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  • Information Technology Professional (IT Support) (Jacksonville)

    Us Navy 4.0company rating

    Support associate job in Jacksonville Beach, FL

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $47k-70k yearly est. 1d ago
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  • Delivery Support Representative

    Diakon Logistics 3.9company rating

    Support associate job in Jacksonville, FL

    Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Delivery Support Representatives (DSR's) will report to the Delivery Manager. The DSR helps track the progress of deliveries and installations of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers. With the leadership and support of the Delivery Manager, they build capabilities within their teams to execute the overall Company's strategy and achieve results for their department today and tomorrow. They work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the Company's vision. Responsibilities and Duties: Provides administrative support for a 5-day a week delivery and installation operation. Consistent and immediate communication of operational challenges and customer escalations while executing resolutions timely. Answers a high volume of calls, screens calls, schedules appointments. Heavy customer service. Routing via Dispatch Track. Route monitoring and communicating with delivery teams to ensure a high level of service to our customers. Accurate recording of daily activity, client billing, delivery contractor settlements. Assist with compliance and fleet tracking reporting and metrics. Determine priorities and multi-tasks. Maintains historical records by tracking information. Contributes to team effort by accomplishing related tasks as needed. Skills/Requirements: Bilingual with Spanish highly preferred. Ready to make a difference. Excellent computer skills with experience using Excel and MS Office applications. Data Entry Skills, Thoroughness, Organization, Attention to Detail Effective communication skills with awareness of relationship building skills. Excellent written and verbal communication skills. Dependable, with a strong focus in customer service and time management. Bachelors' Degree and 4-6 years in the logistics/supply chain field preferred. Able to stand and/or walk for long periods of time. Schedule: Monday, Tuesday, Thursday - Saturday; 9:00 AM to 5:30 PM. This is an in-office position. Hourly Rate: $17 - $19/hour, DOE, plus bonus potential. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
    $17-19 hourly 60d+ ago
  • PT Support Associate

    Tory Burch 4.9company rating

    Support associate job in Jacksonville, FL

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Billing Customer Support Associate

    H2 Health

    Support associate job in Jacksonville, FL

    Billing Customer Support Associate | Full-time | Jacksonville, FL H2 Health is seeking a Billing Customer Support Representative to support both internal teams and patients with medical billing questions and patient account updates. This role plays a key part in ensuring accurate billing, clear communication, and a positive patient financial experience across our outpatient healthcare operations. The Billing Customer Support Representative serves as the primary point of contact for internal billing inquiries and external patient billing questions. This role is responsible for maintaining accurate patient accounts, resolving billing issues, and providing clear, compassionate support related to medical billing statements, insurance, and payments. Internal Billing Support Serve as the main internal resource for billing-related questions from clinical, administrative, and operational teams Update and maintain patient accounts, including demographics, insurance information, corrections, and adjustments Research and resolve billing discrepancies, posting errors, and account inconsistencies Partner with billing, coding, and collections teams to ensure timely and accurate account resolution Document account activity and resolutions in medical billing systems in accordance with company policies Identify recurring billing issues and communicate trends or improvement opportunities to leadership Patient Billing Support Serve as the primary contact for patient questions regarding medical billing statements, charges, payments, and balances Clearly explain insurance processing, billing details, and patient financial responsibility Assist patients with payment options and payment plans based on company guidelines Escalate complex or sensitive billing concerns to appropriate internal teams Ensure all patient interactions meet customer service, compliance, and privacy standards Requirements High school diploma or equivalent 1-3 years of experience in medical billing, patient accounts, or healthcare customer service Working knowledge of medical billing statements, insurance terminology, and patient responsibility Strong verbal and written communication skills High attention to detail with strong problem-solving skills Ability to manage multiple inquiries in a fast-paced environment Experience with EHR or medical billing systems (Raintree EMR a plus) Familiarity with CPT, ICD-10, and insurance claim processes Experience supporting both internal teams and external patients Skills & Competencies Customer-focused and patient-centered approach Detail-oriented and analytical Professional, empathetic communication style Strong organizational and time-management skills Ability to work independently and collaboratively Benefits Why H2 Health? We're more than a workplace, we're a community. Competitive pay Full benefits: medical, dental, vision, and 401(k) with match PTO, paid holidays, and company-paid life insurance Growth opportunities in healthcare administration and operations Work-life balance with flexible scheduling options Supportive, clinician-led team culture Additional perks: parental leave, employee rewards, discounts, and recognition programs Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility. H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
    $24k-35k yearly est. Auto-Apply 34d ago
  • Tier II Service Desk Specialist (Part-Time)

    Cb 4.2company rating

    Support associate job in Jacksonville, FL

    Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Makpar has an exciting opportunity for an Tier II Service Desk Specialist (Part-Time) to join our growing team. Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call “The Makpar Way,” we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. We are seeking a Tier II Service Desk Specialist for a (Part-Time) position. Position: Tier II Service Desk Specialist Position Type: Part-Time-Onsite The Position: Tier II Service Desk Specialist provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Key Responsibilities Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals. Diagnose and resolve hardware and software issues in a timely manner. Install, configure, and maintain operating systems, applications, and security tools. Assist with onboarding and offboarding of employees, including device setup and account provisioning. Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system Collaborate with IT team members to escalate complex issues and implement solutions. Ensure compliance with organizational IT policies and security standards. Support remote users and troubleshoot connectivity issues via VPN or remote tools. Required Qualifications Education & Experience Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience). 6 months to 1 year of desktop support or IT helpdesk experience. Proficiency in Windows and mac OS environments. Knowledge of Active Directory, Office 365, and basic networking concepts. Familiarity with imaging tools and remote support software. Familiarity with ticketing systems such as ServiceNow and Remedy. Strong communication, customer service, and problem-solving abilities. Must adhere to federal government IT security standards. Work Environment: Onsite or hybrid; may require occasional travel to regional offices. Ability to lift and move computer equipment (up to 50 lbs.). Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain. Preferred Qualifications (Optional) CompTIA A+ Microsoft Certified Modern Desktop Administrator Associate ITIL Foundation If you are interested in this position, please send me a copy of your latest resume at *********************. Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not the right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you! Availability to start a new job Best Rates Contact # Please don't hesitate to contact me for any questions you may have. All employment is decided based on qualifications, merit, and business need. Regards, Bob Hafiz | Technical Recruiter Representing Makpar Phone: ************ Ext.No.530 Direct:************ Makpar Corporation 8a/WOSB/EDWOSB ************** ISO 9001:2015 ISO 20000-1:2018 ISO 27001:2013 CMMI-DEV ML3 and CMMI-SVC ML3 Winner of SBA 2019 Subcontractor of the Year Award, Region 3 Makpar is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Compensation: $24.00 - $25.00 per hour
    $24-25 hourly Auto-Apply 6d ago
  • Tier II Service Desk Specialist (Part-Time)

    Makpar Corporation

    Support associate job in Jacksonville, FL

    Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. Our Mission: We solve complex problems for the Federal government to accelerate access to citizen services. When it comes to excellence, we deliver. Learn more about our employer brand at makpar.com/careers. The Position: The Desktop Support Technician provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Role Specific Duties: * Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals. * Diagnose and resolve hardware and software issues in a timely manner. * Install, configure, and maintain operating systems, applications, and security tools. * Assist with onboarding and offboarding of employees, including device setup and account provisioning. * Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system * Collaborate with IT team members to escalate complex issues and implement solutions. * Ensure compliance with organizational IT policies and security standards. * Support remote users and troubleshoot connectivity issues via VPN or remote tools. Required Qualifications: * Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience). * 6 months to 1 year of desktop support or IT helpdesk experience. * Proficiency in Windows and mac OS environments. * Knowledge of Active Directory, Office 365, and basic networking concepts. * Familiarity with imaging tools and remote support software. * Familiarity with ticketing systems such as ServiceNow and Remedy. * Strong communication, customer service, and problem-solving abilities. * Must adhere to federal government IT security standards. * Work Environment: Onsite or hybrid; may require occasional travel to regional offices. * Ability to lift and move computer equipment (up to 50 lbs.). * Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain. Preferred Certifications (at least 1): * CompTIA A+ * Microsoft Certified Modern Desktop Administrator Associate * ITIL Foundation $22 - $25 an hour Benefits: At Makpar Corporation we understand that we all need to balance work and life - that is why we have a great benefits package, excellent training and career development opportunities, flexible work schedules along with a generous compensation package. At Makpar, we believe in keeping our employees happy, healthy and engaged. We pride ourselves in providing outstanding benefits, creating environments where employees are encouraged to be themselves, collaborate, and be inquisitive in order to achieve goals. Start your career today and be a part of something meaningful! Makpar is an Equal Opportunity Employer. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $22-25 hourly 36d ago
  • Tier II Service Desk Specialist (Part-Time)

    Makpar

    Support associate job in Jacksonville, FL

    Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call “The Makpar Way,” we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. Our Mission: We solve complex problems for the Federal government to accelerate access to citizen services. When it comes to excellence, we deliver. Learn more about our employer brand at makpar.com/careers. The Position: The Desktop Support Technician provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Role Specific Duties: Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals. Diagnose and resolve hardware and software issues in a timely manner. Install, configure, and maintain operating systems, applications, and security tools. Assist with onboarding and offboarding of employees, including device setup and account provisioning. Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system Collaborate with IT team members to escalate complex issues and implement solutions. Ensure compliance with organizational IT policies and security standards. Support remote users and troubleshoot connectivity issues via VPN or remote tools. Required Qualifications: Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience). 6 months to 1 year of desktop support or IT helpdesk experience. Proficiency in Windows and mac OS environments. Knowledge of Active Directory, Office 365, and basic networking concepts. Familiarity with imaging tools and remote support software. Familiarity with ticketing systems such as ServiceNow and Remedy. Strong communication, customer service, and problem-solving abilities. Must adhere to federal government IT security standards. Work Environment: Onsite or hybrid; may require occasional travel to regional offices. Ability to lift and move computer equipment (up to 50 lbs.). Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain. Preferred Certifications (at least 1): CompTIA A+ Microsoft Certified Modern Desktop Administrator Associate ITIL Foundation Benefits: At Makpar Corporation we understand that we all need to balance work and life - that is why we have a great benefits package, excellent training and career development opportunities, flexible work schedules along with a generous compensation package. At Makpar, we believe in keeping our employees happy, healthy and engaged. We pride ourselves in providing outstanding benefits, creating environments where employees are encouraged to be themselves, collaborate, and be inquisitive in order to achieve goals. Start your career today and be a part of something meaningful! Makpar is an Equal Opportunity Employer.
    $36k-51k yearly est. Auto-Apply 36d ago
  • Installation Specialist

    Fastsigns 4.1company rating

    Support associate job in Jacksonville, FL

    Benefits: 401(k) matching Bonus based on performance Dental insurance Opportunity for advancement Paid time off Vision insurance Are you a problem-solver who can think on your feet? Do you like working with your hands and putting things together? If so, then a career at FASTSIGNS may be for you. As an Installer, you'll play an important role in getting the finished sign or graphic in place so everyone can see it - in the ground, on a wall, on a vehicle or hanging from a ceiling. You'll use a variety of tools to assemble, erect and hang items, both inside and out. Fear of heights is not in your vocabulary. In fact, most of your days will be spent moving, lifting and building for a wide variety of sign installations. FASTSIGNS is a well-known and respected global brand. We help businesses and organizations visually communicate. Virtually every business in every industry needs and uses signs, so you will get to see your work around town. You'll be in a fast-paced environment with a collaborative and supportive team. Every day is challenging and different, and you'll have the opportunity to continue to hone your skills by accessing a wide range of hands-on, in-person and online training programs. When you work at an independently owned and operated FASTSIGNS location, you are working for a local business, typically with Monday through Friday business hours. Are you ready to bring your mechanical and construction skills on board and join an established brand? Job Summary: Installing signs, banners, and other displays Inspecting sign installation equipment Climbing ladders and scaffolding Working with hand tools and power tools Measuring and cutting materials Following blueprints or instructions from a supervisor To install signs according to specifications and within deadlines. To maintain a high level of quality control when installing signs. To liaise with clients and sign manufacturers to ensure smooth sign installation processes. To troubleshoot any problems that may arise during sign installation processes. To keep up to date with industry best practices and developments in sign installation techniques. Install interior and exterior signage per design drawings Must have possession of a valid driver's license, insurance card, and vehicle registration Should have a valid driver's license and be able to drive a commercial vehicle Must have basic computer skills in Word, Excel, and Outlook Must have emails, voicemail, and fax services Must be able to lift 50lbs Must be able to climb stairs and scaffold Must be able to drive a four wheel drive vehicle with trailer up to 3,000lbs Should be able to operate a forklift Compensation: $15.00 - $25.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $15-25 hourly Auto-Apply 60d+ ago
  • Contract Support Specialist

    England-Thims & Miller 4.1company rating

    Support associate job in Jacksonville, FL

    The Contract Support Specialist has the primary responsibility for processing all interim payments, payment adjustments, contract modifications and time adjustments to the contractor on publicly funded construction contracts. In addition, certification of the final payment amount to the contractor is required along with tracking and determining acceptability of all construction materials utilized on the project and ensuring proper supporting documentation is on file for all items of payment. Due to the high degree of responsibility required for this position, an increased level of attentiveness, punctuality, dependability, organization, and complex computer skills are required. In addition, general knowledge of construction terminology and contract language interpretation skills are required. RESPONSIBILITIES: CLIENT: Initiate, process, and finalize all monthly pay estimates to the contractor inclusive of all pay adjustments. Maintain all backup documentation in an organized fashion to support the amount paid on each monthly estimate including the final estimate. Maintain the official contract time tracking file inclusive of original contract time, additional days granted by contract modifications and any potential liquidated damages. Initiate authoring all contract modification documents inclusive of all required computer database entries required. Take primary responsibility to track original contract funding amounts, amounts paid to date, remaining funds available, overruns, underruns and identify and process additional funding needs. Provide support and assistance in calculating quantities and contract change amounts whether contract price based or based on actual time and materials utilized. Responsible for: Exercising independent judgment in planning work details and making technical decisions related to the office aspects of the project. Responsible for: Familiarity with the Department's Procedures covering the project related duties as stated above and proficient in the computer programs necessary to perform those duties. Ability to: Become proficient in Trimble Business Center - Heavy Construction Edition (HCE) or approved surface to surface comparison software and Engineering Menu. Proficiency is the knowledge and expertise to: Understand which surfaces are needed from the designer. Understand the survey data from the field. Prepare the survey data as needed for use in the software. Generate accurate earthwork quantities from the software. Materials tracking- Review sample result for conformance with contract documents and finalize samples status including creating comparison packages. Enter material samples and material certifications into the appropriate database and finalize as needed. Notify the project stakeholders of deficiencies and track the issue until proper resolution has been completed. Maintain the contractors grading system database and make timely entries as required. Maintain the Final As-Built Plans from beginning of the project until completion utilizing electric pdf markup methods including Bluebeam, Adobe, Acroplot, etc. Assembling Asphalt Lot packages Seeks Technology Integration and opportunities that can enhance the efficiency of the land development processes. Preparing the complete Final Estimate Package for submittal to the client Provide professional communication to the client, informing the team of all significant activities, decisions, reports, material issues, public concerns and other communications related to the project. Performs work under the general supervision of the Project Administrator and Sr. Project Engineer. ETM: Model and promote the ETM way. Conformance to company standard operating procedures Team role on assigned projects. Foster a collaborative and high-performance culture within each CEI project team. Assist project teams with problem solving to mitigate potential risks and challenges associated with construction projects. Provide guidance and mentorship for team members. Assist with goal development and review performance for subordinates. Lead by example be present and take ownership of the team. Identify key hires through referral or industry engagements. Establish and enforce quality control measures to ensure teams are meeting industry standards and client expectations. Managing and winning future work. Assist with plan reviews, proposals, presentations, and marketing. Represent ETM externally to clients, associations, and government agencies, acting as a trusted face and voice of ETM. Stay informed about industry trends, changes in regulations, and best practices. Participates in initiatives to ensure alignment with ETM's overall strategic goals and adapt to changing market dynamics within the public sector. Conformance with minimum safety standards - hardhat, vest, PPE, etc.: 100% compliance when on the project sites. KEY METRICS This is a client billable role. Attendance - Zero unauthorized absences. Every effort must be made to proactively inform your supervisor of any absence. Timely processing of monthly pay estimate in accordance with the client's timeline: 100% compliance Submittal of the Final Estimate Package in accordance with the clients' requirements: 100% compliance Pitch In / Assist others - do what is needed. Requirements EDUCATION / EXPERIENCE High school graduate or equivalent For personnel with Engineering, Engineering Technology, or Construction Management degrees: No prior experience is required. For personnel without Engineering, Engineering Technology, or Construction Management degrees: Four (4) years of CEI experience having performed/assisted in project related duties (i.e., Materials Acceptance and Certification (MAC) System input, progress, and final estimates, EEO compliance, processing Construction Contract changes, etc.); or Two (2) years of experience with 3D Modeling and CADD CERTIFICATIONS Required: CTQP Final Estimates Level II Desired: CTQP Level II (Asphalt / earthwork / concrete) CTQP - Drilled Shaft & Pile Driving ICS 100, 200, 700 ITS: (5) FDOT General Courses Managed Field Ethernet Switch Module Closed Circuit Television Camera Module Microwave Vehicle Detection System Module Road Weather Detection System Module Dynamic Message Sign Module TC3: Diamond Grinding and Grooving (TC3MN009-15-T1) Curing, Sawing and Joint Sealing (TC3CN032-16-T PCC Paving Inspection (TC3CN004-15-T1) PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and listen. The employee is frequently required to stand, walk; use hands and reach with hands and arms. The associate must be able to sit or stand for prolonged periods of time (up to 8 hours). Associates are occasionally required to sit and stoop. The associate must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is subject to both environmental conditions. Activities occur outside and inside. This job description is representative of typical responsibilities and is not intended to be a complete list of all duties or skills required for the job. It is subject to review and change at any time, with or without notice, in accordance with company needs. ETM is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $45k-72k yearly est. 60d+ ago
  • Tier II Service Desk Specialist (Part-Time)

    Iquasar LLC 4.2company rating

    Support associate job in Fleming Island, FL

    Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Makpar has an exciting opportunity for an Tier II Service Desk Specialist (Part-Time) to join our growing team. Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call The Makpar Way, we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. We are seeking a Tier II Service Desk Specialist for a (Part-Time) position. Position: Tier II Service Desk Specialist Position Type: Part-Time-Onsite The Position: Tier II Service Desk Specialist provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Key Responsibilities Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals. Diagnose and resolve hardware and software issues in a timely manner. Install, configure, and maintain operating systems, applications, and security tools. Assist with onboarding and offboarding of employees, including device setup and account provisioning. Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system Collaborate with IT team members to escalate complex issues and implement solutions. Ensure compliance with organizational IT policies and security standards. Support remote users and troubleshoot connectivity issues via VPN or remote tools. Required Qualifications Education & Experience Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience). 6 months to 1 year of desktop support or IT helpdesk experience. Proficiency in Windows and mac OS environments. Knowledge of Active Directory, Office 365, and basic networking concepts. Familiarity with imaging tools and remote support software. Familiarity with ticketing systems such as ServiceNow and Remedy. Strong communication, customer service, and problem-solving abilities. Must adhere to federal government IT security standards. Work Environment: Onsite or hybrid; may require occasional travel to regional offices. Ability to lift and move computer equipment (up to 50 lbs.). Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain. Preferred Qualifications (Optional) CompTIA A+ Microsoft Certified Modern Desktop Administrator Associate ITIL Foundation If you are interested in this position, please send me a copy of your latest resume at *********************. Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not the right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you! Availability to start a new job Best Rates Contact # Please dont hesitate to contact me for any questions you may have. All employment is decided based on qualifications, merit, and business need. Regards, Bob Hafiz | Technical Recruiter Representing Makpar Phone: ************ Ext.No.530 Direct:************ Makpar Corporation 8a/WOSB/EDWOSB ************** ISO 9001:2015 ISO 20000-1:2018 ISO 27001:2013 CMMI-DEV ML3 and CMMI-SVC ML3 Winner of SBA 2019 Subcontractor of the Year Award, Region 3 Makpar is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
    $42k-53k yearly est. Easy Apply 7d ago
  • Virtual Destination Support Specialist

    Destinytravel

    Support associate job in Jacksonville, FL

    As a Virtual Destination Support Specialist, you'll guide travelers through destination-specific information, documentation needs, itinerary updates, and general trip questions. Your goal is to help them feel prepared and confident. At Destiny Travel Agency USA, we deliver reliable, easy-to-understand guidance for every traveler. Key Responsibilities • Provide destination insights and travel requirement information. • Assist with itinerary questions and modifications. • Communicate consistently with clients throughout the planning process. • Verify details and follow up before and after travel. • Resolve issues with patience and professionalism. Benefits • Remote flexibility. • Travel industry tools, perks, and training. • Collaborative and uplifting team culture. • Opportunities to grow professionally. What We're Looking For • Excellent explanation and communication skills. • Customer service experience is a plus. • Well-organized and dependable. • Quick learner with digital systems. • Interest in travel and helping clients.
    $31k-52k yearly est. 13d ago
  • Tax Compliance Support Specialist

    Moneysolver

    Support associate job in Jacksonville, FL

    Job DescriptionDescription: This role also knows as Initial Review Specialist , requires an employee to be on the phone, contacting the IRS to collect federal & business debt information. You must have NO Debt with IRS or Open Issues in order to obtain a PTIN. This role is hybrid after 90 days with good performance and attendance record. Who We Are MoneySolver, also known as Tax Defense Network (TDN) is a national tax company that is dedicated to changing the lives of our clients by providing superior customer service and affordable tax debt solutions. Since 2007, our company has worked tirelessly to be one of the best in the tax debt services industry by ensuring our customers' best interests are always put first. If you're looking for an exciting career with great benefits and flexibility, consider joining the TDN/MoneySolver team. We are always on the lookout for compassionate, talented tax professionals who want to make a difference in other people's lives. Why Work Here Winner of Glassdoor best Place to Work 2021 Winner of Jacksonville Business Journal Best Places to Work 2021 Full range of benefits including medical, dental, vision, disability, PTO, etc. $1 employee dental coverage (bi-weekly) Free $20k life insurance benefit Free Employee Assistance Program 401(k) plan with match that vests immediately 4 weeks paid parental leave Discounted Annual Tax Preparation Requirements: ESSENTIAL DUTIES AND RESPONSIBILITIES: Contact IRS all day to obtain compliance checks for Federal & Business. Translate information into system in a timely manner for next department to obtain. Respond to any 2nd request that comes through other departments. Save Transcripts that come in from IRS. Multitask by putting lines on hold while on with IRS so you don't have any downtime. Perform other tasks as assigned. EDUCATION AND EXPERIENCE: Minimum education of High School Diploma or equivalent. Keyboard experience. SKILLS, KNOWLEDGE, AND ABILITIES: Must NOT have any debt with IRS or open issues to obtain a Preparer Tax Identification Number (PTIN). Compliant with filing all tax returns with the IRS. Proficiency with the MS Office Applications. PHYSICAL DEMANDS: Sitting at a desk and working on a computer for prolonged periods. Continuously requires close vision, talking, hearing, using hands and fingers, twisting, standing, walking, reaching, kneeling, bending, crouching and keyboarding. Occasionally requires lifting, carrying, pushing/pulling, reaching overhead and reaching at or below shoulder level. Frequent light work that includes moving objects up to 15 pounds. WORK ENVIRONMENT: Indoor office setting. Noise level usually quiet to moderate. Working in close proximity to others (not applicable to remote or work-from-home status) DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It in no way implies that these are the only functions to be performed by the incumbent. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All functions are subject to reasonable modification to accommodate individuals with disabilities. MoneySolver is an Equal Opportunity Employer.
    $31k-52k yearly est. 14d ago
  • Member Support Specialist (Mon-Fri 9am-6pm EST)

    Revive Health 4.3company rating

    Support associate job in Nocatee, FL

    About Us: Revive is a dynamic and innovative organization specializing in healthcare delivery and technology. We pride ourselves on delivering exceptional products/services and building strong, long-lasting relationships with our valued clients. The Member Support Specialist is responsible for answering incoming calls, emails, and chats from the Members and Care Coordinators. Also ensuring that members are navigated successfully through their healthcare and social determinant needs. Duties: * Responsible for demonstrating the highest skill levels regarding member service, data entry, problem-solving, and the ability to follow-up and follow through to assist members. * Responsible for learning all care plans and building a strong knowledge base to provide excellent customer care. * Help resolve member concerns pertaining to membership benefits, member portal support, and general inquiries. * Manage and resolve web support tickets and live chats from members. * Assist with member education and ensure that each member has access to the services needed. * Serve as a liaison between the member and other departments * Consistently exhibit behavior and communication skills that demonstrate Revive Health's commitment to superior member service, including quality, care, and concern with every internal and external customer. * Use, protect, and disclose members protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards * Perform outbound calls to members as needed or assigned * Perform additional duties as assigned Requirements * High school diploma or GED required * Two (2) or more years' of call center experience * Previous experience working with health insurance or in a health care environment * Computer literate with strong data entry skills * Customer service-oriented * Excellent verbal and written communication skills * Strong active listening skills * Impeccable telephone skills and telephone etiquette * Ability to maintain composure to a challenging situation * Excellent problem-solving skills * Organized, detail-oriented and task-oriented * Ability to multi-task and be flexible * Ability to work in a fast-paced, team-oriented environment * Self-motivated and team player * Ability to propose new, better solutions
    $31k-51k yearly est. 4d ago
  • Peer Support Specialist - Putnam

    Stewart-Marchman-Act Behavioral Healthcare

    Support associate job in Palatka, FL

    Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave (up to 25 days after 3 years of service) * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) Essential Job Functions: * As a member of a multidisciplinary team, provides case management and coaching to all clients in line with the required program model. * Participates in treatment team meetings as scheduled. * Tasks may include locating and coordinating services; implementing interventions; educating clients and the members of their networks; providing direct services in order to maximize community independence; building relationships; modeling behaviors; advocating for rights and preferences; transporting clients; going into clients' homes; building employability and vocational abilities; modeling and teaching ADL skills; promoting wellness behaviors; developing social skills; counseling and advising; building budgeting skills; organizing and coordinating special events, projects, social activities, and outings; and supporting clients so that their quality of life is maximized. * Completes documentation to maintain a permanent record of client activity according to established methods and procedures. * Collaborates with and assists other SMA staff in a supportive case management role including sharing case management duties, actively participating in staff meetings, leading groups, participating in trainings, and sharing resources and information. * Performs miscellaneous job-related duties as assigned. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: High school diploma or GED. Consumer of mental health services currently or in the past preferred, and certification as a Peer Recovery Specialist is preferred. Additional education and/or experience may be required per program requirements. Knowledge/Skills/and Abilities: * Must be knowledgeable and have experience with care of adults with severe and persistent mental illness as well as chemically dependent adults. * Skills and competence to establish supportive trusting relationships and maintain healthy boundaries and respect for client rights and personal preferences. * Knowledge of the characteristics and problems of adults with severe and persistent mental illnesses, and/or chemical dependence. * Knowledge of psychotropic medications and their side effects. * Ability to quickly assess situations and use sound judgment in defusing potentially risk situations. * Ability to identify services needed by clients during the rehabilitation process. * Ability to establish and maintain effective working relationships with other employees, medical and clinical professionals, and the general public. * Ability to prepare clear and concise client documentation/reports. * Ability to handle verbally and /or physically abusive and aggressive persons and utilize aggression control techniques to ensure the safety and well-being of the person, other persons, and employees on the team. * Ability to incorporate cultural and age appropriate care into all aspects of communication and service delivery. * Ability to communicate effectively both orally and in writing with other employees, program staff, persons receiving services, outside organizations, and others. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12 hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary. Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.
    $31k-53k yearly est. 28d ago
  • CONTRACT SUPPORT SPECIALIST II - 55004134

    State of Florida 4.3company rating

    Support associate job in East Palatka, FL

    Working Title: CONTRACT SUPPORT SPECIALIST II - 55004134 Pay Plan: Career Service 55004134 Salary: $58,601.08 - $75,836.69 Total Compensation Estimator Tool State of Florida Department of Transportation Job Posting Description 216 / Palatka Construction Open Competitive Career Service Contact Person: Ginger Wingate Contact Phone Number: ************ Contact Email Address: ****************************** Hiring Salary Range: $2,253.89 - $2,916.80/ Biweekly Range $58,601.08 - $75,836.69/ Annual Range Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration. Candidates must be United States (U.S.) citizens, or lawfully authorized alien workers, and must possess permanent work authorization for any U.S. employer. Visa sponsorship is not available. Our Mission The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state's economic competitiveness, prioritizes Florida's environment and natural resources, and preserves the quality of life and connectedness of the state's communities. Our Vision As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free. The Work You Will Do: Contract Support Specialist II Division of Construction Palatka Construction The Difference You Will Make: Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. How You Will Grow: FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training and instructor-led courses. Where You Will Work: District Two - Transportation Operations Palatka Construction 105 Yelvington Road East Palatka, FL 32131 Your Specific Responsibilities: Manage Palatka construction general assigned consultant contracts. Identify needs and provide consultant resources by coordinating with the staff and prioritizing needs. Perform related functions including budget management, contract administration, authorizing work orders approval of invoices, and procurement of new contracts. Provide Quality Assurance for the Construction Engineering Inspection (CEI) operations to ensure compliance with CEI contract documents, CEI grading, CEI Evaluations, Department procedures, and coordinating contract administration related activities between the Department and the Consultant CEI. Responsible for the coordination, development and management of CEI consultant work orders for the CEI contracts and responsible for reviewing and approving the CEI monthly invoices. Responsible for processing vendor invoices as required. Oversees processing and execution of all Contingency Supplemental Agreements and Field Supplemental Agreements on road and bridge construction projects in accordance with Construction Project Administration Manual (CPAM). Prepares encumbrance of fluids, completes additional required pages and/or forms, performs and final review of the complete package for accuracy, and prepares the package for final submission. Reviews the Ad-HOC Report System (Construction Dashboard) for change order and pay item discrepancies for Supplemental Agreements and Work Orders. Inputs required data into the Contract Change Tracking System (CCTS) In Site Manager as obtained from the CCTS forms to resolve the Discrepancy Reports, while also reviewing the reason codes for accuracy. Receives contract documents, supplemental agreements, and unilateral payment packages and checks for accuracy and completeness. Process these documents by coordinating with the District Legal Department and the District Construction Engineer. Inputs the particulars of each document into the appropriate database. Prepares record retention paperwork for disposal of documents at the appropriate time frames. Assists in preparing various monthly, quarterly and yearly reports for Department management. Oversees staff using the Electronic Document Management System (EDMS) to ensure that all documents are properly scanned, filed, attributed and distributed. This duty requires the incumbent to plan with and motivate employees to effectively utilize the system while maintaining current efficiencies. Assists with the resolution of payment issues that involve Work Program, the Central Office Comptroller, District Financial Services, District Utilities, District Materials, Central Office Local Fund Agreement Section, and District and Central Office Florida Highway Administration Coordinators. Maintains and monitors Encumbrance Status Reports. Coordinates with Work Program and Financial Services Offices for requesting funds authorizations as submitted by the Resident Offices for changes to construction contracts. Inputs and tracks encumbrance requests submitted to the Contract Funds Management System for authorization. Maintains, updates and monitors various construction databases for supplemental agreements and time extension codes. Produces reports from these databases. Activities contracts and in appropriate databases for use by Resident Offices. Evaluates the CEI scope of services for future CEI contracts and any CEI contract changes. This incudes assisting in the negotiation of Supplemental Agreement to Consultant CEI Contracts and preparing supplemental agreements, change orders, and contract amendments to cover unforeseen problems during construction of the projects. Track and/or participate on Technical Review Committees for construction projects in the District. The Successful Candidate will have the following required Knowledge, Skills, and Abilities: Knowledge of: * Knowledge of the documents used to establish Florida Department of Transportation (FDOT) construction contract changes and Consultant Engineering Inspection (CEI) contract changes. * Knowledge of the concepts, terminology, principles of road and bridge construction and maintenance. Skills in: * Skilled in the interpretation of FDOT "Standard Specifications" and "Roadway and Traffic Design Standards" * Skilled in the use of personal computers Windows, Word Processing, spreadsheets, email and web based system applications. Ability to: * Ability to effectively communicate (orally and in writing) with contractors, FDOT and CEI staff and the public. * Ability to work independently and effectively with little supervision. * Ability to supervise people * Ability to understand and apply applicable rules, regulations, policies and procedures relating to Equal Employment Opportunity/Disadvantaged Business Enterprise/On the Job Training programs. * Ability to utilize problem-solving techniques. * Ability to plan, organize, and coordinate work assignments. * Ability to establish and maintain effective working relationships with others. Licensure/Registration/Certification Requirements: * This position requires certification in Final Estimates Level I and Level II through the Construction Training Qualification Program (CTQP). Must obtain within six (6) months and maintain thereafter. Other Job-Related Requirements: * This position will be required to respond before, during and following emergency situations. Minimum Qualifications: * A high school diploma or its equivalent; 2 years experience in a related field can substitute for the high school diploma or equivalency. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Health insurance (over 90% employer paid) * $25,000 life insurance policy (100% employer paid) * Dental, vision and supplemental insurances * State of Florida retirement package * 10 paid holidays a year * Generous vacation and sick leave * Career advancement opportunities * Tuition waiver for public college courses * A variety of training opportunities * Employee Assistance Program (EAP) For additional benefit information available to State of Florida employees, visit: ************************************* SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office at ************** for assistance. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $58.6k-75.8k yearly Easy Apply 12d ago
  • IT SECURITY ASSOCIATE

    Global Channel Management

    Support associate job in Jacksonville, FL

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Job Description Uses security monitoring tools to review and investigate data security incidents and recommends appropriate corrective actions. • Handle Tier 1 level alerts in ArcSight/Splunk via the standard work processes and escalate to Tier 2 teams where applicable. • Correlate and analyze events using Splunk and ArcSight Security Information and Event Management (SIEM) tool to detect IT security incidents. • Independently follow detailed operational process and procedures to appropriately analyze, escalate, and assist in remediation of critical information security incidents. • Triage phishing emails and escalate potential real phishing email to Tier2 team. • Triage of SIRT and SOC email mailboxes and route sensitive alerts/questions to Tier2 team for immediate handling Qualifications Primary on call in rotation with other Cyber Threat Center Analysts to cover night and weekend escalation as needed - 10-7 PM ET (9-6 PM CT) shift • Junior Level resource looking to start a career in IT Information Security. • Must have a good foundational knowledge of Computer IT and Networking with 1-2 Years of professional IT experience or a bachelor's degree in computer related field. (Recent college grads with IT related degrees will also be considered.) • Skilled and proficient in problem solving, with an aptitude to learn new technologies. • Experience in Security aspects of multiple platforms, operating systems, software, communications and network protocols. • Strong interpersonal and team skills. Preferred Skills: • 1-2 years of information security related experience • 1-2 years' experience of one of the following: -Network operations or engineering or System administration on Unix, Linux, or Windows • 1-2 years' experience of network and host security technologies and products (such as Firewalls, Network IDS, scanners) Tools: ArcSight/Splunk (Not mandatory; Training will be provided if needed) Additional Information $25/hr 6 MONTHS
    $25 hourly 2d ago
  • Memory Support Specialist - PT - 1st shift

    Moosehaven Retirement Community

    Support associate job in Orange Park, FL

    Moosehaven is HIRING! Moosehaven is a private membership retirement community located on the banks of the St Johns River, in the heart of Orange Park, Florida. With a full range of programs and services, Moosehaven provides seniors 65 and older with a comfortable and secure retirement option. Residents enjoy the benefits of social interaction and support services within a residential community that has served members of the Loyal Order of Moose since 1922. If you are looking for a place to call "Home" then Moosehaven is the place for you. We are not just a nursing facility, we are family! Moosehaven is growing!! We are currently seeking a CNA/MedTech for our: - Part-time 8 hours per week - 1st shift, 6:00a - 2:30p schedule - Every other weekend - In our Memory Care Unit Moosehaven offers overnight and weekend shift differential along with the ability to pick up more shifts as needed. - Must have valid Med Tech Certification (online 6-hour course not accepted) - Must have a valid CNA license - Must have a valid CPR / BLS (online certifications not accepted)
    $31k-52k yearly est. 15d ago
  • PT Support Associate

    Tory Burch 4.9company rating

    Support associate job in Jacksonville, FL

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Occasional overnight travel may be required * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Billing Customer Support Associate

    H2 Health

    Support associate job in Jacksonville, FL

    Job Description Billing Customer Support Associate | Full-time | Jacksonville, FL H2 Health is seeking a Billing Customer Support Representative to support both internal teams and patients with medical billing questions and patient account updates. This role plays a key part in ensuring accurate billing, clear communication, and a positive patient financial experience across our outpatient healthcare operations. The Billing Customer Support Representative serves as the primary point of contact for internal billing inquiries and external patient billing questions. This role is responsible for maintaining accurate patient accounts, resolving billing issues, and providing clear, compassionate support related to medical billing statements, insurance, and payments. Internal Billing Support Serve as the main internal resource for billing-related questions from clinical, administrative, and operational teams Update and maintain patient accounts, including demographics, insurance information, corrections, and adjustments Research and resolve billing discrepancies, posting errors, and account inconsistencies Partner with billing, coding, and collections teams to ensure timely and accurate account resolution Document account activity and resolutions in medical billing systems in accordance with company policies Identify recurring billing issues and communicate trends or improvement opportunities to leadership Patient Billing Support Serve as the primary contact for patient questions regarding medical billing statements, charges, payments, and balances Clearly explain insurance processing, billing details, and patient financial responsibility Assist patients with payment options and payment plans based on company guidelines Escalate complex or sensitive billing concerns to appropriate internal teams Ensure all patient interactions meet customer service, compliance, and privacy standards Requirements High school diploma or equivalent 1-3 years of experience in medical billing, patient accounts, or healthcare customer service Working knowledge of medical billing statements, insurance terminology, and patient responsibility Strong verbal and written communication skills High attention to detail with strong problem-solving skills Ability to manage multiple inquiries in a fast-paced environment Experience with EHR or medical billing systems (Raintree EMR a plus) Familiarity with CPT, ICD-10, and insurance claim processes Experience supporting both internal teams and external patients Skills & Competencies Customer-focused and patient-centered approach Detail-oriented and analytical Professional, empathetic communication style Strong organizational and time-management skills Ability to work independently and collaboratively Benefits Why H2 Health? We're more than a workplace, we're a community. Competitive pay Full benefits: medical, dental, vision, and 401(k) with match PTO, paid holidays, and company-paid life insurance Growth opportunities in healthcare administration and operations Work-life balance with flexible scheduling options Supportive, clinician-led team culture Additional perks: parental leave, employee rewards, discounts, and recognition programs Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility. H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
    $24k-35k yearly est. 5d ago
  • IT Security Associate

    Global Channel Management

    Support associate job in Jacksonville, FL

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Job Description Uses security monitoring tools to review and investigate data security incidents and recommends appropriate corrective actions. • Handle Tier 1 level alerts in ArcSight/Splunk via the standard work processes and escalate to Tier 2 teams where applicable. • Correlate and analyze events using Splunk and ArcSight Security Information and Event Management (SIEM) tool to detect IT security incidents. • Independently follow detailed operational process and procedures to appropriately analyze, escalate, and assist in remediation of critical information security incidents. • Triage phishing emails and escalate potential real phishing email to Tier2 team. • Triage of SIRT and SOC email mailboxes and route sensitive alerts/questions to Tier2 team for immediate handling Qualifications Primary on call in rotation with other Cyber Threat Center Analysts to cover night and weekend escalation as needed - 10-7 PM ET (9-6 PM CT) shift • Junior Level resource looking to start a career in IT Information Security. • Must have a good foundational knowledge of Computer IT and Networking with 1-2 Years of professional IT experience or a bachelor's degree in computer related field. (Recent college grads with IT related degrees will also be considered.) • Skilled and proficient in problem solving, with an aptitude to learn new technologies. • Experience in Security aspects of multiple platforms, operating systems, software, communications and network protocols. • Strong interpersonal and team skills. Preferred Skills: • 1-2 years of information security related experience • 1-2 years' experience of one of the following: -Network operations or engineering or System administration on Unix, Linux, or Windows • 1-2 years' experience of network and host security technologies and products (such as Firewalls, Network IDS, scanners) Tools: ArcSight/Splunk (Not mandatory; Training will be provided if needed) Additional Information $25/hr 6 MONTHS
    $25 hourly 60d+ ago

Learn more about support associate jobs

How much does a support associate earn in Jacksonville, FL?

The average support associate in Jacksonville, FL earns between $22,000 and $65,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Jacksonville, FL

$38,000

What are the biggest employers of Support Associates in Jacksonville, FL?

The biggest employers of Support Associates in Jacksonville, FL are:
  1. Chico's FAS
  2. TEKsystems
  3. Tory Burch
  4. RH
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