Service Desk Specialist
Support associate job in Orlando, FL
Job Title: Service Desk Support Specialist
Contract: 8 Weeks (Potential for Extension)
We are seeking a Service Desk Support Specialist to provide Tier 1 and Tier 2 technical support for an aviation client based in Orlando. This is a short-term contract with the possibility of extension, ideal for someone who thrives in fast-paced environments and can deliver exceptional customer service and technical assistance.
Key Responsibilities:
Provide Tier 1 and Tier 2 support for end-users, including troubleshooting hardware, software, and network issues.
Respond to service desk tickets promptly and ensure timely resolution.
Assist with account setup, password resets, and basic system administration tasks.
Requirements:
Experience: 1-3 years in IT support or service desk roles.
Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts.
Familiarity with ticketing systems (e.g., ServiceNow, Jira, or similar).
Ability to work onsite in Orlando for the duration of the contract.
Contract Details:
Duration: 8 weeks with potential for extension.
Schedule: Standard business hours (with flexibility as needed).
Compensation: $17-19/hour
"Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law."
SIU Consultant P&C (Mid-Level) - Desk
Support associate job in Orlando, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a "Desk" position. Besides the normal SIU Investigator responsibilities, you will also perform triage duties to review claims identified by our predicative fraud tool to determine if an SIU investigation is warranted. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures.
This role is remote eligible. You can live anywhere in the Continental US. There may be occasional business travel involved.
What you'll do:
Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
What sets you apart:
Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team.
Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed.
Strong report writing and presentation skillset.
SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner
Compensation range: This is an hourly position. However, the annualized salary range for this position is: $77,120 - $147,390
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyTechnical Information Specialist II
Support associate job in Orlando, FL
The Technical Specialist II assumes the responsibilities of the Technical Specialist I role and provides tier II support. In addition, s/he performs hardware and software integration for standardized or development systems, troubleshoots advanced Windows/Linux OS and network configuration issues, and performs more advanced technical services as required.
Essential Duties and Responsibilities:
Answers the incoming Adacel Help Desk calls.
Follows standardized help desk support procedures to assist customers with their technical issues.
Follows conventional hardware, software, and network troubleshooting procedures to determine if the issues can be addressed at a software level or if hardware replacement is required.
Follows conventional testing procedures to repair and configure replacement hardware.
Takes the necessary actions to have replacement hardware thoroughly tested and verified by a Technical Specialist II/III.
Works with the Logistics department and the Support Specialists in organizing the prompt delivery of replacement hardware to customers.
Works with the Support Specialists to follow up on the delivery status of the replacement hardware and ensures that the hardware is operational.
Performs and assists with standardized system installations and technical refreshes.
Interacts with and performs basic system configurations on standardized simulation systems.
Performs system maintenance and software upgrades during annual visits.
Performs site visits for service requests.
Assists with the maintenance of simulation test beds and demonstration systems.
Performs intermediate to advanced hardware and software integration.
Provides remote support and system maintenance to customers as necessary.
Works on system configuration scripts.
Performs remote installations of new simulation software, visual databases, and third party software.
Works on designated projects, development initiatives, and procedural improvements.
Works on preparing technical documentation which includes, but is not limited to, bill of materials, system drawings, system installation plans, site surveys, installation procedures, maintenance documentation, and customer technical training.
Supports internal development and test teams as required.
Assists with the testing, selection, and qualification of new hardware.
May be assigned as the Project Technical Lead on a designated project, serving as the primary point of contact for all the technical aspects of that project.
Performs other duties as assigned by Supervisor.
Competencies:
Patience: Rarely gets angry and never expresses hostility towards others; avoids hurting other people's feelings; forgives other people's mistakes; is not very resentful.
Stress Management: Remains calm in stressful situations; keeps his cool; takes things as they come; is able to relax in difficult situations; does not feel very tense and/or anxious.
Teamwork Contribution: Feels a need to help people who are having trouble; helps those in need; feels a sense of duty towards others.
Time and Priority Management: Uses time efficiently; properly determines priorities; remains focused on more urgent and important tasks; knows what to put aside without compromising results.
Creativity: Is energetic and does not tire easily; is able to work hard over a long period of time.
Required Qualifications:
Bachelor's degree in Computer Science or a related field, or equivalent work experience.
Proven field service experience working with computers, audio visual equipment, networks, and/or system deployments.
Some experience supporting and troubleshooting Linux (CentOS & Red Hat) applications and distributions.
Practical experience supporting and troubleshooting Microsoft software and operating systems.
Practical experience troubleshooting computer hardware with basic computer malfunctions (Memory, Video Card issues, Mouse/Keyboard issues, Audio issues, & Networking).
Working knowledge of computer hardware repair, troubleshooting, and configuration.
Working knowledge of system design.
Advanced knowledge of using Microsoft Windows XP, Windows 7, and Windows 10.
Advanced knowledge of Linux applications and distributions (Centos, Red Hat, Fedora, & Ubuntu).
Proficient using Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
Experience installing complex hardware and software systems.
Experience configuring and troubleshooting Windows/Linux Ethernet networks.
Experience scripting in bash, python, batch, AutoIT or Perl.
Working knowledge of network configurations, troubleshooting, and installations.
Working knowledge of AutoCad, SketchUp, and/or Visio software.
Excellent customer relations skills.
Good interpersonal communication skills.
Good time management, prioritization and multi-tasking skills.
Ability to work with minimal supervision.
Ability to travel up to 60%
Job is on-site
Desirable
3 years of Simulation (Flight, Driver, Air Traffic Control, War game) experience.
A+, Network+, Linux+, and/or MCP certification(s).
Knowledge of Aviation and/or Air Traffic Control practices and concepts.
Bi/Multilingual (French and/or Spanish)
Other Required Qualifications:
Ability to adhere to Adacel's Drug Free Workplace Policy.
Ability to pass an Adacel background check while employed.
Ability to travel worldwide over 50% of the time.
Must currently have or have the ability to obtain a U.S. passport.
Must be able to pass an FAA background check.
Physical Requirements:
Must be able to use simple hand tools.
Occasional lifting - up to 50 lbs.
Repetitive wrist, hand, and finger movement.
Work Environment:
Alternative work schedules (9/80)
Normal office environment.
Frequent airline and car travel.
Typically sitting at a desk.
Typically bending, crouching, stooping.
Typically standing or walking.
Frequent airline and car travel.
Typically sitting at a desk.
Benefits:
Competitive Salary
Healthcare Benefits, Dental and Vision
401K
And more!
Disclaimer:
This job description reflects management's assignment of essential duties and responsibilities. It does not restrict the duties and responsibilities that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities. If this job has a travel requirement, note that the frequency of travel may increase at any time due to adjustments in Adacel's business needs.
Adacel will only review the first 30 applicants, if no candidate is selected will proceed with the next 30, and keep on until selections is made.
Technical Support Engineer
Support associate job in Orlando, FL
Job Title : Technical Support Engineer (NO C2C)
Duration : 12 Months contract with possible extension
Key Responsibilities:
What you get to do in this role:
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues.
Your responsibilities:
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Learn & Deliver training on the new products.
Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product
Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
Personal commitment to quality and customer service.
Frontend browser debugging experience required.
In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.
JavaScript Tech Support Engineer - Integrations
Support associate job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93208
Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience;
Key skills; Web Services - REST, SOAP
Scripting /Rest API
Relational databases - MySQL, Oracle, and Similar
SSO/Authentication
Email Configuration and Maintenance
Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication
Understanding of Email Troubleshooting
Knowledge on Web Services (SOAP, REST)
Experience Data Extraction Technologies (e.g. JDBC, ODBC)
Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows
Shell)
Experience with relational databases - MySQL, Oracle, and Similar
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Customer Technical Support Engineer
Support associate job in Melbourne, FL
Job Title: Systems Support Engineer
Duration: Direct Hire Full Time Role
5 years' experience on Realtime or Mission Critical Systems
Must have experience in picking up and installing fixes on live customer systems.
5+ years of work experience in development, customizing and delivering Energy Management Systems for Electric Power Utilities leveraging industry practices
5 years of experience with LINUX and Windows Operating Systems
SQL, shell scripting, ability to read and interpret logs & debug files
Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc.
Knowledgeable and Proficient in Electric SCADA, Power DMS, Transmission EMS Implementations
5 years of experience with C, Java & Kubernetes
System configuration and Hands on Experience in GitHub and ClearCase
Proven track record of problem analysis, identification and resolution
Strong troubleshooting & debugging skills
Client Support Associate
Support associate job in Orlando, FL
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplySupport Associate
Support associate job in Orlando, FL
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
* Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
* We have the best team in the world and believe in paying competitively and rewarding high performance.
* Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
* We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
* We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
* We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
* One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
* Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
* Occasional overnight travel may be required
* Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
* Adaptable - We change before we have to
* Entrepreneurial - We own it
* Collaborative - There's no "I" in Tory
* Client & Brand Focused - We put ourselves in Tory's shoes
* Live the Values - We show up for each other
* Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
Auto-ApplySystems Support Specialist
Support associate job in Orlando, FL
Responsibilities:
Provide technical support and troubleshooting for a variety of computer systems and software applications
Assist users with hardware and software issues, including installation, configuration, and maintenance
Diagnose and resolve network connectivity problems and ensure the reliability of network infrastructure
Implement and maintain security measures to protect systems and data
Provide training and guidance to users on the proper use of technology
Maintain detailed records of support activities and document solutions to common problems
Collaborate with IT team members to identify and implement process improvements
Qualifications:
2-3 years of experience in a systems support or IT helpdesk role
Strong problem-solving and analytical skills
Excellent communication and customer service skills
Proficient in Windows and mac OS operating systems
Knowledge of networking protocols and troubleshooting techniques
Familiarity with common software applications and productivity tools
Ability to work independently and as part of a team
Certification in CompTIA A+ or equivalent preferred
Office Support Associate
Support associate job in Orlando, FL
AdaptHealth Opportunity - Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Office Support Associate
Performs at a professional level in a fast-paced environment answering inbound calls, making outbound calls, and directing calls to the correct person in an expedient manner. Greets visitors in a cheerful manner and directs them to the appropriate department or person. Assists customer service in developing sales and with paperwork. Responsible for learning and understanding the entire front-end process to ensure successful service for our patients.
Job Duties:
Develop and maintain working knowledge of current products and services offered by the company.
Answer all calls within 3 rings
Answers all incoming telephone calls and directs caller to the appropriate recipient.
Takes messages for all departments as needed.
Assists customer service representatives as required.
Responsible for handling Customer Satisfaction Survey and Questionnaires.
Assists with the daily paperwork.
Assists with the Service Plus program.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
Assists other departments with clerical help as required.
Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs.
Pays attention to detail and has great organizational skills.
Customer service oriented with excellent verbal and written communication skills.
Flexible with the actual work and the hours of operation.
Review all required documentation to ensure accuracy
Answer all calls and emails in a timely manner, in adherence to their goals.
Be courteous in assisting patients with their needs.
Maintain patient confidentiality and function within the guidelines of HIPAA.
Other duties as assigned.
Requirements
Minimum Job Qualifications:
High School Diploma or equivalency
One (1) year of customer service, administrative or clerical experience is required
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Backroom/Store Support Associate
Support associate job in Orlando, FL
The Store Support Associate is responsible for providing a great Member experience, contributing to the overall financial performance of the store by adhering to operational processes in the store, including Stockroom organization, Stock Locator process, Merchandise Pick Up, Receiving, Return Processing, Item Disposition, Merchandise Return Notices, Fill Floor, Unit Integrity, Web to Store. Also responsible for resets, replenishment, Ad set and Out of Stock, Pull Lists, activities in the Footwear Department.
JOB DUTIES/RESPONSIBILITIES:
• Takes ownership for enhancing the customer experience by greeting all Members in a professional and engaging manner demonstrating a Members First experience
• Assist other Store Support associates with Unloading DC trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner and executes all new receipt functions
• Serves Members promptly at Merchandise Pick Up
• Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise both in the stockroom and on the floor
• Executes Footwear Display verification and Floor Sample scans and completes follow-up actions
• Locates and pulls merchandise on Out of Stock Pull List and stocks/replenishes the merchandise on the floor and performs accurate count updates and inventory adjustments
• Locates and pulls merchandise and fixtures to support sales floor resets and performs all aspects of the reset
• Completes minor repairs of stock and Member merchandise
• Versed in the benefits of Shop Your Way, the elements of a WOW experience, and able to sell the program to Members
• Adheres to merchandise and inventory protection standards.
• Performs promotional ad setup and take down without error or omissions in assigned areas
• Follows all store standards for backroom
• Responsible for keeping the Footwear department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers
• Adheres to merchandise protection standards
• Performs other duties as assigned
REQUIRED SKILLS:
• Basic reading, arithmetic, and writing and oral communication skills
• Working while standing for long periods of time
• Lifting and holding bulky and large-sized merchandise, up to 50 lbs.
• Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job
• Associates under the age of 18 -- prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions
• Basic Internet navigation skills
PREFERRED SKILLS:
• Retail Experience
• Good Organizational Skills
JOB REQUIREMENTS:
• High school diploma or equivalent
• Less than one year of related experience
• 18 years of age or older
Periop Support Associate - ORMC Surgery - Full Time / Second Shift
Support associate job in Orlando, FL
Participates as a member of the perioperative nursing team. The primary focus of this position is patient, specimen and equipment transport, O.R. sanitation and assistance with maintenance of unit supply levels. ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 808 beds, the downtown Orlando hospital is among the largest acute-care facilities in the region and the only Level I Trauma Center in Central Florida. The hospital has earned consistent Best Regional Hospitals recognition from U.S. News & World Report and most recently received national rankings in six specialties and high performing ratings in 11 adult procedures and conditions, as well as Top Teaching Hospital and a sixth consecutive "A" Hospital Safety Grade from the patient safety advocates at The Leapfrog Group. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and has achieved Magnet recognition, the gold standard for nursing's contribution to quality patient care, safety, research and service excellence. Orlando Health ORMC is the flagship hospital of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond. Collectively, our 29,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. Responsibilities • Specific duties include cleaning stretchers, O.R. tables, equipment and rooms. • May assist the registered nurse and anesthetist in transporting postoperative patients to the recovery unit. Conveys and receives information in a timely manner. • Performs operating room sanitation tasks. • Stocks operating room with supplies. • Checks, counts and stocks supplies (warmers, cabinets, bovies, substerile/supply rooms, linen and bags). • Transports patient specimens, cultures, blood and body fluids to pathology, radiology and the laboratory. • Provides assistance with moving and lifting patients, supplies and equipment. • Reports defective material or equipment to supervisor. • Under the direct supervision of the Registered nurse and/or anesthesia provider, may assist with positioning of patients for procedures and performs sterile gloving without contamination and holds extremities during patient preparation. • Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility. Qualifications Education/Training High School diploma or equivalent. Licensure/Certification Maintains current BLS/HealthCare certification.
Education/Training High School diploma or equivalent. Licensure/Certification Maintains current BLS/HealthCare certification.
* Specific duties include cleaning stretchers, O.R. tables, equipment and rooms. • May assist the registered nurse and anesthetist in transporting postoperative patients to the recovery unit. Conveys and receives information in a timely manner. • Performs operating room sanitation tasks. • Stocks operating room with supplies. • Checks, counts and stocks supplies (warmers, cabinets, bovies, substerile/supply rooms, linen and bags). • Transports patient specimens, cultures, blood and body fluids to pathology, radiology and the laboratory. • Provides assistance with moving and lifting patients, supplies and equipment. • Reports defective material or equipment to supervisor. • Under the direct supervision of the Registered nurse and/or anesthesia provider, may assist with positioning of patients for procedures and performs sterile gloving without contamination and holds extremities during patient preparation. • Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
Auto-ApplyLegal Support Specialist
Support associate job in Orlando, FL
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Real Estate Team as a Legal Support Specialist located in our Orlando office.
We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrate initiatives,
adaptability, and innovation, we invite you to join our team.
Position Summary
The Real Estate Legal Support Specialist supports a broad range of practice-specific activities including business development, managing day-to-day administrative and strategic initiatives, managing workflow, and preparation of client reports and documents. The role also requires the effective management of the professional responsibilities of the assigned attorneys, including coordination with clients, proactive management of attorney calendars, and responsibility for monthly billing. Candidates must demonstrate professionalism, excellent communication skills, attention to detail, technical savvy, the ability to handle multiple priorities, and work in an organized and efficient manner. Candidate should also be flexible to work overtime as needed.
Key Responsibilities
Assists in the creation, editing, proofreading, and processing of legal documents such as correspondence, memoranda, closing documents, pleadings, papers and other practice specific documents.
Draft Closing Statements, Closing Disbursements, Title Binders, Title Policies/ Loan/Owners and Closing Documents - Warranty Deed, Bill of Sale, Firpta, Closing Affidavit, UCC's etc. Must be able to do drafting of opinions and other documents, correspondence, memos.
Acquires an in-depth understanding of client relationships and businesses to provide the team information necessary to support client needs.
Ability to understand and navigate firm resources to make recommendations to attorneys related to client support.
Ensures attorneys are complying with client requests and requirements, including client specific billing requirements.
Manages practice calendars to ensure team operates efficiently.
Maintains legal files (both paper & electronic), organizes and files documents in designated order.
Updates case information, scans and organizes legal files.
Manages document deliveries and tracks final executed documentation.
Assists with overflow work and other projects as needed.
Collaborates and works with paralegals and other legal support team members where applicable.
Receives and evaluates telephone calls for supported attorneys, fields calls and conveys messages as necessary.
Processes time entry, open new matters, drafts engagement letters and audit responses, makes travel arrangements, processes reimbursement expenses, maintains attorney calendars, collates information, prepares agendas, reviews and prepares billing invoices, and other administrative duties.
Experience handling real estate transactions and closings
Experience coordinating title matters, lien searches and electronic recording (e.g., Simplifile)
Other special projects as needed.
Qualifications
Skills & Competencies
Must be skilled in handling administrative tasks such as attorney time entry, travel arrangements, and processing of invoices and expenses.
Problem-solving ingenuity and ability to prioritize and manage multiple activities.
Must be a self-starter, organized, able to work with a minimum of supervision.
Computer proficiency in the Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook.
Strong attention to detail, organizational skills, and ability to manage time effectively.
Outstanding interpersonal communication skills, both written and oral, including solid composition, research, and editing skills.
Position also requires the ability to work under pressure to meet strict deadlines.
Education & Prior Experience
Bachelor's Degree or equivalent experience is preferred
The ideal candidate will have ten or more years of experience working in a medium to large sized law firm in the firm's Real Estate department.
Technology
Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
Auto-ApplyFood Service Support Specialist
Support associate job in Orlando, FL
Job DescriptionSalary: $17.50-$19/Hour
About Cristo Rey Network The Cristo Rey Network of 41 high schools delivers a career focused, college preparatory education in the Catholic tradition for students with limited economic resources, uniquely integrating rigorous
academic curricula with four years of professional work experience and support to and through
college. Cristo Rey partners with educators, businesses and communities to enable students to fulfill
their aspirations for a lifetime of success: students are two times more likely to complete a
bachelors degree by age 24, compared to the total U.S. low-income population.
Who We Are
Cristo Rey Orlando High School is located in Orlando, FL, and is part of the national Cristo Rey
Network. The school opened its doors to its inaugural freshmen class in the fall of 2025. Like all
Cristo Rey schools, it is a Catholic, college-preparatory high school for students of all faiths from
families of limited financial means. The school is co-educational and serves students of diverse
backgrounds. We help our students grow intellectually, academically, emotionally, spiritually,
socially, and morally. Our aspiration is that all our students graduate from high school and college,
and become future leaders in our churches, institutions, businesses, nonprofits, and the broader
community.
Cristo Rey Orlando will prepare students to excel in college, in career, and in character. Our
college-prep curriculum, the Corporate Work Study Program (CWSP), and faith-based education
combine to provide students with a unique experience and an affordable option for high-quality
education.
This Role
Cristo Rey Orlando High School is seeking a mission-driven Food Service Support Specialist who will support the schools vision by ensuring that their work contributesto the success of students, families, and staff. This role helps sustain the resources and systems thatmake our mission possible, combining attention to detail with a commitment to service.
The Food Service Support Specialist supports the daily operations of the schools breakfast and lunch programs, gainingthe skills needed to potentially advance into a management role. This person will help ensure meals
meet state, federal, and diocesan standards for nutrition, safety, and quality, while supporting theoverall efficiency and compliance of the food service program.Key Responsibilities include:
Assist with daily operations of the National School Breakfast and Lunch Programs
Ensure compliance with USDA, state, and federal regulations using the Florida Automated
Nutrition System (FANS)
Prepare and submit meal counts, production records, and reimbursement claims
Plan menus that meet USDA guidelines; order food and supplies from approved vendors
Oversee meal quality, portion control, and accommodations for special dietary needs
Support training, scheduling, and supervision of kitchen staff and volunteers
Promote and enforce kitchen safety, sanitation, and equipment maintenance
Serve as a backup point of contact for administrators, vendors, and NSLP officials
Coordinate student volunteer opportunities in the kitchen
Assist with food planning and service for school events
Maintain accurate records and help manage the cafeteria budget
Monitor and report on inventory, finances, and program participation
Required Qualifications
High school diploma or equivalent required; associates degree in nutrition or related field is
a plus
At least 1 year of food service experience, preferably in a school or institutional setting
Ability to understand and apply federal and state food program regulations
Basic math and computer skills (Excel, food service software, FANS system)
Strong organizational, communication, and interpersonal skills
Ability to work independently and collaboratively in a fast-paced environment
Bilingual skills are a plus
Preferred Experience and Skills
Computer literacy and comfort with food service software systems
Attention to detail and ability to follow complex regulatory guidelines
Effective verbal and written communication in English
Ability to multitask, meet deadlines, and remain calm under pressure
Team work
Physical and Working Conditions
Frequent walking, standing, bending, and reaching at or below shoulder height.
Occasional squatting, kneeling, or balancing on slippery surfaces.
Regular lifting and carrying of up to 35 lbs. (e.g., food trays, milk crates, cases of produce).
Ability to work in hot/cold conditions (kitchen, refrigerators, ovens).
Medium to fast-paced environment, often requiring multitasking and working near others in
close quarters.
Professional Expectations
Maintain a calm and positive demeanor in high-pressure situations.
Meet deadlines and maintain regulatory compliance with minimal supervision.
Demonstrate reliability, professionalism, and a strong work ethic.
Represent Cristo Rey Orlando High School with integrity and hospitality.
Position Details
Reports to:Wellness Project Manager & Food Service Coordinator
Position Type: Full-Time, Contractual (10-month school year position)
FLSA Status: Non-exempt
Start Date: When filled
Schedule: 6 AM 3 PM (1 hour unpaid lunch)
Open to growth opportunities in food service management.
How to Apply
If you have the requested background and a passion for the mission, we invite you to apply.
Applications will be accepted until the successful candidate is found.
Salary will be commensurate with education and experience, ranging from $17.50 to $19.00 per
hour. Applicants should provide at least 3 references.
To ensure full consideration, applicants should submit a cover letter and resume with the links
provided at: ***********************************************
Cristo Rey Orlando High School is an Equal Opportunity Employer and does not discriminate on
the basis of race, sex, pregnancy, color, national or ethnic origin, age, religion, disability, genetic
information, citizenship status, uniform service member status, or any other category protected by
federal, state or local law in the administration of any of its educational programs and activities or
with respect to employment, unless a particular status protected by federal, state, or local laws
contradict the deeply held religious convictions of the School or the church. Please note: Sponsorship for employment authorization is not available for this role.
We participate in E-Verify.
Temporary Support Associate- Disney Springs
Support associate job in Orlando, FL
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Sales Support Associate Job Description
The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.
Sample of tasks required of role:
CASH WRAP:
* Greeting the customer with a smile and with eye contact and offering your name
* Interact genuinely and naturally with the customer
* Read cues and determine customers' needs
* Conduct email/name capture, where permitted by law
* Maintain accuracy when operating POS
* Maintain cash wrap organization and cleanliness
* Suggest multiple add‐ons and sell gift cards
* Maintain cash and POS media accurately and in compliance with Coach policy
* Create lasting impression by genuinely thanking customer and provide reason to return
* Represent Coach brand appropriately
STOCKROOM / WAREHOUSE:
* Receive shipment and transfers
* Notify Store Management when new product arrives
* Scan cartons/transfers, verifying store information is correct
* Communicate all discrepancies to Store Management
* Process shipment/transfers according to Coach standards and timeframes
* Organize and clean stock room daily; to include offsite / remote warehouse as applicable
* Shift/organize product in the stockroom; react to sell through and make room for new product
* Manage stock levels/product ownership in back-of-house and sales floor
* Prepare and conduct regular cycle counts, as directed
* Participate in store physical inventory counts, as scheduled
* Maintain Company Loss Prevention standards
SALES FLOOR:
* Regularly analyze sales floor to assess replenishment needs
* Replenish sales floor/assigned zone
* React to sell through and execute visual merchandising needs.
* Support sales floor activities, as directed
* Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers
* Respond to customer requests confidently; partner with sales team or Store Management, when needed
* Upkeep housekeeping standards
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $15.00 TO $16.00
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 122385
Part-Time Operations Support Associate
Support associate job in Orlando, FL
Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options.
Visit our website to learn more about life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is seeking a driven professional, with strong attention to detail to join their team in Orlando, FL as an Operations Associate (also known as a DTS Support Associate)!
Role Purpose: The main function of an Operations Associate is to provide exceptional customer service to our OnlineFX customers and retail branch or agent clients. The Operations Associate assists customers with questions, complaints, orders, returns and various other customer support related functions. Customer support is provided via phone, live chat and email.
Essential Functions:
Answering incoming calls promptly
Listen to customer concerns and complaints with the goal of identifying the causes of the problem.
Contact clients to notify them when adjustments to an order are needed.
Assisting with creation of new locations, rate modifications, and other functions in CEIFX
Assisting and provide troubleshooting assistance for customers with the OnlineFX online interface.
Provide customers with retail details such as directions, rates, fees, and other services per location.
Engage with potential customers on their transactions to encourage them to place reservations, upsell, and promote our Currency Price Protection offering as appropriate and assist them with booking their orders.
Managing Freshdesk tickets and support emails
Processing incoming inventory and non-inventory orders
Assisting with over 5K approvals and OFAC approvals
Ensure all DTC support deadlines are met daily.
Follow all DTC support Performance Standards
Ensure all office safety guidelines are always followed.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Duties, responsibilities, and activities may change at any time with or without notice.
Competencies:
Action Oriented
Functional Skills
Situational Adaptability
Communicates Effectively
Optimizes Work Processes
Nimble Learning
Required Education and Experience:
Work Experience: Minimum 1 year of Customer Service, Banking, or Operations experience
Education: Minimum High School diploma and relevant work experience
Position Type/Expected Hours of Work:
This is a part-time, onsite position
25 hours per week (ideally 5 shifts a week)
Shifts range from 12:00 PM to 12:00 AM EST
Weekday and weekend availability is needed
Benefits:
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
Sick Time - CXI will pay you 1 hour of sick time for every 30 hours worked, which may equal to an annual accrual of 40 hours (cap)
Eligibility to enroll in our 401K Plan, Company match at 5% (after 60 days of employment)
Tuition Assistance - After completing 90 days of employment, CXI offers tuition assistance for part-time employees *conditions apply*
Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays
Please attach your resume for submission.
Currency Exchange International is committed to providing a fair and inclusive interview process for all candidates. We invite and support applications from individuals with disabilities. Accommodations are readily available upon request to ensure that candidates can fully participate in every stage of the selection process.
Desk Booking Specialist II
Support associate job in Palm Bay, FL
Applicants must be certified as a correctional officer by the Criminal Justice Training Section of the Florida Department of Law Enforcement to be eligible for this position. Graduation from high school, and 1 to 2 years of experience in clerical work; or any equivalent combination of training and experience which provides the required knowledge, skills or abilities. Must possess a valid Florida Driver's License and have an acceptable driving record and maintain an acceptable driving record.
SPECIAL REQUIREMENT
Certified as a Correction Officer by the Criminal Justice Training Section of the Florida Department of Law Enforcement.Essential Employees may be required to work during an undeclared emergency and/or declared emergency. On an incident by incident basis, the employee's Department Head will make the determination as to who will be required to work.Under general supervision, performs clerical and specialized law enforcement work assisting the general public and processing prisoners for the Police Department. Work involves greeting the public to receive inquiries and complaints, performing general research of Police records, and processing a variety of reports and civil papers. Employee is also responsible for booking and admitting prisoners to the detention center, maintaining supply inventories, and performing general custodial work in holding cells. Employee may be required to qualify with personal protective devices to include handgun, taser, baton, and chemical agents. Employee may be required to transport prisoners. Employee is subject to the usual hazards of jail work. Reports to a Police Sergeant-Patrol.ESSENTIAL JOB FUNCTIONS
Tends desk to answer telephone and greets visitors, receiving inquiries and providing information or referring caller to proper officials, as appropriate; receives complaints and prepares preliminary reports, or updates existing case files, as appropriate; may operate two-way radio to contact department personnel in field. Accepts Domestic Violence Reports.
Dispatched to handle calls for services as outlined in the Department's Standard Operating Procedure. Dispatched to crime scene and process crime scenes.
May be dispatched to transport prisoners from the field to the Police Station. Transport prisoners complaining of non-life threatening medial issues to the Emergency Room and monitor prisoner while they receive medical attention. May transport prisoners from Police Station to the County Jail, as necessary.
May be required to qualify with personal protective devices to include handgun, taser, baton and chemical agents.
Conducts non-urgent investigations such as, but not limited to: traffic control; abandoned vehicles; lost/found property; all misdemeanors when the suspect has left the scene; any call deemed appropriate by a supervisor for a Desk Booking Specialist to handle and does not expose the DBS to recognized hazards; missing child/adult; lost/stolen tag or vehicle; information or advice requiring explanation of the criminal justice system, laws or procedures; disturbances which are not in progress and where the suspect has left the scene; vandalism, theft, trespassing complaints when not in progress; obscene/threatening telephone calls; simple battery, not in progress and where the suspect has left the scene and is not expected to return and the incident is being reported at the police station; all other misdemeanors where the suspect is not expected to be on, at or near the scene.
Utilizes computerized data entry equipment and various word processing, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary; maintains a variety of tangible files, filing and retrieving materials as requested or as otherwise necessary.
Compiles materials from typed and handwritten copy, which requires use of a variety of complicated formats for preparing investigation reports, statements, correspondence, arrest records, forms, case file notes, etc.; assumes responsibility for accurate spelling, punctuation, format and grammar.
Maintains inventory of office and detention supplies, preparing requisitions or purchase orders as necessary.
Obtains fingerprints from the general public, as requested, for identification purposes; obtains fingerprints from newly hired personnel for inclusion in personnel files.
Admits prisoners to detention center; ensures that prisoners are properly booked and searched and allowed calls to attorneys and relatives; obtains prisoners' fingerprints, palm prints and photographs; calls bondsman if necessary; and advises prisoners of all rules and regulations.
Secures prisoners' property, properly storing and returning appropriate items upon release.
Reviews logs and reports from previous shift; maintains knowledge of prisoner population and cell assignments; completes activity logs and reports.
Supervises detention area to prevent escapes and maintain order; patrols entire jail area periodically.
Inspects and cleans detention area to meet requirements of state and local officials.
Assists County deputies in retrieving prisoners from detention for transport to County Jail or other institutions, logging prisoners out of City detention, as appropriate.
ADDITIONAL JOB FUNCTIONS
Performs other related work as required.
The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.
Recruiter Support Specialist
Support associate job in Winter Haven, FL
Title: Recruiter Support Specialist Reports to: Chief Human Resource Officer FLSA Status: Non-Exempt Personnel Supervised: None The Recruiter Support Specialist provides dedicated administrative and logistical support to the Talent Acquisition team and day-to-day recruitment tasks. This role plays a vital part in ensuring smooth operations, timely communication, and a positive experience for candidates, students, and internal customers. This role will also work closely with our student program to strengthen our rapport with colleges and our student pipeline. This position is ideal for someone who is detail-oriented, proactive, and passionate about supporting the development of future healthcare professionals. MINIMAL QUALIFICATIONS:
High school diploma or GED required
1+ years of experience in recruiting, talent acquisition, or administrative support within a professional environment
Proficient with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and general digital collaboration tools (Teams, SharePoint)
Demonstrated comfort and ease in working with technology systems, including HRIS platforms, applicant tracking systems (ATS), and online job boards, or similar experience
Professional demeanor and appearance
Customer service-oriented with a friendly and positive attitude
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Ability to maintain confidentiality and handle sensitive information with discretion
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
Create new hire employee file packets for HR, ensuring all documents and extra copies are available and current
Resupply and organize all onboarding materials and file documents
Post all open positions to internal and external job boards, social media platforms, and other approved advertising sources under the direction of the Talent Acquisition Recruiter
Support recruiters by coordinating and scheduling onsite interviews, greeting applicants, and ensuring a professional and welcoming candidate experience
Coordinate pre-employment drug testing, ensuring timely completion and communication with candidates and Talent Acquisition Recruiters
Initiate the exit interview process when resignations are received
Support the quarterly review and updating of the Recruiting Manual; track edits and maintain both digital and hard-copy versions
Maintain recruiting documents, checklists, and templates
Provide daily administrative support to the student program, ensuring timely and professional communication with students and school partners
Track and monitor student schedules in Excel, keeping all data up to date and accurate
Schedule and send official calendar invites for orientations, clinical rotations, and events through Outlook to CFHC staff and affiliated school faculty
Assist with preparing materials for orientations, career fairs, recruiting events, and other projects as needed
Maintain and organize student files and ensure compliance documentation is complete and current
Assist in maintaining metrics to measure program success and student ROI
Promote internal career pathways to students and help represent the organization at events when needed
And all other duties as assigned
BENEFITS: Competitive Salary Federal Student Loan Forgiveness: PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven Excellent medical, dental, vision, and pharmacy benefits Employer Paid Long-Term Disability Insurance Employer Paid Life Insurance equivalent to 1x your annual salary Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available Paid Time Off (PTO) - 4.4 weeks per year pro-rated Holidays (9.5 paid holidays per year) Paid Birthday Holiday 401k Retirement Plan after 1 year of service (w/matching contributions) Staff productivity is recognized and rewarded PHYSICAL REQUIREMENTS:
Standing/walking/sitting for long periods
Routinely operate standard office equipment to include, but not limited to, computers, phones, photocopier and filing cabinets
Independently mobile
Ability to adapt and function in varying environments of workload, worksites, and work shifts
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Service Desk Technician
Support associate job in Orlando, FL
About the Role:
A client in Orlando is seeking Service Desk Technicians to support a biometrics project rollout across multiple locations. This is an 8-week contract with the potential for extension. Ideal candidates will have strong troubleshooting skills and a proactive, go-getter attitude.
Required Skills & Experience:
Go-getter attitude with excellent problem-solving skills
Experience with CT 47, NFC, and Facial Recognition troubleshooting
Proficiency in Windows and Android environments
Knowledge of Azure administration
Familiarity with Microsoft Admin tools
Equal Opportunity Statement
We are committed to diversity and inclusivity.
JavaScript Tech Support Engineer - UX.
Support associate job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - UX. This is a 12 Months opportunity with long-term potential and is located in Orlando Florida, (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94056
Pay Range: $30 - $35/hr. on W2. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities.
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience:
Skills; Hands-on experience in JavaScript, HTML, CSS
Understanding of IT service management and ITIL business process
Frontend browser debugging experience
Scripting /Rest API
Minimum 2 years of hands-on experience in JavaScript, HTML, CSS
Expertise in frontend browser debugging
Understanding of IT service management and ITIL business process
Bachelor's degree in engineering or technical field(s)
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
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