Support associate jobs in Madison, WI - 151 jobs

Full-time Description What we do: US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services - all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services. We are seeking a Technical Support Agent to join our team in Fitchburg, WI. This role is performed on-site. This is a night shift FLEX position working 9 p.m. to 6 a.m. CST. Standard shift will be Monday to Friday. Night Flex role, meaning that the hours will change to cover scheduled or unscheduled absences to ensure coverage at the data center when needed. The Technical Support Agent is responsible for all level one customer trouble and support for the US Signal Network, and display abilities to triage complex issues to the proper tier within the US Signal TOC. Agents will also be competent in facets of IP, Networking & Routing, Firewalls and US Signal's Cloud services. Functions/Responsibilities: Receive incoming customer calls for trouble/technical support Create trouble tickets for incoming customer calls utilizing US Signal proprietary ticketing software Probe customers for most valuable information in relation to trouble for accurate ticket documentation. Work customer trouble tickets. Perform escorts and remote hands for customers at the data center. Process incoming deliveries. Troubleshoot various levels of Ethernet and IP related issues using remote secure session access to Core/PE/Premise managed Cisco (7609, 1841, ASR 1000/9000 series) and Adtran (3200 series) routers, and Ethernet aggregation/premise devices (TA5000, 818, 838, etc.) for various levels of service from 3Mb bonded services to Gigabit Ethernet Cooperatively test and work with external vendors, partners and LECs to sectionalize and repair network and local loop issues Provide continual status updates to customers regarding trouble tickets Cooperatively work with other internal US Signal departments such as Engineering and Outside Operations. Open internal trouble tickets on USS hardware/software issues and assign to appropriate groups Data center walkthroughs to ensure the premises are secure. Preventative work based on MOPs provided by US Signal Facilities team. Special projects as deemed necessary by USS management. Requirements What you bring to the team: High potential of analytical ability and knowledge for US Signal products Attention to detail and accuracy Excellent organization skills Ability to multitask in a fast-paced environment Ability to work well with all areas of the US Signal organization as well as external customers and vendors Education: The desired candidate will have technical training in IP, networking, routing, and telecommunications. A B.S. in Telecom, Computer Science/Information Systems or Networking is a plus. CCNA preferred, or other applicable Cisco Certifications. Experience: The desired candidate will have experience in Microsoft Windows and Office, familiarity with network tools (i.e. ping, trace route, nslookup, etc.). Required License(s)/Certification(s): Must be able to achieve CJIS certification within introductory period of employment. What We Offer: In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits: Generous paid time off policy, including vacation and 10 paid holidays Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care 401(k) retirement plan with a generous contribution Group Term Life Insurance covered 100% by employer Wellness Incentive to promote overall employee well-being Paid volunteer time Business casual dress code Working Conditions and Physical Demands: This position may be performed in either a standard office setting or a home office environment. It requires prolonged periods of sitting, frequent use of a computer and other office equipment, and effective time management in a self-directed work environment. Occasional lifting of items up to 25 pounds may be required. All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time. US Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary Description $24.00 to 28.00

** Candidate will be required to work 100% on-site in Madison, WI. ** Our direct client has an opening for Desktop Support Specialist # 141660. This position is for 6-12+ months, with option of extension, and will be worked 100% on-site in Madison, WI. If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Top Skills & Years of Experience: 10 years of Knowledge of computer software, operating systems, hardware and networking is required 10 years of experience Hardware and software troubleshooting skills are required 10 years of experience with Microsoft Active Directory is required. 10 years of experience in providing professional and courteous customer service is required Three or more years relevant work experience with Windows 10/11 is preferred. Two or more years relevant work experience with OSX is preferred. Experience and knowledge of computer security is preferred. Description: Position Summary: This position reports directly to the IIT User Support Services Manager and will be working as part a multi-department user support services team. The Desktop Computer consultant will be responsible for routine, first and second level technical troubleshooting, including determining solutions for more complex issues by leveraging documented procedures and ensuring a high level of customer service to support mission activities of the institution through information technology (IT). Required Skills: Knowledge of computer software, operating systems, hardware and networking is required Experience with Microsoft Active Directory is required. Hardware and software troubleshooting skills are required Able to work in a team as well as independently Experienced in providing professional and courteous customer service is required Additional Skills Excellent verbal and written communication skills is preferred Three or more years relevant work experience with Windows 10/11 is preferred. Two or more years relevant work experience with OSX is preferred. Experience and knowledge of computer security is preferred. Job Responsibilities · Completes installations, configurations, repairs, automations, and modifications of complex technology hardware, software, and associated components independently · Identifies, troubleshoots, resolves, and/or escalates more complex first and second level technical problems for various products and services under general supervision · Receives and responds to inquiries and provides more complex technical information through various communication mediums according to established policies and procedures · Documents inquiries and responses and recommends procedural improvements to unit leadership By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

**Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Under the direction of the CSS Director, the Customer Technical Support (CTS) Associate Trainer conducts new hire training and continuous education training for the Customer Support Services team. This person is responsible for assisting with all training materials for systems utilized by the department, such as CRM, Zendesk, and other systems or tools as needed. They also assist with training agenda creation, creating/updating SOPs and training videos, conducting quality assurance (QA) initiatives and audits, and assist in supporting Customer training. This is a non-supervisory position. Responsibilities Training: * Contribute to the creation of onboarding schedule for Customer Support new hires * Create, maintain, and execute a comprehensive onboarding and continuing education program that trains new and existing CSS staff on our internal systems (CRM, Online Remedy, Starfruit, Five9, and Zendesk), departmental processes, and call center skills so that agents are equipped to deliver industry-leading customer support and experiences. Align all programs with business needs. * Directly or with supervision, train CSS agents in both individual and group settings * Assist with creating eLearning training modules * Teach general troubleshooting, product setup including device connections for Retail products * Work with CSS Supervisors and Leads to create and edit training support videos and document creation as needed * Assist with implementing quality standards for all CSS agents * Work with CSS departmental leadership to identify continuous technical training needs * Demonstrate flexibility with training style, adapting techniques for learners with different styles * Track and analyze training effectiveness; adjust programs as needed * Follow up with departmental leadership (supervisors, team leads, mentors) and trainees at specified intervals to track onboarding progress * Conduct QA audits in accordance with department policies, objectives and goals General Responsibilities: * Be aware of the company goals and work to achieve department KPIs * Be available during work hours and keep Outlook calendar updated * When not teaching, utilize relevant Zendesk queues to assist with incoming email requests to keep skills sharp * Submit monthly expense report via Concur * Projects as needed Requirements Education: * Minimum high school diploma or equivalent Experience: * Previous training experience preferred * Proficient in Zendesk, Five9, and Microsoft Teams or other similar ticketing, phone, and collaboration platforms with ability to learn SAP and Microsoft Dynamics CRM * 6 - 12 months' experience in Customer Support maintaining a high level of quality service, meet the KPI requirements Other Requirements: * Working knowledge and experience with Microsoft Office suite with an emphasis on Power Point, Word, and Excel * Excellent written and verbal communication skills * Ability to analyze and solve technical problems Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: * Health & Dental Insurance * Company paid Life Insurance * 401(k) * Paid Time Off benefits * Product discounts * Wellness programs EOE/M/W/Vet/Disability #ZR

Under the direction of the CSS Director, the Customer Technical Support (CTS) Associate Trainer conducts new hire training and continuous education training for the Customer Support Services team. This person is responsible for assisting with all training materials for systems utilized by the department, such as CRM, Zendesk, and other systems or tools as needed. They also assist with training agenda creation, creating/updating SOPs and training videos, conducting quality assurance (QA) initiatives and audits, and assist in supporting Customer training. This is a non-supervisory position. Responsibilities Training: • Contribute to the creation of onboarding schedule for Customer Support new hires • Create, maintain, and execute a comprehensive onboarding and continuing education program that trains new and existing CSS staff on our internal systems (CRM, Online Remedy, Starfruit, Five9, and Zendesk), departmental processes, and call center skills so that agents are equipped to deliver industry-leading customer support and experiences. Align all programs with business needs. • Directly or with supervision, train CSS agents in both individual and group settings • Assist with creating eLearning training modules • Teach general troubleshooting, product setup including device connections for Retail products • Work with CSS Supervisors and Leads to create and edit training support videos and document creation as needed • Assist with implementing quality standards for all CSS agents • Work with CSS departmental leadership to identify continuous technical training needs • Demonstrate flexibility with training style, adapting techniques for learners with different styles • Track and analyze training effectiveness; adjust programs as needed • Follow up with departmental leadership (supervisors, team leads, mentors) and trainees at specified intervals to track onboarding progress • Conduct QA audits in accordance with department policies, objectives and goals General Responsibilities: • Be aware of the company goals and work to achieve department KPIs • Be available during work hours and keep Outlook calendar updated • When not teaching, utilize relevant Zendesk queues to assist with incoming email requests to keep skills sharp • Submit monthly expense report via Concur • Projects as needed Requirements Education: • Minimum high school diploma or equivalent Experience: • Previous training experience preferred • Proficient in Zendesk, Five9, and Microsoft Teams or other similar ticketing, phone, and collaboration platforms with ability to learn SAP and Microsoft Dynamics CRM • 6 - 12 months' experience in Customer Support maintaining a high level of quality service, meet the KPI requirements Other Requirements: • Working knowledge and experience with Microsoft Office suite with an emphasis on Power Point, Word, and Excel • Excellent written and verbal communication skills • Ability to analyze and solve technical problems Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: • Health & Dental Insurance • Company paid Life Insurance • 401(k) • Paid Time Off benefits • Product discounts • Wellness programs EOE/M/W/Vet/Disability #ZR

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. What We Offer: * Comprehensive benefits starting on Day 1 - because your well-being matters * On-demand pay - access a portion of your earned wages before payday * Debt-free education opportunities - earn your degree or certifications with no out-of-pocket costs * Paid training - we'll set you up for success from day one * Career growth and advancement opportunities - build your future here! About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute * You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). * You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. * You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. * You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. * You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. * You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: * High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements * Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic * Current Cardiopulmonary Resuscitation (CPR) and AED certification * Fulfill state requirements (in state of licensure) for basic IV therapy * Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist * Two years in a clinical or hospital setting More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Madison U.S. Hourly Wage Range: $25.00 - $34.38 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Madison Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

The Peer Specialist is a team member who self-identifies with lived experience of mental health and/or substance use challenges. The Peer Specialist is responsible for assisting and empowering peer consumers by identifying a main concern and developing strength-based plans that includes measurable goals and objectives. This individual helps fellow peers cultivate their independence, self-confidence, and self-esteem. The Peer Specialist empowers other people with substance use/mental health symptoms to explore new options, resources, relationships, feelings, attitudes, and rights. The Peer Specialist offers their experience of recovery while working within a multidisciplinary team setting. This position involves working evenings and weekends to ensure that the clinical needs of the program are being met and to enable the program to operate 24 hours a day, seven days a week, 365 days a year. The individual is a mentor, educator, and advocate for consumers. The Peer Specialist reports to the Clinical Team Manager with overall program supervision by the Director. The minimum annual service hours are 676. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Journey Mental Health Center upholds a strong commitment to People, Opportunities, Community, and Access (POCA) that guides our daily operations. We foster a caring community for all individuals to feel a sense of belonging. We prioritize delivering services that are centered around ensuring fairness and inclusivity for all. We are dedicated to demonstrating courage and initiative within our agency and community to actively dismantle structural oppression for all affected communities. Duties/Responsibilities: 1. Work with consumers to engage in mental health/substance use treatment, including building skills around their own mental health/substance use recovery and management of symptoms. 2. Work with consumers to learn healthy coping skills & self-care. 3. Work with consumers to locate community resources such as food pantries, volunteer activities, social outlets. 4. Meet with peer consumers in their own homes, the community, at designated offices and by phone as needed to ensure continued consumer satisfaction and progress towards goals. 5. Assist peer consumer in carrying out treatment/goal plan. 6. Attend weekly supervision and consultation meetings. 7. Maintain appropriate positive, professional interpersonal relationships with staff, peers, consumers, volunteers, and other stakeholders. 8. Attend and participate in trainings as interested and required with supervisor approval. 9. Maintain professional boundaries and abide by all applicable ethical and legal standards, including confidentiality and treatment rights. 10. Support peer consumers in crisis; ensure their safety, assess for risk factors, and consult with other members of the treatment team. Qualifications Education and Experience: Education/Licensure ESSENTIAL Current certification as a Wisconsin Certified Peer Specialist. Person with self-identified lived experience of mental health and/or substance use challenges. Strong commitment to principles of recovery and trauma informed care. Commitment to work toward improving cultural sensitivity and inclusion as demonstrated by valuing diversity, recognizing personal limitations and having the desire to improve. Self-starter who enjoys working independently. Ability to view consumer needs and choices as high priority. Ability to balance multiple job duties and remain organized. Experience that demonstrates strong desire to help others. Knowledge of federal and state laws governing the handling of confidential information. Ability to communicate effectively (both orally and in writing). Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e. transporting consumers). PREFERRED Lived experience with substance abuse and/or using medication assisted treatment. Experience completing professional documentation. Computer skills (internet, email, Word). Knowledge or experience accessing resources, such as housing, recreational activities, medical, etc. Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian). Physical Requirements Requires driving, sitting, standing, light lifting, bending, and reaching, and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc. Working Conditions Shared office in a clinical setting that promotes communication with colleagues. Staff provide part of services in the community, not limited to homes, treatment centers, and participants' place of employment. Staff are expected to travel throughout Dane County and transport participants when appropriate. The regular work week is Monday through Friday with scheduling flexibility to meet staff and program needs. Staff create their own schedule with consumers. Each day will look different based on specific job responsibilities and the participant's needs. Accommodation is available upon request. Population Served JMHC consumers have a wide array of different backgrounds and experiences. Staff is expected to be comfortable working with Individuals with the following. Mental Health & Addiction Diagnosis Current Substance Use Criminal Backgrounds Multi-cultural Identities LGBTQIA+ Identities Varied Levels of Engagement in Services Hiring Process: All potential candidates will need to successfully pass the Background Information Disclosure (BID) for entity employees and contractors. Wisconsin's Caregivers Law requires background, and criminal checks are required by the Department of Health Services and Wis. Stat. 50.065(6)(c) and Wis. Admin Code § DHS 12.05(4) Journey Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. **Key Responsibilities:** + Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. + Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. + Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. + Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. + Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. + Collaborate with the franchise sales team to align territory plans with overall business objectives. **WHO YOU ARE (Qualifications)** + Strong interpersonal and communication skills to effectively engage with shop owners and managers. + Ability to conduct detailed surveys and analyze geographic and business data. + Self-motivated with excellent organizational skills and attention to detail. + Previous experience in franchise development, sales, or territory management is a plus. + Valid driver's license and willingness to travel within assigned territories. + The position requires approximately 90% overnight travel. + Must Live within 30 miles of an Airport + High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 3 floating holidays + 10 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Part-time Description STEP INTO THE BIG LEAGUES Geronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day. be FITNESS be Fitness is about living a happy, healthy life and pursuing the best version of ourselves. We focus on helping our members achieve their fitness goals and fulfilling all of their active lifestyle needs. PERKS OF THE JOB We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return. YOUR ROLE IN CREATING GERONIMOMENTS In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here-use it to build the future, make an impact, and continuously improve the guest experience. As the Welcome Desk Associate, you will be responsible for checking in members and guests upon their arrival to the club, creating a positive first impression and provide the highest level of member service and an inviting reception area. In addition to your general job duties, you will provide exceptional customer service, creating an environment of hospitality and luxury and consistently demonstrating a positive and professional attitude. WHAT YOUR DAY WILL LOOK LIKE Greet and check in members and guests upon arrival to the Club Book appointments and reservations for members Understand and anticipate the needs of our members; be attentive, listen carefully and follow through; provide exceptional customer service Perform opening and/or closing duties, as required Answer and transfer phone calls Provide membership sales team with guest/prospect lead contact information Walk through the facility and greet members, pick up abandoned towels, and keep floor clear of debris MULTIPLE SHIFTS AVAILABLE Day shifts are 8am-12pm, 12pm-4pm, or 8am-4pm Evenings shifts are 4pm-close Weekend shifts are 6:15am-1pm, 8am - 2pm, or 1pm - 5:30pm GHG24 Requirements WHAT IT TAKES TO SUCCEED You are 16 years of age or older You have previous customer service experience You have basic computer knowledge You are punctual and can maintain a positive and professional attitude You are able to deal with unpleasant or angry people with the need to problem solve difficult situations You are able to adapt to a frequently changing environment You are able to stand for long periods of time You are able to use your hands to finger, handle or feel objects, tools or controls, and reach with hands and arms You are able to occasionally lift and/ or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. MANDATORY REQUIREMENT U.S. Work Authorization (required). JOIN A TEAM THAT MAKES AN IMPRESSION At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer. Salary Description $12.00 - $13.00 per hour

PS Seasoning - Our Craft is Flavor A third-generation strong company, we believe that the best recipes are passed down from one generation to the next. From the award-winning food products we make to the customers we serve, our commitment to excellence is the foundation of everything we do. Just like the recipes we create, our team is only successful with a foundation of key ingredients: Customer Focus, Development, Family, Integrity, Teamwork, and Excellence. Since our inception in 1986, we've cultivated a culture of support, togetherness, respect, loyalty, and family values. When you join the PS team, you're part of a family-and part of our recipe for success. Position Summary We are seeking a highly organized, detail-oriented Inventory Support Specialist to join our growing team. This position is perfect for someone who thrives in a fast-paced environment, can work independently, and has a passion for maintaining efficient and accurate inventory operations. If you enjoy solving problems, improving processes, and being part of a close-knit team, we'd love to hear from you! What You'll Do: Perform daily cycle counts and scheduled inventory audits Investigate and reconcile inventory discrepancies Conduct root cause analysis to prevent recurring inventory issues Train and guide team members on best inventory control practices Ensure compliance with GMP, personal hygiene, HACCP, and other quality and safety standards Support inventory-related tasks and projects as assigned Other duties as assigned by manager What We're Looking For: 1-3 years of experience in analyzing inventory and solving for cycle counting discrepancies within a manufacturing or distribution environment Strong math and analytical skills Proficient in Microsoft Office (especially Excel and Word) Comfortable using inventory systems and performing data entry Forklift certification preferred (must be willing to obtain if hired) Ability to occasionally lift up to 50 lbs Excellent communication, organization, and time management skills Self-motivated, detail-oriented, and a strong team player Benefits of Working at PS Seasoning: Competitive Pay Health, Dental, Vision & Life Insurance 401K with Company Match Paid Holidays & Vacation 50% Off Employee Discount Employee Appreciation Events Outdoor Courtyard with Putting Green Delicious Smells PS Seasoning is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. PS Seasoning participates in E-Verify and will verify employment eligibility for all new hires.

Job Description PS Seasoning - Our Craft is Flavor A third-generation strong company, we believe that the best recipes are passed down from one generation to the next. From the award-winning food products we make to the customers we serve, our commitment to excellence is the foundation of everything we do. Just like the recipes we create, our team is only successful with a foundation of key ingredients: Customer Focus, Development, Family, Integrity, Teamwork, and Excellence. Since our inception in 1986, we've cultivated a culture of support, togetherness, respect, loyalty, and family values. When you join the PS team, you're part of a family-and part of our recipe for success. Position Summary We are seeking a highly organized, detail-oriented Inventory Support Specialist to join our growing team. This position is perfect for someone who thrives in a fast-paced environment, can work independently, and has a passion for maintaining efficient and accurate inventory operations. If you enjoy solving problems, improving processes, and being part of a close-knit team, we'd love to hear from you! What You'll Do: Perform daily cycle counts and scheduled inventory audits Investigate and reconcile inventory discrepancies Conduct root cause analysis to prevent recurring inventory issues Train and guide team members on best inventory control practices Ensure compliance with GMP, personal hygiene, HACCP, and other quality and safety standards Support inventory-related tasks and projects as assigned Other duties as assigned by manager What We're Looking For: 1-3 years of experience in analyzing inventory and solving for cycle counting discrepancies within a manufacturing or distribution environment Strong math and analytical skills Proficient in Microsoft Office (especially Excel and Word) Comfortable using inventory systems and performing data entry Forklift certification preferred (must be willing to obtain if hired) Ability to occasionally lift up to 50 lbs Excellent communication, organization, and time management skills Self-motivated, detail-oriented, and a strong team player Benefits of Working at PS Seasoning: Competitive Pay Health, Dental, Vision & Life Insurance 401K with Company Match Paid Holidays & Vacation 50% Off Employee Discount Employee Appreciation Events Outdoor Courtyard with Putting Green Delicious Smells PS Seasoning is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. PS Seasoning participates in E-Verify and will verify employment eligibility for all new hires. 2nd Shift M-F 2pm - 10:30pm 40 hours

Reports To: Store Manager/AMS Manager Supervises: None FLSA Code: Exempt Purpose: Ag Retail and Sprayer Support interacts with application customers and equipment (specifically Commercial Application businesses and farmers) to promote and support John Deere Application equipment with a focus on technology. Ag Retail and Sprayer Support individuals support all stores and share the responsibility of the Ag Retail Call Center. Responsibilities: Performs basic diagnostics and repairs on sprayers, spreaders, and other agriculture application equipment Assists service technicians on repairs to application equipment Assists customers with equipment start-ups as well as complete machine software updates as needed Complete basic Product Improvement Plans (PIPS) such as software updates, nozzle replacements, etc for customers while communicating with service managers on the PIP status Sign up and completes inspections on application equipment Completes work assignments in an efficient, neat, and orderly fashion while maintaining a clean work area Maintains condition of vehicles, inventory, tools, and equipment Follows all safety rules and regulations in performing work assignments Completes all reports and forms required in conjunction with work assignments in a timely fashion Conducts and/or supports customer clinics and technician training Facilitates and supports the sale and installation of Precision Upgrade Kits (PUKs) Supports and increases customer engagement on Operations Center and their total engaged acres Conducts and/or supports the internal sale of John Deere Application equipment and related technology Maintains current knowledge of John Deere equipment and competitive products Job Requirements: Basic knowledge of mechanical, electrical, and hydraulic systems and the ability to use that knowledge in the repair and maintenance of John Deere application equipment Ability to work on their own and within a team Excellent communication and organization skills Ability to use Service Advisor and Microsoft applications Ability to lift at least 75 lbs. repeatedly High School Diploma or equivalent experience required Valid driver's license required with a good driving record Must maintain a good driving record in compliance with company Motor Vehicle Records criteria throughout employment Must have reliable attendance and the ability to work varying shifts, weekends, and holidays Full-Time Benefit Packages: Paid Holidays & Vacation Time Health, Vision, & Dental Insurance Life Insurance 401K Plan with Company Match Routine Performance & Pay Reviews Flexible Spending Account (FSA) Safety Equipment Allowance Company Provided Uniforms All benefits subject to change. Pay Information: The salary pay range for this position is $55,000 to $90,000. This reflects a reasonable estimate of the targeted base salary for this role. Based on factor such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made. In Season Hours : Monday-Friday 7am-5pm , Saturday 7am-12pm (rotation) Off Season/Winter Hours: Monday-Friday 7am-5pm *Off season hours are from November-March. Start and end date to winter hours is dependent on year and subject to change.*

ABC Supply is North America's largest wholesale distributor of exterior and interior building products. ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. ABC Supply is looking for a Customer Support Specialist to join the Beloit Team. We know you're going to love it here! ABC Supply has an outstanding culture, and the employee experience is fantastic! This position is a fast paced, cross-functional support role. The ideal candidate possesses a strong understanding of accounting principles, meticulous attention to detail and the capability to identify and address customer concerns effectively and efficiently. What You'll Do: Responsible for handling routine customer service inquiries via phone, chat, and email Must have excellent written/verbal communication and problem-solving skills, as well as being comfortable with multi-tasking as needed Research and communicate findings of customer payments, short pays and cash application details to the proper department and/or customer Accepts and processes customer payments Offer guidance on processes and troubleshoot common questions on programs and systems used Essential Qualifications: 1-2 years Help Desk or Customer Service experience Excellent Customer Service skills are required Self-Motivated Time Management Skills Detail orientated & thorough Great Organization and Research Skills Experience with accepting large volumes of incoming calls and emails Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.

Job Description Workforce Solutions partners with companies to find the perfect match between top talent and the right role. If you're seeking a new job in the administrative field, submit your resume today! Some job titles you may be seeking could include: Administrative Assistant Receptionist Data Entry Specialist Front Desk Coordinator Department Assistant Office Manager Executive Assistant By joining our talent network, you'll gain access to job openings that match your skills, experience, and career goals. Whether you're looking for a full-time, part-time, remote, hybrid, or onsite position, our team of expert recruiters is dedicated to connecting you with roles that fit your needs. Ready to find your next opportunity? Submit your resume, and let us help you take the next step in your career journey!

CITY OF JANESVILLE DIVERSITY STATEMENT: The residents of Janesville choose this community not just as a place to live but as a place to realize life's opportunities. We strive to sustain a community culture where differences are recognized, understood, and appreciated. As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated. As public servants, we believe everyone has the right to be treated with dignity and respect. To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one's potential. Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of "Wisconsin's Park Place." OBJECTIVE: Under the direct supervision of the Housing Services Director, this position provides varied and complex administrative support of a confidential nature to the Housing Services Division in the Neighborhood and Community Services Department. The Housing Programs Support Clerk applies advanced clerical and customer service skills in support of the efficient operation of the Division. This position also assists with the administration of various programs offered, including, but not limited to, rent assistance, housing rehabilitation, home ownership, and property maintenance. RELATIONSHIPS: Reports to: Housing Services Director. The Housing Programs Support Clerk may also take direction from the Director of Neighborhood and Community Services. Has extensive work contact with the general public, including regular Rent Assistance Program participants and applicants, and rental property owners and managers. Has regular work contact with Department, Division, and Office heads, City employees, vendors, outside governmental agencies, non-profit organizations, and the general public. May have work contact with City appointed officials, Community Development Authority board members, business representatives, community leaders, contractors, and homeowners. Has no regular supervisory duties. ESSENTIAL DUTIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential duties are not necessarily listed in priority order. * Provides general clerical and administrative support duties as requested and directed by supervisor; answers the telephone and receives visitors; provides general NCS-Housing Services Division information; screens and refers callers to appropriate employee or department; accepts complaints, including property maintenance complaints, and refers to appropriate inspector. * Assists in preparing Mortgage Satisfactions and records the documents with the Rock County Register of Deeds Office, as appropriate. * Coordinates loan application process and assists with entering loans in the computerized loan management system; prepares and records loan satisfactions. * Assists in reviewing compliance of current loans, including ongoing verification of household income of loan recipients and tenants in units rehabilitated with program funds, occupancy status, homeowners' insurance status, and payment of property taxes; recalculates monthly loan payments as required. * Provides administrative support to the Community Development Authority (CDA), including distributing agenda materials, posting materials to the City's website, and preparing meeting minutes. * Collects and records Division employees' time worked and attendance and submits in a timely manner to the Finance Office for payroll processing. * Receives, sorts, and distributes incoming Division mail. * Organizes, maintains, and orders office supplies as needed; schedules maintenance for equipment and contacts vendors for merchandise information. * Updates Division information on the City website. * Maintains up-to-date knowledge of local housing resources. * Gathers, interprets and prepares data for studies, reports, and recommendations. * Establishes and maintains accurate program records and administrative files; creates and maintains filing systems for both paper and electronic records and files. * Assists in the development of notices, correspondence, forms, brochures, flyers, manuals, and other informational materials about Division programs and services. * Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices. * Performs other special projects and other job duties as assigned or required during regular and non-business hours. * All employees may be assigned by the City Manager or their designee to perform duties and assume responsibilities that are outside the scope of their work duties when the City Manager has declared a City disaster or the City Emergency Operations Center has been initiated. MINIMUM EDUCATION AND PRIOR EXPERIENCE The requirements listed below are necessary to perform the essential duties of the position. Education and Experience * A High School diploma or equivalent is required. * A minimum of one (1) year of office support, administrative, or professional clerical experience is required. * Access to personal or public transportation for job-related duties. OTHER QUALIFICATIONS The qualifications listed below are preferred, but not required to perform the essential duties of the position. The absence of these qualifications on a candidate's application does not preclude them from consideration. * An associate degree from an accredited college or university is preferred. * Experience is social work or working for a social service agency is desirable. A combination of equivalent experience and/or education as determined by the Human Resources Office may be considered in lieu of minimum requirements. COMPETENCIES For successful performance in this position, the incumbent will need to demonstrate the following knowledge, skills, and abilities. Knowledge: * Thorough knowledge of modern administrative or office support practices and procedures. * General knowledge of records management, report preparation, and filing methods. * Working knowledge of accounting principles and practices. * General knowledge of departmental policies, procedures, rules, and regulations. Skills: * Organizational and time management skills to prioritize duties and accomplish a high volume of work product while adapting to constant changes in priority. * Exceptional oral and written communication skills, paired with a strong customer service background, and effective interpersonal skills. * Collaboration skills to effectively work with others to achieve common goals through communication, teamwork, and problem-solving. * Intermediate level of technical proficiency skills, including computer applications and software such as Microsoft Office and Adobe Acrobat Ability to: * Ability to compose routine correspondence and routine reports in a clear, concise, logical, and effective manner, utilizing proper grammar, spelling, punctuation, sentence structure, and tone. * Ability to perform basic mathematical calculations, including the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and to compute percentages. * Ability to make decisions according to applicable laws, regulations, established procedures, and the directives of the City Manager and City Council. * Ability to learn and apply new technology and software. * Ability to perform work duties and operate within policy guidelines using independent judgment in achieving assigned objectives. * Ability to work under pressure in a fast-paced environment with fluid priorities, frequent interruptions, and multiple, sometime competing, work assignments, with accuracy and attention to detail. * Ability to maintain accurate records, prepare reports, and handle multiple tasks. * Ability to effectively and efficiently schedule and organize workload, manage multiple projects simultaneously, adapt to changing priorities, and to work smoothly and cooperatively on a variety of projects. * Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to supervisor. * Ability to understand and promote equity and fair housing principles. * Ability to comprehend and interpret state statutes and City ordinances. * Ability to maintain files in a filing system and compile, assemble, and distribute information per set procedures. * Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to the supervisor. Behaviors: * Establish and maintain effective working relationships with Rent Assistance Program Rent Assistance Program participants and applicants, rental property owners and managers, Department, Division, and Office heads, City employees, vendors, outside governmental agencies, non-profit organizations, and the general public. * Develops and maintains professional rapport with current, future, and past program participants and landlords. * Exhibit exceptional professionalism, tact, and decorum in all areas of work duties. * Strong ethics base built upon integrity, honesty, initiative, and respect; maintain strict confidentiality. * Interact positively with a diverse group of individuals, and work effectively both as part of a team and independently. * Embrace and actively promote an inclusive and equitable work environment. * Work with the public in a fair and consistent manner, maintaining objectivity and excluding personal bias while performing job duties * Conduct all business and working relationships in an accurate, fair, equitable, and highly ethical manner. * Reliable, timely, and proactive in the completion of duties, meeting deadlines and responding to inquiries. * Work with others in a positive and supportive manner to solve problems, generate ideas, and accomplish division and City goals. EQUIPMENT, INSTRUMENTS, AND MACHINES: Machinery and equipment including personal computer, printer, fax machine, scanner, copier, telephone, cellular phone, 10-key calculator, typewriter, industry- specific software, and other standardized or specialized office equipment. PHYSICAL FACTORS: The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office environment. An individual in this position is frequently involved in sedentary work, which requires sitting for the majority of the time. This position occasionally walks, stands, stoops, kneels, crouches, crawls, and exerts up to 25 pounds of force by lifting, carrying, pushing, pulling, or otherwise moving objects. The employee is frequently required to see/observe, talk/speak and listen/hear; use their hands to finger, handle, feel or operate objects and equipment; repetitive arm, wrist, hand, and eye movements are included. There is frequent twisting, reaching, wrist turning, and grasping. The employee may be required to climb or balance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Hand-eye coordination is necessary to operate computers and various pieces of equipment. The employee is required to use cognitive ability to reason, analyze and verbalize thoughts and ideas. Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks. The employee will spend the majority of the working day inside speaking with other employees or members of the public. The working conditions in the office are comfortable. The noise level is generally quiet to moderately noisy. A regular, Monday - Friday, 20-hour work schedule is required for this position. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position or is responsive to the needs of the City of Janesville. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Janesville, Wisconsin, is an Equal Employment Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Job Description The Technical Support Clerk provides administrative and clerical support across multiple plant functions, including Operations, Quality, and Engineering. This role is responsible for maintaining accurate records, preparing and distributing documentation, assisting with audits, generating reports, and supporting day-to-day plant operations. The position requires strong organizational skills, attention to detail, and the ability to work cross-functionally with multiple teams. Primary Duties and Responsibilities Maintain and update plant documentation, including drawings, specifications, work instructions, SOPs, and quality/operations records. Prepare, organize, and distribute controlled documents to support Operations, Quality, and Engineering activities. Support reporting needs by compiling data from ERP systems (e.g., Epicor) and generating management reports in Excel and other formats. Assist with the PPAP (Production Part Approval Process) submission process by compiling, reviewing, and organizing required documentation. Enter and maintain data for operational and quality metrics (scrap, rework, customer complaints, audit findings, production KPIs, etc.). Provide clerical support for projects and initiatives, including filing, document formatting, and maintaining project logs. Assist with internal and external audits by preparing required records, organizing files, and ensuring documentation accuracy. Support change control activities by ensuring proper documentation are recorded, distributed, and filed. Maintain calibration records, training logs, and compliance-related documents in accordance with ISO and company standards. Coordinate with suppliers, customers, and internal teams to collect, distribute, and track documents and certifications. Assist with customer complaint investigations by gathering information, preparing reports, and supporting corrective action documentation. Generate and distribute routine reports for management review, including performance indicators and project tracking updates. Provide general administrative support such as scheduling meetings, preparing agendas, and taking minutes for plant and departmental meetings. Perform other duties and projects as assigned to support overall plant operations and business goals. Position Requirements High school diploma or equivalent required; Associate degree or technical coursework preferred. 1-3 years of experience in an administrative, clerical, or technical support role; experience in a manufacturing environment preferred. Familiarity with quality systems (ISO 9001, IATF 16949) and document control processes a plus. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational skills with the ability to handle multiple priorities. High level of accuracy, attention to detail, and recordkeeping ability. Effective written and verbal communication skills. Ability to work independently as well as collaboratively with cross-functional teams. Experience with ERP/MRP systems, document control software, or reporting tools (e.g., Minitab, QT9, or equivalent) preferred. Diversity & Inclusion Statement UPG Electrical is an equal opportunity employer committed to a diverse and inclusive workforce.

We're Hiring: Program Support Specialist (PRN/On-Call) Status: Non-Exempt | Reports To: Shift Supervisor Make every shift count. Be the difference. About the Role: At Rock Valley Community Programs, Inc., our Program Support Specialists (PSS) play a vital role in maintaining safety, accountability, and order within our Residential Reentry Program. Supporting up to 125 residents from the Wisconsin Department of Corrections, Federal Bureau of Prisons, and U.S. Probation, PSS team members ensure a secure environment while assisting clients on their journey of reintegration into the community. If you're dependable, integrity-driven, and thrive in a structured environment, we invite you to apply. Key Responsibilities: Security & Supervision Conduct resident counts, facility walkthroughs, and room searches Monitor surveillance systems and GPS tracking Administer UA/BA testing Enforce facility rules and maintain daily logs Supervise visitor check-ins and client sign-ins/outs Respond to crises and execute emergency protocols Medication Oversight Dispense and record medications accurately (training provided) Communication & Reporting Document incidents clearly and professionally Check and respond to shift logs, emails, and phone communications Collaborate with internal staff and external stakeholders Resident Support Facilitate intake processes and client orientations Transport residents as needed using agency vehicles Oversee recreational time, meals, and client accountability Support daily operations through clerical tasks and supply distribution ✅ What We're Looking For: Strong judgment, problem-solving, and communication skills Ability to remain calm in high-pressure situations Working knowledge of computers, or willingness to learn Prior experience in corrections, human services, or security is a plus Valid driver's license and clean driving record Must complete pre-employment physical, TB test, and drug screening (covered by RVCP) Completion of CPR, First Aid, CBRF Fire Safety, and Choking training within 90 days Physical Requirements: Must be able to sit, stand, and walk for extended periods Occasionally lift/move up to 25 pounds Reasonable accommodations available for qualified individuals Why Join Us? Paid training and certifications Meaningful, purpose-driven work Opportunities for growth and advancement Supportive, mission-focused team EEO Statement: Rock Valley Community Programs, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status.

Our Company ResCare Community Living Are you driven to serve and help others in your community? Caregivers and Direct Support Professionals (DSP) are the heart of our company with their compassion, dependability, and care. If you want to make an impact by helping people live their best life, read more below and apply today! Responsibilities Collects and reports management information to ensure continuous evaluation and improvement of operations Works to create a positive work environment and proper deployment of direct care workers Reports safety and maintenance concerns as needed and Addresses and corrects health, safety, and environmental concerns Implements fiscal processes and loss control programs to ensure appropriate allocation of financial resources Completes all required documentation in a timely manner Monitors the budgets and finances of the person (s) served Coaches and mentors support staff and attends and participates in announced meetings Successfully completes all necessary training in a timely manner Other duties as assigned Qualifications Experience in providing services and supports to individuals with intellectual and developmental disabilities, or related disorders preferred Minimum age requirement is 18 years Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company Capable of working responsibly with highly confidential information Must be able to work independently as well as part of a team Must meet all agency requirements for pre-employment as required by Company and/or State regulations High school diploma or General Education Diploma. Exceptions to educational requirements must comply with state law and regulations Valid driver's license from state of residence with a satisfactory driving record as defined by Company's vehicle policy and/or liability insurance carrier (as applicable per program requirements) About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn. Salary Range USD $18.00 - $18.60 / Hour

Primary Duties and Responsibilities • Maintain and update plant documentation, including drawings, specifications, work instructions, SOPs, and quality/operations records. • Prepare, organize, and distribute controlled documents to support Operations, Quality, and Engineering activities. • Support reporting needs by compiling data from ERP systems (e.g., Epicor) and generating management reports in Excel and other formats. • Assist with the PPAP (Production Part Approval Process) submission process by compiling, reviewing, and organizing required documentation. • Enter and maintain data for operational and quality metrics (scrap, rework, customer complaints, audit findings, production KPIs, etc.). • Provide clerical support for projects and initiatives, including filing, document formatting, and maintaining project logs. • Assist with internal and external audits by preparing required records, organizing files, and ensuring documentation accuracy. • Support change control activities by ensuring proper documentation is recorded, distributed, and filed. • Maintain calibration records, training logs, and compliance-related documents in accordance with ISO and company standards. • Coordinate with suppliers, customers, and internal teams to collect, distribute, and track documents and certifications. • Assist with customer complaint investigations by gathering information, preparing reports, and supporting corrective action documentation. • Generate and distribute routine reports for management review, including performance indicators and project tracking updates. • Provide general administrative support such as scheduling meetings, preparing agendas, and taking minutes for plant and departmental meetings. • Perform other duties and projects as assigned to support overall plant operations and business goals. Position Requirements • High school diploma or equivalent required; Associate's degree or technical coursework preferred. • 1-3 years of experience in an administrative, clerical, or technical support role; experience in a manufacturing environment preferred. • Familiarity with quality systems (ISO 9001, IATF 16949) and document control processes a plus. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). • Strong organizational skills with the ability to handle multiple priorities. • High level of accuracy, attention to detail, and recordkeeping ability. • Effective written and verbal communication skills. • Ability to work independently as well as collaboratively with cross-functional teams. • Experience with ERP/MRP systems, document control software, or reporting tools (e.g., Minitab, QT9, or equivalent) preferred.