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Become A Support Clerk

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Working As A Support Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $29,580

    Average Salary

What Does A Support Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Support Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Support Clerk jobs

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Support Clerk Career Paths

Support Clerk
Accounting Clerk Billing Specialist Specialist
Account Manager
5 Yearsyrs
Billing Specialist Accounts Receivable Specialist Staff Accountant
Accounting Manager
7 Yearsyrs
Claim Processor Service Representative Operation Supervisor
Assistant General Manager
5 Yearsyrs
Specialist Account Manager Account Executive
Business Development Manager
9 Yearsyrs
Human Resources Assistant Accounts Payable Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Human Resources Coordinator Program Manager General Manager
Chief Executive Officer
8 Yearsyrs
Paralegal Office Manager General Manager
Chief Operating Officer
11 Yearsyrs
Office Manager Human Resources Coordinator
Director Of Human Resources
10 Yearsyrs
Specialist Operations Manager General Manager
District Manager
7 Yearsyrs
Service Representative Account Manager Account Executive
Marketing Director
7 Yearsyrs
Accounts Payable Clerk Specialist Account Manager
Marketing Manager
6 Yearsyrs
Service Representative Account Executive Sales Manager
Office Manager
5 Yearsyrs
Office Manager Operations Manager
Operations Director
9 Yearsyrs
Human Resources Assistant Human Resources Coordinator Specialist
Operations Manager
7 Yearsyrs
Claim Processor Office Manager Chief Executive Officer
President/Chief Executive Officer
10 Yearsyrs
Accounts Payable Clerk Finance Analyst Business Analyst
Product Manager
7 Yearsyrs
Billing Specialist Specialist Project Manager
Program Manager
8 Yearsyrs
Human Resources Coordinator Recruiter Operations Manager
Purchasing Manager
9 Yearsyrs
Accounting Clerk Accountant Finance Manager
Sales Manager
5 Yearsyrs
Paralegal Case Manager
Service Director
9 Yearsyrs
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Average Length of Employment
Clerk Stenographer 6.0 years
Plant Clerk 4.5 years
Head Clerk 4.4 years
Principal Clerk 4.1 years
Senior Clerk 4.1 years
Police Clerk 3.8 years
Data Control Clerk 3.7 years
Clerk Typist 3.6 years
Clerk Specialist 3.4 years
Invoice Clerk 3.4 years
Clerk Secretary 3.3 years
Engineering Clerk 3.2 years
Technical Clerk 3.1 years
Schedule Clerk 3.1 years
Clerical Associate 3.1 years
Code Clerk 3.1 years
Control Clerk 3.0 years
Support Clerk 3.0 years
Attendance Clerk 3.0 years
Automation Clerk 3.0 years
Office Technician 3.0 years
Maintenance Clerk 2.9 years
Laboratory Clerk 2.9 years
Operations Clerk 2.9 years
Advertising Clerk 2.9 years
Health Unit Clerk 2.8 years
Research Clerk 2.8 years
Office Specialist 2.8 years
Records Clerk 2.8 years
Property Clerk 2.8 years
Benefits Clerk 2.7 years
Interviewing Clerk 2.6 years
Contract Clerk 2.5 years
Data Clerk 2.4 years
Data Input Clerk 2.4 years
Field Clerk 2.3 years
Services Clerk 2.3 years
Clerk 2.3 years
Front Office Clerk 2.2 years
Junior Clerk 2.2 years
Office Clerk 2.2 years
Document Clerk 2.1 years
Program Clerk 2.1 years
Intake Clerk 2.1 years
General Clerk 2.1 years
Imaging Clerk 2.1 years
Terminal Clerk 2.0 years
Support Associate 2.0 years
Support 2.0 years
Clerk/Assistant 1.9 years
Clerical Worker 1.9 years
Scanning Clerk 1.8 years
Employment Clerk 1.7 years
Top Employers Before
Cashier 7.0%
Clerk 6.5%
Secretary 4.0%
Internship 3.8%
Manager 2.5%
File Clerk 2.5%
Supervisor 2.2%
Top Employers After
Cashier 5.6%
Clerk 5.0%
Secretary 3.8%
Internship 3.3%
Specialist 2.4%

Support Clerk Demographics

Gender

Female

74.4%

Male

23.7%

Unknown

1.8%
Ethnicity

White

77.9%

Hispanic or Latino

13.0%

Asian

7.2%

Unknown

1.3%

Black or African American

0.7%
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Languages Spoken

Spanish

55.6%

French

10.0%

German

5.6%

Mandarin

3.3%

Italian

3.3%

Chinese

2.2%

Japanese

2.2%

Carrier

2.2%

Russian

2.2%

Hmong

2.2%

Portuguese

1.1%

Hebrew

1.1%

Vietnamese

1.1%

Ukrainian

1.1%

Greek

1.1%

Cantonese

1.1%

Albanian

1.1%

Tagalog

1.1%

Arabic

1.1%

Korean

1.1%
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Support Clerk Education

Schools

University of Phoenix

19.5%

Strayer University

8.0%

Kaplan University

5.7%

Prince George's Community College

5.2%

Wayne State University

5.2%

Ashford University

5.2%

Houston Community College

4.6%

Southern New Hampshire University

4.6%

Hinds Community College

4.0%

Miami Dade College

4.0%

Northern Virginia Community College

4.0%

Butler County Community College

3.4%

Trident Technical College

3.4%

University of Maryland - University College

3.4%

California State University - Dominguez Hills

3.4%

American InterContinental University

3.4%

University of Central Florida

3.4%

Grand Canyon University

3.4%

Columbia Southern University

2.9%

Community College of Philadelphia

2.9%
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Majors

Business

30.9%

Health Care Administration

9.1%

Accounting

7.0%

Criminal Justice

5.8%

General Studies

4.8%

Psychology

4.4%

Nursing

3.4%

Education

3.2%

Communication

3.2%

Management

3.0%

Human Resources Management

3.0%

Computer Science

2.9%

Medical Assisting Services

2.8%

Finance

2.6%

Elementary Education

2.4%

Legal Support Services

2.4%

Liberal Arts

2.3%

Computer Information Systems

2.3%

Information Technology

2.2%

Political Science

2.0%
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Degrees

Bachelors

32.6%

Other

30.1%

Associate

17.0%

Certificate

8.3%

Masters

8.3%

Diploma

2.4%

Doctorate

1.0%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Support Clerk

CustomerServiceDataEntryAssistanceAppropriateSortProgramFinancialTransactionsPhoneCallsSafetyOfficeSuppliesAuditComputerSystemCreditCardMedicalRecordsClericalSupportOfficeEquipmentTemporarySpecialProjectsMedicaidTelephoneCallsEmergencyInternet

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Top Support Clerk Skills

  1. Customer Service
  2. Data Entry
  3. Assistance
You can check out examples of real life uses of top skills on resumes here:
  • Provided customer service to field personnel concerning operational procedures and general information.
  • Performed clerical tasks such as: data entry, typing, and filing.
  • Provided direct administrative, procedural, and informational resource assistance and support to program staff.
  • Performed one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution.
  • Track unit maintenance, total cost of ownership and other financial transactions related to logistics for all Army units.

Top Support Clerk Employers

Support Clerk Videos

Defying the Supreme Court, jailed Kentucky clerk draws outrage and support

Huckabee to hold rally in support of Kentucky county clerk

SBI ASSOCIATE CLERK NOTIFICATION 2016 - ALL DETAILS AND INFORMATION SBI CLERK

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