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Support associate jobs in San Antonio, TX - 264 jobs

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  • Technical Specialist

    Spectrum Comm 4.2company rating

    Support associate job in San Antonio, TX

    Spectrum Comm Inc. seeks a full-time, exempt Technician Specialist to provide technical support for IBDSS environments at Lackland AFB, Texas. The role requires a broad knowledge of information technology equipment and network theory spanning routers, switches, desktop environments, configuration, and storage. The Specialist will ensure the operational integrity of supported network architectures while delivering expert guidance to field units on testing, troubleshooting, and installation/maintenance procedures. Key Responsibilities Provide technical advice and guidance on testing, troubleshooting hardware/software malfunctions, and installation/maintenance procedures for IBDSS environments. Communicate with worldwide customers to facilitate repair, replacement, or reconfiguration of faulty equipment or networks. Research and resolve technical inquiries; interface with outside distributors, customers, and support organizations on IBDSS-related issues. Determine appropriate levels of spare parts and provide technical input to spares purchasing processes. Inspect received equipment for damage and accurately identify type and origin. Advise on assurance testing to ensure repaired items are returned to fully functional status. Recommend substitute parts, system upgrades, alternate suppliers, and configuration changes in response to obsolescence, supplier loss, or technology changes affecting availability. Travel, as required, to support mission needs. Requirements Minimum Qualifications & Requirements Minimum eight (8) years of relevant experience. Certifications: None required. U.S. citizenship required. Active TS/SCI security clearance. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Stock Option Plan
    $96k-136k yearly est. Auto-Apply 60d+ ago
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  • Client Support Associate

    EWB

    Support associate job in San Antonio, TX

    Replies within 24 hours Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $15.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $41k-73k yearly est. Auto-Apply 60d+ ago
  • IT Service Desk Specialist - Level II (DHA - BAMC)

    A1FED

    Support associate job in San Antonio, TX

    Citizenship Requirements: US Citizenship or Permanent Resident (Green Card Holder) Federal Background Investigation Required: Tier 3 (T3) IT Security Designation: ADP/IT II Functional Responsibility: Answers questions, analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. Resolves computer software and hardware problems for users and acts as a contact for users having problems using computer software, hardware, and operating systems. Acts as the escalation path to resolve moderate to highly complex technical issues. Specialized in certain aspects of technologies to assist the customer base. Provides support for call overflow during peak time or reduced staff during off peak hours. Level II performs more varied and difficult tasks compared to Level I. Experience Requirements: Four (4) years of progressive experience demonstrating the required proficiency. Education Requirements: Bachelor's degree or equivalency. IA Technical/Management Designation: IAT II and CE Certifications Required (at least one from each): IAT-II CCNA - Security SSCP CySA+ Security+ CE GICSP GSEC Computing Environment (CE) Linux+ MCITP: 2008 Server Administrator Oracle 10G DBA CCNA (Cisco Certified Network Associate) About Us: A1FED is a leading provider of financial consulting, data analytics, cloud, agile software development, cyber security, and disaster recovery solutions. We support these core capabilities with full lifecycle IT services and training-to help our customers meet critical goals for pivotal missions.
    $36k-52k yearly est. 60d+ ago
  • Bill/Tariff Audit Operational Support (Austin, TX)

    Optech Gente

    Support associate job in San Antonio, TX

    Contract Assisting with large scale revenue recovery project, supports regulated telco tariff term payment plans and individual case basis (ICB) agreements. Role and responsibilities: • Reconcile standard and Individual Case Basis (ICB) contract related billing for Retail, Wholesale (Affiliate and Non-Affiliate), Federal, State, and business customers • Audit standard and ICB contract billing, writing orders to correct billing whenever necessary. Monitor corrective orders to ensure appropriate billing taking action to fix errors when necessary. •Research and interpret contract language ensuring interpretation complies with product and regulatory rules and regulations. Ability to translate contract language and billing questions related to early termination/shortfall/cancellation charges into easy to understand language • Recommend price and contract language changes based on customer request ability to support the language • Respond to customer initiated legal and commission complaints partnering with Supervisor, Legal and Regulatory when necessary Requirements: • A high school diploma or equivalent; • Must possess a strong attention to detail, the ability to prioritize tasks and respond in a timely manner • Intermediate level on Microsoft Office: Outlook, Word, Excel, Access, SQL • Expert level knowledge of CRIS/BOSS billing systems required • Service Order Writer experience required • Order Error resolution experience required • Revenue Recovery Auditor experience required
    $25k-44k yearly est. 60d+ ago
  • Relationship Support Specialist

    Third Coast Bank 4.1company rating

    Support associate job in San Antonio, TX

    Job Description The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. Supports Relationship Managers with servicing requests, account questions, and onboarding needs. Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation Assists in gathering required documentation for new loans, renewals, and extensions. Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. Requests documents from internal departments and ensures they are completed and routed appropriately. Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. Prepares new account packages for commercial and consumer clients. Assists with compiling reports related to loan and deposit activity. Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. Develops working knowledge of commercial banking products and services to support client onboarding and service requests. Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. Supports team goals, contributes to a positive work environment, and completes special projects as assigned. Performs all other duties as assigned. Education & Experience Requirements High school diploma or GED required; college coursework or degree preferred. 1-3 years of banking, financial services, or retail banking experience preferred. Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. Basic understanding of bank products and services; interest in learning Commercial Banking. Proficiency with Microsoft Office and ability to learn banking systems quickly. Strong organizational skills, attention to detail, and ability to manage multiple tasks. Solid math skills and ability to perform standard calculations. Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.
    $38k-61k yearly est. 11d ago
  • Support Services Specialist II

    CWT

    Support associate job in San Antonio, TX

    Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking an experienced and talented Support Services Specialist II for our San Antonio, Texas location. As a Support Services Specialist II, your mission will be to “Deliver the Perfect Trip” in order to sustain optimum results for our clients and for CWTSatoTravel. "CWT keeps on creating innovative ways to provide excellent service and maintain its high standards." My Journey, My CWT Abegail Santos, Travel Counselor, Philippines As the U.S. military and government division of Carlson Wagonlit Travel (CWT), CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. We are very proud of our 65+ year history serving U.S. military and government clients, and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family, and encourage you to check out our career opportunities and start your journey with CWTSatoTravel today. Issuing complex domestic/international tickets to include electronic ticketing, paper ticketing, prepaids, exchanges, refunds, car/hotel invoicing, Southwest ticketing/invoicing and Amtrak (prepaids, kiosks, paper) Proficiency with fare calculations, pricing, processing tickets, refunds, exchanges, voids Ability to process full and partial ticketing requests Ensures all pnrs are quality controlled to include account requirements, Matrix reporting fields, valid fare Verifies accuracy of delivery on all paper tickets Supports all accounts Assists other agents via HelpDesk Solves typical travel related problems consistently and is able to assist with Data Integrity queue backs Ability to prioritize work essential in the operation of ticket issuance. Capable of ensuring arrangements are accurate, resulting in correct documentation Operates within detailed procedures under minimal supervision Adheres to CWT standards in delivering customer service including telephone/email etiquette, and follows prescribed customer service escalation procedures Attends staff and training meetings for ongoing updates in the travel industry and office procedures Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance Maintains regular attendance according to company guidelines Performs other duties as assigned Qualifications: Prefer minimum 3 years travel agency experience Industry knowledge and strong background with reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation Proficiency with the SABRE preferred Minimum proficiency using one CRS High Proficiency in fare calculations - domestic and international Proficiency in domestic airline rules, tariffs with a strong emphasis on international fare rules, tariffs and international routing Proficient with Amtrak (ability to book rail and proficient with fare rules) preferred Experience with processing refunds/exchanges/Phase IVs Excellent customer service skills required; strong people person Ability to solve problems Ability to meet and maintain required performance standards This is a telecommute position.
    $30k-56k yearly est. Auto-Apply 60d+ ago
  • Support Services Specialist II

    P&T Business Platforms

    Support associate job in San Antonio, TX

    Support Services Specialist II - 180002HH) Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking an experienced and talented Support Services Specialist II for our San Antonio, Texas location. As a Support Services Specialist II, your mission will be to “Deliver the Perfect Trip” in order to sustain optimum results for our clients and for CWTSatoTravel. "CWT keeps on creating innovative ways to provide excellent service and maintain its high standards. "My Journey, My CWTAbegail Santos, Travel Counselor, PhilippinesAs the U. S. military and government division of Carlson Wagonlit Travel (CWT), CWTSatoTravel is a global leader specializing in seamless travel management services to our U. S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U. S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. We are very proud of our 65+ year history serving U. S. military and government clients, and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family, and encourage you to check out our career opportunities and start your journey with CWTSatoTravel today. Issuing complex domestic/international tickets to include electronic ticketing, paper ticketing, prepaids, exchanges, refunds, car/hotel invoicing, Southwest ticketing/invoicing and Amtrak (prepaids, kiosks, paper) Proficiency with fare calculations, pricing, processing tickets, refunds, exchanges, voids Ability to process full and partial ticketing requests Ensures all pnrs are quality controlled to include account requirements, Matrix reporting fields, valid fare Verifies accuracy of delivery on all paper tickets Supports all accounts Assists other agents via HelpDeskSolves typical travel related problems consistently and is able to assist with Data Integrity queue backs Ability to prioritize work essential in the operation of ticket issuance. Capable of ensuring arrangements are accurate, resulting in correct documentation Operates within detailed procedures under minimal supervision Adheres to CWT standards in delivering customer service including telephone/email etiquette, and follows prescribed customer service escalation procedures Attends staff and training meetings for ongoing updates in the travel industry and office procedures Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance Maintains regular attendance according to company guidelines Performs other duties as assigned Qualifications Qualifications:Prefer minimum 3 years travel agency experience Industry knowledge and strong background with reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation Proficiency with the SABRE preferred Minimum proficiency using one CRSHigh Proficiency in fare calculations - domestic and international Proficiency in domestic airline rules, tariffs with a strong emphasis on international fare rules, tariffs and international routing Proficient with Amtrak (ability to book rail and proficient with fare rules) preferred Experience with processing refunds/exchanges/Phase IVsExcellent customer service skills required; strong people person Ability to solve problems Ability to meet and maintain required performance standards This is a telecommute position. Primary Location: San AntonioEmployment type: StandardJob Family: Travel CounselorScope: CountryTravel: NoShift: Day JobOrganization: Customer_Military & GovernmentExperience Level: 1 to 3 years Job Posting: May 17, 2018 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class
    $30k-56k yearly est. Auto-Apply 1d ago
  • Support Service Specialist

    Agif Nvop

    Support associate job in San Antonio, TX

    About the Company American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization. SUMMARY The Support Services Specialist position's primary responsibility is to monitor and report on the company's inventory. This position devises ways to optimize inventory control, adequate product stock, and anticipate future needs. Also, serving clients enrolled in the Support Services Veterans & Family Program (SSVF). The position is responsible for processing approved support service requests and issuing corporate checks through an accounting software program. Position is responsible for learning grant & expense codes, learning the SSVF eligibility criteria, and any and all limitations of each category of support service available. Position is responsible for compiling support service requests with other applicable documentation and maintaining all files and documents for auditing purposes. Position is responsible for providing checks to case managers for client support (funds for client transportation, clothing, rental services, bus tickets, etc.). Position is responsible for assisting with data entry into the HMIS/MIS systems as well as being part of a receptionist pool to perform such duties as necessary. Other duties may be assigned as deemed necessary for corporate objectives. ESSENTIAL DUTIES & RESPONSIBILITIES NOTE: These job duties are not all-encompassing of the responsibilities and duties (or other terms) that are required of the employee and may change at any time with or without notice. Prepare and submit support service requests as needed. This position is the point of contact for approximately 15 Case Managers that will submit support service needs for their clients. Support Services will be issued at least once a day if not twice. There will be times that support services will be of an urgent matter which will require processing requests immediately. In this capacity this position must be able to communicate effectively with Case Managers, Directors, and when necessary, with outside agencies or vendors. Follow up with Case Managers on original receipts will be an ongoing task. Work cooperatively and effectively with all staff in providing support services to clients. Be versed in all the program requirements and regulatory limitations and eligibility of the support services program. Maintain files on all support service requests processed thru this desk and coordinate with the Case Managers as necessary to assure all documents are included for audit review. Coordinates with Case Managers for the purpose of delivering the check for services requested and assure that it confirms with established guidelines. Will enter the vendor code, expense code, and other coding as necessary in the data system that corresponds to the category of support service requested. Ability to work independently and cooperatively. Remain flexible and adapt to changing program needs. Operate standard office equipment as necessary. Data Entry into the HMIS/MIS system may be required of this position. This position will participate in the receptionist pool as necessary. Engage in solution-oriented approaches, and interact with other team members, clients, and community representatives in a respectful manner, which includes communicating in a professional and productive demeanor, as well as ensuring that actions are supportive of others. Responsible for treating as confidential all information about clients, donors, team members and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only. Responsible for being sensitive to the needs of program participants and must at all times treat clients with respect and professional care. SKILLS & COMPETENCIES Must be sensitive to the needs of clients served Must be very detailed oriented Ability to multi-task Have a pleasant disposition Computer skills and working knowledge of software programs Word and Excel are required. Must be able to work independently Dependable EDUCATION & EXPERIENCE Must have a high school diploma or GED. Some college education is preferred. Must have 4 years' experience in responsible clerical & support service to clients. Any additional work experience, especially work with social service agencies in a capacity similar to this position will be considered a plus. Candidate has the ability to maintain relationships with suppliers. CERTIFICATES, LICENSES, REGISTRATIONS Must have access to reliable transportation Must have a current Texas driver's license at all times Must have applicable automobile liability insurance at all times Must pass drug testing and background check Must be able to pass driving record check All personnel of the organization must be bondable TRAVEL Primarily local during business day. BENEFITS Retirement Program 6% Employer matching $500 monthly allowance company-provided for: Dental insurance Health insurance Vision insurance 12 hours (monthly) of PTO (after completed probationary period) Employer provided life insurance 5% salary increase after completing probationary period 14 paid holidays Quarterly cell phone stipend (subject to completion of 30 day) It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It's also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled. The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed. Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
    $30k-56k yearly est. Auto-Apply 7d ago
  • Concierge Healthcare Support Associate

    Serenity Mental Health Centers 3.7company rating

    Support associate job in San Antonio, TX

    Start Your Career in Healthcare at Serenity Mental Health Centers If you're great with people and ready to build a meaningful career, Serenity Mental Health Centers offers the perfect place to begin. We're looking for individuals with strong customer service backgrounds who want to step into healthcare and make a real difference in the lives of others. At Serenity, your ability to create positive experiences, communicate clearly, and show empathy becomes the foundation for excellent patient care. No healthcare experience is required - just a genuine desire to help and grow. Positions available: What you can do to help patients in our clinics: Receptionist - Greeting every patient when they walk in and giving them a personalized experience. Gather and keep all information up to date. Intake Coordinator - Completing assessments with patients before their appointments and supporting them towards their healing journey. Treatment Technician - Performing TMS treatment while engaging patients in positivity work, goal setting, life skills. Employee Leadership - Supporting clinic management, covering clinic roles, and meet with patients to help them move forward with their treatment plans. What You'll Gain This role is designed to help you build a long-term future in healthcare, offering: Full, hands-on training - no prior medical experience needed Experience working in a professional clinical setting Skills and knowledge to grow into advanced patient care or leadership roles A supportive team environment Who Thrives Here You're likely a great fit if you: Have strong customer service, retail, hospitality, and overall people skills. Enjoy helping people and creating positive interactions Are organized, dependable, hardworking, and eager to learn new skills Want to begin a career path in the healthcare industry Build Your Future With Us If you're ready to turn your people experience into a fulfilling healthcare career, we'd love to welcome you to Serenity Mental Health Centers. Apply today and start your journey in patient care. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.
    $30k-36k yearly est. Auto-Apply 19d ago
  • Client Support Specialist

    Labor On Demand

    Support associate job in San Antonio, TX

    Temp *When applying, select branch "San Antonio - Piedras" * LOD Staffing has immediate opening for Client Support Specialist Location: San Antonio, Texas Job Status: Full Time - Temp to Hire Grade/Level: 2 Years experience Amount of Travel Required: Some Work Schedule: Monday - Friday 8am to 5pm Rate of Pay: $22.68 The Client Support Specialist is a non-supervisory position that performs administrative and case management related to the assessment and delivery of supportive self-sufficiency services to meet the needs of residents. Essential Functions: The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require presence in the workplace on a regular basis and regular attendance must be maintained. Coordinates marketing materials and presentations to obtain outside resources and vendors. Provides professional case management practices, including appropriate communication and contact with participants, information and referral, tracking and record keeping, goal setting, positive reinforcement, follow-up, and evaluation. Maintain food programs such as meal services, commodities, and/or Snap Pantry. Ensures all program requirements are met to include documentation, safety, distribution, and maintaining schedules. Coordinates and communicates information for resident activities. Conducts routine home evaluations, office interviews, and/or telephone contacts. Collects and compiles information in order to generate various statistical and narrative reports. Maintains ongoing monitoring and evaluation of program participation, including tracking, monitoring, and records management. Establishes linkages and effective partnerships with community based organizations, businesses, government agencies, and philanthropic organizations in order to support resource development and effective programming. Maintains a working knowledge of Opportunity Home policies and procedures to assure residents have a clear understanding of changes that may affect their residency. Performs clerical and data entry duties required to support the activities of the position. Maintains accurate information for input in software used to track participant progress and status, as well as documentation in tenant files. The role requires regularly lifting 25 to 30 lbs, as the individual will frequently move food boxes and commodities from vehicles to units. Given that Sunshine and Pecan are senior properties, prior experience in case management or supporting the senior population would be highly beneficial. Performs other duties as assigned. Minimum Qualifications One (1) year of college or university with coursework in Social Services or a related field. An additional two (2) years of experience working in social services, public housing, or non-profit housing may be considered in lieu of the education requirement. Must have the ability to learn and use cloud applications such as Google GSuite applications to include but not limited to: Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets and Slides. Successful completion of a criminal history background check, education, and work history verification, and drug screening test. Education/Certification Requirement Two (2) years of experience working in social services, public housing, non-profit or senior housing. Must have the ability to learn and use cloud applications such as the Google GSuite applications to include but not limited to: Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets and Slides. Understanding document sharing and collaboration in the cloud. Experience and proficiency with Microsoft Office 365, cloud accessible applications to include but not limited to: One drive, Outlook, Word, Excel and Powerpoint or MAC or PC desktop equivalent is acceptable. Successful completion of a criminal history background check, education, and work history verification, and drug screening test. CPR Certification: The ideal candidate will be CPR certified, or willing to become certified. COSA can assist the new employee in obtaining this certification. Working Environment Indoor work and outdoor in the field, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computer equipment, telephone, multi-functioning printer. Ability to travel to and from meetings, training sessions or other business related events. Physical and Mental Requirements Exerting up to 40 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Exerting up to 40 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to stand, walk, sit, handling, reach outward, reach above shoulder, crawl, squat/Kneel, bend, push and pull frequently. Maintain body equilibrium to prevent falling when walking, standing or crouching on work surface. Ability to use upper and lower extremities to move or transport 25 to 50 pounds, including pressing against something to force it in a forward, downward or outward position or drag, haul 25 to 50 pounds Ability to bend the body downward and forward by bending spine at waist, and bending legs at knees and moving extremities in any direction Ability to withstand physical demands on the body, including being in a stationary and/or standing position most of the day Ability to express and exchange ideas by means of the spoken word, including where detailed or important spoken instructions must be conveyed to other workers accurately, loudly or quickly Ability to understand, remember and apply oral and/or written instructions or other information Other Requirements Vision (near, distance) Sense of Sound (answering phone, fire alarms, horns) EEO Statement Employees of Labor on Demand Inc. are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Employees of Labor on Demand Inc. are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. Managers and supervisors of Labor on Demand Inc. are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace. When applying, select branch "San Antonio - Piedras"
    $32k-48k yearly est. 60d+ ago
  • Medical Facilitator Support Specialist/ Visio Proficient [1001B02]

    Prosidian Consulting

    Support associate job in San Antonio, TX

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Physician Advisor in CONUS/OCONUS - Joint Base San Antonio (JBSA-Sam Houston) to support an engagement for United States Federal Govt. that is concerned with the United States' policies regarding the U.S. Army Medical Command (MEDCOM) and Clinical Practice Guidelines (CPG's) The ProSidian Engagement Team Members work to facilitate the development of VA/DoD Clinical Practice Guideline Toolkits for the support and implementation of the VA/DoD Clinical Practice Guidelines (CPGs) recommendations for care and service on the management of various selected health conditions used within the Department of Veteran Affairs (VA) and Department of Defense (DoD). Approximately five VA/DOD CPGs are developed and published each year. Each VA/DOD CPG requires one Toolkit which contains approximately five tools which results in approximately 25 tools produced per each contractual year. This contract request is to provide a subject matter expert for the facilitation and support required to reach working group consensus in determining the appropriate data for use in the development of approximately 25 tools per year in the associated five toolkit conferences per year. Medical Facilitator Support Specialist/ Visio Proficient Candidates shall work to support requirements for Program Support and primary role is to provide Reproduction of VA/DOD CPG Toolkit materials for use during the Toolkit conference. • Research of the existing Toolkits or other tools in use to support the recommendations and evidence unique to the issue addressed by the individual VA/DOD CPG. • Assist the Government with research to identify Subject Matter Experts in the matter addressed by each specific VA/DOD CPG, and recommend inclusion in the Toolkit Development Conference. • Develop a sample Toolkit for discussion and consideration during the Toolkit Development conference. Sample Toolkits include digital formats as well as a sample hard copy/printed copy. Sample Toolkits contain multi-media provider tools for decision support such as brochures, pocket cards, reference cards, posters, booklets, books, videos, system tools such as websites and links to information. Patient tools include patient information delivery products such as pamphlets, brochures, books, booklets, videos, wallet cards, or other information delivery products. • Create a website or link to a website, and post the sample Toolkit to the link or website. Provide the website or link to SMEs to allow for collaboration and approval of toolkit materials/products. • Coordinate travel. • Kick off the conference. Present a slide presentation inclusive of an overview of the diagnosis or injury that is the subject of the VA/DOD CPG, and a detailed overview of the VA/DOD CPG, including the VA/DOD CPG algorithm(s). Develop the agenda and provide printouts of the agenda and any other appropriate handout information (one copy per each person attending). • Products presented at conference shall be approved by COR and Chief, EBP prior to conference presentation. Pre- and Post-Conference Email Communication. Concurrent with the telephonic consultations, and between the CPG and Toolkit development conference, the subject matter experts communicate via email. The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with the Contractor Inspection Requirements (CIR). The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's quality control program is the means by which the contractor assures their work complies with the requirement of the contract. The Contractor shall develop and deliver via email a Quality Control Plan (QCP) to the Contracting Officer (KO) and Contracting Officer's Representative (COR). . Experience in facilitating MEDCOM or Veterans Affairs meetings including telephonic, video teleconference, and email coordination (e.g. Outlook calendar invites). b. Experience in providing educational evidence based clinical practice guidelines support tools (i.e. familiar with clinical practice guidelines websites, examples of provider or patient educational materials produced by the Offeror). Experience with military medicine policies, processes and guidelines for providing clinical care (i.e. familiar with process of providing care with the Department of Defense or Veterans Affairs). . Experience with interactive information technologies to provide educational materials for patients or providers. Must be able to demonstrate understanding of the program by addressing the execution of the tasks Must have the ability to produce: digital products meeting current VA/DoD information security compliance (to include 508 compliance) while providing print specifications for a physical copy of the product; print materials (i.e. posters, pamphlets, brochures, books); and, video (i.e. educational videos showing how to perform tasks supporting patient self-care). Demonstrate relevant experience in facilitating MEDCOM or Veterans Affairs meetings including telephonic, video teleconference, and email coordination (e.g. Outlook calendar invites). b. Demonstrate relevant experience in providing educational evidence based clinical practice guidelines support tools (i.e. familiar with clinical practice guidelines websites, examples of provider or patient educational materials produced by the Offeror). c. Demonstrate relevant experience with military medicine policies, processes and guidelines for providing clinical care (i.e. familiar with process of providing care with the Department of Defense or Veterans Affairs). Individual must be able to perform the following: Prepares, edits, and finalizes literature for brochures, regulatory documents and related clinical documents, such as presentations, and manuscripts Participates in strategic communication planning, including development of strategic medical communication plans Works closely with the Army physicians team to ensure that results and messages in clinical documents accurately reflect the data in TFLs and other information sources. Participates in scheduled document-related meetings including the preparation of pre-meeting agenda, key data points for discussion, and post-meeting minutes Collaborates with clinicians, and manages the document creation process to ensure inclusion Works closely with the VA/DOD Team to reach consensus on timelines for deliverables Completes documents according to agreed-upon timelines and follows up with the physician team as needed to meet internal and external timeline commitments Ensures that appropriate documented quality control (QC) checks are performed on medical writing deliverables, responds to findings, and recommends quality process improvements The requirements listed below are representative of the experience, knowledge, skill, and/or ability required. Qualifications The Medical Facilitator Support Specialist/ Visio Proficient shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. • Must have a thorough knowledge of Medical Terminology with demonstrated ability to interpret and apply these terminology to document writing Ability to work independently with minimal supervision, multi-task, and work effectively under pressure; adapt to change as needed; possess excellent project management skills; attentive to details Ability to communicate with teams to set realistic timeline expectations; demonstrated ability to deliver within agreed internal and regulatory timelines; monitor and communicate progress against milestones; escalate complex issues appropriately. Excellent interpersonal, active listening, and influencing skills; establishes and maintains professional and productive working relationships with team members Ability to utilize a balanced approach to problems, using flexibility and persistence as appropriate Read, write and speak fluent English; excellent verbal and written communication skills Bachelor degree or equivalent in medical-related field or life science. Post-graduate degree preferred. +5 years of relevant medical writing experience Broad experience managing the medical writing responsibilities associated with multiple studies at various stages Experience in interacting with cross functional study team members Experience with VISIO, MS Word, and PowerPoint. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Joint Base San Antonio (JBSA-Sam Houston) U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Additional Information BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our full time team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following for internships: Competitive Compensation: ProSidian provides an opportunity to gain college credit through requirements set and approved by your university as well as a stipend granted by ProSidian Consulting when all requirements for such are met at the termination of the internship. ProSidian will work with your university to meet any and all requirements which will allow you to achieve your goals in this position and obtain college credit transferable to your school. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $5k monthly Easy Apply 60d+ ago
  • Provider Support Specialist and Scheduler

    Athra Systems

    Support associate job in San Antonio, TX

    Who Is Athra Systems? Athra Systems/Crosstown Mental Health is a dynamic and forward-thinking organization dedicated to offering a wide array of behavioral health services and solutions. We pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive and contribute to our collective success. Our clinical practice provides specialized psychiatric care to clients various behavioral health settings to include residential treatment facilities and intensive outpatient programs. We are seeking a dedicated and detail-oriented Provider Support Specialist and Scheduler to join our team and facilitate seamless consultations/appointments for patients needing psychiatric support. Position Overview: The Provider Support Specialist and Scheduler will play a critical role in scheduling psychiatric consultations between our providers and clients in various behavioral health treatment settings. This position requires excellent communication skills, strong organizational abilities, and a basic understanding of technology to ensure smooth coordination between our clinical team and the telehealth platform that is used by clients. Key Responsibilities: Schedule Consultations: Answer calls from clients and staff to arrange psychiatric consults for patients in various behavioral health settings. Telehealth Setup: Ensure the provider and clinic are properly connected on the telehealth platform before each scheduled appointment. Tech Support: Provide basic troubleshooting assistance for telehealth software to resolve any connectivity issues before or during consultations. Maintain Scheduling Records: Accurately track and update patient appointments, ensuring proper documentation of all scheduled consultations. Coordinate with Clinical Team: Work closely with providers, nurses, and other clinical staff to ensure timely and effective telehealth experiences for patients and healthcare professionals. Communication: Promptly communicate any changes, updates, or technical issues to both the clinical team and patients. Setting: This position is an "in-office" position. Must be able to report daily. Qualifications: Experience: Previous experience in scheduling, customer service, or administrative support in a healthcare setting is preferred. Tech Skills: Basic computer proficiency and familiarity with telehealth platforms or video conferencing tools. Comfort with troubleshooting minor tech issues is a plus. Communication: Strong verbal communication skills, with a professional and empathetic phone manner. Organization: Excellent organizational skills, with a keen attention to detail and the ability to handle multiple tasks simultaneously. Team-Oriented: Ability to work effectively in a collaborative healthcare setting. Technology Requirements: Must have experience using various programs such as Google Suite, Microsoft Office and Zoom. Other: Familiarity with medical or psychiatric terminology, or prior healthcare experience, is a plus. Benefits: Competitive salary commensurate with experience. Comprehensive benefits package including health and dental insurance for qualified candidates. Retirement plan with employer contribution for qualified candidates. Generous paid time off and holidays. Supportive and collaborative work environment. Athra Systems/Crosstown Mental Health is an equal opportunity employer.
    $35k-58k yearly est. 4d ago
  • Cyber Support Windows Specialist

    Webhead

    Support associate job in San Antonio, TX

    We design, develop and support Web and IT Security solutions for both commercial and government clients coast to coast. As a U.S. government contractor, our company support's the Department of Defense, Intelligence community, Space communities, Federal Civilian agencies and large DOD Contractors. Webhead is a great place to advance your career in Web and IT Security. We Do IT for You! The right candidate will be part of Cyber team and mission located in San Antonio, Texas. You will be involved throughout all phases of the Cyber deliverables. Position involves travel and solving of complex puzzles throughout all phases of cyber protection. A multifaceted opportunity concentrating on windows operating systems, forensics analysis, incident response, reverse engineering, code\/script development, network ports, protocols and services. Responsibilities: · Demonstrate an ability to methodically and proactively analyze problems and offer solutions. · Identify and mitigate operating system vulnerabilities and imbedded persistent threats. · Understand, detect, and emulate operating system adversary tactics, techniques and procedures (TTPs). · Exhibit good writing and communications skills, to include the ability to render concise reports, summaries, and formal oral presentations. Willing to travel up to 30% with trips varying in length, as dictated by the customer Required Qualifications: · Must possess an IAT Level III certification. · Must have a TS\/SCI clearance. · Must possess or be willing to obtain a Certified Ethical Hacker (CEH) certification within 6 months of hire. · Must possess or be willing to obtain a Windows Server 2012 R2 or Windows Server 2016 MCSA within 6 months of hire. · Minimum Bachelor's degree and 2 years' experience, Associates degree with 4 years' experience or 6 years' equivalent experience without a degree; degrees focused on engineering or applied science. · Must complete self\-assessment questionnaire, customer pre\-screen, skills assessment lab, and pass the training and certification program(s) as dictated by the customer, and remain mission ready qualified. · Candidate should be self\-motivated with minimal supervision. Desired Qualifications: Familiarity with common forensics tools and capabilities (i.e., EnCase, Forensic Toolkit [FTK]). Web\-Hed Technologies, Inc. (dba Webhead), is proud to be an Affirmative Action\/Equal Opportunity Employer. We provide equal employment opportunity for all persons, in all facets of employment. We maintain a drug\-free workplace and performs pre\-employment substance abuse testing and background checks. If you are a qualified individual with a disability or a disabled veteran, and need a reasonable accommodation to use or access our online system, please contact us via our home page. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"49779604","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"City","uitype":1,"value":"San Antonio"},{"field Label":"State\/Province","uitype":1,"value":"Texas"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"78212"}],"header Name":"Cyber Support Windows Specialist","widget Id":"30**********072311","is JobBoard":"false","user Id":"30**********081036","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":false,"job Id":"30**********091032","FontSize":"12","location":"San Antonio","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $35k-58k yearly est. 60d+ ago
  • Recovery Support Peer Specialist

    Rise Recovery

    Support associate job in San Antonio, TX

    Job DescriptionDescription: Peer Support Provide structured peer support services including recovery planning, transition support, wellness skill-building, and resource linkage. Facilitate recovery-oriented individual and group sessions focused on hope, empowerment, and self-advocacy. Apply trauma-informed and person-centered approaches to peer interactions. Ensure services reflect the scope of practice as defined by the HHSC-approved RSPS framework. Provide empathetic support by sharing personal recovery experiences, fostering hope, and serving as a role model for individuals in recovery. Guide individuals in identifying and accessing community resources, services, and activities that support recovery and community integration. Assist individuals in enhancing communication, social, problem-solving, and self-help skills to promote independence and resilience. Deliver instruction in-person and via telehealth platforms, ensuring accessibility and engagement. Documentation and Compliance Maintain accurate records of services provided, ensuring compliance with organizational policies and confidentiality standards. Complete documentation in alignment with CDTF requirements, including service type, duration, goals, and outcomes. Maintain timely, accurate electronic records for all peer support activities using the EHR system. Participate in chart audits and quality assurance reviews; address compliance feedback promptly. Adhere to ethical guidelines, maintaining professional boundaries and respecting the dignity and autonomy of individuals served. Professional Development Maintain active RSPS certification, completing required continuing education and renewals. Collaborate with clinical and case management staff to support client care coordination. Uphold peer support ethics, boundaries, and recovery values within all organizational settings. Requirements: Required High school diploma or equivalent Certification as a Recovery Support Peer Specialist (RSPS) or equivalent credential within six months of hire Minimum of one year of experience in social services, substance use disorder support, or a related field. Lived experience in recovery or familiarity with recovery communities Experience working with youth in recovery, behavioral health, education, or social services. Completion of HHSC-approved Train-the-Trainer program for RSPS Core and Supplemental Training Strong group facilitation, communication, and documentation skills Knowledge of applicable state and federal regulations regarding substance use services and peer recovery models. Experience in program development, supervision, and performance evaluation. Must have a valid Texas driver license, a minimum of six (6) years of driving experience, and a clean driving record. Applicants must be twenty-three (23) years of age or older to comply with Rise Recovery's insurance requirements. Must maintain automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of Rise Recovery's auto insurance carrier if personal vehicle is driven during company business. Commit to ethical responsibilities, including maintaining confidentiality, establishing appropriate boundaries, and avoiding dual relationships with individuals served. Preferred Associate's or Bachelor's degree in psychology, social work, education, or a related field Food Handlers Certification Strong leadership and team-building skills. Bilingual in English and Spanish Excellent written and verbal communication. Ability to manage multiple priorities and maintain organization in a fast-paced environment. Proficiency with Microsoft Office and other relevant software applications. Ability to relate respectfully to individuals from diverse backgrounds. Strong problem-solving and conflict-resolution skills.
    $35k-58k yearly est. 14d ago
  • Support Service Specialist

    American Gi Forum Nationa 3.9company rating

    Support associate job in San Antonio, TX

    About the Company American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization. SUMMARY The Support Services Specialist position's primary responsibility is to monitor and report on the company's inventory. This position devises ways to optimize inventory control, adequate product stock, and anticipate future needs. Also, serving clients enrolled in the Support Services Veterans & Family Program (SSVF). The position is responsible for processing approved support service requests and issuing corporate checks through an accounting software program. Position is responsible for learning grant & expense codes, learning the SSVF eligibility criteria, and any and all limitations of each category of support service available. Position is responsible for compiling support service requests with other applicable documentation and maintaining all files and documents for auditing purposes. Position is responsible for providing checks to case managers for client support (funds for client transportation, clothing, rental services, bus tickets, etc.). Position is responsible for assisting with data entry into the HMIS/MIS systems as well as being part of a receptionist pool to perform such duties as necessary. Other duties may be assigned as deemed necessary for corporate objectives. ESSENTIAL DUTIES & RESPONSIBILITIES NOTE: These job duties are not all-encompassing of the responsibilities and duties (or other terms) that are required of the employee and may change at any time with or without notice. Prepare and submit support service requests as needed. This position is the point of contact for approximately 15 Case Managers that will submit support service needs for their clients. Support Services will be issued at least once a day if not twice. There will be times that support services will be of an urgent matter which will require processing requests immediately. In this capacity this position must be able to communicate effectively with Case Managers, Directors, and when necessary, with outside agencies or vendors. Follow up with Case Managers on original receipts will be an ongoing task. Work cooperatively and effectively with all staff in providing support services to clients. Be versed in all the program requirements and regulatory limitations and eligibility of the support services program. Maintain files on all support service requests processed thru this desk and coordinate with the Case Managers as necessary to assure all documents are included for audit review. Coordinates with Case Managers for the purpose of delivering the check for services requested and assure that it confirms with established guidelines. Will enter the vendor code, expense code, and other coding as necessary in the data system that corresponds to the category of support service requested. Ability to work independently and cooperatively. Remain flexible and adapt to changing program needs. Operate standard office equipment as necessary. Data Entry into the HMIS/MIS system may be required of this position. This position will participate in the receptionist pool as necessary. Engage in solution-oriented approaches, and interact with other team members, clients, and community representatives in a respectful manner, which includes communicating in a professional and productive demeanor, as well as ensuring that actions are supportive of others. Responsible for treating as confidential all information about clients, donors, team members and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only. Responsible for being sensitive to the needs of program participants and must at all times treat clients with respect and professional care. SKILLS & COMPETENCIES Must be sensitive to the needs of clients served Must be very detailed oriented Ability to multi-task Have a pleasant disposition Computer skills and working knowledge of software programs Word and Excel are required. Must be able to work independently Dependable EDUCATION & EXPERIENCE Must have a high school diploma or GED. Some college education is preferred. Must have 4 years' experience in responsible clerical & support service to clients. Any additional work experience, especially work with social service agencies in a capacity similar to this position will be considered a plus. Candidate has the ability to maintain relationships with suppliers. CERTIFICATES, LICENSES, REGISTRATIONS Must have access to reliable transportation Must have a current Texas driver's license at all times Must have applicable automobile liability insurance at all times Must pass drug testing and background check Must be able to pass driving record check All personnel of the organization must be bondable TRAVEL Primarily local during business day. BENEFITS Retirement Program 6% Employer matching $500 monthly allowance company-provided for: Dental insurance Health insurance Vision insurance 12 hours (monthly) of PTO (after completed probationary period) Employer provided life insurance 5% salary increase after completing probationary period 14 paid holidays Quarterly cell phone stipend (subject to completion of 30 day) It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It's also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled. The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed. Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
    $21k-30k yearly est. Auto-Apply 7d ago
  • Part Time Support Specialists (Manheim)

    Cox Holdings, Inc. 4.4company rating

    Support associate job in San Antonio, TX

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position ensures accurate, efficient recording of vehicle and customer information during the sale and provides administrative support to the auctioneer on sale days. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of the transaction and obtains customer signatures as appropriate. Key Responsibilities: Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure the appropriate vehicle is being keyed and sold. Operate monitor virtually, work with the auctioneer to review Simulcast bids. Provide arbitration and other vehicle announcements to support the auctioneer. Other duties as assigned. Qualifications: Minimum: High School Diploma/GED Generally, less than 2 years of experience. Physical Requirements: Regularly required to stand, walk, reach, talk and hear. Ability to lift 1-10 pounds. Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Work Environment: Occasional exposure to fumes, odors, and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $15.1-22.7 hourly Auto-Apply 10d ago
  • Part Time Support Specialists (Manheim)

    Cox Enterprises 4.4company rating

    Support associate job in San Antonio, TX

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position ensures accurate, efficient recording of vehicle and customer information during the sale and provides administrative support to the auctioneer on sale days. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of the transaction and obtains customer signatures as appropriate. Key Responsibilities: * Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. * Work with auctioneer virtually to verify system information accurately represents vehicle. * Verify vehicle run order to ensure the appropriate vehicle is being keyed and sold. * Operate monitor virtually, work with the auctioneer to review Simulcast bids. * Provide arbitration and other vehicle announcements to support the auctioneer. * Other duties as assigned. Qualifications: Minimum: * High School Diploma/GED * Generally, less than 2 years of experience. Physical Requirements: * Regularly required to stand, walk, reach, talk and hear. * Ability to lift 1-10 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Work Environment: Occasional exposure to fumes, odors, and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $15.1-22.7 hourly Auto-Apply 60d+ ago
  • Precision Ag Support Specialist

    Tellus Equipment Solutions

    Support associate job in New Braunfels, TX

    Department: Integrated Solutions Reports to: Integrated Solutions Manager Supervises: None Purpose Provide consulting services, expertise, training and troubleshooting for the sale and support of solutions enabled by the John Deere Precision Ag. Strategy and other aligned technology and applications. Serves as the primary point of contact for both customers and dealer staff as it relates to technology sales and troubleshooting information. Responsibilities Coordinates the execution of the dealership's John Deere Precision Ag strategy. The primary area of responsibility will be the Taft, Alice and Beeville locations, but will assist in other areas as needed. Maintain the Tellus RTK tower network. Assists in leading Tellus locations around John Deere farming products, ensuring that parts, sales, and service have a good working understanding. Serves as the internal and external technical specialist for new precision farming products. Delivers employee and customer training for John Deere Precision Ag solutions and precision farming products. Provides solutions-based business consulting services to customers (i.e. advising customers on optimizing performance, reducing cost, operational efficiencies, ect.) Provide direct support to customers quickly and accurately to resolve common data, digital and embedded solution questions and errors. Perform remote diagnostics using Remote Display Access (RDA) Abide by company data privacy policies. Requires work flexible hours, including evenings and some weekends. Calls on weekends occur throughout the growing season. Bonus potentially tied to the PAES (Precision Ag. Engagement Score) and other metrics. Commission: percentage on AMS products sold by the Specialist. Experience, Education, Skills and Knowledge 2+ years in an agriculture related role Dealership Parts, Service or IS work related experience preferred. Experience meeting or exceeding customer service expectations Experience using standard desktop load applications such as Microsoft Office and internet applications. Experience in analyzing and interpreting data and reports. Ability to manage a fast-paced environment. High School diploma, GED or equivalent required, Associate degree preferred
    $35k-58k yearly est. Auto-Apply 60d+ ago
  • Used Equipment Support Specialist

    Tellus Equipment

    Support associate job in New Braunfels, TX

    The Used Equipment Support Specialist provides clerical and operational support to ensure accurate tracking, posting, and follow-up of all used equipment. This role helps maintain data integrity across systems, supports the sales team by forwarding and monitoring leads, and ensures equipment listings are presented accurately and professionally. Key Responsibilities: * Open and close General Ledger (GL) accounts for used equipment. * Monitor used equipment postings across platforms to ensure accuracy. * Forward incoming leads to the appropriate salespeople and track follow-up. * Review CDK and MF Pro entries for accuracy (serial numbers, locations, and other critical details). * Upload and update equipment photos in MF Pro using images provided by sales staff, ensuring quality standards are met. * Help maintain system controls so intake photos cannot be deleted. * Remove the equipment sold from listings promptly. * Provide general clerical support for the Used Equipment department as needed. Qualifications: * Strong attention to detail and organizational skills. * Proficiency with data entry and record-keeping systems (experience with CDK and MF Pro preferred). * Ability to manage multiple tasks and follow up on leads effectively. * Strong communication skills to collaborate with sales staff and other departments. * Prior administrative or clerical experience preferred. Work Environment: This position is primarily office-based, with frequent system and data management tasks. Occasional coordination with sales staff and other departments is required.
    $35k-58k yearly est. 60d+ ago
  • Residential Support Specialist Part-Time

    Talent at Upbring

    Support associate job in Canyon Lake, TX

    Starting at $15.00/hour Are you passionate about bringing people together to create lasting change? Skilled at building partnerships and engaging the community? Ready to be a driving force for child and family wellbeing? At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values: We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. What You'll Do as a Residential Support Specialist The Residential Support Specialist provides supervision, guidance, and support to youth in maintaining a structured, therapeutic environment that ensures the safety and well-being of youth. This role involves modeling positive behaviors, reinforcing social and life skills, and assisting in the implementation of individualized care plans. By fostering a supportive atmosphere, promoting professional development, and adhering to agency standards and regulatory requirements, the Residential Support Specialist helps staff create a nurturing space that encourages youth growth and success. servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family. *This is a part-time position with various shifts available Responsibilities Supervise, interact with, and observe youth in living and common areas, ensuring their safety, awareness of their location, and adherence to individualized treatment and behavior support plans Maintain a clean, organized, and hygienic living environment while upholding safety, security, and sanitation standards Monitor and accurately follow their posted schedule for shifts while demonstrating strong time management skills. Attend and participate in required meetings, supervision sessions, and training to meet licensing and program requirements Demonstrate strong time management skills, adhere to ethical guidelines, and establish professional working relationships within agency standards Collaborate with management, clinical staff, and volunteers to ensure program goals are met, maintain positive relationships, and provide high-quality services, including transportation duties when , while exhibiting professionalism, teamwork, and cultural awareness Communicating with youth and team members in a strength-based manner, exhibiting professionalism, teamwork, and cultural awareness while ensuring all interactions and documentation are clear, concise and supportive. Accurately entering all required youth information, reports, and incidents into the system before the end of each shift Maintain awareness of resident behavior, set appropriate behavioral limits, and proactively intervene to prevent or de-escalate crises using verbal redirection and agency-approved interventions based on individualized treatment plans, while demonstrating strong interpersonal skills, sound judgment, and accurate documentation in high-stress situations Supervise and support youth in daily activities by modeling and reinforcing positive behavior, promoting social interaction, and ensuring a safe and inclusive environment. Lead by example in teaching essential life skills such as hygiene, meal preparation, cleaning, shopping, and laundry while guiding goal achievement, participation in therapy sessions, and orientation; exhibit professionalism, teamwork, and cultural awareness while providing backup support to other dorms as needed Collaborate with management, clinical staff, and volunteers to ensure program goals are met, maintain positive relationships, and provide high-quality services, including transportation duties when , while exhibiting professionalism, teamwork, and cultural awareness Qualifications Residential Support Specialist Minimum Qualifications Must be 21 years of age or older per licensing requirements High School Diploma or GED equivalent Prior experience working with people Familiarity with basic computer skills, such as Microsoft Word, Excel, and Outlook Strong communication skills, with demonstrated ability to enter information into a computer in a concise and understandable manner Strong time management skills with the ability to meet deadlines and complete tasks in a timely manner Ability to work both in a team environment and independently Ability to use good judgment, think and react rationally and calmly in difficult and stressful situations Strong interpersonal skills with the ability to interact with a diverse staff and resident population Ability to work extra shifts on business need Residential Support Specialist Preferred Qualifications Bachelor's degree in Social Work, Social Services, Human Services, or closely related field One (1) year employment experience in the child welfare field working with children and/or adolescents Trauma Informed Care training and understand of effects on trauma on development Knowledge of behavior modification and therapeutic settings Ability to provide conflict resolution and de-escalation methods and techniques to ensure the well-being and safety of youth Travel This position may be required to travel up to 40% Perks at Upbring Competitive PTO & paid holidays Health, dental, vision insurance & more 403(b) Plan Employee Assistance Program Discounted Gym Memberships Physical Demands & Work Conditions This position requires sitting and looking and using a computer for long periods of time Position works in a child facility and has constant exposure to children Position requires frequent standing, walking and time in units/cottages which are areas where children reside Lift, push, pull, move up to 125 lbs The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $15 hourly Auto-Apply 60d+ ago

Learn more about support associate jobs

How much does a support associate earn in San Antonio, TX?

The average support associate in San Antonio, TX earns between $32,000 and $94,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in San Antonio, TX

$55,000

What are the biggest employers of Support Associates in San Antonio, TX?

The biggest employers of Support Associates in San Antonio, TX are:
  1. Macy's
  2. Chico's FAS
  3. Goosehead Insurance
  4. Serenity
  5. Jackson Hewitt
  6. RH
  7. EWB
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