Support associate jobs in Norfolk, VA - 266 jobs

Job Description Note: Position requires local residence in the Norfolk, VA Area to be on-site. VSolvit is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navy's Commander, Operational Test and Evaluation Force (COMOPTEVFOR). A Secret Clearance is required to start work in this position. As with any position, additional expectations exist. Some of these are, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisors, and staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Provides technical support to end users for computer, application, system, device, printer, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Responds to telephone, email and online ticket requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. May coordinate with other teams or departments to resolve user problems. Perform hardware and software installations, configurations and updates as needed. Conducts Windows imaging and cloning of laptops and computers. Applies Microsoft and other third-party security patches and updates to Windows 10 client workstations. Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls. Conducts new user check-ins and check-outs. Creates and modifies Microsoft Active Directory user accounts. Will Issue Gov reviewed IT Assets to OPTEVFOR personnel and receive back IT assets for receipt by a Gov/Mil OPTEVFOR member. Assists new users with completing check-in forms and accessing online training. Provides a monthly status report which contains the progress of work on assigned tasks and future work plans for the upcoming month. Other duties as assigned. Basic Qualifications If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered. Must be a U.S. Citizen Minimum of 3 years' experience with Customer Service Support. Experience with configuring and maintaining Windows 10/11 workstations. Experience with installing and supporting Microsoft Office 2019 or higher. Must have the proper and current cyber security qualifications to perform IT privileged administrative functions in accordance with the DoD Cyberspace Workforce Framework (DCWF) and the DoDM 8140.03, CYBERSPACE WORKFORCE QUALIFICATION AND MANAGEMENT PROGRAM. Must meet the applicable DCWF Work Role [411] Foundation Qualifications, Basic which include: Education: Associate degree or higher from an accredited college or university. When used to satisfy the foundational portion of qualification, the degree must be conferred within the past 5 years by an institution of higher education that is accredited by a nationally-recognized accreditor, unless continuous work in the relevant discipline can be demonstrated; OR Training: Offerings listed in DoD 8140 Training Repository (**************************************************************************** OR Personnel Certification: CompTIA A+, Network+, or Security+ Active Secret security clearance. Other Job Info While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. During visits to areas of operations, may be exposed to extreme cold or hot weather conditions and occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise. Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Join Our Team - Remote Are you outgoing, driven, and ready to grow your career in insurance sales? We're seeking motivated individuals to join our expanding team. This is a remote, flexible position that allows you to build lasting relationships with clients while earning competitive commissions and bonuses. Requirements / Responsibilities / Rewards Work from Home & Flexible Schedule: Enjoy the freedom to work on your terms-no evenings or weekends required. Competitive Compensation: Commission, bonuses, and residual income with weekly pay via direct deposit. Health Benefits: Health insurance reimbursement after 3 months. Career Growth: Opportunities for advancement, including leadership roles. Rewards & Recognition: Earn trips, attend industry conventions, and be rewarded for top performance. Training & Support: Comprehensive training and ongoing guidance to help you succeed. What You'll Do Build Client Relationships: Establish and maintain strong connections with customers. Educate Clients: Provide a needs-based approach to explain insurance options. Meet Goals: Collaborate with management to achieve marketing and sales targets. Generate Leads: Identify prospects, schedule appointments, and offer tailored solutions. Demonstrate Professionalism: Exhibit strong work ethic and deliver excellent results daily. What We're Looking For Sales Experience: Preferred in outside sales, inside sales, retail, or telemarketing. Proven Track Record: History of meeting or exceeding sales goals. Strong Communication: Excellent verbal, written, and listening skills. Customer-Focused: Passionate about helping clients achieve their goals. Self-Motivated & Detail-Oriented: Able to work independently and manage tasks efficiently. Presentation Skills: Comfortable presenting to clients. Licensing: Must obtain a Life & Health Insurance license (approx. $200 for course, exam, and licensing). How to Apply If you're ready to launch your career in insurance sales and thrive in a supportive, high-earning environment, complete our overview form. We'll follow up with the next steps in the interview process. Note: This is an independent contractor position. Successful completion of licensing and training is required.Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Life insurance

This position will work on an assigned/rotating shift and overtime when operations necessitate; using advanced technologies and public safety tools, the Watch Desk Specialist collects information regarding potential and actual risks, threats and ongoing incidents that may have operational consequences for the City of Virginia Beach. This position will function in a high-stress and time critical environment determining the validity, urgency, and significance of the information collected and disseminates the information to relevant parties. Alpha I employee/subject to immediate recall during major and/or emergency situations. The Watch Desk Specialist duties may include: * Monitoring multiple public safety radio channels to include, police, fire and EMS simultaneously to provide timely and accurate notifications to the public, city leadership, and public safety commands in an efficient and expeditious manner; * Review, collect, compile and evaluate information from a variety of sources in the form of emails, memorandums, narrative reports to facilitate emergency response, record keeping, data collection, and analysis; and operate various communications equipment and computer functions. * Analyze the impact of incidents within the City of Virginia Beach to inform and assist emergency management and Emergency Communications and Citizen Services staff with coordination and deployment of resources. * Assist city staff during an activation of the City's Emergency Operations Center in a no-notice or preplanned event. * Operate camera systems on multiple platforms to assist in locating reported incidents, suspects of crime, missing or endangered persons, etc. * Serve as a subject matter expert in the City of Virginia Beach's emergency alerting system and assist city staff and members of the public in troubleshooting issues associated with the tools. * Exercise discretionary decision-making in a time-critical and high-pressure environment with significant public interest. PLEASE NOTE this position has AUTOMATIC DISQUALIFIERS as specified below: Criminal History: * Conviction of any felony. * Conviction of any offense involving moral turpitude (lying, cheating, stealing), or gross misconduct (generally crimes against a person) or any derivation of these types of crimes. * Conviction of any Class 1 or Class 2 misdemeanor (excluding traffic violations which are discussed separately) or Virginia State Law. (Note: Some minor offenses are classified as Class 1 misdemeanors (e.g. littering), but would not result in automatic disqualification. Convictions of this nature would be evaluated on a case- by-case basis in the context of the full investigation/review.) * Adult commission of undetected crimes of a serious or repetitive nature. Traffic Violations: * Two or more convictions of driving under the influence of drugs or alcohol. Drugs: (NOTE: Illegal drug is defined as set forth in the Federal Controlled Substance Act, 21 U.S.C. 800 et al, and by the Code of Virginia.) * Conviction or admission of illegal possession (touched), use, sale, manufacture, distribution or intent to sell/distribute illegal drugs and/or controlled substances, including but not limited to heroin, cocaine hallucinogens, methamphetamine, etc., or any derivative thereof (except marijuana). Others: * Any punitive discharge from the military, including Bad Conduct and Dishonorable discharge; from any military service. * Untruthfulness and/or the intentional withholding of information on any application, interview, or paperwork associated with the position. Examples of intentional withholding of information would include deliberate inaccuracies or incomplete statements. * Intentional failure to follow the directions outlines in the testing process or relying on others to complete any portion of this testing process. This is not intended to be an exhaustive listing of background disqualifiers. Examples of areas of concern may include, but are not limited to, the following: Reduction of charges as a result of a plea agreement or other form of sentencing disposition prior to a conviction in any of the aforementioned criminal and driving history categories. Crimes committed as a juvenile, including undetected crime. Patterns of reckless and/or irresponsible driving. Multiple convictions of driving under the influence. Illegal drug possession that does not fall within the parameters defined above. Less than honorable military discharge, erratic work record, or unfavorable employment references. Pending litigation or prosecution for criminal offenses must be resolved prior to consideration for employment.

ADP is hiring a Client Support Specialist - Dec 2025 / May 2026 Grads. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications Bachelor's Degree, December 2025 or May 2026 Grads preferred At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. You can work overtime hours during peak seasons.

ADP is hiring a Client Support Specialist - Dec 2025 / May 2026 Grads. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications Bachelor's Degree, December 2025 or May 2026 Grads preferred At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. You can work overtime hours during peak seasons.

Title: Program Support Technician: Indian Creek Correctional Center #00090 State Role Title: Admin and Office Spec III Hiring Range: $37,495.00 - $52,770.00 Pay Band: 3 Agency Website: ********************** Recruitment Type: General Public - G Job Duties Provides administrative and programmatic support to the Buildings and Grounds (B&G) department in support of the unit and agency mission. Updates and maintains records, files, and automated databases. Prepares copies of relevant documentation, maintains files, emails documentation and answers telephone calls. Minimum Qualifications Demonstrated ability to research and analyze data in order to reach logical conclusions and prepare routine reports. Demonstrated skill in the use of Microsoft Office to include Word and Excel to accomplish office support requirements. Demonstrated skill in inputting data into an automated database other than Microsoft Office. Ability to prioritize work, meet deadlines and complete tasks in a timely manner. Ability to communicate effectively (both oral and written) with customers, employees, and other individuals to answer questions, disseminate or explain information in a courteous manner. Considerable recent experience providing customer service and administrative support to include word processing, filing and other related duties in a professional office setting. Demonstrated ability to set up and maintain automated and manual filing systems. Additional Considerations Knowledge of State Procurement and Electronic Virginia (eVa). Skill in the use of Outlook, Access, and Publisher. Recent experience providing customer service and administrative support in a professional office setting. Recent experience using office equipment (i.e., computers, printers, copier, and fax machine). Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. If selected as a finalist with the VADOC, candidates can expect the following: Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position. Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver's License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others. Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia's Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé. Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé. VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request. VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services Contact Information Name: Human Resources Phone: ************** Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Under general supervision, this position performs case management, service coordination, and screening and assessments for consumers with disabilities, or children with cognitive and developmental disabilities. Reports to the Program Administrator. ESSENTIAL JOB FUNCTIONS Prepares case management assessments; assists consumers by identifying individual needs, coordinates available resources and monitoring service delivery, ensures the physical, mental, medical and social well-being of the consumer; documents progress and maintains records in accordance with program policies and procedures; and attends case reviews, documents and implements service plans accordingly, responds verbally and/or in writing to inquiries from general public/prospective consumers regarding program goals and objectives. Monitors mental status of consumers through home/office visits; records observations; evaluates and monitors progress through service delivery, visits foster care home providers and consumers; refers consumers to foster care homes, as necessary; transports consumers to medical appointments; and assists with purchasing necessities for clients. Consults regularly with therapists, staff members, and doctors to discuss consumer progress; maintains accurate and complete clinical charts; prepares and updates consumers' progress records and treatment plans, plans workshops, training, and meetings related to developing programs that meet consumers' needs. Implements goals and objectives by linking consumer to appropriate services; transports consumers in pursuit of employment, living arrangements and educational opportunities; prepares statistical reports and presents findings to supervisor; ensures departmental policies and procedures are followed; and provides outreach services, and serves as a liaison on various city boards regarding the rights and needs of citizens. Performs other duties as assigned. Individual assignments will be determined by supervisor based on current workload and department needs. Knowledge of Job: Has considerable knowledge of principles, practices, and techniques of developmental disability rehabilitation, crisis intervention, case management, and developmental disability issues. Has considerable knowledge of the literature, trends and developments in the field of developmental disability rehabilitative services. Skilled in promoting the integration of services for developmental disability rehabilitation among a variety of service agencies. Skilled in assisting, coordinating, and supervising the activities of mentally ill consumers. Is sensitive to individuals with speech and hearing impairments. Ability to handle crisis situations in a methodical manner. Is able to compile information from a variety of sources and prepare clear and concise reports. Ability to respond quickly and effectively in a variety of emergency and non-emergency situations. Is able to effectively express ideas orally and in writing. Is able to exercise considerable discretion in handling confidential files and cases. Is able to establish and maintain effective working relationships as necessitated by work assignments. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with co-workers, consumers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a general level of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives. Questions such instruction and direction when clarification of results or consequences are justified i.e., poor communications, variance with policies or procedures, etc. Relationships with Others: Shares knowledge with supervisor for mutual benefit. Contributes to maintaining high morale among all consumers and employees. Develops and maintains cooperative and courteous relationships and projects a good image with department employees, staffers and Managers in other departments. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will. Emphasizes the importance of maintaining a positive image within the department and surrounding regions. Interacts effectively with fellow employees, program consumers, supervisors, professionals and the general public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the department and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace. EDUCATION & EXPERIENCE Requires a Bachelor's Degree in Social Work, Psychology, Education or a related human services field, and 1-3 years of related experience, to include one year of experience in the developmental disability field, or an equivalent combination of education and experience. SPECIAL REQUIREMENTS Requires a comprehensive background investigation to include a local, state and federal criminal history check; and a sex offender registry check. A valid driver's license with an acceptable driving record. Must possess Red Cross First Aid and CPR certifications or have the ability to obtain certifications within 90 days from date of hire and maintain as a condition of employment. A valid driver's license with an acceptable driving record. Individuals in this position cannot be listed as having a founded child abuse or neglect complaint. In the event of a declared emergency in the city of Portsmouth, individuals in this position are required to work shelter duty and may be called on to perform duties as required to provide for the safety and care of the citizens of the community. Physical Requirements- Must be physically able to operate a variety of automated office equipment, to include, telephones, calculators, copiers, computer terminals, facsimile, wheelchairs etc. Must be able to exert up to 20 pounds of force occasionally and up to 50 pounds to lift, carry, push, pull or otherwise move objects or resisting individuals. Data Conception- Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communications- Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to unit members, volunteers or assistants and receiving instructions from immediate supervisor. Language Ability- Requires the ability to read a variety of correspondence, reports, documents, analyses, etc. Requires the ability to prepare institutional application packages, social histories, referrals, intakes, consent forms, reports, and summaries, using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to interact with individuals and groups of people with poise, voice control and confidence. Intelligence- Requires the ability to apply principles of logical thinking to define problems and emergencies, collect data, establish facts, and draw valid conclusions to interpret a variety of technical or medical instructions in verbal or written form. Verbal Aptitude- Requires the ability to collect, record and deliver information, and explain procedures to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of medical or professional languages including counseling terminology. Numerical Aptitude- Requires the ability to add and subtract, multiply and divide. Form/Spatial Aptitude- Requires the ability to inspect items for proper length, width and shape. Motor Coordination- Requires the ability to coordinate hands and eyes rapidly and accurately in using automated office equipment. Manual Dexterity- Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have minimal levels of eye/hand/foot coordination. Sensory Discrimination- Does not require the ability to differentiate between colors and shades of color. Interpersonal Temperament- Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with persons acting under stress. Must be able to handle crisis situations in an effective manner. Physical Communication- Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone. AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the city to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

Job Description Support Specialist Nights and/or Weekends Onsite | Norfolk, VA Professionalism, excellent customer service, accuracy, and a team mentality are key for this position due to the content managed, fast-paced nature, and high visibility with the Client. As a Support Specialist, you will work individually and on the team as a representative of our Client. You will report to the Knowledge Center Manager and work from Naval Station Norfolk. *Must be able to successfully undergo a government investigation in order to obtain and maintain a security clearance. To apply, please go to ********************************* Responsibilities Monitor incoming communications and provide guidance and support to applicants and civilian mariners (CIVMARs) in urgent situations in various time zones. Assist customers with emergent needs outside of normal business hours. Communicate with designated 24/7 duty personnel when necessary. Provide exceptional customer service to all customers. Review, distribute, and process incoming email messages from current CIVMARs, applicants, and prospective employees. Enter, update and upload data into multiple databases as related to prospects, applicants, and current CIVMARs. Conduct follow-up communications with various departments within our client's organization to ensure source of support inquiries from prospective and current employees are resolved in a timely manner. Acquire advanced knowledge of obtaining maritime credentials, application requirements, onboarding process, and various policies. Work flexible hours due to varying schedules from Naval Station Norfolk. Complete related tasks as assigned. In addition to the responsibilities above, your position will have one of the following focus areas: Pre-Employment and CIVMAR Medical Processing Assess applicants for eligibility and availability for pre-employment medical appointment scheduling and pre-employment drug screening. Complete data entry in multiple web-based applications to order pre-employment drugs screening collections and medical appointments. Research, review for completeness, and document the results of pre-employment drug screening collections. Assist CIVMARs with medical appointment scheduling, review and processing of results or documentation needed for CIVMAR medical fitness . Applications and Conditional Offer Processing Receive and review data submitted by applicants to confirm their professional qualifications, ensuring applicants meet all pre-employment requirements and minimum job qualifications. Conduct conditional offer calls with applicants who have been selected for a position while explaining the pre-employment process in various time zones. Review, and process CIVMAR applicant pre-employment documentation from validity and completeness. Rate information request forms to assist prospects in meeting the minimum eligibility requirements and applying for a position in the future. Conduct independent research to maintain a bank of Frequently Asked Questions. Qualifications Must be able to successfully undergo a government investigation in order to obtain and maintain a security clearance. Minimum High School Diploma or equivalent required Associates Degree or Bachelors Degree preferred Minimum two years' customer service experience required Proficiency in Microsoft Outlook and Word required Proficiency in Microsoft Excel preferred Proficiency in working on a computer with a Microsoft operating system required Professional and effective communication skills required, phone and email Data entry experience preferred Must be extremely detail-oriented and focused on accuracy. Must have the ability to multitask and effectively work within multiple databases. Must be able to quickly gain advanced knowledge of U.S. Coast Guard requirements, maritime credentials, and various processes. Adapts well to change Works well in a team setting and independently with little supervision. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Must be able to navigate office facilities. Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance FSA Plan 401(k) Plan Paid Time Off Volunteer Time Off Paid Holidays MediaCross is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To apply, please go to *********************************

Amentum is seeking a Submarine Industrial Support Specialist to support contract efforts in Portsmouth, VA. The successful candidates will possess the NAVAL Shipyard experience supporting onboard modernization events. Combat Systems experience is preferred. Minimum Qualifications Must have an Active Secret US Government Clearance. (Note: US Citizenship is required to maintain an Active Clearance.) High School Diploma/GED and ten (10) years of practical experience OR degree/formal training and six (6) years experience. (Degree/Formal Training is defined as: Associate's Degree in Engineering Technology, math, or science; or Formal electronics training from: Technical School, or Class A or B military school in electronics or communications; or four-year electronics apprentice program.) Conducting deckplate audits and surveillances and document findings. Development of Liaison Action Record (LAR) and Departure From Specification (DFS). Possess a strong work controls background. Preparation of SHIPALT / ECI WAFs and tags, etc. experience. Project schedule management experience. Identification and tracking of planned vs. actual progress experience. Identification of problem or weak areas with the Alteration Installation Team (AIT) experience. Identification and interpretation of drawing issues experience. Experience working with the AIT to ensure deck plate work sequencing is being properly executed (i.e. right personnel working in the right areas). Providing written inputs to the Government On-Site Installation Coordinator(OSIC) experience. Participation in Planning and Hotwash events to support MIWG and TI-NEXT experience. Attendance of LMA meetings, as directed by the OSIC experience. Trip and weekly status report preparation experience. Technical reports (for drawing issues, LAR submissions, etc.) preparation experience. Preferred Qualifications Submarine Combat Systems Modernization, WAF and Tagout generation, and modernization work controls experience. Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future. Benefits: For more detailed information on our Benefits and what it is like to work for Amentum, please visit our careers site: ********************** Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Onsite | Norfolk, VA To apply, please go to ********************************* Professionalism, excellent customer service, accuracy, and a team mentality are key for this position due to the content managed, fast-paced nature, and high visibility with the Client. As a Support Specialist, you will work individually and on the team as a representative of our Client. You will report to the Team Lead and work from Naval Station Norfolk. * Must be able to successfully undergo a government investigation in order to obtain and maintain a security clearance. Responsibilities * Provide exceptional customer service and informed guidance to customers via phone and email. * Receive and review data submitted by customers to confirm professional qualifications meet all requirements. * Accurately enter, update, and upload data into multiple databases. * Professionally correspond with various departments via phone and email to ensure inquiries are resolved in a timely manner. * Rate information request forms to assist customers in meeting minimum eligibility requirements and applying for a position in the future. * Assist customers with navigating the pre-employment process. * Conduct conditional offer calls with customers who have been selected for a position. * Schedule, facilitate, and document interviews with Subject Matter Experts. * Acquire advanced knowledge of U.S. Coast Guard requirements, maritime credentials, and various processes. * At times, have the flexibility to work an adjusted schedule due to operational needs. * Other duties as assigned. Qualifications * Must be able to successfully undergo a government investigation in order to obtain and maintain a security clearance. * Minimum High School Diploma or equivalent required * Associates Degree or Bachelors Degree preferred * Minimum two years' customer service experience required * Proficiency in Microsoft Outlook and Word required * Proficiency in Microsoft Excel preferred * Proficiency in working on a computer with a Microsoft operating system required * Professional and effective communication skills required, phone and email * Data entry experience preferred * Must be extremely detail-oriented and focused on accuracy. * Must have the ability to multitask and effectively work within multiple databases. * Must be able to quickly gain advanced knowledge of U.S. Coast Guard requirements, maritime credentials, and various processes. * Adapts well to change * Works well in a team setting Physical Requirements * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times. * Must be able to navigate office facilities. Benefits * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * FSA Plan * 401(k) Plan * Paid Time Off * Volunteer Time Off To apply, please go to ********************************* MediaCross is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: Monday - Friday * 9:00am - 5:30pm Eastern Time * 10:00am - 6:30pm Eastern Time The Certified Peer Support Specialist is responsible for care coordination and/or care management activities focused on the Wellness and Recovery of members. How you will make an impact: * Identifies opportunities for engagement of members and their families in forming a supportive, recovery network. * Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites. * Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions. * Acts as a resource for staff on decision making and problem solving. * Initiates and maintains contact with assigned individuals and providers to determine members response to services. Minimum Requirements: * Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background. * Peer Specialist Certification required. Preferred skills/Capabilities: * Knowledge of care-coordination and case management concepts strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Respite Support Specialist - Job Description The Planning Council mission statement - We identify community needs, connect people with solutions, and improve lives. Respite Support Specialist Reports To: Respite Care Program Director FLSA Status: Full Time, Non-Exempt From children's services to homelessness, The Planning Council has identified issues of regional concern and brought together the decision makers and resources to address the challenges. With expertise in community needs assessments, compliance auditing, research and evaluation, our team partners with federal, state, local governments and businesses, nonprofit agencies, and the faith-based community to address the most vulnerable populations' needs. Since 1941, our dedicated team has reached geographic boundaries and organizational structures to bring together the right partners to transform ideas into reality. Join our team and become an integral player in making a difference. We're hiring!About the Respite Care Program: This program is designed to offer local Navy and Air Force families the ability to take a much-needed break and rejuvenate while knowing their child with special needs is being well cared for. At The Planning Council , we fulfill the contractual agreement with Child Care Aware of America in hiring, training, and monitoring qualified care providers for Military families who have a child/ren with special needs, exceptional family members (EFM). These families are eligible for up to 32 hours/month of respite sponsored by the Military. This position reports to the Respite Care Program Director. Position Summary: The Respite Support Specialist supports activities of the Exceptional Family Member (EFM) Respite Care Team. They are responsible for the recruitment, training, and monitoring of care providers. Additionally, they serve as liaison between participating families and Child Care Aware of America. They will regularly engage in verbal and written communication between partner agencies, families, and providers. This position requires strong organizational skills and critical thinking. Regular communication to Providers, Families and Respite Team are critical to success in the position. Essential Functions: 1. Meet with families and EFM children to identify their unique needs. 2. Work individually and as a team member to match participating families with appropriate respite care provider(s). 3. Conduct in-home monitoring visits to observe and assess environments and provider practices and provide technical assistance which includes mentoring, role modeling, and ongoing consultation as needed to ensure program standards are met. 4. Conduct routine audit checks on family and provider files to ensure smooth execution of the annual audit conducted by Child Care Aware of America. 5. Maintain close communication with families to ensure care expectations are met and delivery of services is effective. 6. Maintain program, family, and provider documentation as established by program guidelines. 7. Manage administrative responsibilities such as parent contracts, data collection, demographic data, eligibility changes, etc. Competencies: Communication: Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization. Compliance: Ability to interpret and apply regulatory guidance. Efficiency and Effectiveness: Ability to manage multiple tasks simultaneously and coordinate projects, activities, etc. Professionalism: Demonstrates dependability/reliability, flexibility, and a willingness to meet program goals and objectives. Qualifications: Bachelor's degree in Child Development, Special Education or Early Childhood Education or related field, or equivalent combination of education and experience. Knowledge of childcare regulations, licensing, and quality standards. Experience in providing exemplary customer service, strong oral and written communications skills. Strong computer skills to include word processing, data entry, database management and reporting, internet use, and email. Relates well to individuals of diverse racial, ethnic, religious, and socioeconomic backgrounds and of varying abilities. Candidate must have reliable transportation. Preferred Qualifications: Experience training adults. Experience working with families of children with special needs. Knowledge of state childcare licensing standards, and childcare observation and assessment practices. Working Conditions: Prolonged periods sitting at a desk and working on a computer. Ability to stand or sit for long periods of time while conducting home visits. May require extensive local, sometimes regional travel with exposure to outdoor elements Some evening and/or weekend hours may be required. Background Checks: An offer of employment is contingent upon receipt of satisfactory results to meet the minimum requirements of the position. This may include criminal history and reference checks, fingerprints, E-Verify, drug test, driver's license record, proof of vehicle insurance, and/or a Child Protective Services (CPS) Check. Additional driver's license check, proof of vehicle insurance, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position. *********************************************************************************** The Respite Support Specialist is a full-time position. This full-time position is 35 hours per week. The annual salary for this position is $40,000. No phone calls please; recruitment will continue until the position is filled. Apply now! Qualified applicants should send a cover letter and resume to the Respite Care Program Director, Tomika Pitts-Jones at ********************************** . Powered by JazzHR c3n0XjUuQ2

As a Trip Planning Support Specialist, you will accompany travelers through every step of preparing their trips, offering clarity and reassurance. Your role focuses on answering questions, assisting with logistics, coordinating updates, and helping clients feel supported throughout their entire planning experience. At Destiny Travels, we are committed to providing dependable guidance that transforms planning into a stress-free process. Key Responsibilities • Assist clients with trip options, updates, and travel logistics. • Provide clear explanations of requirements, documents, and procedures. • Manage communication channels and follow up consistently. • Handle itinerary adjustments with professionalism and care. • Help clients feel confident and prepared for their trip. Benefits • Work-from-anywhere flexibility. • Training, mentorship, and industry education included. • Positive, people-first team environment. • Growth opportunities in travel support and coordination. What We're Looking For • Strong communication and active-listening skills. • Customer service or hospitality experience preferred. • Reliable, organized, and solution-oriented. • Comfortable with digital platforms and multitasking. • Enthusiasm for travel and helping people.

. This position is based at our Virginia Beach, VA campus location. Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. Visit *********************** to learn more about how you can help people improve their lives through education. Responsibilities * Make timely initial contact with prospective students who express interest in ECPI University or our programs. * Communicate with prospective students by telephone, text messaging or e-mail to schedule appointments for on-campus visits. * Provide excellent customer service to prospective students through consistent and effective outreach and follow-up. * Maintain accurate and complete records of all contacts and activities with prospective students. * Adhere to a strict code of ethics and comply with all ECPI University policies and procedures, state and federal laws and accrediting body regulations. * Demonstrate knowledge of University programs, policies and procedures. * Other duties as assigned. Qualifications Education/Experience: * Bachelor's degree preferred. * Experience in phone sales, including appointment setting and commitment to follow-up skills. * Data base entry and reporting or CRM system experience. * Three to five years of successful work experience in a position requiring medium to heavy customer service interaction such as a call center, hotel desk, insurance office, law office, bank teller, doctor's office, retail floor sales, customer service desk, etc. Skills/Abilities: * Ability to work flexible schedule including nights and weekends. * Excellent customer service skills including the ability to listen well and follow up with good questions in order to quickly understand and accurately identify the prospective student's needs. * Proven ability to excel in a high volume telephone and customer service position. * Excellent oral and written communication skills. * Effective computer skills. * Demonstrated ability to work effectively both independently as well as part of a team. * Ability to utilize professional knowledge and perspective to relate to new and prospective students, establish rapport and add to the student experience. ECPI University values innovation, excellence, and diversity of ideas-we are proud to be an equal opportunity employer.

Job DescriptionDescription: Status: Filled - Accepting Applications for Ready Replacement Pool (RRP) consideration. Prevailance is seeking an experienced and mission-focused professional to provide Navy Lessons Learned Program Support to Naval Information Forces (NAVIFOR) Information Warfare (IW) Type Commander (TYCOM) as a Business System Analyst. This is a part-time role. NAVIFOR exercises responsibility as the Navy's IW TYCOM to organize, man, train, equip, and maintain Navy IW Forces, and related activities to the required levels of current readiness afloat and ashore. The Analyst will contribute to the development, maintenance, and execution of the Navy Lessons Learned Program for the IW Community, capturing lessons and best practices for information sharing, available for use by all participating organizations. Key Responsibilities: Support the NAVIFOR Navy Lessons Learned Program Manager in reviewing, validating, and processing fleet submissions within the Navy Lessons Learned Information System (NLLIS) Support NAVIFOR in the development, maintenance, and execution of the Navy Lessons Learned Program for the IW Community to capture lessons and best practices for information sharing, available to all organizations participating in the program Provide subject matter expertise on lessons learned collection requirements within NAVIFOR's span of control Assist in the collection, processing, and review of IW lessons learned and best practices within NAVIFOR's span of control Provide expertise and recommendations on corrective actions for NAVIFOR-specific issues based on trends in lessons learned and post-deployment briefs Requirements: Qualifications: Minimum of three (3) years of experience supporting the Navy Lessons Learned Program Manager, including reviewing, validating, and processing Fleet submissions within the NLLIS Demonstrated experience providing subject matter expertise on lessons learned collection requirements and processes Proven experience assisting in the collection, processing, and analysis of Information Warfare (IW) lessons learned and best practices Experience providing expertise and recommendations on corrective actions for identified issues based on lessons learned trend analysis and post-deployment briefs Strong analytical and problem-solving skills, with the ability to identify trends and derive actionable insights Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Effective oral and written communication skills, with experience communicating analysis and recommendations to diverse stakeholders Desired: Familiarity with the organization and hierarchy of the Navy rank and grade structure Knowledge of Navy terminology and Information Warfare operational concepts Education: Bachelor's Degree in a relevant field (e.g., Operations Research, Operations Management, Applied Psychology, or a related discipline) Clearance: Must possess and maintain a Top Secret / SCI Clearance If you meet these qualifications and are ready to make an impact, we encourage you to apply today! Prevailance, Inc. proudly supports veterans as a member of the V3 (Virginia Values Veterans) program and the Hire Vets initiative. Recognized as a Top Workplace in 2025, Prevailance fosters a supportive, mission-driven environment for its team members. We provide a comprehensive benefits package to eligible employees, designed to support health, wellness, and financial security. Our benefits include: Medical Insurance TriCare Supplemental Dental Insurance Vision Insurance Life & Accidental Death & Dismemberment (AD&D) Coverage 401(k) Plan with Company Matching Contributions Paid Time Off (PTO) 11 Paid Holidays Education Reimbursement Program Computing Device Reimbursement Program Prevailance, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, citizenship status, marital status or any other consideration prohibited by law or contract. Prevailance, Inc. participates in E-Verify and is VEVRAA Compliant.

requires local residence in the Norfolk, VA Area to be on-site. VSolvit is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navy's Commander, Operational Test and Evaluation Force (COMOPTEVFOR). A Secret Clearance is required to start work in this position. As with any position, additional expectations exist. Some of these are, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisors, and staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Provides technical support to end users for computer, application, system, device, printer, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Responds to telephone, email and online ticket requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. May coordinate with other teams or departments to resolve user problems. Perform hardware and software installations, configurations and updates as needed. Conducts Windows imaging and cloning of laptops and computers. Applies Microsoft and other third-party security patches and updates to Windows 10 client workstations. Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls. Conducts new user check-ins and check-outs. Creates and modifies Microsoft Active Directory user accounts. Will Issue Gov reviewed IT Assets to OPTEVFOR personnel and receive back IT assets for receipt by a Gov/Mil OPTEVFOR member. Assists new users with completing check-in forms and accessing online training. Provides a monthly status report which contains the progress of work on assigned tasks and future work plans for the upcoming month. Other duties as assigned. Basic Qualifications If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered. Must be a U.S. Citizen Minimum of 3 years' experience with Customer Service Support. Experience with configuring and maintaining Windows 10/11 workstations. Experience with installing and supporting Microsoft Office 2019 or higher. Must have the proper and current cyber security qualifications to perform IT privileged administrative functions in accordance with the DoD Cyberspace Workforce Framework (DCWF) and the DoDM 8140.03, CYBERSPACE WORKFORCE QUALIFICATION AND MANAGEMENT PROGRAM. Must meet the applicable DCWF Work Role [411] Foundation Qualifications, Basic which include: Education: Associate degree or higher from an accredited college or university. When used to satisfy the foundational portion of qualification, the degree must be conferred within the past 5 years by an institution of higher education that is accredited by a nationally-recognized accreditor, unless continuous work in the relevant discipline can be demonstrated; OR Training: Offerings listed in DoD 8140 Training Repository (**************************************************************************** OR Personnel Certification: CompTIA A+, Network+, or Security+ Active Secret security clearance. Other Job Info While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. During visits to areas of operations, may be exposed to extreme cold or hot weather conditions and occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise. Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

About Us At American Income Life (AIL), we're not your typical insurance agency. We provide pre-qualified leads - no cold calling required - and deliver meaningful benefits to every client we serve. Our mission is simple: to protect families while helping our agents build lasting, fulfilling careers. If you're driven, people-focused, and eager to grow, you'll thrive in our fast-paced, supportive environment. Requirements / Responsibilities / Rewards Weekly Pay: Commission and bonuses paid every Friday via direct deposit. Competitive Compensation: Earn commissions, bonuses, and long-term residual income. No Cold Calling: We supply all leads at no cost - focus on serving clients, not searching for them. Ongoing Sales Coaching: Continuous training and mentorship to maximize your success. Marketing & Tech Support: Full systems and support provided for efficiency and growth. Health Insurance Reimbursement: Health reimbursement available after 3 months. Stock Ownership: Become a stockholder and gain a stake in the company's success. Flexible Remote Schedule: Enjoy a work-life balance with no nights or weekends required. Day-to-Day Responsibilities Consultative Sales: Guide clients through their insurance options with honesty and professionalism. Client Conversion: Turn qualified leads into satisfied, long-term policyholders. Lead Management: Follow up promptly and manage your client pipeline efficiently. Policy Expertise: Learn our products inside and out - no prior insurance experience required. Collaboration: Contribute to a positive team culture and support your fellow agents. Goal Achievement: Meet and exceed personal and team sales targets each month. What We're Looking For Organized & Efficient: Ability to manage multiple clients and deadlines effectively. Persistent & Motivated: A strong drive to reach goals and succeed under pressure. Persuasive Communicator: Excellent verbal skills and the ability to influence others. Coachable: Open to feedback, training, and professional development. Tech-Savvy: Comfortable using digital tools for communication and organization. Positive Attitude: Enthusiastic, professional, and eager to make a difference. Join Our Team We are an equal opportunity employer, committed to building an inclusive and supportive workplace for everyone. We welcome applicants from all backgrounds, including veterans and career changers. If you're ready to take the next step in your career and make an impact helping others while achieving your financial goals, Apply today to become a Remote Insurance Producer with American Income Life! Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Life insurance

Support Specialist Nights and/or Weekends Onsite | Norfolk, VA Professionalism, excellent customer service, accuracy, and a team mentality are key for this position due to the content managed, fast-paced nature, and high visibility with the Client. As a Support Specialist, you will work individually and on the team as a representative of our Client. You will report to the Knowledge Center Manager and work from Naval Station Norfolk. * Must be able to successfully undergo a government investigation in order to obtain and maintain a security clearance. To apply, please go to ********************************* Responsibilities * Monitor incoming communications and provide guidance and support to applicants and civilian mariners (CIVMARs) in urgent situations in various time zones. * Assist customers with emergent needs outside of normal business hours. * Communicate with designated 24/7 duty personnel when necessary. * Provide exceptional customer service to all customers. * Review, distribute, and process incoming email messages from current CIVMARs, applicants, and prospective employees. * Enter, update and upload data into multiple databases as related to prospects, applicants, and current CIVMARs. * Conduct follow-up communications with various departments within our client's organization to ensure source of support inquiries from prospective and current employees are resolved in a timely manner. * Acquire advanced knowledge of obtaining maritime credentials, application requirements, onboarding process, and various policies. * Work flexible hours due to varying schedules from Naval Station Norfolk. * Complete related tasks as assigned. In addition to the responsibilities above, your position will have one of the following focus areas: Pre-Employment and CIVMAR Medical Processing * Assess applicants for eligibility and availability for pre-employment medical appointment scheduling and pre-employment drug screening. * Complete data entry in multiple web-based applications to order pre-employment drugs screening collections and medical appointments. * Research, review for completeness, and document the results of pre-employment drug screening collections. * Assist CIVMARs with medical appointment scheduling, review and processing of results or documentation needed for CIVMAR medical fitness. Applications and Conditional Offer Processing * Receive and review data submitted by applicants to confirm their professional qualifications, ensuring applicants meet all pre-employment requirements and minimum job qualifications. * Conduct conditional offer calls with applicants who have been selected for a position while explaining the pre-employment process in various time zones. * Review, and process CIVMAR applicant pre-employment documentation from validity and completeness. * Rate information request forms to assist prospects in meeting the minimum eligibility requirements and applying for a position in the future. * Conduct independent research to maintain a bank of Frequently Asked Questions. Qualifications * Must be able to successfully undergo a government investigation in order to obtain and maintain a security clearance. * Minimum High School Diploma or equivalent required * Associates Degree or Bachelors Degree preferred * Minimum two years' customer service experience required * Proficiency in Microsoft Outlook and Word required * Proficiency in Microsoft Excel preferred * Proficiency in working on a computer with a Microsoft operating system required * Professional and effective communication skills required, phone and email * Data entry experience preferred * Must be extremely detail-oriented and focused on accuracy. * Must have the ability to multitask and effectively work within multiple databases. * Must be able to quickly gain advanced knowledge of U.S. Coast Guard requirements, maritime credentials, and various processes. * Adapts well to change * Works well in a team setting and independently with little supervision. Physical Requirements * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times. * Must be able to navigate office facilities. Benefits * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * FSA Plan * 401(k) Plan * Paid Time Off * Volunteer Time Off * Paid Holidays MediaCross is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To apply, please go to *********************************

Respite Support Specialist - Job Description The Planning Council mission statement - We identify community needs, connect people with solutions, and improve lives. Respite Support Specialist Reports To: Respite Care Program Director FLSA Status: Full Time, Non-Exempt From children's services to homelessness, The Planning Council has identified issues of regional concern and brought together the decision makers and resources to address the challenges. With expertise in community needs assessments, compliance auditing, research and evaluation, our team partners with federal, state, local governments and businesses, nonprofit agencies, and the faith-based community to address the most vulnerable populations' needs. Since 1941, our dedicated team has reached geographic boundaries and organizational structures to bring together the right partners to transform ideas into reality. Join our team and become an integral player in making a difference. We're hiring!About the Respite Care Program: This program is designed to offer local Navy and Air Force families the ability to take a much-needed break and rejuvenate while knowing their child with special needs is being well cared for. At The Planning Council , we fulfill the contractual agreement with Child Care Aware of America in hiring, training, and monitoring qualified care providers for Military families who have a child/ren with special needs, exceptional family members (EFM). These families are eligible for up to 32 hours/month of respite sponsored by the Military. This position reports to the Respite Care Program Director. Position Summary: The Respite Support Specialist supports activities of the Exceptional Family Member (EFM) Respite Care Team. They are responsible for the recruitment, training, and monitoring of care providers. Additionally, they serve as liaison between participating families and Child Care Aware of America. They will regularly engage in verbal and written communication between partner agencies, families, and providers. This position requires strong organizational skills and critical thinking. Regular communication to Providers, Families and Respite Team are critical to success in the position. Essential Functions: 1. Meet with families and EFM children to identify their unique needs. 2. Work individually and as a team member to match participating families with appropriate respite care provider(s). 3. Conduct in-home monitoring visits to observe and assess environments and provider practices and provide technical assistance which includes mentoring, role modeling, and ongoing consultation as needed to ensure program standards are met. 4. Conduct routine audit checks on family and provider files to ensure smooth execution of the annual audit conducted by Child Care Aware of America. 5. Maintain close communication with families to ensure care expectations are met and delivery of services is effective. 6. Maintain program, family, and provider documentation as established by program guidelines. 7. Manage administrative responsibilities such as parent contracts, data collection, demographic data, eligibility changes, etc. Competencies: Communication: Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization. Compliance: Ability to interpret and apply regulatory guidance. Efficiency and Effectiveness: Ability to manage multiple tasks simultaneously and coordinate projects, activities, etc. Professionalism: Demonstrates dependability/reliability, flexibility, and a willingness to meet program goals and objectives. Qualifications: Bachelor's degree in Child Development, Special Education or Early Childhood Education or related field, or equivalent combination of education and experience. Knowledge of childcare regulations, licensing, and quality standards. Experience in providing exemplary customer service, strong oral and written communications skills. Strong computer skills to include word processing, data entry, database management and reporting, internet use, and email. Relates well to individuals of diverse racial, ethnic, religious, and socioeconomic backgrounds and of varying abilities. Candidate must have reliable transportation. Preferred Qualifications: Experience training adults. Experience working with families of children with special needs. Knowledge of state childcare licensing standards, and childcare observation and assessment practices. Working Conditions: Prolonged periods sitting at a desk and working on a computer. Ability to stand or sit for long periods of time while conducting home visits. May require extensive local, sometimes regional travel with exposure to outdoor elements Some evening and/or weekend hours may be required. Background Checks: An offer of employment is contingent upon receipt of satisfactory results to meet the minimum requirements of the position. This may include criminal history and reference checks, fingerprints, E-Verify, drug test, driver's license record, proof of vehicle insurance, and/or a Child Protective Services (CPS) Check. Additional driver's license check, proof of vehicle insurance, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position. *********************************************************************************** The Respite Support Specialist is a full-time position. This full-time position is 35 hours per week. The annual salary for this position is $40,000. No phone calls please; recruitment will continue until the position is filled. Apply now! Qualified applicants should send a cover letter and resume to the Respite Care Program Director, Tomika Pitts-Jones at [email protected] .