Support clerk job description

Kelly Services is now hiring for a Customer Support Clerk located in Delray, Fl. This is a temp to hire opportunity Mon- Fri 8am - 5pm paying $19 hourly.

Greeting customers when they walk in, engaging in conversation while they are here and placing an order. Manage incoming phone calls by trying to help the customer and not just put them on hold. Handle orders from end to end, providing a single point of contact to ensure a consistent customer experience. Able to work in a warehouse setting: Putting products away, lifting up to 50 LBs, and organizing products. Multitasking, able to prioritize tasks in order of importance. Some computer knowledge. We use Microsoft.
Apply for this great opportunity with an updated resume.

\#P2

\#CB

**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** ** ** **?**

As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ** **

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center.
Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

TERM: 10 months (190-day calendar), Non-exempt

JOB GOAL: To partner with school staff and others to enhance team building, conflict resolution, decision making, time management, safe school environment and facilitation of alternative thinking strategies and behaviors

QUALIFICATIONS AND TRAINING:

• At least 48 college semester hours or High School Diploma or GED and passing score on the Praxis ParaPro Assessment
• Experience in working with at-risk student populations or students with social, emotional and/or behavior challenges
• FBI/TBI Fingerprint/Background Clearance every five (5) years

Alternatives to the above qualifications as the Superintendent might find appropriate and acceptable

EVALULATION: Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of personnel.

PERFORMANCE RESPONSIBILITIES:

1. Assesses and record incidents of misbehavior and progress (on-target behaviors,) including data points to measure rate of progress toward appropriate behaviors.
2. Utilizes Social Emotional Learning (SEL) strategies in providing behavior intervention and support.
3. Collaborates with school leadership team and counselors to assess, develop, and implement initiatives to address social emotional wellness.
4. Supports Positive Behavior Intervention initiatives.
5. Provides assistance with de-escalating student behaviors.
6. Works with students individually or in integrated setting.
7. Reinforces the teaching of appropriate replacement behaviors, coping strategies and social skills to support academics.
8. Utilizes and refer to a variety of student support structures.
9. Assists in creating a safe and supportive school environment where positive change and growth are possible.
10. Performs other duties as assigned by the building administrator.

The Jackson-Madison County School System (JMCSS) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics .

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.

Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.

Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
Job Description

Job Summary
Under direct supervision of the Servicing Manager, the Servicing Support Clerk will assist with performing general functions in addition to completing administrative and clerical procedures. Responsibilities will include but not limited to handling inbound and outbound calls, data entry, facilitation of electronic and manual correspondence and faxes. This position may work with dealerships, external, and internal customers to obtain and verify information. Other duties may apply as requested by management.

Job Duties
Respond to fax and email requests and inquiries within service levels. Receive and respond to fax and email, internal documents, and/or external documents; examine documents for completeness, accuracy and conformity to specified requirements.
Process and handle manual documentation and/or correspondence effectively.
Perform research, documentation, review and/or reconciliation of various departmental functions.
Provide quality, professional customer service to all inbound and outbound calls with internal and external customers and document activity accurately.
Collaborate and assist other departments across the organization, as needed. Cross-train in all areas of team.
Sort and distribute departmental mail and interoffice correspondence in a timely manner.
Identify and report any issues to management promptly.
Maintain thorough knowledge and understanding of Exeter's policies and procedures, as well as, state and federal laws.
Other duties as assigned.

Education and Work Experience
High school diploma or equivalent.
Experience performing general office duties within auto finance industry is desired.
General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA).
Intermediate knowledge of Microsoft Office Suite, including Excel and Word.
Excellent data entry, typing and ten-key skills required.
Excellent verbal and written communication skills.
Ability to work in a team environment.
Strong attention to detail and sense of urgency.
Good time management skills and ability to work independently.
Ability to maintain confidentiality.
Ability to handle high volume of paperwork.

#LI-Remote

Exeter Finance LLC is an Equal Opportunity Employer.