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Top 50 Support Clerk Skills

Below we've compiled a list of the most important skills for a Support Clerk. We ranked the top skills based on the percentage of Support Clerk resumes they appeared on. For example, 12.6% of Support Clerk resumes contained Customer Service as a skill. Let's find out what skills a Support Clerk actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Support Clerk

1. Customer Service
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high Demand
Here's how Customer Service is used in Support Clerk jobs:
  • Provided excellent customer service, transcribing information onto an ExCel spreadsheet and providing co-payment summaries under pressure during busy tax season.
  • Designated as lead contact for problem resolution, due to professional communication skills and exceptional customer service.
  • Provided customer service to field personnel concerning operational procedures and general information.
  • Assist with any other client/customer service/customer support duties as needed.
  • Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.
  • Provided excellent customer service dispatching plumbers for utility services; facilitate the scheduling of meetings to be held.
  • Performed customer service and cashier duties to provide procedural information to the public and collect court fees.
  • Provide customer service, schedule appointment, and fill in for 4 office positions as needed.
  • Employed active listening skills and strong customer service skills to maintain relationships and resolve concerns.
  • Provided customer service, prepared, and delivered certificates and gift bags for events participants.
  • Provided excellent customer service to all Veterans, patients, and their families.
  • Provided customer service; answered phone calls, communicated through emails with customers.
  • Position required Customer Service Training, Strong PC skills.
  • Updated the customer service database, and processed orders.
  • Provided customer service to the public under rigorous schedules.
  • Recognized for outstand sales achievement and annual customer service level targets.
  • Facilitated customer service to general public for field verification.
  • Provided quality customer service in the role of receptionist by handling the inbound calls professionally and in a courteous manner.
  • Assisted staff with faxing, photocopying * Provided friendly customer services to the patients
  • Attained weekly competences through our Customer Service Measurement System (CSMS) Assisted in additional projects such as co-managing the mailroom.

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1,381 Customer Service Jobs

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2. Data Entry
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high Demand
Here's how Data Entry is used in Support Clerk jobs:
  • Ensured accuracy in data entry and maintained all errors and corresponding documentation on file for designated time periods.
  • Trained and supervised temporary data entry clerks.
  • Performed data entry, assisted credit administrators and other sections, Cash Posting and Order Entry, as needed.
  • Performed data entry, typing, filing, time keeping, scheduling and customer support for all vendors.
  • Perform clerical work including screening cases, updating records, performing and verifying data entry.
  • Performed clerical tasks such as: data entry, typing, and filing.
  • Batch charges at the end of the day and deliver to Data Entry.
  • Worked closely with State doctors and nurses, heavy data entry.
  • Assisted other technology department with e-mail applications (data entry).
  • Performed numerical data entry on a daily basis i.e.
  • Completed data entry and managed all current accounts.
  • Performed data entry and answered calls from applicants.
  • Proof read, data entry, encoding checks.
  • Obtained second opinion information Data entry Clerical and administrative duties
  • Served customers with money transactions for concourse and agents Data entry of input of customer information, and cash handled transactions
  • Organized and distributed batched TARs to all data entry staff and Pharmacy Consultant Supervisors.
  • Processed checks, data entry, reconciliation, including stop payments and check refunds.
  • Completed various data entry assignments and occasionally obtain quotes for buyers.
  • Light Typing and filing Data entry Prepare mail for imaging into claims imaging application.
  • Disbursed students reports * Researched rejected reports * Verified students demographics reports * Performed numerical data entry

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1,139 Data Entry Jobs

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3. Personnel Files
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high Demand
Here's how Personnel Files is used in Support Clerk jobs:
  • Maintained personnel files, safety training records and department files.
  • checked time cards for accuracy; distributed mail and maintained personnel files.
  • Assemble medical staff's personnel files Distribute mail Order office supplies

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3 Personnel Files Jobs

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4. Phone Calls
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high Demand
Here's how Phone Calls is used in Support Clerk jobs:
  • Answered incoming telephone calls and routed appropriately.
  • Receive telephone calls, greet visitors, ascertain nature of call or visit, and refer to appropriate staff.
  • General office duties including but not limited to filing, faxing, copying, correspondence, and phone calls
  • Provide office automation support within the clinic/office and receive patients, visitors, and telephone calls.
  • Serve as first point-of-contact, fielding and prioritizing telephone calls of a busy and demanding office.
  • Created and worked weekly expediting reports for all departments via phone calls to vendors.
  • Answer incoming telephone calls, welcome on-site visitors, accept and sign for deliveries.
  • Assisted Intake nurses with answering phone calls, recorded message and patient referrals.
  • Received phone calls and provided answers to customer concerns and questions.
  • Answered incoming telephone calls from students regarding online courses and problems.
  • Screened telephone calls and forwarded them to the appropriate departments.
  • Received and placed telephone calls to clients and prospective clients.
  • Make telephone calls to medical providers when necessary.
  • Answered phone calls, and scheduled appointments.
  • Handled general phone calls when required.
  • Answer, transfer, and make phone calls.
  • Answered to customer support requests, such as multi-line phone calls and emails.
  • Verified orders in CPRS * Answer and route incoming phone calls
  • Answered phone calls in a courtesy manner.
  • Perform receptionist duties which included answering phone calls from general public and assist in-jail detainees with court dates over the phone.

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174 Phone Calls Jobs

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5. Office Supplies
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high Demand
Here's how Office Supplies is used in Support Clerk jobs:
  • Oversee interdepartmental adjustments for office supplies.
  • Processed incoming and outgoing mail, data entered claims, performed the purchasing duties of office supplies, and filing.
  • Ordered office supplies, distributing mail, coding invoices, filing, and typing manuals and procedures.
  • Deliver and distribute internal mail and office supplies from mail runs between North and South campus.
  • Order office supplies and interact with vendors on technical issues and discrepancies both orally and written.
  • Requisitioned various types of office supplies for over fifty (50) maintenance and clerical workers.
  • Established and maintained subject matter files; such as office supplies, equipment and invoices.
  • Opened and distributed incoming mail, processed outgoing mail, stocked and ordered all office supplies
  • Processed accounts payable and handled purchasing of office supplies and maintenance supplies.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Requisition office supplies, equipment, publications, and forms.
  • Maintain mail room with sufficient office equipment and office supplies.
  • Order all office supplies and maintain office equipment.
  • Monitored office supplies and equipment for the office.
  • Order, stock and maintain office supplies.
  • Order office supplies as needed.
  • Manage and order office supplies.
  • Answered phones redirected calls up to 10 per hrs per day Managed office supplies, vendors organized supplies and up keep.
  • Purchased office supplies, technical components, and radiological supplies for department.
  • Input paid invoices in QuickBooks with some accounting, tracked shipments, checked for backorder items, Ordered office supplies.

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70 Office Supplies Jobs

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6. Sort
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high Demand
Here's how Sort is used in Support Clerk jobs:
  • Performed mail sorting and distributing mail to inter-office sites and logging incoming mail for compliance secretary/director.
  • Process mail efficiently and expediently by operating 3 different mail sorting processing machines.
  • Sorted incoming parcels at street level according to predetermined delivery routes.
  • Worked independently performing basic clerical work, such as copying papers, faxing, making phone calls, and mail sorting.
  • Ensured that all sorted outgoing mail be loaded to appropriate containers, and be routed to assigned destination.
  • Help dispatchers save time by sorting mail into appropriate trays and carts and preparing it for dispatch.
  • Collected and sorted all mail from all collection boxes during specific times according to agency's standards.
  • Operate sorting machine to ensure that the mail gets to the correct post office for delivery.
  • Sorted and processed incoming mail; provided other office and telephone center support as needed.
  • Opened, sorted and routed incoming mail, answered correspondence, and prepared outgoing mail.
  • Batch, sort and report the number of claims received daily, File Claims numerically.
  • Operated mail sorting machines, sort mail manually and delivered to mail to PO boxes.
  • Received, sorted, time-stamped logged and distributing incoming and outgoing mail.
  • Sorted, distributed, and stamped mail (postage meter machine).
  • Trained new-hire associates with mail sorting procedures and regulations.
  • Sorted and routed documents to respective work groups.
  • Received resumes, sorted and filed job applications.
  • Opened, sorted, and routed incoming mail.
  • Monitor and report new claims, execute mailroom functions such as opening, sorting and scanning incoming mail.
  • Deliver or route materials to departments using handtruck, conveyor, or sorting bins.

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229 Sort Jobs

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7. Medical Records
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high Demand
Here's how Medical Records is used in Support Clerk jobs:
  • Prepare paper copies of original military personnel and medical records and other work-related material.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Used computerized database to update and maintain medical records.
  • Schedule appointments for patients, answer phones and transfer calls appropriately, process and send all faxes and scan medical records.
  • File Maintenance: o Managed, administered, filed and coordinated hundreds of medical records filing by terminal digits.
  • Date Base Manger: o Scheduled and confirm patient appointments and medical consultations using the CHCS/AHLTA medical records system.
  • Assure proper completion and filing of forms records prior to forwarding them to medical records room.
  • Prepared and processed documents, letters, and medical records to meet standard deadlines.
  • Trained other employees on making cover sheets * Scanned medical records *Working with errors
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Maintained patient charts in the office as well as online medical records.
  • Follow up and complete all requests for medical records and items statements.
  • Order medical records and itemized statements for patient inquiries of payments.
  • Assist Deputy Investigators with follow up medical records request.
  • Performed the task of filling and retrieving medical records.
  • Process all incoming medical records.
  • Review medical records for billing.
  • Create more than 300 CMS cover sheets a day for medical records, Train new employees.
  • Maintained the, laws and regulations on confidentiality of medical records.
  • Update physician licensing information Document scanning Medical records data entry Mail out Licenses Programs: MSOW, Resolute, Epic, PET

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560 Medical Records Jobs

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8. Financial Transactions
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high Demand
Here's how Financial Transactions is used in Support Clerk jobs:
  • Process a variety of financial transactions for numerous branches, provided exceptional customer service.
  • Track unit maintenance, total cost of ownership and other financial transactions related to logistics for all Army units.
  • Execute sales or other financial transactions and prepare for daily deposit.
  • Managed the financial transactions of ten ticket agents; handled funds totaling up [ ] per day.

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13 Financial Transactions Jobs

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9. Insurance Companies
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high Demand
Here's how Insurance Companies is used in Support Clerk jobs:
  • Send accurate billing to renters, insurance companies, lawyers, and third parties following jurisdictional ruling by state.
  • Notified insurance companies and initiated the authorization process for admissions through the emergency room or from doctors offices.
  • Receive and coordinate refund request from insurance companies, patients and customer service calls.
  • Processed payments for adjustments from Law Firms, Insurance Companies and patients.
  • Make phone calls to providers and/or insurance companies to obtain current information.
  • Obtain physician referrals for insurance companies to decrease payment time.
  • Submit remarketing to other insurance companies.
  • Called insurance companies to coordinate benefits, data entry, general support for the healthcare auditors

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39 Insurance Companies Jobs

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10. Clerical Support
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high Demand
Here's how Clerical Support is used in Support Clerk jobs:
  • Performed clerical support work by applying procedures and practices within established office guidelines.
  • Help support supervisors and technical assistant in clerical support and administrative duties.
  • Performed routine office or clerical support task according to well established procedures.
  • Provided administrative and clerical support to the Grant Program Directorate.
  • Provided a variety of administrative and clerical support functions.
  • Provided clerical support for medical billing software Implementation Department.
  • Performed moderately complex office and clerical support tasks
  • Offered clerical support for any assignments related to cost reporting, budgeting, cost accounting, payroll and other miscellaneous functions.
  • Provided clerical support including data entry, report processing, updating correspondence requests from engineers, and maintaining daily logs.
  • Provided clerical support to the Administration Management and HR Division of the Office of the Deputy General Counsel for Operations.
  • Supported both the buyers and Materials Manager by providing the necessary clerical support for the departments.
  • Worked in a number of offices throughout the IRS providing clerical support for the FUTA unit.
  • Perform QC and various clerical support as needed when assisting co-workers and supervisor.
  • Provide clerical support to Eligibility workers; answer Foster Care phone lines
  • Provided clerical support to the Quality Auditors and the Performance Auditors.
  • Provided various departments with clerical support as needed.
  • Provide clerical support to the sales team.
  • Provide clerical support to the department.
  • Performed clerical support duties in the development of technical data packages associated with the procurement of diagnostic radiological systems.
  • Provided Data Entry and Clerical Support for a State Sponsored Health Maintenance Organization that provided services to the states underserved.

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188 Clerical Support Jobs

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11. Computer System
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high Demand
Here's how Computer System is used in Support Clerk jobs:
  • Facilitated inventory management and informed of low inventory, and recorded counts in store computer system.
  • Learned and then operated an online computer system for balancing receipts and editing correspondence.
  • Maintained computer functionality with driver updates and driver installation for over 350 computer systems.
  • Input eligibility data into statewide computer system for individuals known to social services.
  • Analyze & assist investigation department on inputting individuals background information into computer system
  • Review logs and updates computer system with departmental related information.
  • Assure work flow to areas is smooth and timely, and use mainframe computer system to track all work orders.
  • Operated computer system linked directly to electronic cash registers, electronic digital scales, and portable data entry devices.
  • Operated computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
  • Cross trained all staff to increase their knowledge of the check processing procedures on the company computer system.
  • Entered a new provider number for different Tax ID into computer system; denied non-covered provider claims.
  • Enter client information into computer system with the highest degree of accuracy, quality, and efficiency.
  • Verified that information in the computer system was up-to-date and accurate.
  • Enter the data into the computer system for later retrieval.
  • Handled administrative duties; used TMESYS retail pharmacy computer system.
  • Oversee the daily performance of computer systems.
  • Review, research, analyze and process complex healthcare claims by navigating multiple computer systems.
  • Job Function and responsibilities: Oversee the daily performance of computer systems.
  • Scheduled appointments and procedures Ensured labs were completed Entered lab orders in automated computer system
  • Complete Understanding of all computer systems in department, E-Med, Powerscribe, CD Burner and Digitzer.

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51 Computer System Jobs

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12. Audit
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high Demand
Here's how Audit is used in Support Clerk jobs:
  • Maintained monthly management reports for upper management and performed daily department audits as a team leader.
  • Audited contracts, input data information into different programs.
  • Performed a company-wide audit of Federal Motor Carrier filings that resulted in a $3 billion reduction in liability to CNA.
  • Supported the COB (Coordination of Benefits) audit team in the timely completion of audit projects.
  • Ensured accuracy of Summary Audit Log (SAL) when matched against scan documents to ACBU.
  • Cross trained in Expense accounting to audit and release expense reports and with the Accounting Support group
  • Perform a variety of support and general administrative assignments in support of the audit or auditors.
  • Work directly with the Office Care team to reconcile all audits for the current sales quarter.
  • Traveled for yearly audits on mortgage files and assisted with account management software conversions.
  • Print and assist in the audit of the Southeast Region's audit adjustments.
  • Supported the financial statement audit data & Prepared by Client documentation requests.
  • Audit and process all freight and warehouse invoices for payment.
  • Set up procedures for audit practices and implementing.
  • Assisted in obtaining and completing audit case files.
  • Request and review documents for the audit.
  • Run queries from HMS and Meditech systems to collect data for Financial Analyst and auditors.
  • Specialize in customer service, security/audit regulations, and being a great team player.
  • Processed accounts receivable for Midwest and southern United States Audited insurance coverage on dealer inventory Maintained customer and dealer databases
  • Key Contributions: Assessed and developed auditing practices for the Beverage Inventory for all of the premier clubs.
  • Enter RAC Audit documentation in the 3M System and Medasset System Submit Hardcopy Claims to the Payor Scan Documents to IDOC system

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129 Audit Jobs

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13. Patient Care
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high Demand
Here's how Patient Care is used in Support Clerk jobs:
  • Performed receptionist and clerical record-Keeping duties associated with patient care and treatment in clinics.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Assist radiologist in any way necessary to provide optimal patient care.

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224 Patient Care Jobs

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14. Staff Members
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high Demand
Here's how Staff Members is used in Support Clerk jobs:
  • Performed a daily check on patient admission and notified staff members when patients were admitted into a hospital or medical center.
  • Coordinated case assignments for 18 staff members consisting of Physical Therapists, Occupational Therapists, Speech Therapists and Social Workers.
  • Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
  • Fill out paper work for verification of employment and send to appropriate staff members to clear condition off of loan.
  • Worked in high-volume departments assisting both medical staff members with clerical support responsibilities and patients with films requested for pick-up.
  • Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
  • Communicated effectively and coordinated with a team of other staff members with varying personalities to support the audit team.
  • Maintained and scheduled appointments for four staff members, briefing the staff members of these appointments.
  • Direct visitors and clients to appropriate places and informs staff members when someone is waiting.
  • Answered telephones respond to question, provided information and transferred to appropriate staff members.
  • Train other staff members to perform work activities, such as using computer applications.
  • Trained other staff members to work as cashier within dietary and retail gift shop.
  • Opened & properly distributed incoming mail for staff members throughout the department.
  • Received incoming telephone calls and directed them to the appropriate staff members.
  • Supervised and trained over 30 employees and temporary staff members.
  • Trained new staff members anc communicated progress to Float Pool.
  • Receive, direct and relay telephone messages and fax messages -Direct the general public to the appropriate Staff members.

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52 Staff Members Jobs

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15. Credit Card
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average Demand
Here's how Credit Card is used in Support Clerk jobs:
  • Maintained all customer credit card orders with certificate of analysis files and archives
  • Process NSF checks, credit balance refunds, Credit Card and Bank Draft Reject payments, as well as online payments.
  • Emboss up to 20,000 credit cards daily including all daily rush files and any test files for IT.
  • Compiled, sorted and verified accuracy of data before set up of new merchant credit card processing account.
  • Processed, distributed, and maintained corporate credit cards, assuring accuracy of information prior to distribution.
  • Trusted to emboss and handle permanent credit cards containing sensitive account information.
  • Perform account management review between customers purchase orders and credit card payment.
  • Handle daily patient payment posting including both credit cards and checks.
  • Processed credit card payments and mail out receipts to patients.
  • Handle cash counter, including checks and credit card payments.
  • Reconcile IMPAC Government VISA credit card statements used for purchases.
  • Prepare procurement worksheets and make credit card buys.
  • Credit Card reconciliation for Superintendent & Trust staff.
  • Processed and issued instant credit card approvals.
  • Reconcile monthly credit card statement.
  • Noted by management for current knowledge of the pricing strategies and fluctuating interest rates on credit cards.
  • Process credit card escheatment according to bank policy and state laws.
  • Ask customers to apply for a Maurices credit card.
  • Helped manage multi-thousand dollar purchase requests from FEMA cardholders Helped manage the credit card accounts of FEMA cardholders
  • credit card transactions, COD conversions, ACH payments, EFT payments).

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60 Credit Card Jobs

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16. Technical Support
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average Demand
Here's how Technical Support is used in Support Clerk jobs:
  • Provide day-to-day administration, evaluation, and technical support for volunteer management system.
  • Supported the OIG Technical Support Staff s strategic initiatives and conducted research to assess customer satisfaction.
  • Provided on-site technical support of digital archiving of Environmental Division (ED) documents.
  • Supported with Executive meetings with logistics and technical support and maintained conference rooms.
  • Provided technical support to designers, suppliers, marketing and sales departments.
  • Managed call flow and responded to technical support needs of customers.
  • Provide administrative and technical support services to the entire office.
  • Provide world-class technical support for customers via phone and email.
  • Provided IT technical support for all employees.
  • Assist with client registration and technical support.
  • Provided Technical Support for inbound.
  • Served as local technical support.
  • Provide superior technical support to customers Develop an in-depth understanding of company's documentation products and services.
  • Provided technical support and maintenance for a PC (Novell 3.11) and SUN (UNIX) based LAN environment.
  • Volunteer Assisted in coordinating the Silent celebrations and other events Provided interpreting and other technical support services
  • Provided telephone customer service to Examinee Records, Registration and USMLE Technical Support departments in a professional and courteous manner.

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26 Technical Support Jobs

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18. Special Projects
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average Demand
Here's how Special Projects is used in Support Clerk jobs:
  • Assisted administrative with any special projects.
  • Assigned special projects consisting of analyzing the program to quantify the availability of specific stock for customers throughout the region.
  • Assisted with special projects and also created and implemented efficient methods to be used by other clerical staff.
  • Helped with any special projects that were assigned to me by my Managers.
  • Performed database searches to help provide statistics for ongoing programs and special projects.
  • Handle inventory requests from OPM, run special projects for organization with products.
  • Assist Management with special projects (Creation and Editing of Excel spreadsheets.)
  • Have worked on special projects including garnishments and case reassignments.
  • Performed docketing for deadline dates and special projects.
  • Assist the sales team with special projects.
  • Assist supervisors with special projects and tasks.
  • Assisted with special projects for upper management.
  • Lead and aided in special projects.
  • Performed special projects when assigned.
  • Complete special projects as assigned.
  • Performed special projects as assigned in an environment that allowed for attention to detail and the ability to work within timelines.
  • Mail machine, AS400, special projects, switchboard backup, deliver all UPS packages and interoffice mail.
  • Organized special projects for myself and co-workers when the group consisted of a large number of employees.
  • served as back-up to route incoming calls and as a resource for special projects as needed.
  • Manage special projects Research and Analyze claims Create and maintain departmental processes and procedures Handling billing of accounts Management account reconciliation

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59 Special Projects Jobs

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19. Medicaid
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average Demand
Here's how Medicaid is used in Support Clerk jobs:
  • Presented Nursing Facility/Community Based Alternatives policy workshop across the state of Texas for Medicaid providers and State personnel.
  • Recorded results in database from medical questionnaires completed by individuals presenting Medicaid claims.
  • Extract information from Explanation of Benefits (EOB) issued by Medicare or Medicaid and post payments to patient account.
  • Performed data entry ; updated and searched for clients with other medical insurance to cut cost for Texas Medicaid.
  • Requested by management to adjudicate Medicare and Medicaid claims for the Resolutions Department on a daily basics.
  • Assist individual in the enrollment process for Medicaid and the CHOICES in Long- Term Care Program.
  • Inform eligible or potentially eligible individuals with Medicaid covered service and how to use them.
  • Utilized Medicaid Web Portal System, Immunization System, and GRITS System.
  • Followed up Medicaid Retro and Bill tracking request through faxing and logging.7.
  • 7/2002-3/2008Entered data into Medicaid system, sent out invoices for Drug Rebate.
  • Process Medicaid claims within time constraints of paper and electronic claims.
  • Worked with Medicaid Healthy Option plans and Medicare Advantage Plans.
  • Prepared Burial Claims for payment through Pennsylvania Medicaid program.
  • Verify and update commercial insurance for Medicaid clients.
  • Registered all new Medicaid and food stamp applications.
  • Performed duties under Medicaid Management Information Systems Provided heads on training to all Medical Archive entry level employees
  • Determine patient's Medicaid eligibility using Medifax system.
  • Prepare and index cash documents for Medicaid, Medicare, BC/BS Aetna, etc.
  • Printed and mailed claim forms to insurance company Responsible for Medicaid Phone Appeals Mailed monthly client statements
  • Prioritized Medicaid Healthcare Claims Executed billing of 100 electronic claims daily.

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26 Medicaid Jobs

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20. Internet
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average Demand
Here's how Internet is used in Support Clerk jobs:
  • Processed Customer account payments and CLEAR wireless internet via online sales portal and electronic terminal transactions.
  • Qualified sales packages and prepared necessary information for production of Yellow Pages and Internet advertising.
  • Maintain several databases for internet catalog.
  • Processed sales packages resulting from the order acquisition process necessary for the production of yellow pages directories and internet.
  • Marketed all products via internet, created and posted multiple fliers, and mailed product documentation via USPS.
  • Supported Internet Sales Teams, keying sales contract for 15 to 20 reps on a daily basis.
  • Assist commercial and residential customers with new and existing telephone, internet and television service.
  • Revive correspondence, enter information for claims, submitted claims via the internet.
  • Reset customer passwords and provide assistance with internet banking related issues.
  • Search the internet for confirm address and phone numbers of employers.
  • Initiated instruction in Word, internet navigation and resume writing.
  • Skilled in verifying insurances via telephone and Internet.
  • Reviewed the internet for current bankruptcy cases.
  • Assist potential customers with internet orders and product information * Assisted bridal register orders and inquires
  • Present EATEL Billing Support Clerk Receive and process customer s payments via walk-in, mail-in, night deposit and internet.
  • Selected to provide periodic testing and feedback for our internet-basedbilling/record system to our IT department and software vendor.
  • Presented these findings to Senior Management Trained sales support team members on new internet campaign that included entry
  • Researched potential new defendants using the internet and Westlaw and provided attorneys with full background reports.
  • Used DMHRSi: Defense Medical Human Resources System - Internet
  • Input orders from emails Orders that were inputed were for advertising on the internet

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27 Internet Jobs

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21. Child Support
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average Demand
Here's how Child Support is used in Support Clerk jobs:
  • Respond to public and court staff by providing general and detailed information pertaining to Child Support Orders and Enforcement.
  • Shorted though cold cases of Child support orders and try to up date information.
  • Researched parental assets, coordinated paternity tests, tracked child support payment history.
  • Submit Child support payments to the clients and refund payments to non-custodial parents.
  • Completed paperwork for arrest orders and bench warrants for child support cases.
  • Assisted in Family Court by writing child support orders for Judges.
  • Filed necessary mail in the official child support case file.
  • Verify and calculate arrears for past due child support payments.
  • Trained in all aspects of collection and enforcing child support.
  • Process complaints to determine paternity or establish child support.
  • Enter final orders into child support module.
  • Computed amount of child support payments.
  • Received and input child support payments.
  • Set up child support cases.
  • Enter all child support orders.
  • Assisted in the enforcement/establishment of child support and medical support orders Responded to telephone and over the counter inquiries.
  • Monitored child support payments awarded by court to ensure compliance and enforcement of child support laws.
  • Entered incoming mail into METSS for the processing of CSEOs and child support legal department.
  • Assisted child support legal paralegals on Thursday dockets in Hinds County Chancery Court (e.g.
  • Attended child support hearings to take court notes.. Formatted and processed all minute entries..

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3 Child Support Jobs

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22. Front Desk
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average Demand
Here's how Front Desk is used in Support Clerk jobs:
  • Maintained front desk and served as office gatekeeper to ensure that managers could work without being disturbed.
  • Rotated coverage of front desk reception, handling up to 25 phone lines and greeting clients.
  • Filled in on all receptionist responsibilities; training front desk and print programming personnel as needed.
  • Keep a monthly report on front desk coverage and a weekly report on conference rooms.
  • Perform the duties required to manage the front desk operations in the service area/health center.
  • Check client in at the front desk and entered medical record keeps and data.
  • Provide front desk reception service and other administrative support to the Operations Manager.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Performed front desk duties when needed, following oral and written instructions.
  • Assist Charge Nurse keeping front desk board up to date.
  • Assist front desk with customers or additional coverage as needed.
  • Operate front desk switchboard and back room switchboard.
  • Cover for mail room and front desk.
  • Helped customers at the front desk.
  • Worked front desk and registered patients.
  • Assisted Front Desk Receptionist as needed.
  • Covered front desk for receptionist.
  • Perform Clerk Run Assist front desk Clerk with coverage of phones and front desk during required periods.
  • Checked in patients at the front desk; pulled files/paperwork and delivered to appropriate doctor.
  • Managed Child Support front desk at assigned times (e.g.

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308 Front Desk Jobs

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23. Ensure Accuracy
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average Demand
Here's how Ensure Accuracy is used in Support Clerk jobs:
  • Assisted in evaluating physician's and professional allied health credentialing packages to ensure accuracy and completeness.
  • Conduct inpatient duties including but not limited to screening Ambulatory Surgical files to ensure accuracy.
  • Review each application thoroughly to ensure accuracy and integrity of the information provided.
  • Reviewed tax value information and statistical data to ensure accuracy and consistency.
  • Researched and retrieved pertinent information to ensure accuracy of sensitive information.
  • Reviewed pleadings to ensure accuracy of information when merged.
  • Analyze Production employee time cards to ensure accuracy of worked hours for payroll purpose.
  • Coordinate delivery of materials needed to complete bridgeconstruction and ensure accuracy of deliveries.
  • Performed quality control checks on lockage data from CY 2012 to ensure accuracy of data entry by lock operators.
  • Review computer reports to ensure accuracy of the data, correcting information when necessary.

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10 Ensure Accuracy Jobs

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24. Data Base
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average Demand
Here's how Data Base is used in Support Clerk jobs:
  • Maintained accurate and complete computerized master data files and records via direct data base alterations on an interactive computer terminal.
  • Entered into company data base all incoming referral applications.
  • Manage data in various data bases and possess current knowledge of software and systematic units essential for maintenance of daily functions.
  • Created and formatted data categories for master file data entry via alteration, retrieval and manipulation of data bases.
  • Entered data into Safety, Prevention Plus and Safety Training Data Bases using MS Access.
  • Utilize personal computer to access mainframe data base for identifying and locating mail recipients.
  • Entered Patient's diagnosis into data base, quality checked and entered stats daily.
  • Enter Power of Atty, Successors and Guardian into RX Claim data base.
  • Organized and maintained office inventory, filing, mailing and data base system.
  • Entered and maintained statistical analysis of various data bases within the Department.
  • Designed data base for cataloging books for the Special Education Department.
  • Document customers' discussions in a computer data base.
  • Corresponded with customers in data base screen.
  • Schedule and coordinates evaluation appointments; Physicals, Diagnosis, and MROs for patients using CHCS data base/ALTA/ACSAP Portal.

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19 Data Base Jobs

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25. Fax Machines
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average Demand
Here's how Fax Machines is used in Support Clerk jobs:
  • Maintain copy and fax machines, send, retrieve and route all incoming faxes.
  • Operate mail postage meter, date stamp machine, copy & fax machines.
  • Operate fax machines and copier, Calculate insurance premiums.
  • Operated office equipment such as copiers and fax machines.
  • Maintained copier, printers and fax machines.
  • Operate photocopiers, scanners, fax machines and multi-line phone systems

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18 Fax Machines Jobs

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26. High Volume
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average Demand
Here's how High Volume is used in Support Clerk jobs:
  • Scheduled for multiple physicians and departments for Kaiser Kern County, operated in a high volume call center.
  • Managed Cost effective methods for high volume mail send outs and achieved significant improvements in their productivity.
  • Communicated daily with back office personnel in Phoenix to ensure accurate sales reporting for high volume office.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Worked in a high volume call center, directed calls to the proper unit for assistance.
  • Managed and maintained a high volume of daily, weekly and monthly media transaction records.
  • Maintained a high volume of output while upholding proper execution of documents and/or reports.
  • Reconcile customer and teller transactions in a high volume, production based environment.
  • Crossed train to assist ATM department on high volume days.
  • Answer high volume calls daily.
  • Full time clerical position answering high volume of phone call, and filing as needed.

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103 High Volume Jobs

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27. Powerpoint
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average Demand
Here's how Powerpoint is used in Support Clerk jobs:
  • Assisted in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
  • Experienced working with Microsoft Excel, PowerPoint, Word.
  • Filed client data Prepared Excel sheets and PowerPoint Assisted with daily clerical duties

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82 Powerpoint Jobs

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28. Word Processing
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average Demand
Here's how Word Processing is used in Support Clerk jobs:
  • Performed office automation duties such as word processing in support of the administrative and clerical work for Southwest Tennessee development district.
  • Cross train: assisted Senior Word Processing Technician for the state answering phones calls, filing and typing.
  • Provide advanced word processing support in the production of technical text material, letters, proposal and reports.
  • Performed all clerical duties which included creating files, filing, word processing, faxing and photocopying.
  • Answer phones, lite typing, word processing, sorting mail, photocopying and ordering supplies.
  • Assisted in creating the word processing templates for use in the conversion and all future specifications.
  • Provided back up to support, order entry, word processing and the copy department.
  • Posted menu items on menu board and used word processing software to prepare price lists.
  • Handled all word processing and typing.

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200 Word Processing Jobs

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29. Appropriate Person
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average Demand
Here's how Appropriate Person is used in Support Clerk jobs:
  • Sorted and distributed documents to appropriate personnel and assisted Patient Account Representatives as needed
  • Generated and distributed daily reports and order acknowledgments to appropriate personnel.
  • Retrieved requested files and delivered to appropriate personnel.
  • Received callers and visitors, determined the nature of their business, and referred them to the appropriate personnel.
  • Compile all purchase requests, copy and send to appropriate personnel, and maintain records.
  • Received visitors, phone calls and referred them to the appropriate person(s).
  • Answered phone calls and forwarded to appropriate personnel, took messages or provided information.
  • Answered phones and directed callers to appropriate personnel and/or departments.
  • Reviewed, sorted, and distributed mail to appropriate person.
  • Distribute correspondence such as letters and faxes to appropriate personnel.
  • Answer phones and transfer calls to appropriate person of contact.
  • Screen all calls, referring technical questions to appropriate personnel.
  • Picked up mail and distributed to appropriate personnel.
  • Assist in monitoring of missed tim with school employees and send letters to appropriate personnel regarding absences.
  • Screened and forwarded incoming and outgoing mail to appropriate person or office in a timely manner.
  • Maintain professionalism with clients.Direct clients with elevated needs to appropriate personnel.Other responsibilities as assigned.
  • Research any consumed cases with overages & find resolutions on any receiving errors Distribute reports to appropriate personnel.

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567 Appropriate Person Jobs

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30. Monthly Reports
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low Demand
Here's how Monthly Reports is used in Support Clerk jobs:
  • Provided Administrative support to several Recruiters and Personnel Supervisor at the level of providing weekly and monthly reports from PeopleSoft.
  • Completed monthly reports that summarized daily activities and provided administrative and clerical support to management.
  • Generate monthly reports on voter registration applications for Howard County.
  • Review monthly reports for documentation exceptions.
  • Completed various weekly and monthly reports and statistics for OPM using PIPS, OPM LAN, Microsoft Office and Word.
  • Perform other duties as assigned by Postmaster to include record management and creation of monthly reports.
  • Generated daily, weekly and monthly reports for upper management.
  • Prepared monthly reports and mailings for department.
  • Created weekly and monthly reports and presentations.
  • Created and audited monthly reports.
  • Run monthly reports for defect tracking Executed daily operations of copy room Made training manuals and other materials within a deadline
  • Process information of payment to outsource agency Prepared daily, weekly monthly reports Perform audits Represent the hospital with all court hearing

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6 Monthly Reports Jobs

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31. File Maintenance
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low Demand
Here's how File Maintenance is used in Support Clerk jobs:
  • Performed file maintenance used within the facility, purged records and inserted current files, both paper and electronic.
  • Point of contact for case file maintenance function, ensuring space is gained for incoming investigations.
  • Perform price look-up file maintenance for price changes by keying computers to accept price quotes.
  • Perform price Look-Up File Maintenance, price changes, and item movement reports.
  • Provided clerical support in areas of file maintenance.
  • Assisted adjusters with daily file maintenance.
  • Transmitted materials to appropriate processing unit, perform price look up file maintenance for price changes.

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1 File Maintenance Jobs

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32. Inventory Control
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low Demand
Here's how Inventory Control is used in Support Clerk jobs:
  • Inventory Control- conducted daily physical inventory for powder coating usage to determine order quantity by using excel.
  • Transacted inventory movements using inventory control system.
  • Coordinated 29 college sites inventory control, purchases, master schedule, warehouse shipping & receiving and vehicle maintenance.
  • Assisted with an Advanced Purchasing Inventory Control System to create Purchase Orders for approvals.
  • Worked to achieve inventory control through weekly cycle counts and monthly inventory's.
  • Lead team of 10 to 20 associates for the Inventory Control Department.
  • Maintain inventory control by collecting stock location area and printing request.
  • Inventory Control of mail processing equipment parts and building supplies.
  • Inventory control and software backups were managed daily.
  • Inventory control of office and field equipment.
  • Inventory control, cycle counts.

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23 Inventory Control Jobs

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33. Court Hearings
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low Demand
Here's how Court Hearings is used in Support Clerk jobs:
  • Write case summaries for special hearings to summarize the issues to be addressed by the Magistrate during court hearings.
  • Assisted attorneys with filing documents in lieu of Court hearings and maintained the minutes of the Court.
  • Attended weekly court hearings to act as liaison for the family court office.
  • Prepared and managed calendar for court hearings.
  • Scheduled court hearings for initial conferences, petitions, and de novo hearings.

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34. New Accounts
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low Demand
Here's how New Accounts is used in Support Clerk jobs:
  • Utilized Sales Force (CRM) to update account status and input new accounts.
  • Prepared and reviewed the opening, closures and transfers of new accounts.
  • Top performer in opening new accounts and building new credit relationships.
  • Processed accounts payable invoices, data entry and performed relief duties for new accounts and customer service department.

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7 New Accounts Jobs

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35. Fedex
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low Demand
Here's how Fedex is used in Support Clerk jobs:
  • Prepared computer parts and supplies for shipment via UPS, FedEx, and USPS.
  • Provide internal customers with procedures for handling of international, FedEx and shipping request.
  • Disbursed all Cash/Loan request including FedEx, and Certified, and Priority Mail.
  • Assist in the shipping department handling packages from UPS and FedEx.
  • Deliver payroll packages to UPS and FedEx and customers.
  • Sign for and distribute UPS/FedEx/GSO packages and USPS mail.
  • Process outgoing UPS/FedEx/GSO packages and USPS mail.
  • Worked with FedEx and UPS.
  • Process outgoing correspondence using certified mailings, FedEx & U.P.S mail services.
  • Prepared office for pickup by Fedex, USPS and UPS.

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10 Fedex Jobs

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36. Hippa
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low Demand
Here's how Hippa is used in Support Clerk jobs:
  • Assisted in the timely maintenance of accurate records according to HIPPA regulations.
  • Processed Medicaid claims in accordance with HIPPA laws.
  • Ensured all operations were HIPPA compliant
  • Well versed in HIPPA guidelines.
  • Follow HIPPA guidelines to protect privacy of patient information..

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37. Adequate Stock
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low Demand
Here's how Adequate Stock is used in Support Clerk jobs:
  • Ensured an adequate stock of administrative and operating supplies are maintained and available at all times for utilization.
  • Ensured an adequate stock of administrative and operating supplies is maintained.
  • Ensured adequate stock and operating supplies are maintained.

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38. Bank Deposits
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low Demand
Here's how Bank Deposits is used in Support Clerk jobs:
  • Verified daily cash flow, prepared bank deposits and maintained adequate on hand cash supply at the United States Postal Service.2.
  • Counted and balanced all cash drawers upon opening and closing the office and prepared daily bank deposits.
  • Prepared bank deposits for member banks and shipped them under deadlines on a daily basis.
  • Scan & index all invoices, journal entries-make daily bank deposits.
  • Improved control logs used with the department to reconcile bank deposits.
  • Prepare bank deposits, general ledger postings and statements.
  • Prepared daily bank deposits and performed data entry * Registered families for court * Notified probation officer of court dates and times
  • Collect taxex Balance reports Issue tags Make bank deposits

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1 Bank Deposits Jobs

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39. Usps
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low Demand
Here's how Usps is used in Support Clerk jobs:
  • Give consulting advice on current claims that are filed with the USPS.
  • Assist with minor and complex claims filed with the USPS.
  • Assist with daily mail pickups from vendors and USPS personnel.
  • Promoted USPS services and products to local business owners.
  • Mail out letters via Fed-Ex, Certified Return Receipt via USPS Responsible for all outgoing, incoming packages
  • Maintain adequate supplies of APC's and mailtrays (from USPS or vendors).

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13 Usps Jobs

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40. As400
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low Demand
Here's how As400 is used in Support Clerk jobs:
  • Utilized computer to access AS400 Mainframe data for our clients to create a mail merge file for the printing of surveys.
  • Used AS400 to keep inventory of department stock levels to assure materials were available when needed for operations.
  • Understand indented bills of material and create them from parts manuals using AS400 system.
  • Receive items into AS400 database and stock on shelf in warehouse.
  • Verify reports AS400 and destroy all documents after verification.
  • Establish part numbers in the AS400 system.
  • Process cost & quantity discrepancy letters AS400
  • Researched customer account information in Mactel Inc., and As400 Databases for billing, changes and additions and account termination requests.
  • Have experience with Microsoft word and excel, and know how to use the AS400 dada system
  • Preformed accuracy of daily duties on AS400, Meditech, MedHost, and Passport OneSource.
  • Updated and entered requirements in the AS400 system Processed mail to underwriters and sent out correspondence to agents Answered telephone from agents

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3 As400 Jobs

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41. Scheduling Appointments
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low Demand
Here's how Scheduling Appointments is used in Support Clerk jobs:
  • Update and verify demographic information, scheduling appointments, data entry administratively managing consultation requests.
  • Performed receptionist duties by answering telephones, scheduling appointments, typing, and filing; created an efficient filing system.
  • Provided customer service for an average of 60 calls per day, answering questions and scheduling appointments.

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37 Scheduling Appointments Jobs

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42. Travel Arrangements
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low Demand
Here's how Travel Arrangements is used in Support Clerk jobs:
  • Service inbound calls from corporate travel clients needing website navigation assistance in making online travel arrangements.
  • Coordinated conference calls and travel arrangements for my assigned Area Manager.
  • Coordinated travel arrangements to include booking airfare, hotel and transportation.
  • Prepared travel arrangements for government contractors.
  • Make travel arrangements and prepare travel orders and vouchers in accordance with regulations.
  • Planned and executed mass travel arrangements in the summer and winter.
  • Coordinated travel arrangements, expense reports, and check requests.
  • Prepared requisitions, travel arrangements, and maintain files.
  • Prepared outgoing packages for mail via UPS/FedEx for pickup; greeted incoming guests Planned travel arrangements for executives and staff.
  • Make travel arrangements for employees Ensures purchase orders, receiving and invoices are matched Through follow-up with the vendor and/or other employees

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44 Travel Arrangements Jobs

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43. Hipaa
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low Demand
Here's how Hipaa is used in Support Clerk jobs:
  • Comply with all HIPAA and security regulations to protect our customer's and company interests.
  • Maintained client data files and records in a statewide database system according to HIPAA regulations.
  • Maintained a high level of confidentiality as required by HIPAA.
  • Created a medical document tracker Followed the Health Insurance Portability and Accountability Act (HIPAA).

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19 Hipaa Jobs

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44. General Public
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low Demand
Here's how General Public is used in Support Clerk jobs:
  • Assist general public and attorneys with cases in accordance with the Clerk of the Court's protocols.
  • Make weekly court run to retrieve documents from web pacer brass for general public.
  • Provided assistance to attorneys and the general public.

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31 General Public Jobs

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45. Chcs
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low Demand
Here's how Chcs is used in Support Clerk jobs:
  • Confirm accuracy and consistency of patient information with (DEERS), (CHCS) and other data systems.
  • Booked medical appointments in CHCS (Composite Health Care System) for routine and acute care appointments.
  • Transmitted data with Microsoft word, AHLTA and CHCS to perform daily tasks.
  • Create providers schedules using CHCS -I database when it is necessary.
  • Work on CHCS, AHLTA, Excel, and all other office programs!

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2 Chcs Jobs

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46. Monthly Basis
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low Demand
Here's how Monthly Basis is used in Support Clerk jobs:
  • Prepared reports on a monthly basis to identify areas of improvement related to scheduling & administrative productivity.
  • Monitored excel spreadsheets to close out accounts that were paid in full on a weekly and monthly basis.
  • Verified invoices and requested checks for vendor accounts payable on a monthly basis.
  • Coordinated all mailings of member term letters on a monthly basis.
  • Maintain sales data on a monthly basis process month-end journal entry.
  • Ordered office supplies for 60 employees on a monthly basis.
  • Achieved a 100% reporting rate to the Army Maintenance Management System on a monthly basis.

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1 Monthly Basis Jobs

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47. CMS
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low Demand
Here's how CMS is used in Support Clerk jobs:
  • Mark draft reports acceptable or not in CMS (Collateral Management System) and print all documents in Nautilus filing system.
  • Input promotions from VCMS into the computer and generate reports and price them out.
  • Generate work orders in CCMS program for Instrument Calibration.
  • Administer Calibration System (CCMS) ProCal.
  • File VCMS in the proper folders for the vendors so they can pay for the items during the month.
  • Resolve errors on the CMS 1500 and UB-92.
  • Assign document numbers to VCMs and review for completion.
  • Process VCMs to insure payment is complete by vendor.
  • Processed VCMs, 70-20 transfers and salvage receipts.

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16 CMS Jobs

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48. Medi-Cal
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low Demand
Here's how Medi-Cal is used in Support Clerk jobs:
  • Activated and/or modified history of Medi-Cal/ EBT clients, administered group orientation and fingerprinted new applicants.
  • Create and issue EBT cards and temporary Medi-Cal cards.
  • Verified Medi-cal and additional government plans prior to patient attending appointment.

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49. Customer Orders
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low Demand
Here's how Customer Orders is used in Support Clerk jobs:
  • Keyed customer orders, trained data entry clerks and tracked incentive payroll program.
  • Prepare customer orders for shipment, Will Call, and delivery.
  • Take customer orders via phone, fax or walk-ins.
  • Conducted numerous inventories with handheld barcode scanner, manually gathered material information, loading, unloading, fulfill customer orders.

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160 Customer Orders Jobs

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50. Personal Information
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low Demand
Here's how Personal Information is used in Support Clerk jobs:
  • Handled loan processors personal information, upholding confidentiality standards.
  • Maintain strict confidentiality when dealing with personal information.
  • Organized and updated Sensitive Personal Information files.
  • Called attorneys for customer personal information.
  • State Wide (California) accessibility database (CMIPS II Program) which contains all personal information of providers and recipients.
  • Compile, maintain and prepare various reports, logs and files to update patients' personal information on the database.
  • Research providers and beneficiaries in the MCS database for claims and verify addresses and personal information.
  • Obtained all personal information so that it could be provided to agent.
  • Handle highly sensitive medical and personal information ensuring the utmost privacy Retrieve fax transmittals and copy documents.
  • Completed guest's address or personal information changes on accounts Assisted guests with closing accounts and additional fee information

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7 Personal Information Jobs

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Support Clerk Jobs

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20 Most Common Skills For A Support Clerk

Customer Service

16.5%

Data Entry

10.1%

Personnel Files

7.4%

Phone Calls

6.9%

Office Supplies

6.8%

Sort

6.8%

Medical Records

6.0%

Financial Transactions

5.2%

Insurance Companies

3.9%

Clerical Support

3.8%

Computer System

3.4%

Audit

3.4%

Patient Care

2.9%

Staff Members

2.8%

Credit Card

2.7%

Technical Support

2.6%

Legal Documents

2.5%

Special Projects

2.4%

Medicaid

2.0%

Internet

1.8%
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Typical Skill-Sets Required For A Support Clerk

Rank Skill
1 Customer Service 12.6%
2 Data Entry 7.7%
3 Personnel Files 5.6%
4 Phone Calls 5.3%
5 Office Supplies 5.2%
6 Sort 5.2%
7 Medical Records 4.6%
8 Financial Transactions 4.0%
9 Insurance Companies 3.0%
10 Clerical Support 2.9%
11 Computer System 2.6%
12 Audit 2.6%
13 Patient Care 2.2%
14 Staff Members 2.1%
15 Credit Card 2.1%
16 Technical Support 2.0%
17 Legal Documents 1.9%
18 Special Projects 1.8%
19 Medicaid 1.5%
20 Internet 1.4%
21 Child Support 1.4%
22 Front Desk 1.3%
23 Ensure Accuracy 1.2%
24 Data Base 1.1%
25 Fax Machines 1.0%
26 High Volume 1.0%
27 Powerpoint 1.0%
28 Word Processing 1.0%
29 Appropriate Person 1.0%
30 Monthly Reports 1.0%
31 File Maintenance 1.0%
32 Inventory Control 0.9%
33 Court Hearings 0.8%
34 New Accounts 0.8%
35 Fedex 0.7%
36 Hippa 0.7%
37 Adequate Stock 0.7%
38 Bank Deposits 0.7%
39 Usps 0.6%
40 As400 0.6%
41 Scheduling Appointments 0.6%
42 Travel Arrangements 0.6%
43 Hipaa 0.6%
44 General Public 0.6%
45 Chcs 0.6%
46 Monthly Basis 0.5%
47 CMS 0.5%
48 Medi-Cal 0.5%
49 Customer Orders 0.5%
50 Personal Information 0.5%
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18,992 Support Clerk Jobs

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