Support associate jobs in Parsippany-Troy Hills, NJ

A leading global investment firm is seeking a highly organized, hospitality-oriented Client Support Specialist to join its Executive Services team. This role plays a critical part in supporting the firm's high-profile visitors by delivering exceptional hospitality, precise logistics coordination, and culturally informed service. The ideal candidate thrives in a fast-paced, high-performance environment and brings a polished, anticipatory approach to executive support and VIP management. This is an opportunity to work at the intersection of operations, hospitality, and investor diplomacy-helping ensure that every engagement reflects the firm's professionalism and global standards. Key Responsibilities Coordinate end-to-end logistics for VIP visitors, including aviation, transportation, hotel accommodations, security, and scheduling. Serve as an informed, polished point of contact for delegates associated with Protocol teams, and other senior stakeholders. Welcome VIP visitors upon arrival, ensuring a seamless experience and providing attentive support throughout their stay. Demonstrate cultural sensitivity and global awareness, tailoring support and communication styles to diverse audiences. Provide curated guidance on local customs, amenities, and experiences to enhance the visitor journey. Support the coordination of internal meetings, investor engagements, and office-based events. Manage reporting related to visitor activity, vehicle usage, and operational workflows. Maintain an updated directory of key visitor information to facilitate future engagements. Oversee ordering and inventory of supplies for vehicles and office needs. Collaborate closely with office staff and cross-functional teams to deliver consistent, high-touch service. Prepare expense reports and track costs associated with vehicles, events, and operational needs. Handle sensitive information with discretion and sound judgment. Anticipate needs, flag gaps in logistics or planning, and proactively recommend improvements. About You Ideally, a Bachelor's degree in Hospitality, Business Administration, or a related field. 2+ years of experience in guest-facing roles, luxury hospitality, client services, or executive support. Strong organizational and project management skills with meticulous attention to detail. High emotional intelligence and the ability to interact with senior stakeholders with tact, professionalism, and cultural fluency. Proactive, solutions-oriented mindset-comfortable taking initiative and adapting to shifting priorities. Excellent written and verbal communication skills. Strong proficiency in Microsoft Office; familiarity with modern productivity tools is a plus. Ability to exercise sound judgment while knowing when to escalate or ask for guidance. Able to maintain discretion and confidentiality at all times. Flexible and willing to work occasional evenings or weekends based on visitor schedules. Compensation & Benefits $90,000 - $110,000 total compensation commensurate with experience Comprehensive health, dental, and vision coverage 401(k) program with company contributions (eligibility applies) Paid time off, holidays, and additional wellness benefits Opportunities for professional development and cross-functional exposure

Ataccama ONE Enablement & Data Governance Support Contract role. Required Skillset :Hands-on experience with Ataccama ONE, SQL, and Power B IStrong attention to detail and analytical mindse tProven ability to translate business requirements into technical configuration sKey Responsibilities (Must-Have) :Reference Data Enablemen tIngest, standardize, and govern regional and global reference data set sImplement business-defined mappings (e.g., industry classification, management hierarchies) to support consistent reportin gData Quality Enablemen tConfigure and manage data rules for profiling, issue tracking, enrichment, cleansing, freshness checks, anomaly detection, and scanner coverage within Ataccam aDashboarding & Reportin gBuild and enhance Power BI dashboards for data quality metrics and operational KPI sSupport migration of Power BI reporting into Ataccama-native monitoring capabilitie sCollaboration & Governanc ePartner with regional Heads of Data Governance and GDO to align implementations with global framework sSupport governance adoption and consistent rule application across business unit s

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Join the Advantage Tennis Clubs Team! We are seeking a highly motivated and experienced IT Systems and Software Administrator with 3-5 years of relevant experience to join our team. This full-time position is critical for managing our internal IT infrastructure, coordinating with external vendors, and optimizing the utilization of software programs across all departments. The ideal candidate will be a proactive problem-solver, highly organized, and possess excellent technical and interpersonal skills. Key Responsibilities IT System Management & Vendor Coordination: Serve as the primary internal contact for all IT-related issues, troubleshooting, and infrastructure needs. Coordinate, manage, and evaluate the performance of outside IT vendors and service providers to ensure secure, reliable, and cost-effective IT operations. Manage network setup, user accounts, hardware procurement, and routine system maintenance and updates. Software Deployment & Management: Set up, configure, and manage software programs used across the entire organization (e.g., productivity suites, ERP/CRM, specialized departmental tools). Develop and implement company-wide software usage policies and best practices. Provide training and technical support to employees on various software platforms. Departmental Software Optimization: Coordinate closely with the Accounting and Sales teams to analyze their current software utilization (e.g., accounting software, CRM systems) and identify opportunities for optimization, integration, and efficiency gains. Translate departmental needs into technical requirements for software solutions. Compliance and HR Support: Assist the Human Resources department in the setup and management of compliance-related software and systems (e.g., training tracking, policy management, PII security). Ensure all IT systems and data handling practices adhere to relevant industry and legal compliance standards. Integrations and Projects: Lead and assist in all electronic and internet-related integrations and projects, including connecting disparate software systems and migrating data. Evaluate new technologies and software solutions to recommend improvements to the company's IT landscape. Qualifications Experience: 3-5 years of professional experience in an IT, Software Administration, or Systems Analyst role. Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Technical Skills: Proven experience managing cloud services (e.g., Microsoft 365, Google Workspace) and basic networking concepts (TCP/IP, VPNs, Wi-Fi). Familiarity with various software types, including CRM, ERP, Accounting software, and HRIS/Compliance tools. Knowledge of IT security best practices, data backup, and recovery procedures. Soft Skills: Exceptional communication and interpersonal skills for vendor coordination and employee support. Strong organizational skills and the ability to manage multiple projects simultaneously. Demonstrated ability to work collaboratively with non-technical business units (Sales, Accounting, HR) to achieve technology-driven objectives. Benefits: Competitive salary commensurate with experience. Health insurance. Paid time off and holidays.

We're partnering with a global investment-management firm to hire a hands-on Institutional Client Reporting Analyst/SME. This is a functional, operator-level role focused on the production, validation, and enhancement of institutional client reporting packages. This opportunity is ideal for someone who has grown through Client Reporting / Investment Reporting / Performance & Reporting roles and wants to step into a deeper SME-level position while remaining execution-focused. This is not a project-management, PMO, business analyst, or tech/automation role. What You'll Do Produce and validate monthly and quarterly institutional client reporting packages across multi-asset portfolios. Perform hands-on checks of performance, attribution, holdings, exposures, benchmarks, and risk metrics. Resolve data exceptions by partnering with Performance, Operations, Data, and Compliance teams. Maintain and enhance reporting templates, consultant packs, and client-ready materials. Support improvements to reporting workflows, automation, and governance (without leading projects). Assist Client Service in delivering accurate, consistent, insight-rich institutional reporting. Who You Are 5-9 years of hands-on experience in institutional client reporting, investment reporting, performance & reporting, or investment operations at an asset manager or asset-servicer. Comfortable producing and reviewing performance, holdings, benchmarks, attribution, and exposures. Strong understanding of investment data flows and reporting standards (GIPS, AIFMD, SFDR a plus). Experience with platforms such as Aladdin, SimCorp, Eagle, FactSet, BiSam, Arcadia, Clearwater, or similar. Strong Excel (VLOOKUP/XLOOKUP, PivotTables; VBA a plus). Detail-oriented, analytical, and able to troubleshoot reporting issues end-to-end. Clear communicator who partners well with PMs, Ops, Data, and Client Service teams. CFA / CIPM / FRM a plus, but not required. This Role Is NOT For Project Managers Business Analysts Data/BI Analysts or Engineers PMO or transformation specialists Middle Office (trade support, settlements, reconciliations) Fund accountants or financial-reporting professionals Wealth-management or advisory backgrounds We need hands-on institutional client reporting experience, not oversight or management. Engagement Details Full-time W2 contract Hybrid in NYC (4 days onsite) Competitive hourly rate Opportunity to support a high-impact institutional reporting function within a global asset manager

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: On-site System Support Specialist (Mid-Level) Duration: 24 months Work Location: US-NY-New York Openings: Multiple Openings *** Local candidates preferred*** Position Description/Responsibilities: Join a world leader in IT metrics and productivity! Computer Aid, Inc. (CAI) is a full service Information Technology outsourcing firm with more than 30 years of experience and a world leader in IT measurement and IT productivity. Computer Aid, Inc. is looking for five Mid-Level On-site System Support Specialist with 3-5 years of experience! These positions comes to us from our NY State contract for Hourly Based Information Technology Services and is located in New York, NY. New York City is the largest city in the United States and has something for everyone. There are innumerable things to experience in the Big Apple including basketball games and concerts at Madison Square Garden, plays on Broadway, Cirque du Soleil at Radio City Music Hall, and many other world famous tourist attractions. Consider applying today as time is limited on these and other positions like it for the state of NY. Qualifications Position Requirements/Technical Skills: OCFS has had the greatest success in implementing and supporting the CONNECTIONS application deployments when it has provided the end users on-site face-to-face support during deployment. Providing on-site support staff resources accelerates a caseworker's ability to successfully master how to utilize the new application properly and results in fewer case documentation errors and aids in user acceptance. The staff hired will provide one-to-one or small group on- site support to users in how to best utilize the updated and modernized application features and to how incorporate them into their business processes. The hired staff will understand and be able to translate the screen changes of the transformed CONNECTIONS for the end-users. These staff will also serve as the front line to identify software issues that could possibly occur when the application is first migrated and will also be able to quickly provide helpful information to users for features that require additional training or technical assistance. Ongoing support of the system will be provided by a cadre of well-trained, experienced support staff will significantly help ease the transition for users as OCFS deploys new application Daily Tasks will include but are not limited to the following: Go on-site to local districts and voluntary agencies located within the New York City Region to assist caseworkers/supervisors in properly using the CONNECTIONS application. Trouble shoot either via phone or while on-site application issues needing resolution. Provide training support and technical assistance follow-up to CONNECTIONS users in using new CONNECTIONS functionality both prior to rollout and following the rollout. Troubleshoot issues encountered on-site and provide information and data to help resolve identified problems Assist in providing face-to-face support for an array of ad hoc OCFS initiatives that require a specialized response. The ONE MANDATORY REQUIREMENT: You must be a Mid-Level On-site System Support Specialist with documented employment experience of 3-5 years (36-60 months). You must have experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms, beyond that of a Programmer. You must be able to work without assistance. Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 3 of numbers 1 through 5. 36 months of experience providing actual on-site implementation assistance for a large scale automation effort. 36 months of experience in change management; planning and implementing change. 15 months of experience in implementing SACWIS systems in New York State or another state. 36 months of experience providing training and/or technical assistance in either a classroom or in a work environment. Bachelor's Degree. Additional Information ***local candidates preferred***

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! The Client Services Support Associate is responsible for administering and supporting Sample Programs, while ensuring programs remain in complete compliance with the Prescription Drug Marketing Act (PDMA), client business rules and internal Standard Operating Procedures (SOPs). The Support Associate will create and maintain relationships with internal and external stakeholders in support of the assigned programs. Works under direct supervision of the Account Manager/Sr. Account Manager and is responsible for day-to-day tasks for assigned client programs. Hybrid role based out of Somerset, NJ office Responsibilities Support productivity and efficiency for the client programs, while ensuring all work is completed accurately and within the confines of the Statement of Work (SOW), client business rules/deadlines, internal Standard Operating Requirements (SOPs) and PDMA Regulations. Assist in the maintenance and updating of all client documentation. Support creation of Client program documentation and system set up needed in order to ensure systems, financial and details are running and stored correctly. Provide internal/external clients with email, fax, and phone support as required by program. Monitor and support all inventory tasks and operations. This includes but is not limited to reconciliations, monitoring inventory levels, and tracking back-order situations. Monitor and review sales representatives sampling activities and sample transaction data via the Sample Accountability System if applicable. Review and monitor daily orders, reports and files required by assigned clients. If a Sample Accountability Program, support the generation, rep interactions, forms and reporting for all reconciliations activities and services. Support the coordination of 3rd party field audits for sales representative, and issue program instructions to external PDMA auditors in adherence with client business rules and/or SOP's if applicable. Support daily tasks required including but not limited to data entry/management of forms, troubleshooting, and resolving system issues, and running/sending client reports. Report compliance-related issues in a timely manner to the client contact and internal Regulatory and Compliance Department, following the FDA schedule and client business rules. Pro-actively communicate all anticipated program changes and opportunities to the Manager and/or Program lead. Support and resolve outstanding Acknowledgement of Content (AOC) or Signature Verification Letters (SVLs) Support internal Quality Events (QE) and provide necessary and timely follow-up Serve as back-up for Sr. Support Associate The above duties are meant to be representative of the position and not all-inclusive. Qualifications Education/Training: High School degree required, Associate's degree desirable, however equivalent certificate training and/or experience will be considered. Related Experience: Approximately one year experience in a customer service environment. Knowledge, Skills & Abilities: Exceptional interpersonal and communication skills (verbal and written) Exceptional customer service skills Ability to use sound judgment, remain flexible, maintain professionalism, and re-establish priorities in a deadline-driven environment. Proficiency in Microsoft Outlook, Excel, Word and Power-Point Ability to trouble-shoot, problem-solve and formulate recommendations for solutions Time management skills with aptitude to multitask across various clients, projects, and internal departments with changing priorities. Ability to work in a team environment and independently with all levels of the organization PHYSICAL DEMANDS: Location of job activities 100% inside Extensive manual dexterity (keyboarding, mouse, phone) Regular use of phone for communication Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Sit for prolonged periods of time Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper Health is an equal opportunity employer.

Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity + Provide high-touch, white glove IT support to executives and staff in the New York City office, ensuring a seamless and professional user experience. + Deliver remote and onsite technical support to global employees across multiple time zones. + Diagnose and resolve hardware, software, and network issues promptly and effectively. + Manage and maintain IT assets including laptops, mobile devices, AV systems, and peripherals. + Partner with global IT teams to ensure consistent service delivery and alignment with support standards. + Facilitate onboarding and offboarding processes, including device setup, account provisioning, and user orientation. + Maintain detailed documentation of support requests, resolutions, and asset inventory. + Support and maintain meeting room technology and video conferencing systems to ensure reliability and ease of use. + Identify and implement opportunities for process improvement to enhance IT service quality and efficiency. + Carry out other duties as assigned. What to expect when you join our firm + Hybrid working and reasonable accommodations + Generous Holiday policies + Paid volunteer time to step away from your desk and into the community + Support to grow through professional development courses, tuition/qualification reimbursement and more + Maternal/paternal leave benefits and family services + Complimentary subscription to Headspace - the mindfulness app + Corporate membership to ClassPass and other health and well-being benefits + Unique employee events and programs including a 14er challenge + Complimentary beverages, snacks and all employee Happy Hours Must have skills + Minimum of 3 years of experience in IT support or service delivery, ideally within a global organization. + Strong proficiency in Windows, mac OS, Office 365, and commonly used enterprise applications. + Exceptional communication and interpersonal skills with a strong customer service orientation. + Proven experience supporting VIPs or executive-level users in a high-demand environment. + Ability to work independently, prioritize tasks, and thrive in a fast-paced setting. + Familiarity with ITIL practices and service management platforms such as ServiceNow. + Must possess experience with Active Directory and Multi-Factor Authentication (MFA). Nice to have skills + Experience with iOS and Mac management tools is a plus. Supervisory responsibilities + No Potential for growth + Mentoring + Leadership development programs + Regular training + Career development services + Continuing education courses Compensation information The base hourly range for this position is $38.46 -$40.87. This range is estimated for this role. Actual pay may be different. This position will be open through the end of December 2025. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at **************************** . #LI-LN2 Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here (**************************************** . Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description • Ensure accurate SAP inventories are maintained for all components. • Proper status segregation and storage of media lots. • Support the maintenance of an “audit ready” state of the ISO 8 Area • Timely response to all module requests. • Batch Records are properly kitted and staged based on production schedule. • All gowning materials in the ISO 8 area are maintained to adequate levels. • ISO 8 area has ample supply of non-inventory items • Logbooks entries are clear and complete. • Kanban system is utilized to ensure FIFO • Equipment cleaning is performed as required • Ensure Batch records are reviewed and corrected in a timely manner. Qualifications Skills: • 1-3years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. • SAP knowledge preferred Qualifications: • Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. • Must be well organized, flexible and work with minimal supervision. • Ability to lift up to 50 lbs. • Alternate shifts, weekends and overtime will be required • Requires handling of chemicals such as corrosives, solvents & bio-hazardous Education: • High School Degree or GED equivalent. Additional Information For more information, Please contact: Sneha ************

JobID: 210685496 JobSchedule: Full time JobShift: Mid-Day Base Pay/Salary: Jersey City,NJ $114,000.00-$155,000.00 Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities * Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm * Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability * Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools * Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders * Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills * 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud * Experience in observability and monitoring tools and techniques * Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework * Experience with an IBM zSeries Mainframe environment. * Knowledge of z/OS, JCL, TSO/ISPF * Experience and knowledge of COBOL/Natural * Experience and knowledge of DB2/Adabas and VSAM & utilities * Knowledge of CONTROLM/CA7/ZEKE scheduling tool * Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files * Experience using incident management tools (Service Now) Preferred qualifications, capabilities, and skills * Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services * DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support * AWS cloud experience * Experience managing projects and migrations

FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with an IBM zSeries Mainframe environment. Knowledge of z/OS, JCL, TSO/ISPF Experience and knowledge of COBOL/Natural Experience and knowledge of DB2/Adabas and VSAM & utilities Knowledge of CONTROLM/CA7/ZEKE scheduling tool Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files Experience using incident management tools (Service Now) Preferred qualifications, capabilities, and skills Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support AWS cloud experience Experience managing projects and migrations

Impact Supports the Bank's performance, profitability, and reputation by serving as a trusted internal service partner. Provides timely, accurate, and professional support to employees across the organization, ensuring operational efficiency, and compliance. Responsibilities The Service & Support Specialist is the primary point of contact for employees seeking assistance with bank processes, systems, and operational procedures through the internal support hotline. This role ensures prompt resolution of inquiries, identifies opportunities for process improvement, and strengthens employee knowledge through guidance and training. The Specialist collaborates across departments and participates in testing new systems and functionality to ensure employees have the resources needed for the delivery of excellent service to customers. Essential Functions * Serve as the first point of contact for internal hotline support inquiries across all departments. * Provide expert guidance on operational procedures, account maintenance, system navigation, and basic technology troubleshooting. * Log, track, and resolve support requests. * Collaborate with front-line staff and specialized departments (Operations, IT, Compliance, etc.) to ensure accurate and consistent communication and timely resolution of escalated issues. * Create, update, and share internal support documentation, FAQs, and training resources. * Participate in testing, upgrades, and implementation of new core and third-party systems. * Regularly analyze support trends and recommend system enhancements, workflow improvements, and staff training initiatives. * Stay current with bank products, services, policies, and regulatory requirements to provide accurate support. * Proactively identify knowledge gaps and recommend development opportunities for staff. * Occasional travel to other locations as needed to ensure operational consistency, employee support, and service excellence. Ancillary Functions * Assures adherence to Bank policies and procedures and federal and state regulatory requirements. * Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed. * Perform tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Mandatory Training Curricula Training is required of all Bank staff as related to regulatory mandated compliance topics and courses required for specific job functions. Career enhancement training courses are also available. Please refer to course catalog and management for details. Competencies (refer to Competencies Library) Skills * Excellent verbal and written communication skills (Spanish a plus). * Strong customer service, active listening, and interpersonal skills. * Ability to remain calm and professional under pressure. * Strong organizational and time management skills. * Knowledge of retail bank products, services, and related operating procedures. * Familiarity with current banking regulations and compliance standards. * Proficiency with Microsoft Office, core banking systems, and web-based platforms. * Experience with case management or ticketing systems preferred. Physical Demands The physical and related demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is mostly sedentary in nature but may occasionally involve lifting files and other materials that weigh up to 20 lbs. Employees in this job must be able to work in an office environment during regular business hours where they come into regular and frequent contact with internal and external customers and other members of the public. Therefore, employees in this position are expected to have consistently positive interactions with the public. Education/Training Associate's degree or equivalent in Business, Finance, or a related field preferred. Experience Minimum of two (2) years of experience in retail banking, banking operations, call center, or employee support roles. Salary Range $60,332 - $70,000 Your work powers purpose-and service makes it possible. Behind the scenes, our back-office professionals are the driving force of our mission. Through service in operations, lending, compliance, marketing, or IT, your expertise fuels innovation and ensures we deliver on our promise of community-first banking. Join a team where your role isn't just essential-it's transformative, making a direct impact on the people and communities we proudly serve. Ponce Bank participates in the E-Verify program.

Job Details Entry New York, NY Full Time High School $25.50 - $25.50 HourlyDescription Department Support Services Reports To Director of Support Services Education Requirement High School Diploma/ Equivalent FLSA Non- Exempt Salary $25.50 hourly Schedule 35/ hours a week, including one weekend day ( i.e. Sunday-Thursday or Tuesday- Saturday) Potential Hours: 10pm-6am, 11pm-7am, 7am-3pm, 3pm-11am ORGANIZATION OVERVIEW The Ali Forney Center (AFC) is dedicated to protecting LGBTQ+ youth from the harms of homelessness and empowering them with the tools needed to live independently. Founded in 2002, AFC provides comprehensive services, including housing, healthcare, and educational support to over 2,000 youth annually. AFC's mission is to create an affirming and supportive environment where LGBTQ+ youth can thrive. POSITION OVERVIEW The Support Services Specialist is responsible for creating and maintaining a secure and affirming environment for clients to meet their service needs and goals. The Support Services Specialist will work overnight to manage reception, mail as well as provide support for the day-to-day operations of the Ali's Place, and the Overnight Support Services team. The Support Services Specialist will also coordinate with the Operations Team to order and stock supplies and clothing for clients as needed The ideal candidate will be compassionate and provide exceptional client support while utilizing a trauma-informed lens by assisting in care and resource navigation in a fast-paced environment. KEY RESPONSIBILITIES Greet, assist, and direct clients and visitors promptly and appropriately. Manage front door and virtual door assistant. Track and record client traffic through the appropriate systems. Conduct assessments and provide appropriate referrals for clients as needed. Respond to complaints and de-escalate clients and visitors as needed. Monitor and supervise clients in open areas, including reception, community room, and bathrooms. Supervise youth in the community room, welcome desk, and/or waiting area. Assist Ali's Place Team in the management of the community room and office space. Answer telephones, greet clients, welcome visitors, and provide information about Ali's Place programs to new and prospective clients, including policies, rules & expectations. Manage the client mail system by sorting, organizing, and retrieving mail. Provide a listening ear to youth and engage in client support and de-escalation practices as needed. Perform data entry and keep data organized according to contractual obligations. Work with the Operations Team to make sure client supplies are well stocked. Track inventory and submit supply needs to the appropriate system. Assist with creating and facilitating client events and creating community Document daily services, and maintain data in a timely manner. Complete and distribute incident reports, as needed. Create new client visitor profiles in the lobby track system, as needed. Communicate with the client care teams IT and Facilities, and program supervisors Complete and distribute incident reports, as needed. Maintain client confidentiality and quality care. Attend mandatory staff meetings, training, and regular supervision. Other duties as assigned. Qualifications QUALIFICATION Competencies Communication: Excellent verbal and written communication skills to effectively interact with youth, colleagues, and supervisors. Empathy: Ability to understand and share the feelings of others, providing compassionate support to youth. Problem-Solving: Strong ability to identify problems and develop effective solutions independently. Teamwork: Ability to work collaboratively with the treatment team, IT and Facilities, and program supervisors. Adaptability: Flexibility to adapt to changing priorities and handle emergencies calmly and efficiently. Organizational Skills: Strong organizational skills to maintain accurate documentation and manage multiple tasks effectively. Cultural Competency: Awareness and understanding of the cultural and social issues affecting LGBTQ+ and homeless youth. Conflict Resolution: Ability to mediate and resolve conflicts among youth and between youth and staff. Qualifications Demonstrated compassion and empathy in client-centered work. Knowledge of psychosocial needs of LGBTQ/homeless youth population is essential. Strong cultural awareness and competency in diverse environments. Accuracy/attention to detail and ability to multitask and prioritize in a fast paced environment a must. Excellent organizational skills with keen attention to detail. Proven ability to multitask and manage competing priorities in high-pressure settings. Capable of working independently while also collaborating effectively within a team. Resourceful and solution-oriented approach to problem-solving. Strong verbal and written communication skills. Physical Requirement Some heavy lifting, reaching, and bending Technical Skills Computer literacy, including knowledge of basic software applications (Google suite). Familiarity with the internet and email communications. Enters data and produces reports using agency systems with accuracy and attention to detail. FULL-TIME BENEFITS & PTO Paid sick, vacation, personal, 12 holidays Medical Dental Vision 4O1k (matching) EAP program Bilingual (Spanish) speaking candidates are encouraged to apply. Transgender and gender non-conforming people are encouraged to apply. The Ali Forney Center is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: On-site System Support Specialist (Mid-Level) Duration: 24 months Work Location: US-NY-New York Openings: Multiple Openings *** Local candidates preferred*** Position Description/Responsibilities: Join a world leader in IT metrics and productivity! Computer Aid, Inc. (CAI) is a full service Information Technology outsourcing firm with more than 30 years of experience and a world leader in IT measurement and IT productivity. Computer Aid, Inc. is looking for five Mid-Level On-site System Support Specialist with 3-5 years of experience! These positions comes to us from our NY State contract for Hourly Based Information Technology Services and is located in New York, NY. New York City is the largest city in the United States and has something for everyone. There are innumerable things to experience in the Big Apple including basketball games and concerts at Madison Square Garden, plays on Broadway, Cirque du Soleil at Radio City Music Hall, and many other world famous tourist attractions. Consider applying today as time is limited on these and other positions like it for the state of NY. Qualifications Position Requirements/Technical Skills: OCFS has had the greatest success in implementing and supporting the CONNECTIONS application deployments when it has provided the end users on-site face-to-face support during deployment. Providing on-site support staff resources accelerates a caseworker's ability to successfully master how to utilize the new application properly and results in fewer case documentation errors and aids in user acceptance. The staff hired will provide one-to-one or small group on- site support to users in how to best utilize the updated and modernized application features and to how incorporate them into their business processes. The hired staff will understand and be able to translate the screen changes of the transformed CONNECTIONS for the end-users. These staff will also serve as the front line to identify software issues that could possibly occur when the application is first migrated and will also be able to quickly provide helpful information to users for features that require additional training or technical assistance. Ongoing support of the system will be provided by a cadre of well-trained, experienced support staff will significantly help ease the transition for users as OCFS deploys new application Daily Tasks will include but are not limited to the following: Go on-site to local districts and voluntary agencies located within the New York City Region to assist caseworkers/supervisors in properly using the CONNECTIONS application. Trouble shoot either via phone or while on-site application issues needing resolution. Provide training support and technical assistance follow-up to CONNECTIONS users in using new CONNECTIONS functionality both prior to rollout and following the rollout. Troubleshoot issues encountered on-site and provide information and data to help resolve identified problems Assist in providing face-to-face support for an array of ad hoc OCFS initiatives that require a specialized response. The ONE MANDATORY REQUIREMENT: You must be a Mid-Level On-site System Support Specialist with documented employment experience of 3-5 years (36-60 months). You must have experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms, beyond that of a Programmer. You must be able to work without assistance. Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 3 of numbers 1 through 5. 36 months of experience providing actual on-site implementation assistance for a large scale automation effort. 36 months of experience in change management; planning and implementing change. 15 months of experience in implementing SACWIS systems in New York State or another state. 36 months of experience providing training and/or technical assistance in either a classroom or in a work environment. Bachelor's Degree. Additional Information ***local candidates preferred***

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! The Client Services Support Associate is responsible for administering and supporting Sample Programs, while ensuring programs remain in complete compliance with the Prescription Drug Marketing Act (PDMA), client business rules and internal Standard Operating Procedures (SOPs). The Support Associate will create and maintain relationships with internal and external stakeholders in support of the assigned programs. Works under direct supervision of the Account Manager/Sr. Account Manager and is responsible for day-to-day tasks for assigned client programs. Hybrid role based out of Lakewood, NJ or Somerset, NJ location. Responsibilities Support productivity and efficiency for the client programs, while ensuring all work is completed accurately and within the confines of the Statement of Work (SOW), client business rules/deadlines, internal Standard Operating Requirements (SOPs) and PDMA Regulations. Assist in the maintenance and updating of all client documentation. Support creation of Client program documentation and system set up needed in order to ensure systems, financial and details are running and stored correctly. Provide internal/external clients with email, fax, and phone support as required by program. Monitor and support all inventory tasks and operations. This includes but is not limited to reconciliations, monitoring inventory levels, and tracking back-order situations. Monitor and review sales representatives sampling activities and sample transaction data via the Sample Accountability System if applicable. Review and monitor daily orders, reports and files required by assigned clients. If a Sample Accountability Program, support the generation, rep interactions, forms and reporting for all reconciliations activities and services. Support the coordination of 3rd party field audits for sales representative, and issue program instructions to external PDMA auditors in adherence with client business rules and/or SOP's if applicable. Support daily tasks required including but not limited to data entry/management of forms, troubleshooting, and resolving system issues, and running/sending client reports. Report compliance-related issues in a timely manner to the client contact and internal Regulatory and Compliance Department, following the FDA schedule and client business rules. Pro-actively communicate all anticipated program changes and opportunities to the Manager and/or Program lead. Support and resolve outstanding Acknowledgement of Content (AOC) or Signature Verification Letters (SVLs) Support internal Quality Events (QE) and provide necessary and timely follow-up Serve as back-up for Sr. Support Associate The above duties are meant to be representative of the position and not all-inclusive. Qualifications Education/Training: High School degree required, Associate's degree desirable, however equivalent certificate training and/or experience will be considered. Related Experience: Approximately one year experience in a customer service environment. Knowledge, Skills & Abilities: Exceptional interpersonal and communication skills (verbal and written) Exceptional customer service skills Ability to use sound judgment, remain flexible, maintain professionalism, and re-establish priorities in a deadline-driven environment. Proficiency in Microsoft Outlook, Excel, Word and Power-Point Ability to trouble-shoot, problem-solve and formulate recommendations for solutions Time management skills with aptitude to multitask across various clients, projects, and internal departments with changing priorities. Ability to work in a team environment and independently with all levels of the organization PHYSICAL DEMANDS: Location of job activities 100% inside Extensive manual dexterity (keyboarding, mouse, phone) Regular use of phone for communication Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Sit for prolonged periods of time Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper Health is an equal opportunity employer.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job responsibilities** + Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm + Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability + Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools + Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders + Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud + Experience in observability and monitoring tools and techniques + Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework + Experience with an IBM zSeries Mainframe environment. + Knowledge of z/OS, JCL, TSO/ISPF + Experience and knowledge of COBOL/Natural + Experience and knowledge of DB2/Adabas and VSAM & utilities + Knowledge of CONTROLM/CA7/ZEKE scheduling tool + Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files + Experience using incident management tools (Service Now) **Preferred qualifications, capabilities, and skills** + Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services + DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support + AWS cloud experience + Experience managing projects and migrations JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $114,000.00 - $155,000.00 / year