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Support associate salary
Average support associate salary
$47,039
Average Support Associate Salary
The average salary for a Support Associate is $47,039 annually, translating to approximately $23 per hour. Salaries can vary significantly based on factors such as geographic location, years of experience, and the specific industry. For example, Support Associates in technology firms often earn higher salaries compared to those in retail or service sectors.
Where Can You Earn More?
Support Associates can maximize their earnings by seeking opportunities in states known for higher pay rates, such as California, New York, and Massachusetts. Additionally, positions in specialized fields like IT support often offer competitive salaries, reflecting the demand for skilled professionals in these areas.
Career Advancement Opportunities
With experience, Support Associates can progress into roles such as Support Manager, Customer Service Manager, or Technical Support Specialist. These positions not only offer increased responsibilities but also come with enhanced salary potential. Continuous skill development and pursuing certifications can further aid career growth.
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Where can a Support Associate earn more?
Support associate salary estimates from across the web
Average support associate salary by state
The highest-paying states for support associates are New Jersey, Delaware, and Oregon. The lowest average support associate salary states are South Carolina, Tennessee, and Arkansas.
- State view
- County view
Highest paying states for support associates
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington | $57,056 | $27.43 |
| 2 | Oregon | $59,599 | $28.65 |
| 3 | New Jersey | $63,232 | $30.40 |
| 4 | New Mexico | $51,245 | $24.64 |
| 5 | New York | $59,498 | $28.60 |
| 6 | Virginia | $55,541 | $26.70 |
| 7 | Idaho | $49,274 | $23.69 |
| 8 | Rhode Island | $56,505 | $27.17 |
| 9 | Delaware | $60,797 | $29.23 |
| 10 | Louisiana | $47,201 | $22.69 |
| 11 | Utah | $45,759 | $22.00 |
| 12 | Massachusetts | $52,432 | $25.21 |
| 13 | Ohio | $54,542 | $26.22 |
| 14 | New Hampshire | $51,922 | $24.96 |
| 15 | Nevada | $45,259 | $21.76 |
| 16 | Texas | $54,643 | $26.27 |
| 17 | Vermont | $50,220 | $24.14 |
| 18 | Montana | $47,318 | $22.75 |
| 19 | Maine | $46,362 | $22.29 |
| 20 | California | $48,806 | $23.46 |
| 21 | Michigan | $41,338 | $19.87 |
| 22 | Arizona | $44,600 | $21.44 |
| 23 | Pennsylvania | $45,292 | $21.77 |
| 24 | District of Columbia | $44,464 | $21.38 |
| 25 | Connecticut | $47,794 | $22.98 |
| 26 | Oklahoma | $41,151 | $19.78 |
| 27 | North Dakota | $41,659 | $20.03 |
| 28 | Missouri | $40,496 | $19.47 |
| 29 | Maryland | $43,431 | $20.88 |
| 30 | North Carolina | $42,976 | $20.66 |
| 31 | West Virginia | $42,973 | $20.66 |
| 32 | Nebraska | $40,372 | $19.41 |
| 33 | South Dakota | $38,249 | $18.39 |
| 34 | Kansas | $40,702 | $19.57 |
| 35 | Wyoming | $38,819 | $18.66 |
| 36 | Arkansas | $37,714 | $18.13 |
| 37 | Iowa | $40,734 | $19.58 |
| 38 | South Carolina | $38,041 | $18.29 |
| 39 | Mississippi | $39,416 | $18.95 |
| 40 | Indiana | $38,808 | $18.66 |
| 41 | Kentucky | $39,469 | $18.98 |
| 42 | Wisconsin | $39,551 | $19.01 |
| 43 | Georgia | $40,132 | $19.29 |
| 44 | Hawaii | $31,105 | $14.95 |
| 45 | Alabama | $38,057 | $18.30 |
| 46 | Alaska | $31,932 | $15.35 |
| 47 | Illinois | $39,017 | $18.76 |
| 48 | Colorado | $37,466 | $18.01 |
| 49 | Minnesota | $38,579 | $18.55 |
| 50 | Florida | $38,551 | $18.53 |
| 51 | Tennessee | $37,807 | $18.18 |
Highest paying cities for support associates
The highest-paying cities for support associates are Jersey City, NJ, Wilmington, DE, and Albany, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Jersey City, NJ | $63,451 | $30.51 |
| 2 | Wilmington, DE | $61,170 | $29.41 |
| 3 | Albany, NY | $60,059 | $28.87 |
| 4 | Albany, OR | $59,940 | $28.82 |
| 5 | McLean, VA | $57,837 | $27.81 |
| 6 | Seattle, WA | $57,018 | $27.41 |
| 7 | San Antonio, TX | $55,314 | $26.59 |
| 8 | Columbus, OH | $53,750 | $25.84 |
| 9 | San Francisco, CA | $52,680 | $25.33 |
| 10 | Boston, MA | $52,370 | $25.18 |
| 11 | Philadelphia, PA | $45,803 | $22.02 |
| 12 | Las Vegas, NV | $44,758 | $21.52 |
| 13 | Phoenix, AZ | $44,635 | $21.46 |
| 14 | Washington, DC | $44,453 | $21.37 |
| 15 | Raleigh, NC | $43,157 | $20.75 |
| 16 | Saint Louis, MO | $40,603 | $19.52 |
| 17 | Lincoln, NE | $40,509 | $19.48 |
| 18 | Columbus, GA | $40,182 | $19.32 |
| 19 | Chicago, IL | $39,126 | $18.81 |
| 20 | Tampa, FL | $38,788 | $18.65 |
Support Associates are the most in-demand in these five cities:
Support associate salary details
A support associate's salary ranges from $26,000 a year at the 10th percentile to $83,000 at the 90th percentile.
What is a support associate's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $83,000 | $6,917 | $40 |
| 75th Percentile | $63,000 | $5,250 | $30 |
| Average | $47,039 | $3,920 | $23 |
| 25th Percentile | $34,000 | $2,833 | $16 |
| 10th Percentile | $26,000 | $2,167 | $13 |
Highest paying support associate jobs
The highest paying types of support associates are technical support advisor, technical associate, and support analyst.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Administrative Support | $37,692 | $3,141 | $18.12 | 114,480 |
| Systems Support | $64,031 | $5,336 | $30.78 | 156,028 |
| Technical Support Advisor | $107,198 | $8,933 | $51.54 | 186,490 |
| Support | $36,227 | $3,019 | $17.42 | 136,788 |
| Support Staff | $31,772 | $2,648 | $15.28 | 161,915 |
| Support Clerk | $35,159 | $2,930 | $16.90 | 163,168 |
Top companies hiring support associates now:
Which companies pay support associates the most?
Support associate salaries at Apollo Global Management and Cambridge Associates are the highest-paying according to our most recent salary estimates. In addition, the average support associate salary at companies like Citi and State Street are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Apollo Global Management | $130,870 | $62.92 |
| 2 | Cambridge Associates | $128,071 | $61.57 |
| 3 | Citi | $120,575 | $57.97 |
| 4 | State Street | $110,809 | $53.27 |
| 5 | Goldman Sachs | $110,723 | $53.23 |
| 6 | JPMorgan Chase & Co. | $107,937 | $51.89 |
| 7 | Bloomberg | $107,504 | $51.68 |
| 8 | Novartis | $106,953 | $51.42 |
| 9 | BNY Mellon | $106,265 | $51.09 |
| 10 | Santander Bank | $105,530 | $50.74 |
| 11 | Lazard | $105,373 | $50.66 |
| 12 | Ernst & Young | $103,458 | $49.74 |
| 13 | Bridgewater Associates | $103,282 | $49.65 |
| 14 | Morgan Stanley | $102,133 | $49.10 |
| 15 | MongoDB | $101,473 | $48.79 |
| 16 | Moody's | $95,534 | $45.93 |
| 17 | Visa | $89,855 | $43.20 |
| 18 | Cypress | $87,483 | $42.06 |
| 19 | Deutsche Bank | $86,954 | $41.80 |
| 20 | Merrill Lynch | $86,560 | $41.62 |
Wage gap by gender, race and education
Support associate salary trends
The average support associate salary has risen by $7,188 over the last ten years. In 2014, the average support associate earned $39,851 annually, but today, they earn $47,039 a year. That works out to a 9% change in pay for support associates over the last decade.
Compare support associate salaries for cities or states with the national average over time.
Average support associate salary over time
Compare support associate salaries for individual cities or states with the national average.
Support associate salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $47,000 | $22.62 | +3.3% |
| 2024 | $45,500 | $21.87 | +2.3% |
| 2023 | $44,500 | $21.37 | +1.5% |
| 2022 | $43,800 | $21.05 | +1.6% |
| 2021 | $43,100 | $20.71 | +1.6% |
Recently added support associate salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Jackson National Life Distributors | Strategic Support Associate-July/August 2025 Start Dates | Lansing, MI | 06/30/2025 | $29,218 |
| Lexis Nexis | Client Support Associate | Raleigh, NC | 06/30/2025 | $58,000 |
| Agendia | Laboratory Support Associate I | Irvine, CA | 06/30/2025 | $52,175 |
| IU International Corporation | Account Support Associate, Funds Utilization | Bloomington, IN | 06/29/2025 | $40,000 |
| Red Wing Shoes | Industrial Support Associate | San Jose, CA | 06/29/2025 | $37,462 |
| Napleton Automotive Group | Service Support Associate | Wayzata, MN | 06/29/2025 | $39,653 |
| The Arc of Southern Maryland | Vocational Support Associate/Janitorial | Waldorf, MD | 06/29/2025 | $38,610 |
| KBI Biopharma Inc. | In-Process Support Associate | Durham, NC | 06/29/2025 | $40,133 |
| Radiology Partners | Physician Support Associate | Derby, CT | 06/29/2025 | $37,566 |
| ZP Group | Manufacturing Support Associate | Baltimore, MD | 06/29/2025 | $52,175 |
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