Support associate jobs in Roselle, NJ

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Responsibilities A Support Associate (Stock) works within the store team to help achieve store sales and stock/inventory goals. The Support Associate partners with the management and sales team to ensure a seamless flow between front and back of house. This role should be well versed in standard operating procedures and provide customers with utmost customer service. Business Leader ● Demonstrate excellent knowledge of the product to support the brand goals ● Understand company tools, incentives & strategies to support meeting store sales goals ● Maintain all-areas back of house including stock organization, shipping/receiving, and supply orders per policy and procedure. ●Efficiently execute register functions and inventory transactions. People Leader ● Ensure effective communication between all team members ● Supports ways to keep the team motivated and engaged ● Contribute new & innovative ideas to support meeting business goals ● Participate in all training and development meetings. Operations Leader: ● Ensure all functions of the store are maintained to support a superior shopping-experiences ● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork ●Support in areas of risk management, physical security, store cash control and inventory control. ● Participate in physical store inventories. ● Identify product concerns and communicate inventory needs to support the business goals ● Comply with all point of sale register policy and procedures Customer Focus: ● Support building meaningful relationships with clients through strong-interpersonal skills both in store and over the phone. ●Collaborate with all team members to support a superior shopping experience ● Ensure client needs are quickly and effectively met for overall customer satisfaction ● Uphold merchandise standards and maintain visual directive. ● Be present on and off the floor as a Theory Brand Ambassador The Essentials ● 1+ years' prior work experience in a client-centric, sales, support, or back of house environment. ● Dynamic interpersonal and communication skills, both verbal and written ● Independent work ethic, time management skills ● Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $18-$20/hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

Information Technology Specialist Job Overview: You will immerse yourself in becoming a true expert in elevating the organization's communication network. Your journey will involve installing, configuring, securing, and maintaining communications systems, empowering you to contribute significantly to the organization's technological advancement. Requirements: Attend a 30-week paid training program to gain skills and certifications in network security, programming, coding, computer languages, computer systems, communication network operations, and network administrations. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans. 30 days paid vacation. 90 days paid paternity and maternity vacation. Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Housing, clothing, and relocation allowance. Tuition assistance. Student loan repayment. Flexible retirement and pension plans. Pay and Promotion: Entry pay and promotions vary based on education level and qualifications. Hiring bonus opportunities available. Specialty bonuses available depending on qualifications and position. Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Cyber Defense Analyst, and Network and Systems Administrator. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Interview d24ad0b8-823f-4e68-a892-2986ccdf7392

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: On-site System Support Specialist (Mid-Level) Duration: 24 months Work Location: US-NY-New York Openings: Multiple Openings *** Local candidates preferred*** Position Description/Responsibilities: Join a world leader in IT metrics and productivity! Computer Aid, Inc. (CAI) is a full service Information Technology outsourcing firm with more than 30 years of experience and a world leader in IT measurement and IT productivity. Computer Aid, Inc. is looking for five Mid-Level On-site System Support Specialist with 3-5 years of experience! These positions comes to us from our NY State contract for Hourly Based Information Technology Services and is located in New York, NY. New York City is the largest city in the United States and has something for everyone. There are innumerable things to experience in the Big Apple including basketball games and concerts at Madison Square Garden, plays on Broadway, Cirque du Soleil at Radio City Music Hall, and many other world famous tourist attractions. Consider applying today as time is limited on these and other positions like it for the state of NY. Qualifications Position Requirements/Technical Skills: OCFS has had the greatest success in implementing and supporting the CONNECTIONS application deployments when it has provided the end users on-site face-to-face support during deployment. Providing on-site support staff resources accelerates a caseworker's ability to successfully master how to utilize the new application properly and results in fewer case documentation errors and aids in user acceptance. The staff hired will provide one-to-one or small group on- site support to users in how to best utilize the updated and modernized application features and to how incorporate them into their business processes. The hired staff will understand and be able to translate the screen changes of the transformed CONNECTIONS for the end-users. These staff will also serve as the front line to identify software issues that could possibly occur when the application is first migrated and will also be able to quickly provide helpful information to users for features that require additional training or technical assistance. Ongoing support of the system will be provided by a cadre of well-trained, experienced support staff will significantly help ease the transition for users as OCFS deploys new application Daily Tasks will include but are not limited to the following: Go on-site to local districts and voluntary agencies located within the New York City Region to assist caseworkers/supervisors in properly using the CONNECTIONS application. Trouble shoot either via phone or while on-site application issues needing resolution. Provide training support and technical assistance follow-up to CONNECTIONS users in using new CONNECTIONS functionality both prior to rollout and following the rollout. Troubleshoot issues encountered on-site and provide information and data to help resolve identified problems Assist in providing face-to-face support for an array of ad hoc OCFS initiatives that require a specialized response. The ONE MANDATORY REQUIREMENT: You must be a Mid-Level On-site System Support Specialist with documented employment experience of 3-5 years (36-60 months). You must have experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms, beyond that of a Programmer. You must be able to work without assistance. Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 3 of numbers 1 through 5. 36 months of experience providing actual on-site implementation assistance for a large scale automation effort. 36 months of experience in change management; planning and implementing change. 15 months of experience in implementing SACWIS systems in New York State or another state. 36 months of experience providing training and/or technical assistance in either a classroom or in a work environment. Bachelor's Degree. Additional Information ***local candidates preferred***

Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As part of the Client Services Team, the Enterprise Support Specialist will assist enterprise customers with post-implementation product issues, provide personal and proactive guidance, manage support tickets, and collaborate with various teams to ensure seamless customer support experiences. The role consists of a mix of reactive and proactive activities. Reactive tasks include troubleshooting issues raised by clients by providing break-fix support and onboarding tasks. Proactive activities involve understanding client priorities and delivering resolution using a mix of hands on and coordination activities. We seek a highly motivated, client focused individual to join the Global Relay Enterprise Support team. The ideal candidate will excel at building relationships and driving client satisfaction through prompt, knowledgeable and consistent support. You will ensure clients get the highest level of business value and are satisfied with the products, technical support and guidance they receive from Global Relay with a focus on promoting retention, loyalty, and account growth. The overall objective of the Enterprise Support Specialist is to provide the highest level of personalized technical support to ensure clients are successful. This is achieved by building trust, focusing on value, being flexible and willing to go the extra mile to ensure client satisfaction. Your responsibilities: Act as the primary contact for troubleshooting and issue resolution for enterprise clients. Develop an in-depth understanding of your client's environment. Manage high profile client relationships independently while providing guidance to internal business stakeholders. Take client issues from inception to resolution with white-glove care. Provide rapid break-fix support to aid our clients in the moments that matter. Manage dedicated support cases outside usual queues, ensuring minimal wait times and immediate attention. Proactively follow up on open issues to ensure timely resolution and client satisfaction. Expand your product knowledge across Global Relay products. Share your expertise with your team to drive fast resolution and effective onboarding. Provide mentorship to junior team members and participate in the QA process. Maintain documentation of client environments, interactions, and troubleshooting processes to facilitate knowledge sharing and enhance response effectiveness. Collaborate closely with Customer Success Managers, Account Managers, Provisioning Services, Sales, and leadership teams to maximize client satisfaction and retention. Participate in the peer review process to ensure resolution quality and accuracy. About you: Successful candidates will exhibit strong client-centered behaviors, technical proficiency, and a proactive approach to problem-solving. You will be a collaborative self-starter who excels at working with diverse teams using your critical thinking skills to find innovative solutions to complex challenges. Post-secondary education (minimum of an undergraduate degree is preferred). 5 years SaaS support experience in a client facing role. 3 years technical, enterprise support experience. Exceptional communication and collaboration skills, enabling you to effectively build relationships with technical and non-technical stakeholders. Ability to collaboratively set priorities and coordinate work with peers. Adaptability to work with multiple teams on projects with varying degrees of flexibility/rigidity. Your skills: Strong troubleshooting and problem-solving skills with the ability to resolve technical issues effectively. Establish connectivity to, and appropriate archiving from mixed, multi clustered email server environment. Strong written and verbal communication skills, to manage both client and peer internal organization interactions, including escalations, critical situations, difficult conversations, etc. Setup archiving for services requiring Global Relay software deployed in client environments. Configure SAML authentication and Single-Sign-On integration as well as Directory Sync Services for enterprise clients. Manage multi-tenant environments with a variety of technical and non-technical contacts. Advanced knowledge of two or more of the areas listed: Networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO). Microsoft Exchange, Office365, and/or Google G Suite experience. MS Windows Server / workstations and command line interface. Firewall experience, particularly with ingress/egress filtering is an asset. Basic PowerShell, Perl, VBScript or SQL knowledge, and the ability to create and run scripts. MCSE, MCITP, CCNA, PMP and other industry certifications are an asset. Experience with Salesforce Service Cloud or other Support Ticketing systems. Familiarity with the use of Jira and Confluence or other similar systems. Working conditions: Enterprise Support is a 24x7 team using a follow-the-sun model. Specialists must be willing and able to work occasionally outside of business hours, including weekends, and participate in an on-call rotation as required. This is predominantly an in-office role, with flexibility as required. Compensation: Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$90,000-$150,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit ********************

The Systems Specialist is a key member of our Enterprise Technology & Security operations team, responsible for the oversight and continuous improvement of our managed service provider (MSP) IT Service Desk. Reporting to the Systems Manager, this role ensures the effective management of an offshore support team, adherence to service level agreements (SLAs), and the delivery of exceptional customer service. The ideal candidate combines technical proficiency, strong analytical skills, and proven leadership abilities to drive operational excellence in a dynamic, customer-focused environment. Required Education/Experience High School Diploma/GED and a minimum 7 years' of relevant full-time IT work experience in an Information Technology, customer, desktop, or support environment or Associate's Degree and a minimum 5 years' of relevant full-time IT work experience in an Information Technology, customer, desktop, or support environment or Bachelor's Degree and a minimum three (3) years' of relevant full-time IT work experience in an Information Technology, customer, desktop, or support environment. Preferred Education/Experience Bachelor's Degree in Computer Science, Management Information System, Engineering, or related field and a minimum of three (3) years' relevant full-time work experience in an Information Technology, customer, desktop, or support environment. Relevant Work Experience Possess technical and supervisory or managerial experience with a proven ability to motivate people, Preferred Background in managed service provider (MSP) environments, Preferred Experience managing or supporting IT service desks, preferably with offshore or remote teams, Preferred Experience in managing projects, representing the organization in building and fostering relationships with customers, support groups, and vendors, and render sound business decisions, Preferred Excellent verbal and written communication abilities, with experience in cross-cultural and remote team collaboration, Preferred Proficiency in IT service desk operations, infrastructure support, and relevant technologies (e.g., ticketing systems, remote management tools), Preferred Skills and Abilities Demonstrated customer service skills Effective leadership skills Possesses a high degree of initiative Well organized, detail oriented and flexible to handle multiple assignments Project Demonstrated project management skills Demonstrated analytical skills Licenses and Certifications Driver's License Required Physical Demands Sit or stand to answer a phone for the duration of the workday Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Possess manual dexterity and the ability to use hands for the duration of the workday Stand to use/operate office equipment for the duration of the workday Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Core Responsibilities Oversee and coordinate the daily activities of the offshore IT Service Desk team, ensuring optimal performance, clear communication, and alignment with organizational goals Foster a strong customer service culture, responding to escalated issues, ensuring timely resolutions, and maintaining high levels of end-user satisfaction Monitor, analyze, and report on service level agreement (SLA) performance metrics. Identify trends, address gaps, and implement corrective actions to meet or exceed contractual obligations Provide advanced technical support and guidance to the service desk team, leveraging deep knowledge of IT infrastructure, troubleshooting methodologies, and industry standards Evaluate and enhance service desk procedures and workflows, standardizing best practices and implementing process improvements to increase efficiency and service quality Collaborate with IT and other departments to implement AI-driven solutions and workflows Integrate AI tools and technologies into various job functions to enhance efficiency and productivity Oversee major projects as designated by the Systems Manager, End User Services May perform other related duties as required

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! The Client Services Support Associate is responsible for administering and supporting Sample Programs, while ensuring programs remain in complete compliance with the Prescription Drug Marketing Act (PDMA), client business rules and internal Standard Operating Procedures (SOPs). The Support Associate will create and maintain relationships with internal and external stakeholders in support of the assigned programs. Works under direct supervision of the Account Manager/Sr. Account Manager and is responsible for day-to-day tasks for assigned client programs. Hybrid role based out of Somerset, NJ office Responsibilities Support productivity and efficiency for the client programs, while ensuring all work is completed accurately and within the confines of the Statement of Work (SOW), client business rules/deadlines, internal Standard Operating Requirements (SOPs) and PDMA Regulations. Assist in the maintenance and updating of all client documentation. Support creation of Client program documentation and system set up needed in order to ensure systems, financial and details are running and stored correctly. Provide internal/external clients with email, fax, and phone support as required by program. Monitor and support all inventory tasks and operations. This includes but is not limited to reconciliations, monitoring inventory levels, and tracking back-order situations. Monitor and review sales representatives sampling activities and sample transaction data via the Sample Accountability System if applicable. Review and monitor daily orders, reports and files required by assigned clients. If a Sample Accountability Program, support the generation, rep interactions, forms and reporting for all reconciliations activities and services. Support the coordination of 3rd party field audits for sales representative, and issue program instructions to external PDMA auditors in adherence with client business rules and/or SOP's if applicable. Support daily tasks required including but not limited to data entry/management of forms, troubleshooting, and resolving system issues, and running/sending client reports. Report compliance-related issues in a timely manner to the client contact and internal Regulatory and Compliance Department, following the FDA schedule and client business rules. Pro-actively communicate all anticipated program changes and opportunities to the Manager and/or Program lead. Support and resolve outstanding Acknowledgement of Content (AOC) or Signature Verification Letters (SVLs) Support internal Quality Events (QE) and provide necessary and timely follow-up Serve as back-up for Sr. Support Associate The above duties are meant to be representative of the position and not all-inclusive. Qualifications Education/Training: High School degree required, Associate's degree desirable, however equivalent certificate training and/or experience will be considered. Related Experience: Approximately one year experience in a customer service environment. Knowledge, Skills & Abilities: Exceptional interpersonal and communication skills (verbal and written) Exceptional customer service skills Ability to use sound judgment, remain flexible, maintain professionalism, and re-establish priorities in a deadline-driven environment. Proficiency in Microsoft Outlook, Excel, Word and Power-Point Ability to trouble-shoot, problem-solve and formulate recommendations for solutions Time management skills with aptitude to multitask across various clients, projects, and internal departments with changing priorities. Ability to work in a team environment and independently with all levels of the organization PHYSICAL DEMANDS: Location of job activities 100% inside Extensive manual dexterity (keyboarding, mouse, phone) Regular use of phone for communication Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Sit for prolonged periods of time Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper Health is an equal opportunity employer.

This role is based in our 605 3rd Ave, New York, NY 10158, USA office. Serve as the front-line contact for NetLine's publisher partners. You'll provide operational and technical support, ensure successful campaign fulfillment, troubleshoot data and integration issues, and contribute to an exceptional partner experience. Responsibilities * Act as the primary support resource for NetLine's network of publishers and media partners * Onboard new publishers and assist with content feed setup, audience tagging, and campaign activation * Troubleshoot delivery, tagging, or data flow issues in coordination with internal technical teams * Monitor campaign performance and provide recommendations to optimize lead volume and quality * Work with internal tools to ensure leads, engagement metrics, and revenue tracking are accurate and timely * Collaborate with the Partner Development and Client Services teams to meet client fulfillment goals * Maintain knowledge of platform features, integration methods, and compliance best practices * Help manage documentation and training resources for external partners

* Provide exceptional support to clients by addressing inquiries and resolving issues efficiently. * Assist in the daily operations of banking services, ensuring accuracy and compliance with industry regulations. * Monitor and maintain client accounts, ensuring all records are up-to-date and secure. * Collaborate with internal teams to improve processes and enhance customer satisfaction. * Support the implementation of new financial products and services. * Identify opportunities to upsell or cross-sell banking solutions to meet client needs. * Deliver training and guidance to junior team members as needed. * Ensure adherence to all company policies and regulatory requirements. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. The Successful Applicant A successful Service & Support Specialist should have: * Five (5) years of experience in banking or financial services, with a focus on customer service and support. * Strong knowledge of banking operations and regulatory compliance. * Excellent communication and problem-solving skills. * Attention to detail and ability to manage multiple tasks effectively. * Proficiency in financial software and tools. What's on Offer * Compensation can go up to $120,000. * Comprehensive benefits package to support your well-being. * Opportunities for professional growth within the financial services industry. * Inclusive and supportive company culture. * Convenient location in the Bronx with access to public transportation. If you're ready to make a meaningful impact in the banking and financial services sector, we encourage you to apply today! Contact Gabriela Ferreira Quote job ref JN-102025-6857662

The world's leading organizations and global players choose Proskauer to represent them when they need it the most. With 800+ lawyers in key financial centers around the world, we are known for our pragmatic and business-savvy approach. Proskauer is the place to turn when a matter is complex, innovative and game-changing. We work seamlessly across practices, industries and jurisdictions with asset managers, private equity and venture capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends and other industry-redefining companies. The Legal Support Services Specialist (“Specialist”) must be organized, proactive, and exercise sound judgment while quickly learning Department policies and procedures. Bachelor's degree and 3-5 years of legal experience Discretion with confidential information and client matters Flexibility to support varied assignments and overtime as needed Calm, professional presence in a fast‑paced environment Strong interpersonal, written, and verbal communication skills Ability to manage multiple priorities independently with exceptional attention to detail. Proactive problem‑solving with quick, practical results Advanced Microsoft Office (Outlook, Word, Excel, PowerPoint) and aptitude for new applications Familiarity with timekeeping systems and document management platforms Positive, service‑oriented attitude This position will require physical presence in Proskauer's offices on a regular basis (at least 4x per week, or more, if it becomes the policy of the Firm or as business needs require). The anticipated compensation range for this position is $80,000 - $95,000. The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. Proskauer is committed to providing a work environment that includes equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status Oversee daily team operations, including training schedules and team meetings Administer ADP and deliver Firm timekeeping best‑practice support for secretarial and Legal Support Assistant new hires Join staff meetings with Legal Support Management Update monthly department lists and files Liaise with HR, IT, Help Desk, and other Business Services teams to resolve issues Monitor Secretarial Services calls and escalate issues as needed Manage the Legal Support Assistant process from inception to completion, including: Recruiting, onboarding, and training Help monitor daily LSA workflow and provide technical assistance Track secretarial/LSA workstations and analyze floor plans; coordinate moves, phone orders, file allocation, and coverage communications. Communicate daily coverage to attorneys; generate and circulate the daily staffing schedule Approve and monitor timesheets; review and track time‑off requests Act as the primary point of contact for the Secretarial team on attendance, time off, policies, procedures, and technical questions Update and maintain Secretarial documents for management review, coordinate processing of invoices, and management expense reports Prepare presentation and training materials; maintain the Secretarial Services document database Perform other duties as assigned

Job Title: Information Technology Service Desk Specialist Salary/Payrate: $60-63K with benefits Work Environment: 100% Onsite will require travel to NY or CT on rotational basis Term: 1 Year Contract that renews each year with possible opportunity of conversion Sponsor/Transfer Visas: Client is unable to sponsor. US Citizen and Green Card Holders Only. Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-FL1 The Information Technology Service Desk Specialist is the first point of contact to respond, troubleshoot, and resolve technical issues in a Windows and Mac environment. The Service Desk supports internal staff and external customers efficiently and quickly over the phone, in person, and through remote connectivity software. The ideal candidate will have a strong commitment to high-quality customer service and a solid work ethic. Responsibilities You will be responsible for helping onboard new hires with their devices. Help train new hires on technology, intranet, etc. Install Software and Troubleshoot issues. Set up workstations - monitors, docking stations, etc. Must have Windows and Apple troubleshooting experience. Mobile Device Management (MDM) - Intune preferred. A+ Certification preferred. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems (Windows & Mac), hardware, and software. Responding to requests on the phone, via email, in person, or through remote access Update the team on progress and ensure all tickets are resolved within a timely manner. Provide mobile device support to employees. Maintain AV equipment while performing daily walkthroughs of all conference rooms. Image laptops and desktops in preparation to be deployed. Manage hardware and software inventory. Assist with enterprise-wide Technology projects. Document processes, procedures, and issue resolutions This role requires you to work in-office weekdays and after-hours support when needed. Qualifications: Additional responsibilities as assigned. Bachelor's Degree preferred. 3+ years of experience in a Help Desk / Service Desk role Exceptional knowledge of Microsoft Office Suite / M365 Must have superior customer service skills. Superior organization, project management skills, and attention to detail Demonstrated decision making and problem-solving skills. Detail-oriented, multi-task, and work effectively in a fast-paced, team environment. Strong interpersonal skills and effectively communicate, both written and verbally Must have a positive approach and team spirit. Multi-lingual a plus

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The successful individual will leverage their proficiency in retail to… Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload. Ensure proper organization and accessibility of merchandise. Be knowledgeable of stock including quantity, how many units are on hand, and what is and is not selling. Support floor moves and ensure selling floor is stocked throughout the day. Conduct price changes and markdowns as necessary. Maintain overall cleanliness and organization standards on the selling floor, in the stockroom, and offsite. The accomplished individual will possess... Willing to work in and promote a team oriented environment Strong communication and interpersonal skills Ability to multi-task, results driven and flexible to change An outstanding professional will have... Minimum 1-2 year experience in a retail industry of relevant experience as a stock associate High school degree preferred Physical requirements… Must be available to work store schedule, as needed, including evenings, weekends, holidays Ability to frequently lift and carry boxes weighing up to 60 pounds Ability to load boxes in and out of delivery truck (offsite/warehouse only) Must be able to work effectively under pressure in a high energy and high traffic environment Standing for extended periods of time On a frequent basis, requires the ability to stoop, kneel, and crouch Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at ****************** General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 123616

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960

FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.

Impact Supports the Bank's performance, profitability, and reputation by serving as a trusted internal service partner. Provides timely, accurate, and professional support to employees across the organization, ensuring operational efficiency, and compliance. Responsibilities The Service & Support Specialist is the primary point of contact for employees seeking assistance with bank processes, systems, and operational procedures through the internal support hotline. This role ensures prompt resolution of inquiries, identifies opportunities for process improvement, and strengthens employee knowledge through guidance and training. The Specialist collaborates across departments and participates in testing new systems and functionality to ensure employees have the resources needed for the delivery of excellent service to customers. Essential Functions * Serve as the first point of contact for internal hotline support inquiries across all departments. * Provide expert guidance on operational procedures, account maintenance, system navigation, and basic technology troubleshooting. * Log, track, and resolve support requests. * Collaborate with front-line staff and specialized departments (Operations, IT, Compliance, etc.) to ensure accurate and consistent communication and timely resolution of escalated issues. * Create, update, and share internal support documentation, FAQs, and training resources. * Participate in testing, upgrades, and implementation of new core and third-party systems. * Regularly analyze support trends and recommend system enhancements, workflow improvements, and staff training initiatives. * Stay current with bank products, services, policies, and regulatory requirements to provide accurate support. * Proactively identify knowledge gaps and recommend development opportunities for staff. * Occasional travel to other locations as needed to ensure operational consistency, employee support, and service excellence. Ancillary Functions * Assures adherence to Bank policies and procedures and federal and state regulatory requirements. * Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed. * Perform tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Mandatory Training Curricula Training is required of all Bank staff as related to regulatory mandated compliance topics and courses required for specific job functions. Career enhancement training courses are also available. Please refer to course catalog and management for details. Competencies (refer to Competencies Library) Skills * Excellent verbal and written communication skills (Spanish a plus). * Strong customer service, active listening, and interpersonal skills. * Ability to remain calm and professional under pressure. * Strong organizational and time management skills. * Knowledge of retail bank products, services, and related operating procedures. * Familiarity with current banking regulations and compliance standards. * Proficiency with Microsoft Office, core banking systems, and web-based platforms. * Experience with case management or ticketing systems preferred. Physical Demands The physical and related demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is mostly sedentary in nature but may occasionally involve lifting files and other materials that weigh up to 20 lbs. Employees in this job must be able to work in an office environment during regular business hours where they come into regular and frequent contact with internal and external customers and other members of the public. Therefore, employees in this position are expected to have consistently positive interactions with the public. Education/Training Associate's degree or equivalent in Business, Finance, or a related field preferred. Experience Minimum of two (2) years of experience in retail banking, banking operations, call center, or employee support roles. Salary Range $60,332 - $70,000 Your work powers purpose-and service makes it possible. Behind the scenes, our back-office professionals are the driving force of our mission. Through service in operations, lending, compliance, marketing, or IT, your expertise fuels innovation and ensures we deliver on our promise of community-first banking. Join a team where your role isn't just essential-it's transformative, making a direct impact on the people and communities we proudly serve. Ponce Bank participates in the E-Verify program.

Job Details Entry New York, NY Full Time High School $25.50 - $25.50 HourlyDescription Department Support Services Reports To Director of Support Services Education Requirement High School Diploma/ Equivalent FLSA Non- Exempt Salary $25.50 hourly Schedule 35/ hours a week, including one weekend day ( i.e. Sunday-Thursday or Tuesday- Saturday) Potential Hours: 10pm-6am, 11pm-7am, 7am-3pm, 3pm-11am ORGANIZATION OVERVIEW The Ali Forney Center (AFC) is dedicated to protecting LGBTQ+ youth from the harms of homelessness and empowering them with the tools needed to live independently. Founded in 2002, AFC provides comprehensive services, including housing, healthcare, and educational support to over 2,000 youth annually. AFC's mission is to create an affirming and supportive environment where LGBTQ+ youth can thrive. POSITION OVERVIEW The Support Services Specialist is responsible for creating and maintaining a secure and affirming environment for clients to meet their service needs and goals. The Support Services Specialist will work overnight to manage reception, mail as well as provide support for the day-to-day operations of the Ali's Place, and the Overnight Support Services team. The Support Services Specialist will also coordinate with the Operations Team to order and stock supplies and clothing for clients as needed The ideal candidate will be compassionate and provide exceptional client support while utilizing a trauma-informed lens by assisting in care and resource navigation in a fast-paced environment. KEY RESPONSIBILITIES Greet, assist, and direct clients and visitors promptly and appropriately. Manage front door and virtual door assistant. Track and record client traffic through the appropriate systems. Conduct assessments and provide appropriate referrals for clients as needed. Respond to complaints and de-escalate clients and visitors as needed. Monitor and supervise clients in open areas, including reception, community room, and bathrooms. Supervise youth in the community room, welcome desk, and/or waiting area. Assist Ali's Place Team in the management of the community room and office space. Answer telephones, greet clients, welcome visitors, and provide information about Ali's Place programs to new and prospective clients, including policies, rules & expectations. Manage the client mail system by sorting, organizing, and retrieving mail. Provide a listening ear to youth and engage in client support and de-escalation practices as needed. Perform data entry and keep data organized according to contractual obligations. Work with the Operations Team to make sure client supplies are well stocked. Track inventory and submit supply needs to the appropriate system. Assist with creating and facilitating client events and creating community Document daily services, and maintain data in a timely manner. Complete and distribute incident reports, as needed. Create new client visitor profiles in the lobby track system, as needed. Communicate with the client care teams IT and Facilities, and program supervisors Complete and distribute incident reports, as needed. Maintain client confidentiality and quality care. Attend mandatory staff meetings, training, and regular supervision. Other duties as assigned. Qualifications QUALIFICATION Competencies Communication: Excellent verbal and written communication skills to effectively interact with youth, colleagues, and supervisors. Empathy: Ability to understand and share the feelings of others, providing compassionate support to youth. Problem-Solving: Strong ability to identify problems and develop effective solutions independently. Teamwork: Ability to work collaboratively with the treatment team, IT and Facilities, and program supervisors. Adaptability: Flexibility to adapt to changing priorities and handle emergencies calmly and efficiently. Organizational Skills: Strong organizational skills to maintain accurate documentation and manage multiple tasks effectively. Cultural Competency: Awareness and understanding of the cultural and social issues affecting LGBTQ+ and homeless youth. Conflict Resolution: Ability to mediate and resolve conflicts among youth and between youth and staff. Qualifications Demonstrated compassion and empathy in client-centered work. Knowledge of psychosocial needs of LGBTQ/homeless youth population is essential. Strong cultural awareness and competency in diverse environments. Accuracy/attention to detail and ability to multitask and prioritize in a fast paced environment a must. Excellent organizational skills with keen attention to detail. Proven ability to multitask and manage competing priorities in high-pressure settings. Capable of working independently while also collaborating effectively within a team. Resourceful and solution-oriented approach to problem-solving. Strong verbal and written communication skills. Physical Requirement Some heavy lifting, reaching, and bending Technical Skills Computer literacy, including knowledge of basic software applications (Google suite). Familiarity with the internet and email communications. Enters data and produces reports using agency systems with accuracy and attention to detail. FULL-TIME BENEFITS & PTO Paid sick, vacation, personal, 12 holidays Medical Dental Vision 4O1k (matching) EAP program Bilingual (Spanish) speaking candidates are encouraged to apply. Transgender and gender non-conforming people are encouraged to apply. The Ali Forney Center is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.

The Service Desk Specialist is the first point of contact to respond, troubleshoot, and resolve technical issues in a Windows and Mac environment. The Service Desk supports internal staff and external customers efficiently and quickly over the phone, in person, and through remote connectivity software. The ideal candidate will have a strong commitment to high-quality customer service and a solid work ethic. Responsibilities Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems (Windows & Mac), hardware, and software Responding to requests on the phone, via email, in person, or through remote access Update the team on progress and ensure all tickets are resolved within a timely manner Provide mobile device support to employees Maintain AV equipment while performing daily walkthroughs of all conference rooms Image laptops and desktops in preparation to be deployed Manage hardware and software inventory Assist with enterprise-wide Technology projects Document processes, procedures, and issue resolutions This role requires you to work in-office weekdays and after-hours support when needed. Qualifications Additional Responsibilities Additional responsibilities as assigned Education and Experience Bachelor's Degree 2+ years of experience in a Help Desk / Service Desk role Required Skills Exceptional knowledge of Microsoft Office Suite / M365 Must have superior customer service skills Superior organization, project management skills, and attention to detail Demonstrated decision making and problem-solving skills Detail-oriented, multi-task, and work effectively in a fast-paced, team environment Strong interpersonal skills and effectively communicate, both written and verbally Must have a positive approach and team spirit Ability to travel to MLS marquee events Desired Skills Knowledge of the sport of soccer is a plus Multi-lingual a plus Total Rewards Starting Base Compensation: $20.00 - $25.00/hour. MLS/SUM base salaries are contingent upon several factors including individual qualifications, market financials, and operational business needs. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We can recommend jobs specifically for you! Click here to get started.

ELIGIBLE FOR UP TO A $10K SIGNING BONUS. Talk to your recruiter for details. As an Information Technology Specialist, you'll maintain, process, and troubleshoot military computer systems and operations. You'll work with highly sensitive information and require technical skills and an aptitude for programming and computer languages. Requirements U.S. Citizen Age: 17-34 years High School Diploma or GED Must meet tattoo guidelines No major law violations No significant medical concerns Eligible for a Secret Security Clearance Training & Certifications 218 Nationally Recognized Certifications Available 10 weeks of Basic Training 20 weeks of Advanced Individual Training 95 ASVAB Score: Skilled Technical (ST) Skills You'll Learn Computer Systems & Networks Network Administration Security & Information d24ad0b8-823f-4e68-a892-2986ccdf7392

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960

FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.