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  • Content Management System Specialist

    TSR Consulting 4.9company rating

    Support associate job in Princeton, NJ

    84155 **Please only local candidates to Princeton NJ **MUST have Pharmaceutical or Life Sciences industry experience TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment. Must have skills: Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard) Strong understanding of content workflows and regulatory compliance Ability to manage large-scale communications and user support Pharmaceutical or Life Sciences industry experience, especially in promotional content management Familiarity with regulatory review processes and compliance standards Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments Experience managing global user bases and supporting multi-country implementations Pay: $27-28/hour W2 Location: Princeton NJ Responsibilities: This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault Manage tags, campaigns, and agency lists in Veeva Vault Partner with IT to understand, test, and validate changes in UAT and Production environments Maintain and update support guides in Review Central and Veeva Vault Resources Serve as the sole approver for all test runs and scripts for Veeva Vault Maintain static permission lists and control mail groups used for communications Manage, update, and resolve access/permission issues in PromoMat Approve ServiceNow tickets for system access across MLR and eWizard platforms Maintain the master agency user list and support market leads in adding new countries Assist Regulatory Ops with workflows, permissions, and profiles for external users Work with users to provide guidance and troubleshoot workflow issues
    $27-28 hourly 5d ago
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  • Temporary - Educational Technology and Platform Specialist

    Ieee 4.9company rating

    Support associate job in Piscataway, NJ

    Temporary - Educational Technology and Platform Specialist - 250358: N/A Description The Educational Technology and Platform Specialist is a temporary role for 12-18 months that requires a blend of software technical expertise, troubleshooting skills, learning management system and administrative responsibilities. The overall purpose of this position is to provide technical support and perform administrative responsibilities on the IEEE Learning Network (ILN) platform (IEEEs learning management system) and provide technical support for IEEE Educational Activities customers and partners. Note: This role does not involve instructional design, curriculum development, or content creation. This position functions as an individual contributor. Key ResponsibilitiesSpecific duties include but are not limited to:Provides technical support as the IEEE Learning Network (ILN) Administrator (IEEEs learning management system) including researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues Assists and/or collaborates with internal and external platform teams to implement ILN technical fixes and enhancements Keeps abreast of technology and provides recommendations to improve end user support and operations Writes/updates user guides and documentation regarding the ILN Uploads courses to ILN as needed Produces ILN standard and custom reports Assists with IEEE Learning Network implementations of new ILN PartnersParticipates in reviewing requirements for ILN enhancements and tests enhancements Writes ILN testing scripts for UAT (User Acceptance Testing) Participates in UAT including resolving technical issues, reporting, etc. Delivers SCORM sales orders, as needed Prepares product data to be uploaded to internal IEEE systems Processes internal reimbursements to ILN Partners for ILN licenses Supports the creation of analytics and usage reports for IEEE eLearning products, identifying actionable insights, key trends and metrics, user behavior, data/marketing/website optimization opportunities, as well as to respond to institutional customer requests Gathers, generates, and reviews catalog records of eLearning courses as per machine readable cataloging (MARC) standards and (Knowledge Bases and Related Tools) KBART title lists Updates, edits, and/or enhances existing catalog records for greater discoverability Submits and monitors project management tickets (JIRA) Coordinates virtual events/webinars, including setting up registration pages, providing production support, collaborating with marketing efforts, and producing events Assists with website that supports the IEEE Learning Network, including conducting keyword research to improve SEO, auditing LMS content and URLs to ensure data integrity, and creating/updating customer support documentation Conducts industry research and landscape assessments within the adult learning space Works on other Educational Activities projects as needed and assigned Qualifications Education and Experience:Bachelor's degree preferred or equivalent experience Preferred knowledge in learning management administration, educational technology, and/or technical support Skills & Other Requirements: Strong analytical and problem solving skills including being a creative problem solver Strong comfort with software Strong customer service, administrative, and software skills Strict attention to detail Ability to work well under pressure with deadlines, with the ability to handle multiple projects simultaneously Knowledge of educational technology platforms including learning management systems Highly competent in working with Microsoft Office and Google DocsExcellent oral and written communication skills Excellent interpersonal skills; ability to work successfully with both internal and external stakeholders Knowledge of HTML, CSS a plus Knowledge of JIRA a plus Exposure working with system requirements a plus Salary Range: $37-$41/Hr Job: Education Primary Location: United States-New Jersey-Piscataway Schedule: Full-time Job Type: Temporary Job Posting: Dec 9, 2025, 8:01:50 PM
    $37-41 hourly Auto-Apply 19h ago
  • Client Support Associate

    AGD

    Support associate job in Cinnaminson, NJ

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $14.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $44k-85k yearly est. Auto-Apply 60d+ ago
  • Client Support Associate (Temp to Perm)

    Gateway Search Associates

    Support associate job in Marlton, NJ

    Job Description This position is structured as a temp to perm opportunity and is intended to serve as a clear stepping stone from a temporary assignment into a permanent role. Our client is using the initial temporary period to ensure mutual fit, provide hands on exposure to the responsibilities, and allow the individual to integrate with the team and systems. It is important to note that the client has a genuine intention to convert the role to a full time permanent position, assuming performance and overall alignment meet expectations. The Client Support Associate works closely with internal teams and national and international clients to facilitate the compliant sale and distribution of biomaterials. In addition to delivering a high level of customer service, this individual ensures adherence to internal standard operating procedures and applicable regulatory agency requirements, helping maintain the organization's commitment to quality, compliance, and scientific integrity. Assist in reviewing new customer accounts Review incoming customer orders Save and apply material transfer agreements/assurance forms Compile and review paperwork for processed orders End of day closeout and invoice generation Assist customers via e-mail and phone outreaches Other projects and tasks, as assigned Requirements Associates Degree required. Bachelor's Degree preferred (biology/biomedical a plus). 1-2 years of experience working within a customer service environment is required. Experience working within a call center environment is strongly preferred. Strong Communication skills and attention to detail are required for this role.
    $44k-85k yearly est. 14d ago
  • Gallery Housekeeping Support Associate

    Explore RH

    Support associate job in Red Bank, NJ

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Housekeeping Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Build and maintain partnerships within the Gallery team Assist in the maintenance of the Gallery at all levels: Vacuuming floors, tidying up rooms, gathering trash and restocking pantries Polishing furniture, deep cleaning rugs, floors, windows and walls Light exterior maintenance and landscaping Deep cleaning and refreshing of restrooms OUR REQUIREMENTS Strong interpersonal skills Mental flexibility Strong organizational and time management skills Ability to recognize and respond to multiple priorities Commitment to Quality, detail focused on all levels Delivery of first-class service to our employees and our clients PHYSICAL REQUIREMENTS Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques Ability to maneuver effectively around gallery floor, stock room and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
    $45k-87k yearly est. Auto-Apply 18d ago
  • IT Security production support Specialis

    Tata Consulting Services 4.3company rating

    Support associate job in Pennington, NJ

    Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain. * Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required. * Well versed with ITIL framework * Excellent Communication Skills * Demonstrate a strong work ethic and takes pride in accomplishment. * CISSP OR equivalent Information Security domain certificate will be value add. * Exhibits strong drive for results and success. * Persists in the face of significant difficulties, does not give up easily. Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices. Generic Managerial Skills, If any Identity and access Management TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $110,000-$120,000 a year
    $110k-120k yearly 14d ago
  • IT/Networking Associate

    Careers at RK Pharma Inc.

    Support associate job in Hightstown, NJ

    Job DescriptionDescription: RK Pharma Inc, a vertically integrated pharmaceutical company headquartered in NJ, is seeking an IT/Networking Associate to work with our growing Information Technology Team as we scale towards commercial manufacturing in the next upcoming months.? As a company focused on the development, manufacturing and sale of high quality and affordable generic pharmaceutical products worldwide we are looking for sharp, driven, self-directed individuals to help us grow our mid-stage start-up team. This position is located in East Windsor, NJ and is required to be onsite. Requirements: If this sounds interesting to you, it's probably because up to this point you have: Bachelor's degree in Information Technology, Computer Science, or a related technical field. 2-4 years of experience in IT support or networking, preferably in a pharmaceutical, manufacturing, or regulated environment. Strong knowledge of network infrastructure, LAN/WAN, routers, switches, firewalls, and VPNs. Familiarity with Windows Server, Active Directory, SQL databases, and backup systems. Understanding of GMP, data integrity (ALCOA+), and 21 CFR Part 11 requirements for computerized systems. Experience troubleshooting hardware, software, and network connectivity issues. Excellent problem-solving, documentation, and communication skills. Certifications such as CompTIA Network+, CCNA, or MCSA preferred. The main expectations and responsibilities for this position are: Provide technical support and troubleshooting for network systems, computers, and related hardware within GMP and office environments. Monitor and maintain network performance, connectivity, and security to ensure reliable system operation. Assist in configuring, maintaining, and upgrading network equipment, servers, and user workstations. Support data integrity and system validation activities in collaboration with Quality Assurance and IT management. Maintain backup, disaster recovery, and system access control procedures per company policy and regulatory standards. Manage user accounts, permissions, and credentials. Coordinate with external vendors and IT partners for system installations, upgrades, and security patches. Document all IT-related activities, incidents, and changes in compliance with change control and audit requirements. Support periodic IT audits and validation activities to ensure continued GMP compliance. Promote cybersecurity awareness and data protection best practices across all departments. If this sounds like something that is of interest to you, please don't hesitate to apply to start a conversation. We look forward to getting to know more about you and the skills you can bring to a company like RK Pharma Inc. WE ARE SLATING THESE HIRES FOR START DATES IN APRIL OF 2026 BUT ARE COLLECTING APPLICATIONS NOW, NEXT STEPS WILL BE SENT TO YOU IN EARLY FEBRUARY 2026 ONSITE INTERVIEWS WILL BE SCHEDULED IN MARCH 2026 START DATES IN APRIL 2026 RK Pharma Inc is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status
    $75k-112k yearly est. 15d ago
  • IT/Networking Associate

    RK Pharma

    Support associate job in East Windsor, NJ

    Full-time Description RK Pharma Inc, a vertically integrated pharmaceutical company headquartered in NJ, is seeking an IT/Networking Associate to work with our growing Information Technology Team as we scale towards commercial manufacturing in the next upcoming months.? As a company focused on the development, manufacturing and sale of high quality and affordable generic pharmaceutical products worldwide we are looking for sharp, driven, self-directed individuals to help us grow our mid-stage start-up team. This position is located in East Windsor, NJ and is required to be onsite. Requirements If this sounds interesting to you, it's probably because up to this point you have: Bachelor's degree in Information Technology, Computer Science, or a related technical field. 2-4 years of experience in IT support or networking, preferably in a pharmaceutical, manufacturing, or regulated environment. Strong knowledge of network infrastructure, LAN/WAN, routers, switches, firewalls, and VPNs. Familiarity with Windows Server, Active Directory, SQL databases, and backup systems. Understanding of GMP, data integrity (ALCOA+), and 21 CFR Part 11 requirements for computerized systems. Experience troubleshooting hardware, software, and network connectivity issues. Excellent problem-solving, documentation, and communication skills. Certifications such as CompTIA Network+, CCNA, or MCSA preferred. The main expectations and responsibilities for this position are: Provide technical support and troubleshooting for network systems, computers, and related hardware within GMP and office environments. Monitor and maintain network performance, connectivity, and security to ensure reliable system operation. Assist in configuring, maintaining, and upgrading network equipment, servers, and user workstations. Support data integrity and system validation activities in collaboration with Quality Assurance and IT management. Maintain backup, disaster recovery, and system access control procedures per company policy and regulatory standards. Manage user accounts, permissions, and credentials. Coordinate with external vendors and IT partners for system installations, upgrades, and security patches. Document all IT-related activities, incidents, and changes in compliance with change control and audit requirements. Support periodic IT audits and validation activities to ensure continued GMP compliance. Promote cybersecurity awareness and data protection best practices across all departments. If this sounds like something that is of interest to you, please don't hesitate to apply to start a conversation. We look forward to getting to know more about you and the skills you can bring to a company like RK Pharma Inc. WE ARE SLATING THESE HIRES FOR START DATES IN APRIL OF 2026 BUT ARE COLLECTING APPLICATIONS NOW, NEXT STEPS WILL BE SENT TO YOU IN EARLY FEBRUARY 2026 ONSITE INTERVIEWS WILL BE SCHEDULED IN MARCH 2026 START DATES IN APRIL 2026 RK Pharma Inc is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status
    $75k-112k yearly est. 12d ago
  • Sign Production and Install Specialist

    Fastsigns 4.1company rating

    Support associate job in Princeton, NJ

    FASTSIGNS #123201 is hiring for a full-time Sign Production Specialist to join our team! Benefits/Perks: Competitive Pay Ongoing Training Opportunities A Successful FASTSIGNS Sign Production Specialist Will: Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium Prepare substrates for vinyl application to include cutting, painting, laminating, cleaning, etc Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of images Operate and maintain printer(s) Perform quality assurance measures pre- and post-production by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards Perform finishing operations such as laminating and/or mounting of printed pieces Report inventory levels and stock to be reordered to the center manager/production manager or franchisee. Clean and maintain storage areas Responsible for all offsite sign and print media installations Able to assess an environment for the needs and techniques of the installation Reviews job requirements and verifies measurements before starting Able to work independently and with other team members when required Ideal Qualifications for FASTSIGNS Sign Production Specialist: 1-2 years of experience in sign production preferred High school diploma or equivalent Ability to stand for long periods of time (4 hours or more) Ability to lift 50 or more pounds Flexibility to lean over a waist-high table and use back and forth hand motion to apply vinyl letters and graphics to a substrate Ability to work under pressure to output high volume, high-quality work Proficiently uses hand and power tools Scissor lift and bucket truck experience preferred but not required Experience installing a variety of signs and graphics preferred but not required Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensación: $20.00 - $25.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $20-25 hourly Auto-Apply 60d+ ago
  • Senior Treasury Management Client Support Specialist

    Provident Bank 4.7company rating

    Support associate job in Woodbridge, NJ

    How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: The Senior Treasury Management Client Support Specialist supports Treasury Management clients via phone and email requests. Treasury Management service and sales experience and is knowledgeable on products and services. We are seeking specialists with TM knowledge and have the ability to handle complex client issues and have experience with partner vendors. You will work directly with department team members, department Lead and department manager to ensure SLAs are met. KEY RESPONSIBILITIES: Handles phone inquiries in a client support environment in conjunction with monitoring the queues and logging call activities. Monitors incoming inquiries from clients and branches via assigned group mailboxes in support of all Treasury Management Clients. Assists with training of new employees on all Treasury Management products that will allow them to handle the incoming phone calls and emails and support department staff. Resolves Treasury Management issues internally as well as working with Digital Operations and third-party vendors to resolve customer issues relating to products/services. Assist the Lead on the escalation point for customer issues, concerns and complaints. Ensures departments customer focus and experience is top level. Responsible for quality assurance and review of department work. Ensure accuracy of amendments, set up forms, maintenance requests, deletion of service, and adjustments are completed. Handles more complex customer experience and technical issues Knowledges specialist on ACH origination, Check/ACH Positive Pay and RDC. Assist in preparing and monitoring reports for the department. Documentation of SLAs and Treasury Management Products and Services handled with customer focus. Responsible for reporting details for D1B, RDC, ACH, Wires, and Positive Pay. Recommendations and assist with process changes to improve efficiency and enhance customer service experience. Will work closely with department manager and assist on projects that are assigned. MINIMUM QUALIFICATIONS: High School Diploma or GED required. Minimum 2 years' experience commensurate with job function Effective communicator; detail-oriented; comfortable in dealing with both outside customers and external contacts as well as internal departments on a very active basis Ability to work in a fast-paced environment Ability to train and supervise personnel. Knowledge of applicable banking and privacy laws and regulations and policies. Possess excellent oral and written communications skills. Ability to prioritize multiple responsibilities and complete them on time. Ability to work in a team environment to instruct peers and assume a leadership role. Computer literacy with PC and windows programs. Ability to perform detailed mathematical operations with the use of a calculator. Ability to work a flexible schedule to accommodate support hours at the helpdesk. Ability to define problems, collects data, establish facts and draw valid conclusions. Ability to interpret a variety of instructions, communicate them to others and establish controls to monitor and evaluate the application of these instructions. Ability to shift attention quickly and accurately from one matter to another. WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $25.33 - $31.69 per hour Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans. #LI-Hybrid
    $25.3-31.7 hourly 14d ago
  • Temporary Support Associate

    Tapestry, Inc. 4.7company rating

    Support associate job in Jackson, NJ

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Temporary Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $17.00 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 121853
    $15-17 hourly 60d+ ago
  • Part-Time Clinical Support Staff

    Banyan Brand 4.7company rating

    Support associate job in Langhorne, PA

    Banyan Treatment Centers is seeking a dedicated Clinical Support team member to assist in the delivery of high-quality behavioral health, mental health and substance use treatment services. This role supports therapists and case managers by contributing to clinical assessments, group facilitation, treatment planning, documentation, and continuity of care in a structured, patient-centered treatment environment. The Clinical Support position plays a role in maintaining clinical operations, supporting patient engagement, and ensuring timely, compliant documentation while collaborating closely with the multidisciplinary treatment team. Position Details Reporting To: Clinical Leadership Schedule: Part-time |Two 8-hour shifts per week Location: Langhorne, PA (On-site) Key Responsibilities Clinical Care & Treatment Support Participate effectively in multidisciplinary treatment plan reviews, demonstrating preparation and understanding of patient needs, progress, barriers, and treatment strategies. Complete baseline clinical assessments, including biopsychosocial evaluations, in accordance with program standards and supervision requirements. Conduct therapeutic and psychoeducational groups as assigned. Assist therapists and case managers with patient care coordination, clinical tasks, and daily treatment support. Provide coverage for assigned patient caseloads in the absence of primary therapists, as directed and within scope of practice. Patient Engagement & Support Assist patients in identifying and managing external stressors that may impact treatment engagement and progress. Support therapists in family communication, coordination, and documentation related to patient care. Promote patient engagement, accountability, and continuity throughout the treatment process. Documentation, Compliance & Accreditation Complete clinical documentation accurately and within required timeframes in the electronic medical record. Maintain clinical records in accordance with organizational policies, licensure requirements, and accrediting body standards. Demonstrate adherence to confidentiality regulations, ethical standards, and patient privacy requirements. Support discharge planning activities in collaboration with therapists and case managers to ensure continuity of care. Qualifications Bachelor's degree or higher in Social Work, Psychology, or another related Human Services field that qualifies the individual for clinical licensure eligibility. Licensure-eligible or actively pursuing licensure in a behavioral health discipline, where applicable is strongly preferred. Experience in behavioral health, mental health, and/or substance use disorder treatment settings, preferred. Adherence to the Healthcare Code of Ethics and professional standards of conduct. Knowledge of state and federal confidentiality regulations. Familiarity with Joint Commission standards and documentation expectations. Strong organizational, communication, and clinical support skills. Ability to work effectively as part of a multidisciplinary treatment team. Why Join Banyan Treatment Centers? Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, accredited by The Joint Commission. As a Clinical Support team member, you will: Join a mission-driven organization committed to ethical, compliant, and compassionate care. Play an integral role in supporting clinical services, patient engagement, and treatment continuity. Collaborate with experienced clinicians, case managers, and interdisciplinary treatment teams. Gain valuable experience supporting behavioral health treatment in a structured clinical environment. Enjoy comprehensive benefits for eligible full-time team members, including medical, dental, and vision insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; and employee assistance and wellness programs. Apply Now! If you are passionate about supporting clinical care and helping patients progress through treatment and recovery, we encourage you to apply and join the Banyan Treatment Centers team. EOE
    $26k-31k yearly est. 40d ago
  • Peer Support Specialist

    Pinnacle Treatment Centers 4.3company rating

    Support associate job in Trenton, NJ

    We offer a competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation, touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Peer Support Specialist, you are responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services in a positive and professional manner. You will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. In this role you must understand and have respect for everyone's unique path to recovery. Pay Range: $18-20/hr depending on experience Benefits: 18 days PTO (Paid Time Off) 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University. Requirements: High school diploma or equivalent. Peer Support Certification as may be required by the state in which the facility operates; OR certification eligible within the period designated by the facility's individual guidance. CPR/MANDT certification - updated as required. Personal Attestation of one year in recovery from substance use disorder. Must possess a current valid driver's license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes. Localized travel up to 75% may be required NJ Requirements: 500 hours of peer recovery or volunteer work in a pre-approved facility within the past 2 years 46 hours of pre-approved recovery focused training in the core areas of advocacy, mentoring and education, ethical responsibility, and recovery/wellness support. Completion of pre-approved 25 hours supervised practicum Has NPI and Medicaid # Completed and submitted the Independent Clinic Peer Recovery Support Specialist Addendum and received confirmation of enrollment. Proof of Peer Support Certification through NADACC Preferred education and experience: Associate or bachelor's degree in one of the behavioral science disciplines from an accredited college or university. One (1) year of experience working in a behavioral health setting. Responsibilities: Safely transport patients to and from designated locations in a company vehicle, providing support as needed while ensuring professional and compassionate experience. Assist patients in overcoming barriers to treatment and meeting basic needs to promote self-sufficiency. Peer Supporters support recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Document in EMR, as necessary. Provide education to patients around wellness management and recovery skills. Educate patients around community and natural support, life skills, recovery related activities and how to utilize these in the recovery process. Arrange referrals to other agencies and resources in the community when appropriate. Provide goal-planning sessions, access to resources, care navigation, and one-to-one support to patients and their families where appropriate. Provides coaching and support to clients as challenges arise from everyday activities. Assist clients with orientation to program and update appropriately into EMR as needed. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Join our team. Join our mission.
    $18-20 hourly 7d ago
  • Direct Support

    Equal Partners Inc.

    Support associate job in Browns Mills, NJ

    Job DescriptionBenefits: 401(k) matching Health insurance Paid time off Title: Direct Support Professionals Supervisor: Direct Support Supervisor Purpose: Under the supervision of the Direct Support Supervisor the Direct SupportProfessional is responsible for the shift coverage and clinical intervention to clients. Requirements: Acquire High School Diploma or GED, and /or one years experience working in a related field, valid drivers license, and minimum age of 18 years old. Responsibilities: The Direct Support Professional t is responsible for the following but not limited to the specific responsibilities: Requirement to pass criminal background, central registry, CARI check, and a drug test pre- employment and randomly, Physical and PPD at time of hire. Complete basic staff training required by the Division within 90 days of employment. Assist in the formulation of ISPs; Establish and maintain working relationships with families, guardians, case managers, and other interested persons; Assist Individuals in the overall operation of the home to ensure the house is clean and in good order; Shop for food as designated by the Direct Support Supervisor; Assist Individuals with self help and grooming skills, laundry, and domestic chores; Respond to emergency situations as directed by the Direct Support Supervisor; Participate in ongoing training to learn various behavior management methods and techniques; Assist with medical care of Individuals including transportation, pick up of prescription, communication of medical information, etc; Assist with meal planning / preparation; Be available to Individuals and staff on a 24 hour basis during emergencies; Ensure that the house is properly secured for the night; Provide training in the area of bedtime readiness; Ensure that the Individuals in the bed at a reasonable hour, properly bathed, and readied; Complete household cleaning as designated by the Direct Support Supervisor; Record significant shift happenings and observations in the daily log; Be responsible for group home laundry, and for Individuals laundry as assigned; Monitor each Individual and attend to Individuals needs throughout the night; Complete a daily medication count; Waken the Individuals at an appropriate morning hour; Train and supervise Individuals around morning outlines; Review the implantation of the IHP and monitor continuing IHP development; Administer medication, record the administration of medication in accordance with DDD guidelines. Assists the Direct Support Supervisor with continuous monitoring of medication administration procedures; Requirement to cooperate with the Department of Human Services, Division of Developmental Disabilities licensee and staff in any inspection or inquiry, investigation; Assure that each Individual is free from physical or mental abuse;
    $19k-37k yearly est. 13d ago
  • Service Support Specialist

    Evolution Americas

    Support associate job in Atlantic City, NJ

    Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description The Service Support Specialist is responsible for managing table uptime and minimizing table downtime as much as possible by proactively dealing with different type of technical issues, following proper escalation path, notifying Licensees in a timely manner about issues occurred and tracking incidents in JIRA / TTS / SST systems, and testing the studio during critical situations. Responsibilities: Ensuring that all tables are operational without interruptions; Ensuring games results are completed and processed according to the correct procedures to guarantee integrity of games; Ensure appropriate number of staff are present for each shift; Identifying and resolving all game irregularities due to dealer mistake, software issues or any other reason; Identifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including but not limited to hardware, software, and network connectivity; Resolving players' disputes related to the actions of the dealer or any other event that could have affected the integrity of the game. Escalating all incidents that cannot be resolved at 1st line to the appropriate 2nd line, or 3rd line support function via Jira or SST as required. Identifying problems/repeat Incidents and escalating them to appropriate 2nd line, 3rd Line support function via Jira /SST where appropriate. Monitoring critical application functions and Infrastructure components via the provided monitoring tools; identifying, analysing, logging and escalating all alerts as necessary. Handling major incident management for all events that affect the availability of the Live Casino Service including but not limited to: 1st line diagnosis of all Major Incidents Escalation of Major Incidents to the appropriate 2nd line support group Coordination of all support activity throughout the duration of Major Incidents Providing update to all concerned parties throughout the duration of Major Incidents in line with timeframes defined by our Service Level Agreements. Recording all events related to Major Incidents in SST Responding to and where possible, resolving any issues raised by licensees either via email or SST. Improving and developing subordinates work levels through re-training and development workshops Other duties as assigned. Qualifications Execution of job duties requires secondary (higher, special etc.) education; Strong written and oral knowledge of English; Good level of computer literacy; Strong problem-solving skills; Ability to follow procedures and fulfil tasks given by direct manager; Strong attention to details; Service oriented personality traits; Ability to work in a team; Ability to make decisions; Analytical skills; Managerial skills; Excellent Communication skills; Strong people management skills Additional Information Benefits Competitive Salary: $20.19 per hour Paid Time Off Paid Holidays Medical, Dental & Vision Insurance Plans Company Paid Life and AD&D Insurance Nationwide Employee Discount Program Full Training & Growth Opportunities Professional and personal development - for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit ***************** #EVONJL All your information will be kept confidential according to EEO guidelines.
    $20.2 hourly 7d ago
  • Service Support Specialist

    Evolution Gaming

    Support associate job in Atlantic City, NJ

    Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description The Service Support Specialist is responsible for managing table uptime and minimizing table downtime as much as possible by proactively dealing with different type of technical issues, following proper escalation path, notifying Licensees in a timely manner about issues occurred and tracking incidents in JIRA / TTS / SST systems, and testing the studio during critical situations. Responsibilities: * Ensuring that all tables are operational without interruptions; * Ensuring games results are completed and processed according to the correct procedures to guarantee integrity of games; * Ensure appropriate number of staff are present for each shift; * Identifying and resolving all game irregularities due to dealer mistake, software issues or any other reason; * Identifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including but not limited to hardware, software, and network connectivity; * Resolving players' disputes related to the actions of the dealer or any other event that could have affected the integrity of the game. * Escalating all incidents that cannot be resolved at 1st line to the appropriate 2nd line, or 3rd line support function via Jira or SST as required. * Identifying problems/repeat Incidents and escalating them to appropriate 2nd line, 3rd Line support function via Jira /SST where appropriate. * Monitoring critical application functions and Infrastructure components via the provided monitoring tools; identifying, analysing, logging and escalating all alerts as necessary. * Handling major incident management for all events that affect the availability of the Live Casino Service including but not limited to: * 1st line diagnosis of all Major Incidents * Escalation of Major Incidents to the appropriate 2nd line support group * Coordination of all support activity throughout the duration of Major Incidents * Providing update to all concerned parties throughout the duration of Major Incidents in line with timeframes defined by our Service Level Agreements. * Recording all events related to Major Incidents in SST * Responding to and where possible, resolving any issues raised by licensees either via email or SST. * Improving and developing subordinates work levels through re-training and development workshops * Other duties as assigned. Qualifications * Execution of job duties requires secondary (higher, special etc.) education; * Strong written and oral knowledge of English; * Good level of computer literacy; * Strong problem-solving skills; * Ability to follow procedures and fulfil tasks given by direct manager; * Strong attention to details; * Service oriented personality traits; * Ability to work in a team; * Ability to make decisions; * Analytical skills; * Managerial skills; * Excellent Communication skills; * Strong people management skills Additional Information Benefits * Competitive Salary: $20.19 per hour * Paid Time Off * Paid Holidays * Medical, Dental & Vision Insurance Plans * Company Paid Life and AD&D Insurance * Nationwide Employee Discount Program * Full Training & Growth Opportunities * Professional and personal development - for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit ***************** #EVONJL All your information will be kept confidential according to EEO guidelines.
    $20.2 hourly 12d ago
  • Respite Direct Support ( Neptune)

    Neuropath Behavioral Healthcare

    Support associate job in Tinton Falls, NJ

    The Respite Technician will assist the clients with daily living activities in the client's home. Our Respite Technicians are dedicated and compassionate. This opportunity is a Part Time position . Who we are: Neuropath Behavioral Healthcare provides Comprehensive Youth and Family Support Services to primary caregivers of children and teens with Developmental and Intellectual Disabilities, an opportunity for rest and relief, while engaging youth in therapeutic age -appropriate activities. Duties/Responsibilities: • Provides one -on -one care to youth and young adults when primary care giver is not available. • Ensure the safety and well -being of the client. • Gives simple emotional and psychological support to the client and other members of the household and establishes a relationship with client and family • Aids with daily living, including personal care such as ambulation and personal hygiene assistance. Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor. • Actively promotes client's mental alertness through involvement in activities of interest • Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands. Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles. • Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care. • Attends in -service training as required by regulation • Adheres to all Agency administrative and clinical policies and procedure • Participates in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services. Requirements Skills/Abilities: • Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients. • Minimum of three references required • Must have an automobile and a valid driver's license • Must have proof of car insurance • Pass a criminal background check including fingerprinting Education and Experience: • High school diploma or equivalent required. • More than two years or experience preferred. Physical: • Prolonged periods of standing, bending and lifting. • Must be able to lift up to 50 pounds at times.
    $19k-37k yearly est. 60d+ ago
  • Temporary - Educational Technology and Platform Specialist

    IEEE 4.9company rating

    Support associate job in Piscataway, NJ

    The Educational Technology and Platform Specialist is a temporary role for 12-18 months that requires a blend of software technical expertise, troubleshooting skills, learning management system and administrative responsibilities. The overall purpose of this position is to provide technical support and perform administrative responsibilities on the IEEE Learning Network (ILN) platform (IEEEs learning management system) and provide technical support for IEEE Educational Activities customers and partners. Note: This role does not involve instructional design, curriculum development, or content creation. This position functions as an individual contributor. Key Responsibilities Specific duties include but are not limited to: * Provides technical support as the IEEE Learning Network (ILN) Administrator (IEEEs learning management system) including researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues * Assists and/or collaborates with internal and external platform teams to implement ILN technical fixes and enhancements * Keeps abreast of technology and provides recommendations to improve end user support and operations * Writes/updates user guides and documentation regarding the ILN * Uploads courses to ILN as needed * Produces ILN standard and custom reports * Assists with IEEE Learning Network implementations of new ILN Partners * Participates in reviewing requirements for ILN enhancements and tests enhancements * Writes ILN testing scripts for UAT (User Acceptance Testing) * Participates in UAT including resolving technical issues, reporting, etc. * Delivers SCORM sales orders, as needed * Prepares product data to be uploaded to internal IEEE systems * Processes internal reimbursements to ILN Partners for ILN licenses * Supports the creation of analytics and usage reports for IEEE eLearning products, identifying actionable insights, key trends and metrics, user behavior, data/marketing/website optimization opportunities, as well as to respond to institutional customer requests * Gathers, generates, and reviews catalog records of eLearning courses as per machine readable cataloging (MARC) standards and (Knowledge Bases and Related Tools) KBART title lists * Updates, edits, and/or enhances existing catalog records for greater discoverability * Submits and monitors project management tickets (JIRA) * Coordinates virtual events/webinars, including setting up registration pages, providing production support, collaborating with marketing efforts, and producing events * Assists with website that supports the IEEE Learning Network, including conducting keyword research to improve SEO, auditing LMS content and URLs to ensure data integrity, and creating/updating customer support documentation * Conducts industry research and landscape assessments within the adult learning space * Works on other Educational Activities projects as needed and assigned Education and Experience: * Bachelor's degree preferred or equivalent experience * Preferred knowledge in learning management administration, educational technology, and/or technical support Skills & Other Requirements: * Strong analytical and problem solving skills including being a creative problem solver * Strong comfort with software * Strong customer service, administrative, and software skills * Strict attention to detail * Ability to work well under pressure with deadlines, with the ability to handle multiple projects simultaneously * Knowledge of educational technology platforms including learning management systems * Highly competent in working with Microsoft Office and Google Docs * Excellent oral and written communication skills * Excellent interpersonal skills; ability to work successfully with both internal and external stakeholders * Knowledge of HTML, CSS a plus * Knowledge of JIRA a plus * Exposure working with system requirements a plus Salary Range: * $37-$41/Hr *
    $37-41 hourly 42d ago
  • Client Support Associate

    AGD

    Support associate job in Atlantic City, NJ

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $14.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $14-16 hourly Auto-Apply 60d+ ago
  • Service Support Specialist

    Evolution Americas

    Support associate job in Atlantic City, NJ

    Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description The Service Support Specialist is responsible for managing table uptime and minimizing table downtime as much as possible by proactively dealing with different type of technical issues, following proper escalation path, notifying Licensees in a timely manner about issues occurred and tracking incidents in JIRA / TTS / SST systems, and testing the studio during critical situations. Responsibilities: Ensuring that all tables are operational without interruptions; Ensuring games results are completed and processed according to the correct procedures to guarantee integrity of games; Ensure appropriate number of staff are present for each shift; Identifying and resolving all game irregularities due to dealer mistake, software issues or any other reason; Identifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including but not limited to hardware, software, and network connectivity; Resolving players' disputes related to the actions of the dealer or any other event that could have affected the integrity of the game. Escalating all incidents that cannot be resolved at 1st line to the appropriate 2nd line, or 3rd line support function via Jira or SST as required. Identifying problems/repeat Incidents and escalating them to appropriate 2nd line, 3rd Line support function via Jira /SST where appropriate. Monitoring critical application functions and Infrastructure components via the provided monitoring tools; identifying, analysing, logging and escalating all alerts as necessary. Handling major incident management for all events that affect the availability of the Live Casino Service including but not limited to: 1st line diagnosis of all Major Incidents Escalation of Major Incidents to the appropriate 2nd line support group Coordination of all support activity throughout the duration of Major Incidents Providing update to all concerned parties throughout the duration of Major Incidents in line with timeframes defined by our Service Level Agreements. Recording all events related to Major Incidents in SST Responding to and where possible, resolving any issues raised by licensees either via email or SST. Improving and developing subordinates work levels through re-training and development workshops Other duties as assigned. Qualifications Execution of job duties requires secondary (higher, special etc.) education; Strong written and oral knowledge of English; Good level of computer literacy; Strong problem-solving skills; Ability to follow procedures and fulfil tasks given by direct manager; Strong attention to details; Service oriented personality traits; Ability to work in a team; Ability to make decisions; Analytical skills; Managerial skills; Excellent Communication skills; Strong people management skills Additional Information Benefits Competitive Salary: $20.19 per hour Paid Time Off Paid Holidays Medical, Dental & Vision Insurance Plans Company Paid Life and AD&D Insurance Nationwide Employee Discount Program Full Training & Growth Opportunities Professional and personal development - for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit ***************** #EVONJL All your information will be kept confidential according to EEO guidelines.
    $20.2 hourly 10d ago

Learn more about support associate jobs

How much does a support associate earn in Toms River, NJ?

The average support associate in Toms River, NJ earns between $33,000 and $116,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Toms River, NJ

$62,000

What are the biggest employers of Support Associates in Toms River, NJ?

The biggest employers of Support Associates in Toms River, NJ are:
  1. Bancroft
  2. RWJBarnabas Health
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