Support associate jobs in Springfield, MA - 359 jobs
All
Support Associate
Support Staff
Support Specialist
Service Support Specialist
Information Technology Associate
Application Support Specialist
Systems Support Specialist
Direct Support Associate
Application Support Specialist
Women's Health Connecticut 4.5
Support associate job in Rocky Hill, CT
Women's Health Connecticut is seeking to hire a Full-time, Application Support Specialist!
Application Support Specialist- Revenue Cycle
Employment Type: Full-time, 40 hours per week
Working arrangement: Hybrid, 2-3 days onsite/in-office
Schedule: Monday- Friday, 8:00am- 5:00pm
Reports to: Director of Application Support Team
Position Summary: The Application Support Specialist, Revenue Cycle supports, configures, and optimizes healthcare applications supporting our revenue cycle operations, including athena One and Aptarro (RCxRules). This role partners with operational, clinical, technical, and vendor teams to ensure practice and central billing office workflows are accurately configured, maintained, and continuously improved.
By managing systems and workflows across the revenue cycle-from patient registration through final payment posting, the Specialist reduces errors, accelerates payment timelines, and improves overall financial performance. This position also plays a key role in end‑user training, system adoption, and ongoing application support.
Essential duties and responsibilities:
Provide application support for athena One and integrated revenue cycle systems.
Deliver on‑site and remote training for providers and staff, including new‑hire, refresher, and workflow‑specific training.
Support end users during go‑live events and post‑implementation stabilization.
Create and update training materials, policies, workflows, and standard work documentation.
Troubleshoot application issues and escalate to vendors and/or internal teams as appropriate.
Evaluate clerical and clinical workflows to ensure accurate system design.
Review workflows, data collection, reporting logic, and system behavior.
Complete ad‑hoc and routine scheduled updates to provider, location, fee schedules, and other system master files.
Create and maintain documentation for training, policies, procedures, workflows, and internal communications.
Administer application access, identity, and security, including insurance website access.
Create, test, and maintain charge pass rules supporting automated charge capture.
Troubleshoot rule behavior and system output to identify root causes and resolution paths.
Collaborate with vendor resources to resolve complex configuration and performance issues.
Anticipate issues, identify trends, and present solutions to operational leadership.
Support application upgrades, enhancements, and optimization initiatives.
Participate in team meetings, cross‑functional initiatives, and knowledge‑sharing efforts.
Demonstrate initiative, adaptability, and strong customer service orientation.
Promote a positive team environment focused on continuous improvement and service excellence.
Skills/qualifications:
Understanding of the complete Revenue Cycle, including insurance verification, charge capture, claims processing, posting, denials, and patient billing
Experience with athena One, or other EHRs and application master files
Hands‑on experience training, support, and collaboration with end‑users to improve workflows
Knowledge of payer portals, insurance website administration, and handling patient billing inquiries
Exposure to Aptarro (RCxRules) or other charge passing rule engine (rule creation & troubleshooting)
Effectively prioritizes work with exceptional attention to detail and strong organizational discipline
Proficient in Microsoft 365, collaborative tools, and everyday workplace technology
Qualified candidates are encouraged to apply to learn more about all the position has to offer!
The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.
$70k-91k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Waterbury | Home Support Staff
ABI Resources LLC 4.2
Support associate job in Waterbury, CT
ABI Resources What we do: We help people recovering from brain injury, stroke and TBI live and recover at home. You will help people with every part of their lives. Connecticut community care and home-based supported living services. You are important: ABI Resources values its employees, promotes an incredible team culture and truly understands the importance of a positive and supportive work environment. Employee satisfaction and engagement are crucial to the success of any organization. Still, they are especially vital in the home healthcare industry, where the quality of care provided is directly impacted by the well-being and morale of the caregiving staff.
ABI prioritizes open communication, collaboration, and inclusivity within the workplace. Team members are encouraged to share their ideas and perspectives, and everyone is treated with respect and dignity. This type of culture creates a more enjoyable work experience for employees and leads to better client care.
Team-building activities, social events, and volunteer opportunities are just a few examples of how ABI Resources creates an inclusive and supportive culture. This culture helps employees feel valued, appreciated, and connected to the agency and their colleagues. This type of culture leads to better client care and a more positive and satisfying work experience for employees.ABI Resources values its employees and promotes an incredible team culture, truly understands the importance of a positive and supportive work environment. Employee satisfaction and engagement are crucial to the success of any organization. Still, they are especially vital in the home healthcare industry, where the quality of care provided is directly impacted by the well-being and morale of the caregiving staff.
ABI prioritizes open communication, collaboration, and inclusivity within the workplace. Team members are encouraged to share their ideas and perspectives, and everyone is treated with respect and dignity. This type of culture creates a more enjoyable work experience for employees and leads to better client care.
Team Members support clients with:
All aspects of home and community life.
Ensuring consistent safety.
Providing a healthy and professional friendship.
Personal hygiene and dressing.
Scheduling, attending and reporting on medical and therapeutic appointments.
Shopping, cooking, and cleaning with the client.
Organizing consistent exercise, socialization, and entertainment.
Schedule Type:
Full-time | Part-time
Weekday and Weekend schedules are available.
Qualifications:
Drug screening.
High school or equivalent
1 year (Preferred) Experience working with disabilities, but not required
Driver's License required | reliable transportation | proof of insurance.
Be at least 18 years of age.
Present a letter from a person and/or employer verifying experience.
EOE STATEMENT
ABI Resources is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Connecticut Home and Community Disability Care Services. Medicaid MFP and ABI Waiver Program Agency Provider. Homemaker Companion Agency Registration # HCA.0001017. 01.11.23
Services include supported living, instructional care, employment, job coach, health aid, personal care, transitional living services, caregivers, ILST Independent Living Skills Trainers, PCA, DSP, Companions, RA Recovery Assistants, Behavioral Health and Cna. ABI Resources supports amazing people and families alongside DSS, The Connecticut Department of Social Services, DMHAS The Connecticut Department of Mental Health and Addition Services, CCC Connecticut Community Care CCCI, SWCAA Southwestern Connecticut Area on Aging, WCAAA Western Connecticut Area on Ageing, ACR Allied Community Resources, Access Health, and United Services. Liberty change project options life skills slg pg eo Connecticut Medicaid MFP Money Follows the Person and ABI Waiver Program Agency, Provider. Providing Disability Support Services Across Connecticut. Fairfield Hartford Litchfield Middlesex New Haven New London Tolland Windham CTcommunity CTcare CToptions CThealth
Naugatuck Prospect Middlebury Cheshire Plymouth Thomaston Watertown Southbury Oakville Wolcott
Thank you for your time today, and we look forward to meeting you.
$31k-39k yearly est. 23h ago
Operations Support Associate
Casella Waste Systems 4.6
Support associate job in Auburn, MA
The Operations SupportAssociate will be responsible for providing administrative support to the operations department and maintaining safety documentation and supplies.
Hiring Range: $35.00 - $40.00 per hour based on experience
Key Responsibilities
Files and maintains office information and ensures adequate supply of critical office and safety supplies.
Compiles safety records and ensures paperwork and data is continuously up to date.
Manages daily workflows including outgoing and incoming mail in a timely manner.
Communicates effectively with drivers, customers, and staff.
Assists in the onboarding processes of new staff to ensure all necessary paperwork is properly completed.
Assists with the processing of payments and other financial tasks
Provides occasional coverage of dispatch operations when there is a shortage of personnel.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Education, Experience & Qualifications
The successful candidate will have a high school diploma or GED and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment is desired.
Great relationship management skills, high attention to detail, excellent listening and communication skills and proficiency with Microsoft Office applications, including Outlook are required.
Attributes
Organized, team-oriented individual who is resourceful, detail-oriented, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
$35-40 hourly Auto-Apply 23d ago
Physician Support Associate | Putnam, CT | M-F 8a-4:30p
Radiology Partners 4.3
Support associate job in Putnam, CT
Radiology Partners is seeking a Physician SupportAssociate I (PSA-I) coordinates physician workflows for all Jefferson outpatient sites, supporting all Partner-Hospital physician workflows and performs various administrative tasks related to the efficiency of image reading. Organizes workflows to maximize Radiologist productivity and efficiency.
WHO WE ARE AND WHAT WE DO
Jefferson Radiology is a Radiology Partners practice, which is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology.
WHY RADIOLOGY PARTNERS
* Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from.
* Compensation Reviews, Career Growth Opportunities
* Generous PTO Plans and Paid Holidays
* Proudly Certified as a Great Place to Work for Five Consecutive Years
POSITION DUTIES AND RESPONSIBILITIES
* Within a team environment, monitors work lists for exams performed in the Jefferson Radiology enterprise. Assigns STAT and subspecialty exams to appropriate Radiologist for timely reading. Monitors exams in order to assign coverage during lunch breaks for the Radiologist. Anticipates and ensures that when STAT exams are performed in the various Partner-Hospital departments the Radiologist reads the exam in a timely manner. Coordinates and works with all other PSA's to assign subspecialty reads.
* Reviews Radiologists' daily work schedule at the beginning of the work day. Communicates and coordinates fluoroscopic exams, injection procedures, STATS and any meeting and conference calls so that it does not interfere with or disrupt the day. Proactively monitors the radiology exams scheduled and pending scheduling while working with the physician scheduling team to ensure appropriate enterprise-wide physician coverage. Works with the hospital scheduling team to schedule pending exams when appropriate physician coverage is already scheduled if appropriate. Consistently updates the Outlook calendar to reflect the current physician coverage and to ensure that there will be appropriate physician skill set on site to perform those procedures.
* Ensures the quality assurance (QA) of all exams, including making available the information necessary for the radiologist to interpret the current study. Solicits necessary additional clinical information if needed from clinical staff. Ensures that all patient work sheets, requisitions, and prior exams/studies and reports are loaded into the information system and available, along with the proper clinical information for the Radiologist; locates any missing paperwork.
* Triages and coordinates phone calls for the Radiologists. Ensures efficiency and timeliness when responding to outside inquiries. Handles incoming requests/issues in a way that avoids and minimizes interruptions to the Radiologists' workflow. Batch communicates non-urgent tasks and messages for the Radiologist to reduce interruptions during the shift. Places and receives phone calls to referring physicians and staff as necessary.
* Maintains knowledge on multiple software applications and provides basic technical assistance to the Radiologists as needed.
* Manages the "Out of Service Level Agreement" (SLA) and the "Unread" report.
* Schedules and prepares consult reads, and second reads as appropriate.
* Participates as a member of the Jefferson Radiology Team. Consistently demonstrates and promotes Jefferson Radiology Values. Acts as an ambassador of Jefferson Radiology to hospital staff, management, physicians and patients.
* Ensures a professional attitude and appearance at all times. Consistently demonstrates flexibility and good judgment. Consults with co-workers and supervisor as necessary.
* Adheres to all Jefferson Radiology policies and procedures, including Compliance, HIPAA, OSHA, and licensing and accreditation guidelines. Reviews policy and procedure manuals on an annual basis.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
* High School diploma or equivalent and 1+ years of medical office experience, preferably in radiology, required.
* Previous experience working directly with physician schedules or facilitating physician flow, preferred.
* Other combinations of education and experience will be considered.
* Must demonstrate knowledge of medical terminology and radiology specialties.
* Must demonstrate ability to handle multiple demands in a calm and efficient manner and to communicate clearly and tactfully.
* Must demonstrate a strong customer service orientation and a pleasant, professional manner.
* Must demonstrate excellent organization skills and attention to detail, as well as strong computer skills, including Excel.
COMPENSATION:
The hourly range for this position is $18.00-$21.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates.
Based on current government regulations, COVID-19 vaccine and Booster may be mandated, offering medical or religious exemptions upon request. All applicable COVID-19 mandates will be identified and discussed during the interview process.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email ********************** to notify our team.
$18-21 hourly 4d ago
General Support Associate Full Time 37.5 Evening Shift 3p-11p
Bristol Hospital Group 4.6
Support associate job in Bristol, CT
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
Job Summary:
Performs a wide variety of duties within a patient care setting. Activities include cleaning, disinfecting, and sometimes transporting of lab samples, beds and other related material. beds. Responds to customer requests that commensurate with the position.
Essential Job Functions and Responsibilities:
Performs support duties:
Empties full soiled linen bags, replaces with clean bags, and throws full bag of linen down the linen chute.
Makes unoccupied beds.
Stocks clean patient linen in patient rooms.
Stock floor with bathroom supplies and cups to established par levels, also ensures that cleaning chemicals and equipment are appropriately stocked for assigned work area.
Cleans and disinfects assigned areas:
Cleans and disinfects occupied patient rooms and isolation rooms in assigned areas according to established procedures.
Cleans and disinfects offices, exam rooms, public and private lavatories, lounges, utility rooms and other assigned areas such as halls, stairways, elevators, floors, furniture, windows and doors according to established procedures.
Cleans and disinfects hospital equipment as assigned, according to established procedures.
Identifies and completes discharge cleaning and bed making of patient rooms in assigned areas according to the hospitals discharge procedure. The employee also completes emergency discharge cleaning and bed making as required.
Operates or uses various types of equipment according to established procedure in the completion of floor care and cleaning projects. Equipment includes mops, & vacuums.
Cleans and disinfects Operating Rooms as assigned according to established procedures.
Removes trash, hazardous materials and medical waste:
Empties trash, replaces liner and disinfects waste receptacles including medical waste in assigned areas according to established procedures.
Collects and removes trash, including medical waste and hazardous materials from assigned areas and delivers to holding area for final disposal by a contracted service.
Cleans hazardous material spills as assigned according to established procedures.
Performs safety related duties:
Detects and reports defective materials, equipment and items which could present an unsafe condition, to the appropriate supervision.
Follows all rules and regulations related to the handling of medical and hazardous waste, including the wearing of proper PPE.
Mixes chemicals properly and uses in a manner consistent with manufacturer's instructions.
Follows all rules and regulations related to Universal Precautions and other rules of safety.
Transports material:
Lifts and transports equipment and furniture to various areas of the hospital.
Sets up and breaks down furniture from various meetings and delivers and removes various items needed for the meeting such as televisions, VCRs, projectors, easels.
Completes prepared forms to report specific tasks accomplished, such as moving equipment.
Demonstrates dependability:
Employee maintains proper levels of attendance and punctuality.
Employee follows verbal and written directions.
Seeks direction for and maintains responsibility for own development:
Attends mandatory in-service education and maintains standards for competencies annually.
Attends all GSA update training and hazardous material training annually and passes the tests associated with such training.
Qualifications
Educational / Minimum Requirements:
High School Diploma or GED is desired but not necessary.
Prior custodial work preferred.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$38k-68k yearly est. 17d ago
SALES & SERVICE SUPPORT SPECIALIST (CSR BACKUP)
Clean Climate HVAC
Support associate job in Broad Brook, CT
Job DescriptionSalary: competitive
The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment.
Key Responsibilities
Sales Support
Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan.
Follow up with customers on pending quotes and maintain communication through the sales cycle.
Track sold jobs and ensure projects are properly created and handed off to operations.
Service Management Support
Help manage install projects and service jobs in ServiceTitan.
Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines.
Maintain communication with field technicians to ensure job readiness.
Assist in job costing, reporting, and reviewing project progress.
CSR Backup
Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs.
Assist customers with scheduling, billing inquiries, and service updates.
Document customer interactions and follow up as necessary.
---
Qualifications
HVAC, construction, or service industry experience
Strong communication and organizational skills.
Experience with Service Titan (or similar FSM software) preferred.
Ability to multitask and adapt between sales, service, and CSR responsibilities.
Customer-first mindset with problem-solving skills.
---
Core Competencies
Team-oriented with a jump in where needed mentality.
Strong attention to detail and follow-through.
Ability to balance customer service with operational priorities.
Comfortable working with both office staff and field technicians.
---
Position Benefits
Competitive pay with growth opportunities.
Cross-training in sales, operations, and customer service.
Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator).
Health benefits, PTO, and company perks.
$46k-88k yearly est. 9d ago
Operations Support Associate
Cassella Waste Systems, Inc.
Support associate job in Auburn, MA
The Operations SupportAssociate will be responsible for providing administrative support to the operations department and maintaining safety documentation and supplies. Pay Range: $35-$40 Hourly Key Responsibilities * Files and maintains office information and ensures adequate supply of critical office and safety supplies.
* Compiles safety records and ensures paperwork and data is continuously up to date.
* Manages daily workflows including outgoing and incoming mail in a timely manner.
* Communicates effectively with drivers, customers, and staff.
* Assists in the onboarding processes of new staff to ensure all necessary paperwork is properly completed.
* Assists with the processing of payments and other financial tasks
* Provides occasional coverage of dispatch operations when there is a shortage of personnel.
* Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Education, Experience & Qualifications
The successful candidate will have a high school diploma or GED and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment is desired.
Great relationship management skills, high attention to detail, excellent listening and communication skills and proficiency with Microsoft Office applications, including Outlook are required.
Attributes
Organized, team-oriented individual who is resourceful, detail-oriented, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
$35-40 hourly Auto-Apply 27d ago
Service Support Specialist
The Unlimited 4.3
Support associate job in Windsor, CT
at A-Tech Commercial Parts and Service
Windsor, CTService Support Specialist Position OverviewAre you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.Key ResponsibilitiesOperations Support
Manage incoming calls, assist dispatch, and create work orders
Maintain accurate billing notes and input new equipment data
Administrative Coordination
Prepare and process customer, third-party, and manufacturer billing
Complete general administrative tasks
Customer Relations
Address customer inquiries or issues promptly and professionally
Develop and maintain strong relationships with customers and internal teams
Support estimate preparation and general service documentation
Team Collaboration
Support the Branch Manager with new initiatives and operational improvements
Contribute to a positive, collaborative office environment
Qualifications
Previous billing and/or customer service experience
Strong attention to detail and excellent organizational skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Ability to prioritize and manage multiple projects effectively
Self-motivated, adaptable, and capable of thriving in a fast-paced setting
Strong written and verbal communication and problem-solving skills
Team-oriented with the ability to work independently when needed
Completion of a successful background check and drug screen is required.
Must be at least 18 years of age.
Physical Requirements
Primarily office-based role
Occasional light lifting (office supplies, equipment, boxes)
Combination of sitting, standing, and walking throughout the day
Comfortable using computers and general office equipment
Compensation & Benefits
Pay: up to $25/hour (based on experience)
Insurance: Medical, dental, vision, life, and disability coverage
Retirement: 401(k) program with company match
Paid Time Off: Vacation, sick time, and generous time-away programs
Perks:
Casual work environment
Employee assistance and recognition programs
Team-building and employee relations events
Competitive compensation and opportunities for growth
About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
$25 hourly Auto-Apply 11h ago
Systems Support Specialist
The Technology Group 4.0
Support associate job in Hartford, CT
The Technology Group, LLC (**************************** a rapidly growing technology consulting firm that sets the standard for excellence in quality, service, and professionalism. Our teams of highly skilled specialist to support mid-sized clients, in the greater Hartford and New Haven services markets. Our clients have a mission critical need for technology.
Our specialist manage their own schedule giving them flexibility to have work-life balance. Candidates selected for the position will be given training and have the opportunity to learn and work with a wide range of technologies. If you think that this may be a good fit for you, please review the qualifications listed below.
Job Description
Key Responsibilities
Demonstrates ownership and responsibility for timely completion of all work assignments.
Demonstrates strong desktop and user support.
Makes progress toward certifications.
Proactively manages maintenance visits.
Communicates all tasks and information quickly and efficiently with the primary engineer.
Works independently and shows initiative.
Projects confidence to clients.
Stays current on technology.
Qualifications
Education and Experience
Associate degree in Computer Networking from an accredited college or university and/or equivalent years of experience. One to two years minimum experience working in related area in a network environment. Certification requirement: MCTS in Windows 7, Configuration; Comp TIA A+ CompTIA network+ preferred
The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy.
Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer subsidized parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions.
Qualified, interested candidates should send salary history along with cover letter and resume to: Kathie McCarthy, Director of Human Resources, The Technology Group, LLC: [Click Here to Email Your Resumé]
Additional Information
Travel is limited mostly to Connecticut.
The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy. Employees start off with 3 weeks annually!
Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer free parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions.
$54k-78k yearly est. 1d ago
Peer Support Specialist (20 Hours)- Worcester Respite
Open Sky Community Services 4.3
Support associate job in Worcester, MA
Description and Responsibilities
Worcester Respite is committed to helping people maintain their independence in the community - to live a life that isn't defined by their mental illness. We meet individuals where they are at; in settings and spaces where they feel safe and comfortable. Worcester Respite is a short-term group living environment that provides treatment of intermittent crisis and stabilization of adults with are diagnosed with a mental health/substance use disorder. The goal of the program is to work collaboratively with individuals in developing skills that allow them to live independently and successfully in the community. This program is funded by the Department of Mental Health.
Respite Peer Support Specialists have lived experience with mental illness and ability to forge mutually beneficial relationships with people served while maintaining strong boundaries/ethics.
Other key responsibilities:
Assist peers in using identified strengths and interests to develop, implement, and monitor interventions and personal recovery goals. Assist peers in identifying individual strengths and interests.
Conduct both 1:1 and group activities geared toward increasing people's readiness to engage in rehabilitation. Facilitate Peer skill building and support groups.
Facilitate the development of valued community roles including group memberships, employment, or volunteer experiences.
Support the development and maintenance of key skills including stress management, relapse prevention, advocacy, decision making, and goal planning.
Qualifications
High School Diploma, GED or equivalent, required.
Valid Driver's License, reliable transportation and acceptable driving record.
Reliability, willingness to learn, and being open to new opportunities.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility, and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications
Eligible employer for the Public Student Loan Forgiveness Program
And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran or disabled Veteran status.
Base Rate USD $22.07/Hr.
$22.1 hourly Auto-Apply 60d+ ago
DGCE Clerical Support (Part-time, Non-Benefited) 1 Position - Worcester State University
Worcester State University 3.7
Support associate job in Worcester, MA
WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.
Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about .
Job Description:
TITLE: Clerical Support
DEPARTMENT : DGCE
SUPERVISOR : Associate Dean of Online, Graduate and Continuing Education
SCHEDULE: 15-18 hours a week, fully in-person (primarily 11:00am - 2:00pm, but schedule may be negotiable)
General Statement of Duties: This position supports the DGCE front desk in serving students, faculty, parents and staff at the University. It involves in-person and phone customer service as well as the registration of students into courses and providing information about our program and division. This position will also provide support for dual enrollment/ early college programs including registration, roster management and other duties as assigned.
Responsibilities:
Provides general office assistance for the Division of Graduate and Continuing Education which may include, but not be limited to: answering phone calls, composing emails/correspondence, registering students into classes, assisting faculty with contracts, ordering materials/supplies, maintaining databases, and managing inquiries. Provides outstanding customer service to current and prospective students and faculty. Assists with planning and coordinating ceremonies and events. Monitors DGCE general email. Performs other duties as assigned by the Associate Dean of Online, Graduate and Continuing Education Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students. Performs other duties as assigned.
Requirements:
Required Qualifications:
At least 2-3 years of full-time or equivalent part-time administrative experience
Detail-oriented and organized with attention to accuracy
Strong communication skills, both oral and written
Ability to work effectively with a wide variety of individuals and groups
Proficient in Microsoft Word and Excel
Ability to perform duties above with or without reasonable accommodation
Ability to work independently and as a member of a team
Preferred Qualifications:
Previous work experience in higher education strongly preferred
Experience with higher education student information systems
Experience with Google Workspace products, including Gmail and Google Drive
Additional Information:
Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.
This is a part-time, non-benefited, hourly position.
Hourly rate: $20/ hour
Application Instructions:
Applicants must apply online at worcester.interviewexchange.com. A representative from the department will contact individuals for interviews.
$20 hourly 28d ago
Service Support Specialist
A-Tech Commercial Parts and Service
Support associate job in Windsor, CT
Description Windsor, CTService Support Specialist Position OverviewAre you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.Key ResponsibilitiesOperations Support
Manage incoming calls, assist dispatch, and create work orders
Maintain accurate billing notes and input new equipment data
Administrative Coordination
Prepare and process customer, third-party, and manufacturer billing
Complete general administrative tasks
Customer Relations
Address customer inquiries or issues promptly and professionally
Develop and maintain strong relationships with customers and internal teams
Support estimate preparation and general service documentation
Team Collaboration
Support the Branch Manager with new initiatives and operational improvements
Contribute to a positive, collaborative office environment
Qualifications
Previous billing and/or customer service experience
Strong attention to detail and excellent organizational skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Ability to prioritize and manage multiple projects effectively
Self-motivated, adaptable, and capable of thriving in a fast-paced setting
Strong written and verbal communication and problem-solving skills
Team-oriented with the ability to work independently when needed
Completion of a successful background check and drug screen is required.
Must be at least 18 years of age.
Physical Requirements
Primarily office-based role
Occasional light lifting (office supplies, equipment, boxes)
Combination of sitting, standing, and walking throughout the day
Comfortable using computers and general office equipment
Compensation & Benefits
Pay: up to $25/hour (based on experience)
Insurance: Medical, dental, vision, life, and disability coverage
Retirement: 401(k) program with company match
Paid Time Off: Vacation, sick time, and generous time-away programs
Perks:
Casual work environment
Employee assistance and recognition programs
Team-building and employee relations events
Competitive compensation and opportunities for growth
About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
$25 hourly Auto-Apply 11h ago
IT Associate
HRP Associates Inc. 4.0
Support associate job in Farmington, CT
Job Description
HRP Associates, Inc. is growing, and we have an immediate full-time IT Associate opportunity in our Farmington, Connecticut office for an individual with 3-5 years of experience in IT. The IT Associate will work under the supervision of the IT Director and guidance of Senior IT Associates to help realize the company's technical vision and aid in all aspects of the company's technology development, strategic direction, and future growth in a safe and secure manner. If this sounds like the career move you have been waiting to make and if you meet our qualifications, we want to talk with you!
KEY RESPONSIBILITIES:
The job responsibilities are based on experience and knowledge and will evolve over time:
Respond to staff requests for support on software/hardware
Diagnose hardware and network issues
Troubleshoot software/OS issues
Interact with vendor support for complex problems or for warranty claims
Set up user accounts and computers for staff
Maintain and update staff computers
Oversee mobile device management and ordering
Respond and remediate phishing/spam emails
Perform server, network and database installation and maintenance
Aid in the evaluation, implementation and rollout of new technologies, services and solutions
Maintain compliance with regulatory requirements, client contracts and cybersecurity best practices
JOB REQUIREMENTS:
Fluent with Microsoft Windows 11 OS (Windows Server & Linux OSs is a plus)
Microsoft Active Directory and Azure Active Directory user and device management
Experience troubleshooting Windows software and applications
Software/Hardware/Network diagnostics experience
Familiar with Microsoft 365 apps (Office suite)
Basic network troubleshooting and diagnostic skills
Basic concepts of cybersecurity
Familiarity with Dell hardware is a plus
Comfortable with handling support requests from staff
Willingness to learn other IT related skills
Bachelor's degree in an IT related field and/or appropriate certifications/work experience
Benefits & Company Culture:
The vision of HRP Associates, Inc., is reliant on the expertise of our dedicated professionals who provide excellent consultation to our loyal clientele. We lead the industry in our commitment to employee growth and satisfaction in a positive, gratifying, and challenging workplace environment. We offer professional development opportunities, competitive salaries, and an excellent benefits package to qualified employees.
We are always searching for top talent to join our growing team throughout HRP's various locations. We constantly promote a fun and dynamic company culture, as well as a great work-life balance. Ideal candidates will enjoy working in team settings, participating in company-wide events and outings, possess a positive attitude, and can relate to our internal cultural motto of, “Work hard, play hard!”
Other major benefits include:
Medical, Dental and Vision Coverage
Life/Disability Insurance
Company-sponsored Profit-Sharing Pension Plan
401(k) Retirement Plan
Paid Holidays and Vacations
Continuing Education Reimbursement
HRP Employee Resource Groups:
Employee Resource Groups (ERGs) such as:
HRP Women - supports the professional and personal development for women employees while bringing awareness to women's issues and fostering an inclusive environment.
312 Committee - organizes employee events to support our culture and employee relationships
Giving Group - coordinates events with local charities and organizations
Wellness Committee- promotes health and wellness
Who We Are:
HRP Associates, Inc. is a full-service environmental engineering and hydrogeology firm headquartered in Farmington, CT, with regional offices in Derby (CT); Plymouth, Massachusetts; Saint Charles, Missouri; Clifton Park, New York; Greenville & Charleston, South Carolina; and Winston-Salem, North Carolina. We also have satellite offices in Charlotte, North Carolina; San Diego, California; and Houston, Texas.
HRP's staff of professionals includes chemical, civil, geotechnical, and environmental engineers; inspectors; geologists; hydrogeologists; and industrial hygienists.
For more information on job postings in all our offices and to find out more about the company, please visit our website at ********************* and our YouTube channel at ******************************************* HRP is an Equal Opportunity/Affirmative Action Employer.
$77k-112k yearly est. 16d ago
Part Time - Direct Support Personnel
Amergis
Support associate job in Manchester, CT
The Direct Support Personnel II assists individuals with intellectual disabilities or mental health challenges with growth and development of interpersonal skills and activities of daily living in the home, community or residential setting. The Direct Support Personnel II works directly with the resident and provides supports for activities of daily living and adaptive skills. The Direct Support Personnel II should follow the guidance of the resident/ patients Individual Service Plan.
Minimum Requirements:
+ High School diploma or its equivalent
+ Valid driver's license
+ Valid and current auto insurance
+ Complies with all relevant professional standards of practice
+ Current CPR if applicable
+ TB questionnaire, PPD or chest x-ray if applicable
+ Current Health Certificate (per contract or state regulation)
+ Must meet all federal, state and local requirements
+ Must be at least 18 years of age
+ Demonstrates ability to prioritize tasks
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$24k-44k yearly est. 5d ago
Home Visiting Support Specialist - Spanish/English
Clarendon Early Education Services, Inc. 3.2
Support associate job in Millbury, MA
Job DescriptionSalary: $25.00 - $28.00
CLARENDON EARLY EDUCATION SERVICES, INC.
FAMILY CHILD CARE HOME VISITING SUPPORT SPECIALIST
BI-LINGUAL (SPANISH/ENGLISH)
Clarendon is seeking a dependable, motivated individual with exceptional people skills to conduct support visits to a diverse group of Family Child Care Educators. The Home Visiting Support Specialist will conduct home visits to licensed Family Child Care Educators. She/he will provide support in the areas of family childcare business administration, professional development & continuous quality improvement, Department of Early Education and Care (DEEC) regulatory and policy compliance, health and safety of young children, and program accountability.
Job Duties:
Conduct monthly business, technical assistance, coaching and mentoring support visits to Family Child Care Educators
Facilitate childcare referrals, enrollment, ongoing family supports and connections to community resources
Provide technical assistance with Family Child Care policy and regulations, curriculum and childrens assessments and progress reporting
Maintain knowledge of current Family Child Care regulations through ongoing staff meetings and trainings
Assist Training Director with professional development and work directly with educators on continuous quality improvement and program planning (some nights and weekends required)
Represent the agency in community outreach activities to build connections that benefit families
All other duties as assigned
Qualifications:
Minimum of Child Development Accreditation (CDA) or MA Department of Early Education & Care teaching certification in any of the following categories: Infant/Toddler, Preschool or Director I or II. Candidates with a degree in Early Childhood Education/Human Services or related field will be strongly considered
Fluent bi-lingual Spanish/English oral and written skills
Strong organizational and communication skills
Ability to work individually and as a team-player
Strong interpersonal skills and experience working with a culturally diverse clientele a plus
Knowledge and application of MA Department of Early Education and Care Family Child Care regulations a plus
Computer proficiency in Microsoft Office, Zoom and Teams
Must have a valid drivers license and a reliable vehicle
Benefits include:
16 paid holidays
8 sick/personal days
2 weeks of Earned time-off
Health, dental and 401K benefits
Salary is commensurate with experience and qualifications
$25-28 hourly 14d ago
Recovery Support Specialist - Per-diem
Banyan Brand 4.7
Support associate job in Baldwinville, MA
Banyan Treatment Centers is seeking a compassionate and dedicated Recovery Support Specialist (RSS) to provide direct support and supervision within our inpatient behavioral health, mental health, and substance use treatment programs. This role focuses on patient safety, engagement, and daily operational support while fostering a structured, therapeutic, and recovery-focused environment.
The Recovery Support Specialist serves as a key member of the treatment team, spending significant time with patients to build rapport, observe behaviors, and support clinical and medical staff through accurate communication and documentation.
Position Details
Reporting To: Director of Operations
Schedule: Per-diem, as needed
Location: Baldwinville, MA (on-site)
Compensation: $18-$20 hourly
Application Deadline: February 1st, 2026
Key Responsibilities Patient Supervision & Safety
Provide continuous patient supervision and conduct scheduled safety checks to ensure patient and facility safety.
Monitor patient behavior and environmental conditions, document observations, and promptly report concerns, incidents, or changes to clinical or medical staff.
Respond to crisis situations using approved de-escalation techniques and follow emergency protocols as trained.
Ensure adherence to facility rules and behavioral expectations while maintaining a respectful and therapeutic approach.
Monitoring
Measure and document vital signs as assigned and perform approved CLIA-waived testing, including urine drug screening and pregnancy testing, in accordance with training and policy.
Supervise self-administration of medications when permitted by state regulations and organizational policy.
Observe and report physical, emotional, or behavioral changes that may impact patient safety or treatment progress.
Patient Interaction & Program Support
Maintain respectful, professional, and supportive interactions with patients, offering encouragement and emotional support while referring clinical concerns to appropriate staff.
Assist with admissions, discharges, patient movement, group coordination, and recreational or therapeutic activities as assigned.
Support patient engagement in treatment programming and daily routines within the milieu.
Communication, Teamwork & Operations
Communicate relevant patient information to supervisors and treatment team members to support coordinated care.
Collaborate effectively with clinical, nursing, medical, and operations staff to maintain a safe and supportive treatment environment.
Assist with patient transportation when required by assignment and ensure compliance with safety and driving requirements.
Support daily facility operations, including maintaining cleanliness, safety, and appropriate use of supplies.
Qualifications
High school diploma/equivalent or higher.
Minimum age of 21 and ability to meet company motor vehicle insurance requirements; valid driver's license and acceptable driving record required when driving is assigned.
Experience in behavioral health, substance use disorder treatment, and/or mental health settings strongly preferred.
Experience working in detoxification and/or residential levels of care preferred.
Behavioral health certification or related education preferred.
Ability to maintain professionalism, empathy, and composure in high-stress or crisis situations.
Strong observation, communication, and documentation skills.
Ability to work effectively as part of a multidisciplinary treatment team.
Why Join Banyan Treatment Centers? This is an opportunity to make a meaningful impact within a nationally recognized leader in addiction and mental health care. As a Recovery Support Specialist (RSS), you will:
Join a mission-driven, Joint Commission-accredited organization with nationwide reach and a strong commitment to compassionate, ethical care.
Play a vital role in supporting patient safety, engagement, and recovery during a critical phase of treatment.
Gain hands-on experience in behavioral health, crisis intervention, and patient support within a structured clinical environment.
Collaborate with a diverse, multidisciplinary team dedicated to patient-centered care.
Enjoy comprehensive benefits (full-time eligible), including medical, vision, and dental insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance and referral programs.
Apply Now! If you're passionate about supporting individuals experiencing substance use and mental health challenges, we encourage you to apply. Join Banyan Treatment Centers and be part of a mission-driven team committed to transforming lives. EOE
$18-20 hourly 20d ago
Operations Support Associate
Casella Waste Systems, Inc. 4.6
Support associate job in Auburn, MA
The Operations SupportAssociate will be responsible for providing administrative support to the operations department and maintaining safety documentation and supplies. Hiring Range: $35.00 - $40.00 per hour based on experience Key Responsibilities
* Files and maintains office information and ensures adequate supply of critical office and safety supplies.
* Compiles safety records and ensures paperwork and data is continuously up to date.
* Manages daily workflows including outgoing and incoming mail in a timely manner.
* Communicates effectively with drivers, customers, and staff.
* Assists in the onboarding processes of new staff to ensure all necessary paperwork is properly completed.
* Assists with the processing of payments and other financial tasks
* Provides occasional coverage of dispatch operations when there is a shortage of personnel.
* Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Education, Experience & Qualifications
The successful candidate will have a high school diploma or GED and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment is desired.
Great relationship management skills, high attention to detail, excellent listening and communication skills and proficiency with Microsoft Office applications, including Outlook are required.
Attributes
Organized, team-oriented individual who is resourceful, detail-oriented, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.
$35-40 hourly Auto-Apply 26d ago
Peer Support Specialist (20 Hours)- Worcester Respite
Open Sky Community Services 4.3
Support associate job in Worcester, MA
Description and Responsibilities Worcester Respite is committed to helping people maintain their independence in the community - to live a life that isn't defined by their mental illness. We meet individuals where they are at; in settings and spaces where they feel safe and comfortable. Worcester Respite is a short-term group living environment that provides treatment of intermittent crisis and stabilization of adults with are diagnosed with a mental health/substance use disorder. The goal of the program is to work collaboratively with individuals in developing skills that allow them to live independently and successfully in the community. This program is funded by the Department of Mental Health.
Respite Peer Support Specialists have lived experience with mental illness and ability to forge mutually beneficial relationships with people served while maintaining strong boundaries/ethics.
Other key responsibilities:
* Assist peers in using identified strengths and interests to develop, implement, and monitor interventions and personal recovery goals. Assist peers in identifying individual strengths and interests.
* Conduct both 1:1 and group activities geared toward increasing people's readiness to engage in rehabilitation. Facilitate Peer skill building and support groups.
* Facilitate the development of valued community roles including group memberships, employment, or volunteer experiences.
* Support the development and maintenance of key skills including stress management, relapse prevention, advocacy, decision making, and goal planning.
Qualifications
* High School Diploma, GED or equivalent, required.
* Valid Driver's License, reliable transportation and acceptable driving record.
* Reliability, willingness to learn, and being open to new opportunities.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility, and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
* Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
* We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications
* Eligible employer for the Public Student Loan Forgiveness Program
* And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran or disabled Veteran status.
Base Rate
USD $22.07/Hr. Responsibilities 2025-10336
$22.1 hourly Auto-Apply 18d ago
Senior IT Associate
HRP Associates Inc. 4.0
Support associate job in Farmington, CT
Job Description
HRP Associates, Inc. is growing, and we have an immediate full-time Senior IT Associate opportunity in our Farmington, Connecticut office for an individual with 5+ years of experience in IT. The Senior IT Associate will work under the supervision of the IT Director to realize the company's technical vision and aid in all aspects of the company's technology development, strategic direction, and future growth in a safe and secure manner. If this sounds like the career move you have been waiting to make and if you meet our qualifications, we want to talk with you!
KEY RESPONSIBILITIES:
The job responsibilities are based on experience and knowledge and will evolve over time:
Server/network setup and administration and maintenance
Aid in the evaluation, implementation and rollout of new technologies, services and solutions
Maintain compliance with regulatory requirements, client contracts and cybersecurity best practices
Proactively assess and reactively remediate potential network threats or intrusions
Respond to staff request for support on software/hardware
Diagnose hardware issues
Troubleshoot software/OS issues
Interact with vendor support for complex problems or for warranty claims
Set up user accounts and computers for staff
Maintain and update staff computers
Oversee mobile device management and ordering
Respond and remediate phishing/spam emails
Cloud service configuration and administration
JOB REQUIREMENTS:
Fluent with Microsoft Windows 11 and Windows Server OS (Linux administration is a plus)
Microsoft Active Directory and Azure Active Directory setup and configuration
Server Virtualization knowledge (VMWare/Veeam)
Experience troubleshooting Windows software and applications
Software/Hardware/Network diagnostics experience
Familiar with Microsoft 365 apps (Office suite)
Networking troubleshooting and diagnostic skills
Strong understanding of cybersecurity
Familiarity with Dell hardware is a plus
Comfortable with handling support requests from staff
Ability to learn and adapt to new technology
Bachelor's degree in an IT related field and/or appropriate certifications/work experience
Benefits & Company Culture:
The vision of HRP Associates, Inc., is reliant on the expertise of our dedicated professionals who provide excellent consultation to our loyal clientele. We lead the industry in our commitment to employee growth and satisfaction in a positive, gratifying, and challenging workplace environment. We offer professional development opportunities, competitive salaries, and an excellent benefits package to qualified employees.
We are always searching for top talent to join our growing team throughout HRP's various locations. We constantly promote a fun and dynamic company culture, as well as a great work-life balance. Ideal candidates will enjoy working in team settings, participating in company-wide events and outings, possess a positive attitude, and can relate to our internal cultural motto of, “Work hard, play hard!”
Other major benefits include:
Medical, Dental and Vision Coverage
Life/Disability Insurance
Company-sponsored Profit-Sharing Pension Plan
401(k) Retirement Plan
Paid Holidays and Vacations
Continuing Education Reimbursement
HRP Employee Resource Groups:
Employee Resource Groups (ERGs) such as:
HRP Women - supports the professional and personal development for women employees while bringing awareness to women's issues and fostering an inclusive environment.
312 Committee - organizes employee events to support our culture and employee relationships
Giving Group - coordinates events with local charities and organizations
Wellness Committee- promotes health and wellness
Who We Are:
HRP Associates, Inc. is a full-service environmental engineering and hydrogeology firm headquartered in Farmington, CT, with regional offices in Derby (CT); Plymouth, Massachusetts; Saint Charles, Missouri; Clifton Park, New York; Greenville & Charleston, South Carolina; and Winston-Salem, North Carolina. We also have satellite offices in Charlotte, North Carolina; San Diego, California; and Houston, Texas.
HRP's staff of professionals includes chemical, civil, geotechnical, and environmental engineers; inspectors; geologists; hydrogeologists; and industrial hygienists.
For more information on job postings in all our offices and to find out more about the company, please visit our website at ********************* and our YouTube channel at ******************************************* HRP is an Equal Opportunity/Affirmative Action Employer.
$77k-112k yearly est. 16d ago
Recovery Support Specialist - Part-Time
Banyan Brand 4.7
Support associate job in Baldwinville, MA
Banyan Treatment Centers is seeking a compassionate and dedicated Recovery Support Specialist (RSS) to provide direct support and supervision within our inpatient behavioral health, mental health, and substance use treatment programs. This role focuses on patient safety, engagement, and daily operational support while fostering a structured, therapeutic, and recovery-focused environment.
The Recovery Support Specialist serves as a key member of the treatment team, spending significant time with patients to build rapport, observe behaviors, and support clinical and medical staff through accurate communication and documentation.
Position Details
Reporting To: Director of Operations
Schedule: Part-Time, 24 hours/week
Location: Baldwinville, MA (on-site)
Compensation: $18-$20 hourly
Application Deadline: February 1st, 2026
Key Responsibilities Patient Supervision & Safety
Provide continuous patient supervision and conduct scheduled safety checks to ensure patient and facility safety.
Monitor patient behavior and environmental conditions, document observations, and promptly report concerns, incidents, or changes to clinical or medical staff.
Respond to crisis situations using approved de-escalation techniques and follow emergency protocols as trained.
Ensure adherence to facility rules and behavioral expectations while maintaining a respectful and therapeutic approach.
Monitoring
Measure and document vital signs as assigned and perform approved CLIA-waived testing, including urine drug screening and pregnancy testing, in accordance with training and policy.
Supervise self-administration of medications when permitted by state regulations and organizational policy.
Observe and report physical, emotional, or behavioral changes that may impact patient safety or treatment progress.
Patient Interaction & Program Support
Maintain respectful, professional, and supportive interactions with patients, offering encouragement and emotional support while referring clinical concerns to appropriate staff.
Assist with admissions, discharges, patient movement, group coordination, and recreational or therapeutic activities as assigned.
Support patient engagement in treatment programming and daily routines within the milieu.
Communication, Teamwork & Operations
Communicate relevant patient information to supervisors and treatment team members to support coordinated care.
Collaborate effectively with clinical, nursing, medical, and operations staff to maintain a safe and supportive treatment environment.
Assist with patient transportation when required by assignment and ensure compliance with safety and driving requirements.
Support daily facility operations, including maintaining cleanliness, safety, and appropriate use of supplies.
Qualifications
High school diploma/equivalent or higher.
Minimum age of 21 and ability to meet company motor vehicle insurance requirements; valid driver's license and acceptable driving record required when driving is assigned.
Experience in behavioral health, substance use disorder treatment, and/or mental health settings strongly preferred.
Experience working in detoxification and/or residential levels of care preferred.
Behavioral health certification or related education preferred.
Ability to maintain professionalism, empathy, and composure in high-stress or crisis situations.
Strong observation, communication, and documentation skills.
Ability to work effectively as part of a multidisciplinary treatment team.
Why Join Banyan Treatment Centers? This is an opportunity to make a meaningful impact within a nationally recognized leader in addiction and mental health care. As a Recovery Support Specialist (RSS), you will:
Join a mission-driven, Joint Commission-accredited organization with nationwide reach and a strong commitment to compassionate, ethical care.
Play a vital role in supporting patient safety, engagement, and recovery during a critical phase of treatment.
Gain hands-on experience in behavioral health, crisis intervention, and patient support within a structured clinical environment.
Collaborate with a diverse, multidisciplinary team dedicated to patient-centered care.
Enjoy comprehensive benefits (full-time eligible), including medical, vision, and dental insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance and referral programs.
Apply Now! If you're passionate about supporting individuals experiencing substance use and mental health challenges, we encourage you to apply. Join Banyan Treatment Centers and be part of a mission-driven team committed to transforming lives. EOE
How much does a support associate earn in Springfield, MA?
The average support associate in Springfield, MA earns between $28,000 and $99,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Springfield, MA
$52,000
What are the biggest employers of Support Associates in Springfield, MA?
The biggest employers of Support Associates in Springfield, MA are: