The Support Analyst I is a role within our Software Support division. The ideal candidate for this position will have strong technical skills and a passion for troubleshooting. This is a customer facing position, so this individual must have strong communication and customer service skills. Our team remotely supports production environments all around the globe to resolve issues and minimize the impact to production. The software support team troubleshoots both software and hardware issues. As an Application Support Analyst I you will find yourself troubleshooting in-house applications, 3rd party applications, data mining, report building, writing and working with complex queries, database management, indexing, and potentially promoting a software fix. Are you afraid of falling into the rut of doing the same thing day in day out? No problem is the same and no day is the same. You will be able to take pride in your work and be personally responsible for keep our customers multi-million dollar operations running smoothly.]
Job Functions:
With guidance perform QA functions for any issue resolution from support calls.
With guidance track and thoroughly document all customer issues in our ticketing system.
As issues are reported from customers diagnose if the issue is a change or a bug then communicate issues to the analyst, development staff, or sales consultant appropriately.
Understanding of the software development lifecycle (SDLC) as you will be interacting with various developers, analysts and project managers.
Facilitate positive proactive working relationships with customers and internal resources.
Performs visits to customer sites to perform any preventative maintenance that can increase the stability and control of the Exacta software (Proprietary Software)
Participation in an on call and/or escalation rotation.
Handles escalations or consultations from application support specialist.
Develop Reports using Crystal Management and SQL Server Reporting Services (SSRS).
Create datasets to analyze and recreate issues reported by customers.
Ability to look through database log files to troubleshoot software issues.
Implement and improve remote monitoring tools for our customer's systems.
Demonstrate superior customer service (as measured by our customers: surveys and satisfaction from support renewals).
Ability to work with specialist and provide feedback and/or guidance to resolve an issue.
Ensure escalated issues are recorded in knowledgebase.
Travel Requirements:
15% overnight travel (Travel expenses paid by Bastian Solutions)
Preferred Skills and Required Qualifications :
Bachelor's degree required, degree in Computer Science or Information Systems preferred.
Strong computer skills including: Microsoft Office, Microsoft Project, and various Databases (SQL Server and Oracle). Classroom experience with Databases OK
Minimum one year of experience troubleshooting Exacta as a Specialist II.
Excellent customer service skills. Remain positive and calm under pressure.
Excellent troubleshooting abilities and analytical skills.
Ability to write and understand SQL Queries.
Superior oral and written communication skills.
Must be eligible to work in the USA long term without sponsorship.
To learn more about us, click the following link
- *******************************************
About Bastian Solutions:
Bastian Solutions, a Toyota Automated Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers.
In addition to exciting work at a growing company, we offer the following benefits:
Health, Dental, and Vision Insurance
401(k) Retirement Plan with a company match
Vacation/Holiday Pay
Tuition Reimbursement
Volunteer Work
Professional Associations, Conferences and Subscriptions
Company Meetings & Events
Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.
$40k-63k yearly est. 11h ago
Looking for a job?
Let Zippia find it for you.
Enterprise Service Desk Specialist Senior
Kaztronix 3.8
Support associate job in Boise, ID
Conduct operations in support of the Enterprise Service Desk. Execute scripts and answer calls. Troubleshoot, resolve, and/or escalate technical issues. Open and close tickets. Correlate events and incidents for management of Information Technology (IT) Services. Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage. Experience meeting service level goals and targets. Must possess a certification in a process-based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma, etc.
Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws.
By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.
$35k-47k yearly est. 60d+ ago
Real Estate Administrative Support Launch Your Career with Industry Leaders
Coldwell Banker-Schneidmiller Realty 3.2
Support associate job in Coeur dAlene, ID
Job DescriptionSalary: $18 - $21/hr.
The OpportunityColdwell Banker Schneidmiller Realty is seeking a dedicated individual to join our support team. We dont just offer a job; we offer an education in the real estate industry within an environment built on mutual accountability and trust. Whether you are an experienced administrator looking for stability or a future real estate professional seeking to learn the ropes from the ground up, this role provides the foundation for success.
Our Culture & Values
We believe in the "Golden Rule"treating others as you want to be treated.
We are committed to open, direct communication and maintaining a climate that promotes your personal development and achievement.
Your RoleAs a member of our staff, you are the backbone of our agents' success. You will:
Support our sales associates by providing high-quality service and administrative backing.
Assist in maintaining efficient operations and organizational excellence.
Gain an "inside look" at successful business tactics in real estate (Note: Staff positions are non-compete roles, meaning you focus 100% on administration rather than selling, allowing you to master the business side first).
Our MissionColdwell Banker Schneidmiller Realty was founded to provide our real estate clients with the best possible service and advertising when buying or selling their property. Because each customer is unique, we offer a wide variety of services and our agents are motivated to find the perfect Property for their clients. As staff, we support our agents, and are constantly looking to train and advance our knowledge of how we can better serve them.
$18-21 hourly 15d ago
Customer Support Technician
Red River Software 3.0
Support associate job in Post Falls, ID
The RRS Customer Technologies Technician supports Red River Software's products for customers nationwide. In this role, you will intake, document, triage, investigate, and resolve complex technical issues in a fast-paced, customer-focused environment. As your expertise with RRS products grows, you will also assist with remote software installations, working closely with customers and service providers to ensure smooth deployment and a high-quality experience.
The position requires strong technical aptitude, exceptional attention to detail, and a proactive, solutions-oriented mindset. Technicians work cross-functionally to troubleshoot advanced issues, maintain accurate documentation, provide customer training, mentor new employees, and contribute to internal knowledge resources. They help manage escalated cases, perform quality assurance checks, and support continuous improvements across the support team.
Qualified candidates bring experience in technical support, customer communication, issue documentation, and use of tools such as Microsoft Office, CRM platforms, and SQL databases. Success in this role depends on strong problem-solving skills, the ability to collaborate effectively with both technical and non-technical stakeholders, and a commitment to delivering efficient, customer-centered solutions.
:
Summary
The RRS Customer Technologies Technician is responsible for supporting Red River Software's products for customers nationwide. C-store Industry experience preferred.In this role, you will intake, document, triage, investigate, and resolve complex customer software issues within a fast-paced, collaborative environment. As your knowledge of Red River Software products deepens, you will also assist in performing and supporting remote installations of these solutions, partnering with customers and service providers to deliver a high-quality experience that helps their businesses operate efficiently and profitably.
The Customer Support team is comprised of dedicated, multi-functional professionals operating in a dynamic, customer-centric environment. We seek individuals who demonstrate exceptional attention to detail, a strong technical aptitude, and a proactive, solutions-oriented mindset.
Job Description
General Responsibilities:
Provide a high level of customer service to our customers and internal team members. Respect and value diversity. Excellent customer service skills and telephone support etiquette.
Review, research, and resolve the most complex and high-priority issues.
Maintain accurate data capture in tickets to enable integrity and complete customer communications.
Respond to, analyze, investigate, problem solve, and resolve users' incidents/tasks promptly.
Build and maintain a strong technical and analytical understanding of RRS to resolve issues without the need to escalate to other technical teams, wherever possible.
Manage escalated technical issues and coordinate fixes across departments.
Proficient in interacting with and creating a collaborative working environment amongst and with technical staff, non-technical end-users, and multiple levels of management.
Provide advanced troubleshooting assistance, including changes in status and next steps.
Assist with training new employees.
Train users on the use of the software products and processes.
Show proper procedures to follow during day-to-day activities.
Act as a mentor for new employees.
Maintain records of customer communications, including documenting problems and resolutions.
Monitor support queues to ensure that reported issues are being triaged and addressed promptly.
Create and maintain knowledge base articles to support team development and efficiency.
Develop an ability to train end-users in the use of the software.
Conduct quality assurance checks on resolved tickets to ensure customer satisfaction and follow up on open issues to provide timely updates to customers.
Assist in installing hardware, software, and peripheral equipment, following design or installation specifications.
Demonstrates good judgment in independently selecting methods and techniques for obtaining solutions.
Passion and Initiative regarding technical support processes, standardization, methodologies, and documentation.
Proven personal time and capacity management skills minimizing white-space or idle time
.
Participate in professional organizations to stay current and relevant and improve expertise as it relates to the information technology industry.
Creativity when it comes to finding ways to make the software work for unexpected customer needs.
Qualifications and Education Requirements
2+years experience in any of the following industries: Accounting/Bookkeeping, Fuel Jobbers Operations, CO-OP Operations, Fuel Station Servicing,
2+ years' proven experience in a technical/systems support role with direct customer interaction.
3+ years experience with Microsoft Office Suite including MS Outlook, MS Teams, MS Excel, MS Word
2+ years experience in the documentation of issues, processes, and SOP's (Standard Operating Procedures).
Preferred Skills
Associate or bachelor's degree (Optimal areas of study include: Computer Science, Operations, Business, Accounting, SQL Databases).
Experience with identifying and assisting in developing process improvements.
2+ years of experience utilizing an enterprise CRM solution. (Hubspot)
2+ years of experience working with SQL databases, including writing and optimizing queries, statements, and stored procedures.
Experience managing customer expectations regarding issue resolutions, install scheduling changes, and customer concerns.
Skilled in software testing and troubleshooting to identify and resolve potential issues.
Worker Type:
Regular
Number of Openings Available:
1
$25k-28k yearly est. 60d ago
Contract Management Support Specialist
Booth Management Consulting
Support associate job in Idaho Falls, ID
Booth Management Consulting LLC (BMC) is a diverse CPA firm that provides accounting, auditing, and management consulting services to public and private clients nationwide. Our employee-friendly company environment emphasizes quality of life, initiative, creativity, strong work ethics, and loyalty. We seek qualified, motivated, and progressive individuals to join our team as a Contract Management Support Specialist.
Position Summary
This position will support the U.S. Department of Energy, Idaho Operations Office (DOE-ID), in collaboration with the Office of Nuclear Energy (NE) programs and other Department of Energy offices, providing specialized administrative and technical support to the Contracting Officers (COs) and other contract management personnel.
Key Responsibilities
Preparing, routing, and distributing contract-related correspondence.
Maintaining contract modification records.
Preparing various reports for managers.
Assisting with annual financial assistance awards and providing IDMS support.
Experience & Qualifications
Bachelor's Degree in Business Administration, Finance, Supply Chain Management, or a related field, or an Associate's Degree plus 5 years relevant experience; OR 7 years relevant experience.
Three (3) years of relevant experience in a government capacity.
Strong understanding of federal contracting processes and FAR principles (especially Parts 4, 13, 15, 16).
Excellent organizational and document management skills.
Proficient in Microsoft Office Suite and federal acquisition systems (e.g., IDMS, STARS).
Experience working in a DOE environment is preferred.
BMC is an equal employment opportunity (EEO)/affirmative action (AA) employer that is committed to providing a workplace that is free from discrimination based on race, color, ethnicity, religion, sex, national origin, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, pregnancy, genetic information or any other status protected by applicable federal, state, local or international law. These protections also extend to applicants.
$28k-40k yearly est. 5d ago
Support Specialist I
Paylocity 4.3
Support associate job in Meridian, ID
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview:
The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for Paylocity client employee product users. In this role, you will receive, prioritize, document, and actively resolve client requests, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will administer both technical and non-technical support, building crucial relationships across departments to address client needs promptly and effectively. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries.
Responsibilities:
The primary duties of the Support Specialist include, but are not limited to:
* Administer Technical and Non-Technical Support: Provide comprehensive support to clients, addressing their technical and non-technical queries with efficiency and professionalism.
* Interdepartmental Collaboration: Establish strong working relationships within and across departments to effectively prioritize client needs, communicate project status, and manage timing expectations.
* Scope Determination: Analyze client requirements to determine the scope of their needs, ensuring a clear understanding of their objectives.
* Problem Solving: Utilize critical thinking and problem-solving skills to troubleshoot and resolve client questions, striving for prompt and accurate solutions.
* Data Gathering and Evaluation: Gather pertinent data, identify options, and recommend courses of action to achieve client objectives.
* Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients, ensuring their needs are met to their satisfaction.
Requirements:
* High School Diploma or Equivalent
* 1+ years demonstrated Client/Customer Service experience.
* Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls.
* Familiarity and comfort with web-based applications
* Intermediate experience with Microsoft Office, especially Microsoft Excel.
* Basic project management abilities specifically related to managing high volume client requests and solutions.
* Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season.
Preferred Skills:
* Bachelor's degree in related field
* Call Center Experience
* Bi-lingual Fluency Spanish and English
* Healthcare and welfare benefits concepts
* Demonstrated High-Volume Customer/Client first call resolution
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************opens in a new tab. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The pay range for this position is $20 - $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here.opens in a new tab This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ******************************* in a new tab
$20-25 hourly 14d ago
Territory Support Specialist (Field/Travel)
Vontier
Support associate job in Boise, ID
The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership.
**Key Responsibilities:**
+ Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees.
+ Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory.
+ Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion.
+ Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration.
+ Prepare detailed reports summarizing findings from territory surveys and eligibility assessments.
+ Collaborate with the franchise sales team to align territory plans with overall business objectives.
**WHO YOU ARE (Qualifications)**
+ Strong interpersonal and communication skills to effectively engage with shop owners and managers.
+ Ability to conduct detailed surveys and analyze geographic and business data.
+ Self-motivated with excellent organizational skills and attention to detail.
+ Previous experience in franchise development, sales, or territory management is a plus.
+ Valid driver's license and willingness to travel within assigned territories.
+ The position requires approximately 90% overnight travel.
+ Must Live within 30 miles of an Airport
+ High School Diploma Required.
The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.*
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
**WHO IS MATCO**
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** .
**BENEFITS**
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path
Dress for your day - every day casual/jeans
Employee discounts
15 days vacation + 3 floating holidays + 10 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Student loan payment assistance
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
$50k yearly 60d+ ago
PRN Adult Crisis Center Peer Support Specialist / Safety Monitor
Clarvida
Support associate job in Boise, ID
at Clarvida - Idaho
Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. PRN Adult Peer Support Specialist As an Adult Peer Support Specialist, you'll provide support to clients who are experiencing an acute mental health crisis. By sharing your lived experience to help promote recovery and resiliency, this position encourages hope, wellness, and self-advocacy to clients within a crisis center setting. Maintains the safety and security of the center by conducting client and visitor check-ins and discharge, communicating with staff on shift, and providing assistance by connecting callers to the appropriate staff. Perks of this position:
$18-$19/hour
PRN- 5 hours a week: daytime, evening, weekend shifts available
Overnight pay differential
PRN stipend for every three shifts covered within a 60-day period
Consistent hours and pay
Stability and growth opportunities of working with a national agency
What we're looking for:
Peer support certificate issued by the Idaho Department of Health and Welfare- If not certified, please see below**
High School Diploma or GED
Ability to pass background checks, including Enhanced Fingerprinting with ID DHW.
**
If you are not Peer Support certified:
Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified.
Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified.
(The link below can be copied and pasted into your browser search bar, it will take you to Idaho Department of Health and Welfare website where it has more information about the certification process) ******************************************************************************************************************* What we offer:
Full Time Employees:
Paid vacation days that increase with tenure
Separate sick leave that rolls over each year
Up to 10 Paid holidays*
Medical, Dental, Vision benefit plan options
DailyPay- Access to your daily earnings without waiting for payday*
Training, Development and Continuing Education Credits for licensure requirements
All Employees:
401K
Free licensure supervision
Employee Assistance program
Pet Insurance
Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment
Mileage reimbursement*
Company cellphone
*benefits may vary based on Position/State/County
Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ **************************************************
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
"We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."
$18-19 hourly Auto-Apply 60d+ ago
Youth Support Specialist
Tueller Counseling Inc.
Support associate job in Rigby, ID
Job DescriptionDescription:
Title: Youth Support Specialist
Purpose: Utilize your training, lived experience and experiential knowledge to mentor, guide and coach members as he/she works to achieve self-identified recovery and resiliency goals.
Qualifications:
Must be at least 18 years or older. It is preferred that the specialist be at least 21.
High School education
Has had lived experience with SED or SED co-occurring with substance use disorder as a youth (standalone SUD lived experience is not eligible).
Has been in recovery for a minimum of 1 year.
Has an active Peer Support Specialist certification.
Has completed the required Magellan Idaho Youth Support Endorsement training.
Department: Community Work
Supervised by: Team Leader/Program Director/Clinical Supervisor
Positions supervised: None
Location: Client home, designated office space and/or community locations
Requirements:
Job functions, responsibilities and authority:
Model recovery and share their stories of lived experience to connect and engage youth in the recovery process.
Youth Support is directed by the youth participating in services and aligns with the specific hopes, goals, strengths and needs of the youth.
Youth Support Specialists are trauma-informed and use a strength-based framework that emphasizes physical, psychological and emotional safety.
Support and educate the youth on navigating behavioral health systems.
Helps the youth to develop a network of support.
Empowers the youth to develop skills to improve their overall functioning and quality of life.
All services are provided in a manner that is strength-based, culturally competent and responsive to each member's individual psychosocial, developmental, and treatment care needs.
Collaborate with the youth and any other individual selected by the youth to create an individualized recovery plan that reflects the member's needs and preferences.
As a minimum, the YSS will collaborate with the member to formally review the recovery plan every 90 calendar days. However, revisions to the recovery plan will be make whenever there are significant changes in the member's condition, needs, or preferences.
Complete accurate progress notes documenting all YSS interventions.
Submit all progress notes, reviews and treatment plans from the previous week Sunday by midnight, along with timesheets and weekly hours forms. Note corrections are due Tuesday at noon. Reviews and recovery plans corrections are due Thursday at noon.
Allow new employees the opportunity to shadow you while providing direct service as a training tool.
Any other tasks as assigned
Attend weekly meetings as assigned
Comply with any supervision requirements as needed and outlined in Policies and Procedures.
Report accusations of abuse as outlined in Policies and Procedures #320.
Maintain all required documentation for employee file including any certificate requirements and a current enhanced background check
Salary Range:
$17/hr-$21/hr
$17 hourly 5d ago
Support Specialist - Central Y Kids - Central Elementary
Treasure Valley Family YMCA 4.1
Support associate job in Boise, ID
At the Y, we believe every child is of promise and deserves the opportunity to discover who they are and what they can achieve. The Treasure Valley Family YMCA's Child Development programs support children in their ongoing growth to ensure that they are ready for the next educational milestone, whether that be preschool, kindergarten, middle school, or high school.
The Support Specialist is responsible for supporting the Coordinator and creating a friendly, helpful, positive atmosphere for everyone who enters the Y program through providing leadership and implementing program, safety and engagement activities.
Work Location: 1415 5th St S, Nampa ID 83651
Responsibilities:
* Work closely with the Coordinator to ensure Program operations are consistent with approved Leading Practices which includes legal obligations, licensing requirements, child abuse prevention, marketing strategies, and Y policies and procedures.
* Assist in Supervising Child Development staff, including hiring, onboarding, role-modeling, coaching, scheduling, and on-going development.
* Fulfill all job requirements from the Child Development School Age or Early Childhood Teacher job description when assigned.
* Functions as a point person in handling and resolving concerns and informs supervisors.
Qualifications:
* Must be 18 years of age or older.
* High School Diploma or equivalent is required.
* Associate degree is preferred.
* Minimum 1 year working with children is required.
* Minimum 6 months of management experience is preferred.
Schedule:
This is a part-time position at 25 hours per week. The schedule requirements 2:00pm-3:15pm Monday-Thursday (CACFP - Food Program) 3:15pm-6:00pm Monday-Thursday (Afterschool Program) 7:45am-1:00pm Fridays (School's Out Program) Summer hours are available, but location is TBD.
Welcoming and Inclusion:
At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all.
How To Apply:
External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended.
$23k-31k yearly est. Easy Apply 14d ago
Transportation Support Specialist
Boise State University
Support associate job in Boise, ID
Job Summary/Basic Function: Provides a variety of high level program support functions; reviews and processes documents; determines and explains compliance with laws, rules, regulations and policies and takes appropriate action; maintains a manual or computerized records system; performs related work.
Department Overview:
Boise State University's Department of Public Safety is responsible for more than "people safety." In addition to university Security, our team includes the university's Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations who just don't seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it!
Level Scope:
Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.
Essential Functions:
General Duties
● Extensive research, analysis, problem solving, and greater use of judgment in determining an appropriate course of action. Considerable latitude in interpreting and applying laws and regulations and determining if programmatic requirements have been met. Generally have expertise in a single program area. Typically performing minimal clerical support, the focus of the positions is on record keeping.
● Gather information, make decisions, resolve problems, and respond to inquiries. Utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments. Conduct involved searches which may require accessing and selecting multiple information sources or contacting clients, vendors, or outside sources to obtain information. Perform specialized support, with extensive in-depth knowledge of the program.
● Generally review, evaluate, approve, and process records and/or documents; determine acceptability; explain requirements, processes, and procedures to customers; manipulate and update manual and/or computerized records systems; and develop reports.
● May supervise other support staff or have leadwork responsibilities.
Public Safety Standard Employee Responsibilities
● Ensures customer service for the entire Department and campus community.
● Engages in Departmental problem-solving for organizational issues; makes recommendations for departmental efficiencies and advancement.
● Plans and coordinates a variety of special administrative projects and assignments.
● Renews job knowledge by reading professional journals, participating in educational opportunities, and belonging to professional organizations.
● Represents the Department and the Division in select working groups, committees, and partnerships, both internal and external to the University.
● Engages the entire campus community through workshops and training programs, designed to enhance the student experience and the safety and security of all community members
Parking and Traffic Operations
● Verify parking permits, ownership, and registration of vehicles, operate two-way portable radio, and check tow and lost/stolen permit lists.
● Close or open facilities, including but not limited to: locking the doors, ensuring that all safes are locked/unlocked, monitors are off/on, and lighting is off/on before making sure doors are open or shut and locked.
May perform other duties as needed.
Knowledge, Skills, Abilities:
● Knowledge of: supervisory practices; financial record keeping; bookkeeping practices; payroll methods.
● Experience: using spreadsheet software; storing, retrieving, and compiling information in a report format using database software; reviewing high school or college transcripts; using word processing software to create and modify documents; transcribing tapes into written format, OR, willing to learn this skill; working with sensitive or restricted data; using MS Excel and MS Access software; monitoring or tracking grants or contracts.
● Working knowledge of the AIMS parking platform.
Minimum Qualifications:
Experience: monitoring a records system to identify and correct errors; researching a variety of sources to resolve problems; interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments; entering and retrieving data using a computerized records system.
Preferred Qualifications:
● Minimum of a high school diploma or equivalent required.
● At least one year of experience using a point of sale system and handling and balancing financial transactions.
● At least one year of experience working in the capacity of a collections agent to collect past due or unpaid debt.
● At least one year of experience monitoring a records system to identify and correct errors.
● At least one year of experience working in a college or university setting.
Salary and Benefits:
Salary of $18.30/hr. Boise State University provides a best-in-class benefits package, including (but not limited to):
* 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
* Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
* 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
* 11.96% University contribution to your PERSI retirement fund (Classified employees)
* Excellent medical, dental and other health-related insurance coverages
* Tuition fee waiver benefits for employees, spouses and their dependents
* See our full benefits page for more information!
Required Application Materials:
To be considered for the position, please submit the following material:
● Resume with employment history (including dates of employment)
● Cover Letter indicating your interest and qualifications for the position
● 3 Professional References
About Us:
Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.
Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.
Learn more about Boise State and living in Idaho's Treasure Valley at *********************************
Advertised: January 13, 2026 Mountain Standard Time
Applications close: January 28, 2026 11:55 PM Mountain Standard Time
$18.3 hourly 7d ago
Account Support Specialist
Fisher's Technology 3.5
Support associate job in Twin Falls, ID
Full-time Description
Fisher's Technology
Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the “Best Places to Work in Idaho” for the last sixteen years.
Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************* .
Position Summary
Fisher's Technology is seeking a full time Account Support Specialist to provide support to our geographically distributed sales team and customers. The Account Support Specialist is responsible for managing Fisher's relationships with current customers and providing sales support to generate new business in the region. The Account Support Specialist allows opportunity for growth and professional development, along with bonus incentives based on sales performance.
Roles & Responsibilities
Develop healthy relationships with Fisher's customers and designated Account Manager to support business growth in both new and existing accounts. Proactively engage existing customers and conduct prospecting research to help identify new business opportunities for the Account Manager.
Engage with Account Manager's efforts to increase production and generate new business through tasks including proposal development, account creation review, contract change requests, scheduling customer meetings, managing sales paperwork and documentation, supplying printer assessment reports and order tracking, and acting as a liaison for interdepartmental issue resolution.
Work with other Fisher's Departments to ensure Fisher's customers receive our 5-star service by collaborating with other departments to optimize the customer experience and improve overall efficiency.
Utilize the CRM Software for general administration and maintenance of accounts within designated territory, ERP connections, report creation including sales activities, call lists, competitive lease data, etc.
Requirements
Qualifications
A 4-year degree is preferred but not required.
Must be proficient in Microsoft Outlook, Teams, Windows, Word, and Excel.
Must have excellent communication, analytical and interpersonal skills.
Customer service experience is preferred but not required.
Fisher's Technology offers an extensive benefits package that includes the following:
Medical, Dental, & Vision Insurance
Life Insurance
Additional Voluntary Life Insurance
Paid Time Off
Paid Holidays & Extra Floating Holiday
401(k) & 401(k) Matching
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Hospital Indemnity
Short & Long Term Disability Insurance
Accident & Critical Illness Insurance
$30k-36k yearly est. 33d ago
IS Support Specialist III
Coop Shared Services, LLC
Support associate job in Nampa, ID
ESSENTIAL JOB FUNCTIONS AND STANDARDS:
Function: The position of I.S. Support Specialist III is of great significance to Valley Wide Cooperative. The I.S. Support Specialist III oversees the daily operations of the I.S Service Desk team and will report to the I.S. Operations Manager. This role will ensure timely and effective technical support for end-users across the organization. It will combine hands-on technical expertise with leadership responsibilities, including staff supervision, performance management, and service improvement initiatives. This person will act as a liaison between the support team and other I.S departments to maintain operational continuity and enhance user satisfaction.
Job Summary:
These are the basic requirements of the position and must be performed competently.
Supervise and mentor I.S. Support Specialists, including training, and assisting in performance evaluations.
Monitor workload distribution and ensure coverage for service desk operations, including on-call rotations.
Foster a collaborative and customer-focused team culture.
Oversee ticketing system operations: ensure proper logging, categorization, prioritization, and resolution of incidents and service requests.
Escalate unresolved or high-impact issues to appropriate technical teams.
Track metrics and generate reports on service desk performance.
Provide advanced support for hardware, software, and network-related issues.
Guide team members in resolving complex technical problems.
Ensure compliance with internal security and access protocols.
Maintain and improve internal knowledge base articles and troubleshooting guides.
Document recurring issues and resolutions to streamline support processes.
Promote knowledge sharing across the team.
Supervise tracking and documentation of I.S assets including hardware, software, and loaner devices.
Ensure proper decommissioning and replacement of obsolete equipment.
Identify opportunities for process improvement and implement best practices.
Coordinate training sessions for team development and onboarding.
Stay current with emerging technologies and company policies.
ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES:
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
2+ years of related work experience in Information Technology preferred.
Prior supervisory or team lead experience.
Strong communication skills; ability to communicate professionally with managers, supervisors, employees, customers, vendors, and the public.
Ability to make appropriate decisions and execute them according to policy.
Ability to determine the order of need and task priority based on importance.
Exhibit a professional and positive image.
$28k-41k yearly est. Auto-Apply 38d ago
Real Estate Administrative Support Launch Your Career with Industry Leaders
Coldwell Banker-Schneidmiller Realty 3.2
Support associate job in Coeur dAlene, ID
Job DescriptionSalary: $17 - $20/hr.
The OpportunityColdwell Banker Schneidmiller Realty is seeking a dedicated individual to join our support team. We dont just offer a job; we offer an education in the real estate industry within an environment built on mutual accountability and trust. Whether you are an experienced administrator looking for stability or a future real estate professional seeking to learn the ropes from the ground up, this role provides the foundation for success.
Our Culture & Values
We believe in the "Golden Rule"treating others as you want to be treated.
We are committed to open, direct communication and maintaining a climate that promotes your personal development and achievement.
What We Offer You (The Benefits) We value your time and service. To ensure a healthy work-life balance, we offer:
Comprehensive Health:Medical and Dental insurance plans (available for eligible full-time staff).
Financial Future:401k Pension and Profit Sharing Plan availability.
Time to Recharge:A generous Paid Time Off (PTO) program that combines vacation and sick time, increasing with tenure.
Holidays:12 observed holidays per year, including major holidays off and floating holiday opportunities.
Professional Environment:A drug-free workplace focused on professional appearance and conduct.
Your RoleAs a member of our staff, you are the backbone of our agents' success. You will:
Support our sales associates by providing high-quality service and administrative backing.
Assist in maintaining efficient operations and organizational excellence.
Gain an "inside look" at successful business tactics in real estate (Note: Staff positions are non-compete roles, meaning you focus 100% on administration rather than selling, allowing you to master the business side first).
Our MissionColdwell Banker Schneidmiller Realty was founded to provide our real estate clients with the best possible service and advertising when buying or selling their property. Because each customer is unique, we offer a wide variety of services and our agents are motivated to find the perfect Property for their clients. As staff, we support our agents, and are constantly looking to train and advance our knowledge of how we can better serve them.
$17-20 hourly 15d ago
Legal Support Specialist I, II & III
Booth Management Consulting
Support associate job in Idaho Falls, ID
Booth Management Consulting LLC (BMC) is a diverse CPA firm that provides accounting, auditing, and management consulting services to public and private clients nationwide. Our employee-friendly company environment emphasizes quality of life, initiative, creativity, strong work ethics, and loyalty. We seek qualified, motivated, and progressive individuals to join our team as Legal Support Specialists at Levels I, II, or III.
Position Summary
These positions will support the U.S. Department of Energy, Idaho Operations Office (DOE-ID), in collaboration with the Office of Nuclear Energy (NE) programs and other Department of Energy offices, by providing a wide range of professional administrative and legal support.
Key Responsibilities
Level I
Maintaining legal files and records.
Preparing basic legal correspondence.
Assisting with meeting logistics.
Performing quality checks on project content.
Experience & Qualifications:
High School Diploma or GED
1-year relevant experience.
Some college coursework in legal studies or a related field is desirable.
Basic understanding of legal office procedures.
Strong organizational skills and attention to detail.
Proficient in Microsoft Office Suite (Word, Outlook).
Level II
Assisting attorneys with case preparation, managing exhibits, and files.
Drafting routine legal documents and correspondence.
Assisting with data compilation and analysis for litigation.
Providing general administrative assistance to the legal team.
Experience & Qualifications
Associate's degree in Legal Studies, Paralegal Studies, or a related field.
3 years relevant experience or High School Diploma plus, 5 years relevant experience (equivalency).
Professional certification (e.g., Paralegal Certificate) is preferred.
Proficiency in legal research methods.
Working knowledge of federal legal processes and administrative procedures.
Strong written and verbal communication skills.
Experience with legal document management and filing systems.
Proficient in Microsoft Office Suite.
Level III
Assisting attorneys in complex case evaluation, development, and litigation.
Preparing and reviewing a wide array of legal documents.
Conducting detailed legal research and data analysis.
Assisting with the intern program.
Managing ethics records and financial disclosure reporting.
May act as a backup for OCC counsel at personal security hearings.
Experience & Qualifications
Bachelor's Degree in Legal Studies, Paralegal Studies, Business Administration, or a related field.
5 years relevant experience or an Associate's Degree plus 7 years relevant experience; OR 9 years relevant experience (equivalency).
Professional certification (e.g., Paralegal Certificate) from an ABA-approved program is highly desirable.
Expert proficiency in legal research tools (e.g., Westlaw, LexisNexis).
Advanced knowledge of federal legal processes, administrative law, and regulatory compliance (e.g., FOIA/PA, OGE Form 450).
Exceptional written and verbal communication skills.
Demonstrated ability to manage complex legal documentation and case files.
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
*Experience working in a DOE environment is preferred.
BMC is an equal employment opportunity (EEO)/affirmative action (AA) employer that is committed to providing a workplace that is free from discrimination based on race, color, ethnicity, religion, sex, national origin, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, pregnancy, genetic information or any other status protected by applicable federal, state, local or international law. These protections also extend to applicants.
$28k-40k yearly est. 5d ago
FT Youth Crisis Center Peer Support Specialist/ Safety Monitor
Clarvida
Support associate job in Boise, ID
at Clarvida - Idaho
Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. Youth Crisis Center Crisis Peer Support Specialist/ Safety Monitor When youth experience a behavioral health crisis, they require a focused level of attention and care. As part of the integrated treatment team with our Clarvida Youth Support Center, the Youth Peer Support Specialists will provide support to youth who are experiencing a mental health crisis by sharing your lived experience to help promote recovery and resiliency. This position helps youth in understanding their role in accessing services, becoming informed consumers of services and self-advocacy within a crisis center setting. The staff at our Crisis Center work as part of an interdisciplinary team focusing on crisis intervention skills to de-escalate, treat and stabilize behavioral health needs of individuals. Maintains the safety and security of the center by conducting client and visitor check-ins and discharge, communicating with staff on shift, and providing assistance by connecting callers to the appropriate staff. ** If you are not Peer Support certified please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified, please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. This link directs you to the Idaho Department of Health and Welfare website with more information about the certification process: ******************************************************************************************************************* Perks of this position:
$18-$19/hour
Daytime PRN, approximately 5 hours a week
PRN stipend for every three shifts covered within a 60-day period
Other shifts available: Daytime, Swing, and Overnight
Overnight pay differential
Consistent Hours
Stability and growth opportunities of working with a national agency
What we're looking for:
Peer support certificate issued by the Idaho Department of Health and Welfare- If not certified, please see above**
Ability to obtain Optum Idaho Youth Peer Support Endorsement
High School Diploma or GED
Ability to pass background checks, including Enhanced Fingerprinting with ID DHW.
What we offer:
Full Time Employees:
Paid vacation days that increase with tenure
Separate sick leave that rolls over each year
Up to 10 Paid holidays*
Medical, Dental, Vision benefit plan options
DailyPay- Access to your daily earnings without waiting for payday*
Training, Development and Continuing Education Credits for licensure requirements
All Employees:
401K
Free licensure supervision
Employee Assistance program
Pet Insurance
Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment
Mileage reimbursement*
Company cellphone
*benefits may vary based on Position/State/County
Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ **************************************************
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
"We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."
$18-19 hourly Auto-Apply 60d+ ago
Transportation Support Specialist
Boise State University
Support associate job in Boise, ID
Job Summary/Basic Function:
Provides a variety of high level program support functions; reviews and processes documents; determines and explains compliance with laws, rules, regulations and policies and takes appropriate action; maintains a manual or computerized records system; performs related work.
Department Overview:
Boise State University's Department of Public Safety is responsible for more than ”people safety.” In addition to university Security, our team includes the university's Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations who just don't seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it!
Level Scope:
Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.
Essential Functions:
General Duties
● Extensive research, analysis, problem solving, and greater use of judgment in determining an appropriate course of action. Considerable latitude in interpreting and applying laws and regulations and determining if programmatic requirements have been met. Generally have expertise in a single program area. Typically performing minimal clerical support, the focus of the positions is on record keeping.
● Gather information, make decisions, resolve problems, and respond to inquiries. Utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments. Conduct involved searches which may require accessing and selecting multiple information sources or contacting clients, vendors, or outside sources to obtain information. Perform specialized support, with extensive in-depth knowledge of the program.
● Generally review, evaluate, approve, and process records and/or documents; determine acceptability; explain requirements, processes, and procedures to customers; manipulate and update manual and/or computerized records systems; and develop reports.
● May supervise other support staff or have leadwork responsibilities.
Public Safety Standard Employee Responsibilities
● Ensures customer service for the entire Department and campus community.
● Engages in Departmental problem-solving for organizational issues; makes recommendations for departmental efficiencies and advancement.
● Plans and coordinates a variety of special administrative projects and assignments.
● Renews job knowledge by reading professional journals, participating in educational opportunities, and belonging to professional organizations.
● Represents the Department and the Division in select working groups, committees, and partnerships, both internal and external to the University.
● Engages the entire campus community through workshops and training programs, designed to enhance the student experience and the safety and security of all community members
Parking and Traffic Operations
● Verify parking permits, ownership, and registration of vehicles, operate two-way portable radio, and check tow and lost/stolen permit lists.
● Close or open facilities, including but not limited to: locking the doors, ensuring that all safes are locked/unlocked, monitors are off/on, and lighting is off/on before making sure doors are open or shut and locked.
May perform other duties as needed.
Knowledge, Skills, Abilities:
● Knowledge of: supervisory practices; financial record keeping; bookkeeping practices; payroll methods.
● Experience: using spreadsheet software; storing, retrieving, and compiling information in a report format using database software; reviewing high school or college transcripts; using word processing software to create and modify documents; transcribing tapes into written format, OR, willing to learn this skill; working with sensitive or restricted data; using MS Excel and MS Access software; monitoring or tracking grants or contracts.
● Working knowledge of the AIMS parking platform.
Minimum Qualifications:
Experience: monitoring a records system to identify and correct errors; researching a variety of sources to resolve problems; interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments; entering and retrieving data using a computerized records system.
Preferred Qualifications:
● Minimum of a high school diploma or equivalent required.
● At least one year of experience using a point of sale system and handling and balancing financial transactions.
● At least one year of experience working in the capacity of a collections agent to collect past due or unpaid debt.
● At least one year of experience monitoring a records system to identify and correct errors.
● At least one year of experience working in a college or university setting.
Salary and Benefits:
Salary of $18.30/hr. Boise State University provides a best-in-class benefits package, including (but not limited to):
12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
11.96% University contribution to your PERSI retirement fund (Classified employees)
Excellent medical, dental and other health-related insurance coverages
Tuition fee waiver benefits for employees, spouses and their dependents
See our full benefits page for more information!
Required Application Materials:
To be considered for the position, please submit the following material:
● Resume with employment history (including dates of employment)
● Cover Letter indicating your interest and qualifications for the position
● 3 Professional References
About Us:
Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.
Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.
Learn more about Boise State and living in Idaho's Treasure Valley at *********************************
$18.3 hourly 6d ago
Account Support Specialist
Fishers Technology 3.5
Support associate job in Twin Falls, ID
Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years.
Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************* .
Position Summary
Fisher's Technology is seeking a full time Account Support Specialist to provide support to our geographically distributed sales team and customers. The Account Support Specialist is responsible for managing Fisher's relationships with current customers and providing sales support to generate new business in the region. The Account Support Specialist allows opportunity for growth and professional development, along with bonus incentives based on sales performance.
Roles & Responsibilities
* Develop healthy relationships with Fisher's customers and designated Account Manager to support business growth in both new and existing accounts. Proactively engage existing customers and conduct prospecting research to help identify new business opportunities for the Account Manager.
* Engage with Account Manager's efforts to increase production and generate new business through tasks including proposal development, account creation review, contract change requests, scheduling customer meetings, managing sales paperwork and documentation, supplying printer assessment reports and order tracking, and acting as a liaison for interdepartmental issue resolution.
* Work with other Fisher's Departments to ensure Fisher's customers receive our 5-star service by collaborating with other departments to optimize the customer experience and improve overall efficiency.
* Utilize the CRM Software for general administration and maintenance of accounts within designated territory, ERP connections, report creation including sales activities, call lists, competitive lease data, etc.
Requirements
Qualifications
* A 4-year degree is preferred but not required.
* Must be proficient in Microsoft Outlook, Teams, Windows, Word, and Excel.
* Must have excellent communication, analytical and interpersonal skills.
* Customer service experience is preferred but not required.
Fisher's Technology offers an extensive benefits package that includes the following:
* Medical, Dental, & Vision Insurance
* Life Insurance
* Additional Voluntary Life Insurance
* Paid Time Off
* Paid Holidays & Extra Floating Holiday
* 401(k) & 401(k) Matching
* Employee Assistance Program
* Flexible Spending Account
* Health Savings Account
* Hospital Indemnity
* Short & Long Term Disability Insurance
* Accident & Critical Illness Insurance
$30k-36k yearly est. 33d ago
Youth Support Specialist
Tueller Counseling Inc.
Support associate job in Rexburg, ID
Job DescriptionDescription:
Title: Youth Support Specialist
Purpose: Utilize your training, lived experience and experiential knowledge to mentor, guide and coach members as he/she works to achieve self-identified recovery and resiliency goals.
Qualifications:
Must be at least 18 years or older. It is preferred that the specialist be at least 21.
High School education
Has had lived experience with SED or SED co-occurring with substance use disorder as a youth (standalone SUD lived experience is not eligible).
Has been in recovery for a minimum of 1 year.
Has an active Peer Support Specialist certification.
Has completed the required Magellan Idaho Youth Support Endorsement training.
Department: Community Work
Supervised by: Team Leader/Program Director/Clinical Supervisor
Positions supervised: None
Location: Client home, designated office space and/or community locations
Requirements:
Job functions, responsibilities and authority:
Model recovery and share their stories of lived experience to connect and engage youth in the recovery process.
Youth Support is directed by the youth participating in services and aligns with the specific hopes, goals, strengths and needs of the youth.
Youth Support Specialists are trauma-informed and use a strength-based framework that emphasizes physical, psychological and emotional safety.
Support and educate the youth on navigating behavioral health systems.
Helps the youth to develop a network of support.
Empowers the youth to develop skills to improve their overall functioning and quality of life.
All services are provided in a manner that is strength-based, culturally competent and responsive to each member's individual psychosocial, developmental, and treatment care needs.
Collaborate with the youth and any other individual selected by the youth to create an individualized recovery plan that reflects the member's needs and preferences.
As a minimum, the YSS will collaborate with the member to formally review the recovery plan every 90 calendar days. However, revisions to the recovery plan will be make whenever there are significant changes in the member's condition, needs, or preferences.
Complete accurate progress notes documenting all YSS interventions.
Submit all progress notes, reviews and treatment plans from the previous week Sunday by midnight, along with timesheets and weekly hours forms. Note corrections are due Tuesday at noon. Reviews and recovery plans corrections are due Thursday at noon.
Allow new employees the opportunity to shadow you while providing direct service as a training tool.
Any other tasks as assigned
Attend weekly meetings as assigned
Comply with any supervision requirements as needed and outlined in Policies and Procedures.
Report accusations of abuse as outlined in Policies and Procedures #320.
Maintain all required documentation for employee file including any certificate requirements and a current enhanced background check
Salary Range:
$17/hr-$21/hr
$17 hourly 5d ago
Adult Crisis Center Peer Support Specialist/ Safety Monitor - PT
Clarvida
Support associate job in Caldwell, ID
at Clarvida - Idaho
Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. Adult Peer Support Specialist As an Adult Peer Support Specialist, you'll provide support to clients who are experiencing an acute mental health crisis. By sharing your lived experience to help promote recovery and resiliency, this position encourages hope, wellness, and self-advocacy to clients within a crisis center setting. Maintains the safety and security of the center by conducting client and visitor check-ins and discharge, communicating with staff on shift, and providing assistance by connecting callers to the appropriate staff. Perks of this position:
$18-$19/hour
25 hours a week (daytime, evening, weekend shifts available)
Overnight pay differential
Consistent hours and pay
Stability and growth opportunities of working with a national agency
What we're looking for:
Peer support certificate issued by the Idaho Department of Health and Welfare- If not certified, please see below**
High School Diploma or GED
Ability to pass background checks, including Enhanced Fingerprinting with ID DHW.
**
If you are not Peer Support certified:
Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified.
Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified.
Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified.
(The link below can be copied and pasted into your browser search bar, it will take you to Idaho Department of Health and Welfare website where it has more information about the certification process) ******************************************************************************************************************* What we offer:
Full Time Employees:
Paid vacation days that increase with tenure
Separate sick leave that rolls over each year
Up to 10 Paid holidays*
Medical, Dental, Vision benefit plan options
DailyPay- Access to your daily earnings without waiting for payday*
Training, Development and Continuing Education Credits for licensure requirements
All Employees:
401K
Free licensure supervision
Employee Assistance program
Pet Insurance
Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment
Mileage reimbursement*
Company cellphone
*benefits may vary based on Position/State/County
Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ **************************************************
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
"We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."