Job Title: Policy Link Annuity Support Analyst
Skills: Policy Link, Cobol, Annuity, SQL
Experience: 10+ years
Duration: Fulltime
We at Coforge are hiring a Policy Link Support Analyst the following skillset :
1.)10+ years of experience in Production Support for PolicyLink annuity system
2.) Hands on experience in MicroFocusCOBOL,.Net/C#, WinForms and SQL.
3.) Good knowledge of Policy Admin System Annuity systems.
5.) Knowledge of annuity products (fixed, indexed, variable, deferred).
6.) Knowledge of Agile SDLC methodologies.
7.) Good understanding of ITIL processes (Incident, Problem, Change Management).
8.) Proficiency in SQL for database queries and troubleshooting.
9.) Experience with Control-M job scheduling and monitoring.
10.) Familiarity with Visual Studio Debugger for code-level issue resolution.
11.) Excellent problem-solving and analytical skills.
12.) Strong communication and collaboration abilities.
$39k-69k yearly est. 14h ago
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Desktop Support Specialist
Teksystems 4.4
Support associate job in Underwood, IA
*IT Support Technician II* *Overview* The IT Support Technician II plays a key role in delivering exceptional customer service and technical support to team members and enterprise projects. This position operates in a fastpaced, highenergy environment where each day brings new opportunities to make a meaningful impact. The ideal candidate is detailoriented, proactive, and comfortable supporting a wide range of technologies across both office and production environments.
*Key Responsibilities*
* Conduct Level 1 and Level 2 technical analysis to diagnose and resolve issues across a diverse enduser base, ensuring timely and effective problem resolution.
* Manage incidents through the enterprise helpdesk system, ensuring accurate logging, tracking, and resolution of service requests.
* Provide responsive support to users via email, phone, and inperson interactions while maintaining a high standard of customer service.
* Build, configure, and validate standard system images for PCs, laptops, handheld devices, and associated peripherals.
* Install, configure, and troubleshoot hardware and software across user devices to ensure optimal performance and reliability.
* Maintain detailed documentation of assigned tasks within the enterprise ticketing system, adhering to established SLAs and escalating issues when necessary.
* Support Windows operating systems, Microsoft 365 applications, and print management systems.
* Facilitate IT onboarding for new team members, ensuring proper provisioning of all required systems and access.
* Provide technical support for IT devices that enable plant operations and manufacturing technologies.
* Participate in an oncall rotation to provide afterhours and weekend support as needed.
* Collaborate with Infrastructure Engineering teams to support hardware and software deployments and implementations.
* Perform additional duties and responsibilities as required.
*Work Environment & Safety Requirements* This role requires periodic presence on the production floor of a *USDAregulated facility*. All personnel must comply with safety standards, including:
* No jewelry or piercings
* No sleeveless garments or clothing with holes
* No opentoe shoes
* No nail polish or artificial nails
*Qualifications* *Required Education*
* High school diploma or equivalent
*Required Experience*
* 2+ years of handson experience in desktop support across diverse environments
* 2+ years of experience supporting Windowsbased endpoints (laptops and desktops)
* 1+ year of experience working with Linux operating systems
* Strong customer service orientation and commitment to user satisfaction
* Demonstrated ability to troubleshoot and resolve complex technical issues efficiently
* Ability to collaborate effectively with crossfunctional teams
* Ability to translate technical concepts into clear, understandable language for nontechnical users
* Proficiency interpreting and applying information from technical manuals and procedural documentation
* Excellent interpersonal, verbal, and written communication skills
* Selfdriven, detailoriented, and proactive in problemsolving
* Uptodate knowledge of current industry trends and emerging technologies
* Valid driver's license and ability to meet insurability requirements
* Willingness to travel to additional plant locations as needed
*Preferred Education*
* 2year technical degree in computer science or a related field
*Required Skills, Knowledge, and Abilities*
* Exceptional verbal and written communication skills, with the ability to collaborate at all levels
* Strong problemsolving skills and demonstrated leadership capabilities
* Ability to present technical information clearly and motivate team members
* Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
* Strong internet navigation and general computer skills
*Job Type & Location*
This is a Contract to Hire position based out of Underwood, IA.
*Pay and Benefits*The pay range for this position is $26.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Underwood,IA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$26-33 hourly 2d ago
Product Support Specialist
MH Equipment Company 4.0
Support associate job in Des Moines, IA
is for Mariotti USA, a division of MH Equipment Company.
About MH Equipment:
As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets.
We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions.
Amazing Culture, Thriving Company, Terrific Opportunity.
For more information on who we are and what we do, please visit our website at ********************
Job Summary: This position is responsible for a full range of activities ensuring overall excellence in parts, service, and warranty support for dealers and end users. This position will work closely with the Business Development Manager and accounting to coordinate and administer the sales activities, inventories, payables, receivables, and other reporting requirements to accurately and effectively track and analyze our business, and will engage with customers, dealers, factories and other team members in the development and growth of the business and overall customer satisfaction.
Job Responsibilities:
Provide dealers with service and parts support, application support, and corresponding order administration.
Administer an effective product warranty program for dealers including authorization and reimbursement of warranty repairs and work with factory representatives to obtain authorization and reimbursement of warranty dollars to the distributor.
Work with vendors to obtain product and/or service information such as price, availability and delivery schedule; and provide information to internal accounting departments to accurately and timely produce appropriate financial records, transactions, and analysis.
Maintain accurate company records and transactional activity including all sold and installed unit master file.
Capture and retain all PDI documentation.
Maintain internal systems and files to reflect current pricing and other relevant information.
Perform and coordinate all shipping and receiving, including container loading and unloading, packaging, manifesting, and import/export coordination and contracting.
Maintain all inventory for sale readiness, including battery charging, tracking ROA, and inventory turns.
Manage Mariotti factory container ordering to ensure appropriate product flow, inventory, and order fulfillment, while aligning battery and accessory ordering.
Prepare new units for delivery to the dealer or end-user, including any required modification.
Maintain standard operating procedures (manual and automated), including procedures for sales, parts, warranties, etc.
Assist in research and development of existing and prospective product lines.
Assist with ROI tools highlighting benefits of our product lines in specific applications and against competitive technologies.
Assist in the development, implementation, and support of short-term and long-term business and operational plans, including establishing operational measurement and forecasting projections.
Assist in the administration of divisional and dealer performance measurement systems, dealer agreements and ensuring dealer compliance.
Assist in tracking and managing annual marketing plans, including market penetration, evaluation, and exposure while overseeing a Dealer co-op program, distributing dealer marketing materials, and generating customer presentation materials.
Occasional travel to assist with dealer training, sales calls, relationship development, and dealer recruiting.
Adhere to Company Policies and Work Rules.
Perform other duties as assigned.
Position Requirements:
Primary core value of integrity.
Technical background and knowledge of the material handling industry is a plus but not required.
Excellent verbal and written communication and comfortable speaking to groups and individuals.
Strong computer skills and fluency with Microsoft programs, particularly proficiency with Excel.
Strong customer service skills.
Valid driver's license with good driving record.
Able to meet the physical requirements of the job.
Working Conditions: Flexibility to work when the dealer needs or operations require it, which may exceed 40 hours per week. This position is exempt from paid overtime.
Benefits:
Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation.
Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match, company cell phone and laptop.
Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
Company Support: Continuous training, safe working environment.
Mariotti USA a division of MH Equipment is proud to be an Equal Opportunity Employer
$24k-28k yearly est. 1d ago
Information Technology Support Engineer
Teceze
Support associate job in Marshalltown, IA
Hi,
🚀 New Opportunity - IT Support Engineer 🚀
We're working with a leading global tech organization that is looking for an experienced IT Support Engineer to join their team in Marshalltown, IA.
Hi
We are looking for an IT Support Engineer with 1-4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.
Job Title: Desktop IT Support Engineer (5) Openings
Location: Marshalltown, IA
Onsite Work
Full Time
Start date: 12th January 2026
Job Responsibilities:
IT Support Engineer - (1-4 Yrs)
Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project.
Technical Skills:
M365
Azure AD
ServiceNow
Basic networking skills
Complex system Troubleshooting skills
Printer management
AV solution support
VIP support
Printer and industrial scanner support
Why Apply?
This is a fantastic chance to work on a high-profile project in Marshalltown, IA.
# Please share your resume directly to : Email: *******************************
$55k-79k yearly est. 14h ago
Student Support Associate
Teach Iowa 4.0
Support associate job in Iowa
Support Staff/Educational Assistant - Student SupportAssociate
District:
Linn-Mar Community School District
Position Title: Student SupportAssociate
Immediate Supervisor: Building Principal or Designee
Job Summary/Goal:
To assist classroom teacher in helping students to increase their academic and social skills as well as prepare them for inclusive activities into general education classrooms. Assist in maintaining a safe and orderly environment. Assist in problem-reducing behavior in/on school facilities to reduce disruptions and off-task behavior within the classroom. Under the guidance of the teacher, assist in facilitating all goals and objectives contained in students IEP including, but not limited to:
• Functional academic programming developed by the classroom teacher.
• Helping students when needed through small group instruction, one-on-one tutoring and assignment completion.
To meet the developmental needs of school age children by implementing activities which encourage independence and responsibility. To provide exemplary performance in all aspects of child care duties and to ensure that all work performed is completed to standard. To demonstrate a positive attitude, loyalty, cooperation, teamwork, attendance and safety.
Essential Duties and Responsibilities:
Duties may vary by season, grade-level and activity usage; however, Significant Performance Responsibilities are listed below. This list is not intended to be all-inclusive. Other duties may be assigned which fulfill the needs of students.
Programs and/or students have been assigned an educational assistant because of one or more conditions which diminish capacities; examples include: blind, hard of hearing, cerebral palsy, spinal bifida, limited (fine) motor skills, reduced mental abilities, confined to wheel chair, learning disabilities, behavioral disorders, etc. It is crucial that the student be provided with every opportunity to perform at the most independent level possible in a manner appropriate to their Individual Education Program (IEP).
Because the student cannot meet all of their own needs without assistance, the educational assistant must be able to perform a variety of tasks to assist the student. The following may or may not apply to your student but are typical of the types of duties a person holding this job title will be expected to perform.
• Under the guidance of a principal, teacher or nurse, supervise and assist the students with:
Personal hygiene programming.
Protect the student's health and safety through the administration of CPR, first aid, changing trach, catheters, use of medications, knowledge of the student's reaction to medication; both over/under correct levels.
• Supervise and assist the students with:
Environmental mobility programming that is conducted within the community setting.
The adaptive physical education program special events, field trips, assemblies, tours, and concerts.
• Assist with all student needs during the day including but not limited to: movement in and between classes, Art, Music, Physical Education, Physical Therapy, recess, restrooms, personal hygiene, and occupational therapy.
• Carries out teacher directed activities to reach the student's established goals on an individual basis or within a group.
• Assist with the preparation of specialized teaching aids and materials as planned by the teacher.
• Carries out the recommendations provided by consultants (e.g., occupational therapist, physiotherapist, speech/language pathologist, etc.).
• Enforce rules and procedures for appropriate classroom behavior, to maintain and promote a fair, supportive, inclusive and positive learning environment.
• Use appropriate reinforcement strategies such as prompting, modeling and shaping.
• Provides modeling and guidance when implementing activities that integrate children with special needs.
• Assist in maintaining a fair, supportive and inclusive learning and working environment for all students and employees regardless of their race, creed, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, disability or genetic information.
• Provide student with feedback and reinforcement on the student's performance consistent with the teacher's behavior management plan.
• Read and comprehend at the student's grade level or above.
• Develop working rapport with the student(s).
• Assist the teacher in facilitating all goals and objectives contained in the students IEP.
• Relate to and interact with student using positive reinforcement and effective communication.
• Greet student(s) and parents as they arrive.
• Help integrate the student(s) to become one of the class.
• Confidentiality of all information and student records is mandatory.
• Maintain a clean, sanitary, orderly and safe environment.
• Ensures the health and safety of the student at the center, on the outdoor play areas and on field trips.
• Record behavioral data, accident reports, etc.
• Exhibits an understanding of the District / School programs that exist in assigned learning environment.
• Works collaboratively with and plans, reviews and reports student needs, concerns and performance with assigned teacher / team.
• Assists student in completing classroom assignments and tasks reinforcing concepts presented by the teacher.
• Recognizes and facilitates appropriate environments for individual students and classmates in their work and behaviors.
• Implements effective behavior control strategies as directed by the teacher.
• Uses established communication systems with teachers through documentation and regular meetings for collaborative monitoring and discussion.
• Helps build student self-esteem and encourages caring and helping behaviors among students (PRIDE rules / Olweus).
• Performs teacher directed clerical duties and assists with school supervision duties.
• Demonstrates an understanding of and abides by District and school policies and procedures.
• Participates in ongoing professional development specific to student and classroom needs.
• Recognizes appropriate and inappropriate behaviors ensuring that students know expectations, policies and consequences and are responsible for his/her own behaviors.
• Effectively identifies and responds to problems as they arise.
• Attends and shares relevant information for IEP and team meetings and conferences as well as with other relevant support personnel and administration.
• Demonstrates regular and reliable attendance, promptness and dependability.
• Demonstrates self as an appropriate role model for students in the areas of dress, language and behavior.
• Plans and organizes work to efficiently meet schedules and deadlines
• Demonstrates effective communication skills with the school community including students, colleagues, families and administration.
• Promotes an atmosphere of respect for students and adults.
• Demonstrates ethical behavior.
• Positively contributes to school and district functions and activities.
• Uses universal health care precautions.
• Sustains a clean, healthy and safe learning environment.
Knowledge, Skills, and Abilities:
• Willingly accepts, understands and follows directions and instructions.
• Ability to learn, understand and implement appropriate student behavior techniques and address inappropriate student behavior in a proactive way.
• Ability to respond to crisis intervention.
• Ability to exhibit an understanding of District / School programs that exist in assigned learning environment.
• Knowledge of Crisis Prevention Intervention techniques, or willingness to receive CPI training at first available offering.
• Demonstrate a cooperative and collaborative approach.
• Ability to make positive contributions to the instructional team.
• Effective interpersonal skills.
• Ability to work within and promote a fair, supportive and inclusive work and learning environment.
• Assist in the preparation, serving, and clean up of breakfast, lunch and snacks as needed.
• Demonstrate productive, appropriate and independent use of time.
• Communicate (verbal/written) effectively and professionally with the school community including students, colleagues, families and administration.
• Possess a genuine interest in helping students.
• Possess patience as to not get easily discouraged.
• Ability to help students become more self-sufficient and/or successful in classes.
• Ability to accept and complete assigned responsibilities in a timely and effective manner.
• Knowledge of and interest in a variety of educational areas such as music, arts, sports, and games.
• Leadership skills in directing student activities.
• Maintain professional growth, current Mandatory Reporting Training, First Aid, CPR certification as required by state and federal regulations.
• Assume duties and responsibilities as may be assigned by administration and/or teachers.
Professional Standards:
1. Quality of Work (Supports a learning environment by participating in instructional opportunities; encourages appropriate standards of behavior, positive interaction, active engagement in learning and self-motivation.)
2. Quantity of work (The amount of work performed is evidence of high productivity; industrious; carries fair share of work load; seeks additional tasks.)
3. Knowledge of job (Understands professional strategies, techniques and materials within the District; Job and job-related responsibilities are well understood and reflected in job performance; exhibits continuous improvement and ongoing learning.)
4. Creativity/Problem Solving (Offers new ideas; suggests innovative and better ways of performing necessary tasks.)
5. Interpersonal Skills (Works collaboratively with others; courteous; polite; pleasant; promotes positive image in contacts with the school community including colleagues, families and related agencies.)
6. Dependability (Reliable; punctual; consistent attendance; completes work accurately and in a timely fashion; stable and calm in a crisis or emergency; works independently.)
7. Professional Appearance (Dress is acceptable for the job; appears clean, well-groomed and "professional.")
8. Organizational Skills (Exhibits ability to prioritize work; organizational skills enhance job productivity.)
9. Technical Skills (Exhibits proficiency in and uses required computer applications to maximize efficiency.)
10. Written/Verbal Communication (Convey information and ideas accurately and clearly to meet the needs of the reader, transfers thoughts and ideas into speech and presents clearly.)
11. Managing Change/ Adaptability (Demonstrates good understanding of organizational changes and communicates support for such change.)
12. Professional Approach (Professional, positive, and helpful approach with members of the school community, including colleagues, families, students and administration. Displays loyalty towards the organization. Demonstrates a capacity to understand and displays a willingness to follow administrator / teacher requirements and produces a professional level of service and collaboration.)
13. Flexibility (Demonstrates openness to new organizational structures, procedures, technology. Willingly takes direction and will modify one's preferred way of doing things.)
14. Safety (Exhibits knowledge of health, safety and emergency procedures of the learning environment and follows such procedures.)
Supervisory Responsibilities:
If required, supervise the individual special needs student(s) as well as other students throughout the building/playground.
Minimum Education and Experience:
• High School diploma or equivalent.
• Experience working with students preferred but not required.
• Experience in school special education department or related experience preferred but not required.
• Experience working with behavior and learning challenged students.
Licensure or Certification:
American Heart or Red Cross Cardio-Pulmonary Resuscitation (CPR) certification for adult, child and infants including Automated External Defibrillator (AED) and barrier devices (preferred).
American Heart or Red Cross First Aid certification (preferred).
Crisis Prevention Intervention (CPI) training (preferred).
Annual Mandatory Reporting for Child/Dependent Adult Abuse.
Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Must be capable of standing *Constantly.
Must *Constantly present appropriate appearance and personal cleanliness suited to working in close proximity to school age children and adults.
Must be able to *Frequently work with interruptions during a work shift.
Must be capable of *Frequently working with co-workers with different personalities.
It may be necessary to lift up to 80 pounds to waist level (with assistance), lift up to 30 pounds to shoulder level, and lift up to 25 pounds above head level.
Must be capable of carrying a wheelchair, other mobility devices, equipment or supplies weighing up to 50 pounds for a distance of 20 feet.
Must be capable of carrying a wheelchair, other mobility devices, equipment or supplies weighing up to 50 pounds up 10 steps.
Must be capable of trunk rotation for up to 2 minutes at a time.
Must be capable of squatting for up to 2 minutes.
Must be capable of sitting at different levels including adult and child height chairs (12 inches), benches and the floor and up and down movements to attain those different levels.
Must be willing to come into contact with body fluids such as urine, blood and nasal secretions and contagious diseases such as flu and the common cold.
Must be capable of using cleaning and sanitizing chemicals with appropriate PPE's.
Must be capable of working in broad range of temperatures, humidity and other winter and summer environments.
Must be capable of working in a noisy environment.
Must have physical dexterity in limbs and digits necessary to physically interact with children in a playground and classroom environment.
Is required to pass a pre-employment physical.
* - Denotes standard values established by the Department of Labor
NOTE: Tasks that have physical demands that exceed the above stated limits should only be performed with sufficient manpower.
Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
The noise level in this environment is quiet to loud, depending upon the activity in the particular location and part of the day. The environment has little or no air conditioning. Some supervisory responsibilities may require the employee to work outside in all types of weather.
The statements in this job description are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These statements are not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision.
The Linn-Mar Community School District shall provide equal opportunity to employees and applicants for employment in accordance with applicable equal employment opportunity and affirmative action laws, directives, and regulations of federal, state, and local governing bodies. In employing individuals, the District will consider the qualifications, credentials, and records of the applicants without regard to age, color creed, national origin, race, religion, marital status, sex, sexual orientation, gender identity, physical attributes, genetic information, physical or mental ability or disability, ancestry, political party preference, political belief, military status, socioeconomic status, pregnancy, or familial status.
$27k-41k yearly est. 4d ago
Client Support Associate
FOQ
Support associate job in Des Moines, IA
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client SupportAssociate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
$30k-53k yearly est. Auto-Apply 60d+ ago
Classroom and Student Support Associates
Teachiowa
Support associate job in Waverly, IA
St. Paul's Lutheran School is fully accredited by the State of Iowa Department of Education, offering preschool, traditional kindergarten and foundational kindergarten through grade 6 in a unique faith-filled environment. The school has a long-standing tradition of academic success and consistently high test scores. Devoted faculty, along with strong involvement from family members and the congregation, help make St. Paul's a warm, welcoming place that draws students from across a 30-mile area.
Responsibilities:
1. Works with individual students and/or small groups student to reinforce learning of content or skills initially introduced by the teacher.
2. Assists the teacher in devising special strategies for reinforcing content or skills based on a sympathetic understanding of the students, their needs, interests and abilities.
3. Operates and cares for equipment used in the classroom for instructional purposes.
4. Helps students master equipment or instructional materials assigned by the teacher.
5. Assists with the supervision of students during emergency drills, assemblies, field trips and escorts students around the building.
6. Reads to students, listens to the students read, and participates in other forms of oral communication with student.
7. Assists the students in the library, music, art, PE, and Spanish.
8. Assists the teacher with parent communication, daily journals, etc.
9. Checks and records the student's attendance and other charting duties as requested by the teacher.
10. Alerts the regular teacher to any problem or special information about students.
11. Serves as a source of information and help to any substitute teacher assigned in the absence of the regular teacher.
12. Maintains the same high level of ethical behavior and confidentiality of information about students as is expected of fully licensed teachers.
13. Participates in in-service training programs, as assigned.
14. Performs other duties related to the students/classroom, as requested by the supervising teacher.
15. Perform other duties as required or as assigned by the principal or teacher.
Qualifications:
High school diploma or GED
CDA or para-educator (preferred)
Experience in an early childhood setting/working with children (preferred)
Willingness to take classes/participate in training as needed
Able to demonstrate knowledge of appropriate practices in early childhood development.
Able to demonstrate success in working as a team member or independently
Possess effective and strong communication skills (oral/written)
Able to demonstrate ability to work will with young children
Able to walk, squat/kneel, sit on floor, see, hear, speak with children to assistance in children's Health and Safety.
Please apply by sending a letter of application, resume, and references to Tricia Freeman. St. Paul's Lutheran School, 301 1st. St. NW, Waverly, IA 50677 **************. ********************************* Position(s) open until filled
$30k-55k yearly est. Easy Apply 60d+ ago
Full Time Clinical Support
Community Health Centers of Southeastern Iowa, Inc. 3.9
Support associate job in Iowa
Schedule: Full time; Monday, Tuesday, Thursday, within clinic hours of operation. Under general supervision of the Clinical Manager, performs healthcare duties within the limits of the law of the States of Iowa or Illinois and within applicable scope of practice.
Essential Duties/Functions:
1. Obtains medical and/or social history and all vital signs and measurements as directed and document them appropriately. All data pertinent to patient care in the electronic health record (EHR).
2. Prepares the patient and exam room for procedures and assists the providers with examination of patients.
3. Obtains, labels, and prepares specimen for processing as directed.
4. Performs point of care testing, documents within the EHR, and informs provider of the results.
5. Administers treatments, immunizations and medications correctly as directed and documents accurately and timely at point of care.
6. Cleans, prepares and stocks supplies in examination rooms.
7. Maintains equipment and supplies including those in the emergency kit: cleans and sterilizes all instruments.
8. Performs lab tests and is responsible for running controls and record keeping.
9. Accurately and completely obtain appropriate releases of information/consents.
10. Receives and returns patient communication (inbox, phone, MyChart, etc.) in a timely manner and in accordance with CHC/SEIA policy.
11. Schedules appointments and assists in rescheduling appointments.
12. Assists coworkers in patient care or other tasks to maintain an even flow of patients and paperwork and proactively seeks out opportunities to help others when not busy and functions as a productive team member
Position Requirements:
* Graduate from an approved Medical Assistant or Licensed Practical Nursing training program.
* Two (2) years of medical experience or similar experience preferred. If not currently licensed or certified, must obtain within six (6) months of hire.
* Must be certified by a national association (e.g. AAMA, NHA, NCCT) as a Certified Medical Assistant or by the State of Iowa as a Licensed Practical Nurse.
Apply Now!
Or
$36k-44k yearly est. 60d+ ago
Tax Engagement Support Services (TESS) Specialist
RSM 4.4
Support associate job in Davenport, IA
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
*This position requires in-office support 5 days a week*
Responsibilities:
Printing and assembling tax returns utilizing firm software tools and Route Sheet instructions in the workflow tool to ensure all required client deliverables are included in documents saved to document management system and for delivery to external clients.
New client setup, tax organizers, scanning of client workpapers, if applicable, tax return delivery, workflow reporting and due date tracking as well as for meeting expectations for timeliness, responsiveness, accuracy, and service quality.
Preparation of tax client documents such as engagement letters, statements of work, and other requested deliverables.
Using deep understanding of the overall tax return process, takes ownership of the e-file process including monitoring and releasing external client tax returns to the taxing authorities, ensuring correct returns are released and all filing deadlines are timely met. Track for acceptance, transmission errors and rejections and resolve as appropriate.
Required Qualifications:
High school diploma or GED
Strong technical aptitude, able to quickly master a variety of tax software and company tools
Role will require specialized training for both tools and process
Ability to problem solve in a fast-paced deadline driven environment
Ability to communicate effectively both verbally and in writing
Basic to intermediate Microsoft Office Skills
Strong attention to detail, ability to work independently
Problem solving skills allowing for independent decision making
Demonstrates a working knowledge of the technology tools within assigned responsibilities
Effective organization and time management skills
Ability to manage multiple tasks
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $46,100 - $73,700
$46.1k-73.7k yearly Auto-Apply 54d ago
Patient Support Specialist (PSS) - PRN (as needed)
Guttenberg Municipal Hospital 3.6
Support associate job in Guttenberg, IA
Join Guttenberg Municipal Hospital & Clinics as a PRN Patient Support Specialist, where every day brings new opportunities to make a difference in patients' lives. This exciting position caters to recent graduates seeking flexible schedules while working onsite in beautiful Guttenberg, Iowa. You'll have the chance to develop your skills in a dynamic healthcare environment, engage with diverse patient populations, and contribute to innovative solutions in patient care. With competitive pay ranging from $15.91 to $23.87 per hour, this role offers valuable experience that can set the foundation for a rewarding career in healthcare. Your passion for customer-centric service and problem-solving will thrive here, alongside a forward-thinking team that values excellence and integrity in every interaction.
You will be offered great benefits such as Competitive Salary, IPERS, 457b, and 457b Roth. Be part of a dedicated team that empowers you to grow professionally while making a positive impact in the community.
Guttenberg Municipal Hospital & Clinics: Our Mission
For more than 60 years, Guttenberg Municipal Hospital & Clinics has been a supportive, helpful neighbor in the community we all love. Though we have expanded our services and specialties while upgrading our technology and facilities, you will find we have kept our personalized, family-focused approach to healthcare alive and well. Learn more about our patients and services in our most recent newsletter Keeping You Well.
Your role as a Patient Support Specialist
The Patient Support Specialist (PSS) at Guttenberg Municipal Hospital & Clinics plays a crucial role in delivering quality care to patients of all ages under the supervision of the Registered/Charge Nurse. This multifaceted position involves assisting patients with activities of daily living and providing essential nursing care within the professional scope of practice. As the first point of contact for hospital patients, the PSS greets, receives, and ensures their needs are met while guiding visitors and vendors effectively.
Additionally, the PSS handles incoming calls, routing them to the appropriate Patient Care Unit or emergency room as necessary. This role also encompasses various clerical tasks related to the admission and registration process of inpatients, outpatients, and ER patients, as well as maintaining organized records and performing cleaning duties to uphold a safe and welcoming environment in patient care areas.
What you need to be successful
To excel as a Patient Support Specialist at Guttenberg Municipal Hospital & Clinics, candidates must possess a range of essential skills and qualifications. A current Certified Nursing Assistant Certificate, LPN License, or EMT License is required, alongside maintaining all relevant certifications, including BLS certification. Candidates should demonstrate the ability to read, write, and perform basic math, along with a foundational clinical knowledge base that enables them to deliver quality care effectively.
Strong customer service skills, complemented by organizational and team-building abilities, are crucial for collaborating with colleagues and ensuring seamless interdepartmental communication. Familiarity with medical terminology enhances the PSS's capability to respond appropriately to patient needs. While less than a high school diploma is acceptable, one to two years of healthcare experience is preferred, fostering a solid understanding of the healthcare environment and the nuances involved in patient support.
Knowledge and skills required for the position are:
Less than a high school diploma; ability to read
write
and do basic math
Must have current Certified Nursing Assistant Certificate
LPN License or EMT License
-Must maintain all licenses/ certificates
-Must obtain/ maintain BLS Certification
-Must meet all continuing education requirements as mandated by your respective governing board
-Must have clinical knowledge necessary to competently perform quality care and duties
including medical terminology skills
customer service skills
organizational skills
team-building skills and interdepartmental communication skills
-Must meet all required certifications and training as directed by GMHC
One to two years healthcare experience preferred
Join us!
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
Post-offer, pre-employment fit-for-duty assessment required, as well as Influenza vaccination.
$15.9-23.9 hourly 4d ago
Service Billing to Financials Support Specialist
NISC
Support associate job in Cedar Rapids, IA
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
This position supports the integration between our Service module to our Financials modules. This team member will work with Members supporting and troubleshooting in the areas of integration and balancing. This position will also work closely with the Member and our software engineers to support, troubleshoot, research, and resolve issues within the software product.
Essential Functions:
Provides superior customer support to internal and external customers in all encounters.
Assists customers in all aspects of application support including problem solving, training, and on-going support.
Prepares cases and follow-up to resolution.
Performs research of basic application problems, resolves issues for Member/Customers who are using the application, and recommends changes or enhancements as directed.
Facilitate and follow up with Member/Customers on basic requests and procedures.
Assists with mass communications to Member/Customers.
Assists with software release process.
Utilize all support tools as directed.
Convey customer feedback to product development staff as appropriate.
Perform on-site training or deliver remote application training to Member/Customers via Web Tools.
Provides after hours support.
May develop and deliver training to coworkers as assigned.
May prepare materials and deliver National IT Learning Center classes.
May prepare materials and deliver Member Information Conference (MIC) sessions.
May be called upon to assist in other support areas.
May be called upon to participate on design teams regarding application enhancements.
May be called upon to participate in testing of new product development or enhancements.
May be required to travel to customer sites.
Other duties as assigned.
Desired Job Experience:
Must possess a strong understanding of accounting principles.
Generally, requires 1-5 years of product usage or support experience either at NISC or similar related experience.
Basic knowledge of NISC's products' features and functionality.
Basic knowledge of other integrated industry applications and services.
Basic knowledge of Project Management processes and theory.
Basic knowledge of Service Level Management (SLM) best practices.
Basic knowledge of the Energy and/or Communications industry.
Familiarity with other integrated applications and services.
Excellent verbal and written interpersonal and communication skills.
Excellent presentation and training skills.
Excellent telephone etiquette and an ability to deal effectively with Member/Customers.
Excellent research and problem-solving skills with strong attention to detail.
Strong PC skills.
Ability to effectively lead, influence, and teach others.
Ability to organize and prioritize.
Ability to interact in a positive manner with internal and external contacts.
Ability to work independently, as well as in a team environment
Ability to travel as often as necessary to meet the goals and objectives of the position.
Commitment to NISC's Statement of Shared Values.
Desired Education:
Bachelor's degree in a business-related field preferred, or equivalent experience.
Successful applicants must possess a strong knowledge of accounting principles.
Minimum Physical Requirements:
The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer:
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
$30k-49k yearly est. Auto-Apply 23h ago
Services Support Specialist
Orchard Place
Support associate job in Des Moines, IA
Why Orchard Place? At Orchard Place, we are dedicated to building a brighter future for children and families through compassionate care, early intervention, and community integration. Join our team and be part of a mission-driven organization that values inclusion, and continuous improvement. Job Title: Services Support Specialist Pay for this position is posted at: $21.00 hourly Position Overview: The Services Support Specialist provides essential support for the professional development and community development for the Child Care Resources & Referral (CCR&R) Region 4. This role ensures that training and community outreach efforts are coordinated effectively and delivered with a Trauma-Informed Care, strengths-based, and multi-occurring perspective. Key Responsibilities:
Participate in statewide Iowa CCR&R system-building activities.
Collaborate with the Professional Development Specialist to maintain CCR&R training and trainer approval systems and statewide training policies.
Respond to requests for information or assistance at the state level as directed.
Demostrate working knowledge of Iowa's training registry, I-Power.
Coordinate and monitor training logistics:
Ensure professional development policies are followed.
Assist with developing regional professional development plans for HHS-funded core series trainings and other professional development offerings.
Support professional development activities including scheduling, attending, monitoring events, documenting attendance, and follow-up communication.
Plan and attend regional professional development planning meetings.
Schedule and facilitate trainings, which may occur outside normal business hours. Secure training locations, prepare audiovisual equipment, handouts, and attendance records.
Provide technical assistance to child care providers in accessing I-Power.
Develop tools to increase the number of available child care slots in the region, particularly underserved areas.
Engage with community members to identify child care needs and available resources.
Participate in community and stakeholder meetings to address child care access and impact.
Support statewide meetings with HHS and CCR&R staff regarding provider recruitment and child care needs.
Maintain data on child care recruitment and business outreach; assist with reporting.
Prepare and distribute outreach materials for businesses, communities and events.
Partner with consultants to coordinate and host peer-to-peer provider events.
Complete required documentation.
Qualifications:
Bachelor's degree in Early Childhood or Elementary Education with an Early Childhood Endorsement and formal education in adult learning OR two years of experience delivering successful adult education.
Experience in early care and education programs preferred.
Strong computer skills, including database management and Excel proficiency.
Valid driver's license and driving record that meets agency guidelines.
What are some of the things our current staff enjoy while working here?
Enjoy a competitive benefit and time off package.
Make a significant impact on and provide valuable input in promoting quality childcare in Iowa.
Work with a supportive team to provide the best resources and support to our clients.
Receive professional development and training opportunities.
Criminal and abuse registry checks completed as required by Orchard Place's licensing and accreditation standards.
$21 hourly 48d ago
Location Support Specialist
Ag State 4.7
Support associate job in Aurelia, IA
AgState is currently seeking a Location Support Specialist! Are you a hard worker with a desire to grow and learn in your career? Join our team today!
We are seeking a motivated individual who will be responsible, under the direction of the Location Leader, for agronomy and grain operations. This position as a Location Support Specialist may include helping with outside operations, weighing and unloading/loading trucks, helping with loading trains, supporting our chemical and fertilizer areas, scale operations, customer interaction, answering phones, and so much more. At AgState, you will find a team atmosphere committed to safety and excellence and a stable career that offers the following outstanding benefits!
· AgState offers a generous benefits package including 401K Match or Defined Benefit (Pension) Retirement Plan
· Medical
· Dental
· Vision
· Life Insurance
· Salary Continuation
· Long Term Disability
· Supplemental Insurance
· Career Growth and Development Opportunities
· Employee Assistance Program (EAP)
· Education Assistance
· Employee discounts and local discounts
· Paid Holidays
· Clothing Allowance
· Generous Paid Time off Accrual
ESSENTIAL DUTIES of a LOCATION SUPPORT SPECIALIST:
· Assist in receiving, drying, blending, and loading grain as needed.
· Weigh incoming and outgoing loads at scale, record grades, input scale tickets, and file tickets.
· Office duties as assigned. (Cleaning, Fuel orders, Feed Orders, etc.)
· Assist with rail shuttle loading and rail billing.
· Support aspects of Agronomy Operations.
· Support managing ag chemicals and fertilizer while learning chemical rates, uses, and restrictions.
· Work in a safe & efficient manner.
· Support all functions of Grain and Agronomy operations.
· Perform housekeeping and daily checks as required.
· Always utilize good customer service skills, when servicing and greeting customers, and when collaborating with co-workers and other departments within the company.
· Respond to customer inquiries at the counter and over the phone.
· Work overtime and seasonal hours as required.
· Assist at other locations as needed.
You Have:
· Valid state motor vehicle operator's license.
· Good computer skills
· One year of related experience and/or education preferred, but not required.
**Our values ~ RISE: Respect- ~ Integrity ~ Safety ~ Excellence **
Equal Opportunity Employer - we work hard to embrace diversity and inclusion and encourage employees at AgState to bring authenticity to work every day.
APPLY NOW! To submit your application or to view our other openings within the company visit us online at *************** Contact Human Resources for an Internal Application.
$30k-36k yearly est. Auto-Apply 50d ago
Support Services Specialist - Care Coordination Division - 100%
Uiowa
Support associate job in Iowa City, IA
The University of Iowa Healthcare University is seeking a Support Services Specialist to provide prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and problem solving skills, a general knowledge of hospital and prescription billing practices, and excellent customer services skills. This role will support clinics for the Downtown and MCU campuses but is located onsite at university.
Position Responsibilities
Develops and implements plan of care, responsive to patient/family concerns, health care status, available resources, and age‑specific problems.
Conducts daily triaging of program referrals.
Performs social work financial assessments with patient and/or family involvement.
Develops benefit assistance plan with patient and/or family that reflects identified problems and incorporates age‑related issues.
Adjusts the plan specific to age- and diagnosis-related issues.
Helps patient/family identify their financial resources and provides benefit assistance services responsive to identified problems.
Demonstrates knowledge of entitlement and categorical programs resources for age‑ and diagnosis‑related issues.
Provides and interprets information to patients and families regarding resources and application procedures.
Communicates with resources and company programs regarding patient status and progress.
Demonstrates respect for all members of the University community while performing duties and in response to administrators, supervisors, coworkers, and customers.
Represents the interests of the University and of Care Coordination Division leadership in the use of resources to meet service and productivity demands within unit goals and budgets, strives to promote continual process and quality improvement.
Develops working relationship with patient and/or family (e.g., engagement, collaboration, advocacy, problem solving, etc.)
Communication with patient, pharmacist and/or provider to gather relevant demographic information, shipping and contact preferences.
Provision of appropriate enrollment and contact information.
Provides highest customer service experience for patients and providers.
Provides information to team members regarding benefit goals and patient status and progress.
Acts as resource for team (e.g., participates in team meetings, etc.)
Fosters staff individual accountability for continuous improvement in performance
Understand the importance of effective business communication and maintaining professionalism in difficult situations.
Participate in orientation of pharmacy technicians, pharmacists, pharmacy residents and others within the department on pharmacy practices.
Provide assistance with the resolution of shipment/delivery issues.
Communicate with providers, payors, patients, co-workers, supervisors and departments to resolve complex issues.
Provide assistance to patients with billing and claim resolution issues
Provide documentation of all activities as required by accrediting agencies, payers and/or administration, including:
Workload statistics (enrolled/active patients, mail outs, etc)
Phone statistics
Completes documentation and statistical reports within established time frames
Documents relevant information in concise and clear manner.
Assists with evaluation and implementation of new policy and procedures
Participate in piloting new workflows/procedures
Assist with preparing training and orientation materials for new procedures
Assist with training and orientation of staff to new procedures
Assist with specialty pharmacy service equipment modifications, reorganization, and additions to implement new policy and procedure
Complete and maintain compliance with all competencies and educational requirements.
Incorporates feedback into performance.
Demonstrates commitment to professional growth and development by developing mechanisms to evaluate practice.
Identifies and pursues opportunities for professional development.
Maintains required skills in mandatory competencies.
Seeks opportunities to enhance professional knowledge, skills, and abilities as they related to current position and/or to prepare for potential future roles and overall career development.
Percent of Time: 100%
Schedule: Monday-Friday, 8-hour shifts between 8:00 AM to 4:30 PM
Benefits Highlights:
Regular salaried position located in Iowa City, Iowa
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
For more information about Why Iowa?, click here
Education Requirements:
Completion of a Bachelor's degree or equivalent combination of education and experience.
Experience Requirements:
Previous experience (typically 6-12 months) in of clinical social work or pharmacy-related experience
Must be certified, or qualify to be certified, as a Pharmacy Support Person by the Iowa Pharmacy Board to perform nontechnical pharmacy duties assigned by the pharmacist
Experience and proficiency with computer software applications (i.e. Microsoft Office Suite - Word, Excel, Outlook, PowerPoint) or comparable programs.
Strong attention to detail and proven ability to gather and analyze data and keep accurate records.
Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow.
Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations.
Demonstrate effective problem-solving abilities and meets challenges with resourcefulness.
Familiarity with medical terminology.
Desired Qualifications
Care coordination experience or case management skills in a health care setting as part of an interdisciplinary team including experience utilizing an electronic medical record to assist with management of non-adherence, post-care follow-up and referrals to appropriate resources
Experience working in a complex hospital system
Experience working in a collaborative team environment
Related experience in Medicaid/TXIX programs, and patient medication assistance
Experience with identifying and navigating financial resources, including insurance coverage options, changes related to the federal and state health programs.
Experience in a fast paced, high volume work environment
Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable.
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
• Resume
• Cover Letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact ***********************
Additional Information Compensation Contact Information
$30k-49k yearly est. Easy Apply 46d ago
Seasonal Operations Support
Nutrien Ltd.
Support associate job in Moravia, IA
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.
Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.
What You'll Do:
$26k-38k yearly est. 3d ago
Support Coordinator - Full-Time
American Baptist Homes of The Midwest 3.9
Support associate job in Chariton, IA
Start a rewarding career where your compassion truly matters. Join Crest Services as a Direct Support Professional (DSP) and make a difference in the lives of individuals with developmental disabilities, mental health conditions, and traumatic brain injuries.
Were a faith-based, nonprofit organization founded in 1974, proudly supporting individuals in group home settings across Minnesota and Iowa.
Why Join Us?
People First: Develop meaningful relationships with residents and staff members
Competitive Pay: $17.00/hr + credit for experience Flexible Schedule: This is a part-time position working 2 PM to 9 PM on Saturdays and Sundays.Supportive Team: We value our caregivers as much as our clients Quick Hiring: Apply today and hear back within 48 hours
What Youll Do:
Support residents with daily living activities: bathing, dressing, meal prep, etc.
Maintain a safe, clean, and respectful living environment
Monitor and report changes in behavior or health
Help with transportation to appointments or activities
Collaborate with healthcare staff and team members to deliver holistic care
What You Need to Bring:
Age 21 or older
Valid drivers license and insurance
Ability to understand, read, write, and speak English
Experience in a medical, caregiving, or healthcare setting preferred, but not required
Dependable, detail-oriented, and compassionate mindset
To apply, please complete the required questionnaire. We accept applications on a rolling basis.
We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.
We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.
Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the positions essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.
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$17 hourly 7d ago
PC Technician
Teksystems 4.4
Support associate job in Mason City, IA
Phases: * Inventory & Assessment: The objective for the inventory & assessment phase is to document all hardware and peripherals so the environment can be assessed and remediated to prepare for Epic Go-Live. The inventory team leaders have an ongoing commitment to manage the inventory schedule to optimize productivity while minimizing any business or end user disruption.
o Technicians will be responsible for finding and documenting devices in inventory system.
o Technicians will provide an individual daily report to project leads as a back up to daily activity reported online.
o Technicians will be subject to both the hospitals and ambulatory sites for our all Inventory and Assessment activities.
o Schedules will be less structured at the end of the phase as undiscovered devices will be harder to identify and scattered across their footprint.
* Deployment: The objective for the Deployment phase is to install and deploy the newly acquired hardware and peripherals in preparation for Technical Dress Rehearsal (TDR) and Epic Go Live.
o Scheduling activities are coordinated by the Team Leads
o Image, Deploy and Install all devices on the daily pick lists.
o Unbox equipment, breakdown the packaging materials and dispose of refuse.
o Technicians provide an individual daily report to their team leads.
* Technical Dress Rehearsal: TDR phase has two objectives; ensuring the site has capable devices for all Epic required workflows and all capable devices to be tested for all documented functions.
o The team will be going around to each department/location and testing every device that will be running EPIC to ensure that the device is EPIC ready.
o They will be following scripts that provide step by step instructions for testing that particular device for that particular location/department's needs.
o Attention to detail is key as the team will need to mark items that aren't working as a fail.
o Marking a device as a fail isn't a bad thing during this phase as it will allow EPIC to identify those items and adjust during this phase to ensure success during Go-Live.
* Go Live Support: Go live support offers last minute deployment, testing, configuration or routing to sites and devices prior to Epic software cut over and production usage. In addition to activities immediately prior to 'go-live', this team is a surge support function for sites once on the software. This team takes direction from the command center and can be rapidly mobilized for onsite device troubleshooting and installation or reconfiguration.
o This activity is more fluid and as such scheduling offers some unique challenges. The demand dictates the total duration and necessity for 24-hour coverage. Shifts need to be determined per site and then over time after go-live, the need for support tapers.
o Our team will be providing pre and post Go-Live support.
* Pre-Go-Live support can consist of any post TDR deployments and clean up. Post Go-Live support will consist of our team providing support for tickets that were open for issues users/departments are having now that EPIC is in the live environment.
o During Post Go-Live support our team will move to a 24x7 model. During this time, we could have team members that are moved to shifts on the weekends including 2nd and 3rd shift to provide the appropriate level of support. The team will be notified of schedule changes prior to them happening.
Candidate should have basic computer understanding and troubleshooting skills, customer service skills as they will be interacting not only with IT staff but the doctors, nurses and will be in close proximity as patients as patient rooms will need to be visited.
This project may require travel in between sites. If they do travel between sites, the TEKsystems travel policy will be followed for any travel reimbursement.
*Skills*
Customer service, deployment, troubleshooting, hardware/software
*Top Skills Details*
Customer service,deployment,troubleshooting,hardware/software
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract position based out of Mason City, IA.
*Pay and Benefits*The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Mason City,IA.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$23-23 hourly 2d ago
Information Technology Support Engineer
Teceze
Support associate job in Marshalltown, IA
Job Description: IT Support Engineer
Contract: 3 Years
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
$55k-79k yearly est. 4d ago
Client Support Associate
FOQ
Support associate job in Iowa City, IA
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client SupportAssociate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
$30k-54k yearly est. Auto-Apply 60d+ ago
Managed IT Services Senior Associate, Tier 2
RSM 4.4
Support associate job in Cedar Rapids, IA
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Responsibilities:
* Provide phone and email technical support for end-users to resolve any hardware or software issues
* Technicians will be in a phone queue answering calls from clients during peak hours
* Support and troubleshoot workstations, servers and network related issues
* Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients
* Monitor and troubleshoot client backups
* Escalate client issues through the proper channels
* Manage cases according to defined case impact and priority
* Maintain client security standards and confidentiality of information
* Clearly document support issues and all resolution steps in RSM's ticketing system
* Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption
* Update cases and communicate with clients as required until issue is closed
Required Qualifications:
* 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role.
Preferred Qualifications:
* Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment
* Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required
* Bachelor's degree (BA/BS) from an accredited 4-year school is a plus
* Experience with Office 365 Administration and associated workloads including Email and SharePoint
* Fundamental understanding of TCP/IP Networking
* Experience with firewalls, such as Cisco, SonicWALL and Meraki
* Experience with VMWare ESX hosts and vSphere Client for administration
* Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration.
* Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN
* Experience with Apple Hardware and MAC OS X
* Experience with enterprise mobile devices
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $67,000 - $126,500
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.