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Support associate jobs in Wichita, KS - 101 jobs

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  • Administrative Support IV - CORRECTIONS

    Sedgwick County, Ks 4.0company rating

    Support associate job in Wichita, KS

    Department: Corrections Pay: $19.73 per hour Work Schedule: Monday - Friday 8:00 AM - 5:00 PM. May be eligible for flex schedule. Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits. Provides direct assistance to program administrators; supervises and participates in the clerical and record keeping operations within the Department of Corrections. * Performance Management - Supervises, mentors support staff, and participates in clerical and record keeping operations; conducts staff interviews and recommends hires; plans, schedules and assigns work to staff; establishes priorities; instructs and trains in correct methods; checks and approves work; reviews and evaluates employee performance. Ensures that staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs. * Office Management - Creates correspondence, minutes, policy revisions and data reports. Monitors data entry of information in the program databases and troubleshoots problems. Maintains office equipment and supplies; submits supply orders to DOC Administrative Services and initiates service calls on copiers, personal computers, printers, telephones, etc. Tracks office equipment maintenance, troubleshoots failures and initiates service requests. * Compliance Management - Provides oversight of facility needs and serves as the point of contact for vendors. Initiates corrective actions as needed. Conducts departmental internal audits to document integrity of inventories and compliance with all applicable policies and procedures. Implements and monitors new clerical and record keeping procedures. Minimum Qualifications: High school diploma or equivalent including or supplemented by courses in secretarial and general bookkeeping subjects. Transcript verifying education credits is required. One year of experience in Customer Service. Valid Driver's License and good driving record that meets the requirement of Sedgwick County Fleet Vehicle Operation and Usage Policy. Personal vehicle for use when county vehicle is not available (employee reimbursement is provided by County). Proof of liability insurance on personal vehicle. Pass legal background check, Child and Adult Abuse & Neglect Central Registry checks, KCJIS Security Policy (fingerprint) check, and pre-employment screen for alcohol and drugs. Must also meet the required conditions contained in KSA 65-516 and KAR 28-4-356. Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas
    $19.7 hourly 2d ago
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  • Procurement Support

    Cargill, Inc. 4.7company rating

    Support associate job in Wichita, KS

    Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well. This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate. Job Purpose and Impact The Procurement Support will execute a limited scale of customer service activities for a single site team. In this role, you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues. Key Accountabilities * Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basicunderstanding of customer service practices and procedures. * Participate in executing customer service strategies. * Inform customers about order status, invoices and other standard information needed to complete the sale. * Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management. * Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff. * Other duties as assigned Qualifications Minimum Qualifications * High school diploma, secondary education level or equivalent Position Details Location: Wichita, KS Schedule: Monday to friday | 7:00am-5:00pm Posting type: Interna & external Limited Relocation assistance is provided for this role The business will not sponsor applicants for work visas for this position At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: *************************************************************** learn more (subject to certain collective bargaining agreements for Union positions). Equal Opportunity Employer, including Disability/Vet
    $33k-38k yearly est. 12d ago
  • Material Support Associate

    The Arnold Group 4.2company rating

    Support associate job in Wichita, KS

    TempToFT Please submit resume to **************************************** to apply. Pay Rate/Range: $17/hr Description: The Material Support Associate will be responsible for tasks associated with parts including receiving, transaction processes, scrap tags, part kitting, stock verification and cycle counts, and reporting parts updates as necessary. The ideal candidate will have strong attention to detail, customer service, and the ability to work in a fast paced aerospace manufacturing environment. Job Requirements: Computer skills required - Microsoft Word, Excel, M2M or other manufacturing software preferred. Familiarity with AS9100 and NADCAP requirements for audits preferred. Must have strong attention to detail to work efficiently with high volume of part numbers. Job Type: Contract-to-Hire Shift/Schedule: Monday-Friday, 7:00am-3:30pm The Arnold Group is an Equal Opportunity Employer (EOE) About Us: Looking for a job that fits your skills and goals? Since 1979, The Arnold Group (TAG) has been helping job seekers find the right opportunities-whether it's temporary work, a long-term career, or something in between. We're here to connect you with the right fit and provide the support you need to succeed.Let's find your next opportunity together…discover how we can help! The Arnold Group
    $17 hourly Easy Apply 28d ago
  • Support Analyst II

    Icm Inc. 4.3company rating

    Support associate job in Colwich, KS

    This role provides the most visible line of technical support in the company's IT organization. The resource should have a friendly demeanor with the ability to comfortably deescalate a situation. Equal to the social side of the equation, the employee should have an aptitude for research and can quickly ‘become an expert' on new technologies. At this level, employee must have moderate experience with ICM-specific applications. Finally, this is a very hands-on role which involves substantial end-user interaction. Perform all responsibilities in accordance with ICM's corporate values of Innovation, Ownership, Humility, Collaboration, and Stewardship. ESSENTIAL FUNCTIONS & BASIC DUTIES Resolve support requests via office visit, telephone, or e-mail in a prompt, effective and courteous manner. Customers include local, remote, and field/roaming users. Support end-users with various issues, including: Laptop & desktop hardware Microsoft Windows operating systems and associated software products Microsoft 365/Office365 and associated applications Audio-video conference technology Apple and other mobile device platforms Printers and network copiers Network & wireless troubleshooting, including guest support Identify trends in user behavior and incidents, researching patterns that should be further investigated and coordinate with IT support team members for escalation and assistance of more critical or complex issues Maintain and execute recurring maintenance for hardware and software solutions Follow standard Support operating procedures; maintain records of daily data communication transactions, problems and actions taken Complete end-user install/move/add/change requests in manner consistent with licensing requirements Provide end-user support for company badging system Coordinate with cellular carriers to help oversee company's mobility services, hardware, subscriptions, and users Coordinate oversight and execution of IT projects, working with business leaders as required Help maintain and oversee inventory levels Education/Certification High school diploma or equivalent required College degree in related field preferred Knowledge & Experience 3+ years' experience supporting desktops at an organization of 100+ employees required Knowledge of basic computer hardware, switches, routers and wireless required Microsoft Windows client operating systems and related administrative tools experience required MS Office and Outlook experience required M365/Azure/Intra ID experience required Networking, VPN, TCP/IP, and general networking concepts required Management and support of cellular services preferred WORK TYPE Job is primarily on-premise, based out of Company's headquarters (Colwich, Kansas) Skills/Abilities Communication & Interpersonal Strong written and oral communications Exceptional listening and interpersonal skills Ability to communicate ideas in both technical and user-friendly language Must be fluent in English Proficiency in Portuguese and Spanish is beneficial Customer Service & Teamwork Exceptional customer-service orientation Ability to quickly prioritize and adapt within a creative, fast-paced/dynamic environment Experience integrating into a collaborative, team-oriented culture Analytical Research & Problem Solving Well-organized and keen attention to details Proven analytical and problem-solving abilities Ability to comprehensively research issues, systems and processes across both technical and business disciplines Adept at reading, writing, and interpreting technical documentation and procedure manuals Leadership & Initiative Action-oriented and highly self-motivated Structured, process-minded thinker Goal-oriented mindset Ability to coach, mentor, and motivate team members and contractors, influencing them to take positive action and accountability PHYSICAL ACTIVITIES & REQUIREMENTS Ability to sit and view computers screen for long periods of time Must be able to speak and listen clearly Ability to adjust to moderate noises Fine visual acuity to read for accuracy and identify and distinguish colors Role may require limited on-call and/or after-hours support Occasionally lifting of up to 25 pounds For more details, please review the ADA questionnaire on file in Human Resources TRAVEL REQUIREMENTS Must possess valid driver's license with no restrictions Role may require up to 10% Travel (remote site visits and/or conferences & training) May also include international travel
    $53k-91k yearly est. Auto-Apply 4d ago
  • IT Product Support Analyst

    Flint Hills Resources 4.9company rating

    Support associate job in Wichita, KS

    Your Job If you are a problem-solver who thrives on challenges and is passionate about being part of a dedicated support team, join Flint Hills Resources as an IT Product Support Analyst. This role is pivotal in maintaining the seamless operation of technologies that are key to FHR's success. As a passionate member of our support team, you will have the opportunity to make a significant impact by contributing to the continuous transformation of our support services and ensuring the success of our technological initiatives. FHR believes in investing in our employees' professional growth and development. We are committed to providing a supportive and nurturing environment where you can thrive and advance in your career. FHR offers exciting pathways for rapid advancement into technical and functional leadership roles, empowering you to lead and inspire others as you progress in your career journey. This role is based in Wichita, Kansas, with developmental opportunities and the possibility of occasional travel (5 to 10%) to our sites in Rosemount, Minnesota, and Corpus Christi, Texas. What You Will Do Proactively identify, troubleshoot, and resolve complex technical issues, becoming a trusted ally to our customers and a problem-solver who thrives on challenges Be the escalation point to other analysts on the team to troubleshoot complex issues or brainstorm ideas to resolve complex issues Engage in collaborative discussions across FHR IT teams, leveraging your critical thinking and technical expertise, to drive permanent solutions and continuous improvement to monitoring, alerts and logging, aiming for issue prevention where feasible or proactive detection for faster resolution Be connected to expected SLAs, responding and resolving critical issues on time, and working with IT teams to ensure monitoring and alerting is in place to detect and alert anomalies that can impact business SLAs Leverage, improve and support AI agents and workflows to analyze and solve complex business challenges, maintain and refine troubleshooting and user-facing knowledge bases, and improve support experience. Continuously seek ways to improve customer experience, work execution efficiency and application and data reliability, applying forward-thinking service improvements Be part of the team's on-call rotation (1 weekday every 2 weeks, 1 weekend every 8 weeks) Who You Are (Basic Qualifications) Experience troubleshooting applications with complex integrations (event-based, APIs) Experience in SQL and basic coding capabilities (PowerShell, Python or similar) Experience troubleshooting and creating a logical workflow of an undocumented process after solving complex issues Experience leveraging emerging AI technologies or building AI agents or workflows that automate and improve processes Experience partnering effectively with IT and Business stakeholders with the ability to articulate business impact and translate technical issues to non-technical audiences This role is not eligible for visa sponsorship What Will Put You Ahead Experience with Cypher queries, including the ability to read/change queries to navigate data errors, and/or read and understand Graph database models Experience with AWS Technologies (Lambda, S3, Cloudwatch) Experience with scheduling and monitoring tools (Grafana, Automic, LogicMonitor, or others), and knowledge of effective alerting practices Familiarity using GitHub with the ability to navigate code repositories and find/understand feature files Familiarity with data integration tools such as Denodo, Alteryx, Matillion At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are As a Koch company, Flint Hills Resources is an industry-leading refining company making the oil and transportation products that keep the world moving. We make a large supply of fuel for gas stations and airports in addition to transporting crude oil, natural gas liquids and refined products through 4,000+ miles of pipeline - delivering energy to farmers, manufacturers and families. Our team champions innovation and excellence to help power modern life. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ). #LI-RR1
    $52k-70k yearly est. 3d ago
  • Clinical Support Lead (PIP)

    Maximus 4.3company rating

    Support associate job in Wichita, KS

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Clinical Support Lead is required to assist the PIP Clinical Lead in performance managing performance management advice and feedback to the Supply Chain Partners to supply a quality professional service to standards of service delivery and performance indicators consistent with contract needs. Clinical Support Leads ensure professional standards are maintained in all medical work through audit, feedback and Support. Essential Duties and Responsibilities * Jointly supporting all HPs with SDM, ensuring each HP has an appropriate support actions and clear progression path. Able to identify trends and risks from available MI. * Providing structured support for new entrants in line with business need. Providing analysis and clinical intervention to support HPs through their journey to approval. To monitor audit grade run. To complete competency assessment as needed, and to ensure all relevant dates and information are provided to audit support team to share with DWP at approval stage. * Ensuring all HPs complete required CME and mandatory training in a timely manner. * To ensure that all HPs are up to date with CPD and have a detailed understanding of any changes relating to PIPAG & DWP guidance to enable effective cascade within the HP community, and provide governance to ensure this is taking place effectively. * To ensure quality assurance for every clinical task relevant to their team - assessment, audit, SREL, advice, rework. To ensure regular checks are completed and an action plan of support implemented as needed. * To complete audit/assessment/advice as determined by the business need. * To maintain personal approval in specific discipline i.e. completing F2F assessments and audit within the required time frame. Key contacts & Relationships Internal Service Delivery Manager RSDMs/CDMs Head of PIP Clinical & Operations Audit CSLs Trainers External Stakeholder meetings as required Engagement with DWP as and when required Qualifications & Experience Essential Qualified health professional (nurse, occupational therapist, physiotherapist, paramedic) Competent Disability Analyst Worked as a competent health professional for a minimum of 1 year Approval and consistent performance in key PIP tasks Able to deliver productivity and quality standards agreed between the Maximus and the Department Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus Creating and executing action plans to drive performance improvement Able to coach and inspire HPs Able to build strong working relationships, influencing and empowering others to make pro-active decisions Enjoy working on practical and technical tasks, investigating or observing situations to identify and implement solutions Performance driven with strong performance management to drive continuous improvement Display confidence and a calm and steady presence to effectively manages difficult situations Desirable Experience in a supervisory or leadership role with strong performance focus Experience of working within a multidisciplinary team and build positive working relationships with both clinical, operational and support services Individual Competencies Essential Able to collate trends and analyse MI to create and action relevant support plans. To be able to respond proactively to devise solutions at a team level to support performance of the contract. Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct Complies with all applicable continuous professional development requirements Able to effectively develop and support HPs to improve maintain performance standards Able to ensure that professional practice standards and "best practice" are maintained in all areas of work Flexible and adaptable Able to understand and respond proactively to changing customer needs Able to collaborate effectively with wide variety of needs to drive a performance culture Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences Able to drive innovation, and identify ideas and solutions to benefit the wider business Travel Requirements As required throughout region EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 42,500.00 Maximum Salary £ 42,500.00
    $35k-65k yearly est. 7d ago
  • IT Desktop Support Specialist

    Mid American Credit Union 3.5company rating

    Support associate job in Wichita, KS

    About Us Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates! That is why our mission at Mid American Credit Union is to be the best choice for quality financial services, above and beyond all other alternatives. Who Should Apply Mid American Credit Union is looking for individuals that like to be challenged, rewarded and inspired! This job is perfect for self-motivated, quick thinkers with unmatched problem solving skills. Are you ready to be a part of a team that exceeds member expectations every day? What You'll Do As part of the Information Systems Team, the IT Desktop Support Specialist is responsible for serving Mid American Credit Union staff and members through timely, accurate and professional resolution of issues and introduction of enhanced processes improving technology related processes. The IT Desktop Support Specialist is responsible for assisting other members of the IS team on maintaining the technology infrastructure and processing cycles in a manner that adheres to IT compliance and IT performance standards. Essential Duties and Responsibilities User Support: Respond to user requests for assistance in a timely, accurate and professional manner striving for first contact resolution. Log all user requests in ticketing system, assist other team members with open tickets as needed. Maintain positive working relationships with 3rd party vendors and engage those vendors to achieve timely resolution of issues as needed. Monitor service tickets for trends that require escalation. Monitor all routine scheduled activity to ensure completion of tasks within defined timeline; work with impacted staff to correct issues in the event of a job failure. Ensure all pending changes have been communicated to users. Monitor desktop deployments for replacement, including ancillary equipment such as signature pads, receipt printers, id scanners, printers, phones and security systems. Stage and test new desktops and ancillary equipment deployments in a manner that minimizes end-user issues. Maintain a 2-year forecast of estimated replacement to be reviewed quarterly. Maintain all PC/Server licensing on an on-going basis to ensure Mid American Credit Union is compliant with licensing terms. Assist in deployment of MACU approved systems and software. Serve as Admin for assigned systems maintaining system integrity and performing maintenance activities including standard upgrades. Make recommendations for enhancing systems for the organization. Support other ancillary systems by establishing familiarity with systems and seeking guidance from vendors as needed. User Security - Ensure all workstations and servers are routinely updated with appropriate security programs/patches. Maintain records of such updates and ensure renewal of all services utilized for this purpose. Maintain user profiles per Mid American standards, ensuring only necessary levels of access are granted, including the deletion of profiles of former employees. Monitor internet usage logs and email filters, reporting issues to management. Administer staff cyber-security training programs. IT Compliance and Disaster Recovery: Ensure current IT related policies and procedures are followed as part of routine work activities. Maintain IS change management records and IS disaster recovery manuals on an on-going basis. Network Monitoring: Assist with maintenance, monitoring and reporting of network infrastructure performance to eliminate unscheduled downtime or processing errors that could have been prevented through proper maintenance and management of network components. This includes, but is not limited to, troubleshooting data communication systems, telecommunication systems, server performance, backup processes, VPN monitoring, internet usage monitoring, email filtering, etc.… Required Skills/Abilities Ability to quickly identify technology related issues, determine the root cause, identify solutions, and implement fixes quickly and effectively for complex and abstract issues. Strong verbal and written communication skills. Ability to communicate complete information in a clear, concise and professional manner to a wide variety of audiences. Ability to demonstrate a high degree of integrity, trust-worthiness, and maintain confidentiality of information and job related data. Must be able to understand and apply credit union policies and procedures, including World Class Service Standards. Ability to lift and transport moderately heavy objects (up to 50 lbs.) such as computers. Ability to climb and crawl for inspection of cables in floors and ceilings. Ability to prioritize multiple tasks and adjust to changing priorities. Must be available to work nights and weekends as needed. Occasional overnight or out of town travel required. This may include working with PC's, networking, VOIP, and Network Virtualization Self Management Judgement - Exhibit sound and accurate judgment, support and explain reasoning for decisions; includes appropriate people in decision-making process. Knows when to appropriately seek supervisor input and/or approval. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality. Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent. Cultural Responsibilities Be committed to being part of the Mid American team! Show commitment to learning and growth. Consistently demonstrate a positive attitude and strong people skills during interactions with co-workers and members. Be able to work individually as well as with a team. Embrace change and be able to think of new ideas to assist our members. Demonstrate financial responsibility and professionalism. What You Need to Get the Job Done Education - A two-year college degree or completion of a specialized course of study at a business or trade school. Experience - Minimum two years of similar or related experience, including time spent in preparatory positions. What You'll Love About Us A Company that Cares. We are more than a financial institution; we give back to our community. We teach financial literacy and donate and support local organizations. Work that Stays at Work. Genuine work/life balance served here! Rest and Relaxation. Paid vacation time, personal leave and paid holidays! Health Benefits. Medical with HSA and FSA options, dental, and vision. Prepare for the Future. 401(k) with a generous company match. Invest in YOU. Tuition Reimbursement Program. An Equal Opportunity Employer Mid American Credit Union is an Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law. Because our team members are trusted to handle sensitive information, we require all candidates who receive and accept employment offers to complete a background check before being hired. This Company Participates in E-Verify The Right to Work Este Empleador Participa en E-Verify El Derecho a Trabajar
    $34k-41k yearly est. 3d ago
  • Temporary Support Associate

    Tapestry, Inc. 4.7company rating

    Support associate job in Wichita, KS

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons and sell gift cards * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customer and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Competencies required: * Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $16.50 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 121357
    $15-16.5 hourly 60d+ ago
  • Retail Support Specialist

    DSI Systems 4.0company rating

    Support associate job in Wichita, KS

    Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!
    $26 hourly 13d ago
  • Support Autism - Evening Hours Mon-Fri

    Heartland ABA

    Support associate job in Wichita, KS

    Job Description Are you currently working in a role within Human Services or Social Services, providing crucial support to others? Consider directing your passion and expertise toward a fulfilling career in the Applied Behavior Analysis (ABA) field. Your valuable skills and commitment to enhancing lives can make a significant impact on children with Autism, aligning with a community dedicated to positive change. Perks: Same Day Pay! No more waiting for payday - now you can access a portion of your paycheck right after you clock in and out. Whether it's an emergency or you just need funds sooner, you'll have the flexibility to get paid immediately. Your time. Your money. On your schedule. Enjoy job security and advancement opportunities in the thriving ABA industry. Experience flexible schedules that accommodate your current commitments within the realm of Human Services or Social Services. Receive competitive compensation, recognizing and valuing your contributions. Ideal for those seeking part-time roles. Tailored for professionals with a background in providing compassionate care and support. No prior experience needed; we provide comprehensive training! Responsibilities: Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior. Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans. Record session data accurately using electronic devices. Foster a positive learning environment for clients and connect with families. Qualifications: High school diploma or equivalent. Willingness to learn and passionate about making a difference for children with Autism. Patience, compassion, and the ability to maintain a calm demeanor in challenging situations. Need to Know: Services will be provided in clients' homes or in community-based locations. All positions start off part-time. Required to take the 40-hour Registered Behavior Technician course. Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives. This position is perfect for anyone passionate about helping children with Autism thrive! We provide paid training - no prior experience is required. Great Fit If You Have Experience In: Education or early childhood development Childcare, babysitting, or youth mentorship Teaching assistant, paraprofessional, or instructional aide roles After-school programs or camp counseling Behavioral health, mental health, or social services ABA therapy or working with individuals with Autism Healthcare support (DSP, CNA, HHA, PCA, caregiver) Supporting a neurodiverse family member or loved one Behavior Technician, ABA, Registered Behavior Technician No experience? No problem - paid training is provided! Ready to channel your support skills into a purpose-driven career? Apply today, join our team, and let your passion positively impact the lives of children with Autism. Apply today to join our team, begin your career in ABA, and make that positive difference!
    $27k-41k yearly est. 22d ago
  • Firm Support Specialist I - Receptionist

    Forvis, LLP

    Support associate job in Wichita, KS

    Description & Requirements Firm Support Services at Forvis Mazars keep the firm running smoothly by delivering essential administrative support. Their work ensures operational efficiency, allowing teams to focus on their core goals. By maintaining a professional, well-organized environment, they play a key role in advancing the firm's mission and success. What You Will Do: The Firm Support Specialist I role is responsible for providing assistance to all employees and partners by assisting in various administrative and operational tasks. This is a highly detailed position that requires strong adherence to quality control standards. The essential duties and responsibilities include, but are not limited to, the items listed below. Other duties may be assigned as necessary. * Handle incoming phone calls for the Wichita office and related switchboard tasks with lasting, positive impression of the Firm * Greet guests with lasting, positive impressions of the Firm * Handle all aspects of incoming and outgoing mail and packages * Help keep break rooms presentable by making coffee, restocking coffee supplies, as well as other tasks, as needed * Ensure a clean, organized and efficient office environment * Assist with planning and execution of local events, meetings, and/or conferences. * Serve as a central point of contact for internal and external inquiries and routing them to the appropriate individuals. * When needed, finalizing documents in an electronic format such as pdf document or word document and proper filing/organization of those documents. * When needed, print documentation and bind for client delivery * Complete special projects as assigned Minimum Qualifications: * High school diploma or equivalent * Proficient in Microsoft Office Suite Preferred Qualifications: * Associate's Degree * 1+ year of related administrative experience #LI-WICH #LI-HC1
    $29k-44k yearly est. 14d ago
  • Coordination Support Specialist

    Pella Products of Kansas

    Support associate job in Wichita, KS

    The primary responsibility for this position is to serve as the contact for customers, contractors and outside salespeople in regard to installations, recoveries, returns, organizing and coordinating the transfer of product into the warehouse, and delivery of product to the job site. As well as handle service calls as needed to fulfill customer needs and service requests.Responsibilities Manage Retail Projects in Pella Service and Installation [PSI] and Order Management System [OMS] Monitors installation revision dates to ensure timely shipping, transfer, and delivery of product into the warehouse. Assume all communication responsibilities with the customers regarding their projects Responsible for daily PSI updates with Installation Manager Responsible for coordinating product ordering for Recoveries, including rescheduling with the customer. Processes returned merchandise via the Returned Goods Authorized [RGA] process to facilitate customer refunds and company cancellation fees. Coordinates service repair arrangements between the Service Techs and homeowners and/or builders. Back up Retail Purchaser: assist in booking orders and recoveries as necessary to cover for absences and excessive workload Responsible for cataloging pictures of jobs sites both prior to and after installation for marketing as well as liability. Set up and coordinate all custom finishing and value added services with sub-contractors to maintain installation date. Answers multi-line phone systems and routes calls accordingly. Ability to work closely with a diverse group of customers Create Service Events Assist customers with questions and concerns Provide support and work with customers remotely to implement solutions Gather customer's information and determine the issue by evaluating and analyzing the symptoms Communicate project information to various departments and maintain the project information files Maintain communication through phone and email with internal and external customers Ensure resolution to technician within the expected timeline Manage warranty, billing, and tracking of parts within Service Confirms accurate orders and availability of parts Follows company core values: Integrity, Accountability, Leadership, Respect Minimum Qualifications Two years of related sales assistant experience, ideally in the construction industry. Computer proficiency and the skill and ability to use company software (specifically PSI & OMS) and product scanners. Ability to sell. Ability to accurately calculate figures and apply concepts of basic accounting. Ability to establish rapport, present information, and respond to questions from contractors and sales. Problem resolution skills. Ability to partner with sales to meet and exceed customer's service expectations. Time management skills. Multi-task orientation. The ability to get along with others. Supervisor ResponsibilitiesThere are no supervisory responsibilities at this time.Work EnvironmentThe physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting at a desk. Extensive use of computer, keyboard and other office equipment. Often communicating with customers in person or on the phone. Occasional walking and lifting may be required. Important information We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.
    $29k-44k yearly est. Auto-Apply 2d ago
  • Caregiver Support Specialist

    Little Stars Therapy Services 4.0company rating

    Support associate job in Wichita, KS

    Are you passionate about supporting caregivers of individuals with Autism Spectrum Disorder (ASD) and related developmental disabilities? At Little Stars Therapy Services (LSTS), we are committed to not only providing the highest quality ABA therapy to our clients but also to offering critical support to the caregivers who play a key role in their development. We are seeking a dedicated Caregiver Support Specialist to join our team and be a vital resource for caregivers navigating ABA services and behavioral challenges. Job Responsibilities: Provide emotional and practical support to caregivers of children receiving ABA therapy. Educate and coach caregivers on ABA principles and how to implement behavior support strategies at home. Conduct regular check-ins with caregivers, offering guidance on managing challenging behaviors and reinforcing therapeutic techniques. Collaborate with BCBAs and ABA therapists to ensure consistent, individualized caregiver support that aligns with clients' treatment plans. Facilitate workshops, trainings, and group support sessions focused on ABA-related topics and family dynamics. Assist caregivers with accessing community resources and additional services to support their child's growth and development. Monitor and address caregiver concerns, stressors, and needs, creating a feedback loop with the clinical team for holistic care. For the Caregiver Support Specialist, a master's degree in psychology, social work, counseling, special education, or a related field is . What We Offer: Competitive salary and comprehensive benefits. Medical, dental, and vision insurance. Monthly bonuses based on performance. 13 paid holidays (subject to change). Opportunities for professional development and continuing education in ABA and family support. Work Flexibility Community Involvement & Outings
    $30k-36k yearly est. 60d+ ago
  • After-School Opportunity Autism Support

    BK Healthcare Management

    Support associate job in Newton, KS

    Are you currently working in an Education setting passionate about making a difference in children's lives? Maybe you're working for the Department of Education or a Private School as a teacher, teacher's assistant, or paraprofessional and looking for some additional work after 3 pm? Channel that passion into a career that aligns with your skills and expertise. Join us in the Applied Behavior Analysis (ABA) field, where your knack for working with children can bring about genuine change for those with Autism. Be a vital part of a community dedicated to enhancing lives. Perks: Same Day Pay! No more waiting for payday now you can access a portion of your paycheck right after you clock in and out. Whether it s an emergency or you just need funds sooner, you ll have the flexibility to get paid immediately. Your time. Your money. On your schedule. Great opportunity for anyone in Education or related fields, as many positions offer afternoon or evening hours. Great role for Teachers, Teachers Assistants, and Paraprofessionals! Enjoy job security and advancement opportunities in the thriving ABA industry. Experience flexibility and autonomy in your schedule. Receive competitive compensation. Ideal for those seeking part-time positions. A fantastic entry point into the field of psychology, providing valuable real-world experience. No prior ABA experience needed; we provide comprehensive training. Responsibilities: Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior. Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans. Record session data accurately using electronic devices. Foster a positive learning environment for clients and connect with families. Collaborate with families and BCBA Supervisor(s) to enhance treatment effectiveness. Qualifications: High school diploma or equivalent. Willingness to learn and passionate about making a difference for children with Autism. Patience, compassion, and the ability to maintain a calm demeanor in challenging situations. Need to Know: Services will be provided in clients' homes or in community-based locations. All positions start off part-time. Required to take the 40-hour Registered Behavior Technician course. Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives. This position is perfect for anyone passionate about helping children with Autism thrive! We provide paid training no prior experience is required. Great Fit If You Have Experience In: Education or early childhood development Childcare, babysitting, or youth mentorship Teaching assistant, paraprofessional, or instructional aide roles After-school programs or camp counseling Behavioral health, mental health, or social services ABA therapy or working with individuals with Autism Healthcare support (DSP, CNA, HHA, PCA, caregiver) Supporting a neurodiverse family member or loved one Behavior Technician, ABA, Registered Behavior Technician No experience? No problem paid training is provided! If you're compassionate, patient, and passionate about making a difference, we encourage you to apply. Apply today to join our team, begin your career in ABA, and make that positive difference!
    $27k-41k yearly est. 60d+ ago
  • Peer Support Mobile Responder

    Prairie View 4.5company rating

    Support associate job in Newton, KS

    To provide a friendly and professional response to persons experiencing emergent or urgent psychiatric or personal issues and responding to them in-person/on-site as safely appropriate and necessary. To collaborate and coordinate with local law enforcement/EMS/hospital emergency departments as appropriate and necessary to coordinate care and ensure a safe environment for the patient and staff providing mental health support and assessment. POSITION QUALIFICATIONS: Minimum Education: Bachelor's degree in related field of behavioral health sciences or equivalent Minimum Experience: Demonstrated skills in the provision of case management Must be at least 20 years of age Must have good listening skills, verbal skills, and written communication skills Must be able to observe patient demeanor and non-verbal communication for assessment purposes Must be able to pass Kansas Bureau of Investigation Screen, Central Registry Screen, and DCF (Kansas Dept. for Children & Families, formerly SRS) background check POSITION RESPONSIBILITIES: CLINICAL WORK ADMINISTRATIVE RESPONSIBILITIES ABILITY TO TRANSPORT PATIENTS COMMUNITY EDUCATION PROFESSIONAL DEVELOPMENT PERFORMANCE IMPROVEMENT EMPLOYEE CONTRIBUTES TO POSITIVE WORK ENVIRONMENT WITH CO‑WORKERS AND CUSTOMERS Benefits for FULL TIME Position: Affordable Blue Cross Blue Shield health insurance Retirement Plan (401k); match after 1 year of employment Generous Paid Time Off (PTO) accruals Company paid life and disability insurance. Employee Assistance Program Delta Dental of Kansas Vision Direct Flexible Spending Account Health Savings Account with employer contribution Bereavement Leave Plus much more
    $26k-30k yearly est. Auto-Apply 60d+ ago
  • Direct Support Lead

    Brightspring Health Services

    Support associate job in Newton, KS

    Our Company ResCare Community Living Are you driven to serve and help others in your community? Caregivers and Direct Support Professionals (DSP) are the heart of our company with their compassion, dependability, and care. If you want to make an impact by helping people live their best life, read more below and apply today! Responsibilities Collects and reports management information to ensure continuous evaluation and improvement of operations Works to create a positive work environment and proper deployment of direct care workers Reports safety and maintenance concerns as needed and Addresses and corrects health, safety, and environmental concerns Implements fiscal processes and loss control programs to ensure appropriate allocation of financial resources Completes all required documentation in a timely manner Monitors the budgets and finances of the person (s) served Coaches and mentors support staff and attends and participates in announced meetings Successfully completes all necessary training in a timely manner Other duties as assigned Qualifications Experience in providing services and supports to individuals with intellectual and developmental disabilities, or related disorders preferred Minimum age requirement is 18 years Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company Capable of working responsibly with highly confidential information Must be able to work independently as well as part of a team Must meet all agency requirements for pre-employment as required by Company and/or State regulations High school diploma or General Education Diploma. Exceptions to educational requirements must comply with state law and regulations Valid driver's license from state of residence with a satisfactory driving record as defined by Company's vehicle policy and/or liability insurance carrier (as applicable per program requirements) About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn. Salary Range USD $15.75 / Hour
    $15.8 hourly Auto-Apply 34d ago
  • ICS Administrative Support - COMCARE

    Sedgwick County, Ks 4.0company rating

    Support associate job in Wichita, KS

    Department: [[department]] Pay: $17.04 per hour. Work Schedule: Monday - Saturday between 7:00am-7:00pm, Flexible Schedule, 40 hours per week The ICS Support will be assigned to several Integrated Care Specialist (ICS) teams, providing administrative support to ensure community-based services can be provided to patients. Patient Charts * Maintain document tracking to ensure required documentation is up to date in the patient's chart through prompting of the ICS team to complete. May include coordinating with the caregivers to meet in person with ICS Support to complete needed documentation at the office location. * Ensure required assessments are completed on time through communication with the patient caregiver and ICS team, which may include utilization of assessment software to send to the caregiver electronically. Scheduling * Assist in scheduling patient follow up sessions post Community Crisis Center contact, including community providers. * Schedule interpreters for meetings and/or sessions. * Schedule 90-day treatment plan meetings to include community providers. * Schedule discharge sessions with ICS and/or hospital discharge specialist for PRTF/hospital discharge or diversion patients. * Create a schedule session in patient's Electronic Medical Record chart. Care Coordination * Review daily reports of patient contacts with the Community Crisis Center and notifying the ICS team of the contact. * Request documentation of treatment efforts such as diagnosis, from PCPs, external therapist, external psychiatrists Minimum Qualifications: High school diploma or equivalent. Two (2) years of general office experience. Must pass KBI, DCF child abuse check, and adult abuse registry check. Must complete orientations provided by Sedgwick County and COMCARE. Preferred Qualifications: 2 years of related experience. Associate degree in a Human Services Related field. Bilingual in English and Spanish It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at **************, TDD (Kansas Relay at 711 or *************. Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.
    $17 hourly 28d ago
  • IT Desktop Support Specialist

    Mid American Credit Union 3.5company rating

    Support associate job in Wichita, KS

    Job DescriptionSalary: $19/hr About Us Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates! That is why our mission at Mid American Credit Union is to be the best choice for quality financial services, above and beyond all other alternatives. Who Should Apply Mid American Credit Union is looking for individuals that like to be challenged, rewarded and inspired! This job is perfect for self-motivated, quick thinkers with unmatched problem solving skills. Are you ready to be a part of a team that exceeds member expectationsevery day? What You'll Do As part of the Information Systems Team, the IT Desktop Support Specialist is responsible for serving Mid American Credit Union staff and members through timely, accurate and professional resolution of issues and introduction of enhanced processes improving technology related processes. The IT Desktop Support Specialist is responsible for assisting other members of the IS team on maintaining the technology infrastructure and processing cycles in a manner that adheres to IT compliance and IT performance standards. Essential Duties and Responsibilities User Support: Respond to user requests for assistance in a timely, accurate and professional manner striving for first contact resolution. Log all user requests in ticketing system, assist other team members with open tickets as needed. Maintain positive working relationships with 3rd party vendors and engage those vendors to achieve timely resolution of issues as needed. Monitor service tickets for trends that require escalation. Monitor all routine scheduled activity to ensure completion of tasks within defined timeline; work with impacted staff to correct issues in the event of a job failure. Ensure all pending changes have been communicated to users. Monitor desktop deployments for replacement, including ancillary equipment such as signature pads, receipt printers, id scanners, printers, phones and security systems. Stage and test new desktops and ancillary equipment deployments in a manner that minimizes end-user issues. Maintain a 2-year forecast of estimated replacement to be reviewed quarterly. Maintain all PC/Server licensing on an on-going basis to ensure Mid American Credit Union is compliant with licensing terms. Assist in deployment of MACU approved systems and software. Serve as Admin for assigned systems maintaining system integrity and performing maintenance activities including standard upgrades. Make recommendations for enhancing systems for the organization. Support other ancillary systems by establishing familiarity with systems and seeking guidance from vendors as needed. User Security Ensure all workstations and servers are routinely updated with appropriate security programs/patches. Maintain records of such updates and ensure renewal of all services utilized for this purpose. Maintain user profiles per Mid American standards, ensuring only necessary levels of access are granted, including the deletion of profiles of former employees. Monitor internet usage logs and email filters, reporting issues to management. Administer staff cyber-security training programs. IT Compliance and Disaster Recovery: Ensure current IT related policies and procedures are followed as part of routine work activities. Maintain IS change management records and IS disaster recovery manuals on an on-going basis. Network Monitoring: Assist with maintenance, monitoring and reporting of network infrastructure performance to eliminate unscheduled downtime or processing errors that could have been prevented through proper maintenance and management of network components. This includes, but is not limited to, troubleshooting data communication systems, telecommunication systems, server performance, backup processes, VPN monitoring, internet usage monitoring, email filtering, etc. Required Skills/Abilities Ability to quickly identify technology related issues, determine the root cause, identify solutions, and implement fixes quickly and effectively for complex and abstract issues. Strong verbal and written communication skills. Ability to communicate complete information in a clear, concise and professional manner to a wide variety of audiences. Ability to demonstrate a high degree of integrity, trust-worthiness, and maintain confidentiality of information and job related data. Must be able to understand and apply credit union policies and procedures, including World Class Service Standards. Ability to lift and transport moderately heavy objects (up to 50 lbs.) such as computers. Ability to climb and crawl for inspection of cables in floors and ceilings. Ability to prioritize multiple tasks and adjust to changing priorities. Must be available to work nights and weekends as needed. Occasional overnight or out of town travel required. This may include working with PC's, networking, VOIP, and Network Virtualization Self Management Judgement - Exhibit sound and accurate judgment, support and explain reasoning for decisions; includes appropriate people in decision-making process. Knows when to appropriately seek supervisor input and/or approval. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality. Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent. Cultural Responsibilities Be committed to being part of the Mid American team! Show commitment to learning and growth. Consistently demonstrate a positive attitude and strong people skills during interactions with co-workers and members. Be able to work individually as well as with a team. Embrace change and be able to think of new ideas to assist our members. Demonstrate financial responsibility and professionalism. What You Need to Get the Job Done Education - A two-year college degree or completion of a specialized course of study at a business or trade school. Experience - Minimum two years of similar or related experience, including time spent in preparatory positions. What You'll Love About Us A Company that Cares.We are more than a financial institution; we give back to our community. We teach financial literacy and donate and support local organizations. Work that Stays at Work.Genuine work/life balance served here! Rest and Relaxation.Paid vacation time, personal leave and paid holidays! Health Benefits.Medical with HSA and FSA options, dental, and vision. Prepare for the Future.401(k) with a generous company match. Invest in YOU.Tuition Reimbursement Program. An Equal Opportunity Employer Mid American Credit Union is an Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law. Because our team members are trusted to handle sensitive information, we require all candidates who receive and accept employment offers to complete a background check before being hired. This Company Participates in E-Verify The Right to Work Este Empleador Participa en E-Verify El Derecho a Trabajar
    $19 hourly 5d ago
  • Retail Support Specialist

    DSI Systems 4.0company rating

    Support associate job in Wichita, KS

    Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!
    $26 hourly Auto-Apply 11d ago
  • Caregiver Support Specialist

    Little Stars Therapy Services 4.0company rating

    Support associate job in Wichita, KS

    Job Description Are you passionate about supporting caregivers of individuals with Autism Spectrum Disorder (ASD) and related developmental disabilities? At Little Stars Therapy Services (LSTS), we are committed to not only providing the highest quality ABA therapy to our clients but also to offering critical support to the caregivers who play a key role in their development. We are seeking a dedicated Caregiver Support Specialist to join our team and be a vital resource for caregivers navigating ABA services and behavioral challenges. Job Responsibilities: Provide emotional and practical support to caregivers of children receiving ABA therapy. Educate and coach caregivers on ABA principles and how to implement behavior support strategies at home. Conduct regular check-ins with caregivers, offering guidance on managing challenging behaviors and reinforcing therapeutic techniques. Collaborate with BCBAs and ABA therapists to ensure consistent, individualized caregiver support that aligns with clients' treatment plans. Facilitate workshops, trainings, and group support sessions focused on ABA-related topics and family dynamics. Assist caregivers with accessing community resources and additional services to support their child's growth and development. Monitor and address caregiver concerns, stressors, and needs, creating a feedback loop with the clinical team for holistic care. For the Caregiver Support Specialist, a master's degree in psychology, social work, counseling, special education, or a related field is required. What We Offer: Competitive salary and comprehensive benefits. Medical, dental, and vision insurance. Monthly bonuses based on performance. 13 paid holidays (subject to change). Opportunities for professional development and continuing education in ABA and family support. Work Flexibility Community Involvement & Outings
    $30k-36k yearly est. 2d ago

Learn more about support associate jobs

How much does a support associate earn in Wichita, KS?

The average support associate in Wichita, KS earns between $24,000 and $69,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Wichita, KS

$40,000

What are the biggest employers of Support Associates in Wichita, KS?

The biggest employers of Support Associates in Wichita, KS are:
  1. Chico's FAS
  2. The Arnold Group
  3. Tapestry Salon & Day Spa
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