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Support associate jobs in Springfield, MA

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  • Desktop Support Specialist

    SISL Global

    Support associate job in Warren, MA

    Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus
    $48k-68k yearly est. 3d ago
  • IT Support Technician

    Strativ Group

    Support associate job in Manchester, CT

    IT Support Technician - Manchester (Onsite) Join a fast-moving aerospace innovator that's redefining how aircraft are built. My client is looking for an IT Support Technician who thrives in a hands-on, fast-paced environment. In this role, you'll be the primary onsite resource -keeping systems running, onboarding new hires, and ensuring our hardware, software, and basic networking are always ready for action. What You'll Do: • Support employees by diagnosing and resolving hardware, software, and connectivity issues • Install, configure, and maintain operating systems, applications, and devices • Set up workstations and accounts for new hires • Perform routine maintenance across IT and OT environments • Handle minor hardware repairs and escalate complex issues when needed • Maintain accurate documentation, ticketing, and asset records • Collaborate with senior IT engineers on system-level troubleshooting • Improve efficiency by following and refining IT procedures What You Bring: • Associate's degree or equivalent experience • 2+ years of IT support experience, ideally in manufacturing • Strong understanding of workstation hardware, OS management, and networking fundamentals • Customer-focused approach with strong communication skills • Ability to lift equipment and work safely at height when required Why Join Us: You'll work alongside engineering and operations teams, not behind a ticket wall. You'll see the impact of your work every day and grow through hands-on learning and mentorship from senior IT engineers. Competitive compensation, full benefits, and long-term development opportunities are included. If you're ready for a role where your work directly supports the future of aerospace, we'd love to hear from you!
    $35k-59k yearly est. 4d ago
  • Information Technology Support Technician

    Managed By CST

    Support associate job in Wallingford, CT

    We are seeking a motivated, trustworthy, and friendly individual to join our IT team. In the role as Entry-Level IT Support Technician, you will be the first point of contact for technical support, helping customers resolve their IT issue and assist in maintaining their IT Systems. At Managed BY CST we pride ourselves on delivering exceptional IT support and solutions to businesses, and we're excited to train the right person to grow with us. This is an excellent opportunity for recent graduates or individuals just entering the IT field that are ready to learn, contribute and make a difference in a dynamic ever evolving landscape of Information Technology. The ideal candidate will be eager to contribute and learn about the industry while delivering a valuable service to our customers. We will provide full training on our systems, security, and processes, just bring your willingness to learn and positive attitude. Key Responsibilities: Provide technical support for desktop hardware, software, and networking issues. Log, track, and document all support tickets and calls from start to resolution in the help desk system. Respond to user support requests via phone, email, or ticketing system. Provide a positive support experience to clients to ensure timely and effective resolution to end users. Ability to communicate clearly and effectively with users or varying technical skill levels. Assist with setting up and configuring new computers, mobile devices, and user accounts. Troubleshoot common problems related to operating systems, printers, and connectivity. Support the IT team in routine maintenance and inventory tracking. Participate in onboarding processes for new employees. Provide onsite support if needed. Follow established processes and standards, adhering to security protocols, and propose improvements. Assist in developing technical documentation to improve service delivery. Maintain confidentiality and security of information. Identify and escalate complex issues to Tier 2 and 3 support teams. Qualifications: An associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) is a plus but not required. We are seeking a bright, friendly, and energetic individual who is eager to learn and grow within our company. Basic understanding of Windows and/or mac OS environments. Familiarity with Microsoft Office 365, Google Workplace, and basic networking concepts. Strong problem-solving and communication skills. Eagerness to grow technical knowledge and adapt to new technology and tools. Prior internship or customer service experience is a plus, but not required. Ability to manage multiple tasks and prioritize effectively. Ability to work independently as well with other team members. Proven reliability and time management skills.
    $36k-61k yearly est. 4d ago
  • Data Center Server Hardware Support Technician

    Corserva 4.1company rating

    Support associate job in Bristol, CT

    Corserva is actively seeking full-time Data Center Server Hardware Support Technicians to work onsite at our client location in the Bristol, CT area. Support activities include system installation and configuration, firmware updates, hardware diagnostics and repair, vendor coordination, inventory tracking, and routine walk throughs of equipment rooms. Additional responsibilities include proactive monitoring, alert response, and participation in incident response and planning sessions. Technicians should have experience with the following - System Preparation & Installation 1. Installation of components across servers, storage, desktops, and laptops. 2. Perform ILO/IDRAC type configuration and cable connecting. 3. Execute pre-installation and firmware setup tasks. 4. Connect network cabling and coordinate with Security to open necessary ports. 5. Labeling Systems with machine names. 6. Prepare, pack, and ship systems for remote deployments. 7. System Imaging/Windows and Linux using automated tools and ISO's 8. Updating installed assets in CMBD System and Equipment Removal: 1. Break down and recover parts from decommissioned servers. 2. Follow documented procedures for decommissioning activities. 3. Update decommissioning data in internal reports and tracking systems. Storage: 1. Assist with troubleshooting and break-fix as needed for the storage team. Inventory: 1. Maintain up-to-date records of spare parts and spare system pools. 2. Track and manage deployed hardware inventory. Firmware & Patch Management: 1. Adhere to organizational policies for firmware updates and notifications. 2. Apply updates as directed by leadership. 3. Review and address customer advisories. 4. Customer Advisories Data Center Walk Throughs: 1. Conduct routine walkthroughs of all active and future data center rooms. 2. Inspect designated systems for error indicators and report findings. Monitoring and Notifications 1. Monitor critical systems for performance or failure alerts. 2. Add/remove hosts in monitoring systems and update monitoring software as required. 3. Respond to email alerts and pager duty notifications. Break/Fix: 1. Troubleshooting/Diagnostics 2. Respond to alerts and error messages 3. Re-imaging local and remote sites, Windows and Linux using automated tools and ISO's 4. Repairing systems (hardware) 5. Coordinate/remote Troubleshoot and follow through to resolve repairs at remote sites. Includes coordination of parts, opening vendor tickets, getting tech onsite for repair, and tech arrival/opening site access tickets 6. Coordination and escorting of onsite vendors that come in for repairs. 7. Participation in planning sessions. This includes creating, updating, and closing tickets 8. Incidents/Work Orders - break/fix, logging incidents, following documented procedure for incident work 9. Case logging
    $38k-45k yearly est. 5d ago
  • Restaurant Team Member

    Burger King-MHC 4.5company rating

    Support associate job in Wilbraham, MA

    Our Team Members are motivated, team oriented, friendly, dependable and driven to providing excellent guest service! A qualified candidate will serve our guests Hot and Fresh Food in a Clean and Safe environment in a Friendly and Fast manner. Previous fast food experience is preferred. Qualifications: Stand for up to 8 hours during a shift and be able to lift 30 to 50 pounds, Requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
    $24k-30k yearly est. 12d ago
  • Physician Support Associate | M-F 8a-4:30p

    Radiology Partners 4.3company rating

    Support associate job in Putnam, CT

    Radiology Partners is seeking a Physician Support Associate I (PSA-I) coordinates physician workflows for all Jefferson outpatient sites, supporting all Partner-Hospital physician workflows and performs various administrative tasks related to the efficiency of image reading. Organizes workflows to maximize Radiologist productivity and efficiency. WHO WE ARE AND WHAT WE DO Jefferson Radiology is a Radiology Partners practice, which is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology. WHY RADIOLOGY PARTNERS * Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. * Compensation Reviews, Career Growth Opportunities * Generous PTO Plans and Paid Holidays * Proudly Certified as a Great Place to Work for Five Consecutive Years POSITION DUTIES AND RESPONSIBILITIES * Within a team environment, monitors work lists for exams performed in the Jefferson Radiology enterprise. Assigns STAT and subspecialty exams to appropriate Radiologist for timely reading. Monitors exams in order to assign coverage during lunch breaks for the Radiologist. Anticipates and ensures that when STAT exams are performed in the various Partner-Hospital departments the Radiologist reads the exam in a timely manner. Coordinates and works with all other PSA's to assign subspecialty reads. * Reviews Radiologists' daily work schedule at the beginning of the work day. Communicates and coordinates fluoroscopic exams, injection procedures, STATS and any meeting and conference calls so that it does not interfere with or disrupt the day. Proactively monitors the radiology exams scheduled and pending scheduling while working with the physician scheduling team to ensure appropriate enterprise-wide physician coverage. Works with the hospital scheduling team to schedule pending exams when appropriate physician coverage is already scheduled if appropriate. Consistently updates the Outlook calendar to reflect the current physician coverage and to ensure that there will be appropriate physician skill set on site to perform those procedures. * Ensures the quality assurance (QA) of all exams, including making available the information necessary for the radiologist to interpret the current study. Solicits necessary additional clinical information if needed from clinical staff. Ensures that all patient work sheets, requisitions, and prior exams/studies and reports are loaded into the information system and available, along with the proper clinical information for the Radiologist; locates any missing paperwork. * Triages and coordinates phone calls for the Radiologists. Ensures efficiency and timeliness when responding to outside inquiries. Handles incoming requests/issues in a way that avoids and minimizes interruptions to the Radiologists' workflow. Batch communicates non-urgent tasks and messages for the Radiologist to reduce interruptions during the shift. Places and receives phone calls to referring physicians and staff as necessary. * Maintains knowledge on multiple software applications and provides basic technical assistance to the Radiologists as needed. * Manages the "Out of Service Level Agreement" (SLA) and the "Unread" report. * Schedules and prepares consult reads, and second reads as appropriate. * Participates as a member of the Jefferson Radiology Team. Consistently demonstrates and promotes Jefferson Radiology Values. Acts as an ambassador of Jefferson Radiology to hospital staff, management, physicians and patients. * Ensures a professional attitude and appearance at all times. Consistently demonstrates flexibility and good judgment. Consults with co-workers and supervisor as necessary. * Adheres to all Jefferson Radiology policies and procedures, including Compliance, HIPAA, OSHA, and licensing and accreditation guidelines. Reviews policy and procedure manuals on an annual basis. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE * High School diploma or equivalent and 1+ years of medical office experience, preferably in radiology, required. * Previous experience working directly with physician schedules or facilitating physician flow, preferred. * Other combinations of education and experience will be considered. * Must demonstrate knowledge of medical terminology and radiology specialties. * Must demonstrate ability to handle multiple demands in a calm and efficient manner and to communicate clearly and tactfully. * Must demonstrate a strong customer service orientation and a pleasant, professional manner. * Must demonstrate excellent organization skills and attention to detail, as well as strong computer skills, including Excel. COMPENSATION: The hourly range for this position is $18.00-$21.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates. Based on current government regulations, COVID-19 vaccine and Booster may be mandated, offering medical or religious exemptions upon request. All applicable COVID-19 mandates will be identified and discussed during the interview process. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email ********************** to notify our team.
    $18-21 hourly 37d ago
  • General Support Associate - Operating Room/FT/ 40 hours/evenings

    Bristol Hospital Group 4.6company rating

    Support associate job in Bristol, CT

    Job Details BHI Bristol Hospital Main Campus - Bristol, CT Full Time High School AnyDescription At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. Job Summary: Performs a wide variety of duties within the OR and the Perioperative patient care setting. Activities include cleaning, disinfecting, and sometimes transporting of patients, lab samples, beds and other related material. Responds to customer requests that commensurate with the position. Hours: M - F 3pm - 12 am with rotating on call and holidays Essential Job Functions and Responsibilities: Performs support duties: Cleans and disinfects Operating Rooms as assigned according to established procedures. Empties full soiled linen bags, replaces them with clean bags Makes unoccupied beds. Stocks clean patient linen in patient rooms. Stocks floor with bathroom supplies to established par levels, Ensures that cleaning chemicals and equipment are appropriately stocked for assigned work areas. Cleans and disinfects assigned areas Cleans and disinfects isolation rooms in assigned areas according to established procedures. Cleans and disinfects offices, exam rooms, public and private lavatories, lounges, utility rooms and other assigned areas such as halls, stairways, elevators, floors, furniture, windows and doors according to established procedures. Cleans and disinfects hospital equipment as assigned, according to established procedures. Identifies and completes discharge cleaning and bed/stretcher making in assigned areas according to the hospital's discharge procedure. The employee also completes emergency discharge cleaning and bed making as required. Operates or uses various types of equipment according to established procedure in the completion of floor care and cleaning projects. Equipment includes mops, & vacuums. Removes trash, hazardous materials and medical waste. Empties trash, replaces liner and disinfects waste receptacles including medical waste in assigned areas according to established procedures and delivers to holding area for final disposal by a contracted service. . Cleans hazardous material spills as assigned according to established procedures. Performs safety related duties: Detects and reports defective materials, equipment and items which could present an unsafe condition to the appropriate supervisor. Follows all rules and regulations related to the handling of medical and hazardous waste, including the wearing of proper PPE. Mixes chemicals properly and uses in a manner consistent with manufacturers instructions. Follows all rules and regulations related to Universal Precautions and other rules of safety. Lifts and transports equipment and furniture to various areas of the hospital. Sets up and breaks down furniture from various meetings and delivers and removes various items needed for the meeting such as televisions, VCRs, projectors, easels. Completes prepared forms to report specific tasks accomplished, such as moving equipment. Demonstrates dependability: Employee maintains proper levels of attendance and punctuality. Employee follows verbal and written directions. Seeks direction for and maintains responsibility for own development. Attends mandatory in-service education and maintains standards for competencies annually. Attends all GSA update training and hazardous material training annually and passes the tests associated with such training. Day shift 10a-630p Monday -Friday with on-call weekday;weekend, and holiday responsibility. Qualifications Educational / Minimum Requirements: High School Diploma or GED is desired but not necessary. 1+ years of experience performing housekeeping duties in a medical or clinical setting is preferred State/Federal Mandated Licensure or Certification Requirements: None Bristol Hospital Mandated Educational Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital. Special Requirements: Good interpersonal skills to interact favorably with patients, visitors and co-workers. Ability to work as part of a team. Physical Requirements: May be required to lift up to waist level, on occasion in excess of 50 pounds, with free range of body motion so that tasks which require walking, bending, stooping, kneeling, and twisting can be completed. Prolonged periods of standing and walking for three or more hours at a time are required. Visual acuity corrected to normal. Hearing corrected to normal. Has the ability to verbalize so that the average person can comprehend. Work Environment: Normal patient care environment. Employee is exposed to indoor and some outdoor temperatures, patient fluids and waste, wetness, dirt, odors and chemicals. The employee also needs to be able to move equipment throughout the hospital. Rapid pace and variable environment. Cognitive Requirements: Has the ability to read and comprehend a manufacturer's label. Has the ability to read, comprehend and execute written instructions in English. Has the ability to understand and execute oral instructions. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Bristol Health is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Bristol Health are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other non-merit factor. Bristol Health will not tolerate discrimination or harassment based on any of these characteristics.
    $38k-68k yearly est. 60d+ ago
  • Inbound Support Associate 2

    Idist

    Support associate job in Worcester, MA

    Our Inbound Support Associate II team plays a key role in supporting daily warehouse operations to ensure accurate and efficient orders are fulfilled for our customers. Team members work with a variety of equipment and warehouse systems to move products efficiently and safely throughout the facility. This position requires attention to detail, teamwork, and a commitment to meeting productivity and quality standards while maintaining a clean and safe work environment. If you are a dependable team player who enjoys hands-on work in a fast-paced setting, this might be the right position for you! Schedule: 4 nights, 10 hour shifts, Sunday, Monday, Wednesday, Thursday; 8:00pm-6:30am About Imperial (IDI) Imperial is a recognized leader in supermarket non-foods distribution and merchandising. For over 85 years, we've helped our partners grow smarter and stronger-offering unmatched product selection, customized programs, and expert retail support across health, beauty, wellness, general merchandise categories. IDI supports over 50 regional and independent retail grocery banners with products from major national CPG brands as well as customized private label and seasonal program options. What sets us apart? Our singular focus is on providing retailers with the value, innovation, and differentiation they need to thrive in today's dynamic marketplace. Our Mission prioritizes people, embraces change, and fosters growth. And our Vision is to redefine partnership with a lasting impact on our customers, communities, and the industry. At the center of it all is our amazing team. Essential Responsibilities and Duties Include: Utilize reach truck and transporter to support inbound teams. Send totes and products upstairs using a reach truck on carts. Sweep surge areas. Empty trash in surge and bulk area trash/compactors. Bring plastic pallets and wooden pallets down from production mod (2 nd or 3 rd level) Move full carts from cut stations to staging area. Bring empty carts back to cut stations Remove empty pallets from lines. Must learn to operate reach truck and transporter. General housekeeping of work area. Other duties and tasks as assigned. Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. High School Diploma or GED. Basic computer skills, including ability to log in and follow on screen instructions. Previous warehouse experience preferred but not required Ability to read and understand basic written instructions, numbers, and product codes Ability to communicate and understand basic information in English Basic math skills, including addition, subtraction, multiplication, and division Ability to accurately follow instructions from a voice headset, scanner, computer, or paper pick sheet Ability to read and work with alphanumeric codes Why Join Us Growth Culture: Opportunities for professional advancement Employee Perks: Discounted product store, food events, and summer food trucks Comprehensive Benefits: Health, dental, vision, 401(k), PTO and more Conveniently located 150 Blackstone River Rd. Worcester, MA on a Bus Route! **A full comprehensive job description will be available during the interview process, this is a condensed job posting.
    $37k-73k yearly est. 6d ago
  • Support and Stabilization Services - Youth Support Specialist

    Open Sky Community Services 4.3company rating

    Support associate job in Worcester, MA

    Description and Responsibilities Open Sky's Support & Stabilization Services provide an array of services to support youth up to the age of 22 years and families that may be experiencing emotional and/or behavioral challenges. Services provided include groups, therapeutic services to help children remain in their home, preparation support for children reunifying with family, permanency support, skill building, increasing social connections, and providing families with community resources to meet basic needs. The goal of the program is to provide families with access to services that are tailored to their individualized strengths and needs which gives youth the greatest chance for safety, permanency, and well-being. The Youth Support Specialist will be responsible for helping individuals develop the skills needed for self-management, including crisis and prevention planning, social skill enhancement, daily living skill education, stress management, education about mental illness and symptoms and self-reinforcement and contingency management while monitoring their progress toward achieving identified goals. Other Key Responsibilities: * Assist individuals in identifying individual strengths and interests. * Maintain files, documentation and meet deadlines for S&S Services and Rehab Option and all other licensing guidelines * Transport individuals in a safe manner in matters related to service delivery * Assist in providing continuity of service delivery to youth as needed Qualifications * Bachelor's degree in social services or related field required or five years of experience working with youth and families required. * Valid driver's license, acceptable driving history and reliable transportation, required. * Bilingual candidates and those with lived experience highly preferred. * Reliability, willingness to learn, and being open to new opportunities. About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: * Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities * Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) * We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. * Medical, Dental and Vision Insurance with Prescription Plan * 403b Retirement Plan with Employer Match * Life Insurance (100% Employer-Paid) * Eligible employer for the Public Student Loan Forgiveness Program * And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Base Rate USD $25.00/Hr. Responsibilities 2025-10207
    $25 hourly Auto-Apply 60d+ ago
  • SALES & SERVICE SUPPORT SPECIALIST (CSR BACKUP)

    Clean Climate HVAC

    Support associate job in Broad Brook, CT

    Job DescriptionSalary: competitive The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment. Key Responsibilities Sales Support Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan. Follow up with customers on pending quotes and maintain communication through the sales cycle. Track sold jobs and ensure projects are properly created and handed off to operations. Service Management Support Help manage install projects and service jobs in ServiceTitan. Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines. Maintain communication with field technicians to ensure job readiness. Assist in job costing, reporting, and reviewing project progress. CSR Backup Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs. Assist customers with scheduling, billing inquiries, and service updates. Document customer interactions and follow up as necessary. --- Qualifications HVAC, construction, or service industry experience Strong communication and organizational skills. Experience with Service Titan (or similar FSM software) preferred. Ability to multitask and adapt between sales, service, and CSR responsibilities. Customer-first mindset with problem-solving skills. --- Core Competencies Team-oriented with a jump in where needed mentality. Strong attention to detail and follow-through. Ability to balance customer service with operational priorities. Comfortable working with both office staff and field technicians. --- Position Benefits Competitive pay with growth opportunities. Cross-training in sales, operations, and customer service. Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator). Health benefits, PTO, and company perks.
    $46k-88k yearly est. 23d ago
  • Protective Services Support Specialist, Bilingual English/Spanish

    Gsssi

    Support associate job in Springfield, MA

    35 hours/week NOT Remote Responsible for assisting older at-risk adults within the Protective Services department, and Anchor program and has the ability to receive screened-out referrals pertaining to housing and provide case assistance to the Protective Services Workers with collateral calls in order to appropriately determine/ assess risk. Appropriately use documentation systems such as; APS and Form Site in order to appropriately document all contact with collaterals, intake assessments, and enter case progress notes. Receive referrals pertaining to housing and request for case assistance in order to minimize case backlog and appropriately assess risk in a timely manner. Completes collateral calls for active investigations and housing intakes to be completed within 48 hours in order to appropriately allow time for review of the following records; APS and Form Site. For further information regarding appropriate referrals regarding housing please refer to the Housing Specialist Policy found in the S drive. Adhere to supervision requirements in accordance with GSSSI Policy, request additional guidance/directives with complex situations, and notify the overseeing PSS of completion of collateral calls in order to ensure appropriate case assignment is taking place. Appropriately track in an Excel spreadsheet case assistance provided for each assigned case, completion dates of collaterals calls, and debrief their direct PSS so they are prepared to debrief the Interdisciplinary team. Provide a monthly Excel spreadsheet to the overseeing Protective Services Supervisor and Protective Services Director. Requires English/Spanish fluency Public Service Loan Forgiveness (PSLF) If you are employed by a not-for-profit organization such as GSSSI, you may be eligible for the PSLF Program for student loans. Travel reimbursement is $0.70 per mile
    $40k-76k yearly est. 60d+ ago
  • Service Support Specialist

    Unlimited Service Group 4.3company rating

    Support associate job in Windsor, CT

    Windsor, CT Service Support Specialist Are you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day. Key Responsibilities Operations Support * Answer phones, assist dispatch, and create work orders * Maintain accurate billing notes and input new equipment data Administrative Coordination * Prepare and process customer, third-party, and manufacturer billing * Perform clerical duties, including scanning, filing, and handling daily mail Customer Relations * Resolve customer inquiries or issues promptly and professionally * Build and maintain strong relationships with customers and internal teams * Assist with estimate preparation and general service documentation Team Collaboration * Support the Branch Manager with new or evolving initiatives * Contribute to a positive, collaborative office environment Qualifications * Previous billing and/or customer service experience * Strong attention to detail and excellent organizational skills * Proficiency in Microsoft Office Suite (Excel, Word, Outlook) * Ability to prioritize and manage multiple projects effectively * Self-motivated, adaptable, and capable of thriving in a fast-paced setting * Strong written and verbal communication and problem-solving skills * Team-oriented with the ability to work independently when needed * Completion of a successful background check and drug screen is required. * Must be at least 18 years of age. Physical Requirements * Primarily office-based role * Occasional light lifting (office supplies, equipment, boxes) * Combination of sitting, standing, and walking throughout the day * Comfortable using computers and general office equipment Compensation & Benefits * Pay: up to $25/hour (based on experience) * Insurance: Medical, dental, vision, life, and disability coverage * Retirement: 401(k) program with company match * Paid Time Off: Vacation, sick time, and generous time-away programs Perks: * Casual work environment * Employee assistance and recognition programs * Team-building and employee relations events * Competitive compensation and opportunities for growth About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
    $25 hourly Auto-Apply 2d ago
  • Client Support Associate

    CCT 3.7company rating

    Support associate job in Springfield, MA

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $7.00 - $18.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $7-18 hourly Auto-Apply 60d ago
  • Systems Support Specialist

    The Technology Group 4.0company rating

    Support associate job in Hartford, CT

    The Technology Group, LLC (**************************** a rapidly growing technology consulting firm that sets the standard for excellence in quality, service, and professionalism. Our teams of highly skilled specialist to support mid-sized clients, in the greater Hartford and New Haven services markets. Our clients have a mission critical need for technology. Our specialist manage their own schedule giving them flexibility to have work-life balance. Candidates selected for the position will be given training and have the opportunity to learn and work with a wide range of technologies. If you think that this may be a good fit for you, please review the qualifications listed below. Job Description Key Responsibilities Demonstrates ownership and responsibility for timely completion of all work assignments. Demonstrates strong desktop and user support. Makes progress toward certifications. Proactively manages maintenance visits. Communicates all tasks and information quickly and efficiently with the primary engineer. Works independently and shows initiative. Projects confidence to clients. Stays current on technology. Qualifications Education and Experience Associate degree in Computer Networking from an accredited college or university and/or equivalent years of experience. One to two years minimum experience working in related area in a network environment. Certification requirement: MCTS in Windows 7, Configuration; Comp TIA A+ CompTIA network+ preferred The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy. Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer subsidized parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions. Qualified, interested candidates should send salary history along with cover letter and resume to: Kathie McCarthy, Director of Human Resources, The Technology Group, LLC: [Click Here to Email Your Resumé] Additional Information Travel is limited mostly to Connecticut. The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy. Employees start off with 3 weeks annually! Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer free parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions.
    $54k-78k yearly est. 1d ago
  • Temporary Support Associate

    Tapestry, Inc. 4.7company rating

    Support associate job in Farmington, CT

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Temporary Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams! Among other things, individuals in this role will: * Engage customers using the Coach Experience Service expectation and selling behaviors * Interact genuinely and naturally with the customer * Maintain accuracy when operating POS and adhere to Coach cash handling policy * Ensure accurate email/name and data capture where permitted by law * Ensure proper phone etiquette is upheld when answering store calls * Drive conversion through client engagement and omni selling techniques * Support back of house tasks as needed. * Represent Coach brand appropriately * Basic computer skills* * Ability to execute at a fast pace * Attention to detail and accuracy * Able to climb, bend and kneel * Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays * Must be available to work October 15 through January 1 Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $17.00 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 123327
    $15-17 hourly 54d ago
  • DGCE Clerical Support (Part-time, Non-Benefited) 1 Position - Worcester State University

    Worcester State University 3.7company rating

    Support associate job in Worcester, MA

    WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students. Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about . Job Description: TITLE: Clerical Support DEPARTMENT : DGCE SUPERVISOR : Associate Dean of Online, Graduate and Continuing Education SCHEDULE: 15-18 hours a week, fully in-person (primarily 11:00am - 2:00pm, but schedule may be negotiable) General Statement of Duties: This position supports the DGCE front desk in serving students, faculty, parents and staff at the University. It involves in-person and phone customer service as well as the registration of students into courses and providing information about our program and division. This position will also provide support for dual enrollment/ early college programs including registration, roster management and other duties as assigned. Responsibilities: Provides general office assistance for the Division of Graduate and Continuing Education which may include, but not be limited to: answering phone calls, composing emails/correspondence, registering students into classes, assisting faculty with contracts, ordering materials/supplies, maintaining databases, and managing inquiries. Provides outstanding customer service to current and prospective students and faculty. Assists with planning and coordinating ceremonies and events. Monitors DGCE general email. Performs other duties as assigned by the Associate Dean of Online, Graduate and Continuing Education Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students. Performs other duties as assigned. Requirements: Required Qualifications: At least 2-3 years of full-time or equivalent part-time administrative experience Detail-oriented and organized with attention to accuracy Strong communication skills, both oral and written Ability to work effectively with a wide variety of individuals and groups Proficient in Microsoft Word and Excel Ability to perform duties above with or without reasonable accommodation Ability to work independently and as a member of a team Preferred Qualifications: Previous work experience in higher education strongly preferred Experience with higher education student information systems Experience with Google Workspace products, including Gmail and Google Drive Additional Information: Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community. This is a part-time, non-benefited, hourly position. Hourly rate: $20/ hour Application Instructions: Applicants must apply online at worcester.interviewexchange.com. A representative from the department will contact individuals for interviews.
    $20 hourly 2d ago
  • Individual Support

    Guardian Angel Senior Services 3.7company rating

    Support associate job in Worcester, MA

    Our Mission: Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while serving their needs with honor and integrity. After all, it is their home! The ISCH staff will provide Individual Support to Massachusetts Waiver Contracted Individuals - regular or intermittent services designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills, to achieve objectives of improved health and welfare and to the support the ability of the participant to establish and maintain a residence and live in the community. Responsibilities: The ISCH Worker accepts responsibility for his/her own actions and: To empower individuals to make an informed contribution to any decision about their education, health and care provision to enable them to achieve better outcomes To assist in the development of information concerning care plans. To work with and encourage partnership working between individuals and the community. To work closely with the Interdisciplinary team involved in an individual's care. To provide resources to assist the individual in maintaining safety and independent in the community. To assist with training and supervision of caregivers and PCAs. To undertake home visits and document activity. To carry out clerical and administrative duties in accordance with the requirements of the service Provides necessary information on their own health status and experience. Accepts only assignments for which qualified. Attends agency orientation, in-service education programs and staff meetings as required. Practices safety and competency within the job description. Communicates with the agency about problems and concerns. Complies with State/Federal regulatory acts and agency policies. Communicates with office staff regarding all scheduling of services to clients. Completes required documentation accurately and on a timely basis. Respects and maintains client confidentiality at all times. Reports concerns of client abuse or neglect. Refrains from discussing personal problems, concerns, or opinions with client, or client representatives. Establishes and maintains a therapeutic relationship with client. Maintain access to an email account in order to receive client updates, schedule changes, company updates and highlights. Maintain a clean, insured vehicle that has had manufacturer's recommended scheduled services and transports client as appropriate. To work within the aims and objectives of the goals set in the individual service plan To be familiar and work within the policies and procedures of the service To undertake further training appropriate to the role and responsibilities as required To work flexibly to meet the occasional requirements to work outside normal hours Maintain confidentiality of sensitive information Utilize effective time management techniques to ensure tasks are prioritized, and agreed deadlines are met. Attend all relevant supervision and meetings To undertake other duties commensurate with this post Qualifications: Minimum of a BA in a Human Service-related field preferred. Have an ability to research and identify other sources of information, advice, guidance and support Have good IT skills, including managing websites and knowledge of all forms of social/media communications Have good listening and communication skill Be able to produce statistics and written reports as required Be able to travel around the borough independently, preferably by car Be flexible around working hours and be prepared to work some evenings or weekends as reasonably required by this role Be impartial and non-judgmental Have knowledge of the community support system in the Greater Boston area. Committed to the rights of seniors and disabled people to live dignified lives. Is flexible, sensitive to the needs of others, reliable, and able to cope with emergencies. Prior home care experience helpful. Benefits: Paid time off 401(k) matching Flexible schedule Daily Pay Options Employee discounts Sign on/Referral Bonus Professional development assistance Medical Preventative Insurance (30+hrs average) AFLAC Insurance Mileage/travel time reimbursement between clients. Please submit Resume for Consideration! Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
    $28k-32k yearly est. Auto-Apply 60d+ ago
  • Home Visiting Support Specialist - Spanish/English

    Clarendon Early Education Services, Inc. 3.2company rating

    Support associate job in Millbury, MA

    Job DescriptionSalary: $23.00 - $25.00 CLARENDON EARLY EDUCATION SERVICES, INC. FAMILY CHILD CARE HOME VISITING SUPPORT SPECIALIST BI-LINGUAL (SPANISH/ENGLISH) Clarendon is seeking a dependable, motivated individual with exceptional people skills to conduct support visits to a diverse group of Family Child Care Educators. The Home Visiting Support Specialist will conduct home visits to licensed Family Child Care Educators. She/he will provide support in the areas of family childcare business administration, professional development & continuous quality improvement, Department of Early Education and Care (DEEC) regulatory and policy compliance, health and safety of young children, and program accountability. Job Duties: Conduct monthly business, technical assistance, coaching and mentoring support visits to Family Child Care Educators Facilitate childcare referrals, enrollment, ongoing family supports and connections to community resources Provide technical assistance with Family Child Care policy and regulations, curriculum and childrens assessments and progress reporting Maintain knowledge of current Family Child Care regulations through ongoing staff meetings and trainings Assist Training Director with professional development and work directly with educators on continuous quality improvement and program planning (some nights and weekends required) Represent the agency in community outreach activities to build connections that benefit families All other duties as assigned Qualifications: Minimum of Child Development Accreditation (CDA) or MA Department of Early Education & Care teaching certification in any of the following categories: Infant/Toddler, Preschool or Director I or II. Candidates with a degree in Early Childhood Education/Human Services or related field will be strongly considered Fluent bi-lingual Spanish/English oral and written skills Strong organizational and communication skills Ability to work individually and as a team-player Strong interpersonal skills and experience working with a culturally diverse clientele a plus Knowledge and application of MA Department of Early Education and Care Family Child Care regulations a plus Computer proficiency in Microsoft Office, Zoom and Teams Must have a valid drivers license and a reliable vehicle Benefits include: 16 paid holidays 8 sick/personal days 2 weeks of Earned time-off Health, dental and 401K benefits Salary is commensurate with experience and qualifications
    $23-25 hourly 28d ago
  • Per Diem General Support Associate Per Diem

    Bristol Hospital Group 4.6company rating

    Support associate job in Bristol, CT

    Job Details BHI Bristol Hospital Main Campus - Bristol, CT Per Diem None AnyDescription At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. Job Summary: Performs a wide variety of duties within a patient care setting. Activities include cleaning, disinfecting. Responds to customer requests that commensurate with the position. Essential Job Functions and Responsibilities: Performs support duties: Empties full soiled linen bags, replaces with clean bags, and throws full bag of linen down the linen chute. Makes unoccupied beds. Stocks clean patient linen in patient rooms. Stock floor with bathroom supplies and cups to established par levels, also ensures that cleaning chemicals and equipment are appropriately stocked for assigned work area. Cleans and disinfects assigned areas: Cleans and disinfects occupied patient rooms and isolation rooms in assigned areas according to established procedures. Cleans and disinfects offices, exam rooms, public and private lavatories, lounges, utility rooms and other assigned areas such as halls, stairways, elevators, floors, furniture, windows and doors according to established procedures. Cleans and disinfects hospital equipment as assigned, according to established procedures. Identifies and completes discharge cleaning and bed making of patient rooms in assigned areas according to the hospitals discharge procedure. The employee also completes emergency discharge cleaning and bed making as required. Operates or uses various types of equipment according to established procedure in the completion of floor care and cleaning projects. Equipment includes mops, & vacuums. Removes trash, hazardous materials and medical waste: Empties trash, replaces liner and disinfects waste receptacles including medical waste in assigned areas according to established procedures. Collects and removes trash, including medical waste and hazardous materials from assigned areas and delivers to holding area for final disposal by a contracted service. Cleans hazardous material spills as assigned according to established procedures. Performs safety related duties: Detects and reports defective materials, equipment and items which could present an unsafe condition, to the appropriate supervision. Follows all rules and regulations related to the handling of medical and hazardous waste, including the wearing of proper PPE. Mixes chemicals properly and uses in a manner consistent with manufacturers instructions. Follows all rules and regulations related to Universal Precautions and other rules of safety. Transports material: Lifts and transports equipment and furniture to various areas of the hospital. Sets up and breaks down furniture from various meetings and delivers and removes various items needed for the meeting such as televisions, VCRs, projectors, easels. Completes prepared forms to report specific tasks accomplished, such as moving equipment. Demonstrates dependability: Employee maintains proper levels of attendance and punctuality. Employee follows verbal and written directions. Seeks direction for and maintains responsibility for own development: Attends mandatory in-service education and maintains standards for competencies annually. Attends all GSA update training and hazardous material training annually and passes the tests associated with such training. Qualifications Educational / Minimum Requirements: High School Diploma or GED is desired but not necessary. Prior custodial work preferred. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $38k-68k yearly est. 60d+ ago
  • Support and Stabilization Services - Youth Support Specialist

    Open Sky Community Services 4.3company rating

    Support associate job in Worcester, MA

    Salary USD $25.00/Hr. Description and Responsibilities Open Sky's Support & Stabilization Services provide an array of services to support youth up to the age of 22 years and families that may be experiencing emotional and/or behavioral challenges. Services provided include groups, therapeutic services to help children remain in their home, preparation support for children reunifying with family, permanency support, skill building, increasing social connections, and providing families with community resources to meet basic needs. The goal of the program is to provide families with access to services that are tailored to their individualized strengths and needs which gives youth the greatest chance for safety, permanency, and well-being. The Youth Support Specialist will be responsible for helping individuals develop the skills needed for self-management, including crisis and prevention planning, social skill enhancement, daily living skill education, stress management, education about mental illness and symptoms and self-reinforcement and contingency management while monitoring their progress toward achieving identified goals. Other Key Responsibilities: Assist individuals in identifying individual strengths and interests. Maintain files, documentation and meet deadlines for S&S Services and Rehab Option and all other licensing guidelines Transport individuals in a safe manner in matters related to service delivery Assist in providing continuity of service delivery to youth as needed Qualifications Bachelor's degree in social services or related field required or five years of experience working with youth and families required. Valid driver's license, acceptable driving history and reliable transportation, required. Bilingual candidates and those with lived experience highly preferred. Reliability, willingness to learn, and being open to new opportunities. About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. Medical, Dental and Vision Insurance with Prescription Plan 403b Retirement Plan with Employer Match Life Insurance (100% Employer-Paid) Eligible employer for the Public Student Loan Forgiveness Program And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
    $25 hourly Auto-Apply 60d+ ago

Learn more about support associate jobs

How much does a support associate earn in Springfield, MA?

The average support associate in Springfield, MA earns between $28,000 and $99,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Springfield, MA

$52,000

What are the biggest employers of Support Associates in Springfield, MA?

The biggest employers of Support Associates in Springfield, MA are:
  1. CCT Holdings LLC
  2. Macy's
  3. Jackson Hewitt
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