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Support associate jobs in Kansas City, KS - 392 jobs

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  • Information Technology Support Engineer

    Teceze

    Support associate job in Kansas City, KS

    Title: IT Support Duration: 3 Weeks Project for one of our clients in Kansas City The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines. Who We Are - Teceze Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success. This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site. Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration) • Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams • Troubleshoot and replace network switch chassis blades when required • Good to have understanding of any Data Center Infrastructure Management Application • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain • Basic Knowledge of Monitoring tools such as Solarwinds, etc… • Networking and Operating System basics • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting • Basic knowledge about Hardware like Servers, Storage devices • Knowledge to understand Monitoring Tool outcome • Basic knowledge of ITSM tool preferably ServiceNow • Basic knowledge Backup technologies preferably EMC Avamar • Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux • Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server • Experience in SLA base environment • Knowledge on Server Performance monitoring preferred • Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply
    $53k-77k yearly est. 3d ago
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  • Software Support Specialist, Merchant Services

    Tyler Technologies 4.3company rating

    Support associate job in Overland Park, KS

    Description The Software Support Specialist, Merchant Services, is responsible for managing and supporting payment-related queries and issues, ensuring smooth transaction processing, and assisting customers with payment inquiries. The role requires a combination of customer service skills, technical knowledge, and attention to detail to effectively resolve issues and provide positive customer experience. This individual will work closely with third party vendors, finance, technical, and customer service teams to ensure all payments are processed accurately and efficiently. Responsibilities Handle customer inquiries and issues related to payments, including failed transactions, payment disputes, billing errors, and refunds. Provide solutions for payment-related concerns and ensure timely resolution, escalating more complex cases to higher-level support or relevant departments. Provide excellent customer service, including clear communication with customers regarding payment issues, processing steps, and expected outcomes. Assist customers in navigating payment platforms, such as online payment gateways, ensuring they have the information and tools needed to complete transactions successfully. Maintain accurate records of payment transactions, customer communications, and support cases. Create and update reports on payment issues and trends, providing feedback to management for process improvements. Work closely with the finance, IT, and customer service departments to resolve payment issues and improve payment systems. Coordinate with third-party payment processors or vendors as needed to address technical issues or updates. Ensure all payment processes comply with internal and external regulations, including security protocols and data protection laws (e.g., PCI-DSS compliance). Stay informed on industry best practices and company policies to continuously improve service delivery. Suggest improvements to streamline payment processes and reduce the number of payment-related issues. Qualifications A bachelor's degree in business, finance, or a related field is required. Previous experience in customer service, finance, or payment processing is desirable. Familiarity with payment platforms (such as Payliance, FISERV, and Chase ISO) and tools is beneficial. Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Ability to work under pressure and manage multiple tasks simultaneously. Basic understanding of financial transactions and payment systems
    $61k-75k yearly est. Auto-Apply 60d+ ago
  • Treasury Management Support Specialist

    Busey Bank 4.5company rating

    Support associate job in Leawood, KS

    The Treasury Management Support Specialist will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and treasury management services. This role is located in Leawood, KS or Plainfield, IL. Duties & Responsibilities Provide direct support to customers and associates responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone or email. Provide training, for all cash management services, including but not limited to, ACH processing, online wires, commercial online banking, bill pay, sweep accounts, positive pay, , Integrated Payables and Remote Deposit Capture. Complete system maintenance for existing treasury management products and services. Prepare customer documents to establish or maintain treasury management services and commercial deposit accounts. Maintain knowledge of regulations surrounding treasury services. Assist commercial customer who have experienced fraud on their account. Provide specialized line of business support. Identify and resolve issues within assigned responsibility, elevating urgent matters to management. Other special projects as directed. Education & Experience Knowledge of: Strong oral and written communication skills Advanced knowledge of the line of business policies, procedures and products Operational workflows and secure file transmissions Ability to: Multi-task and work independently Solve problems independently while applying logic and discretion Adapt to change and respond to all requests in a professional manner Desire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasks Analyze and solve problems for which there are not always precedents Maintain visual attention and mental concentration for extended periods of time Possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment Education and Training: High school diploma or equivalent required; college degree preferred. 2 years of customer service experience preferred Previous banking or finance and customer service experience preferred. Previous experience in roles identifying customer needs to expand relationships. Requires knowledge of Microsoft Office, Excel and Adobe Acrobat. Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $20 - $26/ hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
    $20-26 hourly Auto-Apply 12d ago
  • Operational Support Associate

    Sixt USA 4.3company rating

    Support associate job in Kansas City, KS

    Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you'll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You'll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, room for career growth and a rate of $23.76 per hour. YOUR ROLE AT SIXT You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning YOUR SKILLS MATTER Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs Flexibility You're available to work a variety of shifts, including evenings, weekends, and holidays Licensing & Eligibility You are at least 18 years old, authorized to work in the U.S., and hold a valid driver's license with a clean record WHAT WE OFFER Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays Employee Assistance Program Access support whenever needed through our Employee Assistance Program Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
    $23.8 hourly 5d ago
  • IT Desktop Support - Associate // Kansas City MO 64111

    Mindlance 4.6company rating

    Support associate job in Kansas City, MO

    Business IT Desktop Support - Associate Division Healthcare Contract 3 Months Qualifications Brief Description Providing technical guidance to a wide range of users over phone, via email and at colleague's work stations. Prioritizing work schedules to minimize operational down time. Requirements · High level customer services skills · An empathetic and approachable manner · A passion for IT and the ability to learn new technologies · The discipline to work within a fast-paced and dynamic support environment both individually and as part of a team. · Minimum of Bachelor's Degree or 3 year's desktop support experience · Experience with Microsoft desktop applications (Office, Outlook, etc.) · Experience with Microsoft Active Directory · Good written and verbal communication skills · Minimal travel, as necessary · Willing to work weekends/nights as needed for system upgrades · Microsoft certification (MSCE) preferred · Systems administrator experience with Microsoft Networking systems (Windows 2008/2012) with a LAN of at least 10 users is desirable · Experience supporting Android and iOS mobile devices Specific Job Duties · Assemble and support desktop & laptop computers and applications (Windows 7 Professional, Windows 10, Microsoft Office, Internet Explorer, RightFax, Filemaker, Symantec Endpoint Protection, SAS, etc.) · Support/educate end-users · Image systems via Ghost and/or SCCM · Utilize the SCCM to deliver new/updated software packages to the desktops/laptops · Maintain license inventory of all desktop computer applications · Maintain physical inventory of all desktop & laptop computers · Perform minor troubleshooting & repair of computers · Coordinate with vendors for the repair of desktop and laptop computers in and out of warranty · Provide remote support and troubleshooting. · Provide Desktop Team leadership · Attend team meetings · Make recommendations for improvement to Manager, Site Support · Other duties as assigned by Manager, Site Support If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************
    $32k-38k yearly est. Easy Apply 10h ago
  • IT Systems Support Specialist

    Intrinsic Development

    Support associate job in Lees Summit, MO

    PAY RANGE: $50,000-$70,000 based upon applicable project/work experience. THE COMPANY: Intrinsic Development is a full service real estate development company that specializes in upscale multi-family and commercial mixed-use developments. Our organization has built more than 3.5 million square feet of projects, with an additional 300,000 square feet currently under construction. The Intrinsic Development team has successfully developed everything from hospitality venues, to mixed-use, multi-family, hotels, clinics, offices and restaurants across 6 Midwestern states. We are excited to expand into Lee's Summit, Missouri which will be the new home for our corporate office. This expansion coincides with the launch of our new 260+ acre mixed-use development, which will feature approximately 2,900 luxury multi-family units, as well as over 660,000 square feet of retail, office, entertainment, hospitality space, and other related commercial uses. IT SYSTEMS SUPPORT SPECIALIST POSITION; We are seeking an experienced IT Systems Support Specialist to provide both hands-on end-user support and assist with infrastructure-related projects across our growing portfolio of apartment communities. This role will split time between providing day-to-day technical support to employees, managing IT equipment and user setups, and assisting with the planning, installation, and troubleshooting of IT infrastructure such as camera systems, access control, networking equipment, and community-wide Wi-Fi systems. The ideal candidate will bring a strong foundation in help desk support, systems administration, and infrastructure troubleshooting, with the ability to collaborate with vendors and third-party service providers as needed. IT SYSTEMS SUPPORT SPECIALIST RESPONSIBILITIES: End-User Support & Help Desk Provide Tier 2 technical support for desktops, laptops, mobile devices, printers, and software applications. Support onboarding and offboarding processes: new hire setup, account creation, software access, printer/server drive mapping, and hardware deployment. Recommend appropriate hardware/software configurations based on role requirements and order necessary equipment. Maintain an accurate inventory of IT assets, software licenses, and user access needs. Troubleshoot and resolve day-to-day hardware and software issues; escalate complex issues as appropriate. Infrastructure & Project Support Assist with the planning, installation, and troubleshooting of IT infrastructure in new apartment community developments, including: Camera systems (CCTV/Surveillance): installation, positioning, configuration, and troubleshooting. Cloud-based camera networks setup and support. Access control systems: setup, maintenance, and problem resolution. Networking: ensure internet connectivity in leasing offices, coordinate with ISPs/third-party providers to resolve connectivity or configuration issues. Provide input into IT infrastructure design during new construction projects, reviewing plans and recommending improvements. Support cabling and network setup including Cat6 termination, Wi-Fi network setup, router placement, and network wiring for community Wi-Fi. Support future IT office buildout, including server/storage upgrades and connectivity planning. Systems & Server Knowledge Administer and troubleshoot on-premises storage (NAS) and support migration or upgrade efforts. Understand core server concepts (Active Directory, file sharing, permissions, backups, and user management). Place and configure servers as required. Coordinate with third-party providers for advanced server management while maintaining in-house knowledge for day-to-day troubleshooting. General IT Administration Document IT procedures, system configurations, and troubleshooting steps. Ensure compliance with company IT policies, security standards, and best practices. Maintain patching, updates, and basic cybersecurity hygiene on endpoints. Partner with external vendors and service providers to resolve issues and coordinate new technology rollouts. IT SYSTEMS SUPPORT SPECIALIST QUALIFICATIONS: 3-5 years of experience in IT support, preferably in a Level 2 or Systems Technician role. Proficiency with Windows operating systems, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP, VPN). Experience with NAS or entry-level server administration. Hands-on knowledge of camera/security systems and access control platforms preferred. Strong troubleshooting and problem-solving skills across hardware, software, and networking. Excellent communication skills and ability to provide end-user training when needed. Ability to manage multiple priorities across help desk requests and project-based work. Experience with VoIP systems and troubleshooting. Familiarity with cloud-based solutions (Azure AD, OneDrive, SharePoint). Basic understanding of cybersecurity best practices (endpoint protection, MFA, phishing prevention). Project coordination experience in IT buildouts or system installations.
    $50k-70k yearly Auto-Apply 6d ago
  • Advisor Support Associate

    Prime Capital Financial

    Support associate job in Leawood, KS

    Job DescriptionDescription: The Advisor Support Associate plays a key role in supporting our advisory team by coordinating client service activities, preparing meeting materials, and ensuring a smooth and high-quality experience for plan sponsors and participants. This role blends operational efficiency, client communication, investment-related support, and administrative coordination. The position also provides direct support to the Director of Retirement Investment Plan Strategy, assisting with research, reporting, and implementation of investment-related initiatives. Key Responsibilities Client & Advisor Support Assist advisors with day-to-day service needs for retirement plan and wealth management clients. Prepare, update, and organize quarterly review reports, investment summaries, and meeting packets. Support participant-level services, including enrollment meetings, educational sessions, and follow-up communications. Respond to client inquiries promptly and professionally, ensuring a positive client experience. Support for the Director of Retirement Investment Plan Strategy Assist with preparing investment research, fund analysis, and market commentary for internal and client-facing use. Help update and maintain investment review templates, IPS documents, watchlists, and fund monitoring tools. Coordinate data requests, reporting cycles, and project timelines related to the firm's investment strategy initiatives. Provide administrative and operational support to ensure smooth execution of investment committee activities and deliverables. Help track industry trends, product changes, and regulatory updates relevant to retirement plan investment oversight. Operational Coordination Maintain accurate client records, files, and CRM updates. Process service requests such as distributions, rollovers, contributions, and account maintenance. Coordinate with custodians, recordkeepers, and internal departments to ensure timely completion of tasks. Track outstanding items and ensure advisors remain informed of service progress. Enrollment & Engagement Support Assist with scheduling and preparing materials for enrollment meetings and financial wellness sessions. Support marketing and communication efforts for participant outreach, reminders, and follow-ups. Monitor enrollment trends and support advisors in identifying opportunities for participant engagement. Reporting & Documentation Create and refine report templates, including quarterly review packs and benchmarking documents. Maintain documentation standards, ensuring compliance with internal procedures and industry regulations. Help ensure timely delivery of reports and materials to advisors and clients. Qualifications Bachelor's degree in business, finance, or related field (preferred). 1-3 years of experience in financial services, retirement plans, client support, or operations. Strong attention to detail with excellent organizational and time-management skills. Proficiency in Microsoft Office Suite; comfort with CRM tools and financial platforms. Strong written and verbal communication skills. Ability to manage multiple priorities in a fast-paced environment. Customer-centric mindset with a desire to support client and advisor success. Ideal Candidate Attributes Proactive, resourceful, and eager to learn. Comfortable working independently and as part of a team. Able to maintain professionalism and confidentiality. Driven by delivering high-quality service, accuracy, and consistent follow-through. Requirements:
    $30k-53k yearly est. 13d ago
  • Member Support Associate - WFH

    Spade Recruiting

    Support associate job in Kansas City, MO

    Start a Career That Offers Meaning, Stability, and Lasting Growth If you're aiming for a career that matters-one that provides steady long-term opportunities and the flexibility to work from home-this position may be an ideal fit. You'll connect with members who have already requested details about their benefit options. There is no cold outreach involved. Your role is to guide them through a simple consultation, answer their questions, and make sure they clearly understand the information provided. This opportunity is well-suited for someone who enjoys clear routines, structured tasks, and conversations that genuinely help others feel informed and confident. Your Responsibilities Coordinate and confirm appointments with members who have submitted inquiries Host virtual or phone consultations using an organized, step-by-step process Present benefit information in a clear, straightforward way Help members complete digital forms, ensuring everything is accurate Record notes, update files, and manage follow-ups professionally Deliver a polished, member-centered experience throughout each interaction The role focuses on communication, reliability, and consistent workflow-perfect for someone who likes structure and daily predictability. What You Bring Strong communication abilities and active listening skills Basic comfort with common online tools (email, Zoom, digital forms) Dependability, professionalism, and good time management The ability to stay organized and follow established procedures No previous background needed-complete training is provided If you enjoy helping people understand important information and guiding them through simple decisions, you'll thrive in this role. What You'll Receive Thorough training and ongoing guidance to help you succeed Weekly pay along with bonus opportunities Accelerated pathways for advancement A supportive, positive team environment A reliable full-time schedule with consistent expectations Remote-work flexibility, depending on your location This opportunity offers more than a paycheck-it provides a long-term career track with clear direction, meaningful work, and a team committed to your success.
    $30k-53k yearly est. Auto-Apply 42d ago
  • Systems Support Specialist I

    Insight Global

    Support associate job in Kansas City, MO

    An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements 2+ experience in a professional help desk/desktop support/service desk role Experience with Windows 10 Very documentation oriented Good customer-service personality
    $47k-71k yearly est. 60d+ ago
  • Production Support Technician (7am-3pm)

    Phenix Label 3.2company rating

    Support associate job in Olathe, KS

    The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: Assisting with jobs at press: Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. Install/Remove pre mounted plates in press. Install/Remove dies and other tooling in press. Assist in maintaining supply levels: Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. Notify ink technician when inks are needed at press and to be returned to ink department. Maintain all consumable supplies at press. Assist in maintaining the cleanliness of the facility by: Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. Returning stock and tools to designate return areas. Empty all trash receptacles. Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. Individual must be able to interact effectively with supervisors and peers. Individual must be able to perform general physical activities: Handling and moving objects Apply cleaning solvents Clean or wax floors Clean rooms or work areas Use portable hand spray equipment Participation and support of 5S initiatives and activities. High school diploma / GED / or equivalent. Individual should possess basic math and computer skills. English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties. Phenix Label is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $35k-45k yearly est. 9d ago
  • Temporary Support Associate

    Coach 4.8company rating

    Support associate job in Kansas City, KS

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
    $26k-34k yearly est. 60d+ ago
  • Tier II Service Desk Specialist (Part-Time)

    Makpar

    Support associate job in Kansas City, MO

    Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call “The Makpar Way,” we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. Our Mission: We solve complex problems for the Federal government to accelerate access to citizen services. When it comes to excellence, we deliver. Learn more about our employer brand at makpar.com/careers. The Position: The Desktop Support Technician provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Role Specific Duties: Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals. Diagnose and resolve hardware and software issues in a timely manner. Install, configure, and maintain operating systems, applications, and security tools. Assist with onboarding and offboarding of employees, including device setup and account provisioning. Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system Collaborate with IT team members to escalate complex issues and implement solutions. Ensure compliance with organizational IT policies and security standards. Support remote users and troubleshoot connectivity issues via VPN or remote tools. Required Qualifications: Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience). 6 months to 1 year of desktop support or IT helpdesk experience. Proficiency in Windows and mac OS environments. Knowledge of Active Directory, Office 365, and basic networking concepts. Familiarity with imaging tools and remote support software. Familiarity with ticketing systems such as ServiceNow and Remedy. Strong communication, customer service, and problem-solving abilities. Must adhere to federal government IT security standards. Work Environment: Onsite or hybrid; may require occasional travel to regional offices. Ability to lift and move computer equipment (up to 50 lbs.). Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain. Preferred Certifications (at least 1): CompTIA A+ Microsoft Certified Modern Desktop Administrator Associate ITIL Foundation Benefits: At Makpar Corporation we understand that we all need to balance work and life - that is why we have a great benefits package, excellent training and career development opportunities, flexible work schedules along with a generous compensation package. At Makpar, we believe in keeping our employees happy, healthy and engaged. We pride ourselves in providing outstanding benefits, creating environments where employees are encouraged to be themselves, collaborate, and be inquisitive in order to achieve goals. Start your career today and be a part of something meaningful! Makpar is an Equal Opportunity Employer.
    $38k-54k yearly est. Auto-Apply 34d ago
  • Tier II Service Desk Specialist (Part-Time)

    Iquasar LLC 4.2company rating

    Support associate job in Kansas City, MO

    Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Makpar has an exciting opportunity for an Tier II Service Desk Specialist (Part-Time) to join our growing team. Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call The Makpar Way, we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. We are seeking a Tier II Service Desk Specialist for a (Part-Time) position. Position: Tier II Service Desk Specialist Position Type: Part-Time-Onsite The Position: Tier II Service Desk Specialist provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Key Responsibilities Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals. Diagnose and resolve hardware and software issues in a timely manner. Install, configure, and maintain operating systems, applications, and security tools. Assist with onboarding and offboarding of employees, including device setup and account provisioning. Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system Collaborate with IT team members to escalate complex issues and implement solutions. Ensure compliance with organizational IT policies and security standards. Support remote users and troubleshoot connectivity issues via VPN or remote tools. Required Qualifications Education & Experience Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience). 6 months to 1 year of desktop support or IT helpdesk experience. Proficiency in Windows and mac OS environments. Knowledge of Active Directory, Office 365, and basic networking concepts. Familiarity with imaging tools and remote support software. Familiarity with ticketing systems such as ServiceNow and Remedy. Strong communication, customer service, and problem-solving abilities. Must adhere to federal government IT security standards. Work Environment: Onsite or hybrid; may require occasional travel to regional offices. Ability to lift and move computer equipment (up to 50 lbs.). Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain. Preferred Qualifications (Optional) CompTIA A+ Microsoft Certified Modern Desktop Administrator Associate ITIL Foundation If you are interested in this position, please send me a copy of your latest resume at *********************. Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not the right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you! Availability to start a new job Best Rates Contact # Please dont hesitate to contact me for any questions you may have. All employment is decided based on qualifications, merit, and business need. Regards, Bob Hafiz | Technical Recruiter Representing Makpar Phone: ************ Ext.No.530 Direct:************ Makpar Corporation 8a/WOSB/EDWOSB ************** ISO 9001:2015 ISO 20000-1:2018 ISO 27001:2013 CMMI-DEV ML3 and CMMI-SVC ML3 Winner of SBA 2019 Subcontractor of the Year Award, Region 3 Makpar is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
    $45k-57k yearly est. Easy Apply 5d ago
  • Tier II Service Desk Specialist (Part-Time)

    Makpar Corporation

    Support associate job in Kansas City, MO

    Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. Our Mission: We solve complex problems for the Federal government to accelerate access to citizen services. When it comes to excellence, we deliver. Learn more about our employer brand at makpar.com/careers. The Position: The Desktop Support Technician provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Role Specific Duties: * Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals. * Diagnose and resolve hardware and software issues in a timely manner. * Install, configure, and maintain operating systems, applications, and security tools. * Assist with onboarding and offboarding of employees, including device setup and account provisioning. * Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system * Collaborate with IT team members to escalate complex issues and implement solutions. * Ensure compliance with organizational IT policies and security standards. * Support remote users and troubleshoot connectivity issues via VPN or remote tools. Required Qualifications: * Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience). * 6 months to 1 year of desktop support or IT helpdesk experience. * Proficiency in Windows and mac OS environments. * Knowledge of Active Directory, Office 365, and basic networking concepts. * Familiarity with imaging tools and remote support software. * Familiarity with ticketing systems such as ServiceNow and Remedy. * Strong communication, customer service, and problem-solving abilities. * Must adhere to federal government IT security standards. * Work Environment: Onsite or hybrid; may require occasional travel to regional offices. * Ability to lift and move computer equipment (up to 50 lbs.). * Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain. Preferred Certifications (at least 1): * CompTIA A+ * Microsoft Certified Modern Desktop Administrator Associate * ITIL Foundation $22 - $25 an hour Benefits: At Makpar Corporation we understand that we all need to balance work and life - that is why we have a great benefits package, excellent training and career development opportunities, flexible work schedules along with a generous compensation package. At Makpar, we believe in keeping our employees happy, healthy and engaged. We pride ourselves in providing outstanding benefits, creating environments where employees are encouraged to be themselves, collaborate, and be inquisitive in order to achieve goals. Start your career today and be a part of something meaningful! Makpar is an Equal Opportunity Employer. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $22-25 hourly 34d ago
  • Tier II Service Desk Specialist (Part-Time)

    Cb 4.2company rating

    Support associate job in Kansas City, MO

    Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Makpar has an exciting opportunity for an Tier II Service Desk Specialist (Part-Time) to join our growing team. Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call “The Makpar Way,” we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. We are seeking a Tier II Service Desk Specialist for a (Part-Time) position. Position: Tier II Service Desk Specialist Position Type: Part-Time-Onsite The Position: Tier II Service Desk Specialist provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Key Responsibilities Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals. Diagnose and resolve hardware and software issues in a timely manner. Install, configure, and maintain operating systems, applications, and security tools. Assist with onboarding and offboarding of employees, including device setup and account provisioning. Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system Collaborate with IT team members to escalate complex issues and implement solutions. Ensure compliance with organizational IT policies and security standards. Support remote users and troubleshoot connectivity issues via VPN or remote tools. Required Qualifications Education & Experience Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience). 6 months to 1 year of desktop support or IT helpdesk experience. Proficiency in Windows and mac OS environments. Knowledge of Active Directory, Office 365, and basic networking concepts. Familiarity with imaging tools and remote support software. Familiarity with ticketing systems such as ServiceNow and Remedy. Strong communication, customer service, and problem-solving abilities. Must adhere to federal government IT security standards. Work Environment: Onsite or hybrid; may require occasional travel to regional offices. Ability to lift and move computer equipment (up to 50 lbs.). Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain. Preferred Qualifications (Optional) CompTIA A+ Microsoft Certified Modern Desktop Administrator Associate ITIL Foundation If you are interested in this position, please send me a copy of your latest resume at *********************. Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not the right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you! Availability to start a new job Best Rates Contact # Please don't hesitate to contact me for any questions you may have. All employment is decided based on qualifications, merit, and business need. Regards, Bob Hafiz | Technical Recruiter Representing Makpar Phone: ************ Ext.No.530 Direct:************ Makpar Corporation 8a/WOSB/EDWOSB ************** ISO 9001:2015 ISO 20000-1:2018 ISO 27001:2013 CMMI-DEV ML3 and CMMI-SVC ML3 Winner of SBA 2019 Subcontractor of the Year Award, Region 3 Makpar is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Compensation: $24.00 - $25.00 per hour
    $24-25 hourly Auto-Apply 5d ago
  • Member Support Specialist

    Sun Life Financial 4.6company rating

    Support associate job in Kansas City, MO

    Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: The opportunity: Member Support Specialists are the face to Sun Life's external clients. The position is accountable for the intake of all telephone calls and inquiries from claimants and policyholders as well as Sun Life's internal claims professionals and Client Relationship Executives. Individuals in this role uphold our commitment to providing the highest level of customer service standards in order to ensure our clients complete satisfaction. How you will contribute: * Will act as the primary contact for our Members and be responsible for answering Customer inquiries and identifying solutions to any problems during peak times as needed. * Support and take ownership of member inquiries and requests through inbound telephone calls. Some inquiries may require research and outbound follow-up. * Inquiries will focus on aspects of the client's group benefits plan. Topics will include details about their eligibility, coverage and claims. * Effectively listen to members and determine the best course of action. Most calls are resolved through well documented processes. * Empathetically assist the member through the claims process. * Provide feedback received from clients, or from your own observations, to identify and drive business changes needed to create an improved client experience. * Achieve productivity, scheduled adherence and quality assurance expectations as well as exude leadership competencies that contribute to a successful team environment. * When not supporting Customer Calls, responsibilities will also include administrative duties which facilitate new claim set up, and management of existing claims within Claim Shared Services * Review STD, LTD, Life, Life Waiver of Premium, Absence Documents * Manage Special Handling Process using instructions which vary for each group * Provide input and recommendations and analysis to management on business process * Emphasize Continuous Improvement, either enhancing the client experience or creating an efficiency. * Assignment of tasks to the appropriate area based on various criteria * Ability to identify complex diagnosis and handle accordingly * Able to meet production goals each day, based on work assigned * Ability to maintain a high level of accuracy when handing assigned work * Respond to all emails, both internal and external, within the required timeframe * May assist in special project work or other duties as defined by the needs of the business * Requires working knowledge of claim processing procedures and system applications * Requires critical thinking skills, high accuracy, quality work products, ability to multi-task and maintain a high production of pace and focus * Must possess appropriate verbal communication skills to address various departments and clients * Effective judgement to use both categories of skills when applicable, as outlined above, to enhance or expedite the client experience What you will bring with you: * Representatives must act with a sense of urgency by being responsive and resolving service issues as quickly as possible * Flexibility in being able to shift between different responsibilities throughout the day, or based on the task at hand * Ability to identify trends based on customer feedback or self-observations in order to drive an improved customer experience * The ability to actively listen to customers, paying attention to their needs, frustrations and suggestions is critical * Manage stressful situations with composed behavior demonstrating empathy and understanding * Demonstrated aptitude in problem solving and thinking "outside the box" * Possess the capability to work effectively in a fast paced environment that demands high energy and passion for customer service * Commitment is required to be flexible, adaptable and motivated to pitch in and support the team's work at all times * Proven record of providing strong and effective customer service * Ambition to continuously learn and develop professionally through feedback and coaching * Solid systems and technology skills * Strong verbal and written communication skills * Proficiency with Windows and Microsoft Applications * Ability to work in a fast pace, high volume and deadline driven environment * Strong working both independently and as part of a team * Bachelor's degree or equivalent work experience preferred Salary Range: $40,600 - $54,800 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Claims - Life & Disability Posting End Date: 01/02/2026
    $40.6k-54.8k yearly Auto-Apply 9d ago
  • Youth and Adult Support Advocate-Specialist

    The Whole Person 4.0company rating

    Support associate job in Kansas City, KS

    The Top Ten Reasons Why You Should Work for The Whole Person: 1) New Hires get 5+ weeks (224 hours) of Paid Time Off (PTO) a year - this goes up at 2 year anniversary and 5 year anniversary! 2) Unused PTO rolls over to the next year - up to 350 hours 3) Flexible hours, you know who you need to visit, we let you dictate your schedule 4) We pay 100% of the Employee's Insurance costs for: Medical, Dental, Vision, Gap Medical Insurance, Short Term and Long Term Disability and a $20,000 Term Life Insurance Policy 5) We pay 6.37% of your gross into your Retirement Plan - 403(b) 6) 11 Legal Holidays that aren't counted toward your PTO! 7) How many places have you worked that has a "FUN Committee"? 8) TWP has set aside Professional Development fees for each employee 9) We are a $35 million Not-for-Profit with 88 Full-time and 30+ part-time Employees 10) This year, our organization celebrated 40 years in the Greater Kansas City Area Title: Independent Living Advocate - Youth & Adult Support Specialist Department: Youth and Adult Services Reports to: Youth and Adult Services Manager Status: Full-time Hourly Hours per week: 40 (Monday - Friday) GENERAL DESCRIPTION This position is responsible for providing peer mentorship, information, referrals, advocacy, independent living skills training, peer counseling, and related services designed to help youth and adults with disabilities maximize their opportunities for independence. The individual in this position will serve as a role model and mentor for people with disabilities. This position will be working mainly out of the Kansas City, MO office but will travel to various schools in Metro Missouri and Kansas as well as Community Events throughout the KS/MO metro area. Evening and some weekend work will be required ESSENTIAL JOB FUNCTIONS Peer mentor: Assist students with disabilities involved in the justice and/or foster care systems by developing an individualized mentoring plan in which goals are identified and steps outlined for their individual success. Teach and model independent living skills by way of predefined and individually tailored curriculum. Facilitate peer support groups that address aspects of independent living. Provide on-site and off-site supports to youth and adult consumers, already on your caseload, to develop goal centered independent living plans (may include evenings and weekends). Complete forms and write progress notes in a timely and accurate manner, including submission into agency database, per department policy. Assess consumer's current status of mental health through observation and from consumer's self-report, as well as use of assessment tools (as needed), to determine appropriate referral to mental health support services and treatment. Upon request of Parents or School, participate in Individualized Education Plan (IEP) meetings as well as other community meetings with youth and adults for the purpose of increasing independence and coordinating services. Effectively manage caseload of consumers, maintaining contact with consumers per department standards to ensure goal progression, need for revisions, and closure of cases. Network with community resources and participate in community events, including representing TWP at transition fairs and workshops. Receive Information and Referral calls for the Kansas Office. Regular and predictable attendance REQUIRED SKILLS A Bachelor's degree in social services or Education or a related field is required A minimum of two years working with people who have disabilities Proficient at Microsoft Office Ability to travel to various offices, schools and events in the Kansas City Metro Area PREFERRED SKILLS Master's degree in social service or related field A minimum of two years working with IEPs in the Public School System Knowledgeable regarding community services. Personal experience with a disability COMPETENCIES Ability to work independently, utilizing Manager as needed. Working knowledge of disabilities and disabilities-oriented issues for children and adults. Ability to problem solve and develop alternate solutions to reach intended goal. Understanding of Special Education Classrooms and student behavior Effective written and oral communications skills. High energy level and strong interpersonal skills to work with people who have disabilities. Ability to work independently and meet deadlines Organizational skills Understanding of and adherence to the philosophy of Independent Living and the Disability Rights Movement WORK ENVIRONMENT & PHYSICAL DEMANDS This position spends a portion of their time in the office, but also will travel locally to visit consumers/clients, meet with service providers or attend meetings. While performing the duties of this job the employee has the potential to encounter unpredictable clients. The position has mostly an inside work environment and occasional outside work, traveling from one location to another, with exposure to weather conditions. OTHER DUTIES Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ABOUT OUR ORGANIZATION The Whole Person (TWP) is a not-for-profit that provides a proactive, challenging, fun and dynamic team environment in which to work, learn and add value to the Consumers we are privileged to serve in the Kansas City area. To be a TWP team member you must: Want to serve persons with various physical and/or mental disabilities. Be prepared to work hard. Be prepared to be a part of a dynamic team environment with a supportive culture that encourages personal growth and achievement. Be dedicated to providing the highest level of customer service and to contributing to the fun working environment within our organization. Support the Mission of the Organization to “Connect people with disabilities to the resources they need by supporting independent choice and advocating for positive change in the community.” The Whole Person provides generous benefits, including paid medical, dental, vision and Term Life Insurance, retirement 403(b) funding and liberal paid time off. The Whole Person is an equal opportunity employer committed to hiring staff members reflecting the great diversity of our community. Reasonable accommodations will be made upon request. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. PEOPLE WITH DISABILITIES ARE STRONGLY ENCOURAGED TO APPLY.
    $27k-35k yearly est. 60d+ ago
  • Invoicing Support

    DH Pace 4.3company rating

    Support associate job in Olathe, KS

    Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of Kansas City™, a DH Pace Company, Inc. is hiring an Invoicing Support professional for our growing team in Olathe, KS! This person will perform a wide range of administrative and office support activities for the department and/or managers to facilitate the efficient operation of the organization. Job seekers with experience in billing, administrative work, finance, and accounts payable would excel in this position. We are also considering entry-level candidates! Excellent opportunity for recent or upcoming graduates or those seeking a career change! Job Responsibilities: General administrative duties including, but not limited to: answering telephone calls, receiving, and directing visitors, assisting with showroom sales, handling bank deposits, utilizing various software systems, ordering supplies, filing, scanning, and faxing Assist the department managers in day-to-day activities and paperwork Enter sales leads and service requests Complete all billing related processes and requirements for sales and service orders Track jobs for billing balance and seek resolution Maintain electronic billing folders and meet all monthly cutoff billing dates Review and analyze monthly reports, identify errors/trends, and research for resolutions Other responsibilities as assigned Job Qualifications: Previous administration, billing, finance, accounts payable, or other relevant experience preferred Proficiency with Microsoft Office Strong attention to detail and ability to work in a fast-paced environment is required Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $26k-34k yearly est. 29d ago
  • Part Time Auction Support Specialist (Manheim)

    Cox Enterprises 4.4company rating

    Support associate job in Kansas City, MO

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is NOT remote- it is conducted on-site, in office This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies. Part time position: Approximately 6-10 hours per week (Tuesday, Wednesday, Thursday schedule) Sign on Bonus: $1,000 Sign on Bonus after 90 days of employment Key Responsibilities: * Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. * Work with auctioneer virtually to verify system information accurately represents vehicle. * Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. * Operate monitor virtually, work with auctioneer to review Simulcast bids. * Provide arbitration and other vehicle announcements to support auctioneer. * Call and E-mail on late titles. * Utilize salesforce for title absent support. * Other duties as assigned. Minimum Qualifications: * High School Diploma/GED * Generally, less than 2 years of experience * Effective communication skills required. * Must possess good problem-solving and organizational skills. * Ability to remain focused and composed during fast-paced sale-day activities. * Regularly required to stand, walk, reach, talk and hear. * Ability to lift 1-10 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Preferred Qualifications: * Ability to read, write and speak in Spanish. Work Environment * Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $14.7-22.1 hourly Auto-Apply 60d+ ago
  • Store Support Specialist

    Discovery Furniture Inc.

    Support associate job in Olathe, KS

    At the Furniture Mall, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Store Support Specialist! (What others would call a warehouse associate) The BEST person for this role would be described as someone who enjoys working as a team to accomplish a common goal, loves to stay busy and is not afraid of lifting heavy objects. Our team is a well-oiled machine who strives to do our best to keep the store looking fresh and exciting for our guests. If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position Title: Store Support Specialist Reports to: Dock Manager Purpose of Position : The Store Support Specialist is responsible for keep inventory levels on the sales floor at a maximum. Assists the Visual Merchandiser with moving/arranging product on showroom floor. Responsible for all aspects of warehouse product flow, setting-up of product, wrap and store purchased product until customer pick-up or delivery. Responsible for housekeeping in warehouse and around store. Job Type: Full-time or Part-time - Flexible schedules available for the right candidate Main Objectives: Maintain floor inventory by arranging showroom floor and setting-up incoming product. Transfer product from warehouse to floor, monitor incoming product for structural integrity and/or flaws. Remove sold product from floor, wrap and store until customer delivery or load product into customer vehicle for customer pickup. Communicate daily or weekly as needed with the Visual Lead or Manager to coordinate efforts in prioritizing work for reading the floor for incoming merchandise. Responsible for the clerical side of the warehouse operation documenting product receipt. Receive and distribute and/or install parts that are ordered for repairing floor samples. Organize and maintain the warehouse, performing general housekeeping duties, including maintaining cardboard trailer/dumpsters. Keep the backroom warehousing area neat and clean. General cleaning, building maintenance and completing simple repairs Complete and submit weekly warehouse checklist. Work to reduce store warehouse operating expenses. Maintain reliable attendance. All other duties and special projects as assigned. Qualifications: Able to work in a team and communicate effectively with others Familiar with general warehouse functions Familiar with and ability to use hand tools Ability to use some industrial machinery Must learn and use proper methods for lifting/stacking and leverage Ability to learn and maintain strong product knowledge Requirements: Able to work some evenings and weekends Must be detail oriented Able to work in a team and communicate effectively with others Knowledge of basic computer functions Ability to manually unload and load product repeatedly from semi-trailers. Maintain a valid driver's license Must be able to work in various environmental conditions Must be able to maintain balance and climb two to five feet on a stepladder in order to hang, change signs, and/or light bulbs. Must be able to work around various fumes, odors, chemical agents, and solvents. Undertake and support any policy, change, system, or work rules the company implements regarding the purpose of this position Education: High School Diploma or equivalent required Some college preferred Experience 6 months working in warehouse environment preferred Benefits: Best work/life balance ratio of any comparable retail position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical, Dental & Vision insurance 401K with Company Match Complimentary Life Insurance Vacation time Three paid holidays: Thanksgiving, Christmas, and Easter Employee Discount Pay Range: $10-$15 depending on individual qualifications and experience. We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.
    $10-15 hourly Auto-Apply 60d+ ago

Learn more about support associate jobs

How much does a support associate earn in Kansas City, KS?

The average support associate in Kansas City, KS earns between $23,000 and $69,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Kansas City, KS

$40,000

What are the biggest employers of Support Associates in Kansas City, KS?

The biggest employers of Support Associates in Kansas City, KS are:
  1. Sixt
  2. Coach
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