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Teceze
Support associate job in New York, NY
Hi,
🚀 New Opportunity - Desktop Support Specialist🚀
We're working with a leading global tech organization that is looking for an experienced Desktop Support Engineer to join their team in Midtown, Manhattan, NY.
Job Title: Desktop Support Specialist
Location : Midtown, Manhattan, NY
Overview
We are looking for a dedicated and proactive Desktop Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Provide deskside and remote technical support for desktops, laptops, printers, and other peripherals.
Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments.
Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti.
Diagnose and resolve hardware, software, and network connectivity issues efficiently.
Support Active Directory, user account management, and access permissions.
Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations.
Assist in system imaging, migration, and data backup/recovery.
Provide support for mobile devices and MDM platforms such as Microsoft Intune.
Collaborate with other IT teams to escalate and resolve advanced technical issues.
Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools.
Manage IT assets and ensure inventory accuracy and compliance with company standards.
Technical Skills
Desktop and Deskside Support
Windows OS, mac OS, and Microsoft Office Suite
SCCM / Intune / Ivanti
Active Directory, DHCP, DNS, and VPN
Mobile Device Management (MDM)
ServiceNow / Help Desk Systems
Troubleshooting and Root Cause Analysis
Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers)
Backup and Data Recovery Solutions
Software Installation & Operational Testing
Qualifications & Skills
2 years of experience in desktop or IT support roles.
Strong troubleshooting and communication skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Why Apply?
This is a fantastic chance to work on a high-profile project in Midtown, Manhattan, NY.
$43k-63k yearly est. 3d ago
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Psychosocial Wellbeing Support Adviser - Australia Awards Global SupportMechanism (AAGSM) Global
Palladium 3.1
Support associate job in New York, NY
Psychosocial Wellbeing Support Adviser - Global Support Unit
1-year Fixed term with possibility of extension
Competitive salary and hybrid work arrangement
Friendly and supportive work environment
Canberra preferred other locations within Australia considered
About Palladium
Palladium is a global leader in the design, development, and delivery of Positive Impact - the intentional creation of enduring social, climate and economic value. We work with governments, businesses, and investors to help solve the world's most pressing challenges. With a team of more than 4,000 employees operating in 90-plus countries and a global network of over 35,000 experts, we help improve economies, societies, the environment, and, most importantly, people's lives.
The program
The Australia Awards Global Support Mechanism (AAGSM) is an initiative designed to enhance the Department of Foreign Affairs and Trade's (DFAT) international scholarship program -by providing operational, technical and analytical services to DFAT and the broader scholarship delivery network (scholars, Universities, Industry, DFAT posts). In doing so, the AAGSM enhances DFAT's capacity to drive policy, partnerships and respond to the demand for evolved scholarship program delivery architecture. The AAGSM consists of the Global Support Unit (GSU) - responsible for operational and technical services to DFAT's International Education and Scholarships Branch (EDB) and scholarship network, and the Global Research Unit (GRU)
The role
The Psychosocial Wellbeing Support Adviser plays a key role in advancing strategic objectives by providing technical support services that promote gender equality, disability and social inclusion outcomes throughout DFAT's international scholarship programs network. It is responsible for providing highlevel psychosocial and wellbeing advice, policy guidance, capacity support and training across the Australia Awards network throughout the scholarship and Fellowships cycle.
The role supports the psychosocial wellbeing of scholars and fellows by offering expert psychosocial guidance, case management and advisory support to the network. It also leads the development of psychosocial wellbeing capacity building and learning initiatives and contributes to policy review and bestpractice programming.
The position is supervised by the Senior GEDSI Adviser and may oversee ShortTerm Advisers (STAs) to ensure a coordinated approach to case management, policy and service delivery.
Responsibilities will ensure:
Lead and advise on critical psychosocial and mental health incidents in collaboration with scholars, DFAT, institutions and support services; contribute to policy development and improvements with a wellbeing focus; and design, deliver or support capacitybuilding activities on psychosocial wellbeing, mental health and case management across the Australia Awards network.
Provide confidential and culturally sensitive psychosocial support and case management to scholars, including predeparture assessments, tailored support plans, liaison with universities and DFAT on complex cases, referral to appropriate wellbeing services, and maintaining accurate case records in line with privacy and case management systems and protocols.
Provide ondemand expert advice to DFAT, Post staff and Australian universities on managing scholar psychosocial wellbeing issues, and support institutions in implementing and sharing bestpractice mental health and wellbeing approaches across the network, recognising differing institutional contexts and resourcing.
Contribute to policy and program development by reviewing and enhancing psychosocial wellbeing policies, developing guidelines and resources, facilitating consultations across the Australia Awards network, and working with the M&E team to monitor trends and risks and recommend proactive strategies.
Build capacity and strengthen stakeholder engagement by delivering psychosocial wellbeing training, fostering collaboration with institutions, working with the Disability Adviser on joint guidelines and toolkits for intersecting needs, and promoting an inclusive environment that supports scholar resilience and wellbeing.
Contribute to MEL and reporting activities by collaborating with DFAT, GRU and other stakeholders on research and trend analysis; convening learning and sharing initiatives (including Communities of Practice where required); participating in GSU reflections and MEL activities aligned with annual plans; using insights to refine program strategies and enhance scholar experience; and delivering highquality reporting in line with DFAT standards.
About you
You will bring demonstrated expertise in designing and delivering psychosocial wellbeing, mental health and disabilityinclusion capacitybuilding and policy initiatives that are both preventative and responsive, and that uphold the critical care and safeguarding needs of diverse cultural and social groups.
Additional key requirements include:
Tertiary qualifications in Psychology, Mental Health, Nursing or Counselling or another relevant field and/or equivalent relevant experience and training.
Proven expertise in designing and delivering psychosocial wellbeing, mental health and disability inclusion capacity-building and policy initiatives that are both preventative and responsive to the critical care and safeguarding needs of diverse cultural and social groups
Proven expertise in psychosocial wellbeing and mental health case management within the Australian healthcare system, ensuring case management protocols and confidentiality meet high professional standards and fostering positive stakeholder collaboration to support scholar wellbeing and continuity of care
Proven expertise in conducting psychosocial and mental health analysis and research, undertaking consultations, developing strategies, and assessing and strengthening policies and practice
Experience in safeguarding in a multicultural and inclusive environment; experience in international scholarship programs or in the tertiary education environment is highly desirable
excellent interpersonal skills, including cross-cultural experience and communication skills, with the ability to navigate complex issues
Demonstrated excellence in stakeholder engagement to maintain productive relationships, facilitate capacity development and influence a wide range of stakeholders,
Excellent writing skills with the ability to adapt to a wide range of purposes and audiences, including research, strategic, policy, templates and training documents.
To Apply
Please submit your application online, including your CV and brief cover letter (maximum 2 pages), outlining your suitability in line with the requirements of the position.
Established working rights required for suitable candidates; there is no visa sponsorship or relocation support available.
For further information please email
Closing date: Sunday 18 January 2025, 11.59pm AEDT
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodations to be made due to a disability, or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss.
Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
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$104k-138k yearly est. 4d ago
Resolution Support Specialist (FINRA License Required)
ADP 4.7
Support associate job in Florham Park, NJ
ADP is hiring a Resolution Support Specialist I. In this position you will respond to requests for research and issue resolution that require research time to resolve, thereby allowing front line associates to be available to clients. In addition you will work on special projects that support client satisfaction and retention.
To succeed in this role, you must be comfortable working in a fast based environment where adaptability, responsiveness, and empathy are must-haves. Over the phone and in writing, your communication style is clear and easy for our clients and internal partners to understand and act on. You will need to balance your workload, handle back-to-back inquires, and use solid decision making to determine the best path to resolution. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP.
You must have the ability to flex and adapt in this role. You thrive in an environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
RESPONSIBILITIES:
You adhere to a daily schedule and organize yourself to deal with a high volume of different tasks.
Receives requests for research and issue resolution via phone, email or queue.
Determines appropriate corrective action to resolve issues and minimize impact to clients.
Managing your own caseload and follow up, while adhering to internal SLAs for response times.
Performs duties of inbound Client Service Representative or Sales Support Specialist during peak periods.
Helps onboard new clients with a focus on driving positive client satisfaction surveys
Performs proactive check-ins with clients via email and phone calls.
Successfully navigates through all systems and properly utilizes each system to its full potential i.e. Omni, Tops, CEH, DBAL, PES, Plan Sponsor Website, Admin Web, RUN.
Utilizes de-escalations skill to resolve issues, escalating them to management when appropriate.
Suggests and implements procedural and process changes for achieving team goals/performance functions.
Building rapport, establishing trust and shining with professionalism on every interaction
Aptitude to grasp new concepts or tools by actively learning.
Makes decisions based on available resources, constraints and organizational values.
You should be available to work overtime hours during peak times
Performs other related duties as assigned
QUALIFICATIONS REQUIRED:
* 1 year experience in a client service call center environment required.
* FINRA 6 & 63 required
A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:
* Experience noted above, OR
* Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
Available Locations
Florham Park, New Jersey, United States
Allentown, PA, United States
El Paso, TX, United States
Louisville, Kentucky, United States
Dallas, TX, United States
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $16.35 - USD $33.17 / Hour*
* Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$33.2 hourly 5d ago
Client Support Specialist - WealthTech / RIA Focus
Taurus Search 4.6
Support associate job in New York, NY
My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology.
Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products
We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams.
My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.
$39k-47k yearly est. 3d ago
Content Management System Specialist
TSR Consulting 4.9
Support associate job in Princeton, NJ
84155
**Please only local candidates to Princeton NJ
**MUST have Pharmaceutical or Life Sciences industry experience
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment.
Must have skills:
Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard)
Strong understanding of content workflows and regulatory compliance
Ability to manage large-scale communications and user support
Pharmaceutical or Life Sciences industry experience, especially in promotional content management
Familiarity with regulatory review processes and compliance standards
Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments
Experience managing global user bases and supporting multi-country implementations
Pay: $27-28/hour W2
Location: Princeton NJ
Responsibilities:
This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms
It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows
Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault
Manage tags, campaigns, and agency lists in Veeva Vault
Partner with IT to understand, test, and validate changes in UAT and Production environments
Maintain and update support guides in Review Central and Veeva Vault Resources
Serve as the sole approver for all test runs and scripts for Veeva Vault
Maintain static permission lists and control mail groups used for communications
Manage, update, and resolve access/permission issues in PromoMat
Approve ServiceNow tickets for system access across MLR and eWizard platforms
Maintain the master agency user list and support market leads in adding new countries
Assist Regulatory Ops with workflows, permissions, and profiles for external users
Work with users to provide guidance and troubleshoot workflow issues
$27-28 hourly 4d ago
Database Support Analyst (On-site)
Teksystems 4.4
Support associate job in Florham Park, NJ
Key Responsibilities * Design, develop, and maintain database applications using the Sesame Database Manager. * Create forms, reports, automation scripts, and database structures to support operational needs. * Develop clear, structured work instructions on how to use the Sesame Database Manager
* Provide user training, create user guides, and offer ongoing support to ensure consistent adoption of new systems.
* Assist with data migration, data integrity initiatives, and system integration activities.
*Skills*
Support, Troubleshooting, Java, Database administrator, Sql
*Top Skills Details*
Support,Troubleshooting,Java,Database administrator
*Additional Skills & Qualifications*
* Experience developing databases or applications using Sesame Database Manager (or similar platforms).
* Strong understanding of relational database concepts, workflow design, and data integrity principles.
* Experience creating work instructions, SOPs, or similar documentation.
* Ability to train and support users across technical and non-technical roles.
* Strong analytical, communication, and problem-solving skills.
* High attention to detail and commitment to quality.
* Knowledge of ERP or LIMS systems.
* Basic scripting and Java experience
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Florham Park, NJ.
*Pay and Benefits*The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Florham Park,NJ.
*Application Deadline*This position is anticipated to close on Jan 18, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$30-35 hourly 2d ago
Patient Relations Support Specialist
NYC Health + Hospitals/Correctional Health Services 4.7
Support associate job in New York, NY
NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island.
Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails.
Examples of work:
Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database.
Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items.
Answer incoming calls, compose email identifying case as a complaint and/or request.
Review voicemails, transcribing messages and email.
Enter and update new cases into the Patient Relations database.
Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies.
Complete day-end reconciliation of inquiries received, assigned and sent.
Perform additional tasks as assigned.
Minimum Qualifications:
1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or,
2. A satisfactory combination of education, training and experience.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
Loan Forgiveness Programs for eligible employees
College tuition discounts and professional development opportunities
College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs
Commuter Benefits Programs
$40k-61k yearly est. 1d ago
RLT Account Customer Support Associate - East Hanover, NJ - 2 Openings
Novartis Group Companies 4.9
Support associate job in East Hanover, NJ
The Associate Account Support role is responsible to complete customer support activities including but not limited to product administration scheduling, associated order management and delivery for Radioligand therapies (RLT) primarily via phone and email.
HQ based, East Hanover, NJ - relocation not available, only local candidates will be considered - SHIFT between 6:30 AM - 5:00 PM ET
Job Description
- Complete customer support activities including but not limited to product administration scheduling, associated order management and delivery
- Answer questions from Novartis NPS field associates to provide support to customers. Partner with cross-functional stakeholders to provide accurate and timely customer feedback
- Effectively leverage internal systems for ongoing case management which includes phone and email outreaches, case documentation, and customer inquiry/request resolution.
- Handle interactions and/or cases (with appropriate escalation) as it pertains to navigating product ordering and delivery. Ability to complete all calls once they have begun to ensure no interruption of service.
- Follow protocols for responding to customer inquiries across communications (e.g., phone, chat, fax, iSMS / text, mail, and e-mail) in a prompt and courteous manner
- Prepare proper documentation, and notifications; perform proper escalation, tracking, and follow-up
- Adhere to all applicable Working Practice Documents (WPDs), Work Instructions (WIs) and Compliance Guidelines
- Ability to work the scheduled work hours, which generally will be an 8.5-hour shift with two paid rest breaks and an unpaid lunch break. This position will require holiday support for CS team
- Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processes.
Education (minimum/desirable):
Bachelor's degree required
Languages:
Fluent English, other languages desirable
Experience:
* 1+ years of progressive business experience in the biopharmaceutical industry with broad understanding of pharmaceutical sales, marketing, customer and patient services
* Ability to manage multiple projects and consistently meet deadlines
* Strong interpersonal and time management skills, and an ability for productive collaboration across varying departments
* Detail oriented problem solver who can make clear-headed decisions while under pressure
* Strong written and verbal skills
* Proficient in PowerPoint and Excel, telephony and navigating systems related to product ordering and case management preferred
* Ability to work a flexible staggered schedule (early mornings/ later evenings)
* Oncology experience preferred
Location:
- US / East Hanover Based
- No travel required
The salary for this position is expected to range between $63,630 and $118,170 per year.
The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.
Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.
To learn more about the culture, rewards and benefits we offer our people click here.
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Salary Range
$63,630.00 - $118,170.00
Skills Desired
Adobe InDesign, Business Networking, Communication, Curious Mindset, Customer Retentions, Digital Marketing, Email Marketing, Marketing Campaigns, Marketing Communications (MarCom), Marketing Materials, Marketing Planning, Mobile Marketing, Office Administration, Press Releases, Social Media, Standard Operating Procedure (SOP), Trade Show
$40k-54k yearly est. 5d ago
IP & Tech Transactions Associate
Marsden 3.9
Support associate job in New York, NY
I am working with a global top law firm looking to grow its IP and Tech Transactions group at the Associate level in New York. Ideally the group are looking for attorneys between class of 2020-2022 but could be open to looking at someone who falls just either side of this range.
The group does a mix of standalone commercial work and transactional support on major M&A and financing deals. A large portion of the clients are tech giants and emerging tech companies, with the balance being global companies that operate across every major industry.
You should have experience from another top law firm. If you have done a stint in house, you may also be eligible to apply.
*This is a market paying law firm*
Please reach out to me to discuss:
*******************************
************
$71k-110k yearly est. 4d ago
Freelance Contracting for IT Techs, designers and Online Tech Services
Advanceqt.com
Support associate job in New York, NY
Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work.
We provide a platform and you work for various clients.
$50k-86k yearly est. 14d ago
Journal Support Specialist
Springer Nature
Support associate job in New York, NY
Job Title: Journal Support Specialist
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature
About the Role
The Journal Support Specialist is a key member of the Publishing Support team, reporting to the Journal Support Manager. This role provides expert customer service to authors, editors, and internal stakeholders across the publishing journey, with a focus on Open Access workflows and policy-driven processes.
The specialist collaborates with Editorial, Finance, Production, and Policy teams to resolve queries, improve workflows, and enhance the author experience. The role requires a strong understanding of publishing operations, financial processes, and project management principles, with an emphasis on continuous improvement and cross-functional collaboration.
Responsibilities
Customer Service & Vendor Management
Respond promptly and professionally to author queries via Freshdesk and chat.
Liaise with vendor teams (e.g., Straive) to ensure consistent service delivery.
Communicate updates and policy changes to SNCS and vendor teams.
Monitor query volumes and types; generate reports and insights.
Provide training materials and feedback to vendor team leaders.
Workflow & Quality Management
Maintain and improve documentation, workflows, and canned responses.
Review ticket handling for quality assurance and recommend improvements.
Analyze satisfaction survey feedback to identify pain points and opportunities for automation or self-service.
Project Management & Process Improvement
Lead or contribute to continuous improvement initiatives aligned with departmental strategy.
Apply Lean Six Sigma principles to streamline processes and enhance efficiency.
Collaborate with internal stakeholders to adapt projects to evolving business needs.
Prepare data and background materials to support proposed changes.
Finance & Invoice Support
Draft and review contracts to meet customer and business requirements.
Manage invoice creation, cancellation, and edits in SAP.
Ensure compliance with financial policies and resolve payment-related queries.
Generate reports and follow up on outstanding invoices.
Experience, Skills & Qualifications:
Essential
Strong organizational and time management skills.
Detail-oriented with a high level of accuracy.
Proficient in Freshdesk, SAP, OASiS, Microsoft Office, and project management tools.
Excellent written and verbal communication skills.
Ability to handle confidential information with discretion.
Initiative-driven with problem-solving capabilities.
Comfortable working in agile, fast-paced environments.
Desirable
Understanding of publishing workflows and Open Access policies.
Experience with contract drafting and financial processes.
Familiarity with Lean Six Sigma methodologies.
Strong networking and research skills.
Empathetic and collaborative approach when working with vendor teams.
Project management experience and ability to lead cross-functional initiatives.
Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below:
Medical, Dental and Vision
401(k) with company match and contribution
Hybrid office working policy, Summer Hours, and paid time off
Flexible Spending and Commuter programs
Multiple Life insurance options
Disability coverage
Tuition Assistance
Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance
Employee Assistance Program
Family friendly benefits and a variety of employee discounts
An array of Employee Social Networks
US Annualized Base Salary Range: $42,000 - $50,000. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.
Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster.
At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: gp/group/taking-responsibility/diversity-equity-inclusion
For more information about career opportunities in Springer Nature please visit SpringerNatureCareers/
#LI-EG1
$42k-50k yearly 3d ago
Senior Investor Onboarding and Support Associate
Masterworks 3.5
Support associate job in New York, NY
Masterworks is the leading platform for investing in SEC-qualified shares of blue-chip artwork by names like Banksy, Basquiat, and Picasso. In just a few years, we've built a portfolio of over $1 billion in world-class art and opened access to the $1.7 trillion art market for more than 900,000 investors.
We've been featured in The New York Times, CNBC, The Wall Street Journal, and Financial Times, and were recognized as one of LinkedIn's Top 50 Startups in the U.S. Following our $110M Series A, Masterworks achieved unicorn status - and we're just getting started.
Our 80+ employees work together in our Financial District headquarters, where collaboration, learning, and innovation happen every day.
Why Join Masterworks
You're excited by the intersection of finance, technology, and art.
You want to help democratize access to alternative investments.
You thrive in a fast-paced, collaborative startup environment.
You value doing meaningful work that directly impacts investors and company growth.
If that sounds like you, we'd love to meet you.
The Role
As Senior Investor Onboarding and SupportAssociate, you'll be the first point of contact for investors, and a point person for the onboarding process, ensuring compliance, and setting the tone for an exceptional client experience. You'll also play a key role in supporting VIP investor success post-sale, building relationships that foster confidence and long-term engagement.
What You'll Do
Investor Onboarding
Welcome new investors to the platform and guide them through account setup, KYC verification, and documentation.
Coordinate across internal teams (Compliance, Advisory, Product, Finance) to ensure every account is activated smoothly and efficiently.
Maintain a deep understanding of our product and investment process to confidently address investor questions.
Investor Success & Support
Build trusted relationships with VIP investors, proactively addressing questions and ensuring they feel supported beyond onboarding.
Act as the voice of the investor within Masterworks, surfacing insights and feedback that help improve the client experience.
Manage communications through CRM and ticketing systems, maintaining professionalism and attention to detail across all interactions.
What We're Looking For
3-5+ years of experience in client service, onboarding, operations, or investor support (financial services preferred).
Strong verbal and written communication skills - you make complex ideas simple and human.
Customer-first mindset with a passion for delivering white-glove service.
Bias to action, sound judgment, and ability to navigate ambiguity.
Collaborative and team-oriented approach.
High proficiency with CRM systems (HubSpot experience a plus).
Interest in art, finance, or alternative investments.
Familiarity with regulated environments or investor accreditation (a plus).
Perks & Benefits
Daily catered lunches
Health, dental, and vision coverage (with FSA options)
PTO and 401(k)
Free museum and gallery admission
Company events, happy hours, and social clubs
Compensation Philosophy
The base salary range for this role is $75,000-$90,000. Actual compensation will depend on experience, qualifications, and market alignment. Exceptional candidates may fall outside the posted range.
$75k-90k yearly Auto-Apply 11d ago
Production Support Technician
Artech Information System 4.8
Support associate job in Morris Plains, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area.
Major Accountabilities
ISO 8 Activities:
Ensure accurate SAP inventories are maintained for all components.
Proper status segregation and storage of media lots.
Support the maintenance of an audit ready state of the ISO 8 Area
Timely response to all module requests.
Batch Records are properly kitted and staged based on production schedule.
All gowning materials in the ISO 8 area are maintained to adequate levels.
ISO 8 area has ample supply of non-inventory items
Logbooks entries are clear and complete.
Kanban system is utilized to ensure FIFO
Equipment cleaning is performed as required
Ensure Batch records are reviewed and corrected in a timely manner.
Skills:
1-3 years of related experience in cGMP/FDA regulated industry.
Warehouse experience preferred.
SAP knowledge preferred.
Other Qualifications:
Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required.
Must be well organized, flexible and work with minimal supervision.
Ability to lift up to 50 lbs.
Alternate shifts, weekends and overtime will be required
Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials
Qualifications
High School Degree or GED equivalent.
Additional Information
For more information, Please contact:
Akriti Gupta
**************
Morristown, NJ 07960
$77k-114k yearly est. 60d+ ago
Technical Production Support PM
Hsssoft
Support associate job in Warren, NJ
FULLTIME.
Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches.
Detailed JD:
• About 12+ years in overall IT.
• Technical background - Preferably Java development background
• PL-SQL skills - Intermediate level
• Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc
• Experience in L3 support
• Experience in Defect Triaging, Functional Analysis
• Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months)
• Excellent communication and articulation skills.
• Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level)
• Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al)
• Experience in driving and mentoring team
Needs to take “Driver seat” and run independently with minimal supervision.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$64k-110k yearly est. 60d+ ago
Technology Support III - Mainframe, Distributed Production Support
JPMC
Support associate job in Jersey City, NJ
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience in observability and monitoring tools and techniques
Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Experience with an IBM zSeries Mainframe environment.
Knowledge of z/OS, JCL, TSO/ISPF
Experience and knowledge of COBOL/Natural
Experience and knowledge of DB2/Adabas and VSAM & utilities
Knowledge of CONTROLM/CA7/ZEKE scheduling tool
Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files
Experience using incident management tools (Service Now)
Preferred qualifications, capabilities, and skills
Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services
DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support
AWS cloud experience
Experience managing projects and migrations
$64k-111k yearly est. Auto-Apply 60d ago
IT Security production support Specialis
Tata Consulting Services 4.3
Support associate job in Pennington, NJ
Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain.
* Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required.
* Well versed with ITIL framework
* Excellent Communication Skills
* Demonstrate a strong work ethic and takes pride in accomplishment.
* CISSP OR equivalent Information Security domain certificate will be value add.
* Exhibits strong drive for results and success.
* Persists in the face of significant difficulties, does not give up easily.
Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices.
Generic Managerial Skills, If any
Identity and access Management
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $110,000-$120,000 a year
$110k-120k yearly 13d ago
BCBA - 5K Sign-On- Dedicated Clinical Support - Union, NJ
Flywheel Centers 4.3
Support associate job in Union, NJ
Job DescriptionBCBA - Union, NJ (Fully Center-Based | Afternoon/Evening) Make an Impact. Get the Support You Deserve.
At Flywheel Centers, we believe BCBAs do their best work when they're supported, focused, and valued. This is a role where you can deliver high-quality ABA care, grow professionally, and actually enjoy your work.
What Sets This Role Apart:
$5,000 Sign-On Bonus - $2,500 after 3 months, $2,500 after 6 months
Fully Center-Based - no home visits, no travel between clients
Dedicated BT Liaison - we handle scheduling, parent communication, and coordination, so you can focus on what matters
Hands-On Clinical Support - engaged Clinical Director + dedicated BCBA supervisor
Reasonable Caseloads - manageable assignments for meaningful clinical outcomes
Growth Opportunities - clear path to Lead BCBA or Clinical Director
Your Role
Conduct assessments, create individualized treatment plans, provide parent training, and supervise RBTs
Collaborate with your clinical team to ensure best practices and high-quality outcomes
Maintain documentation and compliance with QA support
Participate in ongoing professional development
Who You Are
Master's degree in ABA, Psychology, Education, or related field
Active BCBA certification
Collaborative, ethical, and committed to quality care
Job Posted by ApplicantPro
$29k-36k yearly est. 12d ago
Desktop Support Specialist
Teksystems 4.4
Support associate job in New York, NY
Provide direct end user support in the New York City area, while working as part of a global infrastructure support team providing remote support for all our locations worldwide. Joins a global team of 9 people with one other Sr. sitting in NYC. * Provide first class support for a creative and executive team
* Provision new equipment and onboard new users and provide welcome training
* Perform account provisioning and permissions assignments
* Install, configure, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and
other peripheral equipment as required.
* Perform basic break fix tasks
* Support security teams on incident response and use of patching and anti-malware tools
* Troubleshoot connectivity issues both wired/wireless
* Provide global support for any SMP location as required
* Laisse with L2 & L3 teams to assist with troubleshooting and configuration of local
infrastructure as required
* Navigate a wiring closet to patch workstations/devices into the network as appropriate
* Work in our Service Desk ticketing system
* Document troubleshooting steps & procedures so others can leverage knowledge
* Maintain inventory of local assets
* Project based work as needed
*Skills*
Desktop, Support, Imaging
*Top Skills Details*
Desktop,Support,Imaging
*Additional Skills & Qualifications*
4+ years of related experience.
* Strong understanding of Windows and Mac environments.
* Have strong interpersonal skills and be able to manage expectations of a demanding user
community.
* Proficient in MS Word, Excel, Outlook, and PowerPoint and Office 365 Administration
* 8 - hour business workday but variations in work volume frequently require extended working
hours for evening and late-night events
* Be familiar with basic security & privacy principles (MFA, Access Control, Asset Management, phishing, data protection, encryption) * Broadly familiar with basic networking concept (tcp/ip, subnets, dhcp, dns) * Experience with ITSM (Jira or ServiceNow, for example) * Familiar with MDM (Mobile Device Management) (Intune, JAMF, or Addigy, for example) * Experience working with Intune & Autopilot is a plus
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of New York, NY.
*Pay and Benefits*The pay range for this position is $20.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in New York,NY.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-30 hourly 2d ago
Information Technology Desktop Support
Teceze
Support associate job in New York, NY
Desktop Support Engineer - White Glove / Executive IT Support
Longterm Contract
Updated Job Overview (Enhanced)
Teceze is hiring a Desktop Support Engineer - White Glove / Executive IT Support to provide high-touch, premium on-site IT support for CIO, CXO, and senior leadership users at one of our prestigious enterprise clients. This role is ideal for an engineer with up to 3 years of experience who demonstrates professionalism, discretion, and strong technical fundamentals combined with excellent customer service skills.
The engineer will act as a trusted IT partner for executives, ensuring minimal downtime, seamless technology experiences, and proactive issue resolution. The role requires hands-on expertise in end-user computing, executive device support, conference room technologies, and coordination with infrastructure teams.
Key Responsibilities (Added & Enhanced Points)
Deliver white-glove, executive-level IT support to CIO, CXO, and senior leadership users with a high degree of professionalism and confidentiality.
Provide priority incident response and proactive monitoring for executive users to minimize business disruption.
Install, configure, and support executive desktops, laptops, tablets, mobile devices, and peripherals in Windows and mac OS environments.
Perform IMAC activities with attention to executive workspace standards and documentation.
Support and troubleshoot conference room technologies, AV systems, Teams/Zoom meetings, and executive presentations.
Act as a single point of contact for VIP users, coordinating with internal IT teams and vendors for rapid resolution.
Maintain strict SLA adherence and escalation management for executive incidents.
Assist with new executive onboarding, device refreshes, data migration, and secure setup of workstations.
Provide Hands & Feet support for infrastructure, network, and data center teams, including basic server room activities when required.
Ensure accurate asset tagging, inventory updates, and lifecycle tracking for executive IT equipment.
Document issues, resolutions, and best practices in the ticketing system and knowledge base.
Follow security, compliance, and confidentiality standards while handling executive systems and data.
Required & Preferred Skills (Refined for White Glove Support)
0-3 years of hands-on experience in Desktop / End-User Computing support in enterprise environments.
Strong working knowledge of Windows and mac OS operating systems.
Experience supporting Office 365, Outlook, Teams, OneDrive, and common enterprise applications.
Basic understanding of network concepts (LAN, Wi-Fi, DHCP, DNS).
Exposure to IT asset management, ticketing systems, and vendor coordination.
Prior experience supporting VIP / executive users is highly preferred.
Familiarity with conference room AV setups, docking stations, monitors, and executive workspaces.
Basic exposure to data center environments, racking, cabling, and labeling is a plus.
Exceptional communication, presentation, and interpersonal skills.
Strong sense of ownership, discretion, and customer-first attitude.
Ability to work calmly under pressure in a fast-paced, on-site executive environment.
$42k-71k yearly est. 3d ago
Production Support Technician
Artech Information System 4.8
Support associate job in East Hanover, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Ensure accurate SAP inventories are maintained for all components.
• Proper status segregation and storage of media lots.
• Support the maintenance of an “audit ready” state of the ISO 8 Area
• Timely response to all module requests.
• Batch Records are properly kitted and staged based on production schedule.
• All gowning materials in the ISO 8 area are maintained to adequate levels.
• ISO 8 area has ample supply of non-inventory items
• Logbooks entries are clear and complete.
• Kanban system is utilized to ensure FIFO
• Equipment cleaning is performed as required
• Ensure Batch records are reviewed and corrected in a timely manner.
Qualifications
Skills:
• 1-3years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred.
• SAP knowledge preferred
Qualifications:
• Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required.
• Must be well organized, flexible and work with minimal supervision.
• Ability to lift up to 50 lbs.
• Alternate shifts, weekends and overtime will be required
• Requires handling of chemicals such as corrosives, solvents & bio-hazardous
Education:
• High School Degree or GED equivalent.
Additional Information
For more information, Please contact:
Sneha
************
How much does a support associate earn in Woodbridge, NJ?
The average support associate in Woodbridge, NJ earns between $33,000 and $117,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Woodbridge, NJ
$63,000
What are the biggest employers of Support Associates in Woodbridge, NJ?
The biggest employers of Support Associates in Woodbridge, NJ are: