Post job

Support associate jobs in Toledo, OH - 287 jobs

All
Support Associate
Support Specialist
Installation Specialist
Support Representative
Information Technology Professional
Service Support Specialist
Support Coordinator
Technical Support Representative
Support
Information Technology Specialist
  • Access Support Representative

    Cornerstone Technology Talent Services 3.2company rating

    Support associate job in Saline, MI

    We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Saline, MI. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting. Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customer service mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment. Key Responsibilities Access Control & Compliance Monitor gates, turnstiles, and access points to ensure only authorized personnel enter. Verify worker credentials, badges, and compliance documentation. Issue and manage temporary badges and visitor passes. Report irregularities or noncompliance to site supervisors. Worker Onboarding & Assistance Guide workers and subcontractors through the digital onboarding process. Assist with account setup, documentation upload, and system login. Provide clear instructions on mobile check-ins, digital badges, and QR codes. Support multilingual onboarding as needed (tools/resources provided). First-Line Technical Support Serve as the first point of contact for access or credentialing issues. Troubleshoot basic technical problems (e.g., badge not scanning, login errors). Escalate more complex issues to centralized support following standard procedures. Maintain accurate records of support requests and resolutions. Customer Service & Communication Deliver professional, courteous assistance to workers and site staff. Communicate clearly and calmly when resolving issues. Relay feedback to supervisors to support process improvements. Performance Expectations Ensure smooth and timely worker access. Minimize delays by resolving issues efficiently. Maintain accuracy in compliance and credential checks. Provide a consistently positive support experience on site. Key Qualifications High school diploma or equivalent (some college or technical training preferred). Prior experience in field support, help desk, IT support, or site operations is a plus. Basic technical troubleshooting skills (hardware/software). Strong attention to detail and ability to follow structured protocols. Excellent communication and interpersonal skills. Ability to stand/walk for extended periods and work outdoors at site access points.
    $25k-29k yearly est. 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Information Technology Professional (IT Support) (Toledo)

    Us Navy 4.0company rating

    Support associate job in Toledo, OH

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $73k-102k yearly est. 1d ago
  • Information Technology Executive Communication Specialist

    Fasttek Global 3.5company rating

    Support associate job in Dearborn, MI

    · The Information Technology Executive Communication Specialist is responsible for translating complex IT strategies, initiatives, and technical concepts into clear, compelling communications for executive leadership and key stakeholders. · This role ensures alignment between IT leadership and the broader organization by crafting executive-level messaging, presentations, reports, and strategic narratives that support business objectives. Key Responsibilities: Executive Communications Develop and deliver high-impact communications for IT executives, including speeches, executive briefings, talking points, and internal announcements Translate complex technical information into concise, business-focused messaging for non-technical audiences Support CIO/CTO communications for board meetings, leadership forums, and company-wide events Strategic Messaging & Content Development Create executive presentations, dashboards, white papers, and strategy documents related to IT initiatives Ensure consistency of tone, messaging, and branding across all IT executive communications Collaborate with IT leaders to align communication strategies with business goals Stakeholder Engagement Partner with IT, Corporate Communications, HR, and Business Units to ensure clear and effective messaging Act as a liaison between technical teams and executive leadership Manage communication for major IT programs, digital transformation initiatives, and change management efforts Reporting & Insights Prepare executive summaries, status reports, and impact assessments for IT projects Track communication effectiveness and recommend improvements Anticipate executive information needs and proactively deliver insights Governance & Confidentiality Handle sensitive and confidential information with discretion Ensure compliance with corporate communication standards and governance policies Required Qualifications: Bachelor's degree in communications, Information Technology, Business, Journalism, or a related field 5+ years of experience in executive communications, IT communications, or corporate communications Strong understanding of IT concepts such as digital transformation, cybersecurity, cloud computing, and data analytics Exceptional writing, editing, and presentation skills Proven experience supporting senior executives Preferred Qualifications: Master's degree in communications, Business Administration, or related field Experience working in a technology-driven or enterprise IT environment Familiarity with change management and organizational communications Experience creating board-level or C-suite communications Key Skills & Competencies: Executive presence and professionalism Ability to simplify complex technical topics Strategic thinking and storytelling Strong collaboration and stakeholder management Attention to detail and ability to meet tight deadlines High level of discretion and integrity Additional Info: At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years! FastTek Global is financially strong, privately held company that is 100% consultant and client focused. We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include: • Medical and Dental (FastTek pays majority of the medical program) • Vision • Personal Time Off (PTO) Program • Long Term Disability (100% paid) • Life Insurance (100% paid) • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match Plus, we have a lucrative employee referral program and an employee recognition culture. FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023! To view all of our open positions go to: ******************************************* Follow us on Twitter: ********************************* Follow us on Instagram: *************************************** Find us on LinkedIn: **************************************** You can become a fan of FastTek on Facebook: *************************************** AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight. All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits. If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out. Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring. To learn more or exercise your rights, please contact us at ****************.
    $63k-91k yearly est. 1d ago
  • Technical Support Representative

    Cardinal Staffing Services 3.9company rating

    Support associate job in Perrysburg, OH

    Cardinal Staffing Services, is hiring a Technical Support Representative to assist a manufacturer and provider of CNC routers, and machines in Perrysburg, OH. This position is fully onsite. As a Technical Support Representative you'll assist customers with product questions and troubleshooting. We need a quick learner with strong problem?solving skills, mechanical aptitude, attention to detail, clear communication, and proficiency in Microsoft Office. Cardinal Staffing Services, is invested in their team members! All temporary employees are offered competitive compensation of $18/hr as well as a benefits package including health insurance (medical, dental, and vision). Generous referral bonuses are available upon hire. Monday- Friday 8:30am- 5:00pm Technical Support Representative Duties and Responsibilities: Troubleshooting product issues Respond to customer inquiries promptly and effectively. Document customer interactions and support cases accurately. Work with cross?functional teams to resolve escalated problems. Take part in product training and help train team members. Contribute to achieving and surpassing customer satisfaction targets Technical Support Representative Requirements and Qualifications Strong problem?solving abilities and solid mechanical aptitude. High attention to detail and capable of performing well under pressure. Proficient in Microsoft Office, including Word, Excel, and Outlook. Clear and effective written and verbal communication skills. Skilled at handling multiple tasks and meeting deadlines. Patient, professional, and customer?focused demeanor. Previous call center experience is required About Cardinal Staffing At Cardinal Staffing, a Surestaff Company, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest. We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us: Access to a wide range of job opportunities Competitive pay Health and Wellness Programs (including EAP) Medical benefits including medical, vision, dental, and prescriptions Electronic weekly pay Employee Advocacy & Personalized Job Support Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Cardinal Staffing is an equal opportunity employer. Notice Regarding the Use of Artificial Intelligence in Employment Decisions In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment?related evaluations. AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision?making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let's get started today! #IND1
    $18 hourly 1d ago
  • Maintenance Support

    Dayton Freight 4.6company rating

    Support associate job in Perrysburg, OH

    * Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Modern facilities * 401(k) plan, Company Match Responsibilities Maintenance Support is responsible for assisting the Maintenance Shop with day-to-day maintenance and upkeep including Building and Grounds Maintenance. * Painting * Sweeping and Emptying Trash cans * Assisting with Part Department * Stocking * Organizing * Shipping and Receiving * Building and grounds maintenance * Maintaining building cleanliness and organization Qualifications * 18 years of age * Basic math skills * Fluent in English * Able to pass a drug screen * Legally eligible to work in the United States Benefits * Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Modern facilities * 401(k) plan, Company Match
    $34k-45k yearly est. Auto-Apply 60d+ ago
  • Server & Support Associate

    Beztak Senior Living

    Support associate job in Ann Arbor, MI

    Beztak Senior Living wants you to join our family of talented individuals. We are seeking to hire bright, dynamic leaders who have a passion for service and a commitment to excellence! At Beztak, we love what we do, and it shows. Our team of caring professionals work together to make our senior residents feel at home in our communities. Beztak is looking to hire a Server join our team. The server is responsible for providing an exceptional, five-star dining experience for our residents. You will need to have excellent customer service skills, attention to detail, and be able to multi-task efficiently. Our servers build meaningful relationships with our residents, becoming a part of their lives and making a difference. The primary responsibility of this position will be in a server role. However, if there are open shifts in Housekeeping, Concierge or Life Enrichment departments, it will be this individual's responsibility to step into and support those departments. ESSENTIAL FUNCTIONS: Ensuring guest satisfaction when taking food orders Delivering of beverages, as well as bussing and resetting tables Providing quick, efficient, pleasant delivery of food, while at the same time maintaining high quality standards of service Ensure all necessary health, food, and safety codes and regulations are performed at all times Ability to handle special requests and menu related questions with accuracy and promptness Operating a company vehicle or personal vehicle (as required) to perform job duties. Candidates must be willing and able to drive for work-related purposes as needed. Working in a high-pressure environment, interacting with difficult customers/vendors, handling urgent matters, resolving conflicts, having effective interpersonal skills PERSONAL QUALITIES: Excellent verbal, written, and listening skills Passion, dedication and commitment for providing seniors an engaging, enlivening and captivating living environment Flexible, innovative, and demonstrates the ability to multi-task QUALIFICATIONS AND EDUCATION: One-year experience in a high volume, full-service restaurant BEZTAK PERKS & BENEFITS: Beztak has an exciting, growth-focused culture, and we strongly believe in promotion from within. While certain positions require past work experience in a specific role, you don't have to have any experience in property management to join the Beztak team. Beztak culture is one that is built upon the three E's: Excellent, Ethical and Effective, and we pride ourselves on benefits programs and perks that take care of our team. Some of our most popular benefits include: 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation Generous Paid Time Off in addition to paid company holidays and a “Float” Holiday to celebrate a day or holiday that you hold special. Life Insurance, provided at no cost to the employee. Five medical plan options - several including a Health Savings Account with an employer contribution Employee Assistance Program - free, and confidential services for a variety of needs: counseling, pet care, financial services, vacation planning, and more! Employee Referral Program Tuition Reimbursement Program PHYSICAL DEMANDS This position is regularly required to talk and hear. This position is very active and requires standing, climbing stairs, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 20 pounds. WORK ENVIRONMENT This position operates in a dining room setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. REASONABLE ACCOMODATION STATEMENT Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
    $30k-56k yearly est. 60d+ ago
  • Sign Installation Specialist

    Fastsigns 4.1company rating

    Support associate job in Toledo, OH

    Benefits: * 401(k) * Competitive salary * Opportunity for advancement * Paid time off * Training & development FASTSIGNS is the leading provider of visual communication solutions, helping businesses grow through impactful signage, graphics, and branding. Are you a hands-on problem solver who takes pride in doing things the right way? Do you enjoy working with your hands, being active throughout the day, and seeing a job through from start to finish? FASTSIGNS Toledo & Maumee is looking for a Sign Installation Specialist to join our growing team. This is a primarily local role, serving businesses throughout Northwest Ohio. You'll be installing high-quality signs and graphics that help our clients stand out - and you'll be the final touchpoint that protects and represents the FASTSIGNS brand in the field. If you're detail-oriented, safety-minded, and not afraid of ladders or lifts, this role is for you. What You'll Do: * Install a wide variety of signs and graphics, including: * Channel letters and exterior signage * Monument and pole signs * Wall and window graphics * ADA signage * Dimensional letters * Post & panel signs * Vehicle graphics (as trained) * Review job packets thoroughly before leaving the shop: * Install notes, proofs, site photos, materials lists, and instructions * Confirm measurements, locations, access, and special requirements * Prepare and load all tools, materials, hardware, PPE, and equipment before departure * Assess job sites before and upon arrival to ensure readiness, safety, and access * Install signage precisely to spec - correct location, height, orientation, and mounting method * Maintain safety standards at all times, including proper PPE and ladder/lift protocols * Take clear before-and-after photos in CompanyCam and document completed installs * Problem-solve on-site when appropriate, but do not make major scope changes or client commitments without involving Sales or Project Management. * Leave every job site clean, professional, and reflective of FASTSIGNS quality * Update job status and notes in point of sale upon completion A Successful FASTSIGNS Installer Is: * Responsible for high-quality local sign and graphics installations * Detail-oriented and thorough when reviewing job requirements * Comfortable working independently or as part of a team * Safety-focused and proactive in identifying potential issues * Accountable - zero rework due to installer error is the standard * Professional when interacting with clients, vendors, and teammates Ideal Qualifications: * Clean driving record * 18 years of age or older * Comfortable using hand and power tools * Not afraid of heights (ladders, lifts, rooftops, etc.) * Scissor lift or bucket truck experience preferred (training available) * Prior sign installation, construction, or handyman experience is a plus Must Haves: * OSHA Certified or willing to become certified * Strong attention to detail and pride in craftsmanship * Ability to lift 50+ lbs and perform physical work daily * Willingness to follow processes, specs, and safety protocols * Reliable, punctual, and professional * Ability to work locally throughout Northwest Ohio and Southeast Michigan Nice to Haves: * 3M Installation Certification * Vinyl graphic installation experience * Channel letter or electrical signage experience * Familiarity with construction or trade-related environments Who You Are: * You enjoy working with your hands and seeing tangible results at the end of the day * You take ownership of your work and care about quality * You appreciate structure, clear expectations, and accountability * You want to grow your skills with a team that values craftsmanship and professionalism Why Join FASTSIGNS Toledo & Maumee? At FASTSIGNS, every day is different. You'll work on a wide variety of projects, learn new skills, and grow within an ever-changing industry. FASTSIGNS is a global brand with locally owned centers that offer competitive pay, training, and opportunities to build a meaningful career. Are you ready to plan for your future and make your statement?
    $34k-54k yearly est. 8d ago
  • Coordinator, Donation Support

    Eversight 4.0company rating

    Support associate job in Ann Arbor, MI

    *Day and Night shift positions available Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary The Donation Support Coordinator is responsible for being the first point of contact for eye donor referrals. With moderate supervision, performs the intake of referrals, screening of donor information for transplant or research suitability, communication with next-of-kin, and the coordination of eye tissue recovery and tissue transportation. **Day Shift: 6am-6:30pm, rotating schedule including weekends OR night shift: 6pm-6:30am, rotating schedule including weekends Compensation: $21/hr Hybrid schedule (2-3 shifts in-office per week) Fair Labor Standards Act Status: Non-Exempt Essential Job Functions Screens medical/social/behavioral history to determine donor eligibility. Contacts medical professionals for donor medical or ophthalmic history, and other follow-up as necessary. Coordinates the recovery of donated human eye tissue with other procurement agencies, hospitals, medical examiners/coroners and funeral homes. Dispatches technicians to perform services. Approaches next-of-kin to conduct interviews and obtain authorizations. Provides accurate and detailed information regarding donor history to staff via systems and written and verbal communications. Handles all donor-related information in a confidential, professional manner. Maintains professional relationships with physicians, physician staff, hospital/surgical center staff, peers, other eye banks, and other agencies. Serves as the back-up to field after-hours telephone calls for any departments within the Eversight organization. Provides weekend coverage and works on-call shifts as assigned. Demonstrates a commitment to the Mission and Values of Eversight. Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in related field preferred. Experience: Experience in medical field or customer service highly preferred. Skills: The ability to communicate effectively and empathetically with those in various emotional states. Must be proficient with technology. Effective planning and execution of complex tasks. Ability to interact professionally with peers and healthcare staff. Benefits: Medical, dental and vision insurance Generous paid time off 403(b) retirement plan with company match Tuition reimbursement Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer, phone and fax. Limited noise, room temperature fluctuation and dust are possible. Availability to work any shift, any day of the week as the Donation Support Center operates 24 hours a day, 7 days a week. Use of own vehicle may be required when traveling within the service area. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $21 hourly Auto-Apply 34d ago
  • Peer Support Specialist - CCBHC grant

    Zepf 3.8company rating

    Support associate job in Toledo, OH

    Requirements Lived experience of mental health and/or substance used disorder Working knowledge of the recovery process and the ability to facilitate recovery using established standardized mental health processes Ability to assist individuals in addressing symptoms using strategies such as positive self-talk and other techniques They must be able to demonstrate knowledge of how to establish and sustain self-help (mutual support) and educational groups by soliciting input from individuals on their strengths and interests Minimum of high school diploma/GED The Resiliency coach must have acquired or meet the qualifications for certification as an Ohio Certified Peer Recovery Supporter Those eligible to drive company vehicles must have a valid driver's license and be eligible for coverage as defined by the agency commercial insurance carrier. Those who drive personal vehicles in the course of business must be able to provide proof of insurance. EOE/M/F/H/V
    $26k-35k yearly est. 9d ago
  • Donation Support Specialist

    Gift of Life Michigan 4.0company rating

    Support associate job in Ann Arbor, MI

    In alignment with Gift of Life Michigan's core purpose and core values, the Donation Support Specialist is a determined, compassionate, and skilled professional who honors life through donation. This role often meets and supports families in circumstances of grief while advocating for donation authorization and ensuring all potential donor families receive information about organ and tissue donation. Duties & Responsibilities The following job duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position: Approach families of potential donors primarily in person and onsite. While also responding to onsite assignments of potential donor referrals. Serve as an ambassador and partner with hospital care providers through education and support with the goal of obtaining authorization for organ, tissue, and eye donation. Maintain an individual authorization rate, which demonstrates best practice skills in the area of obtaining authorization. Complete the authorization process/paperwork with the legal decision maker and educate the family about specifics relevant to each authorization for the family to make an informed decision about donation. Work with the legal next of kin, in cases where the potential donor has indicated their decision to be an organ donor by first-person authorization, to honor their loved one's decision to be a donor. Collaborate with the hospital care team to evaluate and understand family dynamics & to overcome any barriers with the objective of being optimally prepared to engage with families as timely as possible to offer donation. Collaborate with Gift of Life clinical personnel to coordinate family conversations when response and readiness triggers have been indicated. Determine when a referral may require consultation/escalation, seek appropriate assistance, and follow provided guidance. Assess donor history by accurately completing a Donor Risk Assessment Interview (DRAI) with family member(s) or other appropriate historian(s). Post donation follow-up, as scheduled. Adhere to department expectations. Perform other duties as assigned. Qualifications Education and/or Experience Combined total of 7 years' work experience and education. Work experience should be in a mental health-related field, nursing, a first responder role, pastoral and/or spiritual care, or healthcare. Preferred Postsecondary Education. Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization. Bilingual in Spanish and/or Arabic. Knowledge, Skills, and Abilities (KSA) Written and verbal fluency in English. Ability to exercise initiative, critical thinking, and problem-solving. Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations. Strong organizational skills and ability to manage multiple and competing priorities. Demonstrate attention to detail. Ability to work with families in crisis and to advocate for donation authorization while being respectful of individual family circumstances. Self-directed, exercising appropriate judgment and seeking guidance for extenuating circumstances. Strong written and verbal communication skills. Ability to interact effectively with a diverse public and healthcare population. Ability to manage difficult, sometimes emotional, individuals and situations. Ability to work in a fast-paced environment. Ability to learn and understand medical terminology. Organizational Culture Expectations Demonstrate the competencies of Professional, Determined and Compassionate. Maintain a motivated and positive attitude. Support an inclusive work environment. Ability to successfully collaborate and work as a member of an interdisciplinary team. Actively seek improvements. Always maintain a safe working environment and use of Universal Precautions. Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.
    $41k-66k yearly est. 3d ago
  • Support Specialist - Tier 1

    New Era Technologies Inc. 3.5company rating

    Support associate job in Toledo, OH

    Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together. New Era Technology offers: · Full Benefits · Medical · Dental · Vision · 401K match · 28 PTO Days including company holidays SUMMARY: The Support Specialist is responsible for the delivery of high-quality IT technical professional services to our clientele. These services may include consulting, on-site or remote troubleshooting, and support for clients with various network technologies, installation and integration, migration services. The Support Specialist must demonstrate superior proficiency in the performance of these services. Dedication to quality and customer satisfaction are critical success factors for this position. PRIMARY DUTIES include but are not limited to: Customer Satisfaction through the delivery of world class Support Services. Optimizing productivity while assigned to customer tickets or projects. Ability to prioritize work through ticket and project status. Problem-solving and resolution of network issues and escalating where appropriate. Ticket Quality Control and Ticket Management. Customer Service including phone, video, and email communication. Occasional on-site to nearby customers (less than 5%). Occasional on-call responsibility/rotation. Participation in process improvement initiatives. Documentation skills for customer environments. COMPETENCIES: Outstanding capabilities to troubleshoot and correct Server, PC, Desktop, VM, Client/Server issues. Strong broad-based knowledge of VM, hardware, Operating systems, patching, backup, security protocols, basic understanding of Network protocols, and Remote Management tools. Ability to communicate effectively and professionally with all customer contacts. Ability to provide clear written communication for ticket/project updates. Clear written communication to maintain organization and control over all information related to customer tickets and assignments. Excellent verbal skills for customer interaction. Excellent documentation skills. Dedicated to always providing exceptional customer service. Proficiency in all aspects of the core technical requirements. Strong team collaboration skills. REQUIRED EXPERIENCE REQUIRED: 2-3 years' experience as a Systems Engineer. Ability to troubleshoot, Analyze, and configure VMware, O365, backups, desktops, Window, client/server in a variety of Operating Systems. Proven track record and experience with Microsoft, Mac, and Virtual services. Participate in planning and execution of new and existing equipment hardware and firmware upgrades, including patching. Working technical knowledge of current network hardware, protocols, and internet standards. Strong background with ticketing systems and tracking work. 2+ years in a customer facing role, MSP preferred. 2+ years working with SaaS products. PREFERRED CERTIFICATIONS/Skills: Microsoft Certifications preferred. Bonus point for Intune, ConnectWise, Automate or N-Able experience. Virtualization technology certified a plus. (Azure, VM Ware and AWS) Experience with MSP tools like ITGlue are a bonus. EXPECTED HOURS OF WORK: Full-time position working 40 hours per week. Overtime hours may be required. TRAVEL: Travel is required, but only occasionally, and is less than 10%. LANGUAGE SKILLS: English QUALIFICATIONS: T o perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Physical Demands: Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing). Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen. EEO/AA Statement New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #LI-RH1 New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here ********************************************* We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .
    $31k-47k yearly est. Auto-Apply 1d ago
  • Reentry Support Specialist- Toledo

    Volunteers of America Ohio & Indiana 2.6company rating

    Support associate job in Toledo, OH

    Volunteers of America Ohio & Indiana seeks energetic team member to join our team. VOAOHIN is a multi-dimensional agency helping people rebuild and reclaim their lives. The organization has numerous facilities providing a variety of services across Ohio and Indiana. The specific job location of this listing is the Hope Hall Residential Reentry Center in Evansville, Indiana. The Corrections Officer, position works in the Residential Reentry Program impact area. This is an excellent entry level position for anyone interested in developing a career in law-enforcement or corrections. As a Reentry Support Specialist, you will be part of a multi-disciplinary team working to provide a safe, secure, humane environment for individuals finishing prison sentences in the Federal Bureau of Prisons (BOP) who are releasing to this area. Corrections Officer staff are a vital component of this effort. Quality Corrections Officer staff are an important element of the BOP's, and VOAOHIN's efforts to provide a constructive, positive, yet controlled pre-release opportunity for individuals returning to society. Your duties will include a variety of tasks. You will help maintain physical security of the program by conducting pat searches of individuals as well as building and vehicle searches. You will obtain resident urine and breath samples to discourage substance abuse. You will transport residents as needed. Staff also perform routine random inspections of the building and facility grounds to ensure orderly and safe operations. You will enforce rules and regulations and will document violations of rules as required. You will be expected to write incident reports and disciplinary reports. You will help to provide GPS/telephone-based monitoring of residents who have moved to home confinement. As needed, you may assist with community verification of residences and employment locations. You will interact on a daily basis, in a variety of circumstances, with individuals releasing from maximum, medium, and minimum-security prisons. You will be expected to behave in a mature, professional manner during all these interactions. Applicants MUST have a High School diploma or GED. All applicants will undergo an NCIC and ADP background investigation prior to employment. Full-time staff will be eligible to participate in our comprehensive benefits package, including company-paid life insurance and LTD, paid time off, medical, dental, vision and a 403b with a match.
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Part Time Auction Support Specialist (Manheim)

    Cox Enterprises 4.4company rating

    Support associate job in Carleton, MI

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is NOT remote- it is conducted on-site, in office This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies. Part time position: Approximately 6-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities: * Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. * Work with auctioneer virtually to verify system information accurately represents vehicle. * Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. * Operate monitor virtually, work with auctioneer to review Simulcast bids. * Provide arbitration and other vehicle announcements to support auctioneer. * Call and e-mail on late titles. * Utilize salesforce for title absent support. * Other duties as assigned. Minimum Qualifications: * High School Diploma/GED * Generally, less than 2 years of experience * Effective communication skills required. * Must possess good problem-solving and organizational skills. * Ability to remain focused and composed during fast-paced sale-day activities. * Regularly required to stand, walk, reach, talk and hear. * Ability to lift 1-10 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Preferred Qualifications: * Ability to read, write and speak in Spanish. Work Environment * Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $15.1-22.7 hourly Auto-Apply 60d+ ago
  • Part Time Auction Support Specialist (Manheim)

    Cox Holdings, Inc. 4.4company rating

    Support associate job in Carleton, MI

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is NOT remote- it is conducted on-site, in office This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies. Part time position: Approximately 6-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities: Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. Operate monitor virtually, work with auctioneer to review Simulcast bids. Provide arbitration and other vehicle announcements to support auctioneer. Call and e-mail on late titles. Utilize salesforce for title absent support. Other duties as assigned. Minimum Qualifications: High School Diploma/GED Generally, less than 2 years of experience Effective communication skills required. Must possess good problem-solving and organizational skills. Ability to remain focused and composed during fast-paced sale-day activities. Regularly required to stand, walk, reach, talk and hear. Ability to lift 1-10 pounds. Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Preferred Qualifications: Ability to read, write and speak in Spanish. Work Environment Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $15.1-22.7 hourly Auto-Apply 13d ago
  • Lab Support Specialist

    Rapport It Services

    Support associate job in Ann Arbor, MI

    General Description Provides technical hardware & software support, maintains company computers and provides in-service training to staff members. Responsibilities include, technical support for applications & software usage, troubleshoot technical problems, install new hardware & software, coordinate servicing & maintenance with internal as well as external customers. General: · Good time management skills · Good communication skills which will facilitate working with people at remote locations · Ability to work on multiple tasks throughout the day · Flexibility to adjust to changing needs · Ability to work together with a small team · Ability to understand and decipher customer needs Technical: · Basic computer knowledge (understanding the technical word) · Knowledge of ITIL is a plus. · Knowledge of System Development Methodology, writing business cases, system requirements, design documentation and test cases is plus · Knowledge of the Help Desk Ticket System is a plus. Additional Information Direct Client Requirement - No Layers Immediate Opening
    $31k-48k yearly est. 2d ago
  • Service Continuity & Patient Branch Support Specialist

    Medical Service Company 4.2company rating

    Support associate job in Monroe, MI

    At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Service Continuity & Patient Branch Support Specialist plays a key role in managing the renewal of durable medical equipment rentals and delivering excellent patient service in a branch setting. This position is responsible for processing Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification orders, while ensuring accurate documentation, insurance compliance, and timely billing. The role also includes direct support to patients who visit the branch-assisting with equipment selection, order intake, insurance verification, and payment collection. Strong attention to detail, clear communication, and a patient-first mindset are essential to succeed in this role. Responsibilities and Duties: Rental Equipment Management Handle Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification processes tied to rental equipment. Review daily reports to identify patients eligible for RUL or BEM order processing. Verify patient demographics, insurance details, and billing information for accuracy. Perform insurance verification and same/similar checks to meet compliance requirements. Review supporting documentation to confirm qualification and ensure appropriate billing. Process all incoming RUL and BEM orders in a timely manner. Manage sales orders on hold due to re-qualification needs, working with patients and prescribers to gather required documentation. Follow up daily on assigned patients and equipment to support accurate and timely reimbursement. Patient and Branch Support Greet and assist walk-in customers and patients in a professional and friendly manner Answer questions about medical equipment, supplies, insurance coverage, and payment options Educate patients on proper use and care of equipment such as, walkers, nebulizers, and other DME items Input and process sales orders accurately in the system for patients who walk in with prescriptions Collect and verify prescriptions, insurance cards, and identification Ensure compliance with Medicare, Medicaid, and private insurance documentation requirements Coordinate with physicians' offices to obtain missing paperwork or approvals Prepare equipment for in-branch pickup, including basic assembly or setup if applicable Discuss patients' financial responsibility and collect Method of Payment for equipment or supplies being dispensed at the branch Work closely with customer service teams to ensure smooth patient experiences Communicate issues or delays clearly and promptly to patients Other Duties as Assigned Support special projects or temporary needs within the branch Participate in training and stay updated on DME products, insurance guidelines, and compliance standards Perform other tasks and responsibilities as assigned to support departmental and organizational objectives Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: Strong Medicare, Medicaid & Commercial Payer HME experience Experience in HME/DME referral intake and/or billing helpful. Progressively responsible reimbursement experience in HME. Ability to understand reimbursement implications due to industry changes. Strong verbal and written communication skills. TEAM Player with excellent interpersonal and organizational skills Extensive computer use requires strong typing ability. Must type @ least 40 WPM: Brightree experience a plus Strong telephone skills
    $27k-32k yearly est. 60d ago
  • Peer Support Specialist

    The Guidance Center 4.5company rating

    Support associate job in Taylor, MI

    As a recognized leader in our field, The Guidance Center provides a broad range of services that have helped children, adults and families unlock potential and build better lives since 1958. With 25 programs we offer treatment, prevention, growth and education services to more than 15,000 people annually. Together we: Nurture development. Foster resilience. Cultivate well-being. We have an exciting opportunity for a Peer Support Specialist to join our Adult Behavioral Health (ABH) team of talented professionals. We have a market-based compensation structure. The estimated salary for this position will vary based on a candidate's transferable work experience and qualifications. This is a salary grade 102. Hourly rates start at $17.57. The range provided is just one component of total compensation including a comprehensive benefit package of affordable medical plans, employer paid dental, vision and long-term disability, 401(K) with employer contribution, flexible spending accounts for medical and dependent, paid time off, 11 paid holidays, and eligibility for biweekly incentives. Peer Support Specialists for Community Recovery (Peers) are responsible to deliver peer support services, consistent with existing Medicaid guidelines, to individual consumers or groups of consumers. Peers will promote and model recovery and assist consumers in developing skills necessary to access community resources, live more independently, improve their health and wellness, continue their education, and pursue opportunities for meaningful work in their communities. Public speaking and committee work within and outside of the agency are also required. Regular business hours are 8:30 am - 5:00 pm Monday through Friday. Some evening and weekend hours may be required for special agency or community events. Requirements To qualify for this position, you will need the following: Candidates for this position must have experience as recipients of community mental health services and be willing to use their own recovery experience as a vehicle to help others. More specifically, candidates must be willing to share their personal stories of recovery with individual consumers, groups of consumers, and as part of organized public speaking engagements. Peers must be willing to participate in training and supervision to enhance their effectiveness with consumers, and to improve their understanding of the fundamental principles of recovery, peer support and self-determination. Candidates must also possess and retain a Chauffeurs license and meet the eligibility driving requirements as defined by current insurance company. Candidates must demonstrate a nonjudgmental approach that reflects cultural competency, and sensitivity to the unique needs and diverse experiences of people with mental illness and their families. Must demonstrate the ability to establish working relationships with consumers, provide direct assistance with access to community resources, facilitate educational workshops, support groups and recovery-oriented activities for consumers and their families. Candidates must be comfortable interacting with the public under a broad range of circumstances and have excellent interpersonal skills. Candidates must be able to organize their work and complete tasks within established timeframes. Candidates must have a valid Michigan driver's license and a good driving record. Candidates for this position must be willing to become certified by the State of Michigan as Peer Support Specialists within six months of hire. Peer Support Specialists for Community Recovery (Peers) are responsible to deliver peer support services, consistent with existing Medicaid guidelines, to individual consumers or groups of consumers. Peers will promote and model recovery and assist consumers in developing skills necessary to access community resources, live more independently, improve their health and wellness, continue their education, and pursue opportunities for meaningful work in their communities. Public speaking and committee work within and outside of the agency are also required. The Guidance Center believes that our team members are our most valuable resources, and we invest in them accordingly. We offer our employees a competitive salary, flexible scheduling opportunities, a team-oriented work environment and much more! The Guidance Center is an equal opportunity employer and is committed to creating a welcoming place for everyone.
    $17.6 hourly 20d ago
  • Philanthropic Support Specialist

    The University of Toledo Foundation 4.0company rating

    Support associate job in Toledo, OH

    Philanthropic Support Specialist REPORTS TO: Associate Vice President of Main Campus Philanthropy FLSA CLASSIFICATION: Exempt PAY GRADE: 6 THE ROLE & PRIMARY RESPONSIBILITIES:The Philanthropic Support Specialist is a pivotal operations and donor-relations professional who enables frontline fundraising success and revenue generation. This role oversees complex administrative workflows, event logistics, executive scheduling, and vital support to the Associate Vice President of Main Campus philanthropy and six main campus philanthropic advisors. This individual collaborates regularly with the entire main campus philanthropy team as well as the alumni, annual giving, prospect research, and advancement services teams to foster an organized, effective, and professional operating environment. This person will be expected to deliver a best-in-class donor experience and to help drive revenue aligned with institutional priorities by serving in this role. SPECIFIC DUTIES:The following duties reflect management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Manages the day-to-day administrative affairs of the main campus development officers, including, but not limited to composing correspondence, scheduling meetings, providing travel arrangements, answering phones, sorting & distributing mail, ordering supplies, maintaining files, handling reimbursements and credit card statements, and managing event reservations. Assists with the gift and fund agreement processes, including drafting agreements, providing critical review, tracking, scanning, preparing agreements for signature, engaging with impacted parties to make/validate changes, and bringing agreements to closure. Coordinates athletic suites and college specific events for all main campus gift officers. Creates and maintains donor visit guides for main campus college officers. Manages Wrike requests for various projects, including printed materials, invitations, events, prospect lists, business cards, and promotional materials. Maintains calendar for main campus events and travel. In coordination with the Donor Relations team, closely monitors stewardship activities, ensuring that acknowledgement, thank you notes, reports phone calls, etc. are completed in a timely fashion. Makes weekly thank you calls for recent donations. In collaboration with the Alumni team, serves as primary liaison for Homecoming, including managing distinguished alumna/us communications Drafts correspondence and other written materials. Responds to inquiries and handles constituent concerns by phone, memo, and e-mail. Oversees and manages the paper and electronic filing systems, ensuring that important constituent and other information is being stored appropriately and timely. Manages annual communications to donors, including holiday cards. Participates in main campus college advancement council meetings, taking minutes and ensuring coordination and follow-up as appropriate. Prepares materials for main campus team meetings, including agendas, minutes, and supplemental materials when necessary. Prepare and provide weekly pipeline and moves-management reports by reviewing and analyzing data relative to portfolio saturation and progress toward goals. Draft and proof donor-facing content, including proposals, one-pagers, impact stories, and case statements in partnership with philanthropic advisors and marketing/communications. Ensure brand alignment and messaging consistency; manage version control and asset libraries. Collaborate with the Office and Financial Aid and student scholarship/award recipients to support the stewardship efforts of main campus philanthropic advisors. Serves as backup to the Executive Assistant to the Senior Associate Vice President of Development. Other duties and special projects as assigned. QUALIFICATIONS: Bachelor's degree or equivalent combination of education and experience Computer experience and high skill level with Windows, Microsoft Word, PowerPoint and Excel including the ability to transfer and use information between applications Proficiency with CRM platforms (Salesforce) Strong writing/editing skills and document production, including mail merges and templates; preference for experience with Canva or similar programs Previous administrative experience in a fast-paced office environment Exemplary organization and customer service skills with demonstrated professionalism to internal and external stakeholders Previous non-profit experience and development experience preferred PERFORMANCE STANDARDS: Passion for the institution's mission, traditions and long-term success Consistently demonstrate the mission, vision and values of UTF and the University Our RITE Values - Respect, Integrity, Transparency & Teamwork, and Excellence Outstanding written, verbal and interpersonal skills. Must be able to develop interpersonal relationships with multiple constituents Demonstrate integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility Demonstrate commitment and ability to: Provide quality customer service Plan, organize and remain accountable for action Problem solve utilizing critical thinking skills Function in a confidential manner Collaborate with other staff ABOUT THE UNIVERSITY OF TOLEDO FOUNDATION: The University of Toledo Foundation, an independent 501(c)3 organization, exists for the sole purpose of supporting The University of Toledo. The Foundation is the official gift-receiving and fund-management organization for the University. Our purpose is to support the University's broad educational mission by receiving, managing, and distributing generous gifts to benefit students and enhance faculty and program efforts. The Foundation includes the Development, Alumni Relations and Special Event functions. Through its subsidiary, the UT Real Estate Corp., the Foundation also manages off campus real estate matters for the University. The Foundation embraces the mission of The University of Toledo by aspiring to be a forward-thinking, philanthropic organization, providing impactful financial support and engagement opportunities for transformation throughout the University community. EQUAL OPPORTUNITY EMPLOYER: The University of Toledo Foundation is an equal opportunity, affirmative action employer. The University of Toledo Foundation does not discriminate in employment or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The Foundation is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages application from women, minorities, individuals with disabilities, dual-career professionals and covered veterans. The Foundation provides reasonable accommodations to individual with disabilities. If you require accommodations to complete this application, or for testing or interviewing, please contact the Human Resources Department at ************** between the hours of 8:15AM and 5:00PM. APPLICATION DEADLINE: The position will remain open until filled with priority given to applications received by Wednesday, January 29, 2026.
    $38k-48k yearly est. Auto-Apply 6d ago
  • Reception/Clerical Support Specialist: FT

    Firelands Regional Medical Center 4.1company rating

    Support associate job in Sandusky, OH

    * Retention Bonus: $1,000! * Award Winning: Named among the top 10% in the Nation for Patient Safety Excellence Award, America's 100 Best Orthopedic Surgery, America's 100 Best Spine Surgery. * Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. * Stability: Serving Erie and surrounding counties since 1876. * Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie. * Work/life: You will find support to help you manage your personal life while building a career. What You Will Do: * Under the supervision of the Site Director, provides clerical services including answering and triaging phone calls, managing requests for services and gathering required data, coordinating clinician schedules and patient appointments; and coordinating the patient flow at check-in, check-out and while in the waiting room. * Provides clerical support the direct service staff and management team at respective site. * Is professional in the use of the electronic medical record and related software. * Promotes patient engagement in treatment by conveying a welcoming, non-judgmental, positive, and supportive demeanor during all interactions with patients and other involved support persons. Keeps patients informed when appointments are running late. * Performs tasks necessary to support revenue including timely and accurate documentation of patient demographics i.e. legal names, addresses, preferred telephone numbers, email address, preferred method for appointment reminders, emergency contacts, insurance information, etc. * Manages all clerical duties related to patient care on behalf of clinicians in order to ensure clinician time is primarily devoted to patient care. Examples include: sending out letters and other correspondence, obtaining release of information for referral sources, sending out faxes, etc. * Actively engages in cross-training so all functions related to the operations of the front office continue in the absence of any staff person. * Assists with filing/scanning of client materials in patient records and the preparation of QA and other reports if requested. Ensures materials are scanned into correct location within the EMR and include all appropriate notations in compliance with departmental guidelines. What You Will Need: * High school diploma or equivalent. * Ability to type 40 wpm. * Ability to maintain a positive impression of the Medical Center at all times and handle sensitive telephone and face-to-face inquiries. * Ability to file both alphabetically and numerically.
    $29k-36k yearly est. 30d ago
  • Sign Installation Specialist

    Fastsigns 4.1company rating

    Support associate job in Toledo, OH

    Responsive recruiter Replies within 24 hours Benefits: 401(k) Competitive salary Opportunity for advancement Paid time off Training & development FASTSIGNS is the leading provider of visual communication solutions, helping businesses grow through impactful signage, graphics, and branding. Are you a hands-on problem solver who takes pride in doing things the right way? Do you enjoy working with your hands, being active throughout the day, and seeing a job through from start to finish? FASTSIGNS Toledo & Maumee is looking for a Sign Installation Specialist to join our growing team. This is a primarily local role, serving businesses throughout Northwest Ohio. You'll be installing high-quality signs and graphics that help our clients stand out - and you'll be the final touchpoint that protects and represents the FASTSIGNS brand in the field. If you're detail-oriented, safety-minded, and not afraid of ladders or lifts, this role is for you. What You'll Do: Install a wide variety of signs and graphics, including: Channel letters and exterior signage Monument and pole signs Wall and window graphics ADA signage Dimensional letters Post & panel signs Vehicle graphics (as trained) Review job packets thoroughly before leaving the shop: Install notes, proofs, site photos, materials lists, and instructions Confirm measurements, locations, access, and special requirements Prepare and load all tools, materials, hardware, PPE, and equipment before departure Assess job sites before and upon arrival to ensure readiness, safety, and access Install signage precisely to spec - correct location, height, orientation, and mounting method Maintain safety standards at all times, including proper PPE and ladder/lift protocols Take clear before-and-after photos in CompanyCam and document completed installs Problem-solve on-site when appropriate, but do not make major scope changes or client commitments without involving Sales or Project Management. Leave every job site clean, professional, and reflective of FASTSIGNS quality Update job status and notes in point of sale upon completion A Successful FASTSIGNS Installer Is: Responsible for high-quality local sign and graphics installations Detail-oriented and thorough when reviewing job requirements Comfortable working independently or as part of a team Safety-focused and proactive in identifying potential issues Accountable - zero rework due to installer error is the standard Professional when interacting with clients, vendors, and teammates Ideal Qualifications: Clean driving record 18 years of age or older Comfortable using hand and power tools Not afraid of heights (ladders, lifts, rooftops, etc.) Scissor lift or bucket truck experience preferred (training available) Prior sign installation, construction, or handyman experience is a plus Must Haves: OSHA Certified or willing to become certified Strong attention to detail and pride in craftsmanship Ability to lift 50+ lbs and perform physical work daily Willingness to follow processes, specs, and safety protocols Reliable, punctual, and professional Ability to work locally throughout Northwest Ohio and Southeast Michigan Nice to Haves: 3M Installation Certification Vinyl graphic installation experience Channel letter or electrical signage experience Familiarity with construction or trade-related environments Who You Are: You enjoy working with your hands and seeing tangible results at the end of the day You take ownership of your work and care about quality You appreciate structure, clear expectations, and accountability You want to grow your skills with a team that values craftsmanship and professionalism Why Join FASTSIGNS Toledo & Maumee? At FASTSIGNS, every day is different. You'll work on a wide variety of projects, learn new skills, and grow within an ever-changing industry. FASTSIGNS is a global brand with locally owned centers that offer competitive pay, training, and opportunities to build a meaningful career. Are you ready to plan for your future and make your statement? Compensation: $17.00 - $24.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17-24 hourly Auto-Apply 9d ago

Learn more about support associate jobs

How much does a support associate earn in Toledo, OH?

The average support associate in Toledo, OH earns between $30,000 and $99,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Toledo, OH

$55,000

What are the biggest employers of Support Associates in Toledo, OH?

The biggest employers of Support Associates in Toledo, OH are:
  1. Chico's FAS
  2. CBRE Group
Job type you want
Full Time
Part Time
Internship
Temporary