Post job

Support associate jobs in Somerville, MA - 956 jobs

All
Support Associate
Support Specialist
Service Support Specialist
Direct Support Associate
Technical Operations Specialist
Service Desk Specialist
Support
Support Coordinator
Production Support Specialist
Technical Support Executive
Information Technology/Support Technician
Systems Specialist
Air Support Operations Operator
Program Support Technician
  • Direct Lending Associate - Private Credit

    Liberty Mutual Insurance 4.5company rating

    Support associate job in Boston, MA

    A prominent investment firm is seeking an Associate for its Direct Lending team in Boston, MA. The role involves overseeing the private credit investment process, including sourcing and underwriting loans, and requires at least 5 years of investing experience, with strong skills in relationship building and communication. The company values innovation and offers a supportive work environment with a focus on diversity and inclusion. #J-18808-Ljbffr
    $86k-143k yearly est. 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Applied Tech Market Executive - Innovation Economy Banking MD

    Jpmorgan Chase & Co 4.8company rating

    Support associate job in Boston, MA

    A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion. #J-18808-Ljbffr
    $69k-114k yearly est. 3d ago
  • Fleet Management Support Specialist

    Crown Equipment Corporation 4.8company rating

    Support associate job in Boston, MA

    : Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $46k-59k yearly est. 5d ago
  • Operations Support Associate

    Primark 2.6company rating

    Support associate job in Burlington, MA

    Operations Support Because your opportunities are endless Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you create a safe customer and colleague in-store environment and support operational excellence for an amazing shopping experience. If you are ready to do retail our way, apply now to be an in-store Operations Support colleague! What will I be doing? As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers. From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store. Here is how it looks in action: • Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence • Support the customer experience by printing POS tickets and assist with updating price adjustments • Support with EHS activities in accordance to local guidelines, including training new hiring and training refresher courses • Raise maintenance repair orders, liaising with contractors, and supporting store management teams required contractor paperwork • Assist with reporting and resolving technology repairs in a timely manner • Input updates to systems and maintain stock file accuracy and manage lost property process • Order PPE, store stationary orders, shop floor hardware goods, and ensure First Aid kits are stocked • Support with routine self-audits and update the Store Manager/ EHS & Operations In-Store Lead on daily/weekly activities and deadlines Who you are: You have a passion for store operations and enjoy providing a great colleague and customer experience! You also bring the following skills and experience: • Strong organizations, administration, and data entry skills. • Great people skills with the ability to build and maintain credible working relationships with colleagues. • Ability to effectively communicate, guide, and support colleagues • Planning and organising skills with strong attention to detail. • Administrative, data entry, and computer skills. • Positive, proactive, and self-motivated Excited? Good. Because it's energising to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. We encourage all our people to grow, learn, and develop. Apply today to join us! Our fashion isn't one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. The pay range for this role is: $18.70 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
    $18.7 hourly 1d ago
  • Manufacturing Technical Operations Specialist

    JMD Technologies Inc.

    Support associate job in Boston, MA

    Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results
    $50-58 hourly 2d ago
  • Project Support Coordinator

    Monument Staffing

    Support associate job in Boston, MA

    A mission-driven organization working at the intersection of health and public impact is seeking a highly organized, proactive Project Support Coordinator to support a fast-moving team. This role is ideal for someone who is extremely detail-oriented, responsive, and comfortable working in a dynamic, start-up environment. The Project Support Coordinator plays an important support role across project execution, communications, partner engagement, and internal operations. This position also supports the development of materials and processes that reflect the organization's commitment to strong relationships, collaboration, and thoughtful partnership. This is a remote role. Key Responsibilities Support project planning and delivery, helping coordinate timelines, tasks, and next steps across multiple workstreams Prepare materials for leadership and internal meetings, including background documents, summaries, and presentation support Assist with email and written communications, tracking key messages and helping ensure drafts align with intended content and goals Maintain clear and consistent documentation standards, including proofreading, formatting, and ensuring materials follow internal style guidelines Support fundraising and external engagement efforts, including event preparation, donor tracking, and coordination of outreach-related tasks Help manage and update relationship tracking systems, supporting both development activities and broader partner mobilization efforts *Quoted salary range does not guarantee the final salary offer. Offers will be determined by variables such as years of experience, education level, etc. by the client.** **This job posting is being posted on a clients behalf by an agency. For confidentiality reasons, this is not the original/exact job description. Specific details will be provided to candidates that are invited to interview with the client.**
    $33k-49k yearly est. 1d ago
  • Materials Planning & Systems Specialist

    Klein Marine Systems, Inc. 3.9company rating

    Support associate job in Newburyport, MA

    Who we are Klein Marine Systems is the world's leading side scan sonar manufacturer, and we are immensely proud of where we are and how we got here. We are currently undergoing a remarkable period of transformation, making now an incredibly exciting time to join our team. We are searching for dynamic, technically skilled individuals who are passionate about their work to join us in Newburyport, MA. In return, you will have the opportunity to be part of the world's leading side scan sonar enterprise: contributing to significant advancements in our technologies and operations. Unleash your potential with a rewarding career If you possess a visionary mindset, a knack for solving complex challenges, and a burning desire to make a genuine impact on the world, explore our job opportunities. Seize the opportunity to unleash your courage and contribute to a more connected, smarter, and brighter future. We are seeking a highly motivated Materials Planning & Systems Specialist to support and improve the company's Material Requirements Planning (MRP), production floor scheduling, and product data management processes. This role will also coordinate the implementation of a new Product Lifecycle Management (PLM) system, ensuring accurate data flow between Engineering, Supply Chain, and Manufacturing systems. The ideal candidate is detail-oriented, highly organized, and experienced with manufacturing planning systems. This role will help bridge operations and engineering to ensure materials, schedules, and data are aligned for efficient production. The Materials Planning & Systems Specialist position will be located in our Newburyport, MA location and will report to our Director of Operations. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Key Responsibilities: Material Planning & MRP Execution Execute and monitor MRP runs in Microsoft Business Central, ensuring accurate material availability and production planning. Analyze MRP outputs to identify shortages, expedite needs, and recommend planning parameter adjustments. Maintain accurate BOMs, routings, and item data to ensure effective material planning. Work cross-functionally with Procurement, Engineering, and Production to resolve material and scheduling conflicts. Track and report on key metrics such as material shortages, schedule adherence, and inventory accuracy. Production Planning Assist in developing and maintaining production schedules that align materials and capacity. Support manufacturing leads in load balancing and prioritizing work orders. Improve data accuracy for work order reporting and WIP tracking. Help identify and address bottlenecks or inefficiencies in the scheduling process. PLM Implementation & Systems Integration Serve as the primary coordinator for the new PLM system implementation, replacing Omnify. Work with Engineering and IT to define workflows for change management, revision control, and document release. Support data migration of part records, BOMs, and associated documents. Ensure synchronization between PLM and Microsoft Business Central to maintain consistency across systems. Train and support users on new PLM tools and processes after deployment. Continuous Improvement Identify and implement process improvements for MRP accuracy, data integrity, and planning efficiency. Support initiatives to improve communication between Engineering and Operations through better system integration. Document and maintain standard operating procedures related to planning and change control. Qualifications and Essential Skills: Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, or related field (or equivalent experience). 3+ years of experience in materials planning, MRP execution, or production control in a manufacturing environment. Hands-on experience with ERP systems (Microsoft Business Central preferred). Familiarity with PLM tools (Omnify or similar) and basic understanding of change management processes. Strong analytical skills and attention to detail. Excellent communication and organizational abilities; comfortable working across departments. Preferred Qualifications Experience in electro-mechanical product manufacturing. Experience participating in or supporting a system implementation project (PLM, ERP, or MES). Familiarity with ISO 9001 or AS9100 environments. Lean or Six Sigma certification a plus. Klein Marine Systems offers a generous compensation package; benefits begin on date of hire. Comprehensive Health, Dental and Vision Plans Elective deductions for Flexible Spending Accounts Company Paid Life Insurance, Short and Long-Term Disability Supplemental Life Insurance Supplemental Critical Illness and Accident coverage 401(k) Retirement Savings Plan with employer contribution; Roth IRA option Employee referral program 14 Paid Holidays Flexible work arrangements Generous Flex Paid Time Off account Are you ready to join our exceptional team? We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.
    $86k-127k yearly est. 4d ago
  • Technical Operations Specialist

    Insight Global

    Support associate job in Boston, MA

    Insight Global is seeking multiple Senior Specialists for various shifts to join our clients Manufacturing Technical Operations (MTO) team in Boston. This role involves complete ownership of quality records, including Deviations, CAPAs, Change Controls, Risk Assessments, and Analytical and Quality Control Investigations supporting cell manufacturing. Key Responsibilities: -Triage manufacturing issues in real-time on the manufacturing floor. -Lead and write investigations for quality events using root cause analysis tools. -Collaborate with SMEs to determine immediate actions, containment, and document impact assessments. -Propose corrective and preventive actions based on root cause analysis. -Manage CMC CAPAs and change controls from initiation to closure. -Own deviations, CAPA, Effectiveness Check (EC), and Risk Assessment records in eQMS. -Ensure all timelines and due dates are met. Promote compliance best practices within MTO and QA teams. -Support MTO intake and prioritization, distributing and acting on metrics. -Implement MTO best practices and ensure exceptional collaboration and communication. -Maintain schedule flexibility to support cell manufacturing clinical hours. -Perform other duties and projects as assigned. -This is an on-site position based in Boston. If you are passionate about quality and compliance in cell manufacturing, we encourage you to apply. Shifts 1st shift: Monday-Friday - 8:00am-5:00pm 2nd shift: Sunday - Thursday - 3:00pm-11:30pm Required Skills & Experience •6+ years progressive experience in pharmaceutical development and manufacturing. •BS in engineering, science or related discipline. •Excellent planning and organizational skills, with the ability to balance production, development and continuous improvement needs. •Experienced with technical writing and performing event investigations in a GMP-compliant environment. •Experience gowning manufacturing floor in Grade B environments. Compensation: $45/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
    $45 hourly 1d ago
  • PM Bus Ride Support - Temporary

    Uxbridge Public Schools

    Support associate job in Uxbridge, MA

    PM ride along and student support: staff will be picked up at Taft ELC prior to the start of school, and will ride the bus route. Staff will provide proximity support for two students, and assist the monitor with addressing behaviors involving seat safety and student-student interactions. Staff may be asked to track specific behaviors for identified students as needed to determine changes or additional accommodations for students who ride the bus. My application affirms, that I have read and understand that the information which I have provided with this application process and the accompanying resume is true and complete to the best of my knowledge. I agree that any omission or falsified information shall subject me to disqualification from further consideration for employment and shall be considered justification for my immediate dismissal if discovered at a later date. I hereby authorize all persons, schools, current employer(s) and previous employers and other organizations named in the application process and accompanying resume to provide Uxbridge Public Schools with any relevant information that may be helpful in arriving at an employment decision. I hereby release, indemnify and hold harmless said persons and entities and Uxbridge Public Schools from and all liability for providing and/or using this information."
    $29k-43k yearly est. 5d ago
  • Support Specialist

    Business Needs Inc.

    Support associate job in Framingham, MA

    Key Responsibilities: Monitor reporting detailing equipment that requires service that is outside of service level agreements: • Communicate expectations and track results • Escalate concerns as needed • Log data into tracking sheets Process and track invoices: • Enter and calculate status of spend • Ensure invoices are received and processed timely Create weekly Supply reports • Download data and create spreadsheet communication to major providers • Track status of communications • Monitor supply levels Communication/Interactions: • Excellent verbal and written communication skills • Highly collaborative team player with can-do attitude • Results-oriented, analytical thinker, intellectually curious Essential skills and experience: • Knowledge of Excel a must • Detail-oriented, organized • Project management • Self-motivated • Data science, inventory management • Knowledge of MS Office, PowerPoint a plus Education: • Bachelor's degree • Aggressive and proactive attitude to solve problems and win at all levels • Intermediate to Advanced Microsoft Excel skills
    $34k-58k yearly est. 2d ago
  • Production Support Specialist - 26-00177

    Cyberthink Inc. 4.2company rating

    Support associate job in Framingham, MA

    As a Production Support Specialist, you will play a key role in supporting Store equipment platform of over 15,000 machines. This assignment will provide the opportunity to dig into detail and use analytical skills to manage supplies and vendors! You will play a supporting role in vendor management and general database support while working with a group of highly skilled professionals in a result focused environment. Key Responsibilities: Monitor reporting detailing equipment that requires service that is outside of service level agreements: Communicate expectations and track results Escalate concerns as needed Log data into tracking sheets Process and track invoices: Enter and calculate status of spend Ensure invoices are received and processed timely Create weekly Supply reports: Download data and create spreadsheet communication to major providers Track status of communications Monitor supply levels Communication/Interactions: Excellent verbal and written communication skills Highly collaborative team player with can-do attitude Results-oriented, analytical thinker, intellectually curious Required Skills, Experiences, Education and Competencies: Bachelor's degree Aggressive and proactive attitude to solve problems and win at all levels MS Office, PowerPoint, Advanced Microsoft Excel skills Detail-oriented, organized Project management Self-motivated Data science, inventory management The hourly range for roles of this nature are $18.00 to $25.00/hr. Rates are heavily dependent on skills, experience, location, and industry. cyber Think is an Equal Opportunity Employer.
    $18-25 hourly 2d ago
  • Transportation Support Specialist

    Recovery Centers of America 4.1company rating

    Support associate job in Westminster, MA

    Position Overview: The Transportation Support Specialist provides transportation to patients to and from treatment, and to destinations such as medical appointments, urgent care visits, and other locations as directed by the Administrative Manager in a safe and timely manner, adhering to strict time schedules. The Transportation Support Specialist may also assist in patient care activities to include assisting patients with daily schedules, monitoring patient safety/rounding, leading patients in educational and recreational activities, and accompanying patients to and from examinations and treatments. Specific Responsibilities: Transports patients and/or staff Performs and documents daily vehicle inspections to ensure safety Performs all aspects of patient belongings processing for new admissions and resulting from visitation, including search, debugging and deliver Monitors patient activities, provides security checks, completes documentation to include but not limited to, rounds sheet, Incident reports, records patient behavior Manage high-risk or re-engagement incidents Communicates with program leadership/administrator on-call any identified needs regarding safety, vehicle and/or transportation issues Communicates with inter-disciplinary departments regarding new admissions, discharges, and transfers Performs other assigned duties when patient transportation needs are low This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Education and Experience: Valid state driver's license Acceptable MVR High school diploma or equivalent Prior experience as a driver/transportation support specialist preferred 6 months experience in health and human service-related field preferred Maintains CPR certification Ability to work in fast-paced environment Excellent organizational skills and the ability to prioritize workload Proficiency with all technology hardware, systems and tools required to perform duties; training will be provided as needed. Competencies: Customer Service: Demonstrates concern for meeting internal and external customers' needs in a supervisor that provides satisfaction for the customer within the resources that can be made available. Impact and Influence: Works effectively with and through others including those whom there is no formal authority over. Time Management: Uses his or her time effectively and efficiently; concentrates his/her efforts on the most important priorities; adeptly handles several tasks at once. Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Work Environment: May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time seated in a motorized vehicle and on their feet, actively working with patients. Noise level is moderate. Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected
    $36k-42k yearly est. 5d ago
  • IT Tech Support- Only W2 and Locals Only

    SGS Technologie 3.5company rating

    Support associate job in Andover, MA

    US Citizens and Green card holders would be considered only on W2. We are looking for a Deskside Support Technician to provide hands-on technical support for end users. The ideal candidate will be responsible for troubleshooting and resolving issues related to desktops, laptops, printers, and other IT hardware/software in an onsite environment. Key Responsibilities Provide onsite deskside support to end users for desktops, laptops, and peripherals Diagnose and resolve hardware and software issues on Windows systems Install, configure, and troubleshoot printers (local & network printers) Perform system setups, imaging, OS installations, and upgrades Troubleshoot issues related to MS Office, Outlook, email, and common business applications Replace faulty hardware components (RAM, hard drives, keyboards, monitors, etc.) Provide support for basic networking issues (LAN, Wi-Fi connectivity, VPN access) Log, track, and resolve incidents using a ticketing system Escalate unresolved issues to appropriate teams when required Maintain IT asset inventory and documentation Ensure adherence to IT policies and security standards Required Skills & Qualifications Strong experience in desktop & laptop troubleshooting (Windows 10/11) Hands-on experience with printer setup, configuration, and troubleshooting Good understanding of hardware components and peripherals Experience with Active Directory (password resets, user unlocks, basic group management) Knowledge of ticketing tools (ServiceNow, Remedy, Jira, etc.) Basic understanding of networking concepts (IP, DNS, DHCP) Excellent customer service and communication skills Ability to work independently in an onsite environment Preferred Qualifications IT certifications (CompTIA A+, Network+, or similar) Experience supporting corporate or enterprise environments Exposure to SCCM, Intune, or endpoint management tools Soft Skills Strong problem-solving abilities Patience and professionalism while supporting end users Ability to manage multiple tasks and prioritize effectively
    $51k-67k yearly est. 2d ago
  • Service Desk L1 Support Specialist

    Global Partners LP 4.2company rating

    Support associate job in Waltham, MA

    As part of the IT Service Delivery team, the Service Desk L1 Onboarding/ Offboarding Specialist will support the onboarding/offboarding functions. This position will report to the Service Desk manager and will work with managers and IT to assist in manager needs and IT account creation processes, build laptops, and able to assist new hires with any questions during their first week of onboarding training. The primary focus and responsibilities of this position will be to hire/terminate those that join or leave Global. You will be involved with troubleshooting and helpdesk assistance will be required. This position is based out of Waltham, Massachusetts. We offer a flexible work environment. This means working up to 2 days a week remotely and the rest of the time in the office. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Setup and maintenance of desktop and laptop computers, printers, mobile devices, and other equipment for onboarding Assisting in the onboarding and offboarding process of employees Host new hire orientations as needed. Representing IT and must be able to speak layman's terms or translate tech speak to those that are not tech savvy Coordinate and interface with HR to ensure hires are created in a timely manner Providing proactive support and training to the user community Providing desk side or remote assistance to end users in the use of existing and new technologies, hardware, and software Assisting end users with installation, configuration and troubleshooting of hardware and software to ensure continued usability of equipment and software Contributing knowledge and updated information into Global's IT Knowledge Base. Additional hours may be required for problem management and special projects. Participation in Global's “off-hours” coverage rotation Tracking open issues using Global's ticketing system Additional Job Description: High School diploma/GED required Bachelor's degree in Computer Science desired Minimum 1-2 years as a Tier I Technical Support Specialist A basic understanding of Microsoft Active Directory, DNS, DHCP and IP Networking. Capable of building user workstations and/or laptops. Strong working knowledge of Laptops, Desktops and Printers support Ability to effectively support remote users via phone, email, and desktop remote control software. Have a strong working knowledge of the Apple ecosystem and able to troubleshoot Mobile Device Issues (iPhones, iPads) Basic phone PBX skills. Desired Technical Skills include: Experience with Active Directory Strong working knowledge of Windows 10 WDS and SCCM deployment Experience with iOS as an IT professional NON-TECHNICAL SKILLS: The ability to work independently or in a group setting. Highly organized and time management skills Public speaking- must be able to speak to a group. Ability to find technology workarounds to issues that cannot be resolved in a timely fashion. Good organizational skills. Good verbal and written communications skills. Desire to be challenged. Pay Range: $25.38 - $35.43 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $25.4-35.4 hourly Auto-Apply 12d ago
  • Operations Support

    Nutrien

    Support associate job in Norwood, MA

    Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future , is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity. Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven Seed and Dyna-Gro Seed; as well as financial, custom application and precision ag services. Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions. What You'll Do: Maintain facility, vehicles and equipment to company standards Perform general equipment maintenance and mechanical work Load and unload trucks Operate loaders, fork-lifts, tractors and location equipment in a safe manner Blend dry and liquid fertilizer with automated blend systems Load and deliver product to customers and/or custom application equipment Maintain delivery equipment to DOT standards and perform pre-post trip inspections Ensure all paperwork is completed for loading, delivering and unloading product at the location and to customers per Nutrien Ag Solutions requirements Maintain a clean and safe working environment Follow all Nutrien Ag Solutions Safety Rules Comply with all applicable laws and regulations Other Duties as assigned What You'll Bring: High School Diploma or equivalent required Agricultural, heavy equipment repair or operator experience preferred Ready to make an impact with us? Apply today! The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, Instagram, and X.
    $30k-44k yearly est. 46d ago
  • Asset Support Associate

    First Help Financial 4.3company rating

    Support associate job in Needham, MA

    First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Associate, Asset Support Your Location: Remote/Anywhere within the USA You Report To: Associate Manager, Skip Tracing Your Schedule: Monday to Friday 9:00am - 5:30pm EST Your Compensation: $19.27/hour plus monthly bonus! Learn more about our awesome Loss Mitigation team About the Opportunity: First Help Financial, voted and certified as a “Great Place to Work” by our workforce for the fifth year in a row, is adding a new partner to our Loss Mitigation department to accommodate our remarkable growth! What you will do: Your responsibilities include but are not limited to: Utilize a variety of skip tracing techniques and GPS asset tracking to locate and repossess vehicles. Work closely with agents during the repossession process to ensure that all steps are taken to secure the vehicle. Keep detailed repossession notes on all accounts within our loan management systems and RDN. Analyze loan information to discern pertinent and useful information to locate assets. Utilize investigative and repossession software to gather accurate information. Upload and document all relevant forms associated with the account and recovery. Focus and contribute to the Asset Management Department goals, KPIs, and performance metrics set by the Asset Manager. Work closely with internal departments and external vendors to ensure a successful recovery, including making follow-up calls to agencies for status updates. Ensure the smooth and effective day-to-day operations of the Asset Recovery Department. Ability to communicate effectively to promote efficient, correct workflows and establish positive working relationships across the business. Collaborate with team members to develop recovery strategies and share insights on accounts. Provide timely and accurate updates to both internal teams and repossession agents. Stay updated on industry regulations and best practices related to automobile repossession. What you bring: High School Diploma from an accredited institution or GED equivalent required. 1+ year of experience in a repossession-focused role or auto finance industry, with familiarity in best practices and relevant regulations. Late-stage collections, post-charge off or recovery experience is preferred. Prior experience in automobile recovery or financing industry preferred. Self-motivated and able to work effectively, efficiently, and multi-task in a fast-paced environment with minimal supervision. Demonstrate professionalism at all times and must possess effective communication skills. Results-driven, with a strategic and analytical mindset for problem-solving. Proficiency in Microsoft Office Suite (Excel, Teams, Outlook) and skip tracing platforms such as TLO, LexisNexis, or equivalent investigative tools. FHF Benefits… Great Perks - We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us. Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you . Diversity and Inclusion FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.
    $19.3 hourly Auto-Apply 11d ago
  • Direct Support Day program- (M-F, 40 hours) TREE

    Incompass Human Services

    Support associate job in Chelmsford, MA

    Title: Direct Support Professional, MTP/TREE Department: Day Services Program Direct Supervisor: Program manager, Day Services Status: Hourly, Non-Exempt Inclusive. Innovative. Open-Hearted. We are Care Champions. A team of adaptable, collaborative, diverse, mission-driven individuals with a passion for purposeful innovation and service excellence. Our community commits itself to being inclusive and welcoming as we put the whole person at the center of everything we do. This is a bargaining unit position. Schedule/Hours: Monday - Friday; 40 hours Monday: 8:00 am - 4:00 pm Tuesday: 8:00 am - 4:00 pm Wednesday: 8:00 am - 4:30 pm Thursday: 8:00 am - 4:00 pm Friday: 8:00 am - 3:30 pm Summary Direct Support Professional MTP/TREE staff are members of a team responsible for providing high quality direct care services to adults with developmental and intellectual disabilities in the MTP or TREE program who attend Incompass Day Services Programs. Staff are responsible for assisting individuals participating in groups and activities prescribed in the participants day habilitation support plan (DHSP) or Community Based Day Supports Individual Supports Plan (ISP). Day Services Direct Support Professional MTP/TREE staff are responsible for regularly interacting with and engaging program participants to ensure they are supported in the completion of their daily routine in the day services program. Staff will receive and must pass specialized training in order to provide enhanced supervision or interventions designed to address intensive behavioral support. Staff are responsible for treating all participants with dignity and respect and for ensuring the human rights of all participants served are met. Essential Job Functions Responsible for the health, safety and wellbeing of Participants served, seeking assistance and medical interventions as appropriate. Serves as a Mandated Reporter and is required to advise direct supervisor, DDS and DPPC immediately if abuse and/or neglect of a Participant is suspected. Handle crisis situations according to agency policies and procedures, seeking resources when necessary. Monitor job site for safety, cleanliness and upkeep and take necessary action to ensure the same. Report safety concerns per established protocols. Establish rapport with Participants participating in the Day Service program. Support the learning of Participants by use of motivational techniques, effective interventions and various communication approaches including verbal, gesture, and written communication. Assists in the implementation of each participant's DHSP or ISP, ensuring that they are engaged in activities that will assist them to reach their goals and objectives. Follows all implementation strategies a written and directed. Assist Participants with any activities of daily living (ADLs) as applicable to each Participant's abilities. Support each Participant's existing relationships and assist in increasing their network of friends and acquaintances. Responsible for producing accurate, legible, and complete documentation for Participants served, including but not limited to treatment charts and data sheets. Carry out all interventions in a Participant's DHSP, ISP, or support plans as written and trained. Redirect and/or physically support Participants who may be aggressive using proactive techniques while maintaining self-control. Accompany Participants on community trips using agency vehicles. Communicate effectively, professionally, and respectfully with Individuals, co-workers, management, guardians, and others while on company time. Responsible for being familiar with and abiding by Agency, Department, and Program policies and procedures and for acting in a manner consistent with organizational values, mission, and goals. Serve as an active, contributing, and problem-solving member of the team. Provide support to co-workers including relief staff by sharing knowledge about Participants as appropriate for the role of support staff. Attend and actively participate in mandatory staff meetings and training as well as supervision meeting Qualifications To perform this job successfully, individuals must be able to perform each essential job function satisfactorily. The requirements below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Experience/Education High School diploma or GED Previous related experience providing childcare/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other human services setting is required. Intensive behavioral support experience required. An equivalent combination of education and related work experience may be considered. Veterans, Security, Criminal Justice backgrounds are highly encouraged to apply Certificates, Licenses, Registrations Must successfully complete all mandatory training as required by the Agency within the required timeframe. Current First Aid certification Current CPR certification PABC restraint training required. MAP training required for TREE positions. Language Skills Ability to effectively, professionally, and respectfully communicate with co-workers, management, Participants, guardians and stakeholders. Must be able to read and write instructions; compose progress notes; read and interpret policy and procedure manuals; understand and follow written and/or verbal instructions; complete data sheets and other documents as needed in a complete and legible fashion. Ability to speak effectively, professionally, and respectfully before groups. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Reasoning Ability Ability to understand and apply common sense to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems, maintain composure and professionalism. Physical Demands While performing the duties of this job the employee is regularly required to stand, walk, sit, reach with hands and arms, stoop, kneel, crouch or crawl, use hands/fingers, talk and hear. The employee must frequently lift and/or move up to 50 pounds. Employees working with individuals who require physical interventions for behavior control need to demonstrate competency in physical restraint techniques (PAC restraint certification required). Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is moderate to loud. This job description is not all inclusive and does not state or imply that these are the only duties to be performed by direct support staff. Employees are required to follow/perform any job-related instruction or job-related duty as directed by their immediate supervisor or another member of management in the Residential function. Employee Benefits Medical & Dental Plans Vision Life & Disability Insurance 403B Retirement Plan Flexible Spending & Dependent Care Accounts Tuition Reimbursement Program Employee Referral Program Generous Paid Time Off and Vacation Time
    $30k-50k yearly est. 60d+ ago
  • Payroll Customer Service and Support Specialist

    Commonwealth Payroll & HR

    Support associate job in Marblehead, MA

    Job Description Customer Service and Support Specialist
    $39k-73k yearly est. 27d ago
  • Customer Service Support Specialist

    Scrub-A-Dub Auto Wash Centers

    Support associate job in Natick, MA

    Full-time Description New England's top car wash is looking for a Customer Service Support rep to join our Natick team! You will be the face of ScrubaDub for our customers, fielding in person questions and manning our customer service line. You'll have the opportunity to put smiles on the faces of your customers. This is a permanent, full time position in our Natick Carwash and is an administrative and support role for the carwash managers. Monday through Friday, 8 am to 5 pm with a 1 hour lunch break. Our Core Values Care Like Family - go above and beyond for your team Show Pride - quality service with a smile Accountability - own your performance Drive Change - commitment to constant improvement Safety Always Dazzle - provide superior customer experiences Your Responsibilities and Duties · Field in person and phone inquiries by customers at the Natick carwash. · Provide information about our products and services to customers · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions in our database · Develop and maintain a knowledge base of the evolving products and services · Site upkeep - maintain clean customer lounge and satisfaction cart · Other administrative and support duties to support the site as required Requirements Your Qualifications and Skills · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Benefits · Competitive Hourly Rate: $20 an hour starting · Medical: we cover 50% of medical and dental insurance premiums · Vacation: You will receive paid vacation, sick, and holiday pay · Personal Car Care: You will receive free car washes and employee discounts on car detailing services for your personal vehicles · Retirement: 401K plan with a 3% employer match · Scholarships - Tuition reimbursement and educational scholarships available Salary Description $20+ per hour
    $20 hourly 60d+ ago
  • Direct Lending Associate - Private Credit

    The Liberty Mutual Foundation 4.5company rating

    Support associate job in Boston, MA

    A global investment firm in Boston seeks an Associate for the Direct Lending team. Responsibilities include managing the investment process for private credit, engaging with Borrowers and Sponsors, and preparing investment committee documentation. A minimum of 5 years of investing experience, particularly in direct lending, is required. This position offers the opportunity to work with a talented team and contribute significantly to investment strategies that power economic growth. #J-18808-Ljbffr
    $86k-143k yearly est. 4d ago

Learn more about support associate jobs

How much does a support associate earn in Somerville, MA?

The average support associate in Somerville, MA earns between $27,000 and $98,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Somerville, MA

$52,000

What are the biggest employers of Support Associates in Somerville, MA?

The biggest employers of Support Associates in Somerville, MA are:
  1. Massachusetts Institute of Technology
  2. M.I.T. International, Inc.
  3. CGI Inc.
  4. Macy's
  5. Chico's FAS
  6. Primark Benefits
  7. Frette
  8. South Boston Community Health Center
  9. Berklee College of Music
  10. JLL
Job type you want
Full Time
Part Time
Internship
Temporary