Support associate jobs in Frederick, MD - 950 jobs

Requirements B.A. or B.S. in physical science, engineering or equivalent experience in a technical field At least five years post-degree work experience is preferred Proficiency working with basic hand tools and instrumentation Experience with principals of instrument calibration Hardworking, self-motivated, reliable, detail-oriented, and organized Excellent troubleshooting and problem-solving skills Ability to work independently and as part of a team Ability to lift and maneuver items that weigh up to 50 lbs. with manual lift equipment Possess valid driver's license and be able and willing to travel within DMV area (mileage will be reimbursed) Computer proficiency (Microsoft Office) WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE! Competitive Industry Pay 100% Employer-Paid Medical Insurance Premium HSA with Employer Contributions Dental and Vision Coverage Options Paid Holidays Paid Vacation and Sick leave Company Funded 401(k) and Profit Sharing Plans Employee Stock Ownership Plan (ESOP) Life and Disability Insurance Paid Parental Leave Discretionary Bonus Eligibility The annual pay range for the System Support and Logistics Specialist position is $80,000 to $140,000. The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment. Pay Transparency Nondiscrimination Provision Equal Opportunity Employer including Disability and Veterans Applicant Privacy Notice Learn more about our company in our latest video, We are Toyon. The application window for this posting will remain open until the position is filled. Ref #2612-G

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Join our team at Thermo Fisher Scientific and contribute to advancing clinical research. As a Project Support Associate, you'll support clinical trials by managing project documentation, coordinating supply chain activities, and ensuring consistent delivery of services. Work closely with internal teams and clients to support study success while maintaining the highest quality standards. You'll handle project planning, documentation management, and cross-functional coordination to meet timelines and client expectations. Position Summary The Project Support Associate works with other project managers in a small pod, helping them manage a group of shared projects. The pod shares responsibility for projects and ensures tasks are completed by an appropriately leveled project manager. This position is tactical in nature and responsible for shepherding tasks to completion, resolving issues within internal procedures, and acting as the primary point of contact for low-complexity client accounts. The team works cross-functionally to ensure that client requirements and timelines are met. Focusing on building relationships with the client and delivering an excellent customer experience. Job Duties and Responsibilities: Provides context and drives consensus internally, serves as a customer advocate. Monitors and bills day to day project activity. Reports vital issues to team and management. Coordinates and assists in setting up and maintaining study filing system, accurately records and captures specifications for each project. Uses digital tools to visualize project landmarks and allow synchronized sharing of knowledge. Provides internal/external partners with updates regarding timelines, shipping issues and delays. Coordinates production schedules to work within team capacity and provides assistance in troubleshooting problems. Participates in creation of operations documentation Generates, checks and provides required reports to client. Timely initiation of all services in accordance to client timelines. Backs up the project management team. Carries out all tasks in accordance with Good Manufacturing Practices. Education: High school diploma is required, a degree from an accredited college or university is preferred. Experience: Position requires 1-2 years of successful experience in project management as a project coordinator, lab technician or equivalent experience in a customer facing environment. Basic Minimum Qualifications: Successful candidates will have strong project management skills such as excellent interpersonal, written and verbal communication skills, and the ability to present information and answer questions for clients and management. Will be expected to be able to multitask and coordinate tasks across functional teams while maintaining attention to detail and drive problem solving. In this team we must be adaptable and able to work in a variety of commercial and custom in-house software. Proficiency in MS Office Suite is required and knowledge of Salesforce, Smartsheet, Jira, and TrackWise are advantageous. Should be intellectually curious and results oriented. Working Conditions: Works in an office environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Occasionally, walking and lifting up to 20 lbs. is required. The noise level in the work environment is usually low to moderate. Must be flexible to work varying schedules and hours as needed. Hybrid work environment, working 40% on site and 60% remote. Occasional travel may be required. The physical demands described above are representative of what is needed to complete this work. However, reasonable accommodations may be made to enable individuals with disabilities to be successful. Compensation and Benefits The hourly pay range estimated for this position based in Maryland is $23.04-$31.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: *****************************************************

About the Team: This team is part of the Print Operations Group. About the Role The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager. You Will: + Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls. + Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope. + Provide PC support including Windows operating system and basic networking. + Have the willingness and ability to work nights, weekends, and holidays. You Have: + 3-5 years of electro-mechanical experience. + Prioritization and time management skillsets. + Ability to communicate effectively, both written and oral. + A technical degree, or equivalent military training, or equivalent experienceis preferred. Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Subscription Discounts + Employee Referral Program \#LI-Onsite Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Pay Range: $70,000 - $85,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 49769

GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry. At GCI, we solve the hard problems. As an Intel Ops Support, a typical day will include the following duties: Description GCI is looking for a highly motivated Intelligence Operations Support Analyst to join our team. The ideal candidate is responsible for gathering, analyzing, and disseminating intelligence information to support decision-making at all levels of the organization. This includes collecting, triaging, and reviewing information from a variety of sources. The Intelligence Analyst then analyzes this information to identify trends, patterns, and threats. Finally, the Intelligence Analyst disseminates this information to decision-makers in a clear and concise way. Duties and Responsibilities * Provides current and emergent intelligence reporting to customers, updating, maintaining, and disseminating products * Executes and tracks intelligence sharing amongst multiple stakeholders * Provides continuous intelligence watch, maintaining communication with respective components and partner agencies * Monitors Indications and Warning (I&W) and is responsible for determining when a threat needs to be communicated to relevant authority. May participate in Continuity of Operations Plans (COOP) as required * Maintains current knowledge of relevant technologies and subject areas Desired Skills and Abilities * Knowledge of the principles, methods, processes, and applicable regulations involved in intelligence operations * Experience supporting intelligence operations (e.g.: watch operations or knowledge management) * Specific certifications or education/training may be required, depending on job assignment Education Requirement * BA/BS (or equivalent experience) Experience Requirement * Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Job Description Nalu Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians. You will receive a comprehensive benefits package that includes: Health insurance Dental insurance Vision insurance Pet insurance Annual membership to Costco or Sam's 401K ...and much, much more! Role Designation: IT Service Desk Specialist Level II. This position is a temporary position and can range between 3 -6 weeks. IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II and CE Commercial (Baseline) Certificates: IAT II: Please see Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Associate level certificate for supported technology as approved by the COR. Experience in this Discipline: Four (4) years of experience demonstrating the required Minimum Education: Bachelor's degree and/or Functional Responsibility: Answers questions, analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. Resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems. Acts as the escalation path to resolve moderate to highly complex technical issues. Specialized in certain aspects of technologies to assist the customer base. Provides support for call overflow during peak time or reduced staff during off peak hours. Level III performs more varied and difficult tasks compared to Level II. OTHER SILLS, TASKS AND RESPONSIBLITIES THE CONTRACT EMPLOYEE SHALL PERFORM BUT NOT LIMITED TO: Triage, prioritize, and own escalated incidents and service requests through resolution following defined SLAs. Perform advanced troubleshooting, including root-cause analysis, log review, and remediation for endpoint, application, and account-related issues. Coordinate cross-team escalations (e.g., systems, network, security) and track handoffs to closure. Execute standard changes and maintenance tasks (e.g., software deployments, image builds, patching) per change management procedures. Maintain accurate, complete ticket documentation, including steps taken, findings, and outcomes. Create and continuously improve knowledge base articles, runbooks, and user-facing guides to reduce repeat issues. Monitor service desk queues and metrics; identify trends and propose preventative fixes or process improvements. Support onboarding/offboarding tasks (accounts, permissions, device setup) while ensuring policy compliance. Safeguard access and data integrity by following security best practices for authentication, authorization, and device handling. Provide overflow coverage during peak periods and assist in training/mentoring Tier 1 technicians. Nalu Federal is an Equal Opportunity Employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, marital status, sex (including pregnancy), gender identity or expression, age, disability, veteran status, sexual orientation, genetic information (family medical history), or any other status protected by federal, state or local laws. EEO/AA employer/Vet/Disabled. Job Posted by ApplicantPro

Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH CIT support organization. The successful candidate will be friendly, have great customer service skills, and work with our IT managers, engineers, technicians, and the client to ensure the expectations of both parties are fulfilled in a timely, cost-effective manner. The Service Desk Support Specialist responsibilities are as follows: Serve as the initial point of contact between the user and our IT service delivery department. Work within the ServiceNow ticketing system to create detailed work logs and technical documentation. Performs generic problem solving and assistance on various software applications, hardware systems and new technologies on the program. Provide support in the following way: chat, phone, email, and web support to users using communications, collaboration tools, and applications. Evaluate incoming calls to determine the extent of support required and escalate user to Tier II or Tier III in the shortest possible time frame if required. Provide instruction and/or training to users on existing or new systems, various applications and new technologies. Assists with the review, evaluation and recommendation of solutions relating to hardware and software problems. Work according to scripts, SOPs and guidelines to provide support. Qualifications: Knowledge, Skills and Abilities: Must be detail-oriented, organized, customer service-oriented and can work under tight deadlines. Should have extensive experience providing Tier 1 support in the IT environment as a Help Desk Support Technician (Tier I or Tier II) with a large IT Service Support organization for 5+ years. Have very good analytical troubleshooting skills in IT help desk support environment on popular applications, hardware, and new technologies. Have working or similar knowledge of the following application and tools: (Microsoft Office 365 and its associated apps, Adobe, AD, Citrix, ServiceNow/Remedy, VDI systems, VPNs, SPOK, BeyondTrust Secure Remote Access, JAMF Apple management and Symantec Management Console.)

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Temporary Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams! Among other things, individuals in this role will: * Engage customers using the Coach Experience Service expectation and selling behaviors * Interact genuinely and naturally with the customer * Maintain accuracy when operating POS and adhere to Coach cash handling policy * Ensure accurate email/name and data capture where permitted by law * Ensure proper phone etiquette is upheld when answering store calls * Drive conversion through client engagement and omni selling techniques * Support back of house tasks as needed. * Represent Coach brand appropriately * Basic computer skills* * Ability to execute at a fast pace Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $18.50 General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 122989

Required Qualifications: Must be 8570 compliant 1-2 years of experience in professional work setting doing troubleshooting Must have good communication skills and the ability to work in a high paced environment Must have experience working with users over the phone and detailed documenting skill Qualifications Desired Qualifications: Experience with SCCM Experience with Remedy, or other ticketing systems Experience with Windows 10 operating systems Experience with Active Directory (creating accounts/navigating different Operating Units) Experience with Office 2016 troubleshooting Ability to move boxes/lift up to 25-50 pounds

**Responsibilities & Qualifications** TekSynapis seekinga **IT Service Support Specialist** toprovide Tier 1/2 helpdesk support to JPO end users, resolving issues, managing tickets, andassistingwith onboarding and adoption of IT tools. **RESPONSIBILITIES** + Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. + Manage tickets, perform troubleshooting, and escalate as needed. + Support onboarding and training of end users. + Providecustomer-focused service to U.S., partner, and FMS stakeholders. **REQUIRED QUALIFICATIONS** + Associate's degree (Bachelor'spreferred) in IT or related. + 3+ years helpdesk or IT service support experience. + Proficiencywith ITSM tools (ServiceNow, Remedy). + Strong customer service and troubleshooting skills. + DoD 8570: IAT Level I (A+ CE, Network+ CE, or equivalent). + Active **Secret clearance** (Top Secret/SAP preferred).) **COMPETENCIES** + Helpdesk / ITSM systems (ServiceNow, Remedy) + Tier 1/2 troubleshooting (Windows, Linux, networks) + Customer service & user training + Ticket management & escalation procedures + Knowledge base maintenance and documentation **Overview** We are seekinga IT Service Support Specialistto join ourteamattheF-35 Joint Program Office (JPO). TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + **L** **ocation** :Arlington, VA + **Type of environment** :Office + **Noise level** :Low + **Work schedule** :On-site + **Amount of Travel** :Minimal(5%);primary presencerequiredin Arlington, VA for user support. Limited travel for surge user training or deployment activities. **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employeeis regularly required touse hands tohandle, feel, touch; reach with hands and arms; talkandhear. The employeeis regularly required tostand;walk;sit;climb or balance; and stoop, kneel, crouch, or crawl. The employeeis regularly required tolift upto 10 pounds. The employee isfrequentlyrequired tolift upto 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** USCitizenship **Clearance requirement** :Active **Secret clearance** (Top Secret/SAP preferred).) **OTHER DUTIES** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties,responsibilitiesand activities may change at any time with or without notice. **EQUAL EMPLOYMENT OPPORTUNITY** In order toprovide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, geneticinformationor any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Arlington_ **ID** _2025-8489_ **Category** _Information Technology_ **Type** _Regular Full-Time_

Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: Service Desk Specialist II Division - Center - Team: Service Operations - Service Desk Reporting to: Service Desk Lead About the Role The Service Desk Specialist II role provides Tier 2 support to clients, addressing and resolving hardware, software, network and security issues, while maintaining recurring onsite commitments to static client(s). A part of a dynamic support team, this role collaborates with other support roles to ensure efficient problem resolution in a timely manner, aids in escalation management by handling lower-level escalations, and works with their Team Lead and team members across departments to help drive tactical and strategic operational items related to their assigned client(s). These contributions are key to maintaining high levels of customer satisfaction by delivering effective solutions, clear communication and setting reasonable expectations. This position is crucial for ensuring smooth and efficient operation of our clients' IT systems. Accountabilities Client Support and Service Delivery Timely and effective resolution of Tier 2 server, desktop and application service requests Act as a supportive technical resource for the team to ensure service needs are met Develop and maintain strong relationships with your assigned client(s) and team members Manage client IT systems and adhere to service level agreements Assist with root-cause analysis if directed. Support other NetCov clients in addition to the dedicated client assignment as determined by NetCov operational need. Perform additional tasks and responsibilities as assigned by your manager, which may consist of duties not explicitly outlined in this job description, in alignment with the overall needs of NetCov operations. Ensure NetCov has updated customer documentation needed to provide best-in-class support Maintain a daily 85% billable rate working tickets and answering phone calls. Potential for on-sites at customer offices, which would be directed by the Team Lead as the team need arises Real time tracking and updates of support tickets in Network Coverage's ticketing system. Infrastructure Management and Performance Optimization Monitor and optimize client systems for efficient performance, reliability and security Produce and update technical documentation for client systems and team training Collaborate with the managed services team to identify client trends Client Communication and Continuous Improvement Maintain clear client communication and set expectations on active support inquiries Identify opportunities to enhance process efficiency and implement best practices Remain updated on industry advancements and enhance technical skills Ensure that all customer inquiries and complaints are addressed promptly and professionally. Knowledge, Skills, and Abilities (KSAs) Required Technical Expertise: Expanded technical knowledge of current IT infrastructures including servers, networks, virtualization, cloud systems and security Proficiency with Microsoft server and client operating systems, Active Directory, DNS, DHCP, VDI technologies, Exchange/Office 365 and desktop applications. Proficiency with LAN/WAN connectivity designs, firewalls, switching and wireless Management of cloud systems including AWS, Azure and Office 365 Problem-Solving and Time Management: Ability to diagnose and resolve technical issues timely and effectively Experience with various troubleshooting tools and techniques Strong organizational skills and ability to prioritize tasks Communication and Interpersonal Skills: Excellent verbal and written communication abilities Active listening skills to fully understand client issues and concerns High attention to detail to ensure accurate record-keeping Capacity to explain technical concepts and solutions to non-technical stakeholders Technical Competencies Qualifications and Experience: Bachelor's degree or Associate's degree in Information Technology, Computer Science, Network Administration or related field. 2-5 years of relevant IT experience as either a Systems Analyst, Systems Administrator, IT Specialist or similar position. Industry certifications e.g., CompTIA A+, Network+, Security+, Amazon AWS, Microsoft Azure, Microsoft MCP, Cisco CCNA, or similar, are highly desirable. Role Logistics This is a full-time position Days and hours of work are Monday through Friday, 8:00 AM - 5:00 PM [9-hour shift] This position will require participation in a recurring predetermined on-call rotation. This position is 100% onsite, and will require travel and recurring visits to client offices where locations will vary. Reliable transportation is required. This position may require travel to industry events, Network Coverage office locations, and Network Coverage events where locations will vary.

Etalentnetwork started with a vision to help businesses to recruit the best talent globally, our company provides RPO (Recruitment Process Outsourcing) which has been our core area since our inception. Our aim is to help our clients recruit top talent, with ease. We ensure that our clients not only save money but also time by providing end-to-end recruiting services. With our innovative ground-breaking ideas, detailed approach, and quality-oriented delivery of outsourced solutions we assist our clients to fulfill their tasks quickly and efficiently. Job Description Title: Service Desk Specialist II Location: Vienna, VA Fulltime Shift: M-F 6:00am-2:30pm Clearance: Active Top Secret Clearance Responsibilities: · Must be able to demonstrate knowledge of customer service and customer support principles and methods. · Must be able to report, respond to, and resolve customer requests. · Must be able to install, configure, upgrade, and troubleshoot hardware and software components. · Must be able to present formal and informal training and assistance to customers. · Must be able to demonstrate knowledge of knowledge-based applications. · Must be able to participate in the planning and delivery of a full range of customer support services to the organization. · Create tickets with basic user information and forward to the Tier 1 & 2 Service desk queue for further evaluation. · Answer initial calls for all user issues at the TSC including IT, Security and Facilities issues in the building. · Monitor ticketing queue and work on assigned tickets. · Resolve all issues based on priority for unclassified and classified networks. · Communicate effectively with users and update tickets with all relevant information. · Escalate issues to leadership as needed including after hours and weekend sending emails and calling on call support. · Support on-site shift operations 24/7/365. · Maintain access to email accounts, mailboxes, distribution groups, personal storage tables (PSTs) and calendars. · Assist with hardware decommissioning Additional Information All your information will be kept confidential according to EEO guidelines.

ROLE We need an experienced Program Support Technician at The Naval Dosimetry Center (NDC). The Naval Dosimetry Center (NDC) is the U.S. Navy's hub for measuring radiation exposure among servicemembers operating nuclear-powered vessels. As the center of excellence for radiation protection, NDC provides global dosimetry processing, consultation, and exposure tracking to ensure the health and readiness of Navy and Marine Corps personnel. In this role, you will help keep programs running smoothly by supporting policy implementation, reviewing procedures, analyzing data, and recommending improvements. You'll collaborate across teams, maintain documentation, track performance metrics, and contribute to strategic goals that enhance operational effectiveness and mission alignment. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today! RESPONSIBILITIES Collaborates with health science specialists, analysts, and other personnel to review, update, and organize documentation on procedures, guidelines, and operational processes related to program administration. Assesses new and existing program objectives, proposing improvements to enhance operational effectiveness and alignment with organizational goals. Implements updated procedures and systems for monitoring program components, auditing resources, and maintaining accurate data management systems. Supports projects by reviewing, implementing, and maintaining guidelines, policies, and procedures. Contributes to coordinating and executing policy objectives, mission goals, and directives. Analyzes program data, tracking performance trends and assisting in the generation of reports to support decision-making processes and investigations. Generates and maintains reports on program-related data (e.g., health surveillance data, force readiness statistics) to ensure timely dissemination of information across various organizational and external channels. Reviews clinical and administrative requirements for data analysis, presenting recommendations to supervisors for potential changes or enhancements. Follows established quality assurance guidelines to monitor automated systems and conduct routine quality assessment tasks. Develops and implements strategies for improving program compliance and operational processes, focusing on both current and future objectives. Prepares comprehensive written and oral reports, participating in discussions with internal and external stakeholders to support organizational initiatives and communicate policy changes. Maintains respectful and professional communication channels to address inquiries and complaints related to organizational operations or service provisions. Provides general administrative support to ensure efficient operation and alignment with the organization's mission and vision. Assists in exploring improvement options for programs and systems, supporting broader organizational goals. REQUIRED QUALIFICATIONS Knowledge of statistical analysis methods sufficient to interpret and present data received from the Department of Defense (DoD), commercial sources, and medical treatment facilities. Experience in data organization and filing of records with specific security and threat education protocols. Proficiency using Microsoft Office Suite programs (Microsoft Excel, Access, PowerPoint, and Publisher) Ability to work efficiently and effectively with a wide variety of healthcare professionals and private sector contractors Strong skills to critically review, independently edit, format, and synthesize various types of input (verbal, notes, emails, drafts) into a cohesive document or correspondence in accordance with the Navy Correspondence Manual, Official Navy Message Traffic, and other formats policies, including military-technical documents such as point papers, policies, and messages. Demonstrates good critical thinking skills Demonstrates good attention to detail EDUCATION Associate degree required or higher required. PREFERRED QUALIFICATIONS At least one year of experience in providing programmatic support in healthcare systems to maintain accurate records Experience with the military or consulting in a DoD environment LOCATION Bethesda, MD 20814 CLEARANCE U.S. citizenship is required since this role supports the U.S. Federal government Ability to pass a background investigation Secret Security Clearance Required CLIENT Naval Medical Logistics Command TRAVEL No travel required WORK HOURS 40 hours per week 8 hours per day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - W2 RELOCATION Not eligible for relocation benefits West 4 th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Other Considerations: applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.

Job Description ECHO's mission is to empower individuals with disabilities to achieve their optimal level of personal, social, and economic success. Since 1974, ECHO has provided lifelong support through skill building, job placement, day support, transportation, and community-based employment. We partner with local businesses to create valued and meaningful opportunities for adults with disabilities to thrive as active members of their communities. Position Summary ECHO is seeking a part-time Employment Support Specialist (ESS) to oversee production within a host company or community job site while training, employing, and supervising adults with disabilities. In this role, you will provide on-site support to small groups of participants, ensuring their success, safety, and integration into the workplace. Key Responsibilities Embrace and model ECHO's core values: Enthusiasm, Trust, Integrity, Compassion, Respect, Innovation, and Courage Provide supervision, support, and care for ECHO participants in community employment settings Implement person-centered support plans and maintain accurate clinical documentation Manage participants' work hours and integration into the host company's workforce Ensure health and safety by following individualized protocols and responding to crisis situations as needed Perform additional related duties as assigned Minimum Qualifications Experience in vocational and/or day support training of persons with disabilities Valid driver's license with a driving record that meets insurance requirements What We Offer (Part-Time Employees) Paid Time Off 403(b) retirement plan with company matching Why Join ECHO? At ECHO, you will be part of a nonprofit team dedicated to making a lasting difference in the lives of adults with disabilities. Our work is mission-driven, collaborative, and community-focused. How to Apply To learn more about ECHO and submit your application, please visit: ********************** ECHO is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class. ECHO is a member of DHS E-Verify program. Position Requirement Successful completion of drug/alcohol screening and a background check to include fingerprinting

Hours: Full-Time Pay: $20/hr Type: Long Term Contract, no end date Responsibilities: Collect and review traffic citation information, client records, and related documents. Prepare and complete accurate court packets for court review, ensuring all required documents, signatures, and supporting materials are included. Coordinate with internal departments to obtain missing or updated documentation. Maintain detailed records of packet submissions and status updates. Verify that all materials comply with local and state traffic court requirements. Assists in scheduling court hearing appointments when applicable. Maintain organized electronic and physical files for all cases and correspondence. Assists in scheduling court hearing appointments when applicable. Respond promptly and professionally to inquiries regarding case status or document needs. Monitor deadlines and ensure timely submission of all court materials. Escalate potential issues or delays to management for resolution. Follow all company policies and procedures for document handling and data confidentiality. Perform quality checks on all outgoing materials to ensure accuracy and compliance. Performs other related duties as assigned. Minimum Requirements: High School Diploma or equivalent 1 year of experience in an administrative, legal support, or compliance role Strong organizational skills with high attention to detail and accuracy. Excellent written and verbal communication skills. Ability to manage multiple priorities and meet strict deadlines. Discretion in handling confidential and sensitive information. Proficient computer skills with the ability to learn new software. Valid driver's license and occasional travel Preferred Requirements Associate degree in legal studies, business, or a related field. Familiarity with court procedures and traffic citation processes. 3 years of experience in an administrative, legal support, or compliance role - traffic or court-related experience a plus Benefits Information: Eligible for Health Benefit Coverage following 60 days of employment 401k After 1 Year. 1 Week Sick accrued Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.63 - $24.90/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Part time position: Approximately 9-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities: * Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. * Work with auctioneer virtually to verify system information accurately represents vehicle. * Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. * Operate monitor virtually, work with auctioneer to review Simulcast bids. * Provide arbitration and other vehicle announcements to support auctioneer. * Call and E-mail on late titles * Utilize salesforce for title absent support * Other duties as assigned. Minimum Qualifications: * High School Diploma/GED * Generally, less than 2 years of experience * Effective communication skills required. * Must possess good problem-solving and organizational skills. * Ability to remain focused and composed during fast-paced sale-day activities. * Regularly required to stand, walk, reach, talk and hear. * Ability to lift 1-10 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Work Environment * Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

We are building a Community Bank for the modern world and are looking for talented, passionate professionals to join our team. We're looking for a dynamic and growth driven Treasury Management Client Implementation and Support Specialist to contribute to the expansion of our business and commercial relationships. The Treasury Management (TM) Client Implementation and Support Specialist role will support the Treasury Management Consultant team and other teams selling TM services by ensuring seamless communication, implementation, onboarding and ongoing training and support for TM clients. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working closely with TM Sales teams and clients to ensure TM services are implemented timely and as expected. Assisting the TM Sales team as needed with client proposals, analysis proformas, implementation and onboarding, client training and ongoing TM related service needs. Setting up Business Online Banking, Commercial Online Banking and related Treasury Management services and pricing in the system ensuring efficient and accurate setup of services and receipt of appropriate documentation authorizing set up and related pricing. Partnering with internal implementations and operations to ensure new TM services are established correctly and timely, and that client issues are addressed in a professional and responsive manner. Meeting with TM prospects and clients either in person or by phone to assist in the sales process and providing TM training and product knowledge support. Completing set up and maintenance of services in Business and Commercial Online Banking and other Treasury related systems as requested. Ensuring an exceptional level of customer service and satisfaction in responding to TM related questions and needs from internal team members and existing and prospective clients. Assisting with ongoing TM product education and training for internal teams (Retail, Business Banking, Commercial Banking, etc.). Understanding any potential risk associated with any TM product and working with the appropriate departments to ensure all risks are identified and mitigated where necessary. Achieving and exceeding assigned goals and objectives. Other Duties Staying abreast of TM related system functionality as enhancements/releases are deployed and keeping up on TM product knowledge, industry trends and competitor offerings. Complies with all policies and procedures as applied to the Bank's BSA/AML policy. Perform other duties as assigned. May open deposit accounts, complete related maintenance and documentation and follow up for TM related customers. Skills/Abilities Subject matter expert and working knowledge of TM products, services and systems Excellent organizational skills and attention to detail Excellent customer service skills Sufficient in all Microsoft Office products Strong written and communication skills Ability to effectively present information and respond timely to questions from internal and external clients and prospects Ability to analyze, evaluate and interpret information to formulate conclusions and recommendations Strong ongoing collaborative relationship and team building skills within and across departments Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Education and Experience 3+ years of business banking experience Experience with TM products and services, preferably in a sales and/or support role Experience with deposit account opening and maintenance Experience with client facing support, presentations and training This position is classified as non-exempt, and as such it is paid on an hourly basis. The pay range for this position is $31.25-$38.46/hr. Other compensation includes overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a workweek. This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

RATE OF PAY: $19.00 + $1 weekend differential rate from Sat 8 am to Sun 11 pm SCHEDULE: Friday 3-11 and Sat/Sun 9a-10p Direct Support Professional/Joy Giver CLA provides supports, services and joy to 45 adults with intellectual and developmental disabilities in Group Homes, Individual Apartments and out in the community. Together we work with individuals to build relationships that transcend any work relationship you have ever had. Yes, we keep them safe and help them acquire skills but our real job is helping them find their joy and in that task, we find our own joy as well. What you have to offer: * The ability to bring joy into the lives of adults with Intellectual and Developmental Disabilities. * The ability to assess activities and physical space for risks (both physical and emotional) that may get in the way of successfully engaging in joyful experiences and ensuring necessary support is provided. * The ability to communicate verbally and in writing about the joyful (and safe) activities that were had. * The ability to support adults in finding, engaging, and advocating for joy as much on their own as possible. Additional Skills: * Accountability * Honesty * Ability to lift 50 pounds * Familiarity working with adults with intellectual/developmental disabilities * Team Player * Patience * Flexibility What CLA has to offer: * Health Insurance (CLA pays 95% for Single coverage of lowest option plan) * Dental (CLA pays 95% for Single coverage of lowest option plan) * Vision * 100% CLA paid Life Insurance (1x salary up to max. of $50,000.) * 401K Match * Qualified Employer for Student Loan Forgiveness * Flexible Benefits Plan (Unreimbursed Medical & Dependent Care) * Weekend, Weather Emergency, Covid-related Differential Pay * EAP * Employee-paid supplemental Insurances, including STD/LTD and other options, offered at discounted group rates and some are pre-tax for employees and paid through payroll deductions. * 4 weeks paid parental leave * Mileage reimbursement * Generous vacation and sick leave * Holiday pay (10 paid holidays a year for full time employees) * Bereavement Leave * Paid Jury Duty Leave Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and sit; use hands to finger, handle, or feel; reach with hands and arms; taste or smell; and talk or hear. The employee may occasionally be required to climb or balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds, and frequently must provide physical support to individuals weighing 200 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Job Description Program Support Technician ROLE We need an experienced Program Support Technician at The Naval Dosimetry Center (NDC). The Naval Dosimetry Center (NDC) is the U.S. Navy's hub for measuring radiation exposure among servicemembers operating nuclear-powered vessels. As the center of excellence for radiation protection, NDC provides global dosimetry processing, consultation, and exposure tracking to ensure the health and readiness of Navy and Marine Corps personnel. In this role, you will help keep programs running smoothly by supporting policy implementation, reviewing procedures, analyzing data, and recommending improvements. You'll collaborate across teams, maintain documentation, track performance metrics, and contribute to strategic goals that enhance operational effectiveness and mission alignment. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today! RESPONSIBILITIES Collaborates with health science specialists, analysts, and other personnel to review, update, and organize documentation on procedures, guidelines, and operational processes related to program administration. Assesses new and existing program objectives, proposing improvements to enhance operational effectiveness and alignment with organizational goals. Implements updated procedures and systems for monitoring program components, auditing resources, and maintaining accurate data management systems. Supports projects by reviewing, implementing, and maintaining guidelines, policies, and procedures. Contributes to coordinating and executing policy objectives, mission goals, and directives. Analyzes program data, tracking performance trends and assisting in the generation of reports to support decision-making processes and investigations. Generates and maintains reports on program-related data (e.g., health surveillance data, force readiness statistics) to ensure timely dissemination of information across various organizational and external channels. Reviews clinical and administrative requirements for data analysis, presenting recommendations to supervisors for potential changes or enhancements. Follows established quality assurance guidelines to monitor automated systems and conduct routine quality assessment tasks. Develops and implements strategies for improving program compliance and operational processes, focusing on both current and future objectives. Prepares comprehensive written and oral reports, participating in discussions with internal and external stakeholders to support organizational initiatives and communicate policy changes. Maintains respectful and professional communication channels to address inquiries and complaints related to organizational operations or service provisions. Provides general administrative support to ensure efficient operation and alignment with the organization's mission and vision. Assists in exploring improvement options for programs and systems, supporting broader organizational goals. REQUIRED QUALIFICATIONS Knowledge of statistical analysis methods sufficient to interpret and present data received from the Department of Defense (DoD), commercial sources, and medical treatment facilities. Experience in data organization and filing of records with specific security and threat education protocols. Proficiency using Microsoft Office Suite programs (Microsoft Excel, Access, PowerPoint, and Publisher) Ability to work efficiently and effectively with a wide variety of healthcare professionals and private sector contractors Strong skills to critically review, independently edit, format, and synthesize various types of input (verbal, notes, emails, drafts) into a cohesive document or correspondence in accordance with the Navy Correspondence Manual, Official Navy Message Traffic, and other formats policies, including military-technical documents such as point papers, policies, and messages. Demonstrates good critical thinking skills Demonstrates good attention to detail EDUCATION Associate degree required or higher required. PREFERRED QUALIFICATIONS At least one year of experience in providing programmatic support in healthcare systems to maintain accurate records Experience with the military or consulting in a DoD environment LOCATION Bethesda, MD 20814 CLEARANCE U.S. citizenship is required since this role supports the U.S. Federal government Ability to pass a background investigation Secret Security Clearance Required CLIENT Naval Medical Logistics Command TRAVEL No travel required WORK HOURS 40 hours per week 8 hours per day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - W2 RELOCATION Not eligible for relocation benefits West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Other Considerations: applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time. Powered by JazzHR v3n8VUyPu2

Job DescriptionCourt Support Specialist Hours: Full-Time Pay: $20/hr Type: Long Term Contract, no end date Responsibilities: Collect and review traffic citation information, client records, and related documents. Prepare and complete accurate court packets for court review, ensuring all required documents, signatures, and supporting materials are included. Coordinate with internal departments to obtain missing or updated documentation. Maintain detailed records of packet submissions and status updates. Verify that all materials comply with local and state traffic court requirements. Assists in scheduling court hearing appointments when applicable. Maintain organized electronic and physical files for all cases and correspondence. Assists in scheduling court hearing appointments when applicable. Respond promptly and professionally to inquiries regarding case status or document needs. Monitor deadlines and ensure timely submission of all court materials. Escalate potential issues or delays to management for resolution. Follow all company policies and procedures for document handling and data confidentiality. Perform quality checks on all outgoing materials to ensure accuracy and compliance. Performs other related duties as assigned. Minimum Requirements: High School Diploma or equivalent 1 year of experience in an administrative, legal support, or compliance role Strong organizational skills with high attention to detail and accuracy. Excellent written and verbal communication skills. Ability to manage multiple priorities and meet strict deadlines. Discretion in handling confidential and sensitive information. Proficient computer skills with the ability to learn new software. Valid driver's license and occasional travel Preferred Requirements Associate degree in legal studies, business, or a related field. Familiarity with court procedures and traffic citation processes. 3 years of experience in an administrative, legal support, or compliance role - traffic or court-related experience a plus Benefits Information: Eligible for Health Benefit Coverage following 60 days of employment 401k After 1 Year. 1 Week Sick accrued Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law. Powered by JazzHR kV0n3o4eTX