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Support associate jobs in Manchester, CT

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  • KFC Team Member - Early Pay Access!

    de Foods (KFC

    Support associate job in Old Mystic, CT

    Team Member **We offer early wage access through Tapcheck so you can cash out on your wages before payday!** At KFC, we feed the world. But we do more than fill people up. We fulfill their lives. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So, our jobs are more than a paycheck-they're about being independent, having fun, and making new friends. As a Team Member, you could be the smiling face that greets and serves customers. Or you could be the cook that prepares our world-famous chicken (and tell your friends you know the “secret” - just kiddin'). Whatever job you do, you know what you do matters - to your team and to your customers. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. You like talking - a lot - even to strangers (despite what your Mom told you). This is important because you're not able to text message customers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - working as a team. And you're at least 16 years old. Pay range for this position is $15.00 - $17.25/hr Keep in mind, this is just basic information. You'll find out more after you apply. Independently owned, franchised, or licensed locations may have different requirements.
    $15-17.3 hourly 4d ago
  • Medical Technologist (ASCP) - Opportunity for career advancement in high-tech lab settings. (Hiring Immediately)

    Middlesex Health 4.7company rating

    Support associate job in Essex, CT

    Highlights Department: Laboratory Hours: Per Diem The Medical Technologist (ASCP)- Generalist performs complex analytical procedures within the laboratory using practical and theoretical knowledge of clinical procedures and instrumentation. Phlebotomy is performed by dedicated phlebotomists at all sites. Responsible for generalist duties in hematology, chemistry, urinalysis, blood bank and limited rapid microbiology. Minimum Qualifications: Bachelor's Degree with MT/MLS (ASCP) Generalist certification or Associate's Degree with MLT (ASCP) Generalist certification Preferred Qualifications: Epic Beaker Experience WellSky Blood Bank Experience Familiarity with current instrumentation Benefits of Working at Middlesex Health Laboratory: Our video says it all. Please take a moment to watch. About Middlesex Health The Smarter Choice for your Career! Come join one of Connecticuts Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
    $39k-50k yearly est. 16h ago
  • Support Technician Tier 1

    Springfield College 4.0company rating

    Support associate job in Springfield, MA

    As in all Technology Solutions Center positions, the position should provide the best possible positive customer experiences while applying ITIL practices to every interaction supporting all customers and processes. This position takes on a high level of multi-tasking that includes leadership, project work, and task coordination. This position also manages our Apple device management system JAMF. Responsibilities Review and coordinate Ticket queue: - Review the job ticket queue and assign it to a technician that would best fit the request. When needed, provide the technician with the tools and documentation necessary for the ticket request, and be ready to answer any question the technician may have. You may also need to address some requests directly. - Plan and execute computer deployments according to the manager's approved deployment plan. During deployment, you must understand the end-user computing requirements built accordingly. - Provide troubleshooting and resolution for peripherals, including but not limited to printers, scanners, and projectors. Provided Service to the College Community: - Provided support locally and across all remote campuses or online Springfield College community. - Troubleshoot faculty, staff, and student devices and provide proper diagnostic. When the organization owns the device, the technician must request the part needed to fix the issue. Students, Faculty, and Staff use support platforms for troubleshooting and training. - Provide initial support and troubleshooting for classroom and lab technology, including but not limited to projection, doc cams, smart boards, instruction computers, and wireless. - Help user with password reset. Project and training the staff: - Perform tasks within project initiatives and under the direction of the designated project manager. - Support focus areas as requested by the manager in the interest of better serving customers (i.e., LMS point person). - Cross-train student workers and team members on tech topics (i.e., new hardware troubleshooting procedure) to improve processes and support. Document common issues and describe them in a non-technical language to understand technical and non-technical users. Analysis and Implementation Actions: - Support both Windows and Mac platforms and stay up-to-date on the latest update and features. - Project or Task requirements collection, including end-user requirements, and working with a project planner to define the specifications. - Small project or task implementation requires taking an existing project or task plan and implementing it to completion, including necessary documentation. Coordinate and Support Advance Technical Support: - Meet with faculty per appointment to review classroom technology usage. Get an understanding of their need and report back to your supervisor. - Train users on standard technology usage. Provide necessary resources and feedback. - Monitor and develop group policy and configuration profiles in JAMF for Mac OS and iOS devices, including virus and malware mitigation. Communications: - Work collaboratively with all members of IT to establish best practices and ensure complete solutions. - Communicate with manager regularly and provide status updates as requested. - Inform manager of significant issues including but not limited to parent phone calls, customer complaints, all outages, customer down-time - Identify significant complaints and send to manager. - Follow-through tasks to completion, unless directed otherwise and provide summary as requested by manager. - Communicate information regularly as needed with student workers and train them on new procedures to ensure student workers are sharing accurate information. Documentation: - Identify and request tools to improve job role. - Document and post procedures for repetitive tasks - Prepare for and contribute to team meetings and follow through on take-aways. - Ensure clear understanding of support priority order (ie: Major outages, Classroom outages, student access) - Contribute to the team positively through brainstorming, secondary support, and feedback at team meetings. - Ask questions of manager or teammates to improve knowledge-base and address issues. Research and Professional Development: * - Each day, we see numerous new scenarios in technology that need to be researched and resolved. This research is for improving support experiences and new troubleshooting techniques. You will document this research and share it with your fellow technicians. In some cases, you will research equipment and test them. Provide a review of the equipment, pointing out the pros, cons, and recommendations. In some cases, this review is sent to the vendor. Qualifications * Associate's or vocational/ technical school degree in Computer Science or related field required. * Bachelor's Degree in Computer Science or related field preferred. * Minimum of 1-3 years of experience required. * Intermediate proficiency in Microsoft and google suites. Knowledge, Skills & Abilities The technician will need a high level of computer knowledge and troubleshooting skills. They will also need excellent research and writing skills. You will also be required to work on multiple task simultaneously, mean that time management and organization is vital for this position.
    $68k-81k yearly est. 20d ago
  • QAD / Technical Specialist

    Performance System Development of New York 3.7company rating

    Support associate job in Hartford, CT

    Full-time Description Performance Systems Development (PSD) is seeking a QAD/Technical Specialist to conduct quality assurance on RESNET energy-efficiency ratings for residential buildings throughout the Northeast region. As a(n) QAD/Technical Specialist, you will: · Conduct quality assurance reviews of energy models, rating files, and supporting documentation for residential buildings. · Perform field inspections to verify compliance with RESNET and related program requirements. · Collaborate with HERS Raters, RFIs, and Modelers to resolve discrepancies and provide technical guidance. · Prepare detailed QA reports and maintain required documentation for RESNET, EPA, and DOE programs. · Support development of QA policies and procedures while staying current with industry standards and participating in training events. This position reports to the Sr. Manager of Energy Codes/Provider Services and plays a key role in helping PSD achieve its program goals, meet contract deliverables, and support client and regulatory requirements. About PSD Performance Systems Development is a national leader in building science and energy efficiency. Since our founding 25 years ago, we've grown to over 100 employees who are passionate about delivering creative and effective solutions that drive change in how buildings use energy. We focus on three core areas: 1. High-impact energy efficiency programs that improve building performance. 2. Workforce development and industry training to upskill professionals. 3. Innovative software solutions to manage and analyze energy efficiency data. Our work advances energy policies, supports contractors, and drives sustainability efforts across the industry. What You Bring · Certified RESNET Quality Assurance Designee (QAD)* Or HERS rater with 5-10 years of proven experience. · Proven experience in conducting quality assurance activities in the residential construction sector. · Familiarity with residential single-family and multifamily energy efficiency programs. · Expertise in ENERGY STAR and ZERH programs. · Strong knowledge of energy modeling software and rating protocols. Ekotrope or REM/Rate, familiarity with both is preferred but not required. · Excellent communication and interpersonal skills to collaborate effectively with internal and external clients. · Ability to work independently in a remote setting while maintaining productivity and meeting deadlines. · Willingness to travel approximately 40% within the northeast region. Additional Details Physical Demands: Frequent computer use requires periods of sitting and close audio-visual concentration, along with field-related activities such as driving to multiple locations, moving ladders, carrying and setting up equipment, standing for extended periods, and crawling in attics and crawlspaces. Work Environment: Office work performed in a collaborative environment with a high degree of independence. Travel Requirements: Willingness to travel approximately 40% within the northeast region. Compensation & Benefits Salary: Competitive, commensurate with education, qualifications, and experience. Benefits: Health Insurance, 401K savings plan, Life Insurance, Long-Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, Unlimited Sick Leave, and a Paid Benefit Time program. How to Apply Interested candidates should apply directly. PSD is not accepting applications from recruiters, 3rd party agencies, or outsourcing firms. Learn more about us at ********************* Diversity & Inclusion PSD strives to create a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status or any other status protected by law. Performance Systems Development is an Equal Opportunity Employer Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Salary Description $66,000-$75,000/year
    $66k-75k yearly 59d ago
  • Physician Support Associate | M-F 8a-4:30p

    Radiology Partners 4.3company rating

    Support associate job in Putnam, CT

    Radiology Partners is seeking a Physician Support Associate I (PSA-I) coordinates physician workflows for all Jefferson outpatient sites, supporting all Partner-Hospital physician workflows and performs various administrative tasks related to the efficiency of image reading. Organizes workflows to maximize Radiologist productivity and efficiency. WHO WE ARE AND WHAT WE DO Jefferson Radiology is a Radiology Partners practice, which is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology. WHY RADIOLOGY PARTNERS * Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. * Compensation Reviews, Career Growth Opportunities * Generous PTO Plans and Paid Holidays * Proudly Certified as a Great Place to Work for Five Consecutive Years POSITION DUTIES AND RESPONSIBILITIES * Within a team environment, monitors work lists for exams performed in the Jefferson Radiology enterprise. Assigns STAT and subspecialty exams to appropriate Radiologist for timely reading. Monitors exams in order to assign coverage during lunch breaks for the Radiologist. Anticipates and ensures that when STAT exams are performed in the various Partner-Hospital departments the Radiologist reads the exam in a timely manner. Coordinates and works with all other PSA's to assign subspecialty reads. * Reviews Radiologists' daily work schedule at the beginning of the work day. Communicates and coordinates fluoroscopic exams, injection procedures, STATS and any meeting and conference calls so that it does not interfere with or disrupt the day. Proactively monitors the radiology exams scheduled and pending scheduling while working with the physician scheduling team to ensure appropriate enterprise-wide physician coverage. Works with the hospital scheduling team to schedule pending exams when appropriate physician coverage is already scheduled if appropriate. Consistently updates the Outlook calendar to reflect the current physician coverage and to ensure that there will be appropriate physician skill set on site to perform those procedures. * Ensures the quality assurance (QA) of all exams, including making available the information necessary for the radiologist to interpret the current study. Solicits necessary additional clinical information if needed from clinical staff. Ensures that all patient work sheets, requisitions, and prior exams/studies and reports are loaded into the information system and available, along with the proper clinical information for the Radiologist; locates any missing paperwork. * Triages and coordinates phone calls for the Radiologists. Ensures efficiency and timeliness when responding to outside inquiries. Handles incoming requests/issues in a way that avoids and minimizes interruptions to the Radiologists' workflow. Batch communicates non-urgent tasks and messages for the Radiologist to reduce interruptions during the shift. Places and receives phone calls to referring physicians and staff as necessary. * Maintains knowledge on multiple software applications and provides basic technical assistance to the Radiologists as needed. * Manages the "Out of Service Level Agreement" (SLA) and the "Unread" report. * Schedules and prepares consult reads, and second reads as appropriate. * Participates as a member of the Jefferson Radiology Team. Consistently demonstrates and promotes Jefferson Radiology Values. Acts as an ambassador of Jefferson Radiology to hospital staff, management, physicians and patients. * Ensures a professional attitude and appearance at all times. Consistently demonstrates flexibility and good judgment. Consults with co-workers and supervisor as necessary. * Adheres to all Jefferson Radiology policies and procedures, including Compliance, HIPAA, OSHA, and licensing and accreditation guidelines. Reviews policy and procedure manuals on an annual basis. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE * High School diploma or equivalent and 1+ years of medical office experience, preferably in radiology, required. * Previous experience working directly with physician schedules or facilitating physician flow, preferred. * Other combinations of education and experience will be considered. * Must demonstrate knowledge of medical terminology and radiology specialties. * Must demonstrate ability to handle multiple demands in a calm and efficient manner and to communicate clearly and tactfully. * Must demonstrate a strong customer service orientation and a pleasant, professional manner. * Must demonstrate excellent organization skills and attention to detail, as well as strong computer skills, including Excel. COMPENSATION: The hourly range for this position is $18.00-$21.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates. Based on current government regulations, COVID-19 vaccine and Booster may be mandated, offering medical or religious exemptions upon request. All applicable COVID-19 mandates will be identified and discussed during the interview process. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email ********************** to notify our team.
    $18-21 hourly 28d ago
  • General Support Associate - Operating Room/FT/ 40 hours/evenings

    Bristol Hospital Group 4.6company rating

    Support associate job in Bristol, CT

    Job Details BHI Bristol Hospital Main Campus - Bristol, CT Full Time High School AnyDescription At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. Job Summary: Performs a wide variety of duties within the OR and the Perioperative patient care setting. Activities include cleaning, disinfecting, and sometimes transporting of patients, lab samples, beds and other related material. Responds to customer requests that commensurate with the position. Hours: M - F 3pm - 12 am with rotating on call and holidays Essential Job Functions and Responsibilities: Performs support duties: Cleans and disinfects Operating Rooms as assigned according to established procedures. Empties full soiled linen bags, replaces them with clean bags Makes unoccupied beds. Stocks clean patient linen in patient rooms. Stocks floor with bathroom supplies to established par levels, Ensures that cleaning chemicals and equipment are appropriately stocked for assigned work areas. Cleans and disinfects assigned areas Cleans and disinfects isolation rooms in assigned areas according to established procedures. Cleans and disinfects offices, exam rooms, public and private lavatories, lounges, utility rooms and other assigned areas such as halls, stairways, elevators, floors, furniture, windows and doors according to established procedures. Cleans and disinfects hospital equipment as assigned, according to established procedures. Identifies and completes discharge cleaning and bed/stretcher making in assigned areas according to the hospital's discharge procedure. The employee also completes emergency discharge cleaning and bed making as required. Operates or uses various types of equipment according to established procedure in the completion of floor care and cleaning projects. Equipment includes mops, & vacuums. Removes trash, hazardous materials and medical waste. Empties trash, replaces liner and disinfects waste receptacles including medical waste in assigned areas according to established procedures and delivers to holding area for final disposal by a contracted service. . Cleans hazardous material spills as assigned according to established procedures. Performs safety related duties: Detects and reports defective materials, equipment and items which could present an unsafe condition to the appropriate supervisor. Follows all rules and regulations related to the handling of medical and hazardous waste, including the wearing of proper PPE. Mixes chemicals properly and uses in a manner consistent with manufacturers instructions. Follows all rules and regulations related to Universal Precautions and other rules of safety. Lifts and transports equipment and furniture to various areas of the hospital. Sets up and breaks down furniture from various meetings and delivers and removes various items needed for the meeting such as televisions, VCRs, projectors, easels. Completes prepared forms to report specific tasks accomplished, such as moving equipment. Demonstrates dependability: Employee maintains proper levels of attendance and punctuality. Employee follows verbal and written directions. Seeks direction for and maintains responsibility for own development. Attends mandatory in-service education and maintains standards for competencies annually. Attends all GSA update training and hazardous material training annually and passes the tests associated with such training. Day shift 10a-630p Monday -Friday with on-call weekday;weekend, and holiday responsibility. Qualifications Educational / Minimum Requirements: High School Diploma or GED is desired but not necessary. 1+ years of experience performing housekeeping duties in a medical or clinical setting is preferred State/Federal Mandated Licensure or Certification Requirements: None Bristol Hospital Mandated Educational Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital. Special Requirements: Good interpersonal skills to interact favorably with patients, visitors and co-workers. Ability to work as part of a team. Physical Requirements: May be required to lift up to waist level, on occasion in excess of 50 pounds, with free range of body motion so that tasks which require walking, bending, stooping, kneeling, and twisting can be completed. Prolonged periods of standing and walking for three or more hours at a time are required. Visual acuity corrected to normal. Hearing corrected to normal. Has the ability to verbalize so that the average person can comprehend. Work Environment: Normal patient care environment. Employee is exposed to indoor and some outdoor temperatures, patient fluids and waste, wetness, dirt, odors and chemicals. The employee also needs to be able to move equipment throughout the hospital. Rapid pace and variable environment. Cognitive Requirements: Has the ability to read and comprehend a manufacturer's label. Has the ability to read, comprehend and execute written instructions in English. Has the ability to understand and execute oral instructions. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Bristol Health is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Bristol Health are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other non-merit factor. Bristol Health will not tolerate discrimination or harassment based on any of these characteristics.
    $38k-68k yearly est. 58d ago
  • Sales & Service Support Specialist (Csr Backup)

    Clean Climate HVAC

    Support associate job in Broad Brook, CT

    The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment. Key Responsibilities Sales Support Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan. Follow up with customers on pending quotes and maintain communication through the sales cycle. Track sold jobs and ensure projects are properly created and handed off to operations. Service Management Support Help manage install projects and service jobs in ServiceTitan. Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines. Maintain communication with field technicians to ensure job readiness. Assist in job costing, reporting, and reviewing project progress. CSR Backup Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs. Assist customers with scheduling, billing inquiries, and service updates. Document customer interactions and follow up as necessary. --- Qualifications HVAC, construction, or service industry experience Strong communication and organizational skills. Experience with Service Titan (or similar FSM software) preferred. Ability to multitask and adapt between sales, service, and CSR responsibilities. Customer-first mindset with problem-solving skills. --- Core Competencies Team-oriented with a “jump in where needed” mentality. Strong attention to detail and follow-through. Ability to balance customer service with operational priorities. Comfortable working with both office staff and field technicians. --- Position Benefits Competitive pay with growth opportunities. Cross-training in sales, operations, and customer service. Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator). Health benefits, PTO, and company perks.
    $46k-88k yearly est. 60d+ ago
  • Systems Support Specialist

    The Technology Group 4.0company rating

    Support associate job in Hartford, CT

    The Technology Group, LLC (**************************** a rapidly growing technology consulting firm that sets the standard for excellence in quality, service, and professionalism. Our teams of highly skilled specialist to support mid-sized clients, in the greater Hartford and New Haven services markets. Our clients have a mission critical need for technology. Our specialist manage their own schedule giving them flexibility to have work-life balance. Candidates selected for the position will be given training and have the opportunity to learn and work with a wide range of technologies. If you think that this may be a good fit for you, please review the qualifications listed below. Job Description Key Responsibilities Demonstrates ownership and responsibility for timely completion of all work assignments. Demonstrates strong desktop and user support. Makes progress toward certifications. Proactively manages maintenance visits. Communicates all tasks and information quickly and efficiently with the primary engineer. Works independently and shows initiative. Projects confidence to clients. Stays current on technology. Qualifications Education and Experience Associate degree in Computer Networking from an accredited college or university and/or equivalent years of experience. One to two years minimum experience working in related area in a network environment. Certification requirement: MCTS in Windows 7, Configuration; Comp TIA A+ CompTIA network+ preferred The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy. Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer subsidized parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions. Qualified, interested candidates should send salary history along with cover letter and resume to: Kathie McCarthy, Director of Human Resources, The Technology Group, LLC: [Click Here to Email Your Resumé] Additional Information Travel is limited mostly to Connecticut. The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy. Employees start off with 3 weeks annually! Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer free parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions.
    $54k-78k yearly est. 60d+ ago
  • Software Support Analyst

    Corpay

    Support associate job in Meriden, CT

    Your role What you'll be doing What We Need Corpay is currently looking to hire a Software Support Analyst on a permanent basis within the UK Product Support division. This position falls under our Epyx line of business and is based in our Meriden office. In this role you will encounter a diverse role that will require you to become a business expert in everything within the software application. You will provide advice and expert problem solving to our existing and new customers and be their first point of contact for assistance. You will report into the Head of Product Support and regularly collaborate with other teams within the division. How We Work As a Software Support Analyst you will be expected to work from our Meriden office. Corpay will set you up for success by providing: * Assigned workspace in the designated office * Company-issued equipment * Formal, hands-on training Role Responsibilities * Providing support and resolution for both 1st and 2nd line queries, this will include the escalation and management of software incidents to the product team and software developers. * Providing detailed advice and guidance to customers on product best practises, queries and operational challenges that users may have in the use of the 1link services. * Managing software incidents and tickets, including replicating and documenting the incidents. * Providing support to new releases of software, through the testing of both new products and updates to the existing products * Working with new and existing customers to understand their requirements for the solutions and the best configuration for these requirements. * Supporting the product specialists on day to day duties, including data management and issue management. * Providing virtual and occasional onsite user training and support for both new and existing customers. Qualifications & Skills * Previous experience in supporting software solutions (1st or 2nd line queries). * Any exposure to tools such as JIRA/Slack/SQL studio/Team Foundation Server would be advantageous, but not essential. * Previous experience of system integrations via XML (SOAP) web-services, API's (JSON) or FTP processes, would also be advantageous. * Managing well under pressure. * Detail orientated. * Enjoy the build and support processes for software. * Assertive, team player and multi-tasking ability. Benefits & Perks * 4 X Life insurance * Pension scheme - 5% employer contribution * Private Healthcare * 25 days Holiday (plus Holiday Buy/Sell) * Access to LinkedIn learning * Free rewards and discounts via Gratitudes * Career Progression Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency. #LI-WK1 #LI-Onsite About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
    $53k-77k yearly est. 23d ago
  • Client Support Associate

    CCT 3.7company rating

    Support associate job in New Haven, CT

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $7.00 - $18.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $7-18 hourly Auto-Apply 52d ago
  • Temporary Support Associate

    Tapestry, Inc. 4.7company rating

    Support associate job in Clinton, CT

    SALES SUPPORT: STOCKROOM / PROCESSING / MAINTENANCE CASHIER/STOCKROOM ASSOCIATE Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Sales Support Associate Job Description (cashier/stockroom) The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: BASE PAY RANGE $16.50 TO $17.50 Hourly Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits. Req ID: 120399
    $16.5-17.5 hourly 60d+ ago
  • Peer Support Specialist - Recovery Coach

    Catholic Charities, Archdiocese of Hartford 3.0company rating

    Support associate job in Hartford, CT

    PEER SUPPORT SPECIALIST I Institute for the Hispanic Family The Peer Recovery Support Worker supports integrated health and behavioral health care management for clients involved in a large, cutting-edge integrated behavioral health and primary care initiative at Catholic Charities' Institute for the Hispanic Family in Hartford, CT. Helps consumers with substance abuse and co-occurring disorders recognize that they are not alone and can recover from substance abuse and co-occurring illness. Works with CCBHC integrated care team to ensure that the client's behavioral health and addictions treatment, primary/specialty health and social service needs are met through integrated care. Facilitates warm handoffs of clients to detoxification and inpatient substance abuse/co-occurring treatment programs and their return to CCBHC outpatient care. Facilitates peer recovery groups at the agency and in the community. Connects client with other appropriate peer support and community-based services, as needed. Teams with other staff in co-facilitating psycho-social rehabilitation groups addressing social skills, vocational skills, health and wellness. Administers national evaluation tools as necessary. GENERAL DUTIES AND RESPONSIBILITIES * Helps consumers with mental health, substance abuse and co-occurring disorders recognize that they are not alone and can recover from substance abuse and co-occurring illness. Nurtures client readiness for recovery from co-occurring disorders. * Serves as a resource to clients seeking information. Offers relevant information and materials to consumers as appropriate. Maintains an active interest in helping clients. * Provides advocacy services on behalf of client when appropriate. * Works with CCBHC integrated care team to ensure that the client's behavioral health and addictions treatment, primary/specialty health and social service needs are met through integrated care. * Facilitates warm handoffs to clients to detoxification and inpatient substance abuse/co-occurring treatment programs and their return to CCBHC outpatient care. * Conduct outreach visits to client's home, hospitals/inpatient facilities and to community sites to engage client and provide services. Attempt to follow up with client within 24 hours of hospital/inpatient discharge to reengage him/her in aftercare services. * Facilitates peer recovery groups at the agency and in the community. Connects client with other appropriate peer supports and community-based services, as needed. Attends community meetings with clients, role playing the first meeting, having a debriefing meeting, etc. * Provides client transportation as necessary. * Teams with other staff in co-facilitating psycho-social rehabilitation groups addressing social skills, vocational skills, health and wellness. Administers national evaluation tools as necessary. * Demonstrates respect and nonjudgmental attitudes in all contacts with clients, community professionals and agencies. Embraces and integrates co-occurring philosophy into work with clients. * As clients are being discharged from care, makes assertive linkages to groups and programs specific to the client. * Provides empathic communication and maintains appropriate boundaries; respects the personal and cultural identity of clients. * Demonstrates ability to recognize signs and symptoms that indicate a client may need additional clinical support, and connects client to appropriate resources. * Reports and removes oneself from any real or perceived conflict of interest. * Participates in performance and quality improvement activities as dictated by supervisor. * Participates in ongoing agency supervision, staff meetings, and appropriate training. QUALIFICATIONS * Certification as a peer recovery specialist. * Recovery from mental health and/or substance abuse diagnosis for a minimum period of one year. * Actively participate in leadership role in recovery activities. * Willingness to establish supportive and respectful rapport with people from diverse cultural backgrounds, including but not limited to clientele, clinical staff, administrative staff and team members. * Willingness and ability to work supportively and effectively within a team setting * Initiative to proceed without direct supervision and utilizes training effectively. * Maturity and dependability. * Ability to follow organizational guidelines, policies, and procedures. * Ability to uphold complete consumer confidentiality. * Ability to provide empathic communication and maintain appropriate boundaries. * Proficient in Microsoft environment, notably Word, Excel and Outlook; ability to document services in an Electronic Clinical Record. * Written and oral fluency in Spanish strongly preferred. EMPLOYEE BENEFITS Catholic Charities offers access to a comprehensive array of benefits, including: For Good Health: Medical, Prescription, Dental and Vision insurance For a Secure Future: Life, AD&D and Long-term disability insurance For Retirement: 403(b) Plan, with employer matching contributions for eligible employees For Career Advancement: Training and development opportunities and for Licensed Clinicians ability to apply for the education Loan Forgiveness Program under The National Services Health Corp. For Work Life Balance: Generous paid time off; including vacation and sick time. Employee Assistance Program (EAP) - Free and confidential counseling Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.
    $35k-43k yearly est. 3d ago
  • Metrology, QC & Production Support Technician

    Bausch+Stroebel

    Support associate job in North Branford, CT

    Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer
    $54k-92k yearly est. 60d+ ago
  • System Support Specialist I

    Adelbrook Inc. 3.9company rating

    Support associate job in Cromwell, CT

    The Systems Support Specialist I provides first-level technical support to staff across the agency's programs and administrative sites. This position assists in resolving hardware, software, and network issues, and supports end users with the use of computers, mobile devices, applications, and other information systems. The role ensures that technology resources function reliably, securely, and in alignment with organizational policies and industry standards. The Specialist works collaboratively within the IT team to maintain an efficient and secure technology environment that supports the agency's mission of serving individuals with autism and intellectual/developmental disabilities. WORK SCHEDULE: Adelbrook is a 24/7 operating Agency. Schedules are flexible, may include early mornings, evenings, overnights, weekdays, weekends, holidays, mandated overtime, mandated holds, and on call responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide technical assistance. • Diagnose and resolve issues with computer hardware, software, printers, and peripherals in a timely and professional manner. • Configure and maintain desktops, laptops, tablets, and mobile devices for staff use. • Installs, configures, and maintains Active Directory infrastructure. • Install, update, and troubleshoot software applications and operating systems. • Ensure appropriate licensing and compliance for all software installations. • Assist in maintaining secure network connections and VPN access for remote users. • Perform regular maintenance, updates, and patches on systems and equipment. • Assist with user account management, permissions, and security settings within Active Directory or equivalent systems. • Support setup and configuration of network printers, file shares, and access controls. • Maintain inventory of technology assets, ensuring accurate tracking and documentation. • Assist with IT documentation, including system configurations, maintenance records, and support requests. • Secure all portable and networked devices in accordance with agency IT policies and applicable regulations • Support and collaborate with the Systems Administrator on network tasks and infrastructure maintenance. • Provide basic training and guidance to staff on the use of hardware, software, and collaboration tools • Promote best practices for cybersecurity, data protection, and appropriate technology use. • Secure all portable devices and systems with current encryption software that meet or exceed HIPAA compliant regulations. • Maintain required agency certifications • Communicate technical concepts to non-technical staff clearly and effectively. • Maintain confidentiality and comply with all IT security protocols and agency policies. • Perform all levels of hardware repairs, maintenance, technical assistance, and support a wide range of PC-Based computers. • Stay informed of new technologies, tools, and practices relevant to the agency's IT needs. • Participate in ongoing training and professional development as directed. • Perform other related duties as assigned. SKILLS, KNOWLEDGE, AND ABILITIES: SKILLS: • Strong troubleshooting and problem-solving skills. • Effective communication and interpersonal skills. • Time management and organizational skills. • Ability to manage multiple priorities and respond to urgent requests promptly. KNOWLEDGE: • Operating systems (Windows, mac OS, Chrome OS). • Common productivity software (Microsoft 365, Google Workspace). • Network and hardware fundamentals (routers, switches, printers, cabling). • Information security principles and data protection practices. • Help desk ticketing and asset management systems. ABILITIES: • Work independently and collaboratively as part of a team. • Explain technical issues to users with varying levels of technical ability. • Maintain professionalism and patience in high-pressure situations. • Adhere to confidentiality, security, and compliance standards. • Learn and adapt quickly to new systems and technologies. • Uphold the organization's mission and values in all interactions. EDUCATION, EXPERIENCE AND OTHER QUALIFICATIONS: • Associate's degree in information technology, Computer Science, or related field required; or an equivalent combination of education and experience. • 3- 5 years of experience providing technical support in a networked environment. • Experience in a nonprofit, healthcare, or human services organization preferred. • Knowledge of Microsoft Windows environments, Office 365, and common business applications. • Familiarity with Apple products, mobile device management (MDM), and basic networking concepts desirable. • Professional certifications (A+, Network+, Microsoft, or similar) are preferred but not required. • Valid driver's license and reliable transportation to travel between program locations as needed. WORK ENVIRONMENT AND PHYSICAL DEMANDS: • Work is performed in an administrative building or program office environment • Must be able to lift up to 50 pounds as needed (e.g., supplies, office materials) • Must be able to remain in a stationary position or move about for extended periods of time • May occasionally be exposed to behaviors that require calm intervention or redirection • Exposure to behaviors that may require intervention or safety procedures. • Perform all requirements of physical management techniques (PMT). Equal Employment Opportunity Statement Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. A job description is not meant to be all inclusive of every task and/or responsibility
    $50k-63k yearly est. 30d ago
  • Juvenile Justice Residential Support Specialist

    CHD Careers 3.9company rating

    Support associate job in Springfield, MA

    The Center for Human Development, (CHD) has an immediate need for Juvenile Justice Residential Support Specialists to provide direct care in a short-term residential treatment program for troubled adolescents. The program works closely with the Department of Youth Services (DYS) to ensure that every youth is given a second chance for a better life. Your role as a Juvenile Justice Residential Support Specialist: The Juvenile Justice Residential Support Specialist is primarily responsible for the care and supervision of residents at the CHD- Adolescent Treatment in all facets (including physical, mental, emotional, social and spiritual well-being) of their daily lives. The Residential Support Specialist will supervise and manage the behavior, activities and movement of program residents including in the community during sanctioned events. Additionally, they would monitor and provide recreational activities; will conduct group meetings; and provide counseling and advocacy for residents. Lastly, they will engage in household activities with residents, where needed, such as housekeeping, laundry, etc., and will provide client transport when appropriate. REQUIRMENTS: High School Diploma or Equivalent required Must have a vehicle for work use and current driver's license Ability to complete medication administration training All candidates must complete and pass background record screening process Must be comfortable working in a locked facility Must be able to attend a 3 weeks of DYS basic training academy during the day (8:30am - 5pm) upon hire. Previous experience in a secure setting is preferred. We are looking for staff that can work a second shift schedule from 3pm-11pm with flexibility to work weekends. SUCCESS FACTORS: Ideal candidates with have traits and skills that include, but are not limited to: Patience, caring and compassion toward a difficult and potentially dangerous population High energy. Self-initiating, able to work autonomously. Open, direct interpersonal style with good teamwork and leadership skills. Has no physical condition, which would result in experiencing and significant injury or harm due to the performance of the job. Presents self as a professional Knowledge of adolescent behavioral dynamics The ideal candidate will have a passion for working with people, particularly teenagers. Pay rate is $20.00/hr. along with a benefit package that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few. AT CENTER FOR HUMAN DEVELOPMENT (CHD), Care Finds a way: The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve. CONNECT WITH OUR TEAM TODAY! If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    $20 hourly 60d+ ago
  • In-Home Support Specialist - Part-Time

    The Arc 4.3company rating

    Support associate job in Norwich, CT

    Our In-Home Support Specialists are committed to facilitate, model, and build skills that will lead to the optimal independence of the people we support. Schedule: Mon-Fri 2pm-7pm Sat 10am-1pm Essential Functions: Daily activities such as meal preparation and planning Personal care Facilitating community involvement by accompanying individuals on outings in the community Providing transportation to recreational and community activities Supporting therapeutic and behavioral plans Expectations: Demonstrates a positive work ethic. Can work with limited supervision. Advocates for and protects participants' rights in accordance with Arc policies and procedures. Treats all individuals in an age-appropriate manner, with respect and dignity, and to encourage opportunities that promote choice. Maintains a mature and positive attitude when dealing with program participants, staff, families, the public and outside representatives. Works with a spirit of cooperation with all departments. Carries out all job responsibilities in a professional manner. Attends all agency staff meetings and training sessions. Maintains attendance. Adheres to policies on attendance, days of absence, and illness. Keeps supervisor informed of any significant events or the need to modify any area of the operation/activity. Serves as a positive and appropriate role model for program participants. Provides advocacy for participants based on their personal choice and their individual plan. Develops and maintains positive relationships with participants, their families, and providers. Responds to need of participants, families, and providers in a timely and professional manner. Possesses a valid driver's license, privately owned vehicle, and evidence of insurance. Minimum Qualifications: Prior experience working with people who have developmental and physical disabilities preferred. Must have the ability to mentor and assist people in all areas of life skills including recreation, independence, communication, and health. Valid driver's license required. High School Diploma or GED Applicants must possess basic computer aptitude and be able to speak/write in English. Highlights: Appreciate paid training while you get state certified. Medical, dental, vision, and life insurance Eleven recognized holidays off and paid each year. Earn paid vacation and paid sick leave. We can start you working and earning towards your employment goal. Opportunities for advancement are offered. Helping others is a reward that will stay with you the rest of your life. The Arc Eastern Connecticut is an Equal Opportunity Employer.
    $33k-52k yearly est. Auto-Apply 18d ago
  • Integrated Care Support Specialist

    United Community & Family Services 3.8company rating

    Support associate job in Norwich, CT

    UCFS is hiring! We are looking for a Integrated Care Support Specialist who will partner with clients and their healthcare team to screen, assess, identify and address social determinants of health and health disparities impacting the client's overall health. Duties and Responsibilities: Partners with the client and all care team members to communicate and collaborate toward a comprehensive plan to reduce barriers to accessing consistent health care, Provides initial and on-going tele-phonic and in person support to clients/patients seeking assessment for social determinants of health such as basic needs; legal, medical, housing, transportation, insurance by offering and completing a comprehensive needs assessment. Collaborates with the patient/client and behavior health, primary care, dental and other UCFS services to develop and implement a strength based, patient centered care plan that supports client empowerment and leading to positive health outcomes. Educates, supports, and empowers clients to become a self-sufficient engaged health care consumer while maintaining community and social support. Maintains familiarity with community resources enabling connection to services for clients/patients and collaborate with state and local agencies and other community-based supports. Conducts outreach in the community to targeted groups and individuals to identify and address barriers to accessing and utilization of health and social services. Why UCFS? Be part of a team where you can advance your clinical skills, make vital connections, and become an advocate for your clients and the community. You will have opportunities to cultivate and enhance your clinical skills through individual and group supervision, in-house training, and outside training. Our team is passionate about the services we provide and is committed to making a difference. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. Requirements Minimum of associate degree in human services, social work or related field. Experience working in customer service, problem solving and knowledge of internal and external community resources. Certification as a Community Heather Worker preferred or willingness to obtain this. Proficient with Microsoft Suite, Internet and e-mail Ability to provide a strength-based, client centered approach to the delivery of service. UCFS offers a comprehensive benefits package including: Competitive salaries Generous paid time off including 3 weeks' vacation, 4 floating holidays, paid company holidays and 10 sick days each year Medical, dental and vision insurance 401(k) plan with 6% employer contribution Paid life and disability insurance UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.
    $33k-41k yearly est. 42d ago
  • Per Diem General Support Associate Per Diem

    Bristol Hospital Group 4.6company rating

    Support associate job in Bristol, CT

    Job Details BHI Bristol Hospital Main Campus - Bristol, CT Per Diem None AnyDescription At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. Job Summary: Performs a wide variety of duties within a patient care setting. Activities include cleaning, disinfecting. Responds to customer requests that commensurate with the position. Essential Job Functions and Responsibilities: Performs support duties: Empties full soiled linen bags, replaces with clean bags, and throws full bag of linen down the linen chute. Makes unoccupied beds. Stocks clean patient linen in patient rooms. Stock floor with bathroom supplies and cups to established par levels, also ensures that cleaning chemicals and equipment are appropriately stocked for assigned work area. Cleans and disinfects assigned areas: Cleans and disinfects occupied patient rooms and isolation rooms in assigned areas according to established procedures. Cleans and disinfects offices, exam rooms, public and private lavatories, lounges, utility rooms and other assigned areas such as halls, stairways, elevators, floors, furniture, windows and doors according to established procedures. Cleans and disinfects hospital equipment as assigned, according to established procedures. Identifies and completes discharge cleaning and bed making of patient rooms in assigned areas according to the hospitals discharge procedure. The employee also completes emergency discharge cleaning and bed making as required. Operates or uses various types of equipment according to established procedure in the completion of floor care and cleaning projects. Equipment includes mops, & vacuums. Removes trash, hazardous materials and medical waste: Empties trash, replaces liner and disinfects waste receptacles including medical waste in assigned areas according to established procedures. Collects and removes trash, including medical waste and hazardous materials from assigned areas and delivers to holding area for final disposal by a contracted service. Cleans hazardous material spills as assigned according to established procedures. Performs safety related duties: Detects and reports defective materials, equipment and items which could present an unsafe condition, to the appropriate supervision. Follows all rules and regulations related to the handling of medical and hazardous waste, including the wearing of proper PPE. Mixes chemicals properly and uses in a manner consistent with manufacturers instructions. Follows all rules and regulations related to Universal Precautions and other rules of safety. Transports material: Lifts and transports equipment and furniture to various areas of the hospital. Sets up and breaks down furniture from various meetings and delivers and removes various items needed for the meeting such as televisions, VCRs, projectors, easels. Completes prepared forms to report specific tasks accomplished, such as moving equipment. Demonstrates dependability: Employee maintains proper levels of attendance and punctuality. Employee follows verbal and written directions. Seeks direction for and maintains responsibility for own development: Attends mandatory in-service education and maintains standards for competencies annually. Attends all GSA update training and hazardous material training annually and passes the tests associated with such training. Qualifications Educational / Minimum Requirements: High School Diploma or GED is desired but not necessary. Prior custodial work preferred. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $38k-68k yearly est. 60d+ ago
  • SALES & SERVICE SUPPORT SPECIALIST (CSR BACKUP)

    Clean Climate HVAC

    Support associate job in Broad Brook, CT

    Job DescriptionSalary: competitive The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment. Key Responsibilities Sales Support Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan. Follow up with customers on pending quotes and maintain communication through the sales cycle. Track sold jobs and ensure projects are properly created and handed off to operations. Service Management Support Help manage install projects and service jobs in ServiceTitan. Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines. Maintain communication with field technicians to ensure job readiness. Assist in job costing, reporting, and reviewing project progress. CSR Backup Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs. Assist customers with scheduling, billing inquiries, and service updates. Document customer interactions and follow up as necessary. --- Qualifications HVAC, construction, or service industry experience Strong communication and organizational skills. Experience with Service Titan (or similar FSM software) preferred. Ability to multitask and adapt between sales, service, and CSR responsibilities. Customer-first mindset with problem-solving skills. --- Core Competencies Team-oriented with a jump in where needed mentality. Strong attention to detail and follow-through. Ability to balance customer service with operational priorities. Comfortable working with both office staff and field technicians. --- Position Benefits Competitive pay with growth opportunities. Cross-training in sales, operations, and customer service. Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator). Health benefits, PTO, and company perks.
    $46k-88k yearly est. 14d ago
  • Metrology, QC & Production Support Technician

    Bausch + Stroebel

    Support associate job in North Branford, CT

    Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer
    $54k-92k yearly est. 6h ago

Learn more about support associate jobs

How much does a support associate earn in Manchester, CT?

The average support associate in Manchester, CT earns between $25,000 and $90,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Manchester, CT

$48,000

What are the biggest employers of Support Associates in Manchester, CT?

The biggest employers of Support Associates in Manchester, CT are:
  1. Chico's FAS
  2. Cognizant
  3. Hartford HealthCare
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