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  • Lock Desk Specialist

    A&D Mortgage 4.3company rating

    Support associate job in Troy, MI

    A&D Mortgage - Financial Holding Company successfully providing residential and commercial loans for more than 20 years. Our employees are our most valuable resource, and their knowledge and expertise play an important role in achieving our client's goals. We are 500+ employees, and this is just a beginning! Overall Responsibilities: The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ensures the accurate, timely, and compliant locking of interest rates to mitigate risk and maximize profitability for the company, serving as a critical liaison between the Capital Markets team, Sales team, Loan Officers and Operations staff. Key Responsibilities: Rate Lock Management: Process, review and execute rate lock requests, relocks, extensions and modifications accurately and efficiently in the loan origination system Ensure all rate locks adhere to company policies, investor guidelines and regulatory requirements. Pricing and Communication: Verify and confirm loan pricing, ensuring accurate loan-level price adjustments and other fees are applied. Act as the primary point of contact for Loan Officers, Processors and Underwriters for all rate lock and pricing inquiries, providing excellent client service. Data Integrity and Reporting: Work closely with the rate sheet pricing team to ensure that loans are priced correctly in the loan origination system and physical rate sheets. Maintain and update lock desk procedures and guidelines. Ensure all activities are in compliance with regulatory requirements and internal risk management policies. Run quality control of the lock pipeline to ensure no data inconsistencies, potential errors, and if found work, with the appropriate parties to resolve them promptly. Ensure compliance with all agency and investor guidelines, policies, and procedures related to loan sales and securitization. Experience: 1-3 years of experience in the mortgage industry, specifically within a Lock Desk, Secondary Marketing, or Capital Markets function is preferred. Communication: Exceptional written and verbal communication skills, including phone calls, with the ability to clearly and concisely explain complex pricing and policy issues. Knowledge: Strong understanding and appreciation of mathematical concepts. Analytical Skills: Excellent attention to detail, strong organizational skills, and the ability to work accurately and efficiently under pressure in a high-volume, deadline-driven environment. WE OFFER PTO/Sick Days Comprehensive medical, dental, vision benefits Paid volunteer hours Life Insurance, Short-term Disability, and Long term Disability Health Savings Account 401k Paid training and career development Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact. Work-Life Balance Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation. Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $42k-54k yearly est. 5d ago
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  • Data Support Specialist

    Teksystems 4.4company rating

    Support associate job in Southfield, MI

    *Data & Client Support Specialist* * Location:* Southfield, MI (Onsite) Town Center Suites *Type:* Temp-to-Perm Opportunity *Why This Role Stands Out* * *Career Growth:* Temp-to-perm with conversion based on performance and attendance (approx. 3.5 months). * *Hybrid Flexibility After Conversion:* 3 days onsite, 2 days WFH. * *Competitive Pay:* $22.50/hr during temp period; conversion salary $47K-$48K. * *Tech Provided:* Laptop and monitors included. *Work Schedule* * *Full-Time Onsite:* Monday-Friday during temp period. * *Fast-Paced Environment:* Ideal for those who thrive on multitasking and problem-solving. *Top Skills We're Looking For* * Quick learner with ability to apply new processes efficiently. * Strong *data analysis* and *quality check* skills. * Advanced proficiency in *Microsoft Excel*, *Outlook*, and *SharePoint*. * Excellent *organization* and *attention to detail* for managing multiple priorities. * Customer service experience, including handling phone calls and working from a queue. * Ability to multitask, prioritize, and maintain accuracy under pressure. *Nice-to-Have Skills* * Familiarity with financial concepts and capital gains/loss calculations. * Experience in fast-paced, dynamically changing environments. *Role Overview* Under general supervision, you'll use specialized skills to assist in managing cost basis reporting systems and related processes. Responsibilities include: * Inputting and maintaining data in reporting systems. * Managing valuations for client accounts. * Emailing branches with provided guidelines. * Researching discrepancies and updating accounts. * Collaborating across teams to resolve issues efficiently. *What We Value* * Initiative, independence, and self-direction. * Strong communication skills (written and verbal). * Commitment to customer satisfaction and compliance. *Ready to take the next step in your career? Apply today and join a team that values accuracy, efficiency, and growth!* *Job Type & Location*This is a Contract position based out of Southfield, MI. *Pay and Benefits*The pay range for this position is $22.50 - $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Southfield,MI. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $47k-48k yearly 2d ago
  • Software Support Specialist, Merchant Services

    Tyler Technologies 4.3company rating

    Support associate job in Troy, MI

    The Software Support Specialist, Merchant Services, is responsible for managing and supporting payment-related queries and issues, ensuring smooth transaction processing, and assisting customers with payment inquiries. The role requires a combination of customer service skills, technical knowledge, and attention to detail to effectively resolve issues and provide positive customer experience. This individual will work closely with third party vendors, finance, technical, and customer service teams to ensure all payments are processed accurately and efficiently. Responsibilities * Handle customer inquiries and issues related to payments, including failed transactions, payment disputes, billing errors, and refunds. * Provide solutions for payment-related concerns and ensure timely resolution, escalating more complex cases to higher-level support or relevant departments. * Provide excellent customer service, including clear communication with customers regarding payment issues, processing steps, and expected outcomes. * Assist customers in navigating payment platforms, such as online payment gateways, ensuring they have the information and tools needed to complete transactions successfully. * Maintain accurate records of payment transactions, customer communications, and support cases. * Create and update reports on payment issues and trends, providing feedback to management for process improvements. * Work closely with the finance, IT, and customer service departments to resolve payment issues and improve payment systems. * Coordinate with third-party payment processors or vendors as needed to address technical issues or updates. * Ensure all payment processes comply with internal and external regulations, including security protocols and data protection laws (e.g., PCI-DSS compliance). * Stay informed on industry best practices and company policies to continuously improve service delivery. * Suggest improvements to streamline payment processes and reduce the number of payment-related issues. Qualifications * A bachelor's degree in business, finance, or a related field is required. * Previous experience in customer service, finance, or payment processing is desirable. * Familiarity with payment platforms (such as Payliance, FISERV, and Chase ISO) and tools is beneficial. * Strong problem-solving skills and attention to detail. * Excellent written and verbal communication skills. * Ability to work under pressure and manage multiple tasks simultaneously. * Basic understanding of financial transactions and payment systems
    $56k-68k yearly est. Auto-Apply 60d+ ago
  • Support Associate

    Tory Burch 4.9company rating

    Support associate job in Troy, MI

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is - . Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Server & Support Associate

    Beztak Senior Living

    Support associate job in Ann Arbor, MI

    Beztak Senior Living wants you to join our family of talented individuals. We are seeking to hire bright, dynamic leaders who have a passion for service and a commitment to excellence! At Beztak, we love what we do, and it shows. Our team of caring professionals work together to make our senior residents feel at home in our communities. Beztak is looking to hire a Server join our team. The server is responsible for providing an exceptional, five-star dining experience for our residents. You will need to have excellent customer service skills, attention to detail, and be able to multi-task efficiently. Our servers build meaningful relationships with our residents, becoming a part of their lives and making a difference. The primary responsibility of this position will be in a server role. However, if there are open shifts in Housekeeping, Concierge or Life Enrichment departments, it will be this individual's responsibility to step into and support those departments. ESSENTIAL FUNCTIONS: Ensuring guest satisfaction when taking food orders Delivering of beverages, as well as bussing and resetting tables Providing quick, efficient, pleasant delivery of food, while at the same time maintaining high quality standards of service Ensure all necessary health, food, and safety codes and regulations are performed at all times Ability to handle special requests and menu related questions with accuracy and promptness Operating a company vehicle or personal vehicle (as required) to perform job duties. Candidates must be willing and able to drive for work-related purposes as needed. Working in a high-pressure environment, interacting with difficult customers/vendors, handling urgent matters, resolving conflicts, having effective interpersonal skills PERSONAL QUALITIES: Excellent verbal, written, and listening skills Passion, dedication and commitment for providing seniors an engaging, enlivening and captivating living environment Flexible, innovative, and demonstrates the ability to multi-task QUALIFICATIONS AND EDUCATION: One-year experience in a high volume, full-service restaurant BEZTAK PERKS & BENEFITS: Beztak has an exciting, growth-focused culture, and we strongly believe in promotion from within. While certain positions require past work experience in a specific role, you don't have to have any experience in property management to join the Beztak team. Beztak culture is one that is built upon the three E's: Excellent, Ethical and Effective, and we pride ourselves on benefits programs and perks that take care of our team. Some of our most popular benefits include: 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation Generous Paid Time Off in addition to paid company holidays and a “Float” Holiday to celebrate a day or holiday that you hold special. Life Insurance, provided at no cost to the employee. Five medical plan options - several including a Health Savings Account with an employer contribution Employee Assistance Program - free, and confidential services for a variety of needs: counseling, pet care, financial services, vacation planning, and more! Employee Referral Program Tuition Reimbursement Program PHYSICAL DEMANDS This position is regularly required to talk and hear. This position is very active and requires standing, climbing stairs, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 20 pounds. WORK ENVIRONMENT This position operates in a dining room setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. REASONABLE ACCOMODATION STATEMENT Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
    $30k-56k yearly est. 60d+ ago
  • (Full-Time) DEI Support Specialist

    Huron-Clinton Metroparks 3.2company rating

    Support associate job in Brighton, MI

    BARGAINING UNIT / LEVEL: Non-Supervisory Bargaining Unit - Level 04/06 SALARY RANGE: $54,954 - $74,942 annually DOQ (2026 rate) Reporting to the Chief of Diversity, Equity & Inclusion (DEI), this position serves as the public face of the DEI department, building and maintaining relationships with communities throughout the Metroparks' service area. This role is responsible for supporting the department's day-to-day operations and strategic initiatives, including: Public Representation: Acting as the primary point of contact (within the DEI department) for community organizations, fostering positive and collaborative partnerships. Program & Project Coordination: Facilitating DEI-related projects (and other projects as assigned), ensuring their successful implementation across the organization. Communications & Administration: Assisting with the coordination of presentations and training, managing communications with key committees, and providing support to the DEI Team. SUPERVISION RECEIVED: Works under the general supervision of the Chief of DEI. Position works independently and exercises judgment and discretion in completion of duties. ESSENTIAL DUTIES: The list below is intended to describe the general nature of duties only. Employees shall perform other duties as assigned. Must have reliable transportation, maintain a valid Michigan driver's license and an acceptable driving record Assist in the ideation, design, coordination, and/or facilitation of DEI workshops, presentations, learning opportunities and other strategic initiatives that promote DEI Serve as a coordinator and liaison to develop mutually beneficial relationships and partnerships with community organizations in Southeast Michigan Assist with the development, implementation, monitoring, and evaluating programs and processes that promote and sustain DEI within the Metroparks Coordinate data collection, entry, analysis, and reporting processes related to DEI work and practices. Use data to monitor and report progress in DEI focus areas. Respects and protects the privacy and confidentiality of all employee- related data and information Work collaboratively and with other departments on projects initiated by Metroparks Leadership Investigate and recommend alternative programming options to promote DEI. Assist in improving community-wide engagement Work with DEI advisory team and other action committees on strategies that promote DEI across the organization Composes and edits a variety of correspondence, reports, and other material requiring judgment as to content, accuracy and completeness Proofs and edits DEI communication content for both internal and external use. Acts as custodian of department documents and records. Establishes and maintains filing systems. Maintains catalog, specifications and commodity record files. Assist at various meetings by taking notes and revising into minutes. Assist in setting up events Maintains department inventories and orders office supplies, materials, supplies, and equipment in accordance with HCMA purchasing policies Coordinate materials to be sent to and attend DEI events and professionally represent the Metroparks Request, receive, proof and coordinate program and event information from multiple departments and locations Tracks project and campaign schedules to ensure deadlines are met and projects stay on task Assist with special projects Serve on employee committees Perform other duties as assigned MINIMUM QUALIFICATIONS - Level 04: Associate degree in related field, bachelor's preferred. Applicants with 4 or more years of related service will be given credit to meet the minimum educational requirements and will be considered for the position. Ability to establish and maintain positive working relationships with the public, outside agencies, other departments and employees Ability to communicate clearly and concisely, both verbally and in writing Ability to demonstrate/articulate understanding of DEI principles Ability to demonstrate attention to detail Ability to demonstrate problem solving skills Ability to work independently with minimal direction Ability to show sound judgment to identify and report problems to supervisors and contribute to resolving them Knowledge and/or skill in a variety of computer software applications including spreadsheets and word processing software Knowledge of administrative, accounting and clerical procedures, filing and record management systems May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays Ability to perform essential duties MINIMUM QUALIFICATIONS - Level 06: Meets all the minimum qualifications of the DEI Support Specialist - Level 04 Must have direct DEI knowledge and experience Five years of related experience for level 06 TOOLS & EQUIPMENT USED: Computer equipment, Microsoft Office and financial, accounting, payroll, timekeeping, database, scheduling, publishing, spreadsheet, survey monkey, RecTrac, marketing email software, Microsoft teams and word processing software; telephone system; cell phone; calculator, copy & fax machines; phone, radios, camera and video equipment, automobiles. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to move, sit, talk and hear. The employee is frequently required to handle, feel and operate objects tools and controls. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK EVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees generally perform work within an office environment. The noise level is usually quiet. Occasionally, the employee will be required to work in outdoor environments and will be subject to various weather conditions, (e.g. heat, rain snow) and natural elements including insects. **This position has an anticipated start date in early 2026**
    $55k-74.9k yearly Auto-Apply 60d+ ago
  • Peer Support Specialist - Veteran's Services Non-Certified

    Easterseals MORC

    Support associate job in Southfield, MI

    Why should you join Easterseals MORC? Easterseals MORC recognizes that our employees are our greatest assets. We have been recognized and received several awards honoring our commitment to excellence relative to our human resources practices, including: Metro Detroit's 101 Best & Brightest Companies to Work For West Michigan's 101 Best & Brightest Companies to Work For Want More? As a full-time employee at Easterseals MORC you're eligible for the following benefits: We value diversity and believe in motivating employees to do their very best Our work environment encourages innovation and supports state-of-the-art evidence-based practice models to better support our mission We offer ongoing training and professional development opportunities, including providing up to $6500 for CME and ongoing training requirements. Continued professional development Company-paid laptop to do your job with ease Competitive salaries Bonus opportunities Medical/Dental/Vision coverage with company contribution Generous Vacation Time Mileage reimbursement 401K with company match Healthcare reimbursement Dependent reimbursement Wellness program and incentives Performance bonus opportunities Dress for your day Cutting edge technology Public Service Loan Forgiveness Easterseals MORC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 1. Promotes and participates in activities that enhance individual recovery such as community inclusion activities, advocacy and anti stigma, education opportunities, etc. 2. Direct services may include outreach and engagement, linkage to community supports, transportation, in-home services, group facilitation and advocacy. 3. Attends team meetings and receives assignments from supervisor, team leader or designee. Assists team and staff in identifying program environments that are conducive to recovery; lending their unique insight into mental illness or dual diagnosis and what makes recovery possible. 4. Promotes individual decision-making and participates in the person-centered planning process. Assists individuals in determining goals and objectives that will help reach recovery. Assists individuals in creating relapse prevention strategies (WRAP). 5. Assist consumers in obtaining services that suit their individual recovery needs. Must meet the following requirmnets: 1. received services through Community Mental Health Organization 2. in recovery and/or willing to share your recovery story to assist with skill building, recovery/life goal setting, problem solving, utilizing WRAP and other self-help recovery tools, and serving as a model for personal recovery). 3. Posses a highschool diploma or GED.
    $36k-66k yearly est. 60d+ ago
  • IT M&A Due Diligence Senior Associate

    RSM 4.4company rating

    Support associate job in Detroit, MI

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM is seeking an IT M&A Due Diligence Senior Associate to join the Transaction Advisory Services (TAS) practice. This is an exciting opportunity to join an established, nationally award winning practice that is experiencing exceptional growth. Responsibilities: * Participate in fast-paced technology due diligence engagements for private equity (PE) and strategic clients * Evaluate technology strategy, organization, business applications, infrastructure and controls as they relate to the operations of the business and the client's proposed investment thesis. In addition, identify compliance, operations, revenue and growth risks. * Develop, as part of a team, technology strategy and planning deliverables for complex carve-out and integration transactions * Produce high quality value driven diligence reports and experience participating with clients in meetings critical to closing the transaction (e.g., representation and warranties) Required Qualifications: * 3+ years working within a team-based, client-facing technology role * 1+ years working with IT application or infrastructure implementation projects * Bachelor's degree required * Strong analytical and problem-solving skills * Demonstrated capability identifying and addressing client needs, including the development of sustained meaningful client relationships. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $81,400 - $153,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
    $81.4k-153.5k yearly Easy Apply 4d ago
  • Coordinator, Donation Support

    Eversight 4.0company rating

    Support associate job in Ann Arbor, MI

    *Day and Night shift positions available Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary The Donation Support Coordinator is responsible for being the first point of contact for eye donor referrals. With moderate supervision, performs the intake of referrals, screening of donor information for transplant or research suitability, communication with next-of-kin, and the coordination of eye tissue recovery and tissue transportation. **Day Shift: 6am-6:30pm, rotating schedule including weekends OR night shift: 6pm-6:30am, rotating schedule including weekends Compensation: $21/hr Hybrid schedule (2-3 shifts in-office per week) Fair Labor Standards Act Status: Non-Exempt Essential Job Functions Screens medical/social/behavioral history to determine donor eligibility. Contacts medical professionals for donor medical or ophthalmic history, and other follow-up as necessary. Coordinates the recovery of donated human eye tissue with other procurement agencies, hospitals, medical examiners/coroners and funeral homes. Dispatches technicians to perform services. Approaches next-of-kin to conduct interviews and obtain authorizations. Provides accurate and detailed information regarding donor history to staff via systems and written and verbal communications. Handles all donor-related information in a confidential, professional manner. Maintains professional relationships with physicians, physician staff, hospital/surgical center staff, peers, other eye banks, and other agencies. Serves as the back-up to field after-hours telephone calls for any departments within the Eversight organization. Provides weekend coverage and works on-call shifts as assigned. Demonstrates a commitment to the Mission and Values of Eversight. Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in related field preferred. Experience: Experience in medical field or customer service highly preferred. Skills: The ability to communicate effectively and empathetically with those in various emotional states. Must be proficient with technology. Effective planning and execution of complex tasks. Ability to interact professionally with peers and healthcare staff. Benefits: Medical, dental and vision insurance Generous paid time off 403(b) retirement plan with company match Tuition reimbursement Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer, phone and fax. Limited noise, room temperature fluctuation and dust are possible. Availability to work any shift, any day of the week as the Donation Support Center operates 24 hours a day, 7 days a week. Use of own vehicle may be required when traveling within the service area. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $21 hourly Auto-Apply 32d ago
  • Next Level Support Specialist

    Gardner-White Furniture 3.7company rating

    Support associate job in Auburn Hills, MI

    We are seeking a highly motivated and experienced Next Level Support Specialist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to lead and motivate a team of customer service representatives. The Next Level Support Specialist will also be responsible for ensuring that all orders are processed and fulfilled accurately and efficiently. The ideal candidate will be an integral part of our team, working closely with other departments to ensure that our customers receive their orders on time and in perfect condition Job Responsibilities: Customer Service & Support Manage 70+ inbound/outbound calls daily with an average handling time of 3.5 minutes. Resolve 80% of issues on the first call and maintain a 90%+ customer satisfaction score. Respond promptly to customer inquiries via phone and email. Handle escalated issues professionally, involving senior staff when necessary. Order Fulfillment & Logistics Process late and next-day delivery orders and fulfillment requests. Manage inventory updates and perform logistical audits. Invoice delivery trucks and ensure accurate shipping documentation. Service Coordination Schedule and coordinate service appointments. Support service tech board closures and billing. Prepare and process billing for completed service tasks. Administrative & Reporting Tasks Maintain accurate records for customers, orders, and inventory. Generate end-of-shift KPI reports for management. Participate in team meetings to review performance and updates. Collaboration & Training Work cross-functionally with other departments to ensure smooth operations. Participate in onboarding, cross-training, and ongoing development programs. Engage in quarterly performance reviews to track progress and set goals. Other duties/projects as assigned Supervisory Responsibilities: This position does not have supervisory responsibilities. Work Environment: This job operates in a professional call center environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Requirements Physical Demands: The employee is occasionally required to sit; climb or balance; and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Qualifications needed to perform this position: High school diploma or equivalent Proficient in Microsoft Office and other computer applications Previous experience in a call center or customer service role preferred Excellent verbal and written communication skills, with the capacity to understand and execute instructions effectively. Strong interpersonal skills, including exceptional listening and problem-solving abilities. Ability to collaborate effectively in a team setting and work autonomously with minimal supervision. Ability to work flexible hours, including evenings and weekends Position Type/Expected Hours of Work: This is a full-time position, working a varying schedule to support the needs of the business.
    $35k-42k yearly est. 10d ago
  • Outreach Peer Support Specialist

    Neighborhood Service Organization Inc. 3.9company rating

    Support associate job in Detroit, MI

    This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit. The ability to effectively engage and encourage the motivation of consumers from the homeless population. Connect consumers to resources, ensure appropriate treatment, evaluate housing situation and general quality of life. Job includes working on various shifts and on-call shifts. Responsibilities: Provide outreach services to homeless consumers. Accurately completes consumer interview/assessment. Identifies consumer needs. Provides crisis stabilization and case management services. Coordinate discharge planning. Maintain complete and accurate consumer files and program plans. Accurately completes all consumer forms in accordance with policies and procedures. Accurately completes staff activity reports, van log entries, and other reports as required. Develops a plan for service provision. Integrates and coordinates service with all staff and other agencies. Provides follow-up to all referrals to internal and external services. Accurately interview and assesses client's overall housing needs. Identifies client's strengths and barriers leading to housing. Maintains a list of possible housing sites and providers. Staff Activity Logs must be completed every day. Staff Activity Logs must demonstrate at a minimum 60% of time spent in direct consumer services. Information reported on the Staff Activity Logs must be supported by documentation in the consumer case electronic record 100% of the time during standard evaluations of documentation. Documentation should be in compliance with unit determined standards 100% of the time Complies with and adheres to department and NSO policies and procedures. Adheres to established quality and performance improvement standards. Works effectively with others to accomplish goals/resolve problems. Organizes work well and uses time effectively. Maintains consistent work attendance. Does not disrupt operations by being habitually tardy or absent; works as scheduled. Professionally represents NSO and promotes NSO mission and vision statements. Promotes a harmonious work environment. Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results. Ensures consumer satisfaction through process of monitoring, improving, and delivering excellence in program services. Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO. Complies with contractual and regulatory requirements, as needed. Fosters commitment, team spirit, pride and trust. Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities. Able to anticipate and bring about change when needed. Performs other duties as assigned. Candidate Requirements: High School graduate or equivalent, Bachelor's Degree in the human service field preferred. Two (2) years of experience in working with homeless individuals and a broad range of substance abuse and mental health problems. Required Certification/License: Certification as a Peer Support Specialist or Certification from CMH as a Peer Mentor (Peer Specialist) within six months of date of hire. Additional Skills: Basic computer skills (email, internet use, knowledge of Microsoft Word). Ability to effectively communicate and engage people in the community/consumers. Requirements: Valid Michigan driver's license and proof of auto insurance or State ID. Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
    $33k-39k yearly est. Auto-Apply 39d ago
  • Coding Support Specialist (1 of 4)

    Optech 4.6company rating

    Support associate job in Detroit, MI

    Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, pleas e visit our website at ***************** Job Title: Coding Support Specialist GENERAL SUMMARY: * The Coding Support Specialist will assist our various professional coding teams and be responsible for the duties outlined below. PRINCIPLE DUTIES AND RESPONSIBILITIES: * Assists in the daily activities of Revenue Cycle Departments * Facilitate various initiatives * May provide clerical assistance as necessary such as filing and research * May document productivity for tracking purposes * May compile statistics and create reports * Performs data entry into Our Client's various computer programs for charge capture * Performs encounter reconciliation * Reviews charge forms for quality and completeness using rule based departmental guidelines * Assigns correct diagnostic and procedure codes for routine/repetitive services * May identify billable services by reviewing medical record documentation * Supports and assists in the follow up and identification of billing issues for outstanding claims * Works practice management system work queue(s) to review/correct claims that are suspended by the billing system * Assists in identifying accurate registration information for patient accounts * Adds, updates or modifies insurance information with redirection of charges when appropriate * Assists in identifying accurate insurance for patient accounts * Add updates or modifies insurance information with redirection of charges when appropriate * Claim review in an effort to resolve patient insurance carrier inquiries and/ or disputes * Ability to comprehend medical terms * Ability to visually proofread typed work for errors * Travel may be required depending on business needs * Varied schedule required, potentially involving weekend and evening coverage * Performs other related duties as required QUALIFICATIONS: Candidate MUST Have: * Prior registration experience * Prior epic experience * Healthcare clerical experience * Computer experience * Schedule: 8am - 5pm; some weekends EDUCATION/EXPERIENCE REQUIRED: * High School diploma or GED required * Preferably 2 - 3 years of experience working in an office setting * Preferably 6 - 12 months experience previous healthcare or data entry experience Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in Our Client's Customer Service Policy and summarized below: * Communication * Understanding * Sensitivity * Teamwork * Ownership * Motivation * Excellence * Respect * Must practice the customer skills as provided through on-going training and in-services. Must possess the following personal qualities: * Be self-directed * Be flexible and committed to the team concept * Demonstrate teamwork, initiative and willingness to learn * Be open to new learning experiences * Accepts and respects diversity without judgment * Demonstrates customer service values PHYSICAL DEMANDS/WORKING CONDITIONS: * Normal office environment with minimal exposure to noise, dust, or extreme temperatures OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. *************************************************
    $29k-37k yearly est. 6d ago
  • Store Team Member - #922

    Sheetz, Inc. 4.2company rating

    Support associate job in Taylor, MI

    Additional $1.50/hr. for working 10pm-6am Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a 'team member' because that's what you're in for: a team culture where you'll find your people and have each other's backs. Your day-to-day will be busy, but super rewarding, because you're in the business of making customers smile! Working together with the team, you'll engage customers with hospitality in all aspects of their Sheetz experience. With excellent communication skills and the ability to adapt to change, you'll thrive in this position. And that's great newz, because this isn't just a 'job.' It can become a career as you grow your skillset by engaging in many facets of the store through sales, food preparation & customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to offer our employees competitive salaries and PTO, 100% paid maternity and paternity leave, food & drink discounts, up to $5250 a year in tuition reimbursement, employee bonuses and more! So, you in? RESPONSIBILITIES (other duties may be assigned) * Welcome customers to our stores with top-tier customer service * Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner * Manage transactions at check-out, while keeping an eye on appropriate sales of restricted products * Keep thingz clean in the store, kitchen, and dining areas * Keep the goodz stocked throughout the store QUALIFICATIONS * The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds. * Must be 16 years of age or older ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
    $27k-31k yearly est. 6d ago
  • Autonomous Vehicle Support Specialist

    Taskus 3.9company rating

    Support associate job in Detroit, MI

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Role: Provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios. As a fleet response team member, you can expect to assist autonomous vehicles in real time in numerous geographical locations including Los Angeles CA, San Francisco CA, phoenix AZ, Austin TX, and more in the future. Responsibilities: Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation. Decision Making: Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions. Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards. Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses. Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges. Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization. Safety Compliance: Ensure adherence to all relevant safety regulations and certifications. Key Requirements: Strong focus on safety and attention to detail Excellent problem-solving and decision-making skills Ability to work effectively in a fast-paced, ever-changing environment Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience Adaptability to new technologies and processes Ability to self-correct and learn from previous mistakes Maintain safety compliance certifications Ability to stay focused and seated for multiple hours at a time Ability to multitask in dynamic situations Schedule flexibility to support a 24*7 operation including holidays Valid driver's license with three years of driving experience and a clean driving record Ability to pass background, drug, and employment checks Benefits: Be part of a pioneering team shaping the future of transportation Contribute to enhancing safety and efficiency on the roads Work in a collaborative and supportive environment Competitive holiday pay Vacation time, sick time How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $30k-46k yearly est. Auto-Apply 49d ago
  • Certified Peer Support Specialist

    Central City Health 3.8company rating

    Support associate job in Detroit, MI

    Central City Health is committed to enabling every patient in our community to thrive by building a collaborative multidisciplinary healthcare team. The Peer Support Specialist provides peer support services to clients experiencing mental illness, chronic health condition(s) and/or homelessness. The Peer Support Specialist is an active member of the integrated care team and functions as a role model to peers; exhibiting competency in personal recovery and the use of coping skills; serving as a patient advocate and providing information and support. He/She performs a wide range of tasks to assist patients in regaining independence within the community and mastery over their own recovery process. Through skill building and other supportive interventions, the Peer Support Specialist can assist fellow consumers/patients in effectively utilizing resources, managing symptoms of their illness, and developing daily living skills to gain greater independence. Who We Are: Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972 by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton, received the esteemed Healthcare Hero Award from Crain's Detroit Business, honoring her exceptional contributions to the health and well-being of our community. Our Mission: To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect. Our Core Values: CCH is guided by a set of values in fulfilling our mission. Some of our values include: * An environment that supports health and recovery. * Person-centered principles in the delivery of care. * An environment characterized by cultural sensitivity, integrity, teamwork, and trust. * A commitment to service excellence and continuous quality improvement. * Persons served take both an active part in their treatment and the organization. * An atmosphere of welcoming and accessibility to people seeking our services that assures "no wrong door." You Get: * 14 Paid Holidays Annually. * 18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary). * Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability. * Company-Paid Life Insurance. * Retirement Savings 403(b). * Tuition Reimbursement. * Continuing Education Allowance. Job Summary: Central City Health is committed to enabling every patient in our community to thrive by building a collaborative multidisciplinary healthcare team. The Peer Support Specialist provides peer support services to clients experiencing mental illness, chronic health condition(s), and/or homelessness. The Peer Support Specialist is an active member of the integrated care team and functions as a role model to peers, exhibiting competency in personal recovery and the use of coping skills; serving as a patient advocate and providing information and support. He/She performs a wide range of tasks to assist patients in regaining independence within the community and mastery over their own recovery process. Through skill building and other supportive interventions, the Peer Support Specialist can assist fellow consumers/patients in effectively utilizing resources, managing symptoms of their illness, and developing daily living skills to gain greater independence. Responsibilities: * Ensures job performance represents the organization in a professional manner. * Conducts outreach services, targeting individuals in need of a medical home. * Assists patients in gaining access to and navigating a primary health care medical. * Conducts eligibility determinations and enrollment follow-ups. * Provides recovery education to service recipients for every phase of the recovery. * Assist patients in creating individual wellness plans. * Provides patient support in identifying and creating goals and developing plans. * Links individuals to appropriate resources when needed. * Teaches patients how to identify and combat negative self-talk. * Provides ongoing assistance to patient(s)/family to increase health literacy. Education & Experience: * High School Diploma or GED equivalent required. * Peer Support Specialist Certification required. * Current Michigan Chauffeur's Driver's License required. * Demonstrated ability to adhere to State of Michigan driving laws. * Experience working with patients exhibiting severe and persistent mental illness. * Ability to work with staff and others involved in the delivery of service to patients. * Two (2) years of experience as a certified peer support specialist preferred. * Ability to maintain composure during stressful situations. * Basic Life Support (BLS) certification required. "This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the organization. CCH is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity or expression, disability status, protected veteran, or other legally protected status by state or federal law. At CCH, the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, CCH prefers that employees are fully vaccinated against COVID-19; however, it is not required." If you are interested, please email your resume to **************************
    $38k-44k yearly est. Easy Apply 60d+ ago
  • Part Time Auction Support Specialist (Manheim)

    Cox Enterprises 4.4company rating

    Support associate job in Carleton, MI

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is NOT remote- it is conducted on-site, in office This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies. Part time position: Approximately 6-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities: * Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. * Work with auctioneer virtually to verify system information accurately represents vehicle. * Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. * Operate monitor virtually, work with auctioneer to review Simulcast bids. * Provide arbitration and other vehicle announcements to support auctioneer. * Call and e-mail on late titles. * Utilize salesforce for title absent support. * Other duties as assigned. Minimum Qualifications: * High School Diploma/GED * Generally, less than 2 years of experience * Effective communication skills required. * Must possess good problem-solving and organizational skills. * Ability to remain focused and composed during fast-paced sale-day activities. * Regularly required to stand, walk, reach, talk and hear. * Ability to lift 1-10 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Preferred Qualifications: * Ability to read, write and speak in Spanish. Work Environment * Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $15.1-22.7 hourly Auto-Apply 60d+ ago
  • Service Continuity & Patient Branch Support Specialist

    Medical Service Company 4.2company rating

    Support associate job in Monroe, MI

    At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Service Continuity & Patient Branch Support Specialist plays a key role in managing the renewal of durable medical equipment rentals and delivering excellent patient service in a branch setting. This position is responsible for processing Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification orders, while ensuring accurate documentation, insurance compliance, and timely billing. The role also includes direct support to patients who visit the branch-assisting with equipment selection, order intake, insurance verification, and payment collection. Strong attention to detail, clear communication, and a patient-first mindset are essential to succeed in this role. Responsibilities and Duties: Rental Equipment Management Handle Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification processes tied to rental equipment. Review daily reports to identify patients eligible for RUL or BEM order processing. Verify patient demographics, insurance details, and billing information for accuracy. Perform insurance verification and same/similar checks to meet compliance requirements. Review supporting documentation to confirm qualification and ensure appropriate billing. Process all incoming RUL and BEM orders in a timely manner. Manage sales orders on hold due to re-qualification needs, working with patients and prescribers to gather required documentation. Follow up daily on assigned patients and equipment to support accurate and timely reimbursement. Patient and Branch Support Greet and assist walk-in customers and patients in a professional and friendly manner Answer questions about medical equipment, supplies, insurance coverage, and payment options Educate patients on proper use and care of equipment such as, walkers, nebulizers, and other DME items Input and process sales orders accurately in the system for patients who walk in with prescriptions Collect and verify prescriptions, insurance cards, and identification Ensure compliance with Medicare, Medicaid, and private insurance documentation requirements Coordinate with physicians' offices to obtain missing paperwork or approvals Prepare equipment for in-branch pickup, including basic assembly or setup if applicable Discuss patients' financial responsibility and collect Method of Payment for equipment or supplies being dispensed at the branch Work closely with customer service teams to ensure smooth patient experiences Communicate issues or delays clearly and promptly to patients Other Duties as Assigned Support special projects or temporary needs within the branch Participate in training and stay updated on DME products, insurance guidelines, and compliance standards Perform other tasks and responsibilities as assigned to support departmental and organizational objectives Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: Strong Medicare, Medicaid & Commercial Payer HME experience Experience in HME/DME referral intake and/or billing helpful. Progressively responsible reimbursement experience in HME. Ability to understand reimbursement implications due to industry changes. Strong verbal and written communication skills. TEAM Player with excellent interpersonal and organizational skills Extensive computer use requires strong typing ability. Must type @ least 40 WPM: Brightree experience a plus Strong telephone skills
    $27k-32k yearly est. 58d ago
  • IT Desktop Support Technician

    Teksystems 4.4company rating

    Support associate job in Trenton, MI

    *Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main Duties and Responsibilities: Deskside support, walk-up bar deskside support hands-on, sit on help desk taking intake calls, base line troubleshooting, hardware/software issues: * Targeting 1-3 years of IT Support experience * 100% onsite role * Has OT available * Needs to be open to nights and weekends. (Most are 1st shift M-F but better if open to all shifts and weekends) L1 Example: Manage AD/User accounts and requests using Admin.net Refresh PCs and complete data transfers USMT and MigWiz Perform Daily system checks including plant data centers, VMs and servers Troubleshooting plant network systems and infrastructure Assist with all onsite PC/printer maintenance and hardware issues Processing access requests for FIS, PFS, email, and other systems Deploying software packages/updates to multiple PC configurations Tool disconnects and reconnects through the PFCS system *Please apply if you're interested in hearing more about the opportunity and if you feel you're capable of completing any of these job duties* *We are looking to set up interviews as early as next week* * CompTIA Certifications are desirable for this role * *Medical, Dental, and Vision Benefits Offered from Day One* * If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ [teksystems.com]() (no space in email address) * Workplace Type This is a fully onsite position in Trenton, MI Pay and Benefits The pay range for this position is $16.00 - $19.00 *Job Type & Location*This is a Contract to Hire position based out of Trenton, MI. *Pay and Benefits*The pay range for this position is $16.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Trenton,MI. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $16-19 hourly 2d ago
  • Support Associate

    Tory Burch 4.9company rating

    Support associate job in Troy, MI

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Occasional overnight travel may be required * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is - . Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Autonomous Vehicle Support Specialist

    Taskus 3.9company rating

    Support associate job in Novi, MI

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Role: Provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios. As a fleet response team member, you can expect to assist autonomous vehicles in real time in numerous geographical locations including Los Angeles CA, San Francisco CA, phoenix AZ, Austin TX, and more in the future. Responsibilities: Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation. Decision Making: Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions. Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards. Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses. Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges. Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization. Safety Compliance: Ensure adherence to all relevant safety regulations and certifications. Key Requirements: Strong focus on safety and attention to detail Excellent problem-solving and decision-making skills Ability to work effectively in a fast-paced, ever-changing environment Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience Adaptability to new technologies and processes Ability to self-correct and learn from previous mistakes Maintain safety compliance certifications Ability to stay focused and seated for multiple hours at a time Ability to multitask in dynamic situations Schedule flexibility to support a 24*7 operation including holidays Valid driver's license with three years of driving experience and a clean driving record Ability to pass background, drug, and employment checks Benefits: Be part of a pioneering team shaping the future of transportation Contribute to enhancing safety and efficiency on the roads Work in a collaborative and supportive environment Competitive holiday pay Vacation time, sick time How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $30k-46k yearly est. Auto-Apply 50d ago

Learn more about support associate jobs

How much does a support associate earn in Saint Clair Shores, MI?

The average support associate in Saint Clair Shores, MI earns between $22,000 and $76,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Saint Clair Shores, MI

$41,000

What are the biggest employers of Support Associates in Saint Clair Shores, MI?

The biggest employers of Support Associates in Saint Clair Shores, MI are:
  1. Chico's FAS
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