Support associate jobs in North Hempstead, NY - 1,163 jobs

My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.

Hi, 🚀 New Opportunity - Desktop Support Specialist🚀 We're working with a leading global tech organization that is looking for an experienced Desktop Support Engineer to join their team in Midtown, Manhattan, NY. Job Title: Desktop Support Specialist Location : Midtown, Manhattan, NY Overview We are looking for a dedicated and proactive Desktop Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Provide deskside and remote technical support for desktops, laptops, printers, and other peripherals. Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments. Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti. Diagnose and resolve hardware, software, and network connectivity issues efficiently. Support Active Directory, user account management, and access permissions. Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations. Assist in system imaging, migration, and data backup/recovery. Provide support for mobile devices and MDM platforms such as Microsoft Intune. Collaborate with other IT teams to escalate and resolve advanced technical issues. Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools. Manage IT assets and ensure inventory accuracy and compliance with company standards. Technical Skills Desktop and Deskside Support Windows OS, mac OS, and Microsoft Office Suite SCCM / Intune / Ivanti Active Directory, DHCP, DNS, and VPN Mobile Device Management (MDM) ServiceNow / Help Desk Systems Troubleshooting and Root Cause Analysis Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers) Backup and Data Recovery Solutions Software Installation & Operational Testing Qualifications & Skills 2 years of experience in desktop or IT support roles. Strong troubleshooting and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus. Why Apply? This is a fantastic chance to work on a high-profile project in Midtown, Manhattan, NY.

I am working with a global top law firm looking to grow its IP and Tech Transactions group at the Associate level in New York. Ideally the group are looking for attorneys between class of 2020-2022 but could be open to looking at someone who falls just either side of this range. The group does a mix of standalone commercial work and transactional support on major M&A and financing deals. A large portion of the clients are tech giants and emerging tech companies, with the balance being global companies that operate across every major industry. You should have experience from another top law firm. If you have done a stint in house, you may also be eligible to apply. *This is a market paying law firm* Please reach out to me to discuss: ******************************* ************

A major client of ours has a need for an Manufacturing IT Systems & Infrastructure Assistant Manager for their Hauppauge, NY office. This is an onsite, permanent role. Looking for someone with prior experience in Pharma. Job Purpose The Manufacturing IT Systems & Infrastructure Assistant Manager is responsible for implementing and supporting IT solutions across Manufacturing, Packaging, Warehouse, Quality, R&D, and Regulatory functions. This role provides hands-on support for IT systems, infrastructure, cybersecurity, AI automation, and computer system validation (CSV), while partnering with internal stakeholders and external vendors to deliver compliant, scalable, and secure technology solutions. Key Responsibilities & Accountabilities Application & Systems Management Support and administer MES, Serialization, SCADA, LIMS, QC, QA, R&D, and RA systems. Build deep technical understanding of manufacturing and quality applications to propose system enhancements and process improvements aligned with business needs. Provide SAP support for Production, Warehouse, Packaging, and Quality modules. Manage audit trails, CSV documentation, and validation activities. Administer applications, user roles, profiles, and system configurations. Infrastructure, Cybersecurity & Automation Support IT infrastructure, networking, and enterprise security solutions. Implement and maintain cybersecurity controls in alignment with compliance requirements. Support AI automation initiatives and evaluate emerging technologies. Define and support enterprise application architecture to enable collaboration with internal users, vendors, and partners. Stakeholder & Vendor Engagement Collaborate with cross-functional teams including Manufacturing, Packaging, Warehouse, QC, QA, R&D, Engineering, Finance, HR, and IT Business Partners. Coordinate with internal Corporate IT Infrastructure and Security teams. Manage relationships with external vendors and implementation partners. Strategy, Planning & Continuous Improvement Identify opportunities to scale applications across regions with similar business processes. Develop business cases for tactical and strategic IT solutions aligned with future roadmaps. Drive data standards and ensure alignment with evolving regulatory and compliance requirements. Project Management & Service Delivery Track project timelines, milestones, scope, budgets, and deliverables. Ensure KPIs and success metrics align with defined business outcomes. Design and manage support models, ensuring SLAs are met for Incident, Change, and Request Management. Coordinate delivery with internal teams and external partners Qualifications & Requirements Education Bachelor's degree in Engineering, Information Technology, or a related field. Experience 4-6 years of experience across multiple IT platforms. Experience supporting Manufacturing, Packaging, Warehouse, and Quality IT systems in a regulated (preferably pharmaceutical) environment. Hands-on experience with MES, SCADA, LIMS, Serialization, and SAP. Strong experience with CSV, validation, and audit readiness. Experience with IT infrastructure, networking, cybersecurity, and AI automation. Technical Skills IT administration for Manufacturing, Packaging, and Quality systems. CSV, PLC validation, and QC instrument software validation. SAP (Production, Warehouse, Packaging, Quality modules). Database knowledge (SQL / Oracle). Advanced Microsoft Office skills, especially Excel (macros preferred). Core Competencies Strong analytical and problem-solving skills. Ability to translate technical solutions into business value. Effective communication and stakeholder management skills. Experience working with cross-functional and global teams.

Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work. We provide a platform and you work for various clients.

This position performs a Level 2 Production Support role within Market Operations, ensuring the stability and daily operations of BGC's trading applications. The role supports trading activity across Credit, Rates, and FX, while also participating in core IT service management processes including Incident, Problem, and Change Management. Qualifications: Familiarity with Linux/Unix and Windows operating systems. Strong analytical and troubleshooting ability with a problem-solving mindset. Ability to multitask and prioritize effectively in a fast-paced environment. Effective verbal and written communication skills for interacting with both technical and business teams. Exposure to scripting languages (Python or Shell) is a plus. Basic understanding of networking concepts such as latency, connectivity, and data flow. Interest or foundational knowledge in Credit, Rates, or FX products. Experience with SQL, FIX protocol, Git, or JIRA is beneficial but not required. Responsibilities: Monitor trading systems and respond to production issues across platforms in Credit, Rates, and FX. Communicate with internal teams and external clients, providing timely updates and managing expectations through to resolution. Troubleshoot application and connectivity issues by reviewing logs, monitoring dashboards, and performing basic system analysis. Use internal tools such as Grafana, Splunk, and system dashboards to track platform health and investigate alerts. Support and monitor scheduled jobs and automation tasks. Assist with software releases, including environment checks and post-deployment validation. Work closely with development, QA, infrastructure, and business teams to maintain production stability. Follow ITIL-aligned processes for incidents, changes, and problem resolution.

INTERNATIONAL FEDERATION OF ACCOUNTANTS (IFAC) During 2024, IFAC shifted its strategic focus to maximizing member value and experience. The Member Value Proposition (MVP) was created and is currently being embedded into all of IFAC's activities: IFAC, by connecting and uniting its members, makes the accountancy profession truly global. IFAC member organizations are champions of integrity and professional quality and proudly carry their membership as a badge of international recognition. IFAC and its members work together with the Forum of Firms and other key stakeholders to shape the future of the profession through learning, innovation, a collective voice, and commitment to the public interest. IFAC has traditionally delivered member services from a centralized operating model based in New York. As part of the transformation to a new target operating model IFAC will move to a global multi-location model, which will greatly enhance our ability to deliver value to member organizations around the world. As part of this shift, we welcome applicants from around the globe to apply and contribute to our mission. POSITION SUMMARY The Implementation Support Associate plays a central role in advancing IFAC's work on international standards. This position helps convene and coordinate input from across the accountancy profession to develop unified, high‑quality responses for international standard‑setting consultations. It also supports global efforts to promote the adoption and effective implementation of international standards by developing practical resources and facilitating access to guidance materials. The role may also contribute to transforming advocacy, regulatory, and policy insights into actionable tools, resources, and communications for stakeholders worldwide. Reporting to the Head of Advocacy, Regulatory, and Policy, the Associate focuses on project coordination, content development, and stakeholder engagement to ensure IFAC's outputs are practical, accessible, and aligned with stakeholder needs. ESSENTIAL DUTIES & RESPONSIBILITIES Essential duties and responsibilities include those that are set out below. Other duties may be assigned to meet business needs. Support technical input to the International Auditing and Assurance Standards Board (IAASB), International Ethics Standards Board for Accountants (IESBA), and other independent international standard‑setting boards by gathering information, organizing materials, and assisting in the development of high‑quality draft responses. Develop and enhance practical implementation support materials including guidance documents, toolkits, infographics, and slide decks Collect, analyze, and synthesize stakeholder feedback (e.g., comment letters, survey results), identifying key themes and insights to inform IFAC's implementation and advocacy activities.. Coordinate implementation projects, maintaining project trackers, updating deliverables, and supporting timely, clear communications with internal and external stakeholders. Provide content and logistical support for webinars, workshops, policy dialogues, and other stakeholder events, ensuring that materials are accurate, effective, and well‑organized. Collaborate across IFAC teams to align messaging, share insights, and ensure coherence across organizational outputs. Prepare materials for internal knowledge‑sharing, including briefings, summaries, and presentations that help colleagues stay informed on standard‑setting and implementation developments. Maintain organized records and documentation, including version control, project materials, and reference files to support transparency and continuous improvement. Recommend improvements to the format, design, and delivery of IFAC resources, contributing to more effective knowledge sharing and stakeholder engagement. QUALIFICATIONS & REQUIRED SKILLS Bachelor's degree or equivalent in Public Policy, Communications, International Relations, Accounting, Business, or a related field. 2-5 years of experience in project coordination, technical communications, or developing technical resources, ideally within a professional services firm, standard setter, or professional accountancy organization. Strong knowledge of international standards, including assurance, ethics, and corporate reporting, with experience supporting or preparing responses to standard‑setting consultations considered highly desirable. Excellent written and verbal communication skills, with the ability to translate complex or technical material into clear, accessible content for diverse audiences. Proficiency in Microsoft Office applications and familiarity with digital collaboration tools (e.g., SharePoint, Teams, project management software) and use of artificial intelligence applications. Strong analytical skills, including the ability to interpret qualitative and quantitative data to support decision‑making and identify key insights. Demonstrated ability to work collaboratively across teams, cultures, and levels of seniority, including with external stakeholders and government officials. Strong organizational skills and comfort managing multiple deadlines, including those driven by external timelines. Commitment to quality, accuracy, and continuous improvement in deliverables and processes. Strong interpersonal skills, with flexibility especially important. Experience with content management systems, and social media tools. Familiarity with regulation, or public interest policy. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. Additionally, if an applicant is US-based, provided they meet all eligibility requirements under the applicable plan documents, employees (and their eligible dependents) will be eligible to enroll in group healthcare plans that offer medical, dental, vision, and basic life insurance. Employees will also be able to enroll in our company's 401 (k) plan, as well as a deferred compensation plan, provided they meet plan requirements. IFAC welcomes applicants from all geographical locations, and this role can be remote. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At IFAC, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for candidates in the NY-Metropolitan region is $80,000 to $100,000. IFAC is an equal employment employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, or any other legally protected basis, in accordance with applicable law.

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: On-site System Support Specialist (Mid-Level) Duration: 24 months Work Location: US-NY-New York Openings: Multiple Openings *** Local candidates preferred*** Position Description/Responsibilities: Join a world leader in IT metrics and productivity! Computer Aid, Inc. (CAI) is a full service Information Technology outsourcing firm with more than 30 years of experience and a world leader in IT measurement and IT productivity. Computer Aid, Inc. is looking for five Mid-Level On-site System Support Specialist with 3-5 years of experience! These positions comes to us from our NY State contract for Hourly Based Information Technology Services and is located in New York, NY. New York City is the largest city in the United States and has something for everyone. There are innumerable things to experience in the Big Apple including basketball games and concerts at Madison Square Garden, plays on Broadway, Cirque du Soleil at Radio City Music Hall, and many other world famous tourist attractions. Consider applying today as time is limited on these and other positions like it for the state of NY. Qualifications Position Requirements/Technical Skills: OCFS has had the greatest success in implementing and supporting the CONNECTIONS application deployments when it has provided the end users on-site face-to-face support during deployment. Providing on-site support staff resources accelerates a caseworker's ability to successfully master how to utilize the new application properly and results in fewer case documentation errors and aids in user acceptance. The staff hired will provide one-to-one or small group on- site support to users in how to best utilize the updated and modernized application features and to how incorporate them into their business processes. The hired staff will understand and be able to translate the screen changes of the transformed CONNECTIONS for the end-users. These staff will also serve as the front line to identify software issues that could possibly occur when the application is first migrated and will also be able to quickly provide helpful information to users for features that require additional training or technical assistance. Ongoing support of the system will be provided by a cadre of well-trained, experienced support staff will significantly help ease the transition for users as OCFS deploys new application Daily Tasks will include but are not limited to the following: Go on-site to local districts and voluntary agencies located within the New York City Region to assist caseworkers/supervisors in properly using the CONNECTIONS application. Trouble shoot either via phone or while on-site application issues needing resolution. Provide training support and technical assistance follow-up to CONNECTIONS users in using new CONNECTIONS functionality both prior to rollout and following the rollout. Troubleshoot issues encountered on-site and provide information and data to help resolve identified problems Assist in providing face-to-face support for an array of ad hoc OCFS initiatives that require a specialized response. The ONE MANDATORY REQUIREMENT: You must be a Mid-Level On-site System Support Specialist with documented employment experience of 3-5 years (36-60 months). You must have experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms, beyond that of a Programmer. You must be able to work without assistance. Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 3 of numbers 1 through 5. 36 months of experience providing actual on-site implementation assistance for a large scale automation effort. 36 months of experience in change management; planning and implementing change. 15 months of experience in implementing SACWIS systems in New York State or another state. 36 months of experience providing training and/or technical assistance in either a classroom or in a work environment. Bachelor's Degree. Additional Information ***local candidates preferred***

Masterworks is the leading platform for investing in SEC-qualified shares of blue-chip artwork by names like Banksy, Basquiat, and Picasso. In just a few years, we've built a portfolio of over $1.2 billion in world-class art and opened access to the $2.2 trillion art market for more than 1,000,000 individuals. We've been featured in The New York Times, CNBC, The Wall Street Journal, and Financial Times, and were recognized as one of LinkedIn's Top 50 Startups in the U.S. Following our $110M Series A, Masterworks achieved unicorn status - and we're just getting started. Our 80+ employees work together in our Financial District headquarters, where collaboration, learning, and innovation happen every day. Why Join Masterworks You're excited by the intersection of finance, technology, and art. You want to help democratize access to alternative investments. You thrive in a fast-paced, collaborative startup environment. You value doing meaningful work that directly impacts investors and company growth. If that sounds like you, we'd love to meet you. The Role As Senior Investor Onboarding and Support Associate, you'll be the first point of contact for investors, and a point person for the onboarding process, ensuring compliance, and setting the tone for an exceptional client experience. You'll also play a key role in supporting VIP investor success post-sale, building relationships that foster confidence and long-term engagement. What You'll Do Investor Onboarding Welcome new investors to the platform and guide them through account setup, KYC verification, and documentation. Coordinate across internal teams (Compliance, Advisory, Product, Finance) to ensure every account is activated smoothly and efficiently. Maintain a deep understanding of our product and investment process to confidently address investor questions. Investor Success & Support Build trusted relationships with VIP investors, proactively addressing questions and ensuring they feel supported beyond onboarding. Act as the voice of the investor within Masterworks, surfacing insights and feedback that help improve the client experience. Manage communications through CRM and ticketing systems, maintaining professionalism and attention to detail across all interactions. What We're Looking For 3-5+ years of experience in client service, onboarding, operations, or investor support (financial services preferred). Strong verbal and written communication skills - you make complex ideas simple and human. Customer-first mindset with a passion for delivering white-glove service. Bias to action, sound judgment, and ability to navigate ambiguity. Collaborative and team-oriented approach. High proficiency with CRM systems (HubSpot experience a plus). Interest in art, finance, or alternative investments. Familiarity with regulated environments or investor accreditation (a plus). Perks & Benefits Daily catered lunches Health, dental, and vision coverage (with FSA options) PTO and 401(k) Free museum and gallery admission Company events, happy hours, and social clubs Compensation Philosophy The base salary range for this role is $75,000-$90,000. Actual compensation will depend on experience, qualifications, and market alignment. Exceptional candidates may fall outside the posted range.

JobID: 210692926 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $79,800.00-$110,000.00 Join the Prime Finance Trading Services Team and develop you career at J.P. Morgan! As a Trade Support Senior Associate in the Prime Finance Trading Services team, you will be responsible for ensuring that all trades executed are entered completely and accurately into the Risk Management systems and liaising with various other teams on issues related to Cash Equity trades: e.g. Product Control, Sales, Sales Support, Cash and Derivative Settlements, Client Services, Reconciliations, Technology, Business Management. The Prime Finance Trading Services Team is a part of the Corporate and Investment Bank which is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Job responsibilities * Performs core start-of-day and end-of-day controls to ensure Risk is correctly represented for Front Office * Manages daily Equity Swap/derivative trade life cycle events (expiries, dividends, corporate actions, etc.) * Ensures all trade capture and reporting exceptions are verified, cleared and escalated appropriately in a timely manner * Liaises with various other Front Office, Middle Office and Back Office Teams on issues related to Cash Equity trades * Performs continuous improvement of the pre and post trade controls environment * Maximizes trade processing STP (Straight-through processing ) through tactical problem solving and root cause analysis * Produces analysis for the trading desks and senior management * Provides input into core projects including; industry-wide initiatives, regulatory, trading strategy, operational programs Required qualifications, capabilities, and skills * Strong security and derivative products knowledge * Operational experience * Sound understanding of Equity Swaps, Cash Equities, Derivative products, trading workflows and corporate actions * Experience in supporting Trading Desks in Prime/ Hedge Fund business * Familiarity of various risk management systems and an advanced MS Excel skills * Strong PC Skills : in particular Excel, Word and PowerPoint * Excellent Analytical skills * Excellent oral and written communication and presentation skills * Confidence to communicate with senior managers effectively * Strong problem-solving skills * Strong work ethic and the ability to adapt to different business needs

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcing and more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Firmex, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you.. Job Description: Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners. We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1K customers and has been widely recognized as the market leader by G2, PE Wire, and more. We are looking for a Deal Desk Specialist to join our team! Grata's GTM Operations team sits at the center of revenue execution, partnering closely with Sales, CS, Finance, and Leadership to ensure smooth commercial operations and high-velocity deal flow. As a Deal Desk Specialist, you will play a critical role in enabling our sellers to move quickly and confidently while maintaining pricing integrity, accurate deal structure, and operational excellence. This is an exciting opportunity to join a fast-growing organization, build scalable processes, and have a direct impact on revenue outcomes. Grata is a hybrid company, which means our employees work from our NYC office (near Bryant Park) on Mondays, Tuesdays and Thursdays. At Grata, we will expect you to: Serve as the primary partner to Sales for deal structuring, pricing guidance, and contract readiness across new business and expansions. Review deal terms for accuracy, compliance, and margin impact, ensuring alignment with internal policies and financial guardrails. Manage the quote-to-contract workflow, including approvals, documentation, and coordination across Sales, Finance, and Legal. Maintain and improve deal desk processes, templates, and playbooks to support high-volume deal flow and reduce friction for reps. Analyze deal trends, discount patterns, and commercial risks to provide insights that support revenue strategy and leadership decision-making. What we are looking for: 1-3 years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a similar analytical function. An understanding of SaaS commercial motions, pricing, quoting, and contract workflows for a variety of deal structures. High attention to detail with the ability to manage many deals simultaneously while maintaining accuracy and speed. Proficiency in Salesforce and Excel (required) with the ability to navigate DealHub CPQ, approval workflows, and opportunity management best practices. Excellent communication and cross-functional partnering skills; able to balance rep enablement with operational and financial discipline. #LI-Grata The base salary range represents the estimated low and high end for this position based on a good faith assessment of the role and market data at the time of posting. Consistent with applicable law, each candidate's compensation offer may vary and will be determined based on but not limited to, your geographic region, skills, qualifications, and experience along with the requirements of the position. This position may be eligible for bonuses, commissions, or overtime if applicable. Benefits include health insurance (medical, dental, vision), a retirement savings plan, paid time off, and other employee benefits. Specific details will be provided during the interview process. Datasite reserves the right to modify this pay range at any time. $71,300.00 - $118,300.00 Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.

What this Job Entails: We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both independently and with the broader support team. The End User Support team is singularly focused on delivering a seamless technology experience for all users. The right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users. Scope: Works on complex assignments requiring a high degree of initiative Requires minimal oversight and is proactive. May act as a team leader. Your Roles and Responsibilities: Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via in person, phone, chat, and email-based support channels. Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility Fulfill IT hardware requests requiring delivery, setup, or low-level hardware troubleshooting for end users in the office you're based in. Escalate issues to senior members of the technical support team, infrastructure teams, platform engineering teams, and/or third-party vendors to ensure end user issues are fixed at their root and do not recur. Provide excellent customer service experiences for all end users, traders, and senior leadership, acting as the end user's advocate ensuring their issues are fully fixed and they have an optimal IT experience. Collaborate effectively with both local and remote or distributed team members to accomplish small support tasks and large technical projects. Required Qualifications/Skills: 5+ years of relevant technical support experience in a medium to large, complex, and fast-moving enterprise environment. Advanced knowledge of Windows, mac OS, Linux, iOS, Android, networking, and information security topics. Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP, and VPN. Working knowledge of messaging platforms, telecommunication tools, collaboration tools, and video conferencing (e.g., WebEx, MS Teams, Zoom). Ability to communicate effectively and professionally across all settings to technical and non-technical audiences of all tenure and seniority. Physical Demand & Work Environment: Full time on site in an office environment Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day. Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $40.92 - $64.62 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with an IBM zSeries Mainframe environment. Knowledge of z/OS, JCL, TSO/ISPF Experience and knowledge of COBOL/Natural Experience and knowledge of DB2/Adabas and VSAM & utilities Knowledge of CONTROLM/CA7/ZEKE scheduling tool Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files Experience using incident management tools (Service Now) Preferred qualifications, capabilities, and skills Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support AWS cloud experience Experience managing projects and migrations

Impact Supports the Bank's performance, profitability, and reputation by serving as a trusted internal service partner. Provides timely, accurate, and professional support to employees across the organization, ensuring operational efficiency, and compliance. Responsibilities The Service & Support Specialist is the primary point of contact for employees seeking assistance with bank processes, systems, and operational procedures through the internal support hotline. This role ensures prompt resolution of inquiries, identifies opportunities for process improvement, and strengthens employee knowledge through guidance and training. The Specialist collaborates across departments and participates in testing new systems and functionality to ensure employees have the resources needed for the delivery of excellent service to customers. Essential Functions * Serve as the first point of contact for internal hotline support inquiries across all departments. * Provide expert guidance on operational procedures, account maintenance, system navigation, and basic technology troubleshooting. * Log, track, and resolve support requests. * Collaborate with front-line staff and specialized departments (Operations, IT, Compliance, etc.) to ensure accurate and consistent communication and timely resolution of escalated issues. * Create, update, and share internal support documentation, FAQs, and training resources. * Participate in testing, upgrades, and implementation of new core and third-party systems. * Regularly analyze support trends and recommend system enhancements, workflow improvements, and staff training initiatives. * Stay current with bank products, services, policies, and regulatory requirements to provide accurate support. * Proactively identify knowledge gaps and recommend development opportunities for staff. * Occasional travel to other locations as needed to ensure operational consistency, employee support, and service excellence. Ancillary Functions * Assures adherence to Bank policies and procedures and federal and state regulatory requirements. * Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed. * Perform tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Mandatory Training Curricula Training is required of all Bank staff as related to regulatory mandated compliance topics and courses required for specific job functions. Career enhancement training courses are also available. Please refer to course catalog and management for details. Competencies (refer to Competencies Library) Skills * Excellent verbal and written communication skills (Spanish a plus). * Strong customer service, active listening, and interpersonal skills. * Ability to remain calm and professional under pressure. * Strong organizational and time management skills. * Knowledge of retail bank products, services, and related operating procedures. * Familiarity with current banking regulations and compliance standards. * Proficiency with Microsoft Office, core banking systems, and web-based platforms. * Experience with case management or ticketing systems preferred. Physical Demands The physical and related demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is mostly sedentary in nature but may occasionally involve lifting files and other materials that weigh up to 20 lbs. Employees in this job must be able to work in an office environment during regular business hours where they come into regular and frequent contact with internal and external customers and other members of the public. Therefore, employees in this position are expected to have consistently positive interactions with the public. Education/Training Associate's degree or equivalent in Business, Finance, or a related field preferred. Experience Minimum of two (2) years of experience in retail banking, banking operations, call center, or employee support roles. Salary Range $60,332 - $70,000 Your work powers purpose-and service makes it possible. Behind the scenes, our back-office professionals are the driving force of our mission. Through service in operations, lending, compliance, marketing, or IT, your expertise fuels innovation and ensures we deliver on our promise of community-first banking. Join a team where your role isn't just essential-it's transformative, making a direct impact on the people and communities we proudly serve. Ponce Bank participates in the E-Verify program.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM is seeking an IT M&A Due Diligence Senior Associate to join the Transaction Advisory Services (TAS) practice. This is an exciting opportunity to join an established, nationally award winning practice that is experiencing exceptional growth. Responsibilities: * Participate in fast-paced technology due diligence engagements for private equity (PE) and strategic clients * Evaluate technology strategy, organization, business applications, infrastructure and controls as they relate to the operations of the business and the client's proposed investment thesis. In addition, identify compliance, operations, revenue and growth risks. * Develop, as part of a team, technology strategy and planning deliverables for complex carve-out and integration transactions * Produce high quality value driven diligence reports and experience participating with clients in meetings critical to closing the transaction (e.g., representation and warranties) Required Qualifications: * 3+ years working within a team-based, client-facing technology role * 1+ years working with IT application or infrastructure implementation projects * Bachelor's degree required * Strong analytical and problem-solving skills * Demonstrated capability identifying and addressing client needs, including the development of sustained meaningful client relationships. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $81,400 - $153,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Progress your career with Florida's largest and fastest growing Community Re-Entry services provider. Bridges of America is the oldest and most successful private non-profit provider of re-entry services in the state of Florida, providing a continuum of care in Residential Substance Abuse Treatment Programs, Transition Centers, and Community Release Centers, for ex- offenders and probation populations. At Bridges of America we “Believe a Man Can Change. “Join us in changing lives at our Bridges of Greater New York's Newburgh location. We are looking for individuals with strong leadership skills and a passion for inspiring, helping and challenging people and we want you to be a part of our team as a Program Support Technician. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Supervise resident population at all times, including meal times, work periods, visitation, and furloughs. Ensures the safety and welfare of residents, staff, and visitors. Conduct daily inspections of the house. Maintain the cleanliness and maintenance of the house and grounds. Record and report any maintenance problems to supervisor. Conduct random room checks and necessary counts according to written policy. Attend all required staff meetings and trainings. Conduct intake on residents when necessary. Maintain all daily weekly, monthly Log Books, and any other required documentation. Sign residents in and out of the house according to curfew restrictions. Conduct random drug and alcohol tests. Maintain inventory of toiletries, cleaning supplies, food supplies, and kitchen supplies. Shop for supplies when necessary. Prepare resident meals when necessary. Assist with creating and assigning resident work detail, making sure the house is presentable at all times, i.e., kitchen crew, in-house cleaning assignments, lawn maintenance, snow removal, etc. Transport residents to meetings, DSS, medical appointment, etc. when needed. Participate in weekly House Meetings and Morning Meetings when on duty. Make sure all doors are locked after Curfew. Conduct and record monthly fire drills as per the Company policy Resident medication management and distribution. Be available to work all shifts to ensure proper coverage per contract and policy standards. Must be able to perform the major functions of the job with or without an accommodation. Must be able to speak, read, write and understand English. Immediately report all Workers Compensation injuries, whether they require medical attention or not to the Executive Director. Report all breaches of company policy or code of ethics that you have knowledge of hear about or see regardless of who is involved in the breach immediately to the Executive Director. Ensure that all applicable policies and procedures that fall within the scope of this job description are followed and adhered to. Perform other related duties as assigned by immediate supervisor. Qualifications EXPERIENCE: One year experience working with safety and security. Prefer one year of experience working with criminal justice residents. EDUCATION: High school/GED/ College hours and a degree preferred

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: We are looking for someone who has availability Monday-Friday 8am-8pm Essential Responsibilities Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

The Department of Nursing Instructional Support Associate works closely with both students and faculty in the nursing skills and simulation labs. Responsibilities include supervision of nursing students during open skills lab practice, set-up and breakdown of skills equipment for skills classes, Open Lab and simulation classes, set up and operate simulation equipment during simulation lab and clinical days on campus, assist faculty and students as technical support during simulation and lab activities. Work hours and days TBD. Salary: $27/hour Requirements: MINIMUM REQUIRED QUALIFICATIONS: * A Bachelor of Science Degree in Nursing. * A minimum of (2) years' experience in a clinical setting. ADDITIONAL PREFERRED QUALIFICATIONS: * Prior work experience in nursing skills lab in a Bachelor of Science degree program. * Experience with high-fidelity simulation equipment. Additional Information: The Consumer Information web page can be viewed at the following link *********************************************************** This page describes various services, information and statistics on many different aspects of the College's operations. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. Application Instructions: Interested candidates may apply and submit the required documents listed below by clicking on the "Apply Now" link at the bottom of this page. We require the following documents: Cover Letter Resume VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION Farmingdale State College seeks a broad and diverse pool of candidates for this position. The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status. URL: ****************************** Only applications submitted online will be accepted, no phone calls please.

Desktop Support Engineer - White Glove / Executive IT Support Longterm Contract Updated Job Overview (Enhanced) Teceze is hiring a Desktop Support Engineer - White Glove / Executive IT Support to provide high-touch, premium on-site IT support for CIO, CXO, and senior leadership users at one of our prestigious enterprise clients. This role is ideal for an engineer with up to 3 years of experience who demonstrates professionalism, discretion, and strong technical fundamentals combined with excellent customer service skills. The engineer will act as a trusted IT partner for executives, ensuring minimal downtime, seamless technology experiences, and proactive issue resolution. The role requires hands-on expertise in end-user computing, executive device support, conference room technologies, and coordination with infrastructure teams. Key Responsibilities (Added & Enhanced Points) Deliver white-glove, executive-level IT support to CIO, CXO, and senior leadership users with a high degree of professionalism and confidentiality. Provide priority incident response and proactive monitoring for executive users to minimize business disruption. Install, configure, and support executive desktops, laptops, tablets, mobile devices, and peripherals in Windows and mac OS environments. Perform IMAC activities with attention to executive workspace standards and documentation. Support and troubleshoot conference room technologies, AV systems, Teams/Zoom meetings, and executive presentations. Act as a single point of contact for VIP users, coordinating with internal IT teams and vendors for rapid resolution. Maintain strict SLA adherence and escalation management for executive incidents. Assist with new executive onboarding, device refreshes, data migration, and secure setup of workstations. Provide Hands & Feet support for infrastructure, network, and data center teams, including basic server room activities when required. Ensure accurate asset tagging, inventory updates, and lifecycle tracking for executive IT equipment. Document issues, resolutions, and best practices in the ticketing system and knowledge base. Follow security, compliance, and confidentiality standards while handling executive systems and data. Required & Preferred Skills (Refined for White Glove Support) 0-3 years of hands-on experience in Desktop / End-User Computing support in enterprise environments. Strong working knowledge of Windows and mac OS operating systems. Experience supporting Office 365, Outlook, Teams, OneDrive, and common enterprise applications. Basic understanding of network concepts (LAN, Wi-Fi, DHCP, DNS). Exposure to IT asset management, ticketing systems, and vendor coordination. Prior experience supporting VIP / executive users is highly preferred. Familiarity with conference room AV setups, docking stations, monitors, and executive workspaces. Basic exposure to data center environments, racking, cabling, and labeling is a plus. Exceptional communication, presentation, and interpersonal skills. Strong sense of ownership, discretion, and customer-first attitude. Ability to work calmly under pressure in a fast-paced, on-site executive environment.