Support associate jobs in Syracuse, NY - 163 jobs

DescriptionAbout Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. About the Role: As a Service Desk Technician, you'll be the go-to resource for employees seeking IT support. You'll troubleshoot everyday technical issues, resolve problems quickly, and escalate complex cases when needed. This role keeps our IT operations running smoothly through efficient ticket management, clear documentation, and exceptional customer service. Key Responsibilities First-line support - Respond to user inquiries and technical issues via phone, email, chat, or NYSTEC's internal ticketing system. Troubleshooting - Diagnose and resolve common hardware, software, and end user issues. Provide step-by-step guidance to end users to remediate issues and leverage NYSTEC's remote support tools as needed. User Account Administration - Manage user accounts, access permissions, and licensing. This includes creating new accounts, resetting passwords, modifying permissions, and supporting onboarding and offboarding activities. Escalation - Route complex or unresolved issues to higher-level IT support or specialized teams. Documentation - Maintain accurate records of support interactions and contribute to internal knowledge base articles. Collaboration - Partner with the Corporate Information Security (CIS), Business Information Systems (BIS), and IT Project Management Office (PMO) teams, to support a secure and modern workplace strategy. Inventory and Asset Management - Maintain accurate records of devices, hardware, and software. Manage Help Desk Tickets - Use NYSTEC's internal ticketing system to track, prioritize, and resolve user requests. Service Requests - Process requests for new software, system access, and other IT-related services in a timely manner. About you: Required Qualifications Strong understanding of computer hardware, software, networks, and operating systems. Ability to troubleshoot technical issues and to provide clear, step-by-step user guidance. Excellent communication and customer service skills and the ability to support end-users with patience and professionalism. Excellent documentation and critical thinking skills. Possesses strong computer skills, including experience using Microsoft applications (e.g., Azure, Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent. Preferred/Desired Qualifications Information Technology Infrastructure Library (ITIL) Foundation: Focuses on IT service management (ITSM) best practices. Computing Technology Industry Association (CompTIA) A+ (or ability to obtain within 12-18 months). Microsoft 365 Certified: Fundamentals (or ability to obtain within 12-18 months). Education and Experience Associate degree in IT or a related field and one to two years of IT support or related technical experience. An equivalent combination of advanced education, training, and experience will be considered. The target base salary for this position is $60,407 - $75,508 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting *************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Requisition # 10004000_COMPANY_1.2 Job Title Information Technology Support Job Type Full-time Rome, NY 13441 US (Primary) Category Information Systems Job Description MINIMUM QUALIFICATIONS Education: High School Diploma or Equivalent. Training and Experience: A minimum of 3 to 5 years of experience with installing and upgrading network infrastructure, software, security patches, and equipment via the use of management tools, i.e., Windows Server Update Services (WSUS), System Center Configuration Manager (SCCM) and Active Directory Users and Computers (ADUC). Must be compliant with Department of Defense (DoD) Directive 8410 "Information Assurance Training (IAT), Certification, and Workforce Management," Computer Skills: IAT Level II requirements to obtain privileged network access. Security Clearance: Must possess and maintain a Secret security clearance. DUTIES AND RESPONSIBILITIES Full ownership responsibilities of the resolution process from the initial contact with the User to resolution of the Incident, Problem or Service Request. Assume responsibility for Incident, Problem and Service Request resolution regardless of the party performing the work, i.e., if the work is performed by an organization external to the Service Desk (SD), the SD is still responsible for tracking and documenting the resolution process. Support projects associated with making incremental changes to the operational artifacts in response to governance, industry, or customer requirements. Follow-up on resolved tickets to check quality, get user concurrence of ticket closure, and to report customer satisfaction. Work with operational and other teams to ensure final summary, review, analysis, resolution, and lessons learned are documented in Incident Reports for all major incidents and unplanned service outages and submitted in writing to EADS management and the COR no later than seven days of the event or issue. Establish and maintain data in the EADS error tracking database daily; document workarounds and generate known error sub-processes to facilitate quicker diagnosis and resolution for future incidents. Engage in 100% of Service Desk calls, Incidents and Services workflows, processes, and queues to immediately identify, prioritize and address performance issues that will impact the delivery of services to Users. Ensure 100% non-IT requests are properly routed to appropriate support organizations. Support projects associated with making changes to the operational artifacts in response to governance, industry, or customer requirements. Provide account sponsorship to initiate new user documentation, training, access, and orientation processes. Review user paperwork to 100% accuracy and submit to EADS CFP for creation within 48 hours of initiation of new user documentation. Provide a full range of hands-on IT-related support functions. Responsible for on-site support of computing devices (desktops, laptops, printers, etc.) and associated software. Configure, install, and troubleshoot approved laptops, desktops, printers, network- connected copiers, scanners, and other office IT equipment. Configure, install, and troubleshoot approved software elements including the operating system (OS). IAW government regulations. Maintain and upgrade software elements, including the OS. IAW government regulations. Troubleshoot software and hardware issues. Troubleshoot configuration problems. Assist users with application usage questions and concerns. Escalate hardware repair/replacement issues to EADS representatives within 12 hours, if applicable. Report to the EADS representative weekly, as specified by the government, on all performance expectations. Provide first-look capability for cryptographic equipment items. Contractor shall be able to perform operator functions on data encryption devices to include several models of KG and KIV units and secure voice systems to include STE, vIPer, DRSN, SVoIP and ECVoIP devices. Perform first-look maintenance activities on information systems. If unable to correct computer or network problems, coordinate with the help desk for further assistance. Support Air Defense System Integrator (ADSI), Joint Range Extension (JRE), Global Command & Control Systems, BCS-F and CBC2 systems and other mission systems as required. Provide user support and first-look capability for the A/V and Secure Video Teleconferencing Capacity (VTC) systems at EADS. Maintain, update, and create draft technical documentation, policies, and procedures for ensuring continuity of knowledge and operations. Capability to interact with Senior Leadership (Colonel/Civilian Equivalent - Lieutenant General) Meet these performance expectations: Route and/or assign trouble tickets within 2 hours the next business day. Complete assigned incident tickets no later than 15 days after creation. Escalate, within 24 hours, all tickets that will breach 15 days from creation. Ensure no more than 15% of all incident tickets in the backlog are more than 30 days old unless coordinated and approved by the Government. Able to resolve 50% of issues during the initial engagement with users. Follow-up with users within 72 hours of issue closure. Perform other incidental or administrative duties as required and assigned. Annual salary range is 70k to 71K starting out, including health and welfare. SUPERVISORY/MANAGEMENT RESPONSIBLITY None

SANY is excited to announce the opening of Intervention Support Specialist-Math (Grades 5-7) for Syracuse Academy of Science Middle School for the 2025-2026 academic year. We need Teachers who will: Provide engaging lesson plans that conform to the charter's curriculum; which is designed to meet the state's core educational standards. Possess a strong understanding of Common Core standards and state learning standards. Have the ability to modify/redesign/develop curriculum as needed. Collaborate with staff to determine the charter's requirement for the instructional goals, objectives, and methods. Be ready to prepare students for the standardized tests relevant to the content area. Have excellent content knowledge and pedagogy. Welcome the use of analytics and data to help drive instruction and promote learning Appreciate regular feedback, accountability, and the rewards that come with doing a great job serving our students & communities. Have great classroom management. What we can provide: Excellent benefits package including medical, dental, vision, long-term disability, employee assistance program, and more! Enrollment in the NYS Teacher Retirement System (TRS) or 403b employer match Tuition Reimbursement Competitive salary Professional development opportunities. Coaches and mentors in every building! Regular use and integration of technology in our classrooms and throughout our school, including IPADs, Chromebooks, internet, and apps Requirements Qualifications: Bachelor's degree required; Master's degree preferred NYS Certified Required Experience with a diverse population of students or in an urban setting a plus Prior teaching experience preferred and novice teachers encouraged to apply! Fingerprint clearance through NYS Department of Education Competencies: Growth mindset, flexible and okay with change Intrinsically motivated Compassionate A strong conviction that all students can succeed The ability to take feedback well and immediately implement Comfortable with the use of data and analytics to help drive instruction and promote learning Want to learn more about our district? Be sure to check out the following links to get a closer look at our schools, hear from our parents and see what our state and community leaders are saying about SANY.District Website: ************ Syracuse region Youtube: ************************************************* region Youtube: ************************************************* region Facebook: **************************************** Utica region Facebook: ****************************** Equal Opportunity Employer Science Academies of New York is committed to maintaining a working and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or those who participate in an equal opportunity investigation. Salary Description 40,500

Patient Support Representative , QUADRANT BIOSCIENCES Department: Patient Support Team (Operations) Reports to: Director of Patient Support Team COMPANY This is a fantastic opportunity to join a rapidly growing company focused on developing novel molecular diagnostics and virtual care solutions to accelerate patient diagnoses and access to life-changing therapeutic treatments. Quadrant Biosciences works with top academic institutions, medical researchers and engineers to translate breakthrough findings into thoughtfully developed, scientifically sound applications. Starting with a simple saliva swab, we leverage next generation sequencing and the power of AI to develop accurate molecular diagnostics for a range of medical conditions including, autism spectrum disorder, concussion and Parkinson's disease. Quadrant Biosciences was recently highlighted on CNN, NPR, Bloomberg, and Huffington Post for its groundbreaking work. JOB SCOPE The purpose of this position is to create an exceptional experience for all individuals accessing Quadrant's service lines focused on diagnosing autism. Specifically, persons in the position provide support for our virtual care network, As You Are, in the areas of initial frontline communication via inbound and outbound calls, emails, chat and text messages from patients, parents/caregivers, providers, and provider liaisons. Responsibilities include but are not limited to: ● Provide superior customer service support to patients, caregivers, health care professionals, consumers, and payers contacting the Support Team center. ● Assist callers with all inquiries related to insurance eligibility, coverage status, billing and payments, referral resources, scheduling / rescheduling, troubleshooting and assisting in virtual appointment login, and other administrative processes and procedures ● Assist with initial patient registration ● Ability to support inbound and outbound communication and inquiries ● Utilize and document interactions in applicable EHR/EMR/CRM technology ● Perform quality control checks of all information entered ● Ensure achievement of quality control metrics through collaboration with the Quality department ● Maintain working knowledge of organization guidelines, SOPs, FAQs, and current best practices for ASD ● Other duties as assigned KNOWLEDGE, SKILLS AND ABILITIES ● Ability to adhere to corporate compliance expectations ● Demonstrate the values of quality, integrity, innovation, accountability, collaboration, and leadership ● Demonstrate outstanding customer service and interpersonal skills ● Ability to work independently and exercise sound judgment with regards to issue escalation ● Ability to handle confidential information and or issues using discretion and judgment ● Strong communication skills - written and oral ● Adapts quickly and successfully to accommodate changing program needs ● Ability to work across all departments and on project teams WORK ENVIRONMENTS AND HAZARDS This position requires sitting for extended amounts of time with a majority of the tasks requiring typing at a computer station and managing telephone conversations using a variety of technology. PHYSICAL DEMANDS This position is mainly a stationary position involving sitting most of the time but may involve walking or standing for brief periods of time. May require lifting up to 20 pounds. QUALIFICATIONS ● Two years of experience within a call center and/or healthcare-related setting; equivalent combination of education and work experience may be considered ● Proficient in applicable computer software, i.e., Google Suite, athena Net, Zendesk, and RingCentral ● Experience with virtual care patient customer support ● Preferred, but not required: Fluent in Spanish (written and verbal) As You Are is managed by Quadrant Virtual Care Management LLC, a subsidiary of Quadrant Biosciences Inc. Quadrant Biosciences Inc. is a life sciences company that develops diagnostic and virtual care solutions for important global health issues. Headquartered in Syracuse, NY, and located throughout the SUNY Upstate Medical University campus, Quadrant Biosciences has grown to 125+ employees since 2015. To learn more, visit **************************** Quadrant Biosciences Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Milton CAT is the exclusive distributor of Caterpillar earthmoving and construction machinery and power systems products in the Northeast. Headquartered in Milford MA, the Milton CAT team has over 950 dedicated and experienced employees working from 12 well-equipped locations in New Hampshire, Massachusetts, Maine, Vermont, Rhode Island, and upstate New York. Milton CAT serves customers in light to heavy construction, forestry, agriculture, governmental, paving, scrap, demolition, and waste markets as well as providing power for the marine, heavy truck and power generation industries. Location: Syracuse, NY Department: Machine Sales Employment Type: Full Time Non-Union Work Hours: 1st Shift Requisition Number: 16-0054 Description SITECH Northeast is seeking an experienced Technology Field Support Specialist. The Technology Specialist is responsible for the support of Trimble machine control technology on earthmoving and paving machines within our New York territory. The ideal candidate will have experience with trouble shooting electrical systems and an ability to operate machines performing construction tasks. The hire will provide their own basic mechanic's tools, while SITECH Northeast will provide specialized tooling and a vehicle. Essential Duties • Enhance and grow existing customer relationships by promoting the complete Trimble technology portfolio in an effort to increase the penetration rate of Trimble technology within the organization. • Provide technical guidance, pre-sale application analysis, product specification, and customer demonstrations for construction machine control and related applications in the designated territory. • Provide after-sale support and troubleshooting to ensure timely follow-up and resolution to customer issues. • Properly install and update equipment, check cables and connections to the hardware. • Diagnose hydraulic and electrical issues that affect the performance of the machine control system. • Operate various types of earthmoving machines to assist in troubleshooting and customer training. • Understand how a construction project is built and what it takes to apply Trimble technology to foster more efficient construction techniques. • Apply acquired survey knowledge to solve performance and accuracy deficiencies in the field. • Train customers and employees in a classroom and or jobsite. • Manage required support-related information, forms and paperwork as directed by management and/or in accordance with company policies and procedures. • Maintain a high standard of ethics, abiding by all company policies. • Travel will be necessary on a weekly basis. Overnight travel may be required up to 30% of the time as warranted for training, company meetings, customer visits, etc. • Performs related duties as assigned. Qualifications Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. • High school diploma or (GED) equivalent. Two year degree in Technician or diesel mechanic school a plus. • One year of machine repair experience. • Ability to change priorities and remain productive in a fast-paced work environment. • Perform duties with a sense of urgency, exceeding customer expectations. • Excellent organizational skills. • Proficient in the use of a computer and related Microsoft software. • Ability to read technical manuals and prepare reports. • Ability to operate a variety of equipment. • Flexible to work after hours when needed to meet customer needs. • Excellent written and verbal communication skills. • Valid driver's license and a safe driving record. • Attend training meetings and workshops, which may require overnight stays. Preferred Skills and Competencies • Heavy equipment service/maintenance knowledge with a focus on electrical. • Knowledge of construction machinery and its applications by our customers. • Engineering knowledge of the Machine Control and Guidance operation is beneficial. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Apply Online - ************************************************************************** Resumes that are mailed, emailed or hand-delivered to SITECH Northeast or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process. Why SITECH Northeast? SITECH Northeast, a privately held company, is the exclusive distributor of Trimble positioning and machine control and guidance technology for the construction industry in the Northeast. We are experiencing solid and steady double digit growth. If you have a passion for heavy equipment and leveraging technology to radically improve productivity and for the opportunity to work for a fast growing industry leading company with the best supported products, we look forward to hearing from you. Other reasons to join our team include: • Great health insurance benefits (100% company paid premium) • Company iPhone/Android and Laptop • Team oriented • Extensive Training • Strong career path and advancement • 401k, Dental, Life/Disability Insurance We offer exciting opportunities to experienced professionals, recent graduates, and students. SITECH Northeast is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace. Additional Information All your information will be kept confidential according to EEO guidelines.

The Program Support Specialist is a member of the SUNY CPD Delivery and Services Team and will support a wide range of training and professional development activities, offered by the SUNY CPD in support of SUNY-wide initiatives and communities of practice across a 64 campus university system. The Program Support Specialist works in a team of professionals who support the delivery of university-wide professional development and training programs, community meetings, virtual and in-person conferences, online and in-person workshops/courses, webinars, and hybrid programs and events. SUNY CPD programs take place in a variety of formats, leveraging instructional and operational technologies to enable this work. Delivers exceptional customer service and timely support to a diverse range of stakeholders across the SUNY System, including campus and system leadership, faculty, and students. Onsite event management may be required and may include travel within New York. Travel to Quarterly in-person meetings are required. Positions within the SUNY CPD may be subject to change with a possible move to office space located on the nearest SUNY campus. Minimum Qualifications: Bachelor's degree from an accredited institution. 2 years of related experience, including working with diverse groups and supporting events/programs for varied audiences. Proficiency in Microsoft Office tools, including Word, Excel, PowerPoint, Outlook, OneNote, Teams, and Engage. Experience in planning and executing professional development events. Experience using online database systems for tracking and managing program data and customer information. Must have a dedicated workspace with reliable high-speed internet access. Knowledge/Skills/Abilities: Strong oral and written communication skills, organizational and quantitative abilities, and technical aptitude " Demonstrated ability to meet deadlines, manage multiple priorities, and work independently as well as collaboratively " Commitment to providing high-quality customer service and acting as a resource to CPD participants " Exceptional attention to detail and accuracy in record keeping " Experience with web-based technologies and online platforms " Ability to build collaborative relationships and work effectively with diverse teams and leadership across all levels " Willingness to embrace innovation and learn new technologies to support program delivery " Passion for lifelong learning and professional growth Preferred Qualifications: " Experience working in a higher education environment " Experience in training / teaching " Knowledge of the SUNY System and experience working with campus staff " Knowledge of major SUNY initiatives, and trends within the industry of higher education " PROGRAM TOOLS: MS Suite of Products, Brightspace, Event Management Systems (e.g. EventsAir, Cvent, etc), Survey Tools, Web Conferencing Software (e.g. Zoom, MS Calls) , Learning Management Systems specifically Brightspace, Virtual Conference Platforms, and other web-based tools (such as Google Documents) Work Days: Monday- Friday Days Message to Applicants: Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.

**Sign-On Bonus** Full-time - 37.5 hours per week with flexibility Grade 13 Monday - Friday - 8:30 am to 4:30 pm About Oswego County Opportunities Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year. OCO's Employee benefits include: Health, Dental, and Vision Insurance (available to Full-Time staff) Paid leave (sick leave, PTO, holidays, etc.) 403B Deferred Annuity Retirement Plan Term Life Insurance Employee Assistance Program Job Summary: Independently provides administrative responsibilities to support smooth business operations. Assists director and supervisory staff including fiscal, compliance, office operations, and general program operations. Handles professional and confidential financial and programmatic information. Carries out all duties according to policies, procedures and applicable regulations. Job Duties and Responsibilities: Acts as point person to connect internal and external contacts to transportation staff. Performs administrative and office activities for director and multiple supervisors. Anticipates needs of director and managers through awareness of operations and deadlines, gathering records, reports, correspondence or other specific information. Manages special assignments and reports to meet various internal and external partners including but not limited to 5310 and 5311 reports/projects. Acts as point person and trouble shooter for data, queries, and reporting to extract reports from passenger trip management software and other data management systems. Acts as program liaison with IT, procurement, facilities, etc.; acts as program software trouble shooter and trainer. Assists in compiling financial, statistical data and reports as assigned. Monitors/anticipates the support needs of the director; informs the director of operational problems; determines action necessary in the director's absence and handles matters accordingly. Assists with contract preparation and contract management. Handles confidential matters concerning program policies, consumers, operations and practice; maintains strictest confidence. Provides assistance in the recruiting and retention process including scheduling interviews, communicating with candidates, assisting with the interview, reference check, and paperwork process for potential candidates. Performs basic and complex word processing and data entry regularly. Assists with scanning and filing documents into the program and Agency systems. Assists with maintaining and ordering supplies; assists with the replacement of consumables. Performs Electronic Purchase Order entry and processing. Performs functions including filing, scanning, faxing, shredding, laminating, developing posters, signs, developing forms and assembling/maintaining manuals. Assists in coordinating on and off-site meetings/functions by reserving space and ordering food and supplies. Participates in training and development activities to enhance skills and knowledge. Handles other special projects and assignments not specifically outlined. Job Requirements: Must maintain strict confidentiality with regard to agency, employee and client information. Participates in professional development activities to keep current with skill maintenance, enhance skills and knowledge of the program services. Must be skilled in the use of a computer, Microsoft Office Programs, word processing, Excel and related software applications. Must be able to work with other staff and the public in a professional and pleasant manner and display diplomacy, tact and good judgment. Must be able to follow complex verbal and written directions. Must have manual dexterity to use calculators, copiers, and computer keyboard and lift at least 35 lbs. occasionally. Minimum Qualifications: High School Diploma or GED with concentration in business; and Two to three years of related administrative and computer experience; or Any acceptable combination of education, training and experience. Click here for more info about OCO's Services! Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This is the accounting position you have been searching for. Rapid Response Monitoring is looking for an individual to join our billing team. As a billing support specialist, you will play a critical role in ensuring accurate billing processes and maintaining customer accounts. This position requires a blend of technical skills, customer service expertise, and attention to detail. If you enjoy problem-solving and working with customers to resolve issues, this role will be a great fit for you. Salary Range $23.00 to $30.00 per hour, based on experience Hours Monday-Friday, 8:00am-5:00pm Responsibilities Proactively contact delinquent accounts in accordance with established collection procedures; help prevent defaults by offering options such as automatic payments or scheduled payment plans. Recommend appropriate payment plan solutions to the Accounts Receivable Supervisory team for review and approval. Foster strong client relationships to promote timely payments by building rapport and understanding customer payment behaviors. Record and apply incoming payments to corresponding customer accounts; investigate and resolve discrepancies or billing issues. Perform billing and invoicing tasks as assigned, including cancellations and credits, and monthly late statements. Assist with audits as directed by the Accounts Receivable Supervisory team. Set up new customer accounts promptly and accurately; maintain the billing database by updating customer information, services, and rates. Generate and distribute accurate invoices, statements, credits, and late charges, including itemized details, via electronic data interchange when applicable. Document billing changes related to new or existing service offerings and communicate updates to team members and supervisors. Respond to customer billing inquiries via phone or email, maintaining a high level of customer service through consistent, professional communication, and escalate complex issues to the Accounts Receivable Supervisory team when necessary. Assist in developing and implementing new billing procedures. Investigate and resolve billing discrepancies and promptly report findings to the Accounts Receivable Supervisory team. Able to contribute to the overall success of the company by performing all assigned duties in a professional, timely, and accurate manner. Provide general administrative support to the department. Qualifications Basic Qualifications Associate s degree in business or related field. Proven experience as a data entry clerk. Proven ability to adapt to new software and changing office environment. Solid understanding of basic accounting principles, fair credit practices and collection regulations. Successfully clear drug screen and background check to meet industry and security licensing requirements Preferred Qualifications Bachelor s Degree Ability to effectively communicate verbally and in writing. Experience with customer service and have ability to negotiate. Strong organizational skills with the aptitude to pay attention to detail. Proficiency of the Microsoft Office suite (Word, Excel, PowerPoint). What awaits you at Rapid Response Annual salary increases Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer. INDRR10

Make a Lasting Impact on New York's Workforce ☑ Are you passionate about making a difference by supporting workforce development initiatives? ☑ Do you enjoy supporting collaborative teams and ensuring programs run smoothly and efficiently? ☑ Are you eager to make a difference by helping connect students, jobseekers, and employers across Central New York and the Mohawk Valley? Then MACNY - The Manufacturers Association has a great opportunity for you! The Manufacturers Association of Central New York (MACNY) seeks an energetic individual to serve as a Program Support Coordinator. Reporting to the Manager of Apprenticeship and Workforce Development, the Program Support Coordinator's primary focus will be on the New York Registered Apprenticeship Manufacturing Partnerships (NY-RAMP) Program to support the Registered Apprenticeship team. The ideal candidate possesses strong personal and organizational skills. This position requires a passion for developing career pathways, and problem-solving skills to provide workforce solutions. Responsibilities Program Coordination & Administration Provide day-to-day administrative support to the Apprenticeship and Workforce Development teams. Assist in tracking project deliverables, timelines, and reporting milestones for programs. Maintain and update contact databases, program documentation, and program records. Support coordination of meetings, workshops, and training events (both in-person and virtual). Assist with preparation of presentation materials and reports. Data Management & Reporting Collect, enter, and maintain accurate data related to program progress, and program outcomes. Help track performance metrics and outcomes to ensure compliance with federal and state reporting requirements. Program Data, Compliance & Documentation Conduct monthly Blue Book reviews to ensure accuracy and completeness of apprenticeship records. Prepare and submit quarterly reports for internal review and external partners as required. Create and maintain electronic files (E-Files) for new apprentices, including setup and tracking in Salesforce, SmartSheets, and Fee-for-Service Opportunity records. Monitor wage progressions and ensure documentation aligns with apprenticeship standards and program policies. Track and verify Related Technical Instruction (RTI) participation, progress, and completion. Maintain and update program forms, templates, and documentation to ensure current and compliant materials are in use Remote Position No Min Compensation USD $23.00/Hr. Max Compensation USD $23.00/Hr. Qualifications The Ideal Candidate Must have a valid driver's license. Strong grasp of key workforce development concepts, present-day challenges, and emerging solutions (e.g. career pathways, skills gaps, pre-apprenticeship, Registered Apprenticeship, skills-based hiring). Strong computer skills, including word processing, spreadsheets, and databases. Training and/or experience with time management and project management skills. Experience with digital platforms, virtual events, social media and CRM (Customer Relationship Management) system, a plus. Background with federal awards with external funding management is a plus. Opportunity to become a Registered Apprentice upon successful completion of 90-day probationary period. Working Environment Monday - Friday, 8:30am - 5:00pm. Must be flexible in availability to support occasional activities outside of regular business hours. Hybrid remote schedule after satisfactory 90-day review. Completion of a satisfactory background check will be required. Must have reliable transportation for frequent community outreach and engagements within New York State. Salary plus full benefit package including health, dental, life and disability plans, employer contribution to 401k and more. Company Website ********************** Company Profile About MACNY, The Manufacturers Association The Manufacturers Association of Central New York (MACNY) is a not-for-profit 501(c)(6) association representing over 300 businesses and organizations across Central and Upstate New York. About three-quarters of MACNY's members are industrial companies with the remaining members consisting of accounting firms, insurance agencies, law firms, financial institutions, and other service providers that support manufacturers. MACNY members supply the region, nation, and world with a variety of products and services. Distributed across 26 counties in Central and Upstate New York, MACNY's member companies employ over 50,000 workers. For members and the community, MACNY's staff provides a wide range of services, including training and leadership development, networking events, workforce development, human resources services, advocacy, energy and purchasing solutions, and organizational growth services and consulting. This portfolio is designed to provide members with the tools, information, people, and resources they need to compete in the global market. MACNY employment practices and procedures and conditions of employment are administered without discrimination on the basis of race, color, creed, religion, sex, sexual orientation, age, marital status, national origin, ancestry, genetic characteristics, medical conditions, status as a victim of domestic violence, veteran status, special disabled veteran or disability, or non-job-related felony conviction record (or any other legally protected status) including, but not limited to, recruiting, hiring, promotion, training, compensation, benefits, retention and termination in accordance with applicable federal laws.

Job TitleLegal Support Specialist DivisionLegal LocationSyracuse, NY Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us. Job DescriptionA Legal Support Specialist provides administrative and legal support to legal teams, collectors and legal partners. They assist in managing and coordinating legal collection processes, preparing reports, conducting research, managing legal documents, and ensuring compliance with legal procedures. The role requires strong organizational skills, attention to detail, a solid understanding of legal, collections and project management processes, and involves extensive collaboration with various departments to ensure the efficient handling of collections and legal matters. Position Responsibilities: Key Responsibilities : · Case Management: o Maintain detailed records of legal and collection activities, communications, and agreements. o Track case progress and deadlines. o Coordinate with legal teams to prepare cases for different stages of litigation · Intradepartmental Collaboration o Work closely with accounting, collections, and compliance teams to ensure accurate account information and resolve issues. o Collaborate with compliance officers to ensure collection practices align with regulatory standards. o Partner with the finance team to review invoices and remittance reports from legal partners. · Administrative Support: o Serve as the primary point of contact for clients and legal partners regardingoutstanding debt, collection actions and legal proceedings. o Assist in preparing reports, presentations, and spreadsheets for management o Manage calendars, schedule meetings, and arrange court dates · Compliance and Regulation: o Ensure all legal and collection activities comply with federal, state, and local laws. o Develop and manage processes and procedures (P&P) documentation · Reporting and Analysis o Generate reports on collection and legal activities, account statuses, and recovery efforts. Required Qualifications:· Skills and Competencies o Excellent written and verbal communication skills. o Ability to manage multiple tasks and meet tight deadlines. o Detail-oriented with strong organizational and analytical skills. o Proficient in Microsoft Office Suite. · Preferred Attributes o Strong understanding of legal terminology and procedures. o Proficiency in project management tools (e.g., MS Project, Trello, Asana). · Education and Experience o Bachelor's Degree or 4+ years of experience in a legal support, project management, or administrative role. o Experience managing legal or business projects is highly preferred. In joining our team at CCMR3, you'll have the chance to make a real difference in people's lives while advancing your career in a supportive and rewarding environment. We are second to none with competitive compensation packages, comprehensive and continuous education, and opportunities for professional growth. If you're ready to join a company that values integrity, teamwork, and results-driven performance, apply today and embark on a fulfilling journey with us as we work together to help individuals navigate their financial challenges.

Reporting to the Operations Supervisor, the Kitchen Assistant provides support for Samaritans meal operations and assists in the supervision of volunteers in order to create quality meals for the centers guests while achieving budgeted food, labor and operating costs. The Kitchen Assistant monitors and builds relationships with guests in order to encourage a positive, safe, guest and volunteer experience and behavior. Responsibilities: o Participate in the training and supervision of kitchen volunteers on proper food handling, preparation, food safety, work safety, and kitchen sanitation. o Assist in maintaining systems and procedures for the proper ordering, receiving, storing, preparing and serving of food related products and supplies. o Assist in monitoring environment to maintain safety and neighborhood relations o Assist in the development and preparation of menus according to sound dietary principles including monitoring of portion control standards. o Assist in ensuring kitchen and dining room facility and equipment are inspection ready at all times and sanitation and maintenance standards are maintained. o Assist in the successful completion of daily meal services: including preparation, monitoring, production and clean-up. o Ensure donated product is utilized to its maximum capacity. o Establish and maintain solid working relationships with necessary vendors. o Act as role model for guests, volunteers and staff: being professional, empathetic and responsible while maintaining appropriate professional boundaries. o Maintain a safe and friendly environment for guests, volunteers and staff. o Assist in providing coverage for vacations and staff shortages. o Perform other duties as assigned. Knowledge and Skills: o Minimum 1 year experience in large volume production cooking o High School Education or equivalent o Strong relationship building, maintenance, problem solving and interpersonal skills o Ability to smell and taste to determine freshness and proper seasoning o Ability to work with and on behalf of an extremely diverse guest and volunteer population o Ability to educate and motivate others o Dedication to the mission of the Samaritan Center and a sincere empathy for people in need o General mechanical aptitude o Must be willing to work flexible schedule including holidays, early mornings and weekends o Ability to stand, bend squat, climb, kneel, and twist on an intermittent or continuous basis o Ability to lift 50 lbs. o Equal Opportunity Employer The Samaritan Center is an interfaith effort of community members who are committed to serving the hungry and those in need in Central New York in order to promote their welfare, dignity and self-sufficiency. Founded in 1981 and located in the center city of Syracuse, the Samaritan Center is a non-profit 501c3 providing daily hot meals without questions to hungry men, women and children while promoting an environment of mutual-respect and opportunity. Coupled with the provision of nutritious food is a system of resource and referral linkages whereby individuals are offered assistance in accessing the supports necessary to improve their life situation. The Center is governed by an active Board of Directors operates with a current staff of nine. As a small office, staff members work with each other professionally and collaboratively. Each individual is expected to demonstrate initiative, commitment to the organization, exercise good judgment and be held accountable for their assigned responsibilities. Samaritan Center is a grass-roots organization where teamwork, the contributions of volunteers and community partnerships are the key to its success.

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration. Starting pay rate $25.00 per hour This is NOT a remote position however candidate can sit at any AUS branch office in Buffalo, Rochester, Syracuse, Albany NY or Hartford CT. RESPONSIBILITIES: Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program Assist with the workers' compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor's notes and return to work programs Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork Maintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed Receive inquiries from outside vendors on unemployment claims Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports Coordinate employee relations programs under the direction of Corporate Human Resources QUALIFICATIONS: High School diploma or equivalent Prior work experience in a professional administrative environment Able to focus and multi-task in a busy environment Ability to successfully handle stressful situations in a calm and professional manner Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines PREFERRED QUALIFICATIONS: College degree in business, human resources, or related field of study Human resources and/or recruiting experience Experience using iCIMS or other Applicant Tracking System Experience using WinTeam or other Human Resources Information System Experience using DOMO or other business intelligence tool BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1502158

Job Description **Sign-On Bonus** Full-time - 37.5 hours per week with flexibility Grade 13 Monday - Friday - 8:30 am to 4:30 pm About Oswego County Opportunities Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year. OCO's Employee benefits include: Health, Dental, and Vision Insurance (available to Full-Time staff) Paid leave (sick leave, PTO, holidays, etc.) 403B Deferred Annuity Retirement Plan Term Life Insurance Employee Assistance Program Job Summary: Independently provides administrative responsibilities to support smooth business operations. Assists director and supervisory staff including fiscal, compliance, office operations, and general program operations. Handles professional and confidential financial and programmatic information. Carries out all duties according to policies, procedures and applicable regulations. Job Duties and Responsibilities: Acts as point person to connect internal and external contacts to transportation staff. Performs administrative and office activities for director and multiple supervisors. Anticipates needs of director and managers through awareness of operations and deadlines, gathering records, reports, correspondence or other specific information. Manages special assignments and reports to meet various internal and external partners including but not limited to 5310 and 5311 reports/projects. Acts as point person and trouble shooter for data, queries, and reporting to extract reports from passenger trip management software and other data management systems. Acts as program liaison with IT, procurement, facilities, etc.; acts as program software trouble shooter and trainer. Assists in compiling financial, statistical data and reports as assigned. Monitors/anticipates the support needs of the director; informs the director of operational problems; determines action necessary in the director's absence and handles matters accordingly. Assists with contract preparation and contract management. Handles confidential matters concerning program policies, consumers, operations and practice; maintains strictest confidence. Provides assistance in the recruiting and retention process including scheduling interviews, communicating with candidates, assisting with the interview, reference check, and paperwork process for potential candidates. Performs basic and complex word processing and data entry regularly. Assists with scanning and filing documents into the program and Agency systems. Assists with maintaining and ordering supplies; assists with the replacement of consumables. Performs Electronic Purchase Order entry and processing. Performs functions including filing, scanning, faxing, shredding, laminating, developing posters, signs, developing forms and assembling/maintaining manuals. Assists in coordinating on and off-site meetings/functions by reserving space and ordering food and supplies. Participates in training and development activities to enhance skills and knowledge. Handles other special projects and assignments not specifically outlined. Job Requirements: Must maintain strict confidentiality with regard to agency, employee and client information. Participates in professional development activities to keep current with skill maintenance, enhance skills and knowledge of the program services. Must be skilled in the use of a computer, Microsoft Office Programs, word processing, Excel and related software applications. Must be able to work with other staff and the public in a professional and pleasant manner and display diplomacy, tact and good judgment. Must be able to follow complex verbal and written directions. Must have manual dexterity to use calculators, copiers, and computer keyboard and lift at least 35 lbs. occasionally. Minimum Qualifications: High School Diploma or GED with concentration in business; and Two to three years of related administrative and computer experience; or Any acceptable combination of education, training and experience. Click here for more info about OCO's Services! Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Akkodis is seeking Banner Support Specialist a for a direct job with a client in Auburn, NY. Must hold a Associates degree in Computer Science or related field to be considered. Responsible for developing, implementing, and maintaining the company's Banner enterprise system and other related systems. This position coordinates system configuration and maintenance in collaboration with the rest of the Banner team and functional areas and serves as the first line of contact for functional area troubleshooting. Rate Range: $50/k. to $64/k. The rate may be negotiable based on experience, education, geographic location, and other factors. Banner Support Specialist job responsibilities include: * Manage Banner database, including user creation, role management, and security management. * Manage third-party applications that are tied to or integrated with Banner/oracle database. * Coordinate installs and patch updates, as well as custom object installs for third party integrations with Banner. * Act as a single point of contact through which all Banner-related technical problems are routed and provide technical assistance to users, where appropriate. * Monitor Ellucian updates for functional area changes and corrections and patches. * Serve as liaison to Banner-related vendor support on difficult technical issues. * Create custom applications and processes to support functional areas and general functionality of Banner. * Create user-focused and IT-focused documentation and training for specific custom applications and processes. * Works closely with Webmaster to create and maintain Banner functionality that supports web applications and website. Desired Qualifications: * Associates degree in Computer Science or related field is required. * Minimum Three years related experience. * Experience with Ellucian Banner products. * Experience in Windows and Linux or UNIX operating systems. * Application development experience using SQL, PL/SQL, C, Perl, HTML, Java, or similar programming languages. * Understanding of the security issues involved in maintaining and safeguarding institutional data. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ************ or ************************. Equal Opportunity Employer/Veterans/Disabled Benefits offerings include but are not limited to: * Paid TIme Off * Medical/ Dental and Vision Insurance * 401K To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Pay Details: $50.00 to $64.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Part-time Description $17.00/hour Evenings and Weekends A Career with a Cause: At the Y, strengthening community is our cause. Our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. We focus our work in three key areas, youth development, healthy living and social responsibility. We are committed to this cause because a strong community can only be achieved when we invest in our kids, our health and our neighbors. General Functions: Under the direction of the Senior Program Director, the Access & Ability Support Staff is responsible for working with special needs children and teens in a recreational and/or organized program setting that will meet the objectives of the YMCA. Provide opportunities for all children to build confidence, learn new life-skills, and develop friendships by actively participating in YMCA activities. Essential Duties and Responsibilities: The essential functions of this position include, but are not limited to the following: Establish positive relationships with parents, children and other staff members; be a positive role model. · Attend required staff meetings and trainings, giving input on programming issues. Work with other staff to develop and implement a full recreational experience. Assist all participants with the daily organization of their belongings. Act in a professional manner at all times by following and enforcing association and departmental policies, including the dress code and substitute policy. Oversee supervision of all inclusion children; maintain that children are supervised at all times and never left alone. · Oversee positive reinforcement and behavior management of inclusion children. Handle all personal care and feeding needs of inclusion participants as needed. Work within the structure and goals of the intended program so that the participant receives the highest quality of inclusion. Other duties as assigned by Supervisor. Requirements Experience and Education: High School diploma or above. Minimum of one-year experience working with individuals with developmental delay. Prefer knowledge in sensory integration. Experience in recreational settings, to include sports, clubs, swimming, etc. Qualifications: Bring to this position maturity, responsibility and a sincere interest in working with people. Possess knowledge of various resources for programming ideas and the skills to utilize that information in assisting with the program. Must be reliable and report to work as scheduled, on time and work entire shift. Excellent communication (verbal and written) and interpersonal skills are critical to the success of this position. The ability to work independently at times, solve problems and take a leadership role in handling a variety of situations, problems, issues and/or complaints from members. Ability to observe confidentially. Trainings & Certifications: Must complete online Bloodborne Pathogens, Employee Safety and Youth Protection Series trainings prior to initial assignment to position. If applicable obtain CPR, AED & First Aid certifications or successfully complete no later than 30-days after employment begins. Must complete online Hazard Communication training within the first 90-days of employment. Must complete Bullying Prevention, Darkness to Light and Listen First within the first 90-days of employment. Core Competencies: Supports the Mission, Vision and Direction of the YMCA: Understand and supports the YMCA; displays the YMCA values; displays flexibility and accepts changes; is willing to try new methods and make suggestions; shows a strong commitment to the YMCA; conveys enthusiasm for the YMCA and his/her work. Builds Community: Understand and embraces the role of volunteers; helps members and participants make connections to others and to the YMCA; practices effective relationship-building techniques; supports the role of fund-raising in achieving the YMCA mission. Provides a Quality Experience for Members, Participants, Internal Customers and Others: Possesses the ability to deliver outstanding experiences for members, participants, internal customers and others; builds warm and supportive relationships; consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for prompt resolution; looks for better ways to serve in involve members, participants, internal customers and others. Works Productively: Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within the agreed upon timeframe; follows standards, policies and procedures; is reliable and consistently punctual; actively participates in staff meetings, required trainings, and other work-related activities; uses good judgment; uses YMCA resources appropriately and effectively. Uses Effective Personal Behaviors/Communicates Effectively: Treats everyone with courtesy, respect and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member. Physical Demands: Ability to frequently stand, silt, walk, talk, hear, type, run, jump, kick, catch, throw, climb, kneel, bend, reach, balance, crouch or crawl, climb and/or balance, reach with hands and arms, handle or feel, stoop, lift/move and carry approximately 35 pounds, and use hands and fingers. Must be able to lift and/or maneuver large gym equipment. Special vision abilities required: distance, peripheral, depth perception and ability to adjust focus. Work Environment: Duties are performed in an office environment and in a childcare setting; at times childcare employees may be exposed to undesirable working conditions, communicable infectious diseases, and the risk of injury from children. All childcare employees are required to follow the preventative health policies of the Center at all times. The noise level in the work environment is moderate to above average. Frequently exposed to OSHA approved cleaning solutions. Americans with Disabilities Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $17.00/hour

The mission of Community Action Programs Cayuga/Seneca (CAP) is to respectfully assist people to achieve and sustain self-sufficiency through direct services, education, and community partnerships. CAP is seeking a Food Security Support Specialist. The Food Security Support Specialist will assist the Food Security Coordinator in food recovery and distribution to local food pantries and support the daily operations of the food pantry. The Specialist ensures accurate data entry, recordkeeping, and smooth program operations. Qualification Standards: Must have a High school diploma/GED. Experience in food recovery and food handling preferred. Food safety accreditation preferred but not required Reliable transportation and a valid NYS driver's license is required. This is a part-time, non-exempt position scheduled for 25 hours per week, with an hourly rate of $19.38 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionWHO WE ARE: The Children's Home partners with children, families and communities throughout New York State to inspire hope, develop skills, and cultivate healthy relationships for positive futures.$23-24 an hour The Youth Assertive Community Treatment (ACT) program in Chenango County serves children ages 10-21 with complex mental health needs and their families. Youth ACT provides an evidence-based, team-centered approach that serves as an alternative to out-of-home placement, focusing on improving functioning at home, school, and in the community. The clinical support staff will work collaboratively with the child, family, and team to implement targeted interventions aligned with treatment goals. The clinical Support Staff will support the integration of educational and vocational services into the team's efforts. By fostering skill development, strengthening family relationships, and promoting pro-social opportunities, this position supports meaningful outcomes for youth and their families.Responsibilities: Communicate effectively through exemplary verbal and written communication skills, both individually and within a team setting. Organize and manage documentation, including progress notes, treatment plans, and entries into the Electronic Health Record (EHR), while maintaining strong computer proficiency in Microsoft Office and EHR systems. Work directly with children and youth experiencing severe mental, emotional, and behavioral challenges, and their families, addressing complex, multi-system needs and crisis situations. Act as a liaison between children, families, agency personnel, and service providers to coordinate and support care effectively. Assist in developing, implementing, and monitoring individualized plans of care, including scheduling and conducting quarterly reviews. Provide service interventions that align with treatment goals, including skill-building, training, and education for children and families. Participate in mandatory meetings and maintain consistent communication with the Youth ACT team to ensure cohesive and effective service delivery. Adhere to evidence-based practices and support the agency's philosophy and mission by performing various clinical support tasks. Requirements Education: Bachelor's Degree in Human Services or related field required Master's Degree in Psychology or related field preferred Experience: At least two years of case management At least 1 year experience performing documentation in electronic health records system required Driver's License and ability to maintain insurability throughout employment required BenefitsBenefits available to all staff: Student Loan and Tuition Reimbursement Employee Assistance Program Employee Discounts at the Southern Tier Community Center Opportunities for Professional Development Full Time Benefits: Agency-Paid CEUs, License Prep Course, and License Exam 403(b) with 6% employer contribution PTO plus 9 paid holidays Childcare Reimbursement Health, Dental, and Vision Insurance (with HSA/FSA Accounts) Life Insurance EEO Statement: The Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics. Job Posted by ApplicantPro

The HIT Support Specialist provides level 1 technical support to all Mosaic Health end-users via remote assistance, phone, email or on-site. The HIT Support Specialist utilizes troubleshooting skills to diagnose, remedy or redirect as deemed necessary to the appropriate resources to resolve workplace disruptions. The HIT Support Specialist will develop an understanding of and will follow the Patient Centered Medical Home (PCMH) model of care. The HIT Support Specialist will provide input into identifying areas of improvement and help to develop and implement processes for improvement. Essential Job Duties and Responsibilities: (Additional duties may be assigned) Assists end-users in resolving hardware, software and Electronic Health Record (EHR) application issues by fielding Help Desk phone calls and email requests in order to diagnose problems and perform troubleshooting activities. Installs, tests, monitors, upgrades, troubleshoots and repairs computer systems, networks issues and peripherals. Documents, communicates, tracks and monitors problems to facilitate a timely resolution. Uses established guidelines and instructions to perform daily job functions. Standardizes and coordinates with purchasing department IT purchases for the organization. Purchases, distributes and supports institutional cell phones. Maintains equipment inventory. Assists with the development of policies and procedures. Proactively seeks opportunities for process improvements. Works with other HIT staff to enhance skills and minimize interruptions to user productivity. Lifts and/or transports equipment, hardware and other items. Participates in training and development to refine skills and remain current in emerging technologies.

Pay $18.00 - $20.00 an hour The Peer Support Specialist (PSS) works as part of the Community Health and Behavioral Services (CHBS) program to support clients in their recovery process. The PSS is a key part of the multi-disciplinary treatment team and works directly with clients to provide advocacy and support in their treatment program. The PSS works to engage individuals at all points of service, to include: admission, treatment, discharge planning and after-care services. The PSS must identify as being actively in recovery from a SUD or MH condition or and self-disclose one's recovery journey. The PSS must currently have a certification, or attain provisional certification within 90-days of employment, as a Peer Specialist or Advocate recognized by the Office of Mental Health (OMH) and/or Office of Addiction Supports and Services (OASAS). Core Responsibilities Support clients presenting to CHBS in their admission process through the duration of their enrollment in mental health and/or substance use disorder treatment. Relate to the client as an advocate for their treatment services. Advocate within systems to promote coordination of care and person-centered recovery. Educate clients on their rights and responsibilities. Use a person centered approach. Support a holistic approach and the multiple pathways to recovery, to include the use of self-help resources. Serve as a role model to clients. Educate through shared experiences. Establish appropriate respectful peer relationships. Mentor clients in areas that support recovery such as effective communication, self-care, self-advocacy, conflict resolution. Lead educational and support groups for clients. Participate in the clinical treatment team model, to include informing treatment planning and promoting individualized goals. Adhere to all defined role responsibility and ethics as outlined by respective Certification Board for Peer Specialist or Advocate. Provides data to CHBS leadership on services provided on a monthly basis. Comply with the policies, procedures and regulations of the Agency and external regulatory bodies. Qualifications 18 year of age or older High School Diploma or Equivalent Certified Recovery Peer Advocate (CRPA) or NYS Certified Peer Specialist or provisional status to be attained within 90-days of employment and full certification to be attained within NYS Certification Board recognized by OMH and/or OASAS. For individuals not yet certified at the time of hire must Identify as being actively in recovery for at least one-year from a SUD or MH condition or and self-disclose one's recovery journey and be able to submit three letters of reference to the NYS Certification Board to support application for Certified Peer Specialist of Advocate. Attest to the respective Certification Board Code of Ethical Conduct for Peer Specialists or Advocate. Previous experience working with individuals with complex substance use and mental health needs. Must have a valid NYS Driver's License-travel is required. Benefits Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. Comprehensive Health/Dental/Vision Direct Deposit Flexible Spending Account (FSA) Retirement Plan 403(b) Life Insurance Voluntary Benefits Employee Assistance Program (EAP) Generous PTO Plans (Sick, Vacation and Employee Leave) Tuition Reimbursement Service Awards Employee Appreciation Events Employee Discounts Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full located within the job posting. upstatecpjobs.org To access a copy of the job description Click Here - Peer Support Specialist