Support associate jobs in Waco, TX - 78 jobs

Job Description - Software Support Specialist Reports To: Director of Customer Support Position Type: Full-Time We are seeking individuals that are a good fit for our company values. In addition, we are hiring candidates that are: Positive and encouraging - believing the best in themselves and others Desiring to learn and grow - curious and seeking to "get a little better every day" Responsible to show up to work consistently Persistent/steady in the way they approach their work Persistent in fulfilling company/manager expectations Able to work collaboratively and independently Possessing the intellectual ability and soft skills required to guide clients in the features of the AxisCare software. Position Summary The primary objective of the AxisCare Software Support Specialist is to guide and empower our clients to effectively utilize our robust home care software and its many integrations. Becoming a subject matter expert of the user interface side of the AxisCare software is paramount as this position requires prompt, professional, and accurate software support. This position is not a development position (writing code), traditional IT support (maintenance/repair), or a remote call center where agents have a very scripted troubleshooting process. This position requires our agents to have a high level of cognitive, learning, troubleshooting, and social skills. The Software Support Specialist is responsible for handling client inquiries via phone and occasional video calls, emails, and chats while striving to deepen their understanding of the issues at hand while helping our clients grow in their understanding of the software. Software Support Specialist Job Duties Answer the next call or email - Receive and analyze client requests and provide a thorough explanation and/or solution to the request via troubleshooting. Manage your work - Follow up with clients and keep notes through ZenDesk Report problems - Communicate user issues, program bugs and feature requests with appropriate managers Seek out opportunities to learn and grow - View and utilize the multiple internal learning resources Help others learn and grow - Create help articles and possibly training videos when assigned for new features and updates Do what you say you will do - Arrive to work early/on time to work, follow through on promised call-backs and client meetings. Minimum Qualifications (Knowledge, Skills and Abilities) Professional demeanor and excellent phone etiquette Strong problem identification and resolution skills Excellent listening skills Ability to work individually and as part of a team High level of integrity and work ethic Proficient navigating computer software programs Proficient in written and verbal communication, with ability to type quickly (40+ WPM preferred) Ability to receive honest and candid feedback about work performance Preferred Qualifications (Knowledge, Skills and Abilities) Bachelor's or equivalent experience (Preferred) Help desk experience: (1 year) Windows OS experience (1 year) Candidates will be asked to complete a brief behavioral and cognitive assessment to help determine job and team fit. Software Support Specialist Working Conditions Schedule: Monday - Friday, 8am-5pm On-call as necessary - work that exceeds 40 hours per week is time and a half Manual dexterity required to use desktop computer and peripherals Compensation and Benefits: Competitive salary and comprehensive benefits package. Monthly performance incentives based on percentage of individual work completed. Annual performance incentives determined by contribution to reaching team goals. Opportunities for professional growth and career development. Health, dental, and vision insurance. 401(k) plan with company matching. Company will provide laptop and other needed computer equipment. About AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.

Job Title Agent Support Representative Build the future with us Are you passionate about delivering exceptional service and making a meaningful impact in people's lives? At iA American, we're committed to helping our clients feel confident and secure about their future. As an Agent Support Representative, you'll be the first point of contact for our valued policyholders, agents, and internal teams-ensuring every interaction is handled with care, clarity, and professionalism. This position is a great opportunity to showcase your communication skills and grow within a company that values integrity, collaboration, and continuous development. What you'll accomplish with us As an Agent Support Representative, you'll be at the core of our mission. Here are the main responsibilities: Communicate with customers via inbound/outbound calls, chat, email, and written correspondence in English Explain policy coverage and respond to inquiries with clarity and empathy. Assess customer needs and determine when to escalate requests to other departments. Update policies and maintain accurate service logs. Stay informed on company products and procedures to provide accurate support. Maintain a positive and professional demeanor in a high-volume call center environment. Uphold compliance with all applicable laws, regulations, and internal policies. What could accelerate your success in this role We're looking for someone who: Has strong phone etiquette and active listening skills. Demonstrates excellent written and verbal communication. Possesses strong attention to detail and organizational skills. Is adaptable, collaborative, and eager to learn. Has at least 1 year of customer service experience, preferably in a call center. Types at a minimum of 35 WPM and is proficient in MS Office and other systems. Can meet department KPIs within 6 months of hire. Why you'll love working with us A work environment where learning and development merge with a collective pursuit of excellence. A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed. The opportunity to work in a supportive, in-office setting with a team that values your growth. Competitive benefits Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO, employee and family assistance program, performance bonus, and much more! Apply now and get ahead of your career, where your talent really belongs! Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you! Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations. CompanyAmerican-Amicable Life Insurance Company of TexasPosting End Date2026-01-23 About us American Amicable is a part of iA Financial Group, one of the largest insurance and wealth management groups in North America. Our headquarters is in Waco, TX. Tracing its roots back to 1910, the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer. The Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation. iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor! Our Commitment to Diversity and Inclusion At iA American, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us. Someone from our team will be happy to assist you.

The Technical Support Representative provides technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner in a 24/7 in-bound call center environment. General Responsibilities: Provides high-level of service and support to end-users over the phone and online: Interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gathers customer's information and determines issues by evaluating and analyzing the symptoms. Diagnoses and resolves technical issues involving internet connectivity, software issues or hardware issues. Offers solutions where appropriate with the objective of retaining customers' and clients. Identifies and escalates priority issues per client specifications. Processes and records call transactions. Additional Duties: Performs research for technical troubleshooting. Performs customer follow-up as per department/company practice. Follows department policies & procedures. Project work, as assigned. Qualifications: 3+ years of recent, over-the-phone technical support experience - must have experience interacting with non-technical customers; solid communication skills; able to work in a fast-paced, high-stress environment; possess intermediate skills in MS Office; strong time management and multi-tasking skills; be able to work on-call. CORD Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran status, and disability, or any other legally protected basis, in accordance with applicable federal, state, and local law.

Pay Grade: 918 Vacancy Announcement Brief Description The purpose of this position is to provide support to the Brazos River Authority's (BRA) Industrial Pretreatment Program (IPP). This is accomplished by compiling, reviewing and summarizing and analyzing data; preparing contract and regulatory reports; assisting with industrial inspections and sample collections; performing data, documentation and report tracking; performing administrative functions as needed; and other duties as assigned. ⬢⬢⬢ Job Requirements A minimum two years' experience in environmental testing, regulatory compliance, or a related field Valid Texas Driver's License and good driving record Preferred: STEM skills, general wastewater and industrial process knowledge ⬢⬢⬢ Associates Degree (in related field) - Completed course requirements to receive an Associates Degree Key Competencies Creating honest, trusting, and successful working relationships with others (inside and outside the organization) by consistently demonstrating competence and reliability in job performance, and representing what is best about the organization through demonstrated principles, actions, and communications... Communicating in writing in a clear, concise and effective manner. Ensuring that work accomplished is accurate in all relevant aspects. Working with others to share expertise and achieve outcomes that benefit the organization; stepping in to fill necessary roles that others are unable or unwilling to do; demonstrating strong communication skills to others on the team through active listening, summarizing, facilitating and "bridge building"... Staying motivated even when faced with inevitable delays, setbacks, policy shifts and disappointment. SALARY RANGE: $22.07 to $28.14 per hour. This is a non-exempt position. POSTING DATE: December 1, 2025. Open until filled. BRAZOS RIVER AUTHORITY, EOE: The BRA was created by the Texas Legislature in 1929 and exists to develop, manage and protect the water resources of the Brazos River Basin. Today, BRA's staff develops and distributes water supplies, provides water and wastewater treatment, monitors water quality, and pursues water conservation through public education programs. The BRA is looking for dedicated individuals who are team and customer-focused, perform their jobs ethically and with integrity, are adaptable and embrace diversity, seek innovative and creative ways to conduct business, have a desire to grow with a great organization, and are committed to the mission and goals of the BRA. APPLICATION PROCEDURE: All applicants, including employees, must submit an online Application for Employment by way of the Brazos River Authority Website at *************** The Brazos River Authority is an Equal Opportunity Employer Women & Minorities are Encouraged to Apply

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are now hiring a Tech Support Representative to handle inbound phone support. You will troubleshoot account issues while improving customer satisfaction, upselling when opportunities are presented. Be ready to learn on the job, communicate effectively, and be highly reliable. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sometimes selling new products and services, and ensure best-in-class customer experience. Key Responsibilities: Understand customers' needs, resolving technical inquires efficiently Utilize systems and technology to complete account management tasks Troubleshoot products and process when interacting with customers Become a brand ambassador, professionally representing our partner Ensure first call resolution through effective call handling Appropriately escalate to next level of support when needed CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Benefits: Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance As a Teacher at Primrose School of Waco at Woodway, 118 Burnett Court, Woodway, TX 76712, you will help young minds explore, discover and understand the world around them. We are seeking fun and enthusiastic Closing Classroom Support Staff to assist with closing operations. Assist and implement an ongoing program of activities and events that promote the social, emotional, cognitive and physical development of each child, in accordance with the Primrose Balanced Learning approach to teaching and learning. Primrose School of Waco at Woodway is an accredited private preschool that provides a premier educational child care experience. We offer year-round programs for children from infant through elementary-aged school age. Primary Responsibilities: Is responsible for the overall supervision of a group of children at the end of each day. Responsible for administrative duties and classroom preparation for the next day. Observes all rules and regulations at Primrose School of Waco at Woodway and the local, state or national regulatory agencies pertaining to the health, safety and care of children. Implements the approved lesson plans and daily classroom schedule in accordance with the Primrose Balanced Learning curriculum and programming. Maintains an attractive, well-kept classroom that encourages children to create, explore and make decisions with confidence. Provides verbal recognition and acceptance to children while providing clear and consistent expectations for the children's behavior. Accepts responsibility for maintenance and necessary housekeeping duties of the classroom, common use areas and playgrounds. Attends all required staff meetings, workshops and/or school functions. Maintains overall professional personal appearance adhering to the guidelines offered in the Primrose School of Waco at Woodway Employee Handbook Assists in other capacities that Director, or designee, determines is necessary. Desired skills and experience: Must meet basic requirements of local child care regulatory agency Previous teaching or assistant teaching position in a licensed early childhood program preferred Knowledge of the social, emotional and creative needs of young children Must be able to lift up to 35 lbs. in connection with the handling of children for the facilitation of programs, child safety, and potential emergency situations. For Infant and Young Toddler teachers, must be able to properly lift infants into and out of a crib. Must be available Monday - Friday Each Primrose school is a privately owned and operated franchise, and the respective Franchise Owner is the employer at each school. Franchise Owners set their own wage and benefit programs, which vary among Franchise Owners. Primrose Schools and its Franchise Owners are equal opportunity employers. Positions and position titles vary by school. Compensation: $12.00 - $15.00 per hour

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance As a Teacher at Primrose School of Waco at Woodway, 118 Burnett Court, Woodway, TX 76712, you will help young minds explore, discover and understand the world around them. We are seeking fun and enthusiastic Closing Classroom Support Staff to assist with closing operations. Assist and implement an ongoing program of activities and events that promote the social, emotional, cognitive and physical development of each child, in accordance with the Primrose Balanced Learning approach to teaching and learning. Primrose School of Waco at Woodway is an accredited private preschool that provides a premier educational child care experience. We offer year-round programs for children from infant through elementary-aged school age. Primary Responsibilities: Is responsible for the overall supervision of a group of children at the end of each day. Responsible for administrative duties and classroom preparation for the next day. Observes all rules and regulations at Primrose School of Waco at Woodway and the local, state or national regulatory agencies pertaining to the health, safety and care of children. Implements the approved lesson plans and daily classroom schedule in accordance with the Primrose Balanced Learning curriculum and programming. Maintains an attractive, well-kept classroom that encourages children to create, explore and make decisions with confidence. Provides verbal recognition and acceptance to children while providing clear and consistent expectations for the children's behavior. Accepts responsibility for maintenance and necessary housekeeping duties of the classroom, common use areas and playgrounds. Attends all required staff meetings, workshops and/or school functions. Maintains overall professional personal appearance adhering to the guidelines offered in the Primrose School of Waco at Woodway Employee Handbook Assists in other capacities that Director, or designee, determines is necessary. Desired skills and experience: Must meet basic requirements of local child care regulatory agency Previous teaching or assistant teaching position in a licensed early childhood program preferred Knowledge of the social, emotional and creative needs of young children Must be able to lift up to 35 lbs. in connection with the handling of children for the facilitation of programs, child safety, and potential emergency situations. For Infant and Young Toddler teachers, must be able to properly lift infants into and out of a crib. Must be available Monday - Friday Each Primrose school is a privately owned and operated franchise, and the respective Franchise Owner is the employer at each school. Franchise Owners set their own wage and benefit programs, which vary among Franchise Owners. Primrose Schools and its Franchise Owners are equal opportunity employers. Positions and position titles vary by school.

Middle School Math Tutors Are you passionate about teaching and learning? Are you motivated to make a positive impact in the lives of urban, working-class youth? If yes, this position with SmartStart Education is right for you! The Job: SmartStart Education seeks a small group Math tutor to work with small groups of middle school students Tuesday through Thursday. Each small group consists of 1-4 students. Each group consists of students who have been identified as students who are struggling with fundamental Math skills. Students are from Grades 6 through 8. The tutor will work with each group several times throughout the week at a middle school in Killeen, TX. Groups will take place within the classroom (push-in services) or outside of the classroom (pull-out services). Tutors should be flexible and comfortable with both settings. Each tutor will be given the responsibility of taking daily attendance and monitoring student progress using a personal device (mobile phone). Job Details: The tutoring position begins promptly on October 21, 2025 and ends on March 12, 2026. The schedule will be 7:00am to 3:00pm, 7:30am to 4:00pm or 7:50am to 4pm depending on site. Applicants are encouraged to schedule interviews as soon as possible to allow ample time to complete onboarding steps. Failure to do so may result in a position being unavailable. Qualifications: If you believe that this position aligns with your qualifications and showcases your exceptional skills, we kindly request your confirmation regarding your ability to meet the following minimum requirements: Possession of a bachelor's degree from an accredited institution in any field is mandatory. ***Please note that applications with anticipated graduation dates will not be considered. Demonstrated experience of at least one year in teaching or tutoring, either within a school environment or another educational setting. Comprehensive understanding of the unique challenges faced by urban students, schools, and communities, encompassing racial disparity, socio-economic disparity, and cultural disparity. Mastery of middle school Math concepts and skills, substantiating proficiency in the subject matter. Display of genuine passion and unwavering commitment towards fostering the success of students. Exemplary punctuality, ensuring timely attendance and adherence to established schedules. Proficiency in communication skills, enabling effective and articulate interaction with students, colleagues, and interested parties. Ability to comfortably commute to the designated location. If you are confident in meeting these minimal qualifications, we encourage you to proceed with your application.

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Minimum Starting Hourly Rate: $16.48/hr works on a rotating schedule that changes every other week Maximum Starting Hourly Rate - Dependent on Qualifications Benefits Health Dental Vision Life Insurance Generous Paid Time Off - 7.69 hrs per pay period 10 Observed Company Paid Holidays 8 Hours Annual Volunteer Time Off Retirement Plan w/ 6% Employer Contribution Employee Assistance Program GENERAL DESCRIPTION The Direct Support Staff provides direct care and services to persons with developmental disabilities. The Direct Support Staff is available to the individuals served during their assigned shift to provide ongoing availability to the individuals served. Duties consist of quality interaction and support of individuals in all activities of daily living, personal care, routine housekeeping, cooking, shopping, and community integration. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Under the direction of the HCS Program Manager and within federal, state and local guidelines performs entry-level to routine habilitative and rehabilitative care work with individuals who have developmental disabilities. This position works on a rotating schedule that changes every other week. Direct Care Staff may be assigned to any home within their assigned shift based on organizational need. The assigned shift may vary and may include any week/weekend day, evening, or night shift. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist in all aspects of the ongoing activities of the residential program. Develops rapport with each individual served in a manner that demonstrates respect and an approach that centers on each person's goals and preference. Ensures safety of individuals served by providing adequate supervision to ensure health and safety needs are met and/or reported for each individual served. Is knowledgeable and follows Individual Implementation Plans and Behavior Management Plans or Behavior Guidelines for each individual served. Assists individuals served with money, record keeping, and purchasing as required per Center procedures. Adheres to all emergency and preventative safety procedures in the performance of all work duties. Provides emergency intervention when necessary according to HHSC and Center rules and procedures. Provides training and administration of medications according to Center policy and instructions from nursing services. Assists individuals in housekeeping duties to the extent needed and completes remaining cleaning tasks as assigned. Provide personal care for individuals with significant physical impairments to ensure optimal personal hygiene. Completes documentation that reflects service provision including observation notes, incident reports, and behavior data cards, training data cards, medication administration records and log book. Ensures documentation is completed within time lines 100% of the time. Ensures documentation is accurate 100% of the time per HCS billing guidelines. Reports allegations or suspicions of abuse, neglect, or exploitation per Center policy. Frequent daily driving within the catchment area is required by providing transportation for individuals, as required, maintaining Center guidelines and State laws. Assists individuals served with meal planning and food preparation in accordance with individual choices and needs. Assists individuals served in shopping for supplies, groceries and personal items following guidelines of individual served choice and all purchasing regulations. Completes tasks within assigned time lines. Ensures that internal communications follow departmental procedures with respect to protocol and lines of authority. Adheres to all Center Standards of Conduct. Perform additional duties as deemed necessary by department supervisor within designated timeframes. Demonstrate high ethical standards, trustworthiness, and personal integrity. Regular attendance, dependability, and promptness are required for the 8-5 work day or agreed upon hours 100% of the time, to ensure consistency and completeness of program's processes. Professional Development - Successfully complete training required to maintain skill competency and cross training to ensure consistency across program procedures. Complete continuing education as required by professional standards and the Center. This includes Certification in First Aid, CPR and PMAB. Must have and maintain a valid drivers' license with an acceptable driving record. Staff member is expected to maintain their mental and emotional well-being as part of their role. An employee is “mentally fit” when their mental state allows them to perform the essential job duties of their job safely and effectively, which includes being able to concentrate, make decisions, manage stress and maintain focus. GENERAL QUALIFICATIONS Experience/Education/Licensing/Certification High school diploma or equivalent. Six (6) months experience working with individuals with disabilities preferred. Knowledge, Skills and Abilities Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Knowledge of rehabilitative programs for individuals with developmental disabilities preferred. Skill in the operation of computers and applicable computer software. Ability to provide resident care; to prepare and maintain records both electronically and on paper, to administer first aid or cardiopulmonary resuscitation (CPR), to conduct prevention and management of aggressive behavior (PMAB), and to communicate effectively. Must maintain a valid driver's license, auto liability insurance and a driving record acceptable to the Centers insurance requirements. Relationship Skills Ability to communicate effectively, both verbally and in writing. Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service. Ability to perform tasks effectively and efficiently. Ability to plan and schedule work and implement directives without constant supervision. Ability to present a professional appearance and conduct when representing the Center. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork. Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to handle, or feel. The employee frequently is required to reach with hands and arms, stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand or walk. The employee must regularly lift and or move up to 25 pounds and occasionally lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision. Must be able to perform the physical requirements of PMAB. EQUAL OPPORTUNITY EMPLOYER Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance As a Teacher at Primrose School of Temple located at 6708 West Adams, Temple, TX 76502 you will help young minds explore, discover and understand the world around them. We are seeking fun and enthusiastic Closing Classroom Support Staff to assist with closing operations. Assist and implement an ongoing program of activities and events that promote the social, emotional, cognitive and physical development of each child, in accordance with the Primrose Balanced Learning approach to teaching and learning. Primrose School of Temple is an accredited private preschool that provides a premier educational child care experience. We offer year-round programs for children from infant through elementary-aged school age. Primary Responsibilities: Is responsible for the overall supervision of a group of children at the end of each day. Responsible for administrative duties and classroom preparation for the next day. Observes all rules and regulations at Primrose School of Temple and the local, state or national regulatory agencies pertaining to the health, safety and care of children. Implements the approved lesson plans and daily classroom schedule in accordance with the Primrose Balanced Learning curriculum and programming. Maintains an attractive, well-kept classroom that encourages children to create, explore and make decisions with confidence. Provides verbal recognition and acceptance to children while providing clear and consistent expectations for the children's behavior. Accepts responsibility for maintenance and necessary housekeeping duties of the classroom, common use areas and playgrounds. Attends all required staff meetings, workshops and/or school functions. Maintains overall professional personal appearance adhering to the guidelines offered in the Primrose School of Temple Employee Handbook Assists in other capacities that Director, or designee, determines is necessary. Desired skills and experience: Must meet basic requirements of local child care regulatory agency Previous teaching or assistant teaching position in a licensed early childhood program preferred Knowledge of the social, emotional and creative needs of young children Must be able to lift up to 35 lbs. in connection with the handling of children for the facilitation of programs, child safety, and potential emergency situations. For Infant and Young Toddler teachers, must be able to properly lift infants into and out of a crib. Must be available Monday - Friday Each Primrose school is a privately owned and operated franchise, and the respective Franchise Owner is the employer at each school. Franchise Owners set their own wage and benefit programs, which vary among Franchise Owners. Primrose Schools and its Franchise Owners are equal opportunity employers. Positions and position titles vary by school.

Are you the type of person who finds deep satisfaction in a perfectly organized system and a flawless checklist? At Your Home Sold Guaranteed Realty - The Salas Team, we know that behind every record-breaking sale is a Listing Success Coordinator who made it possible. We are looking for an operational powerhouse to serve as the backbone of our listing department, transforming the chaos of a new property into a streamlined, "magazine-ready" market launch. You are the invisible hand that guides clients from the first contract to the final closing, ensuring that marketing is deployed, schedules are met, and communication is seamless. You'll work alongside the top agents in Central Texas in a high-octane environment where your precision is the secret to our speed. If you thrive on being the "go-to" person who makes everything run like clockwork, your desk is waiting. Perks & Benefits We believe in taking care of our team both inside and outside of work. Here's what you can look forward to: 401(k) with Company Match - Grow your savings for the future while we invest in you, too. Paid Holidays - Enjoy time off to celebrate and recharge throughout the year. Generous Paid Vacation - Take well-deserved breaks with paid time away. Paid Sick Leave - Rest easy knowing you have paid time off when you're under the weather. Health Insurance Reimbursement - Get support for your health coverage with monthly reimbursement. Assist with preparing and organizing listing paperwork, including contracts, agreements, and other documents Coordinate and schedule listing appointments with clients and team members Create and maintain accurate listing files and databases Communicate with clients, vendors, and other team members in a professional and timely manner Ensure that all listing documents and information are accurate and up-to-date Conduct research on properties and neighborhoods to support the listing team Help to prepare marketing materials and coordinate marketing efforts for listings Perform general office duties, such as answering phones, responding to emails, and managing incoming and outgoing mail High school diploma or equivalent required; associate's or bachelor's degree preferred Experience in real estate, sales, or customer service preferred Excellent communication and interpersonal skills Strong organizational and time management skills Proficiency in Microsoft Office and other computer programs Ability to work independently and as part of a team Detail-oriented with a focus on accuracy and completeness

Job Description Are you a behind-the-scenes dynamo who loves turning chaos into clarity? Do you find joy in coordinating moving parts and making sure every detail is locked down tight? If precision, teamwork, and high energy are your thing, this might just be your dream role. We're not just listing properties, we're crafting experiences. As our Listing Team Support, you'll be the connective tissue between clients, agents, and marketing magic. Perks & Benefits We believe in taking care of our team both inside and outside of work. Here's what you can look forward to: 401(k) with Company Match - Grow your savings for the future while we invest in you, too. Paid Holidays - Enjoy time off to celebrate and recharge throughout the year. Generous Paid Vacation - Take well-deserved breaks with paid time away. Paid Sick Leave - Rest easy knowing you have paid time off when you're under the weather. Health Insurance Reimbursement - Get support for your health coverage with monthly reimbursement. Compensation: $14 - $15 hourly Responsibilities: Assist with preparing and organizing listing paperwork, including contracts, agreements, and other documents Coordinate and schedule listing appointments with clients and team members Create and maintain accurate listing files and databases Communicate with clients, vendors, and other team members in a professional and timely manner Ensure that all listing documents and information are accurate and up-to-date Conduct research on properties and neighborhoods to support the listing team Help to prepare marketing materials and coordinate marketing efforts for listings Perform general office duties, such as answering phones, responding to emails, and managing incoming and outgoing mail Qualifications: High school diploma or equivalent required; associate's or bachelor's degree preferred Experience in real estate, sales, or customer service preferred Excellent communication and interpersonal skills Strong organizational and time management skills Proficiency in Microsoft Office and other computer programs Ability to work independently and as part of a team Detail-oriented with a focus on accuracy and completeness About Company Backed by our "Go Serve Big" mission statement, Your Home Sold Guaranteed Realty strives to be the best place to work, buy, and sell real estate guaranteed. Our "Go Serve Big" mission is a give-back, pay-it-forward approach for our agents and their clients. When you put others first, you will never be second is one of the core values at the company. We look forward to your application since the right people are the defining difference in the success of any company!

Salary: Job Description - Software Support Specialist Reports To: Director of Customer Support Position Type: Full-Time We are seeking individuals that are a good fit for our company values. In addition, we are hiring candidates that are: Positive and encouraging - believing the best in themselves and others Desiring to learn and grow - curious and seeking to "get a little better every day" Responsible to show up to work consistently Persistent/steady in the way they approach their work Persistent in fulfilling company/manager expectations Able to work collaboratively and independently Possessing the intellectual ability and soft skills required to guide clients in the features of the AxisCare software. Position Summary The primary objective of the AxisCare Software Support Specialist is to guide and empower our clients to effectively utilize our robust home care software and its many integrations. Becoming a subject matter expert of the user interface side of the AxisCare software is paramount as this position requires prompt, professional, and accurate software support. This position is not a development position (writing code), traditional IT support (maintenance/repair), or a remote call center where agents have a very scripted troubleshooting process. This position requires our agents to have a high level of cognitive, learning, troubleshooting, and social skills. The Software Support Specialist is responsible for handling client inquiries via phone and occasional video calls, emails, and chats while striving to deepen their understanding of the issues at hand while helping our clients grow in their understanding of the software. Software Support Specialist Job Duties Answer the next call or email - Receive and analyze client requests and provide a thorough explanation and/or solution to the request via troubleshooting. Manage your work - Follow up with clients and keep notes through ZenDesk Report problems - Communicate user issues, program bugs and feature requests with appropriate managers Seek out opportunities to learn and grow - View and utilize the multiple internal learning resources Help others learn and grow - Create help articles and possibly training videos when assigned for new features and updates Do what you say you will do - Arrive to work early/on time to work, follow through on promised call-backs and client meetings. Minimum Qualifications (Knowledge, Skills and Abilities) Professional demeanor and excellent phone etiquette Strong problem identification and resolution skills Excellent listening skills Ability to work individually and as part of a team High level of integrity and work ethic Proficient navigating computer software programs Proficient in written and verbal communication, with ability to type quickly (40+ WPM preferred) Ability to receive honest and candid feedback about work performance Preferred Qualifications (Knowledge, Skills and Abilities) Bachelor's or equivalent experience(Preferred) Help desk experience: (1 year) Windows OS experience (1 year) Candidates will be asked to complete a brief behavioral and cognitive assessment to help determine job and team fit. Software Support Specialist Working Conditions Schedule: Monday Friday, 8am-5pm On-call as necessary - work that exceeds 40 hours per week is time and a half Manual dexterity required to use desktop computer and peripherals CompensationandBenefits: Competitive salary and comprehensive benefits package. Monthly performance incentives based on percentage of individual work completed. Annual performance incentives determined by contribution to reaching team goals. Opportunities for professional growth and career development. Health, dental, and vision insurance. 401(k) plan with company matching. Companywill providelaptopand otherneededcomputer equipment. About AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.

Job Description Industrial Pretreatment Program Support Specialist Pay Grade: 918 Vacancy Announcement Brief Description The purpose of this position is to provide support to the Brazos River Authority's (BRA) Industrial Pretreatment Program (IPP). This is accomplished by compiling, reviewing and summarizing and analyzing data; preparing contract and regulatory reports; assisting with industrial inspections and sample collections; performing data, documentation and report tracking; performing administrative functions as needed; and other duties as assigned. ⬢⬢⬢ Job Requirements A minimum two years' experience in environmental testing, regulatory compliance, or a related field Valid Texas Driver's License and good driving record Preferred: STEM skills, general wastewater and industrial process knowledge ⬢⬢⬢ Associates Degree (in related field) - Completed course requirements to receive an Associates Degree Key Competencies Creating honest, trusting, and successful working relationships with others (inside and outside the organization) by consistently demonstrating competence and reliability in job performance, and representing what is best about the organization through demonstrated principles, actions, and communications... Communicating in writing in a clear, concise and effective manner. Ensuring that work accomplished is accurate in all relevant aspects. Working with others to share expertise and achieve outcomes that benefit the organization; stepping in to fill necessary roles that others are unable or unwilling to do; demonstrating strong communication skills to others on the team through active listening, summarizing, facilitating and "bridge building"... Staying motivated even when faced with inevitable delays, setbacks, policy shifts and disappointment. SALARY RANGE: $22.07 to $28.14 per hour. This is a non-exempt position. POSTING DATE: December 1, 2025. Open until filled. BRAZOS RIVER AUTHORITY, EOE: The BRA was created by the Texas Legislature in 1929 and exists to develop, manage and protect the water resources of the Brazos River Basin. Today, BRA's staff develops and distributes water supplies, provides water and wastewater treatment, monitors water quality, and pursues water conservation through public education programs. The BRA is looking for dedicated individuals who are team and customer-focused, perform their jobs ethically and with integrity, are adaptable and embrace diversity, seek innovative and creative ways to conduct business, have a desire to grow with a great organization, and are committed to the mission and goals of the BRA. APPLICATION PROCEDURE: All applicants, including employees, must submit an online Application for Employment by way of the Brazos River Authority Website at *************** The Brazos River Authority is an Equal Opportunity Employer Women & Minorities are Encouraged to Apply Job Posted by ApplicantPro

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sell new products and services, and ensure best-in-class customer experience. Key Responsibilities: Listen to and resolve customer issues efficiently Utilize systems and technology to complete account management tasks Professionally represent our partners as a brand ambassador Analyze and troubleshoot products and process when interacting with customers Appropriately escalate to next level of support when needed Ensure first call resolution through problem solving and effective call handling In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Middle School ELA Tutors Are you passionate about teaching and learning? Are you motivated to make a positive impact in the lives of urban, working-class youth? If yes, this position with SmartStart Education is right for you! The Job: SmartStart Education seeks a small group ELA tutors to work with small groups of middle school students Tuesday through Thursday. Each small group consists of 1-4 students. Each group consists of students who have been identified as students who are struggling with fundamental ELA skills. Students are from Grades 6 through 8. The tutor will work with each group several times throughout the week at a middle school in Killeen, TX. Groups will take place within the classroom (push-in services) or outside of the classroom (pull-out services). Tutors should be flexible and comfortable with both settings. Each tutor will be given the responsibility of taking daily attendance and monitoring student progress using a personal device (mobile phone). Job Details: The tutoring position begins promptly on October 21, 2025 and ends on March 12, 2026. The schedule will be 7:00am to 3:00pm, 7:30am to 4:00pm or 7:50am to 4pm depending on site. Applicants are encouraged to schedule interviews as soon as possible to allow ample time to complete onboarding steps. Failure to do so may result in a position being unavailable. Qualifications: If you believe that this position aligns with your qualifications and showcases your exceptional skills, we kindly request your confirmation regarding your ability to meet the following minimum requirements: Possession of a bachelor's degree from an accredited institution in any field is mandatory. ***Please note that applications with anticipated graduation dates will not be considered. Demonstrated experience of at least one year in teaching or tutoring, either within a school environment or another educational setting. Comprehensive understanding of the unique challenges faced by urban students, schools, and communities, encompassing racial disparity, socio-economic disparity, and cultural disparity. Mastery of middle school ELA concepts and skills, substantiating proficiency in the subject matter. Display of genuine passion and unwavering commitment towards fostering the success of students. Exemplary punctuality, ensuring timely attendance and adherence to established schedules. Proficiency in communication skills, enabling effective and articulate interaction with students, colleagues, and interested parties. Ability to comfortably commute to the designated location. If you are confident in meeting these minimal qualifications, we encourage you to proceed with your application.

Minimum Starting Hourly Rate: $16.11 Maximum Starting Hourly Rate - Dependent on Qualifications Benefits Health Dental Vision Life Insurance Generous Paid Time Off - 7.69 hrs. per pay period 10 Observed Company Paid Holidays 8 Hours Annual Volunteer Time Off Retirement Plan w/ 6% Employer Contribution Employee Assistance Program This position may be required to work a flexible schedule, including nights, weekends and holidays. GENERAL DESCRIPTION This is a grant funded position, and employment is contingent upon continued funding. The Peer Support Specialist (PS) is an active member of the Jail Diversion - Crisis Residential Facility and provides peer support services to clients with serious and persistent mental illness. Under the supervision of the Program Manager, the PS will function as a role model to individuals in recovery; exhibiting competency in personal recovery and use of coping skills; and serve as a consumer advocate, providing consumer information and peer support for clients in an outpatient clinical setting. The PS performs a wide range of tasks to assist peers of all ages, from young adult to older adults, in regaining independence within the community and mastery over their own recovery process. PS provide peer mentoring and support to consumers; model self-advocacy skills; provide information, referral, and non-clinical skills training; maintain engagement; and assist in identifying resources. This service includes interventions to facilitate recovery and documentation of the provision of all peer provider services, including both face-to-face and non-face-to-face activities. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide recovery education to individuals for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery. Assist clients in developing empowerment skills and combating stigma through self-advocacy. This will be accomplished through regular meetings and individual or group sessions. Through the use of role playing/modeling techniques, the PS provides opportunities for others to demonstrate how they have handled similar problems, how to present themselves in certain situations, or how to handle problems that may arise in interactions with others. Facilitates ongoing group skills training sessions to teach clients how to identify and combat negative self-talk and how to identify and overcome fears. As a facilitator of these sessions, the PS models effective coping techniques and self-help strategies, as well as share their own experiences and the skills, strengths, supports and resources they used. Participate in weekly team meetings as well as monthly supervision. Actively identify and support linkages to community resources (communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual aid groups, professional services, etc.) that support the individual's goals and interests. This will involve a collaborative effort including the individual, staff, and other relevant stakeholders. Assist clients in working with their case manager or treatment team in determining the steps he/she needs to take in order to achieve goals and self-directed recovery. The PS will support clients in identifying and creating goals and developing recovery plans with the skills, strengths, supports and resources needed to aid them in achieving those goals. Document progress notes according to Center requirements and Texas Administrative Codes. Employees will maintain complete and accurate consumer medical records and keep all such information confidential. Maintain a working knowledge of current trends and developments in the mental health field by reading books, journals, and other relevant materials. The PS will continue to share recovery materials with others at continuing education seminars and other venues to be developed to support recovery-oriented services; and attend continuing education seminars and other in-service training when offered. Performs related work as assigned. Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All s include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Demonstrate high ethical standards, trustworthiness, and personal integrity. Regular attendance, dependability, and promptness are required for the 8-5 workday or agreed upon hours 100% of the time, to ensure consistency and completeness of program's processes. Professional Development - Successfully complete training required to maintain skill competency and cross training to ensure consistency across program procedures. Complete continuing education as required by professional standards and the Center. Must stay compliant with all required training. Frequent daily driving within the catchment area is required. Staff member is expected to maintain their mental and emotional well-being as part of their role. An employee is “mentally fit” when their mental state allows them to perform the essential job duties of their job safely and effectively, which includes being able to concentrate, make decisions, manage stress and maintain focus. GENERAL QUALIFICATIONS Experience/Education/Licensing/Certification High School Diploma or GED At least one year of experience working on recovery and able to manage own wellness Must be fully certified as a Mental Health Peer Specialist (MHPS) and/or Recovery Support Peer Specialist (RSPS) through the Texas Certification Board. Candidates that have completed the orientation, self-assessment, and Core training are eligible to apply, but must be able to obtain full certification within one year of hire Ability to speak before groups and in community settings At least one year of lived experience with mental illness and/or substance use Transparency in disclosure of personal experience for the purpose of educating, role modeling, and providing hope to others about the reality of recovery Knowledge/Skills/Abilities Central Counties Services incorporates principles of trauma-informed care, which includes Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All s include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Knowledge of the recovery process and the ability to facilitate recovery using established standardized mental health processes. Knowledge and skill to teach and engage in basic problem solving strategies to support individual clients in self-directed recovery. Knowledge of the signs and symptoms of mental illness (i.e. auditory and visual hallucinations, aggressive talk and behavior, thoughts of self-harm or harm towards others, isolation) and the ability to assist the client to address symptoms using strategies such as positive self-talk. Knowledge and skill sufficient to use community resources necessary for independent living and ability to teach those skills to other individuals with severe mental illness. Community resources may include but are not limited to Social Security Office, local recreation centers, library, restaurants, clients' service organizations, housing providers, etc. Knowledge of how to establish and sustain self-help (mutual support) and educational groups by soliciting input from the mental health consumers on their strengths and interests. Relationship Skills Ability to communicate effectively, both verbally and in writing. Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service. Ability to perform tasks effectively and efficiently. Ability to plan and schedule work and implement directives without constant supervision. Ability to present a professional appearance and conduct when representing the Center. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork. Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment. Additional Requirements Must have and maintain a valid drivers' license with an acceptable driving record. Regular attendance and reliability is critical to business operations. Pursuant to Texas Health and Human Services Performance Contract Information Item V, incumbent hired must provide proof of a negative TB test within two weeks of employment and annually thereafter. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. EQUAL OPPORTUNITY EMPLOYER Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, transgender status, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.

Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance As a Teacher at Primrose School of Temple located at 6708 West Adams, Temple, TX 76502 you will help young minds explore, discover and understand the world around them. We are seeking fun and enthusiastic Closing Classroom Support Staff to assist with closing operations. Assist and implement an ongoing program of activities and events that promote the social, emotional, cognitive and physical development of each child, in accordance with the Primrose Balanced Learning approach to teaching and learning. Primrose School of Temple is an accredited private preschool that provides a premier educational child care experience. We offer year-round programs for children from infant through elementary-aged school age. Primary Responsibilities: Is responsible for the overall supervision of a group of children at the end of each day. Responsible for administrative duties and classroom preparation for the next day. Observes all rules and regulations at Primrose School of Temple and the local, state or national regulatory agencies pertaining to the health, safety and care of children. Implements the approved lesson plans and daily classroom schedule in accordance with the Primrose Balanced Learning curriculum and programming. Maintains an attractive, well-kept classroom that encourages children to create, explore and make decisions with confidence. Provides verbal recognition and acceptance to children while providing clear and consistent expectations for the children's behavior. Accepts responsibility for maintenance and necessary housekeeping duties of the classroom, common use areas and playgrounds. Attends all required staff meetings, workshops and/or school functions. Maintains overall professional personal appearance adhering to the guidelines offered in the Primrose School of Temple Employee Handbook Assists in other capacities that Director, or designee, determines is necessary. Desired skills and experience: Must meet basic requirements of local child care regulatory agency Previous teaching or assistant teaching position in a licensed early childhood program preferred Knowledge of the social, emotional and creative needs of young children Must be able to lift up to 35 lbs. in connection with the handling of children for the facilitation of programs, child safety, and potential emergency situations. For Infant and Young Toddler teachers, must be able to properly lift infants into and out of a crib. Must be available Monday - Friday Each Primrose school is a privately owned and operated franchise, and the respective Franchise Owner is the employer at each school. Franchise Owners set their own wage and benefit programs, which vary among Franchise Owners. Primrose Schools and its Franchise Owners are equal opportunity employers. Positions and position titles vary by school. Compensation: $12.00 - $16.00 per hour