This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects.
**ESSENTIAL RESPONSIBILITIES**
+ Load and maintain group information and benefit files.
+ Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing all aspects of relationships with core partners.)
+ Resolve benefit inquiries received from Account Managers, producers, sales reps and small market clients. May coordinate meetings, projects, implementations with clients and core partners.
+ Handle error management and ensure files are corrected.
+ Analyze/coordinate the implementation of new products, group changes, benefit enhancements, non-standard benefits and activities related to mass updates.
+ May assist with training new employees.
+ Other duties as assigned or requested.
**EDUCATION**
**Minimum**
+ High School Diploma/GED
**Substitutions**
+ None
**Preferred**
+ None
**EXPERIENCE**
**Required**
+ 3 years of relevant, progressive experience in the area of specialization. Exempted experience requirements effective August 2016
**Preferred**
+ Experience in health care, insurance or sales
**LICENSES/CERTIFICATIONS**
**Required**
+ Producer's License in Accident & Health required or must be obtained within 90 days of hire
**Preferred**
+ None
**SKILLS**
+ Knows and applies principles, practices and processes within the specific field or discipline. Building higher-level knowledge and skills. Gathers and analyzes information, designs and tests solutions to problems, and formulates plans.
+ Performs work that is varied and somewhat difficult. Solves a range of problems by analyzing possible solutions using standard processes.
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$22.71
**Pay Range Maximum:**
$35.18
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J273832
$22.7-35.2 hourly 33d ago
Looking for a job?
Let Zippia find it for you.
Representative, Support Center III - Bilingual (Spanish/English) Preferred
Molina Healthcare Inc. 4.4
Support associate job in Santa Fe, NM
Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values in their actions. Provides product and service information, and identifies opportunities to improve our member and provider experiences. Responsible for continuous quality improvements regarding member/provider engagement and retention. Represents Member/Provider issues in areas involving member/provider impact and engagement including: Appeals and Grievances, Problem Research and Resolution, and the development/maintenance of Member/Provider Materials.
Job Duties
* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but not limited to, phone, chat, email, and off phone work supporting our Medicaid, Medicare and/or Marketplace business. Also provides product and service information, identifies opportunities to maintain and increase member/provider relationships and engagement.
* Handles escalated calls on behalf of management.
* Provides excellent customer service for all call center communication channels.
* Accurately documents all member/provider communication
* Ability to work regularly scheduled shifts within our hours of operation, where lunches and breaks are scheduled and work over-time and/or weekends, as needed.
* Demonstrated ability to quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding customer expectations.
* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests and identify the customer's needs.
* Achieves individual performance goals established for this position in the areas of call quality, attendance and scheduled adherence.
* Engages and collaborates with other departments.
* Demonstrates personal responsibility and accountability by taking ownership of the call/ issue and following it through to resolution, on behalf of the customer, in real time or through timely follow up with the customer.
* Supports member needs for a wide variety of inquiries and assistance involving their benefits, claims, premiums, and other areas including very complex issues. Conducts initial research and works to immediately resolve issues. Appropriately escalates issues based on established risk criteria.
* Supports provider needs for a wide variety of inquiries and assistance involving claims, authorizations, appeals, contracting, credentialing and other areas including the most complex issues. Conducts initial research and works to immediate resolve issues. Appropriately escalates issues based on established risk criteria.
* Proficient in three or more lines of business (for example, Medicare, Medicaid, Marketplace, MMP) for members services, provider services and member retention.
* Responds to incoming calls from providers on a variety of issues of varying complexity, including highly complex or executive issues.
* Completes research for state, legislative or regulatory inquiries as applicable.
* Gathers information to critically evaluate options, seeking alternative perspectives to identify root causes and develop solutions.
* Achieves individual performance goals as it relates to call center objectives.
* Proactively engages and collaborates with other departments as required.
* Demonstrates personal responsibility and accountability by meeting or exceeding attendance and schedule adherence expectations.
* Assists with formal training needs of other employees along with new hire or training classes as needed.
* Supports provider and member needs for a wide variety of inquiries involving member eligibility, and covered benefits.
* Provides inquiry assistance involving claims, authorizations, appeals, contracting, credentialing and other provider related issues.
* Supports other inquiry areas including the most complex issues.
* Conducts initial research and works to immediately resolve issues.
* Appropriately escalates issues based on established risk criteria.
* Recommends and implements programs to support member needs.
* Resolves member inquiries and complaints fairly and effectively to ensure member retention.
* Responds to incoming calls from members and providers.
* Conducts member satisfaction assessment services and other member surveys as applicable and based on business needs
* Assist other retention or inbound functions as dictated by service level requirements
* Remains professional & courteous in verbal & written communications, utilizing concise & effective language at all times.
Job Qualifications
REQUIRED EDUCATION:
Associate's Degree or equivalent combination of education and experience
REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:
3-5 years customer service or sales experience in a fast paced, high volume environment
PREFERRED EDUCATION:
Bachelor's Degree or equivalent combination of education and experience
PREFERRED EXPERIENCE:
5-7 years
Proficient in systems utilized:
* Microsoft Office
* Genesys
* Salesforce
* Pega
* QNXT
* CRM
* Verint
* Kronos
* Microsoft Teams
* Video Conferencing
* CVS Caremark
* Availity
* Molina Provider Portal
* Others as required by line of business or state
PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:
Broker/Healthcare insurance licensure
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.65 - $34.88 / HOURLY
* Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
$21.7-34.9 hourly 6d ago
Maintenance Support Specialist 1
Los Alamos National Laboratory 4.2
Support associate job in Los Alamos, NM
**What You Will Do** Work Control is a multidisciplinary group, providing deployed support to all Facility Operations Directorates (FODs) for maintenance planning, scheduling, and Computerized Maintenance Management System (CMMS) support. The MSS-Work Control group uses Integrated Work Management to plan, schedule, and perform work in a safe and secure manner.
The Maintenance Support Specialist (MSS) reports to the deployed Work Control Team Leader. This position develops, monitors, and validates the accuracy and auditing of performance data, reports, and other statistical information, and supports the development and implementation of Standardized Preventative Maintenance plans and routines in line with company policy, procedures, engineering guidelines and maintenance strategy.
The successful candidate will be expected to:
+ Under direct supervision, provide general issues management support, assist in reviews and compile data, and support management assessment activities.
+ Develop an understanding of governmental regulations and Laboratory policies impacting the maintenance program to ensure compliance.
+ Assist with gathering information necessary to develop, monitor and validate accuracy, and auditing performance data, reports, and other statistical information to ensure compliance with safety, quality, budget and schedule.
+ Provide administrative support in maintaining a database and other programs as required for use in development of performance measurements and other status reports.
+ Assist with evaluating, processes, programs, and procedures for potential improvements.
+ Assist with training facility maintenance personnel on maintenance program.
+ Develop an understanding of related documentation systems and ensures compliance with all applicable document control and records management activities and security/compliance implications.
+ Assist with performing periodic reviews and assessments to ensure maintenance programs are implemented.
+ Understand and adhere to all Laboratory and industry regulatory guidance and governance specific to maintenance and quality assurance programs.
+ Support standard office functions, such as records management and customer service.
+ Prioritize, organize, and follow through with completing multiple tasks.
+ Work effectively under pressure to meet deadlines with interruptions, and while sometimes changing priorities.
**What You Need**
**Minimum Job Requirements:**
**Communication:** Ability to conceptualize and fully communicate major elements of processes supporting the maintenance program to both technical and non-technical personnel. Demonstrated ability to work independently.
**Business Processes & Systems:** Basic knowledge of and experience with policy and strategy performance assurance, metrics, including policy and procedure development, implementation, and enforcement. Full knowledge of and experience with document control and records management. Clear understanding of work hazards, safety practice policies and procedures.
**Technical Competency:** Knowledge and experience in conducting research, investigating alternative solutions, and recommending solutions on problems affecting facility maintenance and performance assurance; demonstrated ability to prepare and present reports.
**Education/Experience:** Position requires a minimum of 2 years related experience, or an equivalent combination of education and experience.
**Essential Job Functions (can perform with or without reasonable accommodation):** sitting, standing, walking, climbing stairs, and lifting/carrying 10-20 pounds.
**Desired Qualifications:**
+ Direct experience performing work using any computerized LANL facility management tools that may include Footprints, Asset Suite, EDRMS, etc.
+ Working knowledge of the Laboratory's quality assurance policies, practices, and procedures, the legal requirements and environmental impacts affecting maintenance management.
+ Active Q clearance.
+ Mobile Work Package experience.
**Work Location:** The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
**Position Commitment:** Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
**Note to Applicants:**
+ Applicants must submit a cover letter addressing the requirements of the position along with their resume.
+ Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
**Where You Will Work**
**Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:**
+ PPO or High Deductible medical insurance with the same large nationwide network
+ Dental and vision insurance
+ Free basic life and disability insurance
+ Paid childbirth and parental leave
+ Award-winning 401(k) (6% matching plus 3.5% annually)
+ Learning opportunities and tuition assistance
+ Flexible schedules and time off (PTO and holidays)
+ Onsite gyms and wellness programs
+ Extensive relocation packages (outside a 50 mile radius)
**Additional Details**
**Directive 206.2** - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 (******************************************************************** . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
**Clearance: Q** (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 (**************************************************************************************** for additional information.
**New-Employment Drug Test:** The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
**Regular Position:** Term status Laboratory employees applying for regular-status positions are converted to regular status.
**Internal Applicants:** Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy P701 (*********************************************** for applicant eligibility requirements.
**Equal Opportunity:** Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to ****************** or call ************** opt. 3.
$71k-87k yearly est. 60d+ ago
Support Associate - Chico's
Chicos Fas Inc. 4.1
Support associate job in Santa Fe, NM
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The SupportAssociate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
Ensures new products are properly merchandised and represented in a timely manner.
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
Participates in pricing changes and markdowns.
Alerts store management to cash supply needs.
Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
Assists with boutique cleanliness and organization
Customer Experience
Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Teamwork and Growth
Promotes an inclusive, collaborative approach to problem solving
Seeks personal developmental opportunities and readily solicits feedback
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High school diploma or equivalent
Previous stock or cashier experience preferred
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to learn or adapt to technology provided by the company
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0007 Guadalupe Station
$28k-33k yearly est. 8d ago
Program Support Specialist
Pojoaque Valley
Support associate job in Santa Fe, NM
Job Title: Program Specialist-Student Services Department
FLSA Status: EXEMPT
Minimum Qualifications:
Master's degree from a regionally accredited college or university in Special Education, Educational Administration or related field;
Level 3 PreK-12 Special Education License
NMPED Level 3B Prek-12 Administrative License or ability to apply and receive
(within three months from initial hire date)
10 years minimum public-school experience in special education, with at least 2 years in a leadership or administrative role.
Skills/Aptitudes:
Strong knowledge of special education laws, regulations, and best practices. Good organizational ability; good written and oral communication skills; ability to maintain high level of professionalism and confidentiality regarding students, staff, parents, and school matters.
Position Summary: The Program Support Specialist for Special Education is a dedicated professional who provides leadership and support for the development, implementation, and assessment of special education programs for students in grades Pre-K through 12. The ideal candidate holds an administrator's license and has extensive experience in special education. This role is pivotal in ensuring that students with disabilities receive a high-quality education that meets their individual needs and prepares them for success.
Essential Job Responsibilities of a Program Specialist:
Works cooperatively with colleagues, supervisors, and administrators.
Demonstrates ethical behavior.
Follows district policies and administrative rules and regulations.
Follows District Code of Conduct policies.
Maintains behavior appropriate to performing and accomplishing assigned duties.
Maintains a suitable personal appearance as it relates to position.
Promote an environment/climate conducive to productive performance.
Ensure that special education programs comply with federal, state, and local regulations and standards.
Develop and maintain Individualized Education Programs (IEPs) in accordance with legal requirements.
Communicates accurately and effectively.
Complies with all School Board policies and administrative regulations.
Program Development and Implementation:
Collaborate with school administrators, teachers, and support staff to design and implement effective special education programs.
Ensure that special education programs comply with federal, state, and local regulations and standards.
Develop and maintain Individualized Education Programs (IEPs) in accordance with legal requirements.
Training and Professional Development:
Provide training and professional development opportunities for special education staff.
Mentor and support special education teachers and paraprofessionals in instructional strategies, classroom management, and best practices.
Student Assessment and Progress Monitoring:
Oversee the assessment of students' needs and the development of appropriate educational plans.
Monitor and evaluate the effectiveness of special education programs and services.
Analyze student performance data to inform instructional practices and program improvements.
Collaboration and Communication:
Serve as a liaison between special education staff, general education teachers, parents, and external agencies.
Facilitate effective communication and collaboration to ensure coordinated support for students.
Conduct meetings with parents, teachers, and other stakeholders to discuss student progress and program effectiveness.
Compliance and Reporting:
Ensure compliance with all IDEA (Individuals with Disabilities Education Act) requirements.
Prepare and submit necessary reports to state and federal agencies.
Maintain accurate and up-to-date records of student progress and program activities.
Resource Management:
Assist in the development and management of the special education budget.
Identify and allocate resources, including technology, materials, and personnel, to support special education programs.
Seek out and apply for grants and additional funding opportunities to enhance special education services.
Performs other job duties as assigned.
Supervisor and Reviewers:
Student Services Director
$39k-59k yearly est. 60d+ ago
Program Support Specialist
Pojoaque Valley School District
Support associate job in Santa Fe, NM
Job Title: Program Specialist-Student Services Department FLSA Status: EXEMPT Minimum Qualifications: Master's degree from a regionally accredited college or university in Special Education, Educational Administration or related field; Level 3 PreK-12 Special Education License
NMPED Level 3B Prek-12 Administrative License or ability to apply and receive
(within three months from initial hire date)
10 years minimum public-school experience in special education, with at least 2 years in a leadership or administrative role.
Skills/Aptitudes:
Strong knowledge of special education laws, regulations, and best practices. Good organizational ability; good written and oral communication skills; ability to maintain high level of professionalism and confidentiality regarding students, staff, parents, and school matters.
Position Summary:
The Program Support Specialist for Special Education is a dedicated professional who provides leadership and support for the development, implementation, and assessment of special education programs for students in grades Pre-K through 12. The ideal candidate holds an administrator's license and has extensive experience in special education. This role is pivotal in ensuring that students with disabilities receive a high-quality education that meets their individual needs and prepares them for success.
Essential Job Responsibilities of a Program Specialist:
* Works cooperatively with colleagues, supervisors, and administrators.
* Demonstrates ethical behavior.
* Follows district policies and administrative rules and regulations.
* Follows District Code of Conduct policies.
* Maintains behavior appropriate to performing and accomplishing assigned duties.
* Maintains a suitable personal appearance as it relates to position.
* Promote an environment/climate conducive to productive performance.
* Ensure that special education programs comply with federal, state, and local regulations and standards.
* Develop and maintain Individualized Education Programs (IEPs) in accordance with legal requirements.
* Communicates accurately and effectively.
* Complies with all School Board policies and administrative regulations.
* Program Development and Implementation:
* Collaborate with school administrators, teachers, and support staff to design and implement effective special education programs.
* Ensure that special education programs comply with federal, state, and local regulations and standards.
* Develop and maintain Individualized Education Programs (IEPs) in accordance with legal requirements.
* Training and Professional Development:
* Provide training and professional development opportunities for special education staff.
* Mentor and support special education teachers and paraprofessionals in instructional strategies, classroom management, and best practices.
* Student Assessment and Progress Monitoring:
* Oversee the assessment of students' needs and the development of appropriate educational plans.
* Monitor and evaluate the effectiveness of special education programs and services.
* Analyze student performance data to inform instructional practices and program improvements.
* Collaboration and Communication:
* Serve as a liaison between special education staff, general education teachers, parents, and external agencies.
* Facilitate effective communication and collaboration to ensure coordinated support for students.
* Conduct meetings with parents, teachers, and other stakeholders to discuss student progress and program effectiveness.
* Compliance and Reporting:
* Ensure compliance with all IDEA (Individuals with Disabilities Education Act) requirements.
* Prepare and submit necessary reports to state and federal agencies.
* Maintain accurate and up-to-date records of student progress and program activities.
* Resource Management:
* Assist in the development and management of the special education budget.
* Identify and allocate resources, including technology, materials, and personnel, to support special education programs.
* Seek out and apply for grants and additional funding opportunities to enhance special education services.
* Performs other job duties as assigned.
Supervisor and Reviewers:
Student Services Director
$39k-59k yearly est. 37d ago
Implementation Support Coordinator
Psi Services 4.5
Support associate job in Santa Fe, NM
**Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners.
The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely.
**Role Responsibilities**
+ Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials).
+ Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement.
+ Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks.
+ Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status.
+ Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy.
+ Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff.
+ Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions.
+ Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed.
+ Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones.
+ Support lessons-learned documentation by highlighting recurring issues or areas for process improvement.
**Knowledge, Skills and Experience Requirements**
+ High school diploma or equivalent required; Bachelor's degree preferred.
+ 1+ years' experience in client management, project coordination, quality assurance, or a related field.
+ Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred.
+ Demonstrated ability to manage technical documentation and version control.
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$65k yearly 3d ago
Product Support Specialist
Vontier
Support associate job in Santa Fe, NM
The primary role of this position is to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely with the Field Service, Technical Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer advocate while tracking the pulse of market and technology trends to ideate, incubate, and accelerate solutions that deliver high value to customer problems that differentiate vs competition.
**Responsibilities**
- Ensuring an improved feedback loop between product management and engineering to increase the rate of new product vitality
- Driving share gain by championing innovative new platforms and features in an agile environment that maintain leadership position in the market and differentiate vs competition.
- Defining the target customer segment, identifying customer pain points/problems to solve, developing a commercial hypothesis (qualitative), validating the commercial hypothesis (quantitative), outlining a clear value proposition for the target customer, defining positioning vs competition, and clearly defining the product/solution requirements.
- Championing customer requirements throughout the process and ensuring development meets those requirements through proper customer engagement and field trial execution.
- Ensuring we have support applications in place to increase "ease of doing business" with our Environmental Solutions brands
- Partnering with the commercialization team to develop robust launch plans including global product content/assets (clear articulation of value proposition), competitive comparisons, value-based pricing strategy, sales enablement tools, launch presentations, and training materials.
- Cultivating relationships with key technology partners that enhance the value of GVR's digital ecosystem. Drive experimentation to rapidly vet potential solutions and scale to maximize impact.
- Global Responsibility: Heavy focus on North America with some International travel possible
**Required Skills / Qualifications / Certifications / Tech Stack**
**Essential**
- 3+ years in technical/engineering backgrounds with a deep understanding of how the fueling infrastructure works
- Ability to generate a high level of precise technical feedback to ensure new product hardware and software applications are working as needed in a field environment
- Customer-centric mindset and comfort talking to end customers as necessary to help with product adoption
- Ability to travel 25%+ of the time
-
**Preferable**
- 2+ years of familiarity working with Veeder-Root's Environmental Solutions portfolio
The base compensation range for this position is $100,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.*
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
**WHO IS GILBARCO VEEDER-ROOT**
Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
$26k-49k yearly est. 32d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support associate job in Santa Fe, NM
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$61k-86k yearly est. 12d ago
General Support
Vulcan Materials Company 4.7
Support associate job in Santa Fe, NM
Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country.
When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.
What You'll Do:
Promote Safety. In accordance with MSHA and Vulcan standards, take an active role in prioritizing safety throughout the operation for yourself and others at all times.
Perform General Physical Activities. Perform a variety of tasks assisting with the operation of the plant, including using hand tools, cleaning, washing, sweeping, and shoveling materials.
Repair and Maintain Equipment. Assist co-workers in servicing, repairing, and adjusting various pieces of equipment throughout the plant.
Inspect Equipment and Structures. Perform daily inspections and maintenance of plant equipment to ensure safe, reliable, and compliant operations that maximize production and minimize interruptions.
Operate Vehicles and Equipment. Operate heavy construction equipment or similar types of cleanup loaders to assist with the plant's operation.
Additional Responsibilities. Other duties as assigned.
Skills You'll Need:
Experience. Previous experience in the aggregate or construction industry is preferred.
Knowledge of Best Practices. Knowledge of general principles and practices of industrial maintenance, construction, or aggregate production is preferred.
Flexibility. Must be able to work overtime and extended hours depending on customer and company demands. Must be able to work outside in all types of weather conditions and tolerate being exposed to loud noises.
Mechanical Skills. Must have some knowledge of industrial tools, their uses, and maintenance.
What You'll Like About Us:
Hourly Range. The base hourly range for this role is between $20.00 - $25.00 per hour. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate's compensation, we consider a number of factors, including skillset, experience, job scope, and current market data.
Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication.
Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.
Meaningful Work. What sets us apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.
Health Benefits. Medical, Dental, Vision programs, plus much more.
Rest and Relaxation. Paid vacation, personal floating days, and paid holidays.
Prepare for the Future. 401(k) with company match and contribution.
Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.
Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES AND PROFESSIONAL RECRUITERS
Vulcan Materials Company has an internal recruiting department. Please review our policy regarding the use of temporary staffing agencies, placement services, and professional recruiters.
$20-25 hourly 34d ago
General Support
Vulcanmat
Support associate job in Santa Fe, NM
General Support - 2500038A Description Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country.
When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.
What You'll Do:
Promote Safety. In accordance with MSHA and Vulcan standards, take an active role in prioritizing safety throughout the operation for yourself and others at all times.
Perform General Physical Activities. Perform a variety of tasks assisting with the operation of the plant, including using hand tools, cleaning, washing, sweeping, and shoveling materials.
Repair and Maintain Equipment. Assist co-workers in servicing, repairing, and adjusting various pieces of equipment throughout the plant.
Inspect Equipment and Structures. Perform daily inspections and maintenance of plant equipment to ensure safe, reliable, and compliant operations that maximize production and minimize interruptions.
Operate Vehicles and Equipment. Operate heavy construction equipment or similar types of cleanup loaders to assist with the plant's operation.
Additional Responsibilities. Other duties as assigned. Qualifications Skills You'll Need:Experience. Previous experience in the aggregate or construction industry is preferred. Knowledge of Best Practices. Knowledge of general principles and practices of industrial maintenance, construction, or aggregate production is preferred.Flexibility. Must be able to work overtime and extended hours depending on customer and company demands. Must be able to work outside in all types of weather conditions and tolerate being exposed to loud noises.Mechanical Skills. Must have some knowledge of industrial tools, their uses, and maintenance. What You'll Like About Us: Hourly Range. The base hourly range for this role is between $20.00 - $25.00 per hour. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate's compensation, we consider a number of factors, including skillset, experience, job scope, and current market data. Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets us apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more.Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution.Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions. NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES AND PROFESSIONAL RECRUITERS Vulcan Materials Company has an internal recruiting department. Please review our policy regarding the use of temporary staffing agencies, placement services, and professional recruiters. Job: Operations Primary Location: New Mexico-Santa Fe Organization: GM - NM Schedule: Full-time Job Posting: Dec 16, 2025, 10:31:22 PM
$20-25 hourly Auto-Apply 1d ago
2025-2026 SY: Program Support Specialist (POOL)
Santa Fe Public Schools 4.5
Support associate job in Santa Fe, NM
Special Education Support/Program Support Specialist Additional Information: Show/Hide Title: Program Support Specialist Work Unit: Special Education Department Reports To: Executive Director of Special Education Services
Contract Length:
10 month
Pay Schedule:
Program Support Specialist Overtime Status:
Exempt Hours:
8 hours per day Union Status:
NEA Licensure:
NMPED Pre K-12 Special Education Teacher Level II or Level III
Note: All positions with Santa Fe Public Schools require a post-offer/pre-employment background check. Some positions have additional requirements as established by federal or state rules and regulations.
General Function:
Provides professional development, onsite coaching, and consultation to professional education staff, support staff, and related service providers in the areas of evidence-based practices to promote academic, behavioral, motor, adaptive, vocational, and social skills for students with Autism. Supports educational staff from PreK - transition and assists teams with identifying strategies and interventions and provides implementation strategies. Researches and creates professional development for staff in evidence-based practices. Attends IEP meetings when appropriate. Participates in required Special Education professional development and meetings. Supports the Special Education Department, SFPS schools and students in recognizing, understanding and serving students with autism.
Education/Training/Experience:
Minimum: Level II Pre K-12 Special Education Teacher. Documented experience working with students with autism. Four years of successful teaching/leadership/training experience.
Preferred: Master's degree in special education, or related area, preferred. Experience working with diverse populations. At least six years of working in public schools. Experience working in a school district with training, coaching, and consultation with professionals and paraprofessionals supporting students with autism.
Knowledge/Skills and Abilities:
Building relationships with school teams, parents, and students. Ability/skills to work on multi-disciplinary teams and engage in team-problem solving. Ability/skills to be a team leader and to build capacity among the team member. Understanding and ability to train staff on evidence-based practices for students with Autism Spectrum Disorder. Keen observation skills that translate into technical assistance (suggestions, materials, training) for teaching staff. Consultation, professional development, coaching and modeling for special education teachers, educational assistants, related service providers, general education teachers and administrators who work with students with ASD. Knowledgeable of the autism evaluation process to determine educational eligibility and ability to interpret results to assist IEP teams during IEP meetings. Familiarity with a variety of learners including those with and without special education identification. Experience working with a variety of learners in a variety of special education settings (for example resource and self-contained) and with students from pre-K through transition. Ability to effectively manage performance responsibilities in a timely, organized manner. Understands, supports, and implements federal, state, LEA (district) building policies and procedures. Able to build and maintain a schedule centered on building and student needs. Promotes positive public relations for the district, the building and education settings. Demonstrates effective communication and collaboration skills with parents, students, other professionals, and service providers.
Essential Job Functions:
Performs all functions in accordance with established policies, procedures, safety and environmental regulations, facility and computer security policies and procedures. Functions are subject to change from time to time to meet the needs of the organization. Current essential functions include the following:
* Assist school personnel and parents in the development, implementation, and monitoring of education intervention plans for identified individuals with an IEP experiencing additional learning and/or behavior problems prior to additional evaluation(s).
* Assist general and special education teachers with instructional, environmental, and curriculum adjustments to accommodate the needs of identified individuals experiencing additional learning and/or behavior problems.
* Consults for schools in the identification of students with autism including maintaining a least restrictive environment.
* Read and interpret individual assessments in academic and/or behavioral areas for individuals being considered for eligibility or re-evaluation of special education entitlement and needs, including ADOS (training can be provided).
* Assistance with each level of progression from one school level to the next is a major component of this job and starts with early intervention to preschool.
* Assist in interpreting the instructional implications of an Individual Education Program/Individual Family Service Plan and use a wide variety of techniques at an individual, group, and systems level to evaluate: Pre-academic/academic skills; learning aptitudes; social skills; functional behavior; learning environments and school climate; developmental skills; entitlement for special education.
* Assist in and monitor the implementation of all procedural and record requirements for entitled individuals receiving services, ensuring that services are in compliance with federal and/or state regulations, and IEPs.
* Participate and provide assistance to teachers in the development and documentation of an individual's IEP to ensure appropriateness and compliance with components required by law including least restrictive environment.
* Recommend strategies and resources to meet the cultural diversity needs of students and families.
* Participate in initial IEPs for students qualifying for special education instructional services.
* Coordinate meetings, assist and/or participate in IEP/IFSP reviews, facilitate reevaluations and graduation/exit meetings as required by law to ensure appropriateness of educational goals and special education services.
* Assists district/buildings and/or early childhood and education settings in interpreting and implementing special education policy, procedures, and due process.
* Consultation, professional development and coaching of teachers in autism classrooms
* Support inclusive practices for students with autism.
* Provide effective alternatives to teachers, parents, and administrators to enhance learning, instruction, and behavior for identified students with autism.
* Assist teachers in improvement of instruction by providing suggestions for management techniques and instructional strategies, and evaluation in the areas of achievement and progress on individual goals.
* Assist special and general education teachers with instructional, environmental, and curricular accommodations and modifications to support individuals with IEPs in the least restrictive environment.
* Provide and/or support the professional development of general and special education teachers in the implementation of evidence/research-based, best practices for inclusion and instruction for students with IEPs.
* Assist with transition planning to increase post-secondary outcomes.
* Provide support of Assistive Technology for students with autism.
* Provide schools and classroom teachers with strategies to address disruptive behavior.
* Participate in summer autism training (2-week commitment).
* Collaborate with Program Support Specialists pre-k to 12.
* Functions with leadership and flexibility in fulfilling their LEA responsibilities as a member of the education team.
* Implements additional functions based on building/district needs as assigned by special education administrator.
* Supports district in compliance and implementation of state and federal regulations, IDEA and the New Mexico Administrative Code for Special Education.
* Assist district/system in providing professional development activities and/or locating resources for:
* General education interventions for students with IEPs; special education interventions; data collection/progress monitoring/data-based decision-making; other current issues in their professional field; progression process (for students changing levels: elementary to middle school, etc.).
* Demonstrates habits and skills of continuous inquiry and learning.
* Works collaboratively to improve professional practice and student learning.
* Applies research, knowledge, and skills from professional development.
* Establishes and implements an individual professional development plan based upon the SFPS professionals' needs aligned with the district's needs assessment.
* Participates on district committees, resource teams, and projects as appropriate.
* Provides training in specific areas of expertise; is willing to develop expertise for training purposes.
* Maintain and improve professional skills and practice and assist with the provision of professional development opportunities for district staff/community providers and/or families in areas including:Teaching and learning strategies; classroom management techniques and individual interventions; working with individuals who have disabilities and/or other special needs; data collection and progress monitoring; inclusion; transition; Adult Learning Theory; working with other professionals, including parents.
* Performs other duties as assigned.
Salary Range:
$53,915 to $65,868+
Resources Used in Performing Job Include (but are not limited to):
Standard office equipment and software platforms such as Microsoft Office and the Google Suite.
Autism software and Apple software. Assistive Technology equipment.
Physical/Cognitive Requirements:
The work is primarily performed in an office or school setting. It requires the ability to communicate effectively using speech, vision, and hearing. The work requires the use of hands for simple grasping and fine manipulations, at times bending, squatting, and reaching. The ability to lift, carry, push up to 40 pounds. Frequent trips by automobile to school sites and departments is required. Must possess and maintain a valid driver's license and private transportation.
Environmental Conditions:
Must have the ability to sit at a desk or computer for long periods during the day. Frequent travel between schools and offices. Varied environmental noise levels - when visiting a building the noise level may be loud and in an office - quiet, and at meetings - moderate. Extensive use of telephones and virtual/in-person meetings. Frequent interruptions.
Personal Accountability:
* Demonstrates reliability as evidenced by attendance records and punctuality.
* Properly notifies supervisor and/or designee of absences or tardiness.
* Begins and completes work within the allotted time.
* Consistently appears in attire appropriate to the work environment.
* Demonstrates skill in the use of equipment including its capabilities, limitations and appropriate/ special application.
* Protects the district's resources through appropriate and careful use of supplies and equipment.
* Utilizes appropriate body mechanics to aid in the prevention of muscle strain/injury.
$53.9k-65.9k yearly 29d ago
Facilities & Support Specialist (Customer Service Representative)
Homewise 4.1
Support associate job in Santa Fe, NM
Requirements
Education and Experience:
High school diploma or equivalent.
Work Schedule:
Ability to travel as needed.
Must be available to work Monday to Friday, 7:45 am - 5:15 pm.
Physical Requirements:
This role is primarily sedentary, with occasional lifting of objects weighing up to 20 pounds.
If you are a self-motivated individual with excellent customer service skills and the ability to work in a fast-paced environment, we invite you to apply for the position of Facilities & Support Specialist at Homewise, Inc. Please submit your resume and a cover letter detailing your relevant experience and interest in the position. We appreciate your interest in joining our team!
$38k-45k yearly est. 60d+ ago
Dispute Correspondence Support Specialist
Carrington 4.4
Support associate job in Santa Fe, NM
**Come join our amazing team and work in our Westfield, IN location, or remote from home in Eastern Time Zone!** The Dispute Support Specialist is responsible for providing general support to the Loan Administration Support Department's Dispute Team to ensure proper tracking and organization of customer complaints and issues. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $23.50/hr - $25.50/hr.
**What you'll do:**
+ Responsible for gathering and providing written analysis of complaints with an emphasis on business/regulatory errors.
+ Maintains and updates customer complaint file tracking system to ensure the system is up to date and accurate and in compliance with regulatory guidelines.
+ Collaborates daily with multiple internal business units by gathering information to resolve open complaints.
+ Provides support to the Dispute Team by preparing outgoing packages, copying, and scanning documents.
+ Provides general administrative support as needed.
+ Performs other duties or special projects as assigned.
+ Knowledge of Microsoft Office Suite required
+ Must be a team player with strong attention to detail and able to work independently.
+ Knowledge of relevant industry-specific software packages preferred
+ Strong analytical skills and attention to detail
+ Ability to interact with senior management
+ Ability to make decisions that have significant impact on the department's credibility, operations, and services
+ Ability to organize and prioritize own work schedule on short-term basis
+ Strong math skills, balance and check results for accuracy
+ Ability to compose letters
+ Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly
+ Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints
**What you'll need:**
+ High school diploma or GED required. College education preferred but not required.
+ Minimum of two (2) years related mortgage banking, and/or financial industry experience required.
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
**Notice to all applicants: Carrington does not do interviews or make offers via text or chat.**
\#LI-SY1
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
$23.5-25.5 hourly 21d ago
Store Support
Home Depot 4.6
Support associate job in Santa Fe, NM
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
$26k-31k yearly est. 60d+ ago
support staff
Geico 4.1
Support associate job in Sena, NM
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
na
$31k-36k yearly est. Auto-Apply 60d+ ago
Scholarship Support Specialist
New Mexico Highlands University Portal 3.5
Support associate job in Las Vegas, NM
Under general supervision, within a centralized financial aid and scholarship services environment, evaluates, approves, and awards scholarships to students in accordance with state and university regulations, policies, and operational guidelines.
Duties And Responsibilities
Assess eligibility criteria of applicant and advise students and parents regarding scholarship searches , processes, and requirements. Evaluate student academic progress and serve as chairperson for scholarship committees for scholarship appeals. Maintain scholarship database. Conduct Scholarship workshops and orientations. Perform duties as assigned.
Physical Demands
Repetitive hand motion and prolonged use of computer; Sitting for extended periods of time; No or very limited physical effort required.
Preferred Qualifications
Bachelor's Degree Knowledge of Microsoft Office Suite Financial Aid Experience.
$35k-47k yearly est. 60d+ ago
Technical Support Engineer
Echostar 3.9
Support associate job in Las Vegas, NM
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $18.50/Hour
$18.5 hourly 14d ago
Territory Support Specialist (Field/Travel)
Vontier
Support associate job in Santa Fe, NM
The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership.
**Key Responsibilities:**
+ Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees.
+ Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory.
+ Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion.
+ Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration.
+ Prepare detailed reports summarizing findings from territory surveys and eligibility assessments.
+ Collaborate with the franchise sales team to align territory plans with overall business objectives.
**WHO YOU ARE (Qualifications)**
+ Strong interpersonal and communication skills to effectively engage with shop owners and managers.
+ Ability to conduct detailed surveys and analyze geographic and business data.
+ Self-motivated with excellent organizational skills and attention to detail.
+ Previous experience in franchise development, sales, or territory management is a plus.
+ Valid driver's license and willingness to travel within assigned territories.
+ The position requires approximately 90% overnight travel.
+ Must Live within 30 miles of an Airport
+ High School Diploma Required.
The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.*
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
**WHO IS MATCO**
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** .
**BENEFITS**
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path
Dress for your day - every day casual/jeans
Employee discounts
15 days vacation + 3 floating holidays + 10 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Student loan payment assistance
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
$50k yearly 60d+ ago
Store Support
Home Depot 4.6
Support associate job in Santa Fe, NM
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
How much does a support associate earn in Santa Fe, NM?
The average support associate in Santa Fe, NM earns between $29,000 and $86,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Santa Fe, NM
$50,000
What are the biggest employers of Support Associates in Santa Fe, NM?
The biggest employers of Support Associates in Santa Fe, NM are: