Litify Support Specialist #987002
Support associate job in Saint Petersburg, FL
Job Description: Jr. Litify Support Specialist
Contract-to-Hire
We are seeking a motivated Jr. Litify Support Specialist to support the ongoing maintenance, accuracy, and optimization of our Litify case management system. This role is responsible for updating client reporting guidelines, ensuring automated tasks run correctly, and assisting with general system data entry and support needs. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced environment.
Key Responsibilities
Review and monitor client reporting guidelines to ensure Litify reflects accurate compliance requirements
Update client abstracts according to updated reporting standards
Develop, maintain, and troubleshoot automated Litify tasks to support continuous system improvement
Conduct routine system audits to confirm updates are functioning as intended
Collaborate with the billing rates team to ensure updates and automation align with workflows
Maintain thorough documentation of updates, changes, and processes
Provide data entry support and assist with Litify system updates as needed
Support Help Desk functions by addressing lower-level Litify inquiries
Assist with special projects and assignments as requested
Qualifications
High school diploma required; bachelor's degree in a related field preferred
Minimum 3 years of experience in legal billing, process automation, or similar support-focused roles
Proficiency with Microsoft Office and SaaS-based tools
Litify experience strongly preferred
Strong attention to detail and high level of accuracy
Ability to multitask, prioritize assignments, and meet tight deadlines
Comfortable working in a dynamic, fast-paced environment
Adaptable to shifting priorities and business needs
Ideal Candidate Traits
Personable, positive, and team-oriented
Approachable and respectful
Highly accountable and takes ownership of work
Multi Tiered Systems of Support (MTSS) Specialist (2025-2026) *Anticipated Vacancy*
Support associate job in Wesley Chapel, FL
*Open Until Filled*
Responsible for assisting with developing and implementing MTSS systems at the school and district level by fostering a climate of shared responsibility and shared commitment; supporting regional and school communities in the implementation of evidence-based practices and programs; advocating for an integrated, Multi-Tiered System of Supports; promoting the use of collaborative planning and problem solving; modeling the use of data to drive decision making; seeking, providing, and supporting professional development opportunities; advancing meaningful parental and community involvement; and delivering comprehensive services.
EDUCATION, TRAINING & EXPERIENCE
Master's degree in education or a closely related field
Experience with development and implementation of professional development training
Experience with program evaluation strategies and methods
Experience in the assessment of student skills using a variety of formal and informal assessment tools
Experience with the implementation of a Multi-Tiered System of Supports at the school or district level
CERTIFICATES, LICENSES & REGISTRATIONS
Valid Florida Educator's Certificate
PREFERRED QUALIFICATION
School based Leadership experience
School Psychologist experience
Must have experience in Multi Tiered Systems of Support, including identification of needs, implementation of interventions, and action planning around data.
Click here for Job Description.
Notification of Nondiscrimination: The District School Board of Pasco County does not discriminate on the basis of race, color, sex, religion, national origin, marital status, disability, or age in its programs, services, and activities or in its hiring and employment practices.
Mission Support Specialist
Support associate job in Tampa, FL
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
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Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $63,163 to - $98,422 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 11 - 12
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
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Mobile, AL
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Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800
This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
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As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
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Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-11:
Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as:
* Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics).
* Identifying and recommending solutions to a wide range of administrative problems.
* Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies.
* Preparing preliminary and finished reports and documents.
* Representing the office in dealings with vendors and personnel from administrative support organizations.
OR
Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.
Minimum Qualifications for GS-12:
Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as:
* Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables.
* Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports.
* Providing advice on a variety of administrative and management programs and procedures.
* Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions.
* Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01//2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Boarding School Support Associate, Summer 2026
Support associate job in Bradenton, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
About IMG Academy Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:
Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches
The Boarding School Support Associate, Summer 2026 will be responsible for helping process all aspects of student enrollment at IMG Academy. Assist in guiding over 1,500 returning students, new students, and their families through the enrollment journey by primarily focusing on working with families to support them in the onboarding and arrival process. The successful candidate will work to ensure the Enrollment Office is fully supported to provide resources and support that is necessary for the student to have an incredible experience at IMG Academy! Responsibilities include but are not limited to owning processes and communication related to the onboarding of students. In addition, creating, distributing, and finalizing enrollment agreements.
Position Responsibilities:
Process
Effectively communicating with clients about requirements and expectations for their boarding school experience
Responsible for the onboarding experience of a boarding school family, including managing the clearance of registrations forms for boarding school
Utilize CRM system and other trackers daily to update communication and process on all required student health & registration forms
Communication
Provide exceptional customer service and accurate communication with current and potential IMG Academy families
Act as a liaison and point of contact between the families and the Academy, specifically regarding the onboarding experience
Proactively communicate regularly with IMG Academy student-athletes on the status and progress of their respective families to set them up for success when they arrive to campus
Collaboration
Effectively build relationships with and prioritize the requests/needs of the Student-Athlete Advisor team, ensuring effective communication
Collaborate with the Enrollment Services Manager to ensure best practices and identify new opportunities for efficiencies and growth
Ensure proper communication with Enrollment Services Manager to accurately present data to Reporting Analysts, John Hopkins, and other relevant stakeholders on campus
Manage the Support Team email and phone line to fulfill customer requests
Provide coverage, manage and assist the clearance of registration forms for boarding school.
Provide coverage during boarding school check-in to answer any questions, way find and assist where needed
Assist with overflow of needs from other departments especially during peak seasons on campus
Other duties as assigned
Goals
Successfully contribute to achieving 100% registration and health forms clearance for boarding school
Maintain accurate enrollment data and status tracking in real time
Maintain accurate registration and health forms data and status tracking in real time
Knowledge, Skills and Abilities
1 year of progressive work experience
Experience with high-volume calling
Excellent written and verbal communication skills
Adequate Microsoft Excel skills (Data Validation, IF formulas, VLOOKUP, Pivot Tables, Slicers, Conditional Formatting, etc.)
Highly organized and prepared; flexible in meeting the needs of multiple departments in a timely fashion
Proven ability to multi-task while handling a wide array of responsibilities
Experience communicating highly sensitive information amongst multiple departments
Strong commitment to customer service and the student-athletes' and their families' experience, as well as collaboration within the team and across multiple departments on campus
Preferred Skills
Knowledge of electronic contract signing software is sought, but not required (i.e. - Adobe, Signable, etc.)
Knowledge of a Health Record/Online Registration platform is sought, but not required
Bilingual (Spanish)
Physical Demands and Work Environment
Ability to work flexible hours to include nights, weekends and holidays is required
Background Requirements:
Requires a background check upon offer
Requires a drug test upon offer
Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
www.imgacademy.com
www.imgacademy.com/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Fraud Support Associate I
Support associate job in Saint Petersburg, FL
Company DescriptionJobs for Humanity is partnering with FIS Global to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: FIS Global
Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
General Equivalency Diploma
Travel Percentage :
0%
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?
About the Role:
As a valued member of our team, you will be responsible for responding and resolving different consumer inquiries mainly by phone regarding banking activities. Most of the questions will be about verifying activity on credit, debit, and prepaid accounts, while others may require your critical thinking skills. You will be required to meet standards regarding quality, schedule adherence and other metrics that would be outlined during training. After you successfully mastered the skills of this role you may be tasked to provide mentoring to less experience associates.
About the team:
The Fraud team is one of our most innovative groups and is part of our Customer Interaction Management organization. Aside from a great leadership staff the group includes 30+ associates across four FIS sites that are well trained with a desire to provide superior customer service. This team is focused on crafting an incredible customer service experience for our client's consumers. We value and expect thoughtfulness and high performance from everyone at FIS and look forward to having you on the family! At FIS we believe that our front-line associates are as important as our clients and consumers for whom we provide world-class services and support.
What you will be doing:
Receive calls to verify activity on Credit, Debit and Prepaid cards with the cardholders and our Issuers.
Participate in department initiatives to improve efficiencies.
Stay up-to-date on changing fraud trends.
Work from eligibility is based on performance and business needs; Associates will report to the office if their performance does NOT meet standards or if the client or FIS requires a return office
In-class room training 9 AM - 5:45 PM CST/10 AM - 6:45 PM EST
On the job training
Participant in frequent up-training to expand overall knowledge of processes and services
What you will need:
High school diploma or GED
2 years of customer service experience
Prior call center experience, banking experience is preferred
Outstanding customer service skills (verbal and written) that foster customer satisfaction
Excellent computer navigation and operation skills
Ability to work independently and in a team environment
At FIS, we are as committed to growing our employees' careers as our own business. We offer:
Attractive benefits including medical, dental, and vision coverage
Inclusive and diverse team atmosphere
Professional and personal development
Resources to contribute to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Boarding School Support Associate, Summer 2026
Support associate job in Bradenton, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:
Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches
The Boarding School Support Associate, Summer 2026 will be responsible for helping process all aspects of student enrollment at IMG Academy. Assist in guiding over 1,500 returning students, new students, and their families through the enrollment journey by primarily focusing on working with families to support them in the onboarding and arrival process. The successful candidate will work to ensure the Enrollment Office is fully supported to provide resources and support that is necessary for the student to have an incredible experience at IMG Academy! Responsibilities include but are not limited to owning processes and communication related to the onboarding of students. In addition, creating, distributing, and finalizing enrollment agreements.
Position Responsibilities:
Process
Effectively communicating with clients about requirements and expectations for their boarding school experience
Responsible for the onboarding experience of a boarding school family, including managing the clearance of registrations forms for boarding school
Utilize CRM system and other trackers daily to update communication and process on all required student health & registration forms
Communication
Provide exceptional customer service and accurate communication with current and potential IMG Academy families
Act as a liaison and point of contact between the families and the Academy, specifically regarding the onboarding experience
Proactively communicate regularly with IMG Academy student-athletes on the status and progress of their respective families to set them up for success when they arrive to campus
Collaboration
Effectively build relationships with and prioritize the requests/needs of the Student-Athlete Advisor team, ensuring effective communication
Collaborate with the Enrollment Services Manager to ensure best practices and identify new opportunities for efficiencies and growth
Ensure proper communication with Enrollment Services Manager to accurately present data to Reporting Analysts, John Hopkins, and other relevant stakeholders on campus
Manage the Support Team email and phone line to fulfill customer requests
Provide coverage, manage and assist the clearance of registration forms for boarding school.
Provide coverage during boarding school check-in to answer any questions, way find and assist where needed
Assist with overflow of needs from other departments especially during peak seasons on campus
Other duties as assigned
Goals
Successfully contribute to achieving 100% registration and health forms clearance for boarding school
Maintain accurate enrollment data and status tracking in real time
Maintain accurate registration and health forms data and status tracking in real time
Knowledge, Skills and Abilities
1 year of progressive work experience
Experience with high-volume calling
Excellent written and verbal communication skills
Adequate Microsoft Excel skills (Data Validation, IF formulas, VLOOKUP, Pivot Tables, Slicers, Conditional Formatting, etc.)
Highly organized and prepared; flexible in meeting the needs of multiple departments in a timely fashion
Proven ability to multi-task while handling a wide array of responsibilities
Experience communicating highly sensitive information amongst multiple departments
Strong commitment to customer service and the student-athletes' and their families' experience, as well as collaboration within the team and across multiple departments on campus
Preferred Skills
Knowledge of electronic contract signing software is sought, but not required (i.e. - Adobe, Signable, etc.)
Knowledge of a Health Record/Online Registration platform is sought, but not required
Bilingual (Spanish)
Physical Demands and Work Environment
Ability to work flexible hours to include nights, weekends and holidays is required
Background Requirements:
Requires a background check upon offer
Requires a drug test upon offer
Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
******************
******************/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Client Support Associate
Support associate job in Saint Petersburg, FL
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyCLIENT INTAKE AND SUPPORT SPECIALIST - 48006370 (BLIND SERVICES)
Support associate job in Palmetto, FL
Requisition No: 862444 Agency: Department of Education Working Title: CLIENT INTAKE AND SUPPORT SPECIALIST - 48006370 (BLIND SERVICES) Pay Plan: Temp Position Number: 48006370 Salary: $18.51 to $20.36/hr. Posting Closing Date: 12/18/2025 Total Compensation Estimator Tool Florida Department of Education Division of Blind Services Bureau of Client Services and Program Support Location: District 9/Palmetto (Manatee County) Client Intake and Support Specialist for the Blind & Visually Impaired Position Title: Rehabilitation Technician - Blind (OPS) Salary Range: $18.51 to $20.36 hourly CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY This advertisement may be used to fill multiple vacancies up to six months. APPLICATION INFORMATION & HIRING REQUIREMENTS: Application Information: * Your Candidate Profile (application) must be complete in its entirety. * Work History (in easy to review chronological order) Consists of: *
Any position held by a State of Florida Agency * Any position held by a Florida University * All periods of employment from high school graduation * All periods of current or prior unemployment * Gaps 3 months or more must be accounted for* * Any Education * Any Volunteer Experience * Your resume and application must match * *Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. * It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will be converted to your official application. * Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. Hiring Information and Requirements: * The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system. * If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only. * If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only. If you are missing any of the items above, your packet may be held up at the final review step. NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. OFFICE CONTACT: Mireya Hernandez, Program Administrator Phone: ************ JOB DESCRIPTION: This position serves as a Rehabilitation Technician/Client Intake and Support Specialist for the Blind/Visually Impaired in the Division of Blind Services District 9 Office, located in Palmetto, Florida. This position is responsible for providing intake services and case management for blind and visually impaired consumers of the Division of Blind Services. Intake services include gathering eye medical data for the purpose of eligibility determination by the Human Services Program Consultant (Independent Living/Children's Program Counselor). DUTIES & RESPONSIBILITIES: (Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.) The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions: * Conducts client intake. * Assesses client's resources. * Performs follow-up and maintains client contact through telephone calls and emails. * Interviews, counsels, and evaluates clients to determine individual therapeutic activity needs. * Consults with other professionals and team members concerning recommended programs. * Prepares reports on clients' progress and their reactions to various activities. * Evaluates rehabilitation therapy programs and makes recommendations for adjustments and revisions. * Conducts in-depth interviews with a diverse group of blind and visually impaired clients to assist in the determination of their eligibility for rehabilitation services and the feasibility for achieving a vocational independent living or educational goal. * Determines existing problems and evaluates individual needs for achieving independence in daily living, in acquiring communication skills and/or obtaining suitable employment. * Develops community contacts for similar benefits and socialization. * Assists in the implementation of policies, standards, rules, regulations, and guidelines for program planning. * Reviews applicant records to ensure that all necessary documentation is current and consistent with program guidelines. * Composes and drafts letters and other correspondence. KNOWLEDGE, SKILLS & ABILITIES: * Knowledge of medical and psychological aspects of rehabilitation. * Knowledge of community resources. * Knowledge of employment program process. * Knowledge of employment program policies and procedures. * Knowledge of office procedures. * Knowledge of the medical aspects of rehabilitation. * Knowledge of employment program purchasing and accounting procedures. * Knowledge of basic data operations and terminology. * Skill in operation of general office equipment. * Ability to operate a computer terminal. * Ability to make decisions and to work independently. * Ability to establish and maintain effective working relationships with others. * Ability to maintain records. * Ability to compose correspondence without specific instructions. * Ability to communicate effectively. * Ability to plan, organize and coordinate work. WHO WE'RE LOOKING FOR: The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function. OTHER MISCELLANEOUS DUTIES: * Performs other duties as requested. * Some travel is required. MINIMUM QUALIFICATIONS: * A bachelor's degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation, to indicate a level of competency and skill demonstrating basic preparation in a field of study such as vocational rehabilitation; or * Four years of professional and relevant experience in a public vocational rehabilitation program. Preference will be given to those with a bachelor's degree. PREFERRED QUALIFICATIONS: Preference will be given to candidates with: * A bachelor's or master's degree from an accredited college or university. * Three (3) to five (5) years' experience in a public vocational rehabilitation program. * An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities. * Knowledge of the Workforce Innovation and Opportunity Act (WIOA). DIVISION OF BLIND SERVICES MISSION STATEMENT: The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Servies has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians. FLDOE: Division of Blind Services * We care about the success of our employees. * We care about the success of our clients. * We are always improving our technology, our tools, our customers' experiences and ourselves. * We offer rewarding experiences for reliable, compassionate, and professional employees. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct the required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement. SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Selective Service website. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
Perioperative Support Associate/Anesthesia - Wiregrass Ranch Hospital - Wesley Chapel, Florida
Support associate job in Wesley Chapel, FL
Site: FMCOH Wiregrass Ranch Hospital Location: Wesley Chapel, Florida Position: Perioperative Support Associate/ Anesthesia Department: Surgery Elevating Healthcare in Wesley Chapel and West Florida, Florida Medical Clinic Orlando Health Wiregrass Ranch Hospital is poised to revolutionize healthcare in Wesley Chapel and the broader West Florida region. This five-story, state-of-the-art multi-specialty hospital spans 380,000 square feet, purpose-built to serve one of Florida's fastest-growing communities with exceptional, outcomes-focused care. Designed for Excellence: Opening with 102 beds, expandable to 300 beds at full build-out 9 advanced operating rooms, including a hybrid OR with real-time imaging capabilities Comprehensive services in cardiology, neurology, oncology, surgery, and more From life-saving procedures to advanced diagnostics, this facility is engineered to meet the evolving needs of our community with precision and compassion. Job Summary Participates as a member of the perioperative nursing team. Responsibilities Essential Functions Participates as a member of the perioperative nursing team. Demonstrates a working knowledge of the specialized equipment and supplies utilized by the anesthesia staff. Restocks the anesthesia supplies and/or equipment in the Operating Room after each case as needed. Under the direction of the anesthesia staff, cleans the equipment utilized in the delivery of anesthesia cases. Assists the registered nurse and anesthetist in transporting patients. Under the direct supervision of the Registered nurse and anesthetist, assists with positioning of patients for procedures. When not assigned to anesthesia support duties, will be assigned to PSA I tasks and duties. Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility. May have limited access to areas storing medications. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Meets Orlando Health continuing education requirements. Evidences self-direction and personal accountability for their work practice and demonstrates responsiveness to departmental and facility needs. Performs duties in a cost efficient manner. Contributes to organizational effectiveness by reporting for duty on time, adhering to policies concerning rest and lunch breaks, and completes assigned duties in an effective, efficient manner. Performs team tasks by presenting a consistent professional image in appearance, work performance and communication practices. Demonstrates a positive attitude when interacting with patients, their families, visitors, other employees, physicians and other associates. Functions as a member of the interdisciplinary surgical healthcare team in both large and small work settings. Participates in PI activities as assigned. Demonstrates knowledge of legal issues, patient rights and compliance with the standards of regulatory and accrediting agencies. Able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in the perioperative setting. Qualifications Education/Training High School diploma or equivalent. Licensure/Certification Maintains current BLS/HealthCare Provider certification. Experience 90 days experience as PSA 1, CNA, or Clinical Technician; or Currently enrolled in or completed a Nursing, Surgical Tech or Medical Program.
Education/Training High School diploma or equivalent. Licensure/Certification Maintains current BLS/HealthCare Provider certification. Experience 90 days experience as PSA 1, CNA, or Clinical Technician; or Currently enrolled in or completed a Nursing, Surgical Tech or Medical Program.
Essential Functions Participates as a member of the perioperative nursing team. Demonstrates a working knowledge of the specialized equipment and supplies utilized by the anesthesia staff. Restocks the anesthesia supplies and/or equipment in the Operating Room after each case as needed. Under the direction of the anesthesia staff, cleans the equipment utilized in the delivery of anesthesia cases. Assists the registered nurse and anesthetist in transporting patients. Under the direct supervision of the Registered nurse and anesthetist, assists with positioning of patients for procedures. When not assigned to anesthesia support duties, will be assigned to PSA I tasks and duties. Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility. May have limited access to areas storing medications. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Meets Orlando Health continuing education requirements. Evidences self-direction and personal accountability for their work practice and demonstrates responsiveness to departmental and facility needs. Performs duties in a cost efficient manner. Contributes to organizational effectiveness by reporting for duty on time, adhering to policies concerning rest and lunch breaks, and completes assigned duties in an effective, efficient manner. Performs team tasks by presenting a consistent professional image in appearance, work performance and communication practices. Demonstrates a positive attitude when interacting with patients, their families, visitors, other employees, physicians and other associates. Functions as a member of the interdisciplinary surgical healthcare team in both large and small work settings. Participates in PI activities as assigned. Demonstrates knowledge of legal issues, patient rights and compliance with the standards of regulatory and accrediting agencies. Able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in the perioperative setting.
Auto-ApplyStrategy, Plans, Exercises, and Policy Support Services/Military Deception (MILDEC) Specialist
Support associate job in Tampa, FL
We greatly appreciate your interest in the Strategy, Plans, Exercises, and Policy Support Services / Military Deception (MILDEC) Specialist position. Please note that at this time, we are currently recruiting for this position in response to a recently released Request for Information (RFI). Interviews will begin once the official Request for Proposal (RFP) is issued. Candidates who meet the qualifications will be contacted as the process moves forward.
Those who apply at this stage will have preference over candidates who apply once the position is confirmed. We are actively reviewing the details and will provide updates as soon as more information becomes available. Thank you for your patience and understanding during this process.
About Valens Global
Valens Global provides analyses, strategies, and innovative solutions that anticipate and address critical threats to people, businesses, and governments. Our goal, simply put, is to empower clients with essential knowledge as they navigate complex security challenges rooted in a changing global society. We believe these twenty-first century challenges require analysts who are fiercely independent, forward thinking, and unafraid to challenge received wisdom. We foster an intellectually vibrant climate. We emphasize teamwork, transparency, meritocracy, accountability, and empowerment at junior levels. We are proud of our track record. Our products exceed our clients' expectations and stand the test of time. At Valens, you would be part of a smart, talented, and confident team of people with diverse backgrounds, experiences, and outlooks. We think Valens is a great place to work, and we think you'll agree.
Valens is seeking a highly skilled and experienced professional to join our team as a Strategy, Plans, Exercises, and Policy Support Services expert with a focus on Military Deception (MILDEC). This role is crucial in supporting the U.S Central Command (USCENTCOM) in Tampa, FL, by providing specialized expertise in MILDEC planning and coordination.
Key Responsibilities:
Provide support in the drafting, approval, and execution of current MILDEC plans and orders to enhance operational success, reduce U.S. casualties, and prevent loss of equipment
Offer subject matter expertise to USCENTCOM Component Commands for MILDEC planning, including plan coordination and de-confliction
Assess MILDEC operations by reviewing Measures of Performance (MOP) and Measures of Effectiveness (MOE) defined in MILDEC plans
Coordinate with Counterintelligence assets to ensure synchronization of MILDEC operations. Integrate MILDEC planned and current operations, activities, and investments with Computer Network Operations, Electronic Warfare, Operations Security (OPSEC), and Military Information Support Operations in support of political and military objectives
Minimum Qualifications:
U.S. Citizenship
Graduate from the Defense MILDEC Training Course IAW the current CJCSI 3211.01 and a Service or Joint level MILDEC training course IAW USCENTCOM R-525-3
At least 5 years of MILDEC planning experience, with a minimum of 3 years of experience at a Geographic or Functional Combatant Command Headquarters or Service Component headquarters that directly supports a Geographic Combatant Command
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Proficiency in MILDEC planning and coordination
Must possess and maintain a Top Secret (TS)/Sensitive Compartmented Information (SCI) clearance
Preferred Qualifications:
Experience in planning, researching, and providing qualitative analysis of MILDEC activities
Proficiency in developing joint, interagency, and multinational activities within identified ways, means, and ends
Required Application Materials:
Candidates must complete the Predictive Index Assessments. Please click on this link to be redirected to the behavioral assessment - a free-choice, untimed test that helps us comprehend how you view your personal work ethic and how you view the workplace:
Predictive Index Candidate Assessment
Your application will not be reviewed until you have completed the behavioral assessment
Cover Letter
Resume or CV
Why Join Us:
Impactful Work: Contribute to the strategic planning and coordination efforts that support national security and defense
Professional Growth: Opportunities for continuous learning and career advancement
Collaborative Environment: Work alongside experienced professionals in a dynamic and supportive setting
Support Associate - Boca Raton
Support associate job in Tampa, FL
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including\:
Medical, Dental, Vision Benefits
Disability Benefits
Paid Parental Leave, Paid Family Leave, and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https\://**********************************
About Neiman Marcus Group
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.
#LI-Onsite
Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As a Support Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location.
What You'll Do
Complete daily store operations and support the direction of leads and managers including:
Merchandise handling, transfers, and processing of inbound / outbound freight
Fulfillment, packing and shipping of online and store customer orders
Complete necessary merchandise placements to ensure merchandise standards are followed
Merchandise price changes and reticketing; signs and moves product once marked
Reticketing, damages, mark out of stocks and related inventory control processes
Responsible for back stocking, stockroom organization and maintenance
Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed.
Support with set-up and take down of in-store events and activations
Follow all safety procedures on the dock and in all other work areas
What You Bring
1+ year of retail experience
Demonstrate flexibility with competing tasks with a "win together" mentality
Basic proficiency with MS Office Product Suite
Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds
Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays
Auto-ApplyOnsite Service Specialist / Facilities Support
Support associate job in Key Vista, FL
OUR CLIENT has been at the forefront of office innovation since 1962, empowering digital workplaces, which means connecting people to information, faster and move conveniently.
IN THIS ROLE YOU WILL:
Provide office maintenance, including but not limited to: trash removal, cleaning, ordering and restocking of pantries, restrooms and breakrooms.
This position may also include general clerical, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail/faxes, as well as applying necessary postage.
Perform meeting and conference room set ups
Provide support for facility move in/out of clients
Perform minor maintenance repairs including carpentry tasks, patching and painting, as well as lamp replacements in offices/conference rooms.
Installation and fixtures of pictures and whiteboards.
TO SUCCEED IN THIS ROLE, YOU HAVE:
A valid driver's license
3 years of experience in a high-volume administrative environment
At least 1 year of experience within the field of hospitality or convention services
The availability to work 8:00 am- 5:00 pm (M-F)
Ability to lift a 30 -50 lbs
Production Application Support - Technology Support II
Support associate job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
Auto-ApplyRevenue Cycle Support Associate
Support associate job in Tampa, FL
Job Purpose: The Revenue Cycle Support Associate will be the direct line of communication for the assigned offices, District Manager's, and Senior Vice President to the Support Office. Coordinating functions related to billing, collecting patient accounts, and other Support related issues per office. The selected individual will develop and implement relationships with their assigned territory. The Revenue Cycle Support Associate will also work with assigned representatives to manage workflow, track progress and improve processes. The role will be responsible for providing guidance to improve overall performance, with an emphasis on the billing to collections process. This is a highly visible role and requires strong communication, follow-through, and the ability to prioritize, plan, and work cross-functionally with other departments.
Duties and Responsibilities:
* Ensure team is working effectively in resolving third party AR balances, insurance claims and claim notes, processing denials timely, etc.
* Assist the AR team to achieve established collection goals, daily metric expectations, and quality objectives for the organization.
* Prepare reports as required to reflect billing and collecting trends, AR review, etc.
* Conduct training throughout the company as required.
* Open tasks to dental center(s), providing the specific information and instructions needed to obtain claim payment.
* Read and analyze explanation of benefits and make proper adjustments according to Coast Dental claims processing criteria.
* Monitor adjustments posted each day by the offices
* Review ICODES and ensure accuracy and billing daily
* Additional duties as assigned
Auto-ApplyLead IT Business Management Senior Associate
Support associate job in Tampa, FL
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
* Competitive compensation, including base pay and annual incentive
* Comprehensive health and life insurance and well-being benefits, based on location
* Pension / Retirement benefits
* Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
* DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee)
The impact you will have in this role:
The Lead IT Business Management Senior Associate will be part of the IT Business Management & Operations team that specializes in facilitating cross-IT process development and improvement, managing cross-IT initiatives and programs. The candidate in this role will be a self-starter who will apply a broad knowledge of program management and analytical skills in order to support Operational programs and processes within the BMO function.
Your Primary Responsibilities:
* Coordinate, manage, and monitor agendas and actions associated with IT leadership forums, under the guidance of and in partnership with the IT BMO Director
* Guide and support IT Employee Engagement efforts including in person networking events, budget planning, leadership updates and recognition initiatives
* Facilitate meetings to get to resolution or solutions
* Demonstrate problem solving, analytical and collaboration skills to drive cross - IT initiatives and programs
* Demonstrate strong written communication skills by drafting and/or reviewing updates to IT strategic priorities
* Multi-task by supporting various efforts at one time
* Aid in preparation of content for participation in BMO Monthly meetings, IT Town Halls, and other forums, as needed
* Provide follow-through on tasks and initiatives to reach desired outcomes more efficiently
* Provide additional operational support as needed
* Exhibit strong analytical skills, reviewing data sets to create presentations with themes, key insights, and recommendations
NOTE: The Primary Responsibilities of this role are not limited to the details above.
Qualifications:
* Minimum 6 years of related experience
* Bachelor's degree (preferred) or equivalent experience
Talents Needed for Success:
* Excellent written and verbal communication skills
* Passion for enhancing employee engagement
* Strong analytical skills with the ability to synthesize complex sets of data into easily digestible content
* Comfortable with ambiguity and ability to develop recommendations and solutions
* Excellent attention to detail and follow through
* Committed to personal excellence and actively seeks out feedback from peers
* Self-motivator and able to complete assignments on-time
* Innovative and curious about new ways to enhance existing processes
* Collaborate well within and across teams
* Work with the team to review deliverables and ensure quality and accuracy
* Adhere to established rules and procedures when performing work
We offer top class training and development for you to be an asset in our organization!
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyDealer Support Specialist
Support associate job in Bradenton, FL
Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.
As a member of the Hunter Douglas family of brands, Sunpro embraces a very simple philosophy and day-to-day mission, which is that our success is only the result of the success of our dealers/business partners. Our dealers succeed because we care deeply about them and their reputation. As a result, we ensure that they receive top-quality retractable screens and awnings at a competitive price and the fastest turnaround possible.
We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours?
Position Overview
As a Dealer Support Specialist (DSS), you will play a pivotal role in ensuring seamless communication and coordination between the company's dealer network and manufacturing operations. Your efforts will directly contribute to operational efficiency by addressing dealer needs, resolving order issues, and aligning dealer requirements with production capabilities. This position is ideal for individuals who thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service.
What you'll do
* Utilize phone systems to promptly answer or return calls, texts, and voice messages in a professional and efficient manner.
* Achieve proficiency in navigating ERP systems to provide top-tier dealer support.
* Assist with general clerical tasks to ensure smooth day-to-day operations.
* Assist with general clerical tasks to ensure smooth day-to-day operations.
* Take on additional responsibilities as assigned to support the team's overall success.
* All other duties as assigned
Who you are
* 1-2 years of customer service and data entry experience, ideally in a manufacturing or wholesale industry.
* Familiar with CRM or ERP software and proficient in computer utilization.
* Excel at managing multiple tasks, staying organized, and meeting deadlines.
* Excellent communication skills, proper phone etiquette, and a team-oriented mindset.
* Skilled in time management and can prioritize tasks effectively.
* Bilingual or multilingual abilities are a plus, enhancing your ability to connect with a diverse dealer network.
What's in it for you?
* Annual base range: $19.00 - $23.00 hourly
* Generous benefits package including medical, dental, vision, life, disability
* A company culture that prioritizes internal development and professional growth
* Time off with pay
* 401(k) plan with a degree of employer matching
* Paid parental leave
* Wellness programs and product discounts
Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential.
Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
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HOA Support Specialist -
Support associate job in Wesley Chapel, FL
The Resident HOA Support Specialist will provide residents, board members, managers, and vendors with information in response to inquiries, concerns, and requests about products and services. In addition, the Resident HOA Support Specialist will resolve account questions, complaints, errors, billing, and other queries. The Resident Support HOA Specialist may occasionally log and document homeowner's calls if necessary or directed by management.
Job Responsibilities
Essential Duties:
Professionally handle incoming requests from residents, board members, vendors, managers, and regional directors and ensure that issues are resolved both promptly and thoroughly.
Collaborate directly with property managers, regional directors, internal departments, and associates to ensure a timely resolution of all inquiries.
Document the appropriate resolution of all interactions within the appropriate systems and applications.
Resolve all open inquiries within prescribed timelines while meeting all key performance indicators.
Thoroughly and efficiently gather information from residents, board members, and vendors, access their accounts and evaluate their needs, educate them where applicable to prevent the need for future contacts, and document interactions through contact tracking.
Provide quality service and support in a variety of areas.
Review and close all homeowner service tickets and open calls in Vantaca that are not specifically awaiting a Community Association Manager's or Accounting Team Member response.
Maintain an open line of communication with property managers, regional directors, and internal departments and associates.
Maintain a balance between company policy and customer benefit in decision-making. Handles issues in the best interest of both customer and company.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience.
Work cross-functionally to effectively solve client-facing problems.
Coordinate:
Assessment and late fees.
Move in/out - scheduling - including making special arrangements.
Clubhouse and party room reservations.
Assist with providing resale documents.
Assist with homeowner document requests.
Create and close work orders.
Additional assignments and duties may be assigned from time to time.
Additional Duties:
Must maintain regular and punctual attendance to required shifts, meetings, training, and related employment engagements to support position responsibilities and duties. Any alterations to the required schedule must be reviewed and approved, in advance by your manager.
Always conduct business with the highest standards of personal, professional, and ethical conduct.
Perform or assist with any operations as required to maintain workflow and meet deadlines.
Ensure all safety precautions are followed while performing the work.
Follow all policies and standard operating procedures as instructed by management.
Perform any range of special projects, tasks, and other related duties as assigned.
May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve inquiries and issues, and maintain a specified level of knowledge about new developments, requirements, policies, and regulatory guidelines.
Education:
Required - High School diploma or GED.
Preferred - Associate degree in business or related field, or equivalent combination of education and experience.
Experience:
Required - 2+ years of customer service experience in a service industry setting.
Preferred - Real estate experience a plus.
Job Knowledge, Skills & Proficiencies:
Strong proficiency in Windows and Microsoft Office, (Outlook, Word, OneNote, Teams, and Excel, etc.).
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Interact effectively, communicate clearly, and understand meeting the needs of others.
Excellent organization, planning, motivation, and interpersonal skills.
Critical thinking, complex problem-solving, judgment, and decision-making ability.
Must have a strong work ethic and be detail-oriented with excellent multitasking skills.
Ability to prioritize work, meet deadlines, and work well under pressure.
Ability to work with sensitive or confidential information.
Ability to work in a team environment as well as independently and be self-driven.
Ability to accept feedback and apply feedback to work.
Ability to learn and navigate new technology platforms.
Ability to work independently with integrity.
Physical Requirements & Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Able to maintain focus despite numerous interruptions and surrounding conversations.
Skilled in effective verbal communication and articulating ideas clearly.
Ability to talk on the phone and work on a computer for long periods of time
Able to lift to 35 pounds.
Able to see objects closely to print; read instructions and recognize numerals.
Occasionally reaches at or above the shoulder height.
Able to sit at a desk for extended periods while working on a computer throughout the day (monitor, keyboard, and mouse use).
Ability to work extended/flexible hours occasionally.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Hours over and above normal office hours will occur, including evenings. The schedule is subject to change based on business needs.
Auto-ApplyClient Support Associate
Support associate job in Tampa, FL
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyStrategy, Plans, Exercises, and Policy Support Services/Military Deception (MILDEC) Specialist
Support associate job in Tampa, FL
Job DescriptionSalary:
We greatly appreciate your interest in the Strategy, Plans, Exercises, and Policy Support Services / Military Deception (MILDEC) Specialist position. Please note that at this time, we are currently recruiting for this position in response to a recently released Request for Information (RFI). Interviews will begin once the official Request for Proposal (RFP) is issued. Candidates who meet the qualifications will be contacted as the process moves forward.
Those who apply at this stage will have preference over candidates who apply once the position is confirmed. We are actively reviewing the details and will provide updates as soon as more information becomes available. Thank you for your patience and understanding during this process.
About Valens Global
Valens Global provides analyses, strategies, and innovative solutions thatanticipateand address critical threats to people, businesses, and governments.Our goal, simply put, is to empower clients with essential knowledge as they navigate complex security challenges rooted in a changing global society.We believe these twenty-first century challenges require analysts who are fiercely independent, forward thinking, and unafraid to challenge received wisdom. We foster an intellectually vibrant climate. We emphasize teamwork, transparency, meritocracy, accountability, and empowerment at junior levels. We are proud of ourtrack record. Our products exceed our clients expectations and stand the test of time. At Valens, you would be part of a smart, talented, and confident team of people with diverse backgrounds, experiences, and outlooks. We think Valens isa great placeto work, and we thinkyoullagree.
Valens is seeking a highly skilled and experienced professionalto join our team as a Strategy, Plans, Exercises, and Policy Support Services expert with a focus on Military Deception (MILDEC). This role is crucial in supporting the U.S Central Command (USCENTCOM) in Tampa, FL, by providing specialized expertise in MILDEC planning and coordination.
Key Responsibilities:
Provide support in the drafting, approval, and execution of current MILDEC plans and orders to enhance operational success, reduce U.S. casualties, and prevent loss of equipment
Offer subject matter expertise to USCENTCOM Component Commands for MILDEC planning, including plan coordination and de-confliction
Assess MILDEC operations by reviewing Measures of Performance (MOP) and Measures of Effectiveness (MOE) defined in MILDEC plans
Coordinate with Counterintelligence assets to ensure synchronization of MILDEC operations. Integrate MILDEC planned and current operations, activities, and investments with Computer Network Operations, Electronic Warfare, Operations Security (OPSEC), and Military Information Support Operations in support of political and military objectives
Minimum Qualifications:
U.S. Citizenship
Graduate from the Defense MILDEC Training Course IAW the current CJCSI 3211.01 and a Service or Joint level MILDEC training course IAW USCENTCOM R-525-3
At least 5 years of MILDEC planning experience, with a minimum of 3 years of experience at a Geographic or Functional Combatant Command Headquarters or Service Component headquarters that directly supports a Geographic Combatant Command
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Proficiency in MILDEC planning and coordination
Must possess and maintain a Top Secret (TS)/Sensitive Compartmented Information (SCI) clearance
Preferred Qualifications:
Experience in planning, researching, and providing qualitative analysis of MILDEC activities
Proficiency in developing joint, interagency, and multinational activities within identified ways, means, and ends
Required Application Materials:
Candidates must complete the Predictive Index Assessments. Please click on this link to be redirected to the behavioral assessment - a free-choice, untimed test that helps us comprehend how you view your personal work ethic and how you view the workplace:
Predictive Index Candidate Assessment
Your application will not be reviewed until you have completed the behavioral assessment
Cover Letter
Resume or CV
Why Join Us:
Impactful Work: Contribute to the strategic planning and coordination efforts that support national security and defense
Professional Growth: Opportunities for continuous learning and career advancement
Collaborative Environment: Work alongside experienced professionals in a dynamic and supportive setting
Production Application Support - Technology Support III
Support associate job in Tampa, FL
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
Auto-Apply