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Support associate jobs in New Jersey - 931 jobs

  • Resolution Support Specialist (FINRA License Required)

    ADP 4.7company rating

    Support associate job in Florham Park, NJ

    ADP is hiring a Resolution Support Specialist I. In this position you will respond to requests for research and issue resolution that require research time to resolve, thereby allowing front line associates to be available to clients. In addition you will work on special projects that support client satisfaction and retention. To succeed in this role, you must be comfortable working in a fast based environment where adaptability, responsiveness, and empathy are must-haves. Over the phone and in writing, your communication style is clear and easy for our clients and internal partners to understand and act on. You will need to balance your workload, handle back-to-back inquires, and use solid decision making to determine the best path to resolution. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You must have the ability to flex and adapt in this role. You thrive in an environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: You adhere to a daily schedule and organize yourself to deal with a high volume of different tasks. Receives requests for research and issue resolution via phone, email or queue. Determines appropriate corrective action to resolve issues and minimize impact to clients. Managing your own caseload and follow up, while adhering to internal SLAs for response times. Performs duties of inbound Client Service Representative or Sales Support Specialist during peak periods. Helps onboard new clients with a focus on driving positive client satisfaction surveys Performs proactive check-ins with clients via email and phone calls. Successfully navigates through all systems and properly utilizes each system to its full potential i.e. Omni, Tops, CEH, DBAL, PES, Plan Sponsor Website, Admin Web, RUN. Utilizes de-escalations skill to resolve issues, escalating them to management when appropriate. Suggests and implements procedural and process changes for achieving team goals/performance functions. Building rapport, establishing trust and shining with professionalism on every interaction Aptitude to grasp new concepts or tools by actively learning. Makes decisions based on available resources, constraints and organizational values. You should be available to work overtime hours during peak times Performs other related duties as assigned QUALIFICATIONS REQUIRED: * 1 year experience in a client service call center environment required. * FINRA 6 & 63 required A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: * Experience noted above, OR * Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact. Available Locations Florham Park, New Jersey, United States Allentown, PA, United States El Paso, TX, United States Louisville, Kentucky, United States Dallas, TX, United States Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $16.35 - USD $33.17 / Hour* * Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $33.2 hourly 6d ago
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  • Content Management System Specialist

    TSR Consulting 4.9company rating

    Support associate job in Princeton, NJ

    84155 **Please only local candidates to Princeton NJ **MUST have Pharmaceutical or Life Sciences industry experience TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment. Must have skills: Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard) Strong understanding of content workflows and regulatory compliance Ability to manage large-scale communications and user support Pharmaceutical or Life Sciences industry experience, especially in promotional content management Familiarity with regulatory review processes and compliance standards Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments Experience managing global user bases and supporting multi-country implementations Pay: $27-28/hour W2 Location: Princeton NJ Responsibilities: This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault Manage tags, campaigns, and agency lists in Veeva Vault Partner with IT to understand, test, and validate changes in UAT and Production environments Maintain and update support guides in Review Central and Veeva Vault Resources Serve as the sole approver for all test runs and scripts for Veeva Vault Maintain static permission lists and control mail groups used for communications Manage, update, and resolve access/permission issues in PromoMat Approve ServiceNow tickets for system access across MLR and eWizard platforms Maintain the master agency user list and support market leads in adding new countries Assist Regulatory Ops with workflows, permissions, and profiles for external users Work with users to provide guidance and troubleshoot workflow issues
    $27-28 hourly 5d ago
  • Treasury Management Support Specialist

    First Busey Corporation 4.5company rating

    Support associate job in Plainfield, NJ

    The Treasury Management Support Specialist will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and treasury management services. This role is located in Leawood, KS or Plainfield, IL. Duties & Responsibilities * Provide direct support to customers and associates responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone or email. * Provide training, for all cash management services, including but not limited to, ACH processing, online wires, commercial online banking, bill pay, sweep accounts, positive pay, , Integrated Payables and Remote Deposit Capture. * Complete system maintenance for existing treasury management products and services. * Prepare customer documents to establish or maintain treasury management services and commercial deposit accounts. * Maintain knowledge of regulations surrounding treasury services. * Assist commercial customer who have experienced fraud on their account. * Provide specialized line of business support. * Identify and resolve issues within assigned responsibility, elevating urgent matters to management. * Other special projects as directed. Education & Experience * Knowledge of: * Strong oral and written communication skills * Advanced knowledge of the line of business policies, procedures and products * Operational workflows and secure file transmissions * Ability to: * Multi-task and work independently * Solve problems independently while applying logic and discretion * Adapt to change and respond to all requests in a professional manner * Desire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasks * Analyze and solve problems for which there are not always precedents * Maintain visual attention and mental concentration for extended periods of time * Possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment * Education and Training: * High school diploma or equivalent required; college degree preferred. * 2 years of customer service experience preferred * Previous banking or finance and customer service experience preferred. * Previous experience in roles identifying customer needs to expand relationships. * Requires knowledge of Microsoft Office, Excel and Adobe Acrobat. Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $20 - $26/ hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
    $20-26 hourly Auto-Apply 11d ago
  • PT Support Associate-6

    Tory Burch 4.9company rating

    Support associate job in Elizabeth, NJ

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $34k-41k yearly est. Auto-Apply 2d ago
  • Transaction Support Associate

    Glas

    Support associate job in Jersey City, NJ

    Salary: Competitive Work Type: Hybrid Working The role of Transaction Support Team GLAS is an international provider of institutional debt administration services, serving lenders, borrowers, issuers, and advisers offering a global platform across Loan Agency and related services, Capital Markets and Restructuring. GLAS' vision is to be recognised as the best-in-class independent, non-creditor, conflict-free provider of institutional debt administration services, enabling global clients and counterparties to achieve successful outcomes on their transactions. The business currently comprises c.450 employees who deliver a solution-based, innovative service, ensuring GLAS is the preferred global partner of choice. GLAS has a blue-chip customer base developed over many years; select clients include Apollo, Blackstone, CVC, Deutsche Bank and Goldman Sachs. GLAS has been recognised as the premier independent provider of loan agency and bond trustee services with a portfolio of over $750 billion assets across its global platform. The company is headquartered in London with offices in Paris, Frankfurt, Madrid, New York, New Jersey, Sydney, Melbourne, Brisbane, Singapore, Hong Kong and Dubai. The Transaction Support Team is responsible for handling and processing an array of deadline driven administrative activities in relation our portfolio corporate lending and debt capital market transactions. We are looking for the right candidate with the right attitude who brings with them a desire to learn and a passion to see the business thrive Duties and Responsibilities Managing and organising the daily workload ensuring activities are performed within defined deadlines. Maintaining key customer contacts within a CRM system Assisting transaction managers with the onboarding of new entities through data input Assigning of new transaction bank accounts Establishing of new transaction bank accounts in conjunction with GLAS's banking providers Assisting transaction managers with internal deal signing mechanics - printing and scanning Logging receipt of original transaction documentation and making the necessary arrangement to archive this offsite Logging receipt of original security documentation and making the necessary arrangement to store this onsite Establishing online secure Debtdomain workspaces for new transactions Creating deal specific calendar reminders and acting upon those calendar notifications Distributing transaction related reporting via the Debtdomain workspace Assisting transaction managers with deal party meeting coordination Preparing the GLAS contact information form ahead of any borrower initiative exercise Collaborating and coordinating with team members to cover all administrative tasks Providing exceptional service to stakeholders - including dealing with internal and external queries in a timely manner. In conjunction with the Head of Loans, developing processes and procedures. Establishing a high-quality standard within the team, particularly with regards to service delivery and exceptional attention to detail. Personal Skills High personal standards of work and dedicated to consistently providing high levels of customer service and quality work product. Exceptional attention to detail. Highly organised and adaptable. Excellent time management skills and the ability to effectively work to a tight deadline. Adaptable with a can-do attitude. Ability to work collaboratively in a team environment. Ability to work autonomously and take initiative. Proactive thinker and planner. Problem solving attitude. Ability to identify issues and escalate/resolve accordingly About GLAS GLAS is a leading independent and conflict free service provider. We are a market leader in the non-bank loan agency and corporate trustee market place. GLAS is committed to providing the highest quality debt administration services. We do this by working on a global platform, providing continual premium customer service alongside a pragmatic and commercial approach. The GLAS attitude is solution focused whilst keeping the customer at the heart of everything we do. We strive to be the best in class while maintaining professional integrity. These principals are the driving force of the GLAS ethos. It's our people who make GLAS successful and we strive to recruit and retain the best people and operate in an environment underpinned by inclusivity, diversity, and opportunity. We recognise that a more inclusive workplace allows ideas and a variety of points of view to trigger discussions or deliver innovative results. Besides, we want people at GLAS to be successful - we are committed in your career development. We truly believe in and live by our values of stepping in, stepping up and standing out. In addition to our commitment to a diverse workforce we are also happy to talk about flexible working to support
    $45k-88k yearly est. 14d ago
  • Support Associate

    Saks Off 5TH

    Support associate job in Elizabeth, NJ

    Saks OFF 5TH is the premier online luxury off-price destination. Through its website and app, Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices. The company is reimagining traditional off-price with a digitally-native model focused on customer experience. What This Position Is All About: Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape. We are seeking a motivated and creative Operations Associate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you! Who Are You: Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation Passionate and enthusiastic fashion expert with an outstanding work ethic Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation Achieves results through teamwork by using strong interpersonal skills Expert communicator with the special ability to build strong internal and external relationships Adaptable to changes and can be relied upon to consistently deliver exceptional results You establish positive interpersonal relationships and can get cooperation even in the most challenging situations You Also Have: High school diploma or equivalent Experience executing warehouse duties within a retail, customer service, or sales environment Proven time management skills and comfortable managing multiple projects with shifting priorities Thorough knowledge of the fashion industry and a passion for sharing your expertise Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers Ability to work effectively using inventory management systems Flexibility to work evenings, weekends and public holidays As The Operations Associate, You Will: Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise Deliver merchandise to departments according to visual directives and replenish product as needed Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards Maintain proper display of merchandise in the store, ensuring they comply with brand standards Expedite merchandise transfers, customer sends, and Return To Vendors with urgency Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner Respond appropriately to customer questions, inquiries, and needs Assist on the sales floor when required Adhere to Asset Protection control and compliance procedures Efficiently complete tasks or special projects assigned by store leadership Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks #OFF5THOperationsAssociate Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
    $45k-87k yearly est. Auto-Apply 60d+ ago
  • Client Support Associate (Temp to Perm)

    Gateway Search Associates

    Support associate job in Marlton, NJ

    Job Description This position is structured as a temp to perm opportunity and is intended to serve as a clear stepping stone from a temporary assignment into a permanent role. Our client is using the initial temporary period to ensure mutual fit, provide hands on exposure to the responsibilities, and allow the individual to integrate with the team and systems. It is important to note that the client has a genuine intention to convert the role to a full time permanent position, assuming performance and overall alignment meet expectations. The Client Support Associate works closely with internal teams and national and international clients to facilitate the compliant sale and distribution of biomaterials. In addition to delivering a high level of customer service, this individual ensures adherence to internal standard operating procedures and applicable regulatory agency requirements, helping maintain the organization's commitment to quality, compliance, and scientific integrity. Assist in reviewing new customer accounts Review incoming customer orders Save and apply material transfer agreements/assurance forms Compile and review paperwork for processed orders End of day closeout and invoice generation Assist customers via e-mail and phone outreaches Other projects and tasks, as assigned Requirements Associates Degree required. Bachelor's Degree preferred (biology/biomedical a plus). 1-2 years of experience working within a customer service environment is required. Experience working within a call center environment is strongly preferred. Strong Communication skills and attention to detail are required for this role.
    $44k-85k yearly est. 14d ago
  • Gallery Housekeeping Support Associate

    Explore RH

    Support associate job in Red Bank, NJ

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Housekeeping Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Build and maintain partnerships within the Gallery team Assist in the maintenance of the Gallery at all levels: Vacuuming floors, tidying up rooms, gathering trash and restocking pantries Polishing furniture, deep cleaning rugs, floors, windows and walls Light exterior maintenance and landscaping Deep cleaning and refreshing of restrooms OUR REQUIREMENTS Strong interpersonal skills Mental flexibility Strong organizational and time management skills Ability to recognize and respond to multiple priorities Commitment to Quality, detail focused on all levels Delivery of first-class service to our employees and our clients PHYSICAL REQUIREMENTS Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques Ability to maneuver effectively around gallery floor, stock room and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
    $45k-87k yearly est. Auto-Apply 18d ago
  • Broker Dealer Operations Support Associate

    Financial Northeastern Corp

    Support associate job in Fairfield, NJ

    Job DescriptionJoin Our Team at Financial Northeastern Corp in Fairfield, NJ! We are currently seeking a dedicated and detail-oriented individual to join our team as a Brokerage Operations Support. In this role, you will play a crucial part in supporting our Financial Brokerage Operations team in ensuring the smooth and efficient operation of our brokerage services. As an Operations Support Associate, you will be responsible for various tasks related to Back Office Operations. Your attention to detail, accuracy, and strong organizational skills will be key in helping us maintain our high level of service to our clients. If you are looking to learn the financial business from the ground up and are passionate about providing top-notch support, we would love to hear from you! Qualifications: Preferably passed the SIE Exam (and a willingness to get FINRA Series 7) Proactive Eager and willing to learn Strong proficiency in Microsoft Suite (including Excel), Outlook, Adobe Attention to detail High level of accuracy Analytical & critical thinking skills Compensation: The position offers a starting base salary ranging from $60,000 to $70,000 annually, commensurate with experience and qualifications. What We Offer: A collaborative and supportive work environment. Competitive compensation package, including medical, dental and vision coverage as well as a 401K with company match. Comprehensive training and mentorship to support your success. FNC is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. About FNC: Established in 1984, Financial Northeastern Companies is a well-established, full-service broker/dealer firm. We offer a full range of fixed-income investment products tailored to meet the liquidity and needs of specialized segments of the institutional investment marketplace. This market focus enables us to provide each client with the service, support and guidance they need to fulfill their investment responsibilities confidently and effectively. If you are looking for a rewarding career in Financial Brokerage Operations with a company that values teamwork, professionalism, and continuous growth and development, Financial Northeastern Corp may be the perfect fit for you. Recent graduates are welcome to apply! #hc212325
    $60k-70k yearly 13d ago
  • Production Support Technician

    Artech Information System 4.8company rating

    Support associate job in Morris Plains, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960
    $77k-114k yearly est. 1d ago
  • IT Security production support Specialis

    Tata Consulting Services 4.3company rating

    Support associate job in Pennington, NJ

    Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain. * Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required. * Well versed with ITIL framework * Excellent Communication Skills * Demonstrate a strong work ethic and takes pride in accomplishment. * CISSP OR equivalent Information Security domain certificate will be value add. * Exhibits strong drive for results and success. * Persists in the face of significant difficulties, does not give up easily. Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices. Generic Managerial Skills, If any Identity and access Management TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $110,000-$120,000 a year
    $110k-120k yearly 14d ago
  • Technical Production Support PM

    Hsssoft

    Support associate job in Warren, NJ

    FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.
    $64k-110k yearly est. 1d ago
  • Technology Support III - Mainframe, Distributed Production Support

    JPMC

    Support associate job in Jersey City, NJ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with an IBM zSeries Mainframe environment. Knowledge of z/OS, JCL, TSO/ISPF Experience and knowledge of COBOL/Natural Experience and knowledge of DB2/Adabas and VSAM & utilities Knowledge of CONTROLM/CA7/ZEKE scheduling tool Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files Experience using incident management tools (Service Now) Preferred qualifications, capabilities, and skills Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support AWS cloud experience Experience managing projects and migrations
    $64k-111k yearly est. Auto-Apply 60d+ ago
  • Temporary Support Associate

    Tapestry, Inc. 4.7company rating

    Support associate job in Jackson, NJ

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Temporary Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $17.00 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 121853
    $15-17 hourly 60d+ ago
  • BCBA - 5K Sign-On- Dedicated Clinical Support - Union, NJ

    Flywheel Centers 4.3company rating

    Support associate job in Union, NJ

    Job DescriptionBCBA - Union, NJ (Fully Center-Based | Afternoon/Evening) Make an Impact. Get the Support You Deserve. At Flywheel Centers, we believe BCBAs do their best work when they're supported, focused, and valued. This is a role where you can deliver high-quality ABA care, grow professionally, and actually enjoy your work. What Sets This Role Apart: $5,000 Sign-On Bonus - $2,500 after 3 months, $2,500 after 6 months Fully Center-Based - no home visits, no travel between clients Dedicated BT Liaison - we handle scheduling, parent communication, and coordination, so you can focus on what matters Hands-On Clinical Support - engaged Clinical Director + dedicated BCBA supervisor Reasonable Caseloads - manageable assignments for meaningful clinical outcomes Growth Opportunities - clear path to Lead BCBA or Clinical Director Your Role Conduct assessments, create individualized treatment plans, provide parent training, and supervise RBTs Collaborate with your clinical team to ensure best practices and high-quality outcomes Maintain documentation and compliance with QA support Participate in ongoing professional development Who You Are Master's degree in ABA, Psychology, Education, or related field Active BCBA certification Collaborative, ethical, and committed to quality care Job Posted by ApplicantPro
    $29k-36k yearly est. 13d ago
  • Service Support Specialist

    Evolution Americas

    Support associate job in Atlantic City, NJ

    Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description The Service Support Specialist is responsible for managing table uptime and minimizing table downtime as much as possible by proactively dealing with different type of technical issues, following proper escalation path, notifying Licensees in a timely manner about issues occurred and tracking incidents in JIRA / TTS / SST systems, and testing the studio during critical situations. Responsibilities: Ensuring that all tables are operational without interruptions; Ensuring games results are completed and processed according to the correct procedures to guarantee integrity of games; Ensure appropriate number of staff are present for each shift; Identifying and resolving all game irregularities due to dealer mistake, software issues or any other reason; Identifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including but not limited to hardware, software, and network connectivity; Resolving players' disputes related to the actions of the dealer or any other event that could have affected the integrity of the game. Escalating all incidents that cannot be resolved at 1st line to the appropriate 2nd line, or 3rd line support function via Jira or SST as required. Identifying problems/repeat Incidents and escalating them to appropriate 2nd line, 3rd Line support function via Jira /SST where appropriate. Monitoring critical application functions and Infrastructure components via the provided monitoring tools; identifying, analysing, logging and escalating all alerts as necessary. Handling major incident management for all events that affect the availability of the Live Casino Service including but not limited to: 1st line diagnosis of all Major Incidents Escalation of Major Incidents to the appropriate 2nd line support group Coordination of all support activity throughout the duration of Major Incidents Providing update to all concerned parties throughout the duration of Major Incidents in line with timeframes defined by our Service Level Agreements. Recording all events related to Major Incidents in SST Responding to and where possible, resolving any issues raised by licensees either via email or SST. Improving and developing subordinates work levels through re-training and development workshops Other duties as assigned. Qualifications Execution of job duties requires secondary (higher, special etc.) education; Strong written and oral knowledge of English; Good level of computer literacy; Strong problem-solving skills; Ability to follow procedures and fulfil tasks given by direct manager; Strong attention to details; Service oriented personality traits; Ability to work in a team; Ability to make decisions; Analytical skills; Managerial skills; Excellent Communication skills; Strong people management skills Additional Information Benefits Competitive Salary: $20.19 per hour Paid Time Off Paid Holidays Medical, Dental & Vision Insurance Plans Company Paid Life and AD&D Insurance Nationwide Employee Discount Program Full Training & Growth Opportunities Professional and personal development - for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit ***************** #EVONJL All your information will be kept confidential according to EEO guidelines.
    $20.2 hourly 7d ago
  • Service Support Specialist

    Evolution Gaming

    Support associate job in Atlantic City, NJ

    Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description The Service Support Specialist is responsible for managing table uptime and minimizing table downtime as much as possible by proactively dealing with different type of technical issues, following proper escalation path, notifying Licensees in a timely manner about issues occurred and tracking incidents in JIRA / TTS / SST systems, and testing the studio during critical situations. Responsibilities: * Ensuring that all tables are operational without interruptions; * Ensuring games results are completed and processed according to the correct procedures to guarantee integrity of games; * Ensure appropriate number of staff are present for each shift; * Identifying and resolving all game irregularities due to dealer mistake, software issues or any other reason; * Identifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including but not limited to hardware, software, and network connectivity; * Resolving players' disputes related to the actions of the dealer or any other event that could have affected the integrity of the game. * Escalating all incidents that cannot be resolved at 1st line to the appropriate 2nd line, or 3rd line support function via Jira or SST as required. * Identifying problems/repeat Incidents and escalating them to appropriate 2nd line, 3rd Line support function via Jira /SST where appropriate. * Monitoring critical application functions and Infrastructure components via the provided monitoring tools; identifying, analysing, logging and escalating all alerts as necessary. * Handling major incident management for all events that affect the availability of the Live Casino Service including but not limited to: * 1st line diagnosis of all Major Incidents * Escalation of Major Incidents to the appropriate 2nd line support group * Coordination of all support activity throughout the duration of Major Incidents * Providing update to all concerned parties throughout the duration of Major Incidents in line with timeframes defined by our Service Level Agreements. * Recording all events related to Major Incidents in SST * Responding to and where possible, resolving any issues raised by licensees either via email or SST. * Improving and developing subordinates work levels through re-training and development workshops * Other duties as assigned. Qualifications * Execution of job duties requires secondary (higher, special etc.) education; * Strong written and oral knowledge of English; * Good level of computer literacy; * Strong problem-solving skills; * Ability to follow procedures and fulfil tasks given by direct manager; * Strong attention to details; * Service oriented personality traits; * Ability to work in a team; * Ability to make decisions; * Analytical skills; * Managerial skills; * Excellent Communication skills; * Strong people management skills Additional Information Benefits * Competitive Salary: $20.19 per hour * Paid Time Off * Paid Holidays * Medical, Dental & Vision Insurance Plans * Company Paid Life and AD&D Insurance * Nationwide Employee Discount Program * Full Training & Growth Opportunities * Professional and personal development - for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit ***************** #EVONJL All your information will be kept confidential according to EEO guidelines.
    $20.2 hourly 12d ago
  • Production Support Technician

    Artech Information System 4.8company rating

    Support associate job in Morris Plains, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960
    $77k-114k yearly est. 60d+ ago
  • Technical Production Support PM

    Hsssoft

    Support associate job in Warren, NJ

    FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.
    $64k-110k yearly est. 60d+ ago
  • BCBA - 5K Sign-On - Dedicated Clinical Support - Union, NJ

    Flywheel Centers 4.3company rating

    Support associate job in Union, NJ

    BCBA - Union, NJ (Fully Center-Based | Afternoon/Evening) Make an Impact. Get the Support You Deserve. At Flywheel Centers, we believe BCBAs do their best work when they're supported, focused, and valued. This is a role where you can deliver high-quality ABA care, grow professionally, and actually enjoy your work. What Sets This Role Apart: $5,000 Sign-On Bonus - $2,500 after 3 months, $2,500 after 6 months Fully Center-Based - no home visits, no travel between clients Dedicated BT Liaison - we handle scheduling, parent communication, and coordination, so you can focus on what matters Hands-On Clinical Support - engaged Clinical Director + dedicated BCBA supervisor Reasonable Caseloads - manageable assignments for meaningful clinical outcomes Growth Opportunities - clear path to Lead BCBA or Clinical Director Your Role Conduct assessments, create individualized treatment plans, provide parent training, and supervise RBTs Collaborate with your clinical team to ensure best practices and high-quality outcomes Maintain documentation and compliance with QA support Participate in ongoing professional development Who You Are Master's degree in ABA, Psychology, Education, or related field Active BCBA certification Collaborative, ethical, and committed to quality care
    $29k-36k yearly est. 42d ago

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