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Become A Support Clerk

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Working As A Support Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $45,488

    Average Salary

What Does A Support Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Support Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Support Clerk Videos

Defying the Supreme Court, jailed Kentucky clerk draws outrage and support

Huckabee to hold rally in support of Kentucky county clerk

SBI ASSOCIATE CLERK NOTIFICATION 2016 - ALL DETAILS AND INFORMATION SBI CLERK

Support Clerk Jobs

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Support Clerk Career Paths

Support Clerk
Accounting Clerk Accounts Payable Clerk Staff Accountant
Accounting Manager
8 Yearsyrs
Billing Specialist Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Service Representative Account Executive Office Manager
Administrative Manager
6 Yearsyrs
Accounting Clerk Accountant Finance Analyst
Assistant Vice President
7 Yearsyrs
Accounts Payable Clerk Billing Specialist
Billing Manager
7 Yearsyrs
Claim Processor Office Manager
Business Office Manager
8 Yearsyrs
Paralegal Contracts Administrator Senior Contract Administrator/Contract Administrator
Contracts Manager
9 Yearsyrs
Billing Specialist Specialist Maintenance Technician
Facilities Manager
7 Yearsyrs
Human Resources Assistant Human Resources Coordinator
Human Resources Manager
7 Yearsyrs
Human Resources Assistant Human Resources Generalist
Human Resources Supervisor
5 Yearsyrs
Human Resources Coordinator Human Resources Manager Production Manager
Logistics Manager
7 Yearsyrs
Specialist Account Manager Account Executive
Office Manager
5 Yearsyrs
Service Representative Service Manager Office Manager
Office Manager Of Human Resources
7 Yearsyrs
Paralegal Office Manager Payroll Specialist
Payroll Manager
8 Yearsyrs
Specialist Operations Manager General Manager
President/Chief Executive Officer
11 Yearsyrs
Claim Processor Account Representative Sales Manager
Purchasing Manager
9 Yearsyrs
Accounts Payable Clerk Specialist Operations Manager
Senior Manager
10 Yearsyrs
Human Resources Coordinator Recruiter Instructor
Training Manager
5 Yearsyrs
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Support Clerk Demographics

Gender

Female

74.6%

Male

23.8%

Unknown

1.6%
Ethnicity

White

59.8%

Hispanic or Latino

17.5%

Black or African American

11.9%

Asian

7.4%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

54.9%

French

9.9%

German

6.6%

Mandarin

3.3%

Italian

3.3%

Chinese

2.2%

Japanese

2.2%

Carrier

2.2%

Russian

2.2%

Hmong

2.2%

Portuguese

1.1%

Hebrew

1.1%

Ukrainian

1.1%

Greek

1.1%

Cantonese

1.1%

Albanian

1.1%

Tagalog

1.1%

Arabic

1.1%

Korean

1.1%

Catalan

1.1%
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Support Clerk Education

Schools

University of Phoenix

19.3%

Strayer University

8.0%

Kaplan University

5.7%

Prince George's Community College

5.1%

Wayne State University

5.1%

Ashford University

5.1%

Miami Dade College

4.5%

Southern New Hampshire University

4.5%

Hinds Community College

4.0%

Trident Technical College

4.0%

Houston Community College

4.0%

Northern Virginia Community College

4.0%

Butler County Community College

3.4%

University of Maryland - University College

3.4%

California State University - Dominguez Hills

3.4%

American InterContinental University

3.4%

University of Central Florida

3.4%

Liberty University

3.4%

Grand Canyon University

3.4%

Columbia Southern University

2.8%
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Majors

Business

30.2%

Health Care Administration

9.2%

Accounting

7.3%

Criminal Justice

5.6%

General Studies

4.5%

Psychology

4.4%

Nursing

3.5%

Communication

3.4%

Education

3.2%

Computer Science

3.1%

Management

3.0%

Human Resources Management

3.0%

Medical Assisting Services

2.8%

Computer Information Systems

2.7%

Finance

2.6%

Elementary Education

2.4%

Liberal Arts

2.4%

Marketing

2.4%

Legal Support Services

2.2%

Information Technology

2.2%
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Degrees

Bachelors

32.8%

Other

29.5%

Associate

17.0%

Masters

8.5%

Certificate

8.3%

Diploma

2.5%

Doctorate

1.1%

License

0.3%
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Support Clerk Videos

Defying the Supreme Court, jailed Kentucky clerk draws outrage and support

Huckabee to hold rally in support of Kentucky county clerk

SBI ASSOCIATE CLERK NOTIFICATION 2016 - ALL DETAILS AND INFORMATION SBI CLERK

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Top Skills for A Support Clerk

  1. Procedures
  2. Customer Service
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Developed and implemented routing procedures for deliveries resulting in increased efficiency of deliveries and a standardized process.
  • Provided high level of customer service through direct interaction with internal and external customers by providing specialized support.
  • Trained and supervised temporary data entry clerks.
  • Performed background checks, and other duties associated with hiring process, employment, and employee relations records.
  • Performed one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution.

How Would You Rate Working As a Support Clerk?

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Top Support Clerk Employers

Jobs From Top Support Clerk Employers

Support Clerk Videos

Defying the Supreme Court, jailed Kentucky clerk draws outrage and support

Huckabee to hold rally in support of Kentucky county clerk

SBI ASSOCIATE CLERK NOTIFICATION 2016 - ALL DETAILS AND INFORMATION SBI CLERK

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