Support associate jobs in Stamford, CT - 411 jobs

A major client of ours has a need for an Manufacturing IT Systems & Infrastructure Assistant Manager for their Hauppauge, NY office. This is an onsite, permanent role. Looking for someone with prior experience in Pharma. Job Purpose The Manufacturing IT Systems & Infrastructure Assistant Manager is responsible for implementing and supporting IT solutions across Manufacturing, Packaging, Warehouse, Quality, R&D, and Regulatory functions. This role provides hands-on support for IT systems, infrastructure, cybersecurity, AI automation, and computer system validation (CSV), while partnering with internal stakeholders and external vendors to deliver compliant, scalable, and secure technology solutions. Key Responsibilities & Accountabilities Application & Systems Management Support and administer MES, Serialization, SCADA, LIMS, QC, QA, R&D, and RA systems. Build deep technical understanding of manufacturing and quality applications to propose system enhancements and process improvements aligned with business needs. Provide SAP support for Production, Warehouse, Packaging, and Quality modules. Manage audit trails, CSV documentation, and validation activities. Administer applications, user roles, profiles, and system configurations. Infrastructure, Cybersecurity & Automation Support IT infrastructure, networking, and enterprise security solutions. Implement and maintain cybersecurity controls in alignment with compliance requirements. Support AI automation initiatives and evaluate emerging technologies. Define and support enterprise application architecture to enable collaboration with internal users, vendors, and partners. Stakeholder & Vendor Engagement Collaborate with cross-functional teams including Manufacturing, Packaging, Warehouse, QC, QA, R&D, Engineering, Finance, HR, and IT Business Partners. Coordinate with internal Corporate IT Infrastructure and Security teams. Manage relationships with external vendors and implementation partners. Strategy, Planning & Continuous Improvement Identify opportunities to scale applications across regions with similar business processes. Develop business cases for tactical and strategic IT solutions aligned with future roadmaps. Drive data standards and ensure alignment with evolving regulatory and compliance requirements. Project Management & Service Delivery Track project timelines, milestones, scope, budgets, and deliverables. Ensure KPIs and success metrics align with defined business outcomes. Design and manage support models, ensuring SLAs are met for Incident, Change, and Request Management. Coordinate delivery with internal teams and external partners Qualifications & Requirements Education Bachelor's degree in Engineering, Information Technology, or a related field. Experience 4-6 years of experience across multiple IT platforms. Experience supporting Manufacturing, Packaging, Warehouse, and Quality IT systems in a regulated (preferably pharmaceutical) environment. Hands-on experience with MES, SCADA, LIMS, Serialization, and SAP. Strong experience with CSV, validation, and audit readiness. Experience with IT infrastructure, networking, cybersecurity, and AI automation. Technical Skills IT administration for Manufacturing, Packaging, and Quality systems. CSV, PLC validation, and QC instrument software validation. SAP (Production, Warehouse, Packaging, Quality modules). Database knowledge (SQL / Oracle). Advanced Microsoft Office skills, especially Excel (macros preferred). Core Competencies Strong analytical and problem-solving skills. Ability to translate technical solutions into business value. Effective communication and stakeholder management skills. Experience working with cross-functional and global teams.

We are looking for someone to join our team who is passionate about helping people use technology! KWI is developing innovative technology solutions to help retailers transform their business. If you are a service-oriented person who also knows how to work with mobile applications, we want to talk to you! The Customer Support Associate is taking calls from our retail clients and offering mobile application support for our mobile POS solution. The Customer Support Associate manages those support calls, and then works to troubleshoot, triage issues, and escalate issues to Senior Analysts and Team Management when necessary. The goal is for us to offer white glove service to our customers and ensure they are viewing our technology as an enabler to their success. Especially with the onset of COVID-19, retailers need technology now more than ever before. They are being asked to do things they have never done before (think curbside pickup) and we are in a great position to support them. Come join our team and help us transform the retail landscape! JOB FUNCTIONS: Primary responsibility is to be logged into our phone system to take client support calls and bring issues to resolution Secondary responsibility is to work on Help Desk Ticket queues and bring issues and tickets to resolution Escalate Priority 1 Tickets to Senior Analysts Provide the very highest level of service to KWI's Clients Solicit and expound upon all available information from the customer regarding details of system issues (hardware/software/network) & make every possible attempt to resolve Identify and escalate open issues that represent risk Troubleshoot, diagnose, and resolve mobile POS technical issues reported Ensure calls are clearly documented and properly tracked Provide restorative and/or maintenance actions where possible to resolve customer issues and follow up for any unresolved problems Identify trends of incoming calls and report to Senior Analysts Manage priority amongst multiple simultaneous requests Follow all PCI compliance guidelines to ensure client/company security Ensure customers are kept well informed of the status of their requests Make recommendations on standards and procedures for support operations Other duties as assigned QUALIFICATION REQUIREMENTS: Skills, Knowledge, Abilities: Excellent communication skills, written, and verbal Must be capable of working under high pressure environment to get the job done quickly and effectively with customer satisfaction being the ultimate measure of success Self starter in an entrepreneurial environment Knowledge of common concepts pertaining to technical support Familiarity with the retail environment (POS, MPOS, and associated components) Ability to handle multiple tasks and remain flexible Working knowledge of POS & MPOS systems, and SQL. Must be capable of constructing basic SQL and system logs queries to aid the troubleshooting process Familiarity with Apple and/or other mobile applications a plus Ability to work multiple schedules, including weekends and holidays Training/Education: College/ Technical school preferred POS & MPOS systems and/or proprietary software experience strongly desired Proficiency in information technology either through education or work experience Experience: 1+ year experience in Support Services call center support Experience coordinating/implementing new POS & MPOS systems and upgrades a plus Experience in remote support scenarios ABOUT US: We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. We combine Point of Sale, Merchandising, e-Commerce, CRM, and Loss Prevention into one cloud-based platform. We are a values and mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence. When it comes to our people, we strive to create an environment where our teams can live and work well. KWI's culture is rooted in our core values - commitment, respect & dignity, accountability, reliability, passion, and caring . While we do find time to have fun, we also work hard. We encourage our people to take risks, to challenge the status quo, to improve processes, and to be better every day. We have a team of passionate and dedicated employees who are committed to making themselves and our clients better. KWI is a privately-held, debt-free, and 100% management owned company that continues to grow! At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create and support an environment where no individual is advantaged or disadvantaged because of their background. We offer equal employment opportunity regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws on the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

What this Job Entails: We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both independently and with the broader support team. The End User Support team is singularly focused on delivering a seamless technology experience for all users. The right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users. Scope: Works on complex assignments requiring a high degree of initiative Requires minimal oversight and is proactive. May act as a team leader. Your Roles and Responsibilities: Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via in person, phone, chat, and email-based support channels. Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility Fulfill IT hardware requests requiring delivery, setup, or low-level hardware troubleshooting for end users in the office you're based in. Escalate issues to senior members of the technical support team, infrastructure teams, platform engineering teams, and/or third-party vendors to ensure end user issues are fixed at their root and do not recur. Provide excellent customer service experiences for all end users, traders, and senior leadership, acting as the end user's advocate ensuring their issues are fully fixed and they have an optimal IT experience. Collaborate effectively with both local and remote or distributed team members to accomplish small support tasks and large technical projects. Required Qualifications/Skills: 5+ years of relevant technical support experience in a medium to large, complex, and fast-moving enterprise environment. Advanced knowledge of Windows, mac OS, Linux, iOS, Android, networking, and information security topics. Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP, and VPN. Working knowledge of messaging platforms, telecommunication tools, collaboration tools, and video conferencing (e.g., WebEx, MS Teams, Zoom). Ability to communicate effectively and professionally across all settings to technical and non-technical audiences of all tenure and seniority. Physical Demand & Work Environment: Full time on site in an office environment Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day. Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $40.92 - $64.62 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Responsive recruiter Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $16.00 - $20.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Job Level: Associate Job Function: Governance & Assurance Employment Type: Full Time SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $85,000.00 and $135,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. Overview SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $85,000.00 and $130,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. Role Description SMBC is seeking an experienced IT Infrastructure Audit professional with a minimum of 3-5 years' experience in the banking and finance/technology industry to conduct audit coverage for the firms IT infrastructure, Americas Division.. Coverage including key IT infrastructure including operating systems, databases, virtualization, middleware, unified communications, web application infrastructure, IT Governance, Change Management, Remote Access, Incident and Problem Management, Cloud, and more. Reporting to IT Infrastructure Team Head, the Audit professional will be responsible for (i) conducting regular IT application audits, ensuring work is performed in accordance with IIA standards and Internal Audit Department (IAD) policies and procedures, and (ii) supporting the issue validation activities, and (iii) partnering with other members and (iv) supporting the IT Infrastructure Team Head in the execution of their duties. In addition, they will (i) support IAD Management team in helping to identify areas of coverage for planning, development, implementation, and maintenance of an internal audit program covering technology related areas across the Americas Division and (ii) conduct regular continuous monitoring activities covering IT infrastructure and technology related risks and related processes and controls within a prescribed timeframe. Role Responsibilities * Conduct regular audits of IT infrastructure related areas assessing adherence to firm and regulatory requirements and assessing design, operating effectiveness and sustainability of associated controls. * Help to create audit issues and reports that clearly articulate results and conclusions for review with senior audit management and auditees. * Challenge the ongoing coverage of IT infrastructure work and present ideas for improvement. * Facilitate risk issue tracking to promote timely remediation. * Perform issue assurance work for audit, regulatory, and self-identified to confirm closure or recommend additional actions. * Work collaboratively with colleagues and auditees to identify risk concerns and agree reasonable solutions. * Forge strong partnerships with colleagues in other IT application and control functions including legal, compliance, data security and risk management to promote front-to-back collaboration across risk assessment and findings remediation. * Partner with audit colleagues in other business verticals and/or geographies to share best practices and drive greater consistency. Seek out opportunities to engage with stakeholders outside of formal audit periods to drive deeper relationships. * Conduct regular Continuous Monitoring activities and auditable entity updates. Qualifications and Skills * Minimum of 3-5 years of IT Application/Infrastructure/Cybersecurity audit experience in the banking and/or technology industry. * Knowledge of IT Infrastructure related risks and controls (i.e. General Controls, Platform Controls, Virtualization, Cloud, AI/Machine Learning, etc…) * Knowledge of industry relevant standards (i.e. NIST, CRI, etc...) and related regulatory expectations (i.e. NYS DFS 500, FFIEC, etc…) * Knowledge of audit techniques, risk and internal controls assessment, and workpaper standards. * Strong strategic thinking skills including the ability to identify and assess technology related risks. * Ability to act as trusted advisor to technology management using discretion and sound judgment in identifying, analyzing, and reporting problems. * Excellent communication (both verbal and written), presentation and professional skills including the ability to interact effectively at all levels within the organization. * Bachelor's Degree in Information Technology, Finance, or related field. Advanced degree a plus. SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. Nearest Major Market: White Plains Nearest Secondary Market: New York City

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $85,000.00 and $135,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. **Overview** SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $85,000.00 and $130,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. **Role Description** SMBC is seeking an experienced IT Infrastructure Audit professional with a minimum of 3-5 years' experience in the banking and finance/technology industry to conduct audit coverage for the firms IT infrastructure, Americas Division.. Coverage including key IT infrastructure including operating systems, databases, virtualization, middleware, unified communications, web application infrastructure, IT Governance, Change Management, Remote Access, Incident and Problem Management, Cloud, and more. Reporting to IT Infrastructure Team Head, the Audit professional will be responsible for (i) conducting regular IT application audits, ensuring work is performed in accordance with IIA standards and Internal Audit Department (IAD) policies and procedures, and (ii) supporting the issue validation activities, and (iii) partnering with other members and (iv) supporting the IT Infrastructure Team Head in the execution of their duties. In addition, they will (i) support IAD Management team in helping to identify areas of coverage for planning, development, implementation, and maintenance of an internal audit program covering technology related areas across the Americas Division and (ii) conduct regular continuous monitoring activities covering IT infrastructure and technology related risks and related processes and controls within a prescribed timeframe. **Role Responsibilities** - Conduct regular audits of IT infrastructure related areas assessing adherence to firm and regulatory requirements and assessing design, operating effectiveness and sustainability of associated controls. - Help to create audit issues and reports that clearly articulate results and conclusions for review with senior audit management and auditees. - Challenge the ongoing coverage of IT infrastructure work and present ideas for improvement. - Facilitate risk issue tracking to promote timely remediation. - Perform issue assurance work for audit, regulatory, and self-identified to confirm closure or recommend additional actions. - Work collaboratively with colleagues and auditees to identify risk concerns and agree reasonable solutions. - Forge strong partnerships with colleagues in other IT application and control functions including legal, compliance, data security and risk management to promote front-to-back collaboration across risk assessment and findings remediation. - Partner with audit colleagues in other business verticals and/or geographies to share best practices and drive greater consistency. Seek out opportunities to engage with stakeholders outside of formal audit periods to drive deeper relationships. - Conduct regular Continuous Monitoring activities and auditable entity updates. **Qualifications and Skills** - Minimum of 3-5 years of IT Application/Infrastructure/Cybersecurity audit experience in the banking and/or technology industry. - Knowledge of IT Infrastructure related risks and controls (i.e. General Controls, Platform Controls, Virtualization, Cloud, AI/Machine Learning, etc...) - Knowledge of industry relevant standards (i.e. NIST, CRI, etc...) and related regulatory expectations (i.e. NYS DFS 500, FFIEC, etc...) - Knowledge of audit techniques, risk and internal controls assessment, and workpaper standards. - Strong strategic thinking skills including the ability to identify and assess technology related risks. - Ability to act as trusted advisor to technology management using discretion and sound judgment in identifying, analyzing, and reporting problems. - Excellent communication (both verbal and written), presentation and professional skills including the ability to interact effectively at all levels within the organization. - Bachelor's Degree in Information Technology, Finance, or related field. Advanced degree a plus. SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. EOE, including Disability/veterans

Job DescriptionSupport Specialist - Dealership Operations Keeler Motor Car Company - Norwalk, CT 10 Tindall Avenue, Norwalk, CT 06851 ************** An Elite Entry Point Into Automotive Leadership Genesis of Ridgefield, backed by the legacy strength of Keeler Automotive Group, isn't just another dealership-we're building a luxury experience from the ground up in Fairfield County. With no inherited footprint in this market, everything we do is intentional-from operations to brand presence to leadership development. We're seeking a full-time Support Specialist to join our founding team in Norwalk. This is not a passive role-it's an immersive experience designed for someone who wants to learn, contribute, and eventually lead. If you're highly capable, adaptable, and ready to take on a wide scope of responsibilities, this role is your launchpad. What You'll Do As a Support Specialist, you'll serve as the operational linchpin of the dealership. You'll support all departments-Sales, Service, Finance, and Marketing-with frontline execution and behind-the-scenes precision. Core Responsibilities: Vehicle & Lot Operations Manage vehicle movement, delivery prep, showroom presentation, and lot staging Conduct final visual inspections before client handoff Coordinate off-site transport, vendor runs, and store-to-store logistics Customer Delivery & Hospitality Assist in white-glove delivery experiences: documentation, prep, presentation Provide valet support, shuttle service, and client-side logistics as needed Maintain a polished, proactive presence with every customer interaction Internal Support & Admin Execution Support daily operations: registration runs, supply pickups, dealership readiness Partner with inventory and accounting teams to maintain vehicle records Help schedule vendors and prepare for key internal appointments Brand & Event Execution Represent Genesis at community events, marketing activations, and off-site campaigns Support setup, breakdown, vehicle display, and guest experience Be the face of the dealership in public-facing brand moments Who Thrives Here This role is designed for someone who treats it as a path, not a placeholder. You'll succeed here if you're: Accountable - You finish what you start and take ownership of the details Adaptable - You can handle shifting priorities and still deliver under pressure Polished - You bring professional presence to every client, teammate, and event Operationally minded - You think in systems and move with purpose Hungry to grow - You want more than a job-you want a trajectory Qualifications Valid driver's license and clean driving record Strong time management and organizational skills Ability to lift up to 50 pounds and work on your feet throughout the day Prior experience in dealership operations, hospitality, logistics, or customer service preferred Willing to work full-time, including some Saturdays and event days Why Genesis of Ridgefield Real-Time Access to Leadership - Work shoulder-to-shoulder with senior management Cross-Functional Exposure - Learn operations, service, logistics, and event execution Growth Path - Advancement potential into Inventory, Marketing, or Fixed Ops Management Keeler Culture - A high-integrity, family-led group with a reputation for excellence Competitive Pay & Benefits - Full-time role with insurance, paid time off, and employee discounts Apply Now or call: ************** We're not looking for just another hire. We're building something-and we're looking for the next leader to rise from within.

Support Specialist - Dealership Operations Keeler Motor Car Company - Norwalk, CT 10 Tindall Avenue, Norwalk, CT 06851 ************** An Elite Entry Point Into Automotive Leadership Genesis of Ridgefield, backed by the legacy strength of Keeler Automotive Group, isn't just another dealership-we're building a luxury experience from the ground up in Fairfield County. With no inherited footprint in this market, everything we do is intentional-from operations to brand presence to leadership development. We're seeking a full-time Support Specialist to join our founding team in Norwalk. This is not a passive role-it's an immersive experience designed for someone who wants to learn, contribute, and eventually lead. If you're highly capable, adaptable, and ready to take on a wide scope of responsibilities, this role is your launchpad. What You'll Do As a Support Specialist, you'll serve as the operational linchpin of the dealership. You'll support all departments-Sales, Service, Finance, and Marketing-with frontline execution and behind-the-scenes precision. Core Responsibilities: Vehicle & Lot Operations Manage vehicle movement, delivery prep, showroom presentation, and lot staging Conduct final visual inspections before client handoff Coordinate off-site transport, vendor runs, and store-to-store logistics Customer Delivery & Hospitality Assist in white-glove delivery experiences: documentation, prep, presentation Provide valet support, shuttle service, and client-side logistics as needed Maintain a polished, proactive presence with every customer interaction Internal Support & Admin Execution Support daily operations: registration runs, supply pickups, dealership readiness Partner with inventory and accounting teams to maintain vehicle records Help schedule vendors and prepare for key internal appointments Brand & Event Execution Represent Genesis at community events, marketing activations, and off-site campaigns Support setup, breakdown, vehicle display, and guest experience Be the face of the dealership in public-facing brand moments Who Thrives Here This role is designed for someone who treats it as a path, not a placeholder. You'll succeed here if you're: Accountable - You finish what you start and take ownership of the details Adaptable - You can handle shifting priorities and still deliver under pressure Polished - You bring professional presence to every client, teammate, and event Operationally minded - You think in systems and move with purpose Hungry to grow - You want more than a job-you want a trajectory Qualifications Valid driver's license and clean driving record Strong time management and organizational skills Ability to lift up to 50 pounds and work on your feet throughout the day Prior experience in dealership operations, hospitality, logistics, or customer service preferred Willing to work full-time, including some Saturdays and event days Why Genesis of Ridgefield Real-Time Access to Leadership - Work shoulder-to-shoulder with senior management Cross-Functional Exposure - Learn operations, service, logistics, and event execution Growth Path - Advancement potential into Inventory, Marketing, or Fixed Ops Management Keeler Culture - A high-integrity, family-led group with a reputation for excellence Competitive Pay & Benefits - Full-time role with insurance, paid time off, and employee discounts Apply Now or call: ************** We're not looking for just another hire. We're building something-and we're looking for the next leader to rise from within.

Role: Digital Support Specialist Duration: 12 Months (Contract to Hire or Possible extension) Pay Rate: $35/hr W2 (All inclusive) We are seeking a temporary, hands-on support specialist to assist our hair testing salon during an exciting period of technology and process advancement. This role is ideal for someone who is highly proficient in Excel, comfortable learning new software and systems quickly, and motivated to proactively create digital solutions that improve how our team works. This is a temporary assignment focused on listening to and understanding stylist and salon needs, then helping translate those needs into practical, efficient, and scalable digital tools and process improvements. Key Responsibilities •Support daily salon operations, including: o Answering phones and scheduling appointments o Greeting and assisting volunteer participants o Providing general front of house operational support •Partner closely with stylists, technicians, and salon leadership to: o Observe and understand current workflows, pain points, and opportunities o Gather input and translate needs into actionable improvements •Advance digital, system, and process capabilities by: o Creating, improving, and maintaining Excel tools (tracking, reporting, automation) o Supporting implementation and adoption of new software or systems o Developing simple, practical digital solutions that improve efficiency and data quality •Assist with documentation, process mapping, and basic computer training materials as Quals-- Qualifications & Skills •Advanced proficiency in Microsoft Excel (formulas, data organization, reporting;automation a plus) •Strong ability to quickly learn and adapt to new software and systems •Highly organized, detail oriented, and process minded •Strong listening skills with a proactive, solution oriented mindset •Comfortable balancing both administrative tasks and technical problem solving •Professional, friendly, and confident in a salon and consumer facing environment

Culinary Depot is a leading provider of commercial kitchen equipment and solutions, serving restaurants, institutions, and foodservice operators nationwide. We partner with our customers from initial design and equipment selection through installation and long-term support. Our business is built on expertise, accountability, and long-term relationships-not one-off transactions. Role Summary We are hiring a Customer Support / Service Coordinator to be the front line of our service operation. This role is critical to the customer experience. You will often be speaking with customers who are frustrated, stressed, or under pressure. Your responsibility is to listen, take ownership, communicate clearly, and drive each issue to resolution. This is not a “log a ticket and move on” role. It requires empathy, follow-through, and pride in helping people. If you are someone who feels personally invested in making sure customers are taken care of-and you don't rest until the issue is resolved-this role will be a strong fit. What Success Looks Like Customers feel heard, respected, and supported Issues are owned end-to-end, not passed along Communication is proactive, clear, and honest Follow-ups happen without being chased Problems are resolved thoughtfully, even when solutions take time Key Responsibilities Schedule and dispatch local technicians to ensure timely service Coordinate with manufacturers to secure warranty coverage and approvals Respond to customer inquiries via phone, email, and chat with professionalism and empathy Manage service cases from initial contact through resolution Provide consistent updates and set realistic expectations with customers Monitor open cases using internal dashboards and follow up proactively Partner with internal teams (sales, operations, receiving) to resolve issues efficiently Identify recurring service or equipment issues and escalate trends to management Work closely with other Service Coordinators to maintain a high service standard Who We're Looking For Naturally empathetic with a genuine desire to help people Calm, patient, and professional-especially with frustrated customers Strong communicator who listens first and responds thoughtfully Organized and detail-oriented with strong follow-through Comfortable juggling multiple cases without dropping the ball Problem-solver who takes responsibility, not shortcuts Experience in customer service or technical support is preferred (foodservice or equipment experience is a plus), but attitude and ownership matter more than background. We can train systems. We cannot train care. Important to Know This is not a call-center role and not a script-based environment. You will be expected to think, take ownership, and advocate for the customer. If helping people feels like an inconvenience, this will not be the right role. Why Join Culinary Depot We hold high standards and support our team accordingly. Competitive compensation with performance-based reviews Medical, Dental, and Vision insurance 401(k) with company match Paid Time Off plus paid holidays Hands-on training, mentorship, and internal growth opportunities Fast-paced, collaborative, and execution-focused office culture

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Tuesday/Thursday 12pm-8pm Essential Responsibilities Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! Competitive compensation package 401(k) plan with company matching options Generous Paid Time Off A rich benefits package, including medical, dental, life and long-term disability insurance Progressive Leadership Development Programs New York's 529 College Savings Program Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration And much more!

The Department of Nursing Instructional Support Associate works closely with both students and faculty in the nursing skills and simulation labs. Responsibilities include supervision of nursing students during open skills lab practice, set-up and breakdown of skills equipment for skills classes, Open Lab and simulation classes, set up and operate simulation equipment during simulation lab and clinical days on campus, assist faculty and students as technical support during simulation and lab activities. Work hours and days TBD. Salary: $27/hour Requirements: MINIMUM REQUIRED QUALIFICATIONS: * A Bachelor of Science Degree in Nursing. * A minimum of (2) years' experience in a clinical setting. ADDITIONAL PREFERRED QUALIFICATIONS: * Prior work experience in nursing skills lab in a Bachelor of Science degree program. * Experience with high-fidelity simulation equipment. Additional Information: The Consumer Information web page can be viewed at the following link *********************************************************** This page describes various services, information and statistics on many different aspects of the College's operations. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. Application Instructions: Interested candidates may apply and submit the required documents listed below by clicking on the "Apply Now" link at the bottom of this page. We require the following documents: Cover Letter Resume VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION Farmingdale State College seeks a broad and diverse pool of candidates for this position. The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status. URL: ****************************** Only applications submitted online will be accepted, no phone calls please.

SUMMARY: In accordance with RNP's Mission Statement, Philosophy of Client Care and Code of Ethics as stated in the Personnel Policies and under the supervision of the Program Director and Peer Support Coordinator. Provides peer support services for individuals to effectively address issues with substance use and co-occurring disorders. HOURS: Wednesday-Saturday 4:00 pm-12:00 am SPECIFIC DUTIES AND RESPONSIBILITIES: All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA). Provides recovery support through self-directed, strength-based approach to care. Utilizing principles based on the Recovery Coach Ten Components of Recovery and Core Competencies of Peer Support workers. Promotes recovery by removing personal and environmental obstacles, linking persons to the recovery community and serving as a professional guide and mentor for person seeking recovery and their families. Maintains communications with community providers and builds a network of recovery support services to support program participants connection to recovery services with emphasis on self-help groups, CCAR, recovery houses, sober events and programs, employment, and job services. Collaborates with case management to identify needs of client and create a discharge plan focused on meeting goals and utilizing recovery pathways. Continues momentum of recovery progress through peer led activities and groups once clients return from IOP and other outpatient treatment during the day. Prepares agenda for supervision and utilizes supervision as needed to meet professional demands of the job. Meets all documentation requirements of position and program. Assumes all other appropriate duties as deemed necessary by supervisor. Qualifications QUALIFICATIONS: Certified Recovery Support Specialist or willingness to obtain certification upon hire. Minimum two years lived experience in stable recovery from substance use/and or mental health disorder. Established expertise and practices related to professional boundaries and ethics. Ability to establish and maintain cooperative professional relationships and project a professional image. Experience with an EHR system, basic computer and documentation skills. EDUCATION AND/OR EXPERIENCE: High school diploma or GED equivalent. Certified Recovery Support Specialist through Advocacy Unlimited or Hartford Healthcare. Person in stable recovery from substance use and or/mental health disorder. Valid Connecticut driver's license is preferred.

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: We are looking for someone who has availability Monday-Friday 8am-8pm Essential Responsibilities Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

WHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. WHAT WILL I BE DOING? CHI is looking for a full-time Resident Support Specialist (RSS) for our Smithtown location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions: Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire. Screen all clients and visitors entering the facility. Perform bag searches upon intake and as required. Ensure clients abide by the facility, DSS, and OTDA policies and procedures. De-escalate potential crisis situations and document all interventions. Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas. Complete logs, incident reports, and all other required documentation. Perform administrative and receptionist duties at the operations/front desk. Monitor video surveillance cameras, fire prevention, detection alarm, and notification system. Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures. Assist with room preparation and turnover for new clients. Maintain inventory of cleaning and office supplies and ensure proper distribution. Inform management of work site's physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.). Support afterschool/evening activities as needed. ANYTHING ELSE? Salary: $19.00 an hour (approximately $39,520 annually) Overtime available Open shifts: [Friday - Monday, 6 am - 2 pm] Apply online at ************************************************ WHY CHI? CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer: Paid time off 2 personal days awarded annually Health insurance and health reimbursement account Dental and vision plans Flexible spending account AFLAC supplemental insurance Voluntary plans Dependent Care Spending Account Working Advantage- Employee Perks 401(k) retirement plan Life insurance Employee Assistance Program Monthly trainings and career development plans WHAT DO I NEED? Education: High School Diploma or GED required. Experience: 1-2 years of experience working in related field preferred. Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus. Computer Skills: Basic competency in MS Windows, MS Office, and internet usage. Physical Performance: Ability to tour property, walk distances, and climb stairs. Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications. Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines. DIVERSITY, EQUITY, AND INCLUSION Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

The Department of Nursing at Farmingdale State College is seeking a dedicated and organized Instructional Support Specialist to oversee and coordinate the daily operations of our Nursing Lab. This individual will play a vital role in supporting high-impact learning experiences for nursing students by maintaining lab functionality, supporting faculty and student needs, and ensuring the smooth operation of simulation and clinical lab activities. Key Responsibilities: * Oversee all activities and operations within the Nursing Lab, including simulation and skills practice. * Supervise and schedule nursing lab staff to ensure adequate coverage for instructional and open lab sessions. * Coordinate and post practice lab hours for students, ensuring alignment with course and program needs. * Manage service contracts and maintenance for human patient simulators and other laboratory equipment. * Provide technical and logistical support to faculty and students during lab sessions, simulations, and skills practice. * Collaborate with the Nursing Department Chair and the Finance Department to plan budgets and procure supplies and equipment necessary for lab operations. * Work closely with clinical course coordinators to develop and maintain clinical day-on-campus schedules. * Maintain accurate documentation of student lab practice hours and activities for program and accreditation purposes. * Supervise and support lab staff to ensure a safe, effective, and welcoming lab learning environment. This position requires flexibility, with availability to work evening hours, as needed to meet operational requirements. The college particularly welcomes candidates with knowledge, skills and abilities that include: * Commitment to diversity and university initiatives supportive of diversity and inclusion. * Interest in participating in student-centered service activities. * Desire to apply expertise in promoting civic engagement with the College's many community partners. Requirements: MINIMUM QUALIFICATIONS: * Bachelor's degree. * Strong organizational and communication skills. * Ability to collaborate with faculty, staff, and administration. * Demonstrated ability to effectively use emerging educational and clinical technologies. PREFERRED QUALIFICATIONS: * Bachelor's degree in Nursing or a related Healthcare or Education field. * Prior experience working in a nursing lab or simulation center. * Experience in staff supervision and budget management. * Familiarity with high-fidelity manikins and simulation-based learning. Additional Information: This is a full-time UUP position. * For the first 10 working days, beginning Thursday, January 8, 2026, and ending Saturday, January 17, 2026, applications will be limited to UUP Farmingdale. * CLOSING DATE FOR RECEIPT OF APPLICATIONS: Open Until Filled * SALARY: $65,000 + $4,000 in downstate location pay = $69,000 Total Compensation. The State University of New York offers excellent fringe benefits including health insurance options and retirement plans. Click here for New York State Benefits Summary Visit our Why Work at FSC page to learn more about FSC and the total rewards we offer. VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION The Consumer Information web page can be viewed at the following link *********************************************************** This page describes various services, information and statistics on many different aspects of the College's operations. Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continue to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply. The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status. Application Instructions: Interested candidates may apply by clicking on the "Apply Now" link at the top or bottom of this page. The following documents are required for all positions: * Cover Letter * Resume/C.V. Only applications made through Farmingdale's electronic application system will be accepted. Once you successfully apply you will receive an email as confirmation. Returning applicants may login to their Farmingdale State College Careers Account to apply for this position. See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: We are looking for someone who has availability Monday-Friday 8am-8pm Essential Responsibilities Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

WHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. WHAT WILL I BE DOING? CHI is looking for per diem Resident Support Specialists (RSS) to support our western Suffolk and Nassau County programs. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions: Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire. Screen all clients and visitors entering the facility. Perform bag searches upon intake and as required. Ensure clients abide by the facility, DSS, and OTDA policies and procedures. De-escalate potential crisis situations and document all interventions. Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas. Complete logs, incident reports, and all other required documentation. Perform administrative and receptionist duties at the operations/front desk. Monitor video surveillance cameras, fire prevention, detection alarm, and notification system. Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures. Assist with room preparation and turnover for new clients. Maintain inventory of cleaning and office supplies and ensure proper distribution. Inform management of work site's physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.). Support afterschool/evening activities as needed. ANYTHING ELSE? Salary: $19.00 per hour (up to $39,520 annually) Open shifts: per diem, varies Apply online at ************************************************ WHAT DO I NEED? Education: High School Diploma or GED required. Experience: 1-2 years of experience working in related field preferred. Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus. Computer Skills: Basic competency in MS Windows, MS Office, and internet usage. Physical Performance: Ability to tour property, walk distances, and climb stairs. Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications. Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines. WHY CHI? CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer: Paid time off 2 personal days awarded annually Health insurance and health reimbursement account Dental and vision plans Flexible spending account AFLAC supplemental insurance Voluntary plans Dependent Care Spending Account Working Advantage- Employee Perks 401(k) retirement plan Life insurance Employee Assistance Program Monthly trainings and career development plans DIVERSITY, EQUITY, AND INCLUSION Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. WHY CHI? CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer: Paid time off 2 personal days awarded annually Health insurance and health reimbursement account Dental and vision plans Flexible spending account AFLAC supplemental insurance Voluntary plans Dependent Care Spending Account Working Advantage- Employee Perks 401(k) retirement plan Life insurance Employee Assistance Program Monthly trainings and career development plans WHAT WILL I BE DOING? CHI is looking for a full-time Resident Support Specialist (RSS) for our Uniondale location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions: Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire. Screen all clients and visitors entering the facility. Perform bag searches upon intake and as required. Ensure clients abide by the facility, DSS, and OTDA policies and procedures. De-escalate potential crisis situations and document all interventions. Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas. Complete logs, incident reports, and all other required documentation. Perform administrative and receptionist duties at the operations/front desk. Monitor video surveillance cameras, fire prevention, detection alarm, and notification system. Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures. Assist with room preparation and turnover for new clients. Maintain inventory of cleaning and office supplies and ensure proper distribution. Inform management of work site's physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.). Support afterschool/evening activities as needed. ANYTHING ELSE? Salary: $19.00/hour, $39,520/annual Overtime available Open shifts: [Monday - Friday, 4 p.m. - 12 a.m.] Apply online at ************************************************ WHAT DO I NEED? Education: High School Diploma or GED required. Experience: 1-2 years of experience working in related field preferred. Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus. Computer Skills: Basic competency in MS Windows, MS Office, and internet usage. Physical Performance: Ability to tour property, walk distances, and climb stairs. Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications. Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines. Equal Employment Opportunity Employer (EEOE) Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.