Transaction Support Specialist
Support Associate Job 22 miles from Markham
Real Estate
Over the last decade, Baird & Warner was named a Chicago Tribune Top Workplace ten times in a row. But we didn’t get there by accident — behind every great company is a culture created by the professionals who work there. Throughout our rich history, one thing has remained true: we believe that when you give people the support they need, amazing things can happen. That’s why at Baird & Warner we empower you to be independent, to grow in your career, to do the right thing by your colleagues and your community, and to have a true work/life balance. We truly care about making our team feel part of something bigger by sharing a single purpose — making it easier for homebuyers and sellers to realize their real estate dreams.
Job Summary
We are looking for a Transaction Support Specialist to join our team.
This role will provide information management support to our brokers by ensuring all data needed for the accurate and timely processing of a contract is achieved. We are looking for individuals who work with a high level of accuracy, extremely detail oriented and organized.
This position will requires a local candidate with 3 days of on-site working at our Downers Grove office (724 Ogden Avenue, Downers Grove IL 60515).
Essential Duties and Responsibilities include, but are not limited to:
Ensures all data action steps are completed and entered into our systems with accuracy from executed contract through closing.
Work directly with brokers to obtain missing information - escalates to in-office staff or managing brokers when necessary.
Rapidly escalates any concerns to the agent.
Requirements and Skills:
Experience working in and supporting a real estate brokerage
Prior experience with Baird & Warner preferred but not required
Highly organized
Detailed and possesses a commitment to accuracy following policies and processes
Prior experience with DotLoop and MLS preferred but not required
Proven ability to rapidly learn new businesses system
World class customer service skills
A track record of following through on commitments
Excellent planning and time management skills
Excellent verbal and written communication skills
Benefits
Medical, dental, PTO, VTO
Enrollment Technology Specialist
Support Associate Job 41 miles from Markham
Job DescriptionDescription:
The Enrollment Technology Specialist will work closely with our Account Management team to deliver enrollment technology to our customers in an accurate and timely fashion.
Duties/Responsibilities:
Gain knowledge of insurance products including but not limited to dental, life, disability, vision, accident, critical illness, and medical.
Serve as a technical resource for Account Management and Sales
Develop relationships with our local teams
Provide prompt, efficient, high-quality service to our broker partners and clients.
Responsible for obtaining discrepancies from carriers and be able to fix/adjust discrepancies based on structure.
Identify trends with carriers and/or plan builds and follow through on updated educational pieces.
Requirements:
Required Skills/Abilities:
Must be able to work in a fast-paced environment.
Must have the ability to learn quickly.
The candidate has a sense of urgency and takes pride in their work.
Must be comfortable in a team environment.
Must have the ability to troubleshoot and articulate solutions to issues.
At least one year of professional work experience.
Employee Benefit industry experience is not required but preferred.
Self-motivated and goal oriented.
Strong organizational, time management and follow-through skills.
Highly proficient in the basics of Microsoft Excel (expert preferred, but not required).
Excellent communication skills both written and verbal.
Undergraduate degree (Preferred, but not required).
Desire to continually learn new products and services.
Experience preferably in Employee Navigator or BSwift.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Junior Client Support Associate
Support Associate Job 27 miles from Markham
Job Description
Are you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support? We're seeking a dedicated Junior Client Support Associate to join our expanding team and become a vital part of our customer service and client support department.
As the Junior Client Support Associate, you'll have the opportunity to meet and greet our valued clients, represent our organization, deliver exceptional client experiences, and ensure their satisfaction. If you have excellent communication skills, a knack for problem-solving, and a desire to excel in a team-oriented environment, we want to hear from you. Join us as a goodwill ambassador for our major clients and help us provide exceptional service.
Junior Client Support Associate Responsibilities:
Interact with clients on a daily basis to provide product and service recommendations, answer questions, resolve concerns, and process requests
Provide exceptional client support by establishing genuine rapport and guiding them through available products and services with the utmost level of professionalism, honesty and transparency
Maintain a comprehensive working knowledge of products and services to effectively address a client’s inquiries and questions
Identify potential client issues and provide quality solutions to resolve the task at hand in an efficient and timely manner
Maintain detailed records of conversations, complaints, and interactions using our CRM software
Collaborate with fellow team members across the customer service, sales and client support team to ensure a seamless client experience
Knowledge, Skills, and Abilities:
You will be the face of our organization, so providing exceptional client service is paramount to the success and growth of our firm.
Effective communication skills are essential for assisting clients and resolving their inquiries.
Your friendly and outgoing nature will help create positive interactions with clients.
You'll collaborate with colleagues to provide comprehensive client support.
Ensuring accuracy and attention to detail in all client interactions is crucial.
Ability to take direction and work in a collaborative, team-oriented environment
Education and Experience:
High School Diploma: Minimum educational requirement.
Previous experience in customer-facing roles such as in the restaurant, retail, or service industries is highly preferred
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CUSTOMER SUPPORT ASSOCIATE
Support Associate Job 20 miles from Markham
Job Description
Orbus® specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics, and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide its distribution network with an unrivaled spectrum of supply, support, and service. Orbus has facilities in the suburbs of Chicago as well as Las Vegas and is part of the Orbus Visual Communications® Group of brands.
Orbus Visual Communications® Group is committed to the highest level of quality which is illustrated by our many awards, accolated and certificates. We are the leading innovator of impactful visual solutions with facilities located across North America.
Headquartered in Woodridge, IL, we are a visual communication disrupter providing products and services to help speak a company’s brand and vision!
We are looking for a
Customer Support Associate
with fantastic communication, interpersonal, and organizational skills. Our company provides the opportunity to thrive in a creative dynamic environment with plenty of room for growth! Are you looking to get your career off the ground and running? Orbus gives you the chance to succeed and work with likeminded individuals. If you enjoy an innovative forward-thinking environment, this is for you!
Starting pay is $18.00/hr. with potential for $20.00 after 90 days
Schedule: 8:00 am - 4:30 pm
Work Setting: In office
Customer Support Associate responsibilities include but not limited to:
Communicating with Customers via Phone, Email and Live Chat to answer their questions
Order processing and management, checking product inventory, and working with other departments to ensure customer expectations are being met.
Supporting post sale needs, such as warranty claims and returns
Qualified candidates should have the following:
At minimum, Associate degree (A.A.) or one year related experience
Proficiency in Microsoft Office
Ability to Type, 40 words per minute
Qualities that make a successful Associate:
Organized and detail oriented
Manages time effectively
Can multitask and work in a fast-paced environment
Team player attitude
Excellent Verbal and Written Communication Skills
The next step after submitting your resume, and requirement in the process, is to complete a Culture Index survey which will take less than 7 minutes. Simply copy and paste the following link into your browser, press enter and click on the
Customer Support Associate
job:
****************************************
We are an aggressively growing company looking for candidates seeking long-term employment that will mature and develop with our business and who want to be rewarded for their positive contribution.
We offer great benefits, including medical, dental, vision, and life insurance, a company-matched 401(k), paid-time-off and more!
About Orbus Visual Communications:Orbus Visual Communications® is a market-leading group of brands in the United States and Canada that specialize in the manufacture and production of portable, modular, and custom displays used in events, exhibits, retail, and workplace interiors.
Brands within the group include The Exhibitors’ Handbook®, Promo HandbookTM, Nimlok®, Nimlok Canada, Fabric Images®, SEG Systems & Services®, Ultima® Displays Canada, and SignPro Systems®.
Orbus’ supply and manufacturing operations reside in Chicago, Las Vegas, Charlotte, and Toronto. For more information, visit **************
Make sure to visit our Career Center for a full list of employment opportunities: **************************************
Client Support Associate
Support Associate Job 38 miles from Markham
Job DescriptionBenefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply!
What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
After Market Product Support
Support Associate Job 23 miles from Markham
The After-Market Product Support offer product solutions to our current and prospective customers. The After-Market Product Support calls on customers in an assigned area that are currently not purchasing from TransChicago and offer solutions to secure their business. The After-Market Product Support calls on current customers and completes a wallet share analysis to uncover products TransChicago offers to increase products sold to customer.
Essential Functions & Responsibilities:
Grow wallet-share with existing customers through all product offerings.
Continuous communication with customers about Parts and Service specials.
Aggressively seek out new customers.
Communicate to customer base when new products are introduced.
Continue growing working knowledge of products, services, and costs.
Assisting in the collection of past due accounts, when requested.
Communicate with inside staff as to any feedback from customer.
Keep training current.
Education and/or required experience:
High school diploma or general education degree (GED).
Valid driver’s license
1 Year B2B Sales experience
Excellent written and verbal communication
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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Store Support Specialist - Chicago
Support Associate Job 17 miles from Markham
Job Description
TITLE: Store Support Specialist - Chicago
REPORTS TO: Chicago Store Manager
ABOUT US: Blu Dot (**************** an award-winning designer and maker of modern home furnishings, is currently searching for a Store Support Specialist to join our dynamic and values-driven company.
Company Purpose
Inspire a more creative way of living through good design that's good to everyone.
Core Values
- Good design is good. Good design should be reflected in everything we do.
- Keep it simple. Strive for economy in all that you do.
- Everyone is invited to our party. Treat every individual with respect & dignity.
- Our glass is half full. Focus on the positive.
- Be humble. We take nothing for granted.
- Turn it up to 11. Determine what is expected and do a little more.
- Stay curious. Try, learn, improve, repeat.
ABOUT THE ROLE: To create a compelling shopping and purchasing experience for Blu Dot customers through exceptional service, excellence in merchandise presentation, and cultivation of an all-inclusive, high energy store environment. Advance Blu Dot's reputation as an American design studio in the Chicago market.
WHO YOU ARE: Are you a strong and effective communicator with 1-2 years of retail or customer service experience? Do you rearrange furniture for sport? Harbor a unique collection? Love shelter magazines, strange buildings, or flea markets? Do you aspire to striking the perfect balance of highbrow and lowbrow? Do you know the hustle? Have you mastered the art and courage of the sales call? Can you turn a frown upside down and keep your cool when the universe conspires against you?
WHAT YOU WILL DO:
Represent and expand the customer's connection to the Blu Dot brand through a personable and professional demeanor
Use product information and design knowledge to demonstrate merchandise features and benefits
Suggest additional items based on an assessment of a customer's needs
Assist with the sales process and ensure a seamless transition as needed.
Create quotes and place orders as needed
Assist in prospecting new customers to help grow brand awareness in the market
Execute and maintain visual merchandising standards of the store.
Assist in seasonal floor changes including light furniture assembly and some lifting.
Utilize store supply of sales & marketing materials and distribute effectively to customers
Maintain an accurate customer email database for communicating sales, events, and promotions
Assist with market-specific events
Assist the Store Manager in maintaining accurate inventory levels and performing reoccurring cycle counts
Availability to work weekends is required
*Everyone's welcome to our party! Blu Dot always welcomes candidates with unique and diverse backgrounds. Blu Dot is a member of E-Verify. Applicants must be currently authorized to work in the United States.
For California job applicants, our privacy notice can be found here
Job Posted by ApplicantPro
API Support Specialist
Support Associate Job 17 miles from Markham
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
About INTERACTIVE BROKERS!
This is a hybrid role (three days in the office/two days remote).
Interactive Brokers Group has been consistently at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983. We pride ourselves on being primarily a technology company and challenging the status quo. We push boundaries to offer our clients the best trading platform with the most sophisticated features at the lowest cost. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. Interactive Brokers is regularly recognized as a leader in the financial services industry.
About your team:
We seek a motivated individual to join our Institutional Services groups. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.
The successful candidate will be motivated, have strong initiative, and be analytical and methodical. We offer you a position that will both challenge and reward you. We look forward to reviewing your online application.
What will be your responsibilities within IBKR:
Assisting clients in developing and troubleshooting their applications, which connect through our various APIs, whether for algorithmic trading or other purposes. As a specialist, this will primarily be written support.
Assisting clients in integrating API applications with third-party software (such as charting software).
Assisting third-party institutions in integrating their applications to IBKR.
Building and maintaining a client resource library, including program snippets, documentation, and consultancy resources.
Creating various test and demonstration programs that utilize the IB API so that clients can use them as samples for their own development needs.
In-house development assistance.
Assisting in developing custom tools for internal users, including other teams in Client Service.
Which skills are required:
Bachelor or advanced degree in Computer Science or related field.
2+ years of coursework and/or work experience programming in Java and Python.
Some knowledge in C# and C++ as well
To be successful in this position, you will have the following:
Understanding of Trading terminology and experience with algorithmic trading
Understanding of Linux Terminal, Windows command line tools, and ability to work in various Operating Systems like Windows and Mac OS
Working knowledge of Git workflow
A deep understanding of REST API architecture
Strong written communication skills to accommodate client inquiries directed via email or online chat
Fast learner, proactive and helpful
Strong verbal and written communication skills in English, any European language being an advantage
Company Benefits & Perks
Competitive salary, annual performance-based bonus and stock grant
Retirement plan 401(k) with a competitive company match
Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium.
Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
Paid time off and a generous parental leave policy
Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack
Corporate events, including team outings, dinners, volunteer activities and company sports teams
Education reimbursement and learning opportunities
Modern offices with multi-monitor setups
Field Support Specialist
Support Associate Job 21 miles from Markham
Job Description
I am looking for the right person to fill the position of field support specialist. Our clients are retired executives, and busy professionals who need an extra set of dependable, experienced, kind, and compassionate hands to care for their aging loved ones in the comfort of their home. Our mission is to allow every older adult to live the fullest life possible wherever they call home, through the delivery of a high-standard, and reliable wellness program that promotes independence and dignity, reduces care costs, and relieves the stress associated with family caregiving.
REQUIRED Duties: It’s a full-time or part-time position with good pay and awesome benefits.
HERE IS THE TYPE OF PERSON WE ARE LOOKING FOR:
***** Someone genuinely interested in making older people laugh and enjoy their day
*****Someone self-motivated, detailed-oriented, and a great solution creator
*****Someone who can motivate an older person to get up, get excited, and get going for the day
*****Someone interested in geriatric nutrition and functional fitness
**** Someone who loves providing good and quality care
**** Someone who wants to get into management and help supervise other caregivers
**** Someone with kind words that can give great customer service.
**** Someone who can pass an alcohol and 10-panel drug screen at any time
****Someone who has a reliable & safe way to get to and from work
****Someone with a flexible schedule with the ability to be on-call one week every 4-6 weeks.
IT Support Desk Supervisor
Support Associate Job 17 miles from Markham
Job Description
We have an immediate opportunity for an experienced and talented IT Support Desk Supervisor for our innovative IT Department!
The IT Service Desk Supervisor will direct and prioritize the workflow and resources of the IT Infrastructure Technicians staff. They will coordinate work schedules, training, manage reviews and performance improvement plans. They should also be able to perform all functions of the Sr. IT Technician role to perform PC Support, basic systems administration, network security, user account management, wireless network management and documentation. Provide IT-related information and guidance to all users throughout the Organization. Will be an escalation point of critical or hard to solve trouble tickets relating to technical difficulties with hardware and software. The IT Service Desk Supervisor will assist and oversee procurement, inventory and maintenance of all PC equipment, peripherals, including MFD devices, and communication equipment.
DUTIES & RESPONSIBILITIES:
Responsible for leading and delegating tasks to the Support Team staff members
Generate Sr. Level reports
Provide technical advice to project teams, troubleshooting application performance, and issuing computers, laptops, and company phones to staff members
Hiring and training service desk technicians, managing staff and vendors, and delegating tasks to team members based on their strengths
Oversee service desk operations, managing budgets, defining processes, selecting tools, and ensuring uninterrupted business operations
Provide written and oral communications, making recommendations for improving documentation, and meeting with superiors to discuss departmental performance and identify areas for improvement
Evaluate the performance of technicians, monitoring network, server, and application performance, and analyzing metrics like first-call resolution rate, average resolution time, and customer satisfaction scores
Oversee the development, implementation, and administration of service desk staff training procedures and policies
Ensure that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved
Ensure compliance with security procedures for data handling
Ability to troubleshoot all desktop/laptop/network/phone issues.
Maintain an inventory of hardware and software.
Understand the corporate network including servers and workstations.
Monitoring end user computers for hardware/software performance issues.
Plan and coordinate upgrades, patches and new corporate technologies.
Monitor completion and completeness of OneDrive backups.
Install and maintain Multifunction printers
Serve as in-house Microsoft software resource for Microsoft operating systems and O365 applications, including PowerPoint, Outlook, Word, and Excel
Planning for disaster recovery
Implement ITSM tools and ITIL best practices
Knowledge, Skills & Abilities:
Service desk managers need excellent leadership skills, strong emotional intelligence, interpersonal skills, and must be adept at handling conflict.
Technical Skills:
Bachelor's Degree and/or Certifications and 5+ years of experience preferred.
Experience leading and mentoring Service Desk team members
Experience managing training courses and their completion
Advanced technical expertise of IT Service Desk experience required, Zendesk preferred
Leadership training or experience is desired
Ability to resolve 2nd-3rd tier support issues
Ability to communicate with all levels of company staff
Desktop deployment and support skills for Windows 10/11 desktops/laptops
Familiarity with network and endpoint monitoring software
Familiarity with backup and recovery tools
Familiarity with firewalls, wireless access points and managed switches
Phone system and cabling experience
Printer management and troubleshooting skills
Experience with setting up Microsoft based systems, support mechanisms, and architectures
Server support skills for Windows Server 2012, 2019+
Solid network analysis and troubleshooting skills
Exchange Server/Microsoft 365 integration and Azure management
COMPTIA A+ Certification or Microsoft Technology Associate (MTA) are strongly preferred.
Non-Technical Skills:
Solid written and verbal communication skills
Ability to communicate status of tasks and changes (daily, progresses, and milestones)
Ability to prioritize tasks and manage overall workload
Must be comfortable working in a small, fast moving environment and willing to step up and take responsibility for their deliverables
Job Posted by ApplicantPro
Client Support Specialist
Support Associate Job 17 miles from Markham
Job DescriptionCompany: Advyzon Role: Client Support Specialist -Financial Services Type: Direct hire, Full-Time Shift hours: Mon-Fri, 8a-5p Advyzon was recently named to the "Best Places to Work in Fintech" list. Advyzon was founded in 2012 with the purpose of building an intuitive all-in-one technology for advisory firms. Based in Chicago, Illinois, we are a dedicated team of entrepreneurs with decades of experience implementing, servicing, and developing financial technology for financial advisors. With a continuous focus on product innovation and providing superior service to the firms we partner with, we strive to be the best value in advisor technology.
Position Summary:
We’re seeking a Client Support Specialist to join our team! You will be responsible for providing world class front-line product support to both new and existing users. Candidates must have strong communication skills with a passion for client service. This individual will also work closely with the Client Success and Subject Matter Expert teams to ensure all questions and concerns are addressed and resolved in a timely manner.
Primary Responsibilities:
• Provide expert day-to-day servicing to users on the product.
• Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success within our customer user base.
• Contribute to service-improvement initiatives.
• Provide feedback to the software development team for product enhancements.
Skills/Qualifications:
• Two or more years of experience in Financial Services preferred.
• Understanding of investment management and/or financial services in order to anticipate the context of user’s needs.
• Aptitude and willingness to gain complete knowledge of software capabilities in order to provide excellent service to platform users.
• Able to perform at a high level in a fast-paced work environment.
• Strong customer support focus and the ability to exercise sound professional judgement while working with both external users and internal teams.
• Must be organized with a keen attention to detail.
• Ability to communicate complex concepts to users in a concise and easy to understand manner.
• Proficient skills in Microsoft Excel.
BENEFITS SUMMARY:
• Healthcare coverage starting at $0 out of pocket for individuals
• HSA with annual company contribution ($200/individual, $350/family)
• Vision and Dental offered
• Deep discounts on supplemental plans (LTD, Critical illness, Hospital stay and Accident)
• $50K life and AD&D coverage at no charge
• 401K with 100% match for first 3% and 50% match for the next 2% contributed (up to a 5% match)
• Unlimited PTO policy
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Help Desk Associate
Support Associate Job 34 miles from Markham
Job DescriptionDescription:
The Help Desk Associate is the first level of response and support for our
is responsible for answering, collaborating commenting,
troubleshooting, and providing resolution to first level information technology, facilities
inquiries, and support tickets.
General Purpose: To provide our customers with total satisfaction. To serve our community
through volunteerism and produce a return on assets which will assure the future prosperity of
our employees and our company. To be an ambassador of our “Living Brand” by building
relationships with our customers.
Role Qualifications:
Associate Degree in Computer Science, Facilities Management or the equivalent combination of experience and education.
Dependable transportation
Able to travel daily between required Family Express locations or other non-Family Express locations when necessary
Position Responsibilities:
Prompt response to requests for support and assistance
Diagnose and resolve information technology hardware and software issues
Diagnose and resolve facilities’ assets and equipment issues
Research questions using available information resources
Advise user on appropriate action
Follow standard help desk procedures
Log all help desk interactions
Administer help desk software
Redirect problems to appropriate resource
Identify and escalate situations requiring urgent attention
Able to identify and organize tickets according to priority
Track and route problems and requests and document resolutions
Prepare activity reports
Stay current with system information, changes and updates
Builds Relationships
Promotes Living Brand
Serves as Product Brand Advocate
Adheres to company approved accounting procedures
Promotes and is an advocate for “Safety”
Promotes Company mission statement
Fosters Company Culture
Seeks, promotes, and implements “Best Practices”
Requirements:
Essential Skills and Experience:
Strong conviction to assist others
Customer service oriented
Strong stress tolerance
Situational awareness
Strong analytical and reasoning skills
Ability to work independently
Ability to ensure issues are resolved the first time
Time management and the ability to organize and manage multiple priorities with sense of urgency
Excellent interpersonal and highly effective communication skills
High performance team building and strong team player
Commitment to company mission and values
Intermediate mathematical skills
Constructively deals with conflict
Adaptability, flexibility and receptive to change
Effective decision making based on sound judgment and reasoning
Knowledgeable and proficient on Microsoft Office products and software
Nonessential Skills and Experience:
Associates Degree in Computer Science, Facilities Management or the equivalent combination of experience and education
Previous retail experience. Preferably convenience stores
Reporting To This Position: No direct reports
Physical demands and work environment:
Physical Demands: While performing the duties of this job, the associate is required to stand for prolong periods; work longer than eight (8) hour shifts, reach climb, balance, stoop, kneel, crouch; talk or hear; smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for a minimum of 30 minute intervals. Exposure to dirt, dust and cleaning solvents.
Game Support / Guest Experience Team
Support Associate Job 20 miles from Markham
Job Description
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment.
Now Hiring:
Game Ambassadors (In Venue Support)
We're looking for dedicated Hospitality Team Members to create a great experience for our guests. We'd like for you to have previous experience in the restaurant industry, but we'll also train you to reach your goals.
You will be responsible for greeting guests with a WIDE-OPEN WELCOME, guiding the guest safely into and throughout the venue, checking in reservations, seating guests within the venue to dine, and guiding the guest through the fun and excitement of the Puttshack game.
What's in it for you:
Paid Time Off & Health Insurance
GREAT growth opportunities
50% Off Meals & Free Mini Golf
Parental Leave & Paid Volunteer Hours
Earned paid sick time in accordance with applicable municipal and/or state laws.
The Puttshack experience is really all about having fun – and doing something fun - together.
Our Purpose - To bring everyone in to play.
Our Vision - To be the universal answer to the question ‘Where should we get together?’
Our Mission - To create lasting memories for people of all generations through a shared, world-class entertainment experience.
Our Values:
Bring your 'A' game - We strive for excellence in everything we do.
Lead the Way - Our associates embrace and are inspired by change.
Own the Fun - We revel in our guests’ enjoyment.
Care Deeply - We take great care of our guests, our associates and the communities we call home.
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.
In order to be hired at Puttshack you must be at least 18 years old, or older. For some roles, you must be at least 21 years old.
Client Support Specialist
Support Associate Job 46 miles from Markham
Description:
Job Title: Client Support Specialist
The client support specialist will work directly with the client manager(s) and support the team on stop light items, reporting, projects and some emails. The CS will monitor and handle daily assigned tasks. This team is to collaborate with the client manager/managers on trends and issues as well as progress. The team is trained to handle multiple key client tasks and serve as back-up support for the client services area.
Essential Duties and Responsibilities:
All duties and responsibilities are to be completed within the required period as outlined by the department manager and work standards.
Job Duties:
Stop Light Handling
Manage specific client emails for status requests and updates within required periods.
Work through the daily exception list from the client/Firm
Process correspondence and media from the client.
Requires effective interaction with employees of various departments, sub-departments, members of management, and client contacts.
Escalates trending issues
Back-up to client manager
Daily EOD outlining accomplishments, issues, and any call-outs.
Education and Experience:
1-2 years’ experience in an administrative position in a legal, banking or business field.
Must be well versed in Excel.
OTHER:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
Requirements:
Supported Employment Program Specialist
Support Associate Job 17 miles from Markham
Job Description
Essential Duties and Responsibilities: Assist people with Intellectual / Developmental Disabilities with a small caseload obtain and retain jobs in the community. The Supported Employment Program Specialist conducts effective communication with Vocational Rehabilitation Counselors and ensures that case management is up to date with Department of Rehabilitation Services standards to ensure auditing meets their standards. Documents participant progress and activity through case notes, job coaching reports, staffing, and progress reports. The Supported Employment Program Specialist ensures intakes and follow-ups within the Youth Employment Programs. Assist in furthering Career Development for people with Intellectual and Developmental Disabilities. Completes other duties as assigned to meet agency needs.
Reporting Relationships: N/A
Reports to: Supportive Employment Coordinator
Supervises (Position Titles): None
Principal Duties/Responsibilities:
Utilizes assessments and other applicable documents to learn about the participant’s strengths, interests, and support needs.
Collaborates with Potential employers to maintain a relationship regarding the participant’s employment status.
Collaborates with Community Day Services/Residential staff to identify consumers who may be interested in exploring community employment and assists with intake and assessments.
Provides job coaching support to participants working as needed to ensure they are learning their job duties and completing them as required to maintain employment.
Ensures that services are provided as required by the DRS Vocational Rehabilitation Employment Services Manual or the DDD Supported Employment Program.
Hold a Maximum of 12 clients in a case load for SEP.
Collaborates with grant youth provider to ensure all required documentation and information is provided.
Build an ongoing relationship with program providers and ensure that that any feedback and/or concerns are addressed appropriately.
Provide intakes for Programs such SEP and youth provider programs.
Qualifications:
Bachelor’s degree in psychology, sociology, social work, or social services is required.
1-year of DSP experience
1-year of Case Management Experience
1-year of Supportive Employment experience
Knowledge, Skills, and Abilities:
Ability to work independently and to carry out assignments to completion within parameters of instructions and standard accepted practices.
Excellent verbal and written communication skills.
Ability to effectively work with internal staff and external customers.
Organizational and time management skills.
Knowledge of working with individuals with disabilities.
Computer skills (MS Office- Word and Excel)
Mental/Physical Demands: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to read and interpret documents such as instructional manuals, operating instructions, books, catalogues and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively after groups or employees of organizations. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Environmental Conditions: The noise level in the work environment is usually moderate. Work is performed in an office or classroom environment.
This description documents the general contents and requirements of the job. It is not to be construed as an exhausted statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Central Matching Team Support Staff -HYBRID
Support Associate Job 17 miles from Markham
Job Description
Aunt Martha’s Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best—provide healthcare and wellness. As a part of our commitment to health and safety, COVID-19 vaccines are required for all employees, as well as all newly hired employees. We require documentation upon hire.
SUMMARY:
The Central Matching Team Support Staff supports the Centralized Matching Team as the liaison between staffing entities and the field, including casework staff and matched providers regarding referrals to agencies. Assists with some aspects of the quality assurance programs as designated. Performs routine data entry and assists in the communication with various internal and external entities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides assistance and works in a variety of data systems (Central Matching, Central E-filing, and IMSA) that supports the day-to-day work of the programs.
Assists Centralized Matching Team staff in communication and provides technical assistance regarding all aspects of the data systems from data entry to monitoring to producing and analyzing reports.
Liaison between staffing entities and the field, including casework staff and matched providers regarding referrals to agencies. Ensures the most current electronic documentation is included as attachments to the matching email correspondence.
Work closely with the Department of Children Family Services (DCFS) Clinical Division, regarding the staffing processes including oversight, intervention and data analysis with the e-mail stream.
Prioritizing cases that are emergency and ensuring they are matched timely in addition to attention to all cases needing matches.
Provides back-up to the management of the ongoing email stream communication correspondence.
All other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Health care or Joint Commission related safety experience preferred.
EDUCATION and/or EXPERIENCE
A minimum of a High School Degree is required. Bachelors in Human Service related field is preferred. Proficiency in Microsoft suite software is essential in addition to possessing excellent verbal and written communication skills.
Aunt Martha’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Support Staff
Support Associate Job 17 miles from Markham
Job DescriptionDescription:
Assisting the service team in providing genuine and extraordinary service to all guests in order to exceed their expectations. Using teamwork to support the proper completion of all steps of service and dining room maintenance.
Requirements:
As part of the application process and to be considered for an interview, please fill out the Culture Index survey:
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Have availability to work a variety of hours, including weekends and holidays.
Follow all systems, policies, and procedures as outlined in the Employee Handbook
Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations
Successfully complete alcohol awareness training and/or food handler training course(s)
Be committed to teamwork and have a pleasant attitude
Comply with all safety and sanitation guidelines
Follow all steps of service as outlined in the employee handbook
Accomplish other duties as instructed by management when applicable
Maintain honesty and integrity in all aspects of employment
Clear, clean and reset tables
Use proper bussing technique to provide polished table maintenance and service
Support multiple members of the service team simultaneously
Maintain proper setup of server stations during service
Be able to safely and effectively use equipment such as dish machine, coffee machine, power washer, etc.
Safely move chairs and tables as needed
Communicate clearly and hospitably with guests and teammates
Be able to carry multiple plates of food safely and cleanly (when applicable)
Be able to multitask while maintaining a calm and professional demeanor
Be able to work in a space of varying noise, temperature, and crowd levels
Be able to be to stand and/or walk for the duration of your shift
Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general
Practice proper safety guidelines at all times
Kitchen Support Staff (Multiple Locations)
Support Associate Job 28 miles from Markham
Job DescriptionSalary: starting from $15.00 per hour (Based on Experience and Education)
About Us:
Little Learner Childrens Academyis a privately-owned childcare center. Our core values are Family, Kindness, Patience, Customer Experience, Fun, Culture of Excellence, and Trust. We have a tight-knit team of early childhood professionals, and we want to hire YOU to join our team, if you are inspired by excellence!
Our Vision:To partner with families to create a better world.
Our Mission:To provide high-quality care and education every child, every family, every day.
Title: Daycare Kitchen Support Staff
Schedule:Monday to Friday
Part-time shifts from: 9:30am-2:30pm (up to 5 hours per day)
Salary: Starting from $15.00 per hour
(Based on Experience and Education)
Locations: Bolingbrook, Crest Hill, Minooka, Naperville and Yorkville
A family-owned and operated group of childcare centers near you is hiring floaters and support staff to join their growing team of dedicated educators and care professionals.
Kitchen Support Staff are expected to bring passion and professionalism, and in return, they enjoy:
A supportive, collaborative work environment, including mentorship
A competitive compensation package based on skills and experience
Paid professional development opportunities
Referral bonuses
Tuition reimbursement options for continuing education
Responsibilities:
Assist the Lead Cook in preparing meals and snacks
In charge with the Kitchen cleaning/ maintenance
Performs with kitchen and housekeeping duties
Job Requirements:
A high school diploma or GED equivalent
Experience working in a licensed childcare facility (preferred)
Flexibility around hours and work schedule
Must be at least 19 years of age
A passion for working with children
Valid drivers license and willingness to travel to other locations as needed
Little Learner Childrens Academyprovides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, family medical history, marital status, military membership or veteran status, pregnancy, citizenship status, or any other factor covered by applicable federal, state and local laws. Little Learner Childrens Academy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Company has facilities. This Policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
In-House IT Technician
Support Associate Job 36 miles from Markham
Job Description
Are you experienced IT Technician who are pro with hardware troubleshooting and installation? Then join our growing IT Team of the Lead supplier for B2B vending, POS, coin operated machines in IL area!
Bilingual in Spanish will put you on Top of our list!
Job responsibilities:
Complete installations and provide support at client locations (small local businesses) in Chicago, 60 miles radius suburbs.
Perform routine maintenance of all our devices
Set up new and refurbish equipment, through the diagnosis, repair, and software updates
Set up, install, and configure hardware
Diagnose, troubleshoot and resolve Microsoft Windows / UNIX hardware and software problems
Install and configure new PC hardware and software on desktops, ATM, amusements devices, laptops and peripherals such as phones, printers, external drives and other related hardware
Develop, prepare, tests and deploy hard drive images and be capable of supporting users in a virtual desktop environment.
Perform basic computer wired and wireless network troubleshooting
Keeping warehouse organized and clean
Recording and maintaining stock levels
Develop, document and effectively communicate job processes, procedures and techniques
Maintain proficiency in PC technical fields of expertise
Maintain a high level of proficiency in using help-desk systems and tools
Track and maintain equipment inventories
Test new hardware and software
Our ideal candidate:
Has extensive repair/fix hardware hands on experience
Did software installations
Must own a car and have a valid Driver’s License.
Did Field work in a past assisting small local businesses
Is able to move around some heavy machines/kiosks/devices if needed
Is comfortable with being on route 90% of the time
*In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.
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Administrative Support team member
Support Associate Job 30 miles from Markham
Job Description
Overall Function
The Associate Financial Representative (AFR) specializes in client service and supporting the financial representative as he/she focuses on building his/her practice and client relationships. This role is not a sales position. An AFR also ensures the continuation of an efficient, effective and organized office. This individual is a liaison between the financial representative and clients. Specific responsibilities may include but are not be limited to:
Support
Handle case notes, process correspondence and maintain client case files.
File new statements, account forms and other insurance/investment-related materials
Answer client calls as appropriate
Input data, create proposals and gather information at direction of financial representative in preparation for client/prospect meeting
Contact clients to gather information and schedule insurance medical exams
Contact clients to confirm receipt of forms or request return of completed form and maintain current client information
Monitor Daily Status Report (DSR) and expedite any additional underwriting requirements
Communicate with home office to supply or obtain information
Prepare/send forms for client signature
Prepare policies for delivery
Client Service Support | Life Insurance
Participate with the support of employing financial representative in various activities of the sales cycle for non-securities products
Call clients to complete insurance related applications
Review insurance applications, conversions and policy changes for completeness and accuracy
Arrange medical, paramedical and any exams necessary for underwriting
Provide current status and account values for insurance related accounts
Contact and advise clients regarding late payments and other sales and service related issues
Process related insurance service requests from clients (address changes, bank change information, loan requests and ISA service inquiries)
Qualifications
A positive attitude and great team member
Health and Life licensed or gain licensing within 6 months of employment
Experience in administrative support or customer service, preferably in the financial services and/or insurance industry
Excellent oral and written communication skills
Familiarity with Microsoft applications and data entry and information retrieval software
Demonstrated organizational and time management skills and ability to multitask, set priorities and meet deadlines
Strong attention to detail with the ability to work with a high degree of accuracy
Ability to proactively identify what needs to be accomplished and take action as appropriate
Ability to embrace change and work in a fast-paced environment
Ability to work both independently and in a team