Support associate jobs in Norwalk, CT - 899 jobs

Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)

A major client of ours has a need for an Manufacturing IT Systems & Infrastructure Assistant Manager for their Hauppauge, NY office. This is an onsite, permanent role. Looking for someone with prior experience in Pharma. Job Purpose The Manufacturing IT Systems & Infrastructure Assistant Manager is responsible for implementing and supporting IT solutions across Manufacturing, Packaging, Warehouse, Quality, R&D, and Regulatory functions. This role provides hands-on support for IT systems, infrastructure, cybersecurity, AI automation, and computer system validation (CSV), while partnering with internal stakeholders and external vendors to deliver compliant, scalable, and secure technology solutions. Key Responsibilities & Accountabilities Application & Systems Management Support and administer MES, Serialization, SCADA, LIMS, QC, QA, R&D, and RA systems. Build deep technical understanding of manufacturing and quality applications to propose system enhancements and process improvements aligned with business needs. Provide SAP support for Production, Warehouse, Packaging, and Quality modules. Manage audit trails, CSV documentation, and validation activities. Administer applications, user roles, profiles, and system configurations. Infrastructure, Cybersecurity & Automation Support IT infrastructure, networking, and enterprise security solutions. Implement and maintain cybersecurity controls in alignment with compliance requirements. Support AI automation initiatives and evaluate emerging technologies. Define and support enterprise application architecture to enable collaboration with internal users, vendors, and partners. Stakeholder & Vendor Engagement Collaborate with cross-functional teams including Manufacturing, Packaging, Warehouse, QC, QA, R&D, Engineering, Finance, HR, and IT Business Partners. Coordinate with internal Corporate IT Infrastructure and Security teams. Manage relationships with external vendors and implementation partners. Strategy, Planning & Continuous Improvement Identify opportunities to scale applications across regions with similar business processes. Develop business cases for tactical and strategic IT solutions aligned with future roadmaps. Drive data standards and ensure alignment with evolving regulatory and compliance requirements. Project Management & Service Delivery Track project timelines, milestones, scope, budgets, and deliverables. Ensure KPIs and success metrics align with defined business outcomes. Design and manage support models, ensuring SLAs are met for Incident, Change, and Request Management. Coordinate delivery with internal teams and external partners Qualifications & Requirements Education Bachelor's degree in Engineering, Information Technology, or a related field. Experience 4-6 years of experience across multiple IT platforms. Experience supporting Manufacturing, Packaging, Warehouse, and Quality IT systems in a regulated (preferably pharmaceutical) environment. Hands-on experience with MES, SCADA, LIMS, Serialization, and SAP. Strong experience with CSV, validation, and audit readiness. Experience with IT infrastructure, networking, cybersecurity, and AI automation. Technical Skills IT administration for Manufacturing, Packaging, and Quality systems. CSV, PLC validation, and QC instrument software validation. SAP (Production, Warehouse, Packaging, Quality modules). Database knowledge (SQL / Oracle). Advanced Microsoft Office skills, especially Excel (macros preferred). Core Competencies Strong analytical and problem-solving skills. Ability to translate technical solutions into business value. Effective communication and stakeholder management skills. Experience working with cross-functional and global teams.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $85,600.00 - $141,200.00 **Target Openings** 2 **What Is the Opportunity?** This role is eligible for a sign on bonus up to $20,000. Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Technical Specialist, you are responsible for handling complex, high-exposure claims. In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims. You will serve as a technical resource to customers and team members. **What Will You Do?** + Independently manage a caseload of Construction Liability claims. + Conduct thorough investigations, including policy review, liability, damages, and comply with applicable laws/regulations. + Analyze and interpret insurance contracts, endorsements, and exclusions to determine applicability. + Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements. + Coordinate with internal teams, legal counsel, etc. + Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development. **What Will Our Ideal Candidate Have?** + Bachelor's Degree. + Five years of experience in insurance claims, preferably Construction Liability. + Experience with claims management and software systems. + Strong understanding of insurance principles, terminology with the ability to understand and articulate policies. + Strong analytical and problem-solving skills. + Proven ability to handle complex claims and negotiate settlements. + Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.\ **What is a Must Have?** + High School Diploma or GED. + 2 years of liability claim handling experience and/or comparable litigation claim experience. + In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

New Country Motor Cars Group is looking to add another Delivery Specialist to our growing team. Our vehicles are built with a variety of amazing technologies and features. Every Delivery Specialist maintains a high degree of product and technology knowledge, including information about product features, smartphone applications and available resources. At New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. Benefits Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Family owned and operated Long term job security Responsibilities Ensuring that the pre-delivery has been properly performed and the vehicle is ready for the guest. Setting a proper expectation for the length of delivery. Mastering all vehicle product knowledge prior to delivery for the customer. Personalizing the vehicle delivery to the customer's needs. Delivering an exceptional Lexus experience. Overseeing the guest's first real interaction with their new car. Utilizing all resources and applications to assist in product information support. Providing smooth transition to the Delivery Specialist for future needed information or to resolve concerns. Maintaining a collection of product information and resources to assist in explanations. Following up with customers to ensure satisfaction with delivery and to build a long-term relationship Qualifications Strong, positive work ethic, and an interest in a long-term position. Professional appearance and impeccable professional integrity. Valid drivers license & clean driving record Customer Service and Technology Experience a plus. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Saving the World! Help Wanted… Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers. Celebrating 5 years on Inc. 5000 America's Fastest-Growing Private Companies list. Recognized in Time Magazine's Best Inventions of 2025. We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place! We have an opportunity for a motivated individual to fill the role of MEP Technical Support Associate, Field Operations. In this position, the successful candidate will be highly technical and responsible for diagnosing and troubleshooting Budderfly's MEP technology, systems, and equipment with contractors and customers. The successful candidate will also be highly customer-focused with an ability to multitask at all times. Why this Role is Important: This role supports the company's dedication to combining monitoring, maintenance, and upgrades such as LED lighting, comprehensive HVAC/R solution, Budderfly IoT devices, temperature & refrigeration controls, and water conservation into an easy, one-stop solution while prioritizing quality, timeliness, cost-effectiveness, and customer satisfaction. Responsibilities: Develop and maintain a thorough understanding of the entire installation process including all technical aspects, and the use of Budderfly applications, systems, and processes, similar to that of an “expert installer” (including work orders, survey tools, network connectivity, etc.). Support multiple on-site installation crews remotely and simultaneously, at any stage of the installation process. Ensure consistent installation quality across contractors, crews, customers, and site types through compliance with Budderfly standards and SOP's and adherence to industry standards and building codes. Perform technical diagnoses and troubleshooting of installation-related escalations to bring forth resolution and inform future installations, while being both customer and contractor-facing. Maintain a consistent and thorough log of all issues, properly escalating unresolved issues to the appropriate internal teams, while communicating with customers and contractors cordially throughout. Communicate with customers and contractors through various channels including phone, email, and chat applications. Maintain flexible hours to accommodate the varying schedules of contractor installation crews (including weekend and late-night work). Travel nationwide (up to 10% on average) for team and/or contractor trainings. Other job-related duties may be assigned. Desired Skills and Experience: High School Diploma and industry-specific certification. 5+ years performing hands on work in the field with HVAC/R controls, lighting systems & controls, plumbing fixtures & accessories, and network connectivity. 5+ years of relevant experience in a customer-focused position involving technical knowledge of a company's products and services. Exceptional skill in relationship building and conflict resolution with impeccable customer service. Superior critical thinking, problem-solving / troubleshooting, organization, communication, and time management skills Attentive to detail and demonstrated ability to work independently and multitask in a fast-paced environment. Strong working knowledge of Microsoft Office (including Outlook, Teams, Word, Excel), and ability to learn new software programs. Knowledge of building codes, industry best practices, and OSHA safety regulations. Experience in the QSR, Casual Dining, and Hospitality industry. Job Location: Remote Compensation$70,000-$80,000 USD Compensation is based on factors including level of experience, skillset, qualifications, and location. What We Offer: Career advancement opportunities in a fast-growing, supportive company environment Competitive pay Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance Opportunity to work as part of a team that values its members and works together to achieve positive change. Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity. We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career web page as a result of your disability .

We are looking for someone to join our team who is passionate about helping people use technology! KWI is developing innovative technology solutions to help retailers transform their business. If you are a service-oriented person who also knows how to work with mobile applications, we want to talk to you! The Customer Support Associate is taking calls from our retail clients and offering mobile application support for our mobile POS solution. The Customer Support Associate manages those support calls, and then works to troubleshoot, triage issues, and escalate issues to Senior Analysts and Team Management when necessary. The goal is for us to offer white glove service to our customers and ensure they are viewing our technology as an enabler to their success. Especially with the onset of COVID-19, retailers need technology now more than ever before. They are being asked to do things they have never done before (think curbside pickup) and we are in a great position to support them. Come join our team and help us transform the retail landscape! JOB FUNCTIONS: Primary responsibility is to be logged into our phone system to take client support calls and bring issues to resolution Secondary responsibility is to work on Help Desk Ticket queues and bring issues and tickets to resolution Escalate Priority 1 Tickets to Senior Analysts Provide the very highest level of service to KWI's Clients Solicit and expound upon all available information from the customer regarding details of system issues (hardware/software/network) & make every possible attempt to resolve Identify and escalate open issues that represent risk Troubleshoot, diagnose, and resolve mobile POS technical issues reported Ensure calls are clearly documented and properly tracked Provide restorative and/or maintenance actions where possible to resolve customer issues and follow up for any unresolved problems Identify trends of incoming calls and report to Senior Analysts Manage priority amongst multiple simultaneous requests Follow all PCI compliance guidelines to ensure client/company security Ensure customers are kept well informed of the status of their requests Make recommendations on standards and procedures for support operations Other duties as assigned QUALIFICATION REQUIREMENTS: Skills, Knowledge, Abilities: Excellent communication skills, written, and verbal Must be capable of working under high pressure environment to get the job done quickly and effectively with customer satisfaction being the ultimate measure of success Self starter in an entrepreneurial environment Knowledge of common concepts pertaining to technical support Familiarity with the retail environment (POS, MPOS, and associated components) Ability to handle multiple tasks and remain flexible Working knowledge of POS & MPOS systems, and SQL. Must be capable of constructing basic SQL and system logs queries to aid the troubleshooting process Familiarity with Apple and/or other mobile applications a plus Ability to work multiple schedules, including weekends and holidays Training/Education: College/ Technical school preferred POS & MPOS systems and/or proprietary software experience strongly desired Proficiency in information technology either through education or work experience Experience: 1+ year experience in Support Services call center support Experience coordinating/implementing new POS & MPOS systems and upgrades a plus Experience in remote support scenarios ABOUT US: We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. We combine Point of Sale, Merchandising, e-Commerce, CRM, and Loss Prevention into one cloud-based platform. We are a values and mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence. When it comes to our people, we strive to create an environment where our teams can live and work well. KWI's culture is rooted in our core values - commitment, respect & dignity, accountability, reliability, passion, and caring . While we do find time to have fun, we also work hard. We encourage our people to take risks, to challenge the status quo, to improve processes, and to be better every day. We have a team of passionate and dedicated employees who are committed to making themselves and our clients better. KWI is a privately-held, debt-free, and 100% management owned company that continues to grow! At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create and support an environment where no individual is advantaged or disadvantaged because of their background. We offer equal employment opportunity regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws on the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

New Country Motor Cars Group is looking to add another Porsche Pro / Delivery Specialist to our growing team. Our vehicles are built with a variety of amazing technologies and features. Every Delivery Specialist maintains a high degree of product and technology knowledge, including information about product features, smartphone applications and available resources. At New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. Benefits Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Family owned and operated Long term job security Porsche Pro Responsibilities Ensuring that the pre-delivery has been properly performed and the vehicle is ready for the guest. Setting a proper expectation for the length of delivery. Mastering all vehicle product knowledge prior to delivery for the customer. Personalizing the vehicle delivery to the customer's needs. Delivering an exceptional Lexus experience. Overseeing the guest's first real interaction with their new car. Utilizing all resources and applications to assist in product information support. Providing smooth transition to the Delivery Specialist for future needed information or to resolve concerns. Maintaining a collection of product information and resources to assist in explanations. Following up with customers to ensure satisfaction with delivery and to build a long-term relationship Porsche Pro Qualifications Strong, positive work ethic, and an interest in a long-term position. Professional appearance and impeccable professional integrity. Valid drivers license & clean driving record Customer Service and Technology Experience a plus. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications: Must have at least 18 credits in psychology or a related area and possess a minimum of 1-year experience with individuals with Autism or developmental disability OR hold Registered Behavior Technician (RBT) certification and possess a minimum of 1-year experience with individuals with Autism or developmental disability Must possess knowledge, experience and skill with Applied Behavior Analysis, and Positive Behavioral Intervention and Support. Must keep TA or other certification active. SCIP Certification is required within 3 months of hire. Must pass Teaching Strategies and ABA within 3 months of hire. Responsibilities: Supports classroom staff with behavior-related tasks and activities for students on an as needed basis, implementing the IEP and Behavior Support Plan. Provides behavior support and crisis intervention for students as assigned on a daily basis. Analyzes student information to ensure conformity with Behavior Support Plan. Assesses and assists classroom staff on the implementation of the Behavior Support Plan. Provides input into behavior programs in collaboration with behavior specialists and behavior support workers. Knowledgeable of a range of students in the program to facilitate collaboration and provide coverage for Behavior Support Staff and Behavior Support Assistants. Assesses the behaviors of students identified as having behavioral difficulties and works to support classroom staff on effective behavioral management. Assists with the management of classroom staff's utilization of tools and equipment (e.g., token economies, reinforcers, contracts, protective equipment) which are needed for behavior support purposes. Participates in team meetings, specialized in-house training meetings, etc. for assigned students/classes, or outside forums as related to PBIS, such as Regional Special Education Technical Assistance Support Center topics related to Behavior Management. Collaborates with behavior specialists and other team members regarding behavior issues in school, and in the community. Prepares documentation/assessments as needed or requested by the Clinical Coordinators, Behavior Specialists or Licensed Psychologist (e.g., behavior data, observations of student) Actively participates in bus duty and lunch coverage. Assists with overall program functions as needed (e.g., safety, student intake screenings, bus duty oversight, lunch coverage, provide toileting assistance, etc.) RBTs are required to maintain documentation of supervision hours based upon BACB requirements and follow BACB Ethical Guidelines. Essential Physical Demands: Must be able to modify the area to secure the safety of the children i.e. move/push tables and other heavy objects up to 20 lbs. Must be able to lift/move 20 lbs. (mats) Must be able to run after student up to 500 feet Must be able to run to a classroom in need up to 500 feet Must be able to kneel, twist and bend Must be able to respond to fire alarms DDI is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to actual or perceived race, color, sex, pregnancy, reproductive decision making, gender expression or identity, national origin, disability, military status, creed, religion, age, sexual orientation, marital status, genetic information, status as a victim of domestic violence or any other group protected by federal, state or local law. We are committed to creating a deep sense of belonging and a culture where all applicants and employees feel welcomed, valued and respected. We are people inspired by purpose.

Who we are: The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly 8,000 students from across the globe. Within its five colleges, students immerse themselves in a transformative, career-focused education across the liberal arts and sciences, fine arts, business, engineering, public safety and public service. More than 100 academic programs are offered, all grounded in a long-standing commitment to collaborative, interdisciplinary, project-based learning. The Technical Support Representative 2 is responsible for assisting faculty and staff with technical issues or questions relating to computer hardware or software devices. Their duties include taking phone calls from faculty and staff or communicating with them through messaging platforms available through the University, helping end users diagnose and resolve technical issues over the phone, email, teams and Bomgar remote. Installing hardware or software on their computers. Deploying and configuring laptops, PCs and printers. Troubleshooting classroom technology. You will: * Handle faculty and staff IT technical support cases through the Helpdesk database by in person, remote, phone. Teams or email. * Escalate tickets in system involving accounts, network infrastructure, server-side systems, or enterprise applications to appropriate sys admins ,network and programming teams * Updating the Universitys help desk database with tech tips and brief documents * Evaluating system potential through assessing compatibility of new programs with existing programs * Installing software on windows and mac OS throughout campus. * Deploying and configuring new windows or mac devices for faculty and staff. * Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations * Maintaining system functionality by testing computer components * Working with Manufacturer client support for warranty repairs. * Maintain end user confidence by keeping their information confidential * Prepare reference material for faculty and staff by creating operation instructions * Network design and implementation * IT support for high level University zoom & Teams meetings * Help support classroom technology * University cell phone configuration You need: * High school diploma and technical vocational training program as a computer/network administrator required. Associate degree in computer science or networking preferred. * Experience providing technical support preferred. * Ability to resolve customer issues in a customer focused manner. * Excellent communication skills and ability to work with all university community members effectively. * Excellent problem-solving skills are required to resolve solutions to community members technical issues. Whats in it for you: * Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs. * Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistant Program * Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities * Employee Discounts on products, services and educational opportunities * Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Years); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable * The University of New Haven is not a qualifying E-Verify employer and its use of E-Verify is limited to specific government projects. For that reason, candidates with STEM OPT authorization cannot be considered for employment.

What this Job Entails: We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both independently and with the broader support team. The End User Support team is singularly focused on delivering a seamless technology experience for all users. The right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users. Scope: Works on complex assignments requiring a high degree of initiative Requires minimal oversight and is proactive. May act as a team leader. Your Roles and Responsibilities: Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via in person, phone, chat, and email-based support channels. Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility Fulfill IT hardware requests requiring delivery, setup, or low-level hardware troubleshooting for end users in the office you're based in. Escalate issues to senior members of the technical support team, infrastructure teams, platform engineering teams, and/or third-party vendors to ensure end user issues are fixed at their root and do not recur. Provide excellent customer service experiences for all end users, traders, and senior leadership, acting as the end user's advocate ensuring their issues are fully fixed and they have an optimal IT experience. Collaborate effectively with both local and remote or distributed team members to accomplish small support tasks and large technical projects. Required Qualifications/Skills: 5+ years of relevant technical support experience in a medium to large, complex, and fast-moving enterprise environment. Advanced knowledge of Windows, mac OS, Linux, iOS, Android, networking, and information security topics. Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP, and VPN. Working knowledge of messaging platforms, telecommunication tools, collaboration tools, and video conferencing (e.g., WebEx, MS Teams, Zoom). Ability to communicate effectively and professionally across all settings to technical and non-technical audiences of all tenure and seniority. Physical Demand & Work Environment: Full time on site in an office environment Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day. Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $40.92 - $64.62 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Responsive recruiter Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $16.00 - $20.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter , YouTube and Instagram . Position Summary: We have an exciting opportunity to join our team as a Unit Support Associate. In this role, the successful candidate Cleans and maintains a safe environment in assigned area and assists with activities necessary for effective functioning of the unit or department. Job Responsibilities: Performs other duties as assigned Transports patients, supplies, laboratory specimens, blood, and other items as directed. Performs a variety of cleaning duties necessary to the orderly functioning of the respective unit or department. Cleans all equipment related to the unit or department. Responsible for garbage and trash disposal. Maintains patient safety. Responds to patient, family, and visitor needs in a timely fashion. Maintains inventory of unit or department supplies in alignment with par levels. Stocks and distributes supplies, instruments, and linens as appropriate. Minimum Qualifications: To qualify you must have a High School Diploma or GED. Excellent communication (both oral and written), interpersonal, and customer service skills. Preferred Qualifications: 1 - 2 years In a Hospital setting. Basic computer skills including Microsoft Office. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $24.60 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

Responds to incoming customer inquiries via phone, email and webmail within a defined timeframe. Supports initial communication and escalation to a Tier1 resource. Monitors infrastructure, alarm panels, network and customer hardware and adheres to procedures as defined. Daily operational tasks include handling all incoming phone calls from customers, Ticket creation and escalation. Essential Functions: Initial point of contact (phone/emails/webmail) for all customer inquiries Verifies all contacts against database to ensure that contact is authorized to open a trouble ticket Acknowledges all incoming email and web ticket inquiries within 15 minutes of receipt Provides superior customer service to all customers Effectively coordinates and communicates with other teams Adheres to customer-specific procedures and Service Level Agreements (SLA) Monitors all alarm conditions; follows escalation policies and procedures and SEVERITY Level processes Creates and maintains written procedures Completes shift turnover at the onset and end of each shift Monitors all sites utilizing on-line tools and systems such as LogicMonitor Responds to all Data Center alarms per policies and procedures Hours: 8pm - 8am Weekly rotation: Week 1: Thursday, Friday Saturday, Sunday Week 2: Friday, Saturday, Sunday Ability to work holidays is mandatory Ability to cover other shifts for the team as needed Minimum Requirements: Basic ability to identify and escalate technical issues pertaining to network and server communications. Strong customer service skills, technical aptitude and attention to detail. Experience/Skills: Ability to communicate clearly in both verbal and written form. Ability to understand company Severity Levels and adhere to associated escalation process and procedures. High level knowledge of monitoring tools and ticket management systems. General experience and knowledge of data center/ server room configurations preferred. 1-2 year of Data Center, and Server Room experience preferred. 1-2 year of Server or Network device experience and knowledge preferred. Education: High School Diploma or equivalent required. Associates Degree preferred, or equivalent work experience Work Environment and Physical Demands: All work is conducted On-site: General office and data center environment. High stress may occur at times. May involve lifting of equipment and supplies (up to 50 lbs). May include long hours of sitting or standing. Exposure to climate controlled environment for extended periods of time. Certifications: MCP, MCSA, A+, NETWORK+, or equivalent preferred Compensation: $24 - $28/hr 1.5x OT 5% Annual Bonus 15% Shift differential for hours worked after 6pm and before 6am. Comprehensive health, dental, and vision insurance plans, life and disability insurance, access to mental health resources and employee assistance program. 401(k) retirement plan with company match. Generous paid time off, holidays and parental leave. CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

Griffin Health is an independent, not-for-profit healthcare system in Derby, Connecticut, dedicated to person-centered, high-quality care for over 130,000 residents. Anchored by Griffin Hospital-a 160-bed acute care community teaching hospital and Planetree International's flagship facility-Griffin Health emphasizes kindness, respect, and active patient engagement. Recognized nationally and internationally for clinical excellence, patient satisfaction, and social responsibility, Griffin has earned honors such as Newsweek's “World's Best Hospital” list for the last 5 consecutive years, LOWN Institute's top state ranking for outcomes, and Becker's “100 Best Community Hospitals” designation, as well as Fortune's Magazine's "100 Best Companies to Work For". The organization fosters a supportive, wellness-focused work environment with programs like Griffin AgeLess, empowering caregivers to thrive physically, emotionally, and professionally. Through innovation, community outreach, health education, and food-security initiatives, Griffin Health advances whole-person healing and strengthens the communities it serves. Griffin's suburban atmosphere offers an easy commute, away from congested cities with easy to find free parking. Employees can also take advantage of generous benefits and wellness programs that add distinct advantage in its employee compensation. MAIN FUNCTION: Promptly and professionally answers telephone calls. • Updates patient demographic information and enter into electronic record. • Creates new patient records as needed. • Conduct insurance information verification and eligibility checks. • Schedules patient appointments according to established office protocols and triage guidelines. • Communicate with physician office staff on patient concerns, requests, and scheduling changes. • Refer patients as needed to Griffin Faculty Physician and Griffin Hospital resources. • Identifies potential gaps in care, including need for annual preventative visits, and schedules as needed. • Participates in population health outreach campaigns and helps to schedule as needed • Perform other duties as assigned by supervisor or manager EDUCATION: High school diploma or GED. Graduation from medical office or medical administration program preferred. Must have knowledge of medical terminology and medical insurance requirements. EXPERIENCE: Must have a minimum of 1 year experience working in medical office environment. Must have experience working with electronic health records. Must possess strong customer service skills and must be able to multi-task. EOE/Minorities/Females/Vet/Disabled

The Early Language and Literacy Initiative (ELLI) is a high-quality, interdisciplinary approach to early childhood education designed to close the early learning achievement gap by embedding developmentally appropriate language and literacy into STEAM content. ELLI educators provide comprehensive, play-based learning experiences for children from birth to age 5. These educators facilitate the curriculum while maintaining frequent contact with parents and families. They are responsible for developing cohesive teaching teams, coordinating curriculum, and managing classroom operations to ensure a safe and stimulating environment. Our Educators, who are curious, creative, and enthusiastic lifelong learners, are supported by ongoing professional development, which is paid for by ELLI. We offer various opportunities to meet the needs of staff, including positions located at Stepping Stones Museum, Norwalk Public Schools, and Fairfield University, as well as school year and year-round positions. Responsibilities · Supports the management of daily operations of the classroom, including staff and children, in compliance with NAEYC, state, and local laws and regulations, adhering to all policies and procedures. · Supports daily implementation of ELLI-aligned immersive learning experiences; follows structured curriculum; embraces children's capabilities. · Ensures the health and safety of children under their active supervision at all times · Supports the families in their children's learning outcomes by welcoming and connecting through parent events and daily interactions while encouraging supportive relationships. Benefits Medical, Dental, Vision, Disability, and 50,00 Life Insurance policy. Flexible Spending, Dependent Care, 403b retirement plan. Paid Vacation, Personal, Holidays and Sick days Salary : $16.35-17.25 Minimum Education : High School diploma Job Type : Full Time Category : Education/Training Minimum Experience : 1 year Location : Norwalk and Fairfield Requirements Required Educational and Working Experience · High School Degree or in process of obtaining a CDA or associates degree. · Minimum one (1) year experience working with children Minimum Experience/Skills: · Computer skills including Microsoft Office; proven ability to learn new systems and software. · Bilingual (Spanish) preferred Salary Description $16.35-17.25 hr

Job Description Gedeon GRC Consulting is looking for a Contracts and Executive Support Specialist to join our firm. This position requires an individual who is adept at interpreting complex contract language, managing legal documentation, coordinating with external counsel, and ensuring compliance across agreements with clients, consultants, sub-consultants, agencies, and municipalities. The ideal candidate will also excel in providing professional, proactive support to executives in a dynamic consulting environment SALARY RANGE:$85,000 - $100,000 annually, Pay commensurate with experience. LOCATION:Options of Remote, Hybrid (local to the NYC Metro Area) or in office at our Syosset NY, Princeton, NJ or Newark, NJ locations. BENEFITS:90% Company contribution towards all Health Insurance Plans, 401K Match, PTO, Bonus Potential, 10 Paid Company Holidays, and much more. RESPONSIBILITIES: ❖ Perform detailed reviews, interpretation, and redlining of contract agreements, leveraging strong paralegal knowledge and experience.❖ Assess legal risks, obligations, indemnification terms, insurance requirements, and compliance issues within contract documents.❖ Draft, edit, and prepare contract documents, amendments, addenda, and standard templates in collaboration with internal teams and external legal counsel (as required).❖ Manage the coordination of all contractual materials for proposals and active projects, including agreements with, Client, Consultants and sub-consultants, Government agencies, Municipalities and public authorities.❖ Ensure consistency, legal accuracy, and alignment with Gedeon GRC Consulting's policies and risk-management standards.❖ Maintain an organized contract database, track deadlines, monitor renewals, and ensure timely execution of all agreements.❖ Serve as a resource for internal staff on contract-related questions, document requirements, and compliance procedures.❖ Assist in negotiating contract terms and communicating revisions with partnering organizations when required.❖ Assist with litigation and other legal matters.❖ Provide confidential, high-level administrative support for the firm's executive leadership, including, calendar and schedule management, meeting preparation and document compilation, travel coordination and expense reporting, and drafting and reviewing executive correspondence.❖ Prepare executive reports, legal summaries, presentations, and briefing materials.❖ Act as a liaison between executive leadership, staff, clients, consultants, and external partners.❖ Support executive initiatives, corporate governance tasks, and strategic planning activities.❖ Handle sensitive information with discretion, professionalism, and sound judgment. ❖ All other duties as assigned. Job Requirements QUALIFICATIONS: ❖ Bachelor's degree (BS) from four-year College or university.❖ Paralegal Certificate or ABA-approved paralegal training strongly preferred.❖ 3-5 years of paralegal experience in contract law, corporate law, or a related legal discipline.❖ Demonstrated experience reviewing, drafting, and managing complex contractual documents.❖ Strong understanding of legal terminology, contract structures, indemnity clauses, risk assessments, and compliance standards.❖ Experience supporting executives or senior leadership preferred.❖ Outstanding attention to detail, analytical ability, and document management skills.❖ Excellent written and verbal communication skills with ability to summarize legal and contractual issues clearly.❖ Proficiency in Microsoft Office Suite; experience with contract management or document control systems is a plus❖ Ability to prioritize tasks, manage multiple deadlines, and work independently in a fast-paced environment.❖ Familiarity with AI-powered research and writing tools (e.g., Microsoft Copilot, ChatGPT, or similar platforms) is highly desirable.❖ Demonstrated commitment to confidentiality and ethical standards in handling sensitive legal and business information.❖ Willingness to stay current with legal, compliance, and technology trends relevant to the role.❖ Familiarity with engineering/construction industry contracts preferred.

Duties: Putnam|Northern Westchester BOCES is seeking an Education Technology Specialist to organize, prepare and conduct training programs to support the administrative, teaching, and clerical staff of PNW BOCES with all related aspects of computer hardware and software applications. Duties may include, but are not limited to:Training administrative, teaching, and clerical staff on computer usage and office applications software such as word processing, spreadsheet, presentation, and student management programs;Designing course curriculum, outlines objectives, and provides handouts of pertinent material to increase software utilization within PNW BOCES by administrators, teachers, and clerical staff;Developing extensive knowledge of PNW BOCES, i.e., identifying key district personnel, identifying computer software (type and amount) in order to develop appropriate training session;Implementing educational technology plans which are developed by or in partnership with the Coordinator of Education Technology;Conducting training programs in educational technology for faculty and staff within PNW BOCES and our 18 component districts;Assisting in basic troubleshooting of applications software for the Professional Learning Division and Instructional Programs;Assisting in the research and purchase of software; processing purchase orders for applications and programs for the Professional Learning Division;Other duties as assigned.Qualifications: Must meet civil service requirements for the title of User Support Specialist which can be found at the following link: **************************************************************************************************************** Characteristics Desired: The ideal candidate will have good working knowledge of computers and peripheral equipment, as well as knowledge of Windows and MAC operating systems. Previous experience in an educational environment is a plus. Successful candidates must have a positive, can-do attitude and be committed to the BOCES Mission of Service and Innovation through Partnership. OLAS is an online job application system for K-12 Education. The platform connects you with more than 10,000 school jobs, including educator, non-instructional, and administrator positions in New York State and surrounding areas. OLAS job services are provided by PNW BOCES.

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $85,000.00 and $135,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. **Overview** SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $85,000.00 and $130,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. **Role Description** SMBC is seeking an experienced IT Infrastructure Audit professional with a minimum of 3-5 years' experience in the banking and finance/technology industry to conduct audit coverage for the firms IT infrastructure, Americas Division.. Coverage including key IT infrastructure including operating systems, databases, virtualization, middleware, unified communications, web application infrastructure, IT Governance, Change Management, Remote Access, Incident and Problem Management, Cloud, and more. Reporting to IT Infrastructure Team Head, the Audit professional will be responsible for (i) conducting regular IT application audits, ensuring work is performed in accordance with IIA standards and Internal Audit Department (IAD) policies and procedures, and (ii) supporting the issue validation activities, and (iii) partnering with other members and (iv) supporting the IT Infrastructure Team Head in the execution of their duties. In addition, they will (i) support IAD Management team in helping to identify areas of coverage for planning, development, implementation, and maintenance of an internal audit program covering technology related areas across the Americas Division and (ii) conduct regular continuous monitoring activities covering IT infrastructure and technology related risks and related processes and controls within a prescribed timeframe. **Role Responsibilities** - Conduct regular audits of IT infrastructure related areas assessing adherence to firm and regulatory requirements and assessing design, operating effectiveness and sustainability of associated controls. - Help to create audit issues and reports that clearly articulate results and conclusions for review with senior audit management and auditees. - Challenge the ongoing coverage of IT infrastructure work and present ideas for improvement. - Facilitate risk issue tracking to promote timely remediation. - Perform issue assurance work for audit, regulatory, and self-identified to confirm closure or recommend additional actions. - Work collaboratively with colleagues and auditees to identify risk concerns and agree reasonable solutions. - Forge strong partnerships with colleagues in other IT application and control functions including legal, compliance, data security and risk management to promote front-to-back collaboration across risk assessment and findings remediation. - Partner with audit colleagues in other business verticals and/or geographies to share best practices and drive greater consistency. Seek out opportunities to engage with stakeholders outside of formal audit periods to drive deeper relationships. - Conduct regular Continuous Monitoring activities and auditable entity updates. **Qualifications and Skills** - Minimum of 3-5 years of IT Application/Infrastructure/Cybersecurity audit experience in the banking and/or technology industry. - Knowledge of IT Infrastructure related risks and controls (i.e. General Controls, Platform Controls, Virtualization, Cloud, AI/Machine Learning, etc...) - Knowledge of industry relevant standards (i.e. NIST, CRI, etc...) and related regulatory expectations (i.e. NYS DFS 500, FFIEC, etc...) - Knowledge of audit techniques, risk and internal controls assessment, and workpaper standards. - Strong strategic thinking skills including the ability to identify and assess technology related risks. - Ability to act as trusted advisor to technology management using discretion and sound judgment in identifying, analyzing, and reporting problems. - Excellent communication (both verbal and written), presentation and professional skills including the ability to interact effectively at all levels within the organization. - Bachelor's Degree in Information Technology, Finance, or related field. Advanced degree a plus. SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. EOE, including Disability/veterans

Job Level: Associate Job Function: Governance & Assurance Employment Type: Full Time SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $85,000.00 and $135,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. Overview SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $85,000.00 and $130,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. Role Description SMBC is seeking an experienced IT Infrastructure Audit professional with a minimum of 3-5 years' experience in the banking and finance/technology industry to conduct audit coverage for the firms IT infrastructure, Americas Division.. Coverage including key IT infrastructure including operating systems, databases, virtualization, middleware, unified communications, web application infrastructure, IT Governance, Change Management, Remote Access, Incident and Problem Management, Cloud, and more. Reporting to IT Infrastructure Team Head, the Audit professional will be responsible for (i) conducting regular IT application audits, ensuring work is performed in accordance with IIA standards and Internal Audit Department (IAD) policies and procedures, and (ii) supporting the issue validation activities, and (iii) partnering with other members and (iv) supporting the IT Infrastructure Team Head in the execution of their duties. In addition, they will (i) support IAD Management team in helping to identify areas of coverage for planning, development, implementation, and maintenance of an internal audit program covering technology related areas across the Americas Division and (ii) conduct regular continuous monitoring activities covering IT infrastructure and technology related risks and related processes and controls within a prescribed timeframe. Role Responsibilities * Conduct regular audits of IT infrastructure related areas assessing adherence to firm and regulatory requirements and assessing design, operating effectiveness and sustainability of associated controls. * Help to create audit issues and reports that clearly articulate results and conclusions for review with senior audit management and auditees. * Challenge the ongoing coverage of IT infrastructure work and present ideas for improvement. * Facilitate risk issue tracking to promote timely remediation. * Perform issue assurance work for audit, regulatory, and self-identified to confirm closure or recommend additional actions. * Work collaboratively with colleagues and auditees to identify risk concerns and agree reasonable solutions. * Forge strong partnerships with colleagues in other IT application and control functions including legal, compliance, data security and risk management to promote front-to-back collaboration across risk assessment and findings remediation. * Partner with audit colleagues in other business verticals and/or geographies to share best practices and drive greater consistency. Seek out opportunities to engage with stakeholders outside of formal audit periods to drive deeper relationships. * Conduct regular Continuous Monitoring activities and auditable entity updates. Qualifications and Skills * Minimum of 3-5 years of IT Application/Infrastructure/Cybersecurity audit experience in the banking and/or technology industry. * Knowledge of IT Infrastructure related risks and controls (i.e. General Controls, Platform Controls, Virtualization, Cloud, AI/Machine Learning, etc…) * Knowledge of industry relevant standards (i.e. NIST, CRI, etc...) and related regulatory expectations (i.e. NYS DFS 500, FFIEC, etc…) * Knowledge of audit techniques, risk and internal controls assessment, and workpaper standards. * Strong strategic thinking skills including the ability to identify and assess technology related risks. * Ability to act as trusted advisor to technology management using discretion and sound judgment in identifying, analyzing, and reporting problems. * Excellent communication (both verbal and written), presentation and professional skills including the ability to interact effectively at all levels within the organization. * Bachelor's Degree in Information Technology, Finance, or related field. Advanced degree a plus. SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. Nearest Major Market: White Plains Nearest Secondary Market: New York City