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Support clerk resume examples from 2025

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a support clerk resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in support clerk-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the support clerk position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
  2. Consider all the software and tools you use on a daily basis. When in doubt, list them!
  3. Make sure you use accurate and up to date terms for all the skills listed.
These five steps should give you a strong elevator pitch and land you some support clerk interviews.

Here are example skills to include in your “Area of Expertise” on a support clerk resume:

  • Customer Service
  • Data Entry
  • Patients
  • Clerical Support
  • Medical Terminology
  • Office Equipment
  • Word Processing
  • Front Desk
  • PowerPoint
  • Patient Care
  • Computer System
  • Inventory Control
  • Provide Clerical Support
  • Fax Machines
  • Telephone Calls
  • Financial Transactions
  • Credit Card
  • Office Machines
  • HIPAA
  • Inbound Calls
  • Medicaid
  • Subpoenas
  • Medical Claims
  • Customer Support
  • Typewriters
  • CHCS
  • Customer Accounts
  • Scheduling Appointments
  • Clerical Tasks
  • District Court

Zippia’s AI can customize your resume for you.

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write support clerk experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are examples from great support clerk resumes:

Work history example #1

Support Clerk

State of Indiana

  • Reviewed payroll to ensure accuracy, compiled payroll records and distributed paychecks.
  • Directed input of computerized payroll using modem.
  • Coordinated with cross-functional teams and performed case specific analysis to provide optimal solutions via email communication.
  • Adhered to department sanitation and QA standards by cleaning and sanitizing all work surfaces, utensils and equipment.
  • Performed payroll accurately on a weekly basis.

Work history example #2

Program Clerk

U.S. Census Bureau

  • Worked with payroll system and employment verification
  • Performed various personnel actions in an electronic personnel and payroll system.
  • Completed special assignments that included entering information into the Census Bureau database.
  • Processed payroll and terminations, engaged in file organization and general cleanliness.
  • Provided user assistance for databases; and, technology maintenance and troubleshooting.

Work history example #3

Support Clerk

PRINCE GEORGES COUNTY POLICE DEPT

  • Entered client pertinent information into system database in order to receive appropriate verification of income and household composition.
  • Initiated, reviewed and submitted Medicaid invoices for reimbursement.
  • Performed customer service maintenance through phone operating systems, document copying, and input of client data.
  • Utilized telecommunication equipment courteously and efficiently.
  • Updated student information and demographics using Aeries Database Program.

Work history example #4

Chief Clerk

Texas A&M University-Corpus Christi

  • Attended local job fairs for recruiting.
  • Prepared files for transfer/relocation upon acquisition of prior employer listed.
  • Shipped & tracked FedEx, UPS and DHL Express packages.
  • Represented the company by operating in accordance with customer care policies, procedures, work flow and performance standards.
  • Maintained database of repairs for all vehicles utilized at eleven bottling and distribution sites in three states.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

  • Display your highest degree first.
  • If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
  • If you have a bachelor's or master's degree, do not list your high school education.
  • If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from support clerk resumes:

Bachelor's Degree in business

Northeastern University, Boston, MA

2013 - 2016

Highlight your support clerk certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

Here are some of the best certifications to have on support clerk resumes:

  1. Certified Pharmacy Technician (CPhT)
  2. Word 2010 Certification
  3. Certified Medical Office Manager (CMOM)
  4. Certified Medical Administrative Assistant (CMAA)
  5. International Accredited Business Accountant (IABA)

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