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Support associate jobs in Kentucky - 904 jobs

  • Revenue Support Associate U31

    Louisville-Jefferson Metro (Ky

    Support associate job in Kentucky

    Summary Objective The purpose of this position is to perform complex tax preparation, document review, and account analysis. This class works under general supervision, independently developing work methods and sequences. ESSENTIAL FUNCTIONS The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. * Updates and maintains account information. * Provides information to customers regarding local taxation to individuals, partnerships, and corporations. * Prepares taxes and related forms based on information supplied by the taxpayer or designee. * Reviews and analyzes tax forms and applications for accuracy, making corrections as necessary. * Educates and advises taxpayers of local tax responsibilities including, but not limited to, filing deadlines and tax payment obligations. * Provides e-services support to taxpayers. * Manages inbound and outbound taxpayer calls, resolving issues, and ensuring a positive customer experience. * Cashiers tax payments and maintains cash drawer. * Establishes taxpayer payment plans. * Communicates, as directed, with other Metro agencies and LMRC internal divisions. * Determines when taxpayer needs should be escalated and resolved at a higher level. * Stays abreast of policies and procedures to provide accurate and consistent information to internal and external customers. * Communicates with individuals in person or otherwise, utilizing all types of communication channels. * Assists in training as needed. * Operates office/computer equipment. * Performs related work, other duties as assigned. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: * Associate's Degree in Accounting, Business Administration, Economics, Finance or related discipline. * Two (2) years of experience in customer service, accounting, finance, tax, or collections or an equivalent combination of education, training and experience. OTHER MINIMUM REQUIREMENTS: * Must adhere to all applicable regulatory requirements. PHYSICAL DEMANDS: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. * Meets regular and punctual attendance standards and any special needs of the position as determined by management, including mandatory overtime and performing related work * Spends prolonged periods of time sitting. UNAVOIDABLE HAZARDS (WORK ENVIRONMENT): Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. * None. AMERICANS WITH DISABILITIES ACT COMPLIANCE Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. STANDARD CLAUSES May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. ESSENTIAL SAFETY FUNCTIONS It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.
    $29k-52k yearly est. 3d ago
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  • Facilities Support Associate

    Commonwealth Medical Services

    Support associate job in Lexington, KY

    Job Description Facilities Support Associate Schedule: Part-Time · 10 Hours/Week · In-Person We are seeking a dependable and detail-oriented Facilities Support Associate to help keep our medical and corporate office environments clean, safe, and well-maintained. This position supports the Facility Manager by completing weekly janitorial tasks, performing routine facility inspections, and ensuring office supplies and inventory remain organized and up to date. This is an ideal role for someone who takes pride in creating clean, functional workspaces and enjoys independent, structured work. Key Responsibilities • Perform weekly janitorial and housekeeping duties across medical and corporate office locations. • Conduct weekly walk-through inspections and document any maintenance issues (e.g., broken fixtures, damaged furniture, safety concerns, items needing replacement). • Support the Facility Manager in maintaining clean, organized, and presentable work areas. • Create, update, and maintain office-specific inventory lists for furniture, cleaning products, and office supplies. • Monitor supply levels and promptly report restocking needs to the Facility Manager. • Assist with minor facility tasks as assigned. Qualifications • Previous experience in janitorial, housekeeping, or general facility maintenance preferred. • Strong attention to detail with the ability to document findings clearly and accurately. • Able to work independently while maintaining consistent communication with the Facility Manager. • Comfortable traveling between multiple office locations as needed. • Dependable, organized, and proactive in identifying facility needs. • Clean driving record required.
    $29k-52k yearly est. 12d ago
  • Community Support Associate (KRCC-Laurel Cottage/Emmalena)

    Kentucky River Community Care 3.4company rating

    Support associate job in Kentucky

    Job Description Community Support Associate (KRCC-Laurel Cottage/Emmalena) Employment: Full-Time Credentials: High School Diploma/GED, plus 1 (One) year full time working with individuals who receive treatment services for treatment of a mental health/co-occurring disorder. Special skills: Interpersonal and written communication skills Shifts/Days: (Monday-Friday) 8am-4pm (40 hours per week) Primary Functions: Assisting individuals to live with maximum independence in the community. Assisting individuals to take medications, monitor symptoms, and monitor side effects of medication. Teach individuals skills for living in the community, budgeting money and keeping home safe and clean. Assist clients with transportation to appointments. EEO Texting Privacy Policy and Information: Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting "Stop". Powered by JazzHR JWGSQwXKIX
    $20k-27k yearly est. 19d ago
  • IT System Support Specialist

    Tate Access Floors Inc. 4.7company rating

    Support associate job in Lexington, KY

    Job Description Job Type: Exempt Duration of role: Full Time 1 Reporting to: IT System Support Specialist About Us At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $420m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner. Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate's world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact. We are excited to potentially welcome you as part of our team as we continue to grow on a worldwide scale. About the Role Reports to the Information Systems Technical Lead but works closely with the IS Technical Support and IS Administrator. The IS Technical Support Analyst will ensure a high-level infrastructure and end user support is given to the business. What You'll Do Fault-finding and maintaining servers, PC's, network infrastructure hardware and software (including laptops) used in the organization. Provision new assets/replacement assets, maintain adequate site stock levels while ensuring accurate recording of assets within the IT Asset register. In a business-like manner accurately log details of reported Incidents and Service Requests. Manage, update and escalate calls to ensure Service Levels are achieved. Analyze network metrics to ensure optimal network performance. Site contact for Circuit Analytics and network uptime. Ensure all IT activities, including relocating IS, telephone and office equipment as requested by key personnel during business hours, strictly in accordance with Health and Safety guidelines. Ensure all IT activities are compliant with the Kingspan IT manual, analyze current systems/activities to identify ones falling outside the Kingspan IT Manual governance are logged and either resolved or escalated where appropriate. Document in the IT Service Desk, according to the standards of the organization, any system changes, updates, and modifications released while carrying out the role. Analyze current systems and technology solutions, develop solutions for performance optimization and integration to increase productivity. Undertake any training provided by the organization. Be an ambassador for the IS department, actively promoting the use of IS toolsets where applicable within the business. Possess an enthusiastic, energetic, and can-do approach to customer service and solution delivery. Some of the hours' support work will be expected while carrying out this role. Additional Expectations Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy. Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands. Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System. Report compliance concerns, issues, and failures. Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service. Participate in training as required. What You'll Bring A bachelor's degree in information systems or related field with at least 2 years' experience in a similar role in a corporate environment. Fundamental understanding of Active Directory User administration Strong understanding of the O365 Suite, Exchange Online, O365 Administration, Azure Minimum two years in an ITIL Ticketing system, managing, creating and solving Issus/Requests within an outlined and timely manner. In depth experience in desktop support for Windows 10/11, IOS, Android and printers. Fundamental understanding of Network troubleshooting, able to identify reasons for loss in connectivity and slowness and solve with relevant solutions. Have a working knowledge of Windows server. Have a working knowledge of O365, including managing and maintaining SharePoint and OneDrive. Must have excellent time management and communication skills, with the ability to work as part of a team or on own initiative. Must demonstrate a good attitude to work and be flexible to challenges and changes. Full driving License with the ability to travel as and when required. Desirable Candidate Requirements: Desirable Candidate Requirements: Microsoft scripting technologies including PowerShell, VBA, and VBScript. Advanced Windows Server. Knowledge and experience of Microsoft SQL (DBA and/or T-SQL). Advanced knowledge of Citrix and/or Windows Terminal Services. Back-end web-based technologies. What You'll Get Pay range: $60,000 USD to $80,000 USD. This role is eligible for a discretionary bonus. Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally. World of Wellness Philosophy: We empower you to take charge of your health and well-being. You'll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness. Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world. Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted - allowing you to be more versatile and develop a broader skill set. Mentorship and development: At Tate, we don't believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future. Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence. Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions. Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Employment may be contingent upon completion of post-offer requirements in accordance with applicable law.
    $60k-80k yearly 6d ago
  • Collection Support Clerk

    Zwicker & Associates 4.2company rating

    Support associate job in Hebron, KY

    The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients' interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States. Zwicker & Associates is seeking a Collections Support Clerk. Collections Support is responsible for performing administrative duties on a daily basis. The base hourly rate for this position is $17.00 - $18.00 per hour. Responsibilities include: Administrative duties supporting our front-line collectors Locating, researching and properly documenting consumer's assets in such a way to prepare consumers account for post judgment remedies (maintaining confidentiality at all times) Adhering to all Firm policies and client guidelines / work standards All other duties as assigned Requirements Call center experience a plus Excellent administrative and phone skills Basic computer skills Above average interpersonal, oral, and written communication skills Ability to work in a fast-paced environment Skip tracing through LexisNexis Accurint (not "accurant") involves using a platform that combines vast public and commercial databases with sophisticated linking technology to find individuals and businesses for collections, real estate, and legal professionals. Physical Qualifications: Be able to lift five pounds or greater Be able to sit 90% of the work day at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position specific documents and correspondence Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays, and 401K with match. No Phone Calls, No agencies, EOE, drug free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for a minimum of five (5) business days during which time all qualified and eligible employees have the ability to apply.
    $17-18 hourly 60d+ ago
  • Clinical Operations Support

    Brightspring Health Services

    Support associate job in Louisville, KY

    Our Company PharMerica The Clinical Operations Support role is accountable for performing a broad range of duties that contribute to the effective functioning of the Clinical Operations department. This includes providing administrative assistance using Microsoft Outlook, Word, Excel, PowerPoint, and other software tools. The role also involves performing mobile pharmacy technician field tasks as needed. Key duties include managing IV pump tracking across all pharmacies, assisting the NCS/CP team with administrative functions, and completing mobile technician assignments when required. Required: Pharmacy Technician Certification Remote opportunity Full Time, 40 hours/week Travel: 25% Our comprehensive benefits include: DailyPay Flexible schedules Competitive pay Shift differential Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Paid Time-off Tuition reimbursement Non-retail/Closed-door environment Annual Incentive Bonus Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! Responsibilities Performs general administrative functions in support of pharmacy and clinical operations department Prepares, formats, and distributes reports, correspondence, and educational materials using Microsoft Word Develops, maintains, and maintains operational spreadsheets in Excel, including tracking of clinical initiatives and program metrics Creates and edits presentations in PowerPoint to support clinical program rollouts, training sessions, and leadership meetings Provides administrative support for consultant pharmacists and nurse consultants, including documentation preparation, regulatory support, and workflow organization Orders, receives, and accounts for office supplies Assists with special projects and administrative tasks as required Supervisory Responsibility: No Qualifications High School diploma or equivalent Associate's Degree or higher in business administration, healthcare, or related field DESIRED 1 year of related experience Pharmacy technician certification Administrative or office management certification desired Percentage of Travel: 0-25% Driving Position: No **To perform this role will require frequently sitting, standing, walking, and typing on a keyboard with fingers, and occasionally bending, reaching, climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs** About our Line of Business PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit ******************* Follow us on Facebook, Twitter, and LinkedIn. Salary Range USD $21.00 - $24.00 / Hour
    $21-24 hourly Auto-Apply 13d ago
  • Community Support Associate

    Maryhurst 3.0company rating

    Support associate job in Louisville, KY

    Job Description Maryhurst provides treatment programs for severely traumatized children who most often are victims of sexual, physical, and/or emotional abuse. Children in our care turn to risk-taking behaviors to cope with their pain. These behaviors can include such actions as running away, truancy, suicidal gesturing, delinquency and substance abuse. Their issues are further complicated by years of multiple placements in foster care and hospital settings. In fact, prior to their involvement with Maryhurst, any one of our children is likely to have experienced an average of 20 out-of-home placements. We work hard to provide consistency, structure, and love for children. It is because of this philosophy and the hard work of staff and volunteers that our programs are successful. Today Maryhurst provides nine different programs that address the unique needs of more than 600 children and their families. The Community Support Associate works directly with individual clients and their families in the community and other related settings (e.g. schools, summer programs, home environments). The Community Support Associate focuses on supporting the clinical process and achievement of the family, client, and treatment team goals. The Community Support Associate will assist clients and their families in navigating community support systems and developing self-advocacy skills. This position will assist in the observation, assessment, development and implementation of functional behavior assessments and crisis intervention plans. Strong knowledge of trauma-informed care, strengths focused, and family centered treatment is required. Requirements A Bachelor's degree with a minimum of 1 year experience in human service preferred. High School diploma with 3 years experience in human services is required. Experience with in home services preferred. Basic competency in Microsoft Office for Windows application is required. Must possess time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid state driver's license and have own reliable transportation. Job Type: Full-time Salary Starting at: $18.00 per hour Benefits: Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule: 8-hour shift (first/second shift hours) Education: Bachelor's (Preferred) License: Driver's License (Required) Work Location: Multiple locations throughout the community
    $18 hourly 12d ago
  • Peer Support Specialist

    Addiction Recovery Care 3.5company rating

    Support associate job in Kentucky

    Are you looking for the best place to work? Join ARC Health Systems, LLC which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees! Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny! ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of every thing we do! We are hiring a Peer Support Specialist (PSS) for our growing team! As a Peer Support Specialist we offer you the opportunity to work in a dynamic, team-oriented, environment helping individuals overcome substance abuse addiction. In this role you will be part of a multi-functioning team that works interdependently with other departments in the organization. Key Responsibilities: Hold peer support groups for the clients of the center Maintain confidentiality and comply with company, state, federal and HIPAA rules and regulations Charting duties for insurance purposes Maintain a positive, professional attitude toward clients, staff and volunteers Handle crisis situations in a calm supportive manner Complete drug screening when needed Create a safe and healthy environment for clients Perform Residential Staff duties as needed The above is intended to be a general outline of job duties and not a complete list. Key Experience and Education Needed: Must be Peer Support Certified by the state of Kentucky. High school graduate or GED preferred Valid driver's license Other Qualifications to be Considered: Self motivated Availability to work some evening, overnight and/or weekend shifts Good communication skills Ability to meet deadlines and stay on schedule Ability to enforce program requirements Problem solving abilities Basic computer skills ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies. Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model! Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Powered by JazzHR MwskxJNsWy
    $31k-38k yearly est. 13d ago
  • IT Service Desk Specialist Full Time

    Glow Brands Corporate

    Support associate job in Elizabethtown, KY

    Job DescriptionEqual access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department by email at ********************** 101 Catalog Dr. Elizabethtown, KY, 42701 Sun Tan City, one of the largest tanning salon chains in the country with 250+ salons in 22 states, is currently accepting applications for a Full Time IT Service Desk Specialist position in the Elizabethtown Support Center. Applicants with a strong commitment to exceptional customer service, performance excellence, and desire to learn need only apply. The IT Service Desk Specialist works within the Information Technology Department, providing baseline support for various computer application systems and end-user related activities. Top Benefits and Perks Health Insurance options (Medical, Dental, Vision) Life Insurance & Disability Coverage options Paid Time Off (PTO) Flexible Scheduling 401(k) with Company Match Daily Pay Options Employee Discounts on Products and Services Professional Development & Training Casual Dress Code & Free Company Apparel Free Tanning Free Spray Tanning Free Wellness Spa Services Employee Wellness Programs w/yearly $125 reimbursement option Exclusive Discounts at Outside Retailers Free Gym Membership (Planet Fitness Black Card) *qualified areas only Tasks & Responsibilities: Collaborates with IT team, vendors, and end-users to resolve IT issues. Manages escalated tickets and follows up on outstanding tickets with vendors and internal teams. Builds and maintains documentation for break/fix reference and training. Participates in IT projects (system rollouts, NSOs, CONs, etc.). Provides advanced support for SunLync, applications, user security, and Active Directory. Conducts quality assurance testing. Supports desktop and systems for all brands and internal departments. Maintains and updates SunLync POS, SPOT, and other databases, including monthly promotions. Configures email setups and distributions for groups and employees. Manages promotions, memberships, and packages in SunLync POS. Resolves system access, promotion, and rollout issues. Assists with new location buildouts, setups, and remodels. Provides desktop/laptop and peripheral support. Handles after-hours and holiday on-call support as scheduled. Performs additional duties as assigned. Occasional off-site travel for training and/or field assistance opportunities. Additional duties as assigned. Qualifications & Requirements: Must be organized, detail-oriented and have sound problem solving skills Must be able to effectively work independently and with others, both in an office setting as well as remotely Strong written and oral communication skills with an emphasis on customer service/satisfaction Strong proficiency in common Microsoft Office tools (i.e. Word, Excel, Outlook Some knowledge and continued interest/education in supporting troubleshooting of MS-Windows computers and network Handles confidential and sensitive data and information appropriately Demonstrates positive can-do attitude Physical Requirements: Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computing equipment. Ability to sit for extended periods of time. Ability to lift or assist in lifting items and heavy boxes periodically. Ability to bend down under desks to reach equipment periodically. Ability to work independently and alone during shifts as business needs require. Applicant Statement: I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I further understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I give the employer the right to contact and obtain information from all references, employers, educational institutions and to otherwise verify the accuracy of the information contained in this application. I hereby release from liability the employer and its representatives for seeking, gathering and using such information and all other persons, corporations, or organizations for furnishing such information. I understand that the employer is an equal opportunity employer and as such does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by local, state or federal law. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary. I further understand that any such assurances must be in writing and signed by an authorized officer. I understand it is the companys policy not to refuse to hire a qualified individual with a disability because of that persons need for a reasonable accommodation as required by the ADA. I also understand that if I am hired, I will be required to provide proof of identity and legal work authorization. Finally, I understand that this application is current for only 90 days, and at the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application. By submitting an application, each applicant represents and warrants that they have read and fully understand the foregoing information, that they are seeking employment under these conditions, and that their application submission will be their electronically signed application form.
    $40k-57k yearly est. 11d ago
  • Community Support Associate

    Cultivate Behavioral Management Corp

    Support associate job in Fort Mitchell, KY

    A Community Support Associate (CSA) provides assigned Medicaid eligible clients the services necessary to allow them to live with maximum independence in the community. The CSA provides intervention in the form of skills training, cueing, or supervision in the client's treatment plan; medication adherence and recognizing symptoms and side effects; non-clinical but therapeutic behavioral intervention, support, and skills training; assistance in accessing and utilizing community resources; emotional regulation skills; and developing and enhancing interpersonal skills. Duties and Responsibilities * Completes documentation accurately, within the Medicaid mandated time frames including treatment plans, progress notes, discharge summaries, and intake paperwork. * Provides intervention services to identified participants and consults with the treatment team to identify the needs and level of support for the client. * Attends bi-weekly supervision with clinical director; utilizing case review feedback and following through with instruction/directive provided. * Always maintains confidentiality of client information, including during community-based activities in which services are provided. * Follows all safety guidelines with clients, including reporting abuse policies. * Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, in order to provide quality and consistent patient care * Adhere to Cultivate Behavioral Management Corp policies and procedures * Perform other duties as assigned Qualifications * Must be at least 18 years of age or older * High school diploma, GED, or qualifying documentation from a comparable educational entity * One (1) year of full-time experience working with individuals who receive services for treatment of a mental health disorder or co-occurring disorder * Successfully complete within six (6) months of hire the department-led or approved training program described in Kentucky State Regulations 908 KAR 2:250. CSA * Complete six (6) hours of training or education related to the specification of: 1. Principles of recovery and resilience, 2. Principles of psychiatric rehabilitation, 3. Effective listening and communication skills, 4. Diagnosis and medication management of mental health disorders or co-occurring disorders, and 5. Crisis coping skills. Knowledge, Skills and Abilities: Competitive Pay: $15-$17 (based on experience) * Excellent interpersonal skills * Sophisticated communication skills, both verbal and written, including being an active listener * Ability to work independently, as well as being an active and productive participant of the team * Ability to form and maintain relationships and to model and encourage positive collaborative behaviors with internal and external stakeholders * Ability to maintain a passion for advancing the therapy field, and inspire others to seek continuous improvement in the delivery of services * Ability to maintain a positive and compassionate attitude * Process and deadline driven, detail-oriented, with excellent organizational and time management skills * Ability to deliver timely results while managing multiple projects with competing priorities * Ability to remain current on professional updates, new treatments, protocols, and licensure requirements within the field * Highly motivated and energetic during work hours * Experience and competency with the Microsoft Office Suite including Word, Excel, PowerPoint, Outlook eMail and Calendar * Excellent communication skills both written and verbal * Independently seeks professional development
    $15-17 hourly 60d+ ago
  • Rehire Client Support Associate

    DRF 3.8company rating

    Support associate job in Covington, KY

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Peer Support Specialist (PSS)

    Journey To Healing Corp

    Support associate job in Olive Hill, KY

    Summary/Objective An adult peer support specialist shall: (1) Use relevant personal stories to assist other consumers through experience; (2) Serve as a role model to a consumer; (3) Encourage consumer voice and choice during development and implementation of plans; (4) Support a consumer by: (a) Attending team meetings on behalf of the consumer at the request of the consumer; or (b) Accompanying the consumer to meetings upon the consumer's request; (5) Empower a consumer to have the confidence to be a self-advocate; (6) Help providers or other individuals understand the importance of integrating consumer voice and choice in services and support within a system of care; (7) Promote socialization, recovery, self-advocacy preservation, and enhancement of community living skills for consumers; and (8) Complete and maintain documentation of a minimum of six (6) hours of related training or education in each subsequent year after successful completion of the adult peer support specialist training or receipt of waiver, and shall submit a list of all trainings in which the adult peer support specialist participated, the provider or presenter of the training, and the number of hours of each training to the department every three (3) years. The submission due date shall be the last day of the month of which the adult peer support specialist's initial training was completed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $28k-45k yearly est. 60d+ ago
  • Service Desk Specialist

    Insight Global

    Support associate job in Louisville, KY

    An employer is looking for a contract Service Desk Specialist to support their internal employees working in their company locations throughout the US. 90% of this person's day will be responsible handling level 1 inbound calls/chats and accurately logging the interactions within the ticketing system. They will take around 20-30 calls a day, respond to chats in a timely manner, and work tickets to support the franchises in any computer issues, sign in issues, or operations. After their three-week training period, they will be responsible for understanding the company's propriety software and resolving or escalating tickets to proper channels. This is a remote role once training onsite is completed but this employee needs reliable connectivity and a good working environment at home. This person also needs strong customer service and communication skills. Shift flexibility is also required. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 1+ years of experience in Service Desk, Help Desk, or Technical Support role - Shift flexibility (Operating hours 9a-3a EST : Shift can fall anywhere within timeframe, Weekends included) - 1+ years of experience with software & hardware support - Strong communication / Ability to build rapport with end-users - Strong customer service skills - Experience using a ticketing system (They are using ServiceNow) - Strong interpersonal skills - Experience working in a restaurant / Fast Food environment.
    $40k-58k yearly est. 4d ago
  • Community Support Associate - No Holidays/Weekends!

    New Vista of The Bluegrass Inc. 3.5company rating

    Support associate job in Georgetown, KY

    The Community Support Associate (CSA) is a member of an interdisciplinary treatment team designed to assist individuals with mental health diagnoses to develop strategies to increase activities of daily living, achieve the ability to function independently within the community and access community resources. The CSA works collaboratively with clients to develop skills in order to gain independence and achieve recovery. The CSA is a positive team player that promotes a culture of inclusion and participation. Required Education and Experience High School Diploma 1 year of full-time experience working with individuals who receive services for treatment of a mental health disorder or co-occurring disorder. For substance use disorder services, 1 year of experience in substance use services Must complete a community support associate certification program offered and approved by the state within six months of employment and maintain certification as a job requirement Preferred Education and Experience Bachelor's Degree in a Human Service Field (i.e. Psychology, Social Work) Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work collaboratively with an interdisciplinary team to assist individuals with mental health diagnoses Assist individuals in developing skills to maintain independence in community based housing Develop strategies for implementation to increase an individual's Activities of Daily Living Maintain training and Continuing Education Units as required by Kentucky Statutes and Regulations Assist clients in maintaining adherence with their person-centered recovery plan Provide opportunities for socialization through community networking Provide non-clinical but therapeutic behavioral intervention, support, and skills training Assist in accessing and utilizing community resources Provide education to the clients on emotional regulation and crisis coping skills SUD Services Specific (if Applicable) Facilitate admissions timely and efficiently Complete residential screeners to determine initial eligibility Attend outreach events as needed Serve as initial point of contact for intake requests and begin gathering any pertinent info (records requests, coordination with MAR, etc.) Maintain data related to call volume, referral source, and scheduled intakes Communicate bed availability internally within New Vista and with community partners Assist clinicians with clerical/administrative functions related to the intake process While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements. New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company's policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Community Support Associate- McKell Elementary School

    Ramey-Estep/Re-Group 3.6company rating

    Support associate job in Greenup, KY

    Function: The primary role of the Community Support Associate (CSA) is to engage in activities with clients which allow them to learn and utilize new skills to reduce mental disability and increase maximum independence. This position is for Greenup County School of Innovation. Organizational duties & responsibilities: The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients. Supports the mission, vision, and values of RE. Facilitates and adheres to the agency's code of ethics, policies, and procedures. Supports all functions that attain and maintain accreditation and compliance with regulatory agencies. Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff. Exhibits effective communication skills, including proper use of agency communication systems. Participates in appropriate professional development programs to attain and maintain competency. Effectively manages financial and physical resources to achieve the mission of RE. Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE. Essential Duties and Responsibilities: CSA is responsible for teaching skills necessary to allow clients to live with maximum independence in the community and consists of (1) or more of the following: Skills training, cueing, or supervision as identified in the client's individualized treatment plan. Medication adherence and recognizing symptoms and side effects. Non-Clinical but therapeutic behavioral intervention, support, and skills training. Participating in and evaluating the progress of the individualized care plan. Assistance in accessing and utilizing community resources. Emotional regulation skills. Crisis coping skills. Developing and enhancing interpersonal skills. CSA's responsibilities: Engage Consumers and family members. Crisis Management. Teach Self-advocacy and navigation skills. Coordinate Behaviors Management planning and implementation. Apply Ethics. Culturally competent. Document. Follow regulations. Have knowledge of MH/SA Issues. Use strength-based approaches. Development perspectives across the lifespan. Other duties as assigned. Working Conditions/Environment: Shift is generally dayshift, Monday - Friday, 9-5. Holidays, weekends, and extra hours may occasionally be required. Office setting with extensive computer usage. Intense, unpredictable population with the possibility of verbal and physical aggression. Fast-paced environment with the need for quick decisions to deal with any crisis that may arise. Environment is both indoor and outdoor. The environment is, at times, loud and stressful. Minimum Job Requirements: Education: High School Diploma or GED required. Bachelor's degree in a related field from an accredited school is preferred. Experience: Have one (1) year of full-time experience working with individuals who receive services for treating a mental health disorder or co-occurring disorder and substance use disorder. Specific Skills and Requirements: Must be at least 21 years of age. Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint, and any other applications used by the organization or regulatory agencies. Excellent attention to detail and ability to work independently. Must be able to demonstrate a high degree of flexibility and be able to coordinate multiple priorities effectively. Capability to effectively handle confidential data promptly. Must be able to interface well with all departments in a highly professional manner. Ability to understand and relate to the needs of clients from diverse backgrounds. Ability to read, write and converse in English. Successful completion of a pre-employment drug screen. Successful completion of a background screening. Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation. Specialized Licenses or Training: Successful completion of Excellent Foundations. Maintain 40 hours of annual training. Physical Requirements: The physical requirements described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, hear, and smell. The employee frequently is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, and climb stairs. The employee is occasionally required to climb, balance or run. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Supervisory Requirements: N/A Benefits: 401(k) 401(k) matching Dental Insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Vision insurance Company-paid clinical supervision Company-paid licensure fees Company-paid licensure exam fees Company-paid licensure exam preparation Licensure application submission assistance Starting pay at $14.00/hour
    $14 hourly Auto-Apply 60d+ ago
  • Operations Support Associate

    Maersk 4.7company rating

    Support associate job in Erlanger, KY

    As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouses like CFS, CY, inland depot / warehouses, bonded warehouses, etc. whether owned, operated or both by Maersk. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Certified Peer Support Specialist

    Pinnacle Treatment Centers 4.3company rating

    Support associate job in Georgetown, KY

    Peer Support Specialist We offer a competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation, touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Peer Support Specialist, you are responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services in a positive and professional manner. You will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. In this role you must understand and have respect for everyone's unique path to recovery. Benefits: 18 days PTO (Paid Time Off) 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University. Requirements: High school diploma or equivalent. Peer Support Certification as may be required by the state in which the facility operates; OR certification eligible within the period designated by the facility's individual guidance. CPR/MANDT certification - updated as required. Personal Attestation of one year in recovery from substance use disorder. Must possess a current valid driver's license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes. Localized travel up to 75% may be required KY Requirements: Completion of adult peer support specialist training approved by the department or receive training waiver Successfully maintain documentation of minimum of 6 hours of related training Preferred education and experience: Associate or bachelor's degree in one of the behavioral science disciplines from an accredited college or university. One (1) year of experience working in a behavioral health setting. Responsibilities: Safely transport patients to and from designated locations in a company vehicle, providing support as needed while ensuring professional and compassionate experience. Assist patients in overcoming barriers to treatment and meeting basic needs to promote self-sufficiency. Peer Supporters support recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Document in EMR, as necessary. Provide education to patients around wellness management and recovery skills. Educate patients around community and natural support, life skills, recovery related activities and how to utilize these in the recovery process. Arrange referrals to other agencies and resources in the community when appropriate. Provide goal-planning sessions, access to resources, care navigation, and one-to-one support to patients and their families where appropriate. Provides coaching and support to clients as challenges arise from everyday activities. Assist clients with orientation to program and update appropriately into EMR as needed. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Join our team. Join our mission.
    $31k-37k yearly est. 60d+ ago
  • First Shift Peer Support Specialist for Women's Center - Harrodsburg

    Isaiah 3.8company rating

    Support associate job in Harrodsburg, KY

    Requirements QUALIFICATIONS: Be eighteen (18) years of age or older. Have a current or past diagnosis of a mental health, substance use, or co-occurring mental health and substance use disorders. Have received or be receiving treatment. Have a minimum educational requirement of a high school diploma or General Equivalence Diploma (GED) certificate. Demonstrate a pattern of recovery from mental health, substance use, or co-occurring mental health and substance use disorder. Successfully compete adult peer support specialist training approved by the Department. JOB SPECIFIC FUNCTIONS: Follow all applicable regulations including 908 KAR 2:220. Adult Peer Support Specialist. Complete a ROI with each client that allows the peer support specialist to access the entire clinical chart. Successfully complete, maintain, and submit a minimum of six (6) hours of related training or education in each subsequent year. Provide peer support services in an individual and group setting. Use relevant personal stories to assist clients through experience. Serve as a role model to the client. Encourage client voice and choice during development and implementation of plans. Support a client by: Attending team meetings on behalf of the client at the request of the client: or Accompanying the client to meetings upon the client's request, if applicable. Empower a client to have the confidence to be a self-advocate. Help providers or other individuals understand the importance of integrating client voice an choice in services and support within a system of care. Promote socialization, recovery, self-advocacy preservation, and enhancement of community living skills for clients. MANDATORY REQUIREMENTS: Adheres to Isaiah House policies and procedures. Attends mandatory in-services and other training/educational programs as required.
    $27k-39k yearly est. 21d ago
  • First Shift Peer Support Specialist for Women's Center - Harrodsburg

    Isaiah House 4.0company rating

    Support associate job in Harrodsburg, KY

    The peer support specialists at Isaiah House are responsible for assisting clients with their recovery needs daily through the sharing of emotional support. They will be required to facilitate groups and meet with clients in a individual setting very frequently, in addition to the duties and responsibilities listed in the job description. The qualified individuals must be willing to work any shift with occasional change in weekly schedule. Requirements QUALIFICATIONS: Be eighteen (18) years of age or older. Have a current or past diagnosis of a mental health, substance use, or co-occurring mental health and substance use disorders. Have received or be receiving treatment. Have a minimum educational requirement of a high school diploma or General Equivalence Diploma (GED) certificate. Demonstrate a pattern of recovery from mental health, substance use, or co-occurring mental health and substance use disorder. Successfully compete adult peer support specialist training approved by the Department. JOB SPECIFIC FUNCTIONS: Follow all applicable regulations including 908 KAR 2:220. Adult Peer Support Specialist. Complete a ROI with each client that allows the peer support specialist to access the entire clinical chart. Successfully complete, maintain, and submit a minimum of six (6) hours of related training or education in each subsequent year. Provide peer support services in an individual and group setting. Use relevant personal stories to assist clients through experience. Serve as a role model to the client. Encourage client voice and choice during development and implementation of plans. Support a client by: Attending team meetings on behalf of the client at the request of the client: or Accompanying the client to meetings upon the client's request, if applicable. Empower a client to have the confidence to be a self-advocate. Help providers or other individuals understand the importance of integrating client voice an choice in services and support within a system of care. Promote socialization, recovery, self-advocacy preservation, and enhancement of community living skills for clients. MANDATORY REQUIREMENTS: Adheres to Isaiah House policies and procedures. Attends mandatory in-services and other training/educational programs as required.
    $30k-36k yearly est. 60d+ ago
  • Client Support Specialist - Dec 2025 / May 2026 Grads

    Adpcareers

    Support associate job in Louisville, KY

    At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. POSITION SUMMARY: Client Service Specialist is responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Specialist is responsible for communicating with clients regarding service delivery, providing assistance on day-to-day retirement plan administration, troubleshooting plan issues, and discussing the impact of select legislative requirements. The Client Service Specialist ensures the delivery of optimal service, client satisfaction and client retention. RESPONSIBILITIES: Act as the primary contact for retirement plans regarding day to day record keeping matters and provides prompt customer service. Proactively communicates regularly with client to evaluate and ensure delivery of optimal service, client satisfaction and client retention. Working knowledge of 401k, call center, relationship management or similar experience Shows knowledge of Testing, how systems relate, resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends issues to resolution appropriately. Applies strategies where appropriate to clients for plan enhancements, additional business and overall retention and discusses these benefits with the client. Maintain a basic understanding of the types of investments in each retirement plan and be a conduit for client questions. Proactively discuss products and services, and plan design with plan sponsors. Assist clients with requests for plan changes and ensure the necessary project plans are followed through to completion. Schedules Education Program for participant education workshops with the plan sponsor. Request employee education workshops and literature. Schedules CGT training for PAs. Communicate compliance testing results and recommend options to improve results (if necessary). Monitor plan documents for adherence to applicable rules and regulations. Assist clients in complying with year end requirements such as minimum distribution requirements, forfeiture reallocation, 5500 preparation and Audit Package preparation and reconciliation. Proactively initiates conversations with clients related to compliance testing, training and plan design. Actively looks at client criteria for plan reviews, and proactively contacts client to discuss option to increase retention and client loyalty. Meets with internal business partners to coordinate proactive contacts with new clients to initiate seamless transition into service organization. Organizes follow up as necessary on key proactive initiatives to ensure that client expectations are met and deliverables to the client are achieved. Provides feedback to management on results of proactive key initiatives and offers suggestions for further development. QUALIFICATIONS REQUIRED: Bachelor's Degree, December 2025 or May 2026 Grads preferred At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. You can work overtime hours during peak seasons.
    $30k-42k yearly est. 24m ago

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Top 10 Support Associate companies in KY

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  9. DRF Trusted Property Solutions

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