Support associate jobs in Rockford, IL

Hi, Greetings from Teceze! FIELD IT SUPPORT ENGINEER - BACK FILL (Temporary Support for Primary Engineer) Job Title: Field IT Support Engineer - Back fill (Temporary) Duration: Temporary / Contract Location: Onsite (Batavia IL) Job Summary The Field IT Support Engineer (Backfill) will provide temporary onsite technical support to ensure uninterrupted IT operations during the absence of the primary support engineer. This role involves troubleshooting hardware/software issues, handling user requests, and maintaining IT infrastructure. Key Responsibilities Provide onsite L1/L2 IT support for all users during primary engineer's absence. Troubleshoot and resolve issues related to desktops, laptops, printers, network connectivity, and mobile devices. Support M365, Outlook, Teams, OneDrive, and user account management. Handle Azure AD-related tasks: password resets, access issues, group assignments. Manage ticketing activities using ServiceNow (incident, service requests). Perform basic network checks (LAN/Wi-Fi, switches, IP configurations). Support audio-video (AV) systems, conference rooms, and meeting setups. Provide VIP support for senior leadership. Handle printer, scanner, and industrial scanner troubleshooting. Assist with system updates, installations, and replacement of faulty hardware. Ensure documentation and daily reporting of issues handled. Required Skills L1/L2 IT support experience (1-3 years preferred) Strong knowledge of Windows OS, M365, and basic networking Hands-on experience with ServiceNow or similar ticketing tools Hardware troubleshooting expertise (laptops, desktops, printers) Good communication and customer service skills Ability to work independently onsite Nice to Have Experience in AV support Knowledge of ITIL process Prior field support or desktop support experience Seniority Level Associate Industry Information Services Employment Type Temporary Job Functions Information Technology Skills Laptops Operating Systems

Syngenta Seeds is one of the world's largest developers and producers of seed for farmers, commercial growers, retailers and small seed companies. Syngenta seeds improve the quality and yields of crops. High-quality seeds ensure better and more productive crops, which is why farmers invest in them. Advanced seeds help mitigate risks such as disease and drought and allow farmers to grow food using less land, less water and fewer inputs. Syngenta Seeds brings farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions. Syngenta Seeds is headquartered in the United States. Job Description The purpose of the Trialing Specialist Technician is to support the Trialing Manager in executing research level yield trials on time, with high precision and accuracy in a safe, compliant manner in order to generate the highest quality data to allow identification of superior performing products in corn, soybean and wheat during the growing season. This position will have a determined break period between the growing seasons (approximately 3 months). Duties: Function as an integral member of a team responsible for planting, plot maintenance, spraying, note taking (phenotyping) and harvesting research level yield trial plots. Operation and maintenance of agricultural machinery, and or agricultural research equipment to include: precision planters, drones, automated phenotyping equipment and research combines Perform all tasks and behaving in a manner compliant with and in support of all safety and stewardship related company policies and practices, including completing all required company training courses. Support on tasks in order to achieve the Trialing managers desired results, e.g., assisting the team with field layout, planting, phenotyping, harvest. Effectively and regularly communicate with peers and supervisors regarding the status of projects, status of work related activities, quality and timeliness of data collected. Qualifications A.S. degree in an agricultural related discipline preferred and/or equivalent related experience considered. Candidates with relevant operational training or experience outside of agriculture will also be considered. Experience in operating and maintaining agricultural machinery, and or agricultural research equipment is desirable. A valid driver's license with an acceptable driver's history is required. Ability to acquire and maintain a federal medical card to operate commercial motor vehicles is required. Pesticide Applicators License Holder or ability to acquire. Must be able to work with a moderate level of supervision while traveling to off-site locations to prepare, plant and accurately collect and manage data obtained from trials. Plant, spray, maintain and harvest research level corn, soybean and wheat trials to meet data quality standard and operational deadlines. Experience in the operation, adjustment, maintenance of and ability to do minor repairs on various plot equipment, including a planter, tractor, cultivator, sprayer, combine is desirable. Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Full Benefit Package (Medical, Dental & Vision) that starts your first day. 401k plan with company match, Profit Sharing & Retirement Savings Contribution. Paid Vacation, Paid Holidays, Wellness Programs, Corporate Discounts, among other benefits. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. WL2B #LI-NL2 #LI-ONSITE

Job Function: Under direction of the Mill & Face Frames Supervisor, the Technical Machine Specialist I will follow all established procedures and policies while providing technical operations support to the machine operators responsible for Molders, Chop Saw, Fletcher, HPM, etc. Responsibilities: Collaborates with Operators with setups, programming, parameter adjustments, PM's, etc. Drive material yield improvements and scrap reductions Ability to accurately troubleshoot and address root cause of quality defects and machine downtime Conduct daily spot inspections of product quality to ensure processes stay on target Provide appropriate feedback to Operators, Team Leads, Supervisors and Managers Attend vendor training and work with outside technicians to learn proper methods and technique Train and mentor machine Operators on proper operating methods and techniques TEAMWORK: Support efforts by all team members to continuously improve equipment performance Working Conditions: Stand, kneel, bend, twist, and walk 8-12 hours per day. Occasionally required to lift up to 100 lbs. Indoor Manufacturing Environment Varying noise levels. Fast-paced work. Job Qualifications: Technical Specialist Certification or Associates Degree (Technical/Manufacturing) Possess knowledge and ability to program mill & face frame machine centers. Perform each direct responsibility satisfactorily Strong oral, written and interpersonal communications skills Self-direction and initiative Ability to read a tape measure and perform basic arithmetic Bilingual (English and Spanish) a plus

Everlywell is a digital health company pioneering the next generation of biomarker intelligence-combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights-seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens. Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2024 alone, an estimated 1 in 86 U.S. households received an Everlywell test, solidifying our spot as the #1 at-home testing brand in the country. And we're just getting started. Fueled by AI and built for scale, we're breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized. The Technical Specialist I serves as an active member of the clinical lab and provides scientific support to ongoing method/assay development and validation. This includes generation of pre-protocol documentation (development/validation plans), conducting experiments, reviewing results, and providing a report on results and conclusions. The Technical Specialist I helps to develop, evaluate, and implement new tests, methodologies, or products for the laboratory under the intellectual and scientific guidance of Laboratory Director and/or Director of Laboratory Operations and/or R&D Scientist. The skills required include Occupational Specific, Technical Skills, Leadership, and Professional.The Technical Specialist 1 will do the following: Assumes responsibility for improvement of existing methods or implementation of new technology of proven validity. Maintains complete and accurate documentation of data generated and work performed. Helps in organizing new method validation data, preparation of data for publication and peer review, and participates in formal presentations within EWDx. Aids in the investigation, installation, evaluation, and purchase of: laboratory equipment, instrumentation, computer software/hardware, new reagent systems, and other specialty items. Participates in the training of laboratory staff in principles of methods and applications within the laboratory. Responsibilities also include addressing customers' concerns, and developing new tests and services according to the EWDx quality system procedures. Essenial Duties and Responsibilities: Responsible for assigned laboratory instrumentation automation improvements and maintenance with strict adherence to regulatory requirements. Investigates, recommends, and performs training on laboratory instrumentation and assays. Recommends and implements processes for improving or maintaining quality, efficiency, and workflow. Coordinates instrumentation purchases and installations. Works with IT to set up and validate interfaces for laboratory equipment. Programs, troubleshoots, repairs and calibrates laboratory equipment. Compiles all required documentation for instrument set up and validation. Writes and reviews validation documentation, training checklists, Standard Operating Procedures (SOPs) and preventive maintenance documents. Validates new tests/assays/equipment and/or improvements to existing tests, with guidance from the Laboratory Director/R&D Scientist/Manager. Coordinates the schedule of and assures performance of routine and non-routine maintenance, maintains inventory of parts, and coordinates service with outside vendors for assigned laboratory equipment. Trains other laboratory personnel in operation, programming, maintenance and troubleshooting of laboratory equipment and software as well as assays. Trains other laboratory personnel in Good Laboratory Practices (GLP) as well as regulatory and quality guidelines. Maintains complete and accurate documentation of data generated and work performed and keeps records in an organized file. Sets priorities and meets deadlines in a fast paced and changing environment. Maintains expert knowledge of assigned laboratory instrumentation and assays, including laboratory technologist duties and serves as a technical resource. Applies the principles, theory, and techniques of GLP to produce and report appropriate clinical laboratory results. Understands clinical laboratory testing and workflow/operations. Utilizes this knowledge when developing or optimizing tests/methods for the laboratory. Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. Participates in Collection Events. Records quality investigations and corrective actions, where appropriate. Reviews quality control records for shifts and trends and investigates. Performs clinical testing as needed. Assists/leads making quality controls, solutions, calibrators as needed. Performs other duties/projects as assigned by the manager or Laboratory Director.. Uses a systematic approach in solving problems. Analyzes problems and evaluates alternate solutions. Uses data in developing solutions to problems. Uses appropriate math and statistical problem solving tools. Qualifications: Bachelors Degree and/or MLT or MLS with 3-5 years of experience in Clinical Laboratory or an equivalent combination of education and work experience. Experience validating assays in a Clinical Laboratory (with CAP/CLIA or New York State accreditation) ideally in Chemistry or Special Chemistry. Experience and strong knowledge of data analysis and interpretation skills. Strong communication and collaboration skills as it requires significant interaction with lab staff and management. To perform this job successfully, an individual must be able to perform each essential duty competently. The requirements listed below are representative of the knowledge, skill, and/or ability required. Strong attention to detail. Adhere to all applicable confidentiality requirements and Code of conduct set forth by the laboratory. Certifications, Licenses and Registrations: As required by Federal, State, or local law. Maintain yearly competency in areas assigned. May require Background Check and criteria to be met. Language skills: Strong verbal and written skills, communication skills, and interpersonal skills. High ability to communicate in English, written and verbally, with all levels of the organization. Ability to create and present presentations to groups, large or small. Math Skills: Apply the principles, theory, and techniques of Good Laboratory Practices to produce and report appropriate clinical laboratory results. Basic math skills and ability to create and work with statistical data Computer Skills: Moderate to advanced skill level in Microsoft Office Products (e.g., Excel, Word, PowerPoint, etc.) and Adobe Acrobat. Ability to perform, create, and interpret statistical data for validations, correlations, etc. Ability to quickly learn proprietary software programs (e.g., LIS, MediaLab, Jira, etc.). This salary range for this position is $80,000 - $90,000 based on the selected candidate's qualifications, market data/ranges, location (ATX or NYC) and internal equity. This position is also eligible for an annual bonus, health, dental, vision & mental health insurance, 401(k) with company match, Flexible PTO, a monthly $100 wellness stipend and various other perks.

Job DescriptionEverlywell is a digital health company pioneering the next generation of biomarker intelligence-combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights-seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens. Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2024 alone, an estimated 1 in 86 U.S. households received an Everlywell test, solidifying our spot as the #1 at-home testing brand in the country. And we're just getting started. Fueled by AI and built for scale, we're breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized. The Technical Specialist I serves as an active member of the clinical lab and provides scientific support to ongoing method/assay development and validation. This includes generation of pre-protocol documentation (development/validation plans), conducting experiments, reviewing results, and providing a report on results and conclusions. The Technical Specialist I helps to develop, evaluate, and implement new tests, methodologies, or products for the laboratory under the intellectual and scientific guidance of Laboratory Director and/or Director of Laboratory Operations and/or R&D Scientist. The skills required include Occupational Specific, Technical Skills, Leadership, and Professional.The Technical Specialist 1 will do the following: Assumes responsibility for improvement of existing methods or implementation of new technology of proven validity. Maintains complete and accurate documentation of data generated and work performed. Helps in organizing new method validation data, preparation of data for publication and peer review, and participates in formal presentations within EWDx. Aids in the investigation, installation, evaluation, and purchase of: laboratory equipment, instrumentation, computer software/hardware, new reagent systems, and other specialty items. Participates in the training of laboratory staff in principles of methods and applications within the laboratory. Responsibilities also include addressing customers' concerns, and developing new tests and services according to the EWDx quality system procedures. Essenial Duties and Responsibilities: Responsible for assigned laboratory instrumentation automation improvements and maintenance with strict adherence to regulatory requirements. Investigates, recommends, and performs training on laboratory instrumentation and assays. Recommends and implements processes for improving or maintaining quality, efficiency, and workflow. Coordinates instrumentation purchases and installations. Works with IT to set up and validate interfaces for laboratory equipment. Programs, troubleshoots, repairs and calibrates laboratory equipment. Compiles all required documentation for instrument set up and validation. Writes and reviews validation documentation, training checklists, Standard Operating Procedures (SOPs) and preventive maintenance documents. Validates new tests/assays/equipment and/or improvements to existing tests, with guidance from the Laboratory Director/R&D Scientist/Manager. Coordinates the schedule of and assures performance of routine and non-routine maintenance, maintains inventory of parts, and coordinates service with outside vendors for assigned laboratory equipment. Trains other laboratory personnel in operation, programming, maintenance and troubleshooting of laboratory equipment and software as well as assays. Trains other laboratory personnel in Good Laboratory Practices (GLP) as well as regulatory and quality guidelines. Maintains complete and accurate documentation of data generated and work performed and keeps records in an organized file. Sets priorities and meets deadlines in a fast paced and changing environment. Maintains expert knowledge of assigned laboratory instrumentation and assays, including laboratory technologist duties and serves as a technical resource. Applies the principles, theory, and techniques of GLP to produce and report appropriate clinical laboratory results. Understands clinical laboratory testing and workflow/operations. Utilizes this knowledge when developing or optimizing tests/methods for the laboratory. Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. Participates in Collection Events. Records quality investigations and corrective actions, where appropriate. Reviews quality control records for shifts and trends and investigates. Performs clinical testing as needed. Assists/leads making quality controls, solutions, calibrators as needed. Performs other duties/projects as assigned by the manager or Laboratory Director.. Uses a systematic approach in solving problems. Analyzes problems and evaluates alternate solutions. Uses data in developing solutions to problems. Uses appropriate math and statistical problem solving tools. Qualifications: Bachelors Degree and/or MLT or MLS with 3-5 years of experience in Clinical Laboratory or an equivalent combination of education and work experience. Experience validating assays in a Clinical Laboratory (with CAP/CLIA or New York State accreditation) ideally in Chemistry or Special Chemistry. Experience and strong knowledge of data analysis and interpretation skills. Strong communication and collaboration skills as it requires significant interaction with lab staff and management. To perform this job successfully, an individual must be able to perform each essential duty competently. The requirements listed below are representative of the knowledge, skill, and/or ability required. Strong attention to detail. Adhere to all applicable confidentiality requirements and Code of conduct set forth by the laboratory. Certifications, Licenses and Registrations: As required by Federal, State, or local law. Maintain yearly competency in areas assigned. May require Background Check and criteria to be met. Language skills: Strong verbal and written skills, communication skills, and interpersonal skills. High ability to communicate in English, written and verbally, with all levels of the organization. Ability to create and present presentations to groups, large or small. Math Skills: Apply the principles, theory, and techniques of Good Laboratory Practices to produce and report appropriate clinical laboratory results. Basic math skills and ability to create and work with statistical data Computer Skills: Moderate to advanced skill level in Microsoft Office Products (e.g., Excel, Word, PowerPoint, etc.) and Adobe Acrobat. Ability to perform, create, and interpret statistical data for validations, correlations, etc. Ability to quickly learn proprietary software programs (e.g., LIS, MediaLab, Jira, etc.). This salary range for this position is $80,000 - $90,000 based on the selected candidate's qualifications, market data/ranges, location (ATX or NYC) and internal equity. This position is also eligible for an annual bonus, health, dental, vision & mental health insurance, 401(k) with company match, Flexible PTO, a monthly $100 wellness stipend and various other perks.

Material & Field Support Coordinator? Location: Rockford, IL ? Full-Time | On-Site | Growth OpportunityAbout the RoleWe're looking for a detail-oriented, dependable Material & Field Support Coordinator to join our team. In this role, you'll play a key part in keeping projects organized, materials flowing, and communication running smoothly between our office, vendors, and field crews.If you're someone who enjoys keeping things on track, takes pride in accuracy, and likes to see the results of your work out in the field, this is a great opportunity to make an impact and grow your career.What You'll Do Manage incoming emails and assist with phone communication as needed. Oversee incoming and outgoing shipments through the UPS room. Order, pick up, and maintain general office supplies. Track warehouse stock, process weekly orders and releases, and confirm availability, pricing, and delivery timelines with vendors. Order project materials and trim strips, release materials based on job schedules, and coordinate shipping and delivery. Reconcile ordered versus received materials and collaborate with the bookkeeper to match packing slips to invoices. Enter new project information into scheduling and tracking systems. Create and update material lists, field production tracking spreadsheets, and delivery schedules. Generate daily load sheets for the warehouse to ensure timely deliveries. Prepare project material submittals - gathering samples, assembling documentation, tracking approvals, and maintaining organized records. Opportunities to GrowAs you gain experience, you'll have the opportunity to take on more advanced project coordination responsibilities such as: Supporting estimators and project managers in processing drawings for awarded projects. Creating detailed job work scope spreadsheets for field teams. Developing and placing material orders for complex projects. Reviewing and marking up field drawings to help define installation scopes. What We're Looking For Previous experience in construction related field, working for a GC or sub contractor. Highly organized and reliable, with strong attention to detail. Great communicator who enjoys working with both office and field teams. Comfortable learning new systems and managing multiple priorities. Self-starter who takes ownership of their work and follows through. Why You'll Love Working Here Collaborative, supportive team environment. Opportunity to learn, grow, and take on new challenges. Meaningful work that keeps projects running smoothly from start to finish. Full benefits package, including medical, dental, vision, profit-sharing with match and paid time off. Salary $60k+, depending on experience. Apply TodayIf you take pride in keeping operations organized and want to be part of a team that values reliability and teamwork, we'd love to hear from you. Apply today or contact Rachel with any questions at rachel.thomann@furstpros.com or 815-997-1417.

The Industrial Support Specialist/Engineer is a key contact for internal and external customers, providing technical assistance and managing support cases to resolution for Aqua-Aerobic equipment. This role supports urgent service needs, ensures accurate issue tracking, and actively participates in continuous improvement initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES Results Focus / Execution Responds promptly and professionally to customer technical inquiries. Maintains communication with customers and internal teams until concerns are resolved. Accurately logs all service cases and actions in call logs and internal databases in real time. Participates in after-hours phone support rotation with the service team. Supports emergency and after-hours technical issues in coordination with Field Service. Problem Solving / Decision Making Troubleshoots electrical, mechanical, and programming-related problems using technical documentation. Coordinates with internal cross-functional teams to assist customers in resolving technical concerns. Manages and processes incident reports and warranty claims; completes root cause analysis. Coordinates and evaluates RMAs returned by customers. Planning & Organizing Prioritizes support cases and manages workload to meet response time expectations. Maintains and calibrates test equipment to support service quality. Supports timely updates and closure of escalated concerns and service cases. Continuous Improvement Submits improvement suggestions through the Engineering Change Request (ECR) process. Collaborates with the Service Leadership Team on departmental projects and process enhancements. Participates in team cross-training and shares insights to improve efficiency and service delivery. Communication Maintains clear and professional communication with customers, field technicians, and internal departments. Provides consistent documentation to support service activity tracking and reporting. Collaboration Works closely with Field Service, Engineering, and Project Management to coordinate support and ensure customer satisfaction. Shares responsibilities with team members to capitalize on each person's area of expertise. Job Knowledge Applies technical understanding of Aqua-Aerobic systems and equipment. Uses electrical, mechanical, and programming documentation effectively to resolve customer issues. Continuously builds technical proficiency and supports knowledge sharing across the team. knowledge, skills and abilities Must be computer literate and have familiarity with MS office software. Must have proficient typing skills and the ability to operate a calculator, copy machine. General Knowledge of PLC, electrical, mechanical and hydraulic systems. Must be able to travel local 20% of the time. Out of state and overnights are possible 5% of the time. SUPERVISORY RESPONSIBILITIES None WORK ENVIRONMENT Office-based environment with moderate noise (printers, phones, computers) Shared team responsibilities; cross-training is encouraged to enhance flexibility and expertise Minimum qualifications Minimum of 5 years of experience in technical support or related field service work Demonstrated troubleshooting ability with AC electrical systems and general mechanical systems Familiarity with wastewater treatment systems strongly preferred Proficiency in Microsoft Office and use of databases; ability to log and track service activity Associates degree or equivalent in a technical field preferred Ability to travel occasionally (local 20%, overnight 5%) Biology or process understanding is a plus CUSTOMERS Internal - 15% External - 85% Operators - 65% Reps - 5% Contractor/Project Managers - 20% Engineers - 10%

ABC Supply is North America's largest wholesale distributor of exterior and interior building products. ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. ABC Supply is looking for a Customer Support Specialist to join the Beloit Team. We know you're going to love it here! ABC Supply has an outstanding culture, and the employee experience is fantastic! This position is a fast paced, cross-functional support role. The ideal candidate possesses a strong understanding of accounting principles, meticulous attention to detail and the capability to identify and address customer concerns effectively and efficiently. What You'll Do: Responsible for handling routine customer service inquiries via phone, chat, and email Must have excellent written/verbal communication and problem-solving skills, as well as being comfortable with multi-tasking as needed Research and communicate findings of customer payments, short pays and cash application details to the proper department and/or customer Accepts and processes customer payments Offer guidance on processes and troubleshoot common questions on programs and systems used Essential Qualifications: 1-2 years Help Desk or Customer Service experience Excellent Customer Service skills are required Self-Motivated Time Management Skills Detail orientated & thorough Great Organization and Research Skills Experience with accepting large volumes of incoming calls and emails Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity. Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services. Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions. What you'll do:

Reports To: Store Manager/AMS Manager Supervises: None FLSA Code: Exempt Purpose: Ag Retail and Sprayer Support interacts with application customers and equipment (specifically Commercial Application businesses and farmers) to promote and support John Deere Application equipment with a focus on technology. Ag Retail and Sprayer Support individuals support all stores and share the responsibility of the Ag Retail Call Center. Responsibilities: Performs basic diagnostics and repairs on sprayers, spreaders, and other agriculture application equipment Assists service technicians on repairs to application equipment Assists customers with equipment start-ups as well as complete machine software updates as needed Complete basic Product Improvement Plans (PIPS) such as software updates, nozzle replacements, etc for customers while communicating with service managers on the PIP status Sign up and completes inspections on application equipment Completes work assignments in an efficient, neat, and orderly fashion while maintaining a clean work area Maintains condition of vehicles, inventory, tools, and equipment Follows all safety rules and regulations in performing work assignments Completes all reports and forms required in conjunction with work assignments in a timely fashion Conducts and/or supports customer clinics and technician training Facilitates and supports the sale and installation of Precision Upgrade Kits (PUKs) Supports and increases customer engagement on Operations Center and their total engaged acres Conducts and/or supports the internal sale of John Deere Application equipment and related technology Maintains current knowledge of John Deere equipment and competitive products Job Requirements: Basic knowledge of mechanical, electrical, and hydraulic systems and the ability to use that knowledge in the repair and maintenance of John Deere application equipment Ability to work on their own and within a team Excellent communication and organization skills Ability to use Service Advisor and Microsoft applications Ability to lift at least 75 lbs. repeatedly High School Diploma or equivalent experience required Valid driver's license required with a good driving record Must maintain a good driving record in compliance with company Motor Vehicle Records criteria throughout employment Must have reliable attendance and the ability to work varying shifts, weekends, and holidays Full-Time Benefit Packages: Paid Holidays & Vacation Time Heath, Vision, & Dental Insurance Life Insurance 401K Plan with Company Match Routine Performance & Pay Reviews Flexible Spending Account (FSA) Safety Equipment Allowance Company Provided Uniforms All benefits subject to change. Pay Information: The salary pay range for this position is $55,000 to $90,000. This reflects a reasonable estimate of the targeted base salary for this role. Based on factor such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made. Monday - Friday: 7 am to 5 pm Saturday: 7 am to 12 pm (rotation)

Medcor is looking to hire an OSHA Reportable Client Support Specialist to join our OSHA Support Team This is a remote with onsite training at our corporate office in McHenry IL This is a full time Tuesday Saturday 700am 400pm The compensation for this is 1800 2000hour Heres the top three reasons why this job is different than any other youre looking for Medcor focuses on every advocates personal well being known as our Better Me Wellness program How many corporate jobs around here give you that Medcor believes and supports a fun and inviting atmosphere as part of our BetterMedcor program Advocates complement each other are happy at work and theres even time for play I know crazy concept huh But it works Support and an open door policy As part of the Medcor family we know life happens and it can be crazy at times We support you and work with you through all the challenging times We believe in a worklife balance We want good healthy advocates who can in turn advocate for others and make this place a whole lot better This positions primary responsibility is providing excellent customer service and support to our client partners in monitoring and reporting OSHA Reportable events as contracted The Triage Support team participates in all aspects of daily operations at the corporate office as they relate to monitoring and reporting OSHA reportable events for contracted clients by performing the duties listed below After training has been completed this position could be considered for a remote work setup A typical day in the life of an OSHA Reportable Client Support Specialist Daily use of Medcors EMR Medfiles as well as Medcors Client Data Portal Medcors OSHA Reportable App Phone operating system and Outlook Perform data entry as part of OSHA event processing Ensuring all updating is completed accurately and in a timely manner by using the Medcor OSHA Support Services email outlook Medfiles and through client contact phone calls Interact with clients to ensure proper documentation and processing of OSHA Event processing and Blood Bourne Pathogen exposure events in accordance with their established policy and protocols Handle daily event notification emails in accordance with client specific processes within required timeframes Assist in assuring that any client medical records are properly maintained updated and archived as required by state and federal law Use and access proficiently the client portal for basic client reporting Assist with tracking and reporting of workplace incidents per client needs and service agreements Identify breach in confidentiality reporting requirements Responsible for projects and duties assigned and delegated by the supervisory staff Meet andor exceed assigned and documented Management by Objectives MBOs annually You Must Have a high school diploma or GEDBe proficient in using the following Word Excel Outlook and the InternetBe able to type at least 40 wpm Be able to quickly learn and proficiently use new software Have effective written verbal and interpersonal communication skills Be able to effectively present information and respond to questions from other managers clients customers and the general public Its a Plus If You have at least one year of operational or customer serviceclient relations experience You have clinical experience in the medical field as a clinician You have OSHA reporting experience Benefits We dont just advocate for our clients and our patients; we also advocate for ourselves Our benefits include paid time off health and dental insurance 401K with match education reimbursement and more To learn more about Medcors Culture click here Medcor Philosophy Medcor embraces a set of simple interconnected practices that everyone can tailor to their own life and work To preserve our pioneering entrepreneurial spirit we impart our values through the ongoing BetterMedcor campaign encouraging our advocates to make a conscious choice to practice our values to celebrate and recognize each other via our peer recognition program and to support one another during tough times Medcor is a tobacco free and smoke free workplace EOEMFVetDisability We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law

St. Joseph Medical Center Elgin, IL is looking for a Nurse Practitioner Cardiology Support to join our medical group and support our outpatient and inpatient cardiology services. Details Will be employed by Prime Healthcare Illinois Medical Group, a multi-specialty, hospital-affiliated provider group. Join a team of experienced board-certified cardiologists and cardiac care professionals. Work Schedule: Monday-Friday (Daytime Hours) with limited weekend or on-call expectations Position is outpatient-focused with some limited inpatient care and transitional follow-up No invasive procedures required Ideal candidate is an AGACNP or FNP with at least 1 year of cardiology or internal medicine experience Supports both continuity of care and chronic disease management Benefits Competitive compensation Full health benefits: medical, dental, vision 401(k) retirement plan Malpractice insurance Paid CME with allowance PTO and holiday coverage Prime Healthcare Illinois Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $130,000-$150,000 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. About Prime Healthcare Founded in 2001 by Dr. Prem Reddy, Prime Healthcare is one of the largest physician-led health systems in the U.S., with 51 hospitals and over 360 outpatient locations across 14 states. Eighteen hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) public charity. Recognized as one of Americas Greatest Workplaces for 2024 by Newsweek and awarded the John M. Eisenberg Patient Safety and Quality Award in 2021, Prime Healthcare is committed to saving and transforming hospitals and expanding access to quality care in underserved communities.

We're Hiring: Program Support Specialist (PRN/On-Call) Status: Non-Exempt | Reports To: Shift Supervisor Make every shift count. Be the difference. About the Role: At Rock Valley Community Programs, Inc., our Program Support Specialists (PSS) play a vital role in maintaining safety, accountability, and order within our Residential Reentry Program. Supporting up to 125 residents from the Wisconsin Department of Corrections, Federal Bureau of Prisons, and U.S. Probation, PSS team members ensure a secure environment while assisting clients on their journey of reintegration into the community. If you're dependable, integrity-driven, and thrive in a structured environment, we invite you to apply. Key Responsibilities: Security & Supervision Conduct resident counts, facility walkthroughs, and room searches Monitor surveillance systems and GPS tracking Administer UA/BA testing Enforce facility rules and maintain daily logs Supervise visitor check-ins and client sign-ins/outs Respond to crises and execute emergency protocols Medication Oversight Dispense and record medications accurately (training provided) Communication & Reporting Document incidents clearly and professionally Check and respond to shift logs, emails, and phone communications Collaborate with internal staff and external stakeholders Resident Support Facilitate intake processes and client orientations Transport residents as needed using agency vehicles Oversee recreational time, meals, and client accountability Support daily operations through clerical tasks and supply distribution ✅ What We're Looking For: Strong judgment, problem-solving, and communication skills Ability to remain calm in high-pressure situations Working knowledge of computers, or willingness to learn Prior experience in corrections, human services, or security is a plus Valid driver's license and clean driving record Must complete pre-employment physical, TB test, and drug screening (covered by RVCP) Completion of CPR, First Aid, CBRF Fire Safety, and Choking training within 90 days Physical Requirements: Must be able to sit, stand, and walk for extended periods Occasionally lift/move up to 25 pounds Reasonable accommodations available for qualified individuals Why Join Us? Paid training and certifications Meaningful, purpose-driven work Opportunities for growth and advancement Supportive, mission-focused team EEO Statement: Rock Valley Community Programs, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status.

Job Description As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a playbook, you'll be actively building the future of ShipBob. Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We've created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Hours/Shift: 8:00am-4:30pm Monday-Friday (may change due to travel) Location: 265 Pheasant Run Drive, St. Charles, IL 60174 Role Description: The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality. The backup for this role is the Manager, SFN Quality. What you'll do: Run daily cycle counting and inventory control processes according to written SOP's utilizing partner resources. Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite. Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA. Determine root cause of inventory adjustments and lead efforts to correct. Perform audits or other actions requested by merchants within the site. Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA. Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes. Communicate updates and relay important operational information about merchants directly to OSS Area Manager. Present weekly performance reports during business review with leaders from partner fulfillment center. Comply with all food safety and compliance policies and regulations. This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. Other duties/responsibilities as necessary. What you'll bring to the table: 2+ years of experience with ICQA processes in a 3PL or warehousing environment. Proficiency with Warehouse Management System software. Experience using an RF Scanner preferred. Demonstrated ability to work independently without direct supervision on-site. Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred. Excellent time-management and prioritization skills. Excellent attention to detail. Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members. Comfortable in a fast-paced and highly adaptive environment. Ability to lift 50 lbs. without any health limitations. Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs. Able to bend, stoop, reach above, and push/pull frequently. Perks & Benefits: Medical, Dental, Vision & Basic Life Insurance 401K Match Paid Time Off & Sick Time Off Comprehensive Benefits Package >>> ******************************** See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn't the right fit for everyone, and that's okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today's global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (********************************culture/). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

Role description We always welcome strong applications from talented and motivated individuals interested in joining our dynamic and international team. We have dedicated support staff in several professional disciplines, including administration, finance, information technology, secretarial and reception. Your profile Your profile: Highschool diploma Minimum 3 years of experience in similar position Fluent in French and English Precise, analytical and well organised If you are interested in joining our dynamic international team, please submit your application documents (CV and cover letter) online here marked for the attention of Leslie Brasseur, HR Manager. For any questions regarding this role please email **********************. Only direct applications considered. About us Personal growth. Collective Success. We are a global leader in disputes, working with our clients on complex and critical cases. Our people combine talent, character, and a desire to excel. We are only as good as our people, so we make sure you learn from the very best, in a supportive environment. #acareeratlalive #lifeatlalive

Primary Duties and Responsibilities • Maintain and update plant documentation, including drawings, specifications, work instructions, SOPs, and quality/operations records. • Prepare, organize, and distribute controlled documents to support Operations, Quality, and Engineering activities. • Support reporting needs by compiling data from ERP systems (e.g., Epicor) and generating management reports in Excel and other formats. • Assist with the PPAP (Production Part Approval Process) submission process by compiling, reviewing, and organizing required documentation. • Enter and maintain data for operational and quality metrics (scrap, rework, customer complaints, audit findings, production KPIs, etc.). • Provide clerical support for projects and initiatives, including filing, document formatting, and maintaining project logs. • Assist with internal and external audits by preparing required records, organizing files, and ensuring documentation accuracy. • Support change control activities by ensuring proper documentation is recorded, distributed, and filed. • Maintain calibration records, training logs, and compliance-related documents in accordance with ISO and company standards. • Coordinate with suppliers, customers, and internal teams to collect, distribute, and track documents and certifications. • Assist with customer complaint investigations by gathering information, preparing reports, and supporting corrective action documentation. • Generate and distribute routine reports for management review, including performance indicators and project tracking updates. • Provide general administrative support such as scheduling meetings, preparing agendas, and taking minutes for plant and departmental meetings. • Perform other duties and projects as assigned to support overall plant operations and business goals. Position Requirements • High school diploma or equivalent required; Associate's degree or technical coursework preferred. • 1-3 years of experience in an administrative, clerical, or technical support role; experience in a manufacturing environment preferred. • Familiarity with quality systems (ISO 9001, IATF 16949) and document control processes a plus. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). • Strong organizational skills with the ability to handle multiple priorities. • High level of accuracy, attention to detail, and recordkeeping ability. • Effective written and verbal communication skills. • Ability to work independently as well as collaboratively with cross-functional teams. • Experience with ERP/MRP systems, document control software, or reporting tools (e.g., Minitab, QT9, or equivalent) preferred.

Job DescriptionSummary The Industrial Support Specialist/Engineer is a key contact for internal and external customers, providing technical assistance and managing support cases to resolution for Aqua-Aerobic equipment. This role supports urgent service needs, ensures accurate issue tracking, and actively participates in continuous improvement initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIESResults Focus / Execution Responds promptly and professionally to customer technical inquiries. Maintains communication with customers and internal teams until concerns are resolved. Accurately logs all service cases and actions in call logs and internal databases in real time. Participates in after-hours phone support rotation with the service team. Supports emergency and after-hours technical issues in coordination with Field Service. Problem Solving / Decision Making Troubleshoots electrical, mechanical, and programming-related problems using technical documentation. Coordinates with internal cross-functional teams to assist customers in resolving technical concerns. Manages and processes incident reports and warranty claims; completes root cause analysis. Coordinates and evaluates RMAs returned by customers. Planning & Organizing Prioritizes support cases and manages workload to meet response time expectations. Maintains and calibrates test equipment to support service quality. Supports timely updates and closure of escalated concerns and service cases. Continuous Improvement Submits improvement suggestions through the Engineering Change Request (ECR) process. Collaborates with the Service Leadership Team on departmental projects and process enhancements. Participates in team cross-training and shares insights to improve efficiency and service delivery. Communication Maintains clear and professional communication with customers, field technicians, and internal departments. Provides consistent documentation to support service activity tracking and reporting. Collaboration Works closely with Field Service, Engineering, and Project Management to coordinate support and ensure customer satisfaction. Shares responsibilities with team members to capitalize on each person's area of expertise. Job Knowledge Applies technical understanding of Aqua-Aerobic systems and equipment. Uses electrical, mechanical, and programming documentation effectively to resolve customer issues. Continuously builds technical proficiency and supports knowledge sharing across the team. knowledge, skills and abilities Must be computer literate and have familiarity with MS office software. Must have proficient typing skills and the ability to operate a calculator, copy machine. General Knowledge of PLC, electrical, mechanical and hydraulic systems. Must be able to travel local 20% of the time. Out of state and overnights are possible 5% of the time. SUPERVISORY RESPONSIBILITIES None WORK ENVIRONMENT Office-based environment with moderate noise (printers, phones, computers) Shared team responsibilities; cross-training is encouraged to enhance flexibility and expertise Minimum qualifications Minimum of 5 years of experience in technical support or related field service work Demonstrated troubleshooting ability with AC electrical systems and general mechanical systems Familiarity with wastewater treatment systems strongly preferred Proficiency in Microsoft Office and use of databases; ability to log and track service activity Associates degree or equivalent in a technical field preferred Ability to travel occasionally (local 20%, overnight 5%) Biology or process understanding is a plus CUSTOMERS Internal - 15% External - 85% Operators - 65% Reps - 5% Contractor/Project Managers - 20% Engineers - 10%

As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a playbook, you'll be actively building the future of ShipBob. Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We've created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Hours/Shift: 8:00am-4:30pm Monday-Friday (may change due to travel) Location: 265 Pheasant Run Drive, St. Charles, IL 60174 Role Description: The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality. The backup for this role is the Manager, SFN Quality. What you'll do: Run daily cycle counting and inventory control processes according to written SOP's utilizing partner resources. Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite. Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA. Determine root cause of inventory adjustments and lead efforts to correct. Perform audits or other actions requested by merchants within the site. Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA. Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes. Communicate updates and relay important operational information about merchants directly to OSS Area Manager. Present weekly performance reports during business review with leaders from partner fulfillment center. Comply with all food safety and compliance policies and regulations. This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. Other duties/responsibilities as necessary. What you'll bring to the table: 2+ years of experience with ICQA processes in a 3PL or warehousing environment. Proficiency with Warehouse Management System software. Experience using an RF Scanner preferred. Demonstrated ability to work independently without direct supervision on-site. Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred. Excellent time-management and prioritization skills. Excellent attention to detail. Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members. Comfortable in a fast-paced and highly adaptive environment. Ability to lift 50 lbs. without any health limitations. Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs. Able to bend, stoop, reach above, and push/pull frequently. Perks & Benefits: Medical, Dental, Vision & Basic Life Insurance 401K Match Paid Time Off & Sick Time Off Comprehensive Benefits Package >>> ******************************** See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn't the right fit for everyone, and that's okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today's global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (********************************culture/). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

ABC Supply is North America's largest wholesale distributor of exterior and interior building products. ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. As part of the Mobility team, you will: Improve the daily connectivity needs of our associates, locations and fleet. You will work with all the major cellular carriers to drive innovation in connectivity, usability and reliability. Your work will span continuous improvement in day-to-day operations as well as supporting new projects and initiatives. You will work with cellular handsets, tablets, physical and electronic (dual and multi-carrier) SIM activation and management. Desired skills: Understanding of mobile devices (iOS, Android, other) across the device and user lifecycle Mobile Device Management (MDM) experience (Workspace One, Blackberry UEM, Microsoft Intune, Apple Business Manager, Samsung Knox, etc.) Demonstrated ability to provide in person and remote user support including remote control sessions. Triage new requests while managing tasks of various priority Resolve assigned incidents and change requests using standard tools Diagnose complex mobile device issues (service, device, application, user, etc.) Develop and maintain documentation including Knowledge Base (KB) articles, support documentation, user guides, diagrams, etc. using existing and new technologies Workflow documentation with the goal of improving accuracy Workflow automation Ability to analyze large data sets using standard and novel tools Demonstrated ability to work with users of varied knowledge and experience levels Utilize existing and new technologies and methodologies providing innovative solutions to business challenges Ability to coach and train others leading to their self sufficiency General: Strong oral and written communication Strong teamwork and collaboration Critical thinking and problem-solving Time management and prioritization Confident humility helping users at all ability levels to utilize mobile devices productively Ability to build consensus Willingness to be wrong Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long-term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.