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Support associate jobs in Montana - 163 jobs

  • Client Support Specialist

    Reciprocity Industries 3.8company rating

    Support associate job in Billings, MT

    Apply Job Type Full-time Description Our Billings, Montana office is currently seeking Client Support Specialists. The Client Support Specialist plays a vital role in delivering compassionate, high-quality service while supporting both the Intake and Litigation departments. This position requires adaptability to meet evolving needs and includes responsibilities such as responding to client inquiries, conducting intake interviews, verifying eligibility, completing client questionnaires, retrieving and organizing documentation, and guiding clients through legal processes with clarity and care. KEY RESPONSIBILITIES: Respond to incoming calls and messages, ensuring clients feel heard, respected, and supported. Conduct interviews and complete intake forms to gather and verify client information. Determine client eligibility based on established criteria. Clearly explain legal processes and resources. Facilitate timely completion of contracts and forms, including obtaining required signatures. Provide ongoing reassurance to clients to maintain trust and satisfaction. Follow up to ensure all documentation and required steps are accurately completed. Maintain adherence to company standards and intake procedures for consistent service quality. Identify and suggest improvements to enhance client experience and operational efficiency. Collaborate with intake or litigation support team and management to achieve performance goals. Participate in regular training sessions to stay informed on campaigns and procedures. Perform other tasks as required by management, ensuring a flexible approach to various needs. KEY SKILLS: Demonstrates strong customer service, interpersonal, and verbal communication skills to effectively engage diverse clients, explain processes, and gather accurate information with empathy and cultural sensitivity. Maintains strict confidentiality, exercises sound judgment in assessing eligibility, and handles sensitive information with professionalism and discretion. Works both independently and as part of a team to achieve goals, support process improvements, and communicate effectively in group settings. Delivers high-quality, accurate documentation by following established procedures and organizational standards with attention to detail and follow-through. Stays flexible and proactive when responding to shifting priorities, managing multiple tasks, and anticipating departmental needs. Produces clear, well-edited written materials for documentation and internal communication, adapting messaging as needed. Embraces continuous learning and development, quickly adapting to new tools, procedures, and campaign requirements. Takes ownership of work, learns from feedback, and makes informed decisions using available information. MINIMUM QUALIFICATIONS: Must be at least 18 years of age or older. Working knowledge of Microsoft Office Suite, Adobe, and other similar software. Must be able to read, comprehend, and follow written and verbal instructions. PHYSICAL REQUIREMENTS: Prolonged periods of sitting. Perform repetitive tasks such as typing and clicking. Must be able to lift and move light items up to 20 pounds at times. Must be able to bend, reach, push, pull, lift, and sit. The physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. BENEFITS: The company offers a comprehensive benefits package including: Medical, dental, and vision. Voluntary life, accident, critical illness, hospital indemnity, and short-term disability. Vacation, sick and floating holidays. Employee assistance program. Paid parental leave. 401(k) retirement plan. DISCLAIMER: This is not meant to be an all-inclusive list of duties and responsibilities for this position but constitutes a general definition of the position's scope and function. EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. If you require a reasonable accommodation to complete the application or interview process, please contact us at .
    $28k-35k yearly est. 2d ago
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  • Associate Software Support Specialist

    Tyler Technologies 4.3company rating

    Support associate job in Billings, MT

    School ERP Pro is a software solution designed to meet the financial needs - payroll, human resources, general ledger, fixed assets, and accounts receivable - in school districts in 30 states across the country. This role provides basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product. Responsibilities * Provides inbound phone, web or email software support to resolve client inquiries and problems which are easily solved. * Analyzes data reports, forms, and web technologies commensurate with level of training and understanding. * Determines whether to resolve issues personally or to refer to a more experience team member. * Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations. * Uses Tyler's client management system to create, track, and/or update details on the specifics of client issue(s). * May assist with writing estimates for software modification specifications and documentation of support processes. * May submit client issues to development team for resolution as needed. * Performs Quality Assurance testing for software module upgrades/changes. Analyzes results to ensure that software performs as required. * May create or enhance documentation throughout the support process. * Commits to expanding technological skills and knowledge of the Tyler products. * Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies. * Performs other duties as assigned. Qualifications * Bachelor's degree in Accounting/Finance or related field or equivalent experience. * Experience with Accounting, Finance and/or Payroll preferred * Excellent interpersonal skills. * Effective decision making and problem solving skills involving troubleshooting basic to moderate issues. * Strong organizational skills. * Effective analytical ability, particularly in a technical environment. * Excellent written and verbal communication skills. * Basic knowledge and understanding of database structures including fields, tables, views, database objects, etc. * Knowledgeable with Microsoft Office. * Knowledge and understanding of software development tools a plus.
    $59k-72k yearly est. Auto-Apply 54d ago
  • Computer Systems Support Specialist

    City and County of Butte-Silver Bow, Mt

    Support associate job in Butte-Silver Bow, MT

    General Statement of Duties / Distinguishing Features of the Class If you are ready to keep our Butte-Silver Bow community connected and moving forward, apply today. As a Computer Systems Support Specialist, you'll play a vital role in supporting the technology that powers every corner of the City-County. From ensuring reliable network connections to supporting desktops, laptops, tablets, printers, and servers, your expertise will help our employees serve the public with confidence and efficiency. In this role, you'll dive into troubleshooting, analysis, research, and creative problem-solving-making each day a chance to strengthen the systems our community depends on. Your work keeps people connected, services running, and progress possible. This position is covered under a Collective Bargaining Agreement between the City-County of Butte-Silver Bow and the Teamsters, Local No 2-IT. ************************************************** Examples of Essential Work (Illustrative Only) * Diagnoses PC and network problems and takes appropriate action based on findings. * Consults with City-County personnel on information technology needs and provides appropriate solutions to meet the stated goals and objectives. * Provides technical support for City-County personnel in the use of local resources and first-level support for networked resources. * Installs, configures, and maintains all computers (including laptops and tablets); * Sets up new computers with optional equipment and network connections according to City-County policies and procedures. * Maintains City-County network user accounts according to stated policies and procedures. * Orients and trains new City-County personnel on technology policies and procedures. * Performs preventative maintenance of PC equipment. * Installs and tests new and/or updated PC software/hardware. * Advises and assists other City-County personnel as necessary to maintain end-user service. * Performs additional related work as required. * Performs all duties and work assignments in a safe, healthy, and environmentally sound manner. Specifically, complies with the Health & Safety Program; maintains work area in a safe and orderly manner; identifies and reports unsafe conditions; reports all accidents; wears required personal protective equipment; and attends safety-related meetings, training sessions, fit testing, etc. * Performs all duties and work assignments in compliance with project quality requirements. * Acts responsibly and ethically, and in conformance with generally accepted business, occupational, and professional standards. * Performs other duties as assigned. Required Experience, Training, Knowledge, Skills, and Abilities * Knowledge of word processing and spreadsheet applications. Knowledge of troubleshooting and problem-solving, client relations skills, requirement assessment and analysis, project management methodology, and principals of Information Technology Interface Library (ITIL). * Ability to multitask and work cooperatively with others. Effective verbal and written communication skills. * Technical knowledge of the operations and maintenance of computers, preferably in a networked environment. * Technical knowledge of current City-County computer operating systems. * Knowledge of industry standard computer software and hardware technologies. * Knowledge of industry standard business applications, such as Microsoft Office. * Working knowledge of new and emerging information system technologies. * Working knowledge of public sector information system policies, practices, and procedures, such as HIPAA, FIPS140-2 and CJIS. * Knowledge of City-County departmental functions, procedures, policies and organization. * Good knowledge of accounting and mathematical equations for end-user application assistance as well as budget development. * Skilled in listening and understanding the information system needs of City-County departments and employees. * Exceptional interpersonal communication skills. * Ability to effectively communicate verbally and in writing, technical information to both a technical and non-technical audience. * Ability to teach and encourage others to learn and adopt new practices and procedures to effectively accomplish work objectives. * Ability to establish and maintain mutually beneficial working relationships with department and division heads and City-County employees, as well as outside organizations and vendors/service providers. * Ability to assist in the installation, configuration, and maintenance of computers and networks. * Ability to quickly learn and adapt to new technology as it relates to the ever-changing business requirements of the City-County and its citizens. * Ability to maintain strict confidentiality of City-County business and information. Acceptable Education, Experience and Training * Bachelor's degree in applicable field or equivalent combination of education and experience. * Three years of related network experience. * Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work. Required Special Qualifications * Must possess a current Montana Driver's license or have the ability to obtain one within a reasonable period of time after employment. * Must be a resident of Butte-Silver Bow during employment according to Butte-Silver Bow Ordinance: "2.08.010 Residence during employment. From and after October 1, 1979, all employees of the local government of Butte-Silver Bow shall be bona fide residents within the boundaries of Butte-Silver Bow during the period of their employment by the government of Butte-Silver Bow. (Ord. 85 § 1, 1979)" Essential Physical Abilities * Clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to communicate well with other City-County department and division heads, employees, and representatives of other organizations to determine computer information systems related needs and problems and to discuss potential solutions. * Sufficient vision, with or without reasonable accommodation, which permits the employee to perform hardware maintenance procedures, and to produce and review a wide variety of documents, correspondence, reports and related materials in both electronic and printed form. * Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a keyboard, perform hardware maintenance procedures, produce hand-written materials and notations and transport computer equipment from one location to another. * Sufficient personal mobility, with or without reasonable accommodation, which permits the employee to visit various other workstations in the City-County. Additional City-County information The City-County is an Equal Employment Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, age, national origin, physical disability, or veteran status. This job description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities. Tasks and duties of the employee may differ from those outlined above.
    $45k-67k yearly est. 4d ago
  • Client Support Specialist

    Reciprocity Industries, LLC-Active

    Support associate job in Billings, MT

    Job DescriptionDescription: Our Billings, Montana office is currently seeking Client Support Specialists. The Client Support Specialist plays a vital role in delivering compassionate, high-quality service while supporting both the Intake and Litigation departments. This position requires adaptability to meet evolving needs and includes responsibilities such as responding to client inquiries, conducting intake interviews, verifying eligibility, completing client questionnaires, retrieving and organizing documentation, and guiding clients through legal processes with clarity and care. KEY RESPONSIBILITIES: Respond to incoming calls and messages, ensuring clients feel heard, respected, and supported. Conduct interviews and complete intake forms to gather and verify client information. Determine client eligibility based on established criteria. Clearly explain legal processes and resources. Facilitate timely completion of contracts and forms, including obtaining required signatures. Provide ongoing reassurance to clients to maintain trust and satisfaction. Follow up to ensure all documentation and required steps are accurately completed. Maintain adherence to company standards and intake procedures for consistent service quality. Identify and suggest improvements to enhance client experience and operational efficiency. Collaborate with intake or litigation support team and management to achieve performance goals. Participate in regular training sessions to stay informed on campaigns and procedures. Perform other tasks as required by management, ensuring a flexible approach to various needs. KEY SKILLS: Demonstrates strong customer service, interpersonal, and verbal communication skills to effectively engage diverse clients, explain processes, and gather accurate information with empathy and cultural sensitivity. Maintains strict confidentiality, exercises sound judgment in assessing eligibility, and handles sensitive information with professionalism and discretion. Works both independently and as part of a team to achieve goals, support process improvements, and communicate effectively in group settings. Delivers high-quality, accurate documentation by following established procedures and organizational standards with attention to detail and follow-through. Stays flexible and proactive when responding to shifting priorities, managing multiple tasks, and anticipating departmental needs. Produces clear, well-edited written materials for documentation and internal communication, adapting messaging as needed. Embraces continuous learning and development, quickly adapting to new tools, procedures, and campaign requirements. Takes ownership of work, learns from feedback, and makes informed decisions using available information. MINIMUM QUALIFICATIONS: Must be at least 18 years of age or older. Working knowledge of Microsoft Office Suite, Adobe, and other similar software. Must be able to read, comprehend, and follow written and verbal instructions. PHYSICAL REQUIREMENTS: Prolonged periods of sitting. Perform repetitive tasks such as typing and clicking. Must be able to lift and move light items up to 20 pounds at times. Must be able to bend, reach, push, pull, lift, and sit. The physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. BENEFITS: The company offers a comprehensive benefits package including: Medical, dental, and vision. Voluntary life, accident, critical illness, hospital indemnity, and short-term disability. Vacation, sick and floating holidays. Employee assistance program. Paid parental leave. 401(k) retirement plan. DISCLAIMER: This is not meant to be an all-inclusive list of duties and responsibilities for this position but constitutes a general definition of the position's scope and function. EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. If you require a reasonable accommodation to complete the application or interview process, please contact us at ****************************** . Requirements:
    $26k-35k yearly est. Easy Apply 6d ago
  • Client Support Specialist

    Montana Rescue Mission

    Support associate job in Billings, MT

    Job DescriptionDescription: JOB TITLE: Client Support Specialist REPORTS TO: Program Manager STATUS: Non-Exempt/Full-time Under the direction of the Program Manager, the Client Support Specialist serves as a primary point of contact for guests, ensuring a safe, welcoming, and structured environment. This position supports the delivery of internal and external services, assists guests with intake and program engagement, and helps maintain the efficient and secure operation of the shelter facility. ESSENTIAL FUNCTIONS Serve as the initial point of contact for new guests and re-entries. Assist Guests with enrollment, renewal, and redetermination for public benefits including Montana Medicaid/Medicare and SNAP (Supplemental Nutrition Assistance Program), CSS does not determine eligibility, make benefit determinations, or provide legal advice. Support Guests in completing housing applications, including emergency shelter transitions, transitional housing applications, permanent supportive housing, and other housing resources as available. Welcome guests, provide facility tours, and introduce them to staff and programs. Complete full intake, initial needs assessments, and required documentation. Explain MRM programs, expectations, schedules, rules, and policies. Coordinate with Education and Program staff to enroll guests in appropriate services and classes. Assist guests with benefits applications, referrals, and obtaining required documentation (e.g., ID, birth certificate, Social Security card). Support guests in accessing healthcare services, including scheduling appointments, tracking follow-ups, and arranging transportation when necessary. Participate in goal plan reviews and monitor guest progress. Address guest concerns, behavioral issues, and escalations in collaboration with the Program Manager. De-escalate crises and intervene in interpersonal conflicts using trauma-informed practices. Maintain accurate and timely records in the client management system. Assist with guest celebrations and special events as directed. Provide transportation for guests when authorized, properly licensed, and in compliance with MRM vehicle use and insurance policies. (subject to licensure and policy). Respond appropriately to emergencies (fire, accidents, facility issues). Support Direct Care Staff with rule compliance, sleeping assignments, and screening procedures. Provide spiritual guidance, prayer, and faith-based support when requested. Participate actively in staff meetings and team collaboration. Perform other duties as assigned. Requirements: SKILLS AND QUALIFICATIONS Committed Christian with a heart for ministry serving individuals experiencing homelessness, addiction recovery, and mental illness. Ability to model the teachings of Jesus Christ with compassion, discernment, and professionalism. Strong interpersonal, communication, and conflict-resolution skills. Ability to remain calm and think clearly in crisis or high-stress situations. Ability to multitask, follow instructions, and work collaboratively. Working knowledge of security protocols and facility safety practices. Proficient with basic computer systems and Microsoft Office applications. Excellent customer service skills and respect for individual dignity. Ability to contact and coordinate with emergency services as needed. CPR/First Aid certification preferred. Experience in human services, nonprofit, or ministry settings preferred. Knowledge of substance use disorders and mental illness is beneficial. WORK CONDITIONS / PHYSICAL REQUIREMENTS Ability to climb stairs multiple times per shift. Ability to lift up to 50 lbs. Work environment may include strong odors and regular interaction with individuals experiencing intoxication, addiction, mental illness, or homelessness. EDUCATION & EXPERIENCE Bachelor's degree or equivalent experience preferred. Previous ministry experiences preferred. Nonprofit and/or social service experience preferred.
    $26k-35k yearly est. 2d ago
  • Certified Peer Support Specialist - PACT

    Western Montana Mental Health Center 3.5company rating

    Support associate job in Missoula, MT

    CERTIFIED PEER SUPPORT SPECIALIST - Assertive Community Treatment Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? Who we are Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities. Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling. If you want to join our team where community is at the heart of what we do, then you've come to the right place! Job Summary: The Peer Support Specialist is a transdisciplinary team member of a fast-paced and energized Assertive Community Treatment team. A successful Peer Support Specialist has life experience in persistent mental illness and has participated in mental health services that led to recovery or rehabilitation. This position holds a special role on the team and in the eyes of the clients, providing supportive services to clients with severe and disabling mental illnesses (SDMI). Peer Supports are out in the community, working one-on-one with clients to remove barriers, celebrate victories, all while focusing on stabilization and integration for the client. The Peer Support Specialist embraces, develops, and implements recovery-based principles with clients, the team, and other clinical voices. A day in the life of a Peer Support Specialist consists of being a positive role model through good work ethic, fairness, flexibility, and commitment to appropriate and direct communications. Peer Supports also complete documentation, check in with clients to establish baseline, assist with providing medication prompts, and other various tasks that break up the day. Our clients and team members are supported through the team wrap-around care approach. Peer Support Specialists are fully integrated team members who provide highly individualized services in the community and promote client healing, self-determination, education, and awareness around one's mental health. Your life as a Certified Peer Support Specialist will reap the benefits from this act of service. Get excited to do something that is continually rewarding! Current opening in Butte Qualifications Must have a high school diploma or equivalency Certified by the Montana Board of Behavioral Health (CBHPSS) Must demonstrate sustained & stable recovery for a period of at least 2 years Ability to pass background check and driver's license check upon offer of employment. Provide proof of auto liability insurance coverage per Western's policies. Montana Driver's License with good driving record Preferred experience One year's experience working in the mental health field preferred Benefits: We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status. Health Insurance - 3 options to choose from starting as little as no cost for employee only Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account Health savings account (HAS) with match or medical flexible spending account (FSA) 403(B) Retirement enrollment offered right away with an employer match offered after one year Generous paid time off to take care of yourself and do the things you love Accrued PTO starts immediately Extended sick leave 9 paid holidays and 8 floating holidays Loan forgiveness programs through PSLF or NHSC
    $34k-41k yearly est. Auto-Apply 60d+ ago
  • Tenancy Support Specialist

    Human Resource Development Council Dist IX 4.1company rating

    Support associate job in Bozeman, MT

    If you are viewing this job listing from a job posting board (indeed, LinkedIn, etc.) and wish to apply for this position you MUST do so directly through our website. If you apply through Indeed or LinkedIn, your application WILL NOT be complete and you will therefore not be considered for the position. Section I: Position Details Job Opening Date: January 8, 2026 Job Status: This is a contract position through June 30, 2026. There is potential to extend, based on funding availability. Schedule: Hours per week will vary from 20-40 hours. Afternoon & Evening availability is required. Wage: $24.00/hour General Summary: This position provides holistic, person-centered housing navigation and tenancy support services to individuals and households seeking assistance through a variety of HRDC programs. This position supports participants in achieving stability and overall well-being through individualized service planning, connection to supportive and community-based resources, and partnerships with landlords, employers, educational institutions, and service providers. The role combines direct case management, resource coordination, and tenancy or goal-based support to promote long-term stability, independence, and self-sufficiency while ensuring compliance with applicable federal, state, and agency requirements across all funding sources. Disclaimer: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Assigned duties and responsibilities may be added, removed, or changed at any time as organizational needs evolve. Primary Job Duties and Responsibilities 1. Supportive Services & Housing Navigation (30%) Conduct holistic assessments to identify participant strengths, barriers, and service needs. Develop and implement individualized service plans focused on income, health, housing, education, and employment goals. Provide ongoing support, advocacy, and coordination to connect participants with income supports, healthcare, behavioral health, education, workforce, and other community resources. Apply a person-centered, trauma-informed approach that promotes dignity, stability, and self-sufficiency. Collaborate with internal teams and community partners to ensure coordinated, equitable, and holistic service delivery. 2. Tenancy Support Services (30%) Assist participants with obtaining and maintaining stable housing through searches, applications, and move-in coordination. Create and monitor housing stability plans aligned with participant goals and funding requirements. Educate participants on tenant rights, lease responsibilities, household budgeting, and communication with landlords. Conduct home visits and follow-up to assess progress, identify needs, and address issues early to prevent eviction or loss of housing. Facilitate mediation or problem-solving with landlords and property managers to support ongoing tenancy. Strengthen partnerships with landlords, property managers, and housing providers to expand affordable and stable housing options. Promote long-term stability by connecting participants to ongoing supports and community networks. 3. Data and Compliance (30%) Maintain accurate, timely case notes and documentation in accordance with HRDC and funding requirements. Collaborate with the Compliance team to ensure adherence to all statutory, regulatory, and program standards. Complete required documentation and verifications when applicable Ensure data accuracy and readiness for internal and external monitoring or audits. 4. Team Collaboration and Professional Development (10%) Participate in team meetings, case conferences, and cross-department collaboration to improve service coordination. Engage in professional development and training to maintain best practices and compliance with program and agency standards. Contribute to a positive, supportive, and solutions-oriented team environment. Program Philosophy and Service Delivery: Emphasizes empowerment, autonomy, and accountability in all interactions. Supports individuals in developing personal plans for belonging, well-being, meaning, and purpose. Demonstrates respect, empathy, and professionalism in all customer and partner interactions. Cultural Awareness: Understands and connects with customers from diverse socio-economic, cultural, and ethnic backgrounds. Ensures equitable access to internal and external community resources. Promotes an inclusive and respectful service environment for all. Safety & Wellness: Promotes wellness, safety, and dignity for all customers and staff. Delivers services in a manner that upholds neutrality and inclusion regardless of faith, belief, cultural background, or personal identity. Ensures equitable access to programs and resources for all eligible participants. The person in this position complies with HRDC safety policies, procedures & guidelines; participates in safety training & drills as required; Reports unsafe conditions, incidents or near misses immediately; takes proactive steps to ensure the work area is clean and safe at all times. Customer Boundaries: Balances empathy with professionalism, maintaining clear and healthy boundaries. Models respectful communication and accountability to build trust and effective customer relationships. Travel: This position may serve customers across HRDC's service area, including use of personal vehicle This position requires the incumbent to occasionally transport customers to appointments using agency vehicles. Language Skills: Ability to analyze and interpret complex and sensitive information; persuasive speaking abilities Ability to effectively disseminate information about HRDC and community programs. Bilingual preferred Ability to utilize interpretation and translation services Mathematical Skills: Basic math skills, including the ability to calculate annual household income Reasoning Ability: Ability to solve problems and make decisions with limited standardization Ability to interpret program manuals, guidelines, and procedures Ability to collect and analyze data, establish facts, and draw valid conclusions Confidentiality: This position requires regular handling of sensitive and confidential client and agency information. Unauthorized disclosure could harm client interests and the organization, and may also violate state and federal privacy laws. This position may have access to reports, records, and personnel files, and must exercise the highest level of discretion, judgment, and confidentiality at all times. Computer Skills: Proficient in navigating spreadsheets, multiple databases, email, calendar Willingness to learn new software systems Comfortable with Microsoft and Google operating systems Drivers License: Valid State Driver License required Reliable vehicle and appropriate liability insurance are required Licenses or Certifications that would be useful but are not required: CPR and First Aid Trauma Informed Care Mental Health First Aid SOAR HUD Counselling Other Required Knowledge, Skills, or Abilities: A consistent work schedule and regular attendance. Strong attention to detail and organizational skills. Effective communication and interpersonal abilities. Knowledge of local community resources and partner agencies. Ability to work independently and collaboratively across teams. Professional and positive representation of HRDC's mission and values. Essential Physical, Mental and Emotional Requirements of this position. The following physical, mental and emotional abilities are considered essential to perform the duties listed above: The incumbent must be able to perform multiple tasks simultaneously, must be able to work under time and/or deadline pressures. The incumbent must demonstrate resilience under frequent interactions with customers experiencing trauma, mental and emotional burdens. Education and Experience: Bachelor's degree in Psychology/Social Services/Education or related field, from a four-year college or university preferred, or comparable life/work experience. Supervision Received: Operates under general supervision following established policies and procedures. Exercises judgment in prioritizing workload and managing daily workflow. Supervision of Others: None. Financial Responsibility: Responsible for accurate documentation, coding, and billing of services as required by funding sources, in collaboration with the Compliance team. Personal Contacts: Daily contact with customers and community members. Regular collaboration with HRDC program managers and leadership. Frequent communication with partner agencies and service providers. Occasional contact with funders and auditors for data and compliance purposes. Working Conditions: Primarily office-based with regular field work and travel between sites. Regular exposure to customers experiencing crisis or instability. Occasional exposure to adverse weather during outreach or home visits. Compliance Accountability: The incumbent is responsible for ensuring that all services and activities are carried out in accordance with applicable local, state, and federal laws, as well as agency policies and funding requirements. This includes adherence to evolving federal Executive Orders, program guidance, and documentation standards to ensure HRDC's continued eligibility for funding and partnership.
    $24 hourly 10d ago
  • Executive Support Specialist

    MSF 3.2company rating

    Support associate job in Helena, MT

    This posting will remain open until filled. Apply today! About the job: At Montana State Fund, our mission to partner with Montana Employers and employees champions a culture of workplace safety. We are searching for an exceptional Executive Support Specialist to serve as the essential partner to our CEO and executive leadership team. This is a high-impact, high-trust role where you are integral to our organizational success! You will provide comprehensive, high-level support that ensures seamless executive function and the advancement of our strategic priorities. If you are a proactive organizational architect, a trusted liaison for sensitive communication, and possess the drive to coordinate critical cross-functional initiatives, we invite you to take the helm alongside our leadership. Required Skills What you will do: Executive Support & Priority Execution: Provide comprehensive executive support, acting as a trusted partner to the CEO and senior leadership. Anticipates needs, prepares detailed briefings, and ensures the executive is well-prepared for all meetings, presentations, and key decisions. Act as a trusted liaison, facilitating seamless communication and alignment between the CEO, executive team, and other departments. Optimize the executive's time by strategically managing their schedule, email, requests, and directing focus to high-impact activities. Administrative Coordination & Effectiveness: Oversee the effective coordination of the executive office, ensuring smooth operations and seamless information flow. Support other admin staff to ensure excellent coordination of schedules, department events, and critical initiatives. Manage and prepare materials for executive meetings, board meetings, and off-sites, ensuring clear agendas, productive discussions, and actionable outcomes. Handle sensitive information with the utmost discretion and confidentiality, serving as a reliable point of contact for internal and external stakeholders. Implement and maintain robust organizational systems to support the executive's workflow and decision-making processes. Driving Key Initiatives & Special Projects: Support critical, often cross-functional, strategic initiatives and special projects from conception through completion. Delegate and assign critical work to appropriate departments. Partner with project managers to ensure project milestones and key deliverables align with the CEO's needs and capacity. Lead and influence without direct authority, bringing together diverse stakeholders to achieve project goals and deliver measurable results. Identify potential roadblocks, proactively problem-solve, and ensure projects remain on track and aligned with organizational objectives. Develop and implement streamlined processes to enhance efficiency and effectiveness across various operational areas. Ensure critical CEO initiatives are delegated and driven to successful completion. Additional duties as assigned. Required Experience What you will need (minimum qualifications): Bachelor's degree in business administration, management, communications, or a related field A minimum of 3 years of progressive administrative experience OR an equivalent combination of education and experience Experience in a fast-paced, dynamic environment: Ability to thrive and adapt in an evolving organizational landscape. Job Location: This position requires regular presence in the Helena, MT office. Working conditions: Fast paced general office environment. Some stress may occur. Regular travel not expected but may occur occasionally around organizational specific events or during the course of employment. Requires sitting for extended periods of time, standing, visual acumen, manual dexterity, detailed verbal communications and fine finger manipulation for working with computer keyboards. Compensation and Benefits: Pay range 2D. Starting salary for this exempt position begins at $56,800 - $71,000. Montana State Fund offers excellent benefits, paid time off, and a competitive compensation program, including: Excellent health insurance with dental, vision, life, long-term disability and more, with optional dependent coverage. Flexible spending accounts for dependent care and medical expenses. Public employees' retirement plan tax-deferred contributions with a generous employer match. Optional 457(b) deferred compensation to further increase retirement savings. Higher education reimbursement and other training and development programs. Robust personal leave, paid holidays, and extended leave. Learn more about working at MSF: click here Are you interested in this opportunity? Apply today!
    $56.8k-71k yearly 60d+ ago
  • Territory Support Specialist (Field/Travel)

    Vontier

    Support associate job in Helena, MT

    The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. **Key Responsibilities:** + Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. + Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. + Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. + Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. + Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. + Collaborate with the franchise sales team to align territory plans with overall business objectives. **WHO YOU ARE (Qualifications)** + Strong interpersonal and communication skills to effectively engage with shop owners and managers. + Ability to conduct detailed surveys and analyze geographic and business data. + Self-motivated with excellent organizational skills and attention to detail. + Previous experience in franchise development, sales, or territory management is a plus. + Valid driver's license and willingness to travel within assigned territories. + The position requires approximately 90% overnight travel. + Must Live within 30 miles of an Airport + High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 3 floating holidays + 10 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $50k yearly 60d+ ago
  • Residential Relief Support Specialist for Group Home

    Intermountain Deaconess Children's Services 4.6company rating

    Support associate job in Helena, MT

    Weekend and Evening Warriors encouraged to apply. Do you want a rewarding career with a strong sense of purpose? Is it important to you to feel aligned in values and priorities with your employer? Do you have a genuine desire to contribute to hope and healing for families in Montana? Then we want to meet you! Intermountain has an expansive vision, a mission of healing through healthy relationships, a culture of strong values, and we are hiring! If you are energetic, adaptable, purpose-driven, and dedicated, apply to join our team as our Residential Relief Support Specialist! You will work with employees across the organization on various services, programs, projects, or initiatives. Join us in creating nurturing environments where children can thrive and grow! Why Work at Intermountain? It'll be more than a job; it's Heart Work. Your commitment and values can shine every day You'll work with us for mental and behavioral health of children and families Contribute to the 116-year history of tremendous impacting and healing Work with a dynamic and supportive team dedicated to your growth Gain expertise in our nationally recognized developmental relational model through immersive, hands-on training Immerse in our holistic, relationship-based approach to healing and care Enjoy an amazing benefits package that supports your well-being and growth Check out our impact Home - Intermountain To flourish in this role, you will: Provide comprehensive care and supervision to children by fostering a nurturing, emotionally supportive, and secure environment. Serve as a consistent role model, utilizing de-escalation techniques, active listening, and warm, appropriate communication to promote positive behavior and inclusive peer culture. Support teachers in delivering educational content and managing classroom dynamics. Qualifications: 19 years or older Valid Driver's License Must pass a Background check prior to start date As your next employer, we are excited to offer you: Manageable productivity and documentation standards that align with our culture centered on work-life balance Competitive hourly rate starting at $16.50 per hour or DOE Flexible schedule and shift choices Must be available weekend and evenings Collaborative approach to developing a caseload Extensive in-house trainings Culture that honors and celebrates employee mental wellness and sustainability We look forward to getting to know you! Intermountain Deaconess Children's Services is an equal opportunity employer. Apply at *****************************
    $16.5 hourly Auto-Apply 60d+ ago
  • Engish Language Learner (ELL) Support Specialist via EduStaff

    Calhoun Intermediate School District 3.8company rating

    Support associate job in Hamilton, MT

    The successfull English Language Learner (ELL) candidate will be contracted through EDUStaff, a third party vendor. Job Summary: This posision provides direct support for students, parents and families of Entlish Lanuage Learners. He/She may complete or assist in the completion of the semi-annual grant certification. Essential duties and responsibilities: * Provide academic assistance and tutoring for EL students. This support will be scheduled during, before and after school, as well as during the summer * Plan and implement parent involvement activities. Create promotional pieces to increase outreach and communication to EL parents and other stakeholders * Carry out other duties as assigned QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements: * Bachelor's Degree preferred * Preference given to those holding a valid Michigan teaching license with ESL or bilingual endorsement Experience, Skills, Knowledge and Abilities: * Demonstrated leadership qualities and skills necessary to effectively communicate with students, parents, teachers, administrators, and other stakeholders * Knowledge of Sheltered Instruction Observation Protocol * Knowledge of WIDA English Language Development Standards and state assessments * Knowledge of ELL program and service delivery models * Exposure to the latest research and new practices that address the needs of EL students * A high degree of patience, ability and willingness to learn new skills * Prefer Burmese bilingual candidate PHYSICAL DEMANDS Required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. WORK ENVIRONMENT The noise level in the work environment is usually moderate. MENTAL FUNCTIONS Regularly required to analyze, communicate and use interpersonal skills. Frequently required to compare, copy, coordinate, instruct, compute and compile. Occasionally required to synthesize, evaluate and negotiate. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. OTHER SKILLS and ABILITIES: Ability to establish and maintain effective relationships with staff, students and parents; skill in oral and written communication. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds such as books and teaching material. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The ability to travel to other building is required. The position requires the individual to sometimes work irregular or extended work hours and meet multiple demands from several people. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually medium. EOE
    $26k-41k yearly est. 4d ago
  • Facilities & Janitorial Support Specialist - PART TIME - HELENA, MT

    Commonwealth Medical Services

    Support associate job in Helena, MT

    Job DescriptionFacilities & Janitorial Support Specialist Compensation: $19-$20 Per Hour Hours: 10-12 hours per week Requirements: Background check and driving history check required The Facilities & Janitorial Support Specialist is responsible for maintaining a clean, organized, and professional medical clinic environment. This role blends routine janitorial services with facility inspections, inventory tracking, light maintenance, and consistent communication with the Facility Manager to ensure the clinic remains safe, functional, and welcoming for staff and patients. Key ResponsibilitiesJanitorial & Facility Presentation Perform weekly janitorial and housekeeping services for the medical clinic. Ensure the clinic remains clean, organized, and professionally maintained. Most cleaning duties will occur after business hours or on weekends. Facility Walk-Throughs & Inspections Conduct weekly walk-through inspections of the clinic. Identify, document, and report facility concerns such as damaged furniture, broken fixtures, safety issues, or items requiring repair or replacement. Support the Facility Manager in maintaining orderly, presentable clinical spaces. Inventory & Supplies Create, update, and maintain clinic-specific inventories for furniture, equipment, cleaning products, and office supplies. Monitor supply levels and proactively notify the Facility Manager when restocking is needed. Review and update inventories on a weekly basis. Basic Maintenance & Facility Support Assist with light facility tasks, including: Minor repairs (e.g., replacing ceiling tiles, mounting items on walls). Light furniture assembly. Monthly checks of fire extinguishers and emergency lighting. Occasionally meet contractors on-site to provide building access. Assist with basic IT troubleshooting when needed (e.g., router resets). Communication & Reporting Provide concise weekly reports outlining inventory updates, facility concerns, and maintenance needs. Participate in weekly check-ins with the Facility Manager (in person, phone, or Microsoft Teams). Maintain consistent communication while working independently. Qualifications Previous experience in janitorial, housekeeping, or general facility maintenance preferred. Strong attention to detail with the ability to document findings clearly and accurately. Able to work independently while remaining organized and proactive. Dependable, reliable, and solution-oriented. Clean driving record required. Ability to stand for extended periods of time and lift up to 50 pounds.
    $19-20 hourly 4d ago
  • Asset Support Specialist

    The Strickland Group 3.7company rating

    Support associate job in Missoula, MT

    Join Our Growing Team as an Asset Support Specialist - Drive Growth Through Strategic Partnerships! Are you passionate about building relationships, driving engagement, and creating impactful affiliate programs? We're looking for a proactive and relationship-focused Asset Support Specialist to join our dynamic team. In this role, you'll lead the development, management, and optimization of affiliate partnerships that support our business growth and brand reach. Why You'll Love This Role: 💼 Comprehensive Training - Whether you're experienced or new to affiliate management, we offer the tools and support you need to thrive. ⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility. 📈 Career Advancement - Clear growth paths into senior partnership, marketing, or business development roles. 💰 Competitive Compensation - Base pay plus performance-based incentives and bonuses. Key Responsibilities: Build, maintain, and strengthen relationships with affiliate partners. Develop and execute strategies to grow and optimize affiliate programs. Serve as the primary point of contact for affiliates, providing support and ensuring a positive partner experience. Track affiliate performance, generate reports, and recommend improvements for program success. Collaborate with marketing, sales, and operations teams to align affiliate initiatives with business goals. Identify new affiliate opportunities through outreach, networking, and industry research. What We're Looking For: ✔ Excellent relationship-building and communication skills ✔ Strong organizational and project management abilities ✔ Data-driven mindset with the ability to analyze performance and trends ✔ Self-starter who thrives in a collaborative, fast-paced environment ✔ Experience in affiliate marketing, partnerships, or business development is a plus (but not required) Perks & Benefits: ✅ Paid training and continuous mentorship ✅ Health insurance and retirement plan options ✅ Incentive bonuses and performance recognition ✅ Growth opportunities into leadership and strategic roles 🚀 Ready to Build Powerful Partnerships? If you're excited to drive meaningful affiliate relationships and play a key role in growing a purpose-driven organization, we'd love to hear from you! 👉 Apply now and join us as an Asset Support Specialist-where collaboration meets opportunity.
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Peer Support Specialist

    Center for Mental Health 3.6company rating

    Support associate job in Great Falls, MT

    Job Title: Peer Support Specialist Part-Time / 20 hours per week / Non-Exempt / Great Falls Position Overview: The Peer Support Specialist provides community-based peer support services that are designed to promote the recovery, empowerment, and community integration of individuals who have severe and chronic behavioral health challenges. Will facilitate opportunities for individuals receiving service to direct their own recovery and advocacy process, by teaching and supporting individuals. Promoting the knowledge of available service options and choices of natural resources in the community and help facilitate the development of a sense of wellness and self-worth Job Duties: Works as part of a multi-disciplinary team to help consumers to develop a personal recovery plan and identify opportunities to provide support as clients work to achieve their recovery goals. Listens and encourages clients to talk about their lives, struggles and goals Promotes client self-determination and decision-making. Offers encouragement, hope and reassurance to clients who are developing the necessary skills for integration into the community. Models competency in recovery and maintaining ongoing wellness. Must complete and pass medication training test within initial probation period. Liaison with other members of the treatment team to develop an effective support system for the consumer. Monitors and supports consumers through regular visits and reports progress or concerns to the treatment team. Helps clients set and achieve meaningful goals in the areas of mental health recovery, education, daily living skills, substance use, relationships, productivity, and leisure. Assumes responsibility for the workload assigned, working independently and cooperatively with the team. Acts as an advocate for mental health issues in the Many Rivers region. Maintains records, reports, and statistics necessary for program functioning and evaluation, completes client notes in accordance with Many Rivers policy. Co-operates and participates in evaluation and research. Participates in program meetings, employee education and orientation, which will include a close-working relationship with multi-disciplinary team. Comply with relevant legislation, regulations, and mandatory guidelines. Must disclose personal recovery journey with clients. Responds to emergency health hazards as defined by the Medical Director or Supervisor. Part-Time at 20 hours per week. Minimum Qualifications: GED or High School diploma required. 1-2 years' experience in dealing with mental illness issues and related mental health services. Must have a personal recovery experience for mental health and/or substance use. Must be in recovery for 2 years. Without incarceration, hospitalization, or inpatient admission exceeding 72 hours in the last 2 years. Must have some knowledge and experience of severe mental illness and treatment, and its impact on consumer/survivors and their families. Computer skills are preferred. Must obtain Certification within 1 month of hired date. Hourly Wage: $15.00 + DOE All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. About Great Falls: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and the Center for Mental Health is an excellent choice for you. We would love to hear from you and discuss this opportunity. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
    $15 hourly Auto-Apply 60d+ ago
  • Peer Support Specialist

    Winds of Change 3.5company rating

    Support associate job in Missoula, MT

    Job Description Join Our Team: Certified Peer Support Specialist Do you believe lived experience can inspire hope and create meaningful change? Are you passionate about walking alongside others on their recovery journey? If so, we invite you to apply for our Certified Peer Support Specialist position in Missoula, MT. In this role, your personal recovery experience will be a powerful tool to support, encourage, and empower individuals facing mental health and/or substance use challenges. You'll help foster connection, resilience, and self-advocacy within a recovery-oriented environment. What You'll Do: Provide individual and group peer support rooted in mutual respect and shared experience Build authentic, trusting relationships that promote hope, resilience, and self-determination Collaborate with clinical and support teams to reinforce a recovery-focused culture Model healthy coping skills, wellness practices, and positive self-advocacy What We're Looking For: Current Certified Peer Support Specialist credential (required) Lived experience in recovery from mental health and/or substance use challenges Strong communication, listening, and interpersonal skills A passion for advocacy and empowering others through person-centered care Why Join Us? This is more than a position-it's a chance to turn your lived experience into meaningful impact. We value authenticity, empathy, and the strength found in shared journeys. You'll be part of a supportive, mission-driven team that believes recovery is possible for everyone. Benefits: 401(k) retirement plan Paid Time Off (PTO) and sick leave Comprehensive health insurance Dental and vision coverage If you're ready to use your story to inspire hope and support others in their recovery, we'd love to hear from you. Compensation: $17.50 hourly Responsibilities: Client Transportation: Provide transportation for clients to their appointments as needed. Group Facilitation: Facilitate recovery-based group activities to support client engagement and growth. Assessment: Evaluate and assess factors that may hinder clients' ability to live independently or integrate into the community. Communication Skills Development: Address and improve communication skills in individuals to enhance their interactions. Symptom Management: Implement effective skills and strategies to help clients manage their symptoms. Social Support Development: Assist individuals in developing and strengthening their social support systems. Skills Adaptation: Help clients adapt skills for various life domains, including home, work, education, leisure, and social activities. Crisis Intervention: Provide immediate crisis intervention when necessary to ensure client safety and well-being. Training Completion: Complete assigned training sessions, both in-person and through online learning programs. Documentation: Document daily activities and progress for each client accurately and promptly. Productivity Standards: Consistently meet established productivity standards. Shift Coverage: Cover shifts at group homes as needed, including day, evening, and overnight shifts. Meeting Participation: Schedule and attend required meetings to coordinate care and support for clients. Attendance: Maintain regular attendance to ensure continuity of care for clients. Qualifications: State Certification: Must have Peer Support Certification from the State of Montana. Age Requirement: Must be 18 years of age or older (state requirement for licensing). Driver's License & Insurance: Must possess a current driver's license, reliable transportation, and full automobile insurance coverage. HIPAA Compliance: Adhere to HIPAA regulations and maintain confidentiality at all times. Certification: Must hold a valid Peer Support certification from the state of Montana. Education Requirement: High School Diploma or equivalent (GED) is required. About Company Winds of Change is a mental health clinic dedicated to inspiring change, fostering hope, and promoting recovery. We strive to make a positive impact on the lives of individuals and communities we serve.
    $17.5 hourly 12d ago
  • ATM Support Specialist

    Grizzly Security Armored Express

    Support associate job in Kalispell, MT

    The ATM Support Specialist is responsible for assisting with the daily operations of the ATM operations. Additionally, this role will provide support in Cash-in-Transit (CIT) services when not needed for ATM projects. This role will assist in providing support for all ATM operations in Grizzly Security's service areas. This includes ATMs owned by Grizzly Security and ATMs owned by Grizzly Security's customers. This role will also provide support to CIT staff who are in need of troubleshooting expertise. In addition to ATM responsibilities, this position will have a substantial role as a CIT Armed Guard. This position reports directly to the Branch Supervisor/ATM Fleet Coordinator. Responsibilities Cash in Transit: Operate and drive an armored truck to transport valuables safely. Ensure the security and safety of the vehicle and its contents. Follow all security protocols and procedures during transit. Provide exceptional customer service to all customers while performing CIT duties. Maintain a clean driving record and adhere to all traffic laws. Capable of maintaining situational awareness at all times. Filling Grizzly Security's customers ATM and ITMs along with providing first line maintenance. ATM Related Duties: Assist the ATM Fleet Coordinator with all tasks related to Grizzly Security's ATM fleet and provided services. Install new ATMs at designated locations. Replace parts and perform routine maintenance on ATMs. Load software and perform updates on ATM systems. Troubleshoot and resolve technical issues with ATMs. Fill ATMs with cash and ensure they are operational. Perform any other tasks related to the operation and management of the ATM fleet. Willingness to travel to off-site ATMs as needed. This may include overnight travel plans. Assist ATM Fleet Coordinator in documentation of ATM repairs and services. Training and Development: Continual participation in training programs, conferences and courses to stay current with industry trends, standards and technologies. This may require out of state travel. Train new employees on ATM operations and processes. Serve as a resource for Grizzly Security employees regarding ATM related operations and troubleshooting. Mentor and support staff to improve their skills and efficiency. Requirements Qualifications: Education: High school diploma or equivalent. Experience: Minimum of 1 year of experience in CIT or ATM support positions. Experience in CIT services is a strong advantage. Skills: Willingness to learn. Excellent attention to detail and accuracy Technically inclined with a strong understanding of ATM hardware and software. Excellent problem-solving skills. Comfortable working in tight, confined spaces. Proficient in cash transportation procedures and security protocols. Good communication and interpersonal skills. Ability to work under pressure and handle stressful situations calmly. Proficiency with Microsoft Office programs. Physical & Other Requirements: Ability to work in a high-security environment. Must pass background checks, including criminal history, drug testing, and credit checks. Must be licensed or have the ability to obtain a license through the State of Montana Private Security Program with a firearm endorsement. Must be licensed to operate a motor vehicle. Ability to work flexible hours, including nights, weekends, and holidays. Must be physically fit to handle the demands of the job, including standing for extended periods, lifting heavy cash containers (up to 60 lbs.), and operating armored vehicles. Grizzly Security Armored Express, Inc. is committed to providing the highest level of service to our clients. With this in mind, there are some core expectations that we hold for our employees that have been outlined in this . These expectations are meant to be a starting point for offering high quality service to both internal and external customers and are not all-inclusive. All job requirements in this indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities and requirements of the position. Employes may be required to perform other job-related assignments as requested.
    $28k-37k yearly est. 60d+ ago
  • Peer Support Specialist

    Manyriverswholehealth

    Support associate job in Helena, MT

    Full-time/Non-exempt/Helena - Crisis Peer Support Specialist Position Overview: Peer Support Specialist provides crisis-based peer support services that are designed to promote recovery, empowerment, and community integration of individuals who are experiencing a behavioral health crisis. Will facilitate opportunities for individuals receiving the crisis service to direct their own recovery and advocacy process, by teaching and supporting individuals. Promoting the knowledge of available service options and choices of natural resources in the community and help facilitate the development of a sense of wellness and self-worth. Utilizes own lived experience of recovery to support individuals in crisis, providing hope, emotional support, advocacy, and connection to long-term services. Job Duties: Works as part of a multi-disciplinary team to help clients to develop a personal recovery plan and identify opportunities to provide support as clients work to achieve their recovery goals. Listens and encourages clients to talk about their lives, struggles, and goals. Must make themselves available to all clients who enter the crisis facility to support wellness recovery through direct service care. Promotes client self-determination and decision-making. Coaches and supports clients who are developing the necessary skills for integration into the community. Advocates for clients working in recovery that are developing life skills and building confidence to attain goals. May interact with referral contacts within the community. Ability to maintain boundaries and role identity and remain person-centered for quality clinical care. Demonstrate strong communication during high stress circumstances. Links clients to resources identified within the crisis recovery plan. Models' competency in recovery and maintaining on-going wellness. Liaison with other members of the treatment team to develop an effective support system for the client. Monitors and supports client through consistent interactions and peer support. Report concerns, records progress notes on clients; completes incident reports and calls to multidisciplinary team as needed. Must complete and pass medication training test within initial probation period and provide medication transport. Works independently within the facility and cooperatively with the team. Maintains records, reports, and statistics necessary for program functioning and in accordance with MWRH policies. Must self-identify as a consumer of behavioral health and be in recovery. Must pass Behavioral Health Peer Support Specialist (BHPSS) certification within one (1) month of employment. Must participate in peer support training consisting of one week of 40 hours of initial training, any additional provided and requested by MRWH, and 20 CEU's annually. Clinical supervision requirement of 1 hour required for every 20 hours worked. May work varied shifts including holidays. Minimum Qualifications: GED or High School diploma required. 1-2 years' experience in dealing with mental illness issues and related mental health services. Must have a personal recovery experience for mental health and/or substance use. Must be in recovery for 2 years. Without incarceration, hospitalization, or inpatient admission exceeding 72 hours in the last 2 years. Must have some knowledge and experience of severe mental illness and treatment, and its impact on consumer/survivors and their families. Computer skills are preferred. Must obtain Certification within 1 month of hired date. Hourly Rate: $16.50 + DOE Shift Differential Day shift $1.00 an hour. Evening and night shift $2.00 an hour. Weekend hours are Friday from 11:00 pm until 9:00 am on Monday, $2.00 an hour. Benefits: 401K Matching Contributions Health Insurance Dental Insurance Flexible Spending Account Health Savings Account Flexible Work Schedule Paid Holidays Paid Birthday Pet Insurance All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
    $16.5 hourly Auto-Apply 42d ago
  • Peer Support Specialist

    Many Rivers Whole Health

    Support associate job in Helena, MT

    Job Description Full-time/Non-exempt/Helena - Crisis Peer Support Specialist Position Overview: Peer Support Specialist provides crisis-based peer support services that are designed to promote recovery, empowerment, and community integration of individuals who are experiencing a behavioral health crisis. Will facilitate opportunities for individuals receiving the crisis service to direct their own recovery and advocacy process, by teaching and supporting individuals. Promoting the knowledge of available service options and choices of natural resources in the community and help facilitate the development of a sense of wellness and self-worth. Utilizes own lived experience of recovery to support individuals in crisis, providing hope, emotional support, advocacy, and connection to long-term services. Job Duties: Works as part of a multi-disciplinary team to help clients to develop a personal recovery plan and identify opportunities to provide support as clients work to achieve their recovery goals. Listens and encourages clients to talk about their lives, struggles, and goals. Must make themselves available to all clients who enter the crisis facility to support wellness recovery through direct service care. Promotes client self-determination and decision-making. Coaches and supports clients who are developing the necessary skills for integration into the community. Advocates for clients working in recovery that are developing life skills and building confidence to attain goals. May interact with referral contacts within the community. Ability to maintain boundaries and role identity and remain person-centered for quality clinical care. Demonstrate strong communication during high stress circumstances. Links clients to resources identified within the crisis recovery plan. Models' competency in recovery and maintaining on-going wellness. Liaison with other members of the treatment team to develop an effective support system for the client. Monitors and supports client through consistent interactions and peer support. Report concerns, records progress notes on clients; completes incident reports and calls to multidisciplinary team as needed. Must complete and pass medication training test within initial probation period and provide medication transport. Works independently within the facility and cooperatively with the team. Maintains records, reports, and statistics necessary for program functioning and in accordance with MWRH policies. Must self-identify as a consumer of behavioral health and be in recovery. Must pass Behavioral Health Peer Support Specialist (BHPSS) certification within one (1) month of employment. Must participate in peer support training consisting of one week of 40 hours of initial training, any additional provided and requested by MRWH, and 20 CEU's annually. Clinical supervision requirement of 1 hour required for every 20 hours worked. May work varied shifts including holidays. Minimum Qualifications: GED or High School diploma required. 1-2 years' experience in dealing with mental illness issues and related mental health services. Must have a personal recovery experience for mental health and/or substance use. Must be in recovery for 2 years. Without incarceration, hospitalization, or inpatient admission exceeding 72 hours in the last 2 years. Must have some knowledge and experience of severe mental illness and treatment, and its impact on consumer/survivors and their families. Computer skills are preferred. Must obtain Certification within 1 month of hired date. Hourly Rate: $16.50 + DOE Shift Differential Day shift $1.00 an hour. Evening and night shift $2.00 an hour. Weekend hours are Friday from 11:00 pm until 9:00 am on Monday, $2.00 an hour. Benefits: 401K Matching Contributions Health Insurance Dental Insurance Flexible Spending Account Health Savings Account Flexible Work Schedule Paid Holidays Paid Birthday Pet Insurance All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
    $16.5 hourly 12d ago
  • Residential Relief Support Specialist for Group Home

    Intermountain Deaconess Children's Services 4.6company rating

    Support associate job in Helena, MT

    Job Description Weekend and Evening Warriors encouraged to apply. Do you want a rewarding career with a strong sense of purpose? Is it important to you to feel aligned in values and priorities with your employer? Do you have a genuine desire to contribute to hope and healing for families in Montana? Then we want to meet you! Intermountain has an expansive vision, a mission of healing through healthy relationships, a culture of strong values, and we are hiring! If you are energetic, adaptable, purpose-driven, and dedicated, apply to join our team as our Residential Relief Support Specialist! You will work with employees across the organization on various services, programs, projects, or initiatives. Join us in creating nurturing environments where children can thrive and grow! Why Work at Intermountain? It'll be more than a job; it's Heart Work. Your commitment and values can shine every day You'll work with us for mental and behavioral health of children and families Contribute to the 116-year history of tremendous impacting and healing Work with a dynamic and supportive team dedicated to your growth Gain expertise in our nationally recognized developmental relational model through immersive, hands-on training Immerse in our holistic, relationship-based approach to healing and care Enjoy an amazing benefits package that supports your well-being and growth Check out our impact Home - Intermountain To flourish in this role, you will: Provide comprehensive care and supervision to children by fostering a nurturing, emotionally supportive, and secure environment. Serve as a consistent role model, utilizing de-escalation techniques, active listening, and warm, appropriate communication to promote positive behavior and inclusive peer culture. Support teachers in delivering educational content and managing classroom dynamics. Qualifications: 19 years or older Valid Driver's License Must pass a Background check prior to start date As your next employer, we are excited to offer you: Manageable productivity and documentation standards that align with our culture centered on work-life balance Competitive hourly rate starting at $16.50 per hour or DOE Flexible schedule and shift choices Must be available weekend and evenings Collaborative approach to developing a caseload Extensive in-house trainings Culture that honors and celebrates employee mental wellness and sustainability We look forward to getting to know you! Intermountain Deaconess Children's Services is an equal opportunity employer. Apply at *****************************
    $16.5 hourly 12d ago
  • Peer Support Specialist

    Many Rivers Whole Health

    Support associate job in Great Falls, MT

    Job Description Job Title: Peer Support Specialist Part-Time / 20 hours per week / Non-Exempt / Great Falls Position Overview: The Peer Support Specialist provides community-based peer support services that are designed to promote the recovery, empowerment, and community integration of individuals who have severe and chronic behavioral health challenges. Will facilitate opportunities for individuals receiving service to direct their own recovery and advocacy process, by teaching and supporting individuals. Promoting the knowledge of available service options and choices of natural resources in the community and help facilitate the development of a sense of wellness and self-worth Job Duties: Works as part of a multi-disciplinary team to help consumers to develop a personal recovery plan and identify opportunities to provide support as clients work to achieve their recovery goals. Listens and encourages clients to talk about their lives, struggles and goals Promotes client self-determination and decision-making. Offers encouragement, hope and reassurance to clients who are developing the necessary skills for integration into the community. Models competency in recovery and maintaining ongoing wellness. Must complete and pass medication training test within initial probation period. Liaison with other members of the treatment team to develop an effective support system for the consumer. Monitors and supports consumers through regular visits and reports progress or concerns to the treatment team. Helps clients set and achieve meaningful goals in the areas of mental health recovery, education, daily living skills, substance use, relationships, productivity, and leisure. Assumes responsibility for the workload assigned, working independently and cooperatively with the team. Acts as an advocate for mental health issues in the Many Rivers region. Maintains records, reports, and statistics necessary for program functioning and evaluation, completes client notes in accordance with Many Rivers policy. Co-operates and participates in evaluation and research. Participates in program meetings, employee education and orientation, which will include a close-working relationship with multi-disciplinary team. Comply with relevant legislation, regulations, and mandatory guidelines. Must disclose personal recovery journey with clients. Responds to emergency health hazards as defined by the Medical Director or Supervisor. Part-Time at 20 hours per week. Minimum Qualifications: GED or High School diploma required. 1-2 years' experience in dealing with mental illness issues and related mental health services. Must have a personal recovery experience for mental health and/or substance use. Must be in recovery for 2 years. Without incarceration, hospitalization, or inpatient admission exceeding 72 hours in the last 2 years. Must have some knowledge and experience of severe mental illness and treatment, and its impact on consumer/survivors and their families. Computer skills are preferred. Must obtain Certification within 1 month of hired date. Hourly Wage: $15.00 + DOE All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. About Great Falls: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and the Center for Mental Health is an excellent choice for you. We would love to hear from you and discuss this opportunity. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
    $15 hourly 11d ago

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