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Top 50 Support Associate Skills

Below we've compiled a list of the most important skills for a Support Associate. We ranked the top skills based on the percentage of Support Associate resumes they appeared on. For example, 17.3% of Support Associate resumes contained Customer Service as a skill. Let's find out what skills a Support Associate actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Support Associate

1. Customer Service
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high Demand
Here's how Customer Service is used in Support Associate jobs:
  • Support associate customer service training and communication efforts through participating in morning rallies and utilizing the Service bulletin board.
  • Provide excellent customer service to internal and external customers.
  • Provided customer service to various departments.
  • Supervised a call center team of 10 -12 customer service representatives including weekly coaching, feedback and call review.
  • Use customer service skills to take customers' requests, address customers concerns, and resolve them quickly.
  • Delivered improved sales results by leveraging knowledge of products, trends and competitors to provide superior customer service.
  • Awarded top performer honors on multiple occasions for accuracy, attention to detail and providing outstanding customer service.
  • Expedite front lines, direct flow of customers, and ensure that each customer receives outstanding customer service.
  • Team work, overnight work, customer service as needed and putting away merchandise away in storage.
  • Perform special research on complex customer billing issues, with other areas within the customer service division.
  • Contributed to the profitable operation of this retail business by displaying exceptional sales and customer service skills.
  • Delivered excellent customer service to all University students by being the first point of contact.
  • Analyzed customer service orders for accuracy of credits, replacements, and charges issued.
  • Exceed all metrics for quality, production and customer service.
  • Back & front office operations including Customer Service and direct sales
  • Strive to create great customer service.
  • Cash register and customer service.
  • Contacted financial institutions regarding suspicious cardholder activities Resolves suspicious phone calls transferred from Customer Service.
  • Provide customer service to customers of RCA, GE and Proscan electrical products.
  • Receive and unload incoming merchandise Package and prepare merchandise to ship to customers Conduct sales transactions and provide customer service

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1,979 Customer Service Jobs

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2. Sales Floor
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high Demand
Here's how Sales Floor is used in Support Associate jobs:
  • Organize and maintain merchandise in stock rooms, filling in the sales floor as needed.
  • Unpack incoming merchandise, replenish sales floor and maintain stockroom neat and orderly.
  • Receive, open, and unpack new merchandise for the sales floor.
  • Complete all markdowns and POS promotions in the stockroom and sales floor.
  • Place merchandise on sales floor or in designated stock rooms.
  • Receive, open, unpack and issue sales floor merchandise.
  • Pull merchandise for online customers from the sales floor.
  • Maintained merchandise on sales floor and in stockrooms.
  • Process and stock merchandise onto the sales floor.
  • Maintain organization of merchandise on the sales floor.
  • Assist on sales floor and cashier as needed.
  • Arranged store displays and merchandise on sales floor.
  • Maintain orderliness and cleanliness of sales floor
  • Replenished and restocked sales floor.
  • Supported the restock process by identifying opportunities to get merchandise ready to go out to the sales floor.
  • Set sales prices on merchandise *Markdown items for clearance and sale *Set merchandise on the sales floor
  • Maintain a workflow by the expediting of merchandise to the sales floor.
  • Assist in recovery of sales floor (straighten, fold, front face, etc )
  • Assist customers to their vehicles - Support Home Furnishing Consultants on the sales floor - Maintain the Sales Floor
  • Maintain sales floor Merchandise sales floor Stock Replenishment Assist customers

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588 Sales Floor Jobs

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3. Procedures
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high Demand
Here's how Procedures is used in Support Associate jobs:
  • Run stores opening/closing polling procedures, monitor stores financial activity to be communicated to all levels of management.
  • Worked independently using departmental resources and the knowledge of company policies and procedures to assist third-party sellers.
  • Demonstrated a thorough understanding and adherence to policies, procedures, guidelines and regulatory compliance.
  • Performed all paperwork, technical and non-technical procedures required to process and submit specimens.
  • Learned and familiarized with laboratory procedures and location of stored specimens.
  • Review and ensure conformance with standards, policies and procedures involved with and related to the delivery of IMS services
  • Assisted the training department with updating procedures and provided recommendations in order to make the process more efficient.
  • Implemented quality procedures in existing product lines and increased the level of trust and satisfaction of the customer.
  • Provided technical support on products and procedures to Allstate Agents for the new Business Insurance Platform.
  • Support team members across internal divisions with daily banking policy and procedures.
  • Answer customers' questions, and provide information on procedures or policies.
  • Refer loans to foreclosure in accordance with SLS policies and procedures.
  • Determined outcome of case by utilizing written claims procedures.
  • Mastered the ability to adapt easily as procedures changed.
  • Train associates in department on procedures.
  • Completed complex tasks in creative ways in accordance with company policies and procedures and with accordance with Federal Trade Commission.
  • Assisted loan officers with financial spreading and accounting procedures according to G.A.A.P for the portfolio.
  • Processed vender invoices using accounts payable procedures and balanced the credit union s checking account.
  • Initiated and tracked my client's cases to ensure timely completion of regulatory compliance of overall policies, procedures and guidelines.
  • Imaged and Provisioned laptops for over 1400 external and internal customers Trained onboarding associates on workflow processes and standard operating procedures

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1,192 Procedures Jobs

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4. Data Entry
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high Demand
Here's how Data Entry is used in Support Associate jobs:
  • Performed data entry for insurance applications.
  • Provide administrative support for the main recruiters in the office including: research, social media management, and data entry.
  • Assisted a staff of eight with completing monthly and annual reports; data entry for all accounts; and file maintenance.
  • Assisted in all areas of administrative work such as, data entry, patient needs, and filing.
  • Appoint producers in our system, run background checks, check license information, verify education, data entry
  • Utilize TDIS-PD operating system to create batches, image scanning, image review, and data entry.
  • Assist with data entry, record keeping, electronic/manual census, outing and printing cage cards.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Perform data entry, run reports, create invoices, order and maintain cash amounts.
  • Performed data entry functions on various passport applications in order to expedite their process.
  • Performed data entry and use the computer screen to verify correctness of data.
  • Utilize VA VUL QC, data entry, beneficiary changes daily.
  • Assist users as needed with data entry and imports.
  • Performed data entry and basic office functions.
  • Complete call logs and data entry.
  • Updated Beneficiary Contract on Life insurance policies - Provided accurate data entry
  • Image review amd Data entry on Travel Document Application System.
  • Worked within the POS Non-Financial department Key contributor to the Beneficiary Clean-Up Project Assist Jackson departments through Data Entry
  • Document processor / Client Account Data Support Data Entry and documentation updates utilizing Siebel CRM Systems 7.
  • Secure use of customers personal documents Meeting daily production goals Data entry/ data search

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142 Data Entry Jobs

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5. Phone Calls
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high Demand
Here's how Phone Calls is used in Support Associate jobs:
  • Accept inbound telephone calls from cardholders and financial institutions regarding suspicious credit/debit card transactions.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Receive office telephone calls/answer questions concerning individual's records/files.
  • Answer and direct incoming client, producer and wholesaler phone calls ensuring they reach their desired department or extension.
  • Call Center duties involved the successful completion of up to 500 combined inbound and outbound phone calls per day.
  • Trained Learner Support Associates on escalated student issues by coaching them through phone calls and leading training sessions.
  • Answer incoming phone calls, phone sales, handle customer service issues, have stellar product and policy knowledge
  • Answered phone calls, created case files for support calls and directed them to the proper technician group.
  • Answer phone calls and faxes pertaining to continuation of care from other medical facilities and physicians offices.
  • Answer phone calls to assist customers in their processing, schedule appointments, and distribute work.
  • Received and handled internal phone calls, in a friendly and professional manner.
  • Receive inbound phone calls from users' with software and hardware related issues.
  • Answer phone calls, patient questions, and take future appointments.
  • Resolve suspicious phone calls transferred from Customer Service.
  • Fielded incoming phone calls & e- mail.
  • Managed all incoming and outgoing telephone calls.
  • Fielded incoming phone calls & e-mail.
  • Handled incoming and outgoing phone calls.
  • Received customer complements via email and phone calls to management all inquiries handled with a high degree of professionalism (e.g.
  • Answer inbound phone calls and respond to voicemails from current and prospective tutors.

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43 Phone Calls Jobs

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6. Technical Support
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high Demand
Here's how Technical Support is used in Support Associate jobs:
  • Provided general technical support and assistant management duties for employees and customers.
  • Identified and resolved network related issues and provided technical support.
  • Provided level II technical support pertaining to LAN connectivity, software, hardware, and all desktop related issues.
  • Provide tier 1 and 2 technical support including password resets, software configurations, and remote desktop support.
  • Provided all levels of Help Desk and Technical Support to over Two hundred local and remote users.
  • Performed technical support for end users for Intuit's Turbo Tax and Apple customers.
  • Provided technical support to customers with all MS Office applications and proprietary software.
  • Provide customer service and technical support to clients using StudyMaker for clinical trials.
  • Provided functional and technical support, which resolved problems and decreased downtime.
  • Deliver technical support to faculty and students for online course management system.
  • Provided 3rd level desktop PC, and technical support to end-users.
  • Provided technical support to on-floor and to off-floor option market makers.
  • Provided technical support to new and current Internet Banking customers.
  • Provided level 1 and 2 technical support for SAS 9.2.
  • Supported Field Services Engineers on technical support and training.
  • Provided level-two technical support for multiple product lines.
  • Provide technical support for the unit equipment.
  • Provided lead technical support for helpdesk staff.
  • Provided level 1 and 2 technical support for OpenText Livelink 9.7 (document management and workflows).
  • Installed and supported technical support of front-end trading applications such as RediPlus, Microhedge and Activ.

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1,292 Technical Support Jobs

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7. Passport
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high Demand
Here's how Passport is used in Support Associate jobs:
  • Evaluated subsequent image alignment/quality, information, passport endorsements and amendments and eventually approve or disapprove of passport quality.
  • Generated 50/100 Informational Response Letters(IRL's) daily to request additional information/documentation for adjudicated passport applications.
  • Demonstrated extensive knowledge of citizenship and identity requirements for issuance of a U.S. passport.
  • Prepared passport applications for scanning process carefully separating them into different batches.
  • Typed itineraries for directors and requested passports for overseas travel.
  • Determined eligibility of applicants for a reissued passport.
  • Process multiple passport applications daily.
  • Image review to make sure that all applicant photos are centered and acceptable to be printed onto a new passport book.
  • Operated various office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents.
  • Verified batch count and reviewed passport applications, monies, checks, early departures, and postage.
  • Worked in a variety of departments to ensure the timely and accurate processing of passport applications.
  • Verified customer information printed on newly issued passport books was accurate and correct.
  • Assist Passport Specialist to meet their goal of issuing 3 million passports.
  • Serve as a passport-processing clerk in a secure working environment.
  • Corrected passports canceled in error by the adjudication staff.
  • Performed searches for customer passport applications, as requested.
  • Printed passport books using passport printers.
  • Assessed the integrity and validity of passport application information including date/place of birth and same for applicants parents.
  • Processed passports Team member who filed and organized working documents
  • Established and maintained a filing system for passport issuances.

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17 Passport Jobs

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8. Patient Care
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high Demand
Here's how Patient Care is used in Support Associate jobs:
  • Created and facilitated presentations on improving patient care satisfaction.
  • Assist MD as well as nursing team in ensuring optimal patient care and smooth daily functioning of office.
  • Maintained records of patient care, condition, progress or problems to report and discuss observations with supervisor.
  • Limited clerical duties and patient comfort duties as well and assist with patient care activities as assigned.
  • Coach and train employees to provide a safe and clean environment that meets quality patient care.
  • Assist with typical physical and occupational therapy aide work involving all aspects of patient care.
  • Transcribe all orders, labs and medications into nurses' patient care map.
  • Direct patient care and strong support to the hospital team was provided.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Provide first contact resolution to all inquiries relating to patient care.
  • Provide general patient care clean patient rooms and fed patients.
  • Maintained clinical records pertinent to patient care and treatment planning.
  • Assisted physicians and nurses with overall patient care.
  • Maintained medical charts and ensured proper patient care.
  • Assist the nurses with patient care.
  • Provide environmental services for facility and client services Provide assistance to the Registered Nurse regarding patient care services
  • Work with healthcare professionals to carry out oncology patient care plans and document patient conditions.
  • Manage patient care issues Administer Medication Menu planning and meal preparation.
  • Assist nursing staff with direct patient care Order and restock medical supplies Transporting of patients throughout the hospital Sanitize patient rooms
  • March 2012 - May 2015 Maintain Cleanliness standards in a hospital setting Aid nurses with patient care Food service to patients

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133 Patient Care Jobs

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9. Office Supplies
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high Demand
Here's how Office Supplies is used in Support Associate jobs:
  • Keep accurate inventory and replenish standard office supplies and prescription medication.
  • Supply Inventory and Control: Maintained supply inventory plan & documentation for office supplies, including print toners.
  • Provided support to all offices within the district by placing orders and dispensing office supplies.
  • Managed several phone lines and scheduled meetings as well as managing office supplies.
  • Answered phone calls to scheduled or cancel appointments, order all office supplies.
  • Assist walk-ins as needed while maintaining office supplies and general office duties.
  • Keep track of office supplies and order additional supplies when needed.
  • Tracked usage levels of office supplies, ordered as needed.
  • Prepare and process weekly office supplies order for MAP-Site.
  • Managed office supplies, organization and upkeep.
  • Organize files and maintain on-hand office supplies.
  • Ordered, received and maintained office supplies.
  • Insured adequate and proper office supplies.
  • Handled ordering all office supplies.
  • Maintain office supplies and stock.
  • Ordered medications and office supplies.
  • Answered incoming calls Coordinated communication between patient care staff and other departments Completed daily clerical tasks Ordered office supplies and maintained inventory

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9 Office Supplies Jobs

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10. Daily Living
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high Demand
Here's how Daily Living is used in Support Associate jobs:
  • Provide ongoing assistance to individuals with developmental disabilities by helping them to develop social, independent and daily living skills.
  • Assist individuals with developmental and psychological disorders, providing support and counseling in daily living and life skills
  • Provided all daily living tasks to enhance quality of life for developmentally disabled Residents/Participants.
  • Provided complete activity of daily living for adult residents.
  • Assist consumers with daily living tasks such as cooking, cleaning, bathing, shopping, and transportation.
  • Assist individuals with daily living skills (feeding, bathing, cooking, cleaning, etc.)
  • Supported clients with daily living such as finances, recreation, meal preparation and on-the-job-support.
  • Worked with disabled individuals in all areas of daily living skills and community involvement.
  • Assist residents with Activities of daily living, such as showering, dressing, feeding
  • Provided role modeling and teaching of daily living, social and recreation/leisure skills.
  • Monitored patient's vital signs and activity of daily living log.
  • Assist in daily living activities, support goals etc.
  • Assist consumers with all aspects of daily living.
  • Help client with daily living activities.
  • Developed and incorporated teaching strategies, coordinated activities and services and assisted individuals with daily living skills.
  • Monitored and tracked individual progress Assisted with individual's basic academics skills, social skills, self-care and daily living skills.
  • Assisted mentally challenged adults with activities of daily living and social skills development.
  • Group Home * Support consumers as needed with activities of daily living.
  • Take care in all aspects of daily living with adults with developmental disabilities Promoted to Community Habilitation Specialist.
  • Assisted in managing the home and completing activities of daily living with the individuals Winchester Medical Center 540-536-5200 Mental Health Associate www.valleyhealthlink.com

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28 Daily Living Jobs

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11. Stock Shelves
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high Demand
Here's how Stock Shelves is used in Support Associate jobs:
  • Stock shelves, counters, and tables with merchandise and prepare inventory of stock.
  • Unload trucks, stock shelves and carry merchandise out onto the sales floor.
  • Stock shelves with merchandise valued over $100,000.
  • Processed shipments and maintained organized stock shelves.
  • Stock shelves with unpacked items.
  • Restock shelves that require re-stocking.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Stock shelves, and mark prices on shelves and items.
  • Supported the Estee Lauder group by organizing stock inventory, stock shelves and floor counter.
  • Arrange product displays, stock shelves and take product inventory .
  • Build planograms, restock shelves, order brochures, clean areas of assigned duties, and provide customer service daily.

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12. Personal Care
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high Demand
Here's how Personal Care is used in Support Associate jobs:
  • Provided personal care for both developmentally and physically challenged individuals in a group home setting.
  • Assist persons with activities of daily living, to include household and financial management, cooking, personal care, etc.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Assist individuals in the home with personal care including dressing, bathing, diet, daily hygiene skills.
  • Bed baths, change linens, assist patient during ambulating, and assist patient with personal care needs.
  • Assist individuals with developmental disabilities living in group home setting with personal care and morning meal goals.
  • Provided in-home care to individuals with disabilities by assisting them with personal care and community outreach goals.
  • Care for individuals and families providing companionship, personal care and help in adjusting to new lifestyles.
  • Assist with personal care, ADL's, social skills, among other activities.
  • Key Results:* Provided assistance with personal care and managed client behaviors.
  • Take care of the clients personal cares, help clients with daily living.
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Teach Independent living skills, assist with and provide client with personal care.
  • Provided assistance as appropriate to each individual in personal care and hygiene.
  • Provide personal care for two young women living with Cerebral Palsy.
  • Assisted with personal care, daily living, and personal goals.
  • Direct care, Night Shift, personal care, documentation.
  • Assist with personal care towards independent living.
  • Provided personal care and enhanced personal care for young woman living with Spina Bifida.
  • Assist students with IDD with personal care *Promote inclusion within the community *Teach skills to increase independence *Provide breaks for caregivers

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27 Personal Care Jobs

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13. Developmental Disabilities
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high Demand
Here's how Developmental Disabilities is used in Support Associate jobs:
  • Facilitated community interaction for consumer with developmental disabilities.
  • Facilitated the growth and advocate for the needs of adults with developmental disabilities academically, emotionally, physically and socially.
  • Provide direct care for individuals with developmental disabilities to access community resources, maintain family relationships and develop friendships.
  • Provide support of adults with developmental disabilities, assist with everyday personal activities, and supervise public outings.
  • Provided individualized supportive services to persons with developmental disabilities and mental illness to help them reach their goals
  • Provided behavioral/emotional support and supervision for those with Autism and persons with developmental disabilities.
  • Implemented HIPAA protocols in the delivery of services to individuals with developmental disabilities.
  • Implement therapeutic and behavior modification techniques for children with behavioral and developmental disabilities.
  • Empower individuals with developmental disabilities by encouraging them to make good choices.
  • Provide Services/Supports to Adults and Adolescents with Mental and Physical Developmental Disabilities.
  • Provided supported living assistance to individuals with developmental disabilities.
  • Provided residential care to adults with developmental disabilities
  • Assist individuals with developmental disabilities and physical.
  • Worked with Persons with Developmental Disabilities Successful in helping to meet the goals of clients and their families
  • Serviced youth with mental health disorders, developmental disabilities, as well as behavioral disorders.
  • Perform Various Duties: Consisting in the Daily Care of Individuals Diagnosed with Developmental Disabilities
  • Assist people with developmental disabilities in their home and in the community.
  • Serve people with developmental disabilities and similar needs.
  • Care giving for people with developmental disabilities.
  • Mentored and assisted clients with developmental disabilities specifically on one to one basis so as to better their mental and physical health

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79 Developmental Disabilities Jobs

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14. Troubleshoot
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high Demand
Here's how Troubleshoot is used in Support Associate jobs:
  • Schedule software pushes, updates and troubleshoot application failure remotely using Microsoft System Center Configuration Manager.
  • Conduct analysis while triage and troubleshooting defects and escalating accordingly to Product and Engineering team.
  • Maintained excellent seller relationship with Amazon by providing account maintenance and troubleshooting encountered errors.
  • Created internal and client-facing documentation related to technical support/troubleshooting and best practices
  • Reviewed inconsistencies or irregularities in survey samples and troubleshoot aberrant results.
  • Performed network troubleshooting and configuration via Network department.
  • Assisted in general service troubleshooting.
  • Maintained first tier call queue and handled 80% of calls on first contact, documented troubleshooting steps and resolutions.
  • Provided world-class support (via phone and email) to help clients troubleshoot and resolve complex technical questions.
  • Experience with troubleshooting technical problems with customers and technicians over the phone.
  • Demonstrated the ability to troubleshoot client issues on internet and software products.
  • Performed ACA website assistance, troubleshooting and password resets.
  • Provided connectivity, hardware, and software troubleshooting.
  • Log and troubleshoot hardware and software issues.
  • Diagnose and troubleshoot computers and networks.
  • Time Spent on Primary Activities: End user support - 90% (Desktop troubleshooting, client/customer support, hardware
  • Collaborated with local and remote network administers to troubleshoot, track, and resolve trouble tickets.
  • Resolved any problems pertaining to the Data Centre; conducted troubleshooting as needed.
  • Used telecommunication troubleshooting involving TCP IP, Asynch, Bisynch, and FTP protocols.
  • Proposed improvements to policies, workflow, internal troubleshooters and workload management and internal trainings.

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317 Troubleshoot Jobs

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15. New Merchandise
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average Demand
Here's how New Merchandise is used in Support Associate jobs:
  • Check area for any required shifting/rearrangement of older merchandise before placing new merchandise.
  • Unload and unpack new merchandise shipments, and prepare them for the selling floor by folding, hanging, or stacking.
  • Assisted Merchandise Team by hanging up new merchandise by removing them from boxes and scanning them into the system.
  • Job Responsibilities: Putting out all new merchandise and making sure everything is folded in the right place.
  • Deliver new merchandise to the appropriate department for placement on the selling floor or stock area.
  • Complete markdowns on merchandise, organize stock rooms according to merchandise, display new merchandise on fixtures
  • Processed and organized new merchandise (unpacked and hung, etc.)
  • Place new merchandise on sales floor to make accessible to the customers.
  • Received and put out new merchandise shipments; according to sales demands.
  • Worked independently to process new merchandise and move it to sales floor.
  • Unload and unpack new merchandise shipments from retail processing truck.
  • Unload and sort trucks that bring in new merchandise.
  • Direct flow and placement of new merchandise.
  • Prepare and display new merchandise for floor.
  • Processed new merchandise shipments daily.
  • Receive and process new merchandise.
  • Set up shoe displays for new merchandise, season changes, clearance sets, and special events.
  • Receive and process new merchandise Regular, dependable attendance and punctuality.
  • Price changes Processing jewelry Arranging new merchandise
  • Organize received new merchandise on sales floor - Direct team members of new sales - Organize and categorize inventory

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16. Sort
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average Demand
Here's how Sort is used in Support Associate jobs:
  • Analyzed and reconciled data for computer entry by compiling and sorting information; establishing entry priorities.
  • Deliver or route materials to departments, using work devices, such as hand truck, conveyor, or sorting bins.
  • Assisted in unloading store inventory off delivery truck, sorted inventory by price and category, prepared inventory for selling floor.
  • Carried out E-Filing, E-sorting, preparation, scanning and import, export and distribution of patient/client documentation.
  • Support markdown associate team, backroom operations such as receiving, processing and sorting merchandise.
  • Worked in conjunction with the Customer Service coach in maintaining merchandise assortments and pricing integrity.
  • Performed general administrative duties: Filing, Faxing, sorting mail, answering phone.
  • Instructed employees in the sorting and delivery of mail to a designated zip code.
  • Sorted 5F racks and fixed display tables, transported merchandise to originating departments.
  • Received, unloaded, sorted and placed and products on the sales floor.
  • Receive merchandise from shipping trucks full of merchandise and sort it by type.
  • Sorted and distributed incoming and outgoing mail on a daily basis.
  • Assist in unloading, sorting, staging and categorizing of merchandise.
  • Maintain product knowledge and stay abreast of changes in product assortment.
  • Gather and sort computer print outs of patient test results.
  • Wash, sort, and fold donation laundry.
  • Sorted materials and file according to guidelines.
  • Assist with daily specimen sort Scan post analysis specimens (frozen and ambient) into designated racks.
  • Sorted all incoming mail Filing faxes Sorted and counting paper claims.
  • Handled Internet orders Sorted shipments Packed boxes Customer Service assistance

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220 Sort Jobs

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17. Setup
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average Demand
Here's how Setup is used in Support Associate jobs:
  • Maintained calendar of reservations for conference rooms and equipment setup for multiple locations.
  • Blackberry email provisioning and account setup, troubleshooting and device deployment.
  • Complete support of hardware/software for multiple banks, travel to and setup new banks, upgrade banks to new hardware and software
  • Assisted with interview setup, paperwork, and interviewing candidates for new Admission Counselors and other departmental positions.
  • Receive and process inventory, maintain stockroom order, in-store display setup and maintenance
  • Simplified staff and client CPE training for faster training setup and accreditation.
  • Assisted in the setup and take-down of sales and special events.
  • Key data entries account setup and updates on the Vector 12 system
  • Maintained and managed all workstations and setups of computers and peripherals.
  • Perform promotional ad setup and take down without error or omission.
  • Perform monthly Reports for Risk and Controls of user setups.
  • Executed sign setup and removal for assigned family of business.
  • Presented during orientation and guided students through account setup.
  • Worked with visual merchandising team to arrange store setup.
  • Image, transport, and setup PCs, phones, printers, etc.
  • Activate new/loaner/replacement cards, deactivate Provide support to various department for special lost/terminated cards projects/events with planning and setup.
  • Manage online requests, Waiver Forms, SADF Forms, and Global Technology Templates for all onboarding user setups.
  • Maintained store operations including sale setups, floorsets, cash handling, and loss prevention.
  • Prepare and setup MRI suite and prepare patients for procedure Screen patients for safety of MRI
  • Trained staff on proper setup for their courses within Schoollink s StaffDevelopment.

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147 Setup Jobs

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18. Medical Records
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average Demand
Here's how Medical Records is used in Support Associate jobs:
  • Entered medical records and other medical related documents into a computer database.
  • Obtained necessary signatures for billing and medical records release.
  • Typed medical records and correspondence as directed.
  • Located, signed out and delivered medical records and applicable report requested to the patients, physicians and ED Physicians.
  • Issued medical record numbers, provided release of information, transcription, and compiled medical records for the emergency dept.
  • Job duties consist of scheduling patient appointments, maintaining sensitive medical records, and billing.
  • Collect, prepare, organize and scan inpatient charts into electronic medical records system.
  • Managed medical front desk in areas of manual scheduling and medical records management.
  • Faxed and mailed medical records to doctors, parents, and other facilities.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Filed, pulled files, prepared patient medical records for appointments.
  • Pulled records, filled, mailed, and copied medical records.
  • Performed filling, copying, and pulling of medical records.
  • Obtain medical records for new patients.
  • Delivered medical records to various departments.
  • Scanned medical records, appeals, pre-determinations for imaging in Blue Chip system.
  • Pulled and retrieved medical records for different departments in the medical center.
  • obtain and send medical records when requested.
  • Perform daily office administrative functions, including billing/payroll/medical records, answering telephone inquiries, and monitoring incoming/outgoing facsimilies.
  • VOLUNTEER ENGAGEMENTS: Wake Medical Center, Medical Records Clerk Department of Health and Human Services, Maternal Health Clerical Assistant

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58 Medical Records Jobs

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19. Communication
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average Demand
Here's how Communication is used in Support Associate jobs:
  • Provided support including problem-solving assistance, maintaining detailed records and communication with internal customers as well as Corporate and Franchise locations.
  • Coordinated with cross-functional teams and performed case specific analysis to provide optimal solutions via email communication.
  • Ensured stores were consistently updated on all company communication, media and marketing materials.
  • Operated phone and public address system to facilitate communication between employees.
  • Improved communication within the firm by preparing documentation and correspondence.
  • Support associate training utilizing honest and frequent communication.
  • Provide customer communication during critical events.
  • Maintain operations by following policies and procedures, conducting high levels of communications, with customers and co-workers reporting needed changes.
  • Provide point-of-contact between customers and internal employees during ongoing issues, through verbal communication over the phone and ticket status updates
  • Apply different communication techniques to adapt to various clients to address their needs and to maintain a progressive effort.
  • General Summary of duties/responsibilities: - Demonstrates clear, concise and polite written and oral communication.
  • Identify and set priorities through clear communication with member services leas and community management team.
  • Run daily statistic reports, including team top performer statistics, and daily telecommunication reports.
  • Authored communications with regulatory agencies, such as FDA and LRQA.
  • Provided related communication between the UNDP and the other partners.
  • Maintained responsive and effective communication amongst mentors, interns and staff to encourage and facilitate ongoing relationships.
  • Demonstrated excellent communication, time management, problem solving, organizational, and analytical skills.
  • Processed incoming and outgoing materials such as mail; correspondence, reports, memoranda, and other forms of written communication.
  • Developed business communications, managed schedules, fielded and prioritized incoming calls and mail, and performed data entry.
  • Provided Administrative support to 10 'C' level executives and Vice Presidents Facilitated mass communications through Salesforce and ACT.

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1,001 Communication Jobs

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20. Special Projects
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average Demand
Here's how Special Projects is used in Support Associate jobs:
  • Selected for special projects teams aimed at consolidating customer issues and working to resolve atypical customer issues
  • Assigned special projects at corporate office involving administrative assistant duties.
  • Complete special projects designated by management.
  • Selected to work on special projects to communicate industry changes to specific segments of customer base.
  • Developed the process flows and facilitated training sessions for contractor employees hired for special projects.
  • Assist in the handling of special projects as well as escalated issues, i.e.
  • Participate in special projects as the need arises to accommodate new products and platforms.
  • Volunteered to complete 15 additional special projects above normal duties within 4 months.
  • Coordinated key initiatives, special projects and activities with broad company impact.
  • Perform other related duties, special projects or assignments as required.
  • Volunteered to work on special projects to better understand the business.
  • Completed assigned special projects on time and within budget.
  • Performed cycle counts and participated in special projects.
  • Handled special projects and assignments as directed.
  • Coordinated special projects, including special studies.
  • Perform and support special projects as needed.
  • Managed special projects and billing issues.
  • Collaborated with other associates to complete special projects Compiled and Organized data on forms submitted to the company
  • Represented and Served as backup to Accounting department as needed Completed special projects and other assignments
  • Participate in, and complete, in a satisfactory manner, special projects and assignments as requested.

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44 Special Projects Jobs

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21. Ensure Accuracy
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average Demand
Here's how Ensure Accuracy is used in Support Associate jobs:
  • Audited over 1000 student data in the technical information system database to ensure accuracy and completeness.
  • Identified and resolved problems in data generation to ensure accuracy of 8 different monthly management reports.
  • Team representative for acquisitions to ensure accuracy and delivery of support for clients.
  • Accepted responsibility for all new items additions to ensure accuracy and success.
  • Documented processes and implemented audit processes to ensure accuracy of data.
  • Review Min/Max Thermometer Logs to ensure accuracy and completeness.
  • Provided customer service while ensuring the stores order tracking system and fulfillment steps were updated to ensure accuracy and efficiency.
  • Monitored client's accounts throughout migration from SBC to AT&T system to ensure accuracy and customer satisfaction.
  • Coordinate with sales and compliance to verify new accounts and update existing records to ensure accuracy of data.
  • Reviewed affidavits, legal documents, forms, and confidential paperwork submitted to the court to ensure accuracy.
  • Worked with operations staff to ensure accuracy of processing payment requests and issue resolutions.
  • Assisted in conducting spot audits of assigned areas to ensure accuracy.
  • Inventoried products to ensure accuracy of store records.

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5 Ensure Accuracy Jobs

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22. Prism
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average Demand
Here's how Prism is used in Support Associate jobs:
  • Utilize Travel Document Issuance System (TDIS) and Professional Records and Information Services Management (PRISM) computer operating systems.
  • Utilized the TDIS-PD and PRISM operating systems to prepare critical reports/documents; creating document batches.
  • Pull and prepare applications for scanning and processing through the database TDIS-PD and PRISM.
  • Teach the use of the PRISM applications for the use after quality control.
  • Utilized the current TDIS-PD and PRISM computer operating system.
  • Perform Prism checks and request copies as needed.
  • Prepare applications for scanning and processing through TDIS-Prism.
  • Reviewed document image from PRISM for quality.
  • Operate the TDIS system and Prism machines.
  • Prepare applications for scanning through PRISM.
  • Operate scanning Machine to scan all the applications like image Capture and PRISM scanning.

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23. Stockroom Standards
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24. Online Orders
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average Demand
Here's how Online Orders is used in Support Associate jobs:
  • Reviewed and resolved customer questions regarding online orders.
  • Process online orders and returns accurately.
  • Shift leader in processing, packing, and labeling the customer online orders, getting them ready for shipment.
  • Work with Order Processing team to verify all online orders to prevent fraud or duplicate orders.
  • Receive and process online orders for customer pick up * Receive and process online orders for shipment
  • Participated in fulfillment of online orders and the transport, unpacking, and replenishment of merchandise.
  • Prepared and shipped faxed and online orders to customers 9.
  • Dedicated packer for online orders during the holiday season.
  • Fulfilled online orders using electronic RFID device.
  • Pulled items for online orders.
  • Worked with the fulfillment team and the shipping and receiving teams to ship and fulfill all online orders.
  • Handled cash, credit card transactions, remote online orders and Fedex orders through website 3.
  • Unload trucks(occasionally) Retrieving and boxing online orders for Shipment
  • Process online orders ready for customer pick-up in a timely manner.
  • Fulfilled online orders and shipped out via UPS and Fedex.
  • Pick orderss off the sales floor from online orders.
  • Provide information on product operation and services to clients Install computers and other equipment Fulfill online orders using store database system
  • Process fulfillment orders to include, locating and picking merchandise - Packing and shipping of all online orders.
  • Used Telxon barcode scanner, signed sales for the store, completed online orders, organized departments
  • Complete online orders requested by customers Inform supervisor of missing items Warehouse inventory .

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25. Powerpoint
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average Demand
Here's how Powerpoint is used in Support Associate jobs:
  • Created PowerPoint slide presentations for client account management sales team, incorporating medical, pharmacy, and financial demographic information.
  • Created high-impact graphic PowerPoint presentations for sales conferences, which included audio and video presentations and digital photography.
  • Engage in general office administration which includes print/email correspondence and PowerPoint presentation development.
  • Coordinated meetings for the Business Support department utilizing Microsoft PowerPoint for presentations.
  • Assist with meeting preparations, formatting and editing PowerPoint Presentations.
  • Photographed events and arranged into PowerPoint presentations for students.
  • Created PowerPoint presentations used for business development.
  • Attended client meetings and assisted with preparation of project planning meetings, including creation of 15 PowerPoint presentations.
  • Provided support and solutions utilizing PowerPoint to create and update scorecards for each project.
  • Coordinated frequent meetings and events, confirmed facility arrangements, managed food distribution, prepared PowerPoint presentations.
  • Partner liaison for WorldPerks discrepancies - Trainer of Support Associates - Presenter of field briefings using PowerPoint - Managed operation of mailroom

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61 Powerpoint Jobs

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26. Daily Activities
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average Demand
Here's how Daily Activities is used in Support Associate jobs:
  • Maintained safety of Dementia patients during daily activities.
  • Cited for daily activities, completed within accuracy and
  • Transport participants to daily activities.
  • Assisted assigned consumers with daily activities, assisted consumers with eating, and assisted consumers with grooming or self care.
  • Handle the tasks of assisting patients with daily activities which they are not able to do on their own.
  • Perform special projects as assigned such as development of more efficient and visually accessible process to plan daily activities.
  • Cited for daily activities, completed within accuracy and ahead of required time frames.
  • Participated in Activities to stimulate the patient and encourage her in daily activities.
  • Participate in a team meeting to plan out daily activities and responsibilities.
  • Assist clients in daily activities offering advice as needed.
  • Document every day, keep track of daily activities.
  • Organized merchandise prepared sales floor for daily activities.
  • Document daily activities and medical changes.
  • Assist consumers with daily activities.
  • Documented patient's daily activities.
  • Assisted young consumers with daily activities, socializing and school assignments Monitored children's behavior and documented observations
  • Picked orders and prepared for shipment Documented all projects daily activities from contractors via email on dual screened system.
  • Provide daily living training to mentally handicapped adults Administer medication as scheduled Record detailed notes regarding daily activities
  • Assisted mentally and physically handicapped clients with dressing Assisted clients with feeding and bathing Assisted clients with daily activities
  • Assisted residents in daily activities Recorded and made daily programs, activities, and goals Gave medications

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2 Daily Activities Jobs

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27. Timely Fashion
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average Demand
Here's how Timely Fashion is used in Support Associate jobs:
  • Analyzed contested order executions to determine whether order was handled and executed in a proper and timely fashion.
  • Monitored mismatched trades and resolved breaks in a timely fashion to meet settlement/clearing requirements using Trader Alert and Liberty.
  • Lead Site outage technician managing the second level of network support to get sites back online in a timely fashion.
  • Expedite the receiving and processing of all merchandise for delivery to departments in a timely fashion.
  • Cashier, replenish and deliver merchandise on selling floor to departments in a timely fashion.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Helped patients with there needs in a timely fashion.
  • Entered charges in a timely fashion.
  • Move patients to designated location in a timely fashion Customer Service: maintain positive hospital/patient relationships
  • Organized and prepared inventory for display Placed and deliver merchandise to departments in a timely fashion
  • Placed merchandise on transfer equipment and delivered merchandise to departments in a timely fashion.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Moved damaged and returned fixtures to a safe storage location Assisted customers in their requests in a timely fashion.

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37 Timely Fashion Jobs

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28. Exam Rooms
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average Demand
29. Security Tags
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average Demand
Here's how Security Tags is used in Support Associate jobs:
  • Received and processed products, affixed security tags and delivered items to proper departments.
  • Secured security tags when necessary.
  • Dock: Helped prepare new items for the sales floor i.e stripping plastic, applying security tags, and loading cages.
  • Unpack items to be stocked and place security tags on select items based on price point or name brand.
  • Assisted manager with unpacking, hanging and folding merchandise and secured security tags.
  • Unpacked, hanged/ folded clothes, and secured security tags when necessary.
  • Reduced theft and loss by securing security tags to high value products.
  • Unpacked, hanged/folded goods, and secured security tags when necessary.
  • Unpacked, hung/folded gear and secure security tags when necessary.
  • Unpack, hang, fold and secure security tags.
  • Expedite the receiving and processing of all merchandise Unpack, goods and secure security tags when necessary.
  • supply security tags to specific high quality items.

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30. High Volume
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low Demand
Here's how High Volume is used in Support Associate jobs:
  • Committed to providing quality customer service and enjoy working in a high volume customer-focused environment.
  • Performed high volume cashiering duties, while maintaining accuracy and efficiency
  • Performed high volumes of work in a fast paced environment to meet critical sales campaigns and meet revenue objectives.
  • Release chemotherapy for patient's appointments using Epic BCA and answering a high volume of phone calls.
  • Greeted a high volume of students, their families, visitors to NIU, staff and faculty.
  • Assisted the Visa Section with data entry for Official and Diplomatic applicants during high volume period.
  • Greeted and helped a high volume of walk in students while efficiently directing telephone calls.
  • Managed a high volume of inbound communications in a timely and organized manner.
  • Handled all high volume outgoing mail daily, processed over 5000 documents weekly.
  • Provided 72 hour work week night time support during high volume holiday period.
  • Utilized multiple business systems to effectively handle high volumes of client requests.
  • Addressed interactive queries while processing high volume trade entries and modifications.
  • Answered and quickly redirected a high volume of calls daily.
  • Direct high volume incoming calls to appropriate staff/departments.
  • Answer high volume inbound calls.
  • Handle high volume of health care claims which include file set up and medical claims adjudication, recoupment and appeals.
  • Work effectively in a multi-task, high volume environment.
  • Operated high volume switchboard Operated office equipment Assisted Assistant principal Collected attendance sheet
  • Assist giftwrap team in ringing, giftwrapping, retrieving customer orders during the high volume days close to holidays.
  • Stock and receive Merchandise maintenance Assist Customers Maintain respectable work area Operate Cash Register Handle high volume calls Track inventory

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785 High Volume Jobs

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31. CPR
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low Demand
Here's how CPR is used in Support Associate jobs:
  • Trained in CPR and first aid, HIPAA compliance, knowing signs of identity theft, and help with financial stability.
  • Trained in emergency medical response (CPR, defibrillator use, and medical care) in case of life threatening situations.
  • State certified ODMR/DD Certification I (administering medications) & completed requirements in Adult CPR/AED, & First Aid.
  • Register attendees and receive payments for CPR training, distribute cards following completion of training.
  • Maintained CPR, First Aid, fire safety, HIPAA and universal precautions
  • Med Pass certified, Red Cross trained and CPR certified.
  • Certified in abuse and neglect, CPR certified.
  • Job dutiesInclude taking vitals, first aid, CPR, passing medication, cooking, cleaning.
  • Completed First Aide/CPR trainings for adult care every year.
  • Attend to mentally disabled patients care Maintained cleaning duties patient's home CPR certified
  • Received delegated nursing training to pass medications to Residents Crisis intervention training CPR

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32. Computer System
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low Demand
Here's how Computer System is used in Support Associate jobs:
  • Input advertising orders utilizing corporate computer systems, ensuring accuracy, completeness and adherence to corporate guidelines.
  • Performed document management; scanning documents into secured computer systems.
  • Scanned all applicable incoming shareholder sources into automated computer system.
  • Produce up-to-the-minute information, using internal computer systems, to allow management to base decisions on actual, not historical data.
  • Complete all required computer functions on both the Patient Care and Finance computer systems for all functions.
  • Performed clerical and administrative office clerk duties, such as, answering telephone and operating computer systems.
  • Operate computer systems and associated equipment to meet hospitals automated production schedules, and troubleshoot I.T.
  • Entered orders into the computer system and delivered samples to their designated areas in the lab.
  • Utilize various computer systems to find member and assist provider with coverage questions.
  • Used software programs and computer systems to accurately document and track client contacts.
  • Assisted in maintaining, troubleshooting and replacing the lab's computer system.
  • Verify that information in the computer system is up-to-date and accurate.
  • Entered all GI patient charts into the Epic computer system.
  • Engaged in user applications of company's computer system.
  • Entered claimants into computer system according to effective dates.
  • Entered providers of service into computer system.
  • Update and manage store sales into computer system, process labeling based on company events and verify inventory.
  • Identified patient information on loose material against computer system (SMS-Invision/EAD).
  • Entered customer information from annuity forms Entered data into computer system following quality standards Processed customer transactions into the computer system
  • Utilized computer systems such as Kana, Sword Ciboodle, and Internet Explorer to process customer orders.

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47 Computer System Jobs

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33. POS
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low Demand
Here's how POS is used in Support Associate jobs:
  • Work with psychiatric, physical disability and developmental disability clients to help meet positive outcomes.
  • Utilized interventions of positive reinforcements, verbal/non-verbal prompts, etc.
  • Supported all London trade processing, clearing controls, global queries, and risk mitigation post London working hours from NY.
  • Rolled customer's position on a daily basis to forward dates and clean up any residuals with our FX trading desk.
  • Received positive attention and recognition from the CFO of the company on a self-started and self-created project.
  • Compiled new hire proposals, generated offer letters, and used PeopleSoft to process new hires.
  • Lead team in positive manner, managing up or down, depending upon what is necessary.
  • Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes.
  • Provide services to assist and support individuals in living as independently as possible.
  • Prepared approval requests for Treasury Clients' credit exposure.
  • Calculate and prepare daily bank deposits for 35 registers.
  • Redirected children to encourage safe, positive behaviors.
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated all allocations / trade details and credit limit exposure to dealers and Prime Brokers enhancing Fed targets to 95%.
  • Place outgoing calls for possible interest in programs, such as coursework, available options for financial aid.
  • Produced event flyers, poster, e-mail marketing, hands-out design and other printed demonstrations.
  • Investigated post settlement payments and receipts with counterparts, Treasury, and Nostro.
  • Assisted the surgical team with the intraoperative positioning and prepping of patients.
  • Transport patients to and from surgery pre and post anesthesia.
  • Considered a part time position.

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1,012 POS Jobs

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34. Vital Signs
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low Demand
Here's how Vital Signs is used in Support Associate jobs:
  • Take and record vital signs, such as temperature, blood pressure, pulse rate, or respiration rate.
  • Assisted Physician and Nurse Practitioners in clinic doing vital signs, specimen collection, and general clinic duties.
  • Assisted with activities of daily living and assisted clients in meeting nutritional taking and vital signs
  • Learned the basics of assessing patient vital signs under the tutelage of a nurse.
  • Assisted male employers with female patient procedures wound changes and vital signs.
  • Checked vital signs, performed blood glucose checks and monitored fetal heartbeats.
  • Job duties included vital signs, intake/output, and basic patient care.
  • Checked vital signs including blood pressure, respiration, and temperature.
  • Monitored vital signs, such as blood pressure and pulse.
  • Performed EKG's and checked vital signs.
  • Tested vital signs and blood sugar levels.
  • Documented all vital signs and med administration.
  • Provide vital signs taken by machine.
  • Measured and recorded all vital signs.
  • Monitor Vital Signs and weight.
  • Check and record vital signs.
  • Assist patient with ADLs, taking vital signs, passing medication, transporting patients to doctor's appointments.
  • Demonstrated proficiency in taking resident vital signs and medical historyGave and recorded medication given to patients with disabilitiesTook inventory restocked supplies
  • Assist patients with ADL's Vital signs including blood pressure Operate computer program for charting
  • Administer medication Support patients with ADLs Obtain & record vital signs Perform glucose testing i.e.

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35. Medication Administration
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low Demand
Here's how Medication Administration is used in Support Associate jobs:
  • Assisted consumers with daily living activities-Transportation-Household duties-Planned outings for consumers-Medication Administration-Maintained documentation-Assisted with dressing, grooming, toileting, bathing
  • Documented individual support plan goals and medication administration records.
  • Used Medication Administration Record to document all medications administered.
  • Trained new hires in medication administration and record management.
  • Document medication administration and complete daily progress notes.
  • Assist consumers with medication administration.
  • Assisted with various tasks throughout their day, such as medication administration, transportation, health, hygiene and financial guidance.
  • Teach self medication skills according to DMR regulations, and when appropriate supervise in medication administration.
  • Assist patients with everyday tasks that include personal hygiene, medication administration as well as ambulation.
  • Maintain all training requirements such as CPR, first aid, and medication administration.
  • Assisted in maintaining accurate Medication Administration Records (MARS).
  • Assisted with ADL's goals and self-medication administration.
  • Prepare and supervise medication administration Monitor daily exercise and therapeutic activities
  • provide daily care to individuals with intellectual disabilities, grooming, medication administration, transporting to activities, bathing.

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1 Medication Administration Jobs

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36. Active Directory
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low Demand
Here's how Active Directory is used in Support Associate jobs:
  • Facilitated organization of Windows file servers by creating and managing network groups using Active Directory tools.
  • Performed file restores, installation for print drivers and added/removed users/groups using Active Directory.
  • Support and maintain user account information and security within an Active Directory environment.
  • Enabled authentication federation for hosted 'cloud' applications with Active Directory.
  • Confirmed active directory changes and organizational unit group changes.
  • Implemented and maintained Active Directory Services.
  • Added user and group domain accounts to the computer and placed in the proper OU in Active Directory.
  • Establish new email customers through active directory, troubleshoot desktop and network problems to resolve customer issues.
  • Configure and manage Active Directory and Exchange servers in small to medium business environments.
  • Manage user accounts, computers, and other devices in Active Directory.
  • Manage Active Directory accounts and ensure correct Group Policy for users.
  • Configured user accounts-Email and User Groups via Active Directory.
  • Add new users to the system via Active Directory.
  • Move equipment to correct groups in Active Directory.
  • Manage computers and users in Active Directory.
  • Experienced in Active directory, Exchange Server.
  • Create user accounts in Active Directory.
  • Reset User Passwords in Active Directory.
  • Moved multiple internal workgroups to single Active Directory-based network.
  • Repair, configure servers and integrate desktops, PC Laptops, Smartphones, printers administering computers and users through Active Directory.

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143 Active Directory Jobs

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37. Document Preparation
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low Demand
Here's how Document Preparation is used in Support Associate jobs:
  • Performed daily mail open and document preparation from courier companies and previously suspended applications.
  • Scheduled necessary tasks and document preparation to maximize efficient use of time throughout projects.
  • Provided expertise in areas of copying, document preparation, and scan quality control, coding and coding quality control.
  • Utilized the current TDIS-PD computer operating system to include document preparation, creation of document batches.
  • Mail open and document preparation: send and mail out or prepare passport applications.
  • Mail Open and Document Preparation Verify that all applications are included and fees are correct.

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38. Appropriate Person
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low Demand
Here's how Appropriate Person is used in Support Associate jobs:
  • Answered customer calls and directed to appropriate person or resolved immediately.
  • Indicate corrections required on internal documents, return documents to appropriate personnel, record inspection results in designated Excel log.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Answer the phones and redirect calls to appropriate person and departments other than HR and record information accurately.
  • Answered departmental phone, routed calls to appropriate person(s) and answer routine office inquiries.
  • Answered incoming telephone calls, determined purpose of callers and forwarded calls to appropriate person or department.
  • Resolved any support calls, and routed them to the appropriate person if escalation was necessary.
  • Open and distributed mail to appropriate person or department.
  • Submitted room requests to the appropriate personnel.
  • Utilized all office equipment including: fax, copier, computer Mail intake, sort and disbursement to appropriate personnel.
  • Monitor the company wide attendance hotline and notify appropriate personnel of a team member's absence.

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81 Appropriate Person Jobs

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39. Special Needs
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low Demand
Here's how Special Needs is used in Support Associate jobs:
  • Facilitated social interaction between children with or without special needs.
  • Provided direct supervision and support to children with special needs at after school and community based programs in all program areas.
  • Work alongside BCBA and Consultant to collect data and monitor behavior and other tasks vital to special needs of students.
  • Work hands-on, one on one with persons who have disabilities or special needs, both adults and children.
  • Collaborated with US Congressional staff to facilitate high-level requests for US Passports and assist applicants with special needs.
  • Provide extra assistance to students with special needs, such as those with physical and mental disabilities.
  • Job Description: Assisting a Special Needs individual at daily tasks including his employment.
  • Provide direct supervision and support to children with special needs in an elementary school.
  • State certified in North Carolina as a technician for special needs children.
  • Teach, model, coach, and accompany individuals with special needs.
  • Worked in a school facility supporting adults with special needs.
  • Provide direct services to adult clients diagnosed with special needs.
  • Worked with special needs children.
  • Provide support services to individuals with special needs Assist individuals with activities of daily living and integration into the community
  • Followed cleaning protocols Helped patients with special needs
  • Assisted children with special needs in fully participating in all of the after school or community program components.

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9 Special Needs Jobs

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40. Clerical Support
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low Demand
Here's how Clerical Support is used in Support Associate jobs:
  • Supported administration of licensing, credentialing, and certification examinations by providing clerical support at the university s testing center.
  • Performed clerical support at the university's testing center scheduling and proctoring licensing, credentialing, and certification examinations.
  • Promoted to Clerical Support Associate based on strong performance in administrative assistance and quality assurance.
  • Provided clerical support and project support for Collections department.
  • Interacted with clients via phone and provided administrative/clerical support.
  • Provided secretarial/clerical support to the division.
  • Provide comprehensive clerical support services.
  • Trained and oriented new Clerical Support Associates to nursing floors, with 80% staying on for more than a year.
  • Provide clerical support to purchasing and materials management in data entry, filing, and coordinating paper flow.
  • Cross-trained clinic staff to perform clerical duties in the absence of a Clerical Support Associate.
  • Provided clerical support to service and sales departments in a fast paced insurance environment.
  • Provided essential clerical support to meet patient and clinician needs.
  • Provide clerical support to the clinical teams and supervisors.
  • Trained and supervised new Clerical Support Associates.
  • Provided clerical support for students and coworkers.
  • Provided clerical support to ten warehouses.
  • Provide clerical support for financial aid office - create and maintain student files, mail student notifications, complete filing 7.
  • Carried out clerical support duties including: photocopying, typing, filing, posting,telephone answering, etc.
  • Assigned tasks to clerical support and managed proper workflow.
  • Worked in the hospital in the sicu and micu as a clerical support associate.

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12 Clerical Support Jobs

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41. Hipaa
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low Demand
Here's how Hipaa is used in Support Associate jobs:
  • Maintain confidentiality required by HIPAA.
  • Maintain confidentiality of client, patient, caregiver, and team member information and records in accordance with HIPAA regulations.
  • Initiate, update, approve/reject, scan and archive forms for the HIPAA release of information project.
  • Handled the sending of HIPAA medical authorizations, records, and bills to/for customers and providers.
  • Followed HIPAA Guidelines as pertaining to PHI and billing entities of Johns Hopkins Medical Institutions.
  • Ensured hospital guidelines are followed and protected the privacy of patients (HIPAA).
  • Demonstrated excellent customer service by complying by the HIPAA rules and regulations.
  • Coach and mentor staff on procedures regarding insurance verification and HIPAA privacy.
  • Followed all HIPAA guidelines, maintaining strict confidentiality and patient rights.
  • Release information to persons or physicians according to HIPAA regulations.
  • Updated and reviewed current patient records in compliance with HIPAA.
  • Practice patient privacy and HIPAA Regulations.
  • Follow HIPAA and hospital guidelines.
  • Adhere to confidentiality guidelines, as outlined by organization policy and HIPAA regulations.
  • Partnered with the account setup team to assure shipping materials are provided as needed.Adhered to the confidentiality (HIPAA) requirements.
  • Worked with practice owners to ensure quality patient experience Attended to patient needs Facilitated accurate record-keeping and HIPAA compliance

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17 Hipaa Jobs

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42. Process Damages
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low Demand
Here's how Process Damages is used in Support Associate jobs:
  • Process damages and return-to-vendor merchandise.
  • Process damages, transfers and return items to vendor.
  • Conduct merchandise transfers and process damages.

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43. Sharepoint
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low Demand
Here's how Sharepoint is used in Support Associate jobs:
  • Created and maintained knowledge base documentation using SharePoint.
  • Developed and administrated a SharePoint site that provided up to date information which increased response time to students that contacted Capella.
  • Build and now maintains a SharePoint site where all reports, schedules, and files are kept for the department.
  • Apply intermediate proficiency with PC based software programs and automated database management systems Excel, Access, PowerPoint, SharePoint.
  • Integrated project management applications in daily activities, such as Microsoft Project, Microsoft SharePoint, and Microsoft Access.
  • Possessed extensive medical Provider and Faculty knowledge in Data management software such as MSOW, Facets, and SharePoint.
  • Maintained & administered SharePoint Team Site by building web design components, libraries, granting rights, etc.
  • Search in the SharePoint and TDIS systems to locate applications and documents in the passport process.
  • Send team all daily reports for completion and maintain SharePoint when the team lead is out.
  • Update, edits, and coordinate claims processes to include creating job aides on SharePoint.
  • Develop and maintain multiple SharePoint site collections serving as the Site Collection Administrator.
  • Administer SharePoint system to update user information and grant access for new users.
  • Referred to Total User List in SharePoint for details.
  • Organize and update customer data in SharePoint.
  • Managed the SharePoint site for project managers.
  • Create and update policy and procedure documents and post to CKit, Content and SharePoint.
  • Key Achievements: Selected to comprehensively manage the business unity's MS SharePoint site.
  • Create and started the Knowledge Sharing SharePoint to workflow documentation.
  • Build and manage National Accounts Sharepoint sites.
  • Developed business process support using SharePoint, Infopath, and Visio.

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35 Sharepoint Jobs

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44. Process Merchandise Returns
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low Demand
Here's how Process Merchandise Returns is used in Support Associate jobs:
  • Process merchandise returns and exchanges.

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45. Travel Arrangements
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low Demand
Here's how Travel Arrangements is used in Support Associate jobs:
  • Supported Division Manager and 17 Technical Managers in Research and Development-Expert knowledge of UNIX-Typed Technical documentation-Overseeing expense reports-Travel arrangements-Conference planning
  • Assisted Physicians in coordinating medical conferences and travel arrangements for those conferences.
  • Schedule large volume of travel arrangements both domestic and international.
  • Booked travel arrangements for executive management.
  • Coordinated calendars and scheduled travel arrangements.
  • Supported the Human Resources Department with maintaining appointment calendars, setting up interviews, meetings, and travel arrangements.
  • Place outbound calls to customers to collect information required for records and travel arrangements.
  • Time keeping, invoice reviews; travel arrangements; calendaring
  • Coordinate travel arrangements for AQ dept management.
  • Booked travel arrangements for IT staff.
  • Coordinate departmental presentations, training programs, teleconferencing including preparation of talks, viewgraphs, meeting minutes, travel arrangements.
  • Coordinate travel arrangements for executives when necessary.Telecommunication Associate: Maintain and troubleshoot all telecommunication accounts.

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5 Travel Arrangements Jobs

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46. Data Integrity
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low Demand
Here's how Data Integrity is used in Support Associate jobs:
  • Monitored credit compliance by resolving past-due exceptions, ensuring credit quality, and maintaining data integrity.
  • Maintained credit data integrity between multiple internal systems.
  • Monitor credit compliance, resolve documentation, collateral, and past-due exceptions, while ensuring credit quality and data integrity.
  • Served as systems expert to facilitate database changes through our Membership Accounts team to promote and foster data integrity.
  • Monitored client's compliance with credit terms (required financial statements) and data integrity of monitoring systems.
  • Conducted monthly stock audits and cycle counts to maintain inventory data integrity and correct variances.
  • Maintain passwords, data integrity and file system security for the desktop environment.
  • Update and reconcile all systems within Post Closing Operations Department for data integrity.
  • Single point of contact for data integrity issues for commercial clients.
  • Support New Originations, Assumptions, Modifications and Remediations in creating and maintaining the data integrity in the ARC system.

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16 Data Integrity Jobs

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47. Business Partners
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low Demand
Here's how Business Partners is used in Support Associate jobs:
  • Build strong relationships with business partners and actively support cross functional initiatives to drive improved overall business performance.
  • Represented the organization at meetings with contract business partners and government customers.
  • Acted as a primary liaison with the Client, Client Team, Credit Services, Treasury Management and other business partners.
  • Initiate the Support and Subscription renewal process for Di Customers, subsidiaries, Business Partners, and end users.
  • Inputted and verified FX trades and included regular dialogue with business partners, external clients and various trading desks
  • Supported Real Estate and Corporate Credit business partners on the Advanced Commercial Banking System (ACBS).
  • Served as primary liaison with client, client team, and other business partners.
  • Follow up with Business Partners to make sure access issues are functioning correctly.
  • Acted as primary liaison between client, client team and other business partners.
  • Developed strong relationships with the SAP Project Teams, and business partners.
  • Assisted HR Business Partners and Administrators in the automated requisition process.
  • Assist Business Partners with System Access Issues.
  • Can effectively collaborate/negotiate with business partners and assigned team to foster solid partnerships, teamwork, creditability and trust.
  • Collaborated with business partners across project teams to prioritize, plan, and organize work deliverables.
  • Conducted educational seminars in conjunction with IBM business partners to promote IBM hardware and software services

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64 Business Partners Jobs

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48. Fold Goods
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low Demand
49. Hang Goods
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low Demand
50. HR
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low Demand
Here's how HR is used in Support Associate jobs:
  • Maintained Home Care clinical records through appropriate filing and organization.
  • Performed or guided customers through the installation of hardware/software and networking components on their personal computer to meet computer needs.
  • Unloaded trucks, processed shipments, organized stockrooms, assisted with moving large displays throughout store, also helped customers.
  • Worked in non-profit agency that promotes health and well-being through physical activity in thirty counties across Western North Carolina.
  • Work effectively to meet an SLA of 8 hrs in case of urgent issues raised by the business.
  • Communicated with hundreds of clients throughout the nation as their main contact person within the company.
  • Honored as a Quality Ambassador for maintaining quality performance over a three month period.
  • PACE is a non-profit organization serving special-needs children and adults throughout the Bay Area.
  • Reviewed and completed position blotters thoroughly throughout the business day for various strategies.
  • Provided daily support to operational leads, HR and other team members.
  • Handle any and all patient or customer complaint throughout the hospital.
  • Have the ability to wear and communicate through a headset.
  • Experience with managing tickets/cases from initial contact through to resolution.
  • Lead small to mid-size implementations from inception through closure.
  • Provide support to children throughout their school day.
  • Enforced policies and procedures through the organization.
  • Open and close the store's safe, responsible for all codes revolving around the cashroom.
  • Staff has to look through applications to either approve, deny, or withdrawl them.
  • Key Achievements: Increased revenue through customer satisfaction.
  • Operated the cashroom and fulfilled techniques.

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434 HR Jobs

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Support Associate Jobs

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20 Most Common Skills For A Support Associate

Customer Service

21.8%

Sales Floor

19.3%

Procedures

12.3%

Data Entry

7.1%

Phone Calls

6.0%

Technical Support

3.7%

Passport

3.4%

Patient Care

3.2%

Office Supplies

2.7%

Daily Living

2.6%

Stock Shelves

2.3%

Personal Care

2.2%

Developmental Disabilities

1.9%

Troubleshoot

1.8%

New Merchandise

1.8%

Sort

1.7%

Setup

1.7%

Medical Records

1.5%

Communication

1.4%

Special Projects

1.4%
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Typical Skill-Sets Required For A Support Associate

Rank Skill
1 Customer Service 17.3%
2 Sales Floor 15.3%
3 Procedures 9.8%
4 Data Entry 5.7%
5 Phone Calls 4.8%
6 Technical Support 3.0%
7 Passport 2.7%
8 Patient Care 2.5%
9 Office Supplies 2.2%
10 Daily Living 2.1%
11 Stock Shelves 1.8%
12 Personal Care 1.8%
13 Developmental Disabilities 1.5%
14 Troubleshoot 1.5%
15 New Merchandise 1.4%
16 Sort 1.3%
17 Setup 1.3%
18 Medical Records 1.2%
19 Communication 1.1%
20 Special Projects 1.1%
21 Ensure Accuracy 1.0%
22 Prism 1.0%
23 Stockroom Standards 1.0%
24 Online Orders 0.9%
25 Powerpoint 0.8%
26 Daily Activities 0.8%
27 Timely Fashion 0.8%
28 Exam Rooms 0.8%
29 Security Tags 0.8%
30 High Volume 0.8%
31 CPR 0.7%
32 Computer System 0.7%
33 POS 0.7%
34 Vital Signs 0.7%
35 Medication Administration 0.7%
36 Active Directory 0.7%
37 Document Preparation 0.7%
38 Appropriate Person 0.6%
39 Special Needs 0.6%
40 Clerical Support 0.6%
41 Hipaa 0.6%
42 Process Damages 0.6%
43 Sharepoint 0.5%
44 Process Merchandise Returns 0.5%
45 Travel Arrangements 0.5%
46 Data Integrity 0.5%
47 Business Partners 0.5%
48 Fold Goods 0.5%
49 Hang Goods 0.5%
50 HR 0.5%
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47,008 Support Associate Jobs

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