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What is a Support Clerk

Support clerks, as the name suggests, offer clerical and administrative support in a particular organization or a company. They usually are tasked with completing day-to-day tasks and maintaining the office space.

The duties and responsibilities that a support clerk performs include answering the telephone, typing documents, filing, and liaising with clients. Moreover, they also complete administrative tasks, organization, tracking of files, correspondence, automated systems operations, and document preparation to support office operations. These services are provided within well-established rules and processes under direct supervision. Essential skills required for the position are communication, interpersonal, flexibility, and client service. A high school diploma or GED should suffice to for the position, along with at least one year of prior work experience in a similar field.

The average hourly pay for this position is $15.11, which amounts to $31,438 annually.

There is more than meets the eye when it comes to being a Support Clerk. For example, did you know that they make an average of $15.96 an hour? That's $33,196 a year!

Between 2018 and 2028, the career is expected to grow -4% and produce -110,600 job opportunities across the U.S.

What Does a Support Clerk Do

There are certain skills that many Support Clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Customer-service skills, Detail oriented and Organizational skills.

Learn more about what a Support Clerk does

How To Become a Support Clerk

If you're interested in becoming a Support Clerk, one of the first things to consider is how much education you need. We've determined that 37.6% of Support Clerks have a bachelor's degree. In terms of higher education levels, we found that 3.1% of Support Clerks have master's degrees. Even though some Support Clerks have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Support Clerk. When we researched the most common majors for a Support Clerk, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Support Clerk resumes include High School Diploma degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Support Clerk. In fact, many Support Clerk jobs require experience in a role such as Customer Service Representative. Meanwhile, many Support Clerks also have previous career experience in roles such as Administrative Assistant or Cashier.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. AT&T Jobs (20)
  2. CSX Jobs (15)
  3. JPMorgan Chase & Co. Jobs (41)
  4. Blue Cross Blue Shield of North Carolina Jobs (27)
  5. Enterprise Holdings Jobs (16)
Average Salary
$33,196
Average Salary
Job Growth Rate
-4%
Job Growth Rate
Job Openings
169,740
Job Openings
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Average Salary for a Support Clerk

Support Clerks in America make an average salary of $33,196 per year or $16 per hour. The top 10 percent makes over $41,000 per year, while the bottom 10 percent under $26,000 per year.
Average Salary
$33,196
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How much should you be earning as an Support Clerk? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.
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12 Support Clerk Resume Examples

Learn How To Write a Support Clerk Resume

At Zippia, we went through countless Support Clerk resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Support Clerk Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. AT&T Jobs (20)
  2. CSX Jobs (15)
  3. JPMorgan Chase & Co. Jobs (41)
  4. Blue Cross Blue Shield of North Carolina Jobs (27)
  5. Enterprise Holdings Jobs (16)

Choose From 10+ Customizable Support Clerk Resume templates

Zippia allows you to choose from different easy-to-use Support Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Support Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Support Clerk Resume
Support Clerk Resume
Support Clerk Resume
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Support Clerk Resume
Support Clerk Resume
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Support Clerk Demographics

Support Clerk Gender Distribution

Male
Male
26%
Female
Female
74%

After extensive research and analysis, Zippia's data science team found that:

  • Among Support Clerks, 73.9% of them are women, while 26.1% are men.

  • The most common race/ethnicity among Support Clerks is White, which makes up 57.0% of all Support Clerks.

  • The most common foreign language among Support Clerks is Spanish at 62.9%.

Job Openings

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Support Clerk Education

Support Clerk Majors

30.3 %

Support Clerk Degrees

Bachelors

37.6 %

Associate

25.4 %

High School Diploma

20.7 %

Top Colleges for Support Clerks

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

5. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

6. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

7. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

8. Baruch College of the City University of New York

New York, NY • Private

In-State Tuition
$7,262
Enrollment
14,629

9. Bowling Green State University

Bowling Green, OH • Private

In-State Tuition
$11,105
Enrollment
13,729

10. Cedar Crest College

Allentown, PA • Private

In-State Tuition
$39,216
Enrollment
1,303
Job Openings

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Online Courses For Support Clerk That You May Like

IT & Technical Support Guide to Helpdesk, Desktop & Servers
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This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you'll be introduced to the world of Information Technology, or IT. You'll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certificate program...

Supporting Families and Caregivers
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This course takes a deep dive into the challenges families and friends of a patient with serious illness face and how you can care for and support them as a provider, social worker or family friend. Supporting Families and Caregivers especially focuses on the children of a patient with serious illness and their caregiver, and teaches you the best way to empower them to get the support they need. By the end of this course, you will be able to provide critical avenues of support for the people who...

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Top Skills For a Support Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.8% of Support Clerks listed Customer Service on their resume, but soft skills such as Customer-service skills and Detail oriented are important as well.

  • Customer Service, 16.8%
  • Data Entry, 13.1%
  • Medical Records, 8.8%
  • Clerical Support, 5.2%
  • Office Procedures, 4.6%
  • Other Skills, 51.5%

Best States For a Support Clerk

Some places are better than others when it comes to starting a career as a Support Clerk. The best states for people in this position are Colorado, Utah, Rhode Island, and Nevada. Support Clerks make the most in Colorado with an average salary of $41,235. Whereas in Utah and Rhode Island, they would average $39,708 and $39,411, respectively. While Support Clerks would only make an average of $38,350 in Nevada, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Nevada

Total Support Clerk Jobs:
470
Highest 10% Earn:
$47,000
Location Quotient:
1.18
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Utah

Total Support Clerk Jobs:
593
Highest 10% Earn:
$48,000
Location Quotient:
0.98
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Connecticut

Total Support Clerk Jobs:
718
Highest 10% Earn:
$47,000
Location Quotient:
1.14
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Support Clerks

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