Support associate jobs in Lansing, MI - 199 jobs

Support and Integration Leader - Senior Living CommonSail Investment Group The Support & Integration Leader will be responsible for overseeing the seamless integration of newly acquired senior living communities into StoryPoint Groups operations. This role will involve working closely with cross-functional teams to ensure operational, strategic, and 1440 cultural alignment, ultimately ensuring that the new communities are integrated efficiently and effectively while maintaining high standards of care and safety for residents and employees. Key Responsibilities: * Lead and manage the integration process for newly acquired senior living communities, ensuring alignment with StoryPoints goals and objectives. * Collaborate with senior leadership, operations, HR, finance, and other teams to define and execute the integration strategy for each acquisition. * Assess and identify potential challenges and risks in the integration process and work to mitigate those challenges effectively. * Develop and manage detailed project plans, timelines, and milestones to ensure successful integration within specified timelines. * Establish clear communication channels between all stakeholders, both internal and external, throughout the integration process. * Manage the integration of policies, procedures, systems, and technology to align the newly acquired communities with existing company standards. * Monitor the integration progress and adjust plans as necessary to address evolving needs and challenges. * Conduct Community visits and audits to assess the operational performance of acquired communities and provide support as needed. * Work with HR to ensure a smooth transition for staff, including aligning roles, responsibilities, and 1440 culture. * Oversee the integration of financial, operational, and compliance systems to ensure the newly acquired communities are compliant with company standards and regulatory requirements. * Provide training and support to staff at the acquired communities, ensuring that they are equipped with the tools and knowledge to succeed. * Ensure that all key stakeholders, including employees, residents, and families, are informed and engaged throughout the integration process. * Track integration metrics, report progress to senior management, and recommend improvements as necessary. Qualifications: * Minimum of 3 years of experience in integration management, project management, or senior living operations. * Proven experience with mergers and acquisitions, particularly in the healthcare or senior living industry. * Strong knowledge of senior living operations, including healthcare compliance, staffing, and resident care standards. * Excellent leadership, communication, and interpersonal skills. * Ability to work under pressure, manage multiple tasks, and meet deadlines. * Detail-oriented with strong problem-solving and analytical skills. * Ability to travel weekly to oversee the integration of multiple locations. Work Environment: This position requires travel to various locations for site assessments and integration planning. Flexible work arrangements may be available, but the role demands high availability and adaptability to the needs of the business. #CSALL

**Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

If you are an internal associate, please login to Workday and apply through Jobs Hub. Job PurposeJackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on-demand staffing to various departments and teams within our organization. As a Strategic Support Associate (SSA), you'll join our diverse population of associates, performing critical daily business support functions which directly impact customer satisfaction. This flexible, part-time role lets you build your own schedule and pays a competitive hourly rate of $14.00. Whether you're starting your career or looking to accelerate your professional skillset, this position offers plentiful opportunities to learn and grow within a fast-paced environment. Investing in your professional development is a top priority and we offer many resources to support long-term career growth. Our two convenient locations in East Lansing and Lansing provide a modern, professional environment to connect with others and build your network.Essential Responsibilities Ability to perform office support duties and provide business operations support. Demonstrate a willingness to learn. Work well independently and within a team. Exhibit good time management skills in a high-volume, fast-paced environment. Answer inbound calls from internal or external customers and/or make outbound calls to customers. Multi-task effectively, navigating multiple computer applications and systems. Follow detailed written procedures and step-by-step processes. Demonstrate good verbal and written communication skills. Act professionally in the workplace. Display problem solving skills. Organize work efficiently and prioritize tasks. Other Duties Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities Shifts offered from 6:30am-7pm, Monday-Friday and 6:30am-1pm Saturday. Minimum requirement of 18 hours per week, maximum 29. Duration of individual shift segments must be a minimum of two hours and weekly availability must include two segments of at least three hours. First week availability requires a four hour duration for orientation. Self-driven schedules based on your unique availability, with changes allowed up to 24 hours in advance. Qualifications H.S. Diploma or equivalent required. Experience in the fields of accounting, finance, IT, math or other business related field preferred. Basic knowledge of MS Windows environment and MS Office Applications required. Perform clerical/office duties, including data entry skills required. Ability to type 35 words per minute required. We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

If you are an internal associate, please login to Workday and apply through Jobs Hub. Job PurposeJackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on-demand staffing to various departments and teams within our organization. As a Strategic Support Associate (SSA), you will join our talented population of associates, performing critical daily business support functions which directly impact customer satisfaction. The Service Desk SSA will be a member of Jackson's Associate Technology Operations Service Desk team. They will act as the central point of contact between users and the IT organization. The associate's primary purpose is to ensure that incidents, service requests, and communications are managed efficiently to maintain smooth business operations. This position will support day-to-day IT Operations functions and continuously improve the program while maintaining security and strong relationships with internal departments. The Service Desk operates Monday - Friday 7:00am- 7:00pm EST and pays a competitive hourly rate of $14.00.Essential Responsibilities Receive, log, and manage incoming service requests and incidents via phone, email, or ticketing system. Diagnose and resolve technical issues related to hardware, software, network connectivity, and user access. Triage service requests and incidents to Level 2 and Level 3 support teams and escalate as needed. Maintain an 85% occupancy rate to ensure high availability for incoming calls. Provide courteous, professional, and timely support to all users. Communicate clearly and effectively, ensuring users are informed of issue status and resolution steps. Maintain a positive and service-oriented attitude in all interactions. Update knowledge base articles and contribute to documentation for common issues and solutions. Record detailed information on all support activities in the service management system. Generate reports on ticket trends, resolution times, and user satisfaction when required. Follow established IT policies, procedures, and operating level agreements (OLAs). Participate in continuous improvement initiatives to enhance service quality and efficiency. Ensure compliance with security and confidentiality standards. Work closely with other IT teams to resolve issues and improve service delivery. Stay current with new technologies, tools, and best practices relevant to the role. Participate in training sessions and team meetings to maintain technical proficiency. Leverage internal AI-driven platforms to enhance Service Desk capabilities to reduce call volume. Other Duties Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities Exceptional customer service skills. Demonstrate a willingness to learn. Excellent communication and interpersonal skills. Ability to work independently as well as in a team environment. Ability to work in a fast-paced environment. Ability to effectively communicate technical and non-technical issues both verbally and in writing. Positive, flexible, and self-motivated attitude. Detail-oriented with excellent follow-up skills. Excellent organizational skills with the ability to manage time and multiple priorities. Strong analytical and problem-solving skills. Ability to understand new materials quickly and apply new information, concepts, and procedures in a constructive manner. Knowledge of hardware and software platforms, including desktops, laptops, printers, peripherals, Windows 10/11, Active Directory, Microsoft Office 365 and mobile devices (iPhone/iPad, Android). Demonstrated proficiency in using the Microsoft Office suite of applications including Microsoft Project, Visio, PowerPoint, Word, Outlook, and Excel. Flexible shifts offered Monday - Friday from 7:00am - 7:00pm with a minimum shift requirement of 4 hours. Weekly maximum of 29 hours, with 18 hours required. Qualifications Enrolled in a 2 or 4 year program focused on information technology, computer science, or cybersecurity preferred. Internship experience in IT or Security strongly preferred. Experience in IT support or computer networking strongly preferred. 1+ years broad experience working with a variety of different technology platforms, inclusive of hardware, software, desktop and networks required. Experience supporting a wide variety of hardware and software platforms, including: Desktops, laptops, printers, peripherals, Windows 10/11, Mac OS, Active Directory, Office 365 and mobile devices (iPhone/iPad, Android) required. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

Job Description BARGAINING UNIT / LEVEL: Non-Supervisory Bargaining Unit - Level 04/06 SALARY RANGE: $54,954 - $74,942 annually DOQ (2026 rate) Reporting to the Chief of Diversity, Equity & Inclusion (DEI), this position serves as the public face of the DEI department, building and maintaining relationships with communities throughout the Metroparks' service area. This role is responsible for supporting the department's day-to-day operations and strategic initiatives, including: Public Representation: Acting as the primary point of contact (within the DEI department) for community organizations, fostering positive and collaborative partnerships. Program & Project Coordination: Facilitating DEI-related projects (and other projects as assigned), ensuring their successful implementation across the organization. Communications & Administration: Assisting with the coordination of presentations and training, managing communications with key committees, and providing support to the DEI Team. SUPERVISION RECEIVED: Works under the general supervision of the Chief of DEI. Position works independently and exercises judgment and discretion in completion of duties. ESSENTIAL DUTIES: The list below is intended to describe the general nature of duties only. Employees shall perform other duties as assigned. Must have reliable transportation, maintain a valid Michigan driver's license and an acceptable driving record Assist in the ideation, design, coordination, and/or facilitation of DEI workshops, presentations, learning opportunities and other strategic initiatives that promote DEI Serve as a coordinator and liaison to develop mutually beneficial relationships and partnerships with community organizations in Southeast Michigan Assist with the development, implementation, monitoring, and evaluating programs and processes that promote and sustain DEI within the Metroparks Coordinate data collection, entry, analysis, and reporting processes related to DEI work and practices. Use data to monitor and report progress in DEI focus areas. Respects and protects the privacy and confidentiality of all employee- related data and information Work collaboratively and with other departments on projects initiated by Metroparks Leadership Investigate and recommend alternative programming options to promote DEI. Assist in improving community-wide engagement Work with DEI advisory team and other action committees on strategies that promote DEI across the organization Composes and edits a variety of correspondence, reports, and other material requiring judgment as to content, accuracy and completeness Proofs and edits DEI communication content for both internal and external use. Acts as custodian of department documents and records. Establishes and maintains filing systems. Maintains catalog, specifications and commodity record files. Assist at various meetings by taking notes and revising into minutes. Assist in setting up events Maintains department inventories and orders office supplies, materials, supplies, and equipment in accordance with HCMA purchasing policies Coordinate materials to be sent to and attend DEI events and professionally represent the Metroparks Request, receive, proof and coordinate program and event information from multiple departments and locations Tracks project and campaign schedules to ensure deadlines are met and projects stay on task Assist with special projects Serve on employee committees Perform other duties as assigned MINIMUM QUALIFICATIONS - Level 04: Associate degree in related field, bachelor's preferred. Applicants with 4 or more years of related service will be given credit to meet the minimum educational requirements and will be considered for the position. Ability to establish and maintain positive working relationships with the public, outside agencies, other departments and employees Ability to communicate clearly and concisely, both verbally and in writing Ability to demonstrate/articulate understanding of DEI principles Ability to demonstrate attention to detail Ability to demonstrate problem solving skills Ability to work independently with minimal direction Ability to show sound judgment to identify and report problems to supervisors and contribute to resolving them Knowledge and/or skill in a variety of computer software applications including spreadsheets and word processing software Knowledge of administrative, accounting and clerical procedures, filing and record management systems May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays Ability to perform essential duties MINIMUM QUALIFICATIONS - Level 06: Meets all the minimum qualifications of the DEI Support Specialist - Level 04 Must have direct DEI knowledge and experience Five years of related experience for level 06 TOOLS & EQUIPMENT USED: Computer equipment, Microsoft Office and financial, accounting, payroll, timekeeping, database, scheduling, publishing, spreadsheet, survey monkey, RecTrac, marketing email software, Microsoft teams and word processing software; telephone system; cell phone; calculator, copy & fax machines; phone, radios, camera and video equipment, automobiles. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to move, sit, talk and hear. The employee is frequently required to handle, feel and operate objects tools and controls. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK EVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees generally perform work within an office environment. The noise level is usually quiet. Occasionally, the employee will be required to work in outdoor environments and will be subject to various weather conditions, (e.g. heat, rain snow) and natural elements including insects. **This position has an anticipated start date in early 2026** Powered by JazzHR 0hBGWuxRwR

Opus IVS helps shops repair complex vehicles fast with diagnostics, programming and live repair guidance from OE brand-specific master technicians. Opus IVS is committed to helping mechanical and collision shops complete repairs with intelligent vehicle support today, for a safer world tomorrow.Opus IVS is the Intelligent Vehicle Support division of Opus Group, formed through the industry-leading acquisitions of DrewTech, Autologic, Farsight, BlueLink, and AutoEnginuity to address the evolving needs of independent repair shops, giving them the confidence to get the most complex vehicles back on the road safely and fast without having to send work out to the dealer.We're always interested in dynamic, entrepreneurial people who want to make the Opus IVS difference for independent shops. At Opus IVS, we offer our employees a host of additional compensation and benefits, including but not limited to: Paid Time Off and Floating Holidays Medical, Dental and Vision Insurance Company-Paid Life and Disability Insurance College tuition reimbursement Competitive 401k match Commission/Bonuses Referral bonuses Career advancement opportunities. Job Overview This position accurately documents customer interactions in the CRM and provides accurate information to customers using the OEM resources in a Call Center Environment. Responsibilities and Duties Answering all inbound phone calls Answering inbound Phone requests from clients in a timely fashion Documenting customer interactions properly within the CRM as a matter of record Provide accurate information to customers using online OEM resources as needed Programming Vehicle ECUs correctly OE scanning vehicles correctly Positive position the value of the solution(s) provided Troubleshooting all Opus IVS products/services Other duties as assigned Qualifications High School and successful customer service experience Strong Windows Operating System Familiarity Microsoft Office familiarity Superior customer service skills Strong problem-solving capabilities Ability to communicate effectively both verbally and in writing with customers Ability to multi-task Preferred Qualifications OE/Dealer level diagnostic and programming experience Automotive Repair experience/education ASE Certification(s) Call Center experience Familiarity with SLAs and meeting Metrics Familiarity with pre/post scanning of automobiles Collision automotive experience Bilingual a plus but not required Physical Requirements Must be able to hear on a telephone and at times with others speaking Work is in a temperature-controlled office

The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. **Key Responsibilities:** + Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. + Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. + Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. + Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. + Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. + Collaborate with the franchise sales team to align territory plans with overall business objectives. **WHO YOU ARE (Qualifications)** + Strong interpersonal and communication skills to effectively engage with shop owners and managers. + Ability to conduct detailed surveys and analyze geographic and business data. + Self-motivated with excellent organizational skills and attention to detail. + Previous experience in franchise development, sales, or territory management is a plus. + Valid driver's license and willingness to travel within assigned territories. + The position requires approximately 90% overnight travel. + Must Live within 30 miles of an Airport + High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 3 floating holidays + 10 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Responsibilities: Under the supervision of the Supportive Services Coordinator, the Youth Peer Support Specialist (YPSS) will act as a support and resource for youth with a serious emotional disturbance (SED) diagnosis who are receiving services in the behavioral health system. The YPSS will act as a member of the treatment team by working with youth 1 on 1 in their homes, schools, and community, supporting youth in achieving their treatment plan goals. The YPSS will help youth to fully engage in their treatment and with their treatment providers. The YPSS will support youth empowerment by supporting youth in improving their overall functioning and quality of life, motivating youth toward greater community inclusion, and working collaboratively with others involved in delivering the youth's care. The YPSS engages with the youth, their family, and their treatment team. The YPSS should possess strong communication skills and be able to support and model problem solving and conflict resolution skills. In addition, the YPSS completes necessary documentation in a timely manner, including communicating effectively in both oral and written form, maintains accurate records, including using basic computer software, and performs other related duties as assigned. Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI's mission, policies and procedures. CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service members, veterans, and their family members to apply. Requirements: Possession of High school diploma or G.E.D is required. Young adult, ages 18 - 26, with lived experience with mental illness / substance use disorders, who received mental health services from a Community Mental Health agency as a youth. Willing and able to self - identify as a person who has or is receiving behavioral health services and is prepared to use that experience to help others. Considerable ability to establish and maintain effective working relationships with supervisors, fellow employees, youth and families, state and local agencies, and the general public. Ability to cope with difficult / stressful situations requiring immediate decisions in accordance with agency policies and procedures. Knowledge of community service organizations, mental illness, substance use disorders preferred. Eligible and willing to be trained in the Michigan Department of Health and Human Services approved curriculum and ongoing training model for YPS. Must obtain certification approved by the State of Michigan as a Peer Specialist within one (1) year of employment. One year of experience interacting with youth with behavioral / emotional impairments preferred. Applicants must have experienced a significant disruption in their lives from the onset of a severe mental illness, have received public mental health services currently or in the past for the mental illness (preferably at CMH Authority of Clinton, Eaton and Ingham Co) and are now in recovery and able to talk about this experience with others. Military experience/exposure highly preferred, including a household family member with military experience or extensive knowledge of the military. Possession of a valid MI driver's license and access to reliable transportation for job related use required. Applicants must demonstrate an ability to communicate their personal story such that they can be a strong advocate, instill hope, and diminish the stigma for others in treatment through the interview process. Info Link: FAQ's Conditional Employment Requirements: Employment offers for this position will be contingent upon the results of a Michigan State Police clearance and verification of an acceptable. Must be able to pass pre-employment drug screen. To Apply: Applicants must submit an employment application. Resumes cannot be substituted for the employment application. CMHA-CEI's promotion of diversity is fueled by the desire to seek equality of opportunity for all persons. CMHA-CEI is an Equal Opportunity Employer and a Drug Free Workplace. Salary/Hours: $20.82 - 22.47 per hour. 32 hours per week. Schedule of 4 days/wk; M-Thursday 11-730. Location: Families Forward/ 1305 E. Jolly Rd Suite B, Lansing, Michigan.

Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI. We currently have a vacancy for a Clinical Nutrition Support to work a Part Time schedule. In this position a Clinical Nutrition Support will be responsible for assisting the nutritional care for all residents and in addition to but not limited to the following duties: Complete nutrition admission and discharge notes. Complete nutrition assessments and nutrition follow ups. Develop resident nutritional care plans- monitor for effectiveness and revise as needed. Prepare for and/or attend interdisciplinary and family care conference and other meetings as needed. Complete assigned portions of Minimum Data Set (MDS). Oversee resident nourishment system. Oversee meal slips are maintained to ensure diets are listed as ordered. Including but not limited to order taking and meal delivery. Monitor quality assurance activities and perform audits as scheduled/directed. Communicate resident concerns to Dietitian. If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you! Preferred Education and Experience: Registered Dietetic Technician. Graduate of 4 year Bachelor of Science program in dietetics, nutrition or related field or in pursuit of Certified Dietary Manager, or CFM. ServSafe Manager Certificate Knowledge of OBRA regulations, Federal, state and local health department regulations, Geriatric nutrition and care planning. Ability to read, write, speak and comprehend written and oral instructions in English effectively, as well as follow rules and safety requirements. PERKS OUTSIDE OF THE PAYCHECK: Senior advocacy Rewarding hospitality driven environment Growth opportunities Diverse culture Open door atmosphere Option to be paid daily Discounted employee meals Free parking Employee Assistance Program to all employees Eligible for benefits as of the 31 st day of employment if Full Time Employee recognition programs Beautiful, resort-like campus on 38 acres Join an exceptional team! Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment. Drug-free workplace. EEO & E-verify employer. #sponsor

The Service Support Specialist is an office-based role responsible for supporting all service operations and providing remote technical assistance to HydroWorx customers and field-based technicians. This position requires extensive product knowledge and a strong understanding of best practices related to field-based scopes of work. A primary responsibility of this role is the day-to-day management of service parts inventory at the corporate office, as well as all remote service parts inventory locations. The Service Support Specialist works closely with cross-functional teams, including Supply Chain, Project Management, Installation, and Production, to ensure efficient and effective service support. Qualifications Responsibilities/Essential Functions: Manage assigned service cases to full resolution by providing phone & email support to HydroWorx customers, contractors, and field technicians. Own SVC dept inventory process and procedures / maintain inventory levels at both MDT, field service vans and remote service locations. This includes the physical shipping of parts. Own service parts consumptions for completed jobs. Own SVC department role in RMA process to ensure field team is returning parts and following the correct process. Report all identified component issues or failures via the Continuous Improvement process. Assist with any special projects when directed. Education and Experience: High School Diploma or equivalent 5-10 years of work experience in a similar role related to the technical service industry Skills/Competencies: Ability to problem solve and troubleshoot Ability to make decisions under pressure Flexibility Excellent organizational skills Excellent interpersonal and customer service skills Great attention to detail Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear in order to exchange information. The employee must frequently lift and/or move up to 75 pounds. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy and fax machines, filing cabinets. Tools and Equipment: Computer, telephone, copy & fax machines Work Hours: Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. Occasional travel is required. Training: Training for this position will be conducted per HydroWorx Training Program.

Rose Hill Center is a psychiatric residential treatment center in Holly operating within the " Therapeutic Farm Community Model", a holistic residential treatment approach for individuals with mental health challenges that integrates the healing power of nature and meaningful work activity with structured community living and clinical therapy. Our mission is to achieve the best possible sustainable outcomes using highly therapeutic programs for individuals with mental illness and associated challenges. Job Summary: (General Statement of Duties) Team Support Specialists are the primary support providers to our residents, offering emotional support and helping them achieve and maintain their highest level of independence. This is accomplished by supporting their individualized goals through our work team activities, group therapies, and engagement in social activities. Qualifications Education and Experience: Must be at least 18 years of age High school diploma or equivalent Valid drivers license Benefits: Shift Premiums paid for 2nd, 3rd, and weekend shifts On-site training Health, Dental, Vision insurance available on first day of employment for full-time employee Paid Holidays, Vacation, Sick, and Personal Time 401K enrollment with 3% employer match after 6 months Referral bonuses Free meals during your shift - no need to pack breakfast, lunch, or dinner!

Easterseals MORC is hiring for a Part Time Team Support Specialist to help make a difference and become part of something bigger than yourself! We are looking for Game Changers! The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team. Qualifications: High School Diploma or equivilent At least 2 years of experience in a clerical role Duties and Responsibilities: 1. Demonstrate ability to engage consumers in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery. 2. Assist individuals served by addressing inquiries, resolving issues, and fulfilling requests across diverse communication channels, including telephone, email, live chat, and in-person interactions. 3. Checks consumers out and manages the flow of consumers and other patrons out of doctors and administrative offices. 4. Responsible for answering and triaging internal and external telephone calls. Conducts initial screening of consumers and other patrons to determine the nature of requests or problems, takes messages, refers to the appropriate parties and performs related customer service activities representing the program to the general public. 5. Pulling, filing, auditing and maintaining charts for the team assigned. This includes completing change forms and auditing and maintaining charts in accordance with Utilization Review, Medicaid Provider Guidelines, the Department of Community Health (DCH), GHS and Region 10. 6. May take and maintain Team meeting minutes as requested. 7. Entering service activity logs. 8. Management of the APA/PE process; editing to scanning. 9. Maintaining the Team Psychiatrist(s) appointment schedule. Making/ changing appointments, making changes and making follow-up phone calls to minimize “no shows.” 10. Calculating Ability to Pay (ATP) financial information, entering the financial information in the MESH Client Management System and forwarding the information to the Billing Department. Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!

Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,500, a 5% match towards your retirement, generous paid time off (19 ½ days per year). POSITION SUMMARY: We are seeking a full-time Peer Support Specialist for our Behavioral Health Urgent Care. This position will work five (5), eight (8) hour shifts per week, within current programming hours, including rotating weekends and holidays. The current program hours of operation are 8:00 a.m. - 10:30 p.m., and weekend hours of operation are 10:00 a.m. - 6:30 p.m. General Statement: Under the direction of the Program Supervisor, performs responsible tasks in providing comprehensive services to Genesee Health System clients in the designated program, designed to meet the individualized needs of the clients. Services may relate to housing, entitlements, skill building and ongoing peer support; responsible for significant liaison and consultation with family, agencies, guardians and natural support systems. Provides activities in partnership with the clients served for the specific purpose of achieving increased community inclusion and participation, independence and productivity. Minimum Requirements: High school diploma or equivalent, ability to read and write, AND current or previous recipient of verifiable mental health services, substance use disorder services (SUD), (must attest to remission or recovery with no abuse for at least one year), or developmental disability services.Must have achieved Certified Peer Support Specialist (CPSS) status through the Michigan Department of Community Health's certification program. Will consider a candidate eligible for the CPSS training/examination. A candidate without the CPSS must take and pass the exam within twelve (12) months of hire to retain employment in this position. A candidate with SUD only treatment must be a current CPSS. Additional Requirements: Must have a valid driver's license, current insurance and the use of a vehicle during program hours. Must be willing to work weekend, holidays and irregular hours. Ability to physically perform the tasks. Preferences: Computer knowledge and data input ability. Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' PreferenceInterested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCMEFLSA STATUS: NON-EXEMPT

Job Description Want to meet people from all walks of life with a story to tell? Want to make a positive impact and serve your community? Work for a non - profit ! Join People's Express Inc. To perform routine maintenance, minor repairs, and assist in the transportation of vehicles to get repairs. The primary responsibility is to resolve in-house or out-sourced vehicle maintenance repairs or vehicle camera installations. Time will be split between Whitmore Lake and Novi vehicle locations. A secondary duty may be to assist in snow-removal and building maintenance repairs or buildouts if deemed necessary. Role and Responsibilities Administrative - Work with maintenance coordinator to prioritize vehicle maintenance repairs - Assist maintenance coordinator with strategic maintenance plans and budgeting - Maintain accurate activity and all applicable records of vehicle related documents - Monitor and follow maintenance schedules Operations - Perform maintenance repairs within scope of skills on vehicles and other machinery when necessary - Coordinate transportation to and from repair shops - Coordinate the picking up of supplies for repairs - Preparation and coordination of all inspections of vehicles - Ensure all vehicles maintain a clean and professional look in the interior and exterior - Ensure all vehicles are safe to be operated on the road - Keeps supervisor informed of status and informs team of any significant issues on a timely basis Partner Communications - Coordinate with other maintenance technicians about their maintenance programs - Keep good working relations with local vendors and other business partners - Communicate with local and statewide transportation providers to be up to date on programs and tools for maintenance. Qualification and Requirements 3+ years of vehicle maintenance and minor mechanical repair experience Preferred Skills - Excellent organizational and time management skills to effectively manage multiple duties - Effective communicator - Reliably follows work schedules - Team player - Ability to work independently with general supervisor oversight - General understanding of vehicle mechanics Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Weekend availability Job Posted by ApplicantPro

Job Description Support and Integration Leader - Senior Living CommonSail Investment Group The Support & Integration Leader will be responsible for overseeing the seamless integration of newly acquired senior living communities into StoryPoint Group's operations. This role will involve working closely with cross-functional teams to ensure operational, strategic, and 1440 cultural alignment, ultimately ensuring that the new communities are integrated efficiently and effectively while maintaining high standards of care and safety for residents and employees. Key Responsibilities: Lead and manage the integration process for newly acquired senior living communities, ensuring alignment with StoryPoint's goals and objectives. Collaborate with senior leadership, operations, HR, finance, and other teams to define and execute the integration strategy for each acquisition. Assess and identify potential challenges and risks in the integration process and work to mitigate those challenges effectively. Develop and manage detailed project plans, timelines, and milestones to ensure successful integration within specified timelines. Establish clear communication channels between all stakeholders, both internal and external, throughout the integration process. Manage the integration of policies, procedures, systems, and technology to align the newly acquired communities with existing company standards. Monitor the integration progress and adjust plans as necessary to address evolving needs and challenges. Conduct Community visits and audits to assess the operational performance of acquired communities and provide support as needed. Work with HR to ensure a smooth transition for staff, including aligning roles, responsibilities, and 1440 culture. Oversee the integration of financial, operational, and compliance systems to ensure the newly acquired communities are compliant with company standards and regulatory requirements. Provide training and support to staff at the acquired communities, ensuring that they are equipped with the tools and knowledge to succeed. Ensure that all key stakeholders, including employees, residents, and families, are informed and engaged throughout the integration process. Track integration metrics, report progress to senior management, and recommend improvements as necessary. Qualifications: Minimum of 3 years of experience in integration management, project management, or senior living operations. Proven experience with mergers and acquisitions, particularly in the healthcare or senior living industry. Strong knowledge of senior living operations, including healthcare compliance, staffing, and resident care standards. Excellent leadership, communication, and interpersonal skills. Ability to work under pressure, manage multiple tasks, and meet deadlines. Detail-oriented with strong problem-solving and analytical skills. Ability to travel weekly to oversee the integration of multiple locations. Work Environment: This position requires travel to various locations for site assessments and integration planning. Flexible work arrangements may be available, but the role demands high availability and adaptability to the needs of the business. #CSALL

If you are an internal associate, please login to Workday and apply through My Career. Job PurposeJackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on-demand staffing to various departments and teams within our organization. As a Strategic Support Associate (SSA), you will join our talented population of associates, performing critical daily business support functions which directly impact customer satisfaction. The Service Desk SSA will be a member of Jackson's Associate Technology Operations Service Desk team. They will act as the central point of contact between users and the IT organization. The associate's primary purpose is to ensure that incidents, service requests, and communications are managed efficiently to maintain smooth business operations. This position will support day-to-day IT Operations functions and continuously improve the program while maintaining security and strong relationships with internal departments. The Service Desk operates Monday - Friday 7:00am- 7:00pm EST and pays a competitive hourly rate of $14.00.Essential Responsibilities Receive, log, and manage incoming service requests and incidents via phone, email, or ticketing system. Diagnose and resolve technical issues related to hardware, software, network connectivity, and user access. Triage service requests and incidents to Level 2 and Level 3 support teams and escalate as needed. Maintain an 85% occupancy rate to ensure high availability for incoming calls. Provide courteous, professional, and timely support to all users. Communicate clearly and effectively, ensuring users are informed of issue status and resolution steps. Maintain a positive and service-oriented attitude in all interactions. Update knowledge base articles and contribute to documentation for common issues and solutions. Record detailed information on all support activities in the service management system. Generate reports on ticket trends, resolution times, and user satisfaction when required. Follow established IT policies, procedures, and operating level agreements (OLAs). Participate in continuous improvement initiatives to enhance service quality and efficiency. Ensure compliance with security and confidentiality standards. Work closely with other IT teams to resolve issues and improve service delivery. Stay current with new technologies, tools, and best practices relevant to the role. Participate in training sessions and team meetings to maintain technical proficiency. Leverage internal AI-driven platforms to enhance Service Desk capabilities to reduce call volume. Other Duties Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities Exceptional customer service skills. Demonstrate a willingness to learn. Excellent communication and interpersonal skills. Ability to work independently as well as in a team environment. Ability to work in a fast-paced environment. Ability to effectively communicate technical and non-technical issues both verbally and in writing. Positive, flexible, and self-motivated attitude. Detail-oriented with excellent follow-up skills. Excellent organizational skills with the ability to manage time and multiple priorities. Strong analytical and problem-solving skills. Ability to understand new materials quickly and apply new information, concepts, and procedures in a constructive manner. Knowledge of hardware and software platforms, including desktops, laptops, printers, peripherals, Windows 10/11, Active Directory, Microsoft Office 365 and mobile devices (iPhone/iPad, Android). Demonstrated proficiency in using the Microsoft Office suite of applications including Microsoft Project, Visio, PowerPoint, Word, Outlook, and Excel. Flexible shifts offered Monday - Friday from 7:00am - 7:00pm with a minimum shift requirement of 4 hours. Weekly maximum of 29 hours, with 18 hours required. Qualifications Enrolled in a 2 or 4 year program focused on information technology, computer science, or cybersecurity preferred. Internship experience in IT or Security strongly preferred. Experience in IT support or computer networking strongly preferred. 1+ years broad experience working with a variety of different technology platforms, inclusive of hardware, software, desktop and networks required. Experience supporting a wide variety of hardware and software platforms, including: Desktops, laptops, printers, peripherals, Windows 10/11, Mac OS, Active Directory, Office 365 and mobile devices (iPhone/iPad, Android) required. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

Opus IVS helps shops repair complex vehicles fast with diagnostics, programming and live repair guidance from OE brand-specific master technicians. Opus IVS is committed to helping mechanical and collision shops complete repairs with intelligent vehicle support today, for a safer world tomorrow. Opus IVS is the Intelligent Vehicle Support division of Opus Group, formed through the industry-leading acquisitions of DrewTech, Autologic, Farsight, BlueLink, and AutoEnginuity to address the evolving needs of independent repair shops, giving them the confidence to get the most complex vehicles back on the road safely and fast without having to send work out to the dealer. We're always interested in dynamic, entrepreneurial people who want to make the Opus IVS difference for independent shops. At Opus IVS, we offer our employees a host of additional compensation and benefits, including but not limited to: Paid Time Off and Floating Holidays Medical, Dental and Vision Insurance Company-Paid Life and Disability Insurance College tuition reimbursement Competitive 401k match Commission/Bonuses Referral bonuses Career advancement opportunities. Job Overview This position accurately documents customer interactions in the CRM and provides accurate information to customers using the OEM resources in a Call Center Environment. Responsibilities and Duties Answering all inbound phone calls Answering inbound Phone requests from clients in a timely fashion Documenting customer interactions properly within the CRM as a matter of record Provide accurate information to customers using online OEM resources as needed Programming Vehicle ECUs correctly OE scanning vehicles correctly Positive position the value of the solution(s) provided Troubleshooting all Opus IVS products/services Other duties as assigned Qualifications High School and successful customer service experience Strong Windows Operating System Familiarity Microsoft Office familiarity Superior customer service skills Strong problem-solving capabilities Ability to communicate effectively both verbally and in writing with customers Ability to multi-task Preferred Qualifications OE/Dealer level diagnostic and programming experience Automotive Repair experience/education ASE Certification(s) Call Center experience Familiarity with SLAs and meeting Metrics Familiarity with pre/post scanning of automobiles Collision automotive experience Bilingual a plus but not required Physical Requirements Must be able to hear on a telephone and at times with others speaking Work is in a temperature-controlled office

Job DescriptionBARGAINING UNIT / LEVEL: Non-Supervisory Bargaining Unit - Level 04/06 SALARY RANGE: $54,954 - $74,942 annually DOQ (2026 rate) GENERAL STATEMENT OF DUTIES: Under the direction of the Park Operations Manager the position responsibility involves assisting with park operations, which include accounting, payroll, park revenues, and assisting in the preparation of the park budget. ESSENTIAL DUTIES & RESPONSIBILITIES: Performs clerical and administrative work in answering phones, receiving the public and providing general assistance in support of park operations. Composes, types, and edits a variety of correspondence, reports, memoranda and other material requiring judgment as to content, accuracy and completeness. Maintains inventories and orders supplies, materials and equipment in accordance with Metroparks purchasing policies. Communicates park policies, plans and procedures to employees and general public. Assists park management with enforcement of Metroparks policies/procedures and ensures any required paperwork is completed, accurate and timely. Acts as custodian of sensitive Metroparks documents and personnel records. Establishes and maintains filing systems. Serves as the liaison between park employees/management and Human Resources and/or Finance. Assists in the recruiting and hiring process for new seasonal and part-time personnel and coordinates the rehiring process. Conducts reference or background checks on job applicants and volunteers. Distributes, reviews and processes paperwork for new employees and returning seasonal employees, then enters, reviews and maintains employee data in the HR/Payroll ERP system. Prepares and maintains employment records related to employment events, such as hiring, termination, leaves, transfers, or promotions, using HR/Payroll ERP system. Compiles and prepares reports and documents pertaining to personnel activities. Reviews employee time sheets, wage records, and other information to detect and reconcile payroll discrepancies. Prepares bi-weekly payroll for processing. Monitors and maintains records in the employee time and attendance system, including records of hours worked, computation of overtime, shift premium, account distribution, paid leave time used, etc. Coordinates workers compensation claims process for park personnel. Assists park manager with annual budget process, including monitoring operational expenditures in compliance with budget constraints. Ability to communicate effectively with staff and the general public; to respond to complaints, questions, and enforce rules. NON-ESSENTIAL: May assist with special events and activities. May serve on employee committees MINIMUM QUALIFICATIONS - Park Support Specialist / Level 04: Associate Degree in related field, Bachelors preferred. Applicants with 4 or more years of related service will be given credit toward meeting the minimum educational requirements and will be considered for the position. Knowledge of accounting principles, budget controls, auditing, cash controls and professional standards and ethics. Knowledge of administrative and clerical procedures, filing and record management systems. Ability to use mathematics to solve problems. Ability to communicate using telephone and radio equipment. Ability to establish and maintain positive working relationships with the public, outside agencies and employees. Ability to work under stressful conditions and varied hours including weekends and holidays, depending upon park demands. Ability to utilize computer system to include word processing, spreadsheet, publishing, and data base software applications. Ability to maintain and keep clerical and stock records. Possession of a valid Michigan operator's license and acceptable driving record. May be assigned to work in other parks and districts as needed and if necessary. May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays. Ability to perform essential duties. MINIMUM QUALIFICATIONS - Park Support Specialist / Level 06: Meets all of the minimum qualifications of the Park Support Specialist - Level 04. Five or more years of related experience. TOOLS & EQUIPMENT USED: Personal computer including data base, scheduling, publishing, spreadsheet, and word processing software; calculator, copy & fax machines; phone, radios, automobile. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, talk and hear. The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work in outside weather conditions. The employee may be exposed to heat, wet and/or humid conditions, chemicals, animals, foliage and vegetation, etc. The noise level in the work environment is usually quiet while in the office and may be moderately loud when out in the field. Powered by JazzHR qx YNdWXgES

Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays. General Statement: Under the direction of the Program Supervisor, performs responsible tasks in providing comprehensive services to Genesee Health System (GHS) consumers. In addition to DBT specific services, may also assist with housing, entitlements, skill building, and ongoing peer support; responsible for significant liaison and consultation with family, agencies, guardians, and natural support systems. Provides activities in partnership with consumers for the specific purpose of achieving recovery, including increased community integration, independence and productivity; performs related work as required. Minimum Requirements: High school diploma or equivalent, ability to read and write, AND current or previous recipient of verifiable mental health or substance use disorder (if substance use disorder, must attest to remission or recovery with no abuse for at least one (1) year). If in current services, must have achieved a level of recovery consistent with performance of the job duties AND must have six (6) months experience with Dialectical Behavior Therapy (DBT) treatment and skills taught in the model (either as a consumer of DBT or as a Peer Support Specialist in a DBT program) Must have achieved Certified Peer Support Specialist (CPSS) status through the Michigan Department of Community Health's certification program. Will consider a candidate eligible for the CPSS training/examination. A candidate without the CPSS must take and pass the exam within twelve (12) months of hire to retain employment in this position. Additional Requirements: Must have a valid Michigan driver's license, current insurance and the use of a vehicle during program hours. Must be willing to work weekend, holidays and irregular hours. Ability to physically perform the tasks. Preferences: One (1) year post-completion of DBT treatment. Computer knowledge and data input ability. Two years of college, or work experience with the DBT target population (persons with multiple disabilities including borderline personality disorder). Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications Disclaimer: Maximum salary will not be achieved until after 5 years of service. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT M-F, Hours range between 8 am- 6pm due to group schedules.