Post job

Support coordinator education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a support coordinator. Support coordinators usually study psychology, business, or social work. 65% of support coordinators hold a bachelor's degree, and 14% hold an associate degree. We analyzed 12,522 real support coordinator resumes to see exactly what support coordinator education sections show.

The most common colleges for support coordinators are the University of Phoenix and the University of Phoenix.

There are also many online support coordinator courses to help get the education required to be a support coordinator.

There are certain support coordinator certifications that you should consider. These support coordinator certifications include Certified Nurse Assistant (CNA) and Medical Assistant.

What education do you need to become a support coordinator?

What degree do you need to be a support coordinator?

The most common degree for support coordinators is bachelor's degree, with 65% of support coordinators earning that degree. The second and third most common degree levels are associate degree degree at 14% and associate degree degree at 13%.
  • Bachelor's, 65%
  • Associate, 14%
  • Master's, 13%
  • High School Diploma, 4%
  • Other Degrees, 4%

What should I major in to become a support coordinator?

You should major in psychology to become a support coordinator. 18% of support coordinators major in psychology. Other common majors for a support coordinator include business and social work.

Most common colleges for support coordinators

Support coordinators often get their degrees at University of Phoenix, Wayne State University, and Pennsylvania State University. Here are the most common colleges for support coordinators in the US based on their resumes.
Support coordinator common collegePercentages
University of Phoenix17.05%
Wayne State University6.91%
Pennsylvania State University6.82%
University of Louisiana at Lafayette6.57%
Temple University6.32%

Best majors for support coordinators

RankMajorPercentages
1Psychology18.4%
2Business17.5%
3Social Work12.6%
4Criminal Justice6.3%
5Sociology6.1%

Best colleges for support coordinators

The best colleges for support coordinators are Northwestern University, University of Southern California, and Boston University.

A support coordinator with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for support coordinators. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become support coordinators.

1. SUNY at Binghamton

Vestal, NY • Private

In-state tuition

$9,808

Enrollment

13,990

2. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

3. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Enrollment

13,871

4. Howard University

Washington, DC • Private

In-state tuition

$26,756

Enrollment

6,166

5. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

6. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

7. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

8. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Enrollment

31,503

9. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-state tuition

$15,262

Enrollment

30,079

10. San Diego State University

San Diego, CA • Private

In-state tuition

$7,488

Enrollment

30,018

20 best online courses for support coordinators

Advertising disclosure

1. Introduction to Technical Support

coursera

Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...

2. IBM IT Support

coursera

Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...

3. IT Support Technical Skills Helpdesk

udemy
4.7
(1,561)

Hands-on Technical skills for IT Support Learners...

4. IT & Technical Support Guide to Helpdesk, Desktop & Servers

udemy
4.2
(1,138)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

5. Healthcare IT Support

coursera

Are you looking to get your foot in the door as a Healthcare IT Support specialist? Do you want to solve technical problems for healthcare professionals and health system employees? Have you always wanted to enter an in-demand field in Health Information Technology? The courses in this specialization are designed to pique your interest regarding the ever-evolving field of IT support in healthcare. In order to help physicians, nurses, pharmacists, and a wide range of other allied health...

6. The Critical Role of IT Support Staff in Healthcare

coursera

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact...

7. IT Support Technical Skills Bootcamp

udemy
4.5
(1,653)

Hands-on Technical skills for IT Support Professionals...

8. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

9. Network Support Fundamentals

coursera

Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...

10. Create Customer Support Data with Google Sheets

coursera

By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to...

11. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

12. Supporting Employees with Disabilities

udemy
4.7
(484)

How to Make Your Workplace More Accessible and Inclusive for People with Disabilities...

13. Akamai Customer Consulting and Support

coursera

Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...

14. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

udemy
4.2
(1,443)

Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

15. IT Support and Service Desk jobs -Crash Course for Beginners

udemy
4.6
(787)

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

16. Computer Network Fundamentals- IT Helpdesk & Desktop Support

udemy
4
(409)

Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

17. Introduction to Business Support System - BSS

udemy
4.5
(319)

Learn about business support system employed in telecom domain...

18. Zendesk for Customer Service Agents Training Course

udemy
4.6
(1,065)

How to provide great customer support using Zendesk, a course for beginners...

19. IT service operations and Service Desk management

udemy
4.4
(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

20. IT Support/HelpDesk Fundamentals - 9 Topics in one course!

udemy
4.6
(916)

Master the skills and attributes sought after by employers for IT Help Desk, IT Support, and IT Technician positions...

Top 10 most affordable universities for support coordinators

The most affordable schools for support coordinators are California State University - Bakersfield, hunter college of the city university of new york, and california state university - long beach.

If the best universities for support coordinators are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for support coordinators.

1. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

2. Hunter College of the City University of New York

New York, NY • Private

In-state tuition

$7,182

Cost of attendance

13,998

3. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

4. California State University - Fullerton

Fullerton, CA • Private

In-state tuition

$6,886

Cost of attendance

17,645

5. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

6. University of South Florida

Tampa, FL • Private

In-state tuition

$6,410

Cost of attendance

20,456

7. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

8. Florida State University

Tallahassee, FL • Private

In-state tuition

$5,656

Cost of attendance

21,623

9. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

10. California State University - San Bernardino

San Bernardino, CA • Private

In-state tuition

$6,922

Cost of attendance

18,522

Top 10 hardest universities to get into for support coordinators

The hardest universities for support coordinators to get into are Northwestern University, University of Southern California, and Boston University.

Some great schools for support coordinators are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for support coordinators based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

2. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

3. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

4. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

5. Washington University in St Louis

Saint Louis, MO • Private

Admissions rate

15%

SAT average

1,506

6. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

7. Columbia University in the City of New York

New York, NY • Private

Admissions rate

6%

SAT average

1,512

8. SUNY at Binghamton

Vestal, NY • Private

Admissions rate

40%

SAT average

1,376

9. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

10. Fordham University

Bronx, NY • Private

Admissions rate

46%

SAT average

1,354

Top 10 easy-to-apply-to universities for support coordinators

The easiest schools for support coordinators to get into are Mount Saint Mary's University, holy names university, and notre dame de namur university.

Some schools are much easier to get into. If you want to start your career as a support coordinator without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for support coordinators.

1. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions rate

84%

SAT average

1,031

2. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

3. Notre Dame de Namur University

Belmont, CA • Private

Admissions rate

82%

SAT average

983

4. University of North Texas at Dallas

Dallas, TX • Private

Admissions rate

83%

SAT average

992

5. Bluefield College

Bluefield, VA • Private

Admissions rate

95%

SAT average

980

6. The University of Texas Permian Basin

Odessa, TX • Private

Admissions rate

91%

SAT average

1,046

7. Ottawa University

Ottawa, KS • Private

Admissions rate

78%

SAT average

1,024

8. University of Baltimore

Baltimore, MD • Private

Admissions rate

78%

SAT average

1,020

9. Wayland Baptist University

Plainview, TX • Private

Admissions rate

98%

SAT average

1,003

10. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions rate

92%

SAT average

1,031

Average support coordinator salary by education level

Support coordinators with a Master's degree earn more than those without, at $49,170 annually. With a Bachelor's degree, support coordinators earn a median annual income of $44,868 compared to $39,904 for support coordinators with an Associate degree.
Support coordinator education levelSupport coordinator salary
Master's Degree$49,170
High School Diploma or Less$39,635
Bachelor's Degree$44,868
Some College/ Associate Degree$39,904

Support coordinator education FAQs

Search for support coordinator jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse community and social services jobs