Support associate jobs in Gilbert, AZ - 608 jobs

Employment Type: Full-Time About the Role: At X Contracting, culture is not an afterthought, it's a performance driver. We hire for character, hustle, and accountability as much as for technical skill. You thrive where urgency, teamwork, and integrity matter every day. You communicate clearly, follow through on commitments, and take ownership of problems until they're solved. You respect field teams and understand that IT exists to serve the business. You're humble enough to listen, confident enough to act, and resilient when plans shift or pressure is high. You believe in progress over perfection and take pride in helping others succeed. X Contracting is seeking a hands-on, high-urgency IT Specialist to support internal operations across offices, project teams, and the field. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, construction-driven environment and wants to help modernize systems as the company scales. The successful candidate will combine strong technical skills with common-sense problem solving and a customer-service mindset. You'll be the first line of support for our people, keeping systems, networks, and devices running efficiently while contributing to the continuous improvement of our IT infrastructure. Key Responsibilities Provide Tier 1 and Tier 2 technical support to office and field staff (hardware, software, networking, mobile devices). Manage and maintain Windows-based systems, Microsoft 365, file permissions, and printer networks. Assist with onboarding/offboarding, user provisioning, and asset tracking. Support ERP, project management, and construction tech tools (e.g., Foundation, B2W, Trimble, Samsara, etc.). Perform system updates, backups, and troubleshooting under guidance from the IT Manager. Maintain detailed documentation of all support activities and contribute to IT knowledge base. Collaborate with Finance, Operations, and Safety teams to align technology with field demands. Participate in infrastructure upgrades and technology rollouts. Qualifications Education: Degree preferred but not required. Equivalent hands-on experience in IT support, systems administration, or networking will be given equal or greater consideration. 3-5 years of IT support experience, ideally in construction, manufacturing, or field-based industries. Strong knowledge of Windows desktop environments, mobile device (iOS) support, and network fundamentals. Familiarity with Microsoft 365, Azure AD, and Entra preferred. Demonstrated urgency, communication skill, and problem-solving ability. Reliable transportation and ability to visit job sites when needed. Ability to communicate. What We Offer Competitive compensation based on experience. Health, dental, vision, and 401(k) benefits. Supportive team culture with direct access to leadership. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: IT: 3 years (Required) Shift availability: Day Shift Ability to Commute: Glendale, AZ 85305 (Required) Work Location: In person

As Terros Health's Peer Support Associate you will engage members in Independent Living Skills (ILS) activities, health and wellness promotion, personal assistance services, rehabilitation and vocational skills, training and development services and crisis management, to lead to community integration and self-sufficiency in living, learning, social and work environments. You will utilize your shared experience to monitor, evaluate and document member progress. Other duties include daily caseload monitoring and timely completion of required documentation. If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now! At Terros Health, we promote from within and foster an environment that encourages career growth and development. Shift(s) Available: 7a-3:30p; Tue-Sat Benefits: Multiple medical plans - including a no premium plan for employees and their families Multiple dental plans - including orthodontia Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support 4 Weeks of paid time off in the first year Wellness program Pet Insurance Group life and disability insurance Employee Assistance Program for the Whole Family Personal and family mental and physical health access Professional growth & development - including scholarships, clinical supervision, and CEUs Tuition discounts with GCU and The University of Phoenix Working Advantage - Employee perks and discounts Gym memberships Car rentals Flights, hotels, movies and more Additional language pay differential Qualifications Qualifications Must have a High School Diploma/GED and at least 6 weeks of behavioral health employment experience Professional experience in nutrition, fitness and/or physical health preferred Peer Employment Training and Arizona State Peer Certification Self-Identify as a Behavioral Health recipient in recovery for at least 1 - 3 years and/or first-hand experience with family members with serious mental illness and/or chronic disease Must pass DCS Central Registry check without any disqualifying events. Valid AZ Driver License. Must have valid Arizona driver's license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health's driving policy Must have a valid Arizona Level 1 Fingerprint Fingerprint Clearance card or be able to apply for one within 7 working days of starting employment Must understand and utilize a recovery approach and philosophy Exemplify great customer service and motivational skills Good interpersonal and communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions Must be able to work on a computer and tablet in Microsoft Office, with electronic medical records and in NextGen Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: * Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. * Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. * Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. * Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. * Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: * You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax * Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. * You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Req ID: 121922

Job TitleNational Support Specialist, Multivendor Services - SiemensJob Description Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

JobID: 210690873 JobSchedule: Full time JobShift: Day : Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities * Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved * Effectively communicate analysis of issues to internal and external stakeholders as directed * Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities * Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills * 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * Should have experience in a Customer or Client Facing related role * Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries * Excellent communication skills, organizational skills and time management skills * Excellent technical skills and business acumen related to data management and payments processing * Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud * Exposure to observability and monitoring tools and techniques * Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills * Knowledge of one or more general purpose programming languages or automation scripting * Experience with help desk ticketing systems * Ability to influence and lead technical conversations with other resolver groups as directed * Exposure to observability and monitoring tools and techniques * Experience in Large Language Models (LLM) and Agentic AI

Start Your Career in Healthcare at Serenity Mental Health Centers If you're great with people and ready to build a meaningful career, Serenity Mental Health Centers offers the perfect place to begin. We're looking for individuals with strong customer service backgrounds who want to step into healthcare and make a real difference in the lives of others. At Serenity, your ability to create positive experiences, communicate clearly, and show empathy becomes the foundation for excellent patient care. No healthcare experience is required - just a genuine desire to help and grow. Positions available: What you can do to help patients in our clinics: Receptionist - Greeting every patient when they walk in and giving them a personalized experience. Gather and keep all information up to date. Intake Coordinator - Completing assessments with patients before their appointments and supporting them towards their healing journey. Treatment Technician - Performing TMS treatment while engaging patients in positivity work, goal setting, life skills. Employee Leadership - Supporting clinic management, covering clinic roles, and meet with patients to help them move forward with their treatment plans. What You'll Gain This role is designed to help you build a long-term future in healthcare, offering: Full, hands-on training - no prior medical experience needed Experience working in a professional clinical setting Skills and knowledge to grow into advanced patient care or leadership roles A supportive team environment Who Thrives Here You're likely a great fit if you: Have strong customer service, retail, hospitality, and overall people skills. Enjoy helping people and creating positive interactions Are organized, dependable, hardworking, and eager to learn new skills Want to begin a career path in the healthcare industry Build Your Future With Us If you're ready to turn your people experience into a fulfilling healthcare career, we'd love to welcome you to Serenity Mental Health Centers. Apply today and start your journey in patient care. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Role: Provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios. As a fleet response team member, you can expect to assist autonomous vehicles in real time in numerous geographical locations including Los Angeles CA, San Francisco CA, phoenix AZ, Austin TX, and more in the future. Responsibilities: Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation. Decision Making: Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions. Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards. Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses. Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges. Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization. Safety Compliance: Ensure adherence to all relevant safety regulations and certifications. Key Requirements: Strong focus on safety and attention to detail Excellent problem-solving and decision-making skills Ability to work effectively in a fast-paced, ever-changing environment Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience Adaptability to new technologies and processes Ability to self-correct and learn from previous mistakes Maintain safety compliance certifications Ability to stay focused and seated for multiple hours at a time Ability to multitask in dynamic situations Schedule flexibility to support a 24*7 operation including holidays Valid In State driver's license with three years of driving experience and a clean driving record Ability to pass background, drug, and employment checks Benefits: Be part of a pioneering team shaping the future of transportation Contribute to enhancing safety and efficiency on the roads Work in a collaborative and supportive environment Competitive holiday pay Vacation time, sick time How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities: Serve as a Senior SME within the Issues Management Team Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate root cause analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components Leads and ensures assigned project activities are completed within established timelines Required qualifications,capabilities and skills: 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands Excellent communication skills, organizational, time management skills and client facing experience Ability to work independently with minimal supervision as well as collaborate within a group Experience with incident management, production support and problem management processes Experience with Large Language Models (LLM) and experience in automation Preferred qualifications, capabilities and skills: Ability to influence and lead technical conversations with other resolver groups as directed Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management Collaborates with Application Management and Development teams to understand application functions and related downstream processing components

Since 1977, Child Crisis Arizona has been a symbol of hope, responding to the call of our community to prevent and intervene in child abuse and neglect. With unwavering dedication, we have nurtured and strengthened families. Our mission is to provide children and youth in Arizona a safe environment, free from abuse and neglect by creating strong and successful families. Our Kinship program is ready to hire Kinship Support Specialists within our Foster Care and Adoption Department. We are looking for compassionate, energetic, and dependable individuals that are committed to supporting families and improving the lives of youth in Foster Care. In this role you will spend most of your time supporting Kinship families through Child Crisis Arizona's supportive services such as licensing, courtesy supervision, guardianship, and navigation. You will assist families by partnering with the Department of Child Safety and other stakeholders, who are collaboratively advocating to ensure a safe and familiar home environment for youths. You will be responsible for conducting home visits, attending supportive meetings, appearing at court hearings, and completing required licensing and adoption certification documentation. This role requires comfortability with regular travel throughout Maricopa County, to meet families in their homes and a familiarity with their neighborhood resources. Qualifications TO BE CONSIDERED YOU MUST HAVE: A Bachelor's Degree Experience in social work or human services Knowledge of Foster Care Licensing and Child Welfare The ability to work Monday-Friday. Flexibility is required to meet schedules of families which could include occasional weekend activities. Multitasking and time management skills Critical thinking skills A passion for supporting and engaging with families and youth A personal vehicle required for daily use to conduct home visits with families A clean five-year motor vehicle history and a valid Arizona Driver's license. A level one fingerprint clearance card or the ability to obtain one prior to starting YOU ARE A STAR CANDIDATE IF YOU HAVE THE ABOVE AND: Bilingual Spanish/English Prior Kinship program experience and/or AZ Child Welfare Experience Completed certification in Pre-Service Kinship Instructor Training Notary Certification Case management experience Community and home based supportive services work experience AS A VALUED MEMBER OF OUR TEAM, CHILD CRISIS ARIZONA PROVIDES: Medical, Dental, and Vision coverage Heath Savings Account Flexible Spending Account 401K with company match Generous amount of PTO Quarterly Staff Appreciation Activities Training and ongoing professional development opportunities ***Actual Pay Rates are based on Education and Experience PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl, talk, hear, taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.

Support Specialist Type: Charter Job ID: 132064 County: East Maricopa Contact Information: BASIS Ed 7975 N Hayden Rd Scottsdale, AZ 85258 District Website Contact: Alexis Schlatter Phone: ************ Fax: District Email Job Description: BASIS Phoenix Primary is seeking qualified candidates for a Support Specialist to join our team! Visit **************************************** to learn more about us! The Support Specialist helps lead the efforts to build and maintain a strong, positive achievement-oriented school culture. This Support Specialist position manages the behavior programs for the school and models how to establish strong, mutually respectful relationships with students and families. This position is a visible presence in all areas of the school and is responsible for all issues relating to the well-being of the students during their time at the school. Required Qualifications: * Bachelors required (Masters preferred) * 3-5 years experience in a school setting (charter or independent preferred) * Behavior management or relevant experience preferred Primary Responsibilities: * Supports teachers to resolve differences in communication with parents and students * Organizes students arrival and dismissal * Organizes and reviews results of assessment of numeracy and reading comprehension and problem solving skills for any new student, state required assessments, Comprehensive or Curriculum Gains BASIS program * Reviews Progress Reports, Mid-semester reports * Organizes and executes student academic and behavior support * Maintains student discipline and follows through with documentation * Communicates and meets with parents regarding student performance and/or conduct * Participates in the development of academic and student schedules * Participates in the planning and execution of standardized assessments * Supports teachers in building positive relationships with parents * Participates in all faculty and staff meetings Additional Skills and Qualifications: * Strong belief in and adherence to the BASIS Ed model * Relationship building skills * Ability to effectively analyze data to improve student achievement * Excellent oral and written communication skills * Ability to exercise excellent judgment and decision making * Excellent problem solving and negotiating skills * Ability to work independently with diverse constituents while maintain high professional standards * Exemplary organizational skills; ability to establish and manage multiple priorities; ability to work under pressure * Outstanding attention to detail and accuracy * Patience, flexibility and a sense of humor Benefits and Salary: * Salary for this position is competitive and dependent on education and experience * BASIS Ed offers a comprehensive benefits package, including but not limited to: * Employer paid medical and dental insurance * Vision insurance * PTO * Ability to add dependents * 401k with partial match that grows over time * Employee Assistance Program * Childcare Savings Opportunity (KinderCare tuition discount) About BASIS Ed BASIS Charter Schools embrace subject expertise and passion in the classroom! Our teachers are part of one of the nation's most collaborative and professional learning communities. All of our schools use the acclaimed BASIS Charter School Curriculum. At the same time, our teachers are given the autonomy and academic freedom to teach in the manner that suits them. They choose how best to create dynamic lessons that foster student enthusiasm for new ideas and high-level learning. They help guide students to reach their greatest potential while preparing them for the demands of higher education, a rewarding career, and global citizenship. BASIS Charter School teachers spend their time teaching engaged students and teaming up with fellow educators -- creating an intellectual, inspiring, supportive, and Collegial school community. NOTE: All employees of BASIS Ed are required to obtain and maintain a valid fingerprint clearance. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. The following person has been designated to handle inquiries regarding BASIS' non-discrimination policies: Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC., 7975 N. Hayden Rd, Scottsdale, AZ 85258, **************. * As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Charter Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities. Other: ****************************************************************************************************************

Queue Support Services Specialist III - 180001XE) This position is to ensure successful completion of all ticketing arrangements to include traveler authorizations, refunds, exchanges, schedule changes, automation QA rejects, rail, car/hotel invoices, fixing errors and customer service issues all consolidated and related to support queues. Fixing and setting up domestic/international PNR to include electronic tickets on exchanges, refunds, invoicing Proficiency with Fare Calculations, pricing, processing tickets, refunds, exchanges, voids Ability to process full and partial ticketing straight and exchange request Ensure all PNR are quality controlled to include fixes on Matrix reporting fields, valid faring, UDID fields and client specific requirements Support 90% of CWT accounts Research and resolve typical travel related challenges and customer service reported issued Operates within detailed procedures under minimal supervision Adheres to CWT standards in delivering customer service including telephone/email etiquette and follows customer service escalation procedures Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate Performs all duties and responsibilities in a timely and effective manner Maintains regular attendance according to company guidelines Performs other duties as assigned Qualifications We are looking for an energetic self-motivated individual with the desire to learn and grow who exemplifies the following traits High School diploma or equivalent Prefer minimum 5 years travel agency experience Industry knowledge and strong background with reservation skills in order to fix and trouble-shoot defects in a PNR Proficiency in multiple GDS preferred or minimum proficiency using one GDS Excellent customer services skills Excellent communication skills Customer Service Driven Detailed Oriented Ability to Multi-Task Knowledge of Power Express, Power Turbo and Scripts is a plus Being Flexible Willing to work various shifts of hours and days Primary Location: PhoenixEmployment type: StandardJob Family: Travel CounselorScope: CountryTravel: NoShift: VariableOrganization: P&T Business PlatformsExperience Level: 3 to 5 years Job Posting: May 22, 2018 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class

We are looking for an energetic self-motivated individual with the desire to learn and grow who exemplifies the following traits High School diploma or equivalent Prefer minimum 5 years travel agency experience Industry knowledge and strong background with reservation skills in order to fix and trouble-shoot defects in a PNR Proficiency in multiple GDS preferred or minimum proficiency using one GDS Excellent customer services skills Excellent communication skills Customer Service Driven Detailed Oriented Ability to Multi-Task Knowledge of Power Express, Power Turbo and Scripts is a plus Being Flexible Willing to work various shifts of hours and days This position is to ensure successful completion of all ticketing arrangements to include traveler authorizations, refunds, exchanges, schedule changes, automation QA rejects, rail, car/hotel invoices, fixing errors and customer service issues all consolidated and related to support queues. Fixing and setting up domestic/international PNR to include electronic tickets on exchanges, refunds, invoicing Proficiency with Fare Calculations, pricing, processing tickets, refunds, exchanges, voids Ability to process full and partial ticketing straight and exchange request Ensure all PNR are quality controlled to include fixes on Matrix reporting fields, valid faring, UDID fields and client specific requirements Support 90% of CWT accounts Research and resolve typical travel related challenges and customer service reported issued Operates within detailed procedures under minimal supervision Adheres to CWT standards in delivering customer service including telephone/email etiquette and follows customer service escalation procedures Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate Performs all duties and responsibilities in a timely and effective manner Maintains regular attendance according to company guidelines Performs other duties as assigned

As Terros Health's Peer Support Associate you will engage members in Independent Living Skills (ILS) activities, health and wellness promotion, personal assistance services, rehabilitation and vocational skills, training and development services and crisis management, to lead to community integration and self-sufficiency in living, learning, social and work environments. You will utilize your shared experience to monitor, evaluate and document member progress. Other duties include daily caseload monitoring and timely completion of required documentation. If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now! At Terros Health, we promote from within and foster an environment that encourages career growth and development. Shift(s) Available: * 7a-3:30p; Tue-Sat Benefits: * Multiple medical plans - including a no premium plan for employees and their families * Multiple dental plans - including orthodontia * Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support * 4 Weeks of paid time off in the first year * Wellness program * Pet Insurance * Group life and disability insurance * Employee Assistance Program for the Whole Family * Personal and family mental and physical health access * Professional growth & development - including scholarships, clinical supervision, and CEUs * Tuition discounts with GCU and The University of Phoenix * Working Advantage - Employee perks and discounts * Gym memberships * Car rentals * Flights, hotels, movies and more * Additional language pay differential

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills, organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models (LLM) and Agentic AI

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills, organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models (LLM) and Agentic AI

DEPT OF REVENUE Funding Arizona's future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results. Taxpayer Support Specialist 1 Job Location: Address: 1600 W Monroe st. Phoenix, AZ 85007 Posting Details: Salary: $34,000 per year /$16.34 per hour Grade: 13 Closing Date: Until closed Job Summary: Position Summary: The Taxpayer Support Specialist 1 is the face of the Department of Revenue by interacting in person with taxpayers coming into the Phoenix office. This role is responsible for receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately. The Taxpayer Support Specialist 1 will provide basic and accurate information to in-person taxpayers and will receive, sort, and distribute daily deliveries, including providing assistance with opening and sorting mail and working Post Office return mail. Additionally, the Tax Support Specialist 1 is responsible for coordinating lobby traffic by checking in visitors, assigning badges, triaging walk-ins, and documenting summons, and is to maintain office security by following safety procedures and controlling access via the reception desk. Supervision: This position does not have direct reports. This position is available for onsite work on a full-time basis within Arizona The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Service Delivery -Greet, welcome, and direct taxpayers at the front desk in a professional and courteous manner -Provide basic and accurate information to in-person taxpayers, as requested -Documents taxpayer interactions and/or transactions, and records details of inquiries, complaints or comments, and any actions taken -Receive, sort, and distribute daily deliveries -Maintain office security by following safety procedures and controlling access via the reception desk (logbook monitoring, visitor badges, etc.) -Coordinate lobby traffic by checking in visitors, assigning badges, triaging walk-ins, and documenting summons -Refer unresolved customer grievances or inquiries to designated departments or leads/supervisors and escalate difficult taxpayer inquiries and grievances to Tax Clerk 3's and/or team leadership Agency/Department Compliance & Continuous Improvement -Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities. -Actively contributes to team and individual effectiveness through the following: - -Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated -Completes all required training in a timely manner. -Participates in assigned work teams as appropriate. -May complete periodic metrics, projects, huddle boards and reports as requested. -Prepares for and actively participates in 1:1 coaching with supervisor -Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned. -Other duties as assigned Knowledge, Skills & Abilities (KSAs): Education & Experience -Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a High School Diploma (HSD) or General Education Degree (GED), coursework, training, and work experience relevant to the assignment. Licenses & Certifications -None required Knowledge/Understanding -Knowledge of principles and processes for providing customer and personal services -Knowledge of generally accepted accounting practices, as it applies to cash handling Skills -Strong verbal, written, and active listening skills -Strong mathematical skills such as addition, subtraction, multiplication, division, percentage, and averages -Keyboarding/typing at least 40 wpm and 10-key skill -Strong customer service skills such as conflict de-escalation and resolution -Effective interpersonal skills and demeanor -Effective organization and time management skills with the ability to make measurable progress on several tasks simultaneously and work in high-pressure situations -Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive Abilities -Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety -Ability to work in the office on a full-time basis -Ability to work with a high degree of autonomy and also participate collaboratively as part of a team -Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner -Ability to understand and solve problems by applying basic analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed -Ability to learn and apply LEAN concepts, principles, and tools -Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another Additional Job Demands -In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. -No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.) Selective Preference(s): -Experience working in a high production environment -Previous experience in cashiering -Previous experience with Continuous Improvement, Six Sigma and/or Lean -Previous experience in customer service emphasizing on professionally and courteously serving customers in a fast paced environment -Bilingual in English and Spanish Pre-Employment Requirements: The final candidate will be required to abide by the the following pre-employment checks: -Employment Verification and Reference Checks -State and Federal Criminal Background Check, including fingerprinting -Arizona Tax Filing Records Check -If applicable, ASEDRA Authorized Driver Identification Check If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides a world class comprehensive benefits package including: -Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave -Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). -A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options. -Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education. -Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities. By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: *********************************************************** Contact Us: If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at *********************. *The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes. HOPE ~ HEALTH ~ HEALING Location: Amelia Apartments Phoenix, AZ 85014 Schedules: 7a-3:30p; Sun-Thur (40 hours per week) 3p-11:30p; Tue-Sat (40 hours per week) (Additional Language Differential Pay Available) Full Benefits Package, including 401K Generous PTO/Sick Time (4+ weeks in year 1) Pay starting at $17.18/hour DOE Responsibilities: As Terros Health's Peer Support Specialist you will provide supportive services to our members in a community setting and facilitate recovery-based services by sharing your own past or present personal experiences. You will provide living skills training, personal assistance and peer and family support. You will help members with care coordination and help them access additional community supports. Other duties include promoting community integration, independence and self-sufficiency, as well as maintaining accurate and thorough documentation of member engagements. If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now! Benefits: Multiple medical plans - including a no premium plan for employees and their families Multiple dental plans - including orthodontia Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support 4 Weeks of paid time off in the first year Wellness program Pet Insurance Group life and disability insurance Employee Assistance Program for the Whole Family Personal and family mental and physical health access Professional growth & development - including scholarships, clinical supervision, and CEUs Tuition discounts with GCU and The University of Phoenix Working Advantage - Employee perks and discounts Gym memberships Car rentals Flights, hotels, movies and more Additional language pay differential Qualifications GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or An associates degree in the field of medical or behavioral, or A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or A bachelor's degree in the field of behavioral, or A master's degree or higher in the field of behavioral health Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred Valid AZ Driver License. Must have valid Arizona driver's license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health's driving policy Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions Basic understanding of the DSM-V preferred Self-Identify as a Behavioral Health recipient in recovery for at least 1 - 3 years and/or first-hand experience with family members with serious mental illness and/or chronic disease Peer Employment Training and Arizona State Peer Certification. Must pass background check, TB test and other pre-employment screening. Must pass DCS Central Registry check without any disqualifying events. Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities: Serve as a Senior SME within the Issues Management Team Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate root cause analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components Leads and ensures assigned project activities are completed within established timelines Required qualifications,capabilities and skills: 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands Excellent communication skills, organizational, time management skills and client facing experience Ability to work independently with minimal supervision as well as collaborate within a group Experience with incident management, production support and problem management processes Experience with Large Language Models (LLM) and experience in automation Preferred qualifications, capabilities and skills: Ability to influence and lead technical conversations with other resolver groups as directed Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management Collaborates with Application Management and Development teams to understand application functions and related downstream processing components