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There are several educational requirements to become a support clerk. Support clerks usually study business, health care administration, or general studies. 38% of support clerks hold a bachelor's degree, and 25% hold an associate degree. We analyzed 4,431 real support clerk resumes to see exactly what support clerk education sections show.
The most common colleges for support clerks are the University of Phoenix and the University of Phoenix.
There are also many online support clerk courses to help get the education required to be a support clerk.
There are certain support clerk certifications that you should consider. These support clerk certifications include Certified Pharmacy Technician (CPhT) and Word 2010 Certification.
| Support clerk common college | Percentages |
|---|---|
| University of Phoenix | 19.00% |
| DeVry University | 7.00% |
| Miami Dade College | 6.50% |
| California State University - San Bernardino | 6.00% |
| Strayer University | 6.00% |
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 30.3% |
| 2 | Health Care Administration | 7.9% |
| 3 | General Studies | 6.9% |
| 4 | Accounting | 6.6% |
| 5 | Criminal Justice | 6.2% |
The best colleges for support clerks are Stanford University, Northwestern University, and University of Pennsylvania.
A support clerk with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for support clerks. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become support clerks.
Stanford, CA • Private
In-state tuition
$51,354
Enrollment
7,083
Cullowhee, NC • Private
In-state tuition
$3,926
Enrollment
9,835
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
Evanston, IL • Private
In-state tuition
$54,568
Enrollment
8,451
Muncie, IN • Private
In-state tuition
$9,896
Enrollment
15,529
Bakersfield, CA • Private
In-state tuition
$7,309
Enrollment
9,142
Los Angeles, CA • Private
In-state tuition
$56,225
Enrollment
19,548
New York, NY • Private
In-state tuition
$7,262
Enrollment
14,629
Bowling Green, OH • Private
In-state tuition
$11,105
Enrollment
13,729
Allentown, PA • Private
In-state tuition
$39,216
Enrollment
1,303
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The most affordable schools for support clerks are Baruch College of the City University of New York, california state university - bakersfield, and suny farmingdale.
If the best universities for support clerks are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for support clerks.
New York, NY • Private
In-state tuition
$7,262
Cost of attendance
14,046
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
Farmingdale, NY • Private
In-state tuition
$8,306
Cost of attendance
16,091
Carson, CA • Private
In-state tuition
$6,942
Cost of attendance
14,469
Morrow, GA • Private
In-state tuition
$5,419
Cost of attendance
17,697
Gainesville, FL • Private
In-state tuition
$6,381
Cost of attendance
21,034
Miami, FL • Private
In-state tuition
$6,556
Cost of attendance
19,434
Mayaguez, PR • Private
In-state tuition
$4,094
Cost of attendance
14,302
Utica, NY • Private
In-state tuition
$8,238
Cost of attendance
21,567
Minot, ND • Private
In-state tuition
$7,064
Cost of attendance
15,576
The hardest universities for support clerks to get into are Stanford University, Northwestern University, and University of Pennsylvania.
Some great schools for support clerks are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for support clerks based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
Stanford, CA • Private
Admissions rate
4%
SAT average
1,497
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
Boston, MA • Private
Admissions rate
22%
SAT average
1,420
New York, NY • Private
Admissions rate
20%
SAT average
1,419
Los Angeles, CA • Private
Admissions rate
13%
SAT average
1,445
Nashville, TN • Private
Admissions rate
10%
SAT average
1,514
Washington, DC • Private
Admissions rate
42%
SAT average
1,380
Baltimore, MD • Private
Admissions rate
11%
SAT average
1,513
Rochester, NY • Private
Admissions rate
29%
SAT average
1,422
The easiest schools for support clerks to get into are D'Youville College, gwynedd mercy university, and mount saint mary's university.
Some schools are much easier to get into. If you want to start your career as a support clerk without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for support clerks.
Buffalo, NY • Private
Admissions rate
100%
SAT average
1,072
Gwynedd Valley, PA • Private
Admissions rate
92%
SAT average
1,031
Los Angeles, CA • Private
Admissions rate
84%
SAT average
1,031
Lodi, NJ • Private
Admissions rate
81%
SAT average
999
Miami, FL • Private
Admissions rate
91%
SAT average
1,006
Marietta, GA • Private
Admissions rate
94%
SAT average
979
Aberdeen, SD • Private
Admissions rate
97%
SAT average
1,050
Klamath Falls, OR • Private
Admissions rate
96%
SAT average
1,139
Bartlesville, OK • Private
Admissions rate
68%
SAT average
964
Fresno, CA • Private
Admissions rate
85%
SAT average
1,053
| Support clerk education level | Support clerk salary |
|---|---|
| Master's Degree | $40,958 |
| High School Diploma or Less | $36,286 |
| Bachelor's Degree | $39,703 |
| Some College/ Associate Degree | $37,640 |