The Industry Field IT Specialist II is a critical technical contributor responsible for implementing and supporting bio Merieux middleware and instrument software solutions across varied customer environments. This mid-level field role requires solid experience with IT systems and a collaborative approach to ensure seamless integration with Laboratory Information Management Systems (LIMS) and secure connectivity. The specialist will lead system configuration, deploy remote support tools, and manage software updates and cybersecurity compliance. Success in this role demands proactive troubleshooting, strong communication skills, and the ability to juggle multiple customer-facing projects in a dynamic setting.
Primary Duties
Coordinates internal and external technical teams to successfully deliver IT implementation projects and solutions for customers.
Conducts the setup and installation of software and middleware at customer sites or data centers, ensuring systems are properly networked and fully functional.
Integrates company solutions with customer Laboratory Information Management Systems (LIMS) by managing communication, consulting technical resources, and performing the scope of work.
Troubleshoots and resolves system issues both remotely and onsite to maintain optimal performance.
Responds promptly to all field IT service requests, ensuring timely and effective resolution within assigned projects or regions.
Collaborates with customers to identify system-related challenges, research solutions, and implement corrective actions.
Maintains strong customer relationships by proactively addressing issues to ensure satisfaction and reliability.
Provides customers with information about available systems, options, and consumables, and coordinate with sales teams to support ordering.
Obtains and maintains CRM certification to support service investigations and documentation.
Supports revenue growth by promoting value-added projects, products, and services.
Manages Field IT projects by meeting milestones, deadlines, and requirements while keeping stakeholders informed of progress or changes.
Completes detailed service reports and checklists for every customer interaction to accurately capture system, customer, or test-related issues.
Provides on-site and remote technical assistance to internal customers (Sales, Field Applications, Field Service, Technical Support Center) via correspondence, phone and in person as appropriate to diagnose difficult connectivity problems as required.
Provides field training and orientation for new hires as required in all areas of troubleshooting and installation of solutions as needed.
Perform all work in compliance with company quality procedures and standards.
Performs other duties as assigned.
Education & Training
Bachelor's Degree in computer networking, cybersecurity or related field required
Experience Requirements
2+ years of professional related experience as it relates to:
LIMS interfacing, networking support, servers, software applications, hardware, middleware, computers, and operating systems
End-User support required; systems marketed by bio Merieux a plus.
Industrial Microbiology or related field preferred
Knowledge, Skills & Abilities
Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
Technical learning aptitude to quickly understand and acquire new technical knowledge and skills.
Effective and efficient problem analysis that leads to high-quality decisions.
Analyze data and make decisions/recommendations, using data to guide decision-making and provide suggestions for improvement.
Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture.
Planning objectives and strategies to achieve them within a set timeline
Organizing work and resources efficiently to ensure smooth operations
Troubleshooting issues to identify and resolve problems efficiently
Demonstrates assertiveness and confidence in the face of a challenge
Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
Effective Presentation Skills - including the ability to present technical data
Written Communications - including the ability to communicate technical data in written form
Effective verbal communication skills
Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations.
Working Conditions & Physical Requirements
Ability to remain in stationary position, often standing, for prolonged periods.
Ability to ascend/descend stairs, ladders, ramps, and the like.
Ability to wear PPE correctly most of the day.
Ability to adjust or move objects up to 50 pounds in all directions.
Domestic Travel: 60%
International Travel: 5%
The estimated salary range for this role is between $89,500 - $111,100. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.In addition, bio Merieux offers a competitive Total Rewards package that may include:
A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
Company-Provided Life and Accidental Death Insurance
Short and Long-Term Disability Insurance
Retirement Plan including a generous non-discretionary employer contribution and employer match.
Adoption Assistance
Wellness Programs
Employee Assistance Program
Commuter Benefits
Various voluntary benefit offerings
Discount programs
Parental leaves
#LI-US#biojobs
Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected].
BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).
$89.5k-111.1k yearly 2d ago
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Technical Specialist
Arete Technologies 4.5
Support associate job in Raleigh, NC
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description:
A senior level resource Experienced ETL and Analytics developer using Pentaho data integration and Mondrian schema work bench.
North Carolina legislature passed SB 257 a few weeks ago. It will raise the juvenile age from 15 to 17 for most criminal offenses. This position will be responsible for designing data cubes to run in Pentaho's BA server to predict the work load increase per district and county so that staffing can be in place prior to the law going in effect on Dec 1 2019.
The Technical Specialist is a senior level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems.
Skill
Experienced ETL and Analytics developer using Pentaho data integration and Mondrian schema work bench.
Experience designing and implementing type 1 and 2 slowly changing dimensions in a data mart.
Criminal or juvenile justice experience
Experience designing data cubes
SQL - Including DML and DDL
MDX
Qualifications
******Interview Mode: In Person Only*****
****Must have State experience in past*****
Additional Information
Best Regards,
Amrit Lal
$76k-111k yearly est. 60d+ ago
SW Technical Support Representative
Anatomage 4.0
Support associate job in Cary, NC
Who is Osteoid?
Osteoid is creating the next generation of seamless and connected 3D dental imaging software and solutions that help accelerate the path to digital dentistry. Proven in twenty years of use by thousands of labs and dental practices, Osteoid's software and hardware tools keep dental practices and labs ahead of the curve and allow dentists to competently diagnose any patient scan in 3D. An osteoid is a soft organic element that forms bones in the human body. Just like osteoids in the human body, Osteoid is providing the essential software to dental practice success. Osteoid is a wholly owned dental-focused subsidiary of Anatomage. *******************
About the Role
We are looking for a Tier 2 Technical Support representative to join our rapidly expanding Customer Success team. As part of the Customer Success Team, this position will impact the growth of our business and support our ambitious goals for 2026 and beyond. The Tier 2 Technical Support Representative will provide technical and problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
**Only those located within the Raleigh-Durham, NC area will be considered for this role. **
What You'll Do
● Collaborate with peers, team leads, engineers, and third-party vendors to resolve customer issues, maintaining complete ownership of issues from beginning to resolution
● Follow up with customers within a timely manner to ensure accurate resolution for their technical issues
● Document problems, diagnostics, interactions, next steps, and solutions implementation in our HubSpot CRM tool
● Expertly responds to telephone calls, chats, tickets, and email requests for technical support to deliver the highest-quality customer service in the industry to end-users.
● Consistently follow Standard Operating Processes and Procedures, Knowledge Base Articles to identify, resolve, and escalate issues as defined in an organized, effective manner to ensure customers perceive our company to be thorough, well-prepared, and punctual.
● Take ownership of issues and show professionalism and control
● Provide an extraordinary customer service experience
● Demonstrate your expert knowledge to customers through application and platform training sessions over webinars, in person events (such as office visits or trade shows) and through content creation.
● Maintain and support our Knowledge Bases, both external and internal
Requirements
Skills and Abilities Required
● Associates Degree (2-year colleges), or Bachelor's degree (4-year universities)
● 2+ years of experience in technical support or a related field
● Exceptional written and verbal communications skills, with proven experience interacting with a range of personalities and styles, to establish effective relationships at all levels of the organization
● Strong understanding of operating systems (Windows, mac OS, Linux) and common software applications.
● Able to quickly learn new systems, processes, and procedures, and grasp technical concepts
● Must have a passion for learning and demonstrable intellectual curiosity
● Able to manage competing demands, multiple priorities, while remaining adaptable and flexible
● Strong Communication & Interpersonal Skills
● Leadership & Initiative
● Collaboration & Teamwork
● Analytical & Problem-Solving Proficiency
● Integrity & Enthusiastic Attitude
● Professional Demeanor
Qualities We Look For
● Experience working with Medical Devices or Medical Software is a plus
● Proficient in medical and/or dental terminologies is a plus
● General technical knowledge and proficiency is a plus
Benefits
What We Offer
● Health, Dental, and Vision care for you and your family
● 401K savings plan with employer matching
● Generous PTO leave and paid holidays
● Casual work culture
● Gym Stipend
● Employee Assistance Plan
● Team bonding activities and more!
Pay Range
The expected pay range for this position is $56,160 - $58,240 per year DOE
Osteoid is an Equal Employment Opportunity employer. We do not offer H1B Sponsorship at this time. Local candidates preferred.
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your Role at Baxter
This is where your work saves lives
At Baxter, we are at the forefront of innovation in the medical device industry, dedicated to improving patient outcomes through advanced technology. Our Novum Infusion Pump Platform is a testament to our commitment to excellence, and we are seeking an experienced Embedded Qt Studio Software Architect to join our dynamic team. If you are passionate about creating cutting-edge software solutions that make a difference in healthcare, we want to hear from you!
Role Overview
As an Embedded Qt Studio Software Architect, you will play a pivotal role in designing and developing innovative software solutions for our infusion pump platform. You will leverage your expertise in model-view-controller (MVC) architecture, Qt development, and embedded systems to create efficient, reliable, and secure software that meets the highest standards of the medical device industry.
What you'll be doing:
Technical Leadership
Architectural Design: Lead the design and development of user interface software architectures for medical devices using Qt Studio.
Cross-Functional Collaboration: Work closely with cross-functional teams to define software requirements and draft comprehensive test cases to ensure specifications are met.
Mentorship: Provide technical guidance and mentorship to junior engineers, fostering a culture of learning and innovation.
Continuous Learning: Stay abreast of the latest developments in Qt Studio and embedded systems technologies to drive innovation within the team.
Documentation: Develop and maintain detailed software architecture documentation and diagrams, ensuring clarity and accessibility for all stakeholders.
Quality Assurance: Ensure that software architectures meet stringent performance, reliability, and security requirements.
Qt Framework Expertise
Qt Development: Utilize advanced features of Qt Studio, including Qt Widgets, to architect scalable and efficient software solutions.
Design Patterns: Implement software architectures using MVC and/or MVVM patterns to enhance modularity and maintainability.
Automated Testing: Leverage the Qt Squish test framework to create and execute automated tests for Qt Studio applications, ensuring robust quality assurance.
Collaboration with QA: Partner with Systems and Quality Assurance engineers to ensure compliance with IEC 62304 guidance for FDA regulations.
Embedded Systems
C/C++ Development: Develop and maintain embedded software platforms using C/C++, ensuring seamless integration with hardware components.
Hardware Collaboration: Collaborate with hardware engineers to ensure reliable software and hardware interfaces, adapting software architectures as requirements evolve.
Code Quality: Lead design and code reviews to uphold high standards of software quality and performance.
Education: Educate junior engineers on the benefits and trade-offs of C++ design patterns and secure coding practices.
Version Control: Utilize version control systems such as Git to manage code effectively and ensure collaborative development.
What you'll bring:
Degree: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
Experience: 10+ years of software development experience, with a strong focus on embedded systems and Qt Studio or similar user interface SDKs.
CI/CD Proficiency: Experience with Jenkins CI/CD pipeline, including creating and managing jobs, integrating with version control systems, and troubleshooting pipeline issues.
Medical Device Experience
Industry Expertise: Bring 5+ years of experience in the medical device industry, focusing on software development and validation.
Regulatory Knowledge: Demonstrate strong knowledge of IEC 62304, IEC 60601, and ISO 14971, along with familiarity with FDA 21 CFR Part 820 and EU MDR regulations.
Documentation Standards: Enforce rigorous software development and verification documentation practices, including software development plans, design documents, test plans, and validation reports.
Soft Skills
Agile Methodologies: Experience with Agile development methodologies, promoting flexibility and responsiveness in project management.
Communication Skills: Natural ability to communicate complex technical information to non-technical stakeholders effectively.
Leadership Mindset: Embrace a servant leader approach, fostering collaboration and mentorship across teams.
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $160,000 to $220,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
#LI-MS1
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
$160k-220k yearly Auto-Apply 56d ago
Support Specialist
ISG 4.7
Support associate job in Raleigh, NC
Department
Administration
Employment Type
Full Time
Location
Raleigh, NC
Workplace type
Onsite
Compensation
$20.00 - $35.00 / hour
Essential Duties Skills, Knowledge and Expertise ISG Employee Owner Benefits About ISG We are 100% owned by our employees! ISG's Employee Stock Ownership Plan (ESOP) allows for broader ownership, the ability to be directly connected to performance, and our culture of accountability and opportunism is amplified. Put simply, everyone works hard = everyone benefits, not just an elite group.
We are focused on strengths, using those talents to guide personal development and team collaboration. We are involved in our communities and lead through empowerment. Firm growth is a direct reflection of the dedication, ingenuity, and hard work each ISG owner brings to the office and field every day.
ISG's growth and sustainability are based on the unwavering belief that we need to grow for the betterment of our people and firm. We are entrepreneurial. We believe in having the right people onboard and being disciplined during good times and when faced with new challenges. And most importantly, we foster growth through positive mentorship and progressive ideas that lead to strategic, contextual based decisions. We believe that this unwavering commitment to our culture, clients, and dynamic qualities translates to better services for our partners, and that it will continue to guide ISG's future.
Learn more about ISG at *********************
Interested in learning more about ISG? Follow us on LinkedIn, Instagram, YouTube, Facebook, and X.
$20-35 hourly 60d+ ago
Manufacturing Support Associate I
KBI Biopharma Inc. 4.4
Support associate job in Durham, NC
The Manufacturing SupportAssociate I/II position is designed as an introduction to the environment of cGMP manufacturing. This position performs all routine/nonroutine cleanings of the GMP Facilities, manages Process Waste, and continuously supports the manufacturing operations. This position requires a 12-hour shift schedule. Aseptic and Gowning Qualifications are required for this position. Must be able to document and maintain records to comply with regulatory requirements, cGMP's, Policy Documents and SOPs.
Job Responsibilities:
Performs and Maintains Manufacturing facilities by routine/nonroutine cleanings. (Daily, Weekly and Monthly Cleanings) - Requires Aseptic and Gowning Qualifications.
Cleans, operates and maintains the Process Waste area. Ensures cleanliness of the area and discards waste materials within the area. Cleans drums and dollies as required.
Prepare, build and complete processing assemblies (PAR) for production.
Completes Facilities response forms and ensures communication to inform other departments requiring EM sampling if required. 5% Stock general supplies in the manufacturing production areas.
Handling and discarding of hazardous and nonhazardous waste.
Minimum Requirements:
Knowledge, Skills, Abilities
Level I: High School Diploma or Associate Degree with 0+ years of experience.
Language Ability
Ability to read and interpret English documents such as safety rules, standard operating procedures, and procedure manuals.
Ability to write routine reports and correspondence. Ability to communicate with coworkers and supervisors.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Math Ability
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute ratio and percent.
Physical Demands
Must be able to stand, walk, wear steel toe shoes and have the ability to push, pull, squat, lift, reach and carry waste as needed, but not to exceed the Essential Physical functions of the .
Computer and Equipment Knowledge and Experience:
Knowledge and experience using Word, Excel, and E-mail
Knowledge and experience using a computer, telephone, copy machine, and fax machine
Due to the use of Spor-Klenz, respirators (full faced and half faced respirators) are required for the job description, facial hair needs to be maintained short enough to ensure a good seal to properly wear the respirator.
The job requires working 12-hour shifts which may include working overnight.
The job requires working within a cGMP manufacturing biotechnology facility which requires clean room operations. Clean room operations require donning clean room attire when entering clean room areas and maintaining good personal hygiene.
Range: $21.63 / hr. - $30.14 / hr.
KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply.
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary.
I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
$21.6-30.1 hourly Auto-Apply 12d ago
Manufacturing Support Associate 3
Fujifilm Diosynth Biotechnologies 4.0
Support associate job in Holly Springs, NC
The Manufacturing SupportAssociate 3 performs manufacturing support activities to ensure compliant and reliable production. This manufacturing facility is 24/7 operational and the role may require to be flexible with working hours.
FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof.
We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together!
Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: ***************************************************
Job Description
What You'll Do
* During the project phase, leads operational readiness initiatives as well as site commissioning and qualification efforts• Supports reliable production through the following activities during regular operations• Leads troubleshooting including acting as a process subject matter expert (SME) for their process respective area(s)• Coordinates Batch Planning including process template creation and import and management of preventive maintenance plans (PMs)• Recommends and performs Documentation updates• Initiates and/or supports training, onboarding, and curriculum development and management• Coordinates non-batch activities and creation of associated documentation for changeover, PMs, column packing• Supports tech transfer• Initiates or supports change management records, investigations, corrective and preventive actions (CAPAs), and continuous improvement (CI) activities• Identifies and/or drives highly technical improvement projects in DSM• Supports inspections and audits• Performs other duties, as assigned
Basic Requirements
* High school diploma with 8 years related experience OR• Associate's Degree with 6 years of direct experience OR• BS/BA with 4 years of direct experience• Equivalent military experience or training
Preferred Requirements
* Associates or Bachelor's Degree preferably in life sciences or engineering
* BioWorks or BTEC Capstone cGMP coursework preferred
PHYSICAL REQUIREMENTS
PHYSICAL DEMANDS
* Ability to discern audible cues
WORKING ENVIRONMENT
PHYSICAL DEMANDS
* Ability to stand for prolonged periods of time.
* Ability to sit for prolonged periods of time.
* Ability to conduct activities using repetitive motions that include wrist, hands and/or fingers.
* Ability to conduct work that includes moving objects up to 10 lbs.
ENVIRONMENTAL CONDITIONS
* Will work in heights greater than 4 feet
To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
EEO Information
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
ADA Information
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (FDBN_****************).
$69k-88k yearly est. Auto-Apply 11d ago
Support Services Specialist
Usabb ABB
Support associate job in Cary, NC
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Service Coordinator
In this role, you will have the opportunity to provide support services to businesses in various administrative areas. Each day, you will engage internal customers. You will also showcase your expertise by providing efficient support services.
The work model for the role is: Remote
This role is contributing to the Electrification Smart Power division in North America
You will be mainly accountable for:
Providing services in various administrative areas to meet business needs
Oversee the delivery of services by external providers and ensure they meet service level agreements (SLAs) and report any shortcomings
Managing service cases in Salesforce and communicating with internal teams when there are any discrepancies in billable cases
Responsible for invoicing the sales orders
Job Qualifications:
3+ years of customer service experience in an administrative office setting
1+ years of experience working with SAP and/or Salesforce
Excellent written and verbal communication skills
Ability to multitask and prioritize tasks effectively to ensure business goals are being met
Strong problem-solving and analytical skills
Candidates must already have a work authorization that would permit them to work for ABB in the US
Why ABB?
What's in it for you
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to my BenefitsABB.com and click on “Candidate/Guest” to learn more
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D - 100% employee paid up to maximums
Short Term Disability - up to 26 weeks - Company paid
Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave - up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $51,100 and $81,760 annually.
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
$51.1k-81.8k yearly Auto-Apply 5d ago
Manufacturing Support Associate 3
Job Listingsfujifilm
Support associate job in Holly Springs, NC
The Manufacturing SupportAssociate 3 performs manufacturing support activities to ensure compliant and reliable production. This manufacturing facility is 24/7 operational and the role may require to be flexible with working hours.
Company Overview
FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof.
We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together!
Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: ***************************************************
Job Description
What You'll Do
• During the project phase, leads operational readiness initiatives as well as site commissioning and qualification efforts
• Supports reliable production through the following activities during regular operations
• Leads troubleshooting including acting as a process subject matter expert (SME) for their process respective area(s)
• Coordinates Batch Planning including process template creation and import and management of preventive maintenance plans (PMs)
• Recommends and performs Documentation updates
• Initiates and/or supports training, onboarding, and curriculum development and management
• Coordinates non-batch activities and creation of associated documentation for changeover, PMs, column packing
• Supports tech transfer
• Initiates or supports change management records, investigations, corrective and preventive actions (CAPAs), and continuous improvement (CI) activities
• Identifies and/or drives highly technical improvement projects in DSM
• Supports inspections and audits
• Performs other duties, as assigned
Basic Requirements
• High school diploma with 8 years related experience OR
• Associate's Degree with 6 years of direct experience OR
• BS/BA with 4 years of direct experience
• Equivalent military experience or training
Preferred Requirements
Associates or Bachelor's Degree preferably in life sciences or engineering
BioWorks or BTEC Capstone cGMP coursework preferred
PHYSICAL REQUIREMENTS
PHYSICAL DEMANDS
Ability to discern audible cues
WORKING ENVIRONMENT
PHYSICAL DEMANDS
Ability to stand for prolonged periods of time.
Ability to sit for prolonged periods of time.
Ability to conduct activities using repetitive motions that include wrist, hands and/or fingers.
Ability to conduct work that includes moving objects up to 10 lbs.
ENVIRONMENTAL CONDITIONS
Will work in heights greater than 4 feet
To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
EEO Information
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
ADA Information
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (FDBN_****************).
$32k-57k yearly est. Auto-Apply 6d ago
Client Support Associate
EMH 4.1
Support associate job in Chapel Hill, NC
Responsive recruiter Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client SupportAssociate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
$29k-43k yearly est. Auto-Apply 60d+ ago
Client Support Specialist - Financial Services, Raleigh, NC
Advyzon
Support associate job in Raleigh, NC
Job DescriptionJob Title: Client Support Specialist Department: Customer Success / Client Services Job Type: Full-TimeAbout the Role We are seeking a highly motivated and customer-oriented Client Support Specialist to join our fast-paced FinTech team. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless user experience and delivering best-in-class support for our financial technology products and services. Your ability to solve problems efficiently, communicate clearly, and manage client relationships will directly impact customer satisfaction and product adoption.
Key Responsibilities
Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries, troubleshooting technical issues, and guiding users through platform features.
Investigate and resolve product or service issues, escalating to success managers and technical teams when necessary.
Develop deep knowledge of our FinTech platform, including API integrations, account management tools, billing and reporting features.
Collaborate with product, development, and sales teams to relay client feedback and contribute to continuous product improvement.
Maintain up-to-date records of client interactions using CRM and support ticketing systems.
Collaborate on support documentation, user guides, and training resources that will assist in reducing outreach for support.
Monitor service-level agreements (SLAs) and ensure timely resolution of support tickets.
Qualifications
Bachelor's degree in business, Finance, Economics, Computer Science, or a related field preferred.
Prior experience in client support, customer success, or technical support is a plus-preferably in a FinTech, SaaS, or financial services environment.
Strong understanding of financial products and support systems.
Excellent problem-solving skills and the ability to explain complex concepts in simple terms.
Experience with CRM platforms (e.g., Salesforce, RedTail) and support tools (e.g., HubSpot, Jira).
Familiarity with APIs, data security practices, and financial compliance is a plus.
Empathetic communicator with a client-first mindset and a passion for financial technology.
What We Offer
Competitive salary and performance bonuses
Health, dental, and vision insurance
Professional development and training programs
Opportunity to grow in a rapidly scaling FinTech company
Powered by JazzHR
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$38k-54k yearly est. 17d ago
Client Support & Implementation Specialist
Betanxt Inc.
Support associate job in Cary, NC
Level/Function: Specialist, Client Support Services
Title: Client Support & Implementation Specialist
About BetaNXT
BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time data solutions, and an enhanced advisor experience. We invest in platforms, products, and partnerships to accelerate growth for the ecosystem we serve. Our connective approach empowers our clients to deliver a comprehensive, end-to-end advisor and investor experience.
BetaNXT is a premier provider of technology, data, and operations as services to a rich client base of wealth managers, institutional wealth firms, and digital brokers. It is comprised of three industry-leading businesses which, combined, provide end-to-end solutions across the investment lifecycle.
Overview of the Client Support & Implementation Specialist:
The Client Support & Implementation position plays a pivotal role in driving client satisfaction and advancing strategic partnerships within the Investor Communications space. This position works closely with the Senior and Director members of the team to lead a high-performing, client-focused service team dedicated to delivering exceptional support to BetaNXT's broker-dealer clients.
This is a hybrid position based out of our Cary, NC office location with an in-office requirement of 3 days per week.
Duties and Responsibilities of the Client Support & Implementation Specialist:
Serve as a trusted advisor to clients, offering expert guidance on BetaNXT's Investor Communication services and ensuring seamless service delivery.
Support the Relationship Management team by participating in client meetings and user groups, both on-site and off-site, to strengthen business relationships and identify growth opportunities.
Maintain and nurture client relationships, ensuring expectations are met and exceeded in a holistic and productive environment.
Participate in project management initiatives for new Investor Communications offerings, contributing strategic insights and execution support.
Partner with technology teams to develop and refine software solutions aligned with client needs.
Collaborate with operations to uphold quality control standards and ensure consistent service excellence.
Facilitate client onboarding processes including scheduling, reporting, issue tracking, and risk escalation.
Conduct analysis of incoming and outgoing data to support seamless platform transitions.
Engage directly with clients to explain documentation requirements, regulatory considerations, and onboarding expectations.
Lead client-facing calls and meetings, providing direct support, documentation, and follow-up throughout the onboarding lifecycle.
Coordinate cross-functional resources to meet client needs.
Monitor project quality and efficiency, ensuring client satisfaction throughout the onboarding lifecycle.
Skills and Experience of the Client Support & Implementation Specialist:
6+ years of hands-on business operation experience in the financial services industry.
Demonstrated expertise in the client-facing project management.
Proven experience in a B2B environment with the ability to build and maintain strong client relationships.
Exceptional organizational and time management skills; able to prioritize and complete tasks within established deadlines.
Proficiency in Microsoft Office Suite; effective use of email and phone communication.
Excellent verbal and written communication skills.
Proven research capabilities and attention to detail.
Excellent analytical and problem-solving skills.
Travel to client locations is required.
$37k-54k yearly est. Auto-Apply 60d+ ago
Client Support & Implementation Specialist
Betanxt
Support associate job in Cary, NC
Level/Function: Specialist, Client Support Services Title: Client Support & Implementation Specialist BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time data solutions, and an enhanced advisor experience. We invest in platforms, products, and partnerships to accelerate growth for the ecosystem we serve. Our connective approach empowers our clients to deliver a comprehensive, end-to-end advisor and investor experience.
BetaNXT is a premier provider of technology, data, and operations as services to a rich client base of wealth managers, institutional wealth firms, and digital brokers. It is comprised of three industry-leading businesses which, combined, provide end-to-end solutions across the investment lifecycle.
Overview of the Client Support & Implementation Specialist:
The Client Support & Implementation position plays a pivotal role in driving client satisfaction and advancing strategic partnerships within the Investor Communications space. This position works closely with the Senior and Director members of the team to lead a high-performing, client-focused service team dedicated to delivering exceptional support to BetaNXT's broker-dealer clients.
This is a hybrid position based out of our Cary, NC office location with an in-office requirement of 3 days per week.
Duties and Responsibilities of the Client Support & Implementation Specialist:
* Serve as a trusted advisor to clients, offering expert guidance on BetaNXT's Investor Communication services and ensuring seamless service delivery.
* Support the Relationship Management team by participating in client meetings and user groups, both on-site and off-site, to strengthen business relationships and identify growth opportunities.
* Maintain and nurture client relationships, ensuring expectations are met and exceeded in a holistic and productive environment.
* Participate in project management initiatives for new Investor Communications offerings, contributing strategic insights and execution support.
* Partner with technology teams to develop and refine software solutions aligned with client needs.
* Collaborate with operations to uphold quality control standards and ensure consistent service excellence.
* Facilitate client onboarding processes including scheduling, reporting, issue tracking, and risk escalation.
* Conduct analysis of incoming and outgoing data to support seamless platform transitions.
* Engage directly with clients to explain documentation requirements, regulatory considerations, and onboarding expectations.
* Lead client-facing calls and meetings, providing direct support, documentation, and follow-up throughout the onboarding lifecycle.
* Coordinate cross-functional resources to meet client needs.
* Monitor project quality and efficiency, ensuring client satisfaction throughout the onboarding lifecycle.
Skills and Experience of the Client Support & Implementation Specialist:
* 6+ years of hands-on business operation experience in the financial services industry.
* Demonstrated expertise in the client-facing project management.
* Proven experience in a B2B environment with the ability to build and maintain strong client relationships.
* Exceptional organizational and time management skills; able to prioritize and complete tasks within established deadlines.
* Proficiency in Microsoft Office Suite; effective use of email and phone communication.
* Excellent verbal and written communication skills.
* Proven research capabilities and attention to detail.
* Excellent analytical and problem-solving skills.
* Travel to client locations is required.
$37k-54k yearly est. 33d ago
Temporary Veteran Agricultural Services Support Specialist
North Carolina State University 4.2
Support associate job in Raleigh, NC
The Center for Environmental Farming Systems (CEFS) seeks a Veteran Agricultural Services Support Specialist to strengthen and expand apprenticeship opportunities for military veterans pursuing educational opportunities in sustainable agriculture and food systems. This position provides direct support to veterans enrolled in registered apprenticeship programs, assists with veteran recruitment, program administration, and helps coordinate services between veterans, farmers, and CEFS staff. In addition, this position will evaluate the feasibility of creating a pre-apprenticeship program that is also a Skillbridge program. The Specialist will serve as a consistent point of contact for veterans, providing guidance, troubleshooting, and resource navigation to ensure program success and compliance with GI Bill and DoD SkillBridge requirements.
Key Responsibilities:
Veteran Support & Advising
* Serve as a primary point of contact for veterans in CEFS apprenticeship and pre-apprenticeship programs.
* Conduct regular check-ins with veterans to track progress, troubleshoot issues, and connect participants with resources.
* Assist veterans with navigating GI Bill and VA education benefits, including Post-9/11 and VR&E paperwork.
* Support veterans in identifying career goals, professional development opportunities, and post-apprenticeship pathways.
Farmer & Host Site Support
* Conduct check-ins with farmer mentors to assess site needs, ensure compliance, and identify opportunities for additional support.
* Provide technical and administrative assistance to farmer mentors to strengthen program quality.
Program Administration & Compliance
* Manage registration and administrative requirements for Department of Defense SkillBridge pre-apprenticeships.
* Maintain records for GI Bill, VA, and apprenticeship compliance reporting.
* Assist with stipend calculations, tool orders, and other program logistics as needed
Recruitment & Outreach
* Recruit veterans into CEFS apprenticeship and pre-apprenticeship programs through outreach, partnerships, and events.
* Represent CEFS at veteran-focused events, agricultural conferences, and career fairs.
Program Development & Team Support
* Participate in apprenticeship strategy, evaluation, agricultural education, and Career Pathways Initiative meetings.
* Assist with planning and coordinating program events and workshops for veterans.
* Contribute to grant applications, reporting, and program evaluation as needed.
Is Time Limited No If Yes, Appointment Length Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.
What we offer:
* Health Insurance for Temporary Employees
* Enhance your career with LEAD courses
* Attend non-revenue generating sporting events for free.
Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Department Information
Job City & State Beltsville, MD Department CEFS
System Information
Classification Title Temporary-Technical/Paraprofessional Working Title Temporary Veteran Agricultural Services Support Specialist
Position Information
Requirements and Preferences
Work Schedule 10-15/hrs per week Other Work/Responsibilities
* n/a
Minimum Experience/Education
* MS degree in agriculture and/or agriculture education and at least 10 years experience working with veterans and at least 5 years of agricultural education experience
Department Required Skills
* Experience working with veterans, military-connected populations, and agricultural education/training programs.
* Strong organizational and communication skills; ability to build rapport with diverse participants and partners.
* Familiarity and experience working with veteran benefit programs (e.g., GI Bill, SkillBridge, VR&E)
Preferred Years Experience, Skills, Training, Education
* Experience in sustainable agriculture, farm business management, or agricultural workforce development.
* Experience with grant administration, event planning, and multi-stakeholder program coordination
Required License or Certification
* Valid driver's license
Valid NC Driver's License required? No Commercial Driver's License Required? No
Recruitment
$29k-38k yearly est. 60d+ ago
Mobile Device Support Specialist (#10)
Sunstates Security 3.8
Support associate job in Raleigh, NC
Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.
We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.
Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America's fastest-growing private companies.
At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country's leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.
Job Skills / Requirements
Sunstates Security is hiring a Mobile Device Support Specialist for our corporate headquarters located in Raleigh, NC. The Mobile Device Support Specialist is responsible for providing first and second level support for corporate mobile devices across the organization. This role supports approximately 1000 iPhones and iPads and is part of the IT Help Desk team. The position focuses on device provisioning, enrollment, basic MDM policy assignment, app deployment, and end user support for phone and app related issues. This role does not design or manage MDM policies, but applies one of two predefined policies as part of standard device setup.
This is a fully in-office position at our corporate headquarters in Raleigh. It is NOT a remote or hybrid role.
In addition to a competitive annual salary starting at $45,000, this position is eligible for an Annual Performance-based Bonus, full medical, dental, vision, and life insurance coverage, a 401k plan with company match, generous PTO allowance, tuition assistance, and more!
ESSENTIAL DUTIES & RESPONSIBILITIES
Provide support for phone and app related issues through the IT Help Desk
Set up and configure iPhones and iPads for new and existing users
Enroll devices into Apple Business Manager and MaaS360 MDM
Assign the appropriate predefined MDM policy during device enrollment
Centrally deploy and manage mobile applications using MDM
Troubleshoot device, application, connectivity, and carrier related issues
Work with Verizon and other telecom providers to order, activate, and troubleshoot devices and services
Prepare, package, and ship mobile devices to users in the field
Maintain accurate device inventory, assignments, and shipping records
Document incidents, actions taken, and resolutions in the help desk ticketing system
Escalate complex issues to senior IT staff or vendors as appropriate
Technical Expertise
Strong knowledge of iOS devices including iPhone and iPad
Experience with MaaS360 or similar mobile device management platforms a plus
Familiarity with Apple Business Manager a plus
Understanding of mobile app deployment and basic MDM workflows
Experience working with telecom carriers and mobile service plans
Experience with IT help desk ticketing systems
Requirements
A degree in Information Technology or a related field, or equivalent hands-on experience
One to three years of experience supporting mobile devices in an enterprise environment
Experience setting up and troubleshooting iPhones and iPads
Familiarity with Apple Business Manager and mobile device enrollment processes
Strong customer service, communication, and interpersonal skills
Ability to work independently while collaborating with the IT Help Desk team
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified.
Sunstates Security is an Equal Opportunity Employer. We will make reasonable accommodations to enable employees to perform their jobs.
Education Requirements (All)
Bachelor's Degree from 4 year college/university
Associates Degree
Additional Information / Benefits
The Sunstates customizable benefits package includes the following minimum components:
Affordable Care Act compliant Medical Benefits Program
Dental Insurance Program
Free Life Insurance
Disability Insurance
Paid Time Off & Bereavement Leave
Paid Holidays
Direct Deposit or Pay Cards
Employee Incentives
Referral Bonuses
Employee of the Month Award
Education Reimbursement
Service Awards
Employee Involvement Initiatives
Management Mentoring and Support
Career Advancement
401K program
Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance-based Bonus
This job reports to the AP/AR Manager
This is a Full-Time position 1st Shift.
Relocation is not provided and travel is not required
$45k yearly 31d ago
Peer Support Specialist
Easterseals Port 4.4
Support associate job in Dunn, NC
Do you have a passion for making a real difference in the lives of people living with mental health and substance use challenges? At Easterseals PORT Health, we're seeking a compassionate and dedicated full-time Peer Support Specialist to join our team in Dunn, NC. As a valued member of our collaborative Assertive Community Treatment (ACT) team, you will work to transform the lives of our clients by providing a comprehensive range of services in the community that treat the whole person and empower them to find their way forward.
What You'll Do
The Peer Support Specialist will provide life experience with mental illness, substance use and behavioral health services that professional training cannot replicate. This team cares directly for our clients in various community settings to provide them with coaching, mentoring, and consultation that promotes recovery, self- advocacy, and self-direction. This is a community-based position with daily travel in the service area that may work outside of traditional business hours.
How You'll Benefit
Being part of our team means we value and encourage your personal growth and development. You'll earn an hourly salary based on your experience between $15.00 and $20.00 hourly, plus enjoy a Monday through Friday, full-time, 8am-5pm with some afterhours/weekend on call work. We offer competitive benefits to benefits eligible positions
Our benefits include:
Paid time off and paid holidays
Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
Life Insurance, Disability Insurance and more
403(b) Retirement Plan
Employee Assistance Program and Legal services, as needed
Lots of Merchant Discounts to improve your purchasing power!
We provide all work tools
We are a Public Student Loan Forgiveness (PSLF) qualifier
What we're looking for
To join our team, you must be willing to provide care in various community settings and have a passion for helping others. We also require the following:
A minimum of a high school diploma or GED required.
Must be an NC Certified Peer Support Specialist.
“Lived experience” and a personal recovery story specific to primary mental illness or substance use disorders.
Minimum of two years' experience working with the Adult Mental Health population.
Must have current, unrestricted, state-appropriate driver's license, unrestricted vehicle insurance and own vehicle for community-based travel throughout designated territory.
You will be on rotational crisis call services.
Must be able to pass a criminal background check.
If you are a kind, compassionate licensed professional looking to make a significant impact, we invite you to apply for this position and join our mission of enhancing lives and our community. Apply now via our website: *********************** OR by sending your resume to *****************************
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.
Our working environment supports employee and client health with a ‘no tobacco' use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles.
We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That's why we listen, seek to understand & act to make ESPH an Inclusive, Diverse, Equitable, Authentic & Learning (IDEAL) organization.
Applicants of all abilities are encouraged to apply!
$15-20 hourly Easy Apply 25d ago
Autism Support Specialist - Entry Level
Hopebridge 3.5
Support associate job in Apex, NC
Job DescriptionWhy You'll Love this Behavior Technician / Registered Behavior Technician Job! Are you driven by a passion to create a meaningful impact on a child's life, with far-reaching effects that transform families and the community? Embark on a rewarding career as a Behavior Technician (BT) / Registered Behavior Technician (RBT) with Hopebridge in Apex, NC, where every day is a new opportunity to make a difference in kids with Autism!
At Hopebridge, you're not just following a career path - you're shaping your own journey with the support of our cutting-edge internal development programs.
Pay: $18 - $20 / hour based on experience and completion of RBT certification
*training is paid at a lower rate
Behavior Technician / Registered Behavior Technician Benefits
Paid RBT Certification - No experience necessary, we will help you get trained on the job!
Annual $75 Professional Development Stipend: Invest in your growth and expertise in Autism intervention
Exclusive professional development programs tailored for working with children on the autism spectrum and fuel your career growth
Flat-Rate Pay: Unlike other providers, we pay a flat hourly rate, rather than differing rates for billable and non-billable hours
Get up to 50% of paycheck before payday through Rain app
Health, Vision, and Dental Insurance: Prioritize your physical well-being
18 Days of PTO: Enjoy paid time off, holidays, and a flex holiday
401K Retirement Options with Company Match: Secure your financial future
Opportunity to Relocate: Explore exciting career possibilities in any of our states
Monday through Friday Schedule: Say goodbye to nights and weekends
Fun at Work: Engage in regular in-center celebrations, spirit weeks, competitions, and team-building opportunities
Our goal is to establish a caring clinical setting for our patients, both now and in the future. If you're prepared to start a career that leaves a meaningful impact, apply for the Behavior Technician position today! Responsibilities
Create an environment that fosters skill acquisition, functional communication, and school readiness for children
Learn directly from Board Certified Behavior Analysts (BCBA) to provide therapy that transforms lives
Review behavior plans and instructional materials to ensure consistent implementation and monitor outcomes
Complete daily progress notes related to the implementation of the intervention plan
Work with children by creating an environment that champions continued skill acquisition and development of functional communication, peer interactions, and school readiness, just to name a few
Celebrate victories (both big and small!), help kids and families celebrate milestones, and get more high fives than you've ever thought possible
Required Skills
At least 18 years of age
High school diploma or equivalent
Hopebridge-BT-Apex (NC)
$18-20 hourly 17d ago
Customer Support Technician Tier II VIP
Computer World Services 3.9
Support associate job in Morrisville, NC
Job DescriptionComputer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Support Technician - Tier II VIP to provide advanced technical support for VIP users and high-touch clients. This role is critical in ensuring the seamless operation of IT systems and user satisfaction through professional and timely resolution of technical issues. The ideal candidate will possess in-depth technical expertise, excellent communication skills, and a proactive approach to troubleshooting and customer service.Key Tasks & Responsibilities
Technical Support:
Provide phone, email, web, and in-person support for IT issues, including e-mail, directories, operating systems, desktop applications, and custom applications deployed under this contract.
Serve as the first point of contact for troubleshooting hardware/software issues, supporting both PC and Mac systems, and resolving printer problems.
Deliver VIP and high-touch Tier 2+ support, ensuring prompt and professional assistance to executives and high-priority users.
System and Asset Management:
Assist with configuration, operation, and optimization of IT systems and assets.
Perform system capacity analysis, planning, and resource utilization optimization.
Provide guidance to users in accessing and using business systems effectively.
Customer Interaction:
Deliver exceptional customer service while clearly communicating technical solutions to users with varying levels of technical expertise.
Follow up with users to confirm issue resolution and maintain a positive support experience.
Technical Knowledge:
Stay informed about system updates, configurations, and newly deployed applications under the contract.
Provide users with best practices and guidance to optimize system use and prevent recurring issues.
Device Management and Repairs:
Build, configure, and maintain desktop and endpoint devices.
Perform advanced hardware repairs, including Tier 3+ physical support and Dell hardware
Documentation and Reporting:
Accurately log issues, solutions, and resolutions in the ticketing system.
Contribute to maintaining and enhancing knowledge base articles for frequently encountered issues.
Education & Experience
Qualifications and Skills:
Minimum of 5-7 years of experience in IT support roles, particularly in high-touch, VIP environments.
Expertise in supporting complex IT requirements and high-demand users.
Advanced knowledge of operating systems, desktop and endpoint device management, and hardware troubleshooting.
Preferred Skills:
Experience with ticketing systems (e.g., ServiceNow, Zendesk, or Jira).
Familiarity with remote support tools and methodologies.
Proven ability to manage and resolve escalated support issues with professionalism and efficiency.
Experience with system capacity analysis and planning.
Excellent interpersonal and communication skills to interact effectively with users at all organizational levels.
Certifications
Microsoft Certified Professional (MCP)
CompTIA A+
Dell Certified Systems Engineer
ITIL certification v4 preferred.
Security Clearance
Applicants must be eligible to obtain Public Trust clearance.
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
Potential hybrid work available for this position.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at ***********.
$36k-53k yearly est. Auto-Apply 47d ago
IT Asset Receiving Associate ( Temp to Perm )
Planitroi, LLC
Support associate job in Youngsville, NC
About PlanITROI
Since 2001, PlanITROI has been providing global Reverse Logistics, IT Asset Disposition, and Asset Recovery Services for OEMs, Retailers, Enterprises, Education, and SMB organizations, committed to preserving the highest levels of environmental responsibility and data security while changing lives with their retired computing devices. PlanITROI leverages the circular economy to do social good by turning our clients returned, retired, or idle IT devices (laptops, PCs, smartphones, tablets, etc.) into re-certified, affordable technology solutions sold directly and through the largest retailers in the world!
Position Overview:
PlanITROI is seeking IT Asset Receiving Associates for a temp-to-perm opportunity with a 90-day conversion period. The IT Asset Receiving Associate is responsible for unloading, inspecting, and processing all incoming shipments of equipment, materials, and supplies. This role ensures that all items are properly documented, verified against purchase orders, and prepared for storage or further processing. The IT Asset Receiving Associate plays a key role in maintaining inventory accuracy and supporting efficient warehouse operations.
Hours/Days: Monday- Friday, 7 AM-3:30 PM
Rate: $12.00 Per Hour
Key Responsibilities
Unload incoming shipments safely and efficiently, using forklifts, pallet jacks, or other material handling equipment as required.
Verify shipments against packing slips, invoices, and purchase orders to ensure accuracy in quantity, description, and condition.
Inspect incoming products for damage or discrepancies, reporting issues to the Receiving Supervisor promptly.
Tag, label, and route materials to designated storage areas or production departments.
Accurately record receipts in the inventory management system.
Assist with cycle counts and inventory audits to maintain stock accuracy.
Maintain a clean and organized receiving area, ensuring compliance with safety standards.
Collaborate with other operations and production team members to support smooth material flow.
Follow all company policies and procedures, including safety, quality, and security guidelines.
Qualifications & Experience
High school diploma or equivalent required.
Previous experience in warehouse receiving or logistics.
Ability to operate material handling equipment (forklifts, pallet jacks, etc.); certification a plus.
Strong attention to detail and accuracy in handling inventory.
Basic computer skills and experience with inventory management systems.
Ability to lift up to 50 lbs. and stand/walk for extended periods.
Strong communication and teamwork skills.
PlanITROI Core Values:
Driven & Confident
Think Win/Win Always
Own IT/Solve IT
Personal Growth leads to Professional Growth
Innovate & Revolutionize the World
Proud to be Part of the PlanITROI Team
The expected salary range for this position is $12.00 per hour. Upon conversion, PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.
Visit our websites for more information:
PlanITROI.com | NextraTech.com | BuyRefurbished.com
$12 hourly Auto-Apply 60d+ ago
Support Specialist
ISG 4.7
Support associate job in Raleigh, NC
Job DescriptionDescriptionISG is delighted to welcome a dynamic and enthusiastic Support Specialist to our Raleigh office. As a Support Specialist, you will become an integral part of ISG as an Employee Owner, collaborating closely with your fellow employee owners to achieve excellence.
ISG's Support Specialists are the heart of their home offices. Yours is an anchor to Downtown Raleigh's growth. ISG, formerly JDavis, has led the way in our Downtown via Fayetteville Street, having a presence here before it was “cool”! We are in a very visible location for all visitors to Downtown, and our office really has become a gateway. It is connected to the heart of Downtown, Fayetteville Street, through an internal stair, and plaza space that we share with the residents of 511 Faye and customers of our friends, Haymaker and Sir Walter. You will find many ISGers enjoying a libation with their clients and friends right outside our doors.
Essential Duties
Create a welcoming and engaging environment for clients, industry partners and employee owners by being present
Be the face of ISG during business hours, or as required to support our customers, partners and employee-owners
Act as point of contact for the landlord in providing important information related to the well-being of our employee owners, and use of common meeting spaces
Endeavor to maintain common spaces & studios in a clean, orderly, professional and welcoming state and encouraging employee owners to be vigilant in participating in this effort
Support the office environment by greeting visitors and keeping general supplies well-stocked and organized
Collaborate with a diverse team to ensure administrative tasks are handled confidentially and efficiently
Play a key role in organizing and facilitating meetings and events, including coordinating food and refreshments, and arranging for, reserving and preparing conference spaces
Help with overseeing and maintaining fleet vehicles, as needed
Take charge of printing and binding high quality graphics, reports, proposals, and other deliverables
Manage parking access for employee owners and visitors to the office
Contribute to local Accounts Payable and Accounts Receivable tasks, as needed
Provide excellent customer service by assisting with ISG's central phone service
Embrace a variety of other exciting duties as assigned or instructed
Skills, Knowledge and Expertise
Experience within architecture, engineering, construction, or government permitting is preferred, not required
Fantastic phone etiquette and customer service skills
Organized and eager to be a part of and support a team
Willingness to take direction and follow through with the completion of an assigned task
Proficient in Microsoft Office, specifically Outlook, Word, and Excel
Positive attitude with a willingness to be adaptable
Certification as a Notary is a plus
We've listed a compensation range that reflects our expectations for this role, including both direct and indirect components. We understand that your experience and value may fall outside of this range. If you feel you're a strong fit but your compensation needs differ, we're open to a conversation-let's talk.
ISG Employee Owner Benefits
Medical, dental, and vision
Paid time off, pro-rated amount available on your start date
Paid holidays and paid volunteer time
Paid parental leave
Bi-annual profit sharing
Employee Ownership Stock Plan (ESOP)
Traditional + Roth 401K retirement plan
Life insurance
HSA and FSA options
Bereavement leave
Supplemental voluntary benefits
Short term and long-term disability
Parking reimbursement, varies on office location
Cell phone plan reimbursement
Mileage reimbursement for ISG-approved travel
How much does a support associate earn in Raleigh, NC?
The average support associate in Raleigh, NC earns between $24,000 and $75,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Raleigh, NC
$43,000
What are the biggest employers of Support Associates in Raleigh, NC?
The biggest employers of Support Associates in Raleigh, NC are: