Support associate jobs in Youngstown, OH - 237 jobs

Are you motivated to take your experience to the next level? ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service oriented Desktop Support Specialist. The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… Install and configure all new PCs and laptops Perform hardware and software break / fix work including but not limited to upgrades Develop expert understanding of PC hardware, software, internal software and associated technologies Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution Execute planned and unplanned infrastructure downtime activities as required Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis Monitor the infrastructure to identify/resolve issues Respond to escalated end-user issues WHO YOU ARE You possess … A Technical Associates Degree or equivalent preferred 2 to 3 years of relevant technical work experience Effective problem solving skills The ability to multi-task Outstanding customer service skills Responsibilities Installs and configures all new PCs and laptops Performs hardware and software break / fix work including but not limited to upgrades Develops expert understanding of PC hardware, software, internal software and associated technologies Diagnoses/resolves end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution Executes planned and unplanned infrastructure downtime activities as required Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis Monitoring the infrastructure to identify/resolve issues Responding to escalated end-user issues Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment Providing problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance Moves employee equipment Organizes and maintains equipment inventory levels Analyzes and evaluates PC hardware and software Responsible for a broad set of desktop and related technologies including high-end copiers, scanners, and printers Assists with purchase order activity Frequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds Provides support utilizing all available tools including remote control technologies Assists in the coordination and execution of planned and unplanned infrastructure downtime activities as required Understudies one or more infrastructure technology disciplines Grasps concepts and develops skill-set Applies learning on a supervised basis All other duties as assigned Qualifications Technical Associates degree or equivalent preferred 2-3 years of relevant technical work experience Experience in a Windows 11, and Mac OS X environment Experience with Office 365 and above Experience with multiple hardware platforms Experience with iOS and Android mobile platforms Certifications a plus (A+ or other) Effective problem-solving skills Customer service skills Detail oriented Sound analytical skills Ability to multitask Collaborative/enjoys working in teams Highly productive in a fast paced environment We can recommend jobs specifically for you! Click here to get started.

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $15.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Job Title: Training Execution and Support Associate Foxtrot Aviation Services is seeking a highly organized, proactive, and detail-driven Training Execution and Support Associate to support the development, delivery, and continuous improvement of training programs for our aircraft and facility detailing operations. This role works closely with the Training Manager to ensure all training content is accurate, compliant, and aligned with company standards, aviation safety requirements, and customer expectations across our private, commercial, and MRO service verticals. The ideal candidate is process-oriented, comfortable working in an aviation environment, and capable of supporting both technical and operational training needs-including aircraft exterior/interior detailing, facility maintenance standards, FOD prevention, chemical handling, and safety protocols. Key Responsibilities Training Program Execution & Support Support the Training Manager in building and maintaining training programs that cover all Foxtrot service verticals: Private Aviation, Commercial Aviation, MRO detailing, and Facility Services. Assist in developing training content for aircraft interior cleaning, exterior wash procedures, brightwork, lavatory service, chemical use and dilution, equipment operation, hangar/facility care, and general safety. Track attendance and completion of all training classes conducted Support operations in updating and maintaining Location Operations Manuals, ensuring procedures, safety practices, and contact information are reviewed and updated quarterly so that the manuals are aligned with best practices in current training. Conduct weekly hands-on indoc training at the Training Center in CAK, ensuring new hires learn Foxtrot standards for aircraft and facility detailing techniques, equipment use, PPE requirements, and safety protocols. Participate in new location manager indoc at least monthly, delivering on-site training for opening teams, new employees, and operational refreshes. Conduct FoxTrot Internal Train the Trainer Certifications for managers Conduct Management Essentials training Conduct Train the Trainer Certifications for Major Air Line Cabin Cleaning and Security Search Conduct Private Detailing Mastery Training at the CAK Training Center Training Delivery Deliver Engaging Training Across the Company Hands on training meeting FoxTrot's needs at the Akron Canton Airport Interactive, participative Microsoft Teams based training for all levels of the company In person and Microsoft Teams based instruction on company policies, procedures, and safety protocols Learning & Content Development Assist in creating e-learning modules, videos, job aids, and quizzes that focus on: Aircraft interior and exterior detailing techniques FOD (Foreign Object Debris) prevention Chemical and equipment safety MRO coordination and hangar safety Aircraft Type Training Customer-specific SOPs and quality expectations Airport Access - SIDA, AOA More! Upload and maintain all digital training materials in the LMS with correct categorization, version control, and accessibility formatting. Gather feedback from employees and leadership to fine-tune training materials for clarity, efficiency, and consistency across locations. Assist with quality checks, testing, and updating of training materials based on new procedures, equipment upgrades, or regulatory changes. Quality, Compliance, & Documentation Help ensure training content and procedures comply with: OSHA standards Aviation safety and security requirements PPE and chemical handling regulations Company quality and service standards across private, commercial, and MRO sectors Track company-wide training compliance, including required safety training, recertifications, and location-specific operational requirements. Assist with periodic audits of training materials and operational manuals to ensure consistency and accuracy. Project Management & Cross-Functional Collaboration Track progress and timelines for training projects and content development. Prepare training performance reports covering assignment completion, compliance, and quality improvement trends. Work with subject matter experts-including experienced detailers, trainers, and quality managers-to ensure training is operationally accurate and aligns with customer expectations. Support rollout of new processes, equipment, techniques, and technology used in detailing and facility maintenance. Operational Support & Engagement Serve as a first-line resource for LMS questions, training assignments, and troubleshooting. Assist with onboarding tasks, ensuring new hires receive correct assignments and system access. Provide in-person support at Foxtrot locations, including hands-on coaching, process observations, and training reinforcement. Travel regularly for CAK training center support and new location indoc (minimum monthly). Work toward becoming familiar with and eventually supporting training needs within all service verticals: Facility, MRO, Private Aviation, and Commercial Aviation. Requirements: Must be able to pass a 10-year background check and obtain airport badging. Must be able to pass a drug test (this includes the recreational use of Marijuana) Possess a valid driver's license and have reliable transportation. Capable of bending, twisting, lifting and using machinery such as buffers for extended periods of time. Perform general manual labor. Be comfortable working with heights. Benefits Competitive salary and benefits package Opportunities for professional development and growth Collaborative and supportive work environment 401(k) match Paid Time Off Medical/Dental Insurance Coverage The Culture FoxTrot is not a typical service company. We are a highly aggressive, tight knit, caring group of action oriented individuals. We are growing at 45%+ per year due to our excellent reputation and high standards. This job may not be right for someone with extensive outside commitments or side hustles. We need your full focus. We are fearless; our team is relentlessly building new, and robust systems! This role is entrepreneurial and may not be right for an individual who prefers high levels of structure and siloed roles.

A Restaurant Support Center Associate is responsible for the following: o Understand the operation of the business in accordance with restaurant Operations Manual, as it relates to your assigned areas of responsibility. o Create and maintain a positive work environment. o Achieve the sales levels and financial profitability of the Company in accordance with goals outlined by the shareholders of the Company. o Promote the Company within the buildings where the restaurants are located and within the communities that they serve. o Supervise and evaluate Associates as necessary to meet the operational and financial objectives of the Company. o Clean and maintain the Company's facilities and equipment. Ensure that all equipment is functioning properly. o Work a schedule that is effective to maximize the operational and financial objectives of the Company. o Order supplies necessary for the operation of the Company's restaurants and office facilities while maintaining cost controls. o Maintain financial control over inventory in the Company's restaurants and office facilities. o Submit financial reports as required by your supervisor. o Comply with the Company's vacation policy. o Comply with the Company's gift policy. o Comply with the Company's travel policy. o Comply with the Company's paid holiday policy. o Comply with the Restaurant Support Center Dress Code. Requirements o Basic to advanced knowledge of restaurant operations depending on assigned duties o Positive attitude toward customers and other Associates o Good attendance record and punctuality o Follows company standards o Good communication skills o Satisfactory background and credit check

SUMMARY: Responsible for assisting bank clients via telephone with their banking needs by providing detailed product information, exemplary customer service, processing of bank transactions, cross selling of bank products and services, problem resolution and referrals to appropriate line of business experts as required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide prompt and courteous assistance to all inbound client calls Assist clients with selection of appropriate bank products and services Recognize and pursue cross-selling opportunities Assess both client and non-client requests, ask appropriate questions to clarify needs, define and offer best alternatives/answers when appropriate Respond to inquiries from the public regarding current rates, job opportunities, office hours, and any other Farmers National Bank related questions Recognize situations where additional expertise is required and bring the necessary resources into the discussion/situation Maintain the highest possible level of integrity and honesty during all client interactions in a manner consistent with the Core Values, Vision, and Mission of Farmers National Banc Corp May be involved in conducting out-bound proactive sales calls to current and potential clients Work individually and as a team to meet and exceed established goals, i.e. referral goals, call handle time goals, availability goals, and quality goals. Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations. Regular, predictable attendance is an essential requirement of this position EDUCATION AND/OR EXPERIENCE: High School Diploma or GED Minimum of one (1) year retail banking experience (Teller, Personal Banker, etc.), customer service experience and phone sales and service experience Proven ability to operate Windows-based computer programs and use a mouse Call center experience preferred E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran

******************************************************************************** Essential Functions: Process orders by reviewing reports to move files into the next phase of processing correctly and in a timely manner. Extract/obtain title evidence (i.e. deed copies, mortgage copies, etc.) from various databases and/or county websites to facilitate preparation of concierge reports. Assign orders to Concierge vendor partners and thoroughly communicate instructions and expectations for timely completion and delivery of assignments as needed. Act as liaison between X1 Concierge partners and Concierge Searching teams to ensure client and company requirements are met within prescribed service level agreements. Perform searches of public records for Concierge Report Production. Provide back-up to various department functions when necessary to ensure continuation of department workflow. Additional responsibilities as assigned. Education and Experience: High School diploma or equivalent 1-2 years related experience. Experience in the title insurance, mortgage or real estate industries preferred but not required. Competencies: Demonstrated ability to plan and organize. Decision-making and problem solving skills. Excellent verbal and written communication skills Interpersonal skills Real Estate industry knowledge helpful REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands: While performing the duties of this job, the employee is regularly required to communicate orally. The employee uses hands and fingers to type, handle, and reach. Operating office machinery such as a computer, phone, copier, printer, etc. is necessary in the commission of daily duties. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Westcor offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness resources Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.

******************************************************************************** Essential Functions: Process orders by reviewing reports to move files into the next phase of processing correctly and in a timely manner. Extract/obtain title evidence (i.e. deed copies, mortgage copies, etc.) from various databases and/or county websites to facilitate preparation of concierge reports. Assign orders to Concierge vendor partners and thoroughly communicate instructions and expectations for timely completion and delivery of assignments as needed. Act as liaison between X1 Concierge partners and Concierge Searching teams to ensure client and company requirements are met within prescribed service level agreements. Perform searches of public records for Concierge Report Production. Provide back-up to various department functions when necessary to ensure continuation of department workflow. Additional responsibilities as assigned. Education and Experience: High School diploma or equivalent 1-2 years related experience. Experience in the title insurance, mortgage or real estate industries preferred but not required. Competencies: Demonstrated ability to plan and organize. Decision-making and problem solving skills. Excellent verbal and written communication skills Interpersonal skills Real Estate industry knowledge helpful REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands: While performing the duties of this job, the employee is regularly required to communicate orally. The employee uses hands and fingers to type, handle, and reach. Operating office machinery such as a computer, phone, copier, printer, etc. is necessary in the commission of daily duties. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Westcor offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness resources Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.

Under the direction of the Executive Director, the Fiscal Services Support Specialist is responsible for the delivery of fiscal operations support services to educational entities associated with the NEOnet consortium. This job has a FLSA status of Non-Exempt. MAJOR RESPONSIBILITIES: Maintain and enhance an understanding of the current fiscal software. Provide rapid detection and solution to the current fiscal software application inquiries and effective means of ‘trouble-shooting' user questions, concerns and needs. Assist, plan and deliver training for users on the current fiscal software. Maintain and enhance a working knowledge of other software packages outside the respective software package of concentration. Act as primary contact between school district personnel and NEOnet regarding related questions and issues. Keep users notified of changes and/or updates to the current student software applications and supporting software modules. Plan, write and distribute documentation as necessary to provide effective professional development, training and support for users. Assist in developing various software procedures as needed by NEOnet and school district personnel. Escalates and manages incidents with state support agency. Assist Fiscal Team in meeting member district special project fiscal software needs including but not limited to; payroll processing, W2/1099 preparation, 5 Year Forecast submission, salary notice/mid-year contract change assistance, monthly, quarterly and annual financial statement balancing, and EMIS/Staff data work. Provide second tier software support and training to Fiscal Services Support Liaisons. Maintain and enhance an understanding of current fiscal software operating system and file structure. Maintain and enhance fulfill user defined reports and data requests. Maintain a working knowledge of related third party fiscal software programs and applications. Perform other duties as assigned by the Executive Director. REQUIRED QUALIFICATIONS: Ability to read and understand software documentation, to develop instructional materials as needed, to conduct training programs in the use of software applications. Ability to work cooperatively and harmoniously with many individuals of varying backgrounds and to handle information professionally and confidentially. Ability to organize tasks into a logical and purposeful sequence. Provide problem-solving initiative; cultivate resources available from other OECN sites, the Ohio Department of Education and associated commercial vendors. Familiarity with various computer systems and ability to use associated computer equipment. Ability to communicate with other employees and train others in the use of computer equipment. DESIRED QUALIFICATIONS: Minimum two-year college degree or equivalent business experience. 3 or more years of experience with fiscal software and related third party software. Proficient knowledge of spreadsheet, word processing software and operating systems. Ability to use software tools to perform needed tasks effectively. Familiarity with professional development organizations, attendance at FAAST meetings and OEDSA conference. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language skills: Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from staff members and clients, regulatory agencies, or members of the business community. Ability to write reports. Ability to effectively present information to top management, public groups, and/or boards of directors. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: While performing the duties of this job, the employee is required to sit, stand, walk, and use hands to finger, handle or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms, talk, or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl, taste and smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee may occasionally be expected to move and/or lift 100 pounds or move but may obtain assistance or use equipment and carts to facilitate these tasks. Specific vision abilities by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: While performing the duties of this job, the employee frequently works near moving, mechanical parts and is frequently exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud. The employee shall remain free of any alcohol or nonprescribed controlled substance abuse in the workplace throughout his/her employment in the Council.

Youth Support Specialist (DSP) A Great Opportunity / Part Time OPENINGS/ All Shifts available / $18.25-$19.25 per hour At ViaQuest Residential Services our DSPs provide support to individuals with developmental disabilities in intermediate care facilities and their homes. Apply today and make a difference in the lives of the individuals we serve! We are looking for: Individuals who have experience working with youth, and comfortable with working alongside clients with possible high behaviors. What ViaQuest can offer you: Paid training including CPR, First Aid and Medication Administration courses and certifications. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Paid-time off. Premium holiday pay. Mileage reimbursement. Annual pay increases. A variety of flexible schedules. Employee referral bonus program. This position is great for: Those who are interested in starting a career in healthcare. Those interested in gaining more experience in the IDD field. Nursing assistants and those interested in pursuing a career as an STNA. Those who want to gain experience while taking classes or those without a degree. Responsibilities may include: Providing direct care and support to individuals with developmental disabilities - our goal is to foster increased independence, choice and empowerment while assuring that their health and safety needs are being met at all times. Supervising, teaching and assisting individuals in all aspects of his/her life. Completing various household tasks including meal preparation and maintaining a clean and safe living environment. Providing personal care assistance. Requirements for this position include: At least 18 years of age. High school diploma or GED. Personal, reliable vehicle that you're willing and able to use to transport individuals served. Valid OH driver's license and car insurance. Motor Vehicle Record Must meet ViaQuest's Authorized Driver Criteria Can push, lift or carry up to 50 lbs. and can climb, balance, kneel and crouch. About ViaQuest Residential Services To learn more about ViaQuest Residential Services please visit: ********************************************************************* Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** From Our Employees To You ********************************************************** Do you have questions? Email us at ***********************

Job DescriptionSalary: Valley Recovery Partners, New Day Recovery and On Demand Counseling are Ohios top provider of medication assisted treatment services (MAT) for those working toward recovery from opioid or alcohol misuse. We offer a variety of services including one-on-one counseling, telehealth, group therapy, and supportive services. Our team is passionate about addiction treatment and supporting patients through their journey to recovery. Position Overview: We are seeking a Peer Support Specialist (PSS) to serve our current clients in addiction and/or mental health treatment. Peer support workers are people who have been successful in the recovery process who help others experiencing similar situations. Through shared understanding, respect, and mutual empowerment, peer support workers help people become and stay engaged in the recovery process and reduce the likelihood of relapse. Peer support services can effectively extend the reach of treatment beyond the clinical setting into the everyday environment of those seeking a successful, sustained recovery process The PSS essential role is to engage with clients as they initiate treatment or transition from inpatient care. Engagement consists of establishing goals for recovery through individual and group interaction. The PSS assists each client in obtaining recovery goals through encouraging hope, supporting the development of life skills, job search/vocational support, teaching skills to navigate the health care system, encouraging and modeling advocacy, assistance with crisis intervention/stabilization, conducting outreach, accessing natural support systems in the community, and modeling personal responsibility for recovery. The PSS needs to work autonomously, as well as with a team of professionals, and will receive weekly individual and group supervision. Job Responsibilities: Assist individuals to identify and achieve recovery goals Utilize their own lived experiences as a way to direct individuals in their own recovery and advocacy process. Utilize a learned knowledge of area resources a wide range of areas Assist individuals in getting involved in an array of pathways to recovery which may include: 12-Step, MAT, Harm Reduction, or Detoxification Maintain accurate records and confidentiality in an efficient manner Advocate for the needs of clients Utilize their own experiences as a way to provide hope Requirements: Identify as a person in successful recovery for a minimum of 2 years. Qualified PSS will have a high school diploma/equivalent. Must have Peer Support Specialist Certification through OHMHAS. Active/Valid Ohio driver license Reliable vehicle Understanding of Motivational Interviewing Effective communication skills Physical Demands: Physical demands described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Ability to lift up to 25 pounds Ability to perform job responsibilities in a facility with multiple levels

Arc Human Services is seeking Independent Support Staff to join our team! Are you looking for a meaningful job that provides a dynamic work environment, opportunity for advancement and the chance to MAKE A DIFFERENCE in the lives of others? Arc Human Services is a premier provider of intellectual and developmental disability and mental illness support. We are a nonprofit organization dedicated to improving the lives of those we serve since 1952. Job Description: Independent Support Staff (ISS) position assists program participants in the development of independent living skills, behavior strategies, self-advocacy and prepares participants to become more independent in their homes, schools, communities, volunteer opportunities, or in preparation for employment opportunities. This position is primarily focused on supporting people in the community or their private homes. An Independent Support Staff person will work closely with the program participant and their family. Most available hours are daylight hours with occasional evenings or weekends. We offer: * Excellent Benefits including Medical, Dental, Vision and Supplemental Insurances * Generous Paid Time Off * Company paid life and disability insurances * 401K Retirement Plans with 5% employer match * Non-Profit employee discounts and eligibility for Federal Student Loan Forgiveness * Opportunity to work overtime and holiday bonuses.

The Buehler's Deli Support is an essential position within our Deli Department and is directly influential in the overall profitability of the department. In addition to working in the deli, this position has the opportunity to support Food Service Operations. Deli Support work closely with their manager and co-workers to make sure that the customer has an exceptional experience either while shopping in our store or dining in our restaurant. Two of our company strategies are to become the Best in Food Service and The Freshest Foods and that starts with one meal or shopping trip at a time. Our Food Service teammates love the challenge of providing exceptional service as we strive to become the Best in Food Service and The Freshest Foods. A typical day for a Deli Support may include: * Provides exceptional customers service including greeting customers as well as answering questions * Maintains Buehler's high standards for freshness and sanitation * Sells product by providing information the customer needs to make product-related decisions; provides samples * Fills, maintains, and rotates products and displays * Supports Restaurant, Catering and Specialty areas with special orders and party trays * Operates the deli slicer and other commercial food service equipment * Supports all functions of the Deli including prep, production, sales support of our Deli Counter, Food Service Prep, Deli Sandwich, and Soup and Salad Bar We think you'd be great for this role if you embody the 6 Characteristics of a great Buehler's teammate: People Minded * Enjoy working in a teamwork environment Customer Minded * Deliver friendly, courteous, prompt customer service and are committed to making each shopping trip special Product Minded * Have an eye for food preparation and display Stable Minded * Manage stress and keep your composure when it gets busy during the work week, weekends, and special holidays (Mother's Day, Father's Day and many others) Detail Minded * Work with minimal supervision while being highly productive * Understand basic weights and measurements Open Minded * Value being dependable, reliable and flexible with your schedule to accommodate customer demand * Accommodate staffing needs by having the ability to work some weekends * Don't mind working on your feet for extended periods of time * Understand that this is not designed to cover all the duties that are required, and there may be changes to your duties or responsibilities without notice Our legal team wants you to know what's required for this role: * Attain at least 18 years of age * Able to occasionally be required to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50# and occasionally 80# * Manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures; and can do simple math problems * Able to work within our deli/kitchen environment that includes equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives…so frequently you will be exposed to heat, steam, fire and noise * Reasonable accommodations may be made to enable individual with disability to perform the essential function. Extra Awesome: Have familiarity with deli operations, but not required. We are always excited to train a new teammate!

This role is part-time. The Therapeutic Behavioral Services Specialist (TBSS) works primarily out of one or more of our partner school locations and serves as the clinical lead for developing the treatment plan and associated interventions for clients with identified behavior disorders who do not need therapy. The TBSS provides Therapeutic Behavioral Services (TBS) and Community Psychiatric Supportive Treatment (CPST) that varies with respect to hours, type, and intensity based on client need and is designed to meet the individualized mental health needs of children, adolescents and families as defined by an active treatment plan. Essential Functions and Duties: Reviews the Diagnostic Assessment (DA) and additional screenings to aid in the ongoing development and implementation of a client's strengths-based individualized treatment plan (ITP). Provides initial and ongoing assessment of client needs. Assists the school-based client and their caregiver(s) in identifying strategies and/or treatment options designed to address the symptoms associated with the individual's mental illness; Provides education and consultative services to the individual, family and key stakeholders to support success. Collaborates and coordinates care with designated social service providers, medical providers, family members, school staff and other Red Oak Behavioral Health employees according to the client's strengths-based individual treatment plan. Assist school-based clients in restoration of social and interpersonal skills through rehabilitation and support to increase community tenure, enhance relationships, establish support networks, increase community awareness, develop coping strategies, and promote effective functioning in the individual's social environment including home, school or work. Partners with school staff and personnel that provide support and guidance to establish appropriate referral processes for mental health services; Works as a member of a designated school-based team(s) to implement school-based mental health services; Attends relevant school meetings to provide consultation and support to students, caregivers, school staff and administrators. Provides individualized education and training specific to the individual's assessed needs, abilities and readiness to learn, as appropriate; Delivers groups during and after school and during periods when school is not in session as needed. Develop and utilize evidence-based interventions to address mental health and behavioral needs; Assists with accessing natural support systems in the community and provides linkage to resources. Meets with assigned Supervisor/Manager for weekly supervision; Participates in ongoing training as required by state, local and organization standards. Adheres to and supports the mission, vision, and values of Red Oak; meets or exceeds designated service delivery expectations. Other duties may be assigned. Requirements Qualifications: Bachelor's degree in social work, psychology, nursing, or in a related human services field, or non-related Bachelor's degree with a minimum of 3 years relevant/related experience required. At least 1 year of relevant experience in the behavioral health sector. A valid Ohio Driver's License and a safe/operable automobile, with proof of liability auto insurance coverage that meets the state minimum. Knowledge of child development and mental health issues, along with proficiency in delivering evidence-based mental health interventions both inside and outside of school settings. Relevant Skills Ability to speak effectively before groups of clients or employees of the organization. Ability to maintain relevant, timely documentation as required. Ability to write and or type routine reports and correspondence.

Job Description Peer Support Specialist Real-world impact. Life-changing outcomes. CommQuest seeks a Part-time Peer Supporter to support our substance use clients. The Peer Supporter performs a wide range of tasks to assist peers (clients) with gaining independence and ownership over their recovery process. They are a role model for persons with a substance use disorder, mental health disorder, or both (co-occurring). Peer Support helps clients and potential clients address barriers related to employment, housing, social support, transportation, etc. By sharing their lived experience, the Peer Supporter helps clients take their first steps toward recovery fully engage in treatment. They are one peer helping another. Peer Supporters meet individuals at the beginning of their treatment journey and provide support as clients embrace their recovery needs. They assess for barriers to treatment and partner with clients to remove those barriers. The Peer Supporter is an integral part of the clinical team. Services are individualized and relationship based. They respect diversity (there are many pathways to recovery) and demonstrate that recovery is possible. In this role, you will: Grow professionally Build valuable relationships Work on a team providing exceptional care Make a real difference What is CommQuest? CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services - from basic needs to employment assistance. Are you interested in CommQuest, but don't see a job you are interested in right now? Send us your story, resume and qualifications to ****************. What you gain: Great experience in the behavioral health and substance abuse field Visibility into how our community supports those in need Opportunities to share your expertise Peace of mind knowing you are benefiting the clients we serve and the community at large What you'll do: Work with individual seeking services to identify up to three (3) top social determinants of health (SDOH) barriers to engaging in services. Work with individuals and their ongoing treatment providers to provide a 'hot handoff' to ensure continued service delivery engagement. Receive referrals from cross-system partners for individuals that the referral source has identified as high risk for non-engagement to assist with engaging in services or having high SDOH needs. Provide outreach and active engagement in person and in the community to people referred/identified. Share their own experience with behavioral health when appropriate with the person referred to create an understanding of a common experience and provide hope. All other duties as assigned Schedule: Dayshift; some weekends/holidays as needed Minimum Qualifications: Minimum High School Diploma or GED, required. Must have the ability to complete and obtain Certified Peer Recovery certification. This position requires having personal, lived experience with behavioral healthcare services, and in mental health or addiction recovery; experience navigating community systems and be knowledgeable about available resources and services available within the community. Must be recovery focused and have a strong desire to help others; serving as a positive role model. Must have the ability to work in a variety of settings (homes, neighborhoods, service systems, etc.) and maintain a flexible schedule to be available, as needed. Full-Time Benefits: Generous time off, including Mental Health days 10 paid holidays annually Retirement plan with company match Medical, Dental, and Vision plans CEU/Licensure reimbursement and more! Job Posted by ApplicantPro

Our Agency SeibertKeck Insurance Partners is on a mission to change the insurance buying experience. That starts by doing the right thing, every time. We protect the hard work of our middle market commercial, small business, and personal insurance clients, focusing on improving their risk profile and controlling cost. Behind every client stands 100+ years of history and the hard-working people of SeibertKeck Insurance Partners. Recognized by Insurance Business America as a Top Insurance Employer and Top Insurance Workplace as voted on by industry peers and agency associates. We have been identified as one of the Top 100 independent insurance agencies by Insurance Journal and a top Northeast Ohio agency by Crain's Cleveland Business. Our agency was founded in Akron, OH in 1910 and has grown to over 160 employees across 19 locations in Ohio and Florida. Our competitive advantages include regional specialization, client education focusing on risk prevention not reaction, access to regional, national, and international insurance markets, boasting a reliable in-house claims service team. SeibertKeck Insurance Partners goes beyond premium by reducing costs through proprietary, specialized risk management and loss control processes, negotiating best rates through relationships across varied insurance markets, driving the claims process with reliable, around the clock service partners. JOB SUMMARY: The Benefits Support Specialist assists in daily Processing of incoming and outgoing business to the department providing prompt efficient high-quality service. This role supports the activities of designed Account Managers (BAM) and Producers in the Life and Health Group. RESPONSIBILITIES: Support the daily processing of adds/deletes from clients to the carriers, referring to the BAM when applicable Process changes after ordered by BAM, including follow up with carrier as needed Set up, support and monitor Form Fire and other support platforms as required by Life and Health Group Assist BAM with preparation of pre-renewal marketing, census data collection and preparation, processing/checking the renewal, preparation of excel tables for presentations, with instruction from the BAM Update Policy information, billing screens (co. commissions, producer codes, company codes, status codes) in Benefit Point and AMS Prepare renewal materials including employee booklets, forms, etc as requested by the BAM Assist in obtaining and filing electronic documents from appliable carrier websites into Image Right. Assist in preparation of proposals, and other documentation in support of BAMs and producers EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, veteran status, handicap, age or any other characteristic protected by law. Requirements High school diploma or GED Will obtain a Life & Health license in the State of Ohio within 9 months of hire Keep Life & Health License valid including taking continuing education classes related to your duties Attention to detail in processing adds, deletes, systems setup, Form Fire, enrollment platforms and support products Able to follow detailed instructions from BAMs and producers; work independently and able to meet deadlines Able to work/navigate in all carrier websites to pull renewals, endorsements, invoices Work within/create Excel and word documents and use of the Internet within company terms of use policies Ability to adapt to changes and demonstrate adherence to Agency guidelines and procedures. Professional demeanor. Analytical and decision-making skills. Ability to demonstrate effective presentation skills through both verbal and written communication and liaison with outside vendors and carriers Preferred: Prior life and/or group benefits experience Prior experience with AMS-360, Image Right, Form Fire, Zywave products, enrollment platforms, and ACA/Benefit quoting platforms

Match Support Specialist Covers Trumbull and surrounding counties Full-Time 40 hours/week $14.50/hour GENERAL STATEMENT OF DUTIES: Responsible for creating and supporting matches in the community and site/school-based programs by providing supervision, follow-up, and conducting match support in caseload. Assists with special events, as program representative. 1. Coordinate with faculty at local schools to implement school-based mentoring programs. 2. Create and support matches between volunteers and children. 3. Plan and facilitate activities. 4. Provide supervision, follow-up, and support for all matches in the caseload. Refer short-term crisis intervention to the Program Manager as needed. 5. Keep accurate and timely case notes on each contact with volunteers, youth, family, and other significant people in each case. 6. Complete volunteer reference checks. 7. Complete volunteer and client reassessments as requested by the Program Manager 8. Under the direction of the Program Manager, plan, coordinate, and supervise monthly group activities for volunteers and youth in the program. 9. Assist as needed in coordinating and/or implementing special events such as training sessions, orientation meetings for volunteers, group supervision sessions, and fundraising events. 10. Complete volunteer and client intake screening. 11. Complete administrative duties as assigned by the Program Manager 12. Share in general office housekeeping to keep the work environment pleasant. 13. Perform all duties in a timely manner. 14. Represent BBBS & FCS in a positive and energetic manner. 15. Comply with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements. 16. Assist in other program services areas as needed. 17. Other duties as assigned. QUALIFICATIONS: 1. Valid Ohio Driver's License and ability to meet agency requirements for driving insurability. 2. Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation). Requirements MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: High School or GED required with 4 years of relevant work experience in related field. Bachelor's degree preferred. MINIMUM EXPERIENCE REQUIREMENTS: Four years of relevant work experience with HS Diploma/GED or Bachelor's degree with some experience in social services. Salary Description 14.50

Perform administrative and secretarial functions in direct support of the Physician Practice. Position has direct customer contact to obtain accurate demographic and insurance information and to facilitate scheduling the patient for appointments and procedures. Communicate with internal and external customers. Facilitate referrals, authorizations, scheduling, and patient flow through the process. Essential Job Functions Ensure positive customer service atmosphere and interaction in reception area. Interact with co-workers and internal customers in a respectful and professional manner. Process telephone calls and messages promptly, accurately, courteously, and efficiently. Follow recommended department guidelines for triage and scheduling of patients. Process patient information. Interview and pre-register patients at the time of or prior to the visit date. Enter all information into the billing system per established policies and procedures. Accurately code visit based on diagnosis given. Identify coding discrepancies and seek clarification to maximize reimbursement/minimize rejections. Enter all charges/codes into billing system accurately. Support financial objectives. Make every effort to collect payment at the time of visit. Accurately complete cash sheets. Deliver cash and cash sheets daily to appropriate place. Assist in maintaining/decreasing organization/departmental costs. Facilitate patient access to care. Schedule patients for appropriate intervals and provider based on protocols. Assist patient to access specialty care and testing per physician order where applicable by office location. Provide instructions and directions based on protocols and physician order. Assist the patient to meet insurance requirements for continued care. Process referrals in a timely manner. Coordinate and submit necessary information to obtain timely authorizations. Demonstrate accountability for professional development. Act as a patient advocate. Perform effectively in the role of preceptor/mentor to new hires and/or students. Demonstrate the ability to solve problems and seek assistance from immediate supervisor when appropriate. Assist in department's compliance with preparing for annual surveys and/or other regulatory agencies. Participate in continuous survey readiness for inspections and surveys. Support performance improvement initiatives within the physician practice. Assist in data collection as directed by the manager/physician. Incorporate into practice performance improvement initiatives that have been implemented. Maintain the environment of care. Ensure that supplies are replenished daily. Consistently maintain a clean safe environment. Cognitive ability to function and concentrate on the essential and specialty functions of the job at a high level. Achieves thoroughness and accuracy when accomplishing an essential or specialty function of the job. Ability to think and concentrate for an entire shift. Other duties as assigned. Required Qualifications High School Diploma, GED or next level of higher education. Strong leadership ability, good organizational skills, independent and critical thinking skills, and sound judgment. Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. Preferred Qualifications Previous outpatient office experience. Two years' experience in a medical/billing/fiscal or customer service function strongly preferred. Medical terminology and third-party health care coverage experience preferred. License, Certification & Clearances PA Act 34 Pennsylvania Access to Criminal History Clearance. Act 33 with renewal Act 73 FBI Clearance with renewal Supervisory Responsibilities This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department. Position Type/Expected Hours of Work Regular, consistent, on-site and timely attendance. Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between Independence Health System Health locations. LEAN Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one's own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Independence Health System's missions, vision and values. AAP/EEO Independence Health System Health is an Equal Opportunity Employer. It is the policy of Independence Health System Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Independence Health System Health will conform to the spirit as well as the letter of all applicable laws and regulations. Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x Extreme Cold x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x Use of Vibrating Tools x Operates Vehicle x Operates Heavy Equipment x Use of Lifting/Transfer Devices x Rotates All Shifts 8 Hours Shifts x x 10-12 Hours Shifts x x On-Call x Overtime(+8/hrs/shift; 40/hr/wk) x x Travel Between Sites x x Direct Patient Care x x Respirator Protective Equipment x x Eye Protection x x Head Protection (hard hat) x Hearing Protection x Hand Protection x x Feet, Toe Protection x Body Protection x x Latex Exposure x x Solvent Exposure x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x Chemicals (direct use) Exposure x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x x Climbing Ladders x Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning x x Keyboard/Computer Operation x x Gross Grasp x x Fine Finger Manipulation x x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x X Carry x X Transfer/Push/Pull Patients x x Seeing Near w/Acuity x x Feeling (Sensation) x x Color Vision x x Hearing Clearly x x Pulling/Pushing Objects Overhead x x Reaching Above Shoulder Level x x Reaching Forward x x Lifting Floor to Knuckle ### x Lifting Seat Pan to Knuckle ### x Lifting Knuckle to Shoulder ### x Lifting Shoulder to Overhead ### x When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required

Job Title: Training Execution and Support Associate Foxtrot Aviation Services is seeking a highly organized, proactive, and detail-driven Training Execution and Support Associate to support the development, delivery, and continuous improvement of training programs for our aircraft and facility detailing operations. This role works closely with the Training Manager to ensure all training content is accurate, compliant, and aligned with company standards, aviation safety requirements, and customer expectations across our private, commercial, and MRO service verticals. The ideal candidate is process-oriented, comfortable working in an aviation environment, and capable of supporting both technical and operational training needs-including aircraft exterior/interior detailing, facility maintenance standards, FOD prevention, chemical handling, and safety protocols. Key Responsibilities Training Program Execution & Support Support the Training Manager in building and maintaining training programs that cover all Foxtrot service verticals: Private Aviation, Commercial Aviation, MRO detailing, and Facility Services. Assist in developing training content for aircraft interior cleaning, exterior wash procedures, brightwork, lavatory service, chemical use and dilution, equipment operation, hangar/facility care, and general safety. Track attendance and completion of all training classes conducted Support operations in updating and maintaining Location Operations Manuals, ensuring procedures, safety practices, and contact information are reviewed and updated quarterly so that the manuals are aligned with best practices in current training. Conduct weekly hands-on indoc training at the Training Center in CAK, ensuring new hires learn Foxtrot standards for aircraft and facility detailing techniques, equipment use, PPE requirements, and safety protocols. Participate in new location manager indoc at least monthly, delivering on-site training for opening teams, new employees, and operational refreshes. Conduct FoxTrot Internal Train the Trainer Certifications for managers Conduct Management Essentials training Conduct Train the Trainer Certifications for Major Air Line Cabin Cleaning and Security Search Conduct Private Detailing Mastery Training at the CAK Training Center Training Delivery Deliver Engaging Training Across the Company Hands on training meeting FoxTrot's needs at the Akron Canton Airport Interactive, participative Microsoft Teams based training for all levels of the company In person and Microsoft Teams based instruction on company policies, procedures, and safety protocols Learning & Content Development Assist in creating e-learning modules, videos, job aids, and quizzes that focus on: Aircraft interior and exterior detailing techniques FOD (Foreign Object Debris) prevention Chemical and equipment safety MRO coordination and hangar safety Aircraft Type Training Customer-specific SOPs and quality expectations Airport Access - SIDA, AOA More! Upload and maintain all digital training materials in the LMS with correct categorization, version control, and accessibility formatting. Gather feedback from employees and leadership to fine-tune training materials for clarity, efficiency, and consistency across locations. Assist with quality checks, testing, and updating of training materials based on new procedures, equipment upgrades, or regulatory changes. Quality, Compliance, & Documentation Help ensure training content and procedures comply with: OSHA standards Aviation safety and security requirements PPE and chemical handling regulations Company quality and service standards across private, commercial, and MRO sectors Track company-wide training compliance, including required safety training, recertifications, and location-specific operational requirements. Assist with periodic audits of training materials and operational manuals to ensure consistency and accuracy. Project Management & Cross-Functional Collaboration Track progress and timelines for training projects and content development. Prepare training performance reports covering assignment completion, compliance, and quality improvement trends. Work with subject matter experts-including experienced detailers, trainers, and quality managers-to ensure training is operationally accurate and aligns with customer expectations. Support rollout of new processes, equipment, techniques, and technology used in detailing and facility maintenance. Operational Support & Engagement Serve as a first-line resource for LMS questions, training assignments, and troubleshooting. Assist with onboarding tasks, ensuring new hires receive correct assignments and system access. Provide in-person support at Foxtrot locations, including hands-on coaching, process observations, and training reinforcement. Travel regularly for CAK training center support and new location indoc (minimum monthly). Work toward becoming familiar with and eventually supporting training needs within all service verticals: Facility, MRO, Private Aviation, and Commercial Aviation. Requirements: Must be able to pass a 10-year background check and obtain airport badging. Must be able to pass a drug test (this includes the recreational use of Marijuana) Possess a valid driver's license and have reliable transportation. Capable of bending, twisting, lifting and using machinery such as buffers for extended periods of time. Perform general manual labor. Be comfortable working with heights. Benefits Competitive salary and benefits package Opportunities for professional development and growth Collaborative and supportive work environment 401(k) match Paid Time Off Medical/Dental Insurance Coverage The Culture FoxTrot is not a typical service company. We are a highly aggressive, tight knit, caring group of action oriented individuals. We are growing at 45%+ per year due to our excellent reputation and high standards. This job may not be right for someone with extensive outside commitments or side hustles. We need your full focus. We are fearless; our team is relentlessly building new, and robust systems! This role is entrepreneurial and may not be right for an individual who prefers high levels of structure and siloed roles.

Therapeutic Behavioral Services Specialist (TBSS) About the Role Red Oak Behavioral Health is seeking a passionate Therapeutic Behavioral Services Specialist (TBSS) to join our school and community-based team. This full-time role is perfect for someone looking to make a direct impact on children and families while growing their career in mental health. The TBSS serves as a clinical lead in developing and delivering behavioral interventions for youth with mental health needs who do not require traditional therapy. Services are provided directly in schools and community, and tailored to each student's needs. Why Work With Us? Medical, dental & vision insurance 401(k) with company match Paid time off + school breaks Flexible summers Mileage reimbursement We are a mission-driven organization that believes in supporting our staff with ongoing training and development. You'll be part of a supportive, multidisciplinary team in a positive and collaborative work environment. Key Responsibilities Review diagnostic assessments and create strengths-based treatment plans Provide Therapeutic Behavioral Services (TBS) and Community Psychiatric Supportive Treatment (CPST) Support students in building social and coping skills Collaborate with families, school staff, and service providers Deliver 1:1 and group-based behavioral interventions Attend school meetings and provide mental health consultation to staff Document services and meet service delivery goals Participate in ongoing training and supervision What We're Looking For Bachelor's degree in social work, psychology, nursing, or in a related human services field, or non-related Bachelor's degree with a minimum of 3 years relevant/related experience required. At least 1 year of relevant experience in the behavioral health sector. A valid Ohio Driver's License and a safe/operable automobile, with proof of liability auto insurance coverage that meets the state minimum. Knowledge of child development and mental health issues, along with proficiency in delivering evidence-based mental health interventions both inside and outside of school settings. Experience working with youth in a behavioral or school-based setting Strong communication and collaboration skills Comfortable working independently in a school environment Commitment to equity, inclusion, and trauma-informed care Ability to speak effectively before groups of clients or employees of the organization. Ability to maintain relevant, timely documentation as required. Ability to write and or type routine reports and correspondence. Red Oak Behavioral Health is an equal opportunity employer. We welcome candidates of all backgrounds and experiences.