Support Associate Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 12,156 Support Associate resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

See More Example Resumes

Five Key Resume Tips For Landing a Support Associate Job:

Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Customer Service, be sure to list it as a skill.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write a Support Associate Resume

Contact Information
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Support Associate CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
Make sure to only include your hard skills on your resume. In addition, include the most in-demand support associate skills. Below we have listed the top skills for a support associate : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes.
Top Skills for a Support Associate
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
How much work experience does the average support associate candidate have?
The average support associate resume contains 4.0 years of work experience.
Write your work experience section in a way that embraces your support associate skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from support associate resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
Support Associate

Candidate Info

Years In Workforce
Years As a Support Associate
High School Diploma
High School Diploma
  • Provided troubleshooting methods to properties experiencing difficulty with their external hardware devices and software.
  • Maintained passwords, data integrity and file system security for the desktop/laptop environment.
  • Create demonstrative exhibits using Photoshop, Sanction, and/or PowerPoint.
  • Communicate with process Technicians if parts have defects or a machine has stopped running.
  • Use of internet and Microsoft Office 2003 and XP.
Customer Support Associate

Candidate Info

Years In Workforce
Years As a Support Associate
Associate's Degree
Associate's Degree - Computer Science
  • Considered a part time position.
  • Navigated catalogs in a digital database and internet for products, description size, color, weight and additional information.
  • Provided customers with answers and resolved activation and technical issues with their Verizon phone products.
  • Created Powerpoint company informational videos.
  • Respond and resolve inbound customer s inquires and issues via telephone and email.
Support Associate

Candidate Info

Years In Workforce
Years As a Support Associate
Bachelor's Degree
Bachelor's Degree - Business/Commerce
  • Managed one to three employees in the Housewares department at Macy's.
  • Delegated and followed through on projects in a timely manner.
  • Updated HR spreadsheet with employee change requests and processes paperwork.
  • Perform promotional ad setup and take down without error or omission.
  • Provided training for new hires through PeopleSoft.
Support Associate

Candidate Info

Years In Workforce
Years As a Support Associate
Bachelor's Degree
Bachelor's Degree - Computer Engineering
  • Assisted the Human Resources Manager as an HR liaison for store associates and executives.
  • Provided training for new hires through PeopleSoft.
  • Maintained cash office through daily reconciliation of replenishments and disbursements.
  • Receive merchandise from shipping trucks full of merchandise and sort it by type.
  • Scheduled interviews using Taleo software, and ensured that all paperwork was present for hiring manager.
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As a support associate, you may be curious how your education stacks up against other applicants. As long as you have a bachelor's degree, you're in the majority. Our research showed that most Support Associates have a 4-year degree as the highest education level.
Overwhelmingly, those applying to support associate positions majored in Business. Some of the other common majors that appear on support associate resumes include Psychology, Criminal Justice, and Health Care Administration.
As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Support Associate Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Support Associates. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Support Associates to learn more.

Average Employee Salary
Min 10%
Median 50%
Max 90%