For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future - we look forward to hearing them!
The Information Systems department provides the tools and automation to store, organize and manipulate data while making that data easily retrievable.
Various hardware and software tools, along with support, combine to enable these functions in a cost effective method that helps to increase efficiency and accuracy.
The primary function of this role is to provide installation, maintenance and support for all IS related hardware and software. This function may also be required to recommend solutions that span their specific locations.
Someone in this role needs to be customer service driven, be able to communicate well, have good troubleshooting skills, have the ability to prioritize, and follow standard procedures.
Salary Range 62,160.00 - 77,700.00
Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.
The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.
EEO: Employer/M/F/Disabled/Protected Veteran
BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.
$40k-51k yearly est. Auto-Apply 60d+ ago
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Technical Specialist Hygiene & Supplies
Gea 3.5
Support associate job in Fresno, CA
Responsibilities / Tasks
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.
Working at GEA Group has significant benefits:
Start strong - Medical, dental, and vision coverage begins on your first day
Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning - Take advantage of tuition reimbursement to further your education or skillset
Live well - Our wellness incentive program rewards healthy habits
Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
Role And Responsibilities:
Support Dairy Direct Sales Specialist and provide technical hygiene and sanitation assistance to customers for achieving high-quality milk.
Identify and address sanitation issues promptly, communicating effectively with sales specialists and customers.
Maintain accurate records in CRM, including Wash Reports and Weekly call reports.
Develop expertise in problem-solving, milk quality, consultancy, and hygiene.
Ensure timely communication by returning calls, texts, and emails within specified timeframes.
Collaborate with customers to understand milk quality goals and offer effective solutions.
Manage inventory and assist with audits as needed.
Complete required forms and reports under supervisor direction.
Flexibly assist with additional duties as requested.
Relay customer service needs related to milk quality to supervisor and colleagues.
Your Profile / Qualifications
Education and Experience:
High school diploma or GED required; bachelor's degree in Agriculture preferred.
Minimum two years of experience with dairy equipment, including vacuum and pulsation equipment.
Skills and Knowledge:
Strong communication, record-keeping, and organizational skills.
Complete understanding of GEA product offerings and proper usage.
Basic understanding of pulsation, milking systems, and their relation to milk harvest.
Advanced understanding of CIP wash systems and on-farm milk quality troubleshooting.
Proficient in maintaining company-issued equipment, including Pick-up, Computer, Tablets, Phone, Tri-scan, etc.
Work Environment:
Primarily on-farm field position (95%), subject to necessary adjustments.
Moderate noise level.
Physical Demands:
Requires ambulatory ability, a valid driver's license, and occasional lifting.
May work in wet environments; slip-proof footwear provided.
Personal Protective Equipment required; training provided.
Professional clothing, including company logo shirts, required in front of customers.
The typical base pay range for this position at the start of employment is expected to be between $32-$35 per hour. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.
Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
#engineeringforthebetter
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$32-35 hourly Auto-Apply 60d+ ago
Retail Support Specialist
DSI Systems 4.0
Support associate job in Visalia, CA
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly Auto-Apply 12d ago
Peer Support Specialist - The Lodge
RH Community Builders 3.3
Support associate job in Fresno, CA
Job Description
Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community.
Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services.
Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development.
Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups.
Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery
Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate.
Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities.
Documents activities in accordance with Department and program requirements.
Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment.
Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers.
Greets and welcomes clients and family members/caregivers upon arrival to programs/offices.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer
High School Diploma or GED
Knowledge of Basic Recovery and wellness concepts and behavioral health services;
public and private agency services and resources available for clients and family members/caregivers, such as schools, social services, and community resources;
Knowledge of Office procedures and practices to include computer usage;
Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds;
Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team;
Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public;
Ability to Maintain confidentiality of all information;
$38k-54k yearly est. 2d ago
Supportive Measures Coordinator
California State University 4.2
Support associate job in Fresno, CA
Supportive Measures Coordinator (Confidential Administrative Support I)
Compensation and Benefits
Anticipated Hiring Salary Range: $4,261 -$4,583 per month
Full CSU Classification Salary Range: $4,261 - $8,166 per month
This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
The Supportive Measures Coordinator provides confidential administrative, case management, and coordination support to the Office of Compliance and Civil Rights (OCCR) in implementing supportive measures under Title IX, Title VI, Title VII, and related CSU policies. This position plays a key role in ensuring a timely, equitable, and consistent institutional response to reports of discrimination, harassment, retaliation, sexual misconduct, and other protected-class concerns.
Under the general direction of the Assistant Vice President for Compliance and Civil Rights (AVP-OCCR), the Supportive Measures Coordinator manages the coordination, documentation, and tracking of supportive measures, including academic, workplace, housing, and safety accommodations. The incumbent serves as a confidential point of contact for faculty, staff, and students, ensuring compliance with federal and state mandates, while maintaining compassion, neutrality, and discretion in all communications.
This position requires exceptional organizational and communication skills, an ability to handle sensitive information responsibly, and proficiency with confidential databases and systems.
Key Qualifications
Knowledge of:
Procedures for coordinating academic, workplace, and safety accommodations.
Confidential case management practices and records retention protocols.
Principles and practices of office administration, organization, and workflow management.
Computer systems and software, including Microsoft Office, Google Workspace, and case management tools (e.g., Maxient).
Skills and Abilities:
Maintain strict confidentiality and neutrality in handling sensitive and protected information.
Communicate effectively, empathetically, and professionally with individuals from diverse backgrounds.
Prioritize and manage multiple, time-sensitive tasks in a fast-paced environment.
Demonstrate sound judgment, discretion, and cultural sensitivity in decision-making.
Prepare, maintain, and analyze reports and correspondence with accuracy and attention to detail.
Apply policies and procedures with consistency and fairness.
Work collaboratively with campus partners while maintaining professional boundaries.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
Educational Requirements:
A Bachelor's degree from an accredited four-year college or university in a relevant discipline, or
Completion of a professional training program specific to the position, or
A combination of education and experience that demonstrates the ability to perform the essential functions of the position.
Experience Requirements:
At least two years of experience providing administrative or case coordination support in a confidential environment.
Experience in compliance, student services, human resources, or legal support preferred.
Experience handling sensitive communications and maintaining accurate documentation in confidential systems.
Preferred Knowledge, Skills, or Abilities:
Self-starter with strong organizational abilities, interpersonal skills, and superior written communication.
Experience working with supportive measures, accommodations, or case management in higher education.
Familiarity with CSU Title IX and DHR processes.
Proficiency with Maxient or similar case management systems.
Knowledge of FERPA, HIPAA, and related privacy laws.
Training or certification in trauma-informed response or Title IX coordination.
Department Summary
The Office of Compliance and Civil Rights is committed to supporting a safe, welcoming environment for our Bulldog community. This office addresses all issues of discrimination, harassment or retaliation, and enforces University policies including prohibitions against sexual misconduct, sexual exploitation, dating or domestic violence, and stalking. We are committed to providing supportive resources with compassion and in care.
Deadline & Application Instructions
Applications received by November 16, 2025 will be given full consideration by the search committee.
Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to ****************.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
$4.3k-4.6k monthly Easy Apply 60d+ ago
Associate Product Support Specialist
Westamerica Bancorporation 3.6
Support associate job in Fresno, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
As an Associate Product Support Specialist, provide technical product knowledge and available services to support the Bank Division's sales efforts in assigned territories.
Responsibilities:
* Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings.
* Handle implementation, installation and training of equipment and services on customer's premises.
* Respond to all questions from customers and Branch personnel.
* Conduct product and service training sessions for branch staff and customers.
* Identify potential sales opportunities and pass said information to appropriate branch sales staff.
* Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation.
Previous direct customer support or sales experience a plus. PC literate and have a working knowledge of the banking fundamental functions. Excellent customer service, presentation, organizational, communication and interpersonal skills are required.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description
$70,304.00 - $71,872.98
$70.3k-71.9k yearly 17d ago
Fleet Support Rep-Ship Rider III
V2X
Support associate job in Lemoore, CA
We have multiple opportunities for NavMPS CSR -Shiprider positions: The NavMPS CSR -Shiprider will deploy on board us Naval vessels for extended periods of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS and OCONUS is also required for these positions. Preferred work locations when not deployed are NAS Fallon, NAS Lemoore, NAS Patuxent River, NAS North Island, NAS Whidbey Island, MCAS Beaufort, MCAS Miramar, Marlton NJ, Oceana,Va. and Norfolk, Va.
Responsibilities
+ Act as primary liaison between PMA-281 and the Fleet NavMPS user as an embedded member of the Carrier Airwing Staff
+ Provide NavMPS-specific Administration/Data Base Administration advanced training for all NavMPS users Assist aircrew with mission planning when using NavMPS programs
+ Maintain constant visibility with all NavMPS users in order to facilitate a rapid response to problem resolution, training issues, and general day-to-day operations
+ Provide cross-platform training and guidance to less experienced team members and team members from co-located programs outside of the mission planning environment
+ Install and configure NavMPS software on all applicable NavMPS assets
+ Install, integrate, test and secure site unique software applications as approved by PMA-281Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets
+ Provide technical advice, subject matter expertise, recommendations and advice to the government customer in support of defining and prioritizing requirements; designing and engineering system upgrades, replacements, and new solutions; and purchasing hardware and software solutions
+ Provide technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures
+ Coordinate with enterprise network, web, database, and information assurance engineers and administrators for all installation, testing, integration, operation, maintenance and troubleshooting activities
+ Monitor, administer, document and report on system security posture in accordance with DoD and local information assurance guidance and policy
+ Prepare, pre-configure and test deployable equipment packages for remote connection and operation, train users and support personnel on system set-up and operation, and provide remote support to deployed personnel
+ Support CM and QA practices by adhering to configuration management and change control policies and procedures
+ Maintains current knowledge of relevant and emerging technologies as assigned
Qualifications
+ Education / Certifications:
+ AS or AA in Computer Science, Information Systems or a "Relevant Technical Discipline"
+ ALLOWABLE SUBSTITUTION:
+ Military service in an IT-related rating/MOS, may be substituted for an AS or AA degree.
+ Four (4) years of experience in support of Defense IT systems may be substituted for a AA/AS or Military service in an IT-related rating/MOS.
+ Experience:
+ At least three (3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support, conducting training, on-site technical support, and underway/deployed CVN's, LSD's, LHA's, DDG's, CVW's, MAG's, MEF's, or USN/USMC Squadrons.
+ Microsoft Office 365
+ Other Qualifications
+ Must be physically able to lift/maneuver 100 lbs
+ Top Secret SCI (SSBI) (Tier 5)
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
#LI-DH1
#clearance
$33k-43k yearly est. 60d+ ago
Accounting Support
Pro Document Solutions Inc.
Support associate job in Porterville, CA
Description:
Accounting Support - Part Time
Purpose
Provide support to the accounting department.
Coordinate all documentation necessary to prepare customer invoices (i.e., Bills of Lading, packing lists, freight charges, job envelopes).
Generate invoices and statements using Sage 50 accounting software.
Mail or email customer invoices and statements.
Work with customer service team and shipping department regarding credit checks.
Data entry.
Liaison to customer service department during busier times.
All other duties as assigned.
Reporting Relationships
Reports to: Chief Financial Officer and Election Coordinator Manager.
Physical Environment
Office environment.
Moderate lifting up to 10 pounds.
Sitting for long periods of time.
Regular use of hands and fingers to keyboard and operate office equipment and telephones.
Qualifications
High attention to detail.
Prior accounting experience in a print environment is a plus, but not necessary.
Prior experience using Sage 50 or other accounting software is a plus, but not necessary.
Working knowledge of Outlook email and Microsoft Office.
Must be organized.
Excellent math and English aptitude.
Team player with a positive attitude.
I have read this and fully understand the requirements set forth therein. I understand that this is to be used as a guide and that I will be responsible for performing other duties as assigned. I further understand that this job description does not constitute an employment contract with Pro Document Solutions.
____________________________________________ __________________
Employee Signature Date
____________________________________________
Printed Name
Requirements:
$36k-55k yearly est. 14d ago
Supportive Measures Coordinator
CSU Careers 3.8
Support associate job in Fresno, CA
Supportive Measures Coordinator (Confidential Administrative Support I)
Compensation and Benefits
Anticipated Hiring Salary Range: $4,261 -$4,583 per month
Full CSU Classification Salary Range: $4,261 - $8,166 per month
This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
The Supportive Measures Coordinator provides confidential administrative, case management, and coordination support to the Office of Compliance and Civil Rights (OCCR) in implementing supportive measures under Title IX, Title VI, Title VII, and related CSU policies. This position plays a key role in ensuring a timely, equitable, and consistent institutional response to reports of discrimination, harassment, retaliation, sexual misconduct, and other protected-class concerns.
Under the general direction of the Assistant Vice President for Compliance and Civil Rights (AVP-OCCR), the Supportive Measures Coordinator manages the coordination, documentation, and tracking of supportive measures, including academic, workplace, housing, and safety accommodations. The incumbent serves as a confidential point of contact for faculty, staff, and students, ensuring compliance with federal and state mandates, while maintaining compassion, neutrality, and discretion in all communications.
This position requires exceptional organizational and communication skills, an ability to handle sensitive information responsibly, and proficiency with confidential databases and systems.
Key Qualifications
Knowledge of:
Procedures for coordinating academic, workplace, and safety accommodations.
Confidential case management practices and records retention protocols.
Principles and practices of office administration, organization, and workflow management.
Computer systems and software, including Microsoft Office, Google Workspace, and case management tools (e.g., Maxient).
Skills and Abilities:
Maintain strict confidentiality and neutrality in handling sensitive and protected information.
Communicate effectively, empathetically, and professionally with individuals from diverse backgrounds.
Prioritize and manage multiple, time-sensitive tasks in a fast-paced environment.
Demonstrate sound judgment, discretion, and cultural sensitivity in decision-making.
Prepare, maintain, and analyze reports and correspondence with accuracy and attention to detail.
Apply policies and procedures with consistency and fairness.
Work collaboratively with campus partners while maintaining professional boundaries.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
Educational Requirements:
A Bachelor's degree from an accredited four-year college or university in a relevant discipline, or
Completion of a professional training program specific to the position, or
A combination of education and experience that demonstrates the ability to perform the essential functions of the position.
Experience Requirements:
At least two years of experience providing administrative or case coordination support in a confidential environment.
Experience in compliance, student services, human resources, or legal support preferred.
Experience handling sensitive communications and maintaining accurate documentation in confidential systems.
Preferred Knowledge, Skills, or Abilities:
Self-starter with strong organizational abilities, interpersonal skills, and superior written communication.
Experience working with supportive measures, accommodations, or case management in higher education.
Familiarity with CSU Title IX and DHR processes.
Proficiency with Maxient or similar case management systems.
Knowledge of FERPA, HIPAA, and related privacy laws.
Training or certification in trauma-informed response or Title IX coordination.
Department Summary
The Office of Compliance and Civil Rights is committed to supporting a safe, welcoming environment for our Bulldog community. This office addresses all issues of discrimination, harassment or retaliation, and enforces University policies including prohibitions against sexual misconduct, sexual exploitation, dating or domestic violence, and stalking. We are committed to providing supportive resources with compassion and in care.
Deadline & Application Instructions
Applications received by November 16, 2025 will be given full consideration by the search committee.
Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
$4.3k-4.6k monthly 60d+ ago
Supportive Measures Coordinator
Fresno State
Support associate job in Fresno, CA
Supportive Measures Coordinator (Confidential Administrative Support I)
Compensation and Benefits
Anticipated Hiring Salary Range: $4,261 -$4,583 per month
Full CSU Classification Salary Range: $4,261 - $8,166 per month
This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
The Supportive Measures Coordinator provides confidential administrative, case management, and coordination support to the Office of Compliance and Civil Rights (OCCR) in implementing supportive measures under Title IX, Title VI, Title VII, and related CSU policies. This position plays a key role in ensuring a timely, equitable, and consistent institutional response to reports of discrimination, harassment, retaliation, sexual misconduct, and other protected-class concerns.
Under the general direction of the Assistant Vice President for Compliance and Civil Rights (AVP-OCCR), the Supportive Measures Coordinator manages the coordination, documentation, and tracking of supportive measures, including academic, workplace, housing, and safety accommodations. The incumbent serves as a confidential point of contact for faculty, staff, and students, ensuring compliance with federal and state mandates, while maintaining compassion, neutrality, and discretion in all communications.
This position requires exceptional organizational and communication skills, an ability to handle sensitive information responsibly, and proficiency with confidential databases and systems.
Key Qualifications
Knowledge of:
Procedures for coordinating academic, workplace, and safety accommodations.
Confidential case management practices and records retention protocols.
Principles and practices of office administration, organization, and workflow management.
Computer systems and software, including Microsoft Office, Google Workspace, and case management tools (e.g., Maxient).
Skills and Abilities:
Maintain strict confidentiality and neutrality in handling sensitive and protected information.
Communicate effectively, empathetically, and professionally with individuals from diverse backgrounds.
Prioritize and manage multiple, time-sensitive tasks in a fast-paced environment.
Demonstrate sound judgment, discretion, and cultural sensitivity in decision-making.
Prepare, maintain, and analyze reports and correspondence with accuracy and attention to detail.
Apply policies and procedures with consistency and fairness.
Work collaboratively with campus partners while maintaining professional boundaries.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
Educational Requirements:
A Bachelor's degree from an accredited four-year college or university in a relevant discipline, or
Completion of a professional training program specific to the position, or
A combination of education and experience that demonstrates the ability to perform the essential functions of the position.
Experience Requirements:
At least two years of experience providing administrative or case coordination support in a confidential environment.
Experience in compliance, student services, human resources, or legal support preferred.
Experience handling sensitive communications and maintaining accurate documentation in confidential systems.
Preferred Knowledge, Skills, or Abilities:
Self-starter with strong organizational abilities, interpersonal skills, and superior written communication.
Experience working with supportive measures, accommodations, or case management in higher education.
Familiarity with CSU Title IX and DHR processes.
Proficiency with Maxient or similar case management systems.
Knowledge of FERPA, HIPAA, and related privacy laws.
Training or certification in trauma-informed response or Title IX coordination.
Department Summary
The Office of Compliance and Civil Rights is committed to supporting a safe, welcoming environment for our Bulldog community. This office addresses all issues of discrimination, harassment or retaliation, and enforces University policies including prohibitions against sexual misconduct, sexual exploitation, dating or domestic violence, and stalking. We are committed to providing supportive resources with compassion and in care.
Deadline & Application Instructions
Applications received by November 16, 2025 will be given full consideration by the search committee.
Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to ****************.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
$4.3k-4.6k monthly Easy Apply 60d+ ago
Store Support
Home Depot 4.6
Support associate job in Clovis, CA
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
$33k-39k yearly est. 60d+ ago
Sanitation Team Member (Restaurant, cook, dish washer experience beneficial)
Maxs Artisan Breads Inc.
Support associate job in Fresno, CA
WHY WORK AT Max's Artisan Breads Inc.
We are a growing organization with products that consumers love! Our business and reputation are rooted in quality and service, important values we'll maintain as we plan our exciting trajectory of continued growth.
We offer great company benefits that includes health, vision, dental insurance, vacation and a 401k program.
Essential Duties and Responsibilities:
Maintain the work area and equipment in a clean and orderly condition; stock and maintain supply rooms.
Clean and sanitize all bakery equipment, including ovens.
Clean, sanitize, dust, sweep, vacuum, mop designated areas.
Carry out heavy cleaning tasks and special projects.
Perform and document routine inspections and maintenance activities.
Trash removal and transport to disposal area.
Maintain breakrooms and restrooms cleaned and stocked at all times.
Must be able to work with food grade chemicals.
Utilize tools and equipment as needed to perform duties.
Ensure compliance with OSHA and SDS Standards.
Other duties as assigned.
Communications:
Informs Supervisor of known or anticipated problems in a proper manner and timely basis.
Maintains good working relationships with company employees and coworkers.
Communicates with department staff in a clear and timely manner to maximize productivity.
Acts as a problem solver and a team player.
Demonstrates good written and verbal communication skills.
Personal Growth:
Exercises tact and discretion in interpersonal contacts.
Respects confidentiality of privileged information and supports Company values.
Demonstrates commitment to continued personal and professional growth and development.
Shows capability of working and learning about other areas within the organization.
Actively participates in safety meetings.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job (Occasionally 1-33%; Frequently 34-66%). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and arms and required to talk and hear, the employee is required to stand, walk, kneel, bend, stoop, twist, reach, lift, grasp, push and pull for up to 8 hours, the employee is required to frequently lift up to 50 pounds.
Must be able to withstand various weather and temperature conditions to include heat, humidity and cold.
Requisite Skills/Qualifications:
Education: High school diploma or equivalent
Previous Experience, Certificates, License and Skills: 1 year warehouse experience
Ability to read and write English; bilingual in English/Spanish is a plus.
Ability to work independently or in a team setting.
Ability to follow simple instructions and rules.
Self-starter, self-motivated and able to think on their feet.
Ability to work under a timeline and meet timeline deadlines.
Ability to multitask.
Ability to perform simple mathematical calculations.
Knowledge and understanding of all Good Manufacturing Practices (GMP).
Good hygiene and cleanliness.
Ability to work scheduled and unscheduled hours.
Ability to work weekends and holidays.
Regular and predictable attendance and punctuality.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities relate it may change at any time with or without notice.
Max's Artisan Breads Inc. is an Equal Opportunity Employer.
$27k-37k yearly est. 19d ago
Round Table Team Member
Perian Management Company
Support associate job in Fresno, CA
CREW MEMBER
A crew member is responsible for providing excellent guest services while performing assigned duties, including, but not limited to preparing and cooking pizza, taking customer orders, serving food, cashier, cleaning: tables, dining room, front and back restaurant areas and restrooms, and washing dishes. Crew members ensure company standards are maintained and consistently comply with all policies and procedures to ensure cleanliness, and health and safety standards.
$27k-37k yearly est. 60d+ ago
Peer Support Specialist - The Lodge
RH Community Builders 3.3
Support associate job in Fresno, CA
Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community.
Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services.
Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development.
Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups.
Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery
Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate.
Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities.
Documents activities in accordance with Department and program requirements.
Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment.
Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers.
Greets and welcomes clients and family members/caregivers upon arrival to programs/offices.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer
High School Diploma or GED
Knowledge of Basic Recovery and wellness concepts and behavioral health services;
public and private agency services and resources available for clients and family members/caregivers, such as schools, social services, and community resources;
Knowledge of Office procedures and practices to include computer usage;
Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds;
Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team;
Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public;
Ability to Maintain confidentiality of all information;
$38k-54k yearly est. 60d+ ago
Associate Product Support Specialist
Westamerica Bank 3.6
Support associate job in Fresno, CA
Full-time Description
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
As an Associate Product Support Specialist, provide technical product knowledge and available services to support the Bank Division's sales efforts in assigned territories.
Responsibilities:
Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings.
Handle implementation, installation and training of equipment and services on customer's premises.
Respond to all questions from customers and Branch personnel.
Conduct product and service training sessions for branch staff and customers.
Identify potential sales opportunities and pass said information to appropriate branch sales staff.
Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation.
Previous direct customer support or sales experience a plus. PC literate and have a working knowledge of the banking fundamental functions. Excellent customer service, presentation, organizational, communication and interpersonal skills are required.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $70,304.00 - $71,872.98
$70.3k-71.9k yearly 16d ago
Accounting Support
Pro Document Solutions
Support associate job in Porterville, CA
Part-time Description
Accounting Support - Part Time
Purpose
Provide support to the accounting department.
Coordinate all documentation necessary to prepare customer invoices (i.e., Bills of Lading, packing lists, freight charges, job envelopes).
Generate invoices and statements using Sage 50 accounting software.
Mail or email customer invoices and statements.
Work with customer service team and shipping department regarding credit checks.
Data entry.
Liaison to customer service department during busier times.
All other duties as assigned.
Reporting Relationships
Reports to: Chief Financial Officer and Election Coordinator Manager.
Physical Environment
Office environment.
Moderate lifting up to 10 pounds.
Sitting for long periods of time.
Regular use of hands and fingers to keyboard and operate office equipment and telephones.
Qualifications
High attention to detail.
Prior accounting experience in a print environment is a plus, but not necessary.
Prior experience using Sage 50 or other accounting software is a plus, but not necessary.
Working knowledge of Outlook email and Microsoft Office.
Must be organized.
Excellent math and English aptitude.
Team player with a positive attitude.
I have read this and fully understand the requirements set forth therein. I understand that this is to be used as a guide and that I will be responsible for performing other duties as assigned. I further understand that this job description does not constitute an employment contract with Pro Document Solutions.
____________________________________________ __________________
Employee Signature Date
____________________________________________
Printed Name
Salary Description $18.00 per Hour
$18 hourly 60d+ ago
Retail Support Specialist
DSI Systems 4.0
Support associate job in Fresno, CA
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly Auto-Apply 9d ago
Store Support
Home Depot 4.6
Support associate job in Porterville, CA
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
$33k-39k yearly est. 60d+ ago
Round Table Team Member
Perian Management Company
Support associate job in Lemoore, CA
CREW MEMBER
A crew member is responsible for providing excellent guest services while performing assigned duties, including, but not limited to preparing and cooking pizza, taking customer orders, serving food, cashier, cleaning: tables, dining room, front and back restaurant areas and restrooms, and washing dishes. Crew members ensure company standards are maintained and consistently comply with all policies and procedures to ensure cleanliness, and health and safety standards.
JOB REQUIREMENTS
Take customer orders and accurately input them into POS system
Perform cash register transactions including drawer balancing, safe deposits, etc.; is accountable for funds
Provide excellent customer service
Assist in training, coaching and development of newly hired crew members
Ensures cleanliness, health and safety standards are maintained at all times
Prepare customer food orders - including pizza, wings, sandwiches, bread twists for dine in, take-out and delivery.
Serve customers seated in the dining area
Monitor and replenish the salad bar; cut and prepare vegetables as needed
Must have flexible availability to accommodate a variable work schedule that can include evenings and weekends
Maintain cleanliness of dining area, rest rooms, and front and back restaurant areas
Wash dishes, glasses, pans, utensils, etc.
Prepare pizza boxes, fill napkin holders and condiments
Duties, Responsibilities, and/or Activities may change at any time, with or without notice.
CG Hospitality Group, Inc. will consider qualified applicants with criminal histories for employment pursuant to the California Fair Chance Act (AB 1008)
$27k-37k yearly est. 60d+ ago
Associate Product Support Specialist
Westamerica Bank 3.6
Support associate job in Fresno, CA
Job DescriptionDescription:
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
As an Associate Product Support Specialist, provide technical product knowledge and available services to support the Bank Division's sales efforts in assigned territories.
Responsibilities:
Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings.
Handle implementation, installation and training of equipment and services on customer's premises.
Respond to all questions from customers and Branch personnel.
Conduct product and service training sessions for branch staff and customers.
Identify potential sales opportunities and pass said information to appropriate branch sales staff.
Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation.
Previous direct customer support or sales experience a plus. PC literate and have a working knowledge of the banking fundamental functions. Excellent customer service, presentation, organizational, communication and interpersonal skills are required.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Requirements:
How much does a support associate earn in Visalia, CA?
The average support associate in Visalia, CA earns between $28,000 and $90,000 annually. This compares to the national average support associate range of $26,000 to $83,000.