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Top Support Clerk Skills

Below we've compiled a list of the most important skills for a Support Clerk. We ranked the top skills based on the percentage of Support Clerk resumes they appeared on. For example, 13.6% of Support Clerk resumes contained Customer Service as a skill. Let's find out what skills a Support Clerk actually needs in order to be successful in the workplace.

The six most common skills found on Support Clerk resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Support Clerk jobs:
  • Provided excellent customer service, transcribing information onto an ExCel spreadsheet and providing co-payment summaries under pressure during busy tax season.
  • Provided high level of customer service through direct interaction with internal and external customers by providing specialized support.
  • Provided outstanding customer service for service inquiries by providing tracking or shipping history information to vendors on request.
  • Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success.
  • Provided excellent customer service, advising of required information in order to determine eligibility.
  • Provided customer service to field personnel concerning operational procedures and general information.
  • Employed exceptional customer service to increase company revenue and maintain client satisfaction.
  • Provided excellent customer service and support in a retail environment.
  • Demonstrated ability to communicate effectively and provided superior customer service.
  • Provided excellent customer service for patients and medical professionals.
  • Handled disability insurance claims and customer service calls.
  • Initiated to have more customer service responsibilities.
  • Processed insurance appeals providing excellent customer service.
  • Provided customer service in Call Center environment.
  • Performed general office duties such as answering telephones, copying documents, sending/receiving faxes, greeting visitors, and customer service.
  • Provided administrative program support and customer service throughout all of Psychiatry (emails, phone, Correspondence, etc.)
  • Required strong Communication and customer service skills and the ability to determine the relative importance of one problem versus another.
  • Suggested meetings for marketing and customer service departments to learn about basic cabinetry alleviating repeat inquiries into both queues.
  • Managed system during outages, maintained accurate data via database to provide quality customer service to our client base.
  • Maintained quota of incoming calls that required ACH knowledge and customer service skills while maintaining constant daily work load.

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2. Data Entry

high Demand
Here's how Data Entry is used in Support Clerk jobs:
  • Conducted training and orientation of cases for new data entry operators with and emphasizes proper procedures for maintaining accuracy.
  • Ensured accuracy in data entry and maintained all errors and corresponding documentation on file for designated time periods.
  • Implemented preservation of materials and conducted data entry for photo duplication departments, manuscript and serial records divisions.
  • Performed data entry, normalized data, and concatenated databases and documents.
  • Processed data entry utilizing Medicare imaging system tracking numbers or provider numbers.
  • Performed various clerical functions as assigned including data entry.
  • Performed massive data entry utilizing Microsoft applications and Concordance.
  • Trained and supervised temporary data entry clerks.
  • Maintained timely data entry and reporting.
  • Performed general clerical duties to include but not limited to: data entry photocopying, faxing, mailing, and filing.
  • Performed various office duties such as data entry, filing, copying, faxing and mailing official paperwork for DOL.
  • Performed data entry, assisted credit administrators and other sections, Cash Posting and Order Entry, as needed.
  • Served as a data entry operator, proof and control specialist, client service administrator or file clerk.
  • Performed data entry, QC tars, trained new employees and filed folders in the archive room.
  • Distributed mail, data entry, managed filing system and completed a variety of forms.
  • Employed in a temporary position assisting with data entry, membership, and clerical work.
  • Organized documents, results and data of patients through filing paperwork and data entry.
  • Performed clerical duties to include: Data entry, tracking, labeling/indexing and imaging.
  • Keyed customer orders, trained data entry clerks and tracked incentive payroll program.
  • Completed office duties such as typing, filing, faxing and data entry.

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3. Medical Records

high Demand
Here's how Medical Records is used in Support Clerk jobs:
  • Delivered efficient clerical and administrative support to medical records department.
  • Used computerized database to update and maintain medical records.
  • Maintained meticulous x-ray files to support medical records department.
  • Re-organized the Medical Records Department to run more efficiently.
  • Accepted the Medical Records supervisor position.
  • Trained other employees on making cover sheets * Scanned medical records *Working with errors
  • Maintained patient charts in the office as well as online medical records.
  • Scanned, audited and filed patient medical records.
  • Maintained the, laws and regulations on confidentiality of medical records.
  • Filed & faxed claims for management & claim processors Medical Records
  • Filed results in medical records.
  • Scanned medical records for processing of claims and adjustments Entered data for correspondence, claims and medical records Completed medical record coding

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4. Office Supplies

high Demand
Here's how Office Supplies is used in Support Clerk jobs:
  • Assisted with filing, compiling training materials and books, data entry, ordering office supplies, and other clerical tasks.
  • Requisitioned office supplies, received and delivered mail that was internally routed throughout the building, local region & HQ.
  • Processed incoming and outgoing mail, data entered claims, performed the purchasing duties of office supplies, and filing.
  • Ordered office supplies, distributing mail, coding invoices, filing, and typing manuals and procedures.
  • Ordered, stocked and maintained office supplies in order to provide a neat and organized workplace.
  • Requisitioned various types of office supplies for over fifty (50) maintenance and clerical workers.
  • Opened and distributed incoming mail, processed outgoing mail, stocked and ordered all office supplies
  • Established and maintained subject matter files; such as office supplies, equipment and invoices.
  • Assisted Executive Director and her secretary as needed and ordered office supplies through computer.
  • Logged complaint letters responses, attendance records, ordered office supplies, distributed mails.
  • Ordered office supplies, tracked UPS packages and accepted deliveries for office.
  • Processed accounts payable and handled purchasing of office supplies and maintenance supplies.
  • Entered data for reports & files Maintained inventory of office supplies.
  • Ordered office supplies for 60 employees on a monthly basis.
  • Monitored office supplies and equipment for the office.
  • Ordered office supplies on a regular basis.
  • Ordered office supplies for the entire floor.
  • Ordered office supplies and maintained inventory/forecasted future purchasing needs.
  • Answered phones redirected calls up to 10 per hrs per day Managed office supplies, vendors organized supplies and up keep.
  • Stocked rooms with the necessary forms, order office supplies, as needed, and check voicemails.

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5. Clerical Support

high Demand
Here's how Clerical Support is used in Support Clerk jobs:
  • Completed monthly reports that summarized daily activities and provided administrative and clerical support to management.
  • Performed clerical support work by applying procedures and practices within established office guidelines.
  • Performed routine office or clerical support task according to well established procedures.
  • Provided administrative and clerical support to the Grant Program Directorate.
  • Provided clerical support for medical billing software Implementation Department.
  • Provided a variety of administrative and clerical support functions.
  • Performed moderately complex office and clerical support tasks
  • Provided clerical support for Utilization Management.
  • Provided clerical support for supervisor.
  • Offered clerical support for any assignments related to cost reporting, budgeting, cost accounting, payroll and other miscellaneous functions.
  • Provided clerical support to the Administration Management and HR Division of the Office of the Deputy General Counsel for Operations.
  • Worked in high-volume departments assisting both medical staff members with clerical support responsibilities and patients with films requested for pick-up.
  • Provided clerical support including data entry, report processing, updating correspondence requests from engineers, and maintaining daily logs.
  • Worked in a number of offices throughout the IRS providing clerical support for the FUTA unit.
  • Supported both the buyers and Materials Manager by providing the necessary clerical support for the departments.
  • Provided clerical support to a staff of researchers and a team of analysts.
  • Provided clerical support to the Quality Auditors and the Performance Auditors.
  • Provided general clerical support to the Medical Group Accounting Department.
  • Conducted Clerical support duties for office of 25 Travel Agents.
  • Provided various departments with clerical support as needed.

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6. Word Processing

high Demand
Here's how Word Processing is used in Support Clerk jobs:
  • Performed office automation duties such as word processing in support of the administrative and clerical work for Southwest Tennessee development district.
  • Performed all clerical duties which included creating files, filing, word processing, faxing and photocopying.
  • Assisted in creating the word processing templates for use in the conversion and all future specifications.
  • Provided back up to support, order entry, word processing and the copy department.
  • Posted menu items on menu board and used word processing software to prepare price lists.
  • Typed, utilizing a computer keyboard and word processing software, and edits a variety of material frequently involving specialized terminology.

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7. Patient Care

high Demand
Here's how Patient Care is used in Support Clerk jobs:
  • Performed receptionist and clerical record-Keeping duties associated with patient care and treatment in clinics.
  • Committed to assisting the clinical staff with daily patient appointments ensuring the physicians had necessary information to provide exceptional patient care.
  • Maintained confidentiality while securely delivering patients and their medical records to and from patient care areas.
  • Retrieved/created and distributed charts for patient care to medical floors and day surgery department
  • Provided patient care with dietary needs Learned and retained knowledge pertaining to nutrition
  • Worked closely with Pharmacy Care Representatives in providing excellent patient care.

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8. Powerpoint

high Demand
Here's how Powerpoint is used in Support Clerk jobs:
  • Experienced working with Microsoft Excel, PowerPoint, Word.
  • Filed client data Prepared Excel sheets and PowerPoint Assisted with daily clerical duties
  • Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students.
  • Developed and implemented training kits for sexual awareness which included literature, and PowerPoint presentations.
  • Assisted in the development innovative PowerPoint presentation used by the Partnership Specialist to promote programs to potential partners.
  • Assisted Principal Investigator in preparing PowerPoint presentations for lectures and scientific conferences.

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9. External Customers

high Demand
Here's how External Customers is used in Support Clerk jobs:
  • Obtained and organized information for internal departmental use and external customers.
  • Retrieved payment and convenient check requests from internal/external customers.
  • Answered up to 100 calls per day from store employees and warehouse inventory crew, internal/external customers.
  • Responded to general inquiries from internal employees and external customers via phone, e-mail and fax.
  • Assisted with external customers with the process of filing a workers' compensation claims.
  • Sustained upkeep of multiple Electronic DBE mailboxes to support internal and external customers.
  • Prepared any outgoing mail to our external customers.

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10. Inventory Management

high Demand
Here's how Inventory Management is used in Support Clerk jobs:
  • Performed all functions related to the inventory management of a line item consumable material inventory valued in excess of $1M.
  • Led an 8 member team in maintaining stock records, inventory management, material control, and accounting.
  • Managed the budget for hazardous waste disposal and monitor each Initial Accumulation Point for compliance and inventory management.
  • Managed and coordinated inventory levels with JNF Regional Offices to ensure adequate supplies and updated activity using Inventory Management Software.
  • Helped in daily operations including inventory management, appointment confirmation, and office cleanliness.
  • Completed filing, record keeping, and inventory management with accuracy and efficiency.

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Jobs With Trending Skills

11. Front Office

high Demand
Here's how Front Office is used in Support Clerk jobs:
  • Served as alternate to front office receptionist
  • Ordered supplies for department .All front office work for medical office.
  • Notified Tulane National Primate Research Center Police and front office of visitors and repair personnel for Microbiology Division.
  • Managed front office operations, along with collaborating in cross-functional office projects.
  • Served as a front office Receptionist/Liaison gathering.
  • Managed front office, administrative and receptionist support.

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12. Appropriate Personnel

high Demand
Here's how Appropriate Personnel is used in Support Clerk jobs:
  • Sorted and distributed documents to appropriate personnel and assisted Patient Account Representatives as needed
  • Received callers and visitors, determined the nature of their business, and referred them to the appropriate personnel.
  • Answered phone calls and forwarded to appropriate personnel, took messages or provided information.
  • Answered phones and directed callers to appropriate personnel and/or departments.
  • Picked up mail and distributed to appropriate personnel.
  • Generated and distributed daily reports and order acknowledgments to appropriate personnel.

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13. Fax Machines

high Demand
Here's how Fax Machines is used in Support Clerk jobs:
  • Operated mail postage meter, dated stamp meter, copy & fax machines.
  • Operated office equipment such as fax machines, copiers, scanners
  • Maintained copier, printers and fax machines.
  • Maintained office equipment including fax machines & photocopiers
  • Ensured that copiers, printers, fax machines and other office equipment were operational and fully stocked with the appropriate supplies.
  • Utilized personal computer, basic software and standard office machinery such as, fax machines, printers and scanners.

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14. File Maintenance

high Demand
Here's how File Maintenance is used in Support Clerk jobs:
  • Performed file maintenance used within the facility, purged records and inserted current files, both paper and electronic.
  • Performed price look-up file maintenance for price changes by keying computer to accept the price quotes.
  • Assisted adjusters with daily file maintenance.
  • Transmitted materials to appropriate processing unit, perform price look up file maintenance for price changes.

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15. High Volume

average Demand
Here's how High Volume is used in Support Clerk jobs:
  • Scheduled for multiple physicians and departments for Kaiser Kern County, operated in a high volume call center.
  • Managed Cost effective methods for high volume mail send outs and achieved significant improvements in their productivity.
  • Communicated daily with back office personnel in Phoenix to ensure accurate sales reporting for high volume office.
  • Worked in a high volume call center, directed calls to the proper unit for assistance.
  • Managed and maintained a high volume of daily, weekly and monthly media transaction records.
  • Maintained a high volume of output while upholding proper execution of documents and/or reports.
  • Crossed train to assist ATM department on high volume days.

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16. Insurance Companies

average Demand
Here's how Insurance Companies is used in Support Clerk jobs:
  • Processed payments for adjustments from Law Firms, Insurance Companies and patients.
  • Called insurance companies to coordinate benefits, data entry, general support for the healthcare auditors
  • Corresponded with insurance companies/ patients by telephone interview, correspondence or direct contact.
  • Verified patient billing information through direct correspondence with patients and their insurance companies.
  • Collected co-pays and contacted insurance companies for treatment authorizations.
  • Obtained authorization from insurance companies for radiology exams.

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17. Financial Transactions

average Demand
Here's how Financial Transactions is used in Support Clerk jobs:
  • Managed the financial transactions of ten ticket agents; handled funds totaling up [ ] per day.

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18. Technical Support

average Demand
Here's how Technical Support is used in Support Clerk jobs:
  • Supported the OIG Technical Support Staff s strategic initiatives and conducted research to assess customer satisfaction.
  • Provided on-site technical support of digital archiving of Environmental Division (ED) documents.
  • Supported with Executive meetings with logistics and technical support and maintained conference rooms.
  • Provided technical support to designers, suppliers, marketing and sales departments.
  • Provided IT technical support for all employees.
  • Served as local technical support.
  • Provided Technical Support for inbound.
  • Provided technical support and maintenance for a PC (Novell 3.11) and SUN (UNIX) based LAN environment.

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19. Computer System

average Demand
Here's how Computer System is used in Support Clerk jobs:
  • Facilitated inventory management and informed of low inventory, and recorded counts in store computer system.
  • Learned and then operated an online computer system for balancing receipts and editing correspondence.
  • Maintained computer functionality with driver updates and driver installation for over 350 computer systems.
  • Coordinated with TRI FOOD Site Manager to perform computer input into TRI FOOD, an automated food service computer system.
  • Operated computer system linked directly to electronic cash registers, electronic digital scales, and portable data entry devices.
  • Entered a new provider number for different Tax ID into computer system; denied non-covered provider claims.
  • Assisted in the release of deceased patients using the Admission and Discharge option in computer system.
  • Operated mini computer system which is tied directly to all electronic equipment.
  • Handled administrative duties; used TMESYS retail pharmacy computer system.
  • Operated multiple computer systems including Microsoft Excel and Word.
  • Scheduled appointments and procedures Ensured labs were completed Entered lab orders in automated computer system

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20. Telephone Calls

average Demand
Here's how Telephone Calls is used in Support Clerk jobs:
  • Answered and transferred telephone calls to appropriate individual.
  • Answered incoming telephone calls and routed appropriately.
  • Answered incoming telephone calls, greeted visitors and referred guest to appropriate Departments.
  • Received incoming telephone calls and directed them to the appropriate staff members.
  • Received, screened and directed volume of telephone calls with efficiency.
  • Answered incoming telephone calls from students regarding online courses and problems.
  • Answered all incoming telephone calls to the HBPC program office.
  • Answered telephone calls and transferred to proper departments.

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21. Ensure Accuracy

average Demand
Here's how Ensure Accuracy is used in Support Clerk jobs:
  • Assisted in evaluating physician's and professional allied health credentialing packages to ensure accuracy and completeness.
  • Reviewed tax value information and statistical data to ensure accuracy and consistency.
  • Researched and retrieved pertinent information to ensure accuracy of sensitive information.
  • Reviewed pleadings to ensure accuracy of information when merged.
  • Performed quality control checks on lockage data from CY 2012 to ensure accuracy of data entry by lock operators.
  • Reviewed fellow associates' work to ensure accuracy and completeness of customer information entered into database at Electronic Data Systems.

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22. Chcs

average Demand
Here's how Chcs is used in Support Clerk jobs:
  • Booked medical appointments in CHCS (Composite Health Care System) for routine and acute care appointments.
  • Transmitted data with Microsoft word, AHLTA and CHCS to perform daily tasks.

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23. Adequate Stock

average Demand
Here's how Adequate Stock is used in Support Clerk jobs:
  • Ensured an adequate stock of administrative and operating supplies are maintained and available at all times for utilization.
  • Ensured an adequate stock of administrative and operating supplies is maintained.
  • Ensured adequate stock and operating supplies are maintained.

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24. Outgoing Correspondence

average Demand
Here's how Outgoing Correspondence is used in Support Clerk jobs:
  • Processed incoming/outgoing correspondence within the VA Healthcare Departments.
  • Recorded information which reflected the disposition status and pertinent details of incoming and outgoing correspondence or documents.
  • Typed legal order and notices, outgoing correspondence drafted by approximately nine claim adjudicators and unit supervisor.
  • Checked and monitored all outgoing correspondence and mail for completeness and conformance to applicable instructions and regulations.
  • Reviewed all incoming and outgoing correspondence for grammatical errors, content and compliance with correspondence directives.
  • Drafted correspondence and compiled reports while maintaining records of incoming and outgoing correspondence and documents.

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25. Credit Card Transactions

average Demand
Here's how Credit Card Transactions is used in Support Clerk jobs:
  • Monitored credit card transactions on an international scale to detect fraudulent activity.
  • Authorized credit card transactions over telephone.
  • Operated a cash register for cash, check, and credit card transactions and balanced cash till at end of shift.
  • Performed duties of renting of rooms, cash and credit card transactions, also laundry duties and cleaned rooms.
  • Processed cash and credit card transactions to reload funds to customer accounts and provided customer service to cardholders.
  • Completed change of address forms, processed money orders, cash, and debit/credit card transactions.

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26. Appropriate Staff

average Demand
Here's how Appropriate Staff is used in Support Clerk jobs:
  • Managed departments email box including responding to inquiries or escalating to appropriate staff.
  • Coordinated briefings for and furnished information and data to appropriate staff on programs, policies, and firm decisions.
  • Answered and directed incoming calls to the appropriate staff person(s).
  • Documented in CPRS telephone note and forwarded to the appropriate staff member.
  • Screened all incoming phone calls and directed to appropriate staff.
  • Provided phone coverage for reception, transferred calls to Eligibility Technicians and delivered messages to appropriate staff.

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27. Office Machines

average Demand
Here's how Office Machines is used in Support Clerk jobs:
  • Performed general office duties such as operating office machines and acting as a backup for the mailing unit and messenger service.
  • Operated various office machines such as copy machine, facsimile, and CRT.
  • Operated a range of office machines such as copiers, computers and faxes.
  • Prepared and distributed reports and operated county filing system and office machines.
  • Performed routine troubleshooting and coordinated repairs on office machines.
  • Operated standard office machines including copiers.

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28. Hipaa

average Demand
Here's how Hipaa is used in Support Clerk jobs:
  • Maintained client data files and records in a statewide database system according to HIPAA regulations.
  • Maintained a high level of confidentiality as required by HIPAA.
  • Created a medical document tracker Followed the Health Insurance Portability and Accountability Act (HIPAA).
  • Documented all correspondence between the carrier/provider, ensuring compliance with all HIPAA mandated regulations.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Released information from patient records in compliance with Federal HIPAA and State laws.

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29. Necessary Information

low Demand
Here's how Necessary Information is used in Support Clerk jobs:
  • Displaced Workers Committee that communicated all necessary information available to help establish employment for displaced workers.
  • Ensured that the physicians and mid-level practitioners have the necessary information to see patients efficiently.

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30. Medicaid

low Demand
Here's how Medicaid is used in Support Clerk jobs:
  • Presented Nursing Facility/Community Based Alternatives policy workshop across the state of Texas for Medicaid providers and State personnel.
  • Recorded results in database from medical questionnaires completed by individuals presenting Medicaid claims.
  • Performed data entry ; updated and searched for clients with other medical insurance to cut cost for Texas Medicaid.
  • Utilized Medicaid Web Portal System, Immunization System, and GRITS System.
  • 7/2002-3/2008Entered data into Medicaid system, sent out invoices for Drug Rebate.
  • Followed up Medicaid Retro and Bill tracking request through faxing and logging.7.
  • Worked with Medicaid Healthy Option plans and Medicare Advantage Plans.
  • Prepared Burial Claims for payment through Pennsylvania Medicaid program.
  • Performed duties under Medicaid Management Information Systems Provided heads on training to all Medical Archive entry level employees
  • Used TDH to make sure client hadno other insurance or Medicaid.
  • Printed and mailed claim forms to insurance company Responsible for Medicaid Phone Appeals Mailed monthly client statements
  • Prioritized Medicaid Healthcare Claims Executed billing of 100 electronic claims daily.

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31. Personal Computers

low Demand
Here's how Personal Computers is used in Support Clerk jobs:
  • Operated office machines such as photocopier and personal computers.
  • Transmitted and received documents and messages electronically using personal computers that were networked or linked to other computers.
  • Utilized personal computers and software for patient record organization and maintenance.
  • Operated personal computers using word processing and spread sheet applications.
  • Operated personal computers to perform technical research for customer inquiries.
  • Transmitted and received documents and messages electronically using personal computers or workstations.

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32. Fedex

low Demand
Here's how Fedex is used in Support Clerk jobs:
  • Prepared computer parts and supplies for shipment via UPS, FedEx, and USPS.
  • Disbursed all Cash/Loan request including FedEx, and Certified, and Priority Mail.
  • Worked with FedEx and UPS.
  • Prepared office for pickup by Fedex, USPS and UPS.
  • Received, controlled, and recorded incoming and outgoing personnel documents, expedited shipping personnel documents via personal FedEx account.
  • Sorted, delivered and redirected mail, and operated postal machinery including FEDEX, UPS, and USPS.

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33. General Public

low Demand
Here's how General Public is used in Support Clerk jobs:
  • Provided assistance to attorneys and the general public.
  • Communicated with physicians, medical care providers, pharmacists, and general public on childhood and adult immunization recommendations.
  • Performed oversight assistance in customer service calls by assisting the general public with documentation preparation for recording filing.
  • Communicated and interacted effectively with co-workers, the general public and various state, federal, and local government representatives.
  • Assisted general public in completing applications for Community Development programs, reviewed information to ensure completeness and accuracy.
  • Disseminated general and specific information regarding the university registration process to the university community and the general public.

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34. Internet

low Demand
Here's how Internet is used in Support Clerk jobs:
  • Processed Customer account payments and CLEAR wireless internet via online sales portal and electronic terminal transactions.
  • Qualified sales packages and prepared necessary information for production of Yellow Pages and Internet advertising.
  • Processed sales packages resulting from the order acquisition process necessary for the production of yellow pages directories and internet.
  • Marketed all products via internet, created and posted multiple fliers, and mailed product documentation via USPS.
  • Supported Internet Sales Teams, keying sales contract for 15 to 20 reps on a daily basis.
  • Skilled in verifying insurances via telephone and Internet.
  • Reviewed the internet for current bankruptcy cases.
  • Selected to provide periodic testing and feedback for our internet-basedbilling/record system to our IT department and software vendor.
  • Presented these findings to Senior Management Trained sales support team members on new internet campaign that included entry
  • Researched potential new defendants using the internet and Westlaw and provided attorneys with full background reports.
  • Used DMHRSi: Defense Medical Human Resources System - Internet

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35. Subpoenas

low Demand
Here's how Subpoenas is used in Support Clerk jobs:
  • Analyzed and examined legal filed for court orders, summons, and subpoenas.
  • Issued subpoenas received and maintain a log to keep track of them.
  • Prepared court subpoenas and criminal dockets for court.
  • Prepared and processed discovery requests and responses, and subpoenas.
  • Delivered detective subpoenas and per- formed clerical duties.
  • Typed and processed motions, orders, subpoenas/SDTs, investigation requests, and other legal court documents/correspondence.

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36. Medical Staff

low Demand
Here's how Medical Staff is used in Support Clerk jobs:
  • Coordinated with doctors, medical staff, clerks, and patients to schedule patient appointments.
  • Assisted doctors and other medical staff with assigned duties.
  • Served as liaison between public and medical staff.
  • Maintained and enforced the physician suspension procedure in accordance with medical staff Bylaws, rules, regulations and hospital procedures.

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37. Child Support

low Demand
Here's how Child Support is used in Support Clerk jobs:
  • Shorted though cold cases of Child support orders and try to up date information.
  • Researched parental assets, coordinated paternity tests, tracked child support payment history.
  • Completed paperwork for arrest orders and bench warrants for child support cases.
  • Assisted in Family Court by writing child support orders for Judges.
  • Filed necessary mail in the official child support case file.
  • Trained in all aspects of collection and enforcing child support.
  • Received and input child support payments.
  • Assisted in the enforcement/establishment of child support and medical support orders Responded to telephone and over the counter inquiries.
  • Monitored child support payments awarded by court to ensure compliance and enforcement of child support laws.
  • Entered incoming mail into METSS for the processing of CSEOs and child support legal department.
  • Assisted child support legal paralegals on Thursday dockets in Hinds County Chancery Court (e.g.
  • Managed Child Support front desk at assigned times (e.g.
  • Communicated with child support clients via telephone or in person..
  • Attended child support hearings to take court notes.. Formatted and processed all minute entries..

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38. Customer Accounts

low Demand
Here's how Customer Accounts is used in Support Clerk jobs:
  • Handled confidential information to include tax and banking information associated with customer accounts.
  • Compiled documentation on customer accounts.
  • Performed account edits, adjustments, and correction on customer accounts to assure proper fees, charges, and balancing.
  • Maintained queue of requests for customer accounts for major companies offering products and services.
  • Keyed billing transactions to multiple customer accounts for the Southeastern region.
  • Inputted payments using system applications for loan customer accounts.
  • Completed extension requests and address changes for customer accounts.

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39. Appropriate Departments

low Demand
Here's how Appropriate Departments is used in Support Clerk jobs:
  • Answered the telephone and quickly redirected incoming calls to the appropriate departments.
  • Determined caller's needs and assisted or transferred to appropriate departments.
  • Sorted medical and dental claim forms for processing in appropriate departments.
  • Answered pre-sale calls regarding company product guiding clients to appropriate departments.
  • Reviewed, sorted, developed, prepared and completed claims/correspondence for direct processing by appropriate departments.

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40. Data Base

low Demand
Here's how Data Base is used in Support Clerk jobs:
  • Maintained accurate and complete computerized master data files and records via direct data base alterations on an interactive computer terminal.
  • Entered into company data base all incoming referral applications.
  • Created and formatted data categories for master file data entry via alteration, retrieval and manipulation of data bases.
  • Entered data into Safety, Prevention Plus and Safety Training Data Bases using MS Access.
  • Entered Patient's diagnosis into data base, quality checked and entered stats daily.
  • Organized and maintained office inventory, filing, mailing and data base system.
  • Entered and maintained statistical analysis of various data bases within the Department.
  • Designed data base for cataloging books for the Special Education Department.
  • Corresponded with customers in data base screen.

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42. Outgoing Calls

low Demand
Here's how Outgoing Calls is used in Support Clerk jobs:
  • Received incoming/outgoing calls related to criminal cases.
  • Answered calls, resolved issues of concerns, & managed incoming/outgoing calls while recording accurate messages.
  • Fast-paced support due to the volume of incoming and outgoing calls.
  • Managed incoming and outgoing calls for busy poultry company.
  • Logged in incoming and outgoing calls, filed, distribute mail and typed SOP regulations; plus other assignments.
  • Answered incoming calls, placed and routed outgoing calls, took messages and performed tasks related to calls.

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43. Clerical Tasks

low Demand
Here's how Clerical Tasks is used in Support Clerk jobs:
  • Handled multifaceted clerical tasks (e.g., data entry, filing and records management) as the support clerk.
  • Performed document distribution, typing, clerical tasks, and other related work as required.
  • Performed clerical tasks such as: data entry, typing, and filing.
  • Processed incoming membership insurance forms for dental and eye exams Performed filing and other office clerical tasks
  • Provided general clerical assistance to night and weekend staff, which required working independently and included specialized clerical tasks.
  • Performed a variety of clerical tasks relating to consumer medical assistance applications, assessments and nursing home admittance.

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44. Staff Members

low Demand
Here's how Staff Members is used in Support Clerk jobs:
  • Performed a daily check on patient admission and notified staff members when patients were admitted into a hospital or medical center.
  • Coordinated case assignments for 18 staff members consisting of Physical Therapists, Occupational Therapists, Speech Therapists and Social Workers.
  • Communicated effectively and coordinated with a team of other staff members with varying personalities to support the audit team.
  • Maintained and scheduled appointments for four staff members, briefing the staff members of these appointments.
  • Trained other staff members to work as cashier within dietary and retail gift shop.
  • Opened & properly distributed incoming mail for staff members throughout the department.
  • Supervised and trained over 30 employees and temporary staff members.
  • Trained new staff members anc communicated progress to Float Pool.

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45. Travel Arrangements

low Demand
Here's how Travel Arrangements is used in Support Clerk jobs:
  • Coordinated travel arrangements to include booking airfare, hotel and transportation.
  • Coordinated conference calls and travel arrangements for my assigned Area Manager.
  • Prepared travel arrangements for government contractors.
  • Planned and executed mass travel arrangements in the summer and winter.
  • Coordinated travel arrangements, expense reports, and check requests.
  • Prepared requisitions, travel arrangements, and maintain files.
  • Prepared outgoing packages for mail via UPS/FedEx for pickup; greeted incoming guests Planned travel arrangements for executives and staff.

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46. Customer Complaints

low Demand
Here's how Customer Complaints is used in Support Clerk jobs:
  • Resolved customer complaints regarding design issues.
  • Researched orders, placed customer part orders and resolved all customer complaints.
  • Contacted late drivers to get revised arrival times thus reducing customer complaints.
  • Provided excellent customer service and interpersonal skills in a professional matter while resolving customer complaints via telephone.
  • Created fraud investigation cases based on severity of customer complaints.
  • Provided customer service to bookstore patrons Performed online order processing Assisted in resolving customer complaints

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47. Bank Deposits

low Demand
Here's how Bank Deposits is used in Support Clerk jobs:
  • Verified daily cash flow, prepared bank deposits and maintained adequate on hand cash supply at the United States Postal Service.2.
  • Counted and balanced all cash drawers upon opening and closing the office and prepared daily bank deposits.
  • Prepared bank deposits for member banks and shipped them under deadlines on a daily basis.
  • Improved control logs used with the department to reconcile bank deposits.
  • Prepared daily bank deposits and performed data entry * Registered families for court * Notified probation officer of court dates and times
  • Networked in very fast-paced, multiple deadline-driven environments; balanced cash drawers and prepared bank deposits with proficiency and accuracy.

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48. HUD

low Demand
Here's how HUD is used in Support Clerk jobs:
  • Assisted HUD staff with research, drafting reports, travel reports, invites, and emails.
  • Updated all items that were received and shipped to HUD employees on spreadsheets.
  • Designed security awareness posters to be displayed in all HUD work centers.
  • Created and updated security tips weekly for dissemination to all HUD employees.
  • Submitted weekly asset report to HUD Headquarters - Multifamily Housing.
  • Processed travel requests utilizing the HUD Virtual University system.
  • Prepared documents for all HUD closings.
  • Inputted files into HUD database.
  • Assisted in recertifying all participating HUD employees within the Transit Subsidy Program.

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20 Most Common Skill For A Support Clerk

Customer Service13.6%
Data Entry11.6%
Medical Records7.7%
Office Supplies7.3%
Clerical Support5.6%
Word Processing3.3%
Patient Care3.1%
Powerpoint3.1%

Typical Skill-Sets Required For A Support Clerk

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
13.6%
13.6%
2
2
Data Entry
Data Entry
11.6%
11.6%
3
3
Medical Records
Medical Records
7.7%
7.7%
4
4
Office Supplies
Office Supplies
7.3%
7.3%
5
5
Clerical Support
Clerical Support
5.6%
5.6%
6
6
Word Processing
Word Processing
3.3%
3.3%
7
7
Patient Care
Patient Care
3.1%
3.1%
8
8
Powerpoint
Powerpoint
3.1%
3.1%
9
9
External Customers
External Customers
2.9%
2.9%
10
10
Inventory Management
Inventory Management
2.7%
2.7%
11
11
Front Office
Front Office
2.5%
2.5%
12
12
Appropriate Personnel
Appropriate Personnel
2.4%
2.4%
13
13
Fax Machines
Fax Machines
2.1%
2.1%
14
14
File Maintenance
File Maintenance
2%
2%
15
15
High Volume
High Volume
1.8%
1.8%
16
16
Insurance Companies
Insurance Companies
1.6%
1.6%
17
17
Financial Transactions
Financial Transactions
1.6%
1.6%
18
18
Technical Support
Technical Support
1.5%
1.5%
19
19
Computer System
Computer System
1.5%
1.5%
20
20
Telephone Calls
Telephone Calls
1.4%
1.4%
21
21
Ensure Accuracy
Ensure Accuracy
1.4%
1.4%
22
22
Chcs
Chcs
1.4%
1.4%
23
23
Adequate Stock
Adequate Stock
1.3%
1.3%
24
24
Outgoing Correspondence
Outgoing Correspondence
1.3%
1.3%
25
25
Credit Card Transactions
Credit Card Transactions
1.2%
1.2%
26
26
Appropriate Staff
Appropriate Staff
1.1%
1.1%
27
27
Office Machines
Office Machines
0.9%
0.9%
28
28
Hipaa
Hipaa
0.9%
0.9%
29
29
Necessary Information
Necessary Information
0.9%
0.9%
30
30
Medicaid
Medicaid
0.9%
0.9%
31
31
Personal Computers
Personal Computers
0.8%
0.8%
32
32
Fedex
Fedex
0.7%
0.7%
33
33
General Public
General Public
0.7%
0.7%
34
34
Internet
Internet
0.6%
0.6%
35
35
Subpoenas
Subpoenas
0.6%
0.6%
36
36
Medical Staff
Medical Staff
0.6%
0.6%
37
37
Child Support
Child Support
0.5%
0.5%
38
38
Customer Accounts
Customer Accounts
0.5%
0.5%
39
39
Appropriate Departments
Appropriate Departments
0.5%
0.5%
40
40
Data Base
Data Base
0.5%
0.5%
41
41
Legal Documents
Legal Documents
0.5%
0.5%
42
42
Outgoing Calls
Outgoing Calls
0.5%
0.5%
43
43
Clerical Tasks
Clerical Tasks
0.4%
0.4%
44
44
Staff Members
Staff Members
0.4%
0.4%
45
45
Travel Arrangements
Travel Arrangements
0.4%
0.4%
46
46
Customer Complaints
Customer Complaints
0.4%
0.4%
47
47
Bank Deposits
Bank Deposits
0.3%
0.3%
48
48
HUD
HUD
0.3%
0.3%

31,282 Support Clerk Jobs

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