Associate Software Support Specialist
Support associate job in Little Rock, AR
Provide basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product.
Responsibilities
Provides inbound phone, web, or email software support to resolve client inquiries and problems that are easily solved.
Analyzes data reports, forms, and web technologies commensurate with level of training and understanding.
Determines whether to resolve issues personally or to refer to a more experienced team member.
Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations.
Uses Tyler's client management system to create, track, and/or update details on the specifics of client issue(s).
May submit client issues to the development team for resolution as needed.
May create or enhance documentation throughout the support process.
Commits to expanding technological skills and knowledge of Tyler products.
Demonstrates awareness of and adherence to Company policies outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies.
Performs other duties as assigned.
Qualifications
Bachelor's degree in a related field or equivalent experience.
Excellent interpersonal skills.
Effective decision-making and problem-solving skills involving troubleshooting basic to moderate issues.
Strong organizational skills.
Effective analytical ability, particularly in a technical environment.
Excellent written and verbal communication skills.
Knowledgeable with Microsoft Office.
Ability to travel preferred.
2025 Training Class
New Hire Training Dates: December 8th, 2025 - February 6th, 2026
Week 1 & 9 are in our Yarmouth, ME office. Must be able to attend and successfully complete an 9-week mandatory new hire training class as an essential job function of the software support specialist role.
You will be eligible to participate in the Annual Tyler Bonus & Software Support incentive plan. Payout of these incentives is contingent upon meeting your performance objectives and/or business results.
ERP New Hire Tyler Days:
This is an HR-hosted event for new hires that provides you with a more in-depth discussion of your division and the company.
Your HR team, division's president, and other leaders across the company will present throughout the event - covering our history, mission, values, cultural identity, strategic vision from a divisional and Tyler-wide standpoint, and so on.
Product and department presentations are offered by the senior leaders of our organization.
This is an opportunity to interact and network with team members from various offices.
Auto-ApplyManufacturing Technology Specialist
Support associate job in Little Rock, AR
Job Title Manufacturing Technology Specialist (Little Rock, AR) Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it is equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You'll Make in this Role
As a Manufacturing Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
* Identifying and evaluating manufacturing process and equipment deficiencies, drive solutions and determine priority and implement a path to execution.
* Providing guidance, leadership to plant level personnel in best practices for process and equipment operation as well as preventative maintenance.
* Providing support towards work order planning and capital project justifications.
* Determine equipment improvement priority levels and best path for resolving including repair or replacement.
* Using data-based tools and methodologies to support their recommendations and be expected to drive appropriate actions.
* This position has responsibilities to utilize their expertise and project leadership skills to drive substantial improvements in process performance and equipment uptime.
* Leading operational excellence at our Little Rock, AR site through conscientious management and decisive actions in environment, health, safety, quality, manufacturing, cost, and employee relations.
* Leads and supports projects that have high impact on plant performance and yield.
* Ability to work effectively across multiple sites.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
* Bachelor's degree or higher (completed and verified prior to start) from an accredited institution
* Five (5) years of experience in one or more of the following areas: Engineering or manufacturing technical field in a private, public, government, or military environment
* Five (5) years' experience in heavy industrial operations including equipment maintenance.
Additional qualifications that could help you succeed even further in this role include:
* Prior experience in mineral processing, manufacturing process & maintenance of heavy equipment
* Experience with mining operations and related crushing and screening equipment
* Experience engaging with production and maintenance organizations.
* Self-starter/self-directed that leads with high energy and passion.
* Demonstrated experience in project management.
* Ability to work with cross functional teams and across multiple functions and disciplines.
* Effective facilitation, communication, and teaching skills.
* Ability to understand and apply analytical and statistical tools.
* Experience and certification with Lean Six Sigma/Lean Manufacturing methodologies.
* Experience in operational excellence, lean implementation, and financial accounting.
* Experience in Mining or heavy industrial applications
Work location: Little Rock, AR
* Travel: May include up to 15% domestic
* Relocation: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ***************************************************************
Good Faith Posting Date Range 11/11/2025 To 12/11/2025 Or until filled
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
3M Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
Auto-ApplyCustomer Support Technical Analyst
Support associate job in Little Rock, AR
Euronet Worldwide, Inc. is seeking a detail-oriented and proactive Product Compliance Coordinator to join our team in Little Rock, Arkansas. This role is essential in ensuring that our products meet the necessary regulatory compliance and quality standards in the diverse markets we operate.
The Customer Support Technical Analyst (CSTA) is a full-time, permanent position. The position provides software application support to customer inquiries and problems, assesses nature of customer problems, and tracks and reports resolution of problem to customer. Provides second-line software application support specializing in a specific Euronet product line. The CSTA operates under general supervision and requires detailed knowledge of transaction processing and Euronet products.
Responsibilities:
* Provide software application support for customers.
* Perform program coding necessary to produce a defined output by following specification using programming language.
* Deliver training to Euronet employees or customers to enable them to properly accomplish their duties and responsibilities using Euronet products.
* Collect and analyze information from customer to define the nature and cause of problems and to develop steps needed for solution.
* Accurately set parameters, check system flow, identify, and solve problems to configure a system according to specifications.
* Test programs or systems using data or transactions which represent conditions which will occur in actual use and verify the accuracy of results.
* Serve as next level escalation for complex customer issues.
* Provide support for manager or department by composing correspondence, gathering requested information, and other administrative tasks.
* Coordinate with other employees or customers to accomplish specific objectives and results.
C2E Support Lead
Support associate job in Little Rock, AR
GovCIO is currently hiring for C2E Support Lead to oversee the management of all C2E customer projects. This position will be located in Radford VA, and will be a remote position. **Responsibilities** Under direct supervision of Services Management Division Chief, oversees the management of a team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers who implement, manage, and administer all Common Cloud Environment (C2E) customer projects within the AWS/Azure cloud environments. Reviews all Service Level Agreements (SLA), Addendums, and cost estimates prepared for customer projects. Serves as the principal point of representation and liaison with C2E customers on operational matters and provides day-to-day technical/professional guidance and leadership as appropriate to the area of expertise
**Qualifications**
High School with 8 - 12 years (or commensurate experience)
Required Skills and Experience
+ Clearance Required:Secret
+ 5+ years experience in Computer Science, Information Systems, Engineering, Business, related scientific or technical discipline.
+ Program Management Professional (PMP) Certification or DAWIA Level III in Program Management.
+ Ability to relate to customers in a professional manner.
+ Strong verbal and written communication skills.
+ 5+ years of experience effectively managing multiple large-scale projects.
***PENDING CONTRACT AWARD***
Preferred Skills and Experience:
+ Bachelor's degree in a technical/business discipline or equivalent years of experience managing application development projects.
\#pdaltss
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $125,000.00 - USD $175,000.00 /Yr.
Submit a referral to this job (*********************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6777_
**Category** _Cyber Security Services_
**Position Type** _Full-Time_
Customer Satisfaction Analyst
Support associate job in Little Rock, AR
Join Our Team as a Customer Satisfaction Analyst - Drive Insights & Enhance Customer Experience!
Are you passionate about understanding customer needs, analyzing feedback, and improving overall satisfaction? We're looking for a Customer Satisfaction Analyst to join our team! In this role, you'll play a key part in evaluating customer experiences, identifying trends, and providing actionable insights to enhance retention and loyalty.
Why You'll Love This Role:
💼 Comprehensive Training - Whether you're experienced or new to customer analytics, we provide the tools and support to help you succeed.
⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility.
📈 Career Growth - Clear advancement paths into customer experience, data analysis, or leadership roles.
💰 Competitive Compensation - Base pay plus performance-based incentives and bonuses.
Key Responsibilities:
✅ Analyze customer feedback, surveys, and reviews to assess satisfaction levels and identify trends.
✅ Develop reports and insights to help teams improve customer experience and retention.
✅ Collaborate with customer service, marketing, and product teams to address concerns and enhance customer interactions.
✅ Monitor key satisfaction metrics (CSAT, NPS, customer feedback) and recommend improvements.
✅ Identify pain points in the customer journey and propose data-driven solutions.
✅ Conduct competitive research to benchmark customer satisfaction against industry standards.
What We're Looking For:
✔ Strong analytical and problem-solving skills
✔ Excellent communication and ability to translate data into actionable insights
✔ Proficiency in customer feedback tools, surveys, and reporting software (or willingness to learn)
✔ Detail-oriented mindset with a passion for improving customer experience
✔ Experience in data analysis, customer experience, or research is a plus (but not required)
Perks & Benefits:
✅ Paid training and continuous mentorship
✅ Health insurance and retirement plan options
✅ Incentive bonuses and performance recognition
✅ Opportunities to grow into leadership and strategic roles
🚀 Ready to Make an Impact?
If you're excited to analyze customer insights and help shape a better experience, we'd love to hear from you!
👉 Apply now and join us as a Customer Satisfaction Analyst-where data meets customer success.
Auto-ApplyMission Support Specialist
Support associate job in Little Rock, AR
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement..
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $42,679 to - $67,865 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 7 - 9
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
Miramar, FL
Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
Tallahassee, FL
Tampa, FL
Atlanta, GA
Folkston, GA
Lumpkin, GA
Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
Baton Rouge, LA
Jena, LA
Lafayette, LA
New Orleans, LA
Oakdale, LA
Winnfield, LA
Burlington, MA
Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TX
Amarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
Help
As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
Help
Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-07:
Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as:
* Compiling and updating budget data on spreadsheets;
* Assisting with the preparation of requests for personnel actions;
* Coordinating office moves and telephone service requirements;
* Monitoring usage of government/company owned motor vehicles;
* Responding to routine questions concerning administrative procedures and requirements.
OR
Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (***************************
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Minimum Qualifications for GS-09:
Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as:
* Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs;
* Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests;
* Preparing requests for personnel actions;
* Identifying and recommending solutions to administrative problems on established methods and procedures.
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01/2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Client Support Associate
Support associate job in Little Rock, AR
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyClient Support Associate
Support associate job in Jacksonville, AR
Replies within 24 hours Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyPlumbing Installation Specialist
Support associate job in Hot Springs, AR
Turn Your Expertise into Excellence at Bert Black Service Companies!
Are you ready to join a company that values quality, teamwork, and professionalism? Located in beautiful Hot Springs, Arkansas, Bert Black Service Companies is raising the bar in the plumbing industry. If you're committed to delivering top-notch work and want to be part of a supportive team that gets the job done right, this is the place for you.
What's in It for You?
Company-provided vehicle, fuel card, premium tools, uniforms, and mental health benefits.
$59,920 - $76,320 annually, with performance bonuses for a job well done.
Full medical, dental, vision, 401(k) with matching, PTO, and more.
Join a crew that values collaboration and open communication.
Stable schedules so you can enjoy your time off.
Why You'll Love It Here
Team-Oriented Culture: Be part of a close-knit team that values your hard work and celebrates your success.
Supportive Environment: Enjoy mentorship, collaboration, and an open-door policy that fosters growth and trust.
Opportunities for Advancement: Benefit from ongoing training and career development programs designed to help you grow.
Commitment to Excellence: Work for a company that prioritizes quality, respect, and pride in every project.
Your New Role
Precision Installations: Perform plumbing system installations with accuracy, adhering to safety regulations and local codes.
Technical Expertise: Handle soldering, brazing, copper piping, and gas line connections with skill and care.
Workplace Organization: Keep your workspace clean and organized while documenting tasks in the Service Titan system.
Customer Satisfaction: Deliver exceptional service, ensuring work is completed to the highest standards and minimizing callbacks.
Mentorship Opportunities: Share your knowledge and experience by guiding apprentices as they grow in the trade.
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
3-5 years of experience in plumbing installation and service work.
Journeyman Plumber license or 4th-Year Apprentice certification.
High school diploma or GED.
Valid driver's license with eligibility for insurance.
Ability to read and interpret blueprints, operate tablets, and navigate using GPS.
Bert Black Service Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
FISCAL SUPPORT COORDINATOR
Support associate job in North Little Rock, AR
22163400 County: Pulaski Anticipated Starting Salary: $52,137.07 Hiring Official: Donald Johnson is a safety sensitive position and is subject to random drug testing. All jobs offers and continued employment are contingent upon passing the pre-employment drug-screening, criminal background check, and adult maltreatment central registry checks (if applicable). You have the right to obtain a copy of the reports from the registries.
The State of Arkansas offers employees paid holidays, access to health and dental benefits, retirement plans, life insurance, disability coverage, paid leave, wellness programs, and much more.
The Arkansas Department of Veterans Affairs serves Arkansas Veterans, and their eligible dependents, through advocacy and education to access federal and state benefits, high-quality long-term nursing care, and burial honors.
Position Information
Job Series: Fiscal Support - Career-path
Classification: Fiscal Support Coordinator
Class Code: FFS02P
Pay Grade: SGS06
Salary Range: $52,137 - $77,163
Job Summary
The Fiscal Support Coordinator is responsible for coordinating fiscal processes within an agency, ensuring the proper handling of financial documentation, and supporting the preparation of budgets and reports. This role focuses on ensuring the timely and accurate completion of fiscal support functions, such as accounts payable/receivable, reconciliations, and financial documentation.
Primary Responsibilities
Coordinate the preparation of financial reports, budget requests, and records. Ensure that financial transactions are processed and recorded accurately. Assist with the administration of accounts payable/receivable and other fiscal duties. Maintain financial records and files in compliance with regulations. Serve as a point of contact for fiscal-related questions and issues. Assist in audits and ensure compliance with financial standards.
Knowledge and Skills
Understanding of accounting principles and financial management processes. Strong organizational and time management skills. Attention to detail and accuracy in handling financial data. Ability to work collaboratively with various departments. Proficient in financial software and Microsoft Office Suite.
Minimum Qualifications
A bachelor's degree in accounting, finance, or a related field, or equivalent experience, preferred. One to three years of experience in fiscal support or related field.
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Nearest Major Market: Little Rock
Territory Support Specialist (Field/Travel)
Support associate job in Little Rock, AR
The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership.
**Key Responsibilities:**
+ Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees.
+ Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory.
+ Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion.
+ Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration.
+ Prepare detailed reports summarizing findings from territory surveys and eligibility assessments.
+ Collaborate with the franchise sales team to align territory plans with overall business objectives.
**WHO YOU ARE (Qualifications)**
+ Strong interpersonal and communication skills to effectively engage with shop owners and managers.
+ Ability to conduct detailed surveys and analyze geographic and business data.
+ Self-motivated with excellent organizational skills and attention to detail.
+ Previous experience in franchise development, sales, or territory management is a plus.
+ Valid driver's license and willingness to travel within assigned territories.
+ The position requires approximately 90% overnight travel.
+ Must Live within 30 miles of an Airport
+ High School Diploma Required.
The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.*
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
**WHO IS MATCO**
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** .
**BENEFITS**
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path and gym equipment onsite
Food trucks on site during the summer
Dress for your day - every day casual/jeans
Employee discounts
15 days vacation + 4 floating holidays + 8 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Student loan payment assistance
Hybrid work environment (2 days remote)
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
Support Associate
Support associate job in Hot Springs, AR
ATTENTION ALL NIGHT OWLS! GPS is excited to announce an employment opportunity for professionals with clerical experience to join our team and work with our esteemed client in Hot Springs, AR. What's In It For You?
$17.75/hr. plus a $4.93/hr. Health & Welfare Benefit
Monday through Friday shifts, no weekends!
Ability to sleep in!
2nd Shift: 3:00 pm - 11:30 pm
Ability to work for a company with an impeccable national reputation
Secure a long-term professional position
401k Benefits
Paid Holidays
Paid Time Off
Paid Sick Leave
What you will do:
Operate high-speed scanning machines
Execute quality control tasks
What is required:
Ability to perform repetitive tasks for long periods of time
Ability to sit and/or stand for long periods of time
High school diploma or equivalent
Good credit history (credit report will be reviewed)
At least two (2) years of general office experience
Must be a U.S. citizen
Drug-free workplace, where integrity and professionalism thrive. A criminal background check is required. EOE
Monitoring Support Specialist
Support associate job in Little Rock, AR
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
The Monitoring Support Specialist provides various services to juveniles and the agency. The Monitoring Support Specialist will provide treatment that includes direct intervention to address the problems, needs, ort adjustments of an individual and or/family. The Monitoring Support Specialist also monitors juvenile's by using GPS technology in order to enable the juvenile to remain in the home.
Responsibilities
Maintain inventory of all ACTIVE clients using the EM Active Log. This includes tracking devices as they are placed on clients and removed as well as determined AWOL.
Assist monitor supervisor and team leaders in tracking case assignments to all monitoring workers in assigned office.
Maintain surveillance of the agency vehicles and offices.
Coordinate with monitoring counselors to identify clients who may need additional attention and inform supervisor.
Qualifications
High school diploma/GED
A minimum of one year of successful experience in a similar position.
Must be able to perform basic office functions and operate basic office machines including a computer, fax machine and printer.
Highly organized with the ability to prioritize projects and manage time effectively
Admin Support - Scanning
Support associate job in Hot Springs, AR
Job Description
Pay starts at $18 an hour and can be more with experience.
Build a career at Radius Aerospace- Hot Springs! We offer a unique environment that fosters individual growth and rewards performance. The work environment is fast-paced and high-energy. You'll be surrounded by people who are passionate about what they do.
Radius Aerospace- Hot Springs is a leading manufacturer of sheet metal parts and assemblies used in the aviation industry. We utilize a wide range of metal forming techniques and special manufacturing processes, servicing the commercial, military, regional jet, helicopter, and general aviation markets.
Position Summary
Performs variety of activities in support of functional areas such as finance, purchasing, or human resources or for a specific project/business/technical unit. Gathers, collects, records, tracks and verifies data and information from multiple sources. Compiles, reviews and analyzes data. Uses software for functional area, to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations. May design processes to enhance workflow. Provides data and information to others on functional unit processes and procedures.
Essential Duties and Responsibilities
Know and follow general company and corporate policies and procedures.
Know, understand, and follow department policies and procedures.
Gather and analyze information skillfully
Analytical - be able to collect and research data
Detailed - scanned documents
Computer skills necessary to learn/operate word processing, spreadsheets, email, and web-based applications
Basic knowledge of Work Health & Safety as they apply to a work safe environment
Ability to work independently as well as in a team environment
Positive attitude
Strong communication skills
Strong organization skills
Report to work on time, follow instructions from supervisor or management, interact well co-workers, understand and follow work rules and procedures.
Must follow all company policies and government regulations regarding the protection, storage, transmission, and destruction of CUI, and will be required to complete and maintain CMMC/ITAR compliance training as assigned.
Other various duties as needed or as assigned.
Education and Experience:
High school diploma or general education degree (GED) required.
Customer service
Computer skills
Communication skills
Analytical - detailed
Knowledge of 5S/Lean principles
Employee Benefits: Our employees are our most valuable asset. We strive to offer competitive compensation and benefits that include:
Competitive salary
401k with company match
Medical insurance
Dental insurance
Prescription Medication Coverage
Vision Insurance
Disability benefits
Life insurance
Generous paid time off program
Paid holidays
Tuition reimbursement
Casual dress
To learn more about what we do, who we are, and what we value, please visit our website at *******************************
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Equal Opportunity Employer: Radius Aerospace is an Equal Opportunity Employer (M/F/D/V) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law.
Disability Accommodation: If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Human Resources at ************.
Drug-Free Workplace: In order to maintain our Drug-Free work environment, successful completion of a pre-employment drug screen is required.
Cybersecurity and Compliance: All employees are required to comply with the company's cybersecurity, information security, and Controlled Unclassified Information (CUI) handling policies. This includes safeguarding sensitive information, completing mandatory security training, and promptly reporting any suspected data or security incidents. Certain roles may involve access to CUI associated with U.S. Department of Defense contracts and require completion of CMMC/ITAR compliance training.
ITAR/EAR Requirements: Pursuant to International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), applicants for select positions may be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status to meet the minimum qualifications. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.
Work Authorization: All U.S. applicants must be legally authorized to work in the United States without company sponsorship.
Recruiters/Staffing Agencies: No phone calls without a previously signed service agreement in place, please.
Administrative Support II
Support associate job in Little Rock, AR
Job Details Little Rock - Little Rock, ARDescription
This position provides support to the office and employees through clerical tasks, errands, and client services.
Administrative Assistant, Front Desk Administrator, Receptionist
Serves as receptionist by answering calls and greeting clients.
Manages conference room schedules.
Sorts and distributes incoming mail; prepares and records outgoing mail.
Maintains appearance of common areas and cleanliness of breakroom/kitchen daily.
Runs daily errands.
Maintains inventory and organization of office supply closet and maintenance closet.
Accepts client documents and payments.
Posts client payments.
Preps returns for obtaining client signatures.
Sets up and maintains client data/profiles in software.
Maintains appearance of common areas and cleanliness of breakroom/kitchen daily.
Additional duties an Administrative Assistant may perform:
Cross trains with other administrative roles to maintain office efficiency.
Stocks workstations with paper and toner
Other duties as assigned
Qualifications
Innovation
Anticipate and solve problems with original and tailored solutions
Forward-thinking and big picture focused
Teamwork
Think of others, humble, loyal and puts the firm first
Collaborate within teams
Develop relationships with peers and attend firm events
Ownership
Self-driven and strives to get the job done in a timely manner without passing the buck
Total responsibility of knowledge on assigned tasks and technical matters
Provide quality work
Communication
Effectively exchange meaningful information and ideas on a timely basis with tact and open minds by listening first and asking questions second
Communicate effectively and professionally
Keep immediate supervisor informed
Other knowledge, skills, and abilities
Maintains a high degree of professionalism and integrity
Understands and maintains the confidentiality of all information
Professional communication skills (written and verbally) including advanced knowledge of current grammar and punctuation standards
Capable of working and communicating positively and effectively with professionals at all levels
Superior customer service skills
Strong organizational and time management skills
Ability to work in a deadline-driven environment and handle multiple projects / tasks with an attention to detail
Ability to work independently or in coordination with other administrative or management professionals
Ability to effectively utilize multi-line telephone system
Ability to work weekends as needed to meet deadlines
Lifting up to 20lbs.
Frequent sitting, standing, bending, and walking.
Experience, Education and licenses
Two years of customer service in a professional office
High School Diploma, GED or equivalent required
Must have a driver's license and a clean driving history
Software:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Comm Support Prof
Support associate job in North Little Rock, AR
Job Description
Training and Education:
The CSP must have a high school education or equivalent. He/She must have the ability to read, write, and keep accurate records. Applicants with appropriate degrees (special education, psychology, social work, etc.) will receive additional consideration. When all other considerations are equal, individuals with a disability or their family members will be given priority consideration.
JOB SUMMARY: The Community Support Professional (CSP) provides support and assistance to assigned individuals who receive services through the Community Living Services division of Central Arkansas Disability Services Inc. The CSP assists and enables the individual to live in a home, utilize the community to its fullest, and attend school or work. The CSP is responsible for ensuring that individuals who receive services from this agency are included fully in all chosen community activities.
Billing Support Specialist I
Support associate job in Conway, AR
Job Description
ESSENTIAL JOB FUNCTIONS
Works with construction personnel, including splicers, foremen, construction managers, and office coordinators, to obtain supporting information to create invoices.
Work with construction managers to guarantee accurate daily field reports for in-house and subcontractors and validate when appropriate.
Track job-to-date quantities and ensure duplicate daily field reports are not entered into the system nor paid out.
Coordinates with the construction team and engineering team on red lines and closeout packages
Oversee client relationships through regular communication with the billing team and client personnel associated with finance and invoicing.
Ensures invoices accurately reflect correct totals, correct unit coding, and accurate quantities.
Drives positive cash flow by working closely with internal construction and finance teams to coordinate payment of invoices and follow up on past due invoices.
Keeps trackers current for reporting of billing, job to date quantities, and various statuses.
Stays current with NTPs and awards for applicable projects to understand backlog and changes to quantities/billing protocols.
Assists project manager with creating change orders or adjustments to PO quantities.
Adheres to the timelines for invoice submittal, approval, and project closeout
Collaborates with project manager to overcome obstacles preventing timely invoice submission and approval.
May attend client meetings from time to time with project manager as needed.
Work within GIS system to pull reports, review daily field reports, and update statuses.
Submits timesheets daily with the appropriate time coded to the project, aspect, and task.
Performs other duties as assigned by management.
SKILLS AND ABILITIES
Builds strong relationships with clients, contractors, construction workers and internal team.
Excels at organization, time-management, problem-solving, communication, and attention to detail.
Sense of urgency and ability to prioritize multiple items that are extremely important.
Good organizational skills with the ability to plan, coordinate, and track project development.
Strong work ethic, leads by example, and does what it takes to get the job done.
Proficient in Microsoft Office Suite and with various other software programs.
Ability to communicate professionally at all times, with clarity at the frequencies required by management and customers.
Work independently with minimal supervision.
MINIMUM REQUIREMENTS
Must be 18 or older.
Able to work with minimal supervision and complete tasks assigned in a timely manner.
Ability to Multi-task and track many incoming/outgoing items simultaneously.
Valid driver's license and excellent driving record.
Must be able to pass pre-employment drug test and background check.
High school diploma or GED
PREFERRED REQUIREMENTS
Bi-lingual (Spanish/English)
Bachelor's degree business administration, finance, accounting, or a related degree
Two years of experience in telecommunication, logistics coordination, or project coordination.
Experience with accounting/invoicing software such as Sage.
PHYSICAL DEMANDS
Stand
C
Push/Pull
Walk
C
Under 10 lbs.
O
Sit
C
11-25 lbs.
O
Handling
O
25-50 lbs.
N
Reach Outward
O
Over 50+ lbs.
N
Reach Above Shoulder
O
Lift/Carry
Climb
N
Under 10 lbs.
O
Crawl
N
11-25 lbs.
O
Squat or kneel
O
25-50 lbs.
N
Twist
O
Over 50+ lbs.
N
Bend
O
Overhead
Outdoor Environment
O
Push/Pull
N
Office Environment
C
Lift/Carry
N
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day)
Other Physical Requirements
Vision (Near, Distance)
Sense of Sound (Must be able to hear and speak.)
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EOE/AAP M-F-D-DV
Recovery Support Specialist
Support associate job in Hot Springs Village, AR
About Adult & Teen Challenge of Arkansas
Adult & Teen Challenge of Arkansas is a faith-based organization dedicated to helping men and women overcome addition through Christ-centered programs. Our mission is to provide hope, healing, and transformation for individuals seeking freedom from substance abuse.
The Recovery Support Specialist is a mental health service extender. The Recovery Support Specialist works closely with the Mental Health Professionals (MI-IP) in client monitoring and coordination of mental health services. This position reports to the Onsite Manger and/or Clinical Director.
Qualifications:
Bachelor's degree is preferred in related field, preferably Social Work, Psychology, or Education.
CNA, CIT, Peer Support Specialist Certifications preferred.
Must have and maintain a valid Driver's License, maintain automobile insurance coverage and have access to an automobile.
Must have essential computer skills and the ability to navigate and use the company EHR.
Must be able to pass drug and nicotine test
Hold/Receive required certifications within the predetermined time limits established by the State of Arkansas and Adult & Teen Challenge of Arkansas.
Complete the specifically designed trainings and pass written examination required for certification.
Competencies:
Work effectively with culturally diverse population and be sensitive to the needs of each population.
Communicate compassionately and effectively with clients, health care professionals, and the general public.
Understanding of medical terminology as it relates to mental health care and basic family practice care.
Effective documentation skills
Able to lift up to 30 pounds.
Physically able to walk, stand, and stoop for several hours each day.
Employee travels by automobile and is exposed to changing weather conditions.
Responsibilities:
Complete the specifically designed trainings and pass the written examination required for certification.
Work closely with professional staff for client monitoring and coordination of mental health and functional services.
Uses the Master Treatment Plan to develop activities to use with clients approved for QBHP services. May provide on-site and off-site intervention to clients under the supervision of the LC.
Identify and provide crisis services as necessary. Makes immediate assessment and responds according to accepted intervention methods and techniques and coordinates other services as appropriate.
Participates in staffing, as appropriate, to keep abreast of therapy goals and progress.
Ensures that all progress notes relating to client intervention reflect Treatment Plan goals and objectives and current diagnosis are in EMR.
Participates in Agency-wide training programs/in-services.
Is familiar with the company's policies, procedures, and guidelines including all safety protocols and rules for facility.
Reports to work dressed appropriately and complies with established company policies regarding dress code.
Ensures confidentiality of client and employee information and responds to internal and external information according to company policy.
Assists in overcoming barriers to treatment of clients.
Completes tasks necessary to maintain the course of treatment, such as obtaining parent signatures, scheduling, and participating in independent assessments, other assigned tasks.
Serves as part of the client's treatment team.
Provides professionally appropriate transportation as necessary to accomplish treatment goals.
Makes necessary referrals and serves as liaison with other agencies.
Provides timely documentation to support services rendered and provides written reports as required by other agencies (i.e. DCFS, legal systems, etc.).
Ensures client's attendance to initial medication evaluation and subsequent medication appointments.
Supports medical records' staff in securing PCP referral in a timely manner.
Schedules supervision and observations as outlined by company policy.
Documents all supervision and observations to be reviewed and signed by MHP.
Models stability for clients and family with regular sessions.
Empower clients to improve day to day functionality, reducing stressors and increasing ability to focus on treatment goals.
Encourages client compliance with the established treatment plan.
Monitors/reports client behavior in all environments.
Attends all required clinic meetings.
The Recovery Support Specialist will also use the treatment plan to address and assist with functional needs through the client's treatment. Conduct psychoeducation groups daily and chart for billable services following state and facility guidelines.
Responsible for completing drug and nicotine testing for clients as dictated in the client's treatment plan.
Communicates with other Team Members to ensure clients are checked in.
Other duties as assigned.
Benefits:
We value our team and offer a competitive benefits package, including:
21 working days of Paid Time Off (PTO) annually for full-time employees
3-4 day work week
Overtime opportunities and on-call pay
Annual performance-based bonus
Employee recognition programs
Access to marketplace health care options
Discounts at our thrift store
Customer Support Technical Analyst
Support associate job in Little Rock, AR
Job Description
Euronet Worldwide, Inc. is seeking a detail-oriented and proactive Product Compliance Coordinator to join our team in Little Rock, Arkansas. This role is essential in ensuring that our products meet the necessary regulatory compliance and quality standards in the diverse markets we operate.
The Customer Support Technical Analyst (CSTA) is a full-time, permanent position. The position provides software application support to customer inquiries and problems, assesses nature of customer problems, and tracks and reports resolution of problem to customer. Provides second-line software application support specializing in a specific Euronet product line. The CSTA operates under general supervision and requires detailed knowledge of transaction processing and Euronet products.
Responsibilities:
Provide software application support for customers.
Perform program coding necessary to produce a defined output by following specification using programming language.
Deliver training to Euronet employees or customers to enable them to properly accomplish their duties and responsibilities using Euronet products.
Collect and analyze information from customer to define the nature and cause of problems and to develop steps needed for solution.
Accurately set parameters, check system flow, identify, and solve problems to configure a system according to specifications.
Test programs or systems using data or transactions which represent conditions which will occur in actual use and verify the accuracy of results.
Serve as next level escalation for complex customer issues.
Provide support for manager or department by composing correspondence, gathering requested information, and other administrative tasks.
Coordinate with other employees or customers to accomplish specific objectives and results.
Requirements
Bachelor's Degree in Computer Science, Business, Accounting or a related academic field or 3 years' comparable experience in either a banking environment, a programming environment, or a technical service-oriented environment.
2+ years experience in the AS/400 or iSeries platform and OS/400 operating system is preferred. Within this platform and system, the successful candidate will be able to manipulate out queues and print reports, manipulate data, manage job queues, troubleshoot, and perform general operations.
2+ years' experience in computer programming in CL, RPG, RPGLE or Java/SQL.
Hands-on experience with databases (Oracle, MySQL)
Hands-on experience with Linux/UNIX, including Shell scripting or other scripting languages.
Familiarity with tools such as GIT, Graylog, Grafana, Postman, JMeter, and monitoring tools (ELK stack).
2+ year experience in the banking background in card services, ATM processes, such as balancing, reporting and error resolution with a comprehension of the "daily cycle" transactions.
Strong communication, listening and client service skills.
Ability to work and interact within a team environment as well as in a standalone environment.
Ability to plan and prioritize work.
Knowledge of Card Processing, including debit and credit card and /or electronic financial transaction.
Knowledge of a PC platform with a Windows operating system is necessary for communication with other team members. This knowledge is also needed because it is the base platform for some of our products that interface to our core AS/400 product.
Benefits
401(k) Plan
Health/Dental/Vision Insurance
Employee Stock Purchase Plan
Company-paid Life Insurance
Company-paid disability insurance
Tuition Reimbursement
Paid Time Off
Paid Volunteer Days
Paid Holidays
Casual Office Attire
Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Client Support Associate
Support associate job in Malvern, AR
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
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