Top 50 Support Clerk Skills

Below we've compiled a list of the most important skills for a Support Clerk. We ranked the top skills based on the percentage of Support Clerk resumes they appeared on. For example, 12.6% of Support Clerk resumes contained Customer Service as a skill. Let's find out what skills a Support Clerk actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Support Clerk

1. Customer Service

high Demand

Here's how Customer Service is used in Support Clerk jobs:

Provided excellent customer service, transcribing information onto an ExCel spreadsheet and providing co-payment summaries under pressure during busy tax season.
Designated as lead contact for problem resolution, due to professional communication skills and exceptional customer service.
Provided customer service to field personnel concerning operational procedures and general information.
Assist with any other client/customer service/customer support duties as needed.
Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.

Provided excellent customer service dispatching plumbers for utility services; facilitate the scheduling of meetings to be held.
Performed customer service and cashier duties to provide procedural information to the public and collect court fees.
Provide customer service, schedule appointment, and fill in for 4 office positions as needed.
Employed active listening skills and strong customer service skills to maintain relationships and resolve concerns.
Provided customer service, prepared, and delivered certificates and gift bags for events participants.

Provided excellent customer service to all Veterans, patients, and their families.
Provided customer service; answered phone calls, communicated through emails with customers.
Position required Customer Service Training, Strong PC skills.
Updated the customer service database, and processed orders.
Provided customer service to the public under rigorous schedules.

Recognized for outstand sales achievement and annual customer service level targets.
Facilitated customer service to general public for field verification.
Provided quality customer service in the role of receptionist by handling the inbound calls professionally and in a courteous manner.
Assisted staff with faxing, photocopying * Provided friendly customer services to the patients
Attained weekly competences through our Customer Service Measurement System (CSMS) Assisted in additional projects such as co-managing the mailroom.

1,381 Customer Service Jobs

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2. Data Entry

high Demand

Here's how Data Entry is used in Support Clerk jobs:

Ensured accuracy in data entry and maintained all errors and corresponding documentation on file for designated time periods.
Trained and supervised temporary data entry clerks.
Performed data entry, assisted credit administrators and other sections, Cash Posting and Order Entry, as needed.
Performed data entry, typing, filing, time keeping, scheduling and customer support for all vendors.
Perform clerical work including screening cases, updating records, performing and verifying data entry.

Performed clerical tasks such as: data entry, typing, and filing.
Batch charges at the end of the day and deliver to Data Entry.
Worked closely with State doctors and nurses, heavy data entry.
Assisted other technology department with e-mail applications (data entry).
Performed numerical data entry on a daily basis i.e.

Completed data entry and managed all current accounts.
Performed data entry and answered calls from applicants.
Proof read, data entry, encoding checks.
Obtained second opinion information Data entry Clerical and administrative duties
Served customers with money transactions for concourse and agents Data entry of input of customer information, and cash handled transactions

Organized and distributed batched TARs to all data entry staff and Pharmacy Consultant Supervisors.
Processed checks, data entry, reconciliation, including stop payments and check refunds.
Completed various data entry assignments and occasionally obtain quotes for buyers.
Light Typing and filing Data entry Prepare mail for imaging into claims imaging application.
Disbursed students reports * Researched rejected reports * Verified students demographics reports * Performed numerical data entry

1,139 Data Entry Jobs

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3. Personnel Files

high Demand

Here's how Personnel Files is used in Support Clerk jobs:

Maintained personnel files, safety training records and department files.
checked time cards for accuracy; distributed mail and maintained personnel files.
Assemble medical staff's personnel files Distribute mail Order office supplies

3 Personnel Files Jobs

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4. Phone Calls

high Demand

Here's how Phone Calls is used in Support Clerk jobs:

Answered incoming telephone calls and routed appropriately.
Receive telephone calls, greet visitors, ascertain nature of call or visit, and refer to appropriate staff.
General office duties including but not limited to filing, faxing, copying, correspondence, and phone calls
Provide office automation support within the clinic/office and receive patients, visitors, and telephone calls.
Serve as first point-of-contact, fielding and prioritizing telephone calls of a busy and demanding office.

Created and worked weekly expediting reports for all departments via phone calls to vendors.
Answer incoming telephone calls, welcome on-site visitors, accept and sign for deliveries.
Assisted Intake nurses with answering phone calls, recorded message and patient referrals.
Received phone calls and provided answers to customer concerns and questions.
Answered incoming telephone calls from students regarding online courses and problems.

Screened telephone calls and forwarded them to the appropriate departments.
Received and placed telephone calls to clients and prospective clients.
Make telephone calls to medical providers when necessary.
Answered phone calls, and scheduled appointments.
Handled general phone calls when required.

Answer, transfer, and make phone calls.
Answered to customer support requests, such as multi-line phone calls and emails.
Verified orders in CPRS * Answer and route incoming phone calls
Answered phone calls in a courtesy manner.
Perform receptionist duties which included answering phone calls from general public and assist in-jail detainees with court dates over the phone.

174 Phone Calls Jobs

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5. Office Supplies

high Demand

Here's how Office Supplies is used in Support Clerk jobs:

Oversee interdepartmental adjustments for office supplies.
Processed incoming and outgoing mail, data entered claims, performed the purchasing duties of office supplies, and filing.
Ordered office supplies, distributing mail, coding invoices, filing, and typing manuals and procedures.
Deliver and distribute internal mail and office supplies from mail runs between North and South campus.
Order office supplies and interact with vendors on technical issues and discrepancies both orally and written.

Requisitioned various types of office supplies for over fifty (50) maintenance and clerical workers.
Established and maintained subject matter files; such as office supplies, equipment and invoices.
Opened and distributed incoming mail, processed outgoing mail, stocked and ordered all office supplies
Processed accounts payable and handled purchasing of office supplies and maintenance supplies.
Ordered and distributed office supplies while adhering to a fixed office budget.

Requisition office supplies, equipment, publications, and forms.
Maintain mail room with sufficient office equipment and office supplies.
Order all office supplies and maintain office equipment.
Monitored office supplies and equipment for the office.
Order, stock and maintain office supplies.

Order office supplies as needed.
Manage and order office supplies.
Answered phones redirected calls up to 10 per hrs per day Managed office supplies, vendors organized supplies and up keep.
Purchased office supplies, technical components, and radiological supplies for department.
Input paid invoices in QuickBooks with some accounting, tracked shipments, checked for backorder items, Ordered office supplies.

70 Office Supplies Jobs

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6. Sort

high Demand

Here's how Sort is used in Support Clerk jobs:

Performed mail sorting and distributing mail to inter-office sites and logging incoming mail for compliance secretary/director.
Process mail efficiently and expediently by operating 3 different mail sorting processing machines.
Sorted incoming parcels at street level according to predetermined delivery routes.
Worked independently performing basic clerical work, such as copying papers, faxing, making phone calls, and mail sorting.
Ensured that all sorted outgoing mail be loaded to appropriate containers, and be routed to assigned destination.

Help dispatchers save time by sorting mail into appropriate trays and carts and preparing it for dispatch.
Collected and sorted all mail from all collection boxes during specific times according to agency's standards.
Operate sorting machine to ensure that the mail gets to the correct post office for delivery.
Sorted and processed incoming mail; provided other office and telephone center support as needed.
Opened, sorted and routed incoming mail, answered correspondence, and prepared outgoing mail.

Batch, sort and report the number of claims received daily, File Claims numerically.
Operated mail sorting machines, sort mail manually and delivered to mail to PO boxes.
Received, sorted, time-stamped logged and distributing incoming and outgoing mail.
Sorted, distributed, and stamped mail (postage meter machine).
Trained new-hire associates with mail sorting procedures and regulations.

Sorted and routed documents to respective work groups.
Received resumes, sorted and filed job applications.
Opened, sorted, and routed incoming mail.
Monitor and report new claims, execute mailroom functions such as opening, sorting and scanning incoming mail.
Deliver or route materials to departments using handtruck, conveyor, or sorting bins.

229 Sort Jobs

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7. Medical Records

high Demand

Here's how Medical Records is used in Support Clerk jobs:

Prepare paper copies of original military personnel and medical records and other work-related material.
Protect the security of medical records to ensure that confidentiality is maintained.
Used computerized database to update and maintain medical records.
Schedule appointments for patients, answer phones and transfer calls appropriately, process and send all faxes and scan medical records.
File Maintenance: o Managed, administered, filed and coordinated hundreds of medical records filing by terminal digits.

Date Base Manger: o Scheduled and confirm patient appointments and medical consultations using the CHCS/AHLTA medical records system.
Assure proper completion and filing of forms records prior to forwarding them to medical records room.
Prepared and processed documents, letters, and medical records to meet standard deadlines.
Trained other employees on making cover sheets * Scanned medical records *Working with errors
Retrieve patient medical records for physicians, technicians, or other medical personnel.

Maintained patient charts in the office as well as online medical records.
Follow up and complete all requests for medical records and items statements.
Order medical records and itemized statements for patient inquiries of payments.
Assist Deputy Investigators with follow up medical records request.
Performed the task of filling and retrieving medical records.

Process all incoming medical records.
Review medical records for billing.
Create more than 300 CMS cover sheets a day for medical records, Train new employees.
Maintained the, laws and regulations on confidentiality of medical records.
Update physician licensing information Document scanning Medical records data entry Mail out Licenses Programs: MSOW, Resolute, Epic, PET

560 Medical Records Jobs

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8. Financial Transactions

high Demand

Here's how Financial Transactions is used in Support Clerk jobs:

Process a variety of financial transactions for numerous branches, provided exceptional customer service.
Track unit maintenance, total cost of ownership and other financial transactions related to logistics for all Army units.
Execute sales or other financial transactions and prepare for daily deposit.
Managed the financial transactions of ten ticket agents; handled funds totaling up [ ] per day.

13 Financial Transactions Jobs

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9. Insurance Companies

high Demand

Here's how Insurance Companies is used in Support Clerk jobs:

Send accurate billing to renters, insurance companies, lawyers, and third parties following jurisdictional ruling by state.
Notified insurance companies and initiated the authorization process for admissions through the emergency room or from doctors offices.
Receive and coordinate refund request from insurance companies, patients and customer service calls.
Processed payments for adjustments from Law Firms, Insurance Companies and patients.
Make phone calls to providers and/or insurance companies to obtain current information.

Obtain physician referrals for insurance companies to decrease payment time.
Submit remarketing to other insurance companies.
Called insurance companies to coordinate benefits, data entry, general support for the healthcare auditors

39 Insurance Companies Jobs

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10. Clerical Support

high Demand

Here's how Clerical Support is used in Support Clerk jobs:

Performed clerical support work by applying procedures and practices within established office guidelines.
Help support supervisors and technical assistant in clerical support and administrative duties.
Performed routine office or clerical support task according to well established procedures.
Provided administrative and clerical support to the Grant Program Directorate.
Provided a variety of administrative and clerical support functions.

Provided clerical support for medical billing software Implementation Department.
Performed moderately complex office and clerical support tasks
Offered clerical support for any assignments related to cost reporting, budgeting, cost accounting, payroll and other miscellaneous functions.
Provided clerical support including data entry, report processing, updating correspondence requests from engineers, and maintaining daily logs.
Provided clerical support to the Administration Management and HR Division of the Office of the Deputy General Counsel for Operations.

Supported both the buyers and Materials Manager by providing the necessary clerical support for the departments.
Worked in a number of offices throughout the IRS providing clerical support for the FUTA unit.
Perform QC and various clerical support as needed when assisting co-workers and supervisor.
Provide clerical support to Eligibility workers; answer Foster Care phone lines
Provided clerical support to the Quality Auditors and the Performance Auditors.

Provided various departments with clerical support as needed.
Provide clerical support to the sales team.
Provide clerical support to the department.
Performed clerical support duties in the development of technical data packages associated with the procurement of diagnostic radiological systems.
Provided Data Entry and Clerical Support for a State Sponsored Health Maintenance Organization that provided services to the states underserved.

188 Clerical Support Jobs

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Career Details for a Support Clerk

11. Computer System

high Demand

Here's how Computer System is used in Support Clerk jobs:

Facilitated inventory management and informed of low inventory, and recorded counts in store computer system.
Learned and then operated an online computer system for balancing receipts and editing correspondence.
Maintained computer functionality with driver updates and driver installation for over 350 computer systems.
Input eligibility data into statewide computer system for individuals known to social services.
Analyze & assist investigation department on inputting individuals background information into computer system

Review logs and updates computer system with departmental related information.
Assure work flow to areas is smooth and timely, and use mainframe computer system to track all work orders.
Operated computer system linked directly to electronic cash registers, electronic digital scales, and portable data entry devices.
Operated computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
Cross trained all staff to increase their knowledge of the check processing procedures on the company computer system.

Entered a new provider number for different Tax ID into computer system; denied non-covered provider claims.
Enter client information into computer system with the highest degree of accuracy, quality, and efficiency.
Verified that information in the computer system was up-to-date and accurate.
Enter the data into the computer system for later retrieval.
Handled administrative duties; used TMESYS retail pharmacy computer system.

Oversee the daily performance of computer systems.
Review, research, analyze and process complex healthcare claims by navigating multiple computer systems.
Job Function and responsibilities: Oversee the daily performance of computer systems.
Scheduled appointments and procedures Ensured labs were completed Entered lab orders in automated computer system
Complete Understanding of all computer systems in department, E-Med, Powerscribe, CD Burner and Digitzer.

51 Computer System Jobs

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12. Audit

high Demand

Here's how Audit is used in Support Clerk jobs:

Maintained monthly management reports for upper management and performed daily department audits as a team leader.
Audited contracts, input data information into different programs.
Performed a company-wide audit of Federal Motor Carrier filings that resulted in a $3 billion reduction in liability to CNA.
Supported the COB (Coordination of Benefits) audit team in the timely completion of audit projects.
Ensured accuracy of Summary Audit Log (SAL) when matched against scan documents to ACBU.

Cross trained in Expense accounting to audit and release expense reports and with the Accounting Support group
Perform a variety of support and general administrative assignments in support of the audit or auditors.
Work directly with the Office Care team to reconcile all audits for the current sales quarter.
Traveled for yearly audits on mortgage files and assisted with account management software conversions.
Print and assist in the audit of the Southeast Region's audit adjustments.

Supported the financial statement audit data & Prepared by Client documentation requests.
Audit and process all freight and warehouse invoices for payment.
Set up procedures for audit practices and implementing.
Assisted in obtaining and completing audit case files.
Request and review documents for the audit.

Run queries from HMS and Meditech systems to collect data for Financial Analyst and auditors.
Specialize in customer service, security/audit regulations, and being a great team player.
Processed accounts receivable for Midwest and southern United States Audited insurance coverage on dealer inventory Maintained customer and dealer databases
Key Contributions: Assessed and developed auditing practices for the Beverage Inventory for all of the premier clubs.
Enter RAC Audit documentation in the 3M System and Medasset System Submit Hardcopy Claims to the Payor Scan Documents to IDOC system

129 Audit Jobs

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13. Patient Care

high Demand

Here's how Patient Care is used in Support Clerk jobs:

Performed receptionist and clerical record-Keeping duties associated with patient care and treatment in clinics.
Maintained accurate records of patient care, condition, progress and concerns.
Assist radiologist in any way necessary to provide optimal patient care.

224 Patient Care Jobs

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14. Staff Members

high Demand

Here's how Staff Members is used in Support Clerk jobs:

Performed a daily check on patient admission and notified staff members when patients were admitted into a hospital or medical center.
Coordinated case assignments for 18 staff members consisting of Physical Therapists, Occupational Therapists, Speech Therapists and Social Workers.
Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
Fill out paper work for verification of employment and send to appropriate staff members to clear condition off of loan.
Worked in high-volume departments assisting both medical staff members with clerical support responsibilities and patients with films requested for pick-up.

Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
Communicated effectively and coordinated with a team of other staff members with varying personalities to support the audit team.
Maintained and scheduled appointments for four staff members, briefing the staff members of these appointments.
Direct visitors and clients to appropriate places and informs staff members when someone is waiting.
Answered telephones respond to question, provided information and transferred to appropriate staff members.

Train other staff members to perform work activities, such as using computer applications.
Trained other staff members to work as cashier within dietary and retail gift shop.
Opened & properly distributed incoming mail for staff members throughout the department.
Received incoming telephone calls and directed them to the appropriate staff members.
Supervised and trained over 30 employees and temporary staff members.

Trained new staff members anc communicated progress to Float Pool.
Receive, direct and relay telephone messages and fax messages -Direct the general public to the appropriate Staff members.

52 Staff Members Jobs

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15. Credit Card

average Demand

Here's how Credit Card is used in Support Clerk jobs:

Maintained all customer credit card orders with certificate of analysis files and archives
Process NSF checks, credit balance refunds, Credit Card and Bank Draft Reject payments, as well as online payments.
Emboss up to 20,000 credit cards daily including all daily rush files and any test files for IT.
Compiled, sorted and verified accuracy of data before set up of new merchant credit card processing account.
Processed, distributed, and maintained corporate credit cards, assuring accuracy of information prior to distribution.

Trusted to emboss and handle permanent credit cards containing sensitive account information.
Perform account management review between customers purchase orders and credit card payment.
Handle daily patient payment posting including both credit cards and checks.
Processed credit card payments and mail out receipts to patients.
Handle cash counter, including checks and credit card payments.

Reconcile IMPAC Government VISA credit card statements used for purchases.
Prepare procurement worksheets and make credit card buys.
Credit Card reconciliation for Superintendent & Trust staff.
Processed and issued instant credit card approvals.
Reconcile monthly credit card statement.

Noted by management for current knowledge of the pricing strategies and fluctuating interest rates on credit cards.
Process credit card escheatment according to bank policy and state laws.
Ask customers to apply for a Maurices credit card.
Helped manage multi-thousand dollar purchase requests from FEMA cardholders Helped manage the credit card accounts of FEMA cardholders
credit card transactions, COD conversions, ACH payments, EFT payments).

60 Credit Card Jobs

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16. Technical Support

average Demand

Here's how Technical Support is used in Support Clerk jobs:

Provide day-to-day administration, evaluation, and technical support for volunteer management system.
Supported the OIG Technical Support Staff s strategic initiatives and conducted research to assess customer satisfaction.
Provided on-site technical support of digital archiving of Environmental Division (ED) documents.
Supported with Executive meetings with logistics and technical support and maintained conference rooms.
Provided technical support to designers, suppliers, marketing and sales departments.

Managed call flow and responded to technical support needs of customers.
Provide administrative and technical support services to the entire office.
Provide world-class technical support for customers via phone and email.
Provided IT technical support for all employees.
Assist with client registration and technical support.

Provided Technical Support for inbound.
Served as local technical support.
Provide superior technical support to customers Develop an in-depth understanding of company's documentation products and services.
Provided technical support and maintenance for a PC (Novell 3.11) and SUN (UNIX) based LAN environment.
Volunteer Assisted in coordinating the Silent celebrations and other events Provided interpreting and other technical support services

Provided telephone customer service to Examinee Records, Registration and USMLE Technical Support departments in a professional and courteous manner.

26 Technical Support Jobs

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17. Legal Documents

average Demand

Here's how Legal Documents is used in Support Clerk jobs:

Provided legal clerical support preparing, reviewing and processing legal documents and calendared in support of court operations.
Produced cancellation legal documents to owners.
Open cases and perform in-depth records checks utilizing computerized court records and generate legal documents such as court date notices.
Filed documents; Input data into computer; Prepped mail for shipping; Processed and copied legal documents
Prepare and deliver highly sensitive, confidential legal documents to many offices in the judicial department.

Type, process and send legal documents to the court and judges for filing and signatures.
Make copies for technicians and put together legal documents for the Core Manager to certify.
Prepare legal documents, including indictments, warrants, allegations, and priors.
Displayed time management skills to file legal documents and deposition transcripts to files.
Drafted legal documents on behalf of Bankruptcy attorneys for review.

Type legal documents, answer phones, data entry.
Prepared legal documents for shipping and receiving daily.
Obtained signatures from attorneys for legal documents.
Logged medical and legal documents into system.
Sorted and filed legal documents including notes, correspondence and pleadings + Ensured files are organized and prepared for trial.

Scanned mail and legal documents.

26 Legal Documents Jobs

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18. Special Projects

average Demand

Here's how Special Projects is used in Support Clerk jobs:

Assisted administrative with any special projects.
Assigned special projects consisting of analyzing the program to quantify the availability of specific stock for customers throughout the region.
Assisted with special projects and also created and implemented efficient methods to be used by other clerical staff.
Helped with any special projects that were assigned to me by my Managers.
Performed database searches to help provide statistics for ongoing programs and special projects.

Handle inventory requests from OPM, run special projects for organization with products.
Assist Management with special projects (Creation and Editing of Excel spreadsheets.)
Have worked on special projects including garnishments and case reassignments.
Performed docketing for deadline dates and special projects.
Assist the sales team with special projects.

Assist supervisors with special projects and tasks.
Assisted with special projects for upper management.
Lead and aided in special projects.
Performed special projects when assigned.
Complete special projects as assigned.

Performed special projects as assigned in an environment that allowed for attention to detail and the ability to work within timelines.
Mail machine, AS400, special projects, switchboard backup, deliver all UPS packages and interoffice mail.
Organized special projects for myself and co-workers when the group consisted of a large number of employees.
served as back-up to route incoming calls and as a resource for special projects as needed.
Manage special projects Research and Analyze claims Create and maintain departmental processes and procedures Handling billing of accounts Management account reconciliation

59 Special Projects Jobs

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19. Medicaid

average Demand

Here's how Medicaid is used in Support Clerk jobs:

Presented Nursing Facility/Community Based Alternatives policy workshop across the state of Texas for Medicaid providers and State personnel.
Recorded results in database from medical questionnaires completed by individuals presenting Medicaid claims.
Extract information from Explanation of Benefits (EOB) issued by Medicare or Medicaid and post payments to patient account.
Performed data entry ; updated and searched for clients with other medical insurance to cut cost for Texas Medicaid.
Requested by management to adjudicate Medicare and Medicaid claims for the Resolutions Department on a daily basics.

Assist individual in the enrollment process for Medicaid and the CHOICES in Long- Term Care Program.
Inform eligible or potentially eligible individuals with Medicaid covered service and how to use them.
Utilized Medicaid Web Portal System, Immunization System, and GRITS System.
Followed up Medicaid Retro and Bill tracking request through faxing and logging.7.
7/2002-3/2008Entered data into Medicaid system, sent out invoices for Drug Rebate.

Process Medicaid claims within time constraints of paper and electronic claims.
Worked with Medicaid Healthy Option plans and Medicare Advantage Plans.
Prepared Burial Claims for payment through Pennsylvania Medicaid program.
Verify and update commercial insurance for Medicaid clients.
Registered all new Medicaid and food stamp applications.

Performed duties under Medicaid Management Information Systems Provided heads on training to all Medical Archive entry level employees
Determine patient's Medicaid eligibility using Medifax system.
Prepare and index cash documents for Medicaid, Medicare, BC/BS Aetna, etc.
Printed and mailed claim forms to insurance company Responsible for Medicaid Phone Appeals Mailed monthly client statements
Prioritized Medicaid Healthcare Claims Executed billing of 100 electronic claims daily.

26 Medicaid Jobs

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20. Internet

average Demand

Here's how Internet is used in Support Clerk jobs:

Processed Customer account payments and CLEAR wireless internet via online sales portal and electronic terminal transactions.
Qualified sales packages and prepared necessary information for production of Yellow Pages and Internet advertising.
Maintain several databases for internet catalog.
Processed sales packages resulting from the order acquisition process necessary for the production of yellow pages directories and internet.
Marketed all products via internet, created and posted multiple fliers, and mailed product documentation via USPS.

Supported Internet Sales Teams, keying sales contract for 15 to 20 reps on a daily basis.
Assist commercial and residential customers with new and existing telephone, internet and television service.
Revive correspondence, enter information for claims, submitted claims via the internet.
Reset customer passwords and provide assistance with internet banking related issues.
Search the internet for confirm address and phone numbers of employers.

Initiated instruction in Word, internet navigation and resume writing.
Skilled in verifying insurances via telephone and Internet.
Reviewed the internet for current bankruptcy cases.
Assist potential customers with internet orders and product information * Assisted bridal register orders and inquires
Present EATEL Billing Support Clerk Receive and process customer s payments via walk-in, mail-in, night deposit and internet.

Selected to provide periodic testing and feedback for our internet-basedbilling/record system to our IT department and software vendor.
Presented these findings to Senior Management Trained sales support team members on new internet campaign that included entry
Researched potential new defendants using the internet and Westlaw and provided attorneys with full background reports.
Used DMHRSi: Defense Medical Human Resources System - Internet
Input orders from emails Orders that were inputed were for advertising on the internet

27 Internet Jobs

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21. Child Support

average Demand

Here's how Child Support is used in Support Clerk jobs:

Respond to public and court staff by providing general and detailed information pertaining to Child Support Orders and Enforcement.
Shorted though cold cases of Child support orders and try to up date information.
Researched parental assets, coordinated paternity tests, tracked child support payment history.
Submit Child support payments to the clients and refund payments to non-custodial parents.
Completed paperwork for arrest orders and bench warrants for child support cases.

Assisted in Family Court by writing child support orders for Judges.
Filed necessary mail in the official child support case file.
Verify and calculate arrears for past due child support payments.
Trained in all aspects of collection and enforcing child support.
Process complaints to determine paternity or establish child support.

Enter final orders into child support module.
Computed amount of child support payments.
Received and input child support payments.
Set up child support cases.
Enter all child support orders.

Assisted in the enforcement/establishment of child support and medical support orders Responded to telephone and over the counter inquiries.
Monitored child support payments awarded by court to ensure compliance and enforcement of child support laws.
Entered incoming mail into METSS for the processing of CSEOs and child support legal department.
Assisted child support legal paralegals on Thursday dockets in Hinds County Chancery Court (e.g.
Attended child support hearings to take court notes.. Formatted and processed all minute entries..

3 Child Support Jobs

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22. Front Desk

average Demand

Here's how Front Desk is used in Support Clerk jobs:

Maintained front desk and served as office gatekeeper to ensure that managers could work without being disturbed.
Rotated coverage of front desk reception, handling up to 25 phone lines and greeting clients.
Filled in on all receptionist responsibilities; training front desk and print programming personnel as needed.
Keep a monthly report on front desk coverage and a weekly report on conference rooms.
Perform the duties required to manage the front desk operations in the service area/health center.

Check client in at the front desk and entered medical record keeps and data.
Provide front desk reception service and other administrative support to the Operations Manager.
Maintained the front desk and reception area in a neat and organized fashion.
Performed front desk duties when needed, following oral and written instructions.
Assist Charge Nurse keeping front desk board up to date.

Assist front desk with customers or additional coverage as needed.
Operate front desk switchboard and back room switchboard.
Cover for mail room and front desk.
Helped customers at the front desk.
Worked front desk and registered patients.

Assisted Front Desk Receptionist as needed.
Covered front desk for receptionist.
Perform Clerk Run Assist front desk Clerk with coverage of phones and front desk during required periods.
Checked in patients at the front desk; pulled files/paperwork and delivered to appropriate doctor.
Managed Child Support front desk at assigned times (e.g.

308 Front Desk Jobs

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23. Ensure Accuracy

average Demand

Here's how Ensure Accuracy is used in Support Clerk jobs:

Assisted in evaluating physician's and professional allied health credentialing packages to ensure accuracy and completeness.
Conduct inpatient duties including but not limited to screening Ambulatory Surgical files to ensure accuracy.
Review each application thoroughly to ensure accuracy and integrity of the information provided.
Reviewed tax value information and statistical data to ensure accuracy and consistency.
Researched and retrieved pertinent information to ensure accuracy of sensitive information.

Reviewed pleadings to ensure accuracy of information when merged.
Analyze Production employee time cards to ensure accuracy of worked hours for payroll purpose.
Coordinate delivery of materials needed to complete bridgeconstruction and ensure accuracy of deliveries.
Performed quality control checks on lockage data from CY 2012 to ensure accuracy of data entry by lock operators.
Review computer reports to ensure accuracy of the data, correcting information when necessary.

10 Ensure Accuracy Jobs

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24. Data Base

average Demand

Here's how Data Base is used in Support Clerk jobs:

Maintained accurate and complete computerized master data files and records via direct data base alterations on an interactive computer terminal.
Entered into company data base all incoming referral applications.
Manage data in various data bases and possess current knowledge of software and systematic units essential for maintenance of daily functions.
Created and formatted data categories for master file data entry via alteration, retrieval and manipulation of data bases.
Entered data into Safety, Prevention Plus and Safety Training Data Bases using MS Access.

Utilize personal computer to access mainframe data base for identifying and locating mail recipients.
Entered Patient's diagnosis into data base, quality checked and entered stats daily.
Enter Power of Atty, Successors and Guardian into RX Claim data base.
Organized and maintained office inventory, filing, mailing and data base system.
Entered and maintained statistical analysis of various data bases within the Department.

Designed data base for cataloging books for the Special Education Department.
Document customers' discussions in a computer data base.
Corresponded with customers in data base screen.
Schedule and coordinates evaluation appointments; Physicals, Diagnosis, and MROs for patients using CHCS data base/ALTA/ACSAP Portal.

19 Data Base Jobs

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25. Fax Machines

average Demand

Here's how Fax Machines is used in Support Clerk jobs:

Maintain copy and fax machines, send, retrieve and route all incoming faxes.
Operate mail postage meter, date stamp machine, copy & fax machines.
Operate fax machines and copier, Calculate insurance premiums.
Operated office equipment such as copiers and fax machines.
Maintained copier, printers and fax machines.

Operate photocopiers, scanners, fax machines and multi-line phone systems

18 Fax Machines Jobs

No jobs at selected location

26. High Volume

average Demand

Here's how High Volume is used in Support Clerk jobs:

Scheduled for multiple physicians and departments for Kaiser Kern County, operated in a high volume call center.
Managed Cost effective methods for high volume mail send outs and achieved significant improvements in their productivity.
Communicated daily with back office personnel in Phoenix to ensure accurate sales reporting for high volume office.
Received and screened a high volume of internal and external communications, including email and mail.
Worked in a high volume call center, directed calls to the proper unit for assistance.

Managed and maintained a high volume of daily, weekly and monthly media transaction records.
Maintained a high volume of output while upholding proper execution of documents and/or reports.
Reconcile customer and teller transactions in a high volume, production based environment.
Crossed train to assist ATM department on high volume days.
Answer high volume calls daily.

Full time clerical position answering high volume of phone call, and filing as needed.

103 High Volume Jobs

No jobs at selected location

27. Powerpoint

average Demand

Here's how Powerpoint is used in Support Clerk jobs:

Assisted in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
Experienced working with Microsoft Excel, PowerPoint, Word.
Filed client data Prepared Excel sheets and PowerPoint Assisted with daily clerical duties

82 Powerpoint Jobs

No jobs at selected location

28. Word Processing

average Demand

Here's how Word Processing is used in Support Clerk jobs:

Performed office automation duties such as word processing in support of the administrative and clerical work for Southwest Tennessee development district.
Cross train: assisted Senior Word Processing Technician for the state answering phones calls, filing and typing.
Provide advanced word processing support in the production of technical text material, letters, proposal and reports.
Performed all clerical duties which included creating files, filing, word processing, faxing and photocopying.
Answer phones, lite typing, word processing, sorting mail, photocopying and ordering supplies.

Assisted in creating the word processing templates for use in the conversion and all future specifications.
Provided back up to support, order entry, word processing and the copy department.
Posted menu items on menu board and used word processing software to prepare price lists.
Handled all word processing and typing.

200 Word Processing Jobs

No jobs at selected location

29. Appropriate Person

average Demand

Here's how Appropriate Person is used in Support Clerk jobs:

Sorted and distributed documents to appropriate personnel and assisted Patient Account Representatives as needed
Generated and distributed daily reports and order acknowledgments to appropriate personnel.
Retrieved requested files and delivered to appropriate personnel.
Received callers and visitors, determined the nature of their business, and referred them to the appropriate personnel.
Compile all purchase requests, copy and send to appropriate personnel, and maintain records.

Received visitors, phone calls and referred them to the appropriate person(s).
Answered phone calls and forwarded to appropriate personnel, took messages or provided information.
Answered phones and directed callers to appropriate personnel and/or departments.
Reviewed, sorted, and distributed mail to appropriate person.
Distribute correspondence such as letters and faxes to appropriate personnel.

Answer phones and transfer calls to appropriate person of contact.
Screen all calls, referring technical questions to appropriate personnel.
Picked up mail and distributed to appropriate personnel.
Assist in monitoring of missed tim with school employees and send letters to appropriate personnel regarding absences.
Screened and forwarded incoming and outgoing mail to appropriate person or office in a timely manner.

Maintain professionalism with clients.Direct clients with elevated needs to appropriate personnel.Other responsibilities as assigned.
Research any consumed cases with overages & find resolutions on any receiving errors Distribute reports to appropriate personnel.

567 Appropriate Person Jobs

No jobs at selected location

30. Monthly Reports

low Demand

Here's how Monthly Reports is used in Support Clerk jobs:

Provided Administrative support to several Recruiters and Personnel Supervisor at the level of providing weekly and monthly reports from PeopleSoft.
Completed monthly reports that summarized daily activities and provided administrative and clerical support to management.
Generate monthly reports on voter registration applications for Howard County.
Review monthly reports for documentation exceptions.
Completed various weekly and monthly reports and statistics for OPM using PIPS, OPM LAN, Microsoft Office and Word.

Perform other duties as assigned by Postmaster to include record management and creation of monthly reports.
Generated daily, weekly and monthly reports for upper management.
Prepared monthly reports and mailings for department.
Created weekly and monthly reports and presentations.
Created and audited monthly reports.

Run monthly reports for defect tracking Executed daily operations of copy room Made training manuals and other materials within a deadline
Process information of payment to outsource agency Prepared daily, weekly monthly reports Perform audits Represent the hospital with all court hearing

6 Monthly Reports Jobs

No jobs at selected location

31. File Maintenance

low Demand

Here's how File Maintenance is used in Support Clerk jobs:

Performed file maintenance used within the facility, purged records and inserted current files, both paper and electronic.
Point of contact for case file maintenance function, ensuring space is gained for incoming investigations.
Perform price look-up file maintenance for price changes by keying computers to accept price quotes.
Perform price Look-Up File Maintenance, price changes, and item movement reports.
Provided clerical support in areas of file maintenance.

Assisted adjusters with daily file maintenance.
Transmitted materials to appropriate processing unit, perform price look up file maintenance for price changes.

1 File Maintenance Jobs

No jobs at selected location

32. Inventory Control

low Demand

Here's how Inventory Control is used in Support Clerk jobs:

Inventory Control- conducted daily physical inventory for powder coating usage to determine order quantity by using excel.
Transacted inventory movements using inventory control system.
Coordinated 29 college sites inventory control, purchases, master schedule, warehouse shipping & receiving and vehicle maintenance.
Assisted with an Advanced Purchasing Inventory Control System to create Purchase Orders for approvals.
Worked to achieve inventory control through weekly cycle counts and monthly inventory's.

Lead team of 10 to 20 associates for the Inventory Control Department.
Maintain inventory control by collecting stock location area and printing request.
Inventory Control of mail processing equipment parts and building supplies.
Inventory control and software backups were managed daily.
Inventory control of office and field equipment.

Inventory control, cycle counts.

23 Inventory Control Jobs

No jobs at selected location

33. Court Hearings

low Demand

Here's how Court Hearings is used in Support Clerk jobs:

Write case summaries for special hearings to summarize the issues to be addressed by the Magistrate during court hearings.
Assisted attorneys with filing documents in lieu of Court hearings and maintained the minutes of the Court.
Attended weekly court hearings to act as liaison for the family court office.
Prepared and managed calendar for court hearings.
Scheduled court hearings for initial conferences, petitions, and de novo hearings.

34. New Accounts

low Demand

Here's how New Accounts is used in Support Clerk jobs:

Utilized Sales Force (CRM) to update account status and input new accounts.
Prepared and reviewed the opening, closures and transfers of new accounts.
Top performer in opening new accounts and building new credit relationships.
Processed accounts payable invoices, data entry and performed relief duties for new accounts and customer service department.

7 New Accounts Jobs

No jobs at selected location

35. Fedex

low Demand

Here's how Fedex is used in Support Clerk jobs:

Prepared computer parts and supplies for shipment via UPS, FedEx, and USPS.
Provide internal customers with procedures for handling of international, FedEx and shipping request.
Disbursed all Cash/Loan request including FedEx, and Certified, and Priority Mail.
Assist in the shipping department handling packages from UPS and FedEx.
Deliver payroll packages to UPS and FedEx and customers.

Sign for and distribute UPS/FedEx/GSO packages and USPS mail.
Process outgoing UPS/FedEx/GSO packages and USPS mail.
Worked with FedEx and UPS.
Process outgoing correspondence using certified mailings, FedEx & U.P.S mail services.
Prepared office for pickup by Fedex, USPS and UPS.

10 Fedex Jobs

No jobs at selected location

36. Hippa

low Demand

Here's how Hippa is used in Support Clerk jobs:

Assisted in the timely maintenance of accurate records according to HIPPA regulations.
Processed Medicaid claims in accordance with HIPPA laws.
Ensured all operations were HIPPA compliant
Well versed in HIPPA guidelines.
Follow HIPPA guidelines to protect privacy of patient information..

37. Adequate Stock

low Demand

Here's how Adequate Stock is used in Support Clerk jobs:

Ensured an adequate stock of administrative and operating supplies are maintained and available at all times for utilization.
Ensured an adequate stock of administrative and operating supplies is maintained.
Ensured adequate stock and operating supplies are maintained.

38. Bank Deposits

low Demand

Here's how Bank Deposits is used in Support Clerk jobs:

Verified daily cash flow, prepared bank deposits and maintained adequate on hand cash supply at the United States Postal Service.2.
Counted and balanced all cash drawers upon opening and closing the office and prepared daily bank deposits.
Prepared bank deposits for member banks and shipped them under deadlines on a daily basis.
Scan & index all invoices, journal entries-make daily bank deposits.
Improved control logs used with the department to reconcile bank deposits.

Prepare bank deposits, general ledger postings and statements.
Prepared daily bank deposits and performed data entry * Registered families for court * Notified probation officer of court dates and times
Collect taxex Balance reports Issue tags Make bank deposits

1 Bank Deposits Jobs

No jobs at selected location

39. Usps

low Demand

Here's how Usps is used in Support Clerk jobs:

Give consulting advice on current claims that are filed with the USPS.
Assist with minor and complex claims filed with the USPS.
Assist with daily mail pickups from vendors and USPS personnel.
Promoted USPS services and products to local business owners.
Mail out letters via Fed-Ex, Certified Return Receipt via USPS Responsible for all outgoing, incoming packages

Maintain adequate supplies of APC's and mailtrays (from USPS or vendors).

13 Usps Jobs

No jobs at selected location

40. As400

low Demand

Here's how As400 is used in Support Clerk jobs:

Utilized computer to access AS400 Mainframe data for our clients to create a mail merge file for the printing of surveys.
Used AS400 to keep inventory of department stock levels to assure materials were available when needed for operations.
Understand indented bills of material and create them from parts manuals using AS400 system.
Receive items into AS400 database and stock on shelf in warehouse.
Verify reports AS400 and destroy all documents after verification.

Establish part numbers in the AS400 system.
Process cost & quantity discrepancy letters AS400
Researched customer account information in Mactel Inc., and As400 Databases for billing, changes and additions and account termination requests.
Have experience with Microsoft word and excel, and know how to use the AS400 dada system
Preformed accuracy of daily duties on AS400, Meditech, MedHost, and Passport OneSource.

Updated and entered requirements in the AS400 system Processed mail to underwriters and sent out correspondence to agents Answered telephone from agents

3 As400 Jobs

No jobs at selected location

41. Scheduling Appointments

low Demand

Here's how Scheduling Appointments is used in Support Clerk jobs:

Update and verify demographic information, scheduling appointments, data entry administratively managing consultation requests.
Performed receptionist duties by answering telephones, scheduling appointments, typing, and filing; created an efficient filing system.
Provided customer service for an average of 60 calls per day, answering questions and scheduling appointments.

37 Scheduling Appointments Jobs

No jobs at selected location

42. Travel Arrangements

low Demand

Here's how Travel Arrangements is used in Support Clerk jobs:

Service inbound calls from corporate travel clients needing website navigation assistance in making online travel arrangements.
Coordinated conference calls and travel arrangements for my assigned Area Manager.
Coordinated travel arrangements to include booking airfare, hotel and transportation.
Prepared travel arrangements for government contractors.
Make travel arrangements and prepare travel orders and vouchers in accordance with regulations.

Planned and executed mass travel arrangements in the summer and winter.
Coordinated travel arrangements, expense reports, and check requests.
Prepared requisitions, travel arrangements, and maintain files.
Prepared outgoing packages for mail via UPS/FedEx for pickup; greeted incoming guests Planned travel arrangements for executives and staff.
Make travel arrangements for employees Ensures purchase orders, receiving and invoices are matched Through follow-up with the vendor and/or other employees

44 Travel Arrangements Jobs

No jobs at selected location

43. Hipaa

low Demand

Here's how Hipaa is used in Support Clerk jobs:

Comply with all HIPAA and security regulations to protect our customer's and company interests.
Maintained client data files and records in a statewide database system according to HIPAA regulations.
Maintained a high level of confidentiality as required by HIPAA.
Created a medical document tracker Followed the Health Insurance Portability and Accountability Act (HIPAA).

19 Hipaa Jobs

No jobs at selected location

44. General Public

low Demand

Here's how General Public is used in Support Clerk jobs:

Assist general public and attorneys with cases in accordance with the Clerk of the Court's protocols.
Make weekly court run to retrieve documents from web pacer brass for general public.
Provided assistance to attorneys and the general public.

31 General Public Jobs

No jobs at selected location

45. Chcs

low Demand

Here's how Chcs is used in Support Clerk jobs:

Confirm accuracy and consistency of patient information with (DEERS), (CHCS) and other data systems.
Booked medical appointments in CHCS (Composite Health Care System) for routine and acute care appointments.
Transmitted data with Microsoft word, AHLTA and CHCS to perform daily tasks.
Create providers schedules using CHCS -I database when it is necessary.
Work on CHCS, AHLTA, Excel, and all other office programs!

2 Chcs Jobs

No jobs at selected location

46. Monthly Basis

low Demand

Here's how Monthly Basis is used in Support Clerk jobs:

Prepared reports on a monthly basis to identify areas of improvement related to scheduling & administrative productivity.
Monitored excel spreadsheets to close out accounts that were paid in full on a weekly and monthly basis.
Verified invoices and requested checks for vendor accounts payable on a monthly basis.
Coordinated all mailings of member term letters on a monthly basis.
Maintain sales data on a monthly basis process month-end journal entry.

Ordered office supplies for 60 employees on a monthly basis.
Achieved a 100% reporting rate to the Army Maintenance Management System on a monthly basis.

1 Monthly Basis Jobs

No jobs at selected location

47. CMS

low Demand

Here's how CMS is used in Support Clerk jobs:

Mark draft reports acceptable or not in CMS (Collateral Management System) and print all documents in Nautilus filing system.
Input promotions from VCMS into the computer and generate reports and price them out.
Generate work orders in CCMS program for Instrument Calibration.
Administer Calibration System (CCMS) ProCal.
File VCMS in the proper folders for the vendors so they can pay for the items during the month.

Resolve errors on the CMS 1500 and UB-92.
Assign document numbers to VCMs and review for completion.
Process VCMs to insure payment is complete by vendor.
Processed VCMs, 70-20 transfers and salvage receipts.

16 CMS Jobs

No jobs at selected location

48. Medi-Cal

low Demand

Here's how Medi-Cal is used in Support Clerk jobs:

Activated and/or modified history of Medi-Cal/ EBT clients, administered group orientation and fingerprinted new applicants.
Create and issue EBT cards and temporary Medi-Cal cards.
Verified Medi-cal and additional government plans prior to patient attending appointment.

49. Customer Orders

low Demand

Here's how Customer Orders is used in Support Clerk jobs:

Keyed customer orders, trained data entry clerks and tracked incentive payroll program.
Prepare customer orders for shipment, Will Call, and delivery.
Take customer orders via phone, fax or walk-ins.
Conducted numerous inventories with handheld barcode scanner, manually gathered material information, loading, unloading, fulfill customer orders.

160 Customer Orders Jobs

No jobs at selected location

50. Personal Information

low Demand

Here's how Personal Information is used in Support Clerk jobs:

Handled loan processors personal information, upholding confidentiality standards.
Maintain strict confidentiality when dealing with personal information.
Organized and updated Sensitive Personal Information files.
Called attorneys for customer personal information.
State Wide (California) accessibility database (CMIPS II Program) which contains all personal information of providers and recipients.

Compile, maintain and prepare various reports, logs and files to update patients' personal information on the database.
Research providers and beneficiaries in the MCS database for claims and verify addresses and personal information.
Obtained all personal information so that it could be provided to agent.
Handle highly sensitive medical and personal information ensuring the utmost privacy Retrieve fax transmittals and copy documents.
Completed guest's address or personal information changes on accounts Assisted guests with closing accounts and additional fee information

7 Personal Information Jobs

No jobs at selected location

Support Clerk Jobs

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20 Most Common Skills For A Support Clerk

Customer Service 16.5%
Data Entry 10.1%
Personnel Files 7.4%
Phone Calls 6.9%
Office Supplies 6.8%
Sort 6.8%
Medical Records 6.0%
Financial Transactions 5.2%
Insurance Companies 3.9%
Clerical Support 3.8%
Computer System 3.4%
Audit 3.4%
Patient Care 2.9%
Staff Members 2.8%
Credit Card 2.7%
Technical Support 2.6%
Legal Documents 2.5%
Special Projects 2.4%
Medicaid 2.0%
Internet 1.8%

Typical Skill-Sets Required For A Support Clerk

Rank	Skill	Percentage of Resumes Percentage
1	Customer Service	12.6%
2	Data Entry	7.7%
3	Personnel Files	5.6%
4	Phone Calls	5.3%
5	Office Supplies	5.2%
6	Sort	5.2%
7	Medical Records	4.6%
8	Financial Transactions	4.0%
9	Insurance Companies	3.0%
10	Clerical Support	2.9%
11	Computer System	2.6%
12	Audit	2.6%
13	Patient Care	2.2%
14	Staff Members	2.1%
15	Credit Card	2.1%
16	Technical Support	2.0%
17	Legal Documents	1.9%
18	Special Projects	1.8%
19	Medicaid	1.5%
20	Internet	1.4%
21	Child Support	1.4%
22	Front Desk	1.3%
23	Ensure Accuracy	1.2%
24	Data Base	1.1%
25	Fax Machines	1.0%
26	High Volume	1.0%
27	Powerpoint	1.0%
28	Word Processing	1.0%
29	Appropriate Person	1.0%
30	Monthly Reports	1.0%
31	File Maintenance	1.0%
32	Inventory Control	0.9%
33	Court Hearings	0.8%
34	New Accounts	0.8%
35	Fedex	0.7%
36	Hippa	0.7%
37	Adequate Stock	0.7%
38	Bank Deposits	0.7%
39	Usps	0.6%
40	As400	0.6%
41	Scheduling Appointments	0.6%
42	Travel Arrangements	0.6%
43	Hipaa	0.6%
44	General Public	0.6%
45	Chcs	0.6%
46	Monthly Basis	0.5%
47	CMS	0.5%
48	Medi-Cal	0.5%
49	Customer Orders	0.5%
50	Personal Information	0.5%
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