Post job

Support associate jobs in Glendale, AZ - 591 jobs

All
Support Associate
Production Support Technician
Support Specialist
Service Support Specialist
Information Technology Specialist
Technical Support Technician
  • Internal IT Resource - IT Specialist (Construction Focus)

    X Contracting

    Support associate job in Glendale, AZ

    Employment Type: Full-Time About the Role: At X Contracting, culture is not an afterthought, it's a performance driver. We hire for character, hustle, and accountability as much as for technical skill. You thrive where urgency, teamwork, and integrity matter every day. You communicate clearly, follow through on commitments, and take ownership of problems until they're solved. You respect field teams and understand that IT exists to serve the business. You're humble enough to listen, confident enough to act, and resilient when plans shift or pressure is high. You believe in progress over perfection and take pride in helping others succeed. X Contracting is seeking a hands-on, high-urgency IT Specialist to support internal operations across offices, project teams, and the field. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, construction-driven environment and wants to help modernize systems as the company scales. The successful candidate will combine strong technical skills with common-sense problem solving and a customer-service mindset. You'll be the first line of support for our people, keeping systems, networks, and devices running efficiently while contributing to the continuous improvement of our IT infrastructure. Key Responsibilities Provide Tier 1 and Tier 2 technical support to office and field staff (hardware, software, networking, mobile devices). Manage and maintain Windows-based systems, Microsoft 365, file permissions, and printer networks. Assist with onboarding/offboarding, user provisioning, and asset tracking. Support ERP, project management, and construction tech tools (e.g., Foundation, B2W, Trimble, Samsara, etc.). Perform system updates, backups, and troubleshooting under guidance from the IT Manager. Maintain detailed documentation of all support activities and contribute to IT knowledge base. Collaborate with Finance, Operations, and Safety teams to align technology with field demands. Participate in infrastructure upgrades and technology rollouts. Qualifications Education: Degree preferred but not required. Equivalent hands-on experience in IT support, systems administration, or networking will be given equal or greater consideration. 3-5 years of IT support experience, ideally in construction, manufacturing, or field-based industries. Strong knowledge of Windows desktop environments, mobile device (iOS) support, and network fundamentals. Familiarity with Microsoft 365, Azure AD, and Entra preferred. Demonstrated urgency, communication skill, and problem-solving ability. Reliable transportation and ability to visit job sites when needed. Ability to communicate. What We Offer Competitive compensation based on experience. Health, dental, vision, and 401(k) benefits. Supportive team culture with direct access to leadership. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: IT: 3 years (Required) Shift availability: Day Shift Ability to Commute: Glendale, AZ 85305 (Required) Work Location: In person
    $65k-93k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • GSD Support Associate

    Konica Minolta Business Solutions 3.8company rating

    Support associate job in Phoenix, AZ

    Konica Minolta currently has an exciting opportunity for a GSD Support Associate! Responsibilities Provide an exceptional service experience when handling incoming customer requests Determine the reason for the request and, if necessary, route to applicable functions For service issues, perform basic triage to determine the best course for resolution and/or escalate to level 2 Log service incidents accurately and assist customers with other requests as neede Follows prescribed processes and procedures including systems, schedule adherence and tool utilizations Communicates clearly and professionally with customers to handle requests efficiently Handle inbound requests including support incidents, service requests, meter readings and orders using internal multi-media Gathers information of the customer request and determine best course of action Identifies urgent situations that require additional actions to satisfy the customers' needs including supply sourcing/expediting and incident escalation Follow through on customer commitments, research as needed using available resources Actively participates in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience Complete projects and tasks as assigned by management Qualifications High school or equivalent Entry level with some experience preferred in a call center environment Excellent verbal and written communication skills Good customer service and interpersonal skills Ability to problem solve and perform basic troubleshooting Computer skills - Microsoft Office, Word, Excel, PowerPoint Positive attitude and collaborates well with team members Ability to multi-task work in a fast-paced environment This position requires sitting at a desk with a computer monitor for several hours at one time The vision requirement includes: close vision, peripheral vision, depth perception, and ability to adjust focus Occasional travel as requested About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.
    $28k-38k yearly est. 7d ago
  • Quality Support Specialist (Homeless Service)-- NARDC5712978

    Compunnel Inc. 4.4company rating

    Support associate job in Avondale, AZ

    The Quality Assurance Specialist supports the Street Outreach, Navigation, and Resources (SONAR) team by ensuring accurate data, consistent documentation, and reliable inventory for outreach and Resource Center operations. This position serves as a caseload assistant to the full SONAR team, tracking follow up tasks and referrals, and providing front-line triage to individuals requesting services in the Resource Center and in the field. The position staffs weekend heat relief operations between May 1 and October 1 and may represent SONAR coordinators at community meetings or workgroups as assigned. The nature of the work requires weekend hours during heat relief operations and occasional evenings. Essential Duties Data Quality Enter client and service data into the Homeless Management Information System (HMIS), City systems, and partner databases accurately and within required timelines. Review records for completeness and data quality, including required fields, documentation, and coding, and to flag discrepancies or missing information for SONAR staff. Prepare basic reports and summaries to support program monitoring, workload tracking, and internal quality improvement activities. Caseload Support Act as a caseload assistant to SONAR staff by maintaining shared task lists, tracking follow up deadlines, and monitoring outcomes of referrals. Monitor referrals to partner agencies, including shelters, housing providers, the Housing Authority of Maricopa County, behavioral health providers, and rental or utility assistance programs, and document outcomes or barriers. Communicate referral status updates to SONAR staff and assist with next steps such as gathering documentation, rescheduling appointments, or initiating alternative referrals. Triage, Heat Relief, and Customer Support Provide front-line triage at the Resource Center, including initial screening, identification of priority needs, and routing to appropriate SONAR staff or partner agencies. Assist with basic triage and information gathering in the field as needed, including documenting location, contact information, and presenting needs. Staff weekend heat relief locations during the heat season (May 1 through October 1), including on-site triage, tracking attendance, coordinating supplies, and ensuring completion of required documentation and data entry. Provide clear, respectful, and trauma-informed information about SONAR services, eligibility criteria, and referral pathways to community members and partners. Operational Support Assist in maintaining inventory of outreach and Resource Center supplies, including water, hygiene items, basic survival items, forms, informational materials, and office supplies. Assist with scheduling internal and external meetings, preparing agendas and materials, and taking notes as requested; maintain assigned equipment such as laptops, tablets, and phones and report maintenance needs promptly. Meetings and Representation Support SONAR coordinators with special projects, team huddles, and quality improvement activities as assigned. Serve as a proxy for coordinators at community meetings, workgroups, or partner convenings when requested, including listening, taking notes, sharing approved program information, and reporting back key information and action items. Maintain professional and collaborative relationships with partner agencies, landlords, community groups, and other City departments. Minimum Qualifications High school diploma or equivalency. At least two (2) years of experience in human services, administrative support, case management support, quality assurance, or data entry in a social services, housing, or homeless services environment. Demonstrated experience with data entry and records management in electronic databases or case management systems. Proficiency with common office software applications, including word processing, spreadsheets, email, and basic data tracking tools. Valid Arizona operator driver license. Level 1 Fingerprint Clearance Card required within three (3) months of hire. Preferred Qualifications Experience with the Homeless Management Information System (HMIS) or similar human services data systems. Experience supporting homeless services, housing programs, or outreach teams. Experience with data quality, reporting, or quality assurance activities. Two (2) years of direct case management experience in a human services setting. Bilingual skills in English and Spanish, including the ability to speak and translate in both languages. Knowledge of trauma-informed care principles and Housing First practices. Supplemental Information Work requires the ability to read and understand regulations, policies, procedures, and program standards. Work requires the ability to perform basic math calculations such as addition, subtraction, multiplication, and division. Work requires the ability to communicate clearly, both verbally and in writing, with internal staff, partner agencies, and members of the public. No direct supervisory responsibilities. Work involves choosing actions within limits set by standard practices and procedures, with judgment required to determine proper course of action and when to elevate issues to supervisors. The individual in this position will work with staff both within and outside the City and must maintain positive, professional relationships and open communication. Employee must maintain regular attendance and the ability to work in a constant state of alertness and in a safe manner.
    $73k-95k yearly est. 2d ago
  • Data Center Technician - Logistics Support Technician

    Teksystems 4.4company rating

    Support associate job in Goodyear, AZ

    *Overview* Our logistics team is expanding to support multiple data centers coming online. We're seeking assertive, detailoriented Logistics Technicians who can take ownership of rack movement operations and ensure smooth, efficient delivery workflows across several highvolume sites. This role is ideal for someone who thrives in fastpaced environments, communicates clearly, and isn't afraid to lead onsite activity. *Key Responsibilities* * Serve as a *Rack Movement Supervisor (RMS)* overseeing rack deliveries, unloading, palletizing, and workflow coordination. * Direct and supervise onsite labor to ensure safe, efficient, and accurate execution of tasks. * Coordinate, prepare, and execute *incoming and outgoing deliveries*, including PO receiving. * Maintain *accurate physical inventory tracking*, staging, and documentation. * Perform *inventory cycle counts*, data corrections, and compliancerelated audit activities. * Manage material movement, including *shipping, receiving, and inventory management*. * Coordinate transportation of hardware between data center locations. * Track equipment movement using inventory management systems. * Support disposal and destruction of *databearing devices (DBDs)* following all required procedures and runbooks. * Escalate issues appropriately during highvolume or escalationbased situations. * Work independently using sound judgment and process knowledge. *Required Qualifications* * High School Diploma or equivalent. * *2+ years* of experience in warehouse, supply chain, inventory management, retail logistics, or a related environment - preferably within IT or data centers. * Previous *data center experience* is preferred. * Basic proficiency with *Microsoft Office* (Outlook, Excel, Word). * Ability to lift, move, and stage equipment as needed. *Preferred Skills* * Data center logistics * Inventory management * Shipping & receiving * Hardware handling * Strong communication and leadership abilities *Work Locations* Candidates must be able to work across multiple Microsoft data center sites. *Shift Schedule* This team operates on A/B day shifts: * *ASide Days:* Sun-Tue + every other Wed (6 AM - 6 PM) * *BSide Days:* Thu-Sat + every other Wed (6 AM - 6 PM) *Experience Level* Intermediate *Job Type & Location*This is a Contract position based out of Goodyear, AZ. *Pay and Benefits*The pay range for this position is $26.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Goodyear,AZ. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $26-26 hourly 4d ago
  • Space Force MUOS Site Support Specialist

    General Dynamics Mission Systems 4.9company rating

    Support associate job in Scottsdale, AZ

    Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense SECRET security clearance is preferred at time of hire. Candidates must be able to obtain a SECRET clearance within a reasonable amount of time from date of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Job Description: General Dynamics Mission Systems has an immediate opening for a Mobile User Objective System (MUOS) Site Support Engineer. This role provides Intermediate-Level (I-Level) support for the live MUOS system. The position on the program is titled “I-Level Maintainer” and is primarily focused on supporting the system operators (O-Level Operators) with maintaining the ground system network of a satellite-based communication system. This exciting role is in Scottsdale, Arizona with a future opportunity to work in Wahiawa, Hawaii. This role may require a rotation to Wahiawa, HI, for an extended period of approximately 18-24 months. REPRESENTATIVE DUTIES AND TASKS: I-Level Maintainer responsibilities include: Successfully recreate and/or close out site trouble tickets Troubleshoot and resolve issues that impact system operations Provide on-the-job training to O-Level operators and maintainers, as needed, to empower them to become successful in their role Perform proactive system checks to both identify issues before they become problems, and to discover existing problems that do not have automated detection mechanisms Work directly with development engineers (i.e. D-Level) to collect data logs, equipment configuration, etc., in support of resolving issues that have been escalated to D-Level subject matter experts for resolution Identify key MUOS deficiencies and help influence the prioritization of development tasks required to address important site issues Provide weekly written status reports Support 24/7 site operations, including “on call” support as required KNOWLEDGE SKILLS AND ABILITIES- Critical to Job Success: Active DoD Secret (or higher) security clearance IAT Level II certification or qualifying degree Ability to clearly communicate findings and recommendations to local operators, managers, and remote site technicians via verbal and written communication Skills to both multitask and prioritize simultaneously occurring high priority issues in an operational site environment Working knowledge of both the Windows (e.g. Windows XP, Windows 10, Windows Server 2003, Windows Server 2012) and UNIX (Red Hat Enterprise Linux and Solaris) operating systems Experience with the configuration and monitoring of IP network equipment including routers, switches, firewalls, load balancers, and HAIPEs Exposure to computer virtualization solutions Experience with various network protocols (e.g. BGP, RDP, SCP/SFTP/SSH, SNMP, TCP, etc.) Knowledge of Public Key Infrastructure (PKI) certificate authentication Ideal for Job Success: Experience with network management solutions (i.e. FCAPS: (F)ault management, (C)onfiguration management, (A)ccounting management, (P)erformance management, (S)ecurity management) Experience with Situational Awareness (SA) solutions (e.g. Netcool, NetMAC, Splunk, SIEM, ScienceLogic, etc.) Experience with the use of various Graphical User Interface (GUI) and command line utilities to troubleshoot both network and software issues Familiarity with Earth Terminal (ET) operation and maintenance (e.g. antenna control unit tracking, control, and troubleshooting; alignment of RF subsystems to meet gain, power, and frequency response requirements; troubleshooting of analog and digital signal processing equipment) is a plus Prior use and operation of RF test equipment including spectrum analyzers, signal generators, arbitrary waveform generators, and power meters is a plus Preferred MUOS specific knowledge/experience: MUOS system architecture and subsystem connections MUOS ground infrastructure and networking equipment MUOS RF subsystems theory of operation MUOS WCDMA call processing concepts. Knowledge of the MUOS Ericsson Radio Access Network (RAN) solution is a plus (e.g. RBS, RNC, OSS-RC, moshell). MUOS backup/archive, planning/provisioning, key management system, and Over the Air Provisioning (OTAP) operations Operation and use of MUOS Functional Terminals (MFTs), i.e. Radios. Knowledge of the MUOS Waveform is a plus Use of Remedy incident trouble ticket systems While on-site, you will be a part of the Scottsdale, AZ location #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $106,477.00 - USD $115,212.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $106.5k-115.2k yearly Auto-Apply 32d ago
  • Peer Support Associate (6361)

    Terros, Inc. 3.7company rating

    Support associate job in Chandler, AZ

    As Terros Health's Peer Support Associate you will engage members in Independent Living Skills (ILS) activities, health and wellness promotion, personal assistance services, rehabilitation and vocational skills, training and development services and crisis management, to lead to community integration and self-sufficiency in living, learning, social and work environments. You will utilize your shared experience to monitor, evaluate and document member progress. Other duties include daily caseload monitoring and timely completion of required documentation. If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now! At Terros Health, we promote from within and foster an environment that encourages career growth and development. Shift(s) Available: * 7a-3:30p; Tue-Sat Benefits: * Multiple medical plans - including a no premium plan for employees and their families * Multiple dental plans - including orthodontia * Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support * 4 Weeks of paid time off in the first year * Wellness program * Pet Insurance * Group life and disability insurance * Employee Assistance Program for the Whole Family * Personal and family mental and physical health access * Professional growth & development - including scholarships, clinical supervision, and CEUs * Tuition discounts with GCU and The University of Phoenix * Working Advantage - Employee perks and discounts * Gym memberships * Car rentals * Flights, hotels, movies and more * Additional language pay differential
    $29k-49k yearly est. 2d ago
  • National Support Specialist, Multivendor Services - Siemens

    Philips 4.7company rating

    Support associate job in Phoenix, AZ

    Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: * Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. * Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. * Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. * Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. * Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: * You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax * Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. * You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $47k-75k yearly est. Auto-Apply 3d ago
  • Arrowhead (Stock) Temporary Support Associate

    Tapestry, Inc. 4.7company rating

    Support associate job in Glendale, AZ

    Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Req ID: 121922
    $27k-38k yearly est. 60d+ ago
  • Client Support Associate - Tempe

    PDS Inc., LLC 3.8company rating

    Support associate job in Scottsdale, AZ

    Client Support Associate Compensation: 29/hr Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action. Role Responsibilities: Provide basic technical support to US Foods Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems. Requirements: 1 - 3 years of related work experience, or an equivalent combination of education and experience. 1 - 3 years of customer service experience. Excellent communication skills. The ability to work in a team environment and commit to a flexible work schedule. Preferences: 1 - 3 years technical experience a plus. Previous experience troubleshooting desktop, printer and notebook issues. Very strong user and support of MSOffice. We look forward to reviewing your application. We encourage everyone to apply - even if every box isn't checked for what you are looking for or what is required. PDSINC, LLC is an Equal Opportunity Employer.
    $32k-48k yearly est. 6d ago
  • Taxpayer Support Specialist 1

    Arizona Department of Administration 4.3company rating

    Support associate job in Phoenix, AZ

    DEPT OF REVENUE Funding Arizona's future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results. Taxpayer Support Specialist 1 Job Location: Address: 1600 W Monroe st. Phoenix, AZ 85007 Posting Details: Salary: $34,000 per year /$16.34 per hour Grade: 13 Closing Date: Until closed Job Summary: Position Summary: The Taxpayer Support Specialist 1 is the face of the Department of Revenue by interacting in person with taxpayers coming into the Phoenix office. This role is responsible for receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately. The Taxpayer Support Specialist 1 will provide basic and accurate information to in-person taxpayers and will receive, sort, and distribute daily deliveries, including providing assistance with opening and sorting mail and working Post Office return mail. Additionally, the Tax Support Specialist 1 is responsible for coordinating lobby traffic by checking in visitors, assigning badges, triaging walk-ins, and documenting summons, and is to maintain office security by following safety procedures and controlling access via the reception desk. Supervision: This position does not have direct reports. This position is available for onsite work on a full-time basis within Arizona The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Service Delivery -Greet, welcome, and direct taxpayers at the front desk in a professional and courteous manner -Provide basic and accurate information to in-person taxpayers, as requested -Documents taxpayer interactions and/or transactions, and records details of inquiries, complaints or comments, and any actions taken -Receive, sort, and distribute daily deliveries -Maintain office security by following safety procedures and controlling access via the reception desk (logbook monitoring, visitor badges, etc.) -Coordinate lobby traffic by checking in visitors, assigning badges, triaging walk-ins, and documenting summons -Refer unresolved customer grievances or inquiries to designated departments or leads/supervisors and escalate difficult taxpayer inquiries and grievances to Tax Clerk 3's and/or team leadership Agency/Department Compliance & Continuous Improvement -Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities. -Actively contributes to team and individual effectiveness through the following: - -Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated -Completes all required training in a timely manner. -Participates in assigned work teams as appropriate. -May complete periodic metrics, projects, huddle boards and reports as requested. -Prepares for and actively participates in 1:1 coaching with supervisor -Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned. -Other duties as assigned Knowledge, Skills & Abilities (KSAs): Education & Experience -Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a High School Diploma (HSD) or General Education Degree (GED), coursework, training, and work experience relevant to the assignment. Licenses & Certifications -None required Knowledge/Understanding -Knowledge of principles and processes for providing customer and personal services -Knowledge of generally accepted accounting practices, as it applies to cash handling Skills -Strong verbal, written, and active listening skills -Strong mathematical skills such as addition, subtraction, multiplication, division, percentage, and averages -Keyboarding/typing at least 40 wpm and 10-key skill -Strong customer service skills such as conflict de-escalation and resolution -Effective interpersonal skills and demeanor -Effective organization and time management skills with the ability to make measurable progress on several tasks simultaneously and work in high-pressure situations -Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive Abilities -Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety -Ability to work in the office on a full-time basis -Ability to work with a high degree of autonomy and also participate collaboratively as part of a team -Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner -Ability to understand and solve problems by applying basic analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed -Ability to learn and apply LEAN concepts, principles, and tools -Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another Additional Job Demands -In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. -No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.) Selective Preference(s): -Experience working in a high production environment -Previous experience in cashiering -Previous experience with Continuous Improvement, Six Sigma and/or Lean -Previous experience in customer service emphasizing on professionally and courteously serving customers in a fast paced environment -Bilingual in English and Spanish Pre-Employment Requirements: The final candidate will be required to abide by the the following pre-employment checks: -Employment Verification and Reference Checks -State and Federal Criminal Background Check, including fingerprinting -Arizona Tax Filing Records Check -If applicable, ASEDRA Authorized Driver Identification Check If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides a world class comprehensive benefits package including: -Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave -Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). -A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options. -Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education. -Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities. By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: *********************************************************** Contact Us: If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at *********************. *The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
    $34k yearly 51d ago
  • Queue Support Services Specialist III

    CWT

    Support associate job in Phoenix, AZ

    We are looking for an energetic self-motivated individual with the desire to learn and grow who exemplifies the following traits High School diploma or equivalent Prefer minimum 5 years travel agency experience Industry knowledge and strong background with reservation skills in order to fix and trouble-shoot defects in a PNR Proficiency in multiple GDS preferred or minimum proficiency using one GDS Excellent customer services skills Excellent communication skills Customer Service Driven Detailed Oriented Ability to Multi-Task Knowledge of Power Express, Power Turbo and Scripts is a plus Being Flexible Willing to work various shifts of hours and days This position is to ensure successful completion of all ticketing arrangements to include traveler authorizations, refunds, exchanges, schedule changes, automation QA rejects, rail, car/hotel invoices, fixing errors and customer service issues all consolidated and related to support queues. Fixing and setting up domestic/international PNR to include electronic tickets on exchanges, refunds, invoicing Proficiency with Fare Calculations, pricing, processing tickets, refunds, exchanges, voids Ability to process full and partial ticketing straight and exchange request Ensure all PNR are quality controlled to include fixes on Matrix reporting fields, valid faring, UDID fields and client specific requirements Support 90% of CWT accounts Research and resolve typical travel related challenges and customer service reported issued Operates within detailed procedures under minimal supervision Adheres to CWT standards in delivering customer service including telephone/email etiquette and follows customer service escalation procedures Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate Performs all duties and responsibilities in a timely and effective manner Maintains regular attendance according to company guidelines Performs other duties as assigned
    $28k-49k yearly est. Auto-Apply 60d+ ago
  • Queue Support Services Specialist III

    P&T Business Platforms

    Support associate job in Phoenix, AZ

    Queue Support Services Specialist III - 180001XE) This position is to ensure successful completion of all ticketing arrangements to include traveler authorizations, refunds, exchanges, schedule changes, automation QA rejects, rail, car/hotel invoices, fixing errors and customer service issues all consolidated and related to support queues. Fixing and setting up domestic/international PNR to include electronic tickets on exchanges, refunds, invoicing Proficiency with Fare Calculations, pricing, processing tickets, refunds, exchanges, voids Ability to process full and partial ticketing straight and exchange request Ensure all PNR are quality controlled to include fixes on Matrix reporting fields, valid faring, UDID fields and client specific requirements Support 90% of CWT accounts Research and resolve typical travel related challenges and customer service reported issued Operates within detailed procedures under minimal supervision Adheres to CWT standards in delivering customer service including telephone/email etiquette and follows customer service escalation procedures Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate Performs all duties and responsibilities in a timely and effective manner Maintains regular attendance according to company guidelines Performs other duties as assigned Qualifications We are looking for an energetic self-motivated individual with the desire to learn and grow who exemplifies the following traits High School diploma or equivalent Prefer minimum 5 years travel agency experience Industry knowledge and strong background with reservation skills in order to fix and trouble-shoot defects in a PNR Proficiency in multiple GDS preferred or minimum proficiency using one GDS Excellent customer services skills Excellent communication skills Customer Service Driven Detailed Oriented Ability to Multi-Task Knowledge of Power Express, Power Turbo and Scripts is a plus Being Flexible Willing to work various shifts of hours and days Primary Location: PhoenixEmployment type: StandardJob Family: Travel CounselorScope: CountryTravel: NoShift: VariableOrganization: P&T Business PlatformsExperience Level: 3 to 5 years Job Posting: May 22, 2018 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class
    $28k-49k yearly est. Auto-Apply 4h ago
  • Technology Support II - Production Management, Issues Management

    Jpmorgan Chase & Co 4.8company rating

    Support associate job in Tempe, AZ

    JobID: 210690873 JobSchedule: Full time JobShift: Day : Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities * Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved * Effectively communicate analysis of issues to internal and external stakeholders as directed * Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities * Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills * 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * Should have experience in a Customer or Client Facing related role * Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries * Excellent communication skills, organizational skills and time management skills * Excellent technical skills and business acumen related to data management and payments processing * Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud * Exposure to observability and monitoring tools and techniques * Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills * Knowledge of one or more general purpose programming languages or automation scripting * Experience with help desk ticketing systems * Ability to influence and lead technical conversations with other resolver groups as directed * Exposure to observability and monitoring tools and techniques * Experience in Large Language Models (LLM) and Agentic AI
    $54k-79k yearly est. Auto-Apply 40d ago
  • Technology Support II - Production Management, Issues Management

    JPMC

    Support associate job in Tempe, AZ

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills, organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models (LLM) and Agentic AI
    $43k-76k yearly est. Auto-Apply 40d ago
  • Autonomous Vehicle Support Specialist

    Taskus 3.9company rating

    Support associate job in Chandler, AZ

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Role: Provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios. As a fleet response team member, you can expect to assist autonomous vehicles in real time in numerous geographical locations including Los Angeles CA, San Francisco CA, phoenix AZ, Austin TX, and more in the future. Responsibilities: * Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation. * Decision Making: Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions. * Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards. * Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses. * Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges. * Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization. * Safety Compliance: Ensure adherence to all relevant safety regulations and certifications. Key Requirements: * Strong focus on safety and attention to detail * Excellent problem-solving and decision-making skills * Ability to work effectively in a fast-paced, ever-changing environment * Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience * Adaptability to new technologies and processes * Ability to self-correct and learn from previous mistakes * Maintain safety compliance certifications * Ability to stay focused and seated for multiple hours at a time * Ability to multitask in dynamic situations * Schedule flexibility to support a 24*7 operation including holidays * Valid In State driver's license with three years of driving experience and a clean driving record * Ability to pass background, drug, and employment checks Benefits: * Be part of a pioneering team shaping the future of transportation * Contribute to enhancing safety and efficiency on the roads * Work in a collaborative and supportive environment * Competitive holiday pay * Vacation time, sick time How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $34k-50k yearly est. Auto-Apply 47d ago
  • Kinship Support Services Specialist

    Child Crisis Arizona 4.0company rating

    Support associate job in Mesa, AZ

    Since 1977, Child Crisis Arizona has been a symbol of hope, responding to the call of our community to prevent and intervene in child abuse and neglect. With unwavering dedication, we have nurtured and strengthened families. Our mission is to provide children and youth in Arizona a safe environment, free from abuse and neglect by creating strong and successful families. Our Kinship program is ready to hire Kinship Support Specialists within our Foster Care and Adoption Department. We are looking for compassionate, energetic, and dependable individuals that are committed to supporting families and improving the lives of youth in Foster Care. In this role you will spend most of your time supporting Kinship families through Child Crisis Arizona's supportive services such as licensing, courtesy supervision, guardianship, and navigation. You will assist families by partnering with the Department of Child Safety and other stakeholders, who are collaboratively advocating to ensure a safe and familiar home environment for youths. You will be responsible for conducting home visits, attending supportive meetings, appearing at court hearings, and completing required licensing and adoption certification documentation. This role requires comfortability with regular travel throughout Maricopa County, to meet families in their homes and a familiarity with their neighborhood resources. Qualifications TO BE CONSIDERED YOU MUST HAVE: A Bachelor's Degree Experience in social work or human services Knowledge of Foster Care Licensing and Child Welfare The ability to work Monday-Friday. Flexibility is required to meet schedules of families which could include occasional weekend activities. Multitasking and time management skills Critical thinking skills A passion for supporting and engaging with families and youth A personal vehicle required for daily use to conduct home visits with families A clean five-year motor vehicle history and a valid Arizona Driver's license. A level one fingerprint clearance card or the ability to obtain one prior to starting YOU ARE A STAR CANDIDATE IF YOU HAVE THE ABOVE AND: Bilingual Spanish/English Prior Kinship program experience and/or AZ Child Welfare Experience Completed certification in Pre-Service Kinship Instructor Training Notary Certification Case management experience Community and home based supportive services work experience AS A VALUED MEMBER OF OUR TEAM, CHILD CRISIS ARIZONA PROVIDES: Medical, Dental, and Vision coverage Heath Savings Account Flexible Spending Account 401K with company match Generous amount of PTO Quarterly Staff Appreciation Activities Training and ongoing professional development opportunities ***Actual Pay Rates are based on Education and Experience PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl, talk, hear, taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.
    $25k-29k yearly est. 2d ago
  • Peer Support Associate (6361)

    Terros Health 3.7company rating

    Support associate job in Chandler, AZ

    As Terros Health's Peer Support Associate you will engage members in Independent Living Skills (ILS) activities, health and wellness promotion, personal assistance services, rehabilitation and vocational skills, training and development services and crisis management, to lead to community integration and self-sufficiency in living, learning, social and work environments. You will utilize your shared experience to monitor, evaluate and document member progress. Other duties include daily caseload monitoring and timely completion of required documentation. If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now! At Terros Health, we promote from within and foster an environment that encourages career growth and development. Shift(s) Available: 7a-3:30p; Tue-Sat Benefits: Multiple medical plans - including a no premium plan for employees and their families Multiple dental plans - including orthodontia Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support 4 Weeks of paid time off in the first year Wellness program Pet Insurance Group life and disability insurance Employee Assistance Program for the Whole Family Personal and family mental and physical health access Professional growth & development - including scholarships, clinical supervision, and CEUs Tuition discounts with GCU and The University of Phoenix Working Advantage - Employee perks and discounts Gym memberships Car rentals Flights, hotels, movies and more Additional language pay differential Qualifications Qualifications Must have a High School Diploma/GED and at least 6 weeks of behavioral health employment experience Professional experience in nutrition, fitness and/or physical health preferred Peer Employment Training and Arizona State Peer Certification Self-Identify as a Behavioral Health recipient in recovery for at least 1 - 3 years and/or first-hand experience with family members with serious mental illness and/or chronic disease Must pass DCS Central Registry check without any disqualifying events. Valid AZ Driver License. Must have valid Arizona driver's license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health's driving policy Must have a valid Arizona Level 1 Fingerprint Fingerprint Clearance card or be able to apply for one within 7 working days of starting employment Must understand and utilize a recovery approach and philosophy Exemplify great customer service and motivational skills Good interpersonal and communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions Must be able to work on a computer and tablet in Microsoft Office, with electronic medical records and in NextGen Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $29k-49k yearly est. 2d ago
  • School Support Specialist

    Arizona Department of Education 4.3company rating

    Support associate job in Scottsdale, AZ

    School Support Specialist Type: Charter Job ID: 131870 County: East Maricopa Contact Information: BASIS Ed 7975 N Hayden Rd Scottsdale, AZ 85258 District Website Contact: Alexis Schlatter Phone: ************ Fax: District Email Job Description: BASIS Phoenix South is seeking qualified candidates for a School Support Specialist to join our team! Visit ************************************** to learn more about us! About our campus: Our Phoenix South campus is a Title I School. What does that mean? "Title I" refers to schools that serve a high percentage of students from low-income families, and they can be found in both urban and rural communities throughout the United States. Through the Elementary and Secondary Education Act of 1965, Title I schools qualify for additional funds and support from government agencies to help ensure that all children have the opportunity to be successful. Teachers are drawn to teach in Title I schools for a variety of reasons. Many want to make a difference for high-needs students and/or give back to their own communities. Others have been inspired by their own influential teachers and want to be "that one teacher" for their own students. The School Support Specialist provides support services to the school's faculty and staff in order to meet the mission of BASIS Ed Schools. In this role, the School Support Specialist is primarily responsible for managing all systems related to student schedules, teacher substitutes and assessment administration. BASIS Ed School teams offer an incredible opportunity to be deeply involved in an academic community that is dynamic, exciting and unpredictable. You'll join others in a highly social, supportive and collaborative environment. Primary Job Responsibilities include, but are not limited to: * Creating and maintaining student schedules * Managing records of teacher substitutions and teacher activities (e.g. field trips, term projects) * Coordinating BASIS Ed curriculum and assessment processes * Coordinating assessment administration of external exams Minimum Qualifications: * Valid Identity Verified Prints (IVP) Fingerprint Clearance Card Preferred Qualifications: * A Bachelor's degree or minimum of 3 years teaching or administrative experience * Experience with children. * Skills include proficiency in Microsoft Office. * Microsoft Excel proficiency is a MUST. * Together with a high level of personal responsibility and optimism, a successful applicant with demonstrate strong communication and interpersonal skills, and will thrive in a fast-paced, achievement-oriented learning environment. Additional Job Information: Benefits and Salary: * Salary for this position is competitive and dependent on education and experience * BASIS Ed offers a comprehensive benefits package, including but not limited to: * Employer paid medical and dental insurance * Vision insurance * PTO * Ability to add dependents * 401k with partial match that grows over time * Employee Assistance Program * Childcare Savings Opportunity (KinderCare tuition discount) Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. The following person has been designated to handle inquiries regarding BASIS' non-discrimination policies: Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC., 7975 N. Hayden Rd, Scottsdale, AZ 85258, **************. * As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Charter Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities. Other: ****************************************************************************************************************
    $31k-38k yearly est. 8d ago
  • Technology Support II - Production Management, Issues Management

    Jpmorganchase 4.8company rating

    Support associate job in Tempe, AZ

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills, organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models (LLM) and Agentic AI
    $54k-79k yearly est. Auto-Apply 40d ago
  • Technology Support III - Production Management, Issues Management

    JPMC

    Support associate job in Tempe, AZ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities: Serve as a Senior SME within the Issues Management Team Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate root cause analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components Leads and ensures assigned project activities are completed within established timelines Required qualifications,capabilities and skills: 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands Excellent communication skills, organizational, time management skills and client facing experience Ability to work independently with minimal supervision as well as collaborate within a group Experience with incident management, production support and problem management processes Experience with Large Language Models (LLM) and experience in automation Preferred qualifications, capabilities and skills: Ability to influence and lead technical conversations with other resolver groups as directed Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management Collaborates with Application Management and Development teams to understand application functions and related downstream processing components
    $43k-76k yearly est. Auto-Apply 40d ago

Learn more about support associate jobs

How much does a support associate earn in Glendale, AZ?

The average support associate in Glendale, AZ earns between $25,000 and $77,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Glendale, AZ

$44,000

What are the biggest employers of Support Associates in Glendale, AZ?

Job type you want
Full Time
Part Time
Internship
Temporary