Support associate jobs in League City, TX - 574 jobs
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Technical Product Support Specialist
Digilock
Support associate job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 4d ago
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Terminal Support Coordinator
Boasso Global 3.7
Support associate job in Channelview, TX
Boasso Global & Quala are the leaders in providing premier services to an ever-growing Tank and ISO Tank Container industry worldwide. Headquartered in Tampa, Florida, we have over 3,500 employees and offer a multitude of mission-critical services through a growing network of over 160 locations throughout the United States, Canada, the United Kingdom, the Netherlands, Germany, France, and Spain.
Our state-of-the-art depots are strategically located near major manufacturing and transportation hubs to provide our clients with a quick and consistent turnaround on all their Tank and ISO Tank Container services needs. Working with a broad client base, including both shippers and the world's leading bulk liquid operators, we remain dedicated and committed to providing ultimate world-class customer service.
Our Terminal Support Coordinators are essential to our business as they support all front office operations with billing, dispatch, and equipment control operations.
Primary responsibilities of a Terminal Support Coordinator include (but are not limited to):
Entering customer orders and customer information (such as billing) into the computer system
Reporting customer orders to dispatch in a timely manner
Informing equipment control and dispatch of special customer needs when they arise
Printing export and import lists for dispatch and equipment control
Maintaining direct and indirect communications with customers via telephone, email, fax, etc.
Other miscellaneous office support duties as assigned
Requirements:
* High School Diploma or GED
Preferred Requirements:
* Experience in the trucking and/or intermodal transportation industry
* Experience with Google Suite (Gmail, etc.)
Boasso Global & Quala offers a competitive salary and benefits package that includes medical, dental, vision, short & long-term disability insurance, 401K Plan, paid holidays, and vacation
Boasso Global & Quala provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Please note that per Boasso Global & Quala policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Boasso Global & Quala will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
$36k-50k yearly est. 8d ago
Field Support Technician
Jobster LLC
Support associate job in Houston, TX
**Responsibilities:**
- Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager.
- Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems.
- Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment.
- Collaborate with production engineers to ensure proper instrument data transfer and collection.
- Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications.
- Train crew members on electrical topics such as safety, maintenance, and operation.
- Perform on-call work during off-hours as necessary.
- Adhere to safe and compliant working procedures.
**Requirements:**
- High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred.
- 5+ years of experience in a similar role, with a strong emphasis on troubleshooting.
- Previous long-term employment history.
- Experience in the marine industry and dredging projects is highly preferred.
- Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams.
- Experience in installing and maintaining electrical systems.
- Ability to take initiative, work independently, make decisions, and develop recommendations.
- Strong interpersonal skills to build effective working relationships both internally and externally.
- Must be willing to travel 100% within the USA and occasionally out of the country.
$42k-60k yearly est. 3d ago
Support Associate
Tory Burch 4.9
Support associate job in Houston, TX
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
* Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
* We have the best team in the world and believe in paying competitively and rewarding high performance.
* Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
* We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
* We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
* We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
* One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
* Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
* Occasional overnight travel may be required
* Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
* Adaptable - We change before we have to
* Entrepreneurial - We own it
* Collaborative - There's no "I" in Tory
* Client & Brand Focused - We put ourselves in Tory's shoes
* Live the Values - We show up for each other
* Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
$33k-40k yearly est. Auto-Apply 59d ago
Sage Intacct Customer Support Senior Associate
Baker Tilly 4.6
Support associate job in Houston, TX
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
Are you interested in joining one of the fastest growing professional services firms in the nation?
Are you excited to connect the world of finance and accounting with technology?
If yes, consider joining Baker Tilly US, LLP (BT) as a Sage Intacct Customer Support Senior Specialist! At BT your main responsibilities will include working directly with project customers, providing support for end users, and working directly with customers, internal consultants, and external vendors for solutions. The position will involve diagnosis, troubleshooting, provisioning, and escalation for issue resolution in the Sage Intacct environment.
As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. (This position is REMOTE.)
Does this describe you?
You want to work for a leading professional services firm whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions
You want to grow professionally and develop your client service and technical skills to build a career with endless opportunities
now, for tomorrow
What you will do:
Be a trusted member of the engagement team and responsible for:
Reviewing, assigning and/or taking ownership of customer support tickets daily, responding promptly to customers once reviewed
Determining a course of action upon review of case tickets
Testing possible solutions in demonstration environments
Adding internal comments to variations of potential solutions and contact customers with possible solutions
Escalating issues without immediate resolution to internal management or Sage Intacct's customer support and/or engineering
Following up regularly on outstanding tickets
Delegating certain issues to the implementation or technical services team for highly configured instances of the software
Corresponding throughout issue resolution process in a timely manner
Other duties as assigned
Learn and grow from direct on the job coaching and mentoring along with participating in firm wide learning and development programs
Utilize your entrepreneurial skills to network and build strong relationships internally and with your clients
Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals
Enjoy friendships, social activities and team outings that encourage a work-life balance
Qualifications
A bachelor's degree required, preferably in business administration, accounting, MIS or equivalent experience
Three (3)+ years' experience in the accounting or finance field with exposure to multiple ERP systems or in a software technical support environment working heavily with external customers, ideally in a financial or accounting software or application
Demonstrated skills in the areas of time management, communication, interpersonal skills, relationship building, collaboration, and problem solving
Strong leadership, project management, organizational and analytical skills, initiative, adaptability
Microsoft Suite skills
Eligibility to work in the U.S. without sponsorship
The compensation range for this role is $67,060 to $127,120. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
$31k-48k yearly est. Auto-Apply 60d+ ago
Disclosure and Lock Desk Specialist
First Service Credit Union 3.9
Support associate job in Houston, TX
Role: The Disclosure and Lock Desk Specialist serves as a disclosure and lock ambassador to MLO and processors through being able to deliver Loan Estimates and comply with Regulation Z in a timely manner this role call efforts, must have a strong desire to achieve top results, be self-motivated and dependable. Act as a trusted advisor by offering credit union products that will add value to the member's overall financial experience.
Essential Functions & Responsibilities:
Conduct a high volume of contact with the Mortgage Loan Processor and the Mortgage Loan Officer. Assist in making sure that we are able to get the member through the initial process as quickly and efficient as possible.
Assist members with loan preliminary disclosure process and the orders of the title, survey, and appraisal. Follow up throughout the entire process to answer product and services questions.
Maintain activity records and reports to immediate supervisor on a weekly basis.
Lock the loans with First Service Credit Union or Investor in a timely manner so that COC disclosures can be sent in timely manner.
Maintain usage proficiency on all member-related third-party systems and software including the maintenance of member records. These systems include but are not limited to member check ordering, Debit card ordering and maintenance, account and identity verification, etc.
Perform other job duties as assigned.
Performance Measurements:
Possess complete and accurate knowledge of all credit union products, services, policies and procedures.
Knowledgeable and proficient in placing orders for loans for the different products. Also, have proficiency in identification of items needed to meet regulatory requirements on all loans.
Knowledgeable and proficient in the loan application workflow, loan products, rates and terms, and good understanding of our underwriting guidelines. Also, have proficiency in reviewing credit reports, loan applications, real estate contract for accuracy.
Accurately and efficiently complete all preliminary disclosures related to the mortgage loan within the three-day requirement.
Must be available to assist the Mortgage Loan Officer's or Mortgage Processor's for back-up as requested by management.
Refer and cross-sell credit union products and services to meet member needs and individual goals.
Able to lock loans in a timely manner when requested. Must also be able to follow guidelines to make sure, that the correct rates are being given.
Knowledge and Skills:
Experience: More than three years of similar or related experience.
Education: High School diploma or equivalent required Must be knowledgeable of Regulation Z and CFPB regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills:
- NMLS required
- Ability to be a self-starter and ability to manage their time effectively.
- The ability to effectively communicate with all levels of the organization and to outside parties.
- Analytical ability to quickly assess member's financial needs and offer solutions with excellent product and service sales skills.
- Must have a proactive attitude toward members, supervisors, co-workers and the credit union.
- Must be proficient in Microsoft Office products, including but not limited to Word, Excel, email and Outlook.
- Willingness to attend training seminars and meetings outside normal working hours.
- Proficient in Ellie Mae Encompass.
Physical Requirements:
While performing the duties of the job, the employee is regularly required to:
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
$43k-55k yearly est. 48d ago
Operational Support Associate
MRC Global Inc. 4.3
Support associate job in La Porte, TX
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Develops functional expertise in specific MRC Global processes such as warehousing, order processing and support functions. Determining the most efficient and effective process to utilize in order to meet internal and external needs.
Key Duties & Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
* Serve as primary point of contact for 3rd party yard resources.
* Ensure timely release of order from yards to provide OTD to our customer.
* Expedite pipe tally sheets and other information from 3rd party yards.
* Ship Support materials within 24 hours from receiving pipe tallies from third party yard.
* Perform inventory reconciliations for third party yard inventory materials.
* Assist with branch and corporate continuous improvement projects.
* Assist and maintain system work instructions.
* Maintain confidential information pertaining to operations and contract information.
* Develop expertise in the intricacies of one or more functional areas.
* Assist with user testing of IT enhancements.
* Carry out other duties within the scope, spirit, and purpose of the job.
* Take reasonable care for the safety and health of yourself and others.
* Report workplace hazards, injuries, or illnesses immediately.
* Perform other duties or projects as assigned.
Education & Experience
Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.
* Associate Degree in a related field, or equivalent combination of education and work experience, which provides the knowledge and abilities necessary to perform the work.
* Understanding of systems and operational processes.
* Computer Skills to include MS Office, process mapping skills, basic statistical analysis.
* Strong reasoning and reading skills, organizational and time management skills, strong persuasive skills and self-confidence in dealing with management and branch personnel, the ability to establish rapport with customers, all levels of management, outside third parties (such as federal, state, and city regulators), and branch and corporate employees at every level using written correspondence, proper phone etiquette, and other effective interpersonal skills.
* Ability to work scheduled and unscheduled overtime.
Additional Qualifications
* Must have the ability to provide documentation verifying legal work status.
* Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.
* Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions
* For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
* Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
$37k-55k yearly est. Auto-Apply 28d ago
Paralegal Support Services Specialist
Kahana & Feld LLP
Support associate job in Houston, TX
The Paralegal Support Services Specialist will provide support across multiple practice groups within the firm. In addition to performing standard paralegal duties, this role is responsible for paralegal triage, covering planned and unplanned absences (PTO, leave), assisting with trial and project overflow, and ensuring continuity of legal support across departments.
Duties and Responsibilities
Perform administrative duties, including scheduling appointments, hearings, and deadlines; organizing case files; and managing logistics.
Draft, edit, and manage legal documents (e.g. pleadings, discovery, correspondence).
Assist with legal research, cite-checking, and document review, as needed.
Coordinate and track filings with state and federal courts and understand electronic filing processes for various courts.
Manage case files and maintain document databases.
Maintain a working knowledge of the code of civil procedure, civil code, local rules, and courtroom rules and procedures.
Respond to urgent or last-minute requests that come into the Paralegal Triage email, for paralegal assistance across practice groups.
Prioritize and allocate time effectively to handle simultaneous demands from different practice groups.
Provide seamless coverage for paralegals on vacation, medical leave, or other absences.
Step into active cases and projects with minimal transition time.
Ensure continuity of client service and adherence to deadlines during coverage periods.
Assess and communicate workload issues and capacity to the Paralegal Manager
When required, assist with trial preparation and logistics, including exhibit preparation, witness binders, and evidence tracking.
Provide in-office or on-site trial support as needed.
Support legal teams during high-demand phases of litigation or transactions.
Fill temporary gaps in paralegal staffing due to turnover or staffing transitions.
Rotate across practice areas as needed to meet business demands.
Work closely with the Paralegal Manager to assess where support is most critically needed.
Accurately document and bill for all billable and non-billable work and tasks according to billing procedures, ensuring that annual billable hour requirements are met.
Attend paralegal meetings and other meetings as required.
Perform other duties and projects as assigned.
Qualifications:
Bachelor's degree preferred, or equivalent experience working in a legal environment; JD degree is a plus.
3+ years of paralegal experience in a law firm setting.
Litigation and insurance defense experience preferred.
Prior experience in multiple practice areas a strong plus.
Demonstrated knowledge of and experience with all stages of litigation, including pre-trial, trial, and post-trial procedures.
Ability to adapt quickly and work effectively across multiple teams and practice groups.
Strong organizational, multitasking, and communication skills.
Proficiency with legal software.
Comfortable in fast-paced and high-pressure environments, especially around trial deadlines.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Equal Opportunity Employer
Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type
Full-Time, Non-Exempt
Supervisory Responsibilities
None
Work Location
In-Office. Hybrid after 90-days of employment
Work Schedule
8:30-5:30pm Monday-Friday. Occasional weeknights, weekends, and holidays, as needed to meet firm's needs.
Physical Requirements
Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodation.
Travel
5-10% domestic travel by car and by plane.
Salary Description $75,000 - $95,000
$75k-95k yearly 60d+ ago
Property Management Systems Support Associate
The Morgan Group, Inc. 4.6
Support associate job in Houston, TX
Job Description
Why The Morgan Group?
At The Morgan Group, we are more than our 70+ multifamily properties - we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success - they guide how we hire, reward, and evaluate every member of the Morgan team.
Morgan Core Values
We are Self-Starters
In it to win it
We take initiative
Be accountable
One Morgan
We are team players
We are inclusive
No Drama
We Get it Done
We are reliable
We are effective
Raise the Bar
We seek excellence
We learn from our mistakes
We strive to improve
Hold ourselves to high standards
Keep on Truckin'
Embrace challenges & be optimistic
We are resilient
Choose positivity
We are level-headed
Reputation is Earned Daily
Do the right thing
We are honest and have high integrity
We make good decisions
Our future depends on it
We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success:
Advancement opportunities
Training
Low-cost Medical, Dental, Vision
Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
Health Savings Account
Voluntary Life Insurance
Long-Term Disability Insurance
Company Paid Life Insurance
Company Paid Short-Term Disability Insurance
401K (Traditional & Roth) with Company Match
Employee Assistance Program
Paid Time Off plans including:
Vacation
Sick
Floating Holiday
Bereavement Leave
Holiday Schedule
Referral Bonus program
Annual Bonus program
How does Morgan Group benefit you?
Joining Morgan Group means more than just a job - it's a chance to learn, grow, and build a career you're proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential.
Job Purpose
The Property Management Systems SupportAssociate will support existing support systems and provide tier 1 support. Ensuring successful delivery of support services as defined in the duties and responsibilities. Additionally, this position will work closely with marketing and support, external departments, and remote locations to ensure systems are functioning correctly.
Duties and responsibilities
Property Management Systems SupportAssociate will assist the Director of Implementation and Support Services in all aspects of the existing software including setup, day-to-day operations, troubleshooting and training.
Support Software Platforms:
Address user questions/concerns as well as ensuring the efficient use of RealPage Leasing & Rents, Yardi and Entrata Core.
Ensures on-site property teams comply with RealPage, Yardi and/or Entrata and all other licensed product processes and procedures.
Act as the liaison for internal customers, review and escalate PMS support requests to appropriate Support teams.
Design training curriculum and agendas to provide continuing education of the software system with regards to new modules and updates.
Will be responsible for ensuring the integrity of the data is such that reports pulled and reflect the most up to date information.
Review and update current integrations for teams.
Understand current state interfaces and uses.
Will conduct system reviews and offer insights and guidance on best practices.
Support Additional Platforms:
Mobile Doorman
Snappt
Checkpoint Id
Activ Answer
Implementation
Assist in implementation of new properties in RealPage, Yardi and Entrata new developments, property acquisitions, dispositions, and transfers of management.
Manages new property onboarding process including weekly check-ins with other key team members to ensure project completion.
Establish BlueMoon credentials for site
Setup default Lease Contract and configure DocManagement
Complete CRM and Resident Portal custom form and provide training
Grant access to any third-party applications for site and marketplace integrations
Establish Answering Service and Message on Hold
Establish new community with Resident Interface
Qualifications
RealPage, Yardi and Entrata experience, required.
2+ years of experience in property management preferred.
Minimum of (2) years' experience with property management software systems.
Proficient in Microsoft Excel, Microsoft Teams, and Microsoft 365 is preferred.
Strong communication skills required. Experience working with third party property management software (PMS).
A high school diploma or equivalent is required. In addition, proven experience in the following is required:
Strong analytical, problem solving/judgment skills with initiative in completing tasks.
High level of attention to detail and accuracy.
The ability to operate in a deadline‐driven environment where priorities often change.
Ability to work with minimal supervision with high degree of discretion and independent judgement.
Some travel required.
$35k-44k yearly est. 13d ago
Visuals Support Associate
Cantoni, LP 3.9
Support associate job in Houston, TX
Job DescriptionDescription:
PURPOSE:
We are currently seeking a highly motivated Visual Associate to work full-time out of our Houston Showroom. This individual will be responsible for resetting and installing furniture displays within the showroom. Candidate must be able to work flexible hours, including every other weekend and holidays.
RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
· Maintain the store's interior and exterior appearance.
· Adhere to all visual merchandising standards and bulletins.
· Complete store recovery processes daily.
· Assist in re-merchandising visually appealing displays.
· Set products to planogram, signage installation, building displays, price tags.
· Read and understand fixture plans, planograms, and detailed installation instructions for retail shelving and fixture/ furniture placement.
· Participate in inventory processes, including product tagging, and felt dotting.
· Check-in and unpackage new accessories/ furniture from shipment in collaboration with warehouse associates.
· Assemble and move furniture wherever necessary.
· Hang art, mirrors and wall shelving.
· Patching/painting interior walls including occasional wall mural installation.
· Installation and maintenance of store lighting fixtures.
· Other tasks assigned.
Requirements:
KNOWLEDGE/SKILLS:
· Bachelor's degree preferred or equivalent experience furniture and/or retail experience.
· Knowledge in Microsoft Office Suites & 365.
· Basic experience in using tools such as wrenches, drills, saws, etc.
· Understand how to plumb, level and square.
· Experience in electrical is to hang and light fixtures.
PHYSICAL CAPABILITIES & ENVIRONMENTAL CONDITIONS:
Standing and Walking: Significant amount of time on their feet, moving around the store to arrange displays and stock shelves.
Lifting and Maneuvering: Frequent lifting and moving of merchandise, which can include heavy items, and may have to maneuver around obstacles. Able to lift objects over 50 lbs. Able to transport loads of 100 lbs.
Bending and Stooping: Arranging displays often requires bending and stooping to reach merchandise on shelves or in storage areas.
Working in Tight Spaces: Working in tight, cramped, or awkward spaces may occur, such as fitting merchandise into display cases or reaching for items on high shelves.
Working Indoors and Outdoors: Primarily working indoors, this position may occasionally work outdoors, such as setting up displays for seasonal events or working on window displays.
$29k-37k yearly est. 10d ago
Global Accounts Support Specialist
Janel Group 3.9
Support associate job in Houston, TX
Global Accounts Support Specialist The Janel Group Global Accounts Support Specialist provides day-to-day operational and customer support for global accounts. This role is responsible for monitoring high-volume communications, organizing and processing shipment documentation, maintaining accurate digital records, and supporting compliance-related filings. Working closely with internal stakeholders and clients, the Global Accounts Support Specialist helps ensure timely, detail-oriented execution of daily tasks while identifying opportunities to streamline and improve processes. Primary Responsibilities
Serve as a key point of contact for both external customers and internal stakeholders, managing a high volume of phone and email communications.
Coordinate and manage shipping orders and transportation quotes in alignment with customer requirements and company standards.
Collaborate with drivers and brokerage partners to develop pricing, routing, and shipment solutions.
Accurately enter orders into the order management system and oversee dispatch execution.
Prepare, distribute, and maintain all required shipping and dispatch documentation.
Monitor shipments from initiation through final delivery to ensure on-time and accurate completion.
Provide Proof of Delivery (POD) and finalize shipment close-out in a timely manner.
Maintain and analyze inventory reports to support operational accuracy.
Partner closely with warehouse, brokerage, customer service, and operations teams to ensure seamless execution.
Act as a liaison between global accounts and Janel support teams to support service excellence.
Maintain consistent communication with drivers to support shipment coordination and issue resolution.
Qualifications
High school diploma or equivalent required; some college or logistics-related coursework, preferred.
1-3 years of experience in logistics, trucking, dispatch, or a related field, required.
Strong working knowledge of MS Office products (Word, Excel, PowerPoint, Outlook, etc.), required.
Power BI experience, preferred.
Strong organizational skills and attention to detail, required.
Ability to multitask in a fast-paced environment, required.
Comfortable communicating with customers, drivers, and internal teams, required.
Outgoing and customer-focused demeanor, required.
Strong written and verbal communication skills, required.
About Us
At Janel Group, we believe that the global logistics economy starts here! For over 45 years, we've delivered the best customer experience in the marketplace. We are building something enduring and much bigger than ourselves which is why we created an environment that encourages your growth and development. Janel knows our culture is our business and culture starts with our values: Teamwork, Hustle, Transparency, Humility, Positivity, and Long-view.
To learn more about Janel Group, visit us at ******************
Next Steps
If you're highly motivated, seeking a challenging and rewarding position, and want to be part of what we're building at Janel Group, apply today with your resume!
Janel Group is an equal opportunity employer.
Applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national original, veteran or disability status.
$38k-62k yearly est. 16d ago
Client Support Associate
ERY
Support associate job in Seabrook, TX
Replies within 24 hours Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client SupportAssociate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $14.00 - $16.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
$14-16 hourly Auto-Apply 60d+ ago
Legal Support Specialist
Greenberg Traurig 4.9
Support associate job in Houston, TX
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Real Estate Team as a Legal Support Specialist located in our Houston, TX office.
We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving the team's success. If you are someone who has a strong work ethic, demonstrates initiative, adaptability, and innovation, and is looking to expand your knowledge working with transactional attorneys, we invite you to join our team.
This role will be based in our Houston, Texas office, on an in-office basis. This role reports to the Business Director and Shareholders.
Position Summary
The Legal Support Specialist will play an essential role in supporting attorneys in our transactional practices throughout all phases of real estate and corporate transactions and business matters. This role offers valuable hands-on experience and the opportunity to collaborate closely with attorneys, clients, vendors, and other professionals in a dynamic, team-oriented environment. Candidates should also be flexible to work overtime as needed.
Key Responsibilities
Assists in managing and organizing documents related to real estate transactions, including escrow instructions, title and survey reviews, entity formations, UCC searches, local transfer requirements, and due diligence.
Supports post-closing activities, such as mailings, closing binders, and transfer agreements.
Coordinates the creation, editing, proofreading, and processing of legal documents at the request of assigned attorneys, including correspondence, memoranda, closing documents, and other practice-specific materials.
Submits conflict checks, opens new client matters, prepares engagement letters, and reviews or edits client billing invoices.
Arranges domestic and international travel, accommodations, and entertainment for assigned attorneys.
Processes and reconciles expense reports and vendor invoices accurately and in a timely manner.
Collaborates effectively with Administrative Support Coordinators, Paralegals, and other members of the legal support team.
Utilizes firm resources efficiently to achieve desired outcomes.
Provides assistance with overflow work and special projects as assigned.
Qualifications
Skills & Competencies
Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines efficiently.
Strong verbal and written communication skills, with a professional demeanor.
Ability to work independently and as part of a team, demonstrating flexibility and adaptability in high-pressure situations.
Excellent client service orientation and the ability to interact effectively with attorneys, staff, and clients.
Education & Prior Experience
Associate or bachelor's degree preferred.
Minimum of 2 years of experience supporting attorneys or senior professionals in a law firm or professional services environment.
Experience with corporate filing, document management, and supporting business transactions is a plus.
Technology
Proficiency in Microsoft Office Suite, Adobe Acrobat, and legal document management systems.
Experience with corporate filing platforms and entity management software (such as CSC, GEMS, hCue) is highly desirable.
Ability to learn new software applications quickly.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
$49k-76k yearly est. Auto-Apply 18d ago
Relationship Support Specialist
Third Coast Bank 4.1
Support associate job in Humble, TX
The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments.
Essential Functions:
Client Service & Communication
* Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries.
* Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers.
* Supports Relationship Managers with servicing requests, account questions, and onboarding needs.
* Maintains a professional, positive, and customer-focused approach in all interactions.
Loan Support & Documentation
* Assists in gathering required documentation for new loans, renewals, and extensions.
* Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers.
* Requests documents from internal departments and ensures they are completed and routed appropriately.
* Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials.
* Organizes and maintains electronic and physical loan files to support accurate recordkeeping.
Operational Support
* Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence.
* Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup.
* Prepares new account packages for commercial and consumer clients.
* Assists with compiling reports related to loan and deposit activity.
* Supports Relationship Managers during absences by helping address routine customer requests within assigned authority.
Cross-Department Coordination
* Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs.
* Develops working knowledge of commercial banking products and services to support client onboarding and service requests.
* Follows bank policies, procedures, and compliance requirements in all daily tasks.
Additional Responsibilities
* Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals.
* Supports team goals, contributes to a positive work environment, and completes special projects as assigned.
* Performs all other duties as assigned.
Education & Experience Requirements
* High school diploma or GED required; college coursework or degree preferred.
* 1-3 years of banking, financial services, or retail banking experience preferred.
* Strong customer service skills with the ability to communicate effectively in person, by phone, and via email.
* Basic understanding of bank products and services; interest in learning Commercial Banking.
* Proficiency with Microsoft Office and ability to learn banking systems quickly.
* Strong organizational skills, attention to detail, and ability to manage multiple tasks.
* Solid math skills and ability to perform standard calculations.
* Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group.
* Valid driver's license and reliable transportation if job duties require travel.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Job Type:
This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm.
Travel:
No travel is expected for this position.
$38k-62k yearly est. 52d ago
Technology Support II - Production Support
JPMC
Support associate job in Houston, TX
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improves operational stability and availability through participation in problem management
Assists in the escalation and communication of issues and solutions to the business and technology stakeholders
Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy
Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Ability to code in at least one programming language such as Shell or Python
Proficient knowledge of maintaining a Cloud-base infrastructure
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Experience with Linux as an operating system, and application support
Familiarity with site reliability concepts, principles, and practices
Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk
Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
Preferred qualifications, capabilities, and skills
Proficient knowledge of financial services industry
$36k-66k yearly est. Auto-Apply 60d+ ago
EDI Support Specialist
Lonestar Electric Supply 3.9
Support associate job in Houston, TX
Apply Description
VETERANS ARE ENCOURAGED TO APPLY
Lonestar Electric Supply is seeking a detail-oriented and proactive EDI Support Specialist to manage and support Electronic Data Interchange (EDI) processes across our organization. The ideal candidate will be responsible for monitoring, troubleshooting, and improving EDI workflows with trading partners, vendors, and customers. Prior experience in the distribution industry and familiarity with Epicor Eclipse ERP is highly preferred.
Responsibilities:
• Monitor and maintain daily EDI transactions (e.g., 850, 810, 856, 997) to ensure timely and accurate processing.
• Troubleshoot EDI transmission issues and coordinate resolutions with internal teams, trading partners, and third-party providers.
• Onboard new EDI trading partners, including mapping, testing, and go-live support.
• Create and maintain documentation for EDI workflows, configurations, and trading partner requirements.
• Collaborate with IT and operations teams to ensure EDI processes align with business objectives.
• Analyze EDI data to identify recurring issues and recommend process improvements.
• Maintain compliance with EDI standards (X12, EDIFACT) and industry best practices.
• Support integration between EDI systems and Epicor Eclipse ERP.
Requirements:
• 2+ years of experience in an EDI support or analyst role.
• Strong understanding of EDI formats (ANSI X12, EDIFACT) and transaction sets.
• Familiarity with Epicor Eclipse or similar ERP systems highly desirable.
• Experience in the distribution or wholesale industry is a strong plus.
• Proficiency in troubleshooting EDI-related errors and data integrity issues.
• Ability to manage multiple projects and shifting priorities in a fast-paced environment.
• Excellent communication skills with the ability to translate technical concepts to non-technical users.
• Knowledge of FTP/SFTP, AS2, VANs, XML, and JSON data formats is a plus.
Preferred Skills:
• Experience working with EDI mapping tools and middleware platforms (e.g., Cleo, Liaison, SPS Commerce, Trimble, Remarcable).
• SQL knowledge for querying and analyzing EDI data.
• Familiarity with supply chain, inventory, and order processing concepts.
Physical Requirements:
• Lifting up to 25 lbs. may be required infrequently.
• Must be able to remain in a stationary position 50% of the time.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Benefits
• Medical, dental, life and vision insurance
• 401(k) Retirement Plan and Match
• Paid Time Off
• Specified Holiday Pay
Disclaimer:
This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.
$36k-46k yearly est. 60d+ ago
Vendor Master Support Specialist
Us Tech Solutions 4.4
Support associate job in Houston, TX
+ We're seeking a detail-oriented and dependable Temporary Vendor Master Support Specialist to join our Supply Chain team during a short-term leave of absence. + This individual will support day-to-day operations related to supplier onboarding and data accuracy, helping ensure continuity, compliance, and exceptional service to our internal stakeholders.
**Key Responsibilities:**
+ Review and process vendor registration requests via Ariba and SAP
+ Verify required supplier documentation (e.g., W-9, EFT forms) for completeness and accuracy
+ Follow SOPs for onboarding PO and Non-PO vendors, ensuring alignment with company policy
+ Communicate with internal requestors regarding vendor status, missing documents, or corrections
+ Help track metrics related to registration volume, SLA performance, and data quality
+ Support ad hoc tasks such as data clean-up, ticket tracking, and documentation audits
+ Collaborate with AP, Procurement, and Vendor Management to maintain seamless workflows
**Qualifications** :
+ Prior experience with vendor management, supply chain operations, or administrative support preferred
+ Familiarity with SAP and/or Ariba systems is a plus (but not required)
+ Strong attention to detail and organizational skills
+ Clear and professional communication-both written and verbal
+ Comfortable working independently and managing multiple requests
+ Ability to quickly learn and follow standard operating procedures
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
$31k-42k yearly est. 60d+ ago
Disclosure and Lock Desk Specialist
First Service Credit Union 3.9
Support associate job in Houston, TX
Job Description
Role: The Disclosure and Lock Desk Specialist serves as a disclosure and lock ambassador to MLO and processors through being able to deliver Loan Estimates and comply with Regulation Z in a timely manner this role call efforts, must have a strong desire to achieve top results, be self-motivated and dependable. Act as a trusted advisor by offering credit union products that will add value to the member's overall financial experience.
Essential Functions & Responsibilities:
Conduct a high volume of contact with the Mortgage Loan Processor and the Mortgage Loan Officer. Assist in making sure that we are able to get the member through the initial process as quickly and efficient as possible.
Assist members with loan preliminary disclosure process and the orders of the title, survey, and appraisal. Follow up throughout the entire process to answer product and services questions.
Maintain activity records and reports to immediate supervisor on a weekly basis.
Lock the loans with First Service Credit Union or Investor in a timely manner so that COC disclosures can be sent in timely manner.
Maintain usage proficiency on all member-related third-party systems and software including the maintenance of member records. These systems include but are not limited to member check ordering, Debit card ordering and maintenance, account and identity verification, etc.
Perform other job duties as assigned.
Performance Measurements:
Possess complete and accurate knowledge of all credit union products, services, policies and procedures.
Knowledgeable and proficient in placing orders for loans for the different products. Also, have proficiency in identification of items needed to meet regulatory requirements on all loans.
Knowledgeable and proficient in the loan application workflow, loan products, rates and terms, and good understanding of our underwriting guidelines. Also, have proficiency in reviewing credit reports, loan applications, real estate contract for accuracy.
Accurately and efficiently complete all preliminary disclosures related to the mortgage loan within the three-day requirement.
Must be available to assist the Mortgage Loan Officer's or Mortgage Processor's for back-up as requested by management.
Refer and cross-sell credit union products and services to meet member needs and individual goals.
Able to lock loans in a timely manner when requested. Must also be able to follow guidelines to make sure, that the correct rates are being given.
Knowledge and Skills:
Experience: More than three years of similar or related experience.
Education: High School diploma or equivalent required Must be knowledgeable of Regulation Z and CFPB regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills:
- NMLS required
- Ability to be a self-starter and ability to manage their time effectively.
- The ability to effectively communicate with all levels of the organization and to outside parties.
- Analytical ability to quickly assess member's financial needs and offer solutions with excellent product and service sales skills.
- Must have a proactive attitude toward members, supervisors, co-workers and the credit union.
- Must be proficient in Microsoft Office products, including but not limited to Word, Excel, email and Outlook.
- Willingness to attend training seminars and meetings outside normal working hours.
- Proficient in Ellie Mae Encompass.
Physical Requirements:
While performing the duties of the job, the employee is regularly required to:
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
$43k-55k yearly est. 20d ago
Operational Support Associate
MRC Global Us 4.3
Support associate job in La Porte, TX
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
Develops functional expertise in specific MRC Global processes such as warehousing, order processing and support functions. Determining the most efficient and effective process to utilize in order to meet internal and external needs.
Key Duties & Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
Serve as primary point of contact for 3rd party yard resources.
Ensure timely release of order from yards to provide OTD to our customer.
Expedite pipe tally sheets and other information from 3rd party yards.
Ship Support materials within 24 hours from receiving pipe tallies from third party yard.
Perform inventory reconciliations for third party yard inventory materials.
Assist with branch and corporate continuous improvement projects.
Assist and maintain system work instructions.
Maintain confidential information pertaining to operations and contract information.
Develop expertise in the intricacies of one or more functional areas.
Assist with user testing of IT enhancements.
Carry out other duties within the scope, spirit, and purpose of the job.
Take reasonable care for the safety and health of yourself and others.
Report workplace hazards, injuries, or illnesses immediately.
Perform other duties or projects as assigned.
Education & Experience
Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.
Associate Degree in a related field, or equivalent combination of education and work experience, which provides the knowledge and abilities necessary to perform the work.
Understanding of systems and operational processes.
Computer Skills to include MS Office, process mapping skills, basic statistical analysis.
Strong reasoning and reading skills, organizational and time management skills, strong persuasive skills and self-confidence in dealing with management and branch personnel, the ability to establish rapport with customers, all levels of management, outside third parties (such as federal, state, and city regulators), and branch and corporate employees at every level using written correspondence, proper phone etiquette, and other effective interpersonal skills.
Ability to work scheduled and unscheduled overtime.
Additional Qualifications
Must have the ability to provide documentation verifying legal work status.
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.
Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
$37k-55k yearly est. Auto-Apply 22d ago
Paralegal Support Services Specialist
Kahana & Feld LLP
Support associate job in Houston, TX
Description:
The Paralegal Support Services Specialist will provide support across multiple practice groups within the firm. In addition to performing standard paralegal duties, this role is responsible for paralegal triage, covering planned and unplanned absences (PTO, leave), assisting with trial and project overflow, and ensuring continuity of legal support across departments.
Duties and Responsibilities
Perform administrative duties, including scheduling appointments, hearings, and deadlines; organizing case files; and managing logistics.
Draft, edit, and manage legal documents (e.g. pleadings, discovery, correspondence).
Assist with legal research, cite-checking, and document review, as needed.
Coordinate and track filings with state and federal courts and understand electronic filing processes for various courts.
Manage case files and maintain document databases.
Maintain a working knowledge of the code of civil procedure, civil code, local rules, and courtroom rules and procedures.
Respond to urgent or last-minute requests that come into the Paralegal Triage email, for paralegal assistance across practice groups.
Prioritize and allocate time effectively to handle simultaneous demands from different practice groups.
Provide seamless coverage for paralegals on vacation, medical leave, or other absences.
Step into active cases and projects with minimal transition time.
Ensure continuity of client service and adherence to deadlines during coverage periods.
Assess and communicate workload issues and capacity to the Paralegal Manager
When required, assist with trial preparation and logistics, including exhibit preparation, witness binders, and evidence tracking.
Provide in-office or on-site trial support as needed.
Support legal teams during high-demand phases of litigation or transactions.
Fill temporary gaps in paralegal staffing due to turnover or staffing transitions.
Rotate across practice areas as needed to meet business demands.
Work closely with the Paralegal Manager to assess where support is most critically needed.
Accurately document and bill for all billable and non-billable work and tasks according to billing procedures, ensuring that annual billable hour requirements are met.
Attend paralegal meetings and other meetings as required.
Perform other duties and projects as assigned.
Qualifications:
Bachelor's degree preferred, or equivalent experience working in a legal environment; JD degree is a plus.
3+ years of paralegal experience in a law firm setting.
Litigation and insurance defense experience preferred.
Prior experience in multiple practice areas a strong plus.
Demonstrated knowledge of and experience with all stages of litigation, including pre-trial, trial, and post-trial procedures.
Ability to adapt quickly and work effectively across multiple teams and practice groups.
Strong organizational, multitasking, and communication skills.
Proficiency with legal software.
Comfortable in fast-paced and high-pressure environments, especially around trial deadlines.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Equal Opportunity Employer
Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type
Full-Time, Non-Exempt
Supervisory Responsibilities
None
Work Location
In-Office. Hybrid after 90-days of employment
Work Schedule
8:30-5:30pm Monday-Friday. Occasional weeknights, weekends, and holidays, as needed to meet firm's needs.
Physical Requirements
Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodation.
Travel
5-10% domestic travel by car and by plane.
Requirements:
How much does a support associate earn in League City, TX?
The average support associate in League City, TX earns between $31,000 and $94,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in League City, TX
$54,000
What are the biggest employers of Support Associates in League City, TX?
The biggest employers of Support Associates in League City, TX are: