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Support associate jobs in Saint Paul, MN - 996 jobs

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  • Client Support Associate - Minneapolis

    Ameriprise Financial, Inc. 4.5company rating

    Support associate job in Minneapolis, MN

    Responsible for client interactions including converting service calls to sales opportunities from inbound client calls. Preparing Client Relationship Managers for sales presentations and interactions with clients. First call resolution, setting up a Client Support, Relationship Manager, Associate, Client Relations, Financial Planning, Support, Business Services
    $45k-68k yearly est. 3d ago
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  • Online Support Associate - Seasonal

    2Nd Swing Golf

    Support associate job in Minneapolis, MN

    Come work with us, not for us! 2nd Swing is a one-of-a-kind, forward-thinking, customer-centric golf retail company. Our employees are highly valued and are encouraged to work hard in a positive and supportive culture. At 2nd Swing you will find: Vast Exposure to the Golf Industry A Commitment to Total Well-Being Opportunities to Discover Your Fit and Make an Impact A Collaborative and Flexible Environment Position Summary: The Online Fitting & Support team works hard to offer excellent customer service to all 2nd Swing golfers and plays a very important role in helping to achieve our mission of Best-in-Class Service. The Online Support Associate plays an integral role at 2nd Swing because of their ability to positively impact a very large number of golfers and their experiences. This is an in-office seasonal role. The ideal candidate will have a very good understanding and passion for the game of golf, be successful in creating customer relationships, and have previous call center or retail-store experience. A positive attitude, high energy, and dedication to professionalism are traits that we look for in potential candidates. We are looking for these individuals who are willing and able to handle multiple tasks, possess great communication skills, and have the desire to learn. Responsibilities: Achieve a high level of golfer engagement and satisfaction through all touch points Communicate and manage queue of golfers via phone, email and chat Work with manufacturers to confirm warranty inquiries Track and locate golf equipment Educate promotional trade-ins to golfers Reattribute inventory Engage in continuous training around product and equipment Contribute to team effort by accomplishing related tasks as needed Preferred Qualifications: Familiarity with: NetSuite, Microsoft365, UKG, Counterpoint, Braintree, Affirm, PayPal eCommerce experience Excellent communication and problem solving skills Personable, energetic, and professional with a passion for the game of golf Required Qualifications: 1 year of customer service, sales or call-center experience Basic understanding and willingness to learn about golf equipment Physical Requirements: Ability to work 40 hours per week, including weekends Prolonged periods of sitting, standing and bending. Compensation: $18 - $24 per hour, based on previous experience Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $18-24 hourly 2d ago
  • Client Support Lead

    Bridgewater Bank 4.2company rating

    Support associate job in Minneapolis, MN

    We are seeking a customer focused and dynamic Client Support Lead to join our Client Support team at Bridgewater Bank. In this role, you will assist the Director of Client Support in managing the Client Support team and providing oversight of daily client communication to ensure the delivery of superior customer service primarily through inbound and internal calls and emails, including digital and mobile channels. They will maintain knowledge and expertise of the bank's core systems to ensure timely, accurate resolution along with ensuring Bridgewater Bank's responsive expectations are maintained. RESPONSIBILITIES: Provide support to Client Support team to ensure a high-level of client issue resolution and positive client experience is achieved Maintain awareness of client communications and monitor inbound calls, emails, digital and mobile channel volumes to maintain appropriate support levels. Manage and develop the Client Support Specialists: conduct performance reviews, 5-5-5's, identify training needs, and assist in career development. Collaborate with other departments to maintain awareness of potential client issues and communicate updates. Ensure the team participates in ongoing training to enhance knowledge of bank systems and keep abreast of new or changes in regulations. Follow all security policies and procedures and report discrepancies or suspicious activity to Director immediately. Monitor client's daily support needs, identify and communicate trends to Director. Identify opportunities to promote interest in Bridgewater Bank's products and services. Perform other duties or projects as assigned or needed. Adhere to Bridgewater's policies and procedures and maintain up to date on changes to those policies, system functionality and procedures to provide accurate information to clients. QUALIFICATIONS: Three years similar or related client service banking experience. Superior customer services skills Excellent organizational, written, and interpersonal communication skills Exceptional time-management skills with the ability to multi-task and prioritize efficiently to ensure critical deadlines are met Ability to identify and resolve problems effectively with strong attention to detail Professional, friendly demeanor Preferred skills: Proficient with Microsoft Word, Excel, and Outlook Knowledge of Fiserv software College degree preferred ABOUT BRIDGEWATER BANK: Picture yourself at one of the Twin Cities' best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank. We're on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that's why we've created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way. At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus! Will you join us? COMPENSATION & BENEFITS: The typical annual base pay range for this role is between $63,700 - $72,000. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Parental leave 401(k) with employer match Paid vacation & paid holidays PLEASE NOTE: The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law. STATUS: Exempt
    $63.7k-72k yearly 2d ago
  • Behavioral Support Staff (Intensive Adult Services)

    Brightpath LLC

    Support associate job in Saint Paul, MN

    Behavioral Health Professional | Intensive Adult Services Hours: Full-tim, Part-time, weekends, 8-16 hours shifts Salary: $21-$27/hour + career advancement opportunities Launch Your Career in Advanced Behavioral Health BrightPath offers ambitious professionals a unique opportunity to develop expertise in intensive behavioral services. Our structured development program combines hands-on experience with professional advancement. Career Development Path: Intensive behavioral intervention training Crisis management certification Clinical skill advancement Leadership development Professional mentorship Core Responsibilities: Implement sophisticated behavioral supports Lead crisis prevention strategies Provide 2:1 staffing support Document interventions and outcomes Participate in clinical team meetings Required Qualifications: Experience with challenging behaviors Crisis intervention experience Physical intervention capability Documentation proficiency Valid driver's license Professional Growth Benefits: Structured advancement path Training certification Extensive training opportunities Career growth opportunities Comprehensive Package: Starting $21-$25/hour Full benefits Paid training Essential Note: Role requires working with individuals with significant behavioral support needs. Must demonstrate comfort with crisis intervention and physical supportive techniques. BrightPath is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide a positive and supportive work environment that encourages professional growth and development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Join us and be part of a team that makes a meaningful difference in the lives of individuals with disabilities. Powered by JazzHR
    $21-27 hourly 2d ago
  • Asura Homecare Support Specialist

    Asura 3.7company rating

    Support associate job in Hopkins, MN

    We are in incredible team where each employee can bring their whole self to work. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. SMG Offers: Work/Life Flexibility Professional Development Opportunities.Generous Paid Time Off options Free Mental Health/Wellbeing Program Health, Dental, & Vision Insurance for full time employees HSA + FSA for full time employees Retirement Plan Company Paid Disability & Life Insurance for full time employees About This Role: The Consultation Support Specialist will serve as the initial point of contact for participants seeking Consultation Services. The Consultation Support Specialist will work with the State of Minnesota, Lead Agencies, service provider agencies, and Participants; to ensure accurate assessments are received, guide all parties through the intake process, and connect Participants with their assigned Consultation Advisor. They will continue to work with the team to ensure that all Service Delivery Plans are accurately completed per DHS standards and share them with other appropriate parties as needed. Consultation Support Specialists will serve as a resource for both internal and external stakeholders by managing inbound and outbound questions and inquiries regarding all aspects of consultation services. Requirements One year of in person or phone-based customer service experinece required. Associates degree preferred. Experience providing direct services or experience coordinating own services preferred. Excellent oral and written communication skills. Demonstrate creativity, critical thinking, and problem-solving skills in varying environments. Ability to meet deadlines and leverage resources to deliver person-centered services within deadlines. Ability to handle numerous tasks simultaneously while maintaining strong attention to detail. Maintain a high standard of professional courtesy, flexibility, confidentiality, while working independently as a team member. Intermediate computer skills including internal office and organizational software (MS Office/Excel), and the ability to gain proficiency with Accra specific systems and navigate various online databases. Must pass a background study with the Minnesota Department of Human Services. Salary Description 19.82-23.50
    $30k-39k yearly est. 2d ago
  • Technical Support Associate

    Collabera 4.5company rating

    Support associate job in Golden Valley, MN

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognition --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description A Fortune 500 aerospace and manufacturing giant is looking urgently for Technical Support Associate that deals with customers over the phone and through e-mail. Tasks and Responsibilities: · Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices. · Problem Solving - Diagnose and resolve technical hardware and software issues. · Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus. Qualifications · High school diploma · Minimal call center experience · Minimum 2 year technical experience and/or technical degree Additional Information If you want to know more and apply, please connect with: Niraj Singh **************************** ************ ***********************************************
    $60k-77k yearly est. Easy Apply 1d ago
  • Seasonal Operations Support

    Nutrien

    Support associate job in Saint Paul, MN

    Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future , is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity. Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven Seed and Dyna-Gro Seed; as well as financial, custom application and precision ag services. Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions. Learn and grow with us! This is a terrific opportunity for the agriculture, logistics, or retail-business non-student looking for a summer job to advance their knowledge and experience within an ag solutions-based business. This position is seasonal. What You'll Do: Work in compliance with all Safety, Environmental, and Operating Standards. Draw farm supplies from warehouse stock to fill customer orders. Make deliveries or assist with the coordination of shipment with the transportation organization. Assist in the identification of blending opportunities. Complete farm supply shipping documentation. Keep facilities and grounds clean, well maintained, and free of fire hazards. What You'll Bring: Previous equipment operation (e.g., Skid Steer, Forklift) and maintenance experience, an asset. Valid driver's license. Ready to make an impact with us? Apply today! The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, Instagram, and X.
    $27k-37k yearly est. 3d ago
  • IS Systems Support Specialist I

    Globalchannelmanagement

    Support associate job in Minneapolis, MN

    IS Systems Support Specialist I needs 2 years work experience in an information service environment. IS Systems Support Specialist I requires: CompTIA A+ and Network+ Certifications desirable. Server, PC and laptop hardware configuration and support Hardware and software inventory control and life-cycle management Technical problem analysis and resolution Windows OS and software configuration and support Ability to lift 50 pounds CompTIA A+ and Network+ Certifications Configure, deploy and support hardware (PC, laptop, printers, etc.) Image PCs, install optional software products Trouble-shoot/diagnose hardware and software problems Experience with Dell hardware Formal Microsoft (OS, Office, 365) training Required levels/ Years of Experience education At least 2-years experience working with hardware in a multi-site corporate environment IS Systems Support Specialist I duties: Hardware and Software Configure and install standard hardware and software Support standard hardware, operating systems, printers and software. Load operating system and application upgrades Maintain hardware and software inventory records Write and maintain documentation Perform other duties as assigned
    $51k-76k yearly est. 60d+ ago
  • Client Support Associate

    FLK

    Support associate job in Saint Paul, MN

    Responsive recruiter Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $28k-52k yearly est. Auto-Apply 60d+ ago
  • Client Support Associate

    ESL 4.5company rating

    Support associate job in Minneapolis, MN

    Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $16.00 - $18.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $16-18 hourly Auto-Apply 60d+ ago
  • Online Support Associate - Seasonal

    2Nd Swing

    Support associate job in Minneapolis, MN

    Come work with us, not for us! 2nd Swing is a one-of-a-kind, forward-thinking, customer-centric golf retail company. Our employees are highly valued and are encouraged to work hard in a positive and supportive culture. At 2nd Swing you will find: Vast Exposure to the Golf Industry A Commitment to Total Well-Being Opportunities to Discover Your Fit and Make an Impact A Collaborative and Flexible Environment Position Summary: The Online Fitting & Support team works hard to offer excellent customer service to all 2nd Swing golfers and plays a very important role in helping to achieve our mission of Best-in-Class Service. The Online Support Associate plays an integral role at 2nd Swing because of their ability to positively impact a very large number of golfers and their experiences. This is an in-office seasonal role. The ideal candidate will have a very good understanding and passion for the game of golf, be successful in creating customer relationships, and have previous call center or retail-store experience. A positive attitude, high energy, and dedication to professionalism are traits that we look for in potential candidates. We are looking for these individuals who are willing and able to handle multiple tasks, possess great communication skills, and have the desire to learn. Responsibilities: Achieve a high level of golfer engagement and satisfaction through all touch points Communicate and manage queue of golfers via phone, email and chat Work with manufacturers to confirm warranty inquiries Track and locate golf equipment Educate promotional trade-ins to golfers Reattribute inventory Engage in continuous training around product and equipment Contribute to team effort by accomplishing related tasks as needed Preferred Qualifications: Familiarity with: NetSuite, Microsoft365, UKG, Counterpoint, Braintree, Affirm, PayPal eCommerce experience Excellent communication and problem solving skills Personable, energetic, and professional with a passion for the game of golf Required Qualifications: 1 year of customer service, sales or call-center experience Basic understanding and willingness to learn about golf equipment Physical Requirements: Ability to work 40 hours per week, including weekends Prolonged periods of sitting, standing and bending. Compensation: $18 - $24 per hour, based on previous experience
    $18-24 hourly 20d ago
  • Program Support Associate II - Family Supervised Interaction

    St. Croix County 3.8company rating

    Support associate job in New Richmond, WI

    This position performs administrative support and hands on assistance to families and children to support the overall programs and services of the Division. ESSENTIAL FUNCTIONS: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned. Provides hands on assistance to families and children within the division programs to provide supervision and support. Schedules and performs court ordered supervised. Prepares documents from court ordered supervised visits and contacts. Enters documentation of family interaction into state database. Provides transportation for families and children for appointments and other needs. Provides families with nutritional information and simple budgeting education. Answers other inquiries made regarding Children Services programs. Provides testimony to the court when requested. Collects and distributes donations for families within the program. Supports and provides assistance to assigned social workers/case managers. Performs general clerical duties such as typing, filing, photocopying, faxing/emailing correspondence, and UPS mail preparation. Prepares and maintains confidential client records. Updates and maintains department files, records, plans, mailing lists and other related documents. May attend training or work-related conferences as necessary to stay abreast of current knowledge and technology related to department services and programs. Assists with orientation of student interns, staff, and volunteers. Maintains department inventory, orders office supplies. May conduct Kinship Care reviews and Referrals. May gather information for Child Protection Referrals. Other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES General knowledge of community resources. Knowledge of County policies, procedures, practices, and local government departmental operations. Considerable knowledge of modern office practices, standard office procedures, equipment, and office assistance techniques. Ability to enter new referrals into the state database and maintain accurate, legible notes and records. Ability to perform detailed work accurately and independently within strict time limits, while prioritizing a high volume of tasks and adapting to changing priorities. Ability to establish and maintain effective working relationships with clients, staff, and community partners. Ability to analyze information and prepare organizational and functional reports. Ability to work the allocated hours of the position. LANGUAGE SKILLS Ability to communicate effectively in English, both verbally and in writing, with a wide range of individuals, including the public, colleagues, and supervisors. Ability to read County policies and procedures; written instructions, general correspondence; safety manuals, maps, etc. MATHEMATICAL SKILLS Ability to perform mathematical calculations. REASONING ABILITY Ability to understand and carry out verbal and written instructions. Ability to interpret and implement local policies and procedures, written instructions, correspondence, and applicable Federal, State and local regulations. Ability to define problems, analyze facts, exercise sound judgment, and effectively solve problems in a variety of situations. Ability to think quickly, maintain self-control, and adapt to stressful or unexpected situations. Ability to maintain confidentiality and use discretion when handling business-related files, reports, and conversations in accordance with applicable laws and regulations. Strong organizational and time-management skills, with the ability to work accurately, maintain attention to detail, meet deadlines, and prepare concise records and reports. PHYSICAL AND WORK ENVIRONMENT: The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee's supervisor. PHYSICAL REQUIREMENTS This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing using hands to handle, feel, and perform fine motor skills and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms overhead or below the waist. Work requires sufficient vision to read documents, observe surroundings, and work with detailed data, as well as the ability to operate standard office equipment, vehicles, or other job-related tools as needed. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Ability to hear and understand speech at normal levels for tasks such as communicating with the public, colleagues, or over the phone. Frequent travel may involve exposure to inclement weather conditions, unsanitary conditions in homes, communicable illnesses and diseases and unsafe environments. May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions. WORK ENVIRONMENT Work is performed in an office setting as well as clients' and service providers' homes, detention, treatment and residential facilities, schools, courts and work sites. MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE REQUIREMENTS Associate's Degree in Human Services related field. Two years' work experience in a human services setting, preferably with families and children. Must successfully pass criminal and caregiver background checks. Expected Pay Range: $22.96 - $25.98/hour Department: HHS - Children Services FTE: 1.0 St. Croix County is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We take affirmative action to ensure equal opportunity for all applicants without regard to an individual's race, color, age, religion, sex, sexual orientation, national origin, gender identity, disability, marital status, veteran status, or other legally protected characteristics.
    $23-26 hourly Auto-Apply 13d ago
  • Regional Support Associate

    Apex Water + Process

    Support associate job in Saint Michael, MN

    This is a great opportunity for an individual looking to start in an entry-level role and have opportunities for future advancement as we continue to grow ! WHY APEX WATER AND PROCESS? Apex Water and Process is a trusted leader in water and process management, delivering integrated solutions of chemistry, equipment, automation and services to help industries reduce costs, maximize efficiency, stay compliant, and optimize sustainability. We simplify water and process challenges for customers with expert support, seamless solutions, and fast problem-solving, so they can focus on running safe, efficient, and sustainable operations. We're a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and fostering long-term partnerships. At Apex, you'll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer a robust benefits package, and as a new full-time team member, you'll start accruing paid time off from day one! Don't miss out - apply today and start your journey with Team Apex! JOB SUMMARY The Regional Support Associate will be responsible for overseeing customer orders, creating quotes for chemical and service activities, building relationships with staff, and conducting inventory inspections. This role requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment. ESSENTIAL JOB RESPONSIBILITIES: Receive and process customer orders promptly and accurately. Ensure timely delivery of orders and address any customer inquiries or concerns regarding orders Input accurate and up-to-date information into the ERP system, including sales orders, purchase orders, inventory levels and financial transactions. Validate data for completeness, accuracy, and compliance with company policies and procedures before entering it into the system Enter and track data in work management and tracking software (Jira) Develop knowledge of products, services and policies Collaborate with internal teams, including sales, operations, procurement and logistics, to ensure seamless order fulfillment and customer satisfaction. Provide support and assistance to colleagues as needed to meet customer needs and business objectives Conduct regular inventory inspections to ensure accuracy and identify any discrepancies. Coordinate with warehouse and logistics teams to reconcile inventory records and maintain optimal stock levels Adhere to and support all safety policies and guidelines Perform other duties as assigned REQUIRED QUALIFICATIONS: High school diploma or equivalent Strong proficiency in Microsoft Office Suite and experience with ERP systems Excellent communication skills, both verbal and written, with the ability to interact effectively with customers, vendors, and internal teams and exhibit strong customer service skills Exceptional organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively in a fast-paced environment Proven ability to build and maintain positive relationships with colleagues Ability to work independently with minimal supervision and also as part of a team Adhere to all safety policies and guidelines Perform other duties as assigned PREFERRED QUALIFICATIONS: One (1) year of experience in an administrative or customer-service role, preferably in the chemical or manufacturing industry Associate's degree or higher in Business Administration, Supply Chain Management, or a related field Experience with Acumatica ERP system Knowledge of inventory management principles and experience conducting inventory inspections Apex Water and Process Inc. ( **************** ) is a comprehensive provider of water and process solutions, as well as fabrication for industrial and agricultural markets with enterprise-level partnerships and customer service. As a vertically integrated parent company to six outstanding regional brands, Apex is uniquely positioned to meet all our clients' fabrication, chemical, equipment, engineering and service needs efficiently and effectively. We are a fast-growing, dynamic company with a strong, supportive culture that offers many opportunities for career development and advancement. We are always looking for passionate, dedicated individuals to join our team to help us continue to strive for excellence as we provide valuable, innovative and sustainable solutions for our customers! An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $28k-51k yearly est. 27d ago
  • Customer Technology Specialist

    Bi Worldwide 4.6company rating

    Support associate job in Edina, MN

    At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together. We work a hybrid model (3 days in the office and 2 days work from home); this position is located in our Minneapolis Metro headquarters. Our Technology Solutions Group is seeking interest for a Customer Technology Specialist. Are you curious, proactive, and passionate about solving technical challenges? Do you thrive in fast-paced operations, love asking "why," and enjoy streamlining systems for greater efficiency? We're looking for candidates with hands-on experience in both operational and project-based tech environments to help drive efficiencies and support our day-to-day operations. Responsibilities of this position will include: Complete the ongoing operational tasks for projects, including but not limited to: project processing, report generation, data verification and distribution, web testing, web site content updates, data-related activities such as data file loads and data troubleshooting. Ensure the timely receipt and processing of all customer data and downstream application updates. Evaluate existing processes and aid in implementing improvements that drive efficiency and accuracy. Setup and verify website promotions, content and communications. Complete and maintain documentation of system procedures. Provide updates and escalation support for Customer Contact Center regarding program rules and application functionality. Communicate with the Customer Technology Manager/Application Director and technical team on program status, issues, and changes. Monitor and respond to client inquiries and escalations related to projects. Troubleshoot production data or site functionality issues. Use SQL to run ad-hoc reporting requests and research client questions and processing issues. Setup and monitor large, outgoing email blasts. Ideal candidates will possess the following requirements: Understanding of data, data formatting. Comfortable using Excel and working with large data files. Analytical and problem-solving skills. Process oriented, with strong attention to detail. Excellent customer service and problem-solving skills. Strong communication skills. Ability to multi-task and adapt to changing priorities and assignments. Ability to multi-task and adapt to changing priorities and assignments. BA/BS or 2-year technical degree preferred, or equivalent experience. Base Salary Range: $25.00 to $27.00. The final salary and offer will be determined by the applicant's background, experience, and skills. More details about our company benefits can be found at the following link: **************************************************
    $25-27 hourly 12h ago
  • Support Coordinator - Full-Time

    Pinnacle Services Incorporated 4.1company rating

    Support associate job in Golden Valley, MN

    Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Professionals! Our Direct Support Professionals have the ability to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting providing support and encouragement to work towards outcomes and goals to gain life skills. We have a variety of full time and part time shifts available in Golden Valley Duties and Responsibilities Job duties and responsibilities of the position vary to meet the needs of persons served but may include: Meal planning/preparation. Facilitation of community activities by using company vehicles. Assisting with personal and medical cares (helping with dressing, bathing, etc.) Behavior management. Medication administration. Available Shifts We have three shift types available all seven days of the week: Mornings- 6am-2pm Evenings- 2pm-10pm Overnights (Awake or Asleep)- 10pm-6am Salary Description Direct Support Professional $16.00-$18/hour Traditional Benefits for Full-Time Employees Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term Disability Voluntary Life Insurance Flexible Spending Account Paid Time Off 7 Holidays 401K Eligible to contribute 6 months from start date. Locations Available Golden Valley Pinnacle Service Inc. provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals that we support through, residential services, in-home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others. Requirements Required Qualifications Have a passion for helping others and is willing to assist persons served with their varying needs. Must be 18 years or older. Must successfully clear a background check. Current driver's license, current auto insurance, reliable transportation and an acceptable driving record determined by Pinnacle Services policy. Unacceptable driving record will result in reduction of placement options. Preferred Qualifications Previous direct care experience. CPR/AED certified (will train if missing qualification). Requirements: Previous experience working with individuals with developmental disabilities, mental health diagnoses, and/or behavioral health support needs. Previous experience administering medication. CPR certified or willingness to complete certification within first week of employment. Successful DHS background study. PI7701c0e1943e-31181-36390148
    $16-18 hourly 8d ago
  • Logistic Support Associate

    Integrated Resources 4.5company rating

    Support associate job in Minneapolis, MN

    Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow. Job Description Position: Logistics Support Associate Duration: 2 Years Location: Minneapolis MN Direct client: Immediate Interview POSITION DESCRIPTION Provide support to the Global Logistics, Transportation team and Business Units and Geographies. Responsible for researching, analyzing and recommending/implementing solutions related to invoicing issues, freight claims, and running reports. POSITION RESPONSIBILITIES Logistics Support • Provide support to the Global Logistics & Transportation team Business Units, and Geographies • Research issues, offer solutions, and implement as approved/required • Respond to day-to-day transportation service issues and other trouble-shooting related to transportation movements • Work with vendor inbound program to ensure accurate freight terms and spend • Manage freight claims program, upload claims into centralized system, follow-up with carriers and sites, conduct trend analysis and implement damage mitigation plans, conduct claims quarterly business reviews • Monitor address correction accessorial charges, identify trends, resolve issues, track savings • Manage new carrier requests for business, research and identify new potential transportation partners • Request and review quotes for transportation services • Arrange expedited shipments and urgent transportation requests • Provide project support to the Transportation and Import/Export Compliance team • Other duties as assigned SKILLS/COMPETENCIES • Excellent written and verbal communication skills, PC and research skills • Ability to work effectively with other departments • Discreet with confidential or sensitive information • Demonstrates organizational ability and follow through • Capable of multitasking and working with changing priorities and deadlines EDUCATION REQUIRED • High School Diploma or GED DESIRED/PREFERRED EXPERIEINCE • Previous experience in logistics industry and freight • Freight knowledge-understanding freight invoices/industry (from an operations perspective) PHYSICAL JOB REQUIREMENTS • Office environment; stand/sit/walk up to 8 hours per day, lift 20 lbs. Additional Information Thanks & Regards, Nagesh 732-844-8712
    $24k-30k yearly est. 60d+ ago
  • Service Support Specialist

    Warners' Stellian 4.3company rating

    Support associate job in Saint Paul, MN

    Guide customers through the appliance repair process with empathy and efficiency, making it as smooth and stress-free as possible. You'll coordinate timely repairs that restore comfort and confidence. If you're a skilled communicator who enjoys helping others and solving problems, join our team and make a meaningful difference every day. As a Service Support Specialist/ Repair Coordinator, you will: * Be eligible to earn an extra $1.25-$1.75 per hour, based on service level! (Incentive Plan) * Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text. * Coordinate service for our customers with our in-home repair technicians or appropriate external service providers. * Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products * Document every customer interaction, including service requests, troubleshooting steps, and customer communications. * Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems. To succeed as a Repair Coordinator, you'll: * Demonstrate outstanding verbal and written communication skills, active listening, empathy, professionalism, and problem-solving skills * Be a part of a team that is committed to meeting and exceeding customers' expectations. * Be punctual and committed to excellent attendance Requirements: * High school diploma or GED * Previous call center or customer service-related experience is preferred * Ability to work as a member of a cross-functional team * Proficiency with technology, including Microsoft Office * Strong typing skills, a minimum of 40 WPM * Successful completion of pre-employment criminal background check and drug screening Hours and Location: * Full-time, 8:30 am-5:00 pm, Monday through Friday * Training hours are 7:30 am - 4:00 pm for the first two weeks * On-site at our St Paul Corporate Office, near Dale Street and I-94 East Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus! What's in it for you: * Monthly training sessions on appliances and processes * Career growth and employee personal/professional development * Medical, Dental, and Vision Insurance * Company-paid Short-term Disability * 401k and Profit Sharing * PTO and Paid Holidays * Appliance discounts Company Overview: Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 13 great store locations. Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family. Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
    $20-23 hourly 26d ago
  • Intellectual Property Legal Support Specialist

    Greenberg Traurig 4.9company rating

    Support associate job in Minneapolis, MN

    Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Intellectual Property team as a Legal Support Specialist located in our Minneapolis office. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team. This role will be based in our Minneapolis office, on an in-office basis. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. Position Summary The Legal Support Specialist will support three or more attorneys in a secretarial capacity, providing a wide range of administrative, clerical, and document processing services in the Intellectual Property department. Candidate should also be flexible to work overtime as needed. Key Responsibilities Provides general legal/administrative and patent/trademark prosecution support to attorneys, patent agents, IP timekeepers, and clients Maintains legal files (both paper & electronic), organizes and files documents in designated order, as well as prepares, enters, proofreads, and processes legal and administrative correspondence Assists with coordination of incoming and outgoing file transfers Manages phone lines for supported attorneys, fields calls, and conveys messages as necessary Processes time entry, opens new matters, drafts engagement letters and audits responses, maintains calendar, collates information, writes reports, and prepares agendas Communicates with clients and maintains client preferences and contacts Researches, generates, and updates case status reports and IP schedules for clients, attorneys, and other IP timekeepers, and sends reminders to timekeepers as necessary Processes incoming mail (original/electronic mail; postal and courier), reports communications from the U.S. Patent and Trademark Office to attorneys and clients, and ensures prompt responses to inquiries Processes intake of new clients, assists with archiving emails, and searches and print reports Works with assigned billing specialist to prepare invoices, create cover letters, mail invoices, and manages demand bills Schedules travel, process expense reports, check requests, and business development activity Maintains and updates foreign and U.S. patent and trademark prosecution files and case materials both in physical files and in electronic records management systems Prepares and transmits standardized correspondence relating to patent and trademark prosecution to clients and attorneys including reporting letters, invoices, search reports, and status reports Reviews the docket daily to track all deadlines associated with patent and trademark prosecution and assist with the daily clearance of deadlines Maintains database of standardized form letters and assist with client invoices Assists in quality assurance review of patent and trademark filings and correspondence by noting any errors observed during the normal course of records maintenance duties Assists in checking and updating the status of patent and trademark cases with the U.S. Patent and Trademark Office, and foreign patent and trademark offices when appropriate Assists in business development tasks, including reading client press releases, news articles, regulatory documents, and being proactive in building business intelligence Performs overflow typing, filing, or photocopying as time permits and as requested by other attorneys Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Qualifications Skills & Competencies Provide outstanding client service, meet high quality standards for services, and meet or exceed client expectations; proactive in seeking innovative ways in which to help the team Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills High attention to detail, outstanding organizational skills, and the ability to manage time effectively Excellent interpersonal and communication skills (oral and written), and professional demeanor and presentation, including active listening and ability to convey information clearly Ability to work under pressure to meet strict deadlines and effectively prioritize multiple tasks Recognize confidential, sensitive, and proprietary information and maintain confidentiality Execution-oriented, self-starter, and self-navigator who can prioritize tasks and balance the demands of multiple projects and stakeholders Education and Prior Experience Bachelor's Degree or equivalent experience is preferred Minimum five years' experience as a legal secretary, working in a business law practice with exposure to Patents and Trademarks Established understanding of Patent and Trademark laws as they relate to individuals, partnerships, and corporations Knowledge of U.S. and foreign patent and trademark prosecution procedures Knowledge of steps involved in patent/trademark prosecution from application filing to issuance of patents/trademarks and associated forms for filing (domestic and foreign) Technology Computer proficiency in Windows-based software and Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook, Adobe Acrobat/Pro, document management and time entry systems, and IP Prosecution specific databases including Anaqua Exceptional computer skills with the ability to learn new software applications quickly The expected pay range for this position is: $33.33 to $35.38 per hour Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
    $33.3-35.4 hourly Auto-Apply 60d+ ago
  • Support Specialist (Reentry Support Services)

    RS Eden 3.7company rating

    Support associate job in Saint Paul, MN

    The Support Specialist is responsible for directly supervising resident actions and movements, thus assuring that all program rules and regulations and contracting sources are followed. The Support Specialist serves as a liaison between resident and case management staff. He/she informally guides and supports residents and acts as the ongoing contact for residents. The person is responsible for maintaining accountability and a positive atmosphere that promotes client motivation and change. He/she also maintains fire, housekeeping, and sanitation regulations. As needed, the person will also be responsible for completing various duties for nonresidential clients. Pay ranges from $20-$22 per hour The schedule for this role is: Full-time - 2nd shift (2pm-10pm) - Monday-Friday RESPONSIBILITIES Monitors house activities while directly supervising resident actions and movements. Assures that program clients follow all program rules and regulations. Handles discipline of program residents in the event of major/minor program violations. Maintains security, safety, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to the facility. This includes conducting rounds of the facility on a regular basis. Conducts intakes for new residents, including obtaining background information, explanation of program rules and expectations, and orientation of the facility. Exercises responsible communication with clients and staff including maintaining daily log, recording client data on bed check sheet, completing incident reports as needed, making appropriate telephone contacts, maintaining client confidentiality, and any other designated record keeping. Performs searches of facility and residents and their belongings as needed or scheduled. Maintains ethical practices in relationships with clients (PREA compliance), staff, outside individuals, and community agencies. Provides clients with guidance and support on an informal basis as needed. Serves as a liaison between clients and case managers, while serving as the ongoing contact to the clients. Collects urinalysis samples (same sex clients) and perform random breath analysis test to assigned residential and nonresidential clients. QUALIFICATIONS/REQUIREMENTS Required: High School Diploma/GED One year free of problematic substance use Preferred: Bachelor's degree in human services or related field Experience with substance use treatment, criminal justice, or related field Clear and professional communication skills, including both oral and written Ability to relate to people from diverse backgrounds with multiple individual and systemic barriers to success Leadership skills and the capability of working alone with very little supervision Ability to act as a positive and supportive presence for program client with a highly professional approach and a commitment to person-centered care Join a team whose innovative work addresses the complex and intersecting challenges of addiction, homelessness, disability, poverty, and criminal justice involvement. RS EDEN promotes recovery and resilience in our clients as they build new beginnings through these person-centered programs, including residential and outpatient substance abuse treatment for men, women, and women with children; reentry halfway houses and community supervision for men and women; and supportive housing and housing stability services programs. Our team provides creative solutions that support individual and community safety as well as holistic wellness and recovery. RS EDEN requires all new hire candidates for this position to successfully undergo and pass a criminal history background check, and driver record screen (DMV check). We offer competitive compensation and benefits package including: Health, Dental, and Vision. Life, Short-Term, and Long-Term disability insurance. Retirement plan with company contribution Generous paid time off 12 annual holidays Tuition Reimbursement Note: This is not intended to be an inclusive list of responsibilities, but a guide to basic areas of job function and responsibility. Other tasks may be assigned from time-to-time by the supervisor and the position may become specialized in focus, all of which would also be considered a part of this . All job descriptions are subject to periodic review and any changes will be addressed with both the employee and supervisor. AA/EEO
    $20-22 hourly 29d ago
  • Client Support Specialist I

    Atomic Data 3.7company rating

    Support associate job in Minneapolis, MN

    Department: Client Support Reports to: Client Support Manager Department Growth Path: Client Support Specialist II The Client Support Specialist I serves as the first point of contact for our clients, providing frontline support to resolve routine technical issues and escalate more complex ones. This role is responsible for expert problem identification, analysis, and appropriate troubleshooting, ensuring accurate ticket logging and timely escalation when necessary. Requests are received via email, ticketing system, or telephone, and the Client Support Specialist I consistently delivers exceptional customer service. They maintain professional communication, ensuring customer satisfaction while working collaboratively with technical staff and end users. An ideal candidate is self-motivated, can work with minimal supervision, and excels at troubleshooting basic IT issues. This position primarily functions in-office. Essential Functions Respond to incoming support requests via phone, email, or tickets. Troubleshoot basic networking components and software issues. Document incidents and resolutions in the ticketing system. Escalate unresolved issues to Level 2 support. Provide basic user training on software and hardware usage. Follow pre-defined procedures and workflows for handling tickets. Document all work done in Autotask (and cross-ticket when applicable). Appropriately escalate issues beyond their scope. Maintain appropriate internal documentation Requirements Qualifications Strong communication and customer service skills. Basic understanding of operating systems (Windows, mac OS, Linux). Familiarity with common applications (Office Suite, email clients). Knowledge of networking components (Switches, firewalls, gateways) Basic problem-solving abilities. 0-1 year of IT support or customer service experience. Associate's degree in computer science or equivalent work experience (preferred) Atomic Data provides equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws, directives, and regulations of federal, state, and local governing bodies or agencies. Our organization will not discriminate against or harass any employee based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, familial status, veteran status, sexual orientation, gender identity, genetic information, status regarding public assistance, membership or activity in a local human rights commission activity, or any other characteristic protected by applicable federal, state, or local laws. Atomic Data will take affirmative steps to ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, promotion, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible. In addition, all employees are expected to perform their essential functions in a manner that supports equal employment opportunities. Any employee or applicant for employment who believes they have been treated in a way that violates this policy should contact Human Resources. Human Resources will take immediate action to investigate and address allegations of discrimination or harassment confidentially and promptly. Salary Description $22.00/hr
    $22 hourly 3d ago

Learn more about support associate jobs

How much does a support associate earn in Saint Paul, MN?

The average support associate in Saint Paul, MN earns between $21,000 and $68,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Saint Paul, MN

$38,000

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