Support associate jobs in Knoxville, TN - 124 jobs

Title: Financial Support Associate Employee Classification: Non-Exempt, Clerical/Support Staff, Full-Time Institution: TCAT-Knoxville Department: Business Office The Tennessee College of Applied Technology Knoxville has an opening for a full-time Financial Support Associate in the Business Office at our Knoxville Main Campus. This role is ideal for those passionate about customer service and eager to make a positive impact in our community. Working Monday through Friday at 37.5 hours per week, the Financial Support Associate will support both students and staff. If you're looking to join a dedicated team that values collaboration and strives for excellence, we invite you to apply and help us empower students through education and support. Job Duties - The Financial Support Associate position is responsible for work performed in a variety of areas, including the bookstore and business office tasks in support of students and the college. Duties will include, but are not limited to: * Bookstore · As a Financial Support Associate at the Tennessee College of Applied Technology, the duties in the college bookstore include managing inventory effectively and collaborating with book representatives to ensure the timely availability of educational materials. This role requires maintaining accurate stock levels, conducting regular inventory audits, and facilitating orders to meet the needs of students and faculty. Additionally, exceptional customer service is paramount; the associate will assist students and staff with inquiries, provide guidance on book selections, and ensure a positive shopping experience. * Business Office · This position is responsible for a variety of essential duties. These include preparing and submitting financial reports as required, monitoring departmental budgets, and accepting payments from students. The office posts student charges in Banner and manages the collection and receipting for live work orders, drug tests, HESI testing, overpayments, and checks from outside agencies. Additionally, all payments received are posted in Banner, and the office prepares bank deposits and daily cash sessions. They also handle FUPLOADS for deposits and Touchnet sessions, process and complete purchase orders, and manage manual check requests. Maintaining P-card activity logs and processing reconciliation documentation is another critical function. The office also arranges travel for both employees and students, which may require some travel to other campus locations. Furthermore, the staff performs general office duties such as data entry, copying, scanning, and filing while providing customer service through in-person interactions, phone calls, and email. * Professional Development: · Remain current within the instructional field and technologies; acquire, maintain, and apply knowledge of current instructional methodologies and materials; attend scheduled college and division professional development and in-service activities; support related professional organizations; stay up to date through ongoing training, conferences, webinars, and self-study to maintain expertise in changing educational regulations and systems. * Service to the College and Community: · Assist in the recruitment and selection of college personnel as assigned; participate in accreditation activities, attend convocation and commencement exercises, and participate in mandatory college programs; develop and maintain positive and cooperative relationships with colleagues and industry partners; work to meet COE accreditation standards. Cooperate with outside agencies; establish and maintain good public relations with the school's general public. * Perform other duties as assigned by supervisor and/or administration, on and off campus. · * Occasional travel may be required to attend information sessions, recruitment events, meetings, or department needs to all campus locations or training off-site. Minimum Qualifications * High School diploma or equivalent with a technical diploma or two-year degree * Minimum of 3 years of related work experience in customer service * Intermediate computer skills with knowledge of Microsoft Office Preferred Qualifications * Experience in higher education and student information systems * Banner and/or Jaggaer experience Knowledge, Skills, and Abilities * Ability to communicate professionally and effectively, both verbally and in writing * Proficient with MS Office as well as field-related hardware and software packages and systems * Excellent attention to detail, strong problem-solving skills, and the ability to deal with confidential and sensitive information * Ability to listen to customers (e.g., students, staff, etc.), understand, and respond positively to their requests * Ability to exercise good judgment in evaluating situations and making decisions * Ability to remain composed in a fast-paced environment * Ability to foster relationships within and outside the department * Possess a sincere interest in helping others achieve life goals * Detail-oriented and able to work in a fast-paced, changing environment * Strong interpersonal skills with both faculty and student populations * Ability to manage multiple tasks and successfully meet deadlines PHYSICAL DEMANDS / WORKING CONDITIONS - This position often involves a combination of the following potential physical demands: * Sedentary desk work - Sitting for extended periods while performing computer-based tasks, reading, writing, etc. * Light physical activity - Walking around campus, standing for meetings or interactions, light lifting/carrying of files or supplies. * Occasional lifting/carrying - Moving boxes, equipment, or other items that may weigh up to 25 lbs. * Ability to navigate campus environments - Walking up/downstairs, traversing uneven surfaces, etc. SALARY: Commensurate with education and experience according to Tennessee Board of Regents guidelines within the range of $28,449 - $39,117. APPLICATION SUBMISSION & REVIEW: To be considered for a position at TCAT Knoxville, you must create and submit an online application that includes your required documents. Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please ensure that you include the complete start and end dates under your employment history. Scan and attach the required documents to the online application in Word or PDF format. The review of applicants will begin immediately and continue until the position is filled. REQUIRED DOCUMENTS: Resume and Educational transcripts/diploma Applications are accepted until 02/10/2025. EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification prior to employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. A criminal/financial background check will be required for the selected applicant.

We are expanding and looking for skilled Tile and Shower Installers or Installer Teams. This position is on a 1099 contractor base. You will complete installation jobs for Floor Coverings International of Southeast Knoxville using provided materials. You will be responsible for adhering to the industry standards and safety protocols while delivering high levels of customer service. You should also be able to clean the project area before and after work completion. A decent work experience in the Construction industry and an eye for detail are our requirements. Apply immediately if you can provide high-quality workmanship for both residential and commercial projects. Responsibilities * Adhering to industry standards and safety protocols * Delivering high-quality workmanship and customer service * Cleaning the work area of any debris, dust before starting work * Installing Tile and Showers or building shower pans from ground up. Using Schluter alternatives etc. * Carefully removing existing tubs before installing the new one * Measuring and cutting and installing showers and tiles as per blueprints * Using chalk lines and tapes to mark measurements and ensuring proper positioning * Preparing the work surface by removing old hardware and applying adhesive * Thoroughly inspecting the finished work to check for any imperfections or cracks * Disconnecting and reconnecting water fixtures or other appliances upon work completion * Undertaking general maintenance duties * Using protective equipment while working * Planning layout of different cabinets projects in coordination with the design associate * Rectifying any issues such as unleveled cabinets or gaps * Supervising other cabinet assistants Requirements * Knowledge about different types of shower materials, fiber glass, schluter, etc/ such as standard and custom * Plumbing Experience is a plus * Familiarity with using hand tools like hammer, measuring tape, and power tools like an electric saw, drilling machine, etc. * Excellent eye for detail * Demonstrating excellent physical strength * Strong communication and analytical skills * Good mathematical skills * Licensed and Insured

Title: Financial Support Associate Employee Classification: Non-Exempt, Clerical/Support Staff, Full-Time Institution: TCAT-Knoxville Department: Business Office The Tennessee College of Applied Technology Knoxville has an opening for a full-time Financial Support Associate in the Business Office at our Knoxville Main Campus. This role is ideal for those passionate about customer service and eager to make a positive impact in our community. Working Monday through Friday at 37.5 hours per week, the Financial Support Associate will support both students and staff. If you're looking to join a dedicated team that values collaboration and strives for excellence, we invite you to apply and help us empower students through education and support. Job Duties - The Financial Support Associate position is responsible for work performed in a variety of areas, including the bookstore and business office tasks in support of students and the college. Duties will include, but are not limited to: Bookstore · As a Financial Support Associate at the Tennessee College of Applied Technology, the duties in the college bookstore include managing inventory effectively and collaborating with book representatives to ensure the timely availability of educational materials. This role requires maintaining accurate stock levels, conducting regular inventory audits, and facilitating orders to meet the needs of students and faculty. Additionally, exceptional customer service is paramount; the associate will assist students and staff with inquiries, provide guidance on book selections, and ensure a positive shopping experience. Business Office · This position is responsible for a variety of essential duties. These include preparing and submitting financial reports as required, monitoring departmental budgets, and accepting payments from students. The office posts student charges in Banner and manages the collection and receipting for live work orders, drug tests, HESI testing, overpayments, and checks from outside agencies. Additionally, all payments received are posted in Banner, and the office prepares bank deposits and daily cash sessions. They also handle FUPLOADS for deposits and Touchnet sessions, process and complete purchase orders, and manage manual check requests. Maintaining P-card activity logs and processing reconciliation documentation is another critical function. The office also arranges travel for both employees and students, which may require some travel to other campus locations. Furthermore, the staff performs general office duties such as data entry, copying, scanning, and filing while providing customer service through in-person interactions, phone calls, and email. Professional Development: · Remain current within the instructional field and technologies; acquire, maintain, and apply knowledge of current instructional methodologies and materials; attend scheduled college and division professional development and in-service activities; support related professional organizations; stay up to date through ongoing training, conferences, webinars, and self-study to maintain expertise in changing educational regulations and systems. Service to the College and Community: · Assist in the recruitment and selection of college personnel as assigned; participate in accreditation activities, attend convocation and commencement exercises, and participate in mandatory college programs; develop and maintain positive and cooperative relationships with colleagues and industry partners; work to meet COE accreditation standards. Cooperate with outside agencies; establish and maintain good public relations with the school's general public. Perform other duties as assigned by supervisor and/or administration, on and off campus. · Occasional travel may be required to attend information sessions, recruitment events, meetings, or department needs to all campus locations or training off-site. Minimum Qualifications High School diploma or equivalent with a technical diploma or two-year degree Minimum of 3 years of related work experience in customer service Intermediate computer skills with knowledge of Microsoft Office Preferred Qualifications Experience in higher education and student information systems Banner and/or Jaggaer experience Knowledge, Skills, and Abilities Ability to communicate professionally and effectively, both verbally and in writing Proficient with MS Office as well as field-related hardware and software packages and systems Excellent attention to detail, strong problem-solving skills, and the ability to deal with confidential and sensitive information Ability to listen to customers (e.g., students, staff, etc.), understand, and respond positively to their requests Ability to exercise good judgment in evaluating situations and making decisions Ability to remain composed in a fast-paced environment Ability to foster relationships within and outside the department Possess a sincere interest in helping others achieve life goals Detail-oriented and able to work in a fast-paced, changing environment Strong interpersonal skills with both faculty and student populations Ability to manage multiple tasks and successfully meet deadlines PHYSICAL DEMANDS / WORKING CONDITIONS - This position often involves a combination of the following potential physical demands: Sedentary desk work - Sitting for extended periods while performing computer-based tasks, reading, writing, etc. Light physical activity - Walking around campus, standing for meetings or interactions, light lifting/carrying of files or supplies. Occasional lifting/carrying - Moving boxes, equipment, or other items that may weigh up to 25 lbs. Ability to navigate campus environments - Walking up/downstairs, traversing uneven surfaces, etc. SALARY: Commensurate with education and experience according to Tennessee Board of Regents guidelines within the range of $28,449 - $39,117. APPLICATION SUBMISSION & REVIEW: To be considered for a position at TCAT Knoxville, you must create and submit an online application that includes your required documents. Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please ensure that you include the complete start and end dates under your employment history. Scan and attach the required documents to the online application in Word or PDF format. The review of applicants will begin immediately and continue until the position is filled. REQUIRED DOCUMENTS: Resume and Educational transcripts/diploma Applications are accepted until 02/10/2025. EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification prior to employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. A criminal/financial background check will be required for the selected applicant.

Are you an agent who has yet to master telesales? Or perhaps a great sales professional who has never been given the opportunity to earn what you are worth? If you answer yes to either question, then continue reading. Deeply committed to a culture of Intelligence, Innovation, Integrity, and agent support, The Alvarez Agency offers agents a full service company to work with. Why Work with The Alvarez Agency? Review our 15-minute overview below. https://vimeo.com/917***********145acb?share=copy If you find alignment, please book into my calendar and we will be able to answer questions and get you moving forward. ***************************************** You will be trained to work with interested clients and have access to multiple A+ rated carriers. We specialize in UL's, Term, Whole Life, Annuities with a heavy emphasis on using IUL's for the tax free retirement planning process. We offer generous compensation up to 140% plus bonus. Consultative approach. No pressures sales required. We train to serve your clients. Agents will be trained in both tele sales and virtual presentations using Zoom. We work in the middle class and senior markets where families are UNDER insured. In-house and COMPLIANT marketing is offered but not mandatory. Responsibilities: The ideal candidate will be willing to work a minimum of 20+ hours a week. Be willing to learn our company's selling system including phone script, virtual presentation & product placement. Team supported environment, communication and engagement is required with LMS (Learning Management System). Must be able to review underwriting guidelines and make product selection based on clients age, health, and desired insurance coverage. Qualifications: Licensed Life Insurance or Health Agents or TOP sales rep or willing to become Licensed. Coachable, Patient, Ambitious and a Team Player mentality! Must have basic computer skills. Must have a smartphone, a laptop and be connected to the internet. The Alvarez Agency Core Values are integrity, intelligence and innovation. Although all our licensed agents are independent contractors, we take great pride in training our sales team to become experts in their field of work.

at Clarvida - Tennessee SUMMARYThe Resource Parent Support I, (RPS I or RPS NE), under the supervision of the RPS Team Leader or designee works closely with the Foster Care Team to identify, license, and retain foster families for the region. ESSENTIAL DUTIES AND RESPONSIBILITIES Attending supervision at least twice monthly. Attend weekly regional RPS team meetings. Become certified to train all foster parent pre-service and post approval courses. Provide Pre-Service and on-going foster parent training activities. Maintain foster home compliance and paperwork (licensure requirements, home studies, background checks, monthly check-ins, quarterly compliance checks, re-assessments, etc.). Provide on-going efforts to audit and maintain foster parent charts. Participate in recruitment and marketing activities. Recruit and license new foster homes to meet quarterly standards. Stay current on DCS/contract provider requirements. Complete annual training requirements. Participate in monthly RPS calls. Utilize all electronic platforms. Attend weekly Treatment team. Attend 2-3 RPS retreats a year throughout the state. Support client placement efforts and respite care. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TRAVEL This position requires travel of approximately 25-50% of the time to meet the demands across the Region and for statewide meetings.REQUIRED EDUCATION AND/OR EXPERIENCE A minimum of a Bachelor's degree from an accredited four-year college or university. PREFERRED EDUCATION AND EXPERIENCE Experience working with children/adolescents in a therapeutic treatment environment and complying with state and/or contractual requirements. CERTIFICATES, LICENSES, REGISTRATIONS Licensed driver with automobile insurance in good standing QUALIFICATIONS Language Skills Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. Mathematical Skills Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Leadership Skills Interpersonal skills and ability to interact and work with staff at all levels. Drive and ability to handle multiple tasks in a fast-paced environment. ADDITIONAL ELIGIBILITY QUALIFICATIONS Proficiency in Microsoft Word and Excel. Skills necessary to learn Clarvida electronic systems. Ability to work flexible hours consistent with program needs Willing to work as part of a team Having good organizational and time management skills Sensitive to other cultures and socioeconomic levels Consistently embodies the Clarvida values of Inclusion, Integrity, Commitment, Compassion, Accountable, Person Driven, and Collaborative Perks of this role: Competitive pay of $18.51 per hour What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Pet Insurance Employee Assistance program Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement Cellphone stipend If you're #readytowork we are #readytohire! *benefit option varies by State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled.Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, A [email protected] email (the email address for which will change upon your reply) or a personal LinkedIn account that is associated with a Clarvida.com email address.

Job Title: Coordinator, Freight & Carrier Support (Delivery Confirmation Team) Schedule: Monday-Friday / 8:00am-5:00pm Essential Functions: + Drive FuelWise entry compliance by proactively communicating with Pilot drivers and 3rd party carriers via phone, text, or email. Ensure entries are completed accurately and on time to meet departmental goals and metrics for our Wholesale, Retail, and Freight Only business. + Analyze FuelWise entry discrepancies, compliance issues, and performance gaps using reporting tools, while also managing and fulfilling basic documentation requests (e.g., Bills of Lading, Delivery Tickets) from internal and external stakeholders using available systems and resources. + Provide FuelWise application support by conducting walkthroughs to address basic questions, troubleshooting basic issues, and escalating IT tickets as needed. Share user feedback to contribute to application improvements and releases. + Leverage systems such as TRIPS, Mobius, AvatarFleet, Samsara, PDI, and FuelWise to accurately enter and manage order information, resolve basic order issues, and apply knowledge of the transaction cycle to support timely and effective resolution. + Apply established Standard Operating Procedures to troubleshoot issues and uncover efficiency opportunities in daily operations, working with Sr Coordinator to refine process documentation. + Display a customer service mindset and contribute to continuous improvement initiatives by recognizing inefficiencies in daily processes and collaborating with team members to support practical solutions. + Contribute to meetings and provide updates and stats related to paperwork, and Fuel Wise. + Participate in special projects as assigned, contributing to team goals beyond daily responsibilities. Specialized Knowledge: + Proficient Microsoft Office skills; specifically, Microsoft Teams and Excel + Knowledge of fuel and trucking industry and its common terminology. + Familiarity with Bill of Ladings and standard logistics procedures + Experience with Tableau preferred + Aptitude for understanding systems and how they work + Basic understanding of PDI, TRIPS, FuelWise preferred; how they integrate to support order processing a plus. + Ability to solve routine problems and escalate when needed + Public Speaking skills\ Core Competencies: + Demonstrates the ability to prioritize tasks effectively, follow through on responsibilities, and resolve issues independently and efficiently. + Highly organized with strong attention to detail; identifies recurring issues and applies corrective actions. + Maintains a professional and courteous demeanor in all forms of communication, including in-person, email, and phone interactions. + Communicates clearly and effectively in both written and verbal formats. + Positively influences others and delivers customer service by building trust and fostering collaboration. + Quickly learns new technologies and tools; provides constructive feedback for improvement. + Thrives in a dynamic, fast-paced team setting; remains flexible and responsive to changing priorities. + Manages multiple tasks simultaneously, meets deadlines, and works effectively both independently and as part of a team. + Demonstrates strong time management skills, balancing competing priorities to meet individual and team goals. + Applies critical and creative thinking to identify opportunities for process improvement and operational efficiency. Experience: + High school diploma or equivalent certificate required; Bachelor's degree in Business or Supply Chain preferred + Minimum two years experience in customer service or logistics + Microsoft Products: Excel, Outlook, Word, Teams. Written and verbal communication skills. Familiarity with FuelWise, TRIPS, Mobius, AvatarFleet, Samsara, and Tableau a plus. Job Type & Location This is a Contract to Hire position based out of Knoxville, TN. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Knoxville,TN. Application Deadline This position is anticipated to close on Jan 30, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

Description: Purpose: Recovery Support Specialists must be organized, personable, and capable of balancing the needs of multiple patients as well as their healthcare providers and insurance representatives to address barriers that will ensure the patient can navigate their recovery experience by demonstrating the following skills: active listening, service orientation, social perceptiveness, critical thinking, time management, active learning, good judgment and decision making, verbal communication skills, and ability to monitor for progress and needed interventional actions. Duties: The Recovery Support Specialists will act as an integral member of the ReVIDA Recovery multidisciplinary team by supporting patients in obtaining their individualized goals, by building and strengthening linkages with community resources and family members by deliberately organizing patient care activities and sharing information among all the participants concerned with a patient's care to achieve safer and more effective care. The Recovery Support Specialists will assist individuals in opioid use disorder treatment in developing a service plan, referrals, and linkage, ensuring the patient has access/continuity of care throughout the mental health and primary care system, ensuring each patient has resources to acquire medication, has transportation for appointments, and attends appointments. The Recovery Support Specialists will ensure individuals have access to psychosocial rehabilitation, support, employment, and housing options while encouraging the individual to utilize community/natural supports to assist in managing substance use disorders. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Substance Use Care Coordination supports the patient's medical, behavioral health, and other health care needs through the facilitation of necessary referrals to help meet the overall biopsychosocial needs of the patient. This includes addressing needs beyond the patient's medical status and issues such as unstable housing, food insecurity, childcare, and other social determinants of health. Referrals are documented and tracked. Additionally, the Recovery Support Specialists assists individuals in addressing any barriers to completing recommended referrals, such as transportation issues, and documents these interventions and outcomes. Care coordination includes communicating the patient's needs and preferences at the right time to the right people by sharing and securely using the information and providing practical and comprehensive care to the patient. This role requires referrals to community programs and services and appropriately documenting and tracking referrals and outcomes. The Care coordinator collaborates and documents all efforts to help the member address any barriers to access to appropriate community-based referrals. Care Coordination includes the appropriate use of and facilitation of referral to various community-based support modalities, including consideration of referral to 12-step and other self-help programs, peer recovery services, social service agencies, and other community-based resources appropriate to the member's recovery. Organizes and participates in interdisciplinary care planning that consists of at least monthly meetings of the multidisciplinary treatment team (including all relevant medical and behavioral health care professionals involved in providing and coordinating the member's care) and documents this collaboration appropriately. The Recovery Support Specialists, in participating in the interdisciplinary treatment team meeting, will review the patient's complete medical record (including urine drug screens and laboratory tests), discuss the current status of the patient's progress toward meeting their goals as specified in their plan of care, assist in addressing any barriers toward the individual's progress in meeting their identified treatment goals as well, as the actions which the treatment team will undertake to address those barriers. The Recovery Support Specialists will participate in identifying any new problems and goals and modification of the IPOC action plan accordingly. Other duties, as assigned. Effectively addresses and documents all barriers to completing any community-based referrals and patient needs. Tracks and maintains accurate and thorough documentation of referrals in the patient's medical record. Creates an Individualized Plan of Care (IPOC) in collaboration with Multidisciplinary Treatment Team, utilizing the required Department of Medical Assistance Services (DMAS) template, within 30 days of admission. Promptly reviews and updates the Individualized Service Plan (ISP) at 90-day intervals and Individualized Plan of Care (IPOC) every 30 days as required. Organizes and participates in interdisciplinary care planning with the treatment team at least monthly. Effectively collaborates with all members involved with providing and coordinating patient care. Creates Individualized Aftercare Plan and Discharge Plan with collaboration from Multidisciplinary Treatment Team members. Demonstrates thorough understanding of all Department of Medical Assistance (DMAS) of Virginia Addiction Recovery Treatment Services (ARTS) program requirements and Office Based Opioid Treatment (OBOT) guidelines; seeks clarification or guidance if unsure. Maintains attention to detail, actively proofreads and edits written communication & patient documentation. Effectively directs and organizes daily responsibilities & workflow. Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues. Applies knowledge and experience to solve problems; consults with others as needed. Listens attentively and proactively asks questions for clarification as needed. Works in collaboration with Multidisciplinary Treatment Team members Requirements: Recovery Support Specialists Requirements: Experience: One year of previous experience working with SUD/OUD/BH populations required Special Requirements: Knowledge of the disorder process of substance use disorders, dual diagnoses, opioid use disorder, and recovery support services required. Licensure: Tennessee: RN, LPN, CMA, MSW, BSW, or Equivalent. Virginia: RN, CSAC, CSAC-R, CSAC-A, BSW, or Equivalent Must be registered with the Board of Virginia Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within 50 MILES OF 2181 W ANDREW JOHNSON HWY. MORRISTOWN, TN 37814 AND BE WILLING TO COMMUTE TO SITE DAILY: THIS IS AN ON-SITE POSITION. Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Must pass a criminal background Key Skills and Responsibilites: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Recommend product solutions for unique customer needs Why You Should Join Us: Pay: $17/hour base rate + growth opportunities up to $19/hour 100% paid training Dedicated time to skill development Benefits including medical, dental, life, and vision insurance 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) Employee Assistance Program (EAP) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Responsible for providing security support to American Centrifuge Operation, LLC (ACO). Under general supervision, providing administrative and technical support to security operations in compliance with security programs, policies, and requirements. The duties of this position require a high level of sensitivity and confidentiality. This position is responsible for ensuring Centrus/ACO credentials are accounted for (created, issued, destroyed) in accordance with approved procedures. They will also support the Personal Security organization with processing Access Authorization requests. Work is in a fast-paced, collaborative team environment. What You Will Be Doing: Assist with execution of Centrus and ACO policies and procedures. Review security clearance request documents for completeness/accuracy, consistency, and compliance with regulation and procedures. Provide clearance applicants with advice and assistance to ensure submissions are complete and comply with applicable procedures and processing requirements. Capture high-quality fingerprints from applicants using digital scanners and ensure proper entry into the database. Provide recommendations, answer questions, and provide guidance to internal and external personnel concerning security processes and requirements. Provide professional and courteous customer service when communicating with personnel. Assist with research, implementation, and maintenance of procedures, training, and associated materials. Assist with development and presentation of training on personnel security related topics to new or existing personnel. Provide administrative support, such as maintenance of records electronically in approved database. Work with various security and government databases and systems. Perform Badge and Visitor Control functions: access government and/or company databases to verify clearance status, verify site-specific training, create, issue and maintain site badges. May process security plans for uncleared individuals. Maintain inventory of unissued access cards and other supplies and ensure the badging equipment is functioning properly. Maintain Badge and Visitor Control Databases. Process and distribute approved vehicle passes to site personnel. Assists with plans, schedules, coordinates, monitors/reports progress to Security Manager and completes assigned security assignments. Tracks security commitment related issues and corrective actions utilizing a web-based corrective actions tracking system. Assist the Security Manager in planning and performance for comprehensive facility security inspection activities. This position must obtain and maintain a “Q” clearance. Perform other duties as assigned. We'd Love to Hear from Candidates With: Highschool or GED diploma Proficient computer operating skills, including working knowledge of database operations, Word, PowerPoint, and Adobe to process records and generate reports, charts, and presentations. Experience with NRC/DOE or other regulating agency procedures, practices, policies and requirements Associate degree in a technical or administrative field or equivalent combination of education and experience. Experience with personnel security, access control, or badging/credentialing In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. This position will require a pre -employment background check and a pre-employment drug test. Centrus Energy and all subsidiaries shall abide by the applicable legal requirements. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. This position requires the successful candidate to obtain and maintain a Q security clearance. Candidates for positions requiring a security clearance are required to be tested for the absence of any illegal drug as defined in 10 CFR 707.4 prior to an offer of employment being made. In addition, once employe, employees will become part of a random drug testing program and may also be tested in the event of any incident causing injury or causing damage to property, or if it is determined that there is a reasonable suspicion the employee is under the influence of drugs or alcohol. This position will require preemployment background check on the part of the Company and in order to receive a Q security clearance, a background investigation by the Federal government. Subsequent Federal government reinvestigations may be required. Centrus Energy Corp. is an Equal Opportunity Employer

Schedule: Full-Time FUNCTION Standard Nuclear is fueling America's nuclear renaissance at industrial scale. Our mission is to deliver the essential building blocks of nuclear power-enabling cost-effective, safe, and secure energy for the world. The Accounting Support Specialist will support Standard Nuclear's finance operations by managing daily accounts payable and accounts receivable activities, ensuring accurate and timely processing of invoices, payments, billing, and financial records. This role requires strong attention to detail, organizational skills, and the ability to coordinate effectively with vendors, internal teams, and the finance organization. The ideal candidate is detail-oriented, dependable, and able to manage multiple responsibilities in a growing, fast-paced environment. This is an excellent opportunity for an early-career accounting professional to build foundational experience and contribute to a rapidly scaling organization. RESPONSIBILITIES Accounts Payable Process vendor invoices accurately and route them for approval. Ensure proper coding and documentation before entering transactions into the accounting system. Reconcile vendor statements and resolve discrepancies. Prepare weekly payment runs and support cash flow planning. Maintain organized digital records of all AP documentation. Accounts Receivable Generate customer invoices and ensure accurate and timely billing. Track incoming payments and follow up on outstanding receivables as needed. Assist with cash application and reconcile customer accounts. Support preparation of aging reports and AR status updates. General Accounting Support Assist with month-end close activities, including reconciliations and journal entries. Support fixed asset tracking, expense reporting, and audit documentation as needed. Maintain accuracy and completeness of financial data in the accounting system. Collaborate with internal departments to resolve issues related to purchasing, invoicing, or revenue. Process Improvement & Collaboration Recommend improvements to AP/AR workflows and documentation practices. Help maintain strong vendor and customer relationships. Assist with system updates, process documentation, and implementing new financial tools and controls. PREFERRED QUALIFICATIONS Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent experience). 2-4 years of experience in accounts payable, accounts receivable, general accounting, or related financial operations. Strong attention to detail and accuracy in transactional work. Familiarity with accounting principles and financial documentation. Experience with accounting software or ERP systems (QuickBooks, NetSuite, etc.). Proficiency with spreadsheets and data analysis. Strong communication and problem-solving skills. Ability to manage multiple tasks and meet deadlines in a dynamic environment. BENEFITS Health, Dental & Vision Insurance Health Savings Account Disability and Life Insurance 401K Plan Paid Time Off, Holidays WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This role is primarily office-based in Oak Ridge, TN, with regular interaction across the finance team and other departments. The position requires consistent computer work, document processing, and communication with vendors and internal stakeholders. Occasional flexibility may be required during financial close cycles. Reasonable accommodation will be provided for qualified individuals. Standard Nuclear embraces equal opportunity and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. To conform to U.S. Government export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Responsible for providing security support to American Centrifuge Operation, LLC (ACO). Under general supervision, providing administrative and technical support to security operations in compliance with security programs, policies, and requirements. The duties of this position require a high level of sensitivity and confidentiality. This position is responsible for ensuring Centrus/ACO credentials are accounted for (created, issued, destroyed) in accordance with approved procedures. They will also support the Personal Security organization with processing Access Authorization requests. Work is in a fast-paced, collaborative team environment. What You Will Be Doing: Assist with execution of Centrus and ACO policies and procedures. Review security clearance request documents for completeness/accuracy, consistency, and compliance with regulation and procedures. Provide clearance applicants with advice and assistance to ensure submissions are complete and comply with applicable procedures and processing requirements. Capture high-quality fingerprints from applicants using digital scanners and ensure proper entry into the database. Provide recommendations, answer questions, and provide guidance to internal and external personnel concerning security processes and requirements. Provide professional and courteous customer service when communicating with personnel. Assist with research, implementation, and maintenance of procedures, training, and associated materials. Assist with development and presentation of training on personnel security related topics to new or existing personnel. Provide administrative support, such as maintenance of records electronically in approved database. Work with various security and government databases and systems. Perform Badge and Visitor Control functions: access government and/or company databases to verify clearance status, verify site-specific training, create, issue and maintain site badges. May process security plans for uncleared individuals. Maintain inventory of unissued access cards and other supplies and ensure the badging equipment is functioning properly. Maintain Badge and Visitor Control Databases. Process and distribute approved vehicle passes to site personnel. Assists with plans, schedules, coordinates, monitors/reports progress to Security Manager and completes assigned security assignments. Tracks security commitment related issues and corrective actions utilizing a web-based corrective actions tracking system. Assist the Security Manager in planning and performance for comprehensive facility security inspection activities. This position must obtain and maintain a “Q” clearance. Perform other duties as assigned. We'd Love to Hear from Candidates With: Highschool or GED diploma Proficient computer operating skills, including working knowledge of database operations, Word, PowerPoint, and Adobe to process records and generate reports, charts, and presentations. Experience with NRC/DOE or other regulating agency procedures, practices, policies and requirements Associate degree in a technical or administrative field or equivalent combination of education and experience. Experience with personnel security, access control, or badging/credentialing In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. This position will require a pre -employment background check and a pre-employment drug test. Centrus Energy and all subsidiaries shall abide by the applicable legal requirements. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. This position requires the successful candidate to obtain and maintain a Q security clearance. Candidates for positions requiring a security clearance are required to be tested for the absence of any illegal drug as defined in 10 CFR 707.4 prior to an offer of employment being made. In addition, once employe, employees will become part of a random drug testing program and may also be tested in the event of any incident causing injury or causing damage to property, or if it is determined that there is a reasonable suspicion the employee is under the influence of drugs or alcohol. This position will require preemployment background check on the part of the Company and in order to receive a Q security clearance, a background investigation by the Federal government. Subsequent Federal government reinvestigations may be required. Centrus Energy Corp. is an Equal Opportunity Employer

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah. If you're a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most. Giving Home Health Care is hiring an Outreach Support Specialist! The Outreach Support Specialist plays a vital role in supporting Outreach Coordinators (OCs) by handling a high volume of outbound and inbound calls to ensure timely engagement with sales leads. This team member assists with patient intake processes, screens patients for eligibility and clinical urgency and facilitates clear communication throughout the claims process. They are also responsible for maintaining accurate and up to date documentation in our CRM tool, Salesforce. By efficiently managing a fast paced workflow, the Outreach Support Specialist helps maximize intake conversion, enhance patient engagement, and drive overall operational efficiency. Major Responsibilities: Lead Engagement and Scheduling Contact all new leads within 24 hours of receipt to schedule intake appointments. Confirm intake appointments with patients the day prior to their scheduled time. Follow up persistently if initial contact attempts are unsuccessful (per established outreach guidelines). Process referrals from all sources, including potential patients, current patients, call-ins, contact cards, and Authorized Representative referrals. Ensure any documentation or contact information received prior to intake is accurately uploaded into Salesforce and confirm or upload all necessary paperwork following the intake process. Patient Qualification Evaluate patients based on program criteria and level of need. Qualify leads to determine their current status: White card holders Transfer patients Non-card holders Assess and document the level of patient acuity. Communicate qualification findings clearly to Outreach Coordinators for prioritization. Patient Communication and Updates Handle incoming and outgoing calls to support lead generation efforts, communicate timely updates, and ensure a positive and supportive patient experience through excellent communication and customer service. Salesforce Data Management Accurately and promptly document all patient interactions, intake schedules, triage information, demographics, claim information and updates in Salesforce. Ensure all patient documentation and notes are complete to support claims development and Home Health Care (HHC) transitions. Intake Conversion Support Proactively support Outreach Coordinators in converting leads to scheduled intakes and eventual HHC patients. Support may include follow-up calls, and data entry. Communicate patient hesitations, barriers, or concerns promptly to the OC for resolution. Team Collaboration Partner closely with Outreach Coordinators, Regional Outreach Directors, and Director of Marketing to optimize the patient intake pipeline. Participate in team huddles and strategy meetings to share insights and suggestions for continuous improvement. Occasional local travel may be required for patient support or events. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in healthcare, marketing, communications, or a related field preferred. Experience in high-volume customer service, call center operations, or sales is preferred. Exceptional verbal and written communication skills. Proven ability to stay organized, manage multiple priorities, and meet deadlines in a fast-paced environment. Meticulous attention to detail with strong focus on maintaining accurate and thorough records. Proficient in Salesforce (or similar CRM) and Microsoft Office Suite. Self-motivated and capable of working independently while effectively collaborating with a team. Commitment to a patient-first approach, demonstrating empathy, professionalism, and respect in all interactions. Benefits: Paid Time Off - with additional hours accrued annually based upon tenure Sick Leave/Bereavement Leave 7 1/2 Paid Holidays + 2 floating Holiday Day + Your Birthday $100 monthly cell phone reimbursement (after 1 month of employment) Overtime pay at time and a half Very Competitive Benefits Package including Medical, Dental, Vision, & Life Insurance which begins after first full month of employment. 401(k) Plan with a company match program $150 Lifestyle Reimbursement annually (may be for gym/fitness memberships, Costco/Sam's Club memberships, Amazon Prime memberships, and more) Modern Health mental wellness platform to access personalized mental healthcare for you and your dependents Competitive mileage reimbursement Tuition Reimbursement Program Employee Assistance Program To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We're committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers. If you're ready to be part of an organization that truly makes a difference in people's lives, we encourage you to apply today and start a fulfilling journey with Giving Home! Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices. Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination. Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.

Job DescriptionExperienced Caregiver Needed: Support for an Adult Client - Kodak, TN Pay Rate: $16.66/hour Schedule: Thursday to Sunday - 8:00 PM to 10:00 PM Condition & Care Needs: Independent with most transfers but needs occasional assistance Help with dressing and showering Empty and reattach catheter urine bag before bedtime If you're dependable, respectful, and looking for a short evening shift supporting someone who values independence, we'd love to hear from you! Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************

Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. Westrive to uplift and inspire others to join our movement to stand out. for good. Position: POS Implementation and Support Specialist Purpose: This role is responsible for the Oracle XStore POS system that is run across 100+ retail locations. This person will manage upgrades, patches, and support issues as required. This role will also serve as Tier 2 escalation for our Help Desk. This is a hands-on role and is highly visible to the business. Essential Job Duties and Responsibilities Ownership of the POS system, including XStore, XCenter, XPay, ORCE (Relate) Partner with our third-party support vendor to ensure system stability Manage patching Manage the upgrade process to newest version of the software Create and maintain data loads to XStore environment Serve as Tier 2 Escalation for support issues Provide customer service to internal and external guests to ensure consistent experience. Document and report on work completed to ensure compliance with company procedures Escalate issues in line with company processes to ensure customer demands are met Skills · Experience with Oracle (or Micros) XStore / XCenter / Xpay / ORCE (Relate) o XStore version 6.0 to 18 · Strong functional and technical knowledge of XStore / XCenter / ORCE · Experience implementing Xstore POS and ORCE · Experience developing data feeds for XStore / XCenter / ORCE · Strong hands on experience in planning, testing, and executing upgrades and patches · Solid SQL Server and SQL Development Skills · Experience with XML file manipulation · Experience with Java programming · Experience with Windows OS · Extensive knowledge of retail POS processes, including customer facing (sales, returns, promotions, pricing, loyalty, etc.)and back-office functions (cash management, open/close, TLOG, data flow) · AS400 experience helpful but not required · Strong communication skills. Must be able to effectively convey technical information to diverse audiences. · Excellent problem-solving abilities. · Minimal travel required Requirements · BS Degree in Computer Science or related field · 10+ years working with point of sale systems Other Information · This position is located in our home office in Maryville, TN and is primarily Monday-Friday, but will require on call responsibility as needed to support the retail environment. · The right person for this role is a go getter; someone not afraid to do the work required and is willing to do what it takes to get the job done. This person will interact daily with business partners in Store Operations, Merchandising, Finance, Distribution, and Human Resources to ensure that the POS system is functioning correctly and as required for all business units.

Primary Function Peer Support Specialists (PSS) are trained individuals who use their own lived experience of mental health or substance use challenges and their recovery journey to support others facing similar issues. The primary function of the PSS is to offer emotional, social, and practical support to individuals navigating recovery, helping them feel less alone and more empowered. PSS will provide peer support recovery services to individuals living with psychiatric and/or substance use challenges. Peer support recovery services are provided at a variety of locations, including at CIHA and in the community. By drawing on their own experience in recovery, the PSS fosters connection, instills hope, and supports clients in developing self-directed recovery paths. PSS are essential in helping clients feel seen, heard, and understood as they navigate their mental wellness journey. PSS provide input into programming for multiple departments within Analenisgi. Job Duties Direct Service Functions Provide direct peer support services on an individual and group basis at home and in the community. Facilitate small groups and classes in the Recovery Center. Abide by the NC Certified Peer Support Specialist Code of Ethics. Document all treatment and clinically significant events for the medical record in the manner prescribed by CIHA policies and procedures. Follow all applicable privacy/confidentiality policies, procedures, and practices for maintenance and release of patient records and clinical information, including EBCI, CIHA, IHS, DHHS, HIPAA, JCAHO, 42 CFR, or other licensing bodies. Attend clinical staffing as an integral component of a treatment team, facilitating the discussion of patient data and formulating changes to the treatment plan. Provide care coordination and case management services as needed for clients. Provide direct assistance as needed for clients accessing recovery programs, and assist individuals in developing recovery management plans. Works as part of a team with the Adult Services Manager, Medication Assisted Treatment Manager, and the Recovery Services Supervisor to plan and conduct recovery support activities in the community. Provide written, telephonic, and face-to-face consultation services to various persons and organizations that affect clients, including physicians, hospitals, medical care providers, law enforcement officers, social services community agencies, schools, courts, and probation officers. Provide regular support interventions via office, telephone, and in the community to further engage clients in services Make effective use of clinical supervision and consultation. Participate in Galvgwodiyu and assigned learning circles as assigned. Participate in community planning and implementation of programs to help resolve issues such as improving coordination of services or developing programs to serve the community. Obtain continuing education as needed through in-service training and approved training seminars and workshops. Provide culturally appropriate approaches in engagement with the community. Direct service productivity standards may be required for this position. Participate in extensive community outreach to individuals needing extra support. Community outreach may consist of any or all of the following: Meeting a person at their home or the last known location of where they are residing Providing transportation to clients Searching areas in the community for people who are disengaged and homeless. Bringing services to a client outside their workplace. Engaging a client's designated support team. Participating in a client's care at other community organizations. Maintain a caseload of between 15-35 people at any given time. Providing timely services based on each person's level of need. Administrative Functions Work closely with the Recovery Services Supervisor to develop and manage the Recovery Center programming and class schedule. Collect data and provide regular reports for the department, executive management, and CIHA board use. Provide telephone support, reception, and basic office support in support of the Recovery Center. Represent CIHA in the community by serving in various meetings and workgroups as directed. Monitor outcomes and make adjustments as needed to maximize positive outcomes for individuals. Ensure use of evidence-based and emerging best practices in all recovery services. Ensure Cherokee Culture is recognized and affirmed in recovery services. Ensure appropriate use of cultural and alternative healing practices. Assist individuals being served to access: 12-step groups Community and faith-based services GED and educational programs Family support groups and programs Promptly review and respond to any incidents or complaints according to CIHA policy. Maintain and possess up-to-date outreach materials. (Business cards, pamphlets, group schedules, program information, and Narcan kits) Education/Experience Required: High school diploma or GED: and Lived experience with behavioral health and/or substance use; and Eighteen months sustained recovery; and Must possess a valid driver's license NC Peer Support Specialist certification or be willing to begin certification process within 60 days of hire. Preferred Qualifications Specific experience working with the Native American population Experience in Recovery Services Experience working with Peer Support services WRAP Facilitators certification; Job Knowledge Ability to share your personal recovery story and lived experience appropriately and respectfully. Ability to effectively utilize an electronic medical record and other software such as Microsoft Office programs, and email. Considerable originality and initiative are required in the daily performance of tasks. Considerable knowledge of the methods and principles of recovery and person-centered thinking. Basic knowledge of resources in the community. Skill in establishing rapport and appropriate respectful relationships with clients and families. Ability to determine appropriate boundaries with clients and maintain professional ethics in all situations. Ability to establish and maintain effective working relationships with colleagues of other professional disciplines, and a variety of governmental and private resources and organizations in the community. Ability to express ideas clearly and concisely and to plan and execute work effectively. Ability to ascertain the potential lethality of a situation and respond and refer accordingly. Create and maintain a community outreach schedule. Ability to collect and report data in an organized manner Organization and time management skills are a must. Willingness to learn more about Cherokee culture and history Complexity of Duties This position is responsible for assisting in maximizing the available resources to meet the behavioral health needs of the community. Must have the ability to interpret policy, laws, and regulations to make decisions. Duties require the application of judgment and problem-solving skills in order to be effective. Supervision Received Works under the direct guidance of the Recovery Services Supervisor, where responsibilities and assignments are often broadly defined. Position must demonstrate considerable initiative and ability to work independently. Position must communicate effectively with supervisor/manager to ensure alignment with organizational goals, mission, vision, and values. Responsibility for Accuracy Failure to provide adequate services or to properly manage and direct activities could result in poor client outcomes, delays in patient treatment, and negative patient and community relations. Ineffective health planning could have adverse effects on the health status of the community by limiting access to necessary resources Contacts with Others Interacts frequently with coworkers, hospital staff, patients, and other health professionals for the purpose of exchanging information, obtaining, or providing assistance. Serves on various local, community, and health committees, boards, and advisory councils, as appropriate. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality are required when dealing with patients and families. Confidential Data The employee complies with EBCI policy on confidentiality of patient records, Cherokee Indian Hospital Authority Confidentiality policy, and HIPAA requirements. Violations of confidentiality regulations may result in disciplinary action and other actions as allowed by federal regulations. Mental/Visual/Physical Job duties can be mentally and emotionally stressful at times, given the complexity of the duties. Physical activities require the ability to be mobile, sit, reach, bend, and be in front of groups and deliver training for extended periods. Some physical exertion and stamina are required, such as those required to transport training materials or to travel. Position requires: stand and walk (½ time) sit (½ time) Environment The employee works in a hospital or outpatient clinical environment and is required to work at other offices and locations. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, and irritant chemical and explosive gases. Employees must strictly adhere to OSHA guidelines and protocol for maintaining sterile conditions. Travel is required. Infrequent overnight travel may be required for meetings or to attend training. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service

Primary Function Peer Support Specialists (PSS) are trained individuals who use their own lived experience of mental health or substance use challenges and their recovery journey to support others facing similar issues. The primary function of the PSS is to offer emotional, social, and practical support to individuals navigating recovery, helping them feel less alone and more empowered. PSS will provide peer support recovery services to individuals living with psychiatric and/or substance use challenges. Peer support recovery services are provided at a variety of locations, including at CIHA and in the community. By drawing on their own experience in recovery, the PSS fosters connection, instills hope, and supports clients in developing self-directed recovery paths. PSS are essential in helping clients feel seen, heard, and understood as they navigate their mental wellness journey. PSS provide input into programming for multiple departments within Analenisgi. Job Duties Direct Service Functions Provide direct peer support services on an individual and group basis at home and in the community. Facilitate small groups and classes in the Recovery Center. Abide by the NC Certified Peer Support Specialist Code of Ethics. Document all treatment and clinically significant events for the medical record in the manner prescribed by CIHA policies and procedures. Follow all applicable privacy/confidentiality policies, procedures, and practices for maintenance and release of patient records and clinical information, including EBCI, CIHA, IHS, DHHS, HIPAA, JCAHO, 42 CFR, or other licensing bodies. Attend clinical staffing as an integral component of a treatment team, facilitating the discussion of patient data and formulating changes to the treatment plan. Provide care coordination and case management services as needed for clients. Provide direct assistance as needed for clients accessing recovery programs, and assist individuals in developing recovery management plans. Works as part of a team with the Adult Services Manager, Medication Assisted Treatment Manager, and the Recovery Services Supervisor to plan and conduct recovery support activities in the community. Provide written, telephonic, and face-to-face consultation services to various persons and organizations that affect clients, including physicians, hospitals, medical care providers, law enforcement officers, social services community agencies, schools, courts, and probation officers. Provide regular support interventions via office, telephone, and in the community to further engage clients in services Make effective use of clinical supervision and consultation. Participate in Galvgwodiyu and assigned learning circles as assigned. Participate in community planning and implementation of programs to help resolve issues such as improving coordination of services or developing programs to serve the community. Obtain continuing education as needed through in-service training and approved training seminars and workshops. Provide culturally appropriate approaches in engagement with the community. Direct service productivity standards may be required for this position. Participate in extensive community outreach to individuals needing extra support. Community outreach may consist of any or all of the following: Meeting a person at their home or the last known location of where they are residing Providing transportation to clients Searching areas in the community for people who are disengaged and homeless. Bringing services to a client outside their workplace. Engaging a client's designated support team. Participating in a client's care at other community organizations. Maintain a caseload of between 15-35 people at any given time. Providing timely services based on each person's level of need. Administrative Functions Work closely with the Recovery Services Supervisor to develop and manage the Recovery Center programming and class schedule. Collect data and provide regular reports for the department, executive management, and CIHA board use. Provide telephone support, reception, and basic office support in support of the Recovery Center. Represent CIHA in the community by serving in various meetings and workgroups as directed. Monitor outcomes and make adjustments as needed to maximize positive outcomes for individuals. Ensure use of evidence-based and emerging best practices in all recovery services. Ensure Cherokee Culture is recognized and affirmed in recovery services. Ensure appropriate use of cultural and alternative healing practices. Assist individuals being served to access: 12-step groups Community and faith-based services GED and educational programs Family support groups and programs Promptly review and respond to any incidents or complaints according to CIHA policy. Maintain and possess up-to-date outreach materials. (Business cards, pamphlets, group schedules, program information, and Narcan kits) Education/Experience Required: High school diploma or GED: and Lived experience with behavioral health and/or substance use; and Eighteen months sustained recovery; and Must possess a valid driver's license NC Peer Support Specialist certification or be willing to begin certification process within 60 days of hire. Preferred Qualifications Specific experience working with the Native American population Experience in Recovery Services Experience working with Peer Support services WRAP Facilitators certification; Job Knowledge Ability to share your personal recovery story and lived experience appropriately and respectfully. Ability to effectively utilize an electronic medical record and other software such as Microsoft Office programs, and email. Considerable originality and initiative are required in the daily performance of tasks. Considerable knowledge of the methods and principles of recovery and person-centered thinking. Basic knowledge of resources in the community. Skill in establishing rapport and appropriate respectful relationships with clients and families. Ability to determine appropriate boundaries with clients and maintain professional ethics in all situations. Ability to establish and maintain effective working relationships with colleagues of other professional disciplines, and a variety of governmental and private resources and organizations in the community. Ability to express ideas clearly and concisely and to plan and execute work effectively. Ability to ascertain the potential lethality of a situation and respond and refer accordingly. Create and maintain a community outreach schedule. Ability to collect and report data in an organized manner Organization and time management skills are a must. Willingness to learn more about Cherokee culture and history Complexity of Duties This position is responsible for assisting in maximizing the available resources to meet the behavioral health needs of the community. Must have the ability to interpret policy, laws, and regulations to make decisions. Duties require the application of judgment and problem-solving skills in order to be effective. Supervision Received Works under the direct guidance of the Recovery Services Supervisor, where responsibilities and assignments are often broadly defined. Position must demonstrate considerable initiative and ability to work independently. Position must communicate effectively with supervisor/manager to ensure alignment with organizational goals, mission, vision, and values. Responsibility for Accuracy Failure to provide adequate services or to properly manage and direct activities could result in poor client outcomes, delays in patient treatment, and negative patient and community relations. Ineffective health planning could have adverse effects on the health status of the community by limiting access to necessary resources Contacts with Others Interacts frequently with coworkers, hospital staff, patients, and other health professionals for the purpose of exchanging information, obtaining, or providing assistance. Serves on various local, community, and health committees, boards, and advisory councils, as appropriate. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality are required when dealing with patients and families. Confidential Data The employee complies with EBCI policy on confidentiality of patient records, Cherokee Indian Hospital Authority Confidentiality policy, and HIPAA requirements. Violations of confidentiality regulations may result in disciplinary action and other actions as allowed by federal regulations. Mental/Visual/Physical Job duties can be mentally and emotionally stressful at times, given the complexity of the duties. Physical activities require the ability to be mobile, sit, reach, bend, and be in front of groups and deliver training for extended periods. Some physical exertion and stamina are required, such as those required to transport training materials or to travel. Position requires: stand and walk (½ time) sit (½ time) Environment The employee works in a hospital or outpatient clinical environment and is required to work at other offices and locations. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, and irritant chemical and explosive gases. Employees must strictly adhere to OSHA guidelines and protocol for maintaining sterile conditions. Travel is required. Infrequent overnight travel may be required for meetings or to attend training. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service

Full-time Description Purpose: Recovery Support Specialists must be organized, personable, and capable of balancing the needs of multiple patients as well as their healthcare providers and insurance representatives to address barriers that will ensure the patient can navigate their recovery experience by demonstrating the following skills: active listening, service orientation, social perceptiveness, critical thinking, time management, active learning, good judgment and decision making, verbal communication skills, and ability to monitor for progress and needed interventional actions. Duties: The Recovery Support Specialists will act as an integral member of the ReVIDA Recovery multidisciplinary team by supporting patients in obtaining their individualized goals, by building and strengthening linkages with community resources and family members by deliberately organizing patient care activities and sharing information among all the participants concerned with a patient's care to achieve safer and more effective care. The Recovery Support Specialists will assist individuals in opioid use disorder treatment in developing a service plan, referrals, and linkage, ensuring the patient has access/continuity of care throughout the mental health and primary care system, ensuring each patient has resources to acquire medication, has transportation for appointments, and attends appointments. The Recovery Support Specialists will ensure individuals have access to psychosocial rehabilitation, support, employment, and housing options while encouraging the individual to utilize community/natural supports to assist in managing substance use disorders. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Substance Use Care Coordination supports the patient's medical, behavioral health, and other health care needs through the facilitation of necessary referrals to help meet the overall biopsychosocial needs of the patient. This includes addressing needs beyond the patient's medical status and issues such as unstable housing, food insecurity, childcare, and other social determinants of health. Referrals are documented and tracked. Additionally, the Recovery Support Specialists assists individuals in addressing any barriers to completing recommended referrals, such as transportation issues, and documents these interventions and outcomes. Care coordination includes communicating the patient's needs and preferences at the right time to the right people by sharing and securely using the information and providing practical and comprehensive care to the patient. This role requires referrals to community programs and services and appropriately documenting and tracking referrals and outcomes. The Care coordinator collaborates and documents all efforts to help the member address any barriers to access to appropriate community-based referrals. Care Coordination includes the appropriate use of and facilitation of referral to various community-based support modalities, including consideration of referral to 12-step and other self-help programs, peer recovery services, social service agencies, and other community-based resources appropriate to the member's recovery. Organizes and participates in interdisciplinary care planning that consists of at least monthly meetings of the multidisciplinary treatment team (including all relevant medical and behavioral health care professionals involved in providing and coordinating the member's care) and documents this collaboration appropriately. The Recovery Support Specialists, in participating in the interdisciplinary treatment team meeting, will review the patient's complete medical record (including urine drug screens and laboratory tests), discuss the current status of the patient's progress toward meeting their goals as specified in their plan of care, assist in addressing any barriers toward the individual's progress in meeting their identified treatment goals as well, as the actions which the treatment team will undertake to address those barriers. The Recovery Support Specialists will participate in identifying any new problems and goals and modification of the IPOC action plan accordingly. Other duties, as assigned. Effectively addresses and documents all barriers to completing any community-based referrals and patient needs. Tracks and maintains accurate and thorough documentation of referrals in the patient's medical record. Creates an Individualized Plan of Care (IPOC) in collaboration with Multidisciplinary Treatment Team, utilizing the required Department of Medical Assistance Services (DMAS) template, within 30 days of admission. Promptly reviews and updates the Individualized Service Plan (ISP) at 90-day intervals and Individualized Plan of Care (IPOC) every 30 days as required. Organizes and participates in interdisciplinary care planning with the treatment team at least monthly. Effectively collaborates with all members involved with providing and coordinating patient care. Creates Individualized Aftercare Plan and Discharge Plan with collaboration from Multidisciplinary Treatment Team members. Demonstrates thorough understanding of all Department of Medical Assistance (DMAS) of Virginia Addiction Recovery Treatment Services (ARTS) program requirements and Office Based Opioid Treatment (OBOT) guidelines; seeks clarification or guidance if unsure. Maintains attention to detail, actively proofreads and edits written communication & patient documentation. Effectively directs and organizes daily responsibilities & workflow. Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues. Applies knowledge and experience to solve problems; consults with others as needed. Listens attentively and proactively asks questions for clarification as needed. Works in collaboration with Multidisciplinary Treatment Team members Requirements Recovery Support Specialists Requirements: Experience: One year of previous experience working with SUD/OUD/BH populations required Special Requirements: Knowledge of the disorder process of substance use disorders, dual diagnoses, opioid use disorder, and recovery support services required. Licensure: Tennessee: RN, LPN, CMA, MSW, BSW, or Equivalent. Virginia: RN, CSAC, CSAC-R, CSAC-A, BSW, or Equivalent Must be registered with the Board of Virginia Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.

Responsible for providing security support to American Centrifuge Operation, LLC (ACO). Under general supervision, providing administrative and technical support to security operations in compliance with security programs, policies, and requirements. The duties of this position require a high level of sensitivity and confidentiality. This position is responsible for ensuring Centrus/ACO credentials are accounted for (created, issued, destroyed) in accordance with approved procedures. They will also support the Personal Security organization with processing Access Authorization requests. Work is in a fast-paced, collaborative team environment. What You Will Be Doing: * Assist with execution of Centrus and ACO policies and procedures. * Review security clearance request documents for completeness/accuracy, consistency, and compliance with regulation and procedures. * Provide clearance applicants with advice and assistance to ensure submissions are complete and comply with applicable procedures and processing requirements. * Capture high-quality fingerprints from applicants using digital scanners and ensure proper entry into the database. * Provide recommendations, answer questions, and provide guidance to internal and external personnel concerning security processes and requirements. * Provide professional and courteous customer service when communicating with personnel. * Assist with research, implementation, and maintenance of procedures, training, and associated materials. * Assist with development and presentation of training on personnel security related topics to new or existing personnel. * Provide administrative support, such as maintenance of records electronically in approved database. * Work with various security and government databases and systems. * Perform Badge and Visitor Control functions: access government and/or company databases to verify clearance status, verify site-specific training, create, issue and maintain site badges. May process security plans for uncleared individuals. * Maintain inventory of unissued access cards and other supplies and ensure the badging equipment is functioning properly. * Maintain Badge and Visitor Control Databases. * Process and distribute approved vehicle passes to site personnel. * Assists with plans, schedules, coordinates, monitors/reports progress to Security Manager and completes assigned security assignments. * Tracks security commitment related issues and corrective actions utilizing a web-based corrective actions tracking system. * Assist the Security Manager in planning and performance for comprehensive facility security inspection activities. * This position must obtain and maintain a "Q" clearance. * Perform other duties as assigned. We'd Love to Hear from Candidates With: * Highschool or GED diploma * Proficient computer operating skills, including working knowledge of database operations, Word, PowerPoint, and Adobe to process records and generate reports, charts, and presentations. * Experience with NRC/DOE or other regulating agency procedures, practices, policies and requirements * Associate degree in a technical or administrative field or equivalent combination of education and experience. * Experience with personnel security, access control, or badging/credentialing In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. This position will require a pre-employment background check and a pre-employment drug test. Centrus Energy and all subsidiaries shall abide by the applicable legal requirements. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. This position requires the successful candidate to obtain and maintain a Q security clearance. Candidates for positions requiring a security clearance are required to be tested for the absence of any illegal drug as defined in 10 CFR 707.4 prior to an offer of employment being made. In addition, once employe, employees will become part of a random drug testing program and may also be tested in the event of any incident causing injury or causing damage to property, or if it is determined that there is a reasonable suspicion the employee is under the influence of drugs or alcohol. This position will require preemployment background check on the part of the Company and in order to receive a Q security clearance, a background investigation by the Federal government. Subsequent Federal government reinvestigations may be required. Centrus Energy Corp. is an Equal Opportunity Employer

Job Description Primary Function Peer Support Specialists (PSS) are trained individuals who use their own lived experience of mental health or substance use challenges and their recovery journey to support others facing similar issues. The primary function of the PSS is to offer emotional, social, and practical support to individuals navigating recovery, helping them feel less alone and more empowered. PSS will provide peer support recovery services to individuals living with psychiatric and/or substance use challenges. Peer support recovery services are provided at a variety of locations, including at CIHA and in the community. By drawing on their own experience in recovery, the PSS fosters connection, instills hope, and supports clients in developing self-directed recovery paths. PSS are essential in helping clients feel seen, heard, and understood as they navigate their mental wellness journey. PSS provide input into programming for multiple departments within Analenisgi. Job Duties Direct Service Functions Provide direct peer support services on an individual and group basis at home and in the community. Facilitate small groups and classes in the Recovery Center. Abide by the NC Certified Peer Support Specialist Code of Ethics. Document all treatment and clinically significant events for the medical record in the manner prescribed by CIHA policies and procedures. Follow all applicable privacy/confidentiality policies, procedures, and practices for maintenance and release of patient records and clinical information, including EBCI, CIHA, IHS, DHHS, HIPAA, JCAHO, 42 CFR, or other licensing bodies. Attend clinical staffing as an integral component of a treatment team, facilitating the discussion of patient data and formulating changes to the treatment plan. Provide care coordination and case management services as needed for clients. Provide direct assistance as needed for clients accessing recovery programs, and assist individuals in developing recovery management plans. Works as part of a team with the Adult Services Manager, Medication Assisted Treatment Manager, and the Recovery Services Supervisor to plan and conduct recovery support activities in the community. Provide written, telephonic, and face-to-face consultation services to various persons and organizations that affect clients, including physicians, hospitals, medical care providers, law enforcement officers, social services community agencies, schools, courts, and probation officers. Provide regular support interventions via office, telephone, and in the community to further engage clients in services Make effective use of clinical supervision and consultation. Participate in Galvgwodiyu and assigned learning circles as assigned. Participate in community planning and implementation of programs to help resolve issues such as improving coordination of services or developing programs to serve the community. Obtain continuing education as needed through in-service training and approved training seminars and workshops. Provide culturally appropriate approaches in engagement with the community. Direct service productivity standards may be required for this position. Participate in extensive community outreach to individuals needing extra support. Community outreach may consist of any or all of the following: Meeting a person at their home or the last known location of where they are residing Providing transportation to clients Searching areas in the community for people who are disengaged and homeless. Bringing services to a client outside their workplace. Engaging a client's designated support team. Participating in a client's care at other community organizations. Maintain a caseload of between 15-35 people at any given time. Providing timely services based on each person's level of need. Administrative Functions Work closely with the Recovery Services Supervisor to develop and manage the Recovery Center programming and class schedule. Collect data and provide regular reports for the department, executive management, and CIHA board use. Provide telephone support, reception, and basic office support in support of the Recovery Center. Represent CIHA in the community by serving in various meetings and workgroups as directed. Monitor outcomes and make adjustments as needed to maximize positive outcomes for individuals. Ensure use of evidence-based and emerging best practices in all recovery services. Ensure Cherokee Culture is recognized and affirmed in recovery services. Ensure appropriate use of cultural and alternative healing practices. Assist individuals being served to access: 12-step groups Community and faith-based services GED and educational programs Family support groups and programs Promptly review and respond to any incidents or complaints according to CIHA policy. Maintain and possess up-to-date outreach materials. (Business cards, pamphlets, group schedules, program information, and Narcan kits) Education/Experience Required: High school diploma or GED: and Lived experience with behavioral health and/or substance use; and Eighteen months sustained recovery; and Must possess a valid driver's license NC Peer Support Specialist certification or be willing to begin certification process within 60 days of hire. Preferred Qualifications Specific experience working with the Native American population Experience in Recovery Services Experience working with Peer Support services WRAP Facilitators certification; Job Knowledge Ability to share your personal recovery story and lived experience appropriately and respectfully. Ability to effectively utilize an electronic medical record and other software such as Microsoft Office programs, and email. Considerable originality and initiative are required in the daily performance of tasks. Considerable knowledge of the methods and principles of recovery and person-centered thinking. Basic knowledge of resources in the community. Skill in establishing rapport and appropriate respectful relationships with clients and families. Ability to determine appropriate boundaries with clients and maintain professional ethics in all situations. Ability to establish and maintain effective working relationships with colleagues of other professional disciplines, and a variety of governmental and private resources and organizations in the community. Ability to express ideas clearly and concisely and to plan and execute work effectively. Ability to ascertain the potential lethality of a situation and respond and refer accordingly. Create and maintain a community outreach schedule. Ability to collect and report data in an organized manner Organization and time management skills are a must. Willingness to learn more about Cherokee culture and history Complexity of Duties This position is responsible for assisting in maximizing the available resources to meet the behavioral health needs of the community. Must have the ability to interpret policy, laws, and regulations to make decisions. Duties require the application of judgment and problem-solving skills in order to be effective. Supervision Received Works under the direct guidance of the Recovery Services Supervisor, where responsibilities and assignments are often broadly defined. Position must demonstrate considerable initiative and ability to work independently. Position must communicate effectively with supervisor/manager to ensure alignment with organizational goals, mission, vision, and values. Responsibility for Accuracy Failure to provide adequate services or to properly manage and direct activities could result in poor client outcomes, delays in patient treatment, and negative patient and community relations. Ineffective health planning could have adverse effects on the health status of the community by limiting access to necessary resources Contacts with Others Interacts frequently with coworkers, hospital staff, patients, and other health professionals for the purpose of exchanging information, obtaining, or providing assistance. Serves on various local, community, and health committees, boards, and advisory councils, as appropriate. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality are required when dealing with patients and families. Confidential Data The employee complies with EBCI policy on confidentiality of patient records, Cherokee Indian Hospital Authority Confidentiality policy, and HIPAA requirements. Violations of confidentiality regulations may result in disciplinary action and other actions as allowed by federal regulations. Mental/Visual/Physical Job duties can be mentally and emotionally stressful at times, given the complexity of the duties. Physical activities require the ability to be mobile, sit, reach, bend, and be in front of groups and deliver training for extended periods. Some physical exertion and stamina are required, such as those required to transport training materials or to travel. Position requires: stand and walk (½ time) sit (½ time) Environment The employee works in a hospital or outpatient clinical environment and is required to work at other offices and locations. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, and irritant chemical and explosive gases. Employees must strictly adhere to OSHA guidelines and protocol for maintaining sterile conditions. Travel is required. Infrequent overnight travel may be required for meetings or to attend training. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service