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  • Technical Specialist (Willowbrook Mall R321)

    Apple 4.8company rating

    Support associate job in Houston, TX

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. ### Application Link *********************************
    $101k-133k yearly est. 2d ago
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  • Regional Support Specialist - Houston, TX

    Anywhere Re

    Support associate job in Houston, TX

    Ready to be part of something great? Were looking for a Regional Support Specialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. Youll support our agents, branch leaders, and marketing efforts in ways that help Support Specialist, Support, Specialist, Social Media, Branch Manager, Regional, Property Management, Business Services
    $34k-58k yearly est. 2d ago
  • Regional Support Specialist - Houston, TX

    Anywhere Real Estate

    Support associate job in Houston, TX

    **Ready to be part of something great?** We're looking for a **Regional Support Specialist (RSS)** to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically. As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning. If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you. **Responsibilities:** **Agent Support** · Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge · Support agents with any technology, process, or operationally related questions · Provide basic social media and marketing support to agents and manage office social media accounts, on-demand · Promote a friendly, inclusive office culture that reinforces our agent value proposition · Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues · Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration **Branch Leader Support** · Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers · Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office · Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance · Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits. · Assist Branch Manager with the intake process for new Agents, as needed · Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals · Identify potential processes or product enhancements to be reviewed and implemented **Office Organization** · Greet and direct agents and clients to workspaces or conference rooms as applicable · Collaborate with our facilities and IT partners to ensure all office items remain in working order · Maintain adequate inventory of office supplies and ensure timely distribution of mail **Minimum Qualifications:** - Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous - Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing - Excellent written and verbal communication skills are essential - Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required - Proficiency with Microsoft Office applications is strongly preferred - Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams - A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial - Willingness to be nimble and adjust priorities as needed - Ability to travel to additional offices in the region on an as-needed basis **Anywhere is proud to offer a comprehensive benefits package to our employees including:** · Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D · 401(k) savings plan with company match · Paid Time Off to Include Holidays, Vacation Time, and Sick Time · Paid Family & Paternity Leave · Life Insurance · Business Travel Accident Insurance · All employees receive access to LinkedIn Learning · Tuition reimbursement for approved programs · Employee Referral Program · Adoption Assistance Program · Employee Assistance Program · Health and Wellness Program and Incentives · Employee Discounts · Employee Resource Groups \#indjobs Coldwell Banker (******************************** is one of the world's leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran
    $34k-58k yearly est. 2d ago
  • Terminal Support Coordinator

    Boasso Global 3.7company rating

    Support associate job in Channelview, TX

    Boasso Global & Quala are the leaders in providing premier services to an ever-growing Tank and ISO Tank Container industry worldwide. Headquartered in Tampa, Florida, we have over 3,500 employees and offer a multitude of mission-critical services through a growing network of over 160 locations throughout the United States, Canada, the United Kingdom, the Netherlands, Germany, France, and Spain. Our state-of-the-art depots are strategically located near major manufacturing and transportation hubs to provide our clients with a quick and consistent turnaround on all their Tank and ISO Tank Container services needs. Working with a broad client base, including both shippers and the world's leading bulk liquid operators, we remain dedicated and committed to providing ultimate world-class customer service. Our Terminal Support Coordinators are essential to our business as they support all front office operations with billing, dispatch, and equipment control operations. Primary responsibilities of a Terminal Support Coordinator include (but are not limited to): Entering customer orders and customer information (such as billing) into the computer system Reporting customer orders to dispatch in a timely manner Informing equipment control and dispatch of special customer needs when they arise Printing export and import lists for dispatch and equipment control Maintaining direct and indirect communications with customers via telephone, email, fax, etc. Other miscellaneous office support duties as assigned Requirements: * High School Diploma or GED Preferred Requirements: * Experience in the trucking and/or intermodal transportation industry * Experience with Google Suite (Gmail, etc.) Boasso Global & Quala offers a competitive salary and benefits package that includes medical, dental, vision, short & long-term disability insurance, 401K Plan, paid holidays, and vacation Boasso Global & Quala provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Please note that per Boasso Global & Quala policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Boasso Global & Quala will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
    $36k-50k yearly est. 7d ago
  • PC Helpdesk Technicians

    Adex Corporation 4.2company rating

    Support associate job in Houston, TX

    Help Desk Technician Domain Knowledge: Operating Systems/Platforms: Able to install OS onto computers and servers Able to add/remove users CompTIA type skillsets Able to install software using package manager of choice Computer Architecture: Understanding of how computer peripherals connect to the computer Able to connect monitor, keyboard and printer to the computer Basic understanding of different system components like CPU, memory, HDD and these components inter-operate. File Systems: Basic File Systems understanding Format a USB-Dongle and transfer >4GB files using USB-Dongle Storage: Basic storage systems understanding Able to restore off of remote networks Networking: Basic networking understanding Understands IP Addressing Understands MAC address, subnet, DNS and DHCP Able to configure workstations Able to configure static routing on a workstation Project Support Role: Complete initial Contact with Site for Scheduling Contact sites for site discovery Confirm device count per site to be shipped Confirm Schedule dates for migrations. Work with team help desk support technicians' for confirmation of all site information is complete and scheduling of site migrations Follow upon completion of migrations for shipping returns and migration tracking totals. Education: Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.
    $37k-50k yearly est. 2d ago
  • IT Support Technician

    Bluewave Express Car Wash 4.5company rating

    Support associate job in Houston, TX

    Dive into Tech with Bluewave Express Wash! Are you ready to make a splash in the world of tech support? Bluewave Express Wash is on the lookout for a tech-savvy superstar to join our dynamic team. As a rapidly growing express car wash company, we're committed to delivering top-notch service and using cutting-edge technology to stay ahead of the curve. If you have a knack for troubleshooting and a passion for innovation, we want you on our team! Why Bluewave Express Wash Rocks: Be part of an innovative and fast-growing company that's making waves in the car wash industry. Work in a supportive and exciting environment where your skills are valued and developed. Enjoy career growth opportunities that will help you ride the wave to the top. Celebrate the holidays in style with holiday pay and other exciting perks. What You'll Be Doing: IP Camera Systems: Provide expert support for our IP camera systems, ensuring everything runs smoothly and securely. PCs and Peripherals: Keep our PCs and peripherals in top shape with your tech expertise. Alarm Systems: Support and maintain our alarm systems, keeping our operations safe and sound. New PC Setup: Configure and set up new PCs, ensuring they're ready for action from day one. Troubleshooting: Dive into hardware and software issues, resolving them with skill and efficiency. Network Cabling: Run and terminate network cabling like a pro, keeping our network robust and reliable. Issue Escalation: Identify and escalate issues that need urgent attention, ensuring nothing slips through the cracks. After Hours Support: Be ready to provide after-hours and on-call support for urgent issues, because tech never sleeps! What We're Looking For: Troubleshooting Guru: Strong troubleshooting skills that make you the go-to person for solving tech problems. Networking Know-How: Basic understanding of TCP/IP networking to keep our systems connected and running smoothly. Qualified Pro: Associate degree or equivalent work experience that demonstrates your expertise. Desired Experience: IP Camera Systems: Prior experience working with IP camera systems is a big plus. Network Cabling: Experience in pulling network cabling will make you stand out. Car Wash Tech: Any experience with car wash POS systems or tunnel controllers is a bonus. Ready to take the plunge and join the Bluewave Express Wash tech team? Apply now and let's ride the wave of innovation together!
    $36k-43k yearly est. 2d ago
  • Field Support Technician

    Jobster LLC

    Support associate job in Houston, TX

    **Responsibilities:** - Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager. - Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems. - Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment. - Collaborate with production engineers to ensure proper instrument data transfer and collection. - Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications. - Train crew members on electrical topics such as safety, maintenance, and operation. - Perform on-call work during off-hours as necessary. - Adhere to safe and compliant working procedures. **Requirements:** - High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred. - 5+ years of experience in a similar role, with a strong emphasis on troubleshooting. - Previous long-term employment history. - Experience in the marine industry and dredging projects is highly preferred. - Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams. - Experience in installing and maintaining electrical systems. - Ability to take initiative, work independently, make decisions, and develop recommendations. - Strong interpersonal skills to build effective working relationships both internally and externally. - Must be willing to travel 100% within the USA and occasionally out of the country.
    $42k-60k yearly est. 2d ago
  • Support Associate

    Tory Burch 4.9company rating

    Support associate job in Houston, TX

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Occasional overnight travel may be required * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $33k-40k yearly est. Auto-Apply 58d ago
  • Disclosure and Lock Desk Specialist

    First Service Credit Union 3.9company rating

    Support associate job in Houston, TX

    Job Description Role: The Disclosure and Lock Desk Specialist serves as a disclosure and lock ambassador to MLO and processors through being able to deliver Loan Estimates and comply with Regulation Z in a timely manner this role call efforts, must have a strong desire to achieve top results, be self-motivated and dependable. Act as a trusted advisor by offering credit union products that will add value to the member's overall financial experience. Essential Functions & Responsibilities: Conduct a high volume of contact with the Mortgage Loan Processor and the Mortgage Loan Officer. Assist in making sure that we are able to get the member through the initial process as quickly and efficient as possible. Assist members with loan preliminary disclosure process and the orders of the title, survey, and appraisal. Follow up throughout the entire process to answer product and services questions. Maintain activity records and reports to immediate supervisor on a weekly basis. Lock the loans with First Service Credit Union or Investor in a timely manner so that COC disclosures can be sent in timely manner. Maintain usage proficiency on all member-related third-party systems and software including the maintenance of member records. These systems include but are not limited to member check ordering, Debit card ordering and maintenance, account and identity verification, etc. Perform other job duties as assigned. Performance Measurements: Possess complete and accurate knowledge of all credit union products, services, policies and procedures. Knowledgeable and proficient in placing orders for loans for the different products. Also, have proficiency in identification of items needed to meet regulatory requirements on all loans. Knowledgeable and proficient in the loan application workflow, loan products, rates and terms, and good understanding of our underwriting guidelines. Also, have proficiency in reviewing credit reports, loan applications, real estate contract for accuracy. Accurately and efficiently complete all preliminary disclosures related to the mortgage loan within the three-day requirement. Must be available to assist the Mortgage Loan Officer's or Mortgage Processor's for back-up as requested by management. Refer and cross-sell credit union products and services to meet member needs and individual goals. Able to lock loans in a timely manner when requested. Must also be able to follow guidelines to make sure, that the correct rates are being given. Knowledge and Skills: Experience: More than three years of similar or related experience. Education: High School diploma or equivalent required Must be knowledgeable of Regulation Z and CFPB regulations and requirements. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Skills: - NMLS required - Ability to be a self-starter and ability to manage their time effectively. - The ability to effectively communicate with all levels of the organization and to outside parties. - Analytical ability to quickly assess member's financial needs and offer solutions with excellent product and service sales skills. - Must have a proactive attitude toward members, supervisors, co-workers and the credit union. - Must be proficient in Microsoft Office products, including but not limited to Word, Excel, email and Outlook. - Willingness to attend training seminars and meetings outside normal working hours. - Proficient in Ellie Mae Encompass. Physical Requirements: While performing the duties of the job, the employee is regularly required to: -Position self to move about the work area. -Reach, grab, sort. -Communicate in person and via telephone with others. -Identify and recognize small font communication. -Ability to transport a minimum of 10 pounds.
    $43k-55k yearly est. 20d ago
  • Operational Support Associate

    MRC Global Us 4.3company rating

    Support associate job in La Porte, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Develops functional expertise in specific MRC Global processes such as warehousing, order processing and support functions. Determining the most efficient and effective process to utilize in order to meet internal and external needs. Key Duties & Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Serve as primary point of contact for 3rd party yard resources. Ensure timely release of order from yards to provide OTD to our customer. Expedite pipe tally sheets and other information from 3rd party yards. Ship Support materials within 24 hours from receiving pipe tallies from third party yard. Perform inventory reconciliations for third party yard inventory materials. Assist with branch and corporate continuous improvement projects. Assist and maintain system work instructions. Maintain confidential information pertaining to operations and contract information. Develop expertise in the intricacies of one or more functional areas. Assist with user testing of IT enhancements. Carry out other duties within the scope, spirit, and purpose of the job. Take reasonable care for the safety and health of yourself and others. Report workplace hazards, injuries, or illnesses immediately. Perform other duties or projects as assigned. Education & Experience Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered. Associate Degree in a related field, or equivalent combination of education and work experience, which provides the knowledge and abilities necessary to perform the work. Understanding of systems and operational processes. Computer Skills to include MS Office, process mapping skills, basic statistical analysis. Strong reasoning and reading skills, organizational and time management skills, strong persuasive skills and self-confidence in dealing with management and branch personnel, the ability to establish rapport with customers, all levels of management, outside third parties (such as federal, state, and city regulators), and branch and corporate employees at every level using written correspondence, proper phone etiquette, and other effective interpersonal skills. Ability to work scheduled and unscheduled overtime. Additional Qualifications Must have the ability to provide documentation verifying legal work status. Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries. Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. Working Conditions For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $37k-55k yearly est. Auto-Apply 22d ago
  • Property Management Systems Support Associate

    The Morgan Group, Inc. 4.6company rating

    Support associate job in Houston, TX

    Job Description Why The Morgan Group? At The Morgan Group, we are more than our 70+ multifamily properties - we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success - they guide how we hire, reward, and evaluate every member of the Morgan team. Morgan Core Values We are Self-Starters In it to win it We take initiative Be accountable One Morgan We are team players We are inclusive No Drama We Get it Done We are reliable We are effective Raise the Bar We seek excellence We learn from our mistakes We strive to improve Hold ourselves to high standards Keep on Truckin' Embrace challenges & be optimistic We are resilient Choose positivity We are level-headed Reputation is Earned Daily Do the right thing We are honest and have high integrity We make good decisions Our future depends on it We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success: Advancement opportunities Training Low-cost Medical, Dental, Vision Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care) Health Savings Account Voluntary Life Insurance Long-Term Disability Insurance Company Paid Life Insurance Company Paid Short-Term Disability Insurance 401K (Traditional & Roth) with Company Match Employee Assistance Program Paid Time Off plans including: Vacation Sick Floating Holiday Bereavement Leave Holiday Schedule Referral Bonus program Annual Bonus program How does Morgan Group benefit you? Joining Morgan Group means more than just a job - it's a chance to learn, grow, and build a career you're proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential. Job Purpose The Property Management Systems Support Associate will support existing support systems and provide tier 1 support. Ensuring successful delivery of support services as defined in the duties and responsibilities. Additionally, this position will work closely with marketing and support, external departments, and remote locations to ensure systems are functioning correctly. Duties and responsibilities Property Management Systems Support Associate will assist the Director of Implementation and Support Services in all aspects of the existing software including setup, day-to-day operations, troubleshooting and training. Support Software Platforms: Address user questions/concerns as well as ensuring the efficient use of RealPage Leasing & Rents, Yardi and Entrata Core. Ensures on-site property teams comply with RealPage, Yardi and/or Entrata and all other licensed product processes and procedures. Act as the liaison for internal customers, review and escalate PMS support requests to appropriate Support teams. Design training curriculum and agendas to provide continuing education of the software system with regards to new modules and updates. Will be responsible for ensuring the integrity of the data is such that reports pulled and reflect the most up to date information. Review and update current integrations for teams. Understand current state interfaces and uses. Will conduct system reviews and offer insights and guidance on best practices. Support Additional Platforms: Mobile Doorman Snappt Checkpoint Id Activ Answer Implementation Assist in implementation of new properties in RealPage, Yardi and Entrata new developments, property acquisitions, dispositions, and transfers of management. Manages new property onboarding process including weekly check-ins with other key team members to ensure project completion. Establish BlueMoon credentials for site Setup default Lease Contract and configure DocManagement Complete CRM and Resident Portal custom form and provide training Grant access to any third-party applications for site and marketplace integrations Establish Answering Service and Message on Hold Establish new community with Resident Interface Qualifications RealPage, Yardi and Entrata experience, required. 2+ years of experience in property management preferred. Minimum of (2) years' experience with property management software systems. Proficient in Microsoft Excel, Microsoft Teams, and Microsoft 365 is preferred. Strong communication skills required. Experience working with third party property management software (PMS). A high school diploma or equivalent is required. In addition, proven experience in the following is required: Strong analytical, problem solving/judgment skills with initiative in completing tasks. High level of attention to detail and accuracy. The ability to operate in a deadline‐driven environment where priorities often change. Ability to work with minimal supervision with high degree of discretion and independent judgement. Some travel required.
    $35k-44k yearly est. 13d ago
  • Visuals Support Associate

    Cantoni, LP 3.9company rating

    Support associate job in Houston, TX

    Job DescriptionDescription: PURPOSE: We are currently seeking a highly motivated Visual Associate to work full-time out of our Houston Showroom. This individual will be responsible for resetting and installing furniture displays within the showroom. Candidate must be able to work flexible hours, including every other weekend and holidays. RESPONSIBILITIES/ESSENTIAL FUNCTIONS: · Maintain the store's interior and exterior appearance. · Adhere to all visual merchandising standards and bulletins. · Complete store recovery processes daily. · Assist in re-merchandising visually appealing displays. · Set products to planogram, signage installation, building displays, price tags. · Read and understand fixture plans, planograms, and detailed installation instructions for retail shelving and fixture/ furniture placement. · Participate in inventory processes, including product tagging, and felt dotting. · Check-in and unpackage new accessories/ furniture from shipment in collaboration with warehouse associates. · Assemble and move furniture wherever necessary. · Hang art, mirrors and wall shelving. · Patching/painting interior walls including occasional wall mural installation. · Installation and maintenance of store lighting fixtures. · Other tasks assigned. Requirements: KNOWLEDGE/SKILLS: · Bachelor's degree preferred or equivalent experience furniture and/or retail experience. · Knowledge in Microsoft Office Suites & 365. · Basic experience in using tools such as wrenches, drills, saws, etc. · Understand how to plumb, level and square. · Experience in electrical is to hang and light fixtures. PHYSICAL CAPABILITIES & ENVIRONMENTAL CONDITIONS: Standing and Walking: Significant amount of time on their feet, moving around the store to arrange displays and stock shelves. Lifting and Maneuvering: Frequent lifting and moving of merchandise, which can include heavy items, and may have to maneuver around obstacles. Able to lift objects over 50 lbs. Able to transport loads of 100 lbs. Bending and Stooping: Arranging displays often requires bending and stooping to reach merchandise on shelves or in storage areas. Working in Tight Spaces: Working in tight, cramped, or awkward spaces may occur, such as fitting merchandise into display cases or reaching for items on high shelves. Working Indoors and Outdoors: Primarily working indoors, this position may occasionally work outdoors, such as setting up displays for seasonal events or working on window displays.
    $29k-37k yearly est. 10d ago
  • Global Accounts Support Specialist

    Janel Group 3.9company rating

    Support associate job in Houston, TX

    Global Accounts Support Specialist The Janel Group Global Accounts Support Specialist provides day-to-day operational and customer support for global accounts. This role is responsible for monitoring high-volume communications, organizing and processing shipment documentation, maintaining accurate digital records, and supporting compliance-related filings. Working closely with internal stakeholders and clients, the Global Accounts Support Specialist helps ensure timely, detail-oriented execution of daily tasks while identifying opportunities to streamline and improve processes. Primary Responsibilities Serve as a key point of contact for both external customers and internal stakeholders, managing a high volume of phone and email communications. Coordinate and manage shipping orders and transportation quotes in alignment with customer requirements and company standards. Collaborate with drivers and brokerage partners to develop pricing, routing, and shipment solutions. Accurately enter orders into the order management system and oversee dispatch execution. Prepare, distribute, and maintain all required shipping and dispatch documentation. Monitor shipments from initiation through final delivery to ensure on-time and accurate completion. Provide Proof of Delivery (POD) and finalize shipment close-out in a timely manner. Maintain and analyze inventory reports to support operational accuracy. Partner closely with warehouse, brokerage, customer service, and operations teams to ensure seamless execution. Act as a liaison between global accounts and Janel support teams to support service excellence. Maintain consistent communication with drivers to support shipment coordination and issue resolution. Qualifications High school diploma or equivalent required; some college or logistics-related coursework, preferred. 1-3 years of experience in logistics, trucking, dispatch, or a related field, required. Strong working knowledge of MS Office products (Word, Excel, PowerPoint, Outlook, etc.), required. Power BI experience, preferred. Strong organizational skills and attention to detail, required. Ability to multitask in a fast-paced environment, required. Comfortable communicating with customers, drivers, and internal teams, required. Outgoing and customer-focused demeanor, required. Strong written and verbal communication skills, required. About Us At Janel Group, we believe that the global logistics economy starts here! For over 45 years, we've delivered the best customer experience in the marketplace. We are building something enduring and much bigger than ourselves which is why we created an environment that encourages your growth and development. Janel knows our culture is our business and culture starts with our values: Teamwork, Hustle, Transparency, Humility, Positivity, and Long-view. To learn more about Janel Group, visit us at ****************** Next Steps If you're highly motivated, seeking a challenging and rewarding position, and want to be part of what we're building at Janel Group, apply today with your resume! Janel Group is an equal opportunity employer. Applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national original, veteran or disability status.
    $38k-62k yearly est. 15d ago
  • Client Support Associate

    ERY

    Support associate job in Seabrook, TX

    Replies within 24 hours Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $14.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $14-16 hourly Auto-Apply 60d+ ago
  • Legal Support Specialist

    Greenberg Traurig 4.9company rating

    Support associate job in Houston, TX

    Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Real Estate Team as a Legal Support Specialist located in our Houston, TX office. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving the team's success. If you are someone who has a strong work ethic, demonstrates initiative, adaptability, and innovation, and is looking to expand your knowledge working with transactional attorneys, we invite you to join our team. This role will be based in our Houston, Texas office, on an in-office basis. This role reports to the Business Director and Shareholders. Position Summary The Legal Support Specialist will play an essential role in supporting attorneys in our transactional practices throughout all phases of real estate and corporate transactions and business matters. This role offers valuable hands-on experience and the opportunity to collaborate closely with attorneys, clients, vendors, and other professionals in a dynamic, team-oriented environment. Candidates should also be flexible to work overtime as needed. Key Responsibilities Assists in managing and organizing documents related to real estate transactions, including escrow instructions, title and survey reviews, entity formations, UCC searches, local transfer requirements, and due diligence. Supports post-closing activities, such as mailings, closing binders, and transfer agreements. Coordinates the creation, editing, proofreading, and processing of legal documents at the request of assigned attorneys, including correspondence, memoranda, closing documents, and other practice-specific materials. Submits conflict checks, opens new client matters, prepares engagement letters, and reviews or edits client billing invoices. Arranges domestic and international travel, accommodations, and entertainment for assigned attorneys. Processes and reconciles expense reports and vendor invoices accurately and in a timely manner. Collaborates effectively with Administrative Support Coordinators, Paralegals, and other members of the legal support team. Utilizes firm resources efficiently to achieve desired outcomes. Provides assistance with overflow work and special projects as assigned. Qualifications Skills & Competencies Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines efficiently. Strong verbal and written communication skills, with a professional demeanor. Ability to work independently and as part of a team, demonstrating flexibility and adaptability in high-pressure situations. Excellent client service orientation and the ability to interact effectively with attorneys, staff, and clients. Education & Prior Experience Associate or bachelor's degree preferred. Minimum of 2 years of experience supporting attorneys or senior professionals in a law firm or professional services environment. Experience with corporate filing, document management, and supporting business transactions is a plus. Technology Proficiency in Microsoft Office Suite, Adobe Acrobat, and legal document management systems. Experience with corporate filing platforms and entity management software (such as CSC, GEMS, hCue) is highly desirable. Ability to learn new software applications quickly. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
    $49k-76k yearly est. Auto-Apply 17d ago
  • Paralegal Support Services Specialist

    Kahana & Feld LLP

    Support associate job in Houston, TX

    Description: The Paralegal Support Services Specialist will provide support across multiple practice groups within the firm. In addition to performing standard paralegal duties, this role is responsible for paralegal triage, covering planned and unplanned absences (PTO, leave), assisting with trial and project overflow, and ensuring continuity of legal support across departments. Duties and Responsibilities Perform administrative duties, including scheduling appointments, hearings, and deadlines; organizing case files; and managing logistics. Draft, edit, and manage legal documents (e.g. pleadings, discovery, correspondence). Assist with legal research, cite-checking, and document review, as needed. Coordinate and track filings with state and federal courts and understand electronic filing processes for various courts. Manage case files and maintain document databases. Maintain a working knowledge of the code of civil procedure, civil code, local rules, and courtroom rules and procedures. Respond to urgent or last-minute requests that come into the Paralegal Triage email, for paralegal assistance across practice groups. Prioritize and allocate time effectively to handle simultaneous demands from different practice groups. Provide seamless coverage for paralegals on vacation, medical leave, or other absences. Step into active cases and projects with minimal transition time. Ensure continuity of client service and adherence to deadlines during coverage periods. Assess and communicate workload issues and capacity to the Paralegal Manager When required, assist with trial preparation and logistics, including exhibit preparation, witness binders, and evidence tracking. Provide in-office or on-site trial support as needed. Support legal teams during high-demand phases of litigation or transactions. Fill temporary gaps in paralegal staffing due to turnover or staffing transitions. Rotate across practice areas as needed to meet business demands. Work closely with the Paralegal Manager to assess where support is most critically needed. Accurately document and bill for all billable and non-billable work and tasks according to billing procedures, ensuring that annual billable hour requirements are met. Attend paralegal meetings and other meetings as required. Perform other duties and projects as assigned. Qualifications: Bachelor's degree preferred, or equivalent experience working in a legal environment; JD degree is a plus. 3+ years of paralegal experience in a law firm setting. Litigation and insurance defense experience preferred. Prior experience in multiple practice areas a strong plus. Demonstrated knowledge of and experience with all stages of litigation, including pre-trial, trial, and post-trial procedures. Ability to adapt quickly and work effectively across multiple teams and practice groups. Strong organizational, multitasking, and communication skills. Proficiency with legal software. Comfortable in fast-paced and high-pressure environments, especially around trial deadlines. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Equal Opportunity Employer Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Type Full-Time, Non-Exempt Supervisory Responsibilities None Work Location In-Office. Hybrid after 90-days of employment Work Schedule 8:30-5:30pm Monday-Friday. Occasional weeknights, weekends, and holidays, as needed to meet firm's needs. Physical Requirements Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodation. Travel 5-10% domestic travel by car and by plane. Requirements:
    $29k-55k yearly est. 14d ago
  • Relationship Support Specialist

    Third Coast Bank 4.1company rating

    Support associate job in Humble, TX

    The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication * Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. * Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. * Supports Relationship Managers with servicing requests, account questions, and onboarding needs. * Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation * Assists in gathering required documentation for new loans, renewals, and extensions. * Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. * Requests documents from internal departments and ensures they are completed and routed appropriately. * Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. * Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support * Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. * Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. * Prepares new account packages for commercial and consumer clients. * Assists with compiling reports related to loan and deposit activity. * Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination * Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. * Develops working knowledge of commercial banking products and services to support client onboarding and service requests. * Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities * Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. * Supports team goals, contributes to a positive work environment, and completes special projects as assigned. * Performs all other duties as assigned. Education & Experience Requirements * High school diploma or GED required; college coursework or degree preferred. * 1-3 years of banking, financial services, or retail banking experience preferred. * Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. * Basic understanding of bank products and services; interest in learning Commercial Banking. * Proficiency with Microsoft Office and ability to learn banking systems quickly. * Strong organizational skills, attention to detail, and ability to manage multiple tasks. * Solid math skills and ability to perform standard calculations. * Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. * Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.
    $38k-62k yearly est. 51d ago
  • Technology Support II - Production Support

    JPMC

    Support associate job in Houston, TX

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improves operational stability and availability through participation in problem management Assists in the escalation and communication of issues and solutions to the business and technology stakeholders Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Ability to code in at least one programming language such as Shell or Python Proficient knowledge of maintaining a Cloud-base infrastructure Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with Linux as an operating system, and application support Familiarity with site reliability concepts, principles, and practices Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Preferred qualifications, capabilities, and skills Proficient knowledge of financial services industry
    $36k-66k yearly est. Auto-Apply 60d+ ago
  • EDI Support Specialist

    Lonestar Electric Supply 3.9company rating

    Support associate job in Houston, TX

    Apply Description VETERANS ARE ENCOURAGED TO APPLY Lonestar Electric Supply is seeking a detail-oriented and proactive EDI Support Specialist to manage and support Electronic Data Interchange (EDI) processes across our organization. The ideal candidate will be responsible for monitoring, troubleshooting, and improving EDI workflows with trading partners, vendors, and customers. Prior experience in the distribution industry and familiarity with Epicor Eclipse ERP is highly preferred. Responsibilities: • Monitor and maintain daily EDI transactions (e.g., 850, 810, 856, 997) to ensure timely and accurate processing. • Troubleshoot EDI transmission issues and coordinate resolutions with internal teams, trading partners, and third-party providers. • Onboard new EDI trading partners, including mapping, testing, and go-live support. • Create and maintain documentation for EDI workflows, configurations, and trading partner requirements. • Collaborate with IT and operations teams to ensure EDI processes align with business objectives. • Analyze EDI data to identify recurring issues and recommend process improvements. • Maintain compliance with EDI standards (X12, EDIFACT) and industry best practices. • Support integration between EDI systems and Epicor Eclipse ERP. Requirements: • 2+ years of experience in an EDI support or analyst role. • Strong understanding of EDI formats (ANSI X12, EDIFACT) and transaction sets. • Familiarity with Epicor Eclipse or similar ERP systems highly desirable. • Experience in the distribution or wholesale industry is a strong plus. • Proficiency in troubleshooting EDI-related errors and data integrity issues. • Ability to manage multiple projects and shifting priorities in a fast-paced environment. • Excellent communication skills with the ability to translate technical concepts to non-technical users. • Knowledge of FTP/SFTP, AS2, VANs, XML, and JSON data formats is a plus. Preferred Skills: • Experience working with EDI mapping tools and middleware platforms (e.g., Cleo, Liaison, SPS Commerce, Trimble, Remarcable). • SQL knowledge for querying and analyzing EDI data. • Familiarity with supply chain, inventory, and order processing concepts. Physical Requirements: • Lifting up to 25 lbs. may be required infrequently. • Must be able to remain in a stationary position 50% of the time. • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Benefits • Medical, dental, life and vision insurance • 401(k) Retirement Plan and Match • Paid Time Off • Specified Holiday Pay Disclaimer: This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.
    $36k-46k yearly est. 60d+ ago
  • Disclosure and Lock Desk Specialist

    First Service Credit Union 3.9company rating

    Support associate job in Houston, TX

    Role: The Disclosure and Lock Desk Specialist serves as a disclosure and lock ambassador to MLO and processors through being able to deliver Loan Estimates and comply with Regulation Z in a timely manner this role call efforts, must have a strong desire to achieve top results, be self-motivated and dependable. Act as a trusted advisor by offering credit union products that will add value to the member's overall financial experience. Essential Functions & Responsibilities: Conduct a high volume of contact with the Mortgage Loan Processor and the Mortgage Loan Officer. Assist in making sure that we are able to get the member through the initial process as quickly and efficient as possible. Assist members with loan preliminary disclosure process and the orders of the title, survey, and appraisal. Follow up throughout the entire process to answer product and services questions. Maintain activity records and reports to immediate supervisor on a weekly basis. Lock the loans with First Service Credit Union or Investor in a timely manner so that COC disclosures can be sent in timely manner. Maintain usage proficiency on all member-related third-party systems and software including the maintenance of member records. These systems include but are not limited to member check ordering, Debit card ordering and maintenance, account and identity verification, etc. Perform other job duties as assigned. Performance Measurements: Possess complete and accurate knowledge of all credit union products, services, policies and procedures. Knowledgeable and proficient in placing orders for loans for the different products. Also, have proficiency in identification of items needed to meet regulatory requirements on all loans. Knowledgeable and proficient in the loan application workflow, loan products, rates and terms, and good understanding of our underwriting guidelines. Also, have proficiency in reviewing credit reports, loan applications, real estate contract for accuracy. Accurately and efficiently complete all preliminary disclosures related to the mortgage loan within the three-day requirement. Must be available to assist the Mortgage Loan Officer's or Mortgage Processor's for back-up as requested by management. Refer and cross-sell credit union products and services to meet member needs and individual goals. Able to lock loans in a timely manner when requested. Must also be able to follow guidelines to make sure, that the correct rates are being given. Knowledge and Skills: Experience: More than three years of similar or related experience. Education: High School diploma or equivalent required Must be knowledgeable of Regulation Z and CFPB regulations and requirements. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Skills: - NMLS required - Ability to be a self-starter and ability to manage their time effectively. - The ability to effectively communicate with all levels of the organization and to outside parties. - Analytical ability to quickly assess member's financial needs and offer solutions with excellent product and service sales skills. - Must have a proactive attitude toward members, supervisors, co-workers and the credit union. - Must be proficient in Microsoft Office products, including but not limited to Word, Excel, email and Outlook. - Willingness to attend training seminars and meetings outside normal working hours. - Proficient in Ellie Mae Encompass. Physical Requirements: While performing the duties of the job, the employee is regularly required to: -Position self to move about the work area. -Reach, grab, sort. -Communicate in person and via telephone with others. -Identify and recognize small font communication. -Ability to transport a minimum of 10 pounds.
    $43k-55k yearly est. 48d ago

Learn more about support associate jobs

How much does a support associate earn in League City, TX?

The average support associate in League City, TX earns between $31,000 and $94,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in League City, TX

$54,000

What are the biggest employers of Support Associates in League City, TX?

The biggest employers of Support Associates in League City, TX are:
  1. Jackson Hewitt
  2. ERY
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