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Become A Support Clerk

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Working As A Support Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $29,580

    Average Salary

What Does A Support Clerk Do At Geisinger Health System

* Performs clerical duties in order to update documents.
* Routes phone calls, directs visitors and writes receipts for case payments.
* Handles medical record distribution.
* Provides assistance to patients, employees and medical staff by directing them to the appropriate business office personnel.
* Verifies insurance coverages by phoning insurers, patients or clients and inquiring against IDX information system database and investigating discrepancies with the patient and insurer.
* Utilizes on-line insurance databases to verify eligibility.
* Performs data entry into automated reimbursement software system application.
* Includes entry of patient management information, preparation of invoices detailing services provided to patients, and preparation of other documents or statements as necessary.
* Scanning and cataloging revenue cycle documentation into Tower.
* Advises supervisor of any unusual developments or operational problems within area of
* responsibility and makes recommendations for process improvement within the department.
* Sorts and distributes mail.
* Orders supplies.
* Performs other duties as required or assigned by emergency or other operational
* reasons for which the employee is qualified to perform.
* Denotes essential job functions

What Does A Support Clerk Do At M & T Bank

* Responsible for receiving, sorting, processing, delivering incoming and
* outgoing mail, packages and supplies within Baltimore Lockbox, which may weigh up to 70 pounds
* Sorts mail to appropriate Lockbox Departments.
* Notifies Group Leader if courier is late for mail drop.
* Makes deliveries within Wholesale and Retail Lockbox per established schedules.
* Assists with tracking of accountable and return to sender mail.
* Participates in cross-training of all duties within the Mail Services.
* Advises Group Leader/Manager of department needs or areas for
* improvement.
* Adheres to applicable compliance/operational risk controls in accordance
* with company or regulatory standards and policies.
* Maintains internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
* Completes other duties as assigned

What Does A Support Clerk Do At Gm Financial

* Execute day-to-day operational strategies and actively contribute to center performance objectives.
* Support center and company initiatives and demonstrate an understanding of business needs.
* Ensure actions are in compliance with company policies and laws.
* Contribute to a cooperative environment, maintain an open mind and remain positive concerning change.
* Demonstrate ability to prioritize and multitask to meet all deadlines.
* Adhere to and ensure compliance with all corporate and operational policies, including obtaining appropriate approvals as required.
* Proactively present potential setbacks to the appropriate person to prevent future barriers.
* Document accurately and demonstrate technical proficiency.
* Handle unexpected tasks without becoming derailed.
* Provide backup support as needed.
* Adhere to the attendance and break policy.
* Maximize productive time, manage workloads and accurately complete assigned tasks.
* Collaborate and share best practices.
* Develop professional internal and external business relationships.
* Represent GM Financial professionally within the center and community.
* Attend and actively participate in training sessions and team/department meetings.
* Perform related duties, as needed or directed.
* Direct Reports: None
* Reports to: Team Leader Collections
* Knowledge
* Basic knowledge of general office procedures.
* Basic knowledge of P
* C. Tools or other software programs.
* Skill
* Accurate data entry, typing and ten-key skills.
* Interpersonal skills necessary to interact effectively with employees of all levels within the organization.
* Ability to use appropriate analysis, judgment and logic related to immediate scope of duties.
* Ability to prioritize and multi-task.
* Possess effective time management skills.
* Basic computer skills, including, but not limited to, Windows and the Internet.
* Skills necessary to operate various pieces of office equipment, such as but not limited to, fax machines, copy machines, and etc.
* Self-motivated while actively participating in a team environment.
* Experience
* Previous experience in collections or finance office preferred
* High school degree or equivalent required
* Call Center/Normal office environment, subject to stress in relation to daily workload requiring attention and other established performance criteria.
* Must be able to work any schedule of hours that meets business needs including overtime
* Requisition ID: 2018

What Does A Support Clerk Do At Orchard Supply Hardware

* Perform daily clerical tasks in the back office of a retail store to include answering phones, data entry, distribution of reports and other paperwork, filing, printing of CILs, reviewing in-stock of office supplies and other store supplies and ordering
* product as needed, and other clerical duties as assigned by the Support Team Lead.
* Acts as a backup to Security Cashier to ensure accurate and efficient accounting of the security room.
* Acts as a backup Cashier to ensure customer checkout is handled in a fast and efficient manner

What Does A Support Clerk Do At Ricoh Americas Corporation

* Performs and assists with ensuring services are completed according to Ricoh Service Excellence requirements
* Flexible with travel within a geographic territory
* Works with a flexible schedule to cover time off requests for contracted customers' onsite staff, which may include managerial duties.
* Provides feedback and suggestions to management to improve existing processes and procedures including validation of current procedures and correct site documentation.
* Assist in the collection of data and is knowledgeable on the tools and methods used for the Monthly Management Report such as forms, logs, and site branding
* Routinely identifies and documents process improvement suggestions and communicates them to management.
* Knowledgeable of all daily operations and services offered within an account base.
* Embraces the diverse customer environment and maintains excellent customer focus while performing on site duties.
* Responsible for customer satisfaction by engaging end-user feedback and escalating concerns to the account manager and helps support resolution.
* Works to learn and manage all aspects of the RICOH Service Center in the absence of the Site Manager or Supervisor.
* Assists in the coordination of work assignments to meet specific deadlines and service deliverables.
* Assists in copy/print production center and performs all functions required for the completion and delivery of all copy requests.
* May include the usage of all finishing equipment such as binding, folders, laminators, etc.
* Filing and labeling of documents and other materials for storage and retrieval.
* Processes all incoming and outgoing mail and packages.
* This includes sorting, delivery, packaging, as well as shipping and receiving.
* Provides courier service for the pickup and delivery of mail and copy jobs, on campus and offsite.
* Assists with the movement of boxes, equipment, and or office furniture.
* Performs Front Desk Receptionist back up duties.
* Orders paper, toner, and other supplies per site par levels.
* Performs basic troubleshooting on all equipment used within the RICOH Service Center.
* Arranges for service calls on other equipment as needed and follows through on escalations.
* Maintains a solid understanding of product and solutions offerings.
* Assists in identifying and managing service and supply requests for hardware and software solutions in the service center.
* Assists in the training of new and existing employees.
* Assists in the implementation of new services by job shadowing, documenting current processes, applying best practices, and writing site procedures.
* Exhibits safe working habits in compliance with RICOH and customer policies.
* Responsible for reporting any observed safety hazards to account manager.
* Other duties as assigned

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How To Become A Support Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.


General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.


General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.


General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Support Clerk jobs

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Support Clerk Career Paths

Support Clerk
Accounting Clerk Billing Specialist Specialist
Account Manager
5 Yearsyrs
Billing Specialist Accounts Receivable Specialist Staff Accountant
Accounting Manager
7 Yearsyrs
Claim Processor Service Representative Operation Supervisor
Assistant General Manager
5 Yearsyrs
Specialist Account Manager Account Executive
Business Development Manager
9 Yearsyrs
Human Resources Assistant Accounts Payable Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Human Resources Coordinator Program Manager General Manager
Chief Executive Officer
8 Yearsyrs
Paralegal Office Manager General Manager
Chief Operating Officer
11 Yearsyrs
Office Manager Human Resources Coordinator
Director Of Human Resources
10 Yearsyrs
Specialist Operations Manager General Manager
District Manager
7 Yearsyrs
Service Representative Account Manager Account Executive
Marketing Director
7 Yearsyrs
Accounts Payable Clerk Specialist Account Manager
Marketing Manager
6 Yearsyrs
Service Representative Account Executive Sales Manager
Office Manager
5 Yearsyrs
Office Manager Operations Manager
Operations Director
9 Yearsyrs
Human Resources Assistant Human Resources Coordinator Specialist
Operations Manager
7 Yearsyrs
Claim Processor Office Manager Chief Executive Officer
President/Chief Executive Officer
10 Yearsyrs
Accounts Payable Clerk Finance Analyst Business Analyst
Product Manager
7 Yearsyrs
Billing Specialist Specialist Project Manager
Program Manager
8 Yearsyrs
Human Resources Coordinator Recruiter Operations Manager
Purchasing Manager
9 Yearsyrs
Accounting Clerk Accountant Finance Manager
Sales Manager
5 Yearsyrs
Paralegal Case Manager
Service Director
9 Yearsyrs
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Support Clerk Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Mandarin

  • Italian

  • Chinese

  • Japanese

  • Carrier

  • Russian

  • Hmong

  • Portuguese

  • Hebrew

  • Vietnamese

  • Ukrainian

  • Greek

  • Cantonese

  • Albanian

  • Tagalog

  • Arabic

  • Korean

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Support Clerk

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Support Clerk Education

Support Clerk

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Top Skills for A Support Clerk


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Top Support Clerk Skills

  1. Customer Service
  2. Data Entry
  3. Assistance
You can check out examples of real life uses of top skills on resumes here:
  • Provided customer service to field personnel concerning operational procedures and general information.
  • Performed clerical tasks such as: data entry, typing, and filing.
  • Provided direct administrative, procedural, and informational resource assistance and support to program staff.
  • Performed one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution.
  • Track unit maintenance, total cost of ownership and other financial transactions related to logistics for all Army units.

Top Support Clerk Employers

Support Clerk Videos

Defying the Supreme Court, jailed Kentucky clerk draws outrage and support

Huckabee to hold rally in support of Kentucky county clerk